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Location: South Africa About Huzzle At Huzzle, we connect high-performing B2B sales professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top sales talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle. Role Type: Full-time Engagement: Independent Contractor Job Summary We are seeking a results-oriented Customer Success Manager to join a growing team. In this role, you will be the primary advocate for clients, ensuring they realize maximum value from solutions while driving long-term loyalty. You will play a critical part in the company’s growth by owning the post-sales relationship, executing sophisticated retention strategies, and securing renewals. This is an ideal opportunity for a proactive professional who thrives on building deep relationships and turning complex challenges into success stories. Key Responsibilities Act as the dedicated point of contact for a portfolio of key accounts, guiding them through the entire customer lifecycle. Develop and execute data-driven retention plans to minimize churn and ensure high levels of customer satisfaction. Manage the end-to-end renewal process, identifying expansion opportunities and ensuring timely contract completions. Conduct regular business reviews to align our solutions with the client’s evolving strategic goals. Monitor customer health metrics and intervene proactively when accounts show signs of risk. Collaborate closely with Sales and Product teams to voice customer feedback and influence the product roadmap. Requirements 3+ years of experience in a Customer Success Management or Account Management role. Proven track record of meeting or exceeding retention, churn reduction, and renewal targets. Strong ability to build rapport with stakeholders at all levels, from end-users to C-suite executives. Analytical mindset with the ability to interpret data to drive customer outcomes. Excellent communication, negotiation, and presentation skills. Ability to manage multiple priorities in a fast-paced environment. Experience working with CRM software (e.g., Salesforce, HubSpot) and Customer Success platforms (e.g., Gainsight, Totango). Background in a high-growth SaaS or technology-driven environment. Experience in leading customer training sessions or webinars. Benefits 💻 Fully Remote: Work from anywhere with international teams 🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services 🤝 Peer Community: Connect with high-performing sales professionals in our network 🧭 Ongoing Support: Receive guidance from Huzzle before and after placement 💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals

Location: Hybrid - Palo Alto or San Francisco 📍 Hybrid, Palo Alto or San Francisco (Hybrid – 2 days/week in office) Reports to: Director Data Science + Analytics Job Type: Full-time W2 About the Role We are looking for a highly analytical and business-minded Senior Data Analyst to design, build, and own the end-to-end analytical framework for our most critical operational asset: our clinician workforce. In this role, you will own the data ecosystem spanning the entire clinician lifecycle—from the moment a provider enters our recruiting funnel, through onboarding, credentialing, and state licensing, to their ongoing clinical performance, operational efficiency, and downstream business impact on patient retention. You will develop performance frameworks that merge operational SLAs (e.g., on-time arrival, inbox turnaround times) with clinical quality and safety metrics. Additionally, you will lead our efforts in provider interaction analytics, creating evaluation and scoring logic to quantify qualitative behavioral dimensions, such as clinician empathy from consultation transcripts. Sitting at the intersection of Clinical Operations, Quality, Talent, Business Strategy, and Product, you will serve as the primary analytical partner to our Clinical Leadership and Executive team. What You’ll Do 1. Clinician Lifecycle & Funnel Analytics Recruiting & Onboarding Optimization: Track and analyze the provider hiring funnel to uncover drop-off points, streamline time-to-hire, and improve conversion rates across clinical specialties. Credentialing & Licensing Efficiency: Build predictive frameworks and monitoring dashboards to reduce state-by-state licensing bottlenecks and decrease provider time-to-first-consultation. Cohort Retention & Attrition Modeling: Analyze first-year clinician retention trends, identifying early-warning indicators of burnout or regrettable turnover, and evaluating the long-term impact on operational capacity. 2. Operational Performance & Efficiency Metrics Operational SLA Tracking: Design and maintain performance scorecards tracking operational efficiency metrics, including appointment on-time start rates, EMR/EHR inbox turnaround times, chart completion speed, and panel utilization. 3. Clinical Quality, Safety & Interaction Scoring Transcript & Empathy Analytics: Establish scoring frameworks and evaluation logic to extract insights from visit transcripts. Quantify qualitative provider attributes (e.g., patient rapport, empathy, active listening) using sentiment and text analytics LLM tools. Clinical Safety & Quality Alignment: Partner with the Clinical Quality and Safety teams to incorporate chart audit scores and clinical safety compliance into unified provider scorecards. 4. Downstream Patient & Business Impact Clinician Impact on Patient Retention: Conduct causal and correlation analyses linking specific clinician behaviors, operational SLAs, and empathy scores directly to patient retention, net promoter scores (NPS), and long-term treatment plan adherence. Executive Reporting & Strategic Guidance: Translate complex provider performance data into clear executive dashboards and strategic frameworks that directly inform clinician compensation, training programs, and operational workflows. What You Bring Technical Skills Advanced SQL & Data Modeling: Expert-level SQL skills for querying, transforming, and modeling complex relational databases across disparate operational and EHR systems. Python Proficiency: Advanced skills in Python for statistical analysis, cohort modeling, survival analysis, and text/sentiment processing. Data Visualization & BI: Proven ability to design intuitive, executive-ready dashboards in modern BI tools (e.g., Looker, Tableau, PowerBI). Text Analytics & NLP Awareness: Familiarity with text mining, sentiment analysis, or prompt-based LLM evaluation frameworks for processing qualitative data (transcripts, chat logs, survey notes). Modern Analytics Stack & AI Tools: Experience with cloud data warehouses (Snowflake, BigQuery, Databricks) and active adoption of modern AI tools (e.g., LLMs for coding efficiency, automated insights) to accelerate analytics workflows. Analytical & Domain Capabilities Healthcare Operations Intuition: Understanding of clinical operations, provider scheduling, EMR/EHR workflows (e.g., Epic, Athena, or proprietary telehealth EHRs), and clinical quality metrics. Behavioral & Lifecycle Analytics: Experience with cohort analysis, retention modeling, and constructing behavioral/qualitative scoring models. Strategic Problem Structuring: Ability to take unstructured business and clinical questions and translate them into rigorous, answerable quantitative frameworks. Cross-Functional Influence: Demonstrated ability to partner effectively with non-technical stakeholders, particularly Clinical Lead/Medical Directors, Operations leads, and Talent teams. Experience 5+ years of data analytics experience delivering high-impact operational or workforce insights. Healthcare Experience: Strong preference for background in Digital Health, Telehealth, Tech-enabled Medical Groups, or Health Operations. (Strong candidates with backgrounds in People Analytics/People Data Science with exposure to operational telemetry are also encouraged to apply.) Bachelor’s or Master’s degree in Quantitative discipline (Data Analytics, Health Informatics, Statistics, Industrial Engineering, Economics) or equivalent practical experience. Interview Process: Recruiter Screen- 30 mins Hiring Manager Screen- 30 mins Technical Screen- 1hr Panel Interviews- 3 hours + Lunch in Office in Palo Alto At this time, Midi is unable to provide visa sponsorship . Candidates must be authorized to work in the U.S. without current or future sponsorship needs. This is a full-time W2 position. The base salary range is 150-175K and will depend on experience. Midi pays a competitive base salary, plus equity and benefits. While you’re waiting for us to review your portfolio, here’s some fun content to check out 🎥 https://www.youtube.com/watch?v=1px7i6MVjNg #LI-PS1 At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs. Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com . Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history. Please find our CCPA Privacy Notice for California Candidates here .

