Location: New York, NY
Workplace: Hybrid
Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager, Growth Strategy & Operations to help scale one of the company's most important growth engines: the Mindshare Referrals program. In this role, you'll serve as a strategic partner to field leadership, helping shape growth strategy, identify opportunities to accelerate performance, and build the capabilities needed to drive consistent, scalable growth.
You'll operate at the intersection of strategy, analytics, and business operations, combining analytical rigor with strong business judgment to solve complex growth challenges. You'll work closely with an Area Director to develop market strategies, identify performance drivers, and translate insights into actionable plans. Beyond your Area, you'll collaborate with leaders across Talkiatry to test new approaches, share best practices, and help shape how the broader Mindshare program evolves as it scales.
You're the ideal candidate if you enjoy solving ambiguous problems, thinking strategically, and seeing your ideas translate into measurable business results. You bring a structured, hypothesis-driven approach to problem-solving, thrive in fast-paced environments, and are equally comfortable developing a growth strategy and rolling up your sleeves to bring it to life.
This is a unique opportunity to take meaningful ownership of a high-growth business, work closely with senior leadership, and help build a best-in-class growth organization – ultimately enabling more patients to access the care they need.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Drive Area growth strategy: Partner with an Area Director to develop growth plans, prioritize market opportunities, and define strategies to accelerate referral growth
- Turn insights into action: Analyze Area, account, and provider performance to diagnose gaps, identify growth drivers, and recommend actions to improve results
- Optimize market coverage: Shape Territory strategy, account segmentation, and provider targeting to maximize field team effectiveness
- Build tools and improve operations: Leverage AI and emerging technologies to build practical tools, automate workflows, and develop scalable solutions that improve field effectiveness and operational efficiency
- Drive performance visibility: Develop reporting, analyses, and business reviews that help leadership track results and make informed decisions
- Support strategic partner engagement: Prepare performance insights and recommendations for business reviews with health system partners to identify opportunities for continued growth
YOU ARE:
- A strategic thinker who brings structure to ambiguous problems and develops practical, data-driven solutions
- Analytical and commercially minded, with the ability to translate complex data into actionable insights and business recommendations
- An innovative problem-solver who uses AI and emerging technologies to develop creative, scalable solutions
- A hands-on, entrepreneurial operator who moves seamlessly between strategy and execution, takes ownership, and drives initiatives through to completion
- A strong communicator who can simplify complex ideas and influence senior leaders and cross-functional stakeholders
- Collaborative and relationship-oriented, with the ability to build trust and work effectively across teams
- Motivated by mission and impact, you care about improving how patients access care
YOU HAVE:
- 4–8 years of experience in management consulting, investment banking, strategy & operations, revenue or growth operations, or a similarly analytical and execution-oriented role
- 2+ years of experience in a high-growth company or startup environment preferred
- Strong analytical and quantitative skills, with advanced proficiency in Excel or Google Sheets and SQL
- Demonstrated proficiency using AI tools such as Claude, ChatGPT, or similar models to solve business problems and improve efficiency
- Excellent written and verbal communication skills, including experience presenting to senior leadership
- Experience supporting a commercial, growth, or field-based organization preferred
- Familiarity with CRM platforms such as HubSpot or Salesforce a plus
- Bachelor's degree required; advanced degree a plus
WHAT WE OFFER
- Competitive compensation with performance-based bonus
- Hybrid NYC role with regular in-office collaboration
- A high-impact position with visibility across Talkiatry’s leadership and field teams
- Opportunity to directly shape one of Talkiatry’s most strategic growth programs
- A mission-driven culture grounded in purpose, accountability, and innovation
- Cross-functional exposure and clear pathways for professional development
- The chance to operate like a builder—designing the systems and insights that fuel growth
You'll be more than an analyst. You'll be a strategic operator, a trusted partner to leadership, and a key contributor to how Talkiatry scales one of its most important growth programs.
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Remote
Workplace: Remote
Head of Operations
Tellos
Tellos is rebuilding how autism care is delivered.
We help BCBAs run independent, high-quality practices — without getting buried in operations. Families get care faster. Providers earn more and burn out less.
We are growing fast. Demand is real.
Operations is now the constraint.
This role exists to remove that constraint.
Your job is simple to describe and hard to execute:
Make it easy for families to start therapy.
Make it easy for providers to deliver therapy.
Make it easy for Tellos to scale without breaking.
You will own the operating system of the company — from first referral to first therapy hour — and turn a complex, human-heavy service into something fast, reliable, and repeatable.
⸻
What You’ll Own
End-to-end service operations
You own the full chain:
Referral → intake → assessment → authorization → staffing → scheduling → therapy start.
Where things slow down, break, or silently fail — you fix them permanently.
You will design workflows for credentialing, authorizations, and RCM that can scale across states.
You will create visibility into where revenue is created, delayed, or lost operationally.
If kids wait too long for therapy, providers struggle to fill schedules, or hours don’t convert into revenue — you will treat that as a solvable system problem.
You are both the stabilizer and the accelerator.
⸻
Build systems, not heroics
Turn tribal knowledge into clear processes.
Replace chat-driven execution with structured operating rhythms.
Build SOPs that new hires can run without constant supervision.
Your goal is not to be the person who saves the day.
Your goal is to design a system where fewer days need saving.
⸻
Own the operational scorecard
You will define and drive the metrics that actually determine company health:
• Time-to-treatment
• Provider utilization
• Funnel conversion and drop-off
• Authorization velocity
• Cancellation and denial patterns
You won’t just report numbers.
You will explain why they move — and what we do next.
⸻
Drive cross-functional execution
You will work daily with clinical, recruiting, product, finance, and growth.
You will:
• Make intake-to-treatment timelines predictable
• Reduce churn caused by operational friction
• Partner with Product to automate manual workflows
• Design operating models that support expansion from a handful of states to nationwide scale
If something is “everyone’s responsibility,” it becomes yours.
⸻
Shape product through operational reality
Tellos is a software-enabled services platform.
You will identify where software can replace coordination work, reduce rework, and improve data integrity.
Product builds the tools.
You ensure those tools actually work in real operations.
⸻
Build and lead the operations team
You will lead intake, support, recruiting coordination, and operational program management.
You will set the cadence, raise the bar, and develop future operators.
We are not building task-doers.
We are building owners.
⸻
What success looks like
Within 3-6 months:
• Families start therapy significantly faster
• Providers feel supported instead of blocked
• Leadership spends less time firefighting
• Expansion into new states becomes operationally predictable
• The company grows without proportional chaos
⸻
Who this role is for
You may be a strong fit if you:
• Have scaled complex service or marketplace operations
• Are highly analytical but deeply execution-oriented
• Can create clarity in ambiguous, fast-moving environments
• Care about operational quality, not just strategy decks
• Hold people accountable while building trust
Healthcare or ABA experience helps.
Operational judgment matters more.
⸻
Why Tellos
Tellos is mission-driven, self-funded, profitable, and operator-led.
You will work directly with the CEO and leadership team to shape how this company scales.
This is not a maintenance role.
It is a build-the-machine role.
If you want to design the operating backbone of a category-defining healthcare company, this is that opportunity.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: London
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.
The Network Operations team provides 24/7 support for the global network infrastructure supporting QRT’s research, trading and business activities. As Network Operations Lead for EMEA and America, you will combine hands-on technical leadership with people management, working with engineers, connectivity providers and business stakeholders to maintain reliable services and improve operational performance.
Your future role within QRT:
Regional Team Leadership
Lead, manage, and develop the regional Network Operations team.
Provide day-to-day management, giving technical and process guidance to engineers.
Ensure appropriate regional coverage, handover quality, rota management, and operational readiness.
Build a culture of ownership, accountability, collaboration, and continuous improvement.
Act as the regional escalation point for operational issues, people matters, and service risks.
Support hiring, onboarding, training and development of regional Network Operations engineers as the team expands.
Own regional vendor and connectivity-provider escalation processes, ensuring outages, RFOs, recurring issues and service-performance concerns are reviewed and driven to improvement.
Global Collaboration
Work closely with the Global Network Operations Lead and peer Regional Lead to ensure consistent global standards.
Support follow-the-sun operational processes across APAC, EMEA, and other regions.
Represent regional Network Operations in meetings with Infrastructure, Engineering, Trading, Security, and other internal teams.
Ensure regional issues, risks, resourcing needs, and service improvements are clearly communicated to global leadership.
Operational Oversight
Lead regional response for network incidents, ensuring timely escalation, coordination, and stakeholder communication.
Be accountable for the quality, timeliness and effectiveness of regional incident triage, escalation, resolution and prevention.
Support engineers during complex or high-priority incidents, coordinating with SMEs, vendors, and global teams as required
Manage operational BAU activities and out-of-hours network changes
Review service performance and identify opportunities to improve operational processes, tooling and provider performance
Maintain operational discipline around ticket quality, change controls, incident updates, and documentation.
Reliability, Monitoring and Automation
Drive modern monitoring techniques and tooling to detect, investigate, and respond to incidents quickly.
Promote proactive detection of potential incidents through monitoring, alert review, trend analysis, and service health reporting.
Identify opportunities to improve alert quality, reduce noise, automate repetitive tasks, and improve operational efficiency.
Work with the team as well as engineering and automation teams to mature Network Operations practices.
Establish and maintain clear SLIs, SLOs and operational KPIs for network services, using them to drive prioritisation, risk reduction and continuous improvement.
Maintain and improve runbooks, knowledge articles, troubleshooting guides and operational documentation to enable faster and more consistent incident resolution.
Your Present Skillset
Experience leading or supervising a Network Operations, NOC, infrastructure support, or similar technical operations team.
Strong people-management skills, including coaching, performance management, workload planning, and team development.
Ability to lead during high-pressure incidents and coordinate across multiple technical teams.
Strong stakeholder-management and communication skills.
Experience managing operational rotas, handovers, escalations, and out-of-hours support models.
Comfortable working in a global, follow-the-sun environment.
Experience supporting complex environments such as low-latency trading, high-performance compute, global WAN, or other business-critical infrastructure.
A networking background supported by relevant certifications, academic qualifications or equivalent practical experience
Working Pattern:
This role operates within a global Network Operations team. Participation in on-call, out-of-hours escalation, maintenance windows, and major incident response will be required, consistent with the operational nature of the team
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Worldwide
Why Paynovate?
Paynovate is a Belgium based fintech with more than 80 talented employees. We’re building a company where dreams are shaped, where bold initiatives are taken, where your leadership, ownership and ability to follow-through are valued. As a growing e-money institution, we are bringing payment solutions to the next level, and you could be a part of that. We are seeking a
Trilingual (FR/DU/EN)
Operations Administrative Officer on a contractor basis
to ensure the accurate and timely execution of our merchant administration and onboarding processes.
Your Mission
As an
Operations Administrative Officer
, you will help keep our day-to-day acquiring and banking operations running smoothly.
You will manage
recurring administrative processes
throughout the merchant lifecycle, from onboarding and contract verification to account updates and annual compliance reviews. Accuracy and consistency will be essential: you will carefully check information, follow established procedures and take action when something does not look right.
You will work remotely while collaborating closely with our Operations team, where questions are encouraged, information is shared openly and daily touchpoints help everyone stay aligned.
Key Responsibilities
In this assignment, you will:
Process
merchant onboarding files
, ensuring that all required contracts, supporting documents and business information are complete and accurate.
Perform the necessary
administrative checks
, follow up on missing information and create or update merchant profiles across internal systems.
Process changes throughout the merchant lifecycle
, including updates to IBANs, company and merchant information, Merchant Category Codes (MCCs) and terminal locations.
Handle merchant
closures, deactivations and termination
requests in line with the applicable procedures.
Review
settlement information
and coordinate with the relevant internal teams to follow up on payment- or refund-related questions.
Manage requests
received through email and ticketing systems, contacting merchants or partners when additional information is required.
Prepare and verify recurring
operational reports
and ensure that merchant information remains accurate and up to date across internal tools.
Identify
inconsistencies or potential issues and escalate them
to the appropriate team when necessary.
Collaborate
closely with colleagues, partners and other departments to ensure administrative requests are handled accurately and on time.
Is This You?
For this assignment, we are looking for someone who:
Has a first relevant experience in an administrative, back-office or operational position.
Enjoys structured administrative work and can perform
recurring tasks
with consistency and care.
Has
strong attention to detail
and is comfortable reviewing contracts, documents and data.
Is reliable, organised and able to manage several requests while respecting procedures and deadlines.
Follows rules carefully while applying logic and sound judgement when a situation requires further investigation.
Takes ownership of their work, anticipates potential issues and communicates them proactively.
Enjoys working as part of a close-knit team and is comfortable asking questions or requesting support when needed.
Can communicate professionally in
French, Dutch and English
.
Is comfortable using standard office tools and learning internal systems and processes.
Is comfortable working independently in a fully remote setup while staying closely connected with the team.
What We Offer
A contractor assignment in a stimulating, profitable and fast-growing sector. Payment solutions is a complex and constantly evolving field, where innovation is key.
A role where your impact will be tangible. We believe in empowering people to take ownership and reach their full potential.
The opportunity to collaborate with a team of talented, motivated and thoughtful individuals, coming together as one to fulfil a common goal – delivering smart, simple and innovative solutions to our clients.
A dynamic environment where you can further develop your administrative and operational expertise.
A
fully remote setup
.
If you’re excited about this new challenge, we’d love to hear from you. Apply today at Paynovate!
Location: Cerritos, United States
Keller Executive Search is an executive search agency recruiting on behalf of a client in the consumer electronics and home appliance industry. Our client is seeking an Operations Director to lead day-to-day operations across warehousing, fulfillment and service teams.
Key Responsibilities
Lead daily operations across warehouse, logistics and customer fulfillment teams.
Set and track performance metrics for productivity, accuracy and cost control.
Partner with sales, finance and supply chain leaders on demand and inventory planning.
Develop and coach managers and supervisors to build a high-performing team.
Drive continuous improvement projects to streamline processes and reduce waste.
Ensure compliance with safety, quality and regulatory standards.
Manage the operating budget and report results to senior leadership.
Requirements
Bachelor's degree in business, operations, supply chain or a related field.
7 or more years of operations experience, including 3 or more in management.
Proven track record of managing multi-function teams.
Strong knowledge of inventory, import and distribution processes.
Excellent analytical and problem-solving skills.
Clear communication and leadership skills.
Proficiency with ERP or warehouse management systems.
Benefits
Medical, dental and vision insurance.
401(k) with company match.
Paid vacation and holidays.
Annual performance bonus.
Employee product discounts.
Salary:
$120,000 - $145,000 per year
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Pasadena, United States
Keller Executive Search is an executive search agency recruiting on behalf of a client in home goods and appliance services. The Head of Operations will own operational performance across service, logistics and support teams.
Key responsibilities
Own operational strategy and execution across service and logistics teams.
Oversee repair, warranty and customer support workflows.
Manage parts inventory and supplier relationships.
Set goals and reporting for service quality and turnaround time.
Build and mentor a strong management team.
Partner with executives on growth and budgeting plans.
Implement systems and process improvements company-wide.
Requirements
Bachelor's degree in business, operations or engineering.
8 or more years of operations experience, including senior leadership.
Background in appliances, electronics or home goods preferred.
Strong understanding of service operations and inventory management.
Proven success in improving cost and customer satisfaction.
Strong financial and analytical skills.
Excellent leadership presence and communication.
Benefits
Competitive medical, dental and vision plans.
401(k) with employer match.
Annual executive bonus.
Paid time off and holidays.
Product and service discounts.
Relocation assistance may be available.
Salary:
USD 130,000 - 155,000 per year
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
To learn more about the firm and about our candidate services - please visit
our website
Equal Employment Opportunity and Non-Discrimination Policy
Equal Employment Opportunity Statement:
Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status.
Commitment to Diversity:
Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected.
Reasonable Accommodations:
Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations.
Compensation Information:
For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location.
Compliance with Laws:
Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Workplace Harassment:
Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
E-Verify Participation:
Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable.
Privacy and Pay Equity:
California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at
www.kellerexecutivesearch.com
.
Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available.
Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws.
State-Specific Information:
Rhode Island: We do not request or require salary history from applicants.
Connecticut: We provide wage range information upon request or before discussing compensation.
New Jersey: We do not inquire about salary history unless voluntarily disclosed.
Veteran Status:
Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process.
Use of Artificial Intelligence in Recruitment
Keller Executive Search and our clients may use artificial intelligence (AI) tools to assist in the recruitment and candidate evaluation process. These tools are used exclusively to support human decision-making by helping to review and assess candidate qualifications and materials. AI is never used to automatically reject, disqualify, or make final hiring decisions about candidates. All AI-assisted evaluations are reviewed by experienced recruitment professionals, and all hiring decisions are made by qualified human recruiters. Our use of AI is designed to enhance fairness, consistency, and efficiency while maintaining our commitment to equal employment opportunity and non-discrimination principles.
Genetic Information:
In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law.
Local Laws:
Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate.
Note:
This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.
Location: Remote
Workplace: Remote
As a Clinical Operations Coordinator at Talkiatry, you will partner with our Clinical and Operational leaders (dyad leadership team) to drive clinician satisfaction and operational excellence. Your primary focus is on providing excellent experience for our clinicians by fielding, responding, and/or escalating questions that arise in their day-to-day practice.
In addition, you will coordinate key operational processes such as provider preferences, clinician time-off, clinician pre-ramp preparation, and clinician offboarding. Your seamless service and detail orientation will alleviate administrative burden for our clinicians and leadership (Chief Psychiatrists and Nurse Practitioner Director) in ways that make Talkiatry truly a special place to work. To be successful in this role, you will need exceptional organizational skills, clear communication, and the ability to adapt to the unique needs of each clinician or leader.
ABOUT TALKIATRY:
Talkiatry is transforming mental health care by making high-quality psychiatry more accessible, human, and sustainable for both patients and clinicians. Co-founded by a patient and a triple-board-certified psychiatrist, we were built to solve one of healthcare’s most urgent challenges: millions of people struggle to access mental health care, while clinicians face growing administrative burden and burnout. Through our technology-powered, in-network platform, we’re changing that, creating a better experience for patients and empowering clinicians to focus on delivering exceptional care.
Today, Talkiatry is the largest dedicated psychiatry practice in the U.S., with 900+ psychiatrists, 400+ therapists, and more than 4 million patient visits delivered nationwide. At our scale, every innovation has real impact. Every workflow we improve, every technology solution we build, and every patient experience we redesign helps thousands of clinicians provide better care to hundreds of thousands of patients. We’re not just growing quickly — we’re redefining how behavioral healthcare is delivered in America.
Joining Talkiatry means joining a mission-driven team that is solving complex problems at scale, driving meaningful change in healthcare, and building the future of mental health care with compassion, innovation, and purpose.
YOU WILL:
- Monitor clinician communication channels for questions and/or escalations, use training and other resources to triage, reply, and/or escalate to the appropriate team, closing the loop once a resolution has been achieved.
- Process provider preference changes to ensure patients are appropriately matched with providers
- Manage provider exits & associated mass and individual transfers to help ensure patient retention
- Schedule onboarding introduction meetings for new hire clinicians and execute our Onboarding Checklist
- Assist in schedule management for our Chief Psychiatrists and Nurse Practitioner Directors
- Completing one-off projects as needed, developing materials for essential meetings as required
YOU HAVE:
- Excellent verbal and written communication skills.
- Strong time management and prioritization abilities.
- Excellent follow-through that is proactive and responsive.
- Proactive problem-solving skills and adaptability to changing plans and priorities.
- Exceptional customer service skills and a high level of organizational knowledge.
- Skilled with Microsoft Office Suite.
- Familiar with working in EMRs (big plus if eClinicalWorks (eCW))
- Bachelor’s degree preferred but not required
WHY TALKIATRY:
- Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
- Collaborative environment: be part of building something from the ground up at a fast-paced startup
- Flexible location: work where you want to, either remotely across the U.S. or from our HQ in NYC
- Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
- Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
- It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FEVerifyParticipationPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=qFgJNzh246Js%2FFqdsb9OZgN55rg5GpsB0wjiTvkPn9w%3D&reserved=0 & IER Right to Work https://nam12.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.e-verify.gov%2Fsites%2Fdefault%2Ffiles%2Feverify%2Fposters%2FIER_RighttoWorkPoster.pdf&data=05%7C01%7Cjill.steger%40talkiatry.com%7Cfe829943872e4bc8dc7b08db83d3c99d%7C803a6c90ec724384b2c01a376841a04b%7C0%7C0%7C638248717875458398%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=ivUqrPtiBjGVkMzpMBSYalwvm2Zxhj%2BScqVUX2OfqUA%3D&reserved=0.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
ABOUT THE ROLE:
With a few of our team members growing into new roles, we’re looking for a new Deployment Operations Representative to help farmers get up and running with Halter.
Reporting to the Deployment Operations Manager, you will be responsible for the initial part of the customer’s deployment process with Halter. You will work in the high-performing, cross-functional Launch team, playing a key part in our customer’s onboarding experience.
You will be directly responsible for delivering the highest quality deployment experience to our farmers. You will work closely with a diverse range of stakeholders; our customers, external contractors and our Launch and Customer Success teams.
We are looking for someone who is comfortable working in a dynamic, fast-paced environment where they will be challenged daily and encouraged to think outside the box to create more efficient and scalable processes. To succeed, you must learn quickly, have excellent verbal and written communication skills and work well under pressure and tight deadlines.
WHO WE'RE LOOKING FOR:
- A hungry and passionate grad who has completed their studies and is interested in project management or tech, OR a person who has 1 to 2 years of experience in a professional role
- The ability to meticulously manage projects from start to finish
- Someone who is proficient with using Google Workspace and has the ability to learn software products quickly e.g. surveying tools
- Exceptional verbal and written communication skills; you will be coordinating with team members and contractors in various regions
- Great attention to detail, you will need to ensure work carried out by contractors and casual employees is to a high standard and completed on time
- Excellent time management skills, you will need to prioritise jobs effectively and will be working to set cycle times
- A proactive thinker who can identify opportunities and action process improvement
- The right person with an exceptional attitude will be able to learn the required technical skills to succeed.
So, if you’re excited by this role, we strongly encourage you to apply.
WHAT YOUR DAY COULD LOOK LIKE:
- Conduct radio modelling analysis of farms, creation of install plans and communication of install plans to customers.
- Timely delivery of the install planning processes to deliver on our deployment milestones and overall deployment schedule.
- Creation and iteration of efficient and scalable processes within the deployment operations function.
- Communication with customers, running them through the deployment process steps and answering relevant questions.
- Coordinating third-party contractor timelines and ensuring quality requirements are met.
- Continuously improve the broader deployment process to deliver an exceptional experience for farmers.
- Work cross-functionally across teams to deliver the best outcomes for our farmers.
- Support the wider launch team on operational activities and special projects for growth.
OUR COMPANY BENEFITS
- Importantly, we offer an inclusive and attractive remuneration package made up of salary, benefits and an employee stock ownership plan.
- Healthy body, healthy mind. We’re partnered with Southern Cross Health Insurance to support your well-being.
- Our personal growth is important. Halter offers an annual $1000 self-development budget to be used for anything that fuels personal growth.
- We offer 6 months of fully paid parental leave for primary caregivers, 4 weeks of fully paid secondary caregiver leave and many other parental benefits that support you and your family.
- Our time to recharge is valued, we’re offered wellness leave and unlimited paid annual leave.
OUR OFFICE FIRST APPROACH
Humans are wired for connection. Being office first is a core pillar of our culture because in-person connections drive your growth, learning, impact, and relationships. Strong relationships make it easier to disagree, give feedback, and do meaningful work together.
We're office first, not office only. Working from the office is our default, but we flex when needed. We have a high-trust culture where everyone is trusted to do what's best for Halter.
Our office vibe is special, the high energy and spectacular people make work enjoyable. Your growth and impact are unlimited here, coming from solving problems, innovating, and constantly learning from each other.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: Auckland
Workplace: OnSite
ABOUT HALTER
At Halter, we’re on a mission to enable farmers and graziers to run the most productive and sustainable operations. Our customers are using Halter to break free from the time-intensive constraints of conventional practices. Imagine watching 500 cattle stand up and walk calmly towards their next break? No quad bikes, no dogs, no fences. Just a group of cattle walking at their own pace. People say it looks like magic. Our customers are revolutionizing grazing with Halter. It's changing lives and transforming an industry. People join Halter to do meaningful work. By joining us you’ll be solving challenging problems within a talented team and a culture built for high performance. Our team out-think, out-work and out-care. We’re committed to delivering real change in the world - this isn’t easy, and in truth, we love that it’s hard.
We’re backed to deliver on a mission that matters by Tier 1 investors including Founders Fund https://foundersfund.com, Bessemer Venture Partners https://www.bvp.com/, BOND, https://www.bondcap.com/ DCVC https://www.dcvc.com/, Blackbird https://www.blackbird.vc/, Promus Ventures https://www.promusventures.com/, Rocket Lab’s Peter Beck and Icehouse ventures https://www.icehouseventures.co.nz/?utm_term=icehouse%20ventures&utm_campaign=Brand+Keywords&utm_source=adwords&utm_medium=ppc&hsa_acc=4064636360&hsa_cam=16902737884&hsa_grp=134004309485&hsa_ad=592971340272&hsa_src=g&hsa_tgt=kwd-1082530126230&hsa_kw=icehouse%20ventures&hsa_mt=b&hsa_net=adwords&hsa_ver=3&gclid=Cj0KCQjw2v-gBhC1ARIsAOQdKY0J0DepRVFDmjQlAkJPbZuQnLSA5UVzUzOXYiPxkjX-SeVa513_BhkaAr-MEALw_wcB.
