Location: Philippines
Korean Bilingual Medical Virtual Assistant
Neolytix | Remote | Full-time
Do work you can actually see make a difference!
Most medical VA roles hand you one small piece of the process and never show you the rest. At Neolytix, you learn how a clinic runs from start to finish, and you see how your work helps providers spend more time caring for patients. If you’re fluent in
Korean and English
, careful with detail, and ready to grow in healthcare, this role is built for you.
Why Neolytix?
Neolytix is a boutique consulting and management services organization. We partner with small and medium-sized healthcare practices across the United States. Our clients trust us because we give them practical, no-nonsense advice on the issues that matter most to their practices.
4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor
, with an 80% approval rating
A boutique team, so your work gets noticed and your growth gets supported
Colleagues from many countries and cultures!
What you’ll get
Room to Grow:
career advancement and professional development in a team that wants you to succeed
Balance:
you work from home with time for family, and the work is done right
Community:
hobby-based clubs where you can connect with people who share your interests
What you’ll do
You’ll be a key support partner to the physicians you work with, keeping their charts accurate and their clinics running smoothly.
Prepare and organize medical records and patient charts before physician visits
Update patient history, physical exam findings, and other health information in the EMR
Send documentation to physicians for review and approval, following each facility’s procedures
Track lab results and screening procedures so nothing slips through
Keep records compliant through careful documentation and attestation
Follow HIPAA, Joint Commission, and facility policies
Handle clerical tasks that boost provider productivity and clinic workflow
Review and apply clinical and administrative criteria accurately
What you bring
Fluency in Korean and English
, both spoken and written
Experience in customer service or healthcare (preferred)
Strong communication and interpersonal skills
Sharp attention to detail and good problem-solving skills
Ability to juggle several priorities in a fast-paced environment
Comfort with Microsoft Office and EMR systems
A warm, patient, and empathetic approach
Ready to grow with us?
Apply today and build a healthcare career where you can see the impact of your work every day!
Evaluate clinical EHR vignettes paired with a question, a proposed answer, and a distractor “trap” answer across diagnosis and treatment tasks, spanning cardiovascular, nervous, hematologic, respiratory, digestive, urinary, reproductive, musculoskeletal, and integumentary systems;
Location: Pasig City, Philippines
DUTIES & RESPONSIBILITIES:
Performs tasks according to the assigned medical writing activities including systematic literature reviews primarily for the generation of Clinical Evaluation Reports (CER), Summary of Safety and Clinical Performance (SSCP), State of the Art (SOA), Post-Market Surveillance (PMS) including Periodic Safety Update Reports (PSUR), and Premarket Approval (PMA) Food and Drug Administration (FDA) Reports, including Humanitarian Device Exemption (HDE), Investigative Device Exemption (IDE) Reports, and Health Economics and Market Access (HEMA) research. The specific tasks are to be determined based on the assigned role in the project.
Supports review of work done by peer teammates, on need basis
Alerts and escalates to senior members as required, whenever project deliverable risks are visualized, OR issues are encountered impacting the delivery schedule
Ensures error-free and acceptable quality of assigned deliverables
Responsible for ensuring training compliance and timesheet compliance
Ensures that all assigned goals (e.g., utilization and efficiency) are met as per set standards for the performance year
Follows and complies with the Company’s Code of Conduct, Policies, and Procedures
Responsible for confidentiality, integrity, availability, and safeguarding of data
Responsible for reporting of security incidents and PIMS breaches as applicable
Complies with company QMS, ISMS, and PIMS requirements and applicable regulatory requirements
Demonstrates adherence and compliance to PIMS/GDPR requirements as follows: data processed fairly, transparently, and lawfully; collected for specified and legitimate purposes; adequate, relevant, and limited to the specified purposes; processed in a secure manner
ROLE REQUIREMENTS:
At least 1-3 years of experience in medical writing, or any related field as applicable
Can work in a diverse team environment
Good analytical and comprehension skills
Proficient in time management and can work with minimal supervision,
Proficiency in oral and written English language
Proficiency in Microsoft Office Suites (e.g. Word, Excel, PPT, SharePoint).
