Location: Canada (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In Canada, the compensation range for this role is $186,368 - $223,642 CAD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Canada (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
This is a remote position. We are seeking candidates in US and Canada.
The Opportunity
Application Core Services (AppCore) is a group within Platform, in the Foundations department. We build and operate systems that support Grafana’s business operations and customer experience, working closely with product teams and internal business partners.
The Usage squad works on billing, rates, usage calculations, usage visibility and cloud marketplace integrations. Our software helps customers understand their consumption and costs, and helps internal teams operate accurate, reliable billing processes.
We are looking for a Staff Fullstack Engineer with strong backend experience who enjoys making complex business systems reliable, understandable and easier to operate. You will help deliver new capabilities while improving existing services, reducing repetitive manual work and addressing edge cases that affect customers and internal stakeholders.
This is a hands-on Staff engineering role within the AppCore Usage squad. You will lead complex technical work, contribute directly to implementation and share ownership with the squad’s other Staff and Senior engineers. Your primary focus will be Usage’s systems and outcomes, collaborating with adjacent teams when the work requires it.
Our ownership includes application code, data stores, deployment configuration and the cloud infrastructure supporting our services. You should be comfortable following a problem across those boundaries and making improvements with the appropriate platform teams.
We are remote-first and global. For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues.
What You’ll Be Doing
Your initial focus will be approximately 75% backend and 25% frontend. This balance will evolve with the squad’s priorities. You should be comfortable delivering across the stack, from business logic and APIs through to the interfaces customers and internal teams use.
Design, build and operate backend services and APIs supporting billing, rates, usage calculations, usage visibility and marketplace workflows.
Build and maintain backend services primarily in Go, with Node.js also present in our stack, and contribute to TypeScript/React applications to deliver complete features.
Improve the correctness and reliability of billing and usage workflows, including validation, reconciliation, error handling and recovery.
Identify recurring manual tasks and replace them with maintainable automation, clear operational workflows and appropriate controls.
Maintain and evolve the infrastructure supporting our services, including Kubernetes workloads, scheduled jobs, cloud resources and deployment configuration.
Use infrastructure as code and automated delivery pipelines to make changes repeatable, reviewable and safe across environments.
Investigate production issues across application code, databases and infrastructure, including resource exhaustion, failed jobs, slow queries and replication delays.
Plan and execute service deployments, database changes and infrastructure migrations, including validation, monitoring and recovery plans.
Build and maintain integrations with cloud marketplaces and external business systems where required by the squad’s work.
Deliver projects from understanding requirements and proposing an approach through implementation, testing, rollout and production support.
Make changes traceable and testable, supporting audit requirements and clear explanations of system behaviour.
Collaborate with product management, Support, DealOps, GTM, infrastructure teams and adjacent AppCore squads to clarify requirements and resolve dependencies.
Share technical leadership through design discussions, code reviews, mentoring and practical improvements.
Participate in the squad’s on-call rotation after onboarding. Improve dashboards, alert quality, runbooks and recovery procedures, and follow through on incident findings.
What Makes You a Great Fit
You enjoy engineering work where correctness, reliability and business impact matter. You find value in improving an established system, removing a recurring operational problem or making a billing workflow easier to understand and support.
You take ownership from understanding the problem through delivery and production support. You can turn an ambiguous request into manageable increments, make sound trade-offs and follow through without needing each step prescribed. You ask useful questions, seek feedback and raise uncertainty or blockers early.
You adapt as priorities change, learn unfamiliar systems and technologies, and contribute where the squad needs you. You bring a strong backend specialty while remaining willing and able to work on frontend features and supporting infrastructure.
You reason about how a service behaves in production: how it is deployed, where its data lives, what happens when dependencies fail, and how the team detects and recovers from problems.
You communicate clearly in writing and in conversation. In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones. You work independently while staying connected to the squad.
As a Staff engineer, you bring technical depth and sound judgment while remaining close to implementation. You collaborate constructively with other experienced engineers, welcome different perspectives and help the squad reach decisions and move forward.
We embrace thoughtful use of AI-assisted development. We value engineers who use these tools to support exploration, implementation, testing and documentation while taking responsibility for the quality and correctness of the result.
Requirements
Substantial experience designing, delivering and operating production backend systems, with the depth and judgment to lead complex work hands-on.
Strong experience building and operating production backend systems in Go, our primary backend language.
Professional experience contributing to frontend applications using TypeScript and React, or comparable technologies, and willingness to work across the stack as priorities change.
Experience reasoning about distributed systems, including partial failures, retries, consistency and interactions between services.
Experience with relational databases, including data modelling, schema migrations, query performance and safe production changes.
Practical experience deploying and troubleshooting containerised services and jobs in Kubernetes.
Experience managing cloud infrastructure through code and working with CI/CD pipelines, environment configuration and controlled rollouts.
Ability to investigate production problems using logs, metrics and traces, and turn findings into lasting improvements.
A record of delivering projects end to end, clarifying requirements, making trade-offs and following through after release.
Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones.
Ability to learn unfamiliar domains and technologies, adjust your approach as new information emerges, and take ownership beyond your main area of expertise.
Experience writing readable, well-tested software that other engineers can understand, maintain and operate.
Willingness to participate in on-call and take responsibility for the production behaviour of the systems you build.
Experience supporting colleagues through code reviews, mentoring and constructive technical discussions.
Bonus Points For
Usage metering, billing engines, pricing and rates, financial reconciliation or customer-facing cost management applications.
Reducing operational toil and automating workflows with recurring exceptions or manual interventions.
Systems with auditability, traceability or financial-control requirements.
MySQL operations, replication, database upgrades and performance tuning.
Terraform, Jsonnet and Kubernetes deployment configuration.
Argo Workflows or comparable deployment and job-orchestration tooling.
Cloud infrastructure involving managed databases, object storage, service accounts and access controls, particularly on GCP.
Data synchronisation pipelines and BigQuery integrations.
Cloud marketplace integrations across AWS, Azure or GCP.
Integrations with business platforms such as NetSuite or Salesforce.
Observability tools such as Grafana, Prometheus, Loki or OpenTelemetry.
In the United States, the compensation range for this role is $174,986 - $209,983 USD. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role:
We are seeking an exceptional
Strategic Accounts VP
to join our
Strategic Accounts
team. This role will report to
the jumbo market leader.
