Location: Warsaw
Asana's Mobile Group builds the apps that keep millions of users connected to their work wherever they are. As the Engineering Group Lead for the Mobile Group in Warsaw, you will lead a team of 4 Engineering Managers and approximately 35 engineers who are responsible for Asana's iOS, Android, and Desktop apps. You will own the technical direction and execution of the Mobile Group and the growth of leaders on your team. You will also support Warsaw site strategy and operations as a member of senior leadership in Asana’s Warsaw office.
This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements.
We offer a Contract of Employment (UoP) for our employees in Poland.
What you'll achieve
Lead, coach, and develop a team of Engineering Managers and their teams of approximately 35 engineers, owning hiring, performance, and career growth across the Mobile Group.
Drive the delivery of high-quality mobile experiences across multiple products, holding accountability for code quality and customer experiences that ship to production.
Develop, in partnership with Product and Design leaders, a multi-product mobile strategy built on top of shared platform investments.
Own relationships across the organization, managing up and out to advocate for the Mobile Group, removing blockers, and creating clarity in a fast-moving environment where many workstreams run in parallel.
Serve as a senior leader at the Warsaw site by flexing into operational, cultural, and cross-functional support roles as needed while helping grow other leaders in Warsaw.
About you
You have several years of experience managing people managers and being accountable for a sizable engineering organization (30+ engineers).
You have recent, hands-on experience shipping mobile applications.
You thrive in high-complexity environments and can balance competing priorities gracefully. You have a bias for ownership: you chase things down, build relationships across teams, and create forward motion.
You are a fast and curious learner. The Mobile Group touches many different problem spaces and team contexts; you need to absorb new information quickly and apply it.
You have a low ego. You are as comfortable diving into technical and product details as you are presenting strategy to executive leadership.
You demonstrate curiosity about emerging technologies and a willingness to leverage them to enhance your team's productivity and decision-making.
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Generous, transparent and fair compensation system (base salary and RSUs)
Contract of Employment (and the option of 50% tax deductible costs for author's rights usage in respect of applicable roles)
Health insurance with dental and travel coverage (Lux Med)
Breakfast and lunch catering on the days that you work from the office
Career growth budget
Home office setup budget
Gym/Fitness card (MultiSport Plus)
Mental Health Support through Modern Health (free therapy and coaching)
Group life insurance
MacBooks with all necessary accessories
For this role, the estimated base salary range is between 54.000 - 64.000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
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Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity
The Solutions Engineering team are the customer facing product experts. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful. We share our technical and product expertise with customers through demos, hands on enablement, presentations, technical evaluations and ongoing interaction. We partner closely with our Sales team to help qualify and close opportunities. The Solutions Engineering team is one of the primary routes of communication from our customers to the Product Management and Engineering teams.
A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.
What You'll Be Doing
Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
Delivering product and technical presentations to potential and existing customers
Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
Driving product conversations based on need and problems with customers
Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
What Makes you a Great Fit:
5+ years of technical pre-sales experience
Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
You love solving technical challenges and thrive on bringing creative solutions to our customers
You should have a technical mindset and a desire to grow technically.
Must be located in United Kingdom
Bonus Points For:
Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage
Experience with sales methodologies like MEDD(P)ICC is a plus
Compensation & Rewards
In the UK, the OTE (On-Target Earnings) compensation range for this role is £123,000 - £148,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Anthropic's Corporate Systems team runs the core collaboration platforms everyone here works in and builds the tooling and automation behind IT. That responsibility extends to the companies we acquire. Their people, devices, and systems have to come into Anthropic securely.
You'll own the IT side of Anthropic's acquisitions: due diligence, integration planning, and integration. Before close, you'll assess a company's IT environment and give the deal team a clear read on risk and effort. You'll define the technical integration plan and its requirements: what moves, where it lands, in what order, what has to be ready on day one, and how each security gap gets closed. After close, you'll carry out that plan and bring the company's people, devices, and systems onto our stack. This is a hands-on engineering role. You'll hold admin, write code, build automation, run the cutovers yourself and bring in other teams when the work calls for their expertise or support. You'll lead this work for IT Engineering and partner with Security, Corporate Development, Legal, People, and Finance at every stage.
M&A will be your primary focus and responsibility, but you'll be a full member of the Corporate Systems team; taking part in planning and reviews, using and contributing to the team’s tooling, and contributing to the roadmap. Early on, M&A will be most of your work, including using Claude to automate the repeatable parts of diligence and integration. As that automation matures, and when M&A load is light, you'll contribute to other parts of the team’s roadmap.
Responsibilities
Lead technical IT due diligence: assess a company's identity, applications, endpoints, and infrastructure, and brief the deal team on risk and effort before close
Find the gaps between an acquired environment and Anthropic's security model, rate them, and build the mitigations into the integration plan
Define the technical integration plan and its requirements: what moves, where it lands, in what order, and what has to be ready on day one
Run the integration: take over administration, migrate people, devices, and data, and retire what's no longer needed, with support from other IT Engineering teams as required.
Work with Business Technology, Client Platform, Corporate Network, IT Operations, and Security on their parts of each integration
Keep Corporate Development, Legal, People, Finance, and the acquired company's team clear on where IT stands
Build a repeatable IT M&A playbook and automate as much of it as possible with Claude
When M&A work is light, contribute to core Corporate Systems projects
You may be a good fit if you have
8+ years as a hands-on engineer in corporate IT. You have designed and shipped systems, carried out migrations or integrations yourself, and owned at least one area end-to-end, with experience supporting other areas: identity, applications, endpoints, or corporate infrastructure
Experience administering enterprise identity and collaboration platforms such as Google Workspace, Slack, and an SSO provider, and working code in Python or similar against their SaaS APIs
Working knowledge of endpoint management and security concepts, enough to lead diligence on an unfamiliar fleet
A proven ability to understand an unfamiliar IT environment quickly and deliver a prioritized view of risk to non-specialists
A record of leading technical projects that span several teams and run to a fixed date, while doing much of the engineering yourself
Comfort working autonomously, with ambiguity and confidential information
Clear communication with executives, legal and corporate development teams, and engineers at acquired companies
Strong candidates may also have
Prior M&A, carve-out, or company-to-company migration experience
Experience across the full stack: endpoints, systems, applications, and infrastructure
Hands-on experience managing a device fleet or running an MDM
Experience working in or alongside a security team
A record of building tooling that replaces manual IT work
Using Claude or similar tools as a core part of how you work
Representative projects
Assess an acquired company's IT environment that nobody here has seen and produce a prioritized integration plan within days
Design a way to size integration effort and risk for a company of any shape or size
Automate bringing acquired people and devices onto Anthropic's identity and device management
Write the IT risk memo for a live deal and present it to Corporate Development and Security leadership
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$325,000
—
$360,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Korea
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
ABOUT NORTH
North is Cohere's cutting-edge AI workspace platform, designed to revolutionize the way enterprises utilize AI. It offers a secure and customizable environment, allowing companies to deploy AI while maintaining control over sensitive data. North integrates seamlessly with existing workflows, providing a trusted platform that connects AI agents with workplace tools and applications.
