Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The Total Rewards team, part of People Operations, makes sure the people who build Wealthsimple are well looked after. We design the compensation, benefits, and rewards programs that support our employees across Canada and the US. As the company grows, our offering is getting more flexible to fit the different needs of our people, which means more plans, more providers, and more to get right. We work closely with the business to make sure our programs are practical, easy to use, and actually used.
ABOUT THE ROLE
More employees and more flexible benefits mean more questions, more plans, and more data to keep straight. You'll be the person employees turn to when they need help with their benefits, and the one making sure the systems behind those benefits work the way they should. Over time, as AI takes on more of the routine work, this role will lean further into analysis and shaping where our programs go next.
WHAT YOU'LL DO
- Own the employee benefits inquiry and escalation queue, from first contact through to resolution, with answers that are timely and human
- Make sure enrolment and plan data flow correctly between our HRIS and benefits providers, and catch issues before they reach employees
- Analyse benefits data, utilization, inquiry trends, and cost, to find gaps in our programs
- Turn what you learn into ideas and recommendations for our plans and future offerings, working with the Benefits Lead and Director, Total Rewards
- Manage ongoing relationships with our benefits vendors, resolving service issues and ensuring a high-quality experience for our employees
- Find ways to simplify and automate our benefits processes
- Improve our self-serve resources so employees can find answers on their own
- Use AI tools to speed up responses and analysis
SKILLS YOU BRING
- 3–5 years of experience in benefits administration or management, covering both Canadian and US programs
- Strong analytical skills and comfort working with benefits data like utilization, cost, and trends
- Clear communication, you can explain a complicated benefits question in a way anyone can understand
- Experience handling employee escalations and exceptions with sound judgment and discretion
- Experience with vendor management
NICE TO HAVE
- Experience administering benefits in Workday
- Exposure to benefits program design
WHO YOU ARE
- Organized, you can juggle multiple projects and deadlines without losing track of the details
- Detail-oriented, because you know a small enrolment error can be a big deal for the person on the other end
- Discreet and steady when employees bring you sensitive situations
- A trusted partner to employees, your People Operations teammates, and our benefits providers
- Curious and quick to try new ideas and tools, including AI, to make the work simpler
- Comfortable with a role that will evolve, you're excited to spend less time answering the same question and more time improving the programs behind it
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Location: Beijing, China
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We are looking for a Results-Driven Strategist - someone who views their quota as a commitment and actively seeks to iterate on sales strategies to ensure delivery.
Your deep experience must align with one of our core markets:
Gaming: You have strong knowledge and connections within the gaming industry and excel at value-based selling.
Global Brands & E-commerce: You have direct experience with going-global brands and e-commerce platforms, bringing strong industry connections and an understanding of value-based selling.
You will oversee the complete sales cycle, from identifying target accounts and prospecting to delivering pitches and finalizing contracts. You excel in collaborative settings and demonstrate a strong commitment to team achievement.
What you will do:
- Source and close new business to regularly meet and exceed quarterly sales goals.
- Developing market and product knowledge to drive new customer acquisition.
- Sell SaaS-style platform licenses and customized solutions.
- Quickly understand SensorTower data and platform, and how does it solve needs of their potential customersBuild strategic relationships with decision-makers.
- Prospect potential clients, perform presentations, build proposals, and close deals.
- Track and manage all sales pipeline, opportunity, and account activities in Salesforce
Experience you can bring:
- Strong experience in SaaS solution sales required. We particularly value candidates with expertise in either mobile gaming or brand/eCommerce sectors.
- Consistently meet and exceed sales quotas and can back it up with solid references.
- Deep understanding of how to use data, analytics, and insights to tell a story during the sales process.
- Strong preparation, attention to detail, and ability to execute exceptional work.
- Passionate, hunter mentality, tenacious, and ability to “think on your feet".
- A senior mobile, digital, and SaaS network with a solid reputation and industry contacts.
- Ability to meticulously manage a pipeline, target new accounts, close business and handle follow-up via Salesforce.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Shenzhen, China
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
We are looking for a Results-Driven Strategist—someone who views their quota as a commitment and actively seeks to iterate on sales strategies to ensure delivery.
Your deep experience must align with one of our core markets:
Gaming: You have strong knowledge and connections within the gaming industry and excel at value-based selling.
Global Brands & E-commerce: You have direct experience with going-global brands and e-commerce platforms, bringing strong industry connections and an understanding of value-based selling.
You will oversee the complete sales cycle, from identifying target accounts and prospecting to delivering pitches and finalizing contracts. You excel in collaborative settings and demonstrate a strong commitment to team achievement.
What you will do:
- Source and close new business to regularly meet and exceed quarterly sales goals.
- Developing market and product knowledge to drive new customer acquisition.
- Sell SaaS-style platform licenses and customized solutions.
- Quickly understand SensorTower data and platform, and how does it solve needs of their potential customersBuild strategic relationships with decision-makers.
- Prospect potential clients, perform presentations, build proposals, and close deals.
- Track and manage all sales pipeline, opportunity, and account activities in Salesforce.
Experience you can bring:
- Strong experience in SaaS solution sales required. We particularly value candidates with expertise in either mobile gaming or brand/eCommerce sectors.
- Consistently meet and exceed sales quotas and can back it up with solid references.
- Deep understanding of how to use data, analytics, and insights to tell a story during the sales process.
- Strong preparation, attention to detail, and ability to execute exceptional work.
- Passionate, hunter mentality, tenacious, and ability to “think on your feet".
- A senior mobile, digital, and SaaS network with a solid reputation and industry contacts.
- Ability to meticulously manage a pipeline, target new accounts, close business and handle follow-up via Salesforce.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Staff engineer (L4) on Twilio’s Segment, Data Pipelines team.