This role is critical for retaining and upselling some of Garner’s jumbo employer clients (5,000+), ensuring they have an excellent experience and achieve expected results. The VP becomes a trusted strategic partner on plan design, bending cost trends, and driving plan performance, ultimately driving improved Net Revenue Retention and other KPIs for their book of business.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ. Travel up to 25% of the time is expected.
What you will do:
Own the process to retain and upsell some of Garner’s jumbo employer clients (5,000+ lives)
Collaborate with account managers to ensure important clients have an excellent experience
Become our client’s trusted strategic partner on plan design, bending cost trends and driving plan performance
Establish and manage some of the most important strategic broker and client relationships
Monitor overall client health and execute strategic plans to proactively address key account risks
Work with clients to resolve strategic problems and ensure Garner is delivering value to the employer’s health plan and members
Collaborate with product, data, and technology teams to deliver customized reports and presentations demonstrating the value and ROI of Garner
The ideal candidate has:
10+ years of experience in a commercially-oriented account management or sales role in the employee benefits space
Deep health plan design and benefits knowledge, including experience advising jumbo employer clients on benefits strategy and cost performance
Proven results of achieving retention and upsell targets year over year
A self-starter with the strong desire to work in an ambiguous, rapidly evolving, and fast-paced startup environment with notable upside
Excellent communication and presentation skills
Problem solver in ambiguous situations
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
Compensation Transparency:
The target salary range (inclusive of base and bonus) for this position is $320,000 - $350,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are looking for a Senior Manager, 3P Revenue Accounting & Reporting to join our Accounting team. You will own revenue recognition, month-end close and reporting for Claude sold through our cloud service provider (CSP) channels: AWS Bedrock, Google Cloud Vertex AI and Microsoft Azure Marketplace. These channels are among the fastest-growing revenue streams at the company. They run on consumption-based, partner-reported data that changes every month.
You will be the accounting point of contact for the finance and partner teams at AWS, Google and Microsoft. Internally, you will partner with Finance, FAB, Engineering and business teams to turn partner billing feeds into accurate, auditable revenue. You will also lead the automation of a close that is still heavily manual. If you want to build the financial infrastructure behind a fast-growing AI company, come join us in our mission to build safe, beneficial AI.
Key responsibilities
Lead the revenue close for cloud service provider Marketplace within a listed company timeline.
Prepare and review revenue, revenue-share, reserve journal entries, accruals and true-ups including memos for accounting assessments and judgments.
Own balance sheet reconciliations, reserves, and the usage-to-invoice-to-cash bridge.
Perform monthly and quarterly flux analysis and prepare flux decks for leadership.
Own quarter-end deliverables, including footnote disclosures, flux commentary and presentations to leadership and Corporate Accounting.
Serve as the primary contact for external auditors.
Review the work of accountants and contractors, set the close calendar, and keep close packages complete and audit-ready.
Own monthly and quarterly 3P revenue reporting for leadership and FP&A, by partner, model, product, region and customer.
Review partner usage, invoice, disbursement and fraud reports each month, and resolve data issues before close.
Serve as the accounting point of contact for the finance, engineering and product teams and drive reporting improvements that support an on-time close.
Apply ASC 606 to 3P arrangements, including principal-vs-agent, variable consideration and reseller arrangements.
Estimate and document reserves, including credit loss (ASC 326).
Assess the accounting for new 3P products, programs and billing changes, partnering with Technical Accounting on complex judgments.
Partner with the Engineering teams to automate manual close processes, including SQL-driven workbooks, automated reconciliations and system-generated journal entries.
Own 3P SOX controls, including design, documentation, gap remediation and audit evidence.
Partner with FP&A, Treasury, AR and business teams on forecasts, cash and partner disputes.
Minimum qualifications
Have strong ASC 606 knowledge, especially principal-vs-agent, variable consideration, consideration payable to a customer, and consumption-based revenue.
Have owned a month-end close with tight deadlines and reviewed journal entries, reconciliations and flux analysis.
Have built revenue reporting from large, imperfect third-party data sets and reconciled it to the general ledger.
Have managed external partner relationships where you depended on their data, and pushed for fixes.
Have strong SQL skills (BigQuery or similar) and experience automating close workbooks or reconciliations.
Have designed or operated SOX controls and supported external audits.
Communicate clearly with accounting, finance, business and engineering teams.
Thrive in fast-paced, ambiguous environments where processes are still being built.
Preferred qualifications
Have 10+ years of progressive accounting experience, including 3+ years managing revenue accounting or close teams.
A Bachelor's degree in Accounting or Finance; CPA or equivalent (ACA, ACCA).
Big 4 audit experience combined with industry experience at a high-growth tech or SaaS company.
Experience with cloud marketplace, reseller or channel revenue (AWS Marketplace, Google Cloud Marketplace, Azure Marketplace).
Experience with usage-based and subscription revenue models.
Hands-on experience with Workday Financials, NetSuite, Numeric, Hex or similar close and reporting tools.
Experience with IPO readiness.
Experience using AI tools to automate accounting and reporting work.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$190,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
We're looking for a Senior Program Manager to join the Strategic Program Management team in Dublin. Our team helps drive Fin's most important company priorities, from company objectives to critical cross-functional projects and programs. We're looking for a versatile, hands-on operator who thrives on solving complex business problems. No two challenges will look quite the same. You'll need to get up to speed quickly, bring clarity to ambiguity, build strong partnerships across the business and take ownership of driving meaningful outcomes.
What will I be doing?
Partner with company leadership to drive Fin's highest-priority initiatives, from company objectives to critical cross-functional projects and programs.
Step into complex, ambiguous or fast-moving areas of the business, quickly understand the problem, identify what needs to happen and take ownership of moving things forward.
Shape and define programs of work, establishing clear priorities, outcomes, ownership and plans for successful execution.
Get into the details to understand business challenges, surface open questions, identify trade-offs and help drive informed decisions.
Work closely with senior leaders and cross-functional teams, building trusted relationships, bringing a point of view and challenging assumptions where needed.
Establish the right structures and ways of working to create clarity, accountability and momentum, without introducing unnecessary complexity.
Drive execution end to end, proactively identifying and resolving risks, blockers and dependencies to keep work moving and deliver results.
Use data and business context to understand performance, inform recommendations and communicate progress, risks and decisions clearly to stakeholders and leadership.
Identify opportunities to improve how Fin operates, introducing practical, scalable solutions that make teams more effective.
Live our company values and be a role model for the people and teams you work with.
What skills do I need?
