Location: New York City Office
COMPANY DESCRIPTION
Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.
ROLE DESCRIPTION
As a Senior IT Systems Engineer, you'll help improve and automate the internal processes that keep Tennr running. Partnering with our Head of Security and teams across the company, you'll own technical improvements to how human and non-human identities are provisioned, granted access, reviewed, and retired. You'll drive improvements from discovery through rollout and ongoing operation, making access secure, auditable, and easy to manage as Tennr grows.
RESPONSIBILITIES
- Drive the IT and identity improvement roadmap, assessing current workflows and prioritizing automation that strengthens access governance, reduces manual work, and improves the employee experience.
- Design and maintain scripts and API integrations across identity, devices, and SaaS applications, with testing, monitoring, exception handling, and recovery built in.
- Automate joiner, mover, and leaver workflows for employees and contractors, connecting People Operations systems, identity providers, and SaaS applications to ensure timely provisioning, access changes, and revocation.
- Design and maintain role-based access models, entitlement catalogs, and self-service access requests with clear application owners, approvals, expiration, and least-privilege controls.
- Build and operate access review and certification workflows with Security and application owners, identifying excessive permissions, orphaned accounts, and conflicting access, and tracking remediation through completion.
- Improve governance of non-human identities, including service accounts, integrations, and AI agents, with clear ownership, scoped permissions, credential lifecycle controls, and auditable access.
- Improve device lifecycle management through automated enrollment, software deployment, patching, and configuration checks.
- Turn recurring support issues into lasting process improvements and self-service workflows while keeping employee and office technology reliable.
- Set technical standards for IT automation, documentation, and change management, and lead adoption across People Operations, Finance, Security, and other teams.
- Partner with Security on identity controls, privileged access, automated audit evidence, and incident response involving compromised accounts, endpoints, and SaaS applications.
- Drive projects independently from conception to completion and measure results through provisioning and revocation times, access review completion, removal of stale access, and reductions in manual work.
CANDIDATE QUESTIONS
- 6+ years in IT systems engineering, systems administration, identity engineering, or a similar role, with a track record of improving identity processes and delivering reliable automation.
- Hands-on experience implementing or improving IGA capabilities, including identity lifecycle management, access requests and approvals, entitlement management, access certifications, and remediation workflows.
- Strong experience administering identity providers and integrating SaaS applications through SSO, MFA, SAML/OIDC, and SCIM, including troubleshooting provisioning and deprovisioning failures.
- Familiarity with AI systems and agents used in internal workflows and the governance of non-human identities, including service accounts, credentials, delegated access, permission boundaries, and accountable ownership.
- Strong experience managing macOS devices and mobile device management platforms, including deployment, patching, encryption, and endpoint troubleshooting.
- Strong scripting skills in Python, Bash, or PowerShell, with experience designing and operating API integrations and automation, including authentication, testing, monitoring, exception handling, and recovery.
- Solid networking fundamentals, including DNS, DHCP, Wi-Fi, VPNs, and troubleshooting office connectivity.
- A track record of independently leading improvements across multiple IT systems, with measurable reductions in manual effort, errors, or turnaround time.
- Practical understanding of role-based access, least privilege, privileged access, segregation of duties, and audit trails, with the ability to translate security requirements into usable workflows.
- Ability to evaluate technical tradeoffs, set direction, and lead projects from discovery through adoption with minimal guidance, communicating clearly across technical and business teams.
- Experience supporting a healthcare or regulated environment, or contributing evidence to SOC 2 or HIPAA programs, is a plus.
WHY TENNR?
- Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact.
- Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure
- Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system.
- Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week
- Free lunch! Plus a pantry full of snacks.
BENEFITS
- Beautiful new office at 345 Hudson Street
- Unlimited PTO
- 100% paid employee health benefit options
- Employer funded 401(k) match
- Competitive parental leave
Location: 4675 MacArthur Court, Suite 750, Newport Beach, CA 92660
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.
Headquartered in New York City and founded in 2007, our company has over 4,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
LOCATION:
The role is located out of our Newport Beach, CA office with an in-office presence 5 days a week
SUMMARY:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The tasks and the reporting structure will evolve. This position must be flexible and adapt to an ever-changing environment.
The Office Administrator supports the day-to-day operations, productivity, and employee experience of the Newport Beach office by serving as the primary resource for office administration, facilities coordination, workplace technology support, onboarding, event planning, vendor management, and front desk operations. This role is responsible for maintaining a professional, welcoming, and efficient office environment for employees, clients, carriers, vendors, and visitors.
The ideal candidate is highly organized, service-oriented, and proactive, with strong communication, problem-solving, and multitasking skills. This position requires the ability to manage multiple priorities, provide exceptional internal and external customer service, and support the evolving needs of a fast-paced business environment. This position requires onsite attendance Monday through Friday.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Answer phones, route calls, and professionally greet visitors, clients, vendors, and
Serve as a primary office resource by providing information and support to employees and
Create and maintain a professional, organized, and welcoming office environment through daily office readiness activities and opening and closing inspections.
Ensure conference rooms, Zoom rooms, common areas, and kitchen facilities are operational, stocked, and meeting ready.
Manage conference room calendars, workspace reservations, and seating assignments through
Coordinate internal meetings, client meetings, Lunch & Learns, carrier presentations, and employee events, including catering and room setup.
Process incoming mail, including scanning and distributing documents electronically to the appropriate recipients.
Coordinate outgoing package deliveries (FedEx, UPS, etc.), including large-scale mailings and presentation shipments.
Order and maintain office supplies, printer inventory, beverages, snacks, and kitchen
Coordinate onboarding and offboarding activities, including workstation setup, equipment, office access, parking credentials, welcome materials, and employee orientation support.
Act as a liaison with Human Resources, Information Technology, Finance, Accounting, Building Management, and external vendors.
Provide first-level troubleshooting for Zoom rooms, conference room technology, monitors, printers, and general office technology including tracking IT equipment orders and local inventory
Coordinate facilities maintenance requests, office repairs, security access, HVAC requests, parking services, shredding services, and vendor relationships.
Submit corporate card expense reports, vendor invoices, and support financial and commission-related document processing.
Manage P&C Carrier Access, including level one help desk support (password resets, )
Support presentation preparation, printing, binding, mailing campaigns, and special administrative
Submit vendor invoices to Accounts Payable for processing and maintain related records.
Adopt and leverage AI tools to improve operational efficiency, productivity, and enhance business operations.
KEY COMPETENCIES:
Excellent troubleshooting, decision making, project management, and problem-solving skills
Exceptional customer service skills with the ability to interact professionally with employees, executives, clients, carriers, vendors, and visitors.
Strong attention to detail and time management abilities
Strong ability to multi-task and assign priority
Ability to work effectively and efficiently both with and without direct supervision
Strong interpersonal communication skills, both written and verbal
Advanced knowledge of navigating the Internet as well as various Microsoft Office programs, including Excel, Access, Outlook, Word, Smartsheet, and PowerPoint
Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Must have a high level of interpersonal skills to handle sensitive and confidential situations
Must demonstrate a high level of poise, tact, and diplomacy
Must be able to work in a collaborative, team-focused environment across multiple segments
EDUCATION and EXPERIENCE:
Associate degree or equivalent educational training or business experience
2 years of experience providing administrative support in a corporate environment
TRAVEL:
No travel required
PHYSICAL DEMANDS:
The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is regularly required to move around, sit, use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision and the ability to adjust focus. Ability to lift 35 pounds.
WORK
ENVIRONMENT
and
ENVIRONMENTAL
CONDITIONS:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The noise level in the work environment is usually moderate. There is no or minimal exposure to physical risk.
OTHER DUTIES:
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
The national average salary for this role is $60,000 to $65,000 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.
WHY EPIC:
EPIC has over 60 offices and 4,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-LL1
Location: United States
Workplace: hybrid
ABOUT INTERMEDIA
Intermedia is a leading provider of Intelligent Cloud Communications, bringing together voice, video, collaboration, contact center, AI-enabled capabilities, and security into a seamless, enterprise-grade platform. Our technology helps organizations connect smarter, work better, and stay secure—leveraging intelligence and automation to improve how businesses communicate.
At Intermedia, your voice matters. We move fast, hold ourselves accountable, and genuinely have each other’s backs. Many of our people have built long, meaningful careers here—10, 15, even 20+ years—because they’re challenged, trusted, and empowered to make an impact.
If you thrive in a high-growth, technology-driven environment and love building world-class teams, we’d love to meet you. Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you.
Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s backs!
Are you ready to make your mark?
What you'll do
Reporting directly to the Chief Financial Officer based out of our corporate Headquarters in the Peninsula (San Francisco Bay Area), CA, the VP, Corporate Controller is responsible for leading Intermedia’s global accounting organization and ensuring the integrity of the company’s financial reporting and operations.
This executive will be an integral member of the CFO’s Leadership team. You will oversee accounting, GAAP financial reporting, audit, revenue accounting and operations, internal controls, and direct/indirect tax functions. As a key member of the CFO’s leadership team, this individual will provide strategic guidance and insights that support growth, operational excellence, and enterprise-wide value-creation initiatives.
