Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Technical Program Manager, Performance and Infrastructure – Engineering PMO
Cloudflare is seeking a highly skilled, self-motivated Technical Program Manager (TPM) to lead strategic, multi-quarter initiatives within our Performance and Infrastructure organization. As a vital link between Product, Engineering, Capacity Planning, Finance, and Reliability, you will drive a unified strategy from initial conception through to successful execution.
In this role, you will be deeply involved in gathering requirements, defining deliverables, and reporting on progress. You will manage stakeholder expectations, proactively identify risks and dependencies, and ensure the delivery of predictable, high-impact outcomes.
The ideal candidate is process-oriented yet remains flexible and iterative. You excel at navigating ambiguous technical challenges, fostering collaboration across teams, and asking the insightful questions necessary to drive stakeholders toward measurable results. This position requires a professional capable of managing complex tradeoffs and coordinating teams across global time zones.
Key Responsibilities
As a Senior Technical Program Manager (TPM), you will be responsible for a portfolio of foundational infrastructure initiatives, including program planning, execution cadence and leadership reporting and alignment. This role is a product-minded TPM position that combines technical program discipline with shaping program vision, customer needs, use cases, success measures, and roadmap tradeoffs. This role requires a strong blend of technical acumen, strategic thinking, and organizational leadership.
Program and Portfolio Leadership
Strategic Planning:
Lead execution for key initiatives, focusing on Infrastructure Efficiency and Engineering Reliability.
Leadership Alignment:
Partner with Product and Engineering leaders to establish goals, metrics, and decision frameworks.
Portfolio Visibility:
Maintain program plans, roadmaps, dependency maps, and executive status reports.
Cross-Functional Alignment:
Align Product, Engineering, Infrastructure, Capacity, Data, Finance, Ops, and Security teams.
Decision Management:
Identify tradeoffs early, document decisions, and manage escalations to resolution.
Customer Representation:
Represent internal technical users and integrate their workflows into program planning.
Infrastructure Efficiency
Utilization Insights:
Establish fleet-wide reporting for resource usage (CPU, bandwidth, memory, storage I/O, and RPS) to inform capacity planning and cost-efficiency strategies. Build automations and AI agents to handle routine program administration at scale.
Strategic Alignment:
Coordinate shared dependencies across Infrastructure Engineering, Capacity Planning, Traffic Engineering, and Network Infrastructure workstreams where resource management and tracking intersect.
Engineering Reliability
Program Ownership:
Lead end-to-end chaos engineering, from test planning and execution to results publication.
Execution & Readiness:
Coordinate readiness reviews, go/no-go decisions, and safe execution of production resilience tests.
Tracking & Reporting:
Track remediation, evaluate program impact, and maintain roadmaps, dashboards, and runbooks.
Desirable Skills and Knowledge
BS+ in Computer Science, Information Technology, Engineering, or a related field, or equivalent experience.
5+ years of technical program management experience, preferably in infrastructure, reliability, performance, data platforms, distributed systems, or large-scale engineering environments.
Strong technical fluency with infrastructure systems, telemetry/observability, reliability practices (SLO/SLIs), capacity planning, data pipelines, traffic management, progressive rollouts, or blast-radius reduction.
Proven experience partnering with Product and Engineering to clarify vision, represent internal customer workflows, define use cases, prioritize requirements, and measure success.
Ability to create realistic project plans, manage dependencies, and oversee execution to meet commitments and deliver with predictability.
Excellent communication skills, with the ability to tailor technical complexity for diverse audiences, from engineering teams to executive leadership.
Experience working across multiple time zones and multiple cross-functional teams.
Fluent with Confluence, Jira, dashboards, and project planning tools.
Hands-on experience or a strong competency in leveraging AI productivity tools and development platforms to automate routine program administration, with rigorous human-in-the-loop review of AI output
Comfortable managing tight deadlines, changing priorities, and ambiguity
Experience with various development and delivery methodologies (Agile, Waterfall, Kaizen, Scrum, or hybrid approaches).
Ability to bring structure to ambiguity, act as a self-starter, and drive issues to resolution with empathy and sound judgment.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
seniorThis position requires a professional capable of managing complex tradeoffs and coordinating teams across global time zones; Experience working across multiple time zones and multiple cross-functional teams
Location: Remote, Global
Workplace: Remote
ABOUT SUPABASE
Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth.
About the Role
We are looking for a Head of AI Native Operations to build the autonomous systems that run Supabase.
Supabase is building an AI-native internal operating system, where agents carry the operational load end to end. We are standing up a new central team to build that platform and run it in production. This is the role that leads it, and it is hands-on. You design the architecture, build the first versions of the critical pieces, and are accountable for whether every agent we run is correct, safe, and improving over time. We build rather than buy, and there are no settled best practices for most of this yet, so you will be setting them.
You will lead a team of senior individual contributors extending the platform and driving adoption across teams.
What You’ll Be Responsible For
In this role, you’ll:
- Own the agent platform architecture: The harness and orchestration layer and connectors into company systems, shared context and memory, and the path from prototype to production.
- Catch regressions before they ship: Model, prompt, and tool changes can’t ship until they pass the evals. When a new model comes out, you know within hours whether to adopt it.
- Make every agent observable: Every run and every decision is traced. For any agent at any time, you can answer what it did, why, what it cost, and how its quality is trending.
- Own safety and trust: Design the controls that let agents act without a human in the loop: least-privilege credentials, hard policy limits, escalation thresholds, audit logs, sandboxing, and prompt-injection defenses.
- Replace workflows, don’t assist them: Pick the workflows agents can fully own today and take them to production.
- Turn wins into a platform: Package what works into reusable components, templates, and eval harnesses so other teams can ship their own production agents without starting from scratch.
- Build and direct the team: Hire and grow senior ICs, review their designs and pull requests, and hold the quality bar.
- Measure what matters: Track workflows automated, eval pass rates, cost per run, and work absorbed against the hiring plan.
How You’ll Think
A Point of View on Where Automation Wins
You have a thesis about how AI and automation change the way a company operates, and it comes from building, not reading. You can look at a business and say which workflows agents can own today, which they will own in 12 months as models improve, and which still need people, and why. You defend that view with evidence from systems you have shipped, and you update it when the evals tell you to.
Eval-Driven
You don’t trust an agent because the demo looked good. You trust it because it passes a test set of real cases, and you know which cases it fails. When anything changes, your first question is “what do the evals say?”
Inversion Thinking
Left alone, an autonomous system tends to fail quietly, or people route around it. So the first question about any agent isn’t “does it work on the happy path?” but “how will this break, and how will we know?” The design follows from that answer: what the agent is never allowed to do, what it escalates, and which alert fires when quality drifts.
Recursive Thinking
Every system you build should produce the evidence that grades it. An agent isn’t done when it works. It’s done when it tells you, without you in the loop, that it has stopped working.
Must Have
- Hands-on agent building: Have personally designed and built autonomous agent or LLM systems that ran in production and that others depended on. Prototypes, demos, and configuring a vendor tool don’t count. You don’t need to be a career software engineer, but you must have built these systems yourself.
- Architecture depth: Can explain how the pieces fit together (orchestration, tool and data access, context and memory, tracing, evals, guardrails, deployment), with opinions on current frameworks.
- Security judgment: Have shipped agents that take real actions with real permissions, and designed the controls that made that safe.
- A tested point of view: Can argue, with examples from your own builds, where autonomous systems create real business leverage and where they don’t yet.
- Technical leadership: Have led senior builders and set the quality bar through design and code review.
Strong Signal
- Have replaced a human-run business workflow (finance, operations, support, release management) end to end with an autonomous system.
- Are native to Git, Markdown, and pull requests, and comfortable reading and writing Python or TypeScript.
- Have taken an internal platform from zero to adoption by teams you did not control.
- A software engineering background is a plus, but not required.
What Success Looks Like
- Six months: 20+ autonomous agents in production on the shared platform, each with an eval suite, tracing, and a named owner.
- Regressions get caught, not discovered: Quality problems surface in an alert or dashboard before a user reports them.
- Workflows replaced, not assisted: Multiple high-volume workflows are fully owned by agents, with humans handling only escalations.
- Trusted by default: No agent causes material financial, security, or customer harm, and every agent’s permissions and actions can be audited.
- Teams ship their own: At least three teams outside the core team run production agents built on the platform.
- Autonomous team: Your two reports work independently, and you spend your time on architecture and review rather than execution.
WHAT WE OFFER
- Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
- ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
- Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
- Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
- Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
- Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
- Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
- ~400 team members
- 60+ countries
- 20+ languages spoken
- Over $1B raised (including our $500M Series F)
- 540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
Location: Chile
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
As a Deployment Strategist, you'll work as part of a driven and creative team of Forward Deployed Engineers, Go to Market professionals, Product Engineers and other Strategists to deploy ElevenAgents, our enterprise AI platform, against the challenging problems our customers face. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the most important problem is, what the existing workflows are, what the product needs, what users are motivated by, and where the impact could be.
No two days are the same, but as a Deployment Strategist you can expect to:
- Meet with strategic customers to deeply understand their AI transformation goals and locate their biggest pain points, particularly around customer-facing and operational workflows powered by AI agents.
- Own flagship deals end-to-end — from identifying the right use case to structuring commercial terms (including outcome-based pricing, license fees, and implementation arrangements) and driving them to close.
- Embed yourself deeply inside strategic customers: act as a trusted partner with a provisioned account, spend meaningful time onsite, and own delivery outcomes as if you were part of their team.
- Identify high-impact use cases through close engagement with customer problems and workflows, and collaborate with Forward Deployed Software Engineers to bring them to life.
- Guide customers on best practices for deploying our products (e.g. ElevenAgents); including agent design, agent orchestration, production readiness to maximize adoption and impact.
- Scope out potential applications in new industries and expand our AI solutions across different sectors globally.
- Present the results of our work and proposals for future work to audiences ranging from technical teams to C-suite executives.
- Collaborate with our Research teams to feed field insights back into ElevenLabs' platform and models, helping shape the roadmap.
- Build and deliver compelling demos of ElevenAgents and our broader AI technology to new and existing customers.
- Collaborate daily with customers' engineering and executive teams to ensure agents reach production and deliver measurable business outcomes.
Requirements
- 3+ years of experience working with customers in a technical capacity. Direct enterprise customer experience is preferred.
- Experience in product development, delivery, and change management
- Commercial instinct: comfort engaging in deal conversations, structuring value propositions, and navigating enterprise sales cycles alongside GTM partners.
- Basic proficiency in Python and familiarity with API integration, sufficient to prototype, demo, and communicate credibly with engineering teams.
- Excellent communication and problem-solving skills; particularly the ability to simplify complex technical concepts and structure clear logic in pursuit of optimal solutions.
- A proven track record of taking ownership of complex, ambiguous projects and delivering results.
- Adaptability to work across different customer environments, industries, and technical use cases.
- Technical aptitude and familiarity with common LLM, tooling and AI agent frameworks.
- Ability to creatively map enterprise use cases and workflows to AI systems
LOCATION
This role is remote-first, so it can be executed from anywhere in Chile, with a preference of Santiago. Expect regular travel for customer onsite. Fluency in English and Spanish and a deep understanding of the regional and cultural nuances is required.
#LI-Remote
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
Security isn't a feature at 1Password. It is the product. We're looking for a Principal Product Manager to shape security strategy across the company, working with Security Engineering, who hold one of the highest technical bars in the industry, and with the product teams building everything our customers touch.
You'll be the bridge. You'll understand cryptographic and architectural detail well enough to earn the trust of our security engineers, and you'll translate what matters into clear priorities for feature teams. Just as importantly, you'll bring a deep respect for the customer: a security control nobody can stand to use makes everyone less safe. You'll help us find the design that's both rigorous and usable, and have the credibility to say so in a room full of experts
WHAT YOU'LL DO
- Partner with product teams on security early. Work with PMs and feature teams to understand their upcoming roadmaps, identify security requirements and threat-model implications before designs are locked, and make sure those needs are visible, prioritized, and resourced.
- Align Security Engineering with product strategy. Translate feature-team needs into prioritized security work, and make Security Engineering's priorities legible to the rest of the company so tradeoffs are made in the open.
- Own an independent security roadmap. Set direction for platform-level security investments, such as key management and recovery, the cryptographic foundations of our zero-knowledge architecture, authentication, and our long-term readiness for post-quantum cryptography.
- Lead our strategy for the AI era. Define how 1Password approaches agentic access to credentials, secrets for non-human identities and AI agents, and the trust models emerging around tools and protocols like MCP.
- Balance risk and usability with evidence. Help security engineers weigh real-world risk against user friction, using adoption, support, and telemetry data alongside threat models. Shipping with accepted, documented residual risk is sometimes the right call, and you'll help us make and defend those decisions.
- Represent 1Password to the security community. Engage with security researchers and our bug bounty program, speak at conferences, and contribute to the wider conversation about where credential security is heading.
- Raise the bar for product work. Coach PMs on security thinking, challenge assumptions constructively, and set the standard for how security-critical product work gets done.
OUR PHILOSOPHY ON PRODUCT CONSISTS OF FIVE CORE PILLARS:
- Focus and execution: Can you ship quickly and measure results?
- Customer empathy: Are you motivated first and foremost to solve customer problems?
- Effective communication: Can you bring the entire organization, horizontally and vertically, along on the journey?
- Go to market: Can you understand and drive business outcomes through product decisions?
- Technology: Articulating how our technology beats our competitors
Product Managers play a highly visible role at 1Password and are critical to the development and execution of our product strategy. As PMs, we are responsible for setting and championing a high bar for our products. At the Principal level, you also set the standard for how product work gets done. You coach, you challenge assumptions, and you make the whole team better. You must excel at prioritization, collaboration, and communication, while holding yourself and others accountable for measuring quality and business results. You will work with Engineering, Design, Security Research, and GTM teams to ensure every decision we make as a product is grounded in our commitment to verifiable security.
WHAT WE'RE LOOKING FOR
- 10+ years of product management experience, including significant time on security-critical products or platforms in a SaaS environment. We'll also strongly consider exceptional candidates with equivalent depth, such as security engineers or researchers who moved into product.
- Deep, demonstrable knowledge of security fundamentals: cryptography, authentication protocols, identity and access management, zero-knowledge and end-to-end encrypted system design, and threat modeling.
- Fluency in the credential and identity landscape, including passkeys, WebAuthn/FIDO, and the standards shaping how people sign in.
- A track record of earning credibility with security engineering teams, not just working alongside them.
- The ability to read and reason through technical specifications, security audits, and cryptographic design documents.
- Experience making and defending risk-based tradeoffs, and explaining them clearly to engineers, executives, and customers.
- A history of shipping security features that users actually adopt, and of using friction and adoption data to improve them.
- Experience setting strategy at the platform or infrastructure level, and influencing roadmaps you don't own without formal authority.
- Communication that scales from a security research paper to an executive briefing without losing precision in either direction.
- A strong point of view on how the security landscape is shifting, and the ability to connect it to concrete roadmap decisions.
STRONG PLUS
- Standing in the security community, through conference talks, publications, research, open-source work, or standards participation.
- Hands-on experience with AI security: agent identity and authorization, prompt injection, secrets management for automated systems.
- Experience with compliance and certification regimes such as SOC 2, FedRAMP, or FIPS.
- Prior work in vulnerability disclosure, incident response, or threat intelligence that gives you a practitioner's intuition.
- Experience running or working closely with a bug bounty program or researcher community.
WHAT YOU CAN EXPECT
- Working with a passionate, highly motivated Product and Security team that holds an exceptional bar and genuinely cares about getting it right
- A direct line to decisions that shape the security architecture millions of people depend on every day
- Empowerment to set long-term security product strategy and drive it through execution
- A culture where technical depth is respected, tradeoffs are named honestly, and shipping the right thing matters more than shipping fast
- A collaborative environment where the best argument wins, regardless of title
USA-based roles only: The annual base salary for this role is between $238,000 USD and $357,000 USD; 15% annual bonus, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $208,000 CAD and $312,000 CAD; 15% annual bonus, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
Health and wellbeing
👶 Maternity and parental leave top-up programs
🩺 Competitive health benefits
🏝 Generous PTO policy
Growth and future
📈 RSU program for most employees
💸 Retirement matching program
🔑 Free 1Password account
Community
🤝 Paid volunteer days
🏆 Peer-to-peer recognition through Bonusly
🌎 Remote-first work environment
*Some roles in our GTM team are currently being hired for in-person hybrid work in Toronto and Austin. These roles will specify on the posting.
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: San Francisco, CA
Workplace: OnSite
ABOUT US
At LangChain, our mission is to enable every company to own its intelligence. We believe agents will transform how companies operate, and we're building the foundation to make that future possible. Our open-source harnesses and LangSmith platform give developers and enterprises the infrastructure to run, improve, and govern agents at scale.
We've raised $460M to date, with our most recent funding round valuing the company at $3B, backed by leading investors including Sequoia, Benchmark, IVP, and CapitalG. As we continue to expand our platform and tackle some of the hardest challenges in agent engineering, every team member has the opportunity to make a meaningful impact and help shape both our technology and the future of the industry.
More than 7,000 organizations rely on LangSmith, from fast-growing startups to Fortune 500 enterprises, including NVIDIA, Bridgewater, LinkedIn, Workday, and Rippling. We're just getting started on making high-performing agents easier to build and manage at scale.
ABOUT THE ROLE
We're hiring an IT Systems Administrator to join the founding IT team in San Francisco. You'll run most of our SaaS stack day to day, from maintenance and configuration changes to access and troubleshooting. You'll also build the automation that keeps that stack running as we grow.
This is a role for someone who does a bit of everything: helping an employee that’s locked out, shipping a terraform change, and building an automation that removes a manual task. The ideal candidate has startup experience, is comfortable with ambiguity, and heavily leans into automation.
WHAT YOU'LL DO
SaaS Administration
- Own the day-to-day administration of our SaaS stack, including maintenance, configuration changes, and license management
- Administer LangSmith, our product, and use APIs to automate admin work
- Administer identity and permissions across core SaaS platforms such as Google Workspace, Slack, GitHub, Zoom, and Microsoft 365
Automation and Tooling
- Develop scripts, integrations, and reusable workflows using low or no code tools
- Connect systems through APIs and event-driven workflows to reduce manual work
Identity Management
- Administer Okta and user access
- Manage Okta group rules that help define our RBAC policy
- Establish repeatable standards and automation for employee lifecycle, group management, application provisioning, and access reviews
Client Platform Administration
- Administer our MDM platform, Iru, to enforce policy configurations, patching, zero-touch deployment, and custom desktop environment configurations
- Automate the hardware lifecycle from procurement, assignment, return, and recycling
Core IT Operations
- Provide hands-on troubleshooting and support to employees in the office and remotely across hardware, software, networking, and SaaS tools
- Build and maintain the harness for our AI ITSM agent, including the tools, playbooks, and knowledge it needs to resolve issues on its own
- Write documentation and playbooks, and use recurring support issues to guide what to automate next
WHAT YOU'LL BRING
- 3+ years of experience in IT systems administration or IT engineering, ideally at a fast-growing startup
- Experience administering a broad SaaS stack that includes Google Workspace, Slack, Notion, and AI tools like Claude and ChatGPT
- Hands-on experience administering Okta, including SSO, SCIM provisioning, and Okta Workflows
- Comfort with REST APIs, webhooks, and API authentication methods
- Experience using coding agents (e.g. Claude Code) as part of your day-to-day workflow
- Experience with a macOS MDM platform and endpoint security tooling
- Solid networking fundamentals (TCP/IP, DNS, DHCP, VPNs, wireless)
- Clear communication, with patience for non-technical users
- Annual salary range: $120,000-$160,00 USD
COMPENSATION PHILOSOPHY:
We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks.
We are hiring for this role across a range of scope, and the compensation band reflects that. Your offer depends on what we learn about your impact, craft, leadership, and communication during the interview process. We will tell you early where you’re tracking and talk comp with you before offer stage. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations.
BENEFITS
Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
About estaie: estaie is the first global infrastructure for extended stays of 15 to 365 days, connecting hotels, holiday homes, channel managers, PMSs, payment providers and other travel systems through intelligent inventory, pricing, search and distribution infrastructure. They operate globally with hubs in Dubai and Riyadh. Their AI layer powers dynamic pricing, agentic lead generation, smart inventory orchestration and autonomous operations.
The role:
You will build and lead the Forward Deployed Engineering (FDE) team responsible for connecting estaie to the hospitality ecosystem and making integrations work in production. You own team operations, delivery, and quality standards. You are a hands-on engineer, coding in TypeScript, Python, and SQL, reviewing PRs, debugging production issues, and leading by example. You partner with the CTO on architecture and technical strategy and collaborate with product, sales, and partnerships.
Tasks:
— Lead the FDE team: hire, onboard, grow a remote team, set expectations for ownership, quality, and pace
— Manage delivery across multiple partner integrations: prioritise, unblock, keep commitments realistic
— Coach engineers on integration design, debugging, clean code, and partner collaboration
— Conduct 1:1s, provide feedback, build culture of accountability, async collaboration, and written decisions
— Stay hands-on: write production code in TypeScript, Python, SQL; own integrations end to end
— Review PRs, set standards for testing, observability, documentation
— Participate in partner debugging sessions, production incidents, lead post-mortems
— Own the integration platform: design integration patterns (authentication including OAuth 2.0 token refresh, signed webhooks, retries, rate limiting, idempotency, error handling)
— Own canonical data model normalising inventory, rates, availability from partners
— Ensure no overselling: concurrency control, handling out-of-order/late events, reconciliation jobs
— Build shared tooling: mock partner servers, contract tests, onboarding tools, dead-letter queues
— Lead AI production use: LLMs and agents for data mapping, operational copilots, automation
— Set AI guardrails: structured output with schema validation, human review, eval sets, least-privilege access
— Control AI cost and latency with queues, rate limiters, caching, model routing
— Own uptime, security, performance of integration layer across regions/environments
— Act as senior technical contact for key partners, channel managers, PMSs, payment providers
— Feed field learnings back into product and platform priorities
Requirements:
— 8 to 12 years software engineering experience, including 3+ years leading engineers in high-growth startup, SaaS or platform company
— Strong hands-on skills in TypeScript (Node.js / NestJS, React / Next.js), SQL, PostgreSQL, and Python
— Experience building and running third-party integrations in production: webhooks with signature checks, idempotency, retries, rate limits, data sync/reconciliation
— Solid grounding in distributed systems: transactions, concurrency, queues, event-driven design, out-of-order events, fault tolerance
— Production experience with LLMs: evaluation, constraints, cost control
— Cloud deployment experience with Docker and CI/CD, ideally on GCP
— Experience leading remote, distributed teams with async, written culture
— Comfortable running technical calls with external engineering teams and turning them into plans
— Bias for action, debugging, documenting, automating, measuring, focus on working products
Nice to have:
— Hospitality, travel, fintech, marketplace or other integration-heavy background
— Hands-on experience with channel managers, PMSs, OTAs, reservation systems, payment gateways
— Experience building or leading forward deployed, solutions or integrations engineering teams
— Kafka / Redpanda, OpenSearch / Elasticsearch, pgvector, Terraform
— Experience in GCC markets, Arabic language skills
First 90 days plan:
— First 30 days: learn platform and live integrations, ship first production change, meet key partners
— By 60 days: own at least one integration end to end, agree shared integration standards with team
— By 90 days: have FDE hiring plan running, delivery rhythm trusted by team and partners, clear reliability metrics
Conditions:
— Fully remote (MENA time zone alignment required)
— After one year, relocation assistance to Dubai or Riyadh for the right candidate
Tech stack:
— Frontend: Next.js, React, TypeScript, TailwindCSS, Laravel, Vue.js
— Backend: Node.js / NestJS, Python (FastAPI), REST APIs, webhooks
— Data: PostgreSQL (with pgvector), MySQL, Redis, BigQuery, Datastream
— Async and events: BullMQ, Pub/Sub, Kafka / Redpanda
— AI: Vertex AI (Gemini, Claude), LangChain, embeddings, vector search, agentic workflows
— Infrastructure: GCP (Cloud Run, Cloud Build, IAM, Secret Manager), Docker, Terraform, GitHub Actions
— Security and edge: Cloudflare (WAF, Zero Trust), OAuth 2.0, JWT
— Observability: Cloud Logging, Prometheus, Grafana, alerting, anomaly detection
— Integrations: channel managers, PMSs, OTAs, supplier APIs, payment gateways (Stripe, Tamara, Checkout.com), WhatsApp Business API, Twilio
Location: Remote; United States
ABOUT ELEVENLABS
ElevenLabs is an AI research and product company transforming how we interact with technology.
We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $22B - multiples of 11, always.
We have expanded from voice into three main platforms:
- ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale.
- ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages.
- ElevenAPI gives developers access to our leading AI audio foundational models.
Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you.
HOW WE WORK
- High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.
- Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you.
- AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations.
- Excellence everywhere: Everything we do should match the quality of our AI models.
- Global team: We prioritize your talent, not your location.
WHAT WE OFFER
- Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
- Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities.
- Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
- Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
- Annual team offsite: Each year, we bring your entire team together in a new location - past offsites have included Croatia, Italy and Cancún
- Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.
ABOUT THE ROLE
We’re looking for a leader to own our legal operations function and continue building it for our next phase of growth. Working with a dedicated automations engineering team, you will own the systems that ensure the Legal Team scales with the company: contract management, vendor relationships (including outside counsel billing and guidelines) and the overall legal tech stack. The goal is simple: help define what a legal organization looks like in the AI native era.
In this role, you will:
- Assist in the design and improvement of the operating model for Legal. Identify work that should be handled by the team and areas where we can continue automating.
- Manage our legal technology stack, including contract lifecycle management (Ironclad), matter management, and creating an e-billing systems
- Manage relationships with outside counsel and legal service providers, including budget and performance tracking
- Work with our automation teams to use Eleven Agents and other tools to change the way work is done across the team
- Define metrics and build dashboards that give us a clear view of the team's priorities, workload and performance
- Partner with Finance, IT, FDE and business teams to keep legal processes aligned with how the company operates
Who you are:
- You are a strategist and an operator. You are incredibly intellectually curious and enjoy breaking down and rebuilding processes
- Highly organized, detail-oriented, and proactive - you’re comfortable juggling multiple priorities while maintaining accuracy
- Genuinely interested in the future of AI and emerging technologies.
- A strong communicator who enjoys collaborating with cross-functional teams
- Comfortable working independently in a distributed, high-trust environment
- You have previous experience at a high-growth technology or AI company
What you bring:
- 7+ years of experience in legal operations with some experience leading the function
- Deep expertise in legal technology, including CLM platforms (Ironclad a major plus), e-billing systems, and matter management tools
- Experience supporting global teams
- Strong analytical skills with experience gathering metrics to storytell and drive key business decisions
- Excellent organizational skills and ability to manage competing deadlines.
Location
This role is remote and can be executed anywhere in the United States.
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Location: London, England, United Kingdom
Opportunity
The Lead Application Security Engineer will join Brunswick's Information Security team and play a key role in shaping how the firm embeds security into application design, development, deployment, and technology change.
This is a senior individual contributor role initially, with scope to help establish and mature Brunswick's application security capability over time. The role will focus on providing risk-based security advice and assurance across internally developed applications, enterprise platforms, integrations, cloud services, SaaS solutions, and selected AI-enabled workstreams.
Working closely with ICT, AI Engineering, application owners, and business stakeholders, the Lead Application Security Engineer will help define practical security standards, guardrails, review processes, and secure design patterns that enable delivery teams to move at pace while managing risk appropriately.
About the Role
In this role, you will provide senior application security and DevSecOps expertise across technology projects, design reviews, cloud-based applications, APIs, integrations, delivery pipelines, and selected AI-enabled solutions.
You will act as a senior security advisor to technical and business teams, helping establish a repeatable application security model that can scale as demand grows, including the potential introduction of additional team members in the future.
Key responsibilities include:
Lead the development of Brunswick's application security capability, including standards, secure design patterns, review processes, and practical guardrails.
Act as a senior security advisor to ICT, AI Engineering, application owners, and business stakeholders.
Review and assess application designs, architecture decisions, APIs, integrations, cloud services, and deployment patterns to identify security risks early in the delivery lifecycle.
Mature repeatable approaches for application security reviews, threat modelling, and risk-based assurance across new and changed solutions.
Provide guidance and oversight on secure development lifecycle practices, including security requirements, design review, code and security review considerations, dependency management, secrets management, testing, and release assurance.
Conduct threat modelling for internally developed applications, AI-enabled workflows, integrations, automation use cases, and higher-risk technology changes, using STRIDE or similar methodologies.
Advise on secure design principles, including identity and access management, API security, data protection, encryption, logging, monitoring, resilience, secure configuration, and least privilege.
Support security review of CI/CD pipelines, infrastructure as code, containerised workloads, and cloud infrastructure, identifying practical controls for engineering and platform teams.
Review and assess third-party platforms, SaaS solutions, and new technology features, including AI-enabled tools where there are material application, integration, or data security considerations.
Support the development and application of secure patterns and guardrails for emerging technology adoption, including AI-enabled solutions, agents, and automation where relevant.
Support security assurance activities, including penetration testing, application security testing, remediation tracking, and ensuring appropriate logging, monitoring, and response considerations are built into new solutions.
Define and document security requirements, architecture decisions, design recommendations, and risk-based remediation actions.
Support the future growth of the application security function, including helping define ways of working, capability needs, and technical guidance for future team members as the function matures.
What We're Looking For
We're looking for an experienced, technically capable security professional who can lead and mature an application security capability while remaining pragmatic, hands-on, and delivery-focused.
The ideal candidate will demonstrate:
7+ years' experience in cyber security, application security, DevSecOps, cloud security, security architecture, security engineering, or a related technical security role.
Strong understanding of risk management and compensative controls.
Experience operating as a senior technical advisor or lead within application security, DevSecOps, cloud security, secure engineering, or a related discipline.
Proven experience working alongside software engineering, DevOps, platform, cloud, or ICT teams to secure applications and infrastructure throughout the delivery lifecycle.
Strong understanding of secure development lifecycle and application security practices, including threat modelling, secure design, API security, authentication and authorisation, secrets management, dependency management, security testing, and remediation planning.
Practical experience reviewing application architectures, APIs, integrations, cloud services, CI/CD pipelines, containerised workloads, or infrastructure as code.
Practical understanding of Microsoft 365, Azure, SaaS platforms, and Azure application security controls such as Entra ID, managed identities, Key Vault, API Management, container security, logging, monitoring, and secure configuration.
Experience conducting STRIDE-based threat modelling, technical risk assessments, application security reviews, or security design reviews.
Experience developing security standards, secure design patterns, review processes, or guardrails that can be adopted by engineering and delivery teams.
Ability to translate technical security risks into clear, business-focused recommendations and influence delivery teams without directly owning implementation.
Familiarity with AI-related technologies, large language models, AI-enabled applications, and associated risks such as data exposure, prompt injection, insecure integrations, and excessive agent permissions would be beneficial.
Strong written and verbal communication skills, sound judgement, attention to detail, and the ability to balance security requirements with business needs.
Experience working in an ISO27001-aligned or regulated environment would be beneficial.
Preferred, but not essential, certifications:
ISC2: CISSP, CCSP, SSCP, CSSLP
ISACA: CISM, CISA, CRISC
CompTIA: Security+, CySA+, CASP+
GIAC, Microsoft Azure, or other relevant application security, cloud security, architecture, or DevSecOps certifications
Why Join Us
Joining Brunswick unlocks a range of employee benefits to support your financial future, health and wellness, family and community, and continuous professional development.
About Brunswick
Brunswick is a global advisory firm. We help companies tackle high-stakes issues, navigate complex stakeholder relationships, and deliver high-impact outcomes.
Our clients value our ability to anticipate, shape, and respond to the key players and forces in the financial and investment arena, regulatory and geopolitical universe, NGO community, workforce and beyond. They rely on us for deep experience, fresh perspectives and original thinking. So, in Brunswick you will find an exceptional range of experience and talent with a rich mix of backgrounds. From the beginning, we have prioritized attracting, developing, and retaining the best professionals in the industry, united by a culture of inclusivity, excellence, and intellectual curiosity.
Founded in 1987 in London, the firm has organically grown to 27 offices in 18 countries across the Americas, Europe, Middle East, Africa, Asia and Australia. We operate as a “one-firm firm” with no individual profit centers. This allows us to assemble fully integrated, bespoke teams for each client, able to draw on the full resources of Brunswick anywhere in the world.
Brunswick is an equal opportunity employer. All qualified applicants will be considered without regard to race, religion, color, national origin, gender, sexual orientation, age, disability, pregnancy, genetic information, or any other status protected by applicable law. Please read our
Global Privacy Notice
to understand how your data is managed.
Location: Poland
Workplace: Remote
About Samsung Food (Whisk)
At Samsung Food (you might know us as Whisk), we are pioneering the future of everyday care and health — helping individuals and families around the world live better through connected, proactive, and personalized experiences. Our mission is to connect food, health, and home across the Samsung ecosystem, turning data from your devices into personalized guidance that supports you and your loved ones.
We work at the intersection of AI, nutrition, behavior change, and digital health. The Samsung Food app was included in Google Play’s Best of 2020 Everyday Essentials list, has been regularly featured on the Apple App Store, and was nominated for a 2021 Webby Award. We’ve also launched Vision AI, which recognises food and meals using our global Food Genome, and developed deep integrations with Samsung Health and SmartThings.
We are a remote-first team of more than 100 people in over 30 countries, united by our commitment to innovation and impact. As part of Samsung Electronics, we combine the agility of a startup with the scale of the world’s largest consumer electronics company. Join us and help build technology that improves daily life for tens of millions of people across phones, wearables, TVs, and kitchen appliances in the years to come.
Learn https://samsungfood.com/working-at-samsung-food/ more about how we’ve shaped a high-performing global team over the past 14 years.
Summary
Project Overview
We're looking for a behavioural-science specialist to take ownership of a set of currently unratified behavioural parameters inside an AI-powered weight management coaching engine, and to help shape the engagement mechanics (nudges, loop design) that sit on top of it. This is a fixed-scope consulting engagement structured around five defined deliverable milestones, not an ongoing support role.
You'll be working against a live backlog of flagged parameters across the engine's logic and content files, reviewing agent behaviour against COM-B and related behaviour-change frameworks, and helping design the daily/weekly engagement loops for a beta product surface. You'll work closely with our product managers and content team, and review material coming in from specialist freelance writers across a range of target behaviours. We have clinical reviewers on the team who handle medical safety sign-off directly — this is a behavioural science role, not a medical one: you're assessing whether the logic holds up against behaviour-change theory, not making clinical calls yourself.
Primary project deliverable: Close the provisional-parameter backlog to "no unowned parameters" in the shipped coaching engine, delivered as:
- A completed ratification register (item, decision, evidence, standing).
- Reviewed and edited the instructions that guide the engine's decision-making steps — working out a user's overall coaching approach, spotting the gap between where they are and their goal, deciding what to act on, and turning that into the message the user actually sees;
- A behavioural-guardrail evidence pass, confirming the product's safety-adjacent behavioural patterns are backed by real evidence;
- Flagging and framing anything that needs medical sign-off — the specific question, the options, and your recommended read — ready for the internal team to batch and route;
- An agreed pass bar and scored golden set for a set of currently uncalibrated evaluation criteria;
- Nudge/engagement-loop design recommendations for the beta surfaces.
- Behavioural sign-off on intervention contracts as they arrive from the freelance programme — barrier framing, and alignment with our internal behaviour-change model — across our full set of target behaviours.
Success metric/acceptance standard:
All seven deliverables above are complete: flagged items in the register carry a cited decision, a replacement value, or are flagged and framed for medical sign-off; the engine's decision-making steps have delivered, reviewed diffs; the evaluation criteria carry an agreed pass bar and a scored golden set; items needing medical sign-off are flagged and framed on a standing basis, ready for the internal team to batch and route; review turnaround on shipped engine changes is ≤2 working days, measured weekly; and all target-behaviour intervention contracts have received a behavioural sign-off (approved, sent back with named revisions, or escalated) within 5 working days of receipt.
Project Milestones
1. Finish reviewing the highest-priority behavioural rules and settings. Clear out any pending contract reviews. Flag and frame the first batch of items needing medical sign-off, ready for routing, by 15 Nov 2026.
2. Finish checking the behavioural guardrails. Agree on a scoring system for the review criteria and test it on sample cases, by 15 Dec 2026.
3. Finish reviewing the engine's decision-making steps. Clear all flagged items in the main settings files. Finish the engagement/nudge design work. Sign off on the remaining behaviour-contract reviews, by 15 Jan 2027.
4. Finish reviewing how the system performs with real (beta) users. Make sure nothing is left unreviewed, by 15 Feb 2027.
5. Update the review scoring system using real user data. Clear every review queue completely, by 15 Apr 2027.
What This Role Does Not Cover
- Final medical sign-off, and the batching/routing of flagged items to the clinical reviewer (owned internally) — you flag and frame what needs review, we handle the rest
- Content authoring (freelance specialists own first-draft writing)
- Final product or engineering decisions
Engagement Details
Structure: Hourly, with a weekly hours cap (max 20 hours). The five milestones are review points where we confirm progress
Duration: 6-month term
Location: Meaningful overlap with UK/CET working hours is preferred
What We're Looking For
- Strong grounding in behaviour-change theory (COM-B or equivalent), ideally with a research background
- Demonstrated experience evaluating or designing behavioural loops, nudges, or habit-forming product mechanics — not theory alone
- Comfortable working with structured, protocol-style content (reasoning rules, decision trees) rather than writing consumer-facing copy
- Experience working with cross-functional product/engineering teams on shipped features
Application Notes
Please share examples of behavioural frameworks you've applied to a shipped product feature.
Location: Bengaluru, India
Forward was founded in 2013 by four Stanford Ph.D.s, building the industry's first network digital twin: a mathematically accurate model of the production network. It's the foundation for autonomous networking, giving engineers and AI agents the ability to know the impact of every change before it touches production. That founding instinct still defines how we work. We're accurate and evidence-driven, relentless about clarity, and we'd rather be certain than comfortable, building a groundbreaking platform that transforms how teams run and secure networks across every major cloud and vendor environment.
Global leaders like Goldman Sachs, PayPal, S&P Global, IBM, and Dell trust Forward, alongside fast-growing enterprises and government agencies, realizing an average of $14.2 million in annual benefits, according to IDC. Backed by top-tier investors, including A. Capital, Andreessen Horowitz, Goldman Sachs, MSD Partners, Omega Venture Partners, Section 32, and Threshold Ventures, and headquartered in Santa Clara, we're most proud of our team: curious people who'd rather build what doesn't exist than accept how things have always been done.
Forward Networks is currently seeking talented Network Engineers to work as part of our Network team.
Responsibilities
To do extensive testing of all the features available in routing protocols like BGP, MPLS, MP-BGP, RIP, EIGRP, OSPF, IS-IS, SR, etc., on multiple vendor platforms like Juniper, Cisco, Arista, PaloAlto, Fortinet, etc.
Teach the basics of networking technologies and terminology to software developers working on creating models for those networking technologies.
Requirements
5+ years of experience operating large and complex networks
Having strong knowledge of Service Provider, Enterprise Networking and Data Centre Technologies
Deep understanding of the functionality of switches, routers, firewalls and load balancers
One or more of the following certificates: CCIE, JNCIE or VCDX
Strong verbal and written communication skills.
Nice to haves:
Scripting or programming experience (Python, perl, etc)
Familiarity with Ansible or other DevOps tools, git, etc.
This position is a regular, full-time opportunity with Forward Networks in Bangalore, India.
Location: Moldova
Company Background
Coherent Solutions is a global digital product engineering company founded in 1995 and headquartered in Minneapolis, Minnesota. With a presence in nine countries and a team of more than 1,700 engineers, the company provides custom software development and engineering services across web and mobile applications, cloud, DevOps, and data. Coherent Solutions works with clients worldwide to build and scale digital products while fostering a culture of collaboration, transparency, and continuous professional growth.
Project Description
You will work with senior engineers on internal classical machine learning initiatives. The role combines structured learning, practical delivery, and gradual ownership of increasingly complex tasks.
Technologies
Python, pandas, NumPy, scikit-learn, Jupyter
SQL
XGBoost, LightGBM
MLflow
FastAPI
Git, Docker, pytest
What You'll Do
Prepare and validate structured datasets for machine learning tasks, including cleaning, transformation, encoding, scaling, and missing-value handling;
Conduct exploratory data analysis to identify patterns, data quality issues, and opportunities for modeling;
Build, test, and compare ML models for tasks such as regression, classification, clustering, dimensionality reduction, and anomaly detection;
Develop and select features with guidance from senior engineers;
Run experiments, tune model parameters, and evaluate results using appropriate validation approaches and metrics;
Help maintain reproducible ML pipelines, notebooks, experiment tracking, and technical documentation;
Write and maintain automated tests for data and model-related code;
Support the delivery of models through REST APIs or batch-processing workflows;
Document model assumptions, results, limitations, and technical decisions;
Work closely with senior engineers, incorporate feedback, and gradually take ownership of more complex tasks;
Job Requirements
1+ year of hands-on Python development experience, including experience with pandas, NumPy, scikit-learn, and Jupyter;
A strong foundation in statistics, probability, and linear algebra, plus exploratory data analysis skills;
An understanding of supervised and unsupervised learning, and practical experience with regression, classification, clustering, dimensionality reduction, and anomaly detection;
Experience preparing structured datasets, including cleaning, transformation, encoding, scaling, and missing-value handling, plus practical feature engineering and feature-selection skills;
An understanding of train/validation/test splits, cross-validation, data leakage, overfitting, and regularization; the ability to select appropriate evaluation metrics, compare models, and perform error analysis;
Familiarity with hyperparameter tuning and reproducible ML pipelines;
SQL skills for data extraction and analysis;
The ability to expose models through REST APIs or batch-processing workflows;
Familiarity with Git, automated testing, Docker, and basic model monitoring;
The ability to explain model behavior, assumptions, limitations, and results;
English at B2 level or higher;
Nice To Have
XGBoost, time-series analysis, recommendation systems, MLflow, model interpretability, cloud services, production ML monitoring, and GenAI, LLM, RAG, prompt-engineering, or agent-development experience;
What Do We Offer
The global benefits package includes:
Technical and non-technical training for professional and personal growth;
Internal conferences and meetups to learn from industry experts;
Support and mentorship from an experienced employee to help you professional grow and development;
Health insurance;
Sports activities to promote a healthy lifestyle;
Flexible work options, including remote and hybrid opportunities;
Referral program for bringing in new talent;
Work anniversary program and additional vacation days.
Location: Dublin, Ireland; London, England
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What’s the opportunity?
The Research, Analytics & Data Science (RAD) team at Intercom uses data and insights to drive evidence-based decision-making. We're a team of data scientists and product researchers who use data - both big and small - to unlock actionable insights about our customers, our products and our business. We generate insights that build customer empathy, drive product strategy and shape products that deliver real value to our customers.
We’re now seeing strong demand for data scientists who can apply their expertise directly with our most strategic customers. As a Forward Deployed Data Scientist, you’ll embed with customers to build Enterprise-grade Fin deployments. You’ll play a pivotal role in transforming how our most strategic customers scale customer support — working closely with them and our go-to-market teams to design, build, and implement data-driven solutions that unlock measurable impact. You’ll also feed insights from these frontline deployments back into Intercom’s product and strategy — helping shape the future of AI customer service.
This is a high-ownership role for someone who thrives in ambiguous environments, is energized by solving complex, real-world problems with data, and is motivated by seeing their work translate into both customer impact and product evolution.
What will I be doing?
Drive the adoption of Fin by helping customers automate and scale their support operations.
Embed with strategic customers to understand their support workflows, data, and business challenges — to identify and implement opportunities where AI can deliver measurable impact.
Steer customers toward best practices in measurement and AI adoption to realize the full value of Fin.
Partner closely with Sales, Success, and Product to deliver seamless customer experiences and successful deployments, and to create feedback loops that shape product development.
Use AI to prototype, test, and scale data-driven solutions, building tools that make us faster and more effective in driving Fin adoption and customer impact.
What skills do I need?
Proven ability to apply data science in real-world business contexts to drive measurable outcomes.
Strong collaboration mindset; skilled at working across Sales, Success, Product, and Engineering.
High adaptability and ownership: able to shift between deep technical analysis and high-level strategic framing.
Excellent communication skills, both technical and non-technical.
Rapid prototyping with systems thinking: you know when a customer needs a fast, bespoke answer, and when to build something others will keep using.
Excellent SQL and production-aware Python, you write code other people can run, not just code that runs once and are experienced applying analytical and statistical methods to real business problems.
Experience with AI/ML evaluation, LLM-driven applications, or conversational AI.
Willing to travel and work on-site with customers to build deep relationships and uncover insights firsthand.
Bonus skills and attributes
Experience in technical consulting, customer-facing analytics, or SaaS product data science.
Experience reframing the problem, not just solving it, you've spotted when the question you were handed wasn't the right one, and changed what got worked on.
Experience applying AI to scale the data science workflow.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Lagos, Nigeria
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
Role Purpose
Seeking an experienced, highly analytical and commercially aware Nigeria Compliance Officer to strengthen the quality and compliance of student recruitment from Nigeria.
The role will be responsible for identifying and mitigating visa and recruitment risks across the Nigerian student pipeline, analysing refusal trends, reviewing applicant profiles and supporting the business and partner universities in improving visa outcomes, student quality and conversion.
This is not a visa application processing role. It is a strategic market compliance role focused on risk identification, analysis, quality assurance and continuous improvement.
Key Responsibilities
1.
Visa Refusal Analysis and Risk Management
2.
Applicant Quality and Pre-CAS Risk Review
3.
Agent Compliance & Performance
Monitor visa outcomes by agent and identify agents generating disproportionate levels of refusal or high-risk applications.
4. Refusal Notice Management
Analyse refusal notices and identify common themes.
Maintain an accurate refusal database that can be used for trend analysis and partner reporting.
Ensure significant refusal trends are communicated promptly rather than waiting for periodic reporting.
5. Data & Analytics
The role will have a strong analytical component.
The successful candidate will:
Develop and maintain compliance KPIs and dashboards.
Key Performance Indicators
Performance will be measured against indicators including:
Reduction in avoidable visa refusals.
Timeliness and completeness of refusal-notice collection.
Accuracy and quality of refusal analysis.
Quality of pre-CAS risk interventions.
Agent compliance and improvement following intervention.
Quality and timeliness of management reporting.
Completion of compliance training programmes.
Partner university satisfaction with the quality of Nigeria compliance reporting.
Evidence of improved application quality and conversion through appropriate risk management, rather than simply increasing application volumes.
Person Specification
Essential
Analytical capability: Strong analytical and data interpretation skills.
UK Student visa / compliance knowledge
:
Strong understanding of the UK Student visa route and relevant UKVI requirements.
Higher education / international recruitment experience:
Experience within international student recruitment, UK higher education, admissions, compliance or a related field.
Strong understanding of the Nigerian international student recruitment environment.
Professional judgement: Comfortable escalating difficult issues.
Desirable
Experience working directly with UK universities or education providers.
Previous UKVI compliance or international admissions experience.
Experience conducting applicant interviews or credibility assessments.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Location: Lagos, Nigeria
Workplace: fully
About Global University Systems (GUS)
Global University Systems (GUS) is an international education group that empowers students to transform their lives through education. We believe education drives careers, lives, and society forward, enabling a brighter future for all. Our network of 30 institutions offers the broadest range of industry-relevant skills through inclusive, accessible, and digital-first learning. We currently educate around 122,000 students on campuses worldwide and have 20M+ unique subscribers to our courses. Our global ecosystem powers accessible digital learning and academic achievement.
About the Role
Role Purpose
Seeking an experienced, highly analytical and commercially aware Nigeria Compliance Officer to strengthen the quality and compliance of student recruitment from Nigeria.
The role will be responsible for identifying and mitigating visa and recruitment risks across the Nigerian student pipeline, analysing refusal trends, reviewing applicant profiles and supporting the business and partner universities in improving visa outcomes, student quality and conversion.
This is not a visa application processing role. It is a strategic market compliance role focused on risk identification, analysis, quality assurance and continuous improvement.
Key Responsibilities
1.
Visa Refusal Analysis and Risk Management
2.
Applicant Quality and Pre-CAS Risk Review
3.
Agent Compliance & Performance
Monitor visa outcomes by agent and identify agents generating disproportionate levels of refusal or high-risk applications.
4. Refusal Notice Management
Analyse refusal notices and identify common themes.
Maintain an accurate refusal database that can be used for trend analysis and partner reporting.
Ensure significant refusal trends are communicated promptly rather than waiting for periodic reporting.
5. Data & Analytics
The role will have a strong analytical component.
The successful candidate will:
Develop and maintain compliance KPIs and dashboards.
Key Performance Indicators
Performance will be measured against indicators including:
Reduction in avoidable visa refusals.
Timeliness and completeness of refusal-notice collection.
Accuracy and quality of refusal analysis.
Quality of pre-CAS risk interventions.
Agent compliance and improvement following intervention.
Quality and timeliness of management reporting.
Completion of compliance training programmes.
Partner university satisfaction with the quality of Nigeria compliance reporting.
Evidence of improved application quality and conversion through appropriate risk management, rather than simply increasing application volumes.
Person Specification
Essential
Analytical capability: Strong analytical and data interpretation skills.
UK Student visa / compliance knowledge
:
Strong understanding of the UK Student visa route and relevant UKVI requirements.
Higher education / international recruitment experience:
Experience within international student recruitment, UK higher education, admissions, compliance or a related field.
Strong understanding of the Nigerian international student recruitment environment.
Professional judgement: Comfortable escalating difficult issues.
Desirable
Experience working directly with UK universities or education providers.
Previous UKVI compliance or international admissions experience.
Experience conducting applicant interviews or credibility assessments.
Global University Systems equal opportunity employer. We provide equal opportunities and are committed to the principle of equality regardless of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, record of offences, marital status, family status or disability.
The post holder may be asked to undertake different or additional duties in line with business requirements at the request of their line manager.
There is an expectation that all employees will maintain the values of the Group and will comply with the code of conduct as well as equality and diversity, health and safety and safeguarding policies.
Задачи:
— Руководить командой лидеров frontline, управлять стратегией аккаунтов, выполнением сделок, операционным совершенством и развитием команды в регионе.
— Вести исполнение на региональном уровне, участвуя в стратегических и значимых возможностях, обеспечивая согласование с высшим руководством и технический авторитет.
— Разрабатывать и внедрять масштабируемую методологию для ускорения роста предприятия, демонстрируя клиентам, как решения Datadog по наблюдаемости и безопасности обеспечивают измеримые бизнес-результаты, особенно в эпоху Agentic AI.
— Партнерство с руководством продаж по региональной стратегии, планированию на несколько кварталов, ежегодному планированию ресурсов и согласованию прогнозов.
— Контролировать качество технических продаж в регионе, включая оценки, взаимодействия с клиентами и продвижение сделок.
— Руководить, обучать и развивать команду лидеров Sales Engineering, обеспечивая рост и вовлеченность.
— Нанимать и вводить в должность талантливых специалистов и менеджеров, формируя высокоэффективную команду.
— Управлять региональными операциями: распределение ресурсов, использование, отслеживание KPI, развитие навыков.
— Сотрудничать с отделами продаж, продукта, маркетинга, обучения и поддержки для согласования стратегии и улучшения клиентского опыта.
— Повышать операционное совершенство, улучшать процессы, поддерживать качество данных и масштабировать оценочные рамки.
— Отслеживать конкурентные изменения, рыночные тенденции и новые технологии для позиционирования Datadog как лидера в области облачной безопасности.
Требования:
— Более 5 лет опыта руководства frontline SE лидерами в технической клиентской организации с доказанной способностью управлять производительностью и развивать команды.
— Более 10 лет опыта в Sales Engineering, Solutions Engineering или технической клиентской роли.
— Успешный опыт руководства командами решения задач с участием старших заинтересованных лиц из Product, SRE, DevOps и инженерных команд.
— Проактивность, постоянное внедрение новых идей и улучшение эффективности работы SE.
— Способность работать на стратегическом и операционном уровнях, балансируя планирование и ежедневное выполнение.
— Умение влиять на кросс-функциональные команды и управлять сложными совместными продажами, включая партнеров и каналы.
— Отличные навыки коммуникации и управления заинтересованными сторонами внутри компании и с клиентами.
— Умение просто и понятно объяснять сложные концепции безопасности для технической и бизнес-аудитории.
— Страсть к построению масштабируемых процессов и созданию инклюзивной командной культуры.
— Опыт успешных технических продаж в масштабах.
— Исключительные лидерские, коучинговые и командообразующие навыки.
— Знания в области публичных облаков (AWS, Azure, GCP), Kubernetes, APM/tracing, безопасности, опыта разработчиков, наблюдаемости или смежных SaaS технологий.
— Глубокое понимание методологий продаж, таких как MEDDICC, Command of Message (CoM) или аналогичных.
— Опыт использования и масштабирования AI инструментов.
— Готовность к командировкам по необходимости.
Условия:
— Работа в гибридном формате с возможностью удаленной работы.
— Конкурентная годовая зарплата от $180,000 до $240,000 USD.
— Пакет акций (RSU) и программа покупки акций для сотрудников (ESPP).
— Комплексные глобальные льготы, включая медицинское страхование, стоматологию, планирование семьи, поддержку психического здоровья, пенсионный план 401(k) с соответствием, оплачиваемый отпуск, компенсацию фитнеса.
— Программы наставничества и профессионального развития.
— Инклюзивная корпоративная культура с сообществами и мероприятиями по инклюзии.
О компании:
Datadog — ведущая платформа наблюдаемости и безопасности для эпохи ИИ, объединяющая приложения, инфраструктуру, данные, модели и безопасность в одном месте с использованием ИИ для обнаружения и решения проблем до того, как они повлияют на клиентов. Компания обслуживает Fortune 500 и лидеров в области ИИ по всему миру.
Равные возможности:
Datadog предоставляет равные возможности трудоустройства всем кандидатам независимо от расы, цвета кожи, религии, пола, национального происхождения, сексуальной ориентации, возраста, гражданства, семейного положения, инвалидности, гендерной идентичности, статуса ветерана и других защищенных законом характеристик. Рассматриваются кандидаты с уголовным прошлым в соответствии с законодательством.
Политика конфиденциальности и ИИ:
Информация, предоставленная в процессе подачи заявки, обрабатывается согласно политике конфиденциальности Datadog. Для информации о политике ИИ посетите соответствующую страницу.
Для отклика: https://weworkremotely.com/remote-jobs/datadog-director-enterprise-sales-engineering-us-central
Location: Los Angeles, United States
Workplace: onsite
About Xsolla
Xsolla is a global video game commerce company that provides the tools and infrastructure the gaming industry relies on to build, distribute, and monetize games. Working with developers and publishers of every size, from independent studios to the largest franchises in the world, Xsolla operates as a merchant of record and processes payments across more than 200 countries and territories, supporting over 1,000 payment methods, 130 currencies, and 25 languages. Its platform spans the full game lifecycle, including web shops, Pay Station, Login, Launcher, the In-Game Store, and a broad suite of LiveOps and monetization tools.
The Capital Markets Grou
The Capital Markets Group (CMG) sits within Xsolla's Global Strategic Initiatives function and operates as the firm's institutional capital platform. The group originates, structures and executes financing and investment solutions across games and interactive entertainment.
The group operates multiple investment vehicles spanning debt financing and credit markets, alongside special situations and principal investment strategies serving the interactive entertainment ecosystem. These activities are supported by a proprietary market intelligence system, a global events and convening program, and a governed institutional relationship platform covering LPs, sovereign investors, family offices, banks and intermediaries across the Americas,
MENA
,
APAC
and Europe.
CMG operates from hubs in Los Angeles, New York, the Middle East and Singapore. The group is in its foundation stage: hires at every level join a live deal environment with executive sponsorship, meaningful ownership and the mandate to build a durable franchise rather than inherit one.
For more information, visit
xsolla.com
.
About the Opportunity
Xsolla is seeking a
Vice President, Investor Relations and Capital Formation
to run the investor relations engine of the Capital Markets Group across its fund platform: owning the institutional relationship platform, the capital formation funnel from segmentation and tiering through outreach, nurture, diligence and close, and the investor communications and reporting that keep LPs informed and engaged.
The corporate title for this seat is Vice President. The role manages the Analyst, Capital Markets Intelligence and CRM, and offers a clear path to senior leadership of the group's investor relations function.
The Vice President, Investor Relations and Capital Formation will be based in Los Angeles, CA, Xsolla's headquarters, in office, and will report to the Group Head of Capital Markets (SVP, Global Strategic Initiatives), with a dotted line to the fund principals. Travel is approximately 15 to 25 percent, primarily for roadshows and priority industry events. This is a full time position.
Expressions of Interest
Xsolla welcomes confidential conversations with qualified candidates and trusted introductions. Please direct expressions of interest, together with a resume and a short note on relevant experience, to the Xsolla Talent Acquisition team via the application button linked below.
Role Overview
As Vice President, Investor Relations and Capital Formation, you will run the investor relations engine for the group's fund platform. You will own the relationship platform and the capital formation funnel end to end: segmentation and tiering, outreach and nurture, diligence and data room, investor communications and reporting. The role suits a candidate who has run fund marketing operations at an institutional standard and wants to build that function, and the team behind it, from the foundation.
Key Responsibilities
Capital Formation Operations
Run the funnel. Run the capital formation funnel end to end, from segmentation and tiering through outreach, nurture, diligence and close.
Manage diligence. Manage DDQs, the data room and subscription documents in partnership with fund counsel and fund administrators.
Coordinate roadshows. Plan and coordinate multi region roadshows and own the master investor calendar.
Support onboarding. Support investor onboarding, including
KYC
and
AML
processes, with fund administrators and counsel.
Investor Relations and Communications
Produce investor materials. Produce introductory materials, quarterly updates, announcements and invitations, with all communications cleared through Legal and fund counsel.
Prepare senior coverage. Ensure meeting briefings are prepared for senior coverage and that commitments made in meetings are tracked through to completion.
Integrate convening. Integrate the group's global events and convening program into the capital formation funnel.
Relationship Platform and Data Governance
Own the platform. Serve as Salesforce system administrator and data owner for the relationship platform, including schema, tiering and scoring, deduplication, enrichment and the interaction logging standard.
Report on the funnel. Produce funnel, coverage and data hygiene reporting for the weekly pipeline call and the monthly executive readout, and maintain the KPI dashboard.
Control access. Manage access controls and permissions on the relationship platform.
Team and Control
Develop the Analyst. Manage and develop the Analyst, Capital Markets Intelligence and CRM.
Operate within the rules. Operate within private placement marketing constraints and approval workflows, and maintain audit ready records across investor activity.
Candidate Profile
Experience
6 to 10 years of experience in investor relations, capital formation, private placement or fund marketing operations at an alternative asset manager, placement agent, fund administrator or investment bank.
Hands-on experience running DDQs, data rooms and subscription processes.
Exposure to multiple alternative strategies, such as credit, special situations and private equity, is preferred, as is exposure to gaming, entertainment or technology investing.
Domain Expertise
Working knowledge of fund marketing compliance and private placement rules.
Familiarity with institutional reporting standards and standard
DDQ
formats is preferred.
Skills and Competencies
Demonstrated accountability as a CRM administrator and data owner, ideally in Salesforce.
Experience with marketing automation tools and data providers such as Preqin or PitchBook is preferred.
Exceptional business writing skills.
Strong organization across multiple time zones and workstreams.
Discretion with confidential information and a high degree of ethics and integrity.
Education and Credentials
A bachelor's degree is required.
The
SIE
, Series 7 and Series 63 licenses and the
CAIA
designation are preferred.
Work Authorization
Candidates must be authorized to work in the United States.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring. Reasonable accommodations are available to applicants on request.
Criminal History Consideration:
For the Vice President, Investor Relations and Capital Formation, we will conduct a background check that may include the following:
Criminal history check, including fingerprinting where securities registration is required
Employment verification
Education verification
Professional license verification and regulatory disclosure review
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Handling sensitive financial information and investor subscription and onboarding records
Accessing confidential company and investor data
Ensuring compliance with securities and private placement regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact
careers@xsolla.com
.
By submitting the following job application form, you consent to Xsolla processing your data for career-related inquiries and potential employment opportunities. We process your data in accordance with this
Xsolla Privacy Notice for Job Applicants
. Please direct any inquiries regarding your data privacy to
careers@xsolla.com
.
Compensation is competitive and negotiable based on experience, and includes performance-based incentives, equity participation, and comprehensive health, retirement, and wellbeing benefits.
Location: Barcelona; Warsaw; Tallinn; Istanbul; Lisboa; Berlin; Tbilisi; Amsterdam; Krakow; London
Workplace: Remote
ABOUT VOODOO
Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz.
TEAM
Our Gaming team is made up of hybrid-casual, casual, and mid-core experts. Our 'Core' games team supports internal and external studios worldwide in creating, developing, and launching new hit games, whilst our 'Live' games team focuses on delivering higher engagement on our existing and successful games.
Joining our Live games team means collaborating with gaming industry experts on globally renowned, enduring games while embracing exciting new entrepreneurial ventures. With over seven billion downloads worldwide and a portfolio of more than 10 resilient hybrid games generating more than $20m per year, we are the world's largest and most successful hybrid publisher.
You will be joining one of our Live Studios, working on Paper.io 2. https://play.google.com/store/apps/details?id=io.voodoo.paper2&hl=en
With Paper.io2, we’re building an iconic game that players will never forget!
We're a small team of excellent people who take care of everything from ideas to testing, and we intend to grow while maintaining our high standards.
ROLE
- Conduct comprehensive manual testing of our mobile games to identify and document crucial defects, taking ownership of the entire QA process to assure quality and user experience.
- Creating processes and tools to improve the overall quality of the game.
- Follow the technical KPIs of our live games and propose strategies to continuously improve them.
- Coordinate closely with design and development teams, understanding game mechanics and providing essential feedback to improve and refine the product.
- Design test plans for new features and releases.
- Prioritize and execute testing tasks efficiently at different development stages, aligning with project timelines and objectives while independently addressing and resolving issues found.
- Foster an open feedback culture, actively participating in constructive dialogue with team members to facilitate collaboration and innovation.
- Work with our central tech teams in quality-related initiatives.
PROFILE
- 3+ years as a QA Engineer in Mobile Games, demonstrating ownership and successful project completion.
- Strong problem-solving skills with the ability to take up tasks from start to finish with little assistance and identify and address issues independently and effectively.
- Reliable self-starter and team player, capable of taking responsibility and contributing positively to team dynamics.
- Passion for mobile games with insight into the player's perspective and expectations.
- Proven experience using various testing tools and methodologies for mobile games.
- Clear communication skills with the ability to articulate complex ideas to various stakeholders effectively.
- Good understanding of Free-to-Play (F2P) games and game design principles and release management experience are a plus
- Fluent English (speaking and writing)
- AI-first mindset: Comfortable using AI daily and building custom agents or reusable automations to speed up your work
BENEFITS
- Best-in-class compensation
- Other benefits according to the country you reside
Location: SF Bay Area; US Remote
Workplace: Remote
ABOUT THE ROLE
Cyberhaven is building Flow, a unified data security platform spanning Human Data Security, Agentic Data Security, and Data Security Posture Management. The people who use it are security analysts, insider-risk investigators, and data protection leaders — experts doing demanding work under time pressure, who live in our product all day. And increasingly they are not working alone: AI agents are becoming actors inside the enterprise and inside our product, which means the experience we design now has to serve both the human doing the judging and the agent doing the work.
We are looking for a Director of Product Design to lead our design team and own what Flow feels like to use. You will set the experience vision for the platform, define the interaction patterns for a generation of security work that is part human and part agentic, and lead the designers and researchers who make it real.
You will lead a small, talented team of designers and will partner directly with the CPO, product management, engineering, and customer experience, and you will operate as the design voice in the rooms where the roadmap and scope get decided. This is a hands-on leadership role: you will raise the craft bar and grow your team, and still be close enough to the work to have an independent point of view about what we should build.
WHAT YOU'LL DO
- Own the end-to-end product design experience across Flow, HDS, ADS, and DSPM from the analyst’s daily workflow to how the platform holds together as one product rather than three.
- Define the next-generation experience vision for the platform, including how humans and AI agents work together inside it: agent-assisted investigation, human-in-the-loop decisions, explainability, and the interaction patterns that let a security professional trust and override automated work.
- Lead, coach, and grow a team of product designers, and raise the standard for craft, critique, and how design decisions are argued and defended.
- Own the UX research function and make sure the team’s work is grounded in evidence customer interviews, usability testing, support and RFE signal, and product instrumentation rather than internal opinion.
- Partner with product management and engineering from the earliest stage of every major initiative, shaping the problem definition and scope rather than styling decisions that have already been made.
- Build and evolve the design system and the patterns that let a growing engineering organization ship a consistent experience at speed.
- Establish how design measures itself usability benchmarks, task success, time to resolution for core analyst workflows, adoption of new surfaces, support deflection and report against it.
- Drive the experience work behind platform migration, making sure the move to Flow is something customers want rather than something they endure.
- Represent the customer’s experience in executive forums roadmap reviews, business reviews, and planning with a clear and honest read on where the product stands.
WHO YOU ARE
- 10+ years in product design, including 4+ years leading and developing designers, with a portfolio of shipped work you can walk through end to end.
- Worked in cybersecurity, or designed for security operations, insider risk, or data protection teams.
- You have set an experience vision for a complex product and then delivered against it not just a concept deck, but patterns and surfaces that shipped and held up.
- Experienced with complex, expert-user enterprise software tools where the user is a professional doing demanding work, not a consumer. Security, IT operations, observability, data infrastructure, or similar domains.
- You have designed AI-powered or agentic product experiences and have a real point of view on trust, transparency, control, and what happens when the model is wrong.
- Strong systems thinker: you can hold a platform-level information architecture in your head, and you build design systems that make teams faster instead of slowing them down.
- You value and use research. You know how to run the function, ask the right questions of it, and act on what comes back.
- An exceptional communicator and influencer. You can tell a room of executives something they do not want to hear, ground it in the customer’s reality, and leave with a decision.
- A people leader first. You develop designers, give direct feedback, and build a team that does its best work.
- You operate with urgency and judgment in a fast-moving environment, and you are comfortable making progress before every input is in hand.
- Located in the US (SF Bay Area preferred).
- Led design through a major platform migration or the consolidation of several products into one.
- Experience building a design function hiring, leveling, process, and the operating rhythm not just running one that already existed.
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
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