Location: Brownsville, WI Corporate Office  ; Green Bay, WI  ; Madison, WI  ; Milwaukee, WI  ; Neenah, WI Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 10,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Staff Data & AI Governance Manager can change yours. The Staff Data & AI Governance Manager will help build Michels' enterprise governance function from the ground up. As a founding member of the Enterprise Intelligence team, this role will shape the policies, standards, operating routines, and accountability model that make data trusted, discoverable, and usable across the business. The role will also establish practical, risk-based governance for AI so Michels can move quickly on experimentation while applying stronger oversight where use cases require durability, transparency, or compliance. This role starts hands-on, laying the groundwork that lets Michels move with speed and confidence , with a clear path to build and lead the governance team as the function matures. Why Michels? We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We reward hard work and dedication with limitless opportunities We believe it is everyone’s responsibility to promote safety, regardless of job titles. We offer a comprehensive benefits program including (depending on your positions and location you may participate in a different benefit plan): Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long-Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan Why you? You thrive in fast-paced environments under tight deadlines You enjoy collaborating and communicating with your teammates You like to know your efforts are noticed and appreciated You have strong time management, verbal, and written communication skills Key Responsibilities: Build and operationalize Michels' data and AI governance framework: policies, standards, roles, decision rights, and operating processes. Establish foundational data governance across ownership, stewardship, quality, metadata, lineage, classification, and retention. Partner with business, operations, and IT teams to build shared ownership of governance across data and AI work. Create practical AI governance for use-case intake, risk classification, responsible AI review, vendor and embedded AI oversight, and monitoring. Facilitate the governance forums, stewardship routines, and cross-functional decisions that clarify accountability and make governance actionable. Develop metrics and reporting that give leadership visibility into data quality, governance maturity, AI adoption, and emerging risks. Grow the function over time, evolving from hands-on builder into the leader of future governance capabilities, communities, and team. Qualifications: Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related quantitative field, or equivalent practical experience. 7+ years of experience in data governance, data management, technology risk, or a related discipline at enterprise scale. Strong command of core governance disciplines, with demonstrated ability to build and mature governance programs. Familiarity with modern data platforms and governance tooling such as Microsoft Fabric, Databricks, Snowflake, Collibra, Alation, Atlan, or similar technologies. Working knowledge of generative and agentic AI, responsible AI, and risk-based AI governance. Strong communication and stakeholder skills, with the ability to influence without authority, facilitate cross-functional decisions, and explain governance and risk concepts to technical, business, and executive audiences. AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Team: The Account Management team at Affirm is focused on building and growing long-term partnerships with our merchant partners, helping them maximize the value of their relationship with Affirm while driving mutual business growth. This team also serves as a strategic bridge across Analytics, Product, Marketing, Credit, and Technical teams, advocating for merchants and helping shape solutions that drive successful outcomes for both our partners and Affirm. About the Role: Affirm is committed to building lasting partnerships with merchants for long term growth and ongoing revenue generation. As a Key Account Manager, you will join a growing team driving value and growth with large strategic merchants. This is a high-profile, customer-facing role requiring outstanding results-oriented, relationship and program management skills. This role oversees a portfolio of Affirm’s strategic accounts with the goal of driving ambitious results across the business. Success in this role entails delivering strong results, collaborating across different teams and levels with key stakeholders, strong analytical skills and excellent executive presence including written and verbal communications. What You'll Do: Act as SEM and team lead across omni-retail for best practices on managing complex accounts, driving outcomes and building relationships You will oversee a large portfolio of key strategic accounts and will be responsible for developing and driving strategic initiatives including complex contract negotiation, pricing and expansion opportunities to drive revenue and General Merchandise Volume (GMV). You will lead and execute  sophisticated account plans that include financing optimizations, executive relationship engagement, and marketing strategies, often against ambitious timelines You will analyze partner performance and recommend programs to increase product adoption, grow up-funnel awareness and visibility, and sell into expansion opportunities. You will orchestrate cross-functional teams across our Product, Technical, Credit, Analytics, Marketing, and Risk teams to execute partnership initiatives and drive business results. Manage customer health to ensure overall customer satisfaction and business results Drive customer advocacy and critical issues by collaborating with development, product management, and support teams to improve the Affirm offering for our merchants What We Look For: Bachelor’s degree with 7-10 years of B2B client-facing experience in a high-tech environment and evidence of account growth/impact Experience negotiating and closing large, complex commercial contracts for F100 companies Strong written and verbal communication skills, including the ability to give compelling presentations Experience in leading cross-functional projects with a high attention to detail Ability to build and manage productive internal and external relationships and influence towards outcomes; outstanding executive presence Excellent analytical abilities to review merchant performance and report on the impact of specific programs to internal and external stakeholders Knowledge of retail, consumer finance offerings, integrated software solutions, and e-commerce preferred Comfortable using Salesforce and standard BI tools Comfortable with travel 10% - 20% of the time Pay Grade - M Equity Grade - 8 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, which includes the annual base pay and the sales incentive target. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA On Target Earnings (CA, WA, NY, NJ, CT) per year: $231,250 - $306,250 USA On Target Earnings (all other U.S. states) per year: $205,000 - $280,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Operations team The Operations team delivers seamless customer experiences and enables new product capabilities while ensuring operational excellence. The team owns strategy, planning, technical execution, customer service, fraud operations, process design, quality, training, and program management. We drive efficiency, resolve issues quickly, and scale operations as the business grows. Our goal is to deliver seamless support while maintaining high standards and reducing risk. About the role As a Fraud Operations Manager, you will play a critical, strategic leadership role responsible for overseeing operations across multiple Fraud Operations teams and pods, including those focused on disputes and compliance work. You will lead and develop people leaders and Individual Contributors (ICs) and be accountable for defining and executing a strategy to improve team function and drive scalable efficiency. A primary focus is cultivating a high-performance, psychologically safe culture that ensures teams meet business objectives, including productivity and accuracy, while fostering a strong sense of belonging, inclusion, and personal development. What you'll do Lead & Develop Talent Lead, coach, and develop a group of people leaders and Individual Contributors (ICs) across multiple, specialized teams/pods, providing ongoing feedback, performance management, and career development to build long-term organizational capability. Drive team performance using key metrics such as productivity, quality, customer outcomes, and service levels Foster a high-performing, engaged team environment that operates effectively in a fast-paced, evolving environment Partner with recruiting to hire, onboard, and retain top talent Set Strategy & Own Program Performance Define and champion a clear operational strategy and roadmap to significantly improve the function, efficiency, quality, and compliance of your assigned teams/pods. Drive operational excellence by leveraging domain expertise to identify and implement transformational changes and efficiencies that simplify investigator workflows. Ensure full accountability for service levels and productivity of assigned areas, proactively managing queue health through data-driven burn down plans to maintain a healthy buffer. Drive Cross-Functional Alignment Translate broader business goals into clear team-level objectives, providing clear, transparent communication to ensure operational alignment. Proactively identify and mitigate systemic issues by looking beyond standard reporting and collaborating with cross-functional partners. Serve as the ultimate escalation point for complex merchant, user, or internal stakeholder issues, establishing robust frameworks for incident resolution Research and resolve risk events stemming from process breakdowns. What we look for 6+ years of direct experience in disputes,  fraud risk prevention and detection within FinTech/tech industry 5+ years of experience in fraud management or related people management roles, including proven experience leading managers or senior ICs. Demonstrated success setting strategy and delivering large-scale operational change with measurable impact on efficiency, quality, and customer