WHY THIS ROLE?
This role offers a unique opportunity to shape how enterprises harness the power of AI in real-world applications. As a bridge between our core North product and our clients’ engineering teams, you’ll be at the forefront of solving complex problems and securely integrating AI into critical sectors such as finance, healthcare, and telecommunications.
We’re looking for senior software engineers with Applied AI experience who can own the design, build, and deployment of agentic workflows powered by Large Language Models (LLMs), from early prototypes to production-grade AI agents, to deliver concrete business value in enterprise workflows. You’ll work closely with customers on real-world business problems, often building first-of-their-kind agent workflows that integrate LLMs with tools, APIs, and data sources. While our pace is startup-fast, the bar is enterprise-high: agents must be reliable, observable, safe, and auditable from day one.
WHAT YOU’LL DO
Customer-Facing Technical Impact
- Work closely with enterprise customers to translate high-value, ambiguous business problems into well-framed agentic problems with clear success criteria and evaluation methodologies.
- Provide technical leadership across the full development and evaluation lifecycle, including post-deployment iteration, for agentic workflows.
- Travel up to 20–40% to work on-site with customers and partners
Agent Design, Build and Production launches
- Lead the design, build, and delivery of LLM-powered agents that reason, plan, and act across tools and data sources with enterprise-grade reliability and performance.
- Balance rapid iteration with enterprise requirements, evolving prototypes into stable, reusable solutions.
- Define and apply evaluation and quality standards to measure success, failures, and regressions; Debug real-world agent behavior and systematically improve prompts, workflows, tools, and guardrails.
- Build and ship features for North, our AI workspace platform, working across the full product lifecycle from conceptualisation through production
- Take ownership of scoping and shaping use cases end-to-end, flexing into whatever technical area the problem demands (including frontend) to drive the most effective solution
Team Mentorship & Organizational Impact
- Mentor engineers across distributed teams.
- Drive clarity in ambiguous situations, build alignment, and raise engineering quality across the organization.
- Contribute to shared frameworks and patterns that enable consistent delivery across customers.
REQUIRED SKILLS & EXPERIENCE
Technical Foundations
- Demonstrated ability to build, ship, and operate production-grade software systems.
- Substantial hands-on experience designing, building, evaluating, and fine-tuning LLM-based agents in real-world applications.
- Deep familiarity with modern LLM ecosystems, including models (e.g., GPT, Claude, Gemini), vector databases, RAG architectures, agent/orchestration frameworks, prompt engineering, tool use, multi-step agent workflows (e.g., ReAct), and robust failure handling.
- Strong proficiency in Python and/or JavaScript/TypeScript.
Experience and Leadership
- Experience working directly with customers or stakeholders to design and deliver LLM-powered agentic solutions aligned with real business needs.
- Proven technical leadership at the team level, including guiding architecture, implementation, and delivery of complex AI systems.
ADDITIONAL REQUIREMENTS
- Strong written and verbal communication skills.
- Fluency in English and Korean language.
IT’S A BONUS IF YOU HAVE:
- Experience setting architectural standards for AI and agentic systems across distributed teams
- Experience flexing into unfamiliar technical areas, such as frontend, when the problem calls for it
- Exposure to regulated or sensitive industry environments (finance, healthcare, telecoms)
- Experience with enterprise security, compliance, or auditability requirements for AI systems
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote (Canada)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview
4. Interview with Head of Trust and Safety
5. Interview with Head of Operations
6. Offer
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: U.S. (Remote)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
This role is open to nurses!
ROLE OVERVIEW
The Trust & Safety Analyst protects the integrity of our platform by expertly managing incident reports from start to finish. This role focuses on two core outcomes: providing an exceptional, empathetic experience for customers during high-stakes situations, and decisively removing bad actors when appropriate to keep our platform safe.
WHAT YOU’LL DO
- Investigate safety incidents end-to-end and deliver timely, customer-focused resolutions.
- Accurately classify incidents, assess severity, and make fair, well-reasoned deactivation decisions.
- Develop and implement safety initiatives, tools, and processes that reduce incidents and strengthen platform integrity.
- Shape and uphold marketplace safety norms through clear policy development/recommendations.
- Partner cross-functionally with Support, Product, Legal, and other teams to drive safety outcomes.
- Assess safety and compliance risks; design strategies to close gaps and prevent recurrence.
- Monitor and report on safety and compliance metrics; analyze trends to recommend data-driven improvements.
- Serve as a subject-matter expert on Trust & Safety policies, providing guidance internally and externally.
- Continuously improve the incident reporting and investigation workflow.
- Communicate with customers and partners with professionalism and urgency, ensuring high-quality resolution experiences.
- Stay current on product updates to ensure accuracy and consistency across safety operations.
WHAT WE’RE LOOKING FOR
- Ability to resolve customer incidents with empathy and action
- Impeccable judgement and ability to make tough decisions
- Exceptional written and verbal communication skills - You are a skilled communicator and listener, and you’re comfortable expressing ideas and opinions to a varied audience
- Possess an “I can handle anything” mentality and extremely sound judgement in ambiguous situations
- Ability to identify potential risks and effectively diffuse situations
- Demonstrate a high degree of leadership, motivation, self-direction, and initiative to achieve the goals of the mission
- Self-motivated, able to work independently and stay organized
- Detail-oriented
- Ethical and unbiased integrity and decision-making abilities
- Preferred:
- 3+ years in a customer-facing role.
