Location: New York, NY
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
Our team of Customer Experience Managers (CEMs) work closely with some of Figma Weave’s largest customers to drive engagement, adoption, and value realization. Now, we’re looking for an experienced and passionate leader to help scale this function globally.
As the Manager, Customer Enablement, you will lead a team of CEMs who partner deeply with Weave’s customers. You’ll help shape the strategy of the CEM team, coach and develop individual contributors, and contribute to the broader goals of Weave’s Customer Experience organization. We’re seeking someone who has helped scale post-sales functions in high-growth SaaS environments and is deeply motivated by helping customers succeed and realize business value by using our platform.
If you’re energized by enabling and developing customer-facing teams, and you have a background in SaaS and/or product design and development tools, we’d love to hear from you.
This is a full time role that will be based in our New York hub.
What you’ll do at Figma Weave:
Lead, manage, and grow a team of high-performing CEMs
Set clear goals and expectations, provide mentorship and coaching, and support career development
Partner with Sales, Support, Product, and Marketing to ensure customer needs are met and exceeded
Refine and scale playbooks and best practices for CEMs
Drive operational excellence through team processes, tooling, and reporting
Ensure the team is delivering exceptional value and experience across our enterprise customer base
Regularly engage directly with customers and act as an escalation point when required (while this is a leadership role, we expect this role to include strong player-coach dynamics)
Represent the voice of the customer internally and influence product strategy
We'd love to hear from you if you have:
3+ years of formal people management experience in Customer Experience, Customer Success, or a similar post-sales function
5+ years of total experience in customer-facing roles within high-growth SaaS companies
A customer-first mindset with strong strategic thinking and execution capabilities
A proven ability to lead, inspire, and scale teams, especially through growth and change, and a passion for building inclusive, thoughtful, and high-performance team cultures
Excellent communication skills, with the ability to connect with a wide range of internal and external personas
While it’s not required, it’s an added plus if you also have:
Familiarity with post-production, creative workflows, or Figma / Weave itself
Experience in a similar role at a creative, design, collaboration, or productivity-focused SaaS company
A background in VFX, post-production, Creative, UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Pay Transparency Disclosure
Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location.
Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law.
Annual Base Salary Range:
$153,000
—
$269,000 USD
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Location: London, England
Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!
We're building the next chapter of AI-native craft and creativity - where craft and technology meet. Our unified platform bridges the gap between AI capabilities and human creativity, and lets professional creatives and designers harness the power of the world’s leading AI models without losing precision, expression, or soul. Together, we’re building tools that help people move faster without sacrificing quality, precision, or craft — a platform where AI supports creativity instead of flattening it.
As a Customer Success Manager, you’ll work directly with our larger customers to help them get the most value from the Figma Weave platform. You’ll design and deliver tailored enablement strategies that drive product adoption, help uncover new use cases, and support long-term success. In this role, you’ll partner with various internal teams to deliver a seamless, impactful, and engaging customer experience. Your ability to build strong relationships, connect the dots between product features and customer goals, and communicate with clarity will make you a trusted advisor and strategic partner. If you’re energized by helping customers thrive, enjoy solving complex problems, and love working at the intersection of product and customer success, we’d love to meet you.
This is a full time hybrid role based out of our London hub.
What you’ll do at Figma Weave:
Manage the adoption journey for a portfolio of large, commercial and enterprise customers
Understand customer goals and success metrics, and use product data to inform proactive engagement strategies
Share best practices, use cases, and product expertise to help teams unlock the full value of Figma Weave
Build trusted relationships with stakeholders across roles and departments; from individual contributors to senior leaders
Identify and empower internal champions who can advocate for Figma Weave within their organizations
Collaborate with Account Executives on account reviews, expansion opportunities, and renewal risk mitigation
Deliver live and scalable training sessions customized to customer maturity and needs
Partner cross-functionally with Onboarding Managers, Technical Account Managers, Solutions Consultants, and Industry Advocates to ensure customer success
We'd love to hear from you if you have:
4+ years of experience in Customer Success, Customer Enablement, Account Management or a relevant customer-facing role in SaaS
Excellent communication skills, with the ability to connect with a wide range of customer personas
Strong product knowledge and a customer-first, consultative approach to solving challenges and driving adoption
A track record of driving impactful outcomes, adapting to evolving customer needs, and collaborating effectively with cross-functional teams
While it’s not required, it’s an added plus if you also have:
Experience using node-based design products or working with design and collaboration tools
Background in Post-Production, VFX, Creative work, UX/UI, Design Ops, or Frontend Development
At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an
equal opportunity workplace
- we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status
,
or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to
accommodations-ext@figma.com
. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.