EDUCATIONAL QUALIFICATIONS:
Minimum bachelor’s degree in any life sciences field
seniorPasig City, Philippines
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Location: Philippines
About the Role
We are seeking an experienced
Medical Billing & Patient Accounts Specialist – Bilingual (Filipino / Spanish)
with specialized, hands-on expertise in
athenaOne (AthenaHealth)
billing and revenue cycle workflows.
In this position, you will be responsible for managing end-to-end claim follow-ups, resolving claim holds, tracking unpaid or denied claims, and serving as the primary point of contact for patients calling with billing, statement, or balance inquiries. Because AthenaHealth integrates billing directly into its EHR platform, candidate fluency with Athena's Collector module, claim status rules, and hold queues is strictly required on day one.
Requirements
Key Responsibilities
1. Claim Follow-Up & Denial Resolution (Athena Collector)
Monitor and manage daily athenaOne billing worklists, claim hold queues, and claim status dashboards.
Research, correct, and resubmit unpaid, rejected, or denied claims with commercial insurance payers, Medicare, and Medicaid.
Review Explanation of Benefits (EOBs) and Electronic Remittance Advices (ERAs) directly within Athena to resolve claim discrepancies and process appeals.
2. Patient Billing & Inbound Phone Support
Answer inbound patient phone calls regarding billing statements, account balances, co-pays, deductibles, and co-insurance.
Clearly and empathetically explain medical bills, charge breakdowns, and insurance coverage decisions to patients over the phone.
Set up approved patient payment plans, process phone payments, and resolve patient billing disputes directly within Athena.
3. Account Reconciliation & Charge Auditing
Review patient account ledgers in Athena to verify proper insurance payment posting and patient balance adjustments.
Identify recurring billing errors or payer rules to help streamline practice revenue cycle management.
Maintain clear, thorough documentation of all insurance follow-up attempts and patient call interactions in the patient chart.
Qualifications & Requirements
AthenaHealth Mastery (Non-Negotiable):
Direct, recent hands-on experience using
athenaOne / AthenaHealth
billing modules (Athena Collector, Claim Worklists, Hold Queues, Patient Statements).
Medical Billing Experience:
Minimum 2+ years of U.S. medical billing, accounts receivable (A/R) follow-up, and insurance denial management experience.
Patient Accounts & Phone Skills:
Proven background handling inbound patient billing calls with exceptional telephone etiquette, conflict resolution skills, and spoken English clarity.
Revenue Cycle Literacy:
Strong knowledge of CPT/ICD-10 coding rules, modifiers, EOB/ERA interpretation, and payer-specific authorization guidelines.
Technical Setup:
Dedicated, quiet home office, noise-canceling headset, high-speed internet, and familiarity with web-based VOIP phone systems.
Work Schedule:
Monday- Saturday: 9:00 AM - 5:00PM US Pacific Time
Location: Pasig City, Philippines
This role will serve as clinical expert for the complaint intake review process. They will provide clinical rationale linking patient clinical presentation, procedural events, and product interaction. They will serve as a clinical resource for cross functional teams including engineering, quality, and innovation excellence. They will work under the supervision of the Associate Director on ensuring coding and case review objectives are relevant, compliant and meet FDA standards.
DUTIES & RESPONSIBILITIES:
Collaborate with the post market complaint operations and regulatory review teams to ensure coding guidelines are adhered to
Review complaint intakes for coding accuracy and provide written narratives to meet FDA standards
Collaborate with the Medical Safety Office and Medical Office to provide updated guidelines to the Coding Guide
Provide clinical support for post market engineering as needed
ROLE REQUIREMENTS:
Minimum of 5 years cardiology experience preferred
Demonstrate effective collaboration through previous partnerships and activities
Must have a keen sense of prioritization, organization, flexibility, and time management to ensure maximum effectiveness for the benefit of the team.
Able to maintain confidentiality, establish secure filing procedures and safeguard materials and information required
Possess executive communication skills • Demonstrates high level of professionalism
Ability to influence cross functional teams in a constructive manner
Proficiency in medical writing skills
Proficiency with Microsoft office programs required
EDUCATIONAL QUALIFICATIONS:
BS in Nursing
Registered Nurse
Location: El Salvador; Colombia; Nicaragua; Honduras; Bolivia, Plurinational State of; Guatemala
We are seeking a highly organized, dependable, and detail-oriented Medical Virtual Assistant – Administrative & Patient Support to join the patient services team at 417 Sports Medicine. Working remotely for this busy orthopedic and sports medicine practice in Springfield, Missouri, you will connect patients, the front office, the clinical team and outside healthcare facilities, keeping every step of the patient's care on track.
We are looking for someone with at least 2 years of healthcare administrative experience, a strong understanding of orthopedic workflows and prior authorizations for diagnostic imaging (MRI, CT, X-ray), and clear, fluent English with a neutral accent. Using AdvancedMD, you will handle a high volume of incoming and outgoing calls, schedule patient visits, obtain prior authorizations, send specialty referrals and manage the practice's general email inbox, working independently and with great attention to detail.
Working Environment & Core Schedule
Role Title:
Medical Virtual Assistant – Administrative & Patient Support
Specialty:
Orthopedics & Sports Medicine
Status:
Full-Time (40 Hours / Week)
Schedule:
Monday – Friday, 9:00 AM – 5:00 PM CST (Central Standard Time)
Core Technology Stack:
AdvancedMD EMR & Practice Management
, Practice VoIP Phone System, Informational Email Inbox, Insurance Payer Portals
Primary Objective:
Patient phone triage, orthopedic scheduling, diagnostic prior authorization processing, and referral care coordination.
Top 3 Daily Tasks
1. Patient Calls & Phone Support:
Answer incoming patient calls, make follow-up calls to patients and insurance companies with clear communication, direct clinical questions to the providers, and work through daily voicemails.
2. Insurance Prior Authorizations:
Start, submit, follow up on and close out prior authorization requests for diagnostic imaging (MRI, CT, X-ray) and orthopedic procedures through commercial insurance portals so patient care is not delayed.
3. Scheduling & Care Coordination:
Book, reschedule and confirm patient visits in AdvancedMD, and prepare and send specialty referrals to outside physical therapy providers and imaging centers.
Core Responsibilities
* Phone Handling & Patient Triage:
Take incoming calls professionally, answer non-clinical questions about appointments and office policies, and send clinical concerns to the medical staff.
* Prior Authorization Management:
Gather clinical notes, work through insurance portals, secure authorization numbers, monitor expiration dates and record every outcome in AdvancedMD.
* Specialty Referral Coordination:
Prepare, send and track outgoing referrals for physical therapy, diagnostic imaging and outside specialist visits, and confirm the receiving facility got them.
* Appointment Scheduling:
Schedule new patient and follow-up visits following clinical protocols, keep provider calendars balanced and update patient demographics.
* Email Inbox & Admin Support:
Monitor the practice's general email inbox, reply quickly to administrative questions and keep all email correspondence organized.
Requirements
2+ Years Healthcare Experience:
Direct experience working in a medical office, clinic, or healthcare administrative environment.
Fluent English Communication:
Flawless verbal and written English skills with a clear, accent-neutral phone presence and high listening comprehension.
Prior Authorizations & Referrals:
Demonstrated experience processing insurance prior authorizations for medical procedures and managing outgoing specialty referrals.
EMR & Systems Proficiency:
Working knowledge of Electronic Medical Record (EMR) platforms, practice management systems, email tools, and web portals.
HIPAA Compliance & Confidentiality:
Thorough understanding of HIPAA privacy rules, medical terminology, and patient confidentiality standards.
Remote Workspace Setup:
Private, quiet home office with a lockable door, high-performance computer (PC/Mac), high-speed primary internet connection, backup internet/power solutions, and a noise-canceling headset.
Preferred Qualifications
1+ Year Orthopedic/Sports Medicine Experience:
Direct familiarity with musculoskeletal terminology, diagnostic imaging orders, and orthopedic care workflows.
AdvancedMD Experience:
Hands-on experience navigating AdvancedMD software for scheduling, charting, and administrative workflows.
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Salary range: €93,800 - €174,200 Key Responsibilities Shape the country governance operating model, strengthening accountability and effective execution across International Medical Affairs. Develop governance resource models that translate country workload, risk, capacity, and capability needs into actionable priorities.
ГибридheadBarcelona; Помогают с релокацией (Испания); Relocation support: Yes
Location: East Coast, United States; Jersey City, New Jersey
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview:
The Senior Manager, Medical Affairs Operations will play a central role in supporting Medical Affairs leadership and helping the department translate its priorities into meaningful results. Serving as a key operational partner to the Executive Director of Medical Affairs, this individual will coordinate projects, facilitate cross-functional collaboration, and help ensure that important initiatives move forward efficiently and effectively.
The successful candidate will bring strong project management skills, a deep understanding of Medical Affairs operations, and a genuine interest in finding better ways to get things done. Equally important is the ability to build strong relationships, bring people together, and generate enthusiasm and buy-in around shared goals. We are looking for someone who is proactive, personable, and collaborative, with the ability to navigate competing priorities, anticipate needs, and help Medical Affairs and its cross-functional partners work effectively together.
Location:
Hybrid in our Jersey City office or remote on the East Coast in the United States.
Reports To:
Executive Director, Medical Affairs.
Roles and responsibilities
(
Include but are not limited to
):
Medical Affairs Leadership and Project Management Support
Serve as a key operational partner to Medical Affairs leadership, helping translate departmental priorities into actionable plans and coordinating projects from initial concept through execution, results, and readout
Support leadership meetings and departmental planning activities, including agenda development, preparation of materials, documentation of decisions, and follow-up on key actions and commitments
Develop and maintain project dashboards, reporting tools, and leadership updates that provide visibility into key initiatives, milestones, risks, and progress
Facilitate coordination across Medical Affairs functions, proactively identifying competing priorities, project dependencies, and execution challenges, and working with stakeholders to keep initiatives moving forward
Cross-Functional Coordination and Collaboration
Facilitate regular engagement between Medical Affairs and key cross-functional partners, including Preclinical Research, Clinical Sciences, HEOR, and other relevant departments
Coordinate cross-functional meetings, establish agendas in collaboration with stakeholders, document key decisions and action items, and support follow-through on agreed activities
Build strong working relationships across the organization and help foster a collaborative, solutions-oriented approach to shared priorities
Operational Excellence and Innovation
Work with Medical Affairs leadership and functional teams to identify opportunities to improve efficiency, streamline workflows, and strengthen execution
Support the evaluation and implementation of new tools, technologies, and operational approaches that enable Medical Affairs teams to work more effectively
Develop practical solutions to operational challenges and help implement improvements in collaboration with relevant stakeholders
Support the development and implementation of Medical Affairs SOPs, workflows, and operational processes in partnership with functional owners
Identify opportunities to improve information sharing, project visibility, and coordination across Medical Affairs and its cross-functional partners
Gather stakeholder feedback and evaluate the effectiveness of new processes and tools to support ongoing optimization
Key Operational Initiatives
In addition to broader leadership and project management responsibilities, the Senior Manager will provide operational support for specific Medical Affairs initiatives, including:
Conference Planning and Execution:
Coordinate Medical Affairs conference logistics, including medical booths, vendor management, meeting schedules, and KOL interactions
Cross-Functional Insights Integration:
Support the development and implementation of an approach to collecting, organizing, and integrating insights across the organization
Technology Integration:
Help advance the implementation and adoption of Medical Affairs technologies, including Veeva platforms, medical website capabilities, AI-enabled tools, and other digital solutions
External Partner Coordination:
Facilitate coordination with external vendors, agencies, and service providers to support the timely execution of Medical Affairs activities
Candidate Profile:
Required
Bachelor's degree in life sciences, business administration, healthcare administration, or a related field
5+ years of experience in the pharmaceutical, biotechnology, or healthcare industry, including experience in project management, operations, or cross-functional program coordination
Demonstrated ability to coordinate complex projects involving multiple stakeholders, competing priorities, and timelines
Experience developing and maintaining project plans, dashboards, reporting tools, and other operational tracking systems
Strong organizational and problem-solving skills, with the ability to anticipate needs, identify challenges, and develop practical solutions
Exceptional interpersonal and relationship-building skills, with a demonstrated ability to influence without authority, gain stakeholder buy-in, and foster collaboration across diverse teams
Excellent written and verbal communication skills, including the ability to facilitate meetings, synthesize information, and communicate effectively with stakeholders at different organizational levels
Ability to work independently, take initiative, and support the successful execution of projects in a dynamic environment
Proficiency with Microsoft Office applications and common project management or collaboration tools
Preferred
Experience in pharmaceutical or biotechnology Medical Affairs operations
Experience supporting senior leadership through project coordination, operational planning, or chief-of-staff-style responsibilities
Familiarity with Medical Affairs activities, including scientific communications, medical information, medical education, congress planning, and field medical activities
Experience coordinating cross-functional initiatives involving Medical Affairs, Clinical Development, or other pharmaceutical functions
Experience supporting the implementation of digital tools, technology platforms, automation, or AI-enabled solutions
Experience coordinating medical conference logistics, external vendors, or cross-functional stakeholder meetings
Familiarity with pharmaceutical industry compliance requirements and cross-functional collaboration
Experience supporting product launch preparation or the operational development of a growing organization
Project management certification or formal project management training
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$170,000
—
$220,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Brussels, Belgium
Workplace: hybrid
Location:
Any MSF office*
Contract:
Permanent contract at 100%
Starting date:
01.12.2026
Deadline to apply:
The position will close once a suitable candidate has been selected
Compensation and Benefits:
MSF practice is to offer the compensation and benefits package in line with the MSF entity offering the contract
*By default, the successful candidate will be offered a contract in the MSF office, able to issue a contract, of their country of residence at the time of application. If no MSF office exists in their country of residence, the successful candidate will be expected to relocate to a country where an MSF office can issue a contract, provided the local legislation allows for that.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. The successful candidate will be expected to comply with the organisation’s safeguarding policies and standards of professional behaviour.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
I. MSF International
Médecins Sans Frontières (MSF) is an international, independent, medical humanitarian organisation that delivers emergency aid to people affected by armed conflict, epidemics, healthcare exclusion and natural disasters. MSF offers assistance to people based only on need and irrespective of race, religion, gender or political affiliation. MSF International is the legal entity that binds MSF’s 24 sections, 28 associations and 19 branch offices together. Registered in Switzerland, MSF International provides coordination, information and support to the MSF Movement, as well as implements international projects and initiatives as requested.
II. POSITION BACKGROUND
Coordination and Source of Product Information (SPINCO) was created to maintain consistency in the choice of medical and non-medical articles between MSF sections in order to improve MSF interventions, while considering field realities.
SPINCO is the driver for effective collaboration across the movement to deliver a central source of trusted product information that enables continuous process improvements. SPINCO contributes to MSF’s social mission by enabling improvements in field operations through the provision of product information to all layers of the organization. This enables product quality and visibility for better quality of care, enables assortment management, improvement in supply chain performance and increases overall interoperability whilst reducing duplication of effort. SPINCO’s core role is coordinating the expression of the demand of articles (medical and non-medical) and ensuring it is properly translated for supply whose role is to fulfil that demand.
In 2018, UniQuality was implemented as the unique central quality assurance database of MSF, containing the quality assured drugs, medical devices and specialised food validated for use in MSF projects. It is used by the MSF International Pharmacist Network, International Specialised Foods Network, and International Medical Devices/In-vitro Diagnostics Network, and Supply Centres to allow access to the most up-to-date validated product-manufacturer information.
In 2022, the UniMed project was launched to connect UniQuality to the supply centres’ ERP systems and automate the dissemination of the information regarding medicines and specialized food, to ensure the accuracy and consistency of quality review information. This position will support the completion of UniQuality for Medical Devices and IVDs in preparation of the linkage of both systems for this category of products as well.
In 2024 the Medical Device Repository, a SharePoint library for regulatory, quality and technical documents, went live to facilitate importation procedures with a direct access for field teams, and to keep product validation documentation after assessment by IO and ESC QA referents.
In 2025, the NexSpin project was launched to replace the existing solutions including UniQuality and the MD repository by a new Product Information Management System aiming at improving operational efficiency, user experience and user interface. This requires cleaning of the existing solutions, providing input to the NexSpin team as key users and being involved in the implementation phase scheduled in 2027.
Medical Device UniQuality & Unidata Product Information Specialist open-end position (100%).
III. PLACE IN THE ORGANISATION
The person reports to the SPINCO Product Information Specialists Coordinator with a functional reporting line to the Deputy Quality Assurance coordinator for Medical Devices.
The person will closely coordinate with the Data-Owners in the International QA MD Coordination team and the European Supply Centres.
IV. OBJECTIVES OF THE POSITION
This position is focused on Medical Devices (MD). The objective of the position is to ensure that information related to Entities and Quality Review in UniQuality and the MD Repository is complete, accurate and available for the relevant MSF stakeholders. By guaranteeing the compliance with Quality Assurance processes, the Uniquality Data Steward’s role is to safeguard the quality of information in UniQuality and the MD repository, as well as the consistency between both tools.
They will act as primary point of contact for all stakeholders in case of questions about rules or non-conformity of information contained in UniQuality. They will develop a plan to gradually introduce a data quality and reporting plan to ensure that trust is maintained.
The Unidata Product Information Specialist role contributes to MSF social mission by ensuring the availability of trusted, standardized, and high-quality product information. This role supports field operations, supply chain performance, and interoperability through centralized data stewardship, product portfolio management, and collaboration with diverse stakeholders.
V. MAIN RESPONSIBILITIES
A. UniQuality Data Steward
1. Management of Entities in UniQuality:
Currently close to 1300 MD international entities in UQ
Create, validate and update MD entities according to the relevant SOP, more specifically:
Create new entities upon request of ESCs QA referents and Spinco data stewards (creation of a new article code), by verifying the availability of documents in the MD Repository for manufacturers not existing in UQ
Support the update/cleaning of the ESC database of entities.
Approve the entities for MD International purchase by checking for completeness of data in relevant public database, e.g. Eudamed, FDA registration, Conformity Assessment Bodies database for ISO certificates
Update the entities (name / address) according to new supplier information received from ESC and by regularly checking public database
2. Management of ISO certificates
Close to 1000 ISO certificates in the MD repository
Search for online information: manufacturer’s website, Conformity Assessment Bodies and Accreditation Bodies database
Ensure that information related to ISO certificates in UQ and in the MD Repository are updated and consistent, especially for entities associated to quality reviews.
Request updated documentation to the ESC referents or regulatory assistants.
Update the list of the certification bodies in UQ and the related information: NB number, accreditation, link to online directories for certificates verification
3. MD Repository
Currently around 9000 documents in total, will grow as quality reviews are completed
Ensure that the rules set for the uploading and tagging of regulatory and quality documentation in the MD repository are followed by all stakeholders, i.e., IO MD QA Coordination, supply centers QA referents and regulatory assistants, RA Pharma, and field users.
Check regularly recently uploaded documents: naming of file is correct, tagging is completed, certificates information in UQ (ISO and EU/CE certificate) is updated, duplicates are removed
Assist the end-users with practical use of the MD Repository and report issues to the helpdesk if needed.
4. Eudamed
Follow up the use of the different modules in Eudamed: changes of activities, new documentation and information available. Inform the QA referents of changes.
Train the different groups (ESC QA referents, intersection pharmacists) in the practical use of Eudamed.
Liaise with the Spinco development team for the possibilities to link with Eudamed in Uniquality
5. General UniQuality / MD Repository
Propose improvements and updates of SOP for UniQuality and the MD Repository as necessary, in collaboration with the product owners and in agreement with the main stakeholders
Propose an action plan to review and improve the quality of information aligned with the needs and work capacity of the stakeholders.
Implement an annual report/control on data quality of UniQuality and the MD repository by defining the quality criteria and setting the KPI in collaboration with the MD QA coordination
Train new UniQuality / MD Repository users by developing e-learning tools, and organizing training sessions in collaboration with the UQ product owner
B. Unidata Product Information specialist
1. Product Information Management
Monitor, evaluate, and process requests for new, modified, or removed products in alignment with MSF guidelines, protocols and standards.
Consolidate and validate information on product description, quality, pricing, field testing, and maintenance requirements for approval by the Medical Directors' platform.
Ensure product availability and suitability for field use by collaborating with QA teams, buyers, and regional hubs.
Owns the data product lifecycle and technical specifications
Ensures the product meets user needs and use cases
Prioritises improvements and manages changes over time
2. Harmonization and Interoperability
Collaborate with intersectional platforms, supply centres and field operations to standardize products across MSF operations.
Facilitate resource sharing and intersectional field operations by ensuring product harmonization.
Promote responsible use of product data to balance efficiency, cost, and humanitarian mission.
3. Data Stewardship
Ensure and maintain the high quality of product information in terms of accuracy, validity, consistency, completeness, uniqueness and accessibility of product information in the UniData tool, MSF central article database.
Ensure UniData serves as the single source of truth for downstream systems (e.g., ERP, UniQuality, order tools).
Govern the central database and ensure compliance with regulatory standards (e.g., EU norms, ISO standards, IATA transport regulations).
Promote consistency and usability by maintaining aligned definitions (Knowledge database, KPIs) and making data fit for decision-making.
Support continuous improvement by identifying data issues, proposing enhancements, and acting as a bridge between technical team and IT
4. Data ownership: accessibility and visibility
Responsible and accountable for the accessibility and visibility of product information
Publish product information on accessible platforms (web, intranet, offline tools) for global MSF staff.
Act as the focal point for central database governance and user support.
5. Process Design and Improvement
Responsible and accountable for data governance: how product information is defined, created and used
Design, implement, and enhance processes related to data requirements, product codification, and multilingual labelling.
Pushing data governance by setting the direction and objectives
Actively promoting improved data governance practices (RACI).
Ensure product information data supports reliable operational & strategic decision-making
Publish annual summaries of medical product changes and updates to MSF catalogues.
Publish monthly reports on medial product changes for the ESC referents and medical referents of the OC/OD’s
Develop policies, guidelines, and training materials for approximately 1,700 database users.
6. Collaboration and Stakeholder Engagement
Work closely with MSF field staff, headquarters, Quality Assurance teams, tactical buyers and intersectional platforms to ensure product standardization and quality of product information.
Participate in international projects with NGOs and UN sectors, such as emergency health kits and medical device nomenclature initiatives.
VI. SAFEGUARDING RESPONSIBILITIES OF THE ROLE
The incumbent commits to contribute to a safe, supportive, inclusive, equitable, diverse, respectful, and healthy workplace, free from abuse and other misconduct. They will not engage in any form of abuse including those detailed in MSF Typologies of Abuse and when an employee suspects or observes abuse, they will report it to protect others.
Master’s degree in scientific, engineering, pharmacy or paramedical sciences
Detail-oriented, meticulous and organized for data entry/modification in database is essential
Computer & analytical skills, including MS Excel are essential
Knowlegde of Medical Devices regulatory environment (MDR/IVDR) and ISO standards is a plus
Proficiency in English (both speaking and writing) and knowledge of French
MSF field or Supply experience in a medical position is an asset
Fast learner, able to adapt quickly to a changing environment
Customer oriented, resilient, with good people and communication skills
Self-motivated, with an interest in problem solving
Excellent time management skills, with the ability to prioritise and multi-task depending on the needs.
Technical writing capacities.
Only shortlisted candidates will be contacted.
At MSF, we are committed to an inclusive culture that encourages and supports the diverse voices of our employees. We welcome applications from individuals of all genders, ages, sexual orientations, nationalities, races, religions, beliefs, ability status, and all other diversity characteristics.
MSF is committed to preventing abuse, inappropriate behaviour, lack of integrity and financial misconduct in its work and care spaces. MSF expects all staff to share this commitment and promote an environment where abuse and misconduct is not tolerated.
We are committed to removing barriers for people with specific accessibility needs. If you need an adjustment to the recruitment process to be considered for the role, please let us know from the beginning of the selection process.
Note: All offers of employment will be subject to reference checks and to appropriate screening checks. By submitting an application, the job applicant confirms his/her/their understanding of these recruitment procedures.
Location: Manila, Philippines
Workplace: remote
We’re hiring an experienced Medical Billing Specialist to support our client, an established dental practice, in a fully remote capacity. If you have a strong background in medical insurance billing, especially for dental procedures, we’d love to hear from you.
Work Schedule: Remote, EST Hours
Key Responsibilities:
Verify medical insurance coverage for dental implants, CT/CBCT scans, and mandibular advancement devices
Contact insurance companies to confirm benefits, coverage, and authorization requirements
Assist with medical billing codes (CPT, ICD-10, HCPCS) and insurance claims
Work closely with the dental billing team and maintain accurate, HIPAA-compliant records
Job requirements
Experience with US medical insurance billing and insurance verification
Knowledge of medical billing codes (CPT, ICD-10, HCPCS) and claims processing
Experience with dental-to-medical billing (Strongly Preferred)
Familiarity with Dentrix (Preferred)
Good English communication skills (spoken and written)
Detail-oriented, reliable, and available to work EST hours
Location: (Multiple States), United States
Job Overview
As Front Desk Receptionist you will play a lead role in creating consistently great client experiences from first point of contact through benefits verification and ongoing client care.
Key Responsibilities
Triage front desk operations, answering phones, checking patients in/out.
Coordinate patient appointments and clinical care.
Manage incoming and outgoing shipments and deliveries.
Verify insurance benefits and collect payments.
Coordinate with billing department.
Provide exceptional client service to patients, staff and vendors.
Support continuity among work teams by documenting and communicating actions, irregularities and continuing needs.
Maintain the reception area, keep inventory of furniture and supplies.
Monitor and maintain ambiance, ensuring music/HNTV is playing at right volume and water dispenser is full.
Required Background
Undergraduate Degree
Active Medical Assistant License
At least 2 years of relevant work experience
Desired Qualities & Skills
Passion for mental wellness and client care.
Strong problem-solving skills, ability to figure things out on your own when needed.
Excellent verbal, written, and analytical skills.
Ability to manage electronic medical records.
Fluency with Gmail, Excel, Word or Google Drive, etc.
Location: Venezuela
Neolytix is building a team of individuals who work without boundaries, are passionate and want to create an impact in the lives of everyone they touch.
Want to be a part of something bigger? Where you really want to excel? We know the feeling!
Fun at work, flexible hours and an immense opportunity to grow. We are building a high performance team across all our service lines!
Job description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Required Equipment:
- Laptop/Desktop with at least i5 processor and 8gb of ram
- Internet Speed of 35mbps and above
- Noise Cancelling Headset/Webcam
- Dedicated place at home for work
Job Type: Full-time
Salary: USD $650 per month
Schedule:
8 hour shift
8 am to 5 pm
Monday to Friday
Job Types: Full-time
Language:
English (Required)
Location: Armenia
Job Title:
Armenian Bilingual Medical Virtual Assistant
Company:
Neolytix
Work Setup:
Remote (work from home)
Employment Type:
Full-time
About Neolytix
Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Be part of a company where your work can make a real impact: 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating!
Job Description
Prepares and assembles medical record documentation/charts for physician
Ensures medical record compliance by self-documentation attestation.
Updates patient history, physical exam, and other pertinent health information in the patient
Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
Monitors the duration of basic lab results and screening procedures.
Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission.
Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned.
Demonstrate understanding necessary to assess, review and apply criteria
Requirements
Previous experience in a customer service or healthcare-related role preferred
Strong communication and interpersonal skills
Excellent problem-solving abilities and attention to detail
Ability to multitask and prioritize tasks in a fast-paced environment
Proficiency in Microsoft Office and electronic medical records (EMR) systems
Compassionate and empathetic demeanor
Benefits
Paid training
Remote setup
Location: Bolivia
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Venezuela
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Location: Peru
Work from home | Full-Time | Independent Contractor
Are you bilingual with experience in
healthcare, hospitals, medical translation, or medical documentation
? Join our remote healthcare team and help physicians manage accurate patient records and documentation.
Responsibilities
Prepare and organize medical records for physicians
Update patient history and health information
Perform accurate medical data entry and documentation
Review basic lab results and screening procedures
Follow HIPAA, Joint Commission, and facility policies
Support physicians with administrative and clerical tasks
Requirements
Bilingual with healthcare/medical translation experience
Strong English and communication skills
Detail-oriented and reliable
Available
Monday to Friday, 10 AM to 7 PM CST
Laptop/Desktop:
i5+ processor, 8GB RAM
Internet:
35 Mbps+
Noise-canceling headset, webcam, and dedicated workspace
Compensation: $650 USD/month + bonuses + profit sharing
Apply now and join our growing remote healthcare team!
Peru
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