- 3–5 years of experience in Clinical practice, Trust & Safety, Risk Management, Compliance, or related fields.
- LVN or RN is a big plus
- Ability to use statistical tools and techniques to analyze, interpret, and present safety-related data.
WHY JOIN CLIPBOARD?
- We are remote-first, giving you the flexibility to work with us from many places.
- Fast-paced startup environment. Join a company that values curiosity, independence, and growth.
- A hiring process that rewards skills, not just experience. Every applicant gets a fair shot, our selection is based on real-world problem-solving ability, not just credentials.
- Opportunity to make a significant impact with our customers on both sides of the marketplace.
HIRING PROCESS
1. Application
2. Case Study
3. Case Study Interview
4. Interview with Head of Trust and Safety
5. Interview with Head of Operations
6. Culture Interview (People Ops)
7. Offer!
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Hong Kong
Nex is on a mission to help families rediscover the joy of movement. Created by parents for parents, Nex combines technology and play to deliver fun, social, and interactive experiences powered by natural body motion, encouraging kids and adults to move more, play more, and have fun together. Nex Playground, the company’s award-winning active play system, is purpose-built to get families moving year-round, with safety and privacy as core considerations in its intentional design. It is certified kidSAFE+ COPPA compliant and built to support healthy, active play for all ages and abilities.
Nex Playground features a growing library of 50+ experiences, including motion and dance games, fitness and educational experiences, and Nex Originals. Content includes collaborations with partners like Hasbro, Sesame Workshop, and NBCUniversal. Nex has been recognized by Fast Company’s Most Innovative Companies, TIME’s Best Inventions, and Parents’ Best Entertainment System for Families, and has earned Red Dot, IDEA, and Core77 international design awards. We encourage you to explore
Have Fun
and
Is Motion Gaming Back?
, as they offer a deeper look into our culture, values, and explain how our approach to motion gaming differs from previous generations.
Nex employees may be expected to collaborate with colleagues across different time zones. Depending on the role and location, occasional travel may also be required for company events, external meetings, and other business-related activities.
Important Notice:
⚠️ To protect yourself from recruitment scams, please note that Nex communicates through official company emails ending in
@nex.inc
. If you receive a suspicious email or message, please do not respond and report it immediately to us.
Location: Hong Kong
The Role
We’re looking for a QA Manager to own end-to-end quality across hardware, firmware, PlayOS, and game experiences for Nex Playground. This is a role for someone who enjoys hands-on testing and debugging while also shaping test strategy, release criteria, and the overall quality bar.
Your mission is to ensure every hardware revision works seamlessly with PlayOS and our games—delivering a stable, responsive, compatible, and delightful experience in real-world conditions. You’ll partner closely with the engineering team and game cells to identify risk, prevent regressions, and support confident release decisions.
Key Responsibilities
Hardware compatibility & system validation
Own validation for hardware bring-up and ongoing compatibility across hardware revisions, PlayOS versions, and game builds.
Develop and maintain risk-based test plans across EVT, DVT, and PVT—or equivalent development stages—including:
boot, update, rollback, and recovery flows
input, tracking, peripherals, and connectivity
long-session stability, power cycles, and intermittent failures
storage integrity and save-data behavior
Maintain a clear compatibility matrix covering hardware revisions, PlayOS versions, firmware versions, and game builds.
Partner with engineering teams to isolate hardware–software issues and verify fixes.
Firmware quality & release gating
Own the test strategy for firmware and PlayOS updates, including upgrade and downgrade paths, interrupted updates, failure scenarios, sleep/wake behavior, backgrounding, resume, and recovery.
Define manual validation and integrate automated checks into OTA release workflows where appropriate, covering installation, staged rollout, rollback, interruption handling, and recovery.
Establish quality gates, entry and exit criteria, and evidence-based go/no-go recommendations for hardware and firmware releases.
Assess release risk, track critical issues, and ensure regressions are understood before rollout.
Performance, reliability & real-world readiness
Validate system compatibility across PlayOS and game releases, including input, tracking, performance, save data, and update-related regressions.
Define and validate measurable quality targets such as frame-rate stability, responsiveness, latency, memory usage, thermal behavior, and crash-free sessions.
Execute long-run, stress, and recovery testing to identify memory leaks, degradation over time, and intermittent failures.
Test representative user environments, including network variability, display configurations, device states, user flows, and edge conditions.
Automation & tooling
Build and maintain reliable automated regression coverage across device, firmware, OTA, system-integration, and game-compatibility workflows where appropriate.
Integrate high-value automated checks into release workflows and make failures easy to diagnose.
Develop lightweight tools and scripts that accelerate setup, validation, data collection, and troubleshooting.
Communication, vendor management & cross-functional leadership
Produce actionable bug reports with clear reproduction steps, environment and build details, logs, impact, and supporting evidence.
Drive defect triage and prioritization with engineering and product partners, particularly during release cycles.
Manage external vendors, including scope, capacity, priorities, deliverables, acceptance criteria, quality standards, and performance.
Communicate quality status and release risk clearly, helping teams make informed tradeoffs and decisions.
Champion consistent testing practices and raise the quality bar across teams through influence and collaboration.
Key Requirements
Strong hands-on QA experience in system-level testing, firmware or OS validation, or hardware–software integration.
Demonstrated ability to design risk-based test strategies and execute thorough exploratory testing.
Experience validating firmware or OTA update flows, including failure handling, rollback, and recovery.
Experience investigating performance, reliability, and intermittent issues using logs, traces, crash data, and other diagnostic evidence.
Ability to create maintainable automated tests, tools, or scripts in at least one programming or scripting language.
Experience coordinating external QA partners or vendors and holding deliverables to clear quality standards.
Clear written and verbal communication, sound judgment, and strong cross-functional collaboration.
Nice-to-have
Experience with consumer electronics, hardware bring-up, EVT/DVT/PVT, or manufacturing test concepts.
Experience with game or platform QA, graphics and performance profiling, input or motion-tracking systems, or observability tooling.
Familiarity with Android or Linux debugging, ADB, CI/CD systems, device logs, traces, and crash dumps.