Examples of accommodations include but are not limited to:
Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with
Figma's Candidate Privacy Notice
.
Application limits:
To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles:
Candidates may submit up to 5 applications during any rolling 30-day period.
Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection.
Once the applicable days has passed, candidates are welcome to apply again.
Чем предстоит заниматься: Запуск сообществ с нуля в Telegram, LinkedIn, Facebook* и других релевантных каналах (VK, Instagram*, YouTube, X). Разработка контент-плана: tone of voice, рубрикатор, календарь публикаций, адаптация смыслов под разные страны и сегменты участников программы.
ГибридmiddleМосква
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams.
This is an operations-heavy role to start. Expect the majority of your early focus to be on keeping merchant integrations healthy—monitoring, triage, troubleshooting, and SLA delivery—while you progressively take on more custom solutioning and cross-functional initiatives. Over your first 6–12 months, as you build operational mastery, you will grow into owning your own book of accounts and carrying it through to end-to-end account ownership.
A Senior TAM independently owns operational health across the strategic alliance portfolio, designs custom integration solutions grounded in Affirm's standard integrations, drives cross-team collaboration on initiatives, acts as a technical lead on team projects, and mentors less-experienced members of the team.
What You'll Do
Own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, and fielding technical inquiries—so integrations stay healthy and issues are resolved quickly.
Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues.
Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed.
Drive technical initiatives and partner with internal and merchant stakeholders on launch initiatives—expansions, promotions, new product adoption, and integration optimizations—that grow the value of the accounts after launch.
Design and deliver high-scope, often-custom integration solutions grounded in Affirm's standard integrations—combining, extending, and tailoring them to complex, open-ended problems while balancing speed, quality, maintainability, reliability, and scalability.
Act as a technical lead for internal projects, defining and delivering well-scoped milestones and executing the project roadmap.
Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work.
Partner with Product and Engineering leads to identify, plan, and prioritize projects based on team goals and resources, acting as the voice of the merchant to influence the roadmap.
Mentor and level up less-experienced TAMs, share learnings from your integrations and investigations, and contribute to interviewing and team development.
Over your first 6–12 months, grow into owning a dedicated book of strategic alliance accounts—carrying operational ownership through to end-to-end account ownership.
What We Look For
Professional Background:
at least six years in a technical, external-facing role such as Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture—ideally within FinTech, payments, or SaaS—with a demonstrated track record of owning the operational health of technical accounts and delivering against SLAs.
Operational Ownership:
proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set of accounts, balancing reactive operational work with proactive initiatives.
Ownership & Autonomy:
proven ability to independently scope and deliver complex, open-ended technical work, and to partner with stakeholders on launch initiatives, with strong project management and follow-through.
API Expertise:
deep understanding of RESTful APIs, webhooks, and the HTTP protocol, with hands-on experience using tools like Postman to debug and validate integrations.
Architecture Fluency:
Experience in API integrations and the ability to design custom solutions on top of them to solve complex merchant challenges.
Coding & Code Fluency:
ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one server-side language such as Python) and to author new, novel queries to diagnose merchant or system issues.
Troubleshooting Acumen:
ability to diagnose issues using browser developer consoles, log analysis and observability platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion).
Technical Communication:
excellent verbal and written communication; able to tailor explanations to both non-technical leaders and technical teams, read a room and adjust in real time, and synthesize technical challenges back to internal teams.
Relationship Management:
ability to discover and develop relationships with technical decision-makers, secure written consensus on integration milestones, and drive cross-team collaboration.
Leadership & Mentorship:
demonstrated ability to mentor teammates, set best practices, and lead technical initiatives; a growth mindset with self-awareness and a habit of seeking and acting on feedback.
Nice to Have
Familiarity with the payments ecosystem.
Familiarity with web/mobile application architecture.
Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems.
Experience acting as a technical lead on cross-functional projects and influencing product roadmaps.
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Limassol, Cyprus
Spotware Systems is looking for a hands-on
Media Buying Operations Manager
for our new direct-to-consumer trading product built on the cTrader ecosystem. You will build, run, and scale the media-buying network and the ad-ops / martech spine - turning testing funnels and cohorts into registered, funded, and actively trading cTrader users.
Responsibilities
Source, onboard, and manage a network of external performance-pay media-buying units.