You have 7+ years of experience in program management, business operations or similar roles, with a track record of delivering complex, cross-functional projects and programs. Experience in B2B SaaS is a plus.
You're a strong generalist who can quickly understand unfamiliar business problems, connect the dots across different functions and identify what needs to happen to move things forward.
You have excellent operational judgment and know how to balance strategic thinking with hands-on execution. You're equally comfortable defining an approach and rolling up your sleeves to deliver it.
You have experience working directly with senior leaders and executives, building credibility, influencing decisions and constructively challenging thinking where needed.
You demonstrate a high degree of ownership and accountability, with the ability to independently drive multiple high-priority initiatives in an ambiguous, fast-paced environment.
You have strong business acumen and are comfortable using data to understand problems, evaluate trade-offs, identify opportunities and make informed recommendations.
You're proactive, resourceful and solutions-oriented, with a track record of navigating complexity, unblocking teams and driving work through to completion.
You're an excellent communicator who can bring clarity to complex topics, facilitate productive discussions and tailor your communication to different audiences, including executive leadership.
#LI-Hybrid
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Hybrid; In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: London or Lisbon
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the infrastructure that makes the web
Payable
, powering the future of machine-to-machine commerce.
Here at Cloudflare, agentic commerce is a core part of our vision for the
Agentic Internet
. As AI agents increasingly navigate, consume, and act on the web, standard payment and authorization models built for humans are breaking down. We are building tools that help make the new internet
payable
by giving our users the ability to take control over how AI agents pay for resources across the Internet.
Building these capabilities requires solving problems across high-throughput web infrastructure, low-latency transaction processing, digital wallets, and emerging agentic payment protocols. We bridge mainstream fiat commerce rails with decentralized protocols, enabling micro-payments at Internet scale. We’re looking for someone excited to deliver products so domain owners can control this experience, while identifying the problems Cloudflare is uniquely positioned to solve next.
We are a tight-knit group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the role
We are looking for an Engineering Manager to build and lead the engineering team across Agentic Commerce.
You will be responsible for the people, execution, and engineering quality behind products that power machine-to-machine payments and monetization, such as our
Monetization Gateway
. You will partner closely with Product Management and engineering teams across Cloudflare to deliver current priorities and shape future opportunities. This is a management role for someone who is deeply technically credible. You will not be expected to write most of the code, but you should be able to understand the systems your engineers operate, challenge architectural decisions around payment rails and cryptographic auth, ask the right questions when something is going wrong, and step into a technical problem when the situation calls for it.
At the same time, we are looking for a manager, not a tech lead with direct reports. Your success will be measured by the quality and output of the team you build, the engineers you develop, and the systems and products they deliver.
This role may require flexibility to be on-call outside of standard working hours to address technical issues as needed.
What you'll do
Manage, coach, and grow engineers working across high-throughput payment pipelines, agent authentication, and web-scale commerce architecture.
Own execution by establishing clear priorities, creating predictable delivery, and giving engineers the context and autonomy to own meaningful areas of the product.
Lead the development of agentic payment systems leveraging emerging open standards (x402, Web Bot Auth, ACP, UCP) to enable low-latency, machine-to-machine micropayments.
Lead the engineering behind usage metering, pricing definition engines, outcome verification, and revenue attribution models tailored for agentic workflows.
Build capabilities that give businesses granular visibility and control over their agent-generated revenue streams.
Partner closely with Product Management to understand customer problems, shape the roadmap, and turn broad opportunities into clear engineering outcomes.
Bridge mainstream and decentralized tech, interfacing with blockchain teams while keeping execution focused on mainstream, high-throughput web and fiat commerce rails.
Balance near-term product delivery with thoughtful technical investments that allow promising ideas to grow.
Own the operational health of the systems in your area, including observability, incident response, cryptographic security, and long-term reliability.
Develop technical leaders and create space for engineers to lead architecture and implementation.
Responsibilities
We want you to love it here. This role is a great fit for you if:
You have led and developed a high-performing engineering team(s) and can point to what that team shipped and how the people on it grew.
You are technically credible with experienced engineers. You can review a design, understand the trade-offs in distributed systems or payment platforms, and recognize when a technical problem needs deeper investigation.
You are comfortable managing a team working across several related technical areas (like digital wallets, payment protocols, and web authorization) and can create clarity without requiring every problem to fit neatly into a single box.
You care deeply about reliability and quality, particularly when the output of a system handles monetary transactions or machine authorization.
You have strong product judgment and enjoy working with Product Management to decide what is worth building, what needs improvement and what should not be built at all.
You are comfortable with ambiguity and with finding structure in areas where the opportunity is clearer than the roadmap.
You communicate clearly, give direct feedback, and can explain complex technical decisions to both engineers and non-engineers.
Examples of Desirable Skills, Knowledge, and Experience
Strong technical grounding in distributed systems, low-latency transaction processing, API design, web security, or adjacent areas.
Experience building or operating products involving traditional payment rails, digital wallets, or open authorization/authentication standards (e.g., OAuth, WebAuthn, Web Bot Auth).
Experience operating systems where correctness, reliability, and security matter as much as feature delivery.
A track record of hiring, developing, and retaining strong engineers.
Experience partnering closely with Product Management to shape and execute a roadmap.
Experience taking products or major capabilities from an ambiguous opportunity to a clear customer outcome.
Strong written and verbal communication.
Bonus Points
Familiarity with emerging agentic/machine-to-machine payment protocols (x402, AP2, ACP, UCP).
Experience building hybrid fiat/crypto payment infrastructure.
Familiarity with Cloudflare’s developer platform (Workers, Durable Objects, KV) or edge computing architectures.
Experience turning complex underlying systems into useful payment or commerce products for a broad audience.
Experience with usage-based billing, metering engines, attribution systems, or complex commercial pricing models.
Previous experience working in payments and on payments technology
Compensation
Compensation may be adjusted depending on work location.
For Lisbon based
hires: Estimated annual salary of €74,000 - €93,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
Who we want
This is a role for someone who wants to work on a hard problem, deliver real impact and be pushed to be the best version of themselves. As a Provider Sales Director, you’ll be embedded in Provider Partnerships and report directly to the SVP of Provider.
You will own a critical component of Garner's provider segment as a quota-carrying seller, selling our solutions into hospitals, health systems, ACOs and clinically integrated networks, physician groups, and digital health companies. You will run the full cycle from prospecting through close, using Garner's own data as the centerpiece of the pitch rather than a supporting slide. This is a builder's seat: the segment playbook is still being written, and the person in this role will help write it.