Experience building test infrastructure, managing device labs, or validating staged software rollouts at scale.
We Offer
Competitive compensation package.
Flexible working hours and vacation policy.
Product-driven culture that treasures talents and individual growth.
Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Nex is located in
San Jose, California, USA
and
Hong Kong
. Learn more about us at
https://www.nexplayground.com/about
.
We encourage applications even if you don’t meet more than 50% of the requirements — we believe that experience comes in many forms!
Nex is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, gender identity, and sexual orientation), national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable law. This policy applies to all individuals at every stage of the employment relationship, including all current and prospective employees, and covers all employment decisions including recruitment, hiring, job assignment, promotion, compensation, benefits, training, discipline and termination.
We are committed to providing a workplace free from discrimination and harassment and to fostering an inclusive environment for all employees.
Location: Remote, Austria; Remote, Germany
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The CSA role is a pivotal addition to our customer success team, focusing on building strong, consultative relationships with our key customers. Our CSAs will serve as trusted advisors, leveraging their deep understanding of DevSecOps best practices, industry trends and our software capabilities to help customers navigate complex challenges and achieve their desired outcomes.
Additionally, our team serves as liaisons between the customer and the GitLab ecosystem, streamlining collaboration with Product Management, Engineering, Sales, Professional Services, and others.
CSM handbook
.
What You’ll Do
Partner with our customers in taking what was established in the pre-sales command plan, and turning the customers desired positive business outcomes into actionable objectives
Know the GitLab platform, our more common best practices, and use cases in order to guide the customer
Understand the customer journey and be able to guide them on future adoption
Act as the GitLab liaison for GitLab questions, issues, or escalations. Work with GitLab Support, Product Management (i.e., roadmaps), or other teams as needed
Own a book of assigned customers, with a focus on increasing adoption, ensuring retention and growth, and overall customer satisfaction
Remain knowledgeable and up-to-date on GitLab releases
Provide immediate onboarding activities
Work with assigned customers to build Customer Success Plans, establishing critical goals, or other key performance indicators and aid the customer in achieving their goals
Program manage account escalations Provide insights with respect to the availability and applicability of new features in GitLab as relevant
Support GitLab Services in identifying and recommending training opportunities
What You’ll Bring
Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, DevSecOps
Prior experience in Customer Success or equivalent history of increasing satisfaction, adoption, and retention
Experience partnering with customers to define and achieve business outcomes
Familiarity working with customers of sizes relevant to the assigned segment
Exceptional verbal, written, organizational, presentation, and communications skills
Detailed oriented and analytical Strong team player but self-starter
Project management experience & skills
Strong technical, analytic, and problem-solving skills
Alignment with our values, and willingness to work in accordance with those values
Ability to travel if needed and comply with the company’s travel policy
Demonstrated progressive experience in a related function is required with direct customer advocacy and engagement experience in post-sales or professional services functions
Fluent German
About the team
The Customer Success Architect (CSA) team focuses on hands-on technical enablement, adoption, utilization and maturity - while maintaining strong customer relationships and business alignment.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Poland
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Spain
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Cyprus
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the role
Finom is a licensed EMI operating across several EU markets, where information security and compliance are a big part of how we work. We're looking for an Information Security Officer to join our Cyber Security team and take ownership of security compliance and risk management day to day.
You won't be starting from a blank page. We already have a mature, certified ISMS and established processes for risk management, audits, vendor assessments and reporting. Your role is to get to know what we have, keep it running well, spot opportunities to make it better and make sure compliance works in practice, not just on paper.
You'll report directly to the CISO and work closely with our Cyber Security and Engineering teams, as well as Risk, Legal & Compliance, Internal Audit and other teams across the company.
What You Will Be Doing
- Maintain the ISMS and ICT risk management framework records: document and records register, control ownership and evidence repository.
- Perform and refresh information security risk assessments, maintain the risk register, prepare risk treatment plans and track their implementation with control owners.
- Prepare for and go through internal and external audits, certifications and assessments: own the calendar, collect evidence, work directly with auditors and track findings to closure.
- Run periodic checks of control design and operating effectiveness and raise gaps for remediation.
- Draft and maintain information security policies, procedures and guidelines and prepare them for annual review and approval.
- Collect and analyse ISMS KPIs and KRIs and prepare the regular security and risk reporting for management.
- Perform security assessments of new suppliers and periodic reassessments of existing ones together with Risk, Legal and the DPO.
- Prepare responses to security and compliance questionnaires from partners, customers and regulators.
- Review new projects, products and vendors from an information security and compliance perspective.
- Track changes in cybersecurity, ICT risk and privacy regulation and supervisory guidance, assess impact and propose required changes.
- Keep company-wide security awareness and training materials relevant and up to date.
- Automate evidence collection, control checks, questionnaire answering and reporting with templates, scripts and AI tooling.
Who You Are
- 4+ years of experience in information security compliance, ISMS, GRC or related areas.
- Practical experience with ISO/IEC 27001: working with an ISMS and preparing for and going through certification or surveillance audits.
- Experience with information security risk assessments, risk registers and risk treatment plans.
- Experience answering security questionnaires and due diligence requests from partners, customers or regulators.
- Able to translate standards and regulatory requirements into practical controls, procedures and evidence that people actually follow.
- Hands-on and self-driven: you own tasks end to end, work directly with people to solve problems and do not wait for a perfect methodology before acting.
- Open to AI tools and automation and actively use them in day-to-day work.
- Strong written English and clear documentation skills.
Nice to Have
- Experience in banking, payments or an EMI.
- PCI DSS, SWIFT CSP or payment scheme assessments.
- Knowledge of DORA, NIS2 and GDPR, including working with a DPO on RoPA and DPIA.
- Vendor security assessment and third-party risk experience.
- Certifications such as ISO/IEC 27001 Lead Implementer or Lead Auditor, CISA, CRISC or CISM.
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Paris, France; London, United Kingdom; Lisbon, Portugal; Milan, Italy; Rome, Italy; Berlin, Germany; Athens, Greece; Barcelona, Spain; Bari, Italy; Split, Croatia; Copenhagen, Denmark; Oslo, Norway; Tallinn, Estonia; Lima, Peru; Limassol, Cyprus; Budapest, Hungary; Florence, Italy; Amsterdam, Netherlands; Stockholm, Sweden; Warsaw, Poland; Kraków, Poland; Lublin, Poland; A Coruña, Spain; Aachen, Germany; Aalborg, Denmark; Aarhus, Denmark; Aberdeen, United Kingdom; Algarve, Portugal; Loulé, Portugal; Alicante, Spain; Andijan, Uzbekistan; Amstetten, Austria; Almería, Spain; Antalya, Türkiye; Antwerp, Belgium; Amadora, Portugal; Almaty, Kazakhstan; Alajuela, Costa Rica; Badajoz, Spain; Bedford, United Kingdom; Belgrade, Serbia; Bern, Switzerland; Birgu, Malta; Birmingham, United Kingdom; Bordeaux, France; Bologna, Italy; Braga, Portugal; Brașov, Romania; Brno, Czechia; Bursa, Türkiye; Seoul, South Korea; Bydgoszcz, Poland; Čačak, Serbia; Caieiras, Brazil; Cascais, Portugal; Celje, Slovenia; Cardiff, United Kingdom; České Budějovice, Czechia; Chelyabinsk, Russia; Cork, Ireland; Craiova, Romania; Crete, Greece; Debrecen, Hungary; Derby, United Kingdom; Dublin, Ireland; Düsseldorf, Germany; Edirne, Türkiye; Edinburgh, United Kingdom; Eindhoven, Netherlands; Eisenstadt, Austria; Faro, Portugal; Frankfurt, Germany; Freiburg, Germany; Gdańsk, Poland; Gebele, Azerbaijan; Gaziantep, Türkiye; Ganja, Azerbaijan; Geneva, Switzerland; Gothenburg, Sweden; Goiânia, Brazil; Glasgow, United Kingdom; Graz, Austria; Girona, Spain; Hamburg, Germany; Iași, Romania; Île-de-France, France; Innsbruck, Austria; Ingolstadt, Germany; Kaunas, Lithuania; Kerpen, Germany; Kičevo, North Macedonia; Klagenfurt am Wörthersee, Austria; Klang, Malaysia; Kyiv, Ukraine; Kufstein, Austria; Larnaca, Cyprus; Leeds, United Kingdom; Lefke, Cyprus; Leicester, United Kingdom; Leibnitz, Austria; Limbourg, Belgium; Liepāja, Latvia; Limerick, Ireland; Linz, Austria; Liverpool, United Kingdom; Ljubljana, Slovenia; Łódź, Poland; Madrid, Spain; Maastricht, Netherlands; Lyon, France; Málaga, Spain; Manchester, United Kingdom; Marbella, Spain; Marseille, France; Metropolitan City of Naples, Italy; Miskolc, Hungary; Monaghan, Ireland; Munich, Germany; Newcastle upon Tyne, United Kingdom; Nice, France; Novosibirsk, Russia; Nyíregyháza, Hungary; Oeiras, Portugal; Ostrava, Czechia; Palermo, Italy; Paphos, Cyprus; Passau, Germany; Patras, Greece; Pécs, Hungary; Pilsen, Czechia; Porto, Portugal; Plovdiv, Bulgaria; Poznań, Poland; Prague, Czechia; Pristina, Kosovo; Regensburg, Germany; Rosenheim, Germany; Rotterdam, Netherlands; Saint Pölten, Austria; Saint-Étienne, France; Saint-Tropez, France; Sheffield, United Kingdom; Sintra, Portugal; Sofia, Bulgaria; Stara Zagora, Bulgaria; Strumica, North Macedonia; Stuttgart, Germany; Suzano, Brazil; Sveta Nedelja, Croatia; Swansea, United Kingdom; Sydney, Australia; Tbilisi, Georgia; The Hague, Netherlands; Thun, Switzerland; Tirana, Albania; Toulouse, France; Tripoli, Lebanon; Turin, Italy; Ulm, Germany; Utrecht, Netherlands; Valencia, Spain; Valletta, Malta; Venice, Italy; Verona, Italy; Vienna, Austria; Vilnius, Lithuania; Wiesbaden, Germany; Würzburg, Germany; Zagreb, Croatia; Zadar, Croatia; Zaragoza, Spain; Zürich, Switzerland; Karpacz, Poland; Dnipro, Ukraine; Niš, Serbia; Sibiu, Romania; Baku, Azerbaijan; Basel, Switzerland; Belfast, United Kingdom; Bergen, Norway; Birkirkara, Malta; Bratislava, Slovakia; Bruges, Belgium; Brussels, Belgium; Bucharest, Romania; Burgas, Bulgaria; Chișinău, Moldova; Cluj-Napoca, Romania; Cologne, Germany; Constanța, Romania; Coventry, United Kingdom; Daugavpils, Latvia; Dresden, Germany; Galway, Ireland; Genoa, Italy; Ghent, Belgium; Hanover, Germany; Helsinki, Finland; Heraklion, Greece; İstanbul, Türkiye; Kazan, Russia; Kharkiv, Ukraine; Košice, Slovakia; Leipzig, Germany; Lille, France; Lviv, Ukraine; Malmö, Sweden; Maribor, Slovenia; Moscow, Russia; Nantes, France; Naples, Italy; Newcastle, United Kingdom; Nicosia, Cyprus; Nizhny Novgorod, Russia; Novi Sad, Serbia; Nuremberg, Germany; Pljevlja, Montenegro; Podgorica, Montenegro; Saint Petersburg, Russia; Salzburg, Austria; Samara, Russia; San Marino; Sarajevo, Bosnia and Herzegovina; Seville, Spain; Skopje, North Macedonia; Sliema, Malta; Zrenjanin, Serbia; Wrocław, Poland; Varna, Bulgaria; Timișoara, Romania; Thessaloniki, Greece
Workplace: fully
David Kennedy Recruitment
is working with a fast-growing AI technology company with over 50 million users worldwide that is seeking to onboard a Talent Acquisition Specialist to join their team.
The successful candidate will be the company's third Talent Acquisition Specialist, working closely with the CEO and business leaders to recruit internationally across every function, with a strong focus on tech, while helping shape how recruitment evolves as the company grows beyond 100 employees.