About the job
As a Staff Engineer on the Twilio Segment Data platform/ pipelines team, you’ll build and scale systems that process several hundred thousands of data points per second. You will lead the development of high-scale ingestion and data processing systems You'll be designing, operating and maintaining complex distributed systems, ensuring reliability, performance, and cost-efficiency while querying petabytes of data for our customer data platform (CDP).
Responsibilities
In this role, you’ll:
Design and deliver robust, high-scale routing experiences for the Data platform/ pipelines team for Twilio Segment.
Ship features that opt for high availability and throughput with eventual consistency
Collaborate with engineering and product leads, as well as teams across Twilio Segment
Support the reliability and security of the platform
Build and optimize globally available and highly scalable distributed systems
Be able to act as a team Tech Lead as needed
Mentor other engineers on the team in technical architecture and design
Partner with application teams to deliver end to end customer success.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Hands-on experience with high-scale messaging/streaming systems (several thousand events/sec) and processing engines ( 1M+ events/sec).
8+ years of experience writing production-grade code in a modern programming language
Strong theoretical fundamentals and hands-on experience designing and implementing highly available and performant fault-tolerant distributed systems.
Experience programming in one or more of the following: Go, Java, Scala, or similar languages
Well-versed in concurrent programming, along with a solid grasp of Linux systems and networking concepts.
Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) or Google Cloud Platform (GCP)
Experience in message passing systems (e.g., Kafka, AWS Kinesis) and/or modern stream processing systems (e.g., Spark, Flink).
Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
Leverage best-in-class development productivity practices including AI tooling.
Experience shipping services (products) following CI/CD development paradigm.
Deep understanding of architectural patterns of high-scale web applications (e.g., well-designed APIs, high volume data pipelines, efficient algorithms)
Desired:
Ideally domain expertise in the Modern Data stack with experience in developing cloud-based data solution components and architecture covering data ingestion, data processing and data storage
Have a track record of successfully leading teams, large projects, or owned and built an important, complex system end to end, delivered iteratively.
Excellent written and verbal technical communication skills to convey complex technical concepts effectively.Comfortable asking questions and taking initiative to solve problems where it is often necessary to “
draw the owl
”
Location
This role will be based in any of the permitted 5 India states (Delhi, Karnataka, Maharashtra, Telangana & TamilNadu)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Senior Software engineer (L3) on Twilio’s Segment, Data platform/ pipelines team.
About the job
This position is needed to build new features and capabilities in the Twilio Segment Data platform/ pipelines team.
As a Senior Software Engineer on this team, you’ll build and scale systems that process several hundred thousands of data points per second. Helping our customers unlock value of their data from external systems and activate it to various destinations via Segment capabilities. You will work on high-scale ingestion and data processing systems.
We iterate quickly on these products and features and learn new things daily — all while writing quality code. We work closely with product and design and solve some of the toughest engineering problems to unlock new possibilities for our customers. If you get excited by building products with high customer impact — this is the place for you.
Responsibilities
In this role, you’ll:
Design and deliver robust, high-scale routing experiences for Data Pipelines for Twilio Segment.
Operate always-available, complex distributed systems in cloud environments.
Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture.
Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment.
Mentor junior engineers and contribute to a culture of technical excellence and continuous learning.
Participate in an on-call rotation for our managed services. Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).
5-7 years experience writing production-grade code in a modern programming language.
Proficient programming experience in Go, Java, Python or similar object-oriented languages.
Experience operating large-scale, distributed systems on top of cloud infrastructure.
Experience shipping services (products) following CI/CD development paradigm.
Good grasp of software engineering and how to build a system in scalable and extensive manner;
Leverage best-in-class development productivity practices including AI tooling.
Excellent communication, problem-solving, and operational excellence skills
Desired:
Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS)
Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture.
Proficiency with datastores, distributed caching, and container technologies (Docker/Kubernetes).
Experience with modern CI/CD pipelines and observability tools (Datadog, Grafana, Prometheus).
Familiarity with AI/ML technologies.
Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way.
Experience working in a geographically distributed team.
Location
This role will be based in any of the permitted 5 India states (Delhi, Karnataka, Maharashtra, Telangana & TamilNadu)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Ebene
Workplace: OnSite
Company Description
We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day.
We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers.
Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale.
If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact.
With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started.
ABOUT THE ROLE
Checkout.com http://Checkout.com is actively looking for a highly skilled and proactive Senior Analyst, Third-Party Risk Management (TPRM) to join our growing global team.
In this role, you will play a key part in protecting our business by conducting thorough due diligence and risk assessments on our external suppliers. You will work closely with a team of experienced TPRM professionals, reporting to the TPRM Manager, contributing to best practices, ensuring high-quality risk assessments, and being actively involved in strategic process improvements.
If you have a knowledge in vendor risk, an understanding of information security, and a passion for continuous improvement in a fast-paced environment, we want to hear from you.
WHAT YOU WILL BE DOING
- Risk Assessments & Due Diligence: Conduct end-to-end third-party risk assessments, minimum due diligence, and control evaluations.
- Evidence Validation: Review and analyze vendor compliance documentation, including control reports, certifications, and security policies, to validate their cybersecurity and operational resilience postures.
- Gap Analysis & Remediation: Identify control gaps in vendor environments. Collaborate directly with vendors to agree on appropriate remediation actions and track them to completion.
- Workflow & SLA Management: Manage an active pipeline of vendor assessments, ensuring that reviews are completed efficiently, accurately, and within agreed-upon service level expectations.
- Stakeholder Collaboration: Act as a reliable point of contact for internal business owners and Procurement, guiding them through the TPRM process and escalating complex risks to internal Subject Matter Experts (SMEs) or senior team members when necessary.