Where you will work:
Garner is headquartered in NYC, but this position is available for individuals who are comfortable with remote work and occasional travel to HQ.
What you will do
Own and advance a provider-segment pipeline end to end, from segmentation and prospecting through close, carrying an individual quota against your assigned budget.
Build and deepen senior relationships across hospitals and health systems, ACOs and clinically integrated networks, physician groups, digital health companies, and healthcare consultants.
Run a data-driven sales motion: use Garner's own data and insights to shape strategy conversations with sophisticated buyers.
Partner with Product, Sales leadership, and Account Management, feeding market signal back into the roadmap and handing off closed accounts cleanly.
Contribute to a repeatable playbook for the segment: messaging, target-account strategy, and objection handling grounded in healthcare economics and provider risk.
Build working fluency across Garner's full product suite and match the right product angle to each buyer.
What we're looking for
5 or more years in fast paced selling environment carrying and consistently exceeding individual quote
Experience as a builder, helping design the selling motion as you go
Experience selling into into hospitals, health systems, or other healthcare provider organizations is preferred; if not, experience selling in other complex B2B SaaS environments
Executive presence: an articulate, compelling presenter who earns trust with senior buyers and sells with data rather than relationship alone.
Demonstrated quota attainment you can name: percentage attainment, President's Club, or marquee logos closed.
Intellectual curiosity and data fluency: you ask probing questions and ramp fast into a new data methodology.
Creativity when a deal stalls: you generate new paths to momentum rather than waiting on the funnel.
Comfort selling while product, pricing, and positioning are still evolving.
The instinct to pull in the right internal partners at the right moment, and to route market signal back to the people who can act on it.
A desire to do work that matters: and to be held to a high standard while doing it. You're energized by a mission with measurable outcomes, not just good intentions. You engage with AI tools as part of how you do your best work, and hold yourself accountable to outcomes that matter beyond your team’s metrics.
Compensation Transparency:
The total compensation range (base and commission) for this position is $230,000 - $250,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
Location: Paris, France; Marseille, France; Bordeaux, France; Biarritz, France; Brussels, Belgium
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
⭐️ THE DATA TEAM
- Being part of Alan's data team means you'll have a positive impact on people's health and wellbeing.
- We create insights to help our colleagues focus on what is most impactful.
- We build features and tools powered by data that directly help our members.
- Examples include:
- going deep into health consumption patterns,
- understanding our product usage,
- creating visibility to help our sales team perform,
- automating how we reimburse our members,
- building products that help our members stay healthy...
We also believe in having a full stack approach:
- Each one of us contributes to all 3 aspects of the data spectrum (analytics, engineering, science). This encourages strong ownership and drives impact.
- We own our infrastructure. We pride ourselves on a nimble data stack that gives us the flexibility we need. We're mainly using SQL, Python, R, Airflow, Snowflake, and Metabase.
- We build in-house tooling to organize our data and serve it to the rest of the company.
🎯 EXPECTED SKILLS AND ABILITIES
You would thrive at Alan if most of this sounds like you:
- Passionate about owning ambitious problems and developing simple solutions for them
- Demonstrated impact during a first successful experience.
- Experience or willingness to grow in all 3 aspects of the data spectrum (analytics, engineering, science) -- being specialized in one of these areas is good too!
- Proficient in SQL, Python and/or R- Setting a high standard of rigor and precision for yourself, interested in your craft
- Great listening and communication skills
- Humble, kind, collaborative, and still willing to grow (no matter your seniority!)
- Fluent and clear in English, both oral and written (no need to speak French!)
For this role we are looking to hire within the C1-E level range https://alan.com/en/careers/a/salary-equity.
⚙️ IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
YOU WANT TO KNOW MORE ABOUT ALAN?
- 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
- 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work
🔄 A quick note about the process
Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?pvs=21.
#LI-DNP
Location: New York, NY (HQ); San Francisco, CA
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
About the Role
As a critical member of our growing talent team, you will own building our sourcing engine to engage and hire world-class talent. This is an opportunity to partner directly with our talent dense Engineering teams. You will be the first point of contact for countless industry professionals, fully responsible for delivering an excellent candidate experience right from the start.
*This is a full-time, 6 month contract position
What You’ll Do
- Innovate and operationalize creative sourcing strategies to deliver top technical talent to Ramp
- Own talent mapping research, referral generation, and sourcing campaigns
- Effectively align candidates’ motivations with Ramp's value proposition, roles, and expectations
- Lead intake meetings with stakeholders to qualify and deeply understand requirements/qualifications for tech job profiles
- Manage pipeline activity reports and analyze historical data to optimize hiring impact
- Drive Ramp’s engagement across external conferences, networking events, and professional association partnerships
- Partner closely with recruiting leadership to anticipate upcoming headcount and proactively understand how new hires will fit into the organization
- Build networks and long-term relationship for potential candidates and communities
What You’ll Need
- 2+ years of technical sourcing experience in a similar role at a high-growth technology company or startup preferred
- Familiarity with traditional and modern (AI) sourcing and search techniques
- Excellent written and verbal storytelling communication skills
- Ability to influence at various levels in an organization, anchoring on data-driven decision-making
Nice to Haves
- Demonstrated knowledge of Software Engineering job profiles
- Experience with our suite of recruiting tools (Ashby, Claude Code, etc.)
- Bachelor's degree from an accredited university
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: New York, New York, United States
Join the Team!
Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?
At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!
We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.
Job Overview
Align is seeking an Operations Manager to drive operational excellence across our Managed Services and Professional Services organizations. This role will develop the operating processes, performance insights, dashboards, forecasting models, and AI-enabled solutions that help leaders make better decisions and improve execution.
The ideal candidate is an operations leader who is highly analytical and comfortable working across business functions. This individual will not simply report on performance; they will establish scalable operating rhythms, improve workflows, translate data into action, and help the organization use AI and automation to work more effectively.
The hybrid position out of our New York City office.
This is a full-time position offering full benefits, a base salary in the $140,000-$160,000 range (commensurate with experience), paid training and performance-based bonuses.
Responsibilities
Process & Workflow Optimization:
Design and implement scalable procedures, tools, and operational rhythms that improve efficiency, consistency, accountability, and service delivery.
Cross-Functional Alignment:
Partner with Managed Services, Professional Services, Finance, People Operations, Sales, Technology, and executive leadership to execute company priorities and align reporting and operational needs.
Budget & Financial Management:
Track operational expenditures and financial performance, monitor KPIs, and conduct cost-benefit and return-on-investment analyses to support sound business decisions.
Strategic Planning:
Support planning cycles, manage milestones for key operational initiatives, and translate complex information into clear executive-level recommendations.
Performance Management:
Establish
operational scorecards, business reviews, and accountability mechanisms that connect team activities to business outcomes.
Continuous Improvement:
Identify
bottlenecks, control gaps, and opportunities for standardization, then
lead
practical improvements that can be measured and sustained.
Data Analytics & Business Intelligence
Design, build, and
maintain
executive dashboards, scorecards, and reporting solutions using Power BI and related tools.
Analyze operational, financial, project, and service-delivery data to
identify
trends, risks, performance gaps, and improvement opportunities.
Develop forecasting models for resource planning,
utilization
, project performance, revenue, backlog, capacity, and service operations.
Consolidate
and
validate
information from multiple business systems to create consistent, decision-ready reporting.
Translate complex datasets into clear findings, business implications, and recommended actions for leadership.
Increase dashboard adoption by presenting solutions, gathering stakeholder feedback, and providing guidance to users.
AI, Automation & Innovation
Identify
opportunities to apply AI and automation to operational workflows, reporting, knowledge management, and decision support.
Design and implement practical AI-enabled solutions using Microsoft Copilot, Power Platform, Power Automate, and other approved technologies.
Reduce repetitive manual work by automating reporting, data preparation, notifications, approvals, and other recurring processes.
Evaluate emerging AI capabilities and recommend business use cases based on operational value, feasibility, responsible use, and measurable outcomes.
Partner with business stakeholders to support adoption, document solutions, and
establish
repeatable practices.
Data Governance & Quality
Establish standards for data accuracy, consistency, ownership, and metric definitions.
Document core reports, dashboards, data sources, calculations, and operating procedures.
Investigate data discrepancies,
determine
root causes, and coordinate corrective actions.
Promote reliable and consistent use of operational data across Managed Services and Professional Services.
Required Qualifications:
5+ years of experience in operations management, business operations, data analytics, business intelligence, or
a related
discipline.
Demonstrated experience improving operational processes and
establishing
scalable workflows or operating rhythms.
Advanced experience building dashboards and reports using Power BI or a comparable business intelligence platform.
Strong analytical, forecasting, financial analysis, and problem-solving capabilities.
Advanced
proficiency
with Excel and experience combining data from multiple business systems.
Ability to convert business needs into meaningful metrics, reporting, analysis, and action plans.
Strong communication
, presentation, project management, and
stakeholder-management
skills.
Ability to work across functions, manage competing priorities, and influence decisions without relying solely on formal authority.
Preferred Qualifications
Experience in Managed Services, Professional Services, consulting, or a technology services environment.
Experience with Microsoft Power Platform, Power Automate, Microsoft Copilot, Azure AI, or similar technologies.
Working knowledge of SQL, data modeling, data architecture, and business intelligence best practices.
Experience with resource planning,
utilization
reporting, project forecasting, profitability analysis, and
service-delivery
metrics.
Experience leading cross-functional process improvement, automation, or operational transformation initiatives.
Core Competencies
Operational Excellence
Data Analytics
Business Intelligence
AI & Automation
Dashboard Development
Financial Acumen
Strategic Planning
Process Improvement
Executive Communication
Cross-Functional Leadership
Project Management
Continuous Improvement
Measures of Success
Improved visibility into operational and financial performance across Managed Services and Professional Services.
Consistent adoption and use of standardized dashboards, scorecards, and business reviews.
Reduction in manual reporting and administrative effort through automation.
Improved forecasting, resource planning, and operational decision-making.
Measurable efficiency gains from process improvements and AI-enabled workflows.
To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.
Tier 2
Benefits and Perks:
At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:
Comprehensive Medical, Dental, and Vision coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.
Complimentary ClassPass membership to support your health and wellness goals
Generous Paid Time Off (PTO)
Company-paid holidays
Cellphone Reimbursement Program
Floating Holiday to celebrate a day that is meaningful to you
Pre-tax commuter benefits, where applicable
Employee wellness programs, events, and team-building activities
Employee referral program
Align is a premier global provider of technology infrastructure solutions.
Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.
Our professional services team, which includes
Data Center Solutions
, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class
Managed Services
team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.
Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.
Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.
For more information, visit:
www.align.com
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU'LL ACHIEVE:
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU'LL NEED TO BRING:
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
NICE TO HAVES:
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to commercial accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
- Fluency in Dutch
We hire talented and passionate people from a variety of backgrounds because we want our global employee base to represent the wide diversity of our customers. If you're excited about a role but your past experience doesn't align perfectly with every bullet point listed in the job description, we still encourage you to apply. If you're a builder at heart, share our company values, and are enthusiastic about making software toolmaking ubiquitous, we want to hear from you.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €174,000 - €186,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Dublin, Ireland
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE
Notion is shaping the future of Go-To-Market, and as a Solutions Consultant (SC), you’ll bring that future to life by building alongside customers and turning their biggest challenges into measurable outcomes. As a customer-facing, quota-carrying SC, you’ll bring together technical fluency and commercial ownership to grow your book of business. You’ll build pipeline with BDRs, engage key stakeholders, lead discovery, co-build workflow solutions live with customers, and guide opportunities through close. You’ll connect each solution to a clear business case and stay engaged through adoption, expansion, and renewal so customers realize the value of what they buy.
You’ll partner with BDRs, Outcomes Architects, and technical or product specialists while maintaining clear ownership of customer relationships, opportunity momentum, and next steps. If you’re a builder who loves to sell—and want to work at the intersection of AI, productivity, and enterprise—this is the role.
WHAT YOU’LL ACHIEVE
- Create pipeline across your book of business. Build target-account plans with BDRs and initiate outreach to priority stakeholders to generate qualified opportunities, alongside BDR-sourced pipeline.
- Own opportunities from first conversation through close. Lead discovery, qualify business needs and urgency, align stakeholders, shape the solution and business case, and drive the evaluation and commercial decision. Navigate commercial sizing, proposal construction, procurement, legal, and security review to close deals with the right scope, credits, and implementation path.
- Design and validate workflow solutions that deliver measurable value. Map current- and future-state workflows, co-build solutions live in Notion, and define realistic scope, success criteria, and an implementation path. Translate customer needs and validated outcomes into a clear business case, commercial recommendation, and decision path. Treat discovery as an opportunity to build and validate.