Location: Europe, Remote
Employment type: B2B contract
Remuneration: Competitive salary dependant on experience
DUTIES AND RESPONSIBILITIES:
Map and engage top talent from Tier 1 tech hubs and companies worldwide, including candidates who are not actively applying
Help implement an AI-first recruitment stack, using AI agents, niche technical communities and unconventional channels to find exceptional talent
Build and maintain long-term relationships with passive talent globally to stay ahead of hiring needs
Own the candidate journey from the first discovery call to the final close
Conduct structured interviews assessing technical aptitude and cultural alignment
Test new AI tools and sourcing strategies that keep the quality bar high
Contribute to employer branding initiatives and content that position the company as a leading destination for AI talent
REQUIREMENTS:
3+ years of recruitment experience, including at least 2 years in tech recruitment
Experience working in a start-up or scale-up environment
Global sourcing experience, with a track record of attracting talent from major tech hubs (USA, EU, LATAM, etc.)
Familiarity with Applicant Tracking Systems (ATS) and other recruitment tools
Perfectly fluent English and strong communication and collaboration skills
Goal-oriented with strong ownership and a doer mindset, balancing execution, planning and strategy
Humble and open to feedback, thriving in a high-trust environment
Comfortable hiring for products built on uncensored models and NSFW content
Advantages
Experience in AI recruitment or familiarity with the AI space
Exposure to employer branding, compensation benchmarking or broader talent acquisition initiatives
BENEFITS:
Fully remote, working from anywhere
B2B contract preferred, with flexibility on contract type
20 working days of paid time off per year
Annual in-person company gathering
Monthly allowance towards health insurance expenses
Unlimited 1:1 sessions with psychologists and lifestyle experts, also available to up to three family members
Co-working space budget of up to two visits per month
Learning budget for courses, books, conferences, events or certifications
Company equipment
Premium access to AI tools
Opportunity to help shape the Talent Acquisition function at a defining stage of growth
And many more!!!
Location: Germany (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
We’re looking for a
Senior
Solutions Architect (Professional Services)
to join Grafana Labs’ world-class Customer Experience team. This is a highly hands-on role for technically skilled professionals who thrive on helping customers solve complex problems, accelerate adoption, and drive real business outcomes with Grafana at the center.
As a Solutions Architect, you’ll be a
trusted technical partner
—not a quota-carrying seller, but a customer-first advocate who leads with authenticity and insight. You’ll guide organizations through onboarding, implementation, and expansion by offering white-glove support, best practices, and proven strategies gathered from across our customer base.
You’ll operate with one foot in the code and the other in the customer’s world. Whether it’s understanding container orchestration in Kubernetes, fine-tuning Prometheus queries, or clarifying the nuances between logs, metrics, and traces—you’ll bring clarity and confidence to complex technical landscapes. You know the difference between "pets and cattle" and why that matters for scalable observability.
You’ll deliver high-impact training, jumpstart engagements, and offer tailored technical consulting to help customers succeed. As an embedded partner during critical phases, you’ll provide roadmap assurance, guide project execution, and ensure Grafana's capabilities align with the customer’s architecture, goals, and constraints. Along the way, you’ll identify recurring issues, monitor support needs, and advocate for product improvements in close collaboration with internal teams.
Success in this role means being a strategic thinker
and
a command-line problem solver. You’re passionate about OSS, love engaging with customers, and have the instincts to manage timelines, unblock teams, and deliver value at every stage of the engagement.
Join us and help elevate the Grafana customer experience through world-class technical delivery and meaningful impact.
What You'll Be Doing:
Effective in working with customers, including business executives, project managers, and IT development staff.
Effective in understanding business needs and distilling the information into business and technical requirements.
Comfortable working with complex business and technological requirements and translating into the design of solutions, including data visualization, workflow recommendations, migrations, and enterprise scale architecture.
Ability to act as a functional lead and able to demonstrate clear approach to methodology as well as functional capabilities. Leads functional workshops with customers, documents requirements, and designs appropriate solutions.
Speed is paramount. This team is nimble and is the fulcrum to accelerate the delivery of the solution for customers.
Be a strong advocate for adherence to standards and best practices.
Stay current on Grafana Labs, observability, and related technologies.
You'll be a key resource for our Sales, Product Management, Engineering, Support, and Professional Services teams as they look to drive innovation and improvements into future product and offering enhancements.
If you enjoy working with customers to help them succeed and thrive on working with leading-edge technologies, this is the role for you.
What Makes You a Great Fit:
Located in the Germany
5+ years of experience working on deployment teams, using project management techniques.
Direct experience with o11y.
Best practices for both using and deploying an o11y stack (visualization, alerting, metrics, logs, traces) - preferably with Grafana products (Grafana, Prometheus/Cortex/Enterprise Metrics, Loki/Enterprise Logs, Jaeger/Tempo).
A proven track record of successful delivery of customer projects, preferably enterprise o11y implementations for large customers
Excellent communication skills to communicate with customers, partners, and internal members.
Kubernetes (kubectl, Helm, Tanka preferred).
Experience with Cloud Platforms - AWS, GCP, Azure
Bonus Points For:
Self-starter, adept at picking up new skills and technologies, and eager to break new ground.
Vision to help us take our company to the next level.
Compensation & Rewards:
In Germany
,
the base compensation range for this role is 109,700 EUR - 131,600 EUR. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Position Overview:
The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. This role oversees a dual-shore support delivery model, leading US-based technical support and escalation teams while managing offshore support operations and BPO/vendor partners globally. The leader drives continuous evolution of the global support ecosystem to ensure world-class customer experience, SLA performance, and scalable support architectures supporting rapid enterprise growth, optimizing scope, capacity, and productivity of each support tier. Collaborates closely with Product, Engineering, Revenue, and Customer Success to champion the voice of the customer, transform support through AI and self-service automation, and foster a culture of technical excellence.
Key Responsibilities:
— Build, scale, and lead a high-performing global support organization with US-based engineers and offshore multi-tier support teams.
— Direct offshore vendor partnerships, BPO relationships, and captive international teams ensuring seamless follow-the-sun coverage, quality assurance, and aligned culture.
— Inspire, mentor, and develop career pathways for support managers, leads, and engineers across US and international hubs.
— Define and execute global technical support strategy aligned with organizational goals and enterprise customer growth.
— Assess team capabilities and optimize skills to reduce burden on internal teams.
— Establish, monitor, and optimize global performance frameworks including CSAT, SLA attainment, Aging, MTTR, First Contact Resolution, and Escalation Rates.
— Design and enforce standardized operating procedures across domestic and offshore teams for consistent high-quality service delivery.
— Provide real-time dashboards and consistent executive reporting on customer support health, bottlenecks, and top customer issues.
— Drive technology priorities and infrastructure investments across ticketing, CRM, telephony, and knowledge management systems.
— Implement AI-driven workflows, generative AI tools, and proactive self-service capabilities to deflect transactional inquiries and empower support teams.
— Deliver executive-level operational dashboards and insights to quantify support business impact and identify root-cause trends.
— Define and implement escalation management processes for critical platform incidents and high-value enterprise customer issues.
— Design internal escalation flows with visibility into bottlenecks and aging issues.
— Partner with Product, Engineering, Platform Engineering, and Revenue leadership to channel support insights into product roadmap improvements and defect remediation.
— Collaborate with Sales and Customer Success teams to optimize retention, expansion, and customer onboarding experiences.
Qualifications and Experience:
— 12–15+ years of progressive leadership experience in enterprise technical support, customer operations, or customer success within global SaaS, fintech, identity, or complex cloud API environments.
— 5+ years leading multi-tier global support organizations at Director or Senior Director level.
— Proven success managing distributed teams across US and offshore delivery centers or third-party outsourcing (BPO) partners.
— Strong technical depth in enterprise SaaS software, API integrations, cloud environments, and contact center technology ecosystems such as Salesforce Service Cloud, Zendesk, Jira, PagerDuty, and AI platform tooling.
— Demonstrated ability to build, analyze, and optimize core support KPIs, root-cause models, and cost-per-ticket metrics.
— Exceptional verbal and written presentation skills with experience delivering operational reviews to C-suite stakeholders and enterprise clients.
— Bachelor’s degree in Computer Science, Information Technology, Business Administration, or equivalent practical experience; Master’s or MBA preferred.
Benefits & Perks:
— Competitive salaries, bonus plan (for eligible roles), and equity plan.
— Modern Health for financial, mental, and physical wellness.
— 401(k) Retirement Plan & Match (US Offices) and Local Country Pension (International Offices).
— Unlimited vacation and flexible hours.
— Comprehensive medical benefits for employees and their families.
— Emotional & Physical Wellness services including EAP & Prove Well-Being Reimbursement.
— Bottomless snacks & beverages at certain office locations.
— Daily GrubHub stipend for lunch if coming into the office (US Offices).
Equal Opportunity Employment:
Prove is committed to providing equal employment opportunity regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status, or other personal characteristics.
Privacy & Data Protection:
Prove collects and uses personal information in the job application process as detailed in their Recruitment Privacy Policy.
To apply, visit: https://weworkremotely.com/remote-jobs/prove-senior-director-global-support
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
Location: Tokyo
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
ポジション概要
Financial Operationsチームのメンバーとして、主に請求書の発行・送付、データ照合、請求内容の確認、Salesや他部署との連携など、請求業務を中心としたバックオフィス業務を担当いただきます。
日々の業務では、契約書類やSalesforceのデータ等を確認しながら、正確かつ丁寧な処理が求められます。高額な請求書を扱う機会もあるため、細かなデータ入力や確認作業に責任感を持って取り組める方に適したポジションです。また、お客様への請求書送付なども担当するため、正確でミスのない業務遂行が重要です。
定型業務に加えて、Globalチームと連携した業務自動化・プロセス改善プロジェクトに関わる機会もあります。
主な業務内容
1. 請求業務(本ポジションの中心業務)
· 請求書の作成・発行・送付
· 契約内容、請求条件、金額、期間、請求先情報などの確認
· Salesforce上の情報を確認したうえでの請求処理
· Salesforceデータの修正対応
· SalesforceとSAPデータの照合
· Salesや他部署からの修正依頼・問い合わせ等への対応
2. SALES・社内チームのサポート
· SFDCデータに修正が必要な場合の関係部署との調整
· Salesや他部署からのイレギュラー案件等の相談への対応
3. プロセス改善・GLOBALプロジェクト
· Globalチームと連携した業務自動化プロジェクトへの参加
· 請求・レポート・データ処理に関する業務改善のサポート
· レポートやシステム機能の改善に関する要件整理・テスト
· 業務手順書・ポリシー・プロセスドキュメントの更新
4. その他のFINANCIAL OPERATIONS業務
· 週次・月次・Ad-hocレポートの作成
· 請求・回収状況や関連データの確認
· Internal / External Auditに向けた資料準備・プロセス確認
· その他、チームの状況に応じたFinancial Operations業務
応募資格
必須要件
· 経理業務、その他バックオフィス関連業務で社内外の関係者をサポートした経験
· 細かなデータ入力・照合・確認作業を、正確かつ継続的に行えること
· Salesや他部署からの依頼内容を確認し、必要な修正や関係者との調整を行えること
· Microsoft Office、特にExcelの基本操作スキル
· 自分で状況を確認し、必要な相手へ確認・相談しながら業務を進められること
歓迎要件
· Salesforceの利用経験
· SAPの利用経験
· 経理業務、請求書発行、Billing、受発注、売上管理、売掛金管理などの経験
· 英語を使ったメール、チャット、資料確認、Globalチームとの業務連携経験
· 業務改善、システム導入、データ整理、自動化プロジェクトへの参加経験
※経理・会計の専門知識、大学・学部・学歴、英語力は必須ではありません。業務を通じて学ぶ意欲があれば歓迎します。
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: San Francisco, CA; Remote (US); New York, NY (HQ)
Workplace: Remote
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
- As an Account Executive | SLED at Ramp, you are a proven hunter & sales closer with track record of quota attainment and overachievement. We believe strongly in our value proposition of aligning incentives with our customers and you will bring it to life through the sales process with C-Level executives and key decision makers. As an early member of the team, you will also have the opportunity to help build the sales engine and define the sales strategy that fuels the growth of the company! This is a highly impactful individual contributor role.
- You’ll combine your knowledge of higher education and state and local government procurement with a deep understanding of Ramp’s value proposition to grow Ramp’s presence and product usage within the SLED space.
WHAT YOU’LL DO
- Drive revenue for Ramp, owning the entire sales cycle through close
- Develop strategies for closing opportunities within your assigned territory
- Develop winning sales strategies that focus on compelling value propositions.
- Liaise with, influence, and indirectly lead cross-functional partners to align on strategy and execution
- Leverage sales methodologies to uncover prospect needs and pain points
- Own sales activity and monthly revenue forecasting in Salesforce and Gong
- Collaborate with product, design, and engineering teams to incorporate customer feedback
- Routinely represent Ramp at industry conferences nationally and regionally
WHAT YOU NEED
- 5+ years of quota-carrying sales experience, with a consistent record of exceeding goals
- Proven experience in sales with a track record of closing deals within the SLED space
- Strategic thinker with a systems mindset; able to synthesize market insights, assess competition, and design scalable strategies for new verticals
- Experience in a fast-paced SaaS or GTM environment is a plus
- Strong data-driven decision-making skills and ability to create scalable sales systems
- Excellent communication, presentation, and influencing skills; capable of articulating technical, contractual, and financial value to senior stakeholders
- Proven ability to collaborate with cross-functional teams and drive process improvements
- High-energy, service-oriented leader with a strong work ethic and problem-solving mindset
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
StellarTech builds and publishes subscription-based EdTech mobile apps (B2C, web2web/web2app) and grows through performance marketing. We hire across Growth, Creative Marketing, Product, Design, Analytics, Engineering and Customer Care.
We are growing, and we need a leader to shape recruiting for this next stage, so we are opening the Head of Recruitment role. The goal of the role is to shape a recruiting function that supports the company’s next stage of growth. Reporting directly to Head of People, you will own recruiting strategy, team development and a practical AI and automation roadmap, and help the business make better hiring decisions.
Role responsibilities
Set recruiting strategy:
build a 6-12-month plan covering priority capabilities, talent markets, sourcing channels, team development and improvements to the function.
Plan with Head of People and business leaders:
translate business plans into hiring scenarios, assess capacity and feasibility, and recommend priorities, resources and spend within agreed approval limits.
Develop the recruiting function:
define responsibilities, performance expectations and capability needs; coach the team and develop future leads.
Own the recruiting AI roadmap:
identify high-value use cases across talent research, sourcing, communication, interview documentation and analytics; prioritize them by business value, quality, effort and risk.
Move from pilot to adoption:
define success metrics, test workflows, assess output quality, train users and scale solutions with proven value.
Systems and data:
improve ATS workflows, data quality and reporting; coordinate integrations with technical partners and set clear ownership of tools and data.
Decision-ready analytics:
provide forecasts, explain hiring risks and assess source effectiveness, cost of hire, funnel performance and quality indicators with stakeholders.
Raise the assessment standard:
establish consistent scorecards, interviewer guidance, calibration and candidate communication; keep hiring decisions owned by people and grounded in evidence.
Talent intelligence:
build market insight and talent pipelines for Growth, Product, Analytics, Engineering and other priority areas.
Key searches:
get involved selectively in executive or business-critical hiring where your involvement materially improves the outcome.
Requirements: critical (blockers)
Recruiting strategy:
experience leading recruitment in a product IT company, linking business priorities to a practical function roadmap, with demonstrable results of your decisions.
Business understanding:
experience hiring for B2C digital products and understanding of mobile apps, subscriptions and performance marketing; exposure to Growth/Marketing and another product or technical function.
Workforce and capacity planning:
experience forecasting hiring demand, assessing team capacity and proposing resource or budget options with explicit assumptions and trade-offs.
Practical AI implementation:
experience taking at least one recurring recruiting workflow from problem definition and pilot to team adoption, with evidence of value and quality controls. Coding integrations yourself is not required.
Leadership and change management:
a record of developing recruiters, clarifying responsibilities and getting a team to adopt new practices successfully.
Senior stakeholder partnership:
the ability to work with People and business leaders, challenge assumptions constructively and turn market evidence into hiring-priority decisions.
Analytics and systems thinking:
the ability to connect data quality, workflow design, funnel performance and costs to management decisions, and to explain what the data can and cannot tell you.
Assessment governance:
experience establishing evidence-based evaluation, useful interview feedback, consistent calibration and clear decision ownership.
English:
strong enough to discuss strategy, present recommendations and run international hiring conversations independently (B2+ as a reference point).
Nice to have: non-critical
Direct experience in mobile B2C subscription, EdTech, wellness or lifestyle products and web2web/web2app businesses.
Building or substantially rebuilding a recruiting function during product or company growth.
Implementing ATS integrations, no-code/low-code workflows, recruiting dashboards or reusable AI-assisted processes.
Executive search, expansion into new talent markets and long-term talent community building.
Why You'll Love Working With Us
Impactful Work:
Your ideas and contributions will directly shape the future of our company and the way people learn.
Innovative Environment:
We’re passionate about challenging the status quo, experimenting with new ideas, and pushing the boundaries of EdTech.
AI-Driven Innovation:
We don’t just talk about AI - we turn it into real-world solutions. You’ll have the opportunity to work with cutting-edge AI technologies, explore their potential, and help transform the future of education.
Collaborative Culture:
Work alongside talented, passionate professionals who share your ambition, curiosity, and drive to make a difference.
Growth & Ownership:
Take ownership of meaningful projects, develop new skills, and grow professionally in an environment that values initiative and creativity.
Freedom to Innovate:
We encourage bold thinking, fresh perspectives, and the courage to experiment. Great ideas can come from anyone.
Ready to Shape the Future of Education?
We’re looking for curious minds, creative thinkers, and ambitious people who want to make a real impact.
Want to join the team? Send us your CV and let’s build the future of EdTech together! 🚀
seniorUnited Kingdom (Remote); Must be located in United Kingdom
Boston, MA; Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY; Washington, DC
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УдалённоWe strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote (Canada)
УдалённоU.S. (Remote)
Hong Kong; Nex employees may be expected to collaborate with colleagues across different time zones