What you’ll do:
Lead all global accounting operations, ensuring accurate, timely, and GAAP-compliant financial reporting. Drive a disciplined monthly, quarterly, and annual close process while maintaining a strong internal control environment. Work in partnership with the VP, Finance Transformation and VP, Strategic Finance to drive to a “zero day close”
Oversee external audits, regulatory compliance, and direct/indirect tax function
Maintain all necessary accounting policies, systems of record, and related controls. Ensure that records are maintained in accordance with generally accepted accounting principles (GAAP)
Support acquisition due diligence, integrations, and other strategic corporate initiatives
Demonstrate technical accounting expertise by proactively navigating new accounting standards and implementation to enhance the usability of the Company’s GAAP financial statements
Prepare annual financial projections (under GAAP) for P&L, Balance Sheet, and Cash Flow Statement, in partnership with Intermedia’s VP, Strategic Finance and FP&A team
Be accountable for the development and maintenance of process documentation that will provide a foundation for AI-enabled efficiency gains across the CFO organization
Partner with the CFO and Executive Leadership Team on financial strategy, business performance, and enterprise decision-wide value creation initiatives
Develop and mentor a high-performing global accounting team (including FTEs, and specialist 3rd-party providers where applicable) while fostering a culture of accountability and continuous improvement
What you'll bring
You are a thoughtful accounting and finance leader who balances technical excellence with gravitas in how you communicate with your stakeholders. You enjoy building organizations, developing people, and improving how work gets done. You bring executive presence, strong judgment, and a continuous improvement mindset, with a passion for leveraging technology to create scalable, efficient finance operations.
Proven managerial/supervisory experience, with ability to lead, guide, and mentor a team of direct reports and external 3rd-party specialist advisors
Exceptional analytical, critical thinking, and problem solving skills
Excellent written and verbal communication skills, with demonstrated ability to produce executive-ready written deliverables
Excellent organizational skills
Demonstrated experience supporting businesses through periods of rapid international expansion
Intellectual curiosity, especially with respect to the application of AI, machine learning, and automation to financial, accounting, and operational processes
Team player mindset; willing to pitch in as needed in support of colleagues and the broader team’s objectives and success
BACKGROUND & EXPERIENCE
BS/Accounting or Finance degree from a four-year accredited university
CPA (inactive is fine)
15+ years progressive accounting management experience with some Big-Four experience
Industry experience - Software, SaaS, Unified Communications and/or Telecom
Strong expertise in U.S. GAAP, financial reporting, internal controls, and audit leadership
Solid working knowledge of SOX compliance requirements
Strong experience in accounting for consolidations and other business combinations
Experience with international and multi-currency accounting
Experience managing debt / a leveraged capital structure
Experience partnering with executive leadership to support business growth and operational excellence
Proven success building and developing high-performing teams
Bonus points
MBA or other relevant Master’s Degree
Certified Management Accountant (CMA) credential
A belt (of some color) in Lean Six Sigma
Project Management Professional (PMP) certification
Expertise in U.S. and international telecommunications, sales, and use tax matters
You are able to give a compelling example of how you’ve architected a Chart of Accounts to create competitive and strategic advantage for your company
Diversity, Inclusion, and Equal Opportunity
We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Location: Evanston, Illinois
Child Care Center Director (Head of School)
Guidepost Montessori · Evanston, IL · Full-time, on-site · $90,000–$100,000 + bonus
Picture a classroom of children pouring their own water, setting their own tables, and choosing their own work, calmly and on purpose. That’s an ordinary morning at a Guidepost school. We’re looking for a leader to make it happen every day at our Evanston campus, and to grow with us as we bring it to more families.
As Center Director, you’ll run the whole school: enrollment, staffing, families, licensing, and the quality of every classroom. You’ll report to our [Regional Director] and work alongside directors across our network. You won’t be figuring it out alone.
If you’ve run a child care center or preschool and want to lead one where the program comes first, we’d like to talk. You don’t need Montessori experience to start. We’ll train you.
Why Guidepost
We believe young children can do far more than most programs assume. Montessori classrooms give them real work, real independence, and real responsibility, and the results are visible every day. Guidepost is a network of 60+ schools working to make that kind of early education available to many more families.
For you, that means two things a stand-alone center can’t offer:
Support.
Training, program, and operations teams who help you solve problems, and a network of school leaders who share what works.
Somewhere to go next.
Our directors grow into regional and network leadership roles. Here, the next step is part of the plan.
What you’ll own
Enrollment and retention.
Fill the school and keep families with us. You’ll lead tours and admissions with your Assistant Director and turn families into fans who refer their friends.
Your team.
Hire, coach, and keep great teachers. Keep classrooms fully staffed and in ratio, and manage schedules and labor cost. Over time, build up your Assistant Director and lead teachers so they can grow too.
Program quality.
Make sure every classroom meets our Montessori quality standard, with hands-on support from our training and programs team.
Licensing and safety.
Keep the center in compliance with Illinois DCFS licensing standards, lead inspections, and keep records current.
Culture and community.
Build a team people want to stay on and a parent community families recommend.
Where this role can lead
Running one strong school is the foundation, and it’s also the way into multi-site leadership. Once you’ve got Evanston running well, you can get hands-on experience across more than one campus:
Work on regional projects
with your Regional Director, such as enrollment campaigns, hiring pushes, and new process rollouts.
Support nearby campuses
during leadership transitions, openings, or busy enrollment seasons.
Mentor new directors
as they join the network and learn the Guidepost model.
Learn how a region runs
, including multi-school budgets, staffing, and performance, from leaders who do it every day.
Directors who build that track record are first in line for Area Director, Regional Director, and network leadership roles as we grow.
What you bring
Meets Illinois DCFS child care center director qualifications (
89 Ill. Admin. Code 407.130
)
2–3+ years leading a licensed child care center, preschool, or early childhood program as a director, assistant director, or program director
A track record of growing enrollment and keeping staff
Clear, warm communication with families and staff
Good judgment when you have to decide quickly with incomplete information
Ambition to grow beyond a single site, and the follow-through to earn it
Real openness to Montessori: curious, willing to learn, and excited about children’s independence
Nice to have
Montessori credential (AMI, AMS, or MACTE-accredited) or Montessori classroom experience
Early childhood classroom teaching experience
Experience with a multi-site child care operator
What we offer
$90,000–$100,000 base plus a performance bonus
75% tuition discount for up to two children at any Guidepost school (ages 3 months to 6 years)
Health, dental, and vision insurance
Paid time off and paid holidays
Montessori training and ongoing professional development, fully supported
A network of fellow school leaders who share what works
A real path into regional and network leadership, with multi-site exposure along the way
Ready to lead a school you’d be proud to send your own kids to? Apply today. We’d love to hear what you’ve built and where you want to go next.
Guidepost Global Education and Guidepost Montessori are committed to a policy of Equal Employment Opportunity (EEO). We will not discriminate on the basis of age, sex, race, color, creed, religion, ethnicity, sexual orientation, gender identity, gender expression, national origin, alienage or citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under applicable federal, state or local laws, regulations or ordinances. Our leadership is dedicated to ensuring the fulfillment of this policy. When requested, we are committed to reasonably accommodate employees and applicants with disabilities or special needs that may require an accommodation.
Location: Remote
Workplace: remote
Job Summary:
The Clinical Training Support Specialist plays a vital supportive role in designing and managing high-quality onboarding and clinical training across the entire Included Health Clinical Practice/Clinical Org practice—spanning Virtual Care, Population Health, and emerging service lines. Your primary focus will be on instructional design, transforming complex clinical policies and workflows into engaging digital learning content (eLearning modules, video simulations, and interactive scenarios). As a core pillar of the training team, you will manage our Learning Management System (LMS), collect and analyze training data, and act as a dedicated learner assistant to ensure seamless educational rollouts.
While your primary focus is content creation and support, you will also assist in cross-covering live training sessions for various onboarding cohorts. You will be an AI-forward builder who uses AI tools and other technologies to accelerate content development, reduce manual work, and embed just-in-time support into the clinician experience. This role is ideal for an instructional design professional who excels at behind-the-scenes content creation and LMS administration, yet remains flexible enough to step into the room to support live learners and educators when needed.
Responsibilities:
1. Content Creation, Execution & Maintenance
Prepare, use, and update existing training materials (slides, facilitator guides, job aids, scenarios, and exercises) created and/or approved by the Senior Clinical Training Specialists, Manager, and CKE team.
Surface content gaps or inconsistencies you see during training (e.g., slide doesn’t match CRC, workflow screenshot is outdated) so they can be prioritized for formal updates.
Use LMS and training tools at a proficient user level (launching sessions, tracking completions, pulling basic reports).
Design instruction based on clinical workflows in collaboration with CKE team and stakeholders.
2. Cross-Service Line Clinical Facilitation
Deliver live virtual training (group sessions, small-group breakouts, and 1:1 coaching) for clinical new hires and tenured clinicians across Virtual Care and Population Health service lines.
Facilitate a mix of foundational, workflow, and application-based sessions (e.g., documentation practice, care plan workflows, triage scenarios, navigation workflows) using adult learning best practices.
Support or co-lead clinical simulations, mock calls, and role plays, observing performance, giving clear, behavior-based feedback, and escalating clinical safety concerns appropriately.
Flex into different service lines as hiring volume, redesign work, or audit findings shift the training portfolio — maintaining sufficient cross-training to be safe and effective wherever you are deployed.
3. Cohort Support & Learner Coaching
Partner with the Senior Clinical Training Specialists to execute the day-to-day plan for new hire cohorts (agenda, timing, logistics, handoff points).
Monitor learner engagement, participation, and performance during sessions; identify individuals who need additional support and provide targeted coaching or remediation as directed by the Senior(s) and Manager.
Use rubrics, checklists, and competency tools to document learner progress and escalate concerns regarding readiness for independent work.
Contribute to a psychologically safe learning environment where clinicians can practice, make mistakes, and receive direct but supportive feedback.
4. Data, Feedback, and Continuous Improvement
Capture and share learner feedback, questions, and pain points from the classroom in a structured way to inform curriculum improvements and service-line decisions.
Create and monitor formal metrics for learning and successful application of skills.
Use available data (e.g., knowledge checks, simulation scores, survey results) to describe trends you’re seeing in learner performance and experience, and to validate where additional coaching or clarification is needed.
Participate in course audits, pilots, and retrospectives, giving concrete recommendations on pacing, activities, and scaffolding from the trainer perspective.
Champion a “Spirit of Inquiry” by modeling curiosity, evidence-based practice, and openness to feedback in your own facilitation.
5. Surge Support & Operational Flex
During surge periods or large cohorts, act as co-facilitator/producer, managing breakout rooms, chat questions, tech issues, and basic operational workflows so Senior Trainers can focus on high-complexity clinical teaching and stakeholder interactions.
Lead or co-lead baseline operational sessions (e.g., navigation of training environments, structured documentation practice, non-clinical workflows) when appropriate to free up Senior bandwidth.
Adhere to and reinforce capacity rules and surge protocols defined by the Manager and Senior Trainers (e.g., ratio rules, blackout dates, backup facilitator coverage).
Required Qualifications:
Experience:
2+ years of experience in formal clinical/healthcare training, precepting, clinical education, or adult learning.
Specifically, instructional design, LMS management, data collection, learner assistance, etc.
Facilitation & communication:
Strong virtual facilitation skills (Zoom/Google Meet or similar).
Demonstrated ability to explain complex clinical workflows in clear, practical language and to give direct, respectful feedback to peers or learners.
Collaboration & adaptability:
Comfortable flexing between service lines, cohorts, and workstreams as priorities change.
Proven ability to build trust with clinicians, people leaders, and cross-functional partners.
Preferred Qualifications:
Clinical credentials: RN/BSN or other equivalent clinical degree with an active, unrestricted license (or able to reactivate an expired license, if applicable).
Experience in one or more of Included Health’s core clinical environments (e.g., Urgent Care, Behavioral Health, Virtual Primary Care, Care Management, Triage, Navigation).
Familiarity with Athena or similar EHR.
Exposure to instructional design principles (e.g., ADDIE, flipped classroom, scaffolding).
Experience working in a fast-paced, high-change or virtual-first environment, comfortable iterating based on feedback and data.
The salary range for this full time position is $67,850.00 - $94,000.00 + equity + benefits. This posted range reflects the portion of our internal pay band that is currently funded for new hires in this role across our standard labor markets (Zones A–C).
For context, these markets include Zone A (e.g., Phoenix AZ, San Antonio TX, Columbus OH, Charlotte NC), Zone B (e.g., Chicago IL, Denver CO, San Diego CA, Houston TX), and Zone C (e.g., Los Angeles CA, Seattle WA, Washington, D.C., Boston MA). At this time, we are not budgeting for hires in higher-cost Zone D markets (e.g., San Francisco Bay Area CA, New York City NY, San Jose CA) for this role. Within this range, individual pay is determined by work location, skills, experience, and internal equity. We use structured pay bands and geographic zones based on cost of labor to keep pay fair and consistent.
Benefits & Perks:
In addition to receiving a great compensation package, the compensation package may include, depending on the role, the following and more:
-Remote-first culture
-401(k) savings plan through Fidelity
-Comprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)
-Paid Time Off ("PTO") and Discretionary Time Off ("DTO")
-12 weeks of 100% Paid Parental leave
-Family Building & Compassionate Leave: Fertility coverage, $25,000 for surrogacy/adoption, and paid leave for failed treatments, adoption or pregnancies.
-Work-From-Home reimbursement to support team collaboration home office work
Your recruiter will share more about the salary range and benefits package for your role during the hiring process.
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at includedhealth.com.
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Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants with arrest or conviction records in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, and California law.
Location: Philippines
New opportunities in Philippines!
🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects.
We invite a Junior IT Specialist to join our team and provide hands-on IT support for a US-based executive’s technical environment. In this role, you’ll troubleshoot Windows systems remotely using PowerShell and command-line tools, follow written procedures, document your work, and report results clearly. You’ll also use Claude and other tools to support your technical work and contribute to the executive’s ongoing projects.
🟩
What's in it for you:
Work on real-world technical challenges across the executive’s projects, building hands-on experience in Windows administration, PowerShell, and cloud technologies
Build practical AI skills by using Claude in your day-to-day work
✅ Is that you?
1+ year of professional, hands-on experience in IT support, help desk, IT operations, or a similar technical role
Working knowledge of Windows and PowerShell, including running commands, interpreting output, and reporting results accurately
Ability to read and review basic Python or PowerShell scripts
Upper-Intermediate English level, with the ability to provide clear updates on completed work, results, and outstanding issues
Ability to follow written procedures, document work accurately, and clearly report any issues or blockers
Knowledge of basic security practices, including least-privilege access, safe handling of credentials, and backing up before making changes
Attention to detail, a focus on accuracy, and the judgment to ask for help when needed
Ability to learn new tools and systems quickly, including the AWS console and macOS settings
Desirable:
Experience with AWS, Azure, or Google Cloud consoles
Basic networking knowledge, including IP addresses, DNS, and VPNs
Basic scripting skills in PowerShell, Python, or JavaScript
Experience with Jira or a similar ticketing tool
Familiarity with macOS, including System Settings, privacy permissions, and Terminal
Basic knowledge of Linux (Ubuntu)
Experience supporting executives or VIP users
Familiarity with backup tools such as MSP360 or CloudBerry
🧩
Key responsibilities and your contribution
In this role, you’ll support the executive’s technical environment and develop your skills across a range of systems and tools.
Provide Windows support and routine administration using PowerShell, command-line tools, and Remote Desktop
Follow documented procedures, verify results, and report progress, blockers, and outcomes clearly
Document each task, including actions taken, results, and supporting evidence
Use AI assistants to investigate issues, write and review scripts, and draft responses, verifying their output before use
Follow security procedures, use only the access required, protect credentials, back up before making changes, and check with Security before changing security settings
Track technical issues through to resolution, including during weekend shifts, working within documented procedures and escalating when guidance or approval is needed
Contribute to practical tools and automation for the executive’s projects, learning to use Claude and other tools as needed
Our next steps:
✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract
Interested? Find out more:
📋
How to Join Us
💻 LinkedIn Page
📈 Our website
💻 IG Page
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. I agree to have my Personal Data being stored and processed by Dev.Pro.
Location: USA
Workplace: Remote
Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes.
Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively.
We are looking for a Solution Architect to own the technical design and outcome of an AWS-native retrieval platform engagement — architecture, security design, API contract, cost model, and technical risk. You’ll produce a design a client’s IT and Security teams approve, defend it through kickoff and delivery, and serve as the escalation point for engineers through hypercare.
This is a principal-level role. You make decisions the engineers execute without relitigating them, and you defend those decisions to client IT, Security, and the Agent Assist provider.
WHAT YOU’LL DO
- Produce the target architecture for Amazon Bedrock Knowledge Bases with OpenSearch Serverless as the vector store, S3 as the landing zone, and the retrieval API on API Gateway and Lambda — and get it approved by client IT and Security by end of week 2.
- Define the security design: IAM roles and least privilege for every pipeline and API component, encryption at rest and in transit, VPC and endpoint posture, secrets handling for external credentials, and an entitlement-aware permission model for retrieval.
- Own the retrieval API contract and Integration Blueprint the Agent Assist provider builds against — request and response schema, versioning policy, authentication, rate limits, error semantics, and citation payload.
- Decide and document the chunking, embedding model, hybrid search, and metadata filtering strategy including the cost model for OpenSearch Serverless minimum capacity, embedding on ingest, and re-embedding on model change.
- Run the end-of-Phase-1 re-baselining checkpoint from the technical side — validate inventoried content volumes against the design and flag any change control triggers.
- Cross-review the Knowledge Management Lead’s taxonomy and metadata model to ensure what stewards tag is what the index can filter on.
- Author the operations design — CloudWatch metrics and alarms for connector sync health, ingestion failures, API latency, error rate, OpenSearch capacity, and retrieval quality regressions; review every runbook before handover.
- Lead the transition readiness review in weeks 9–10 and sign the readiness checklist jointly with the client.
REQUIRED SKILLS & EXPERIENCE
- 10+ years in software or cloud engineering, including 5+ years designing production systems on AWS and at least two complete generative AI or search retrieval deliveries on Amazon Bedrock or Amazon OpenSearch.
- Hands-on with Bedrock Knowledge Bases data sources and sync, OpenSearch Serverless vector collections, API Gateway, Lambda, IAM policy authoring, KMS, and CloudWatch.
- Experience designing permission-aware retrieval over Microsoft 365 content — SharePoint and Teams via Microsoft Graph with Entra app registration — or an equivalent enterprise content platform.
- A track record of writing architecture and API documents that a client’s security team approved on first or second review.
- Experience as the named technical lead on a fixed-fee or fixed-scope engagement of 8–16 weeks.
- Able to present to CIO or VP-level audiences and to interview with the client before kickoff.
PREFERRED QUALIFICATIONS
- AWS Certified Solutions Architect Professional and AWS Certified Generative AI Developer Professional.
- Prior work with Oracle B2C Service (RightNow) knowledge APIs or Sitecore content APIs.
- Experience with contact center Agent Assist integrations from any major provider.
- Familiarity with SOC 2 or ISO 27001 control language.
When you join Solvd, you'll…
- Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation.
- Be part of a global team with equal opportunities for collaboration across continents and cultures.
- Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards.
Ready to make an impact?
If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together.
Solvd is an equal opportunity employer.
Location: Minsk; Tbilisi
Workplace: hybrid
National Retail Solutions (NRS), a wholly owned subsidiary of IDT Corporation, helps independent retailers compete with large chains and online merchants. Our point-of-sale systems, store management tools, consumer ordering apps, web storefronts, and loyalty programs serve nearly 40,000 stores across the United States.
We are fundamentally modernizing our AWS platform: infrastructure as code throughout, elastic capacity, strong security controls, comprehensive observability, and automated, controlled delivery. Join our talented team of DevOps engineers to shape the architecture, establish engineering standards, and drive incremental migrations while keeping production fully reliable.
