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Location: Aachen, Germany; Augsburg, Germany; Bad Homburg, Germany; Baden-Baden, Germany; Berlin, Germany; Bergisch Gladbach, Germany; Bernau, Germany; Bielefeld, Germany; Bramsche, Germany; Chemnitz, Germany; Darmstadt, Germany; Dresden, Germany; Düsseldorf, Germany; Essen, Germany; Frankfurt, Germany; Freiburg, Germany; Geoergsmarienhütte, Germany; Görlizt, Germany; Göttingen, Germany; Greifswald, Germany; Halle, Germany; Hamburg, Germany; Heinsberg, Germany; Hannover, Germany; Karlsruhe, Germany; Kiel, Germany; Koln, Germany; Leipzig, Germany; Leverkusen, Germany; Lingen, Germany; Magdeburg, Germany; Mainz, Germany; Mittenwalde, Germany; Munich, Germany; Münster, Germany; Neu-Ulm, Germany; Neuruppin, Germany; Neuss, Germany; Nuremberg, Germany; Osnabrück, Germany; Paderborn, Germany; Potsdam, Germany; Quedlinburg, Germany; Rostock, Germany; Rimbach, Germany; Schwerin, Germany; Ulm, Germany; Stuttgart, Germany; Varel, Germany; Viechtach, Germany; Warendorf, Germany; Wiesbaden, Germany; Wuppertal, Germany Workplace: on-site At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a Insight Analyst to join one of our clients' teams . If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you Key Responsibilities Interpret customer requirements, translate them into reporting deliverables, and assist in generating dashboards, report templates, and query building. Track deadlines and deliverables to ensure prompt report delivery to clients, maintaining overall formatting and visual consistency of reports. Craft contextual and qualitative analyses based on KPIs, proofread/edit reports for accuracy, and verify numbers and report findings. Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency. Conduct quantitative and qualitative analysis of media data to provide clients with insights on brand perception, media performance, and industry trends. Project management to ensure customer satisfaction throughout the delivery process, analyzing mainstream and social media content to inform strategic communication objectives. Utilize Meltwater software, Excel, and PowerPoint to extract data, produce reports, and collaborate with internal teams and clients to enhance value-added initiatives. Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team. 0-2 years of relevant work experience (client-facing roles are advantageous). Exceptional written and verbal communication skills in English, with a particular emphasis on proficient report writing in English. Proficiency in Microsoft PowerPoint & Excel, including PivotTable, VLOOKUP, and similar functions. Meticulous attention to detail, adept at handling recurring tasks and ensuring data integrity. Proficient report writing skills, covering both qualitative and quantitative aspects. Customer-focused mindset with a commitment to exceptional client servicing. Critical thinking skills, facilitating insights derived from data analysis Strong interest in current affairs, mainstream media, and social media trends. Comfortable working autonomously and collaborating effectively with remote team members, including reporting to managers situated in distant locations. Excellent written and verbal communication skills in German and English, particularly in report and curated newsletter writing. Shift work is required to cover early morning delivery schedules

