Location: Argentina
Position:
Remote Delivery Engineer
Location:
Remote (Latin America)
Employment Type:
Full Time
About Us:
At Uptalent.io, we connect top remote professionals from Latin America with leading companies in the US. We are currently seeking a skilled Remote Delivery Engineer to join our private network and support a client in the power generation industry.
Position Overview:
The Remote Delivery Engineer will be responsible for the remote monitoring and diagnostics of critical power generation equipment, including Heat Recovery Steam Generators (HRSG), Gas and Steam turbines, and Compressors. The ideal candidate will possess strong expertise in P&IDs, equipment and instrumentation datasheets, and Balance of Plant (BOP) systems. This role requires a deep understanding of combined cycle plants, control room operations, and the ability to work efficiently in a remote, desk-based environment.
Key Responsibilities:
Perform remote monitoring and diagnostics of power generation equipment, including HRSGs, Gas and Steam turbines, and Compressors.
Analyze and interpret P&IDs, equipment, and instrumentation datasheets to ensure proper functioning and safety of equipment.
Monitor and manage Balance of Plant (BOP) systems to maintain optimal operation and performance.
Provide detailed reports on equipment performance, identifying potential issues, and recommending corrective actions.
Collaborate with on-site teams to resolve technical issues and optimize plant performance.
Maintain accurate and up-to-date records of all monitoring activities and diagnostic results.
Communicate effectively with both technical and non-technical stakeholders, ensuring clear understanding of issues and solutions.
Requirements
Required Qualifications:
Bachelor’s degree in Mechanical, Electrical Engineering, or a similar field.
Minimum of 5 years of experience in remote monitoring and diagnostics of power generation equipment, including HRSGs, Gas and Steam turbines, and Compressors.
Strong experience with P&IDs, equipment, and instrumentation datasheets.
Proficiency in Balance of Plant (BOP) systems and their components.
Fluent in English (spoken and written).
Proficient in using Office Suite and other relevant software.
Ability to work independently as a desk engineer in a remote environment.
Preferred Qualifications:
Experience in Combined Cycle Plants and Control Room operations.
Strong problem-solving skills and the ability to work under pressure.
Excellent communication skills with the ability to convey complex technical information clearly.
Benefits
Benefits:
Competitive compensation based on experience and skills.
Flexible working hours and remote work environment.
Access to a network of top-tier clients.
Professional development and training opportunities.
How to Apply:
If you meet the above qualifications and are interested in joining our network of top remote engineers, please submit your application, including your resume and a cover letter detailing your relevant experience and why you would be a great fit for Uptalent.io.
Location: Philippines; Cape Town, South Africa; Tegucigalpa, Honduras; Santiago, Chile; Madrid, Spain
Uptalent.io is seeking an experienced Building Envelope/ Curtain Wall Specialist with Revit expertise to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries.
In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls using Revit. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes.
Responsibilities
Manage the engineering drafting and design of building envelope systems and curtain walls using Revit, ensuring compliance with industry standards and regulations.
Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction.
Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements.
Monitor project progress and coordinate with project managers to address any challenges or delays.
Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs.
Requirements
Bachelor's degree in Mechanical or Industrial Engineering or a related field.
Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls.
Expertise in Revit software for building envelope design.
Proficiency in other design software such as AutoCAD, SolidWorks, or similar.
Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls.
Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Bogotá, Colombia; Mexico City, Mexico; Brazil; Buenos Aires, Argentina; San José, Costa Rica
Uptalent.io is seeking an experienced Building Envelope/ Curtain Wall Specialist with Revit expertise to join our dynamic team. As a global platform that connects top-tier talent from Latin America to the most exciting companies in the world, Uptalent.io is committed to delivering excellence across various industries.
In this role, you will be responsible for overseeing the design, engineering, and installation of building envelope systems and curtain walls using Revit. You will collaborate with cross-functional teams to ensure that projects are completed on time, within budget, and meet all quality standards. As a Building Envelope/ Curtain Wall Specialist, you will have the opportunity to work on diverse projects, ranging from office buildings and healthcare facilities to educational institutions and residential complexes.
Responsibilities
Manage the engineering drafting and design of building envelope systems and curtain walls using Revit, ensuring compliance with industry standards and regulations.
Collaborate with architects, engineers, and other stakeholders to develop innovative and efficient solutions for building envelope construction.
Review and evaluate contractor proposals and bids, making recommendations based on technical specifications and project requirements.
Monitor project progress and coordinate with project managers to address any challenges or delays.
Stay up-to-date with industry trends and advancements in building envelope technology, incorporating new methodologies and best practices into project designs.
Requirements
Bachelor's degree in Mechanical or Industrial Engineering or a related field.
Minimum of 3 years of experience in building envelope design and engineering, with a focus on curtain walls.
Expertise in Revit software for building envelope design.
Proficiency in other design software such as AutoCAD, SolidWorks, or similar.
Strong knowledge of building codes, regulations, and standards related to building envelope systems and curtain walls.
Excellent problem-solving and analytical skills, with the ability to troubleshoot issues and develop effective solutions.
Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
Proven track record of successfully managing multiple projects simultaneously and delivering results on time and within budget.
Benefits
Work for the most exciting companies in the North American Market.
Flexible schedules.
Work from anywhere.
Highly competitive compensation.
Location: Ukraine
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers.
Responsibilities:
Conduct technical interviews and assessments for PHP developer positions to evaluate candidates' coding skills, problem-solving abilities, and understanding of Java concepts.
Collaborate with recruitment teams to refine interview questions and techniques based on role requirements and industry trends.
Provide detailed feedback and recommendations on candidates to hiring managers and HR teams to assist with hiring decisions.
Stay updated with the latest Java technologies and updates to effectively assess candidates.
Participate in creating and standardizing technical interview processes and training materials for interviewers.
Requirements
Proven experience as a Java developer with a strong understanding of PHP ecosystems and frameworks such as Laravel and Symfony.
Previous experience in technical interviewing, mentoring, or teaching roles is highly advantageous.
Excellent communication and interpersonal skills.
Ability to provide constructive feedback and handle interviews professionally.
Additional languages are a plus.
Location: Al Riyadh, Saudi Arabia
· Developing and implementing data protection policies and procedures to ensure compliance with relevant regulations such as GDPR.
· Conducting data protection impact assessments (DPIAs) and ensuring privacy by design principles are integrated into projects and systems.
· Providing guidance to business units on data protection requirements and best practices.
· Monitoring and evaluating data protection practices within the organization and recommending improvements.
· Responding to data protection inquiries and assisting with data subject rights requests.
· Preparing and delivering data protection training and awareness programs to employees.
Requirements
· Bachelor's degree in Law, Information Security, Data Protection, or a related field.
· 4-6 years of experience in data protection and privacy, with knowledge of relevant legislation and regulations.
· Certification in data protection, such as CIPP/E (Certified Information Privacy Professional/Europe), CIPM (Certified Information Privacy Manager), or equivalent.
· Strong understanding of data protection frameworks and principles, including GDPR.
· Experience conducting data protection impact assessments (DPIAs) and implementing privacy by design.
· Excellent communication and interpersonal skills.
Benefits
Why Join Us:
Opportunity to work with a talented and passionate team.
Competitive salary and benefits package.
Exciting projects and innovative work environment.
Location: Riyadh, Saudi Arabia
Join Müller's Solutions as a Digital & Customer Experience Expert and be part of our mission to deliver exceptional digital experiences to our clients. As a leading provider of Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are dedicated to helping businesses thrive in the digital age.
As a Digital & Customer Experience Expert, you will drive the development and implementation of innovative digital strategies to enhance customer satisfaction and engagement. You will collaborate with cross-functional teams to create seamless digital experiences that meet the evolving needs of our clients and their customers.
Responsibilities:
Develop and execute digital strategies to optimize customer experience across various online platforms
Collaborate with stakeholders to understand business goals and customer needs
Research and analyze market trends, customer behavior, and competitor strategies
Identify opportunities for improvement and create actionable plans
Design and implement user-centered digital experiences that align with brand guidelines
Monitor and analyze key performance indicators (KPIs) to assess the effectiveness of digital initiatives
Recommend and implement enhancements to optimize customer journeys
Stay up-to-date with emerging digital technologies and industry best practices
Lead and contribute to cross-functional projects to drive digital transformation
Requirements
Bachelor's degree in Marketing, Business, or a related field
Proven experience in digital marketing or customer experience roles
Strong knowledge of digital strategies, customer journey mapping, and user experience design
Experience in conducting market research and analyzing data
Proficiency in digital analytics tools such as Google Analytics
Excellent understanding of online platforms and customer behavior
Strong problem-solving and strategic thinking skills
Ability to work collaboratively in cross-functional teams
Excellent communication and presentation skills
Passion for delivering exceptional customer experiences
Benefits
Location: Ukraine
Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers.
Responsibilities:
Conduct technical interviews and assessments for Java developer positions to evaluate candidates' coding skills, problem-solving abilities, and understanding of Java concepts.
Collaborate with recruitment teams to refine interview questions and techniques based on role requirements and industry trends.
Provide detailed feedback and recommendations on candidates to hiring managers and HR teams to assist with hiring decisions.
Stay updated with the latest Java technologies and updates to effectively assess candidates.
Participate in creating and standardizing technical interview processes and training materials for interviewers.
Requirements
Proven experience as a Java developer with a strong understanding of Java ecosystems and frameworks such as Spring and Hibernate.
Previous experience in technical interviewing, mentoring, or teaching roles is highly advantageous.
Excellent communication and interpersonal skills.
Ability to provide constructive feedback and handle interviews professionally.
Additional languages are a plus.
Location: Dubai, United Arab Emirates
About Müller's Solutions:
Müller's Solutions is a leading provider of SAP consulting services, specializing in helping businesses transform and optimize their SAP systems. As a trusted partner, we provide innovative and tailored solutions to meet our clients' unique needs. Our team of experts is dedicated to delivering high-quality results and ensuring the success of every project.
Job Overview:
We are seeking a highly skilled and experienced Sr. Analyst-SAP Functional (FICO) to join our team. As a Sr. Analyst-SAP Functional (FICO), you will be responsible for providing expertise in SAP FICO modules and supporting business processes. You will work closely with clients, project managers, and other functional teams to ensure the successful implementation and enhancement of SAP FICO solutions.
Requirements
Requirements:
o Lead, direct and manage matrix and/or direct project team resources to accomplish project objectives on time, within budget and meeting expectations of the project stakeholder.
o Work with project internal & external project stakeholders to ensure successful project delivery
o Should have managed projects for 7-10 years & should have exposure to Change Management
o Strong coordination and cross team collaboration skills
o Take complete ownership of implementation, further enhancement and support in the area of SAPFI/CO, PS, PP and SD.
The following Key knowledge areas in the area of SAP FI/CO have to be covered:
o General Ledger Accounting process and configuration
o Accounts Payable Accounting process and configuration
o Accounts Receivable process and configuration
o Cheque Management process and configuration
o Petty Cash Management process and configuration
o Bank Accounting & BRS process and configuration
o Asset Accounting process and configuration
o Cost Center Accounting process and configuration
o Profit Center Account process and configuration
o Management Reporting process and configuration
o Process Integration and configuration Knowledge in the area of MM, PS, PM, ETM and HCM
o Project Cash Flow Management / Cash Flow Management
o Bank – Electronic Transfer
o Profit Center Accounting
o Liquidity Management
The following key knowledge areas in the area of SAP PS have to be covered:
o Create Templates/WBS
o Create Project
o Project Planning & Project / cost estimation (e.g. easy cost planning)
o Budgeting and Release
o Project Implementation
o Project Completion
o Building PS report via report painter or builder
o Integration into other modules FI/CO, MM, SD, PP, PM
The following Key knowledge areas in the area of SAP PP have to be covered:
o PP Master data: Material Master, BOM, Work Center, Routing, Product Version
o Material Requirement Planning(MRP),
o Bill of Materials(BOM),
o Capacity Planning(CP)
o Supply Chain Planning(SCP).
o Production lifecycle with Planing, Execution,
o Demand Management,
o Capacity Planning & Levelling
o Production Orders & Production Order Confirmation
o Integration into other modules FI/CO, MM, SD, PP, PM
The following Key knowledge areas in the area of SAP SD have to be covered:
o Support SAP RAR -SAP Revenue accounting and reporting
o Master Data (SD-MD) tracks each transaction that affects the SD module's data, including customer data, materials data, price condition records, and credit management.
o Basic Functions (SD-BF) allows you to establish the basic functions that work across SD, such as pricing, goods availability check and credit management.
o Sales (SD-SLS) handles the details of the sales process, such as customer data, products, pricing and feedback.
o Shipping (SD-SHP) tracks the details of the shipping process, including when and how the order is shipped through to delivery or return.
o Transportation (SD-TBA) works closely with SD-SHP and keeps track of all the transportation data involved in the shipment.
o Foreign Trade (SD-FTT) handles the details related to foreign trade transactions, including both exports and imports.
o Billing (SD-BIL) manages billing data, including the amounts of the transactions and methods of payment.
o Sales Support (SD-CAS) handles the data generated in the interactions between customers and sales teams.
o Manage master data structures, transactional data, implemented functions and components, user roles and authorization and applicable interfaces
o Oversee documentation of future business requirements and defining suitable application solutions in alignment with EO’s organizational goals and industry best practices
o Lead implementation and improvement in the area of projects as well as support the SAP system improvements related to above mentioned modules throughout the entire lifecycle of the application starting with project preparation, to creation of blueprint, to realization, final preparation and, go live and support
o Design SAP non-standard developments and applications e.g. interfaces and additional finance processes related to the construction industry.
o Work closely with internal and external stakeholders in defining functional requirements and providing functional solutions
o Undertake preparation of master data and extraction of transactional data from various systems, define user roles and authorizations, develop report layouts and create end user documentation and training curriculum
o Work with the concerned stakeholders to conduct end user training
o Manage and provide primary support to affected business parties in the resolution of issues related to finance, cost controlling
o Work on additional SAP functional applications as assigned in addition to the core SAP applications
o Actively participate in the complete development lifecycle of all applicable projects related to assigned core SAP functional application including requirements gathering, analysis and recommendations, solution design, implementation, testing and documentation
o Ensure compliance to all policies, procedures and EO guidelines and quality standards
Additional Responsibilities – Others
In addition to the above, the Manager – Business Applications – (Shared Services) should also support the below mentioned activities whenever needed and applicable this his/her area of expertise.
§ Proposing and researching IT business solutions which will met the requirements of EO departments.
§ Initiation, facilitating and managing proof of concept (POC) of IT solutions
§ Creation of business case documents with its required information related to benefits, objectives, solution design, Implementation Approach, Cost, Timelines and Investment Justification (ROI)
§ Writing & reviewing technical scope of work documents related to the procurement of software solutions
§ Technical evaluation / comparison of proposed IT solutions / equipment during procurement process or in the earlier stages during the identification of suitable IT solutions (software / hardware).
§ Clearly responsible within their functional areas of expertise and act in the wider context and interests BS-IT for example, contribution to the development and delivery of overall strategy.
Location: Yerevan, Armenia
Description
We are looking for a Product and Project Development Manager to lead the end-to-end management of product development initiatives based on Totogaming’s business requirements and strategic objectives, from ideation to delivery, launch and continuous optimization.
The Product and Project Development Manager will act as Totogaming’s primary representative in collaboration with Digitain, the external platform provider, ensuring that all developed solutions align with business objectives, user expectations and market demands.
This role combines product management, business analysis, project coordination, delivery management, quality assurance oversight and stakeholder management.
Responsibilities
Conduct market and competitor research to identify opportunities for product development and improvement
Propose new functionalities and product enhancements
Contribute to the development and maintenance of the product roadmap
Define feature priorities based on business value and strategic objectives
Analyze existing business processes and identify opportunities for optimization
Support business decision-making through data analysis and insights
Prepare Product Requirements Documents (PRDs) and functional specifications
Validate business requirements before moving them into the development phase
Maintain and update product requirements documentation
Participate in UX/UI discussions and provide recommendations
Evaluate user journeys and ensure solutions meet business objectives and user expectations
Coordinate the work of Digitain’s Product Development and Quality Assurance teams
Monitor the implementation progress of product functionalities
Manage project risks, dependencies and blockers
Ensure project deliverables are feasible and completed within the agreed timelines
Prepare and coordinate the User Acceptance Testing (UAT) process
Review test scenarios and verify implemented functionalities against business requirements
Manage the review and prioritization of technical issues and defects
Validate defect fixes before deployment to production
Coordinate release readiness activities
Prepare release notes and assess potential release risks
Oversee the deployment and production launch process
Conduct post-release monitoring to ensure product stability and proper functionality
Track incidents and coordinate the implementation of follow-up improvements
Collaborate closely with all relevant stakeholders and cross-functional teams
Identify opportunities to optimize processes through AI tools, including the development and implementation of AI agents
Perform other duties assigned by the manager
Requirements
Knowledge of product management principles and practices
Knowledge of project management principles and methodologies
Understanding of quality assurance processes and testing practices
Excellent communication and stakeholder management skills
Experience in online gaming or sports betting is a plus
Experience working on mobile application and web platform projects
Experience collaborating with third-party vendors and external service providers
Experience working in a fast-paced, iterative and cross-functional environment
Experience using AI tools to optimize processes and develop and implement AI agents
Strong analytical and problem-solving skills
High sense of responsibility and ownership
Ability to prioritize tasks, manage multiple activities and meet deadlines
Strong organizational and coordination skills
Ability to work effectively with different teams and stakeholders
Location: Barcelona, Spain; Romania; Thessaloniki, Greece
Workplace: remote
About Welo Life Sciences
Welo Life Sciences, a Welo Global brand, is a specialized language and technology partner serving pharmaceutical, CRO, and medical device organizations operating in regulated global markets. We deliver regulator-ready translation, linguistic validation, and localization solutions that support clinical trials, pharmacovigilance, regulatory affairs, labeling, and global commercialization. Our approach combines subject matter expertise with ISO-certified quality processes and technology-enabled workflows designed to integrate seamlessly into life sciences operations. With extensive experience supporting global product development and post-market requirements, Welo Life Sciences helps organizations accelerate timelines, protect data integrity, and maintain compliance across languages and regions. All solutions are delivered within a secure, audit-ready framework supported by seven ISO certifications. welolifesciences.com
Role Overview
The Life Sciences Senior Product Manager is a cross-functional position that requires taking ownership and responsibility for a Life Sciences product/service and all issues and considerations related to it. As a Product Manager, you’ll be the bridge between product stakeholders and the development team, taking the business requirements and defining the product requirements. Success depends on your ability to have deep knowledge of our customers' journey, the Welocalize business, and the impact of data.
Main Duties
Strategic Development: Play a central role in building capabilities that will empower multiple business-critical software projects.
Roadmap Leadership: Build insights into Welocalize use cases, strategize where software solutions can be applied to drive business impact and use these insights to build and champion the product roadmap.
Cross-functional collaboration: Closely partner with outstanding talent across engineering teams and drive tight integration with other systems to build effective software solutions.
Objective Setting: Define clear OKRs to ensure progress towards our goal of driving software adoption and effectiveness.
Stakeholder Engagement: Collaborate with internal operational stakeholders, external clients, and our engineering team to ensure product success.
Requirement Analysis & Solution Design: Collaborate with cross-functional teams to understand business requirements, define clear objectives, and develop technical plans. Work with stakeholders to identify opportunities where software can provide valuable insights and solutions.
Performance Assessment: Develop metrics that reflect the needs of the business for their stakeholder cases, partner in the analysis of experiment results, interpret findings, and provide actionable recommendations.
Industry Awareness: Stay updated with the latest advancements in software development, technologies, and methodologies.
Product Development Leadership: Lead product development and launches by working with multiple stakeholders to define product requirements, prioritize features, and manage timelines.
Performance Monitoring: Monitor product performance and user feedback to ensure product success.
Stakeholder Engagement Plan: Develop and execute a formal plan to regularly engage with stakeholders to ensure all product needs are captured.
Requirement Documentation: Ensure that requirements slated for development are internally consistent, well-described, and granular enough to be implemented by developers.
Team Collaboration: Collaborate with the development team by involving them in the development of the product vision, sharing credit for success, thinking through nuances before presenting requirements, and creating schedules through consensus.
Culture Contribution: Contribute to a culture of excellence, open communication, courage, and respect
Requirements
5+ years of Product Management experience, preferably in tech-centric roles within life sciences or a closely related field.
Familiarity with AI and ML technologies and localization platforms, including TMS, CAT tools, LQA, MT, and integrations.
Proven track record in leading and delivering tech projects with high precision and user-centric focus.
Experience with clinical trial management systems or patient data handling is preferred.
Familiarity with global regulatory requirements pertaining to clinical trials and document management will be valued.
Strong practical knowledge of MS Office, Atlassian (JIRA, Confluence).
Background in cloud solutions, SaaS platforms, or enterprise software development.
Skills & Knowledge
Executive Interaction: Demonstrated ability to work with senior executives, stakeholders, and users to define and manage scope, strategy, and requirements.
Quantitative Skills: Strong ability to seek out, understand, and dive into data, research, and others' thoughts to support data-driven decision-making.
Communication Skills: A well-rounded communicator, collaborator, and presenter who loves to share findings and insights. Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
Methodology Understanding: Understanding of Lean and Agile methodologies.
Attention to Detail: Self-motivated with critical attention to detail, deadlines, and reporting.
Problem-Solving: Ability to work creatively and analytically in a problem-solving environment.
Autonomy & Teamwork: Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
Presentation Skills: Ability to build clear and concise presentations and communicate effectively at every level of the organization.
Product Execution: Demonstrated specialization, execution, and delivery of software products.
Project Management Skills: Demonstrated project management skills, including effective planning, organizing, and administration of multi-functional work responsibilities.
Facilitation Skills: Demonstrated ability to facilitate cross-functional planning sessions (e.g., Scrum and Squad in Agile).
Team Inspiration: Demonstrated ability to effectively partner across, collaborate with, and inspire teams and individuals, including remote employees.
Negotiation Skills: Ability to negotiate and resolve complex and sensitive issues with diplomacy and persuasiveness.
This role is an exciting opportunity to drive meaningful change, innovate, and contribute to the success of Welocalize and our clients. If you thrive in a fast-paced environment and are passionate about delivering high-quality software solutions, we’d love to hear from you!
Location: Riyadh, Saudi Arabia
Müller's Solutions, a renowned tech consulting firm specializing in Technology consulting, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in I server to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using I server. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes.
Responsibilities
Conduct detailed analysis of existing business processes using I server
Collaborate with stakeholders to understand and document business requirements
Utilize I server to model and analyze business processes and identify areas for improvement
Develop and maintain process documentation, including process maps, workflows, and standard operating procedures
Identify and propose process improvement opportunities to optimize productivity and efficiency
Collaborate with cross-functional teams to implement and monitor process improvements
Provide training and support to end users on process improvements and new tools
Requirements
Proficiency in using I server for process modeling and analysis
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to collaborate effectively with stakeholders and cross-functional teams
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Bachelor's degree in Business Administration, Information Systems, or a related field
Experience in the tech industry or tech consulting is preferred
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Riyadh, Saudi Arabia
Müller's Solutions, a renowned tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment, is currently seeking a skilled Business Process Analyst with expertise in Aris to join our team. With offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions excels at delivering innovative solutions that drive progress and success. Trusted by numerous organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Process Analyst at Müller's Solutions, you will play a pivotal role in analyzing and optimizing business processes using Aris. You will be responsible for gathering, documenting, and analyzing business requirements, identifying areas for improvement, and recommending solutions. Additionally, you will collaborate with stakeholders and various teams, ensuring effective communication and collaboration to drive successful project outcomes.
Responsibilities
Conduct detailed analysis of existing business processes using Aris
Collaborate with stakeholders to understand and document business requirements
Utilize Aris to model and analyze business processes and identify areas for improvement
Develop and maintain process documentation, including process maps, workflows, and standard operating procedures
Identify and propose process improvement opportunities to optimize productivity and efficiency
Collaborate with cross-functional teams to implement and monitor process improvements
Provide training and support to end users on process improvements and new tools
Requirements
Proficiency in using Aris for process modeling and analysis
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to collaborate effectively with stakeholders and cross-functional teams
Knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus
Bachelor's degree in Business Administration, Information Systems, or a related field
Experience in the tech industry or tech consulting is preferred
Benefits
1- Attractive Package.
2- Family Benefits.
3- Visa.
4-Air Tickets.
Location: Riyadh, Saudi Arabia
As the Chief Enterprise Architect at Müller's Solutions, you will be responsible for leading the development and implementation of the enterprise architecture strategy and roadmap. You will work closely with executive leadership, department heads, and technology teams to define and execute a comprehensive enterprise architecture vision that aligns with the company's business goals and objectives. Your role will be crucial in driving technology innovation, ensuring the scalability and reliability of our systems, and shaping the future direction of our IT infrastructure.
Responsibilities:
• Develop and communicate the enterprise architecture strategy, vision, and roadmap in alignment with business objectives and priorities.
• Lead and oversee the design, implementation, and maintenance of enterprise architecture frameworks, standards, and best practices.
• Collaborate with stakeholders to understand business needs and ensure the enterprise architecture enables business transformation and growth.
• Evaluate and recommend technology solutions and platforms that support the company's long-term vision and drive innovation.
• Provide architectural guidance and oversight for major projects and initiatives, ensuring adherence to the enterprise architecture framework.
• Stay up-to-date with emerging technologies, industry trends, and best practices in enterprise architecture to drive continuous improvement and innovation.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as a Chief Enterprise Architect or in a similar senior leadership role, with a track record of successfully developing and executing enterprise architecture strategies.
• In-depth knowledge of enterprise architecture frameworks such as TOGAF or Zachman.
• Strong understanding of business processes, IT systems, and enterprise-wide technology infrastructure.
• Excellent analytical and problem-solving skills, with the ability to align technology solutions with business goals.
• Strong leadership and collaboration skills, with the ability to influence and drive change at all levels of the organization.
• Proven track record of leading and managing technology teams and projects.
Preferred qualifications:
• Master's degree in Computer Science, Information Systems, or a related field.
• Certification in enterprise architecture frameworks such as TOGAF or Zachman.
• Experience in a global or multinational organization, managing enterprise architecture initiatives across different regions and business units.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
Benefits
Location: Riyadh, Saudi Arabia
As an Enterprise Architect at Müller's Solutions, you will be responsible for developing and implementing strategic technology solutions that align with our business goals and objectives. You will work closely with stakeholders, including senior management and department heads, to identify opportunities for technology innovation and leverage your expertise to design and deliver scalable and reliable enterprise architecture solutions.
Responsibilities:
• Develop and maintain a comprehensive understanding of the organization's current technology landscape, including systems, applications, and infrastructure.
• Collaborate with stakeholders to define and align technology strategy and enterprise architecture roadmap with business objectives and priorities.
• Evaluate and recommend technology solutions and frameworks that enable business transformation, improve operational efficiency, and drive innovation.
• Create and maintain architectural artifacts, including models, diagrams, and documentation, to communicate the enterprise architecture vision and framework.
• Lead cross-functional teams in the implementation of enterprise-wide technology initiatives, ensuring alignment with architectural principles and standards.
• Stay up-to-date with industry trends, emerging technologies, and best practices in enterprise architecture.
Requirements
Requirements:
• Bachelor's degree in Computer Science, Information Systems, or a related field.
• Proven experience as an Enterprise Architect or in a similar role, demonstrating expertise in designing and delivering enterprise architecture solutions.
• Strong knowledge of business processes, IT systems, and enterprise-wide technology infrastructure.
• Proficient in enterprise architecture frameworks such as TOGAF or Zachman.
• Excellent analytical and problem-solving skills, with the ability to analyze complex business requirements and translate them into technology solutions.
• Strong leadership and collaboration skills, with the ability to effectively communicate and influence stakeholders at all levels of the organization.
• Proven track record of successfully leading and implementing enterprise-wide technology initiatives.
Preferred qualifications:
• Master's degree in Computer Science or a related field.
• Certification in enterprise architecture frameworks such as TOGAF or Zachman.
• Experience in a global or multinational organization, managing technology initiatives across different regions and business units.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
Benefits
Location: Riyadh, Saudi Arabia
Müller's Solutions is a leading Tech consulting firm specializing in Tech Outsourcing, Managed Services, SAP implementation & Support, and Global Tech Recruitment. We are currently seeking a talented Saudi National Business Analyst to join our team. With our offices located in Germany, Saudi Arabia, United Arab Emirates, and Egypt, Müller's Solutions is known for delivering innovative solutions that fuel progress and drive success. Trusted by many organizations locally and regionally, we empower businesses to optimize operations, unlock top talent, and streamline processes.
As a Business Analyst at Müller's Solutions, you will play a vital role in bridging the gap between technology and business. You will be responsible for analyzing business processes, identifying areas for improvement, and recommending solutions that align with the company's strategic goals. Experience in Enterprise Architecture is preferred, as you will also be involved in facilitating effective collaboration across teams and projects.
Responsibilities
Conduct thorough analysis of business processes and systems to identify areas for improvement
Gather and document business requirements, collaborating with stakeholders
Develop and maintain business process models and diagrams
Analyze data to identify trends and insights for decision-making
Facilitate effective communication and collaboration between technical and non-technical teams
Support the implementation and testing of new systems and processes
Evaluate and recommend technology solutions to meet business needs
Requirements
Proven experience as a Business Analyst or similar role
Strong analytical and problem-solving skills
Working knowledge of Enterprise Architecture concepts and frameworks
Excellent communication and interpersonal skills
Ability to work independently and collaboratively in a team environment
Proficiency in data analysis and modeling software tools
Bachelor's degree in Business Administration, Information Systems, or related field
Saudi nationality is required
TOGAF Certificate is a plus
Benefits
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist Lead and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist Lead, you will play a crucial role in leading and managing a team of monitoring specialists. You will oversee the monitoring and analysis of system performance, identify potential issues, and take proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Lead and manage a team of Proactive Monitoring Specialists, ensuring their training and development needs are met
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Prior experience in leading or managing a team of monitoring specialists
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and leadership abilities
Ability to work well under pressure and prioritize tasks
Location: Riyadh, Saudi Arabia
Join our team at Müller's Solutions as a Proactive Monitoring Specialist and help us ensure the smooth and efficient operation of our clients' IT infrastructure. With our focus on Tech Outsourcing, Managed Services, and Global Tech Recruitment, we are committed to delivering top-quality solutions to empower businesses.
As a Proactive Monitoring Specialist, you will play a crucial role in monitoring and analyzing system performance, identifying potential issues, and taking proactive measures to mitigate any risks. You will work closely with cross-functional teams to ensure optimal performance, availability, and security of our clients' IT systems.
Responsibilities:
Monitor the performance and availability of IT systems and infrastructure using monitoring tools and techniques
Analyze system logs and alerts to identify potential issues and vulnerabilities
Take proactive measures to ensure system performance, availability, and security
Create and maintain documentation for monitoring procedures and processes
Collaborate with technical teams to troubleshoot and resolve issues in a timely manner
Recommend and implement improvements to monitoring tools and processes for continuous enhancement
Stay updated with the latest technologies and best practices in proactive monitoring
Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field
Proven experience as a Proactive Monitoring Specialist or similar role
Strong knowledge of monitoring tools and techniques, such as Nagios, Zabbix, or SolarWinds
Experience in analyzing system logs and alerts to identify potential issues
Proficiency in scripting languages, such as PowerShell or Python
Knowledge of IT infrastructure and networking principles
Excellent problem-solving and analytical skills
Strong communication and teamwork abilities
Ability to work well under pressure and prioritize tasks
Location: Remote
Workplace: remote
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
At Arcadia.io, the Customer Success Manager (CSM) has complete responsibility for end-to-end customer success for Arcadia’s non-enterprise clients. CSMs commit to the ongoing work of making satisfied customers, through ensuring collective adoption of Arcadia capabilities, strong data quality, rapid and effective support, and smooth upgrades. The CSM displays an intimate understanding of Arcadia functionality and can marry this understanding with their knowledge of value-based care to lead product training, mitigate issues, and reconfigure tools to meet new business goals. A CSM’s experience and skills enable them to independently manage a portfolio of customer accounts operating as the clients’ primary point of contact. CSMs build long term relationships with their clients and are vested in their success.
CSMs have a knack for connecting strategic business objectives to Arcadia’s capabilities, enjoy getting into the weeds, and excel at critical problem solving. The CSM leads cross-functional teams to effectively troubleshoot, and project manage complex technical issues. As the customer’s primary point of contact, the CSM will prioritize executing projects to support each client’s business objectives, increasing the adoption of Arcadia tools and capabilities, manage post-initial implementation projects, communicate timelines, and be the first line of expertise and support for Arcadia customers.
In this position, you will work closely with division leaders, implementation management, production support SMEs, engineering, product managers and service desk teams.
What Success Looks Like
In 3 months
· Complete Arcadia Core Platform certification and onboarding requirements
· Successfully onboard to all customers in assigned portfolio
· Coordinate with internal teams to create and execute against project timelines
· Communicate project status updates to customer leadership
· Provide support to assigned customer accounts with oversight
· Know each assigned customers’ scope of work and overarching Arcadia use cases
· Drive issue resolution through coordination with internal teams
· Show a base understanding of how Arcadia supports several population health programs focused on Cost, Utilization, Quality and Risk performance
· Have a strong understanding of Arcadia’s security protocols and processes
· Convey ideas and solutions effectively, professionally and with the appropriate sensitivity through verbal and written communication
In 6 months
· Act as the primary CSM on assigned customer accounts with minimal oversight
· Manage day to day operations of each customer
· Train customers on the base platform and be able to tailor the training to customers’ needs
· Understand Arcadia’s data ingestion processes and be able to troubleshoot processing issues at a high-level
· Be knowledgeable on a customer’s strategic goals and initiatives supported through Arcadia
· Be able to guide clients through recommended product configurations that are in alignment with clients’ goals and initiatives
· Assist in leading and executing planning and adoption workshops with customers
· Use technical skills and critical thinking to assist in investigating highly complex issues. Develop and execute against remediation plans
· Understand and translate issue impact relative to customers’ business needs
· Full accountability for managing small to medium implementation projects for Arcadia data feeds and applications
· Develop strategic customer roadmaps, focusing on growth, adoption, and partnership in collaboration with management
· Leverage Arcadia tools to monitor adoption of Arcadia capabilities and flag risks
· Assist management in designing and executing a contract renewal strategy for an applicable customer
In 12 months
· Manage several customer accounts independently
· Train customers across Arcadia product suite
· Demonstrate fluency in the interconnectivity between product functionality, data quality, data dependencies, and a client’s end use case
· Develop strategies to help a client reach their business goals through solutioning, product configuration changes and trainings
· Have full accountability in developing strategic customer roadmaps, focusing on growth, adoption, and partnership
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
· Work with product and engineering teams to relay customer feedback on feature improvements.
· Assist in the onboarding and mentoring of new Customer Success Analysts and Customer Success Managers
What You'll Be Doing
Serving as the primary day-to-day point of contact for customers live on the Arcadia platform
Connecting the dots between platform functionality, data dependencies/data model, and customer use cases to support capability adoption plans
Be a resource with shared accountability for achieving and maintaining high Net Promoter Scores for assigned customers
Driving adoption and scaling the use of Arcadia capabilities at your customers to pave a path for Arcadia capability growth
Investigating escalated and highly complex issues to develop remediation plans with internal teams. Driving complex issue resolution through collaboration with cross-functional Arcadia teams
Managing the implementation of product upgrades, significant platform changes, annual quality measure updates, and data integration quality control processes.
Developing strong customers relationships and effectively communicating issue root cause/remediation and product functionality
Learning customers’ business goals to facilitate internal decisions, e.g. strategize platform upgrades, prioritization of updates, understand issue impact, internal escalation and managing platform adoption.
Conducting customer trainings and demos across the Arcadia product suite to facilitate adoption
Acting as the translator between internal and external teams regarding complex technical concepts and business needs
Educating customers on Arcadia processes including data integration, data processing, upgrades, issue resolution
Gaining an in depth understanding of value-based care and how Arcadia tools support customers to achieve success across multiple population health programs
Mastering the Arcadia Product Suite and understanding Arcadia’s data flow processes to be first line of support for customers
Leveraging tools such as Jira, Confluence, Smartsheet, and SQL
What You'll Bring
Years related work experience; Customer Success Manager: 5+
Bachelor’s degree in IT or related technical field (Computer Science, Information Management, Mathematics, or other analytical discipline) or equivalent professional work experience
Experience working in technology or healthcare, preferably on the vendor side
Strong communication skills including the ability to interact with customers and explain technical concepts and product functionality clearly
Experience communicating with a wide range of audiences (tech, business, clinical, executive)
Excellent presentation and communication skills, including the ability to create compelling materials in Microsoft PowerPoint, Excel, Word, etc.
Regularly learn new skills, make timely decisions, and adapt well to change
Strong analytical, quantitative, problem solving and organizations skills
Attention to detail and ability to coordinate multiple tasks, set priorities and meet deadlines
Thrive as a self-starter with the curiosity and tenacity to learn complex concepts
Exceptional ability to complete committed follow-ups and tasks
Ability to travel approximately 30%.
Would Love for You to Have
Multiple years in IT support or relevant experience. Healthcare industry experience is a plus
Experience using technologies such as SQL Server, Microsoft Office, JIRA and others to aid our customers in resolving complex big data issues. Additional programming language experience is a plus
Experience interacting with Product and Engineering teams to identify and implement improvements to the software, and installation and configuration processes based on field Experience in value-based care. A robust understanding of EHR and claims data
Proven ability to lead successful client meetings with executive, operational, clinical, and technical stakeholders.
Knowledge of HIPAA, experience with EHR and/or Claims data, or experience in a secure data systems environment is a plus
What You'll Get
Support a wide variety of customers in the healthcare space – all focused on pulling healthcare tech into modernity
Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
A flexible, remote friendly company with personality and heart
Employee driven programs and initiatives for personal and professional development
Great benefits like flextime time off
Be a member of the Arcadian and Barkadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
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