An AI-first mindset and strong software engineering ability are essential. You are comfortable diving into unfamiliar repositories and following problems across application code, infrastructure, and production behavior.
We are looking for a high-performing engineer who sets a high bar, takes initiative, and sees difficult problems through. You uncover weaknesses, deliver measurable improvements, and take pride in building systems others can depend on. You hold yourself accountable for how your work performs in production.
What You Will Do
Build infrastructure as code. Manage infrastructure, networking, access controls, and supporting services through reusable, reviewed code. Enforce policies, detect configuration drift, and replace ad hoc changes with repeatable workflows and controlled emergency access.
Make compute elastic and efficient. Automate scaling and dynamic rightsizing, improve cost visibility, and partner with developers to remove constraints on scaling. Own the lifecycle of golden AWS images (AMIs), including building, scanning, patching, validation, and rollout.
Build and operate Docker workloads. Partner with developers to containerize suitable services. Standardize Dockerfiles, automate image builds and scanning, manage image lifecycles, and troubleshoot containers in production.
Implement security with SecOps. Translate policy into least-privilege IAM, tightly scoped security groups, network segmentation, account isolation, secure credentials and secrets, encryption, and access auditing.
Embed security into delivery. Own scanning platforms and pipeline integrations for code, dependencies, secrets, infrastructure, and images. Catch issues before merge wherever practical and enforce deployment gates. Coordinate vulnerability remediation, deadlines, and documented exceptions with SecOps and developers, owning infrastructure fixes.
Automate and control releases. Build CI/CD pipelines with appropriate approvals, policy checks, protected environments, traceable releases, and dependable rollback. Establish release standards with development teams and adopt progressive deployment approaches where useful.
Provide dependable environments. Automate provisioning and teardown of ephemeral environments and maintain staging, pre-production, and load-testing infrastructure. Support developer-owned load and performance tests through capacity analysis, infrastructure measurements, and tuning.
Make systems observable. Establish metrics, structured and centralized logs, traces, and dashboards. Build actionable alerts for failures, emerging trends, anomalies, and capacity risks across infrastructure and customer-facing transactions.
Apply AI to engineering and operations. Use assistants and agents with repositories, cloud APIs, and operational data to investigate issues, analyze trends, recommend improvements, and implement solutions. Review outputs critically and validate changes before rollout.
Improve reliability and recovery. Help define reliability targets, test restoration and recovery procedures, share on-call responsibility, and lead infrastructure-related investigations with developers and support teams. Turn incident findings into lasting improvements.
Build tooling and support platform adoption. Develop tested internal tools, services, APIs, and self-service capabilities. Maintain useful documentation, runbooks, and clear service ownership. Help teams migrate to the new platform and retire legacy infrastructure.
Location and Working Hours
This role is open to candidates based in Belarus or Georgia, with at least four hours of overlap with the business day in New York (US Eastern Time).
The role includes participation in a shared
on-call rotation
.
What You Bring
Experience: 5 or more years in DevOps, platform engineering, site reliability engineering, or software engineering, with meaningful ownership of production systems.
Software engineering: Demonstrated ability to design, write, review, test, and maintain code, with strong skills in a language such as Python, JavaScript, or Go, plus shell scripting. Previous experience in a software development role is a strong advantage.
AI-first approach: Demonstrated use of AI assistants and agents to deliver engineering and operational improvements. You can delegate substantial work to AI agents, critically evaluate their output, and independently validate results.
AWS: Strong production AWS experience across compute, Auto Scaling, load balancing, networking, IAM, and managed databases.
IaC: Strong infrastructure-as-code experience with tools such as Terraform, CloudFormation, or Pulumi, including bringing existing infrastructure under consistent, version-controlled management.
Docker: Strong hands-on experience with Dockerfiles, multi-stage builds, image optimization, container networking, configuration and secrets handling, and runtime troubleshooting.
Golden images: Experience building and maintaining golden AWS images (AMIs), including automated configuration, patching, validation, and rollout.
CI/CD: Experience designing and maintaining pipelines with automated builds, security checks, deployment approvals, and reliable rollback.
Systems and troubleshooting: Strong Linux and networking fundamentals, with experience diagnosing production problems using metrics, logs, and traces.
Security: Hands-on experience implementing cloud access controls, integrating security scanning into development workflows, and remediating infrastructure vulnerabilities in partnership with security teams.
Databases and Data Stores: Experience supporting relational, document, and in-memory data stores—such as Amazon RDS, MongoDB, Redis, or similar technologies—with a focus on performance, reliability, and recovery.
Engineering judgment: Sound judgment about scaling, failure handling, security, performance, and cost.
Collaboration: Strong collaboration skills across software engineering, SecOps, QA, and support teams. You build productive working relationships, communicate tradeoffs clearly, and work through problems together. You make it easier for others to build, release, and operate software safely, and take shared responsibility for resolving issues across team boundaries.
Incident response: Experience handling production incidents, communicating clearly under pressure, and following through on corrective work.
Communication Skills: Strong written and spoken English. You explain complex technical issues clearly and coordinate effectively across teams in everyday work and during incidents.
We value depth of understanding over familiarity with every named tool. Software engineering ability, effective use of AI, and ownership of production outcomes are core requirements
Nice to Have:
Experience modernizing established platforms through incremental migrations
Container orchestration with ECS or Kubernetes
Analytics databases such as ClickHouse or streaming services such as Amazon Kinesis
High-volume, transaction-heavy systems
Developer self-service platforms or progressive delivery
Our benefits:
Remote b2b (Georgia) or hybrid / remote (Belarus) work opportunity!
Stable job with long-term growth perspective.
Competitive salary with annual performance review.
Really good hardware.
An exciting and challenging job with talented people around.
Continuous learning and career growth opportunities.
Compensation for professional training, seminars, and conferences.
Referral program – get rewarded for helping us grow the team with talented people.
Company-supported English classes to enhance your professional growth.
More perks for the Minsk office employees.
A few words about us:
IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.
We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions.
Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.
Location: Remote - Canada
Narvar
is Growing!
We're looking for a leader to own the machine learning systems behind post-purchase commerce — identity, fraud, and the intelligence layer that agentic AI runs on.
Hundreds of millions of consumers interact with Narvar every year, across 20B+ orders and 1,300+ retail brands. That data powers three systems:
Graphite
, our identity resolution engine that ties fragmented consumer data into a single verified identity across retailers;
IRIS
, our fraud and returns-abuse detection engine built on top of it.
You'll own the ML organization behind all of it — the models, the platform they run on, and the people who build them. This is a role for someone who wants a system with real consequences: fraud decisions that move retailer margin, identity resolution that agents make automated decisions on, and an adversary on the other side who adapts every quarter.
For this role, you should be located in Canada and able to work within EST/EDT OR PST hours. We are fully remote.
Day-to-day
Own the ML charter across identity resolution, fraud and abuse detection, risk scoring, and consumer intelligence — strategy, roadmap, and delivery
Build and grow a high-performing, globally distributed team of ML engineers; hire, coach, and develop senior ICs and managers
Set the technical bar for how models get built, evaluated, deployed, and monitored — and hold the org to it
Push identity resolution coverage, precision, and profile classification accuracy against a measured, frozen-holdout baseline — not against vibes
Own IRIS model performance end-to-end: detection rate, false-positive rate, label quality, and the feedback loops that keep both honest as fraud patterns shift
Build the ML platform layer — feature stores, training pipelines, model registry, online serving, drift and performance monitoring — so model velocity isn't bottlenecked on infrastructure
Partner with the AI engineering team so identity and risk signals are first-class inputs to NAVI's agent decisions
Work directly with Product, Engineering, Security, and Customer Success to translate messy retailer problems into ML problems worth solving — and to say no to the ones that aren't
Own build-vs-buy and data-partner decisions (third-party identity data, enrichment providers), including the economics
Communicate model performance, risk, and tradeoffs credibly to executives, retailers, and the board
What We're Looking For
We care more about
judgment and ownership
than credentials.
You're likely a strong fit if you:
Have 12+ years in engineering with 5+ years managing ML or data teams, including managing managers or senior ICs
Are an engineer at heart — you can still read a training pipeline, review a feature spec, and tell when an eval is measuring the wrong thing
Have shipped ML systems that make consequential automated decisions in production, and have owned them after launch — drift, retraining, incidents, and all
Have deep experience with at least one of:
entity resolution / identity graphs
,
fraud and abuse detection
,
risk scoring
, or
anomaly detection at scale
Understand what makes ML different from software: labels are noisy and delayed, systems fail silently, offline metrics lie, and last quarter's model is fighting last quarter's adversary
Have opinions about evaluation — precision/recall tradeoffs on heavily imbalanced data, holdout hygiene, feedback loops where the model's own decisions contaminate future labels
Have built or scaled ML infrastructure: feature pipelines, training orchestration, online model serving with real latency budgets, monitoring and alerting
Are fluent in Python and comfortable in a modern data stack (Spark, Airflow or equivalent, streaming, cloud data warehouses — we run on GCP)
Have hired well, retained well, and can point to engineers whose careers got better on your watch
Excel in a fast-paced environment with a flat structure — you set direction by earning trust, not by mandate
Have a BS/MS in computer science, statistics, or an equivalent background
Bonus points
These aren't hard requirements, but strong indicators:
You've worked on identity resolution or graph systems against third-party consumer data (credit bureau, telecom, or similar), including the matching logic and confidence scoring underneath
You've operated adversarial ML systems where attackers actively adapt to your detection
You've built real-time inference paths where identity or risk has to be resolved inside a request budget
You've worked in retail, payments, fintech, insurance, or marketplace trust & safety
You've partnered closely with LLM/agent teams and understand how structured ML signals ground agentic decisions
You've navigated privacy, consent, and data-governance constraints on consumer identity data
You've done 0→1 — stood up a function, a platform, or a data partnership from nothing
You use modern tooling (including AI-assisted development workflows) to increase leverage, not outsource thinking
Why ML at Narvar?