- Process Improvement & AI Integration: Be actively involved in the wider TPRM team's strategic initiatives, supporting efforts to leverage AI and automation tools, execute system migrations, and maintain data hygiene without the expectation to lead these projects independently.
- Ad Hoc Initiatives: Participate in agile, ad hoc risk management projects as they arise, adapting quickly to business needs and delivering prompt, high-quality results.
ABOUT YOU
- Experience: 3+ years of proven experience in Third-Party Risk Management, IT Risk, IT Audit, or a closely related Information Security Governance role.
- Framework Knowledge: Knowledge of global security and risk frameworks, including ISO standards and SOC reporting, alongside a foundation in Third-Party Risk Management (TPRM) methodologies, cybersecurity principles, and data privacy regulations.
- Accountability & Time Management: Highly organized with a strong sense of ownership. You effectively manage concurrent workloads, organize your time seamlessly, and consistently deliver prompt results.
- Team Collaboration: A proactive self-starter who excels at working alongside peers. You will actively collaborate, share knowledge, and support broader team objectives.
- Communication: Excellent written and verbal communication skills. You excel at taking complex technical or compliance concepts and explaining them in plain, actionable language for business stakeholders.
- Problem Solver: Highly analytical with a track record of supporting process standardization and adapting to evolving regulatory landscapes.
- AI & Technical Skills: Experience with, or a strong aptitude for, utilizing Artificial Intelligence (AI) and automation to optimize risk assessment workflows, streamline data analysis, and scale TPRM operations.
Additional Information
Bring all of you to work
We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.
It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.
Life at Checkout.com http://Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Phone Operations Specialist L2
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure short codes and Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist II role is the second tier on the Level 2 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support to Twilio customers inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.Effectively respond to intermediate-to-advanced questions from customers (external and internal) in core areas and basic questions across multiple areas.
Log customer interactions and tag/categorize issues accordingly, Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently manage complex issues in a timely manner for customers and internal teams with transparency with all the respect.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Willingness to work flexibly in rotational schedules.
You have 4-6 years of experience working with global customers in the operations in the customers facing teams, preferably within an eCommerce or Telecommunications organization.
You have basic technical skills including basic SQL and an understanding of APIs and data analytics.
You’re empathetic and love working with customers and carriers to solve their problems and questions, backed with data.
You are detail-oriented with great organizational skills and comfortable with ambiguity.
You have above average written and verbal communication skills and are able to articulate concepts/ideas in a clear, concise manner.
You are willing to collaborate with communications partners and players in the industry to resolve issues, troubleshoot, and build trust.
You have good time management and organizational skills and are comfortable working under pressure.
Desired:
Hands-on experience in SQL, Looker, Tableau or similar data extraction and data visualization tools.
Experience & understanding APIs and related technologies.
Background in telecommunications is desired.
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Onboarding Operations Specialist (L1).
About the job
Twilio is seeking an Operations Specialist to join the team that runs Twilio’s phone number operations globally. This role will work directly with customers to help them port their phone numbers into Twilio, procure Sender IDs, and have access to phone numbers they require for their applications. The Product Operations Specialist is the first tier on the Level 1 team. The Product Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.
Responsibilities
In this role, you’ll:
Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio.
Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
Log customer interactions and tag/categorize issues accordingly.
Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Respond to and action incoming carrier partner notifications.
Quickly and confidently triage complex issues to the Level 2 team.
Effectively respond to advanced questions from customers (external and internal) in core area and intermediate questions across multiple areas.
Work independently to troubleshoot/determine resolution for issues across the entirety of your team's domain.
Wear the Customer Shoes: Provide support for common customer inquiries received by email to ensure customers have an excellent experience with Twilio.
Draw the Owl: Assess the nature of product or service issues and resolve basic-to-intermediate level problems.
Ruthlessly Prioritize: Log customer interactions and tag/categorize issues accordingly.
Be Bold: Learn new processes across a variety of subject areas and ensure our operations are running smoothly.
Be an Owner: Effectively respond to all basic and some advanced questions from customers (external and internal) in your core area and quickly and confidently triage complex issues via documented internal escalation paths.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
You're thorough, organized, and detail-oriented, and you’re able to prioritize and execute multiple processes.
Experience Required: 1 - 3 Yrs*( depending on candidature)
Strong technical background need not apply
Previous experience into Advanced Email writing, handling international escalations(voice, chat and email)
International stakeholder handling
Monitoring tasks and queues, ensuring SLAs aren’t breached for self and the team
Interaction with the technical team frequently to understand the core nature of the process and implement process improvements as in when demanded
Previous experience into doing root cause analysis
Ready to take up additional tasks depending on requirements
You’re empathetic and customer centric to the core.
You’re a clear verbal and written communicator.
You’re introspective and committed to continuous self-improvement.
You’re capable of learning quickly and mastering complicated systems.
You’re capable of working independently but also energized from working within a team and cross-functionally to achieve the company's goals.
You’re able to complete tasks in core areas within SLAs
Desired:
Running SQL queries , having knowledge of Zendesk, JIRA would be an added advantage
Location
This role will be based remotely in India (Karnataka, Tamil Nadu, Telangana, Maharashtra, Delhi)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Join 1Password’s Trust & Identity Platforms team, where you’ll build the foundational services and developer tools that enable secure, privacy-focused product experiences. You’ll contribute to platforms spanning public key verification, identity, and confidential computing, helping make it easier for people and businesses to stay safer online.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Bring 5+ years of professional software development experience in a production Software as a Service (SaaS) environment, including at least 1 year shipping production Rust code.
- Write idiomatic, asynchronous Rust in the Tokio ecosystem and work with the Rust Tower ecosystem.