experience. Strong strategic planning, risk management, and prioritization skills, with the ability to balance short-term delivery and long-term capability building. Exceptional executive communication and influence skills, with the ability to align diverse stakeholders. Proven experience in leading teams through major change and comfort with ambiguity. Ability to maintain composure and act as a role model when presented with barriers or when results are not as expected. Experience with AI project-driven initiatives (e.g., leveraging AI-enabled tools, agent assist, or automation to improve operational efficiency or knowledge management). Experience in Lean Six Sigma, continuous improvement practices, and/or data-driven methodologies to drive scalable efficiency. Working knowledge of scripting & querying languages (e.g., Python, SQL) is a plus. Base Pay Grade - J Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $130,000 - $180,000 USA base pay range (all other U.S. states) per year: $115,000 - $165,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: San Francisco Bay Area, CA; United States - Remote; Seattle, Washington Workplace: remote We are seeking a motivated and results-driven Cloud Sales Specialist to help grow our Platform Prime customer base and increase revenue. This role will play a pivotal role in driving North America sales through a mix of new Platform Prime customer acquisition and cross-selling into existing Platform Core clients. You will work closely with the sales and technical teams to communicate the value of Azul’s solutions to both technical and business stakeholders.   This is an individual-contributor, quota-carrying role that can be based remotely in the US, preferably in the West region. What You’ll Do (aka Responsibilities): Sales Strategy & Execution: Develop and implement strategies to generate new Prime business opportunities and achieve sales targets within assigned territories/accounts. Client Engagement: Actively engage with existing Platform Core customers to understand their unique challenges and business needs, providing Azul solutions. Sales Pipeline Management: Manage the entire sales cycle, from lead generation to close. Maintain a robust pipeline of opportunities and forecast accurately.  Build a 3X pipeline. Cross-functional Collaboration: Work closely with Sales Engineers, Marketing, and Customer Success teams to ensure prospects receive comprehensive, clear, and accurate product demonstrations, proposals, and support. Negotiation & Closing: Drive contract negotiations, while consistently closing business on a monthly and quarterly basis. Reporting: Maintain accurate records of sales activity, progress, and outcomes in Salesforce. What You’ll Bring (aka Experience and Education) 15+ years direct software sales experience Proven track record of direct sales of both on-premise and cloud-based software solutions into large enterprises, as well as SaaS centric companies Demonstrated experience in key verticals:  online retail, e-commerce, ad-tech, gaming and financial services Significant experience selling into the infrastructure space (OS, JVM, Container) versus the application space Confident experience working in close partnership with a Technical Sales Engineer Extensive experience selling technical products that require technical POCs Experience selling enterprise products based on Java-based Open Source, highly desired Undergraduate degree, or equivalent experience What You'll Bring (aka Skills and Competencies) Exceptional communicator, influencer and presenter Ability to Evangelize a new solution where there most likely is not an existing budget placeholder Demonstrated ability with Multi-Level selling Proficient in deal qualification methodologies, MEDDPICC preferred Progressive and proactive use of industry sales tools and systems Location Remote, ideally someone located in the Pacific Time Zone 135-160k Base range D.O.E with a 300k on target earnings potential, UNCAPPED.

Location: Brazil; Mexico Workplace: Remote We are B2Spin, and we are dedicated to delivering the best Free-to-Play Social Casino and gaming experiences by creating captivating, engaging, and unique products that are accessible to everyone. We have built a team of talented professionals from all over the globe, who are working to continually improve the experiences of our players. We are not looking to just be part of the industry, but to revolutionize it. The Role As a VIP Account Manager, you will be the commercial and relationship owner for a portfolio of our highest-value players. This is a proactive, revenue-focused role where success is measured by retention, engagement, and lifetime value growth. This role requires a high level of trust, autonomy, and professionalism, including the opportunity to represent the business in face-to-face interactions with VIP players. You will build trusted, long-term relationships with VIP players, identify opportunities to upsell and cross-sell, and deliver personalized experiences that drive loyalty, satisfaction, and sustainable revenue. What You Will Be Doing - Own and proactively manage a portfolio of high-value VIP players, acting as their dedicated point of contact - Build deep, long-term relationships by understanding each VIP’s preferences, behaviours, motivations, and expectations - Maintain regular, proactive phone-based and digital communication, complemented by in-person engagement where strategically appropriate - Travel to meet VIP players to strengthen relationships, improve retention, and unlock long-term commercial value - Monitor player activity and performance metrics to identify churn risk, revenue opportunities, and engagement trends - Plan and execute upsell and cross-sell strategies through personalized offers, promotions, and experiences - Deliver tailored, high-touch VIP experiences that go beyond standard customer service - Re-engage declining or inactive VIPs using targeted retention strategies - Collaborate closely with internal teams (CRM, Promotions, Product, Payments, Customer Support) to ensure seamless VIP account management - Gather structured VIP feedback and act as the voice of the player internally to help evolve and improve the VIP program What We Are Looking For - Fluent English with excellent phone-based communication skills (Spanish is a strong plus) - Mandatory iGaming experience, ideally within online Casino and/or Sportsbook environments - Proven experience as a VIP Account Manager, VIP Host, or similar high-touch, revenue-driven role - Strong commercial mindset with the ability to identify and execute upsell and cross-sell opportunities - Demonstrated success in building and maintaining long-term, high-value customer relationships - Comfortable working with player data, KPIs, and performance targets - Strong customer empathy combined with confidence to influence and drive commercial outcomes - U.S. sports knowledge is considered a strong advantage - Ability to thrive in a fast-paced environment while managing a portfolio independently - Willingness and flexibility to travel to meet VIP players in person as part of relationship management Why You Will Love It - Direct ownership of high-value VIP relationships and their commercial performance - Autonomy to design personalized strategies that meaningfully impact player experience and revenue - Opportunity to represent the business in high-trust, relationship-led VIP environments - Collaboration with a global, ambitious, and innovative team - The chance to help shape and grow a VIP program within a fast-evolving social gaming business Equal Opportunities We hire based on skills, drive, and ideas—nothing else. Your background, gender, age, race, ethnicity, disability, sexual orientation, religion, neurodiversity, or educational path will never be a barrier to joining us. We also welcome candidates from non-traditional career journeys and value diverse perspectives that challenge conventional thinking. Diversity fuels our innovation, collaboration, and growth, and we're committed to creating an environment where everyone can contribute their best work and thrive.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ THE ROLE Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for our Central Operations and Systems organization — the foundational platform that powers "how Docker does Docker", which includes corporate systems, developer AI/SDLC, infrastructure, reliability, and internal systems. This is one of the most impactful individual contributor roles at Docker, responsible for defining and driving the technical strategy that enables Docker's transformation to an AI-first company and effectively enables Docker to be "Customer 0" of Docker. Your influence will impact the work of every Dockhand every day. As Senior Principal Engineer, you will establish strategic technical plans that span the company systems/data architecture and the end-to-end employee experience, make critical architectural decisions that affect Docker's entire internal systems portfolio, and drive technical execution of cross-company initiatives that directly enable every Dockhand. You'll work at the technical intersection of AI, platform infrastructure, developer SDLC, corporate systems, and Docker products, ensuring all systems work together seamlessly to support Docker's most precious resources: our employees. This role requires someone who combines deep technical expertise across multiple domains. Managing the breadth is both the exciting and challenging part of this role. You'll be recognized across Docker as the definitive expert on employee experience, consulted by executives on strategic technical decisions, and responsible for ensuring that every Dockhand has the right tools at the right time to do their day to day work. _______________________________________________________________________ RESPONSIBILITIES Technical Vision & Strategic Planning - Define and own the multi-year technical vision for Docker's Central Operations and Systems group, encompassing internal AI, developer tools, infrastructure, reliability, and corporate systems. - Establish strategic plans and objectives for major initiatives, making architectural decisions that ensure Docker's business objectives are met. - Contribute to and drive the strategic vision in collaboration with engineering leadership, translating organizational strategy into technical roadmaps that span multiple teams and time horizons - Identify and prioritize investments that provide maximum leverage—capabilities built once that enable rapid adoption and increase productivity across the employee base - Develop architectural principles and standards that guide technical decisions across the Central Operations and Systems group and influence product engineering teams - Anticipate future business needs and ensure platform architecture provides the flexibility to support Docker's evolving commercial models Cross-Company Technical Leadership - Lead technical vision and implementation for large cross-company programs that require coordination across all Docker teams - Architect the Docker SDLC "Golden Path": how Dockhands build, manage and deploy systems and software, as applicable - Drive convergence of fragmented systems across Docker—replacing product-specific implementations with shared platform capabilities - Establish technical contracts between platform and product teams that enable independent velocity while ensuring consistency and reliability - Lead architectural reviews for major initiatives across Docker, ensuring alignment with platform strategy and long-term maintainability - Proactively identify and solve problems that impact critical areas of the business before they become blockers Infrastructure & Developer Experience Architecture - Define the infrastructure platform vision that removes infrastructure as a bottleneck to innovation—enabling teams to deploy experimental services in minutes, not weeks - Architect standardized deployment patterns that encode best practices for security, scaling, monitoring, and reliability - Design infrastructure that specifically supports AI and agent initiatives—rapid deployment, programmatic environment creation, consistent APIs - Establish observability standards that provide distributed tracing, metrics, log aggregation, and error tracking out of the box for every service - Drive cost optimization across platform infrastructure while maintaining performance and reliability standards Technical Excellence & Influence - Work with senior managers and directors across Docker organization to drive operations and strategy - Mentor and develop Staff and Principal engineers, raising the technical bar across the organization - Represent Docker's platform architecture and AI adoption externally through blog posts, conference talks, and technical community engagement - Participate in executive-level discussions on technical strategy, providing architectural perspective on business decisions - Drive build-vs-buy decisions for critical platform components, evaluating vendor solutions against Docker's specific requirements - This role may require participation in an on-call rotation to provide support outside of standard business hours, including evenings, weekends, and holidays, as needed. _______________________________________________________________________ QUALIFICATIONS REQUIRED Technical Expertise - 12+ years of software engineering experience with demonstrated expertise across multiple domains (SDLC, AI engineering, corporate systems, etc) - Proven track record architecting and delivering large-scale distributed systems serving millions of users and thousands of enterprise customers - Broad working knowledge across all platform domains with ability to make sound architectural decisions spanning multiple areas - Expert-level understanding of API design, service architecture, and system integration patterns at scale, including in-house vs. vendor developed systems. - Experience with cloud platforms (AWS, GCP, or Azure) and modern infrastructure patterns (Kubernetes, service mesh, infrastructure-as-code) - Knowledge of enterprise security requirements, compliance frameworks (SOC 2, ISO 27001), and their architectural implications - Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience Strategic & Business Impact - Track record of establishing strategic technical plans that directly enabled business outcomes (revenue growth, cost reduction, market expansion) - Experience translating business strategy into technical architecture and roadmaps - Demonstrated ability to identify and prioritize investments that provide maximum platform leverage - Understanding of SaaS business models, enterprise sales cycles, and how platform capabilities influence commercial success - Experience making build-vs-buy decisions for critical platform components Leadership & Influence - Proven ability to drive large cross-company technical programs requiring coordination across multiple engineering organizations - Experience working with VPs and executives to set and execute technical strategy - Track record of influencing technical direction without direct authority—building consensus across teams with different priorities - Strong communication skills with ability to present to executives, influence leadership, and drive alignment at all levels - Experience mentoring senior engineers and developing technical leadership PREFERRED - Experience at developer tools, infrastructure software, or B2B SaaS companies at significant scale - Background with container technologies, Docker, Kubernetes, or developer productivity platforms - Track record of successfully migrating legacy systems while maintaining business continuity - Knowledge of Financial Operations and infrastructure cost optimization at scale - Advanced degree in Computer Science, Engineering, or related technical field - External recognition as a technical leader (conference speaking, publications, open source contributions) KEY SUCCESS METRICS Platform Leverage & Velocity - Product teams can launch enterprise-ready features in <2 weeks (vs. 6+ months today) by leveraging platform capabilities - Docker teams rapidly adopt new capabilities within 2 months of release (vs. 6+ months today) Technical Excellence - Platform systems achieve 99.9%+ uptime for business-critical workflows - Infrastructure platform reduces deployment time for new services from 2-4 weeks to <1 day Organizational Impact - Recognized across Docker as the definitive technical authority on internal architecture - Successfully drive convergence of fragmented systems, reducing technical debt and operational burden - Develop multiple Staff and Principal engineers who can own major platform domains Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location. United States: $219K – $352K base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: United States About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role Nebius is seeking a highly capable USA Regional Transportation Security Manager to lead the protection of high-value assets across all transportation operations in the United States. This role holds end-to-end ownership of in-transit supply chain security across the US, covering all transportation lanes, carrier operations, and last-mile delivery of critical infrastructure. You will be responsible for shaping and executing regional transportation security strategy, managing risk across a complex carrier and logistics network, and leading the response to in-transit security incidents. This is a high-impact role operating at the intersection of security, logistics, and operations, with direct influence on the resilience and integrity of Nebius’ infrastructure deployment across the US transportation network. Your responsibilities will include: Own and lead transportation security across the United States, with full accountability for regional in-transit risk and performance Serve as the primary authority and escalation point for all transportation security matters within the US Ensure the secure handling, packaging, and movement of high-value assets across all transportation nodes, from origin to final delivery Define, implement, and continuously evolve regional transportation security standards, controls, and procedures aligned with global policies Establish and enforce security requirements across transportation partners, including carriers, freight forwarders, and last-mile delivery providers Conduct risk assessments across transportation routes, handoff points, and carrier operations, and implement effective mitigation strategies Lead end-to-end response to in-transit security incidents (e.g., theft, loss, diversion, tampering), including coordination, investigation, and resolution Manage and oversee GPS tracking, geofencing, and real-time monitoring platforms across active shipments Drive continuous improvement of transportation security capabilities, including route security reviews, carrier vetting, and technology tools Monitor and report on regional transportation security performance, risks, and trends, providing clear and actionable insights Partner closely with the Global Transportation Security Manager, regional warehouse security, and infrastructure teams to ensure alignment and scalability Operational Scope Oversight of a geographically distributed US transportation network, including domestic and cross-border lanes Regular engagement with carriers, freight partners, and last-mile vendors across multiple tiers Travel within the United Statesrequired for route assessments, partner reviews, and incident response We expect you to have: Significant experience in transportation security,logistics security, or in-transit operational risk management Proven experience owning security or operations across a large geographic region (US experience strongly preferred) Strong experience working with transportation providers, including carriers, freight forwarders, and last-mile delivery partners Demonstrated experience leading incident response and managing complex in-transit security events Ability tooperate independently with a high degree of ownership and accountability Strong stakeholder management and communication skills across internal and external partners Analytical and structured approach to risk assessment and problem-solving Fluent English (spoken and written) It will be an added bonus if you have: Experience in high-value or critical infrastructure transportation (e.g., data centers, electronics, technology hardware) Background in law enforcement, military, or corporate security Familiarity with supply chain security technologies (e.g., GPS tracking, geofencing, real-time monitoring platforms) Familiarity with supply chain security (TAPA TSR) Experience working in a global organization with cross-regional coordination Operational Expectations This role includes responsibility for leading response to critical in-transit security incidents, which may occur outside standard working hours Operates within a global environment requiring coordination across multiple time zones Supported by the Global Transportation Security Manager and regional teams, with clear ownership of transportation security outcomes within the US region Key employee benefits in the US: Health insurance: 100% company-paid medical, dental, and vision coverage for employees and families. 401(k) plan: Up to 4% company match with immediate vesting. Parental leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers. Remote work reimbursement: Up to $85/month for mobile and internet. Disability & life insurance : Company-paid short-term, long-term and life insurance coverage. Pay Transparency We offer competitive compensation and benefits packages. Actual compensation will be determined based on job-related factors, including experience, skills, qualifications, the level at which the candidate is hired, and geographic location, consistent with applicable law. Base Compensation Range $134,000 — $167,000 USD Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Greenwich, Connecticut, United States; Stamford, Connecticut, United States About the Role iCapital is seeking an experienced cybersecurity risk professional to serve as Assistant Vice President, Third-Party Risk & Client Assurance Manager. This individual will lead a team of approximately five professionals across two complementary cybersecurity risk functions: Third-Party Risk Management (TPRM) and Client Assurance. The ideal candidate will be a hands-on leader who can effectively manage, mentor, and develop team members while also possessing the technical knowledge and practical experience necessary to perform the work of either function, when needed. This role requires strong cybersecurity risk assessment skills, excellent written and verbal communication, sound judgment, and the ability to manage competing priorities and relationships with internal stakeholders, third-party vendors, clients and prospective clients. This individual will be responsible for supporting organization's clients and prospective clients by providing timely, accurate, and consistent responses to cybersecurity due diligence and assurance requests while also ensuring that third-party (vendor) cybersecurity risks are appropriately identified, assessed, documented, and escalated. Responsibilities Lead, manage, and mentor a team of approximately five professionals supporting Third-Party Risk and Client Assurance activities. Provide day-to-day directions, coaching, technical guidance, and professional development to team members. Establish clear expectations, priorities, and accountability across both functions. Review team deliverables to ensure assessments and client responses are accurate, complete, consistent, and appropriately supported. Serve as an escalation point for complex cybersecurity risk assessments, client inquiries, vendor issues, and competing business priorities. Maintain the ability to work directly on assessments and client assurance requests when workload, complexity, or business needs require additional support. Identify opportunities to improve team processes, documentation, quality, efficiency, and scalability. Develop and monitor appropriate metrics and reporting to communicate workload, performance, risk trends, and program effectiveness to management. Qualifications 10 years of relevant professional experience, with significant experience in cybersecurity, information security risk management, technology risk, third-party risk management, client assurance, or related disciplines Demonstrated experience completing or reviewing cybersecurity due diligence questionnaires and responding to client or customer security inquiries Demonstrated experience performing cybersecurity risk assessments of third-party vendors Prior experience leading, mentoring, or managing cybersecurity, risk, or assurance professionals Able to manage multiple concurrent assessments, client requests, deadlines, and priorities in a fast-paced environment Ability to operate effectively, including independently managing responsibilities, exercising sound judgment, influencing stakeholders, and escalating material issues appropriately Strong working knowledge of cybersecurity controls and concepts, including identity and access management, vulnerability and patch management, security monitoring and incident response, data protection and encryption, network and infrastructure security, cloud security, secure software development, business continuity and disaster recovery, and security governance and risk management Experience reviewing cybersecurity assurance documentation such as SOC 1/SOC 2 reports, ISO 27001 certifications, penetration testing reports, security policies, and related control evidence Strong analytical skills and the ability to distinguish meaningful cybersecurity risks from lower-impact observations Excellent written communication skills, including the ability to translate complex technical concepts into clear, concise language appropriate for clients, vendors, business stakeholders, and senior management Strong interpersonal skills and the ability to work effectively with both technical and non-technical stakeholders Bachelor's degree in cybersecurity, information technology, computer science, risk management, or related discipline, or equivalent professional experience is preferred and master’s degree in the same is a plus Relevant professional certifications such as CISSP, CISM, CRISC, CISA, or equivalent is a plus Experience within financial services or another highly regulated industry is a plus Experience with third-party risk management, GRC, questionnaire automation, or client assurance platforms is a plus Experience developing metrics, reporting, procedures, and governance processes for cybersecurity risk or assurance programs is a plus Benefits The base salary range for this role is $100,000 to $140,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote-Texas; New York; Remote Workplace: Remote LIFE AT UIPATH The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose. Could that be you? YOUR MISSION The Enterprise Sales Executive will cover regional and community banks and credit unions across the north east, building UiPath's presence with these institutions and their leadership teams. They work every day across the C-Suite, Digital Transformation, AI/Automation COE's, Operations, Risk, Compliance, Finance, and Technology teams to deliver value through UiPath's automation and AI platform. We provide tools that help regional banks and credit unions streamline operations, improve accuracy, reduce risk, enhance compliance, and free employees to focus on member and customer relationships instead of manual back-office work. You will be challenged and supported by the best in the industry as you build trusted relationships and pave your own path to success. WHAT YOU'LL DO AT UIPATH - Assess territory potential and develop a sales strategy to maximize UiPath revenue across regional bank and credit union accounts - Achieve agreed-upon sales targets and outcomes within quarterly schedules - Evangelize the UiPath brand by presenting, promoting, and selling UiPath solutions through a value-selling approach tailored to the resource constraints and priorities of mid-sized financial institutions - Educate customers on how UiPath can improve efficiency, reduce operational costs, strengthen controls, and support digital transformation without requiring the large technology budgets or IT staffs common at money-center banks - Establish, develop, and maintain positive business and customer relationships across the territory, including with executive leadership, boards, and operations teams at community-oriented institutions - Develop trusted relationships with local and regional partners, core banking providers, and systems integrators that serve community banks and credit unions to cultivate new opportunities and drive successful customer implementations - Partner with Customer Success Managers to ensure customers receive maximum value and customer issues are addressed quickly - Monitor industry competitors, new products, regulatory trends, and market conditions affecting regional banks and credit unions to understand customer needs - Collaborate internally with sales executives and cross-functional teams to share knowledge and best practices - Explore ways to incorporate automation into daily work and into core banking, lending, deposit operations, and member services workflows WHAT YOU'LL BRING TO THE TEAM - 7+ years of solution/value selling experience - 3+ years of enterprise account experience selling to regional banks, community banks, and/or credit unions preferred - Demonstrated expertise communicating artificial intelligence capabilities, ROI metrics, and implementation strategies to C-suite executives, Digital Transformation teams, and AI Centers of Excellence at mid-sized financial institutions - Ability to translate complex AI and automation concepts into business outcomes such as cost reduction, improved controls, faster loan and account processing, risk mitigation, and enhanced member/customer experience - Familiarity with regional banking and credit union priorities such as regulatory compliance (FDIC, OCC, state banking departments, NCUA), fraud prevention, KYC/AML/BSA, audit readiness, core banking system integration, loan origination and servicing, deposit operations, and member/customer onboarding - Ability to communicate new and complex concepts in an easy-to-understand way that creates strong demand for the solution - Successful year-over-year quota attainment and experience growing an enterprise client portfolio - Proven success consistently selling new business and new logos - High aptitude for cross-functional collaboration and influence internally and externally - Ability to navigate complex client organizations and develop key relationships across multiple departments and leadership levels, including the C-suite and board-level stakeholders common at community banks and credit unions - Ability to provide valuable insights into improving customers' business operations - Research and data-driven approach to account planning, with the ability to proactively identify opportunities from business-led discussions - Bachelor's degree preferred - Ability to travel approximately 50% - Candidates must be authorized to work in the United States #LI-BS1 Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.