Because the data is genuinely rare and the problems are genuinely hard.
The dataset is a moat.
Cross-retailer visibility across 20B+ orders means we can see coordinated fraud patterns no single retailer can — a returns abuser hitting five brands looks like a good customer at each one.
The problem is adversarial and unsolved.
Returns fraud and policy abuse are growing faster than retail itself, and the counterparty adapts. There is no off-the-shelf answer.
The stakes are measurable.
Fraud loss, false-positive cost, identity coverage, resolution rate. Not vanity metrics.
It feeds something bigger.
As AI shopping agents enter commerce, every agent will need a trust layer for returns, claims, and delivery promises. Identity and risk are that layer — and you'd own it.
The work is greenfield enough to matter.
Real-time resolution, cold-start modeling, historical backfill, new data partnerships — these are decisions still being made, not legacy you inherit.
Why Narvar (from an engineer's perspective)?
Real scale, real customers, real consequences
Startup-level ownership with platform-level impact
Teams that value thinking, judgment, and responsibility
Low ego, high trust, and room to do your best work
We're on a mission to simplify the everyday lives of consumers. Post-purchase is a critical phase of the customer journey. That's why we created Narvar - a platform focused on driving customer loyalty through seamless post-purchase experiences that allow retailers to retain, engage, and delight customers. If you've ever bought something online, there's a good chance you've used our platform!
From the hottest new direct-to-consumer companies to retail’s most renowned brands, Narvar works with GameStop, Neiman Marcus, Sonos, Nike, and 1300+ other brands. With hubs in San Francisco, Atlanta, London, and Bangalore, we've served over 125 million consumers worldwide across 10+ billion interactions, 38 countries, and 55 languages.
Pioneering the post-purchase movement means navigating into the unknown. Our team thrives on this sense of adventure while nurturing a mindset of innovation. We're a home for big hearts and we leave our egos at the door. We work hard but we always make time to celebrate professional wins, baby showers, birthday parties, and everything in between.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
Below is the estimated annual salary for this position and does not include the other components that make up a Narvar offer including: annual bonus, equity, and benefits.
The range reflects the minimum and maximum target for new hire salaries for the position across Canada. Within the range, individual compensation packages are based on factors unique to each candidate, including but not limited to, skill set, education and certifications, and work location.
Narvar Salary Range
$240,000
—
$260,000 CAD
Please read our
Privacy Policy
to learn what personal information we collect in connection with your job application, and how we may use and share it.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Singapore
About the Department
Cloudforce One
is Cloudflare's threat operations and research team, responsible for identifying and disrupting cyber threats ranging from sophisticated cyber criminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams, continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation.
Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the world's largest global networks can provide. The team analyzes these unique data points at massive scale and efficiency, synthesizing findings into actionable threat intelligence to better protect our customers.
About INTERDICT
I.N.T.E.R.D.I.C.T.
(Identify, Neutralize, Triage, Engage, Respond, Disrupt, Integrate, Contain, Threat Hunting) is Cloudforce One's unified operational security organization responsible for identifying, analyzing, and responding to threats targeting Cloudflare and its customers. INTERDICT encompasses three main sub-functions:
Cloudflare Managed Defense (CMD):
Network and application security monitoring for 'Under Attack' mitigation support.
PhishGuard:
Managed email threat detection and response service.
Detection Engineering:
ML model development and detection optimization.
Together, INTERDICT provides comprehensive
24×7×365 protection
across email, application, and network threat surfaces.
Role Summary
As a
Senior Response Engineer
within the Cloudflare Managed Defense Center (CMDC), you will serve as a subject-matter expert and technical escalation point for threat mitigation across Cloudflare’s strategic enterprise customer base. In this role, you will lead the response to sophisticated, multi-vector cyberattacks spanning OSI Layers 3, 4, and 7, operating beyond standard playbooks to diagnose anomalies, engineer custom mitigations, and stabilize mission-critical infrastructure under fire.
Beyond active incident command, you will act as a force multiplier: architecting customer-specific defense strategies, authoring and refining automated detection logic, mentoring Tier 1 and Tier 2 engineers, and collaborating directly with Cloudflare Product and Engineering teams. We are looking for an experienced, high-ownership technical leader who excels during high-stakes incidents and is passionate about mentoring others while advancing threat mitigation at scale.
CMDC operates 24×7×365.
This role participates in a regional shift rotation and on-call escalation rota including periodic weekend and public-holiday coverage as part of a follow-the-sun model across AMER, EMEA, and APAC.
Role Responsibilities
Act as the technical lead and incident commander during high-impact, multi-vector security events, designing and deploying bespoke mitigation strategies when standard runbooks do not suffice.
Perform deep-dive forensic analysis into complex Layer 3/4 and Layer 7 traffic anomalies, identifying zero-day attack patterns, sophisticated bot networks, and novel evasion techniques.
Apply advanced mitigation strategies and filter malicious traffic using Cloudflare’s core security suite, including Magic Transit, Web Application Firewall (WAF), and Advanced Rate Limiting.
Lead technical communications and incident bridge calls with enterprise C-level executives, principal network engineers, and security teams during critical events, clearly articulating root causes, impact assessments, and remediation paths.
Monitor and investigate proactive security alerts across internal telemetry systems to rapidly triage incoming events, assess blast radius, and validate threat severity.
Adhere to and champion strict customer SLAs for alert response times, event analysis, and clear executive reporting.
Mentor and elevate Tier 1 and Tier 2 engineers through structured shadowing, technical post-mortems, and internal training.
Partner with internal Engineering and Product teams to translate operational attack trends into prioritized platform enhancements, tool feedback, and automated detection logic.
Role Requirements (Must-Have Skills)
A minimum of 6–8 years of hands-on experience in a high-volume Security Operations Center (SOC), Managed Detection and Response (MDR), network engineering, or incident response environment dealing directly with live threat mitigation.
Comprehensive knowledge of networking principles and internet infrastructure, including TCP/IP, UDP, ICMP, DNS, BGP routing mechanics, and edge network design.
Deep expertise in Layer 7 protocols and web architectures (HTTP/1.1, HTTP/2, HTTP/3, TLS handshakes/ciphers, reverse proxy models, and API security).
Experience analyzing network traffic data for anomaly detection and designing, tuning, and executing advanced mitigation strategies against L3/L4 and L7 attacks, including bespoke countermeasures when standard playbooks are insufficient.
Advanced proficiency in packet capture and network traffic analysis using tools such as tcpdump, Wireshark, or tshark to isolate anomalies and dissect malformed or novel payloads.
Practical experience analyzing and mitigating security incidents using AI and machine learning tools, paired with the hands-on capability to build and integrate custom tooling that improves operational workflows, accelerates log telemetry analysis, and defends against AI-driven botnets and adversarial edge attacks.
Proficiency in using the command line (Bash shell) alongside general system administration literacy across Linux, Mac, or Windows environments.
Proven experience commanding incident bridges, making decisive risk-tradeoff decisions, and maintaining composure while managing enterprise stakeholders during high-pressure crises.
Nice-to-Have Skills
Direct experience querying large-scale distributed logging and analytics systems using SQL, GraphQL, ClickHouse, or SIEM platforms (Splunk, Elastic, Sumo Logic).
Hands-on experience defending against advanced persistent threats (APTs), credential stuffing, scraping botnets, or application-layer bypass attacks against major CDNs/WAFs.
Relevant industry certifications, such as CISSP, CCNP/CCIE, or advanced GIAC credentials (e.g., GCIA, GCIH, GNFA).
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Rabigh, Saudi Arabia
Overview
We are seeking an experienced and safety-focused
Gasification Operations Lead
to direct and optimize complex gasification and power production units. In this key leadership role, you will champion an uncompromising safety culture, drive operational excellence, and ensure production targets align seamlessly with business goals and regulatory standards. You will manage competent technical teams, oversee operational budgets, and spearhead continuous improvement initiatives within a high-stakes heavy process environment.
Responsibilities
Operational Excellence:
Oversee, streamline, and optimize the performance of gasification and power production units to maximize plant availability, reliability, and efficiency.
EHSS Leadership:
Cultivate a safety-first culture, ensuring strict compliance with Environmental, Health, Safety, and Security (EHSS) standards across all operations.
Team Leadership & Development:
Build, mentor, and guide a high-performing technical team, fostering capability growth and aligning organizational output with strategic objectives.
Production & Commercial Alignment:
Direct production planning processes to meet customer and partner supply requirements while honoring contractual agreements.
Financial & Resource Stewardship:
Monitor operational budgets, control costs, and allocate resources efficiently to meet financial targets without compromising plant reliability.
Risk & Change Management:
Implement robust change management strategies, impact assessments, and contingency plans to proactively mitigate operational and financial risks.
Continuous Improvement:
Drive innovation by leveraging emerging technologies and industry best practices to enhance plant sustainability, efficiency, and competitiveness.
Requirements
Experience:
15+ years of progressive experience in gas, petrochemical, refining, or heavy process industries, including hands-on leadership across multiple operating units within a gas production division.
Education:
Bachelor’s degree in Chemical, Mechanical, or Electrical Engineering (or a closely related technical discipline). A Master’s degree or an MBA is preferred.
Technical Expertise:
Expert-level understanding of gasification processes, utility systems, and power generation technologies.
Leadership Track Record:
Proven experience leading technical teams in complex, high-stakes industrial environments with advanced cross-functional communication and decision-making skills.
Certifications (Preferred):
Safety and environmental credentials such as OSHA or NEBOSH, alongside project management methodologies (e.g., PMP, PRINCE2).
Language & Soft Skills:
Fluent in English (Arabic proficiency is a strong advantage) with exceptional stakeholder engagement, negotiation, and public-speaking capabilities.
Location: EMEA - Remote; USA - Remote
Workplace: Remote
ABOUT POLYGON LABS
Polygon Labs is a global blockchain payments company building and operating infrastructure to move money instantly, reliably, and at internet scale, with the mission to move all money onchain. It is building the Polygon Open Money Stack, an open and integrated stack of services and technologies to instantly and reliably move money anywhere, and put it to work. Its infrastructure has facilitated trillions of dollars in onchain value transfer and supported millions of transactions daily for some of the globe's largest banks, fintechs, enterprises, and consumer applications.
AI PLATFORM ENGINEER
ABOUT THE ROLE
We are hiring an AI Platform Engineer to help build the platform that powers every agent at Polygon Labs. Polygon is a cryptocurrency company focused on on-chain payments infrastructure. As we shift to having agents manage the majority of work across engineering, business development, compliance, support, and finance, people will supervise and guide those agents while making key decisions.
You will join a small, flat Platform Team reporting to the AI Platform Lead. This team owns the entire AI platform, including the agent runtime, MCP servers, guardrails, evaluations, observability, and spend tracking. The team proactively identifies opportunities where AI can accelerate, improve, or automate work company-wide—including tasks that haven’t yet been automated.
Our internal customers are Operators: domain experts in every function who manage fleets of agents and define standards of quality. This is a hands-on IC role, where you will write code, ship to production, and take ownership of your deliverables.
YOUR RESPONSIBILITIES
- Move agentic workflows into production, taking prototypes to robust systems for real users and owners, with SLAs (e.g. spec-to-PR agents, AI code review, incident triage, KYB review).
- Build and manage MCP servers, including system design, hosting, security, authentication (e.g. per-user OAuth), and keeping a clean connector inventory for Slack, GitHub, Jira, HubSpot, and internal services.
- Develop autonomous agents that act and plan across tools through trust stages: shadow, suggest, execute, and autonomous.
- Embed guardrails into the platform, providing each agent its own identity, scoped credentials, audit logs, CI checks, approval gates, allowlists, and least-privilege access.
- Build evaluation frameworks (test sets, regression suites, live scoring in production) so every agent releases with quality metrics tied to business outcomes.
- Instrument agents for observability: tracing, logging, latency, cost, drift detection, and daily dashboards for Operators.
- Track AI spend across providers (Anthropic, OpenAI, OpenRouter), setting budgets, alerts, and spend attribution to teams, agents, and workflows.
- Support Operators by developing features from their requests, writing documentation, running enablement sessions, and building self-service tools.
- Create skills and plugins centralizing company knowledge (processes, standards, security, brand), versioning and reviewing these to ensure consistent, repeatable agent output.
- Proactively find and automate manual, repetitive processes across the company, measuring outcomes and iterating rapidly.
WHAT YOU'LL NEED
- 5+ years as a software, platform, or infrastructure engineer, including experience prior to AI coding tools. Solid grasp of system design, data modeling, testing, debugging, and code review.
- 6-12 months shipping LLM-based systems to production, with agentic workflows in use by real end users.
- Daily, hands-on experience with AI coding agents like Claude Code and Codex to write, test, and review production code.
- Experience building autonomous or multi-step agents with tool use (Claude Agent SDK, Anthropic/OpenAI APIs, or similar).
- MCP server experience (OAuth flows, scoped tokens, user-level access control).
- Identity and access experience: Okta (or similar IdP), SSO (SAML/OIDC), SCIM provisioning, group-based and device policies.
- Creating automated system identities (GitHub Apps, service accounts, API keys, secret managers like 1Password).
- Designing guardrails: least-privilege, audit logs, CI checks, approval gates, allowlists, and policy-as-code.
- Creating evals for LLM systems: test sets, rubrics, CI regression, release gates, and live production scoring.
- Instrumenting production system observability: tracing, metrics, alerting, dashboards (OpenTelemetry, Grafana, Datadog, Langfuse, LangSmith, Braintrust).
- Tracking AI spend across vendors: per-key limits, cost centers, budgets, actionable alerts.
- Strong in at least one of TypeScript, Python, Go; working knowledge of CI/CD (GitHub Actions/etc), cloud infrastructure.
- Track record of independently identifying and automating manual processes (two or three concrete examples).
- Clear, concise written communication (specs, runbooks, RFCs).
PREFERRED QUALIFICATIONS
- Cryptocurrency, blockchain, payments, or fintech experience (regulated industry/audit a plus).
- Experience writing agent skills, plugins, or shared prompt libraries for organizational reuse.
- Familiarity with model gateways (OpenRouter, LiteLLM, Portkey): key management, routing, fallback.
- Experience extending open-source coding agents (OpenCode, Pi).
- Awareness of emerging agent identity standards (MCP enterprise-managed auth, Okta Cross App Access).
- Context/retrieval engineering: vector stores, agent memory, permissioned retrievals.
- ML engineering: model evaluation, fine-tuning, model routing.
- Experience with agent runtimes/sandboxes (Modal, n8n, containerized environments).
- Public technical work: open-source tools, servers, blog posts, talks about agent production experience.
HOW YOU’LL WORK
- Treat Operators as the customer—supporting engineers and non-engineers in every business function.
- Listen to needs, refine vague asks into actionable requirements, and communicate technical concepts plainly to executives or subject matter experts.
- Assertively but diplomatically push back on unsafe or low-value requests, suggesting alternatives.
- Operate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones.
- Use judgment to distinguish critical automations from temporary demos, and validate changes with affected users.
- Own outcomes post-merge: pilot, monitor, fix, and iterate as needed.
- Work transparently in public channels, tickets, written docs, and runbooks.
- Create reusable assets (skills, plugins, templates, tools) from frequent learnings or solutions, making them broadly accessible across the company.
SUCCESS IN 90 DAYS
- 30 days: Ship production changes to a live system (e.g. AI SDLC pipeline, code review, or spend analytics). Gain familiarity with agent runtime, MCP servers, spend tracking.
- 60 days: Take end-to-end ownership of a platform area, publishing a spec and meeting with relevant Operators.
- 90 days: Ship an agent with live-scored eval suite and Operator dashboard; complete an Operator request independently; propose and launch at least one unsolicited automation.
POLYGON LABS PERKS
The goal of the Polygon Labs total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan includes the following benefits for our full time employees:
- Remote first global workforce
- Industry leading Medical, Dental and Vision health insurance*
- Company matching 401k with 3% match*
- $1,500 Home Office Set Up Allowance (life-time max)
- $200 Annual Book Allowance Program
- $75 Monthly internet or phone reimbursement
- Flexible Time Off
- Company issued laptop
- Egg freezing, mental health, and employee wellness benefits
*In certain countries medical, dental and vision is fully covered for employees & their dependents. This is country and plan specific.
*401k is for United States employees only
Polygon Labs is committed to a diverse and inclusive workplace and is an equal opportunity employer. We do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Polygon Labs is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs.
If you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit.
Learn More about Polygon Labs
Website https://polygon.technology/ |Twitter https://twitter.com/0xPolygon|Telegram https://t.me/polygonofficial |Reddit https://www.reddit.com/r/0xpolygon/ |Discord https://discord.gg/0xpolygoncommunity |Instagram https://www.instagram.com/0xpolygon/ |Facebook https://www.facebook.com/0xPolygon.Technology |LinkedIn https://www.linkedin.com/company/13449964/admin/
Location: United States
WHAT IS BOX?
Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.
By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in.
If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
WHY BOX NEEDS YOU
Box is building a modern, AI-first Strategic Sourcing and Procurement Intelligence & Operations organization that makes it easier for Boxers to buy, scale, and manage technology spend — while unlocking business value, maintaining strong controls, and mitigating third-party risk.
WHAT YOU'LL DO
We are looking for a Value Delivery Partner to work directly with our Box stakeholders, with a focus on Value Delivery, while collaborating across broader procurement functions including Direct (Engineering) and Indirect (GTM & Enable) teams. In this role, you will:
Procurement Operations & Spend Intelligence: Support Procurement Operations with spend reporting, process optimization, and strategic continuous improvement initiatives.
Intake & Workflow Management: Process and handle incoming Zip intake requests, ensuring smooth triaging, proper documentation, and seamless routing through approval channels.
Cross-Team Collaboration & Coverage: Act as a critical backup and support partner for both the direct & indirect sourcing teams and procurement teams, flexibly assisting across various categories and ad hoc procurement needs.
Procurement Operations & Spend Intelligence: Support Procurement Operations with spend reporting, process optimization, and strategic continuous improvement initiatives.
Lead Sourcing & Renewals: Drive end-to-end sourcing lifecycles, manage commercial and technology contracting, and actively oversee and manage the Renewals Desk to optimize timing, commercial terms, and supplier performance across mission-critical cloud software and security tooling.
This is a high-impact, problem-solving role, not an administrative one. As an AI-first company, we need a sourcing professional who looks beyond legacy sourcing motions — knowing how to leverage AI tools, effective prompting, and data intelligence to accelerate cycle times, proactively manage renewal pipelines, and deliver commercial value while fostering strong, trusted cross-functional relationships.
WHO YOU ARE
We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.
Blended Sourcing & Operations Experience: You bring 3–6+ years of progressive experience across strategic sourcing, renewals management, procurement operations, vendor management, or spend analytics — ideally within high-growth technology, SaaS, or Cloud environments.
Adaptable & Collaborative Problem Solver: You are an adaptable, quick learner who is comfortable stepping in to help a wide variety of stakeholders across diverse, evolving tasks and cross-functional teams.