- Build and maintain reliable server-side platform components and tools for other developers.
- Work effectively with Go, Amazon Web Services (AWS), Kubernetes, databases, and other cloud technologies.
- Apply a solid understanding of networking concepts, including Hypertext Transfer Protocol (HTTP), Transmission Control Protocol (TCP), virtual sockets (vsock), and service meshes.
- Carry projects forward with autonomy while collaborating clearly with colleagues across teams.
- Bring a thoughtful approach to quality, detail, problem-solving, and continuous learning, with an interest in security, privacy, and cryptography.
What you can expect:
- Write Rust and Go code with a focus on reliability, quality, and durability.
- Contribute to feature design, development, and release.
- Document technical solutions and new designs.
- Provide timely feedback on code submissions and design documents.
- Uphold and improve team processes.
- Help teammates build their skills through mentoring and coaching.
- Expand your technical knowledge and leadership skills while working on meaningful platform challenges.
USA-based roles only: The annual base salary for this role is between $153,000 USD and $214,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $144,000 CAD and $202,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States
Workplace: Remote
About the Team
Our Global Workforce Enablement team leads company-wide global mobility and immigration strategy, moving exceptional talent across borders and enabling OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. We partner closely with Recruiting, Legal, HR, and external vendor partners to deliver a seamless immigration experience.
About the Role
We’re looking for an experienced Global Immigration Business Partner to provide maternity leave coverage from November 2026 through June 30, 2027. In this contractor role, you’ll help maintain continuity across our global immigration programs, serving as a primary advisor to Recruiting, Legal, and business stakeholders across the U.S., EMEA, and APAC.
You’ll bring a strong mix of strategic insight and operational discipline, guiding candidates and employees through complex immigration processes, managing vendor performance, and resolving sensitive or urgent issues. You’ll work within our established programs while identifying practical improvements to processes, communications, and tooling.
You’ll be supported on day-to-day execution by regional specialists, but should be comfortable stepping in directly when needed to keep cases and priorities moving. This role requires someone who can ramp up quickly, exercise sound judgment, and provide consistent support throughout the coverage period.
This position reports to the Head of Global Workforce Enablement based in San Francisco.
Your Responsibilities
- Serve as a primary partner to Recruiting, Legal, and HR teams on immigration matters across the U.S., APAC, and EMEA, with support for other regions as needed.
- Manage the relationship with our immigration vendor to ensure timely, high-quality support and address service issues or escalations.
- Support immigration specialists on the team, coordinating workloads, providing guidance on complex cases, and partnering on timely resolution of escalations.
- Guide candidates, employees, and hiring teams through immigration options and timelines, anticipating risks and triaging urgent cases.
- Maintain continuity across ongoing cases and program initiatives, ensuring clear ownership, documentation, and follow-through.
Location: Europe
Workplace: Remote
About Eneba
At Eneba, we’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports close to 20m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About the team
This is a newly formed team within Payment Operations, built to give Eneba end-to-end visibility into the payment funnel that supports our 20m+ active users across 17+ payment service providers. Today, there is no single, reliable view of funnel health — this team exists to build one: the alerting, dashboards, and reporting needed to identify issues early, quantify their business impact, and route them to the right owner for resolution, whether the root cause sits with us or with a provider.
As a newly established function, the team operates with a strong bias toward action and iteration — validating ideas quickly through small, working proofs of concept rather than long planning cycles, and building up from there.
About You
You bring hands-on experience working within a payment funnel and are comfortable navigating a complex, multi-provider environment — you understand concepts like decline codes and 3DS flows, not just in theory but in practice. You take initiative to investigate issues independently rather than waiting to be assigned a defined task, and you can communicate technical findings clearly to stakeholders without a deep payments background. You're equally comfortable building something from first principles and operating without an established playbook.
Responsibilities
- Take diagnostic ownership of checkout funnel health — surfacing alerts, insights, and defects before they become business-critical.
- Lead root-cause investigations that distinguish engineering defects from user-behavior patterns, and communicate findings clearly to relevant stakeholders.
- Support the funnel's reporting cadence to cross-functional teams, translating data into insights that drive measurable improvements in authorization rate and conversion.
- Analyze authorization-rate, decline-code, and multi-PSP performance to identify the highest-impact bottlenecks in the funnel.
- Partner closely with Product, Engineering, Data Science, and Fraud on the diagnostic work behind funnel issues and processor outages.
- Develop into a trusted point of contact for payment funnel health within the team.
Requirements
Must-have
- Payments funnel literacy: interchange, decline codes, FX, tokenization, 3DS, fraud fundamentals.
- Demonstrated root-cause analysis on funnel drop-off or decline patterns — technical vs. behavioral.
- Able to translate complex data and customer-behavior insights for audiences without deep technical or domain context.
SQL fluency for independent investigation.
Nice-to-have
- Self-serve BI/dashboard tool familiarity for personal investigation speed.
- SQL fluency for independent investigation.
- Experience navigating ambiguity in a fast-changing or high-growth environment.
- Multi-PSP comparative analysis experience.
Salary: EUR 40,000-60,000 Euro a year
Salary ranges may vary. We're seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
We're an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice: https://www.eneba.com/candidate-privacy-notice
What it's like to work at Eneba
- Opportunity to join our Employee Stock Options program.
- Opportunity to help scale a unique product.
- Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
- Paid volunteering opportunities.
- Work location of your choice: office, remote, opportunity to work and travel.
- Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
#LI-JP1
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
App Excellence is responsible for making 1Password reliable, performant, and native across our client and browser surfaces: macOS, Windows, Linux, iOS, Android, Chrome, Firefox, Brave, Edge, and Safari. The domain spans approximately 25 individual contributors across Desktop Excellence, Mobile Excellence, and Browser Extension Excellence, with multiple Engineering Managers and technical leads.