- Orchestrate the right partners while maintaining ownership. Engage BDRs, Outcomes Architects, and technical or product specialists at the right moments, with clear context and asks, while owning opportunity momentum, customer communication, and next steps.
- Drive customer value and commercial growth after signature. Partner with Outcomes Architects, guide the initial path to value with a clear adoption plan, on onboarding and ongoing multi-workflow adoption, and own expansion strategy and renewal planning. Stay accountable for translating credits sold into credits consumed, and surface risks or expansion opportunities as customer workflows mature.
SKILLS YOU’LL NEED TO BRING
- Commercial ownership and pipeline generation. You can demonstrate how you created or advanced business, influenced customer decisions, and owned measurable outcomes. Relevant experience may come from quota-carrying sales or adjacent customer-facing roles.
- Technical fluency and builder mindset. You are comfortable building live in software and can demo, co-design, and troubleshoot with a customer without needing a specialist in the room.
- AI fluency. You are excited about AI, build with new tools, and continually learn new ways of working.
- Discovery, qualification, and value articulation. You can uncover customer needs, map workflows, qualify business impact and urgency, and translate what you learn into commercial outcomes, adoption plans, and clear success criteria.
- Agency, urgency, and learning velocity. You set clear goals, take initiative, learn from customer interactions, and apply those learnings to improve outcomes. You bring new ideas and workflows to customers and make complex problems easier to solve.
- Complex customer engagement. You can lead multi-stakeholder interactions and navigate procurement, legal, and security review cycles.
NICE TO HAVES
- Full-cycle B2B software sales experience or solutions engineering experience, with a consistent track record of exceeding quota across new-logo acquisition and expansion motions.
- Familiarity with usage-based or consumption-based pricing models and the ability to structure credit-based commercial proposals.
- Prior experience selling to mid-market and enterprise accounts in productivity, collaboration, or workflow software.
- Experience in a shared account ownership model, partnering with a post-sale or Customer Success team as part of an integrated customer motion.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €174,000 - €186,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Lomira, WI
Logistics Manager
Construction Logistics | Site Operations | Campus Infrastructure
Location:
Project-Based (Wisconsin, Missouri, Wyoming, Texas, and future project locations)
Employment Type:
Full-Time
Work Environment:
Primarily Site-Based (Long-Term Project Assignments)
Keep Hyperscale Construction Moving
The successful delivery of hyperscale data centers depends on the safe, efficient, and coordinated movement of people, materials, equipment, vehicles, and resources across rapidly evolving construction campuses. As projects scale to hundreds or thousands of workers and multiple active construction zones, logistics becomes one of the most critical functions supporting successful project execution.
As a
Logistics Manager
, you will lead site logistics planning, coordination, and execution across major hyperscale data center developments. You will be responsible for managing the operational framework that enables construction teams to safely and efficiently execute work across large-scale greenfield campuses.
Your efforts will help ensure personnel, subcontractors, equipment, materials, suppliers, and construction teams can operate effectively while supporting aggressive project schedules and critical project milestones.
About Michels Infrastructure Solutions
Michels Infrastructure Solutions (MIS) brings together the full capabilities of the Michels Family of Companies under a
Super General Contractor (Super GC)
model, providing mission-critical owners and developers with a single point of accountability for every phase of project execution.
By combining self-performed specialty design, construction, and commissioning services, MIS delivers large-scale, multidisciplinary projects with greater control over safety, quality, schedule, and cost.
MIS specializes in the delivery of hyperscale data centers and mission-critical facilities, leveraging expertise across mass grading and site development, wet and dry utilities, fiber and telecommunications infrastructure, ground improvement, deep foundations, structural concrete, power infrastructure, and commissioning. Our integrated delivery approach enables customers to partner with a single-source team capable of executing some of North America's most complex and demanding infrastructure projects.
Position Overview
As a
Logistics Manager
, you will lead project-wide logistics activities supporting major hyperscale data center construction projects. You will be responsible for planning and executing logistics strategies involving site access, traffic management, delivery coordination, material flow, laydown yard operations, temporary facilities, worker transportation systems, vendor staging areas, construction routing plans, and logistics infrastructure supporting campus-wide development activities.
During the early phases of project development, you will help establish the operational framework required to support large-scale site development activities including mass grading, utility installation, power infrastructure construction, and future vertical construction operations.
Working closely with Project Management, Construction Management, Procurement, Field Operations, Safety, Suppliers, Utility Providers, and Subcontractors, you will ensure people, equipment, and materials move efficiently throughout the project lifecycle.
This role serves as a critical connector between procurement, construction operations, suppliers, subcontractors, and project leadership while helping maintain visibility into material status, equipment movements, delivery schedules, site access requirements, logistics constraints, and campus-wide operational readiness.
Key Responsibilities
Lead construction logistics planning and execution for hyperscale data center and mission-critical infrastructure projects.
Develop and manage campus-wide logistics plans supporting multiple simultaneous construction activities.
Coordinate material deliveries, equipment deliveries, and site logistics activities across active construction zones.
Develop and maintain logistics plans aligned with construction schedules, project milestones, and operational requirements.
Manage laydown yards, storage locations, material-flow routes, staging areas, trailer compounds, and logistics infrastructure.
Coordinate site access routes, delivery corridors, haul roads, shuttle systems, and traffic management plans.
Oversee temporary facilities, worker parking areas, vendor staging locations, and project logistics infrastructure.
Coordinate oversized deliveries, critical equipment movements, crane access requirements, and special transportation activities.
Monitor delivery schedules, inventory levels, logistics performance metrics, and material availability.
Support workforce logistics planning associated with large project labor populations.
Maintain visibility of critical materials and equipment throughout the supply chain and delivery process.
Support field teams with material tracking, coordination, and readiness activities.
What You'll Do
Develop and implement project logistics plans supporting site-development, utility, infrastructure, and building construction activities.
Coordinate material and equipment deliveries with suppliers, subcontractors, procurement teams, vendors, utility providers, and field operations.
Manage site delivery schedules and proactively prevent site congestion, access conflicts, and operational disruptions.
Track material inventory, storage locations, delivery status, equipment readiness, and logistics constraints.
Coordinate receiving, inspection, tracking, and documentation processes for construction materials and equipment.
Maintain material tracking systems, logistics dashboards, and reporting tools.
Support long-lead equipment delivery planning and critical material coordination efforts.
Collaborate with Procurement, Project Controls, Construction Management, and Field Operations teams to identify material shortages, delivery delays, and supply chain risks.
Coordinate laydown yard operations, material storage areas, logistics staging activities, and construction routing plans.
Support development and management of trailer compounds, temporary offices, worker parking areas, shuttle operations, and temporary utility services.
Coordinate logistics requirements between civil contractors, utility contractors, vertical construction teams, specialty subcontractors, and commissioning personnel.
Support mass earthwork, utility installation, structural concrete, power infrastructure, and major equipment installation activities through effective logistics planning.
Monitor logistics performance metrics, inventory reporting, material movement activities, and operational readiness indicators.
Assist with logistics planning for project mobilization, major construction phases, campus expansion efforts, commissioning activities, and project closeout.
Develop contingency plans addressing weather impacts, site congestion, traffic conflicts, schedule changes, and evolving project priorities.
Identify and resolve logistics challenges that may impact safety, productivity, schedule performance, or construction execution.
Support continuous improvement initiatives related to construction logistics, site operations, inventory controls, material management, and supply-chain visibility.
Why Michels Infrastructure Solutions, Inc.?
We deliver some of North America's largest and most complex hyperscale data center and mission-critical infrastructure projects.
We leverage a unique Super GC delivery model that combines specialty construction capabilities under a single-source execution approach.
We provide exposure to every phase of project delivery, from greenfield site development and campus operations through construction, commissioning, and turnover.
We provide opportunities to help lead the operational execution of large-scale hyperscale data center campuses.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform meaningful work that supports cloud computing, artificial intelligence, digital connectivity, and economic growth.
We believe everyone is responsible for promoting safety, regardless of job title.
We are part of the Michels Family of Companies, one of North America's largest and most diversified energy and infrastructure contractors.
Comprehensive Benefits Package
Health Insurance
Dental Insurance
Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Account (HSA)
Short-Term Disability Insurance
Long-Term Disability Insurance
401(k) Retirement Plan
Legal Plan
Identity Theft Protection and Monitoring Plan
Benefits may vary based on position and location.
Why You?
You like to surround yourself with dedicated, value-driven people.
You relish new challenges and evolving technology.
You cringe when you hear: “Because that's the way we've always done it.”
You enjoy coordinating complex operations involving people, equipment, materials, schedules, and multiple stakeholders.
You thrive in environments where effective planning and execution directly impact project success.
You enjoy solving problems before they impact safety, productivity, or schedule performance.
You thrive in fast-paced construction environments where dozens of contractors and hundreds of workers rely on effective coordination.
You like being at the center of project execution and helping teams succeed.
You want your efforts noticed and your results to make a meaningful impact.
You want to work to make a difference.
What It Takes
Bachelor's degree in Construction Management, Supply Chain Management, Logistics, Engineering, Business, or a related field preferred, or an equivalent combination of education and experience.
5+ years of experience
supporting construction logistics, site operations, infrastructure delivery, transportation planning, materials management, procurement, supply chain management, heavy civil construction, mission-critical construction, industrial construction, or related operational functions.
Experience supporting large-scale construction campuses, heavy civil projects, industrial facilities, mission-critical projects, utility infrastructure, data centers, or EPC projects preferred.
Strong understanding of construction logistics, material management, delivery coordination, inventory tracking, logistics planning, site operations, and operational readiness.
Experience coordinating delivery logistics, contractor access, site operations, workforce movement, equipment utilization, laydown yards, staging areas, or temporary facilities.
Experience coordinating multiple suppliers, subcontractors, utility providers, and project stakeholders within fast-paced construction environments.
Understanding of site-development sequencing, utility construction activities, infrastructure operations, and construction phasing.
Ability to analyze schedules, delivery forecasts, inventory reports, and logistics constraints to proactively support project execution.
Experience with construction management software, ERP systems, inventory systems, logistics platforms, material tracking tools, or operational reporting systems preferred.
Proficiency with Microsoft Office Suite, particularly Excel.
Strong organizational, planning, communication, problem-solving, and decision-making skills.
Valid driver's license with an acceptable driving record.
Ability to support long-term, site-based assignments at hyperscale data center and mission-critical construction projects throughout North America. This position is primarily field-based, with the majority of work performed directly from active project sites. Initial project opportunities are expected to be located in Wisconsin, Missouri, Wyoming, and Texas, with future assignments determined by business needs and project awards.
Join a company that powers progress. Be a part of Michels Infrastructure Solutions, Inc.—where you don't just support construction, you help keep it moving.
#LI-AS1
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: South Windsor, CT ; Syracuse, NY
Project Controls Specialist
Location:
Syracuse, NY / South Windsor, CT
Employment Type:
Full‑Time
Travel:
50%
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As a Project Controls Specialist,
you will work with Operations to ensure efficient and effective budgeting, scheduling, and project coordination processes. Critical for success are problem- solving and organization. The abilities to work independently and consistently meet deadlines are a must.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
Bachelor’s degree in Business, Business Administration, Finance, or Accounting; 0-4 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite, especially excel
General knowledge of accounting and business operations
A valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record
Proven ability to use data to drive process improvement
Ability to travel in excess of 50% travel for jobsite visits and meetings
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
This information reflects the anticipated base salary for this position based on current market data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on individual’s skills, experiences, education, and other job-related factors permitted by law.
Expected Salary Range
$72,000
—
$118,000 USD
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Cheyenne, WY
Project Controls Specialist
Location: Cheyenne, WY | Full-time | Job-Site Based
Strengthening our nation’s power grid isn’t easy, but reliable electrical service is essential to everyday life.
Every time someone charges an iPhone, cranks up the A/C, or turns on a computer, we are busy behind the scenes making it happen.
Michels Power, Inc. is one of the largest, most sought-after power delivery contractors in the United States. We execute the entire spectrum of electrical infrastructure projects—including the construction of transmission lines and substations, the modernization of distribution systems, and the development of both Oil & Gas facilities and Renewable Energy initiatives. We also restore power after natural disasters strike.
Our work improves lives. Find out how a career at Michels Power, Inc. can change yours.
As a Project Controls Specialist,
you will work with Operations to ensure efficient and effective budgeting, scheduling, and project coordination processes. Critical for success are problem- solving and organization. The abilities to work independently and consistently meet deadlines are a must.
Why Michels Power, Inc.?
Engineering News-Record
ranks us the
No. 1 Electrical Transmission/Distribution contractor
in the U.S.
We’re a national leader in
substation and transmission construction
with a long track record of success.
Our steady, strategic growth revolves around a commitment to quality.
We are family owned and operated.
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
We believe everyone is responsible for promoting safety—regardless of title.
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What it takes:
Bachelor’s degree in Business, Business Administration, Finance, or Accounting; 0-3 years of related experience, or equivalent combination
Proficient in Microsoft Office Suite, especially excel
General knowledge of accounting and business operations
A valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record
Proven ability to use data to drive process improvement
Ability to work 100% on the jobsite
Join a company that powers progress. Be a part of Michels Power, Inc.—where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: Milan
Workplace: OnSite
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
We're looking for an ambitious Sales Development Representative to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.
In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the new merchants, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate. In this role you will:
- Own top of the funnel activity for a dedicated region.
- Hit conversion targets across the stages of the funnel that are in your responsibility.
- Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
- Do market research and competition analysis to identify opportunities within your region.
- Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
- Ensure smooth handoff to Success following close to drive activation and ongoing performance.
- Maintain high CRM hygiene to enable the best handover to the sales and success team.
What You’ll Need
- 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
- Passion for the hospitality industry and customer-facing activities is a strong plus.
- Willingness to roll up your sleeves and “Leave your ego at the door” mentality
- Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
- Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders.
- Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
- The ideal candidate will be fluent in English and Italian
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time-off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Rome
Workplace: Hybrid
ABOUT US
Tebi is creating the first Connected Restaurant Management System that makes hospitality flow. In one seamless platform, Tebi embeds sales, reservations, kitchen prep, payments, and all the data that powers it, creating smooth service and intuitive insights.
Founded by Arnout Schuijff, co-founder of Adyen, and backed by €50 million in funding from Index Ventures & CapitalG, Tebi is built in service of hospitality first. Thousands of restaurants, cafés, bars, and coffee shops across the Netherlands, UK, and more countries soon, love running on Tebi.
About the Role
We're looking for an ambitious Sales Development Representative to join our team. You’ll be at the heart of our growth engine - managing the beginning of our sales cycle, directly driving our business and revenue growth by bringing in new customers.
In this role, you’ll blend your people and communication skills with passion to make hospitality businesses more smooth in their operations. You will act as the first point of contact for the new merchants, working collaboratively with internal departments to ensure we are not just winning business, but building long-term value and market share.
What You’ll Do
Our sales are not your typical SaaS or office sales. We meet our customers where they operate. In this role you will:
- Own top of the funnel activity for a dedicated region.
- Hit conversion targets across the stages of the funnel that are in your responsibility.
- Communicate our value and mission to our prospective partners, build trusted relationships with the hospitality network in the region.
- Do market research and competition analysis to identify opportunities within your region.
- Collaborate with Ops, Product, and Leadership to remove bottlenecks and improve scaling.
- Ensure smooth handoff to Success following close to drive activation and ongoing performance.
- Maintain high CRM hygiene to enable the best handover to the sales and success team.
What You’ll Need
- 0-1 years of experience in Sales, Sales Operations or Customer-facing roles ideally within SaaS/ Tech/ Hospitality or Startup space.
- Passion for the hospitality industry and customer-facing activities is a strong plus.
- Willingness to roll up your sleeves and “Leave your ego at the door” mentality
- Self-motivated with the ability to work independently and as part of a team in a fast-paced startup environment.
- Strong communication and interpersonal skills to effectively engage with customers and internal stakeholders.
- Entrepreneurial mindset: you thrive in fast-moving environments, love building from scratch, and bias toward action.
- The ideal candidate will be fluent in English and Italian
If this speaks to you we can be the right fit. Learn more about how we work from our Recipe here: https://www.tebi.com/gb/careers https://www.tebi.com/gb/careers.
Benefits:
- Start-up Equity
- Competitive Salary
- Flexible time-off
- Team events
What is Restaurant Software?
Restaurants and other merchants use various software systems such as Point of Sale (POS), Reservations, Kitchen Display Systems (KDS), Payments, Inventory, Staffing, and the list goes on. These systems all need to speak to each other which they frequently don’t. It’s a mess, and we are fixing it.
From buying a croissant at a cafe to having dinner with friends, it’s a €4 Trillion+ global market and a critical part of everyday life in today's economy.
How we use AI at Tebi
We use AI the way our merchants use Tebi, to cut out the friction and get to what matters faster. We believe in a world where AI increases quality, efficiency and speed.
At Tebi, AI isn't a policy or a checkbox, it's just part of how we work. It helps us write, analyse, build, and improve but doesn’t make the last call. If there's a smarter way to do something, we want to find it.
Location: Remote (Ukraine)
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/5ecff34e-0584-41bb-ad8d-2ed09b6aec0d/G_LINK_OWN_COVER_1%20(1).png]
ABOUT US:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
OUR MISSION:
Become a stepping stone on our customers’ journeys of self-improvement.
OUR VALUES:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
WHAT YOU WILL DO:
- Work with incoming tickets in Zendesk with a focus on billing issues.
- Provide quality support while adhering to the team’s SLAs and KPIs.
- Handle customer complaints and come up with creative solutions in line with Gismart’s support policy.
- Test new support channels in the future, e.g. chat support and phone support.
- Create and maintain the library of saved replies.
- Collaborate across teams for reporting and bug resolution.
KEY QUALIFICATIONS:
- Written English — Advanced (C1-C2). Ability to create complex step-by-step instructions and handle billing issues while keeping replies clear, structured, and polite.
- Speed typing.
- Understand how mobile apps work (app versions, updates, compatibility with various devices).
- Understand the nature of subscriptions: renewals, refunds, billing.
- Stress-resistant
- Ability to work independently
- Good time management skills
- Be a team player
WILL BE A PLUS:
- Experience with PayPal/ Stripe or other payment platforms
- Experience with a ticket or chat systems (Zendesk/ Intercom/ Freshdesk, etc.)
- Genuine interest in the wellness sphere (dance, self-care, face yoga, nutrition).
EMPLOYEE BENEFITS:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs.
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs.
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools.
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses.
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart.
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs.
United States (Remote); We are seeking candidates in US and Canada; For this role, we prefer candidates in NASA’s Eastern Time zone to provide more overlap with our EMEA colleagues; In a distributed team, you make decisions, progress and risks visible so colleagues can contribute across time zones; Experience working remotely, with clear asynchronous communication and dependable collaboration across time zones
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