Location: Orem, Utah
Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.
Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.
Redstone's purpose is "
to empower our people and elevate communities
." We achieve our purpose by embodying our core values:
We Are Believers
We Communicate Authentically with Care
We Stay The Course
We Drive Performance
CLASSIFICATION
: Part-time, Non-Exempt
COMPENSATION:
$18.00 Per Hour, with the ability to earn performance bonuses
BENEFITS:
401K Plan with up to 6% matching
POSITION SUMMARY:
The Leasing Specialist assists with day-to-day leasing and administrative operations for the community. Leasing Specialists assist Community and Leasing Managers with reaching all KPI goals.
KEY DUTIES & RESPONSIBILITIES:
The Part-Time Leasing Agent supports the community by providing excellent customer service at the front desk, assisting current residents, and helping with leasing activities as needed. This role is responsible for handling package intake, answering resident questions, maintaining a secure lobby environment, and supporting the leasing team during tours and application processing. The position requires strong communication skills, reliability, and a positive attitude when interacting with residents and prospects.
EXPERIENCE & QUALIFICATIONS:
1-2 years of customer service and sales experience
Strong communication skills
Experience with Entrata Software or familiarity with PM software is a plus
Ability to remain calm and collected in high-stress situations
Enjoy and take pride in providing excellent service
Warm, friendly demeanor
Basic computer skills: typing and writing ability for correspondence, memos, etc.
High School Diploma or equivalent
At Redstone Residential, we’re committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you’re just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we’d love to hear from you.
We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
Задачи:
— Наличие среднего либо высшего профессионального образования.
— Коммуникабельность, стрессоустойчивость, вежливость.
— Умение работать с нормативно правовыми актами...
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role
Lyra Health is looking for a detail-oriented and highly motivated individual to join our team as a Client Support Specialist. This person will share responsibility with the team for responding to queries from Lyra clients and providing general support with billing questions, coordinating with the provider support team, and helping to troubleshoot issues.
We are looking for someone with a collaborative nature who is focused on clients and passionate about removing barriers to get clients the help they need. Must be able to work independently with a sense of urgency to manage day to day tasks.
The shift needed for this role is: Monday - Friday 9:30 am - 6 pm PT
Responsibilities
Responsible for acting as a billing liaison between clients and company, resolving customer queries via phone and email while meeting productivity goals
Follow up on returned claims, among other billing responsibilities
Keep clients informed of billing and payment status
Collaborate with internal billing teams and customer success as needed to resolve client cases
Troubleshoot issues related to client accounts and collaborate with provider team to complete steps necessary to use health plan benefits
Collaborate with technical teams to identify bugs and improve the client/provider experience
Ability to work on a scheduled shift and holidays
Qualifications
1+ years experience in healthcare billing customer service
Experience in healthcare and/or medical billing a plus
Experience in medical billing setting in bank reconciliation, payment posting and patient billing, ability to read and understand EOBs helpful
Experience with Zendesk, Salesforce, and/or JIRA a plus
Excellent attention to detail
Excellent written and verbal communication skills
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Client Support Specialist- Billing, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $26/hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location.
The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K retirement benefits
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
We can’t wait to meet you.
Location: Romania; Croatia; Serbia; Bulgaria; South Africa
Own AI and systems for a scaling CPA firm. Automate workflows, integrate APIs, build real AI capacity gains.
$3,500-4,000 USD/month | Full-time | Overlap to 2pm ET
Craig Cody & Company
is a US-based CPA firm headquartered in New York, working with a large base of agency clients. We support over 70 agency clients, many of them connected to AMI (Agency Management Institute), on their accounting and tax work. The firm is almost entirely remote with around 30 people: CPAs across the US in the Carolinas, Texas, California and Washington State, a small admin and bookkeeping team in the Philippines, and team members in the UK. Hiring remotely and internationally is something we are already very comfortable with.
Compared to most small CPA firms, we lean heavily into technology. The attitude here is simple: let's spend the money, let's get the tech, let's use it. We are not a hierarchy, we are pretty flat, and we are nice people, so no one is snapping at anybody. Core IT is handled by an MSP provider we have worked with for around 15 years.