Location: Stockholm We're looking for a Senior AI Engineer to join our Data Center of Excellence ( CoE ) team at Betsson Group. You'll design, build, and deploy AI and agentic solutions with real business impact, from LLM-driven pipelines to intelligent automation, while helping shape our technical direction. If you're passionate about applied AI and enjoy turning emerging research into production-grade systems, we'd love to hear from you! The Wow You'll be at the forefront of AI innovation in iGaming - a space where cutting-edge technology meets real-time, high-stakes decision-making. As part of our Data CoE , you'll take ownership of complex AI initiatives end-to-end, from architecture to deployment, working closely with stakeholders to translate business needs into production-grade solutions. You'll have the autonomy to solve hard problems independently, the platform to influence how AI is adopted across the business, and the opportunity to share your expertise with the wider team. A taster of what you will be involved with: Expect to independently design, build, and deploy LLM-powered pipelines and autonomous agents that solve real operational challenges from intelligent automation to advanced retrieval systems. You'll work closely with stakeholders to scope and deliver solutions, get hands-on with frameworks like LangChain , and help set best practices around MLOps and production-grade AI. You'll also have opportunities to mentor developers and contribute to internal knowledge-sharing as part of a well-rounded senior role. What we are looking for: The ideal candidate must have the following: BSc/MSc in CS, AI/ML, Data Science, or related field 3+ years industry experience designing, building and deploying Generative AI solutions Strong proficiency in Python Hands-on experience with agentic frameworks (LangChain, LangGraph, Strands or equivalent) Solid foundations in deep learning and foundation models Experience integrating and orchestrating LLM-based pipelines end-to-end Ability to lead technical discussions, mentor junior/mid developers, and deliver internal knowledge sessions Familiarity with LLMOps (CI/CD pipelines, model hosting, evaluation, production monitoring) Good knowledge of RAG pipelines The following are preferred but not required : Familiarity with cloud AI services (AWS Bedrock, Azure Open AI) Experience with fine-tuning LLMs (LoRA, QLoRA) Experience in building advanced knowledge retrieval systems including Knowledge Graphs and Context Graphs Previous experience in iGaming industry What we offer Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. Challenge accepted? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Location: Remote in the UK; Dublin, Ireland Workplace: Remote At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale. As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization. This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements. WHAT YOU WOULD DO: - Independently own and resolve complex technical issues for enterprise customers. - Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout. - Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports. - Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems. - Collaborate closely with Product and Engineering to surface patterns and influence product improvements. - Author and improve documentation, guides, and self-serve resources to reduce recurring issues. - Contribute to infrastructure, tooling, and workflow improvements within the Support organization. - Participate in community support rotation and model high standards of clarity and empathy. - You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents. ABOUT YOU: - Remote in the UK or Ireland - 4+ years of hands-on experience in developer support or engineering roles. - Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js). - Demonstrated success in independently owning complex issues from diagnosis to resolution. - Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship. - Comfortable operating under pressure while maintaining clarity and empathy. - Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers. - Bias toward improving systems, documentation, and processes rather than just resolving individual support requests. - Curious, proactive, and energized by solving ambiguous problems. Not sure you’re exactly what we’re looking for in this role? Apply anyway! WHAT WE CAN OFFER: - A highly-skilled, inspiring, and supportive team - Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth - A global, multi-culturally diverse group of colleagues and customers - Comprehensive health plans and perks - A healthy work-life balance that accommodates individual and family needs - Competitive salary and stock options program WHO WE ARE: Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Location: Seychelles Independent Non-Executive Director (Resident), Seychelles About OKX At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. Our Seychelles business has operated since 2017 and now sits within the licensing regime established by the Virtual Asset Service Providers Act of Seychelles 2024 (the VASP Act). We are seeking an Independent Non-Executive Director, resident in Seychelles, to join the board of our Seychelles entity to supplement its board of governance with an independent resident non-executive director. About the Role As an Independent Non-Executive Director and Resident Director of our Seychelles entity, you will bring independent challenge to strategy, risk and conduct, hold management to account on behalf of shareholders and stakeholders, and provide the resident board presence that the licence and the entity's governance arrangements require. The role exists to do three things at once: provide independent challenge; satisfy the Seychelles Financial Services Authority (the FSA) that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act; and provide local substance in Seychelles. The entity operates within the group's global governance, risk and compliance framework while remaining separately accountable to its own board and to its regulator. The Board comprises a mix of executive and independent non-executive directors. This is a genuinely resident role. The appointee must be physically present in Seychelles, attend board and management meetings in person, and be available to engage with the FSA and the entity's advisers in Seychelles. A non-executive director carries the same general legal responsibilities to the entity as any other director, and must perform those duties faithfully, efficiently and diligently to a standard commensurate with the role and with their own knowledge, skills and experience. What You’ll Be Doing Independentally Challenge Bring an external and independent perspective to strategy, risk and conduct, and hold management to account on behalf of shareholders and stakeholders. Provide constructive challenge and strategic guidance, and offer specialist advice to the Board. Scrutinise the performance of management and of individual executive directors against agreed goals, and monitor how that performance is reported. Act in good faith, honestly and responsibly, and make decisions objectively in what you consider to be the interests of the entity. Regulatory Standing & Local Substance Satisfy the FSA that the board of the Company meets its expectations on composition, competence and fitness and propriety under the VASP Act. Provide the physical, resident board presence in Seychelles that the licence and the entity's governance arrangements require. Attend board and management meetings in person, and engage with the FSA and the entity's advisers in Seychelles as required. Collective Board Responsibilities Promote the long term sustainable success of the entity, generating value for shareholders and contributing to wider society. Establish the entity's purpose, values and strategy, and satisfy the Board that its culture is aligned to them. Provide effective, prudent and ethical oversight, act with integrity, lead by example and promote the desired culture. Ensure the resources needed to meet the entity's objectives are in place, and measure performance against them. Establish and lead within a framework of prudent and effective controls that allows risk to be assessed and managed. Ensure effective engagement with shareholders and stakeholders. Ensure workforce policies and practices are consistent with the entity's values. Individual Director Responsibilities Satisfy yourself on the integrity of the entity's financial information, its financial controls, and whether its risk management systems are robust and defensible. Determine appropriate remuneration for executive directors, and play a leading part in appointing and, where necessary, removing them. Contribute to the entity's succession planning. Uphold the highest standards of integrity, and support the chairperson in setting the values, behaviours and culture of the boardroom and beyond. Committee Service Serve on one or more board committees where required. The relevant terms of reference will be provided on appointment. What We Look for in You Resident in Seychelles, and currently holding the right to reside and work there. Able to satisfy the FSA's fitness and propriety assessment. Board level or senior governance experience in a regulated financial services, banking, insurance, fiduciary or corporate services business. Working knowledge of anti-money laundering and counter terrorist financing obligations, and of the Seychelles regulatory environment. Financial literacy sufficient to interrogate financial statements, controls and risk reporting without support. Demonstrable independence of mind, and the willingness to challenge management and record dissent. Fluent in English, with excellent communication and stakeholder management abilities. What Will Make You Stand Out Experience of virtual assets, fintech, payments or capital markets. Prior regulatory experience. Experience chairing an audit, risk or compliance committee. Experience of a group structure where much of the operating activity sits outside the licensed entity's jurisdiction, and of the oversight challenge that creates. An established local network among Seychelles regulators, professional advisers and the financial services community. Why Join OKX ? Play a pivotal role in the governance of a successful virtual asset business. Bring independent oversight to a global crypto platform operating at scale across multiple jurisdictions. Work alongside an experienced board and a global leadership team in a high-growth industry. A defined, time-bounded commitment with genuine influence over strategy, risk and conduct. Ready to Reshape Finance? At OKX, we’re on a mission to make crypto accessible, secure, and transformative for the next billion users. Join us and help set the governance standard for virtual assets globally. Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Anywhere in France, Belgium, Spain HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. 🐼 WHO WE ARE You. Better. With Alan. Alan's vision is to make prevention the new norm of care for all. Our mission is to help people live in good health to 100 while helping employers feel proud, turning health benefits from a cost center into their most valuable investment. We're building a vertically integrated health partner that seamlessly unites insurance and smart healthcare delivery into one system. By connecting all aspects of care - private, public, and direct to consumer - we create the most member-centric healthcare experience. Through deep engagement, we empower everyone to overcome day-to-day health obstacles and live healthier lives. We partner with 35K+ companies of all sizes, serving more than 1M+ members, and have reached 770M+ in ARR. Our team of 700 people (still growing) operates across France 🇫🇷, Spain 🇪🇸 and Belgium 🇧🇪. 🚀 WHAT YOU'LL BUILD AND WHO YOU'LL WORK WITH You would join the team in charge of building smart products offering the most delightful and scalable Customer Service to 1M+ members. We have developed a team of AI agents that brings immediate and personalized answers to about 50% of member's questions. And when it is not enough, we seamlessly transfer the question to our care experts team. We build the cockpit for that handoff and the tooling for the humans who take over. It lets a care expert steer, correct, and supercharge the AI: routing requests, surfacing the right context at the right moment and drafting replies. The expert stays in command; the AI does the heavy lifting. ⚡ WHY THIS ROLE IS SPECIAL - Direct Impact: Your decisions affect Alan’s scaling, growth, profitability and ability to provide delightful experience to members when they need it the most. - Human + AI, done right: You won't build AI that replaces people. You'll build the control surface that lets human experts drive the AI - the tools that decide what happens when the AI alone isn't enough. - Ownership & Growth: Influence product direction, mentor other engineers, and lead technical initiatives that shape the future of healthcare access. 🔍 WHAT WE'RE LOOKING FOR Technical Requirements: - 5+ years building scalable software systems - Full-stack experience (backend and frontend) What we value: - You love turning complex problems into elegant solutions - You care about the "why" behind what you build, not just the "how" - Humble and still willing to grow (no matter your seniority) Mission Alignment: - Healthcare technology excites you - You understand that insurance isn't just about money - it's about access to care But above all, we are looking for high potential and curiosity: make sure to show us this when you apply! Everything else is a bonus. ⭐ THE ENGINEERING TEAM ⭐ In our engineering team, we build the infrastructure, interfaces, and applications to provide first-class service to our members, health professionals, and even ourselves! Being an engineer at Alan means joining a team of talented, committed and passionate engineers, with a lot of product interaction. We move fast, with a lot of ownership, and are proud to tackle big problems! Our process is very simple: those who make product decisions are the same ones who build them. Our stack is React, Python/Flask, PostgreSQL in a monorepo. If you are not familiar with this stack but are a keen learner, it is totally fine. We deploy daily and believe in distributed ownership - you build it, you own it. Want to know more? Read this article https://blog.alan.com/tech-et-produit/engineering-organisation-at-alan if you want to discover how life as an Engineer at Alan and this article https://medium.com/alan/engineering-career-path-at-alan-e5de5c2e740c on our Engineering career path. To see all our opened Engineering positions, click here https://jobs.ashbyhq.com/alan?departmentId=8ba0fb44-ec79-4731-bf45-d65a821e24f0 ! 🌍 HOW WE WORK Location: You must be legally eligible to work in France, Belgium and Spain. Remote work: We offer remote work flexibility, but we value in-person collaboration. Check here https://alan.com/en/careers/a/everyday-life for more information about our everyday life! 🎯 IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES. If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply, as it can only bring learnings or success. If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements? Remember, this is just a guide, not a checklist. We'll be thrilled to receive your application! 🔖 Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor pages for more info. YOU WANT TO KNOW MORE ABOUT ALAN? - 🙌 Perks & Benefits https://alan.com/en/careers/a/salary-equity: Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. - 🤘 A strong culture https://alan.com/en/about/a/leadership-principles: People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work 🔄 A quick note about the process Note: While you're applying for a specific area, you may join a different engineering team based on where we think you'll have the most impact. Check out descriptions of other areas here https://www.notion.so/alaninsurance/Software-Engineering-Areas-Alan-2c61426e8be7805bacd2cdbc08c32640?source=copy_link.

Location: Remote in the United States or Canada (West Coast/PT) Workplace: Remote At Sanity.io http://Sanity.io, we’re building the future of AI-powered Content Operations. Our AI Content Operating System gives teams the freedom to model, create, and automate content the way their business works, accelerating digital development and supercharging content operations efficiency. Companies like SKIMS, Figma, Riot Games, Anthropic, COMPLEX, Nordstrom, and Morningbrew are using Sanity to power and automate their content operations. We’re looking for an empathic senior support engineer who thrives on solving complex technical challenges and helping customers succeed with Sanity at scale. As a senior member of the team, you will independently own high-impact issues, guide enterprise customers through complex implementations, and improve the systems, workflows, and documentation that power our support organization. This is not a reactive ticket-queue role. It requires strong technical judgment, calm communication under pressure, and the ability to turn recurring customer friction into lasting improvements. WHAT YOU WOULD DO: - Independently own and resolve complex technical issues for enterprise customers. - Lead investigations into ambiguous or high-severity issues and liaise during incidents, maintaining clear communication throughout. - Produce high-quality minimal reproductions, reusable code snippets, and structured issue reports. - Provide informal mentorship and technical guidance to other Support Engineers, helping the team navigate complex issues and continuously improve how we investigate, communicate, and resolve problems. - Collaborate closely with Product and Engineering to surface patterns and influence product improvements. - Author and improve documentation, guides, and self-serve resources to reduce recurring issues. - Contribute to infrastructure, tooling, and workflow improvements within the Support organization. - Participate in community support rotation and model high standards of clarity and empathy. - You'll own issues end-to-end, including a paid on-call rotation for high-severity production incidents. ABOUT YOU: - Remote on the West Coast (PDT) in North America - 4+ years of hands-on experience in developer support or engineering roles. - Strong experience debugging complex JavaScript/TypeScript and modern web applications (e.g., Next.js). - Demonstrated success in independently owning complex issues from diagnosis to resolution. - Ability to elevate those around you through thoughtful collaboration, clear communication, and informal mentorship. - Comfortable operating under pressure while maintaining clarity and empathy. - Strong debugging instincts and ability to reason across frontend, APIs, and infrastructure layers. - Bias toward improving systems, documentation, and processes rather than just resolving individual support requests. - Curious, proactive, and energized by solving ambiguous problems. Not sure you’re exactly what we’re looking for in this role? Apply anyway! WHAT WE CAN OFFER: - A highly-skilled, inspiring, and supportive team - Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth - A global, multi-culturally diverse group of colleagues and customers - Comprehensive health plans and perks - A healthy work-life balance that accommodates individual and family needs - Competitive salary and stock options program WHO WE ARE: Sanity.io http://Sanity.io is a modern, flexible content operating system that replaces rigid legacy content management systems. One of our big differentiators is treating content as data so that it can be stored in a single source of truth, but seamlessly adapted and personalized for any channel without extra effort. Forward-thinking companies choose Sanity because they can create tailored content authoring experiences, customized workflows, and content models that reflect their business. Sanity recently raised an $85m Series C led by GP Bullhound and is also backed by leading investors like ICONIQ Growth, Threshold Ventures, Heavybit and Shopify, as well as founders of companies like Vercel, WPEngine, Twitter, Mux, Netlify and Heroku. This funding round has put Sanity in a strong position for accelerated growth in the coming years. You can only build a great company with a great culture. Sanity is a 300+ person company with highly committed and ambitious people. We are pioneers, we exist for our customers, we are hel ved, and we love type two fun! Read more about our values here! https://www.sanity.io/blog/our-sanity-values Sanity.io pledges to be an organization that reflects the globally diverse audience that our product serves. We believe that in addition to hiring the best talent, a diversity of perspectives, ideas, and cultures leads to the creation of better products and services. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