Data Analysis, Insights & Recommendations: You love working with data and have advanced skills in Excel/Google Sheets, spend reporting tools, and business intelligence. You are adept at extracting data, running queries, synthesizing insights, and delivering clear, actionable recommendations to leadership.
AI Prompting & Modern Workflow Savvy: You have practical knowledge of utilizing AI prompts, generative AI tools, and automation to streamline workflows, draft communications, analyze spend, eliminate manual overhead, and accelerate delivery.
Continuous Improvement & Systems Builder: You have a builder's mindset. Whether leveraging AI prompting, refining Zip workflows, or applying Lean/Six Sigma principles, you look beyond single transactions to design scalable, repeatable processes that elevate organizational efficiency.
Zip & Procurement Systems Knowledge: You bring hands-on knowledge with Zip (intake-to-procure) or strong familiarity with modern procurement orchestration platforms.
Comfortable with Technology Contracting: You understand technology contracts (SaaS, IaaS, security tools, professional services), licensing metrics, and commercial negotiation levers; you are comfortable partnering with Legal and InfoSec to finalize agreements.
Cross-Functional Communicator: You build strong working relationships across Engineering, Security, Finance, Legal, and Accounting, communicating complex data and commercial terms clearly.
Education & Credentials: Bachelor's degree in Supply Chain, Business Analytics, Finance, Information Systems, or equivalent practical experience. Experience with Zip preferred. Six Sigma / Lean certification preferred.
Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.
At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!
EQUAL OPPORTUNITY
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and independence of people with disabilities and is committed to giving them the same opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.
Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete
this form
. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.
Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance. The Fair Chance Ordinance is provided
here
.
For details on how we protect your information when you apply, please see our
Personnel Privacy Notice.
If you are a California-resident, please read our California Applicant & Candidate Privacy Notice
here
.
NOTICE OF USE OF AI
At Box, we believe in the power of AI to improve the recruiting process while keeping people at the heart of every decision. For more information on the use of AI in our hiring process, please visit our webpage
here
.
Box is committed to fair and equitable compensation practices. Actual base salary is dependent upon factors such as: knowledge, skill level, experience, and work location. This role is also eligible for equity and benefits. For more information, check out our
benefits and perks
.
In accordance with OFCCP compliance, here is the
Pay Transparency Provision
.
United States Pay Range
$71,000
—
$89,000 USD
Location: US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
At Tenable, we are looking for curious minds dedicated to user success. If you are passionate about providing world-class support, eager to integrate AI into your daily workflow, and ready to take ownership of endpoint security, this is the role for you.
We are looking for a security-conscious IT Support Engineer with 3+ years of experience providing high-touch technical support for global, high-growth organizations. Expert in managing Windows and macOS environments via JAMF and BigFix, with a strong focus on endpoint security and vulnerability remediation. Proficient in using AI tools like Google Gemini and Claude to streamline documentation and accelerate technical troubleshooting. Dedicated to ensuring minimal downtime through proactive infrastructure support and white-glove executive service.
Your Opportunity:
Technical Troubleshooting
: Diagnose and resolve complex issues related to Windows and macOS, mobile devices, and core business applications.
Executive & Global Support:
Provided high-touch technical assistance to C-suite executives and remote global staff, maintaining minimal downtime for critical business operations.
AI-Assisted Efficiency:
Utilized AI tools to accelerate the creation of technical documentation and internal "How-To" guides.
Endpoint Security
: Ensure all staff devices are patched, compliant, and secure at all times, often addressing vulnerability tickets directly.
User Onboarding
: Provision hardware and access to Tenable’s services and Applications for new hires. Conduct IT orientation training both in person and remotely ensuring new hires are fully provisioned and trained on Day 1
Infrastructure Support
: Maintain and troubleshoot local office networks, Wi-Fi, and conferencing technologies (e.g., Zoom, Google Workspace).
Global Collaboration
: Partner with global teams in InfoSec, Networking, and Systems Operations to adhere to global IT processes.
Lifecycle Management:
Managed the end-to-end hardware lifecycle, from automated provisioning via Apple Business Manager to secure decommissioning and data destruction.
What You'll Need:
Experience: 3+ years of technical support experience, ideally in a fast-paced or global high-tech environment.
OS Proficiency: Strong expertise in configuring and troubleshooting Windows and macOS environments, including VMs, Active Directory, and DNS.
Technical Stack: Hands-on experience with MSP/MDM tools like JAMF, BigFix, and ticketing system, ServiceNow.
Networking Knowledge: Solid understanding of TCP/IP, Wi-Fi, and common information security practices.
Soft Skills: Superior customer service and communication skills, with the ability to explain complex technical guidance to non-technical users.
Project Management: Ability to lead or participate in internal IT projects independently.
Able to work in a hybrid/on-site capacity at our headquarters in Columbia, MD. This is based in the US only.
Ideally:
Familiarity with AWS Workspaces, Okta, or specialized security tools like Nessus.
Certifications such as CompTIA A+, Network+, or Microsoft/Cisco credentials.
Experience working with AI tools such as Google Gemini and Claude
#LI-Hybrid #LI-MM1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$27.40
—
$36.38 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Remote - Louisiana
Who This Role Is For
You're an associate clinician (PLPC) in Louisiana who's already accruing post-graduate hours toward full licensure and wants a remote caseload that matters. You want supervision support, flexible scheduling, and none of the administrative burden that slows most early-career clinicians down. Daybreak was built for exactly this stage of your career.
What Makes This Different
Free supervision
— no cost to you when caseload requirements are met, with a Daybreak-assigned supervisor
Guaranteed pay
for late cancellations and no-shows — your time is always compensated
$30–40/hr
— one of the most competitive rates for associate-level telehealth in Texas
Fully remote — work from anywhere in Louisiana
Flexible scheduling including evenings and weekends
No billing, no credentialing, no admin — we handle everything
90% of students say we matched them to the right clinician
What Our Clinicians Are Saying
"As we learn, we're teaching each other. A lot of the interventions that I've used are things I've learned from other clinicians. I really love the clinical collaboration."
"I absolutely love working with my young clients. They are so real, honest, and...hilarious! They're the ones inspiring me!"
The Work
You'll provide evidence-based teletherapy to K–12 students across Louisiana, collaborating with school counselors and families statewide. You'll participate in case consultations and contribute to clinical program development as we grow.
What You Need
Active PLPC in Louisiana
(required — we are only able to hire this license type at this time)
Minimum of 500 post-graduate supervised hours already completed
(required — this role is best suited for associates with an established start toward full licensure, not candidates just beginning their post-graduate track)
Experience or strong interest in working with school-aged youth and families
Comfortable with telehealth and EHR systems
Available Mon–Fri afternoons/evenings (weekend slots also available)
Preferred
Bilingual Spanish/English fluency
(preferred — bilingual applicants will be prioritized)
Experience in CBT, DBT, or similar modalities
Prior school-based or youth-focused experience
Active NPI and CAQH
Pay Range
$30
—
$40 USD
Location: Canada
Workplace: Remote
ABOUT THE TEAM
The Integrations Ecosystem org builds the drivers, SDKs, connectors and BI integrations that make ClickHouse feel native in any stack. The Language Clients team maintains the official clients for Python, JavaScript, Java, Go, Rust, C++ and C#, plus the ODBC, JDBC and ADBC drivers. We're small, senior and remote across North America and EMEA.
THE ROLE
We're looking for a product-minded engineer to own the ClickHouse .NET client. You'll decide what the client should do by talking to the developers who use it, reading the issues and the telemetry, and listening to the community. Then you'll build it, with deep .NET expertise, and measure whether it worked. Your scope is the SDK and what builds on it: ADO.NET http://ADO.NET, Dapper and Entity Framework Core users, and the tools and integrations that depend on your client.
WHAT YOU'LL DO
- Know who uses the client and what they're trying to do. Define what good looks like (time to first query, error clarity, adoption by key integrations), measure it, and let that drive the roadmap.
- Be the voice of ClickHouse for .NET developers. Speak at .NET conferences and meet-ups, and write the posts, tutorials and samples that developers and AI assistants find when they search for how to use ClickHouse from .NET (SEO and GEO). Answer questions where the community asks them.
- Own the .NET client and its ecosystem: the client, the EF Core provider and ORM integrations, NuGet releases and support. Evolve it without breaking the people who depend on it.
- Review and co-maintain other clients, and take part in cross-client decisions on types, errors and protocol features.
- Bring what .NET and Windows users need to the ODBC driver, since that's how many Windows and BI tools reach ClickHouse. If you write C++, contribute to it directly.
- Bring written proposals about where we invest next. You set direction rather than wait for it.
- Make the client enterprise-ready: TLS and certificate handling, authentication including Microsoft Entra ID, safe credential handling, signed and reproducible packages, and the audit and compliance questions large .NET shops ask before they adopt.
- Shape the client for agents as users: an API, docs and error messages an AI coding agent can use correctly on the first try.
- Extend our AI development platform, with new workflows for maintaining the clients: consistency checks across languages, issue triage, release checks.
ABOUT YOU
- Product-minded. You decide what to build from user evidence, measure whether it worked, and can explain what you chose not to build.
- 5+ years in software, much of it on data-intensive systems: drivers, SDKs, data access, ingestion or analytics.
- Deep C# and .NET expertise: memory management, async and the TPL, Span and pooling, profiling and benchmarking. You reason about throughput and latency down to allocations and bytes on the wire, and you prove it with tests and benchmarks.
- Fluent in C#, and productive in at least one more of our client languages (Python, JavaScript, Java, Go, Rust, C++). You'll review and co-own across clients, not only .NET.
- You've built or substantially extended a library other engineers depend on, and shipped NuGet packages across .NET Framework and modern .NET. You treat breaking changes accordingly.
- Fluent in .NET data access (ADO.NET http://ADO.NET, Dapper, EF Core) and at home in the wider .NET ecosystem: ASP.NET http://ASP.NET Core, Aspire, NuGet.
- Security-minded. You've shipped a library into enterprise environments and know what security, compliance and procurement teams look for in a dependency.
- Enthusiastic about working in public. You've given talks or written technical content, or you're keen to, and you see it as part of the job rather than a distraction from it.
- Thoughtful use of AI development tools, with the judgment to review what comes out.
- Clear writing. Most coordination happens in design docs, PRs and RFCs.
NICE TO HAVE
- ClickHouse, especially its type system, or another OLAP engine.
- C++ and ODBC driver internals.
- Building or maintaining an ADO.NET http://ADO.NET or EF Core provider.
- Open-source contributions to .NET or data infrastructure.
- Experience designing SDKs, docs or error messages with AI coding agents as the consumer.
- Protocol or wire-format work on a database driver or network client.
LEARN MORE
- Introducing the (blazing fast!) native TCP client for .NET https://clickhouse.com/blog/introducing-the-blazing-fast-native-tcp-client-for-net: zero-copy columnar reads, 1.5 to 2x faster than HTTP, over 99% fewer GC allocations (Oct 2026)
- What's new in the ClickHouse .NET Driver: the road from 1.0 to 1.3 https://clickhouse.com/blog/whats-new-clickhouse-net-driver-10-to-13 (Aug 2026)
- Meet GroeneAI: our autonomous contributor to ClickHouse https://clickhouse.com/blog/meet-groeneai-our-autonomous-contributor-to-clickhouse (Oct 2026)
- Building a .NET API Gateway with ClickHouse and Aspire https://clickhouse.com/blog/dotnet-api-gateway-aspire (Jun 2026)
- The .NET client on GitHub https://github.com/ClickHouse/clickhouse-cs and its documentation https://clickhouse.com/docs/integrations/csharp
- ClickHouse Workload for Microsoft Fabric, now in public preview https://clickhouse.com/blog/clickhouse-for-microsoft-fabric (Sep 2026)
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: New York; Detroit; Chicago; Atlanta; Boston
Workplace: Remote
ABOUT THE TEAM
The Integrations Ecosystem org builds the drivers, SDKs, connectors and BI integrations that make ClickHouse feel native in any stack. The Language Clients team maintains the official clients for Python, JavaScript, Java, Go, Rust, C++ and C#, plus the ODBC, JDBC and ADBC drivers. We're small, senior and remote across North America and EMEA.
THE ROLE
We're looking for a product-minded engineer to own the ClickHouse .NET client. You'll decide what the client should do by talking to the developers who use it, reading the issues and the telemetry, and listening to the community. Then you'll build it, with deep .NET expertise, and measure whether it worked. Your scope is the SDK and what builds on it: ADO.NET http://ADO.NET, Dapper and Entity Framework Core users, and the tools and integrations that depend on your client.
WHAT YOU'LL DO
- Know who uses the client and what they're trying to do. Define what good looks like (time to first query, error clarity, adoption by key integrations), measure it, and let that drive the roadmap.
- Be the voice of ClickHouse for .NET developers. Speak at .NET conferences and meet-ups, and write the posts, tutorials and samples that developers and AI assistants find when they search for how to use ClickHouse from .NET (SEO and GEO). Answer questions where the community asks them.
- Own the .NET client and its ecosystem: the client, the EF Core provider and ORM integrations, NuGet releases and support. Evolve it without breaking the people who depend on it.
- Review and co-maintain other clients, and take part in cross-client decisions on types, errors and protocol features.
- Bring what .NET and Windows users need to the ODBC driver, since that's how many Windows and BI tools reach ClickHouse. If you write C++, contribute to it directly.
- Bring written proposals about where we invest next. You set direction rather than wait for it.
- Make the client enterprise-ready: TLS and certificate handling, authentication including Microsoft Entra ID, safe credential handling, signed and reproducible packages, and the audit and compliance questions large .NET shops ask before they adopt.
- Shape the client for agents as users: an API, docs and error messages an AI coding agent can use correctly on the first try.
- Extend our AI development platform, with new workflows for maintaining the clients: consistency checks across languages, issue triage, release checks.
ABOUT YOU
- Product-minded. You decide what to build from user evidence, measure whether it worked, and can explain what you chose not to build.
- 5+ years in software, much of it on data-intensive systems: drivers, SDKs, data access, ingestion or analytics.
- Deep C# and .NET expertise: memory management, async and the TPL, Span and pooling, profiling and benchmarking. You reason about throughput and latency down to allocations and bytes on the wire, and you prove it with tests and benchmarks.
- Fluent in C#, and productive in at least one more of our client languages (Python, JavaScript, Java, Go, Rust, C++). You'll review and co-own across clients, not only .NET.
- You've built or substantially extended a library other engineers depend on, and shipped NuGet packages across .NET Framework and modern .NET. You treat breaking changes accordingly.
- Fluent in .NET data access (ADO.NET http://ADO.NET, Dapper, EF Core) and at home in the wider .NET ecosystem: ASP.NET http://ASP.NET Core, Aspire, NuGet.
- Security-minded. You've shipped a library into enterprise environments and know what security, compliance and procurement teams look for in a dependency.
- Enthusiastic about working in public. You've given talks or written technical content, or you're keen to, and you see it as part of the job rather than a distraction from it.
- Thoughtful use of AI development tools, with the judgment to review what comes out.
- Clear writing. Most coordination happens in design docs, PRs and RFCs.
NICE TO HAVE
- ClickHouse, especially its type system, or another OLAP engine.
- C++ and ODBC driver internals.
- Building or maintaining an ADO.NET http://ADO.NET or EF Core provider.
- Open-source contributions to .NET or data infrastructure.
- Experience designing SDKs, docs or error messages with AI coding agents as the consumer.
- Protocol or wire-format work on a database driver or network client.
LEARN MORE
- Introducing the (blazing fast!) native TCP client for .NET https://clickhouse.com/blog/introducing-the-blazing-fast-native-tcp-client-for-net: zero-copy columnar reads, 1.5 to 2x faster than HTTP, over 99% fewer GC allocations (Oct 2026)
- What's new in the ClickHouse .NET Driver: the road from 1.0 to 1.3 https://clickhouse.com/blog/whats-new-clickhouse-net-driver-10-to-13 (Aug 2026)
- Meet GroeneAI: our autonomous contributor to ClickHouse https://clickhouse.com/blog/meet-groeneai-our-autonomous-contributor-to-clickhouse (Oct 2026)
- Building a .NET API Gateway with ClickHouse and Aspire https://clickhouse.com/blog/dotnet-api-gateway-aspire (Jun 2026)
- The .NET client on GitHub https://github.com/ClickHouse/clickhouse-cs and its documentation https://clickhouse.com/docs/integrations/csharp
- ClickHouse Workload for Microsoft Fabric, now in public preview https://clickhouse.com/blog/clickhouse-for-microsoft-fabric (Sep 2026)
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Springfield, VA, United States
Access Control Officer
Why IDS?
IDS believes in resolving conflict, building innovative approaches to do so. Combining operational expertise with an intimate understanding of today’s greatest challenges, we bring our customers the solutions required for success in a complex and multidimensional world. IDS tailors solutions for a diverse range of government, military, nonprofit, and public-sector clients.
Location
Springfield, VA
Shifts Available
Please note, candidates must be flexible. Shift times are general hours; some projects may require earlier or later reporting based on customer requirements.
Job Description
IDS International is seeking qualified
Access Control Officers
to support a critical government security mission. This position is responsible for controlling access to secure facilities, conducting personnel and equipment inspections, verifying credentials, and maintaining accurate security documentation. The successful candidate will leverage government-provided security systems and databases to ensure only authorized personnel and materials enter or exit controlled areas.
This position is contingent upon contract award.
Key Duties
• Control access of personnel, visitors, and equipment into and out of secure facilities.
• Utilize government-provided security equipment, systems, and databases to verify access authorization.
• Conduct face-to-ID verification checks for personnel entering controlled facilities.
• Perform entry and exit inspections, validating forms and documentation for items entering or leaving the facility.
• Document security-related activities, incidents, inspections, and results in accordance with established procedures.
• Monitor and enforce access control procedures to maintain the integrity of secure environments.
• Apply detailed security instructions, policies, and post orders while maintaining professionalism and vigilance.
• Respond appropriately to security-related situations and emergency events in accordance with established protocols.
Requirements
• Must be a U.S. Citizen.
• Must be at least 21 years of age.
• Active DoD Top Secret/SCI required.
• High school diploma or equivalent required.
• Minimum of 2 years of experience utilizing security systems such as DISS or Scattered Castles.
• Current CPR and AED certifications required.
• Ability to perform prolonged walking, standing, sitting, and stooping for shifts of up to 12 hours.
• Ability to read, write, speak, and understand the English language fluently.
• Ability to understand and apply printed rules, detailed orders, instructions, and training materials.
Compensation
• Competitive Hourly Pay
• Benefits
The role is located out of our Newport Beach, CA office with an in-office presence 5 days a week; This position requires onsite attendance Monday through Friday
ГибридUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
ГибридseniorMinsk; Tbilisi; This role is open to candidates based in Belarus or Georgia, with at least four hours of overlap with the business day in New York (US Eastern Time)
УдалённоRemote - Canada
seniorГеография найма не уточнена
leadRabigh, Saudi Arabia
УдалённоOperate autonomously: write specs, break down projects, ship and iterate independently, and communicate progress asynchronously across time zones; EMEA - Remote
United States; Notice to applicants in Los Angeles: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance; Notice to applicants in San Francisco: Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance
US - Headquarters - Maryland - Columbia; This is based in the US only
УдалённоseniorCanada
УдалённоseniorNew York; Detroit; Chicago; Atlanta; Boston