Set the units' pay schemes (fixed + performance) and allocate them across funnel × geo, deploying onto winning combinations.
Scale the network as testing widens, cut underperformers, and own the unit-count ramp against live cost-per-funded-account and conversion-rate signal.
Launch the first geos hands-on - run the initial media-buying units yourself, as a buyer, until the external network is stood up.
Run QA and anti-fraud on unit output, and reconcile performance-based payouts against verified funded accounts.
Be the single point of contact between the in-house team and the external units - give them clear briefs (offer, brand and creative guidelines, tracking setup), collect their performance data, and feed it back into what we test, prioritize, and scale next.
Own advertising accounts, tracking pixels, server-side tracking, mobile attribution, and first-party data in-house.
Report acquisition performance against CAC, funded-account quality, and net deposit, working with the analyst on the measurement spine.
Requirements
5+ years in performance marketing / paid UA, owning budgets and scaling spend to six figures/month against CPA and volume targets.
Proven track record building and managing a network of external buyers / buying teams / JV partners - sourcing, perf-pay deals, allocation, anti-fraud, payout reconciliation - not just running own campaigns.
High-CPA, conversion-driven vertical experience (iGaming, gambling, forex / CFD, crypto, dating, nutra).
Hands-on ownership of the ad-ops / martech stack - ad accounts, pixels, conversion APIs, trackers (Voluum / Keitaro / RedTrack), product analytics (Amplitude / PostHog / Mixpanel), MMP (AppsFlyer / Adjust).
Multi-geo acquisition, ideally across emerging markets (Tier 2-3), with localization handled at the unit level.
Strong analytical command - reads funnel / cohort data and acts on unit economics (CAC, LTV, payback, net deposit, retention).
AI-native by default - runs the network and stack on AI and automation, with minimal manual labor.
Soft skills: hands-on operator (not a pure manager), comfortable with ambiguity and autonomy, clear communicator across commercial, creative, and technical counterparts.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Limassol, Cyprus
Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions.
Requirements
3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts.
Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns).
Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations.
Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities.
Good MS Excel skills and comfort working with large trading datasets.
Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use.
Excellent verbal and written communication skills in English; clear, structured communicator.
Nice to have:
Experience with liquidity bridges and aggregators
Responsibilities
Client success and consultative support:
provide consultative support to corporate clients on company products and services;
resolve client questions, issues, and requests promptly and professionally;
help clients understand product functionality and use the platform more effectively;
maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation.
Platform usage and client value:
analyze how clients use the products and identify opportunities to increase product value for them;
guide clients toward more effective, beneficial, and informed use of company products;
identify usage gaps, adoption barriers, recurring questions, and improvement opportunities;
support client success goals through structured recommendations and follow-ups.
Training and enablement:
organize and conduct client training programs, seminars, and webinars;
prepare materials and guidance that help clients improve their proficiency in using company products;
adapt training and enablement activities to client needs, product updates, and common usage challenges.
Feedback, data, and improvement initiatives:
collect and analyze client feedback to identify product, service, and process improvement opportunities;
collect and analyze client data to support strategic initiatives for service and product improvement;
manage client-related changes and communicate relevant needs or risks to internal teams;
respond quickly to situations that may negatively affect client relationships.
Cross-functional collaboration:
coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals;
communicate client needs, feedback, risks, and opportunities to relevant stakeholders;
support alignment between commercial, product, and technical teams around client priorities.
AI-assisted work:
use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency;
validate AI-generated outputs before using them in client communication, reporting, or internal documentation.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Limassol, Remote
Workplace: remote
We are looking for a talented
Senior UA Manager (SRN)
to join our team!
In this role, you’ll work on large-scale international projects with budgets starting at
$300,000 per month
. You’ll manage traffic acquisition on platforms like
Facebook, TikTok, and Snapchat,
explore new traffic sources, and optimize existing advertising strategies. Your responsibilities will include planning, launching, and refining campaigns to ensure the success of our games and reach millions of players worldwide.
If you’re passionate about discovering innovative mobile marketing solutions and want to work with cutting-edge tools in a professional team, this is your time to shine!
Key Responsibilities
Manage international mobile projects with budgets starting at $300,000 per month (Monetization models: IAP and IAP+IAA)
Development and implementation of methodologies for working with new types of targeting
Plan, launch, and manage ad campaigns to consistently meet KPIs
Generate and test hypotheses to improve campaign performance
Automate routine tasks in the procurement process
Collaborate with the creative team to find signals at your source
Maintain effective communication with traffic source representatives
Skills, Knowledge and Expertise
Proven working experience as an User Acquisition Manager within the gaming industry
Hands-on experience with Facebook Ads, Google Ads, TikTok (familiarity with Snapchat and other channels will be a plus)
Proficiency in mobile attribution fundamentals with experience using AppsFlyer or Adjust
Strong understanding of advertising campaign performance metrics (ROI, ROAS, ARPU, ARPPU, LTV, etc.) and the ability to analyze and optimize large datasets
Solid knowledge of unit economics and its application to ad strategies
Proven experience managing and scaling advertising campaigns with budgets exceeding $300,000 per month
Advanced proficiency in Excel/Google Sheets and BI tools like Tableau
Expertise in market analysis with the ability to identify growth opportunities
Experience with UA automation tools and automating any part of the user acquisition process
Strong grasp of A/B testing, from designing experiments to analyzing results
English proficiency at B2 level or higher – for effective negotiations, market analysis, and communication with international partners
Knowledge of Russian language
Understanding of SkadNetwork principles (will be a plus)
Benefits
Flexible work environment: work remotely from home or in our office in Cyprus
Paid holidays and sick leave to prioritize your health and well-being
Competitive salary based on interview results and annual performance reviews
Bonus system tied to the company's success and performance
Opportunities to attend conferences, workshops, and meetups
English classes
Cool corporate parties and team-building events
Holiday Gifts: celebrate special occasions with thoughtful holiday gifts from the company
Free lunches in our office: enjoy a pleasant time over a meal with your colleagues
Location: Almaty, Kazakhstan
Workplace: hybrid
We are seeking a
Social Media Specialist
to own inVision U's social media presence across all platforms, translating the university's academic programs, culture, and events into compelling content that resonates with prospective students, parents, and the broader education community. The role combines editorial thinking with hands-on SMM execution, creative production coordination, and PR support, and is critical to building the university's digital brand ahead of and following the first cohort launch.
Key Responsibilities
1. Content Strategy & Editorial Execution
Develop and maintain the content plan across Instagram, Telegram, TikTok, and YouTube.
Translate complex information about academic programs, pedagogy, and university life into engaging social formats.
Ensure all content aligns with the university's tone of voice, USPs, and messaging guidelines.
2. Social Media Management
Create, schedule, and publish posts; manage event calendars and announcements (internal digests, RSVP events, pre-launch campaigns).
Build funnels, UGC campaigns, and news hooks.
Produce template-level visual content in Figma.
3. Creative Production Coordination
Act as creative producer for outsourced video content.
Define formats, draft scenarios (with the copywriter), brief production teams, and manage approvals.
Maintain the media bank (photos, videos, assets).
4. PR Coordination
Coordinate collaborative posts, influencer partnerships, and media activities.
Liaise with the inDrive PR team on joint tasks.
Define briefs and quality-control external outputs for tone and messaging consistency.
5. Student Content Coordination
Manage student contributors who help produce content.
Assign tasks, review outputs, and maintain quality standards.
6. Analytics & Reporting
Track content performance using analytics tools (Looker Studio, native platform analytics, or equivalent).
Analyze engagement data, identify high-performing formats, and adjust content strategy accordingly.
Skills, Knowledge and Expertise
Requirements
Bachelor's degree in Marketing, Communications, Journalism, Digital Media, or a related field; relevant digital marketing/SMM certifications are a plus.
2–4 years of experience in social media management, content marketing, or digital communications; experience in education, EdTech, or mission-driven organizations is a plus.
Experience coordinating freelancers, student teams, or external contractors is preferred.
Expertise in social media platforms (Instagram, Telegram, TikTok, YouTube); content planning and editorial calendar management.
Basic design skills (Figma, Canva); experience briefing and coordinating video production.
Familiarity with analytics tools (Looker Studio, Google Analytics, or native platform insights).
Copywriting and storytelling skills in Russian and English.
Familiarity with funnel building, UGC strategies, and news hooks; media bank and asset management experience.
Strong editorial judgment and ability to work with complex information.
Ownership mentality and self-organization.
Clear written and verbal communication in Russian and English (Kazakh is a plus).
Coordination skills across multiple stakeholders (production teams, PR, students, copywriter).
Attention to detail and quality standards; proactive problem-solving.
Cultural sensitivity and understanding of the Central Asian youth audience.
Nice to Have
Understanding of content marketing principles and social media algorithms.
Knowledge of the Central Asian digital media landscape.
Familiarity with higher education or EdTech sector communications.
Awareness of current trends in short-form video, Telegram channel management, and youth-oriented content formats.
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,600 - $2,000 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
3+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Manila, Philippines
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Cape Town, South Africa
About Bamboo Works
Bamboo Works is a fast-growing international staffing firm connecting companies around the world with exceptional remote professionals. We help businesses build high-performing offshore teams across a wide range of functions, including operations, marketing, finance, technology, customer support, and executive assistance.
As we continue to grow, we're looking for an exceptional
Client Success Manager
to become the trusted advisor for our clients, ensuring every partnership delivers long-term value and success.
If you're passionate about building lasting relationships, solving problems proactively, and helping businesses grow through great people, we'd love to hear from you.
The Role
As a
Client Success Manager
, you'll own the client journey from onboarding through long-term account management. You'll become a strategic partner to a portfolio of clients, helping them build successful remote teams, coordinating recruitment efforts, supporting contractors, and identifying opportunities to grow their teams over time.
This is a highly collaborative role where you'll work closely with clients, recruiters, contractors, and internal leadership to deliver an exceptional experience at every stage of the partnership.
Your success will be measured not only by client satisfaction and retention, but also by your ability to build trust, anticipate challenges, and create opportunities for long-term growth.
Role Details
Commitment:
Full-Time (40 hours/week)
Working Hours:
Flexible with overlap across international clients
Location:
Fully Remote
Engagement:
Independent Contractor
Start Date:
ASAP
Monthly Rate:
$1,400 - $1,600 (can be higher, depending on level of experience) + revenue-based incentives
What You'll Do
Client Success & Relationship Management
Own the client relationship from onboarding through long-term partnership.
Lead onboarding, hiring kick-offs, and calibration sessions to ensure alignment and success.
Develop a deep understanding of each client's business, hiring strategy, and growth plans.
Build trusted relationships with key stakeholders and decision-makers.
Conduct regular check-ins, business reviews, and strategic planning sessions.
Proactively identify challenges, manage expectations, and deliver outstanding client experiences.
Drive long-term client satisfaction, retention, and account growth.
Recruitment Coordination
Translate hiring requirements into clear recruitment briefs for the Talent Acquisition team.
Partner closely with recruiters throughout the hiring process.
Monitor recruitment progress, timelines, and candidate pipelines.
Keep clients informed with proactive communication and regular updates.
Ensure every placement reflects Bamboo Works' commitment to quality and service.
Contractor Success
Support contractors throughout their engagement with Bamboo Works.
Conduct onboarding and regular performance check-ins.
Help contractors integrate successfully into their clients' teams.
Identify and address potential performance concerns early.
Facilitate constructive conversations between clients and contractors when needed.
Project & Operations Management
Act as the primary point of coordination between clients, recruiters, contractors, sales, and leadership.
Keep projects moving efficiently while ensuring alignment across all stakeholders.
Manage multiple client accounts simultaneously with exceptional organization and attention to detail.
Continuously improve internal processes to enhance the client experience.
Growth & Account Development
Identify opportunities to help clients expand their remote teams.
Recommend additional roles and staffing solutions that genuinely support business growth.
Recognize account expansion opportunities through regular client conversations.
Contribute to the long-term growth of both Bamboo Works and its clients.
What We're Looking For
Must-Haves
2+ years of experience in Client Success, Customer Success, Account Management, Recruitment, Staffing, Outsourcing, or another client-facing role.
Proven experience managing long-term client relationships with a strong focus on retention and account growth.
Experience coordinating multiple stakeholders and managing several projects simultaneously.
Strong problem-solving skills and confidence handling challenging client conversations.
Excellent communication skills, both written and verbal, with fluent English.
Highly organized, proactive, and capable of working independently.
Strong commercial awareness while maintaining a client-first mindset.
Comfortable learning about different industries, business models, and organizational structures.
Nice-to-Haves
Experience within recruitment, staffing, outsourcing, or HR services.
Familiarity with remote hiring models and globally distributed teams.
Experience supporting clients hiring professionals such as executive assistants, developers, marketers, accountants, finance professionals, or operations specialists.
Experience using ATS, CRM, project management, or client success platforms.
Ideal Candidate Profile
This role is ideal for someone who:
Naturally builds trust and long-term relationships.
Takes ownership rather than waiting for direction.
Anticipates challenges before they become problems.
Thrives in a fast-paced, entrepreneurial environment.
Is calm under pressure and confident navigating complex conversations.
Balances empathy with commercial thinking.
Enjoys helping businesses grow through exceptional people.
Is highly organized without losing sight of the bigger picture.
Genuinely cares about delivering outstanding service and creating successful long-term partnerships.
Why Join Bamboo Works?
Join a growing international company with ambitious expansion plans.
Work directly with businesses across multiple industries and countries.
Build meaningful, long-term client relationships where your work has visible impact.
Collaborate with a supportive, high-performing remote team.
Enjoy a high degree of autonomy, trust, and ownership in your role.
Benefit from a competitive base salary plus revenue-based incentives that reward long-term client success and growth.
Recruitment Process
Initial Interview
Interview with the Founders
Client Success Case Discussion
Offer & Onboarding
Location: Toronto, ON, Canada
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Dallas, TX, United States
About the role:
We’re looking for a proactive, detail-oriented Account Manager to serve as the strategic point of contact for our e-commerce clients. In this role, you’ll bridge client goals with internal execution, ensuring campaigns are delivered on time, performance targets are met, and relationships grow long-term.
You’ll work closely with media buyers, creatives, and strategists to translate business objectives into actionable marketing plans that drive measurable revenue growth for our clients. This is a client-facing role ideal for someone who combines strong communication skills with performance marketing knowledge and a commercial mindset.
About us:
Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary tech, including:
• A creator marketplace managing over 80,000 influencer partnerships monthly
• An AI-powered platform to streamline discovery, outreach, and whitelisting
• Proven playbooks in influencer marketing, paid media, performance creative, and CRO
We’re trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners.
Responsibilities:
Manage a portfolio of e-commerce client accounts and act as their primary point of contact
Build and maintain strong client relationships focused on retention and growth
Understand client business models, KPIs, margins, and growth targets
Coordinate internal teams to execute campaigns across paid media, creative, email, and other channels
Lead client calls, performance reviews, and strategic planning sessions
Monitor campaign performance and translate data into clear insights and recommendations
Identify upsell and cross-sell opportunities aligned with client goals
Ensure deliverables are completed on time and meet quality standards
Proactively troubleshoot issues and communicate solutions quickly
Prepare reports, presentations, and strategic roadmaps
Requirements:
3+ years experience in account management, client success, or marketing strategy (agency experience preferred)
Strong understanding of digital marketing channels (Meta, Google, email, CRO, etc.)
Experience working with e-commerce brands or DTC businesses
Excellent communication and presentation skills
Analytical mindset with ability to interpret performance data
Strong project management and organizational skills
Ability to manage multiple clients and priorities simultaneously
Commercial awareness and results-driven thinking
Proficiency with reporting tools, dashboards, and project management systems
Fluent English
Additional details:
This is a full-time, remote position
The annual compensation range is $65K-85K USD depending on experience
Location: Colombia
🌐 Social Media Manager
Location: Remote
Department: Marketing & Communications
Reports to: Head of Marketing / Brand Director
🧠 About the Role
We’re looking for a dynamic Social Media Manager to lead our brand’s digital voice across platforms. You’ll be the architect behind our online presence—crafting compelling content, building community, and driving engagement that translates into real-world impact. If you live and breathe trends, analytics, and creative storytelling, we want to hear from you.
🎯 Key Responsibilities
• Develop and execute multi-platform social media strategies aligned with brand goals
• Create, curate, and schedule engaging content (text, image, video, stories, reels, etc.)
• Monitor, respond to, and grow community engagement across all channels
• Analyze performance metrics and adjust strategies for optimal reach and impact
• Collaborate with design, marketing, and product teams to align messaging
• Stay ahead of platform updates, algorithm changes, and emerging trends
• Manage influencer partnerships and user-generated content campaigns
• Prepare monthly reports with insights, wins, and recommendations
🛠️ Requirements
• Proven experience managing social media accounts for brands or organizations
• Strong writing, editing, and visual storytelling skills
• Proficiency in tools like Meta Business Suite, Hootsuite, Canva, or Adobe Creative Suite
• Familiarity with analytics platforms (Google Analytics, Sprout Social, etc.)
• Ability to adapt tone and messaging across different audiences and platforms
• Creative thinker with a strategic mindset and attention to detail
• Bonus: Experience with paid social campaigns and A/B testing
🌟 What We Offer
• A collaborative, creative work environment
• Opportunities for growth and professional development
• Flexible work arrangements
• A chance to shape the voice of a brand that values authenticity and innovation
Colombia
London, England
УдалённоseniorRemote US
Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
Limassol, Cyprus; Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup
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