Location: Home based - Worldwide This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the entire spectrum of cloud offerings, from Ubuntu itself to virtualisation and private cloud, Kubernetes, and the implementation of sophisticated open source solutions such as MLops platforms, data platforms and more. We are rapidly expanding the range of open source solutions we offer and deliver to customers, as we move into new industries like telco, finance, health care and media we design and develop new open source solutions to meet their needs. We believe that Engineering Managers should be outstanding engineers themselves. They should feel completely at home troubleshooting technical issues and having technical presales conversations with customers. They should contribute to project delivery themselves, but know that the technical contributions they bring are far less significant than their ability to shape the whole team’s direction, focus and delivery. We grow management skills and train engineers, who are interested in soft skills, to be managers. We believe that open source is just starting to transform the tech sector and enterprise compute. Our goal is to make open source easier, more reliable and more secure for deployment and development. We strive to be the provider of ‘most software to most companies’. To deliver on that ambition, our engineers are carefully selected from the applicants across the globe. We select for brilliance and motivation to take open source to the next level. Our engineering managers help teams achieve more than they realised they could, and feel proud of the result. The role of a Cloud Field Engineering Manager at Canonical The Field Engineering team is our team of cloud solutions architects at Canonical, working directly with our customers, designing private and public cloud solutions fitting their workload needs. The portfolio of products includes on-premise cloud solutions such as Openstack, MicroCloud and Ceph, and solutions that could be deployed either on-premises or in public clouds such as Kubernetes, Kubeflow, Spark, PostgreSQL, etc.  The team works hands-on with the technologies by deploying, testing and handing over the solution to our support or managed services team at the end of a project. Managers and team members also take part in presales conversations to provide technical advice during the sales process. A Cloud Field Engineering Manager is responsible for line management and career guidance. The ability to develop engineering talent, to represent your team from a technical perspective, and to drive collaboration with other teams and customers are all critical to success in this role. You are also expected to actively participate in technical presales to help our department achieve our quarterly goals. Location: This role will be home based, managing a team in your time zone. What your day will look like Lead and develop a team of Field engineers, ranging from graduate to senior, in the areas of Presales and Professional Services Solve customer problems by promoting our technologies and being a trusted advisor Work remotely in a single major time zone Coach, mentor, and offer career development feedback Identify and measure team health indicators Implement disciplined engineering processes Represent your team and product to stakeholders, partners, and customers Develop and evangelise great engineering and organisational practices Plan and manage progress on agreed goals and projects Be an active part of the leadership team, collaborating with other leaders What we are looking for in you Knowledge of cloud computing concepts & technologies, such as Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc. Practical knowledge of Linux and networking Experience in technical presales You are a dynamic person who loves to jump in new projects and interact with people Excellent verbal and written communication skills in English Passion and a track record of developing and growing people Experience in leading, coaching and mentoring engineers Organised and able to ensure your team delivers timely, high quality results An exceptional academic track record from high school and, preferably, university as well Willingness to travel up to 25% of the time. Field Engineers attend internal company events, external tech events and customer meetings. Additional skills that you might also bring Second language - Spanish or French preferred Python knowledge Experience collaborating with external partners Experience collaborating with several internal teams and providing stakeholder feedback for engineering roadmaps What we offer you We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally. Distributed work environment with twice-yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards 40 days annual leave per annum, including public holidays and our All Company holiday periods Maternity and paternity leave Employee Assistance Programme Opportunity to travel to new locations to meet colleagues from your team and others Priority Pass for travel and travel upgrades for long haul company events About Canonical Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Canonical has been a remote-first company since its inception in 2004.​ Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business. Canonical is an equal opportunity employer We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration. #LI-remote

Location: Athens; Thessaloniki Workplace: remote Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation.  The company employs 5, 000 specialists.  We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.  The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe. Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements. The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission. Responsibilities: Conduct technical seminars, exhibitions, presentations, and webinars on the product (for customers and company employees); Introduce product roadmaps and new features for Ajax Systems distributors, as well as installers; Teach technical staff at Ajax Systems distributors and dealers to increase their knowledge of products and technology; Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients; Market research and сomparative characteristics of products of the competitors; Develop long-term relationships with key partners of the company; ​​Test product features write technical documentation for new products or solutions, and collaborate with the rest of the team; Analyze customer needs in collaboration with the sales department. Key requirements: 2+ years of experience in the security industry or a similar industry. Sales experience in the Greece region Strong technical knowledge of electronic security systems, including access control, video surveillance, intrusion detection, and fire alarm systems. Proven track record of being involved in the entire sales process, from identifying new business opportunities, developing proposals and presentations, negotiating, and closing deals. Developing and implementing successful sales strategies. Excellent communication and interpersonal skills to build relationships with customers, partners, and industry experts at an executive level. Strong analytical skills to analyze market trends, identify customer needs, and develop effective solutions. Ability to manage and prioritize multiple projects and tasks simultaneously. Knowledge of the latest technologies and trends in electronic security, such as cloud-based solutions, IoT, and AI-based analytics. A strong combination of technical knowledge, sales expertise, and strong communication skills. Conversational English. We offer: Competitive wages - rate and transparent motivation system; A product that sells itself; Business trips; A strong, well-coordinated team of professionals; Opportunity to work with the most recognized security system and develop your career. We are working to ensure that people's lives are calm and the world safe. Let's become a part of the team that creates a smart and useful global product.   PS.: Please, send your CV in English

Location: Limassol, Cyprus Workplace: onsite Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower advertisers and brands to unlock the full potential of these platforms' advertising capabilities. By fostering long-lasting partnerships, we create limitless opportunities for people and businesses to advertise effectively at both local and global levels.   With a presence spanning continents, Aleph offers you the chance to be part of a fast-growing, innovative team where your work makes a direct impact. If you’re ambitious, forward-thinking, and eager to thrive in a dynamic, global environment, Aleph is the perfect place to build your career. Are you a Russian-speaking digital marketing professional with experience in paid-social platforms and a solid understanding of traffic acquisition?   Join Aleph as a Client Solutions Manager and help drive the success of top brands’ campaigns. This role is perfect for someone coming from sales, business development, or media buying, who is eager to apply their expertise in social advertising platforms like TikTok, Meta, Snap, X, or Reddit. What you'll do: Client Relationship Management: Build and maintain strong relationships with Russian-speaking clients, understanding their marketing objectives and ensuring campaign success. Campaign Strategy & Execution: Develop and execute paid-social strategies across platforms, leveraging your understanding of traffic acquisition and campaign optimization. Performance Analysis: Monitor campaigns, analyze results, and provide actionable insights to maