Location: South Korea
WHAT YOU'LL DO:
You'll lead and close high-stakes deals with government agencies across the region, expand existing agency relationships, and create durable revenue streams with public sector organizations.
- Build and grow trusted relationships with agency executives, IT/CIO leaders, and contracting officers across federal, state, and local government.
- Drive measurable growth within the accounts you own, turning them into long-term reference customers and case studies.
- Expand Wonderful's footprint by identifying new agencies, programs, and contract vehicles to land fresh government customers.
- Hit - and exceed - activity, pipeline, and revenue targets, setting the bar for sales excellence in a procurement-driven environment.
- Keep account details sharp and actionable: use cases, procurement timelines, contract vehicle status, budget cycles, next steps, and forecasts.
- Sell on mission impact and value, not features - using a solution-based approach that proves measurable outcomes against agency mandates and constituent needs.
- Navigate procurement processes including RFIs, RFPs, sole-source justifications, and relevant contract vehicles (e.g., GSA Schedules, cooperative purchasing agreements, or regional equivalents).
WHAT WE'RE LOOKING FOR:
- 7+ years of smashing sales quotas in SaaS or AI-driven solutions within public sector/govtech, consistently closing large, complex agency accounts with multi-stakeholder, multi-branch approval cycles.
- Deep understanding of government procurement and budget cycles, including fiscal year timing, contract vehicles, and compliance requirements (e.g., FedRAMP, StateRAMP, data residency, or regional equivalents).
- Exceptional communication, presentation, and negotiation skills, including experience presenting to non-technical stakeholders and elected/appointed officials.
- The ability to work independently, manage a long-cycle pipeline, and prioritize across multiple agencies and procurement stages.
- Excellent English (written and spoken) plus fluency in local language.
- A passion for artificial intelligence in government modernization and a "get-it-done" attitude suited to bureaucratic environments.
- A "hunter" mentality with a track record of generating new agency leads and navigating unfamiliar procurement structures to close deals.
- A proven ability to navigate and win in early-stage, high-growth environments, staying sharp and effective with limited oversight and long sales cycles.
- Strong existing relationships with agency leadership and decision-makers, with the credibility to open new doors across departments quickly.
- The skill to cut through tech jargon and translate technical capabilities into clear, compelling mission and budget value that makes agency leaders lean in.
- Proven wins working hand-in-hand with System Integrators and Hyperscalers' government cloud offerings (e.g., AWS GovCloud, Azure Government) to drive joint success.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Mexico
WHAT YOU'LL DO:
You'll lead and close high-stakes deals with government agencies across the region, expand existing agency relationships, and create durable revenue streams with public sector organizations.
- Build and grow trusted relationships with agency executives, IT/CIO leaders, and contracting officers across federal, state, and local government.
- Drive measurable growth within the accounts you own, turning them into long-term reference customers and case studies.
- Expand Wonderful's footprint by identifying new agencies, programs, and contract vehicles to land fresh government customers.
- Hit - and exceed - activity, pipeline, and revenue targets, setting the bar for sales excellence in a procurement-driven environment.
- Keep account details sharp and actionable: use cases, procurement timelines, contract vehicle status, budget cycles, next steps, and forecasts.
- Sell on mission impact and value, not features - using a solution-based approach that proves measurable outcomes against agency mandates and constituent needs.
- Navigate procurement processes including RFIs, RFPs, sole-source justifications, and relevant contract vehicles (e.g., GSA Schedules, cooperative purchasing agreements, or regional equivalents).
WHAT WE'RE LOOKING FOR:
- 7+ years of smashing sales quotas in SaaS or AI-driven solutions within public sector/govtech, consistently closing large, complex agency accounts with multi-stakeholder, multi-branch approval cycles.
- Deep understanding of government procurement and budget cycles, including fiscal year timing, contract vehicles, and compliance requirements (e.g., FedRAMP, StateRAMP, data residency, or regional equivalents).
- Exceptional communication, presentation, and negotiation skills, including experience presenting to non-technical stakeholders and elected/appointed officials.
- The ability to work independently, manage a long-cycle pipeline, and prioritize across multiple agencies and procurement stages.
- Excellent English (written and spoken) plus fluency in local language.
- A passion for artificial intelligence in government modernization and a "get-it-done" attitude suited to bureaucratic environments.
- A "hunter" mentality with a track record of generating new agency leads and navigating unfamiliar procurement structures to close deals.
- A proven ability to navigate and win in early-stage, high-growth environments, staying sharp and effective with limited oversight and long sales cycles.
- Strong existing relationships with agency leadership and decision-makers, with the credibility to open new doors across departments quickly.
- The skill to cut through tech jargon and translate technical capabilities into clear, compelling mission and budget value that makes agency leaders lean in.
- Proven wins working hand-in-hand with System Integrators and Hyperscalers' government cloud offerings (e.g., AWS GovCloud, Azure Government) to drive joint success.
Candidate Privacy Notice https://www.wonderful.ai/careers/candidate_notice
Location: Belgrade, Serbia; Berlin, Germany; Limassol, Cyprus; Madrid, Spain; Munich, Germany; Paphos, Cyprus; Prague, Czech Republic; Remote, Germany; Warsaw, Poland; Yerevan, Armenia
If you want to build and own the systems that decide what JetBrains customers are entitled to use and bill them accurately for it, this is for you. You will focus on designing backend services, keeping complex commercial flows correct, and tackling hard distributed systems challenges on the critical path of every paid request.
About JetBrains
We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale.
What you’ll do
At JetBrains, the Cloud Platform department builds the underlying infrastructure that powers authentication, paid capabilities, usage metering, and accounting. Within this department, the Licensing & Billing team sits right at the center of our commercial model, turning what a customer buys into what they are actually allowed to use, and accounting for that consumption accurately enough to bill on.
The complexity of our entitlement, quota, and metering systems continues to grow. In this role, you will own the correctness and evolution of these backend services, take full ownership of end-to-end data flows, tackle distributed consistency across unreliable upstream systems, and ensure revenue-affecting data migrations happen cleanly without taking services offline.
Day to day, you will:
Design, build, and operate backend services that decide what a customer is entitled to and what their usage costs.
Own flows end to end, from ingesting licensing and purchase data from upstream systems to enforcing quotas and recording consumption.
Evolve our domain model to handle new commercial structures, combining seat-based plans and usage-based models.
Design integrations with external systems, ensuring correctness through idempotency, ordering, reconciliation, and eventual consistency.
Plan and execute live data migrations using feature flags, dual writes, backfills, and verification at every stage.
Build observability into our systems by defining invariants, metrics, and alerts to catch silent divergence before customers do.
Design internal APIs with explicit focus on versioning, backward compatibility, and developer experience for other JetBrains teams.
Improve system performance and reliability under continuous production load while decommissioning legacy subsystems.
Write integration tests against real dependencies and maintain reliable test infrastructure.
Investigate production incidents, find root causes, and follow through on lasting fixes.
What you’ll bring
An engineer’s dedication to accuracy, especially in domains where system errors have direct financial impact.
Pragmatic judgment when designing distributed systems where correctness under unreliable delivery is the main constraint.
A habit of trusting metrics, traces, and logs to understand production behavior rather than relying on assumptions.
Comfort navigating and simplifying large existing codebases containing legacy decisions.
Clear, direct communication skills to agree on API contracts across teams with different priorities.
A focus on testing as an essential design tool rather than an afterthought.
What you’ll need
A proven track record of building and operating backend services on the JVM platform using Kotlin or Java.
A solid working knowledge of relational databases, including transactions, isolation levels, locking, indexing, and live schema migrations (PostgreSQL preferred).
A deep understanding of distributed systems patterns, such as idempotency, retry strategies, eventual consistency, and data reconciliation.
Practical experience making live data migrations or system changes without downtime using feature flags and staged rollouts.
Experience designing versioned, backward-compatible APIs for other engineering teams.
Hands-on experience with event-driven architectures and message brokers like Kafka.
The ability to diagnose, debug, and resolve production incidents in complex environments.
Proficiency in both written and spoken English.
What success looks like
Success in this role means building a bulletproof entitlement and metering foundation that product teams can trust without hesitation. You will have successfully migrated live commercial systems to support new billing models without downtime or data divergence. Silent errors will be caught automatically by system invariants before affecting users, and internal teams will integrate seamlessly with your clean, versioned APIs.
Why join JetBrains?
Strong base salary. We offer competitive pay that reflects your skills and experience.
Flexible work location. Enjoy the freedom to work from home or from the office.
Remote work. Spend up to 30 days per year working remotely from abroad.
Extra time off. More days to relax, recharge, and do the things you love.
Medical insurance allowance. Enjoy peace of mind for you and your family
Learning and development opportunities. Access to conferences, courses, and language classes.
Relocation support. We help make your move as smooth and stress-free as possible. (keep if relevant for the role)
Language classes. Pick up the local language or sharpen your English skills.
Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays.
Mental health support. To help you feel your best, we provide easy access to professional mental health services.
Sports benefit. Enjoy an on-site gym or sports club stipend.
Internal events. Join company-wide celebrations and team gatherings.
*Some benefits may vary depending on location.
#LI-KT1
We are an equal opportunity employer
We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation.
We process the data provided in your job application in accordance with the
Recruitment Privacy Policy.
Location: Tashkent
Workplace: remote
<Job Title> – <City or Country> (use Heading 3 Font and Bold)
The Role: (Use Normal and Bold)
Description use Normal
The main responsibilities of the position include:
Define and create country - specific marketing strategies.
Develop and implement demand and lead-generation marketing & rollout plans for the Uzbek Market.
Launch marketing campaigns as well as evaluate success and deliverables based on KPIs.
Assist the Marketing and the Business Development functions to carry out market research during the country penetration stage, in respect to the country’s ethics, culture, customs, etc.
Provide support for marketing events and exhibitions as required.
Assist in the ongoing marketing activities as well as support the marketing team and other regional teams as necessary.
Manage the regional marketing team and handle relevant delegated projects.
Stay on top of current trends and best practices.
Perform any other related tasks as assigned by the Business Development Manager.
Main requirements:
Degree in a marketing, advertising, communications or a business-related field.
At least 4 years of experience in a similar role.
Native Uzbek and Russian speaker and very good knowledge of English.
Solid experience with managing teams.
Excellent knowledge of marketing analytics and metrics features.
Strong digital marketing skills.
Strong project management skills will be considered an advantage.
Outstanding communication and interpersonal skills.
Highly organised and ability to multitask.
Dynamic and target oriented.
Benefit from:
Attractive remuneration package plus performance related reward.
Intellectually stimulating work environment.
Continuous personal development and international training opportunities.
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Test your edge – Aptitude Assessment
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
Get Closer – Second Interview with the Future Team
Test your edge – Personality Assessment
Final Connection – Final Interview
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Remote (Ukraine)
Workplace: Remote
[https://app.ashbyhq.com/api/images/user-content/d5fc9a0c-9608-448b-b96f-2a4966f020bf/22af23bd-cec1-4e6e-b453-ff4cb3299c8e/G_LINK_OWN_COVER_1.png]
About us:
Gismart is a value-driven mobile app developer with a strong presence in the Health & Wellness, Utilities, and Music app markets. We have achieved a significant milestone of over 1 billion downloads worldwide, taking a step toward our mission of cultivating the well-being of people worldwide. With headquarters in London, UK, Gismart is a dynamic global company with a reach extending across Europe and far beyond. Our determined team comprises over 400 individuals who bring diversity, creativity, innovation, and relentless drive to the company. Gismart unites professionals from diverse backgrounds in entertainment, music, and tech, allowing us to play to each other’s strengths and succeed as a team.
Our mission:
Become a stepping stone on our customers’ journeys of self-improvement.
Our values:
- Deliver what matters
- Respect and support others
- Initiate and own
- Voiceopenly
- Execute with quality
If you are passionate about mobile app development and want to join a company that’s reshaping the industry, Gismart is the place for you. We provide exciting career opportunities, a supportive workplace culture, and the chance to contribute to a team that is making a tangible impact. For more information on Gismart, visit gismart.com http://gismart.com.
About project
Testora is a self-discovery app that helps users explore and analyze their personality, intelligence, relationships, and career strengths through engaging tests. The app offers personalized challenges, progress reports, and habit tracking, making Testora your go-to tool for self-awareness, stronger relationships, and personal growth.
Responsibilities:
- Developing creative strategies and concepts for promoting the mobile application
- Working closely with the Product, UA team to identify key features and advantages of the application, try different collaborative approaches to boost the performance
- Optimizing creatives based on analytical data and user feedback
- Conducting competitors research to analyze best practices on the market
- Creating advertisements for META, Google and other networks
- Organizing brainstorms with the team
- Writing the briefs for UGC, evaluating results, making reworks to increase the results
- Collaborate with designers and illustrators to quickly test ideas
- Ability to balance creativity with performance goals
- Strong ideation skills combined with structured thinking
- Understanding of modern trends across social media platforms
Requirements:
- Experience as a creative producer in the performance marketing (would be nice: field of healthy lifestyle, nutrition, or fitness) min 6 months (1 year+ will be an advantage)
- Data-driven approach
- Deep understanding of the target audience and their needs
- Ability to create and implement performing creative strategies
- Ability to create engaging and informative creative strategy and content that effectively attracts users
- Experience with analytics and optimization of creatives
- Excellent communication and organizational skills
- Independency and willingness to push the processes
- Flexibility and adaptability to fast changing
- English minimum B2 level
Employee Benefits:
- Remote-First Culture: Our team is diverse and extensive, just like our product portfolio. We provide a flexible working schedule and let you work anywhere in the world, either remotely or in one of our corporate hubs
- Сoworking Compensation: We provide 100% compensation for coworking spaces in Ukraine (except Kyiv, where we have a cozy and autonomous hub) and 50% compensation for coworking spaces worldwide to make sure that everyone has a comfortable and inspiring workspace
- Free Office Lunches: We want you to stay fueled and focused, so we provide delicious free lunches for everyone working from our hubs. It’s one less thing for you to worry about during a productive workday
- Public Holidays Policy: Gismart observes public holidays based on the Ukrainian or Polish holiday calendars. Employees working in other locations are entitled to 12 public holidays per year
- 100% Sick Leave Compensation
- Mental and Physical Health: To help you stay happy and healthy, Gismart will partially cover your medical insurance, sports activities, therapy costs
- Personal Equipment Policy: Of course, we’ll provide you with all the equipment you need or cover the maintenance cost for your own tools
- Personal Learning and Development: We love to see you learn and grow, so Gismart will cover 70% of your professional development courses. We’ll also pay for 100% of corporate English courses
- Time-Off Policy: Every employee gets 18 working days of paid vacation and 3 personal days per year, with an extra day added for each year at Gismart
- Corporate Events: We are remote-first, but we love meeting up in person. Whenever possible, we organize corporate events and team-building activities across all Gismart hubs
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Audio Firmware Engineer
We are building a small team to create new products for the PlayStation community. Our team recently delivered the new PlayStation Link, PULSE Explore and PULSE Elite products, recently announced the FlexStrike and PULSE Elevate products, and are hard at work on what comes next.
We are seeking a connectivity protocol engineer for design, implement, and optimize wireless connectivity features across our product ecosystem. You’ll work at the intersection of systems software, wireless standards, and hardware integration—building robust pairing and provisioning flows, debugging low-level protocols, and driving performance under real-world RF constraints. You will also support certification, field interoperability, and fleet-scale connectivity infrastructure.
Come and play with us!
Responsibilities
In this role, you will own and develop firmware for gaming peripherals. You will be responsible for technical leadership, system architecture, and execution across the firmware domain, working closely with internal teams and external partners.
Design, implement, and debug Bluetooth/BLE features across RTOS and/or kernel drivers, systemd/D-Bus services. ALSA/ASoC, codec and DSP drivers, A2DP,HFP, AVRCP.
Deliver robust pairing, bonding, and provisioning flows GATT/GAP, LE Audio/LC3
Optimize end-to-end audio latency, buffer sizing and xrun/glitch elimination, clock drift and sample-rate conversion, jitter buffer behavior, and low-power idle/wake paths, coexistence, nearby discovery.
Reconcile wireless link clock against codec’s I2S clock without audible drift or resampling artifacts and concurrent-path operation
Instrument and analyze with packet captures and tooling: ALSA/PipeWire debug(pw-top, alsa-info, tinyalsa), tracepoints and perf/EBPF; logic analyzer on I2S/SoundWire, and an audio analyzer for TBHD+N, SNR frequency response, btmon.
Drive interoperability and certification readiness (Bluetooth SIG, USB-IF, Microsoft HLK) and resolve field issues with root-cause fixes
Contribute to OTA-safe configuration, telemetry, and diagnostics for fleet-scale operation
Support manufacturing builds, per-unit acoustic calibration and coordinate firmware activities during product bring-up
Support products post-launch
Skills
Are highly proficient in C/C++ with scripting experience (Python or shell) and systems debugging (gdb, strace, logs, packet traces)
Possess deep knowledge of Bluetooth Classic/BLE (HCI, L2CAP, GATT/GAP, profiles)
Bring hands-on experience with BlueZ, and driver bring-up on ARM64 or x86 platforms
Experience with A2DP,HFP, AVRCP, and BAS/ASCS/PACS for LE Audio. Codec familiarity – SBC, AAC, aptX, LDAC, LC3
Qualifications
Have deep experience shipping wireless features on Mac, Windows or Linux-based and/or Console SDK experience·
Bluetooth audio SoC vendor stacks – Qualcomm QCC, Airoha, Realtek, Nordic RnF· Proprietary 2.4Ghz link design (custom TDMA, low latency dongle protocols.)·
Passion for gaming, digital entertainment and consumer electronics industry
Have a proven track record of improving real-world performance and reliability under RF constraints
Nice to Have:
DSP feature integration: AEC, noise suppression, beamforming, sidetone, spatial audio/HRTF·
Host-side audio: WASAPI/APOs on Windows, CoreAudio on MacOS·
Secureboot, signed images, key management for OTA·
Battery life profiling and power-state tuning· Yocto or buildroot·
Direct ODM/CM engagement in Asia
Working Conditions
Small team environment; feels like a start-up within a large organization.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$193,300
—
$289,900 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: London, United Kingdom
Workplace: fully
About InvestEngine
InvestEngine
is a fast-growing fintech company based in London, on a mission to make ETF investing simple and accessible. Over 150,000 clients trust us with more than £3 billion in assets under management — and we’re just getting started.
We’ve been featured in MoneyWeek, Finder, and Forbes, and we’re scaling quickly with ambitious plans for both our product and engineering organization.
About the Role
We’re looking for two Senior Engineering Managers to help build a stronger management layer in engineering and support multiple product teams across InvestEngine.
This is a high-impact leadership role focused on engineering management, delivery, team performance, and organizational scaling. You’ll work closely with the CTO, CPO, and multiple Team Leads reporting to you to help teams operate effectively, deliver business impact, and scale sustainably as the company grows.
One role will focus more on customer-facing product teams, while the second role will work more closely with infrastructure and operational teams, including Payments, Trading, Pension, and Back Office systems.
While this role is less hands-on than a traditional Tech Lead position, a strong engineering background and technical judgment are still important.
What You’ll Do
Manage and support multiple engineering teams and Team Leads
Improve delivery processes, team performance, and engineering effectiveness
Help scale engineering processes and organizational structure
Drive operational and process improvements across teams
Support architectural discussions and long-term technical strategy
Mentor engineers and engineering leaders
Help improve planning, communication, and cross-team collaboration
Contribute to engineering culture and organizational growth
What We’re Looking For
Strong engineering management experience leading multiple teams or Team Leads
Previous software engineering background (backend or full-stack preferred)
Experience working in product companies rather than pure outsourcing environments
Experience scaling teams, processes, and engineering organizations
Experience building engineering processes and delivery practices
Strong communication and stakeholder management skills
Ability to operate in ambiguity and drive initiatives independently
Collaborative leadership style with strong mentoring mindset
English level С1
Bonus if you have
Experience in fintech or regulated industries
Experience in high-growth product companies
Experience working with metrics and operational improvements
How We Work
We’re a lean, collaborative engineering organization where managers and engineers have real influence on product direction, engineering culture, and technical decisions.
We care about ownership, pragmatism, continuous improvement, and building scalable systems and teams — without unnecessary bureaucracy.
What We Offer
Direct impact on product and engineering growth
Opportunity to shape a scaling engineering organization
Remote-first and flexible working environment
High level of ownership and autonomy
Modern tech environment and experienced engineering teams
Unlimited vacation policy
Hiring Process
Intro call with our Talent team
Technical interview with the Backend team
Gamified cognitive assessment to understand how you think and problem-solve
Final conversation with our CTO
Location: New York; Montréal; Toronto
Workplace: Remote
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Compute Solution Architect, you will support our strategic AI Infrastructure customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.
WHAT YOU WILL DO
Your responsibilities will include:
- Serve as the primary technical point of contact, troubleshooting and resolving for AI Infrastructure services.
- Lead the delivery of strategic GPUaaS contracts and ensure all commitments are met (timelines, SLAs, support, …).
- Act as a bridge to product and support teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
- Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
- Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
WHAT WE'RE LOOKING FOR
- 5-10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
- Track record as a technical pre-sales/solutions architect driving infrastructure engagements with partners through to production.
- Strong understanding of AI/ML concepts and advanced implementations.
- Proven success driving technical engagement and technical adoption.
- Working knowledge of cluster orchestration and scheduling: Slurm, Kubernetes, and batch/HPC workload management.
NICE TO HAVE
- Working knowledge of model training frameworks runtimes (e.g., PyTorch, JAX, Tensorflow) and Generative AI serving runtimes (e.g., vLLM, TensorRT-LLM, SGLang, TGI, LLM-D).
- Proficiency with parallel file systems (e.g., Lustre, GPFS) and object storage integration.
- Familiarity with high-performance infrastructure: InfiniBand/RDMA networking, parallel storage, and multi-node distributed training topologies.
WHY THIS ROLE MATTERS
Compute deals require flawless execution from the initial technical commitment through deployment and production. By coordinating customers, sales, product, and support, the Compute Solution Architect ensures that infrastructure performs as expected, contractual commitments and SLAs are met, and issues are resolved quickly. This end-to-end ownership is critical to building customer trust, securing long-term adoption, and turning strategic GPUaaS contracts into successful partnerships.
HIRING PROCESS
- Talent Acquisition screening call
- 45 min Hiring Manager & Business Acumen interview
- 60 min Technical deep dive
- Panel (home prep & restitution)
- 30 min Value talk
- Reference checks
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United Kingdom (Remote); United Kingdom (Hybrid)
Workplace: Remote
Most money apps talk at you. Cleo talks back ✨
We're not building another finance app. We're building the world's first AI financial assistant, one that actually understands your money and makes you better at it, and we're changing the world's relationship with money in the process 💰 For everyone, whatever their background or balance.
The proof: profitable, fast-growing, a unicorn with over $300M in ARR, and millions of people who now feel differently about their money.
We love original thinkers who challenge the status quo. We move fast, tell the truth, and there's nowhere to hide from good work here. If that excites you more than it scares you, you'll fit right in.
Follow us on LinkedIn https://www.linkedin.com/company/cleo-ai/ for new features and the occasional roast 🔥
MEET THE TEAM
Here at Cleo, we have ~200 Engineers organised into Pillars ✨ Our stack spans a Ruby on Rails monolith, a single React Native (TypeScript) app frontend, Python for machine learning services, and PostgreSQL, all hosted on AWS and shipped through Kubernetes - backend goes out multiple times a week, app releases to Google and Apple at least weekly. To thrive here, our engineers proactively use our Engineering Principles to guide daily decisions, take ownership of problems beyond their own squad to drive broader impact, and actively drive their own learning, development and growth.
ABOUT THE ROLE
We're hiring Senior Backend Engineers to join one of our cross-functional product squads - working closely with other engineers, designers, analysts, and product partners to build features that improve our users' financial health.
We care far more about how you think than which language you've used before. Much of our product runs on Ruby today, but we deliberately hire polyglot engineers: if you've shipped meaningful product work in any modern stack, you'll ramp quickly here.
Key responsibilities for this role include:
- Shape the direction of upcoming work - break down ambiguous problems with your squad and help drive projects from early discovery through to shipped impact
- Build and evolve the APIs, data models, and business logic behind our product; no Ruby experience required, just strong fundamentals and sound judgement on trade-offs
- Contribute to testing, observability, and experimentation, and help continuously raise the bar on developer experience and product quality
- Drive high-impact initiatives such as our secured credit card, budgeting and financial insight features, and subscription/pricing experiments
- Mentor engineers at your level and beyond, share knowledge generously, and help build a culture where people grow quickly and have real influence
WHAT WE'RE LOOKING FOR
- An experienced engineer with solid fundamentals, having worked across any modern tech stack - the specific language matters less than your ability to reason clearly, learn quickly, and think in trade-offs
- A track record of writing maintainable, thoughtful code and making sound technical decisions with minimal oversight
- Comfortable working with Ruby, or confident you can ramp up quickly in it - deep Ruby experience isn't required
- Strong collaboration skills with product, design, and data partners, with genuine curiosity about users and their problems
- Experience mentoring or raising the bar for engineers around you, and contributing positively to team culture
- Motivated by Cleo's mission - you care about building products that genuinely improve people's financial health
- Alignment with our engineering principles https://web.meetcleo.com/blog/cleo-engineering-principles - autonomy, accountability, pragmatism, and building things that matter
WHAT WE OFFER
We offer benefits package built to support you in and out of work. Benefits vary by country 🌍 and include meaningful equity, comprehensive health insurance, mental health support, a paid one-month sabbatical after four years, a learning & development platform, pension or retirement contributions, and location-specific leave entitlements.
For the full breakdown on what's available in your location, visit our Candidate Hub https://meetcleo.notion.site/Cleo-Candidate-Hub-3b95c63b874580e9a068fdc6c8929ebf 👈
WHAT MATTERS
Cleo's mission is to change the world's relationship with money. We can't do that without building a brilliant, genuinely diverse team - and making sure our hiring process gives everyone a fair shot, running a fair and transparent recruitment process in which every candidate is considered on their merits.
We're glad to make reasonable adjustments at any stage of the process. If there's anything we can do to support you in showing us your best, please let your recruiter or one of the team know.
We may use AI-assisted tools during the recruitment process to take support the team in different ways like taking notes or referring back to conversations. They do not replace the team and all applications are reviewed by a Cleo employee thoroughly!
Location: Canada
Workplace: Remote
ABOUT THE TEAM
The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists.
WHAT YOU WILL DO
- Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform.
- API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services.
- Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools.
- Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation.
- Oncall: Participate in the daytime oncall rotation along with the rest of the team.
- UI/UX Implementation: Build responsive, intuitive user interfaces that make complex AI functionalities accessible and valuable to users of all technical backgrounds.
WHAT YOU WILL BRING ALONG
- 5+ years of software engineering experience in production environments
- Exposure to working directly with AI/ML technologies
- A high level of ownership and can drive features from concept to production with minimal supervision
- Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
- Strong frontend skills with TypeScript/JavaScript and React
Nice to have
- Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases
- Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
- Experience building data-oriented interfaces and visualizations
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
NOTE: This role is not office-based, and the final candidate can be in any EMEA country ClickHouse hires in (such as The Netherlands, Germany, Spain, Italy, UK, or Portugal).
We are looking for a Senior Software Engineer to drive the development of AI/ML-powered features in ClickHouse Cloud. In this role, you will bridge the gap between a high-performance database technology like ClickHouse and AI capabilities, implementing AI/ML integrations and end-to-end solutions from the Inference API layer to the user interface that enhance how users interact with and extract value from their data.
What will you do?
- Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform.
- API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services.
- UI/UX Implementation: Build responsive, intuitive user interfaces that make complex AI functionalities accessible and valuable to users of all technical backgrounds.
- Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools.
- Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation.
What you bring along:
- 5+ years of software engineering experience in production environments
- Exposure to working directly with AI/ML technologies
- Strong frontend skills with TypeScript/JavaScript and React
- You have a high level of ownership and can drive features from concept to production with minimal supervision
- You thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
Nice to have
- Experience building data-oriented interfaces and visualizations
- Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases
- Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
#LI-Remote
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Spain
Workplace: Remote
ABOUT THE TEAM
The AI/ML Engineering team builds and operates ClickHouse's AI and machine learning products end-to-end. This includes the Agentic Data Stack, AI Functions, chDB, the in-Console copilot, and the AI/ML partnerships that distribute them — together with the shared components and expertise that let every other ClickHouse team ship AI in the surfaces they own. Our team is looking for highly skilled and experienced software engineers to join us, who will be responsible for designing, building, and operating the products that make ClickHouse the platform of choice for agents and data scientists.
WHAT YOU WILL DO
- Feature Development: Design and implement AI-powered features across the full stack, from backend inference services to intuitive frontend interfaces within the ClickHouse Cloud platform.
- API Architecture: Create robust, scalable APIs that connect ClickHouse's database capabilities with modern AI/ML inference systems and external/internal AI services.
- Ecosystem Integrations: Implement and maintain integrations with the broader AI/ML ecosystem and standards, ensuring that ClickHouse as a technology works seamlessly with popular frameworks and tools.
- Technical Integration: Integrate models into production systems with proper monitoring, versioning, observability, and evaluation.
- Oncall: Participate in the daytime oncall rotation along with the rest of the team.
- Developer Experience: Design and implement developer tools, SDKs, and documentation that enable users to leverage ClickHouse’s AI/ML capabilities.
WHAT YOU WILL BRING ALONG
- 5+ years of software engineering experience in production environments
- Exposure to working directly with AI/ML technologies
- Backend development experience in TypeScript or Python, with a focus on API design and service architecture
- A high level of ownership and can drive features from concept to production with minimal supervision
- Ability to thrive in collaborative environments and can effectively communicate technical concepts to diverse stakeholders
Nice to have
- Experience integrating and deploying AI/ML models in production systems, including working with inference APIs and vector databases
- Familiarity with cloud technologies such as AWS, Azure, or GCP, particularly services related to AI/ML deployment
- Understanding of database systems and data processing pipelines, with ClickHouse experience being a significant plus
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Location: Bengaluru, India
About the department
The Oracle Team, part of Cloudflare's DIA and Enterprise systems organization, manages the complete end-to-end operation of our S2P processes. This ensures consistent processes across all functional areas, enabling Cloudflare's internal teams to work efficiently and facilitating business interactions with customers and partners.
Position Overview
Drive the strategy and execution of our global procurement technology ecosystem. Our architecture leverages Zip (Zip HQ) as the premier intake and orchestration layer, integrated natively with Oracle Fusion Cloud as our financial system of record.The ideal candidate is a Procurement technologist who understands the nuances of the entire Source-to-Pay (S2P) lifecycle. You will bridge the gap between user-centric intake and rigorous financial controls, ensuring that complex business requirements from Legal, Finance, and Global Sourcing are translated into seamless, automated workflows that maintain data integrity
across both Zip and Oracle.
What You Will Do
● End-to-End Process Architecture: Design and optimize the global S2P process,ensuring a frictionless hand-off between upstream sourcing/intake (Zip) and downstream purchasing/payables (Oracle Fusion).
● Dual-Platform Configuration: Act as the functional lead for both Zip and Oracle Fusion Procurement. Build complex intake workflows in Zip while simultaneously configuring Requisitioning, Purchasing, and Supplier Portals in Oracle to match.
● Integration Ecosystem Management: Own the functional health of the Zip-to-Oracle integration. Monitor data flow for Requisitions, Purchase Orders, and Supplier Master Data, ensuring that "In-Flight" changes in one system are accurately reflected in the other.
● Strategic Business Partnership: Lead discovery sessions with Global Procurement, Legal, and Accounting. Translate high-level business policies into precise logic within the tech stack.
● Data Governance & Compliance: Ensure that the "System of Record" (Oracle) remains audit-ready. Manage the mapping of Category Codes, Cost Centers, and Tax attributes between the Zip UI and the Oracle GL.
Release Management: Manage the quarterly update cycles for both Zip and Oracle.Conduct impact assessments on new features to ensure no disruption to the integrated
workflow.
Required Qualifications
● Platform Proficiency: 3+ years of hands-on experience in Oracle Fusion Procurement (Self-Service Procurement, Purchasing, Supplier Model) and 2+ years of experience with Zip (Zip HQ).
● Procurement Subject Matter Expertise: Deep understanding of the Source-to-Pay (S2P) lifecycle, including PR/PO lifecycle, 3-way matching, Encumbrance Accounting,and Contract Lifecycle Management (CLM).
● Integration Fluency: Proven experience managing API-based integrations between Intake-to-Procure tools and Tier-1 ERPs. You should understand how a Zip "Approval translates into an Oracle "Approved Requisition."
● Process Engineering: Ability to map complex, cross-functional business processes and identify opportunities for automation or bottleneck removal.
● Systems Thinking: You don't just fix a field; you understand how changing a workflow in Zip impacts the General Ledger and AP downstream in Oracle.
The Tech Stack
● Orchestration: Zip (Intake, Sourcing, Vendor Management)
● Core ERP / Financials: Oracle Fusion Cloud (Procurement, Payables, GL)
● Contracts (CLM): Ironclad
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote - Global
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Role
Serve as the on-duty commander for Alpaca's most critical incidents, directing cross-functional response to restore service quickly, keeping the right people engaged and informed, and making sure every incident leaves behind something the organisation can act on.
You do not fix the outage. You make the response reliable: correct severity, the right engineers in the room, mitigation that does not stall, leaders informed in time, and follow-up work that survives the call.
Things You Get To Do
Command incidents end to end.
Take command from declaration to mitigation, keeping responders focused on stopping customer and partner impact as fast as possible. Run the bridge, keep observers out of the responders' way, and name a stall out loud when you see one.
Classify and hold the line on severity.
Set severity at declaration and re-check it as facts arrive. Risk advises on financial and regulatory materiality; the call is yours.
Engage the right people, fast.
Identify the owning team by service, symptom and blast radius, page them, and expand the responder set the moment the first team is wrong or not enough. When a page goes unanswered, escalate - and escalate the escalation. Bring in the leaders who must make business calls: feature flags, traffic shedding, failover, freeze-or-ship.
Hold the bridge, and protect the people fixing it.
Keep engineering and technical support uninterrupted - questions from stakeholders, partners and executives come to you. Be the single source of truth to the partner communications team on impact, severity and timing: you decide when a status page update or partner contact is needed, they write and send it, and chasing a late or stale update is yours.
Run follow-the-sun handoffs.
Deliver warm, high-fidelity handoffs across regions: current impact and severity, mitigation path and next actions, who is in the room, outstanding decisions, and what must not be dropped. The incoming commander confirms ownership before you step away - command never goes dark at a region boundary.
Close the loop, on the clock.
Maintain the timeline of facts as the incident runs rather than reconstructing it afterwards - in a regulated business that record has to hold up long after the call ends. Once mitigated, make sure a blameless retrospective is scheduled with a named owner and a timebox, and record where the cause sits - that choice sets which follow-up items are mandatory. Every action item needs a real ticket, one named accountable, a priority and a category, delivered inside the agreed service level. If a postmortem produces nothing but low-priority items, treat that as a signal the analysis stopped early and escalate to SRE rather than passing it on.
Automate the coordination away.
Coordination is the part of this job that should eventually belong to a machine. Every manual prompt you send - the update that is due, the question nobody answered, the partner nobody contacted - is a candidate for automation, and the direction we are heading is AI handling the routine so commanders can spend their attention on judgement. You get us there by working to the decision trees, saying where they are wrong, and being honest about which of your instincts are actually rules.
Who You Are (Must-Haves)
4+ years commanding or co-commanding high-severity incidents in a production engineering, SRE or technical operations environment.
You direct technical responders under pressure without being the person writing the fix.
You make and defend crisp severity and escalation decisions, and you take charge without waiting to be asked. Command means waking senior people at 03:00, interrupting an executive, and telling an experienced engineer to stop what they are doing - with an audience watching. It is a visible, directive role and it needs to be instinctive.
You can read a dashboard and judge for yourself whether impact has actually stopped.
You communicate clearly with engineers, executives and partner-facing stakeholders - and you know the difference between briefing the comms function and speaking for the company.
You are comfortable holding other teams to account in the moment, across a reporting line that is not yours, without turning it into friction.
You thrive in a follow-the-sun model with clean cross-region handoffs.
You understand FinTech concepts and the trust stakes of API-driven financial platforms.
You use AI tools and agentic automation to reduce manual toil and speed up response.
You will work a regional coverage window as part of a global 24x7 Incident Commander roster.
Who You Might Be (Nice-to-Haves)
Formal incident command training - ITIL, Major Incident Management or crisis management.
Experience with modern incident management and on-call platforms.
You have written severity rubrics, decision trees, escalation matrices, runbooks or incident playbooks.
You have commanded in game days, tabletop exercises or incident simulations, not only in production.
You have partnered with problem management or reliability programme functions to roadmap incident follow-ups.
Online securities trading or capital markets experience, or another regulated, market-hours-sensitive domain.
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
About the Role
As a Customer Success Manager at Abnormal AI, you will serve as the primary liaison between customers and internal teams, focusing on successful onboarding, adoption, and ongoing value delivery. You will build and nurture strong customer relationships, align on business goals, and drive measurable outcomes through best practice adoption and strategic planning. You will proactively identify opportunities and risks to help customers maximize their investment and contribute valuable feedback for product improvements. Your role involves collaboration with cross-functional teams and maintaining customer satisfaction and retention.
Who you are
- Skilled at building trust and maintaining relationships with stakeholders at various organizational levels, including executives
- Action-oriented, analytical, and collaborative in approach to customer success and issue resolution
- Dedicated to delivering measurable customer value and ensuring satisfaction throughout the customer lifecycle
- Strong verbal and written communication skills, comfortable handling both strategic discussions and technical conversations
- Solid technical understanding of SaaS products, including internet technologies, networking, and email security solutions
- Proven track record of driving product adoption and supporting long-term customer growth
What you will do
- Act as the main point of contact for assigned customers, developing strategic relationships and guiding platform adoption and success planning
- Deliver regular business reviews (QBRs/EBRs), clearly communicating ROI and aligning on success metrics to support retention and expansion
- Understand customers’ industries, goals, and challenges to provide tailored recommendations and align internal and external stakeholders on success objectives
- Promote awareness and usage of key platform features, provide ongoing education, and identify opportunities for expanded adoption
- Proactively monitor customer health, manage escalations, and collaborate with Product, Engineering, Support, and Sales teams to resolve issues and share actionable insights
- Maintain expert knowledge of the product roadmap and communicate relevant updates and enhancements to customers
- Coordinate with internal teams to develop and execute customer success plans, addressing risks before they impact engagement or satisfaction
Must Haves
- 5+ years of experience in enterprise SaaS, with at least 3+ years in Customer Success, TAM, or support roles
- Proven ability to manage large customer portfolios and develop long-term relationships, including at the executive level
- Excellent communication, presentation, and organizational skills, capable of managing both strategic and technical conversations effectively
- Strong problem-solving skills and experience resolving escalations while maintaining a positive customer experience
- Proficiency with CRM and case management tools such as Salesforce and Jira
- Technical proficiency related to internet technologies, networking, and email security products
- Bachelor’s degree in Computer Science, Engineering, or a related technical discipline, or equivalent practical experience
Location: Brazil; Argentina; Honduras
Workplace: Remote
ABOUT THE ROLE
We’re splitting our Analytics & Reporting group into two focused teams: a Data Engineering team that owns data acquisition and the company-wide data platform, and an App team that owns everything our customers touch, including the data-serving APIs, the Analytics section of the Uberall platform, and the reports that turn location data into decisions.
We’re hiring the lead for the App team. You’ll be a player-coach: you’ll manage and grow a team of six engineers (3 backend, 2 frontend, 1 QA), partner daily with two Product Managers, a Designer, and a UX Researcher, and stay meaningfully hands-on. Roughly 20–30% of your time is spent on architecture, code reviews, and code. You’ll work as a peer to the Lead Data Engineer, with a close, explicit contract between your team’s customer-facing products and the data platform that feeds them.
This is a role for someone who has led before and still loves to build.
WHAT YOU’LL OWN
- Customer-facing data APIs: the public APIs enterprise customers use to access their data, and the microservices behind them.
- The Analytics product: the Analytics section of the Uberall platform, including its frontend, filtering experience, and the APIs powering custom reports.
- Customer reporting: the QuickSight reports our customers rely on, and the gold-layer datasets that feed them. Your team owns its data models end-to-end, built on the self-serve platform the Data Engineering team provides.
- Production: you build it, you run it. Your team deploys and operates its own services (Kubernetes on AWS), owns its observability and SLOs, and runs its own on-call rotation. You lead the incident process.
- The team: hiring, growth, 1:1s, delivery, and the engineering culture of a newly formed team. With one QA engineer among six, you’ll make quality everyone’s job.
WHAT YOU’LL DO IN YOUR FIRST YEAR
- Stand up the App team as a healthy, autonomous unit: clear ownership, sustainable delivery cadence, and strong working relationships with Product, Design, and the Data Engineering team.
- Co-own, from the application side, the in-flight migration of data pipelines out of our monolith and into the Data Engineering stack. Your backend engineers keep those pipelines running and hand them over cleanly, so your team can focus fully on APIs and product.
- Drive the modernization of our backend estate: the stack is consolidating on Kotlin, and legacy Groovy and Scala services need a pragmatic path forward.
- Shape the next chapter of Analytics: AI-assisted insights in the product, and exposing your team’s data and APIs for consumption by AI agents through the company’s data gateways.
WHAT WE’RE LOOKING FOR
- 7+ years of software engineering experience, with deep backend expertise on the JVM (Kotlin strongly preferred; our stack: Kotlin, Spring Boot, Postgres).
- 2+ years leading an engineering team with genuine people responsibility (hiring, 1:1s, performance, and delivery) while staying hands-on.
- Experience designing, operating, and evolving microservices in production: Kubernetes, AWS, observability, SLOs, and incident management. You’ve run an on-call rotation, not just been on one.
- Strong SQL and analytical data modeling skills. Your team owns the datasets behind customer reports, and you can reason about them credibly.
- Experience with RESTful, service-oriented architectures serving external customers at scale.
- Enough frontend fluency (React, TypeScript) to lead frontend engineers well. You review their thinking, not their semicolons.
- Experience navigating legacy systems and migrations. You can modernize without stopping the world.
- Professional working English (read, write, speak) and comfort collaborating across a remote, distributed organization.
NICE TO HAVE
- Experience with Groovy, Scala, or Python - the languages of our existing services.
- Experience with BI tooling (Amazon QuickSight or similar) and data warehouse platforms (Databricks, Snowflake, Redshift).
- Experience building LLM-powered product features or exposing data/APIs to AI agents.
Location: Linz, Austria
Workplace: hybrid
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
Join TeamViewer's Session Insights team and help redefine how millions of users work with AI. You will play a key role in building intelligent experiences that transform raw session data into meaningful insights, automation, and productivity gains for customers worldwide. Working at the intersection of AI, software engineering, and product innovation, you will help shape TeamViewer Session Insights and the next generation of AI-powered capabilities that make remote support, IT operations, and digital workplaces smarter, more efficient, and more human. Your work will directly influence how customers understand, optimize, and automate their daily workflows while contributing to one of TeamViewer's most strategic AI initiatives.
Build AI-powered capabilities for TeamViewer Session Insights and the broader AI platform.
Design and develop services that enable intelligent workflows, automation, and seamless user experiences.
Define testing and evaluation approaches to ensure AI features meet quality, reliability, and performance standards.
Improve AI solutions through experimentation, iteration, and data-driven decision making.
Optimize AI services for scalability, performance, cost efficiency, and reliability in production environments.
Partner with product, platform, and security teams to deliver secure and impactful customer-facing capabilities.
Contribute to engineering best practices and leverage AI-assisted development tools to increase productivity and quality.
Requirements
7+ years of software engineering experience with strong Python expertise and a track record of delivering production-grade systems. Java/Kotlin experience are a plus.
Hands-on experience building and deploying AI-powered applications, platforms, or intelligent automation solutions.
Experience working with modern AI technologies, including LLMs, retrieval systems, tool integrations, and workflow orchestration.
Proven ability to define success metrics, evaluate system performance, and use data to improve outcomes.
Strong understanding of software architecture, distributed systems, and cloud-based applications.
Familiarity with the challenges of deploying AI systems in production, including reliability, security, scalability, and performance.
Experience using AI-assisted development tools while maintaining high standards for code quality and maintainability.
Strong communication and collaboration skills with the ability to work effectively across global teams.
What we offer
Onsite Onboarding
in our HQ office for an optimal start
An
attractive compensation package
above the collectively agreed minimum basic salary (according to the IT-KV, Regelstufe with classification ST1/rule: EUR 3.954, with ST2/rule: EUR 4.611 gross/month)
28 days
of well-deserved
holidays
Great benefits
package including company achievement bonus
Special terms
for local gyms
Access to
Corporate Benefits platform
with many
discounts
Regular team
events
and company-wide
celebrations
Open door policy
, no dress code rules, frequent all Hands and Leadership Lunches
Work From Abroad Program
allowing up to 40 days of work outside your contracting country
We celebrate
diversity
as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
If you require any accommodations or adjustments during the application or hiring process, including interview or onboarding support, please reach out to your Talent Acquisition Partner, who will be happy to support you.
УдалённоNew York; Montréal; Toronto; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
New Delhi
УдалённоUnited Kingdom (Remote); United Kingdom (Hybrid)
УдалённоseniorCanada
УдалённоseniorUnited States
УдалённоseniorSpain
seniorHybrid
УдалённоYou have commanded in game days, tabletop exercises or incident simulations, not only in production
УдалённоГеография найма не уточнена, офис: Toronto
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