We're looking for an AI & Systems Specialist to help the firm take advantage of AI and better integrate the systems we already use, so we can increase capacity and efficiency across the business. You will become the internal go-to owner of the firm's systems, working alongside our long-standing MSP provider to implement and evolve an AI strategy, likely built around a locally hosted AI model.
Here is what you will be doing:
🔗 Tie together our core systems (Karbon practice management, QuickBooks Online, HubSpot and CCH Axcess tax software) using APIs where available.
🤖 Implement AI into existing processes, for example drafting account-manager email replies by pulling from recorded client calls, email threads, notes and Karbon data.
⚙️ Automate recurring workflows, such as pulling data out of QuickBooks Online for tasks done for every client.
📄 Support AI-assisted first-pass review of tax returns, for example working with XML output from CCH Axcess rather than 100-plus page PDFs.
🖥️ Stand up and manage AI infrastructure flexibly, including local AI (a Mac Studio is on order) and cloud environments such as AWS, depending on data sensitivity.
🛠️ Interact with our existing MSP provider (2 to 3 people) on IT matters.
💬 Sit down with team members, such as our HR and Admin lead, to understand their processes and identify where AI and automation can help.
This is a full-time role. You will need to overlap with US hours, working until around 2pm US Eastern.
Requirements
To be successful in this role, you need:
✅ Strong experience integrating SaaS systems via APIs and building automations.
✅ Hands-on AI implementation experience, using the right model or tool for the job (local versus cloud, sensitive versus non-sensitive data). You don't need to be a hardcore developer: building with AI and low-code tools is fine, as long as you understand the technology well enough to judge the right approach.
✅ Solid working knowledge of local AI setups and cloud environments, with proficiency in AWS.
✅ Excellent spoken and written English, and the ability to explain things in plain terms and train non-technical team members. You will translate business problems into technical solutions.
✅ To be willing and able to overlap with US hours, up to around 2pm US Eastern.
✅ Your own laptop and a reliable high-speed internet connection.
Brownie points for:
⭐ Experience or interest in the accounting and finance world (interest matters more to us than direct experience).
⭐ Familiarity with any of our core tools: Karbon, QuickBooks Online, HubSpot, CCH Axcess.
You will fit in well here if you are a self-starter who doesn’t need hand-holding. You bring us ideas, we approve them, and you run with them. When we suggest doing something one way and there’s a better way, you tell us why. Some of what we want may not be technically possible yet, and we’d rather hear that early. You build trust with non-technical colleagues rather than being seen as just the techy person. We are looking for someone who is long-term minded and excited to grow with a fast-moving firm at the forefront of AI in accounting.
Benefits
What’s in it for you?
💰 $3,500 to $4,000 USD per month.*
📄 Full-time independent contractor position.
🌍 Fully remote, with flexibility on location as long as you overlap with US Eastern hours until around 2pm ET.
🏖️ 2 weeks of paid vacation.
🤒 5 sick days.
🎄 Christmas week and July 4th week off with pay.
📅 5 local holidays.
*Please note that this is a gross salary and that you are responsible for any tax-related procedures in your country of residence. We kindly ask you to apply only if you are happy to work remotely as an independent contractor.
This is our typical hiring process - occasionally, it may include extra steps.
For this role, JobRack is partnering with the company to find their next hire. We’ll handle all the screening and testing, so they see only the best-fit candidates - like you!
🔍 How to shine
• Read the role details carefully.
• Submit a thoughtful, high-quality application.
• Stay responsive - we’ll keep you updated at every stage.
✨ Important notes
• Apply only through JobRack; please don’t contact the company directly.
• We expect a respectful hiring experience - any disrespect means instant disqualification.
• This is a full-time, primary role (no freelancing or second jobs).
❓ New to remote work?
Check out our handy FAQ:
jobrack.eu/jobseeker-faq
Location: Remote (ACCEL Services)
Are You the Kind of Teacher Who…?
…believes great teaching can change a student’s entire trajectory?
…wants to make a meaningful difference for students, families, and schools every day?
…thrives on collaboration, growth, and finding creative solutions when challenges arise?
…wants to be part of a team that truly supports you—not just another person on the staff list?
If you answered yes, we’d love to meet you.
Accel Schools is seeking highly qualified virtual Intervention Specialists who believe every student deserves high-quality instruction and are committed to creating impactful learning experiences for every learner.
We are looking for mission-driven, service-oriented problem solvers who take on challenges head on, and believe a growth mindset isn’t just something we teach students—it’s something we live as educators.
Our goal is bigger than simply filling a position. We’re building a community of well-rounded educators who support one another, help schools thrive, and serve students and families exceptionally well. Come grow with us.
Please note – this is an online school position and all instruction occurs virtually.
Eligibility: Open to residents of Ohio
A
bout the Opportunity
The Intervention Specialist supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program.
Work cooperatively with classroom teachers, interpreting the abilities and disabilities of these students, assisting in classroom intervention strategies, modifying general education curricular as necessary, and assisting the student with regular class assignments
Conduct diagnostic assessments for instruction
Facilitate IEP Meetings and write IEP goals and objectives
Relentlessly work to meet all goals related to student achievement and culture as well as state specific achievement goals
Utilize research-based best practices in daily planning and instruction
Integrate culturally responsive teaching practices into daily lessons and interactions with students, parents, and colleagues
Serve a
s case manager for a d
esignated set of students
Communicate regularly with stakeholders regarding the academic and social-emotional growth of the students
Willingness to take on cross-team assignments and projects
Perform other duties as assigned
About You
Current Ohio Intervention Specialist License (preferred)
Knowledge of State Standards and Common Core Standards
High level of comfort working in a growth-focused coaching environment based on frequent observations, debriefs, action planning, and progress monitoring
High quality written and verbal communication skills
High proficiency in Microsoft Office and Google products
Excellent organization and time management skills
Ability to work independently and contribute to a team
Ability to pass federal and state criminal background checks (FBI/BCI)
Experience working in a multi-cultural setting (preferred)
About Us
“We believe that every child should be able to be anything they want in life, regardless of their birthplace and circumstances.” – Ron Packard, CEO & Founder
ACCEL Schools is a network of 80+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
The annual starting salary for this position is between $48,000 – $52,000 annually. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
We offer the following benefits:
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at
Early Learning Academies
locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Accel Schools and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
Location: California_Remote
Processing Specialist-Team Lead:
Position Overview
Verra Mobility is currently hiring a Team Lead in our Government Solutions Event Processing department. This developing leader is someone who will be reliable, punctual, exercises good judgment, and makes sound business decisions. A successful candidate will have demonstrated leadership characteristics along with a desire to develop these leadership skills further. The candidate must place great emphasis on high quality work paired with efficient production. This candidate will support the Supervisor in curating sustainable employee engagement. It is essential that this leader have a true customer-centric mindset, and a lens for both internal and external stakeholders. The Team Lead will report to the Operations Supervisor within Verra Mobility’s Operations Group.
Essential Responsibilities
Regularly reviews processor performance, then provides coaching and training to address gaps.
Thorough understanding of core values and leadership competencies with the proven ability to inspire others to embody them as well.
Serve as leader within a team environment.
Operate as the initial point of contact for team members regarding escalations or other issues.
Collects and disseminates daily metrics.
Responds to client, customer, and/or internal processing-related inquiries in a professional, thorough, and timely manner.
Fields and resolves escalated internal inquiries from other departments.
Provides feedback and/or suggestions to leadership team on improving operational procedures and processes.
Collaborate in planning and strategy sessions using continuous improvement methodologies.
Partners with outside vendor and subcontractor organizations as needed.
Diligently works on various internal project assignments as needed.
Assists Supervisor/Manager with other tasks and duties as assigned.
Oversees the office and team when supervisor is out of the office.
Process events as needed.
Qualifications
High School Diploma, GED, college experience preferred or equivalent work experience.
Strong problem-solving and analytical skills.
Excellent written and verbal communication skills.
Ability to work in a fast-paced environment.
Ability to lead/facilitate meetings.
Proven ability to multi-task, prioritize work, and act with a sense of urgency to meet assigned deadlines.
Ability to work independently and as part of a team.
Decisive and able to quickly make sound decisions.
Professionalism and the ability to work well with different groups of people and different layers of leadership.
Exceptional aptitude and flexibility towards serving and assisting others.
Strong interpersonal, decision-making, organizational and conflict management skills.
Focus on high quality and strong attention to detail.
Advanced computer skills with O365 suite and reporting databases.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: United States- Canutillo, Texas
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
Oversees the integrity of inventory and restocking of items in inventory.
Processes repairs for stock; puts away stock; timestamps repair parts; pulls parts; delivers component parts to technicians for repairs.
Controls inventory and material from vendors keeping within established department budget; proposes changes to stock levels and reorder levels for effective inventory management; analyzes inventory records.
Processes requisitions; monitors stock levels and parts; enters order and stocking data in tracking program; receives purchase orders and stocks items; checks on status of orders expedites late material orders.
Maintains cross-reference system for optimal usage; tracks and updates nonconforming parts.
Works closely with department managers/supervisors to assure areas stay within budget.
Assist with inventory problem resolution; oversees the integrity of inventory and resolves discrepancies; participates in semi-annual physical inventory; works with Accounting and auditors to assure accuracy. Controls inventory and material from vendors keeping within established department budget.
Participates in available training devoted to purchasing professionalism and to acquire supervisory and management skills.
Sources and evaluates vendors who can supply plant level services
Oversees the follow-up of past due orders and performs activities to reduce POE and invoice grief.
Establishes and maintains an aggressive cost reduction program, reporting results to department management.
Assists Customer Service agents and Operations personnel with system parts transactions.
Places claim with OEM’s to replace defective parts under warranty.
Participates in Service/Quality Initiative; continually improves processes; quantitatively monitors processes. Completes required quality core classes and uses skills and techniques presented. Uses the Core Values in work environment. Adheres to company/customer safety procedures.
Knowledge, Skills, Abilities (KSAs), & Competencies:
Essential KSAs:
Associate's degree (A. A.) or equivalent from two-year college or technical school; or equivalent combination of education and experience.
Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence; effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization; add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; compute rate, ratio, and percent and to draw and interpret bar graphs; apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; deal with problems involving several concrete variables in standardized situations.
Desirable KSAs:
Must be a team player, organized, self-motivated and able to prioritize.
Must have outstanding people and communication skills to interact with other team members, customers, and management.
Competencies:
Personal Discipline
Communications
Customer Focus
Physical Demands and Working Conditions:
While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$40,870.26
—
$52,269.46 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: AZ_Phoenix_Office
Who we are…
Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We are also creating smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations for over 8.5 million vehicles. And we are a leading provider of connected systems, processing nearly 165 million transactions each year across 50+ individual tolling authorities.
Position Overview:
Evaluate and process high volumes of customer and citizen requests in accordance with applicable business rules, procedures, and statutes.
Develop and maintain a strong understanding of customer-specific business rules and requirements to ensure timely and accurate processing.
Ensure work is completed in accordance with established business requirements, procedures, and company standards.
Review work for accuracy and completeness and take appropriate action to resolve missing or incorrect information prior to completion.
Identify and escalate complex requests, processing issues, or potential SLA risks to the appropriate team member or leadership.
Provide exceptional customer service to citizens and clients.
Process requests received from internal operational and support teams as required.
Meet or exceed established service level agreements (SLAs), quality standards, and performance expectations.
Maintain accurate documentation and records related to completed work and correspondence.
Qualifications:
Qualifications
High School Diploma or Equivalent
Intermediate computer skills using Microsoft Office (Word, Outlook, SharePoint, and Excel)
Data Entry 40 wpm
Strong communication, both verbal and written
1+ years of data entry experience required
Demonstrated ability to work and problem solve independently as well as recognize when to escalate issues
Make sound decisions and accept / act upon constructive feedback
Adhere to professional behavioral expectations and the ability to work well with different groups and departments
Must be able to communicate effectively in the English language. Bilingual in English and Spanish is a plus.
Must be able to operate effectively and reliably in office and/or at home
Drug Test, Background Check and Fingerprint are required
Capable of sitting or standing for extended periods will be a requirement
Capable of reviewing data and/or images on a computer monitor for extended periods (typically 8 hours shif ts)
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
УдалённоUnited States
УдалённоRomania; Croatia; Serbia; Bulgaria; South Africa; $3,500-4,000 USD/month | Full-time | Overlap to 2pm ET