We are hiring a Senior Engineering Manager to lead this domain as a connected system. This role goes beyond managing a single team. You will set strategy across platforms, lead through other managers and senior technical leaders, and establish the operating mechanisms that help End User Experience ship with confidence.
You will own the systems that connect customer health signals to engineering action, including reliability metrics, incident response, quality standards, compatibility planning, and cross-team dependency management. You will partner closely with Product, Design, Release Operations, Build and Release, CI, Security, and other organizations to balance customer outcomes, roadmap delivery, and long-term platform health.
How we’re using AI today
Our Engineering, Product, and Design teams are thoughtfully integrating AI across the full software and product development lifecycle to move faster without sacrificing quality or security. In practice, that looks like engineers using AI-assisted coding tools to accelerate reviews and catch bugs earlier, product managers synthesizing user research at scale, and designers rapidly prototyping and iterating with AI-generated mockups. We approach AI the same way we approach security: with clear principles, human accountability at every consequential decision point, and rigorous evaluation before anything ships to customers.
This is a remote opportunity within Canada and the US.
What we're looking for:
- Significant experience leading software engineering teams, including experience managing or developing other engineering leaders.
- Demonstrated ability to lead across multiple teams, products, or technical domains with shared dependencies.
- Experience setting strategy, shaping an operating model, and turning ambiguous problems into clear priorities and measurable outcomes.
- Strong judgment in balancing delivery speed, quality, reliability, customer impact, and long-term technical health.
- A track record of building effective partnerships across Engineering, Product, Design, and other functions.
- Experience using operational data, customer signals, and delivery metrics to guide decisions.
- Excellent written and verbal communication, with the ability to create alignment from individual contributors through senior leadership.
- A people-first leadership approach and a commitment to inclusive, healthy, and high-performing teams.
Bonus points for:
- Leading client application, mobile, desktop, browser, platform, or developer infrastructure teams.
- Building operational health, observability, reliability, or quality programs.
- Managing distributed teams and organizations through periods of growth or change.
- Working with release engineering, CI systems, platform vendors, or compatibility programs.
- Experience in security, identity, SaaS, or other products where trust and reliability are central to the customer experience.
What you can expect:
- Set the strategy and operating model for App Excellence across desktop, mobile, and browser extension teams.
- Lead through Engineering Managers, Team Leads, Staff Engineers, and other senior technical leaders, creating clarity, accountability, and a strong leadership bench.
- Establish shared practices for operational health, observability, quality, release readiness, and protection of critical customer journeys.
- Connect signals such as Bad User Days, crashes, latency, incidents, and key-flow success to prioritization and roadmap decisions.
- Drive cross-team planning and trade-offs across platform compatibility, release, build, CI, and other shared dependencies.
- Build strong partnerships across Engineering, Product, Design, Security, Release Operations, and other stakeholders.
- Represent App Excellence in organizational planning, capacity planning, and senior leadership discussions.
- Hire, coach, and develop managers and senior technical leaders while fostering an inclusive, healthy, and high-performing environment.
- Identify systemic risks and create simple, durable mechanisms that improve delivery and customer outcomes.
What success looks like:
- App Excellence has clear ownership, decision rights, and priorities across its teams and platforms.
- Health and quality signals consistently move from detection to ownership to resolution.
- Cross-team delivery is predictable, with dependencies and risks surfaced early.
- Critical customer paths have explicit quality standards and reliable verification practices.
- Engineering Managers and senior technical leaders have the support and autonomy to lead effectively.
- The organization relies less on reactive coordination and individual heroics.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $334,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $202,000 CAD and $293,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for an experienced accountant to own Equity Accounting and Reporting at Anthropic, based in San Francisco. You will be the one owner of equity accounting numbers across US GAAP, IFRS and local GAAP in every jurisdiction where we have employees holding equity: expense booking by entity, intercompany recharge booking, current and deferred tax on equity, and the equity footnote and local statutory disclosures, prepared once and reused. You will own equity reporting data from Shareworks, our equity administration platform, through to the ledgers, while staying hands-on: preparing and reviewing close materials, owning your own accounts, and serving as the first escalation point for the judgment calls in your domain.
Share-based compensation (SBC) is one of the most cross-functional areas of our reporting. Grants, vesting, exercises and the events that follow each carry requirements for US GAAP, IFRS and local GAAP expense, pushdown and recharge postings, tax provisioning, payroll withholding, transfer pricing and statutory disclosure, and those needs are met across Equity Administration, Equity Reporting, Accounting, Treasury, Tax, Transfer Pricing and Global Payroll from a single set of award-level records. This is a build role: you will take the open workstreams from manual to automated, work with Finance Systems and Shareworks to build the reports each stage needs, finalize the policies and agreements that sit behind recharges, and bring the end-to-end process to a scalable, efficient and fully compliant close. We are looking for someone who has owned equity accounting in a growing global organization before and wants to do it again at one of the most important companies in the world.
Key responsibilities
Close ownership
Own the equity portfolio through month-end and quarter-end close: US GAAP, IFRS and local GAAP equity expense, pushed down and booked by entity, including reconciliations, journal entries and variance commentary
Own intercompany recharge booking: invoicing, settlement, Treasury communication and the foreign exchange (FX) that follows
Own current and deferred tax on equity by entity and in local currency, including the IFRS deferred tax mark to the share price and windfalls or shortfalls through the tax provision
Ensure every close deliverable is audit-ready, with clear documentation of positions and supporting evidence
Technical accounting and policy
Write, own and maintain the accounting policies and standard operating procedures (SOPs) for equity across US GAAP, IFRS and local GAAP: grant-date fair value and expense schedules, recharge basis by entity, mobility apportionment, and the treatment of cancellations, modifications and one-off events
Partner closely with Tax to close every open policy position and execute the recharge agreements that depend on them
Research the tax and accounting rules for each new jurisdiction entered and categorize it under our framework before the first grant lands there
Own the equity footnote and local statutory disclosures for all entities, including the award rollforward for each period with internal transfers, and the external audit responses that support them
Controls
Design and operate Sarbanes-Oxley (SOX) controls across equity expense, recharges and deferred tax; review control evidence and own timely remediation of any gaps
Establish completeness and cut-off controls so that the same award, the same entity, the same event dates and the same FX rate flow from Shareworks to every ledger, report and return
Systems and automation
Anticipate changes in reporting needs and work with Finance Systems and Shareworks to build them: IFRS expense and deferred tax reports in local currency at Workday rates, mobility snapshots driving expense apportionment, corporate tax apportionment rules, and exercise and disclosure reports with mobility detail
Automate the monthly pushdown and recharge postings and the reconciliation of deferred tax to expense reports, replacing manual work
Document workflows and controls in a way that supports knowledge transfer, audit evidence and scale
Cross-functional partnership
Partner with Equity Administration, Equity Reporting, Accounting, Treasury, Tax, Transfer Pricing and Global Payroll so each stage of an award is handled from every statutory and reporting perspective and every stakeholder has the data they need
Record in the local books (secondary ledgers) the local SBC expense and recharges that feed the cost base for transfer pricing
Translate complex equity accounting into plain language for non-finance stakeholders
Equity events
Lead the cross-functional, cross-jurisdictional review of one-off equity events such as tender offers and share repurchases, covering the accounting, the deduction, payroll withholding, Treasury and the resulting disclosures
Coordinate with Tax and advisers on open conclusions, such as the apportionment logic for corporation tax versus payroll tax, so report configurations are right before they are built, manual rework is minimized and the data serves every purpose it is built for
Minimum qualifications
Certified Public Accountant (CPA) or equivalent professional accounting qualification
Deep, hands-on experience with stock-based compensation under Accounting Standards Codification Topic 718 (ASC 718), IFRS 2 and local GAAP, including equity roll-forwards and reconciliation to an equity administration platform
Experience with the tax accounting for equity: current and deferred tax by entity, mobility apportionment, and windfalls and shortfalls through the provision
Experience owning a portfolio of accounts through close in a public company or pre-initial public offering (IPO) environment, including designing and operating SOX controls
Experience writing and maintaining accounting policies and SOPs, and being accountable for how they are applied
Ability to structure ambiguous problems, reach defensible conclusions and document them clearly
Clear written and verbal communication with non-accounting partners
Preferred qualifications
Progressive accounting experience that combines Big 4 audit with time at a high-growth or startup company
A clear point of view on how artificial intelligence (AI) tools can eliminate low-value accounting work, and a track record of putting it into practice
A project management qualification or experience running cross-functional workstreams
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$300,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Toronto, Canada
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers, and marketers to make informed decisions and stay ahead in the competitive mobile landscape.
We are looking for a skilled Business Technology Support Engineer to join our team to manage the day to day information technology tools and facilities for our amazing global staff.
You are a service oriented, self starting, problem solver that thrives working in a modern SaaS company.
What You Will Focus On
- Develop and interpret organizational goals, policies, and procedures related to Corporate IT, info security and SOC II compliance.
- Review new vendors and work on process improvements.
- Purchase and coordinate delivery of IT equipment & maintain asset inventory.
- Maintain SaaS applications and licensing.
- Collaborate and communicate with technical leaders to ensure systems operate within security controls.
- Review project plans to plan and coordinate project activity.
- Train users on IT systems and provide technical support when issues arise.
- Assist with employee provisioning and deprovision.
Skills We Are Interested In
- Operating system knowledge (Mac and Windows).
- Proficiency in scripting languages.
- Strong organizational and coordination abilities with close attention to detail.
- Experience with GSuite, cloud automation, MDM and other SaaS tools.
- Proficiency with installation/configuration of software and hardware (including network equipment and printers).
- Excellent communication skills for communicating with the business technology team, employees and other departments.
If you are ready to take the next step in your career at Sensor Tower, we’d love to hear from you!
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview of This Role
As Director of Product, SaaS Platforms, you'll own the product direction and business outcomes for GitLab's software as a service (SaaS) environments: GitLab.com, our multi-tenant platform, and GitLab Dedicated, our single-tenant offering. You'll connect reliability, scalability, and operability with the commercial decisions that make these platforms sustainable businesses.
Your scope spans both platforms, not a single feature roadmap. On GitLab.com, you'll guide growth through better customer isolation and additional cells, alongside rate limits, usage limits, and monetization. On GitLab Dedicated, you'll help scale it to hundreds of customers through automation, customer self-service, and closer alignment with GitLab's latest releases. You'll balance customer needs with operating costs and gross margin.
This director-level role starts as an individual contributor. It's remote and open to candidates based in the United States or Canada, with no specific time zone preference.
What You'll Do
Set the product strategy and roadmap across GitLab.com and GitLab Dedicated, connecting platform capabilities to customer and business outcomes.
Drive improvements in platform reliability, scalability, and operability, including better separation between customers and expansion of GitLab.com's cell-based architecture.
Define GitLab.com's rate limits, usage limits, and related monetization approach.
Scale GitLab Dedicated through maintenance-window automation and other operational improvements, while controlling costs and improving gross margin.
Expand customer self-service through Switchboard, giving customers tools to monitor, observe, and operate their Dedicated tenants.
Guide capabilities such as customer-initiated disaster recovery and geographic redundancy, and enable earlier access to beta features on GitLab Dedicated.
Reduce the delay between GitLab releases and their availability on Dedicated.
Own the business side of the portfolio as well as the technical product direction, developing profit and loss (P&L) ownership for both platforms and helping establish GitLab.com as a P&L business.
What You'll Bring
Experience leading a product portfolio at director level or with comparable scope, setting direction across multiple related products rather than a single roadmap.
Technical product experience with cloud platforms, infrastructure, or SaaS environments, including the tradeoffs involved in reliability, scalability, and operations.
The ability to connect product decisions to commercial outcomes, including monetization, operating costs, and gross margin.
Experience translating complex platform challenges into product priorities and working across teams to deliver them.
The ability to lead through product direction and influence in a director-level individual contributor role.
Direct ownership of a product P&L is particularly valuable. Experience in an organization actively adopting artificial intelligence (AI) would also be helpful.
About the Team
The SaaS platform portfolio brings together GitLab.com and GitLab Dedicated. The work spans shared-platform growth, single-tenant operations, and the tools customers use to manage their environments. The challenge is to improve the customer experience and platform capabilities while building a scalable, financially sustainable operating model for each offering.
At GitLab, our mission is simple: to enable everyone to contribute to and co-create the software that powers our world. Our platform brings together development, security, and operations, helping teams collaborate throughout software delivery.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$203,200
—
$345,600 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Customer Success Manager on Twilio’s Twilio team.
About the job
At Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms, and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
The Customer Success Management team at Twilio is the central touchpoint for our customers, orchestrating the post-sales customer lifecycle in partnership with professional services, sales and support. The team manages the customer relationship, coordinates internally within Twilio, drives product adoption and guides the customer to take full advantage of our ecosystem. Fundamentally, the CSM team ensures customers derive value from our platform, and ultimately renew and grow their relationships with us.
As a Customer Success Manager, Strategic accounts you will be at the forefront of driving customer satisfaction by developing tailored strategies that align with both customer goals and company objectives. Your work will directly impact customer retention and growth, as you will solve complex challenges, influence strategic decisions and advocate for customer needs across executive stakeholders. We are looking for CSMs who are passionate about first party data and how it can transform organizations. As a CSM, you will have the opportunity to help some of the world’s most influential companies solve their toughest data problems. So if you get excited about things like defining culture and process, you may be the Customer Success Manager we’re looking for!
Responsibilities
In this role, you’ll:
Ensure customer success by driving full value realization of the Twilio platform.
Develop and execute strategic roadmaps for product adoption, customer satisfaction, and advocacy.
Manage the customer relationship, acting as a trusted advisor to executive and senior leadership in Engineering, Product, Business Analytics, and Marketing.
Cultivate strong relationships with IT, engineering, and development teams to drive engagement.
Identify and expand opportunities to deepen customer engagement and account growth.
Collaborate with internal teams to optimize implementations and resolve complex technical challenges.
Build and nurture new stakeholder relationships to unlock expansion opportunities.
Partner with Sales on account renewals and expansion strategies.
Analyze your portfolio to prioritize high-impact risks and opportunities.
Proactively identify risks, prioritize opportunities, and develop mitigation plans for high-impact accounts.
Become a Twilio platform expert while staying current with industry trends in data and analytics.
Ensure execution of customer maturity and technical discussions via coordinating solutions internally across engineering, marketing, product, and support teams.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
4–6 years of direct experience in Customer Success, Account Management, or Strategic Account Management within a B2B technology or SaaS organization.
Experience managing significant customer relationships and portfolios representing $5M–$15M+ in annual recurring revenue (ARR) preferred.
Proven experience working within or supporting Fortune 500 companies or similarly large organizations.
Expert in customer strategy development, bringing data-driven insights and best practices to optimize client success.
Proven ability to build and sustain relationships with stakeholders across all levels and business units within an organizations
Intellectually curious, asks critical questions, and challenges ideas for better solutions
Develops and implements strategies to maximize revenue growth and product adoption for the assigned portfolio, leveraging insights into client needs, market trends, and financial metrics.
Excellent communication skills for engaging executive stakeholders through presentations and discussions.
Skilled in problem-solving, able to simplify complex issues and develop actionable strategies for clients.
Strong collaboration and influence skills to align internal teams and external stakeholders.
Thrives in dynamic environments, adept at creating structure and processes for high-impact customers.
Focus on customer satisfaction and retention, with a track record of anticipating needs and delivering tailored solutions.
Passionate about leveraging data and technology (e.g., analytics, APIs, SQL) to drive business outcomes.
Location
This role will be remote, but is not eligible to be hired in CA, CT, IL, MA, MD, NJ, NY, OR, PA, RI, TX, VA, WA, or Washington DC.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $XXX,XXX (Developing Minimum for Tier 3) - $XXX,XXX ( Mid for Tier 3).
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $XXX,XXX (Developing Minimum for Tier 2) - $XXX,XXX ( Mid for Tier 2).
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $XXX,XXX (Developing Minimum for Tier 1) - $XXX,XXX ( Mid for Tier 1).
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 15, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: New York, NY; San Francisco, CA; Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring remote across the US — we also have offices in New York, San Francisco, Seattle, London, Paris, and Tel Aviv.
We're looking for a Social Media Lead to build the strategy and operating model behind how Runway shows up on social. Our audience spans filmmakers, artists, developers, researchers and enterprise teams, and each of them comes to our channels for something different. Your job is to give every channel a clear role and make sure our biggest moments, from model launches and research releases to film festivals and conferences, land with real distribution behind them.
You'll bring a strong point of view on where Runway should show up and how. You'll help our researchers, engineers, creatives and executives share the work closest to them with credibility and authenticity, and you'll treat our community of creators as collaborators in telling the story. You'll be hands-on where it matters, but this role is defined by strategic leadership and operational ownership.
WHAT YOU’LL DO
- Set Runway's social strategy, raise the creative bar and build the calendar around a steady, always-on presence that leads into our biggest launches
- Define a distinct role for each channel across X, Instagram, TikTok, YouTube, LinkedIn and emerging community platforms
- Decide when Runway, a researcher, an executive, a creator, a customer or a partner should lead the story, then build the distribution plan around it
- Partner with Research, Product, Comms and Brand to turn model launches, research papers and product updates into native, credible social moments
- Help Runway researchers, engineers and executives post about their work, with clear guidance, coaching and coordinated amplification
- Work with our Community team, partners and our broader creator community to put the work made with Runway at the center of our channels
- Establish a clear scorecard and use social insights to sharpen the work over time
WHAT SUCCESS LOOKS LIKE
- Social runs on data-driven goals across reach, awareness, demand, campaign lift and audience insight
- Runway has a clear social point of view and a defined role for each channel
- Social is a strategic driver of visibility, creative adoption and demand, not an internal posting service
- Runway's researchers, engineers and executives have an easy, trusted way to share their work, and the strongest posts get coordinated amplification
- Creators see Runway's channels as the best place for their work to be seen
WHAT YOU’LL NEED
- 5+ years of experience in strategic social or related marketing programs; 2+ years at a top-tier technology, consumer, media or entertainment company is a plus
- A track record of building social strategy and the operating model behind it: prioritization, agency and contractor management, workflows, measurement and executive alignment
- Excellent editorial judgment and an instinct for what feels credible and native on each platform, especially X, Instagram, TikTok, YouTube and LinkedIn
- Fluency across disparate cultures: film, art and creators, AI and startups, venture capital and Silicon Valley; comfort translating technical research for a broad audience
- Comfort with performance and brand measurement, including how to separate correlation from impact and how to run disciplined tests
- Hands-on familiarity with generative AI tools, including Runway, and curiosity about where they're headed
- Ability to thrive in a fast-moving environment where priorities shift with each launch
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: Remote (Canada)
Workplace: Remote
BUILD SOMETHING PEOPLE LOVE
Wealthsimple is Canada’s leading financial innovator. The company offers a full suite of simple, sophisticated financial products across managed investing, do-it-yourself trading, cryptocurrency, tax filing, spending and saving. Wealthsimple currently serves more than 4 million Canadians and holds over $169 billion in assets under administration. The company was founded in 2014 by a team of financial experts and technology entrepreneurs, and is headquartered in Toronto, Canada.
We're proud of what we've built — and we're just getting started. Read our Culture Manual https://www.wealthsimple.com/en-ca/culture and learn more about how we work https://www.wealthsimple.com/en-ca/careers.
ABOUT THE TEAM
The tax team sits inside Finance and looks after Wealthsimple's own corporate tax position. We're deliberately building out specialist tax functions: one lane owns direct tax, another owns transfer pricing and international tax, this role will own the indirect tax lane. The team is small, the entity group isn't, and we're putting in place the review and documentation discipline that investor-grade reporting depends on. If you'd rather set a technical standard than inherit one, this is a good moment to join.
In this role you'll be responsible for:
- Manage the end-to-end indirect tax compliance (GST/HST, QST, PST) across all applicable jurisdictions, ensuring accuracy and compliance with statutory deadlines
- Support month-end and quarter-end close, including review of tax accruals, account reconciliations, forecasts and variance analysis
- Manage multi-jurisdictional tax registrations and nexus monitoring, adapting to fast expansions into new product lines and geographic markets
- Manage relationships with external tax authorities, including preparation of audit responses and correspondence with CRA and provincial agencies
- Monitor indirect tax legislative and regulatory developments and assess the impact on the organization
- Maintain and improve internal controls, tax policies, and compliance procedures
- Collaborate with Finance and technology teams to ensure accurate tax coding and support systems and process improvements, including AI automation initiatives
- Identify and pursue ITC and ITR recovery opportunities; conduct risk assessments to surface and remediate material exposures
- Provide indirect tax research and advisory support on new business initiatives, including product launches and corporate transactions
Skills you'll bring:
- CPA designation required; completion of the CPA In-Depth GST/HST Program or equivalent indirect tax training preferred
- 5–7 years of indirect tax experience, with exposure to both public accounting and public company industry environments preferred
- Strong technical knowledge of Canadian indirect tax regimes including GST/HST, QST, PST, RST
- Practical experience with financial institution (FI) and Selected Listed Financial Institution (SLFI) indirect tax rules, including the Special Attribution Method (SAM), is required
- Solid understanding of cross-border and imported supply rules
- Excellent tax technical and research skills, with the ability to balance commercial objectives and tax risk exposures
- Proficient with tax software, ERP systems and AI technology (e.g. Netsuite, Claude)
- Strong analytical, organizational, and problem-solving skills
- Detail-oriented and communicates well
- Corporate income tax knowledge is an asset
WHY WEALTHSIMPLE?
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year*
✈️ 90 days away: work outside Canada for up to 90 days per year*
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
*Unlimited paid sick days, Wellness Days and the 90 day away program do not apply to certain roles.
ICYMI
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
ГибридBeijing, China
Shenzhen, China
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, United States; It's remote and open to candidates based in the United States or Canada, with no specific time zone preference; The base salary range for this role’s listed level is currently for residents of the United States only
УдалённоRemote - US
УдалённоleadNew York, NY; San Francisco, CA; Remote; Lastly, the provided range is the expected salary for candidates in the U.S
Автоотклики