Location: Istanbul, Türkiye Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity This role will support the Compliance function for OKX Türkiye, helping ensure the business operates in line with MASAK, SPK and wider local regulatory requirements. You’ll work across AML/CFT, KYC/EDD, regulatory reporting, marketing and product compliance, customer protection and compliance controls, while partnering closely with Product, Legal, Marketing, Risk and Operations. The role is ideal for an experienced compliance professional who can interpret regulation, identify risks and control gaps, and translate regulatory requirements into practical solutions within a fast-paced fintech and crypto environment. What You’ll Be Doing Support the establishment, execution and maintenance of OKX TR’s local Compliance Program in accordance with MASAK regulations ( Law No. 5549 ) , SPK requirements and applicable internal policies. Assist in the review and oversight of customer due diligence processes, including individual and corporate onboarding, identity verification, enhanced due diligence, customer risk assessment and ongoing monitoring requirements. Support the preparation, review and maintenance of suspicious transaction reporting processes, including case analysis, supporting documentation, internal coordination and communication with MASAK where required. Assist in the handling of regulatory, law enforcement and official authority requests, ensuring that relevant information is reviewed, documented and provided in line with applicable regulatory timelines and internal procedures. Support the review of marketing campaigns, campaign terms and conditions, GTM materials, reward mechanics, influencer / KOL content, social media content, customer-facing communications, website / app content and research / educational materials from a local Compliance perspective. Assist in assessing marketing and customer-facing materials against Türkiye-specific regulatory expectations, including fair and clear communication, customer protection, misleading statements, investment advice risk, guaranteed return language, reward disclosures, crypto-asset reward mechanics and onshore / offshore separation. Support Compliance review of new products, product changes, customer journeys, product documentation, business initiatives and launch materials, helping ensure that local regulatory requirements are considered before implementation. Assist in the preparation and review of internal procedures, regulatory registers and control documents relating to Compliance-related product, system, marketing and operational enhancements. Support the monitoring of customer activity, risk indicators and compliance controls to help identify potential suspicious activity, financial crime risks, data-quality issues or process gaps requiring further review or escalation. Assist in identifying, documenting and following up on control gaps, system limitations and remediation needs, including issues affecting customer data, account status visibility, regulatory reporting, KYC flows and operational controls. Assist in regulatory mapping and horizon-scanning activities by tracking applicable MASAK, SPK and other relevant regulatory requirements, and supporting the mapping of obligations to internal processes, owners and controls. Support the preparation and maintenance of Compliance trackers, management reports, Board-level inputs, regulatory DDQs, audit support materials, internal knowledge bases and workflow mappings. Work closely with Product, Legal, Marketing, Customer Support, CDD, Risk, Operations and Global Compliance teams to support effective implementation of local regulatory requirements across business processes. Contribute to automation, reporting and operational-efficiency initiatives, including workflow mapping, data analysis, compliance tools and system enhancement requests. What We Look For In You 3 – 5 years of experience in compliance, AML/CFT, regulatory compliance, risk management, financial crime, internal controls, legal / regulatory advisory or a similar role, preferably within financial services, fintech, crypto, payments or another regulated environment. Background in technology-driven, fintech, financial services or regulated environments; crypto experience is a plus but not mandatory. Understanding of, or strong interest in, AML / CFT , KYC , EDD , sanctions , PEP , Travel Rule , customer due diligence , regulatory reporting, marketing compliance and customer protection controls . Familiarity with MASAK and SPK regulations/requirements Ability to interpret regulatory requirements and translate them into practical operational processes, controls, documentation, customer communications and product / system requirements. Experience or strong interest in reviewing marketing materials, campaign terms, customer-facing communications, product documentation, website / app content, research content or regulatory disclosures. Strong analytical, research and problem-solving skills, with the ability to identify risk patterns, control gaps and process weaknesses. Well-organised, detail-oriented and able to manage documentation, trackers, controls and multiple workstreams accurately. Strong written and verbal communication skills in English and Turkish, with the ability to collaborate effectively with cross-functional teams. Familiarity with compliance databases, case management systems, screening tools, reporting systems, data analysis or workflow automation is a plus. Proactive mindset, high integrity and ability to work in a fast-paced, technology-driven environment. Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Location: Paris Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As the Enterprise Customer Success Leader, you are tasked with more than just facilitating the adoption of our technology. As a member of the broader Customer Success Leadership team, you will craft and execute a strategic vision for ensuring customers reach their desired outcomes, emphasizing scalability, process rigor, and the development of playbooks to fuel expansion and mitigate churn. Through empathetic leadership and a focus on value, you will spearhead efforts to enhance renewal and expansion rates, manage and develop talent, and drive forward customer relationships with proactive engagement. You will also play an integral part in helping to drive strategy and execution in how we deliver an end-to-end excellent customer experience. WHAT YOU'LL DO - Lead by Example: Lead a dynamic customer success team towards exceptional performance, promoting a culture of accountability, execution, growth, and relentless improvement. - Scalability and Process: Develop and implement strategic improvements to drive scalable strategies and playbooks, ensuring a systematic approach to all stages of the customer journey, including: implementation, adoption, value realization, retention, and expansion. - Talent Coaching and Development: Inspire and mentor your team, elevating their capabilities to become strategic partners through influencing and advising decision makers and fostering customer advocacy. - Advance Customer Relationships: Deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals. - Own Retention: introduce processes and early warning systems to reduce churn, mitigate risk, and ensure we are multi-threaded within customer accounts. - Effective Collaboration: Work with leaders across the broader GTM organization, Product, and Engineering teams to deliver the voice-of-customer and drive a culture of customer-centricity. - Product Feedback: Ensure we develop a feedback flywheel, turning customer insights into meaningful product enhancements and service optimizations. WHAT YOU HAVE - Leadership Experience: You are a natural leader, with a proven background in leading high performing customer success teams within late-stage or post-IPO Enterprise SaaS organizations, with a specific emphasis on “Strategic”, “Large Enterprise / Enterprise”, and/or top-tier / lighthouse accounts with multi-million dollar spend. - Strategic Acumen: Expertise in designing and executing customer success strategies that foster adoption, reduce churn, and promote expansion. - Empathy and Influence: A leadership style characterized by empathy, with a proven track record in team development through hiring, coaching, and fostering talent. - Outcome-Oriented: Exceptional ability to drive results through owning strategic initiatives, KPI reporting, and adept at navigating complex customer scenarios. - Communication Mastery: Superior communication skills, capable of effectively engaging and influencing at all organizational levels both internally, and externally. - Agility: Capacity to excel in a rapidly expanding, dynamic setting and swiftly adjust to evolving requirements. - Innovation: A genuine passion for technology and innovation, constantly seeking novel solutions to complex challenges. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-JM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai