Location: Distributed
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location: Seattle, WA
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
Compensation
Compensation may be adjusted depending on work location.
This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan.
For Washington: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
ROLE SUMMARY
Gravie is seeking a technically engaged Senior Manager, Engineering to lead two teams, Carrier Integration and Platform Maturity, each staffed by a mix of full-time and contract engineers. Carrier Integration builds and runs integrations with insurance carriers, enrollment platforms, and HRIS/payroll providers, where data correctness directly affects members’ coverage and deductions. You will own outcomes for both teams, in partnership with your Product Management counterparts: what ships and how reliably it runs in production. You will be the face of these teams in cross-team, leadership, partner, and vendor forums, bringing decisions back and raising priorities and risks early.
We are at a critical stage of agentic AI adoption. Engineers at Gravie use AI agents to develop specs and plans and execute multi-step engineering work, while owning guardrails, acceptance criteria, and the quality of what ships. This role is central to that shift. You will be an active champion for agentic AI adoption and accountable for how effectively both teams adopt these practices, including helping build the tooling that makes them work.
The right fit solves problems creatively, gets directly involved when a team needs it (reviewing merge requests, helping debug production issues, and critically reviewing architecture and designs, though not necessarily writing code), and helps teams see what they’re missing, such as risks, gaps, or better ways of working. They challenge assumptions and improve how work is scoped. This is not a role for someone who only runs the process; we want someone who actively improves how the teams work and what they deliver.
KEY RESPONSIBILITIES
- Set clear expectations for every team member, including full-time and contract engineers, and manage performance against them, including difficult conversations.
- Represent the teams in cross-team and leadership forums (EM/PO syncs, leads syncs, partner and vendor calls, RAID log reviews, Go/No-Go meetings). Bring decisions back to the teams and raise our priorities and risks.
- Spot blockers early, work with owners across teams and vendors to resolve them, and escalate when needed.
- Keep delivery health visible: maintain accurate Jira status and sprint commitments, send timely stakeholder updates, and flag risk early.
- Make sure every epic, incident action item, and production-readiness checklist has a named owner and due date, and drive it to closure. Nothing important sits unassigned.
- Own engineering quality for both teams: test strategy, contract tests between services, CI quality gates, and production-readiness reviews before go-live.
- Ensure team ceremonies happen and are effective for both teams, including standups, backlog refinement, sprint planning, sprint reviews, and retrospectives, whether you facilitate them yourself or partner with Product and engineering leads to do so.
- Evolve how the teams work as AI changes software delivery: research emerging practices, run experiments, and bring the teams along.
- Lead a blended team of full-time and contract engineers, managing capacity and alignment to Gravie priorities.
- Coach and mentor each direct report through regular 1:1s, a development plan for each person, and timely, candid feedback.
- Grow the next generation of leaders by developing engineers into leads and future engineering managers.
- Manage vendor partners end to end: SOWs, staffing plans, change orders, performance, and knowledge transfer so Gravie isn’t dependent on any one contractor.
- Hire and grow full-time engineers as we move key capabilities from contract to in-house teams.
- Partner with Product, Data, Security, and Infrastructure to translate ambiguous business problems into clear, deliverable work.
- Partner with Security to make sure the teams handle PHI/PII appropriately and that security findings are owned and fixed.
- Own the effective adoption of agentic AI practices across both teams: champion the change, set clear expectations for how agents are used, and measure whether it is improving outcomes. Help engineers raise the bar on problem framing, guardrails, acceptance criteria, and risk identification.
- Build and contribute to the tooling, workflows, and shared practices that help teams get better results from AI agents.
- Use AI in your own leadership work, such as planning, spotting delivery risk, drafting decision documents, preparing for 1:1s, and reporting, applying the same judgment and review you expect of your teams.
- Participate in the on-call rotation for critical production incidents and drive follow-up and post-incident improvements.
QUALIFICATIONS
- Prior experience managing multiple engineering teams at the same time.
- Experience leading teams that blend full-time and contract engineers.
- A track record of developing people, including at least one example of someone you grew into a lead or manager.
- Experience building and operating integrations with third-party vendors and partner APIs.
- Experience building systems that handle PHI/PII in a regulated environment (HIPAA or similar).
- Strong communication with senior cross-functional stakeholders, in writing and in live meetings.
- Strong command of scrum and kanban and the judgment to know when each fits, plus active curiosity about how AI is changing the way engineering teams plan and deliver. Experience maintaining risk and dependency tracking (e.g. RAID logs).
- Comfort with on-call responsibilities and managing critical production incidents.
- Practical experience with AI coding agents and agentic development workflows, and a track record of driving AI adoption on a team, including building tooling or practices that others adopted.
- Concrete examples of using AI to lead more effectively, beyond driving team adoption.
- Technical depth to review merge requests, help debug production issues, critically review architecture and designs, and spot gaps in a test suite. This role does not require writing production code day to day.
- A creative approach to problem solving, with the judgment to know when to dig in and when to escalate.
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: San Francisco
Workplace: Hybrid
Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently.
This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale.
ABOUT THE ROLE
The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready.
Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement.
RESPONSIBILITIES
- Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track.
- Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer.
- Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date.
- Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers.
- Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work.
- Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own.
- Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews.
- Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort.
- Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring.
WHAT WE'RE LOOKING FOR
The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet.
Must-haves
- 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus.
- A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity.
- Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs.
- Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust.
- Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details.
- Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close.
- Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it.
- Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform.
- High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly.
Nice to have
- Experience onboarding sellers for AI, developer or other technically complex products.
- Background in instructional design or adult learning.
- Previous experience as a BDR/SDR or as a BDR/SDR manager.
- Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles.
- Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics.
- Experience using AI to build content or automate enablement operations
Location: San Francisco
Workplace: Hybrid
Perplexity is hiring sellers fast, and every new seller has to learn a fast-moving product line: Enterprise, Comet, Computer and the API. We're looking for a Sales Onboarding Manager to own how new sellers go from their first day to selling on their own. You'll build the program, keep it current, run it, and certify that each seller is ready before they sell independently.
This is a high-ownership, highly visible role on a small Sales Enablement team. You'll partner with the Sales Enablement Lead and work closely with sales leaders, frontline managers, Product, Product Marketing, Solutions and Revenue Operations. Your goal is a robust, relevant, progressive and measurable ramp that gets faster as we scale.
ABOUT THE ROLE
The Sales Onboarding Manager owns the onboarding experience for Enterprise and Commercial Account Executives (AEs) and Business Development Representatives (BDRs), from Day 1 through field certification. You'll design the curriculum, keep it up to date as the product changes, lead the sessions yourself, manage the logistics of placing each cohort into the right sessions, and run the certifications that decide when a new hire is ready.
Company-wide new-hire orientation is owned by a separate onboarding role. Ongoing training for ramped sellers is owned by Sales Enablement. You'll partner with both so new sellers move smoothly from orientation into their sales ramp and then into working independently with ongoing training from Enablement.
RESPONSIBILITIES
- Own the sales onboarding program. Co-design and run role-based ramps for BDRs and for Enterprise and Commercial AEs, including learning objectives, milestones and time-to-productivity targets for each stage. Where BDRs and AEs need the same foundations, they learn them together. Where the jobs differ, each gets its own track.
- Build the BDR ramp. Teach new BDRs prospecting and outbound: ideal customer profile and persona research, account and territory rules, multi-channel sequences, cold calling, cold email, qualification, and clean handoffs to AEs. Get BDRs productive in the prospecting stack, including Salesforce, Apollo and the dialer.
- Build and maintain content. Create and update modules, playbooks, talk tracks, demo guides, knowledge checks and self-paced content. Update materials as products, pricing, positioning and process change, and retire anything out of date.
- Facilitate live sessions. Lead engaging, interactive sessions (virtual and in person) on Perplexity's products, sales process, customer personas, discovery, demos, objection handling and tools. Bring in subject-matter experts from Product, Product Marketing, Solutions and top sellers.
- Run cohort logistics. Work with Recruiting and sales leaders to track incoming hires, assign each one to the right sessions for their role, segment and start date, and manage calendars, attendance, make-ups and pre-work.
- Certify field readiness. Design and run role-specific certifications using clear rubrics. For BDRs, that means cold-call, email and qualification certifications. For AEs, it means pitch, discovery and demo certifications. Both roles also certify on tools. Calibrate scoring with BDR and sales managers, give actionable feedback, and decide when a new hire is ready to sell on their own.
- Partner with frontline managers. Give managers visibility into each new hire's progress, flag risks early, and equip managers to reinforce onboarding through coaching and call reviews.
- Measure and improve. Track completion, certification pass rates and ramp attainment. For BDRs, also track activity, meetings booked and accepted, and pipeline sourced. For AEs, also track time to first meeting, pipeline and closed business. Use the data and new-hire feedback to improve the program each cohort.
- Scale with leverage. Use AI tools, including Perplexity's own products, to build content faster, personalize learning paths and automate repetitive logistics so the program keeps up with hiring.
WHAT WE'RE LOOKING FOR
The best candidates are strong facilitators who also design programs and run operations well. You can command a room, build a curriculum from a blank page, and keep a complicated cohort calendar running smoothly. You hold a high bar for readiness and know how to tell a manager when a seller isn't there yet.
Must-haves
- 2–4 years in sales enablement, sales onboarding or sales training, ideally at a high-growth B2B SaaS or AI company. Experience carrying a quota or managing sellers is a strong plus.
- A track record of designing and running a sales onboarding or ramp program end to end, with measurable impact on ramp time or productivity.
- Excellent live facilitation, virtual and in person, with sellers at different experience levels, from early-career BDRs to seasoned AEs.
- Experience designing and running certifications or skills assessments (such as cold-call, pitch, discovery or demo) using rubrics that sales managers trust.
- Strong program management and operational rigor. You can run several overlapping cohorts, schedules and stakeholders without dropping details.
- Working knowledge of modern sales methods (such as MEDDICC, Command of the Message or similar), outbound prospecting and the full sales cycle from first touch to close.
- Comfort learning technical products quickly and explaining them clearly. You can learn an AI product well enough to teach and demo it.
- Fluency with the sales tech stack, such as Salesforce, a conversation-intelligence tool and an LMS or content-management platform.
- High ownership and comfort with ambiguity in a fast-moving environment where the product changes weekly.
Nice to have
- Experience onboarding sellers for AI, developer or other technically complex products.
- Background in instructional design or adult learning.
- Previous experience as a BDR/SDR or as a BDR/SDR manager.
- Experience building onboarding for both Enterprise and Commercial/velocity sales motions, or for Customer Success roles.
- Experience standing up enablement tooling (LMS, content hub, call library) or reporting on ramp metrics.
- Experience using AI to build content or automate enablement operations
Location: Remote - USA
The Senior Manager of Internal Monitoring plays a pivotal role in leading and overseeing second-level auditor monitoring across all ODAG functions—including Utilization Management (UM), Claims, and Appeals & Grievances—to ensure operational compliance and alignment with regulatory standards and Clover policies.
Specifically, this role provides direct clinical monitoring leadership by conducting clinical evaluations for UM and clinical appeals to guarantee high-quality, sound clinical decision-making. In addition to guiding monitoring workflows and evaluating operating controls, the Senior Manager conducts risk-based operational audits, assesses alignment with clinical hierarchy, and drives process optimization through Artificial Intelligence (AI) integration. The Senior Manager also analyzes quality trends and root causes, delivers executive performance reporting, and collaborates cross-functionally with internal business leaders and BPaaS partners to resolve operational risks and execute effective remediation strategies. This role is also accountable for leading the Internal Monitoring function across clinical and non-clinical second-level monitoring, including helping to set the 6-12 month strategy, priorities, capacity, and operating approach. The Senior Manager leads and develops the Internal Monitoring team and ensures people, processes, and monitoring capabilities are aligned to evolving regulatory and business risks.
As a Senior Cinical/Operations Internal Monitoring Manager, you will:
Clinical Monitoring (UM & Clinical Appeals):
Direct and perform second-level clinical reviews across Utilization Management (UM) and Clinical Appeals to evaluate auditor decision-making accuracy, compliance with clinical hierarchy, and adherence to medical policies and evidence-based guidelines.
ODAG Second-Level Monitoring Management:
Lead second-level monitoring programs encompassing all ODAG operational areas (UM, Claims, and Appeals & Grievances) to verify processing accuracy, maintain regulatory alignment, and evaluate key operating controls, including Sarbanes-Oxley (SOX) Claims QA Control testing.
Lead and Develop the Internal Monitoring Team:
Lead, coach, and develop team members responsible for clinical and non-clinical monitoring across ODAG functions. Set clear priorities and performance expectations, allocate work based on regulatory risk and capacity, hold team members accountable for quality and outcomes, and build the capabilities needed to deliver sustained monitoring effectiveness.
Audit Analysis & Corrective Action:
Analyze monitoring findings and data trends to identify root causes, uncover clinical improvement opportunities and process vulnerabilities, and oversee actionable remediation plans.
Controls & Governance Assessment:
Execute deep-dive clinical monitoring reviews to test the adequacy, effectiveness, and strength of internal controls, clinical decision-making protocols, standard operating procedures (SOPs), and regulatory guidance.
Reporting & Stakeholder Engagement:
Prepare and present comprehensive monthly quality performance and monitoring reports to key operational leaders, BPaaS and business partners, and compliance providing clear feedback, customer impact analysis, and actionable recommendations.
Remediation & Risk Mitigation:
Partner with processing teams, business leaders, Compliance, and BPaaS partners to design effective remediation strategies, follow monitoring errors through remediation, and validate results through focused post-remediation reviews.
Quality Management & Focused Projects:
Support quality projects and maintain monitoring tools to expand clinical quality monitoring, initiating focused quarterly audits based on emerging clinical risks.
Training & Intervention:
Identify critical clinical gaps requiring monitoring intervention. Work with business teams to support development of plans, tailored training materials, and refresher sessions to promote improved decision-making performance.
Documentation:
Develop, standardize, and maintain comprehensive ODAG Monitoring tools and Playbooks, standard operating procedures (SOPs), audit workbooks, and audit readiness documentation to safeguard operational consistency and support Compliance Business Continuity.
CMS Regulatory & Audit Support:
Serve as a key contributor to CMS Program Audit preparation, mock audits, ODAG audit data universe validation, and regulatory decision-making protocol compliance initiatives.
Artificial Intelligence (AI) Integration:
Leverage AI-driven audit tools, machine learning analytics, and automated reporting workflows to optimize sampling methodologies, detect emerging compliance risks, and elevate the accuracy and scalability of clinical monitoring operations.
You should get in touch if:
You have active, unencumbered Registered Nurse (RN) license required.
You have minimum of 3+ years of direct experience in internal monitoring, clinical quality oversight, compliance auditing within a Medicare Advantage health plan.
You have a demonstrated experience with CMS Program Audits, ODAG audit data universes, clinical decision-making protocols, and Medicare Advantage operational guidelines. Knowledge of the MCG clinical decision-making tool is highly desirable.
You have a proven capability to influence cross-functional clinical teams and collaborate effectively with BPaaS vendors.
You have a demonstrated experience leading and developing teams, including setting priorities, managing performance, coaching employees, allocating capacity, and building team capability across complex or regulated operations.
You have exceptional project management, prioritization, and organizational skills with the ability to navigate complex clinical priorities in a fast-paced environment.
You have strong analytical and conceptual capabilities to anticipate risks, evaluate clinical process gaps, perform root-cause analysis, and implement forward-looking solutions before issues escalate.
You have meticulous attention to detail with excellent documentation, verbal/written communication, and systems skills for preparing reports and communicating risks to business partners.
You have self-directed professional capable of driving results independently while fostering a positive, team-oriented environment and remaining current on process, regulatory guidance, and company policies.
You thrive under pressure to meet tight regulatory and audit deadlines, with flexibility to support peak operational or audit periods.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Reimbursement for office setup expenses
Monthly cell phone & internet stipend
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-REMOTE
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$129,200
—
$168,000 USD
Location: US Remote
Workplace: Remote
ABOUT THE ROLE
Join Cyberhaven’s growing Professional & Managed Services team as the Manager of our Americas Data Protection Analyst team. You’ll lead, scale, and develop a team of analysts who investigate insider-threat signals and endpoint forensics, analyze data-security incidents, surface risk across customer environments, and deliver incident-response documentation and project work. You’ll set the standard for how our customers operationalize Cyberhaven’s Data Detection & Response platform to reduce data loss. We’re looking for a hands-on leader with deep data protection expertise and a client-first mindset, who can build a high-performing team in a fast-paced, high-growth environment and partner closely with customer security and operations teams. This role reports to the Director of Professional Services.
WHAT YOU’LL DO
- Lead, coach, and develop a team of Data Protection Analysts in the Americas, setting clear goals, giving regular feedback, and building career paths
- Recruit, hire, and onboard analysts, and build the team structure, processes, and capacity plans needed to scale with customer growth
- Own the quality, consistency, and timeliness of the team’s work across customer engagements, including incident analysis, policy and dataset tuning, forensic investigations, and executive reporting
- Establish and maintain playbooks, templates, and best practices for incident investigation, noise and false-positive reduction, and incident-response workflows
- Define and track team KPIs (such as response times, customer satisfaction, and risk-reduction outcomes) and report on them to leadership
- Serve as an escalation point for complex investigations and a trusted advisor to customer security leaders (CISOs, SOC managers, and insider risk teams)
- Partner with clients to develop incident response workflows that map to their security objectives and policies, and guide the team as customers’ data risk strategies mature
- Present formal summaries, trend analyses, and realized-value readouts to both technical and non-technical audiences, including executives
- Stay current on external DLP, Insider Risk, and CASB market trends, and use those insights to shape team strategy and demonstrate customer value
- Collaborate with Cyberhaven’s Product and Development teams to relay customer and analyst feedback, drive requirements, and develop innovative strategies for monitoring and preventing data loss
- Work with Sales, Customer Success, and Support to ensure smooth handoffs and consistent customer experiences
- Work with Service leaders in other regions to align methodologies, share learnings, and operate as one global team
WHO YOU ARE
- 7+ years of experience working with data protection products, including 2+ years leading or managing technical teams (security analysts, consultants, or managed services)
- Proven track record of hiring, developing, and retaining high-performing technical talent, and of scaling a team through growth
- Deep expertise in DLP, Insider Threat, and CASB solutions, with familiarity with SIEM/SOAR integrations (including those adjacent to Cyberhaven)
- Experience advising on security issues affecting data protection and insider risk, both accidental and malicious
- Strong understanding of endpoint protection best practices and of macOS, Linux, and Windows environments
- Knowledge of security controls for handling sensitive data types
- Experience overseeing technical analysis and the documentation and project management aspects of incident response for data security issues
- Familiarity with cloud apps and services; passion for cloud technologies
- Familiarity with AI tools such as Claude, Codex and building and developing agents
- Experience operating in a SaaS, services, or managed-services delivery model, including managing priorities across multiple customers
- Excellent problem-solving and analytical abilities, with both creative and logical thinking
- Customer-centric, highly motivated, with strong empathy and focus
- Excellent written and verbal communication skills; able to create and deliver management-level presentations and analysis on incident investigations
- Effective collaborator in a global, cross-functional team
Joining Cyberhaven means joining the team building Data Security for the Agentic Enterprise. Traditional tools fall short. Cyberhaven traces the full lifecycle of your data, adapting protection to changing context, so protection moves with the way people actually work, not against it. AI Changed Work. We Protect It.
Backed by $250M from leading investors like Khosla and Redpoint, our team includes leaders who built industry-defining technologies at CrowdStrike, Palo Alto Networks, Meta, Google, and more. This role lets you shape the future of data security, working alongside people driven to protect workflows, not just data, for customers who cannot afford to slow down to stay safe.
AI Tools Disclosure: As part of Cyberhaven's hiring process, we use recruiting tools that include AI-powered features to help with tasks like scheduling, note-taking, workflow automation, and other recruiting activities ("AI Tools"). The AI Tools may process information you provide during the application and interview process. When AI-assisted interview note taking is used, candidates are notified in advance and have the option to opt out of the AI-assisted interview note taking.
Cyberhaven is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Location: Remote-Friendly (Travel Required) | San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Claude is trained and served on hardware in data centers Anthropic operates and in sites partners build and run for us. DCSE secures that footprint: the sites, the hardware moving through them, and the people and vendors who touch it. You'll be the engineer for one or more security domains end to end: design the controls, build the systems that enforce and verify them, and set the technical standard the rest of the team and our partners build to.
The engineering is in the controls and the tooling that proves them. The goal is security that runs itself: requirements kept as code and checked automatically, evidence, chain of custody and access continuously verified, and tools and agents in place of manual reviews. We favor simple, standard controls and tools that can be verified over elaborate ones. We use Claude throughout our engineering workflow and expect you to as well.
This is a foundational role: you'll shape how our security engineering is built and scaled. The team's physical security systems engineers design and test the site security systems themselves; this role engineers the controls around them and across the domains beyond the facility itself: hardware custody, media, personnel and vendors. You'll work with the rest of DCSE, Anthropic's compute, data center operations, legal, compliance and procurement teams, and directly with data center operators, hardware vendors and logistics providers.
The role involves regular travel to data center sites, which are critical infrastructure, and may include on-call for security events at them.
Key responsibilities
Security domains, end to end:
own one or more of physical security at partner-operated and Anthropic-operated sites, hardware supply chain and chain of custody, media protection and sanitization, personnel security and site access, third-party and vendor security assessment, and maintenance and contingency controls
Tools, automation and AI agents:
build the internal tools, automation and agents the team runs on: evidence collection, access reviews, asset and custody tracking, partner intake. When a process keeps costing people time, you build the tool that retires it
Security review for new sites, leases and vendors:
find the gaps in the design, the contract and the operator's procedures, write the security terms and exhibits, and verify the fixes after signing
Requirements and procedures as code:
write requirements and procedures that a partner can build to and an assessor can test, kept as code in a version-controlled repository
Site and supplier assessment:
assess sites and suppliers against those requirements, on site and from evidence; document deviations and engineer the compensating control where a requirement can't be met as written
Continuous compliance evidence:
tie controls to the compliance frameworks we and our partners are assessed against, with evidence always current so an assessment pulls from it directly
Security event response:
respond to security events at sites (intrusion alarms, custody breaks, access violations) with operations teams and site operators; write up what happened and fix the control that allowed it
Minimum qualifications
Have engineered a security control domain end to end: designed the controls, built or integrated the systems that enforce them, and verified they work
Read and review code, design the data systems behind security tooling, and build automation (often with AI coding agents) using Git and code review
Have done security work hands-on for data centers, critical infrastructure or a large hardware fleet, in at least one of the domains under Key responsibilities
Have applied a control framework such as NIST SP 800-53, ISO 27001 or SOC 2 to real systems and produced the evidence for it
Write requirements a third party can build to and an assessor can test: each states what must be true, how it is verified and what evidence shows it
Preferred qualifications
Experience across several of the domains above rather than one
Experience at sites you did not fully control: cloud, colocation or GPU cloud operators
Experience with federal assessment regimes based on NIST SP 800-53, including supply chain (NIST SP 800-161) and media sanitization (NIST SP 800-88) guidance; have produced evidence an assessor accepted
Have built governance, risk and compliance (GRC) or evidence automation: automated control checks, asset or custody tracking, questionnaire and assessment pipelines, docs-as-code workflows
Have run incident response at physical sites: alarms, investigations, after-action fixes
Have worked in live data halls and on active construction sites, and can follow a method of procedure
Experience redlining contract security language with legal and procurement counterparts
Experience with international sites: per-country personnel screening and staffing restrictions, data residency, and export controls on hardware
Have built AI agents or automation that replaced recurring manual security work
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$405,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Workplace: fully
Role Overview
The Customer Success Agent is a front-line role on the Ethena Pay support team. You'll report directly to the Customer Success Manager, and be one of the first people we hire into the function.
Most of your time will be spent in the queue, answering users across Zendesk, Telegram and X — including the tricky ones where real money is delayed or stuck. The rest goes into making the queue smaller: sharper macros, better help-centre content, and clear signals to Product, Engineering, Finance, Compliance and GTM team about what's causing tickets.
Support is one of the places a money product can genuinely stand out, and few competitors set a high bar. We want users to talk about how good our support is, and we want ticket volume to fall because the reasons behind it are being removed. You'll sit inside the product team and work day to day with Engineering, Finance and Compliance. As the support and payments-ops organisation grows toward follow-the-sun and multilingual coverage, there's real room to grow with it.
Role Responsibilities
Work the queue: handle inbound tickets across Zendesk, Telegram and X, and consistently hit our published first-response and resolution targets.
Resolve money-movement issues safely: work through stuck or failed withdrawals, card and spend issues, on/off-ramp problems, refunds and KYC questions using our runbooks, four-eyes checks and audit trails.
Escalate with judgement: know when a case needs the CSM, Finance, Compliance or Engineering — disputes and chargebacks, suspected fraud, sanctions hits or anything that looks like an incident — and hand it over with full context.
Make every ticket count as data: tag and categorise accurately so the weekly cluster and contact-rate read is reliable. Route bugs to Product and Engineering with clear reproduction steps, user impact and evidence.
Hold a high quality bar: write replies that are accurate, clear and human. Take part in response QA, act on feedback, and reach out proactively to affected users during incidents using approved comms.
Shrink the queue: draft and maintain macros and help-centre articles, flag repeat contact reasons, and suggest product or self-serve fixes that would remove them.
Work with our rails partners: follow up on individual cases with our card issuer, on/off-ramp, KYC and wallet partners through the escalation paths the CSM owns, and log vendor issues as they happen.
Use AI well: use AI-assisted triage and drafting to move faster, and always check the output for accuracy and tone — especially where money is involved.
Required Skills and Experience
2+ years in front-line support for a live consumer money product — a neobank, payments company, card programme, exchange or crypto money app — where mistakes could move, lose or delay real customer funds.
Hands-on experience resolving money-movement tickets, such as failed or stuck transfers, card declines, refunds, account verification or KYC issues.
Confident working in a helpdesk tool (Zendesk ideally): triage, tagging, macros and help-centre content.
Excellent written English. You explain complex things simply, stay calm and empathetic with frustrated users, and get the facts right.
Comfortable with crypto basics: stablecoins, self-custodial wallets, on-chain transactions and reading a block explorer.
Strong judgement: you follow process where money is involved and know when to escalate rather than guess.
A track record of quality, backed by numbers — CSAT, QA scores or resolution times you're proud of.
Agent-native working: you already use AI tools to triage, draft replies and summarise issues, and you check the output before it reaches a user.
Nice to Have
Fluency in a second language — we're building toward multilingual coverage.
Experience with disputes and chargebacks, fraud triage or KYC/AML operations.
Experience supporting users in community channels such as Telegram, Discord or X.
Experience in an early-stage support team, including writing or improving runbooks and help-centre content.
Experience working in shift-based or follow-the-sun support across time zones.
Location: New York, NY, United States
About Us
Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience.
The Role
Fanatics comprises several businesses: commerce, collectibles, betting and gaming, live events, and more. Our team's job is to make them feel like one company to a fan. That means one experience of contacting support, a cohesive view of activity across the ecosystem, and recognition of loyalty.
As a Staff Product Manager, Ecosystem Support, you’ll build and scale the internal platforms and systems that support the entire Fanatics customer support & operations ecosystem. You’ll define what a shared view of the customer looks like for support purposes, work towards building a cohesive data view, and build the roadmap for using that data to resolve issues faster and treat loyalty members consistently regardless of which product they contact. You will partner closely with stakeholders across product, design, operations, engineering, commercial and more.
Responsibilities
Own the product vision and roadmap for cross-ecosystem customer support, from documenting the current support landscape across operating companies (systems, data, teams, metrics) through defining the target state, its value, and the sequence of work
Define the fan support record in partnership with Data, Engineering, and Architecture, including its sources, the contracts between them, and how support tooling in each business reads from and writes to the shared layer
Reconcile the identity, loyalty, and case taxonomies each business uses today into shared definitions the ecosystem can operate on
Define how Fanatics ONE tier, tenure, and cross-product history feed into prioritization, routing, and agent context across support channels
Build working relationships with product, operations, data, and leadership counterparts in Commerce, Gaming and Collectibles, and drive agreement on shared priorities where incentives differ
Design cross-business data sharing with privacy, state gaming regulation, and Responsible Gaming requirements built in, partnering with Legal, Compliance, and RG to define what data can move where and the controls to enforce it
Define the metrics for cross-ecosystem support and instrument them before the first integration ships
Operate with a high degree of autonomy, driving problem discovery, requirements definition, and delivery while aligning with senior product leadership and cross-functional partners
Qualifications
8+ years of product management experience, preferably on platform, data, or internal-tooling products in a digital product organization
Experience building products for AI-assisted customer support, CX, or operations teams, with a practical understanding of what agents need at the point of contact
Experience leading cross-organizational initiatives where you were accountable for the outcome but did not own the roadmap or the delivery teams
Demonstrated ability to reach agreement in large, matrixed organizations with competing priorities and incentives and ship across multiple business units
Strong ability to partner with engineering and data teams and clearly communicate technical and product requirements
Excellent written and verbal communication skills, with the ability to articulate product decisions and tradeoffs to executive audiences
Comfort making decisions with incomplete information and revising them as data changes
Experience with loyalty or membership programs spanning multiple products or brands preferred
Experience in regulated industries where data sharing has legal limits is a plus, but not required
#LI-LS2
Ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. The range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual offer is confirmed. In addition to the base and bonus, full-time employment, and more. For information about our benefits, please visit
https://benefitsatfanatics.com/
Salary Range
$161,000
—
$212,000 USD
By submitting your application, you agree to our terms of service and acknowledge you have read our
Candidate Privacy Policy.
Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it
here
.
Location: United States- Mossville, Illinois
Founded in 1985, ATS is a company with a presence in the United States, Mexico and the United Kingdom. We are professionals in Industrial Maintenance and we make factories run better.
Fundada en 1985, ATS es una empresa con presencia en los Estados Unidos, México y el Reino Unido. Somos profesionales en mantenimiento industrial y hacemos que las fábricas funcionen mejor.
Principal Duties/Responsibilities:
· Coordinates and participates in installing unit or system to be tested in test fixtures, connecting valves, pumps, hydraulic, mechanical or electrical controls, cabling, tubing, power source, and indicating instruments.
· Participates in installations and hardware changes.
· Sets up the tested product to the proper operating conditions, collects corresponding data and tears down equipment.
· Confers with engineering personnel to resolve fabrication problems relating to specifications and to review test plans, such as types and cycles of tests, conditions under which tests are to be conducted, and duration of tests.
· Examines parts for conformance, using precision measuring instruments; may recommend replacement of defective parts where needed.
· Activates controls to apply electrical, hydraulic, pneumatic, or mechanical power and subject test item to successive steps in test cycle.
· Monitors controls and instruments and records test data for engineers.
· Utilizes a basic understanding of controls and instrumentation.
· Under general supervision, provides basic data analysis to ensure quality and uncover trends.
· Collaborates with engineers regarding data analysis and conclusions.
· Participates in Continuous Improvement activities--processes, results and cost savings.
· Receives regular mentoring from higher level technicians; provides basic mentoring to lower level technicians.
· Completes technical self-study programs for career development.
· Follows all safety related policies, rules, regulations, technical instructions and guidelines; situational awareness and identify unsafe behaviors and conditions.
· Complies with 5S and housekeeping standards
Knowledge, Skills, Abilities, & Behaviors Required:
· Basic mechanical knowledge and/ or basic knowledge of internal combustion engine, diesel/gas engines, test cell operations or data collection systems.
· Ability to operate PC or PDP11 controlled equipment.
· Proven ability to work successfully with computers, including Microsoft Suite experience.
· Ability to successfully communicate and interact with other team members, customers, and management.
· High School Graduate or equivalent (GED).
· Associates degree with a Technical focus or 18 months of related experience in general industry.
Physical Demands and Working Conditions:
· While performing the duties of this job, the employee is regularly required to stand; walk; use hands/fingers to handle, or feel; reach with hands and arms; climb, ascend/descend or balance to heights that may require a ladder or lift; stoop, kneel, crouch, or crawl in confined spaces; and talk or hear. The employee is occasionally required to sit. The employee must occasionally lift and/or move more than 50 pounds. The employee is regularly required to use close vision and color vision. The employee is occasionally exposed to outside weather conditions and risk of electrical shock. Work is typically performed in a factory environment and is usually very loud. In the factory environment, the employee may be exposed to hazardous materials and/or greasy or slippery factory floors.
ATS believes in fair and equitable pay. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. We also offer market leading benefit programs including Medical, Dental and Vision plans, PTO, a 401k retirement plans with employer matching, tuition reimbursement, and more.
Pay Range
$24.83
—
$31.76 USD
ATS is committed to providing equal employment opportunities in all aspects of employment to all applicants and employees without regard to age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information, or other legally protected status. Review the privacy policy
here.
ATS se compromete a brindar igualdad de oportunidades de empleo en todos los aspectos del empleo a todos los solicitantes y empleados, independientemente de su edad, color, raza, religión, sexo (incluido el embarazo, identidad de género y orientación sexual), origen nacional, discapacidad, estatus de veterano, información genética u otro estatus legalmente protegido. Revisión de la política de privacidad aquí
here.
Location: Fond du Lac, WI Corporate Office ; Madison, WI
Improving America’s infrastructure isn’t for the weak. It takes grit, determination, and hard work to execute high impact projects. Michels Corporation engages 8,000 people and 18,000 pieces of heavy equipment in our insatiable drive to be the best. Our work improves lives. Find out how a career as an Office Administrator can change yours.
An Office Administrator is responsible for supporting a variety of divisions across the Michels Family of Companies, as well as managing the office buildings. The Office Administrator must demonstrate the ability to develop resources that create timely and efficient workflow. Critical for success is the ability to embody the corporate culture in all interactions and demonstrate professionalism and excellence in customer service.
Why Michels?
We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors
Our steady, strategic growth revolves around a commitment to quality
We are family owned and operated
We invest an average of $5,000 per employee on training each year
We reward hard work and dedication with limitless opportunities
We believe it is everyone’s responsibility to promote safety, regardless of job titles.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why you?
You thrive in fast-paced environments under tight deadlines
You enjoy collaborating and communicating with your teammates
You like to know your efforts are noticed and appreciated
You have strong time management, verbal, and written communication skills
Key Responsibilities:
Provide administrative needs of office operations and procedures such as preparation of information management, security cards, filing systems, requisition of supplies, and other clerical services.
Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
Answer telephones and greet and direct visitors.
Organizing and sorting incoming and outgoing mail.
Plan office layout, development of office budget, and cost reduction programs.
Ensure completeness, accuracy, and timeliness of paperwork for approval.
Prepare reports for guidance of management.
Manage outside vendors, ensuring cleaning, extermination, and other services rendered.
Other duties as assigned.
What it takes:
High school diploma or GED, 3+ years of related administrative experience, or an equivalent combination
Proficient in Microsoft Office Suite
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team.
Associate’s degree (desired)
Experience in customer service (face to face and/or through telecommunications) (desired)
Communication skills, both oral and written: accurate, clear and concise (desired)
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: London, UK
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As an Enterprise Account Executive at Anthropic, you'll join the foundational team at the forefront of introducing our cutting-edge AI productivity API and SaaS solutions to semiconductor organisations across the Netherlands. You'll drive the adoption of safe, frontier AI by securing strategic deals with semiconductor equipment makers, chip designers and manufacturers, and the specialist suppliers around them. You'll leverage your consultative sales expertise in the semiconductor and high-tech sector to propel revenue growth while becoming a trusted partner to semiconductor stakeholders, helping them embed and deploy AI while uncovering its full range of capabilities across hardware and software engineering, R&D, manufacturing, supply chain and field service. In collaboration with GTM, Product, and Marketing teams, you'll continuously refine our value proposition, sales methodology, and market positioning to resonate with semiconductor decision-makers.
The ideal candidate will have a passion for developing new market segments, pinpointing high-potential opportunities, and executing strategies to capture them. By driving deployment of Anthropic's emerging products, you will help enterprises obtain new capabilities while also advancing the ethical development of AI.
Responsibilities:
Win new business and drive revenue for Anthropic within the semiconductor sector. Navigate complex, global, engineering-led organisations to reach key decision-makers, educate them about our services, and help them succeed with Anthropic. You'll own the full sales cycle, from first outbound to close
Design and execute innovative sales strategies tailored to semiconductor procurement cycles, R&D and capex budgeting, and supplier qualification processes to meet and exceed revenue quotas. Analyse semiconductor market landscapes, trends, and dynamics to translate high-level plans into targeted sales activities and campaigns
Spearhead market expansion by identifying new use cases within hardware and software engineering, design and verification, R&D, manufacturing and quality, supply chain and procurement, and customer support and field service. Collaborate cross-functionally to differentiate our offerings for semiconductor applications
Navigate complex semiconductor stakeholder ecosystems including executives, engineering and R&D leadership, IT and security teams, digital transformation functions, legal and compliance, and procurement offices to build consensus
Inform product roadmaps and features by gathering feedback from users and conveying semiconductor market needs. Provide insights that strengthen our value proposition for semiconductor clients
Continuously refine the semiconductor sales methodology by incorporating learnings into playbooks, templates, and best practices. Identify process improvements that optimise sales productivity and consistency
You may be a good fit if you have:
8+ years of B2B sales experience in SaaS, API solutions, or emerging technologies
A track record of managing complex sales cycles within semiconductor, high-tech or advanced manufacturing organisations, ideally in the Netherlands or wider Benelux, and securing strategic deals by understanding both technical requirements and engineering use cases
Demonstrated ability to navigate large, global, engineering-led organisations and procurement processes, building consensus among diverse stakeholders including executives, engineering and R&D leadership, and IT departments
Extensive experience negotiating complex agreements within high-tech procurement frameworks, including supplier onboarding, IP protection, security and data governance reviews
Proven experience exceeding revenue targets by effectively managing an evolving pipeline and sales process
Excellent communication skills and the ability to present confidently to various technical and business audiences, from engineering and R&D leads to senior executives
Deep understanding of semiconductor buying cycles, decision-making processes, and key pain points, including the IP sensitivity, export control and supply chain pressures the industry operates within
A strategic, analytical approach to assessing the semiconductor market combined with creative, tactical execution to capture opportunities
A passion for and/or experience with advanced AI systems and their applications. You feel strongly about ensuring frontier AI systems are developed safely and ethically for semiconductor and high-tech use
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
£330,000
—
£380,000 GBP
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, United States
Workplace: hybrid
The Role
We are seeking a highly motivated Financial Controller to join our growing finance team in New York. This is an excellent opportunity for a qualified accountant with 3+ years of post-qualification experience (CPA / ACA / ACCA) and a background in business services, audit, or corporate accounting who is looking to step into a fast-moving, dynamic, global environment for a high-growth business.
The successful candidate will play a key role in managing the Americas entities and operations, supporting the month-end close process, preparing accurate financial statements, maintaining robust controls, and ensuring compliance across multiple jurisdictions. The role includes supervision of local finance personnel and close collaboration with our shared services accountants.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business — so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with an established presence in North America, EMEA and APAC. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Oversee and support regional finance operations, including supervision of local finance personnel and coordination of accounting, reporting, and control activities across the Americas.
Partner with the bookkeeping team and shared services accountants to review journal entries and ensure financial transactions are recorded accurately and on time as transaction volumes grow.
Maintain and reconcile general ledger accounts, including accruals, prepayments, intercompany balances, and fixed assets, and strengthen the reconciliation framework as the business scales.
Support the month-end and year-end close, ensuring accounts are properly reconciled and supporting schedules are complete, and help shorten the close as reporting demands increase.
Prepare monthly management accounts and assist with statutory financial statements under UK GAAP and, where applicable, US GAAP.
Support regulatory financial reporting, including US state-by-state Money Transmitter License reporting, regulatory capital and permissible investment requirements, and preparation of related returns, reconciliations, and supporting schedules as the business expands.
Support the global Tax function with tax accounting, reporting, and compliance across the Americas, including:
Preparation of tax provisions, tax account reconciliations, supporting schedules, and information required for corporate and indirect tax filings (including sales & use tax, GST/HST, and VAT).
Intercompany accounting and transfer pricing implementation, including recording and reconciling intercompany charges and maintaining supporting documentation.
Work with auditors by preparing audit schedules and supporting documentation and responding to queries.
Maintain and continuously improve financial controls, including designing controls that can scale with headcount, product, and entity growth.
Support budgeting and forecasting with accurate historical information, and help build the models and processes used as the business plans for growth.
Identify opportunities to streamline and automate finance processes, and help implement them so the function can support a larger, more complex business without a linear increase in manual work.
Collaborate with finance, risk, operations, and the shared services team so management, statutory, and regulatory reporting stays accurate and consistent as the business is built out.
Requirements
Qualified accountant (CPA / ACA / ACCA) with at least 3 years of post-qualification experience (PQE).
Background in business services, audit, or corporate accounting.
Strong understanding of financial accounting principles, statutory reporting, and control frameworks.
Experience preparing or assisting with consolidated accounts and management reporting.
Exposure to ERP systems (NetSuite preferred) and strong systems orientation.
Experience supporting corporate tax compliance, indirect tax filings, tax provisioning, and intercompany accounting is advantageous, particularly across US and other Americas jurisdictions.
Advanced Excel skills, including data manipulation and analysis.
Excellent attention to detail, analytical thinking, and problem-solving skills.
Strong communication skills, with the ability to partner effectively across global functions and supervise local finance personnel.
Proactive, organised, and able to work independently in a fast-paced, international environment.
Right to work in the United States.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we’re on track to pass $120M by the end of 2026. We’re doubling year over year, with just $12M in net cash burn and a growing US and Canada team of 50+.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us kno
w.
Location: Chickamauga, Georgia
Workplace: OnSite
Behavior Technician (BT/RBT) – Chickamauga, Georgia
Company: Northern Lights Behavioral Consulting, a Finni Health company
Job Type: Part-time Schedule: Monday - Friday, 8:00 AM - 6:00 PM (split schedule potentially)
Location: In-person – Chickamauga, Georgia
Pay: $21 - $27/hour
About the Role
Northern Lights Behavioral Consulting, a Finni Health company, is seeking a dedicated and compassionate Registered Behavior Technician (RBT) to join our team in Chickamauga, Georgia. In this role, you will work one-on-one with children in their homes, using Applied Behavior Analysis (ABA) therapy techniques under the supervision of a Board Certified Behavior Analyst (BCBA) to make a meaningful impact on their development and daily life.
What You'll Do
- Deliver in-person ABA therapy in a child's home
- Follow behavior intervention plans designed by a BCBA
- Collect and record data on client progress and behaviors
- Participate in supervision sessions with a BCBA
- Attend required team meetings and training sessions
What We Offer
- Competitive hourly pay: $21 - $27/hour
- Training and support to obtain RBT certification
- Career growth opportunities within the ABA field
- Mileage reimbursement
- Health, dental, and vision insurance (for full-time employees)
What You'll Need
- Must be at least 18 years of age to meet regulatory, background check, and BACB eligibility requirements for behavioral healthcare providers
- High school diploma or equivalent
- Experience working with children
- Passion for supporting children with special needs
- Reliable transportation
- Early intervention experience (ages 2–6) (Required)
- School-based experience (Required)
- Active CPR certification (Preferred)
- RBT certification (Preferred) or willingness to obtain it within a set timeframe
Physical Requirements
- Ability to lift up to 50 pounds
- Ability to kneel, squat, crawl, sit, and stand for extended periods
- Comfortable engaging in play and physical activity with children
About Us – Northern Lights Behavioral Consulting, a Finni Health Company
Northern Lights Behavioral Consulting partners with Finni Health to provide compassionate, in-home ABA therapy. Finni Health supports local BCBAs and technicians with tools, training, and operational excellence to deliver high-quality care to families in their communities. Together, we are redefining how autism care is delivered—one child at a time.
License/Certification
- CPR Certification (Preferred)
- RBT Certification (Preferred)
Background Check
All candidates must pass a background check. Employment offers are contingent upon successful screening results to ensure the safety of the children and families we serve.
#IndeedHires2026
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Annapolis, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
BLS requirement does not apply in Prep Department
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote, Australia; Remote, Singapore
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Go-to-Market (GTM) Recruiter, you'll help GitLab build the go-to-market teams that drive our growth. In this individual contributor role, you'll partner with leaders across Sales, Marketing, Customer Success, Professional Services, Field Operations, Enablement, and Ecosystems and own searches from intake through close. You'll build inclusive pipelines and use data and market insight to guide hiring decisions, while growing into a trusted talent advisor.
What you'll do
Manage full-cycle searches for Account Executives, Solutions Architects, Customer Success, Sales Development, and Sales Operations, typically carrying 12-15 requisitions at a time, with accurate, timely documentation in Greenhouse.
Lead intake and kickoff conversations to align hiring teams on role scope, territory or segment, quota and ramp expectations, interview plans, and timelines, with senior team guidance as needed.
Partner with hiring teams on structured, equitable interviews with clear competencies and actionable feedback; challenge assumptions and escalate risks or blockers early.
Use talent-market research, compensation and on-target earnings (OTE) benchmarks, funnel metrics, and candidate feedback to shape search strategy and address hiring issues.
Assess sales candidates on track record, quota attainment, deal complexity, and experience relevant to GitLab's sales segments and approach.
Build research-based, diversity-focused sourcing plans that balance applicants, passive talent, referrals, internal talent, and targeted outreach.
Deliver a thoughtful candidate experience through disciplined pipeline management, proactive communication, timely feedback, and offer negotiations that clearly explain compensation and OTE.
Improve recruiting practices by sharing learnings and reusable resources, using artificial intelligence (AI) responsibly, and representing GitLab's mission, values, and culture.
What you'll bring
Full-cycle recruiting experience in competitive markets, including offer and compensation conversations.
Sales or go-to-market recruiting experience, or a strong interest in learning sales segments, quotas, OTE, ramp time, territory design, and sales cycles.
Developing advisor skills: building stakeholder trust, influencing without authority, and managing hiring team expectations.
Experience building proactive, diversity-focused sourcing strategies and balanced pipelines.
A data-informed approach that turns funnel insights into practical actions.
Strong organization across multiple requisitions and clear written and verbal communication across time zones, with attention to detail and candidate care.
Experience with an applicant tracking system and recruiting tools such as Greenhouse, LinkedIn Recruiter, Metaview, LinkedIn Insights, SeekOut, or comparable platforms; ability to evaluate AI-generated work, protect confidential information, and share responsible workflows with team members.
Technology or business-to-business (B2B) software recruiting experience is helpful, not required.
About the team
We work in a globally distributed, remote-first Talent Acquisition team where clear communication and reliable follow-through matter. Guided by GitLab's operating principles, including Speed with Quality, Ownership Mindset, and Customer Outcomes, we take ownership, move with urgency and rigor, and focus on hiring outcomes that matter to our internal customers. We share learnings and create reusable resources to continually improve the quality and consistency of hiring across GTM teams.
How GitLab will support you
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental leave
Home office
support
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title:
CPT-11716
Executive & Business Operations Virtual Assistant
Independent Contractor – CPT-11716 Executive & Business Operations Virtual Assistant/Business Support VA/Entry-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A London-based company that designs, manufactures, and distributes electric harps internationally is seeking a versatile Business Support VA to assist with executive administration, inbox management, task coordination, and routine business operations.
The company operates a small production and distribution business with customers across the UK, Europe, the United States, and other international markets. The VA will help reduce recurring administrative responsibilities for the owner while keeping business activities organized and moving forward.
The ideal candidate will have executive or administrative support experience, excellent written English, strong organizational skills, and the flexibility to assist with different business and occasional personal administrative needs.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Executive Administration & Inbox Management
Monitor, organize, and prioritize assigned business and executive email inboxes
Filter unsolicited emails and flag important messages requiring attention
Draft routine responses and follow up on outstanding correspondence
Assist with calendar management, reminders, research, and scheduling
Maintain organized documents, records, and recurring administrative tasks
Business Operations & Task Coordination
Maintain and update Trello boards, task assignments, and outstanding action items
Follow up with team members regarding deadlines and incomplete tasks
Assist with shipping documentation, supplier communications, and logistics administration
Organize information related to orders, international shipments, and sourcing activities
Coordinate routine administrative requests with existing team members
Financial & Additional Administrative Support
Assist with basic bookkeeping administration, transaction categorization, and accounting records as trained
Organize receipts, invoices, and other financial documentation
Support occasional personal and family business administration, including Airbnb guest communications and service coordination
Assist with additional administrative tasks for related business ventures as the role develops
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Administrative, executive assistant, or business operations experience required
Excellent written English and professional email communication required
Inbox management, scheduling, and task coordination experience required
Trello or comparable project management experience strongly preferred
Shipping, logistics, sourcing, or e-commerce administration experience preferred
Basic bookkeeping or accounting software familiarity preferred
Experience supporting entrepreneurs or multiple small businesses is a plus
Airbnb or short-term rental administration experience is a plus
IDEAL CANDIDATE PROFILE
Highly organized, dependable, and comfortable supporting a busy entrepreneur
Excellent written communicator with strong attention to detail
Proactive with reminders, follow-ups, and task completion
Flexible and capable of managing different types of administrative responsibilities
Comfortable learning new systems and business processes
Resourceful and able to work independently within established guidelines
Professional and discreet when handling confidential information
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Email & Calendar Platforms
Trello – Preferred
Zoho Desk – Familiarity a Plus
Microsoft Office / Google Workspace
Accounting Software – Familiarity a Plus
Shipping & Logistics Platforms – Client Training Provided
Airbnb – Familiarity a Plus
Work Schedule
Contracted Hours per Week: 10 Hours
(
Hours may increase based on performance
)
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior Level
Contracted Hours per Week: 10 hours/week
(
Hours may increase based on performance
)
Daily Working Time: Midday Preferred; Flexible – Exact Schedule TBD UK time
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Excellent Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
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