To find out more, visit our LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
Take ground-truth measurement from one country to three continents. Auckland, New Zealand. Global remit.
Halter's collars are on millions of cattle across New Zealand, Australia and the United States (among other countries). The machine learning models behind them tell farmers how much grass is in each paddock, how much each animal is eating, when a cow is in heat, when she is calving, and when she is unwell. Behind every one of those models is ground truth gathered on real farms: measurements taken by people in paddocks and yards, and sensors we have placed to capture what people cannot.
Today that ground truth is gathered by a small team based in New Zealand. Over the next twelve months, that team needs to grow into a global field research operation: measurement crews in three countries, a sensor network across our research farms, and partnerships with farmers and universities. Holding it together is a quality standard that you will define and every crew will meet, so that a model trained on Waikato grass works on a Texas ranch. More and better ground truth is how our models learn to do more: every new measurement we get right opens up something new we can tell farmers about their animals and their land. Nobody has built a global ground-truth operation for livestock and pasture before. There is no playbook: you will write it, fast, without losing sight of the quality that makes our models industry leading.
WHAT YOU'LL OWN
The strategy. Our machine learning roadmap defines what models we will build. You turn that into a plan for the ground truth they need: which measurements, which farming systems, which countries, in what order. When the evidence changes, you change the plan.
The standard. You design the measurement protocols every region works to, the quality checks every dataset must pass, and the process for changing either. Your standard is what lets us treat a pasture measurement in Southland and one in Victoria as the same number.
The team. You hire and lead Regional Data Operations Leads in New Zealand, Australia and the United States. You build the training, career paths and culture of the function.
The capacity and the budget. You plan people, equipment, farms and partnerships so that the models are never waiting on data, and you own the budget that pays for it.
The relationships. You set how we work with the farmers who host us and the universities and research groups we collaborate with.
The answer to "is the data the problem?" When a model underperforms, you are the person who can say, with evidence, whether the ground truth is the reason. You are the senior voice for measurement inside Halter.
You will spend a real share of your time on farms in each region, because the standards you set have to survive contact with a wet August morning in Taranaki.
WHO THIS IS FOR
You have stood up a a function analogous to a field operation, grown it fast, and kept the data honest in rough conditions where the plan rarely survived the first week. You might have:
- led a conservation programme as it grew from a single site to a whole landscape;
- built sampling or measurement crews at a soil-carbon or climate-tech startup;
- run field deployment or field operations at an agtech or robotics company;
- run ground truth for a remote-sensing or satellite product;
- led multi-site field trials for a research organisation or agribusiness;
- or run a clinical, environmental or research field operation.
These are examples, not a checklist. You do not need machine learning experience, or a farming background if you learn fast. Deep pastoral knowledge is something you will build here, not a gate to getting in. What you will need is the credibility to walk onto a farm, listen, and earn the farmer's trust.
WHAT WE'RE LOOKING FOR
- You have built a field team from a handful of people to many, and kept quality high as it spread across sites.
- You have designed protocols and quality checks, not just followed them.
- You care whether the numbers are right: sampling, bias, repeatability.
- You have run a budget and a capacity plan, and made the trade-offs between coverage, quality, cost and speed visible to the people they affect.
- You work well with engineers and scientists as your customers: you can hear what a modelling team needs and turn it into a plan a crew can execute.
- You move fast and own the outcome. Every month of missing data is a month farmers wait for something better.
- You are up for regular time on farms across New Zealand, and several trips a year to Australia and the United States.
If this role excites you but you don't tick every box, please apply anyway. We hire for potential and performance over credentials, and some of our best people came to Halter from somewhere unexpected. We want a team that reflects the farmers and communities we serve, and we especially welcome applications from women and others who are under-represented in field and agtech leadership.
WHAT IT'S LIKE
Honestly: intense, and a lot of fun if you like hard problems. This is not a normal 9 to 5. Max velocity is our default; if it isn't a little uncomfortable, we are not moving fast enough. Expect early mornings, mud, ambiguity and problems nobody has solved before.
We are office-first in Auckland. We decide from first principles, where logic is the currency rather than hierarchy, and we expect absolute ownership: drivers, not passengers. The machine learning team is thoughtful, fairly understated, and loves a hard problem and a clean dataset. We give each other candid feedback, back each other up, and play for the front of the jersey.
WHY HALTER
Halter is a New Zealand company changing how the world farms cattle. Our solar-powered collars guide animals with sound and vibration, replacing fences with software, and give farmers a live picture of every animal and every paddock. We are growing fast across New Zealand, Australia and the United States, [insert one line of current scale: herds, hectares, funding or growth]. The company is built by people who grew up on farms and people who build satellites, and it works because both are in the room.
You will have the backing to build this properly, and the data you are responsible for will shape what farmers in three countries know about their land and animals for years.
THE DETAILS
- Location: Auckland, New Zealand (office-first), with regular travel to farms across the country and to Australia and the United States. We support relocation and sponsor visas.
- Reports to: director of the machine learning organisation
- Team: you inherit a small, capable field team and a Field Instrumentation Engineer, and will grow the function to [insert expected headcount] over the next 12 to 18 months.
- Compensation: [insert band] plus equity. Everyone at Halter owns part of the company.
- Start: as soon as the right person is available.
If this is you, or you know who it is, write to [name, email]. Tell us about the hardest measurement or field operation you have built or run, and what you learned from it. We would rather have that than a cover letter.
JOIN OUR TEAM
Halter is committed to promoting a diverse and inclusive workplace — a place where we can each be ourselves and do the best work of our lives. Research shows that while men apply to jobs when they meet an average of 60% of the requirements, women and under-represented groups of candidates tend to only apply when they meet every requirement. If you think you have what it takes but don’t necessarily tick every requirement on this job description, please still get in touch and apply to Halter. We’d love to chat to see if you’ll be an epic fit!
If this opportunity sounds like you, please apply below by sending through your cover letter explaining why you’re excited about this role and working at Halter, along with your CV, and we’ll be in touch!
Please also feel free to check out the careers page https://www.halterhq.com/careers for more information on working at Halter and don't forget to follow us on LinkedIn https://www.linkedin.com/company/halter-limited & Instagram https://www.instagram.com/lifeathalter/.
WHY OUR TEAM LOVES WORKING AT HALTER:
- Work that genuinely matters. Every now and again a company comes along that transforms an entire industry and leaves the world in a better place. Our team gets to be part of something truly meaningful, helping farmers improve their livelihoods, spend more time with their families, and build more sustainable operations.
- Spectacular people solving hard problems. Our culture is designed for talented people to do work that changes lives. The team is filled with diverse, kind, and driven people who push each other to do their best work. You'll be thrown into the deep end, tackling complex challenges and building something tangible that solves real problems.
- You'll grow here. Autonomy, mastery, and learning define how we work. You'll have the freedom to work on interesting problems, master new skills, and continuously develop yourself, both through your role and our personal growth fund.
- This isn't easy, and we love that it's hard. Working at Halter will be the most rewarding and the most challenging work of your life. We move fast, take bold bets, and work hard to reshape an entire industry. As one team member put it: "Joining Halter is a bit like strapping yourself to a rocket ship, but it's an epic journey to be a part of!"
Location: US Remote
Workplace: Remote
SR. MANAGER, CREDENTIALING OPERATIONS
US Remote · Full-time
ABOUT FINNI HEALTH
Finni Health empowers autism care providers to start, run, and grow their own practices. We democratize autism care by providing access to our insurance network, purpose-built EHR software, HR solutions, and clinical support. We've experienced rapid growth and are backed by top-tier investors like General Catalyst and YCombinator. We seek smart, driven individuals eager to innovate in a dynamic, fast-paced environment.
WHAT YOU WILL BE DOING:
As Sr. Manager, Credentialing Operations, you will own the function that determines how fast a Finni practice can start seeing clients and getting paid. A provider who is not enrolled with a payer cannot be billed for, so credentialing sits in front of our revenue and in front of families waiting for care.
You will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones. Each manager owns one stage of the credentialing lifecycle. Onboarding & Submission runs from offer signed to first payer submission. Follow Up & Resolution runs from submitted to enrolled, and is not finished until proof of participation is attached. Provider Maintenance owns the provider record after enrollment, including licenses, expirations, re-attestation and roster accuracy. Enrollment Integrity owns accuracy across all three. Each stage carries its own measure.
This is a build job as much as a leadership job. Too much of how this function works today lives in a few people's heads, our reports do not always agree with each other, and the controls that should make it safe when someone is out are not all in place. You are here to run it and to make it durable.
- Team Leadership: Hire, develop and set the performance bar across managers and coordinators. Build the bench this function has not had.
- Completing the Reorganization: The function is moving from managers aligned to groups of practices to managers who each own one stage of the lifecycle. That transition is in flight and you will finish it. The hard part is not the org chart, it is keeping the state and payer knowledge that currently lives with a group-aligned manager while the work is re-cut around stages.
- Time to Enrolled: Own the number, meaning the days from a provider signing their offer to being enrolled with a given payer. Underneath it: blocked billing by cause, clean submission rate, aging and follow-up compliance. You own whether the number is right, not just whether the dashboard renders.
- Reporting We Can Trust: Reconcile the places our systems disagree about the state of an enrollment, and keep them reconciled.
- Controls and Coverage: Remove the single points of failure. The review queues, the payer configuration that governs who may bill, and the approvals that keep an unenrolled provider off a schedule should never depend on one person being at their desk. Build the cross-training, segregation of duties, and second set of eyes that make that true.
- Data-Handling and Payer Restrictions: A growing list of payers and state Medicaid programs prohibits offshore handling of protected health information. You will own the restricted-payer list, enforce it in how work is actually assigned rather than in policy alone, and tell us when the only answer is an onshore hire.
- Process and Documentation: Build the per-payer requirements library so a submission goes out as soon as that payer's minimum is met instead of waiting on the strictest payer on the list, plus written procedures by state and payer specific enough that a coordinator who has never worked a given state can submit there.
- Backlog Programs: Enrollment records without documented proof of network participation, enrollments still open on providers who have left, records with no approval date. Scope each one, run it to completion, and prevent it from recurring.
- Payer Relationships and Compliance: Provider-level revalidations, roster management, directory accuracy, demographic updates, and the judgment that comes with them. When a payer offers something like provisional credentialing, you weigh the risk and make the recommendation.
- Product Partnership: Be the credentialing voice in Product. Translate what the team needs into requirements engineering can build, and verify the build solved the problem before it is called done. Our enrollment systems are mid-migration and there is real work here.
- Cross-Functional Collaboration: Work closely with Practice Success, revenue cycle, payer contracting, HR and compliance.
- Additional Responsibilities: Adapt and take on evolving responsibilities as Finni Health grows and the regulatory landscape changes.
ABOUT YOU:
You have run a credentialing function, not just worked inside one, and you are as comfortable rebuilding a process as you are working an escalation.
- Experience: 5+ years in provider credentialing or payer enrollment, multi-state, across commercial payers and Medicaid or Medicaid managed care. Medicaid experience is required. Hands-on with CAQH, NPPES, PECOS, state Medicaid portals and commercial payer portals. You have submitted applications yourself and you know where they stall.
- People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors. Be ready to tell us about someone you developed and someone you had to move on from.
- Reorganizing a Team: You have changed how a team is structured, not just who is on it. Moving people from one way of dividing the work to another, keeping the knowledge that lived in the old structure, and holding the change in place after the announcement.
- Process Building: Demonstrated expertise in identifying inefficiencies and building the fix, not only naming it. SOPs that got used, a workflow you designed, an SLA you set and then held a team to.
- Analytical and Problem-Solving: Strong ability to work with operational data, identify trends and root causes, and implement data-driven solutions. You can define a metric, notice when a number looks wrong, and go find out why.
- Compliance Judgment: You understand that credentialing is a control function. Delegated credentialing, NCQA standards, payer audits and data-handling restrictions are familiar territory, and you treat a bypassed guardrail as a serious finding rather than a convenience.
- Offshore Teams: Experience leading or working closely with offshore teams, and an honest view of what works and what does not.
- Communication and Collaboration: Excellent written and verbal communication, with proven ability to work across internal teams and with external stakeholders including payers. Much of what this role produces is written.
- Tech Proficiency: Proficient in Google Suite, Slack, and credentialing platforms such as Verifiable, Medallion, Modio, Symplr or CAQH ProView, with an opinion about what these tools do and do not do well. Experience writing requirements for a product or engineering team is a plus.
- Mission Alignment: Passion for Finni's mission to democratize autism care and empower providers to run strong, compliant practices.
- Adaptability and Agility: Comfortable thriving in a dynamic, fast-paced startup environment, embracing change, and navigating ambiguity with a proactive mindset.
WHAT SUCCESS LOOKS LIKE
- First 30 days: You know the payer landscape we operate in, you have met every manager and coordinator, and you can tell us where the days actually go between offer signed and enrolled.
- First 60 days: Time to Enrolled is reported weekly and we trust the number. Blocked billing is on a dashboard with a cause and an owner against every line. No step in the function depends on a single person being available, and you can show us the coverage plan.
- First 90 days: Blocked billing from enrollment is measurably down and the trend has turned. The per-payer requirement library covers our top payers by volume. A new coordinator can be trained from written material instead of by shadowing.
- First 6 months: The stage-based structure is fully in place and the state and payer expertise survived the move. The manager layer is stable and developing, and you are telling us what credentialing should look like two years out rather than reacting to what it looks like today.
WHAT THIS ROLE IS NOT
You do not own payer contracting or payer sales. Negotiating and signing payer agreements is a separate function with its own leader, and you own getting providers enrolled under the agreements we have. Group and facility-level enrollment, organization revalidations and single case agreements sit with that same function, so your scope is the provider rather than the organization. You do not own claims or collections either. Revenue cycle owns a claim once it is clean, and you own whether the provider was enrolled so the claim could go out at all.
BENEFITS
- 401(k)
- Health insurance
- Dental insurance
- Vision insurance
- Flexible schedule
- Paid time off
- Paid Holidays
Ready to make a significant impact at a rapidly growing healthcare startup? We'd love to hear from you!
Location: Lanham, MD
Position Objective:
Under the supervision of the Registered Nurse, participates as a member of the multidisciplinary surgical team to assist with operating room set-up and turn-over to enable efficient use of operating room scheduling time in accordance with the Standards of Care at AAMC.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Identifies and pulls specific equipment/instruments according to physician preference cards and have readily available for the surgical procedure. Pulls sutures according to physicians preference cards for the next days surgical procedures.
Prepares operating rooms for use: damp mops and dust all horizontal surfaces before the first case of the day, anticipates and provides needed equipment for surgical cases, i.e. positioning devices, light sources, towers, tanks, fluids, etc. Will assist EVS with room turn-over to maintain targeted room turnover between surgical cases.
Will restock OR inventory according to PAR levels on a daily basis. Assist with opening sterile supplies onto the back table for room readiness. Anticipates need for reprocessing of instruments and ensures items are ready when needed for Surgical procedure. Transports contaminated instruments to Central Sterile.
Assist surgical team in positioning the surgical patient and holding limbs for preps.
Assist with transport of surgical patient to the OR and to PACU; understands the importance of surgical specimens and transports specimens to the lab when required. Retrieves blood for transfusions from the lab under the direction of the RN.
Educational/Experience Requirements:
High school diploma or equivalent.
Preferred Experience: One year previous experience as a surgical patient care technician.
Required
License/Certifications:
American Heart Association Healthcare Provider
BLS
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands - Very heavy work: Exerting in excess of 100 pounds of force occasionally, and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$17.50
—
$20.78 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: London
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
Join our Global Operations team as part of the Futures & Options group in London, in a senior role providing critical support to the trading desks. This position carries significant responsibility, with regular interaction with clearing brokers, exchanges, fund administrators, and other external counterparties, as well as oversight of key operational processes across the trade lifecycle.
Your future role at QRT:
Managing end-to-end post-trade workflows for Futures & Options across exchanges
Performing trade booking, allocations, and give-ups
Monitoring and resolving unmatched trades, block allocations, and give-up mismatches across multiple executing and clearing brokers
Handling lifecycle events including expiries, exercises, assignments and corporate actions
Reconciling positions and transactions versus clearing brokers, fund administrators, and internal systems; resolving breaks promptly
Liaising with trading desks, Treasury, Risk, Compliance, and COO teams to address trade queries, funding requirements, business development and margin calls
Partnering with brokers, exchanges, and vendors to improve workflows and reduce manual intervention
Supporting process improvements and automation initiatives to enhance listed derivatives operations
Your present skillset:
5+ years’ experience in Futures & Options Operations / Listed Derivatives trade support, from either the buy side or sell side
Strong knowledge of F&O trade lifecycle, including trade capture, clearing, allocations, give-ups, matching, settlement, expiries, exercises, and assignments
Hands-on reconciliation experience across positions, cash, fees, and margin, with a strong understanding of clearing and settlement processes
Exposure to corporate actions and lifecycle events impacting listed derivatives
Driven and self-motivated to problem solve, streamline workflows, and contribute to automation initiatives
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Paris
Workplace: OnSite
Are you looking to have an impact on the daily life of millions of entrepreneurs in France (and tomorrow in Europe)?
Are you looking for a work environment that values trust, proactivity, and autonomy?
Then Pennylane is the right place for you !
Our vision
We aim to become the most beloved financial Operating System of French SMEs and Accounting Firms (and soon, European ones).
We help entrepreneurs rid themselves of time-consuming tasks related to accounting and finance while providing them with access to key financial information to assist in making the best decisions for their business.
About us
Pennylane is one of the fastest growing Fintechs in France (and soon to be in Europe!)
In 6 years of existence, we’ve managed to :
💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants
💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more...
👨👩👧👦 Grow from 7 cofounders to 1200 happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm.
🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe
🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz
🚀 Already more than 1,250,000 small and medium-sized enterprises (SMEs) and over 6000 accounting firms use Pennylane in France!
Why this role matters at Pennylane
Within our “track-based” organization, the Core Accounting team sits at the heart of our product value proposition: reliability, efficiency, and automation of day-to-day accounting operations. Working directly with the Head of Product for the track, the Senior Strategy & Operations role brings the structure, cadence, and operational standards needed to turn priorities into clear, measurable, and scalable execution within a context of growing complexity (multiple stakeholders, fast trade-offs, monetization topics).
Your responsibilities
Strategic planning and execution
- Partner with the product leadership to define, prioritize, and implement operational roadmaps aligned with business objectives
- Design and establish scalable operational frameworks that support our growth
Data-driven decision making
- Lead comprehensive analyses to identify market opportunities, operational inefficiencies, and growth levers
- Develop actionable insights and recommendations based on quantitative and qualitative research
Project leadership
- Spearhead strategic initiatives and pilot programs from ideation through implementation and measurement
- Identify and manage complex, cross-functional projects with multiple stakeholders and competing priorities
Cross-functional orchestration
- Serve as the operational nexus between the track and horizontal teams including care, sales, and the other product teams.
- Facilitate effective collaboration and alignment across organizational boundaries
Performance management
- Own the OKR process for the track, ensuring clarity of objectives and accountability for results
- Design and implement robust tracking mechanisms to monitor performance against key metrics
- Proactively identify performance gaps and develop action plans to address them
Who we’re looking for
Experience
- 5+ years of experience in Strategy & Operations or a related field, with a strong record of scaling business operations in dynamic environments
- Proven track record of translating strategic initiatives into executable operational plans and projects, delivering measurable business impact
- Proficiency in SQL (or willingness to learn) and modern data analysis tools to drive decision-making independently
Core competencies
- Strategic vision: ability to connect business objectives with operational requirements while maintaining focus on long-term goals
- Analytical excellence: skilled at distilling complex data into actionable insights that drive business outcomes
- Project management rigor: experience leading cross-functional initiatives from conception to implementation
- Communication and influence: exceptional ability to articulate complex concepts clearly and persuade diverse stakeholders
- Problem-solving orientation: demonstrated ability to identify root causes and develop innovative, practical solutions
⚠️ This role is Paris-based only, and unfortunately we're not able to offer a fully remote setup.
You'll need to be fluent in both French and English for this role.
Recruitment Process
- Screening interview with Barbara - Senior Recruiter (30 mins)
- An interview with Laura - Head of Product Core Accounting (1h)
- A Business Case to prepare at home and to present (1h)
- A final interview with Eric - VP Strategic Initiatives (45 mins)
What do we do to make your work life easier
🌴 Wherever you are based, you will get 25 vacations days paid by Pennylane
💵 You’ll have a competitive compensation package
📈 You'll get company shares to enjoy a piece of the success story you're building with us
🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it
⛹️ Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness
🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your English or your French
💻 You’ll get the latest Apple equipment
🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
🎉 We are committed to regularly coming together for company events such as Tech Days (which bring remote Pennylaners together every 3 months) or our annual company seminar, fostering significant moments of cohesion for everyone.
If you are based in France, you will have a French contract following French regulation on top of the additional perks : 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities where Pennylaners are mostly presents (Lyon, Bordeaux, Nantes…)
Who are we looking for ?
To thrive at Pennylane, you need :
-To speak English (level is assessed and appreciated according to the department you’re applying to)
-To be energized by an ever-shifting work environment
-To be highly collaborative (within your team or other stakeholders)
-Sufficiently experienced to prioritize business-led actions on your day to day activity
We know that some people are less likely to apply than others, if they don’t feel like they meet the full list of criteria.
If you’re hesitating, we encourage you to apply : who knows, it might be the start of a meaningful and long-lasting collaboration.
Important information for candidates
Recruitment scam attempts are on the rise. We invite you to remain vigilant during your exchanges.
Applications through official channels only : apply exclusively through our job postings published on our official platforms (career site, official partner pages).
Always verify the sender's email address: our communications are sent from professional email addresses with the domains @pennylane.com or @pennylane-partners.com
We will never ask you for payment or financial information
(bank details, payment for an interview, equipment purchases, etc.) as part of the recruitment process. If such a request is made to you, it is fraudulent. We invite you to not respond and to report it to us immediately.
We also want to emphasize that we fully embrace diversity, equity and inclusion and that we’re doing our best to create a safe and inclusive environment.
We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at.
🇫🇷 Données personnelles
Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com
Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇬🇧 Personal Data
Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇩🇪 Personenbezogene Daten
Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
🇪🇸 Datos personales
Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement
Location: Georgia; South Africa; Romania; Serbia; North Macedonia; Poland
A hands-on Operations & Finance Manager to make a growing fashion group more profitable, better run and less dependent on its founder.
$3,500-4,500/month | Full-time | Eastern Europe/South Africa
We're a growing fashion group with two businesses across the US and Peru. Our clothing brand sells direct to consumers online, on Shopify with a big paid ads engine behind it, and to retailers through wholesale. Our manufacturing operation in Peru makes our own products and private-label products for other brands, and a general manager runs it day to day. Across three entities we have about 80 people: full-time employees, contractors and fractional specialists.
Revenue keeps growing, but so do costs, headcount and risk, and too much of it still runs through the founder. We now need someone to own the profit and execution side of the business.
The founder, CEO and growth: vision, product direction, brand, strategic relationships, new sales channels and major capital decisions.
You, profit and execution: profitability analysis, cost control, cash flow, resource allocation, reporting, team accountability, operating systems, AI and automation, and leading execution across departments.
Your mission: make the business a more profitable machine that doesn't depend on the founder to keep it running.
We're looking for an Operations & Finance Manager who has already demonstrated ownership of operations, financial performance and cross-department execution in a physical-product business. You'll act as the founder's delegated operational authority: establishing accountability, challenging performance, resolving issues and making decisions within agreed financial and operational limits. You'll understand where the business makes money, where resources are underperforming and what needs to change, then lead those changes and measure the results.
📈 Understand and improve profitability. Analyze gross and contribution margins, inventory efficiency, labor productivity and profitability by channel, product and customer. Understand how purchasing, production, staffing, pricing and sales decisions affect profit, cash flow and working capital. Identify where money, time and capacity generate the best returns, recommend how to allocate resources and lead improvements with measurable financial results.
💰 Cut costs and protect margins. Review every expense across the group: software and subscriptions, payroll, logistics, vendors and financial services. Cut what isn't needed, renegotiate or restructure contracts and retainers, and get more from business card rewards, payment methods and transaction fees. Then set up regular expense reviews so costs stay under control.
📊 Own cash flow and financial operations. Work closely with our bookkeeper, our treasury and invoicing lead and our general manager in Peru. Make sure P&Ls, receivables and payables, reconciliations and cash-flow forecasts are accurate and on time, that payments get collected, and that cash shortfalls are spotted weeks ahead. The reports already exist. You'll understand the numbers well enough to challenge them, catch what doesn't add up and turn them into clear recommendations.
🎯 Set KPIs and hold people to them. Build clear KPIs for each department and key role, starting with the design team, our biggest cost. Agree owners, deadlines and reporting rhythms, follow up on missed commitments yourself, and keep the founder informed of the exceptions that matter.
🤖 Replace manual work with AI and automation. Audit the repetitive work across the group, then build AI agents, automated workflows and integrations that cut contractor hours and admin. Measure the time and money each one saves.
📚 Build reliable operating systems and documentation. Create clear SOPs, repeatable processes and an accessible source of truth for how the business runs. Make ownership, handovers and key information easy to find so teams can work reliably without depending on individual people. We use Notion, and you'll be expected to become productive with it quickly.
🔗 Lead operations across departments. Act as the founder's delegated operational authority across US finance, e-commerce and Peru manufacturing, working closely with the general manager. Establish clear ownership, challenge missed commitments and underperformance, resolve cross-team issues and make decisions within agreed limits. Lead improvements across vendors, supply chain and internal operations, escalating matters that require the founder's authority with a clear recommendation.
📥 Own operational matters currently handled by the founder. Take responsibility for operational correspondence, decisions and follow-ups that currently land on the founder's plate. Resolve issues directly within agreed limits, drive actions through to completion and bring the founder clear recommendations when escalation is needed.
Working hours are roughly 6am-2pm New York time (midday-8pm in Eastern Europe/South Africa).
Requirements
To be successful in this role, you need:
✅ Proven operational leadership: you have owned cross-department execution, held teams accountable, challenged performance and made decisions, ideally in a multi-entity, founder-led or 50+ person business. You don't need a COO title, but you do need evidence of this level of ownership.
✅ Experience in a physical-product business, such as e-commerce, consumer goods, retail, wholesale or manufacturing, with a strong understanding of inventory, supply chains, margins and working capital.
✅ Strong financial analysis skills: you can interpret P&Ls, cash-flow forecasts and receivables, assess margins, inventory efficiency, labor productivity and profitability by channel, product or customer, and turn the findings into operational decisions.
✅ A proven track record with SOPs, KPIs and process improvement
✅ Hands-on AI and automation skills: you have built workflows and integrations yourself (Zapier, Make, n8n or similar), ideally AI agents too, and can show what they saved
✅ The ability to build reliable operating systems, documentation and repeatable processes, and become productive with new platforms quickly.
✅ High proactivity and sound judgment: you spot problems and propose fixes without step-by-step instructions
✅ Remote work experience, with the organization and follow-through to deliver without check-ins
Brownie points for:
⭐ Fashion or apparel brand experience
⭐ Wholesale (for example Faire) or private-label experience
⭐ Notion experience
⭐ Experience acting as a founder's operational second-in-command, and the ambition to grow towards a COO role
You'll enjoy this role if you like understanding how a business makes money, making decisions and leading people through operational change. You measure your work through stronger profitability, better use of resources and reliable execution. You're direct, calm under pressure and comfortable challenging performance across departments. Success looks like improving financial results, clear accountability and a business that runs without the founder handling everyday operational decisions.
This role isn't the right fit if your experience is mainly calendar, inbox and travel support, or if you prefer detailed instructions and regular check-ins.
Benefits
What’s in it for you?
💰 $3,500-$4,500 USD per month*
💼 Full-time
🌍 Fully remote
📍 Eastern Europe or South Africa
🕐 6am-2pm New York time (midday-8pm Eastern Europe/South Africa)
📅 Minimum 20 days PTO including public holidays
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ:
jobrack.eu/jobseeker-faq
Location: United States (remote)
Workplace: Remote
About Us
Axelera AI https://www.axelera.ai is not your regular deep-tech company. We are creating the next-generation AI platform to support anyone who wants to help advancing humanity and improve the world around us.
In just five years, we have raised a total of $450 million and have built a world-class team of 250+ employees (including 60+ PhDs with more than 40,000 citations), both remotely from 20 different countries and with offices in Belgium, France, Switzerland, Italy, the UK, headquartered at the High Tech Campus in Eindhoven, Netherlands.
We have also launched our Metis™ AI Platform, which achieves a 3-5x increase in efficiency and performance, and have visibility into a strong business pipeline exceeding $100 million.
Our unwavering commitment to innovation has firmly established us as a global industry pioneer.
Are you up for the challenge?
Position Overview
The Director, Sales Operations – Americas is the operational backbone of Axelera AI's Americas business, owning how product reaches customers, how customers get started, how our CRM stack scales, and how we measure revenue. This leader makes sure the Americas sales team can promise what we can deliver, deliver what we promise, and forecast it accurately.
We're looking for a strategic, analytical, and execution-focused leader with deep experience in B2B hardware or semiconductor go-to-market operations. You will work hand in hand with our Global Operations and Finance teams in Europe, report to the VP of Sales, Americas, partner closely with sales and CST leaders across the Americas, and build the processes and systems that fuel predictable, sustainable growth as we scale.
This is a high-impact role for someone who thrives in fast-growing organizations, is equally comfortable in the weeds of logistics and in the architecture of a CRM, and takes pride in running the business on accurate data.
Key responsibilities:
1) Lead Americas Operations & Logistics
- Direct product availability in the Americas local warehouse, including inventory planning, replenishment requests, and allocation against the sales pipeline.
- Give the sales team timely, accurate visibility into product availability, lead times, and logistics options so commitments to customers are realistic.
- Manage the logistics needed to get product to customers: shipping, customs and trade compliance coordination, and carrier and 3PL relationships.
- Engage customers directly after sale to communicate order status and product arrival, and resolve delivery issues quickly.
- Maintain deep alignment with the Global Operations team in Europe on supply, build schedules, and fulfilment priorities.
- Partner with Global Finance, Legal, and Operations to set up the entities, tax registrations, and import/export arrangements needed to sell and ship into new countries across the Americas as the business expands.
2) Lead Americas Customer Onboarding
- Develop, document, and continuously improve the Americas customer onboarding process, from closed deal through first shipment and initial use, and contribute Americas requirements to the global onboarding process as the company scales.
- Engage directly with customers to onboard them: collect required information, set expectations, and keep them informed.
- Partner closely with Global Finance and Global Operations on credit and payment terms, invoicing, order entry, and fulfilment handoffs.
- Coordinate with sales, field applications engineering, and support so customers move smoothly from purchase to productive use.
3) Run the Americas Business Cadence and Revenue Reporting
- Lead the weekly Americas Business Meeting, setting the agenda, driving accountability, and following up on actions.
- Partner with the strategy team and across regions to build and evolve the tools, dashboards, and processes that give an accurate end-to-end view of revenue, from pipeline through order, shipment, and recognition.
- Deliver accurate, predictable revenue forecasts and pipeline metrics that leadership uses to run the business.
- Act as a change agent, improving cross-functional collaboration and accountability across Sales, Operations, Finance, and Marketing.
4) Influence Scalable Sales Processes
- Influence the design of CRM and customer onboarding processes as the company scales, partnering with regional sales leaders, the strategy team, Global Finance, and Global Operations.
- Define and enforce data standards, stage definitions, and required fields so pipeline and forecast data is trustworthy.
- Ensure sales teams use the tools correctly through onboarding, training, ongoing coaching, and regular data-quality reviews.
- Evaluate and provide feedback on new tools in areas such as automation, analytics, and quoting.
What Success Looks Like
- Sales has accurate, current product availability and delivery timelines, and customers are told when product ships and arrives.
- Every new Americas customer follows a documented onboarding process with clear handoffs to Global Finance and Operations.
- The weekly Americas Business Meeting runs on one trusted set of revenue and pipeline metrics, and forecasts are consistently reliable.
- CRM data is clean and consistently used, and a published roadmap guides tool and process investments, with Americas input reflected in global CRM and onboarding processes.
Qualifications:
- 10+ years in sales operations, revenue operations, or supply chain and fulfillment operations at a B2B technology company; semiconductor or hardware experience strongly preferred.
- Experience scaling sales operations in a growth company, ideally having seen the business grow from small to large, or having worked at both a scale-up and a large company.
- Hands-on experience managing product logistics, including inventory, international shipping, and customs and trade compliance.
- Proven experience with CRM stacks and administration (Salesforce preferred), including forecasting, pipeline management, and reporting. Exposure to a range of CRM platforms and integrated sales tools is a bonus.
- Experience building and running customer onboarding or order-to-cash processes alongside finance and operations teams.
- Strong analytical skills with the ability to turn data into clear insights and decisions for executives.
- Excellent communication skills, comfortable engaging customers directly and collaborating across time zones with teams in Europe.
- A builder's mindset: structured, hands-on, and able to drive change in a fast-growing, matrixed organization.
- Bachelor's degree in business, operations, engineering, or a related field; MBA a plus.
Location
This is a remote position based in the US.
Please note that we don't offer visa sponsorship at this time.
What we offer
This is your chance to shape and be part of a dynamic, fast-growing, international organization. We offer an attractive compensation package, including a pension plan, extensive employee insurances and the option to get company shares.
An open culture that supports creativity and continual innovation is awaiting you. Collaborative ownership and freedom with responsibility is characteristic for the way we act and work as a team.
At Axelera AI, we wholeheartedly embrace equal opportunity and hold diversity in the highest regard. Our steadfast commitment is to cultivate a warm and inclusive environment that empowers and celebrates every member of our team. We welcome applicants from all backgrounds to join us in shaping the future of AI.
Axelera AI may at times work with external parties (such as recruiters, headhunters, or executive search firms) to support both publicly posted and confidential searches. Our hiring process never involves any payment from candidates, and we will never require you to use a particular paid service to be considered for a role. If you have been approached by someone on our behalf and want to confirm it’s legitimate, please contact us directly at careers@axelera.ai.
Location: London
ROLE
Taptap Send is seeking a highly organised and motivated individual to join our Treasury Operations team and help us grow our business. In this role, you will report to the Director of Payments and touch all aspects of Taptap Send's payment operations, with an initial focus on stablecoin funding, working directly with our teams and partners across the world.
You'll own the full life cycle of payments, including creating, tracking and confirming crediting of funds, as well as troubleshooting payment issues across our growing Stablecoin operations. You'll also be involved in funding forecasts to ensure that our partners are well funded at all times.
You'll work directly with our trading team as well as collaborating with the wider team that spans the globe ( London, Abidjan, Lagos, Nairobi, Paris and New York, to name a few places), ensuring that Taptap Send is effectively supported in its growth and customer ambitions! There is plenty of room for professional progression and personal growth within our friendly and ever-growing Taptap community.
RESPONSIBILITIES
- Proactively managing treasury operations, initially for stablecoins, to ensure our accounts are funded and payments can be processed seamlessly
- Working closely with partners to ensure that funding timelines are being delivered on time
- Troubleshooting to find root causes of payment issues and working with internal and external partners to resolve
- Assisting with onboarding new banks and trading partners for stablecoin, working closely with our business development team
- Providing out-of-hours coverage when required
REQUIREMENTS
- Have at least 1 years’ experience, ideally in a payments or funding role and/or working with stablecoins
- Are passionate about our mission and eager to do what needs to be done to achieve it
- Are enthusiastic about treasury operations, solving unique problems, and optimizing processes
- Enjoy challenges, are resourceful and think outside the box to find creative ways to tackle problems
- Love working in teams and building meaningful relationships with key stakeholders
- Don’t hesitate to place a call to promptly resolve issues or persevere to get a result
- Have great organisational skills and the ability to manage multiple time-sensitive priorities in a fast-paced startup environment where no two days are the same
- Have proven analytical skills (Excel); SQL a plus
- Are proficient in English
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A LITTLE MORE ABOUT THE ROLE:
We're looking for a Director, Claims Operations to lead Gravie's end-to-end claims operations including production processing, stop loss, support and appeals, and claims payments. You'll manage day-to-day claims operations across all queues, lead a team of managers and individual contributors, drive process improvement and automation, build a high-accountability team culture, manage vendor relationships and performance, and ensure adherence to contractual and regulatory requirements.
YOU WILL:
- Claims Operations Leadership: Own the full claims processing lifecycle across first pass, adjustments, stop loss, support, appeals, and payments, with direct accountability for throughput, quality, and timeliness at every stage. Set and drive auto-adjudication performance targets and lead continuous improvement in first-pass resolution rates
- Quality & Error Resolution: Assess trends in claims processing errors, identify systemic root causes, and develop and execute plans to drive resolution and sustained quality improvement. Partner with Claims Quality and Configuration teams to implement fixes and track the reduction of recurring errors over time
- Stop Loss Claims Processing: Own the claims production side of stop loss end-to-end, including adjudication of stop loss-eligible claims, inventory management, quality oversight, and team performance. Serve as the primary claims operations partner to EDI for intake and routing, and to Configuration for system rules, enhancements, and processing issue resolution
- Team Management: Directly manage a team of Claims Managers and a small payments team, providing coaching, performance feedback, and career development. Foster a culture of ownership, psychological safety, and continuous improvement. Partner with HR and the VP of Claims to define role scope, growth paths, and consistent performance expectations across the team
- Claims Payment Execution: Ensure accurate and timely claims payment processes that meet Gravie's contractual and regulatory obligations, including state prompt payment and network partner requirements
- Automation & Process Improvement: Champion automation within claims operations; identifying high-volume manual workflows as candidates for improvement, owning operational readiness and adoption of new automated processes, and partnering with Optimization, Product, Engineering, and Configuration on implementation. Lead the transition of stable operational workarounds into scalable, steady-state processes
- Inventory Management: Maintain and continuously improve claims inventory management; tracking claims across all queues, partnering with VP of Claims and Finance to project future volume and staffing needs, owning a regular inventory review process, and escalating blockers proactively to prevent backlog accumulation
- Cross-Functional Collaboration: Serve as the primary claims operations contact for Finance, Sales, Account Management, and Clinical teams. Ensure cross-functional partners have a clear point of contact for operational claims decisions, and that system or process changes affecting claims are communicated before they create downstream impact. Partner with Optimization on reporting and analytics needs and with Configuration on change communication protocols
- Vendor & Partner Management: Manage operational relationships with payment, recoupment, and claims processing vendors, ensuring performance standards and contractual obligations are consistently met
- Compliance: Ensure claims operations, payment, and recoupment processes meet all applicable regulatory standards and contractual requirements. Implement and maintain financial controls to drive transparency and accuracy, protect against fraud, credit balance risk, and other operational risk
YOU BRING:
- Bachelor's degree or commensurate experience
- 8+ years of experience in healthcare claims operations, with direct exposure to production processing, stop loss, support and appeals, and claims payments
- 3+ years of experience leading managers and teams, with a track record of building accountability-driven cultures through periods of organizational change
- Strong working knowledge of claims adjudication logic, stop loss mechanics, coordination of benefits, subrogation, recoupment, and payment integrity fundamentals
- Experience identifying and driving automation and process improvement in manual-heavy environments; familiarity with claims platforms and EDI workflows
- Ability to establish clear decision rights and operating norms, including escalation paths, cross-team communication protocols, and inventory management practices
- Comfortable working with operational metrics, identifying trends, and building the case for process or structural changes with quantitative support
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Espoo
Workplace: Hybrid
Open Application: ICEYE Global Manufacturing Operations (GMO)
Role highlights
- Location: Across all ICEYE hubs
- Department: Global Manufacturing Operations (GMO)
- Employment type: Permanent
- Workplace model: Office / Hybrid, depending on the role and site
- Employment is subject to applicable security screening (incl. SUPO, where required)
Why this application matters
This is not a live vacancy. It is how we meet talented people before the right role exists. We open new roles in GMO all the time, and strong candidates are rarely on the market for long. Apply once, tell us what you do best and what you want next, and when a role matches your profile, we will contact you.
Applying does not guarantee contact. We review applications monthly. Please submit your CV or resume in English, as we cannot review applications in other languages.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Application Process
1. Upload your CV or resume in English and fill in a short form
2. You receive an automatic confirmation
3. We contact you when a matching role opens and move you into that role’s process
4. If there is no match yet, your profile stays in our talent pool for 12 months, as long as you gave permission
Working at ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
- Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
УдалённоheadГеография найма не уточнена
leadLondon
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headPasadena, United States; Relocation assistance may be available
УдалённоГеография найма не уточнена
ОфисAuckland
ОфисheadAuckland; We support relocation and sponsor visas
УдалённоseniorYou will lead a team of twenty: four Credentialing Managers and sixteen coordinators and associates working offshore across time zones; People Leadership: 2+ years managing and developing a team, ideally including leads or managers rather than only individual contributors
География найма не уточнена
London
ОфисseniorParis; 🏢 Depending on the teams and the requirements of the position - you'll be able to work remotely from your country of residence, as long as it is in Europe and within a maximum time difference of two hours from the CET time zone
УдалённоGeorgia; South Africa; Romania; Serbia; North Macedonia; Poland
УдалённоUnited States (remote); Excellent communication skills, comfortable engaging customers directly and collaborating across time zones with teams in Europe; We welcome applicants from all backgrounds to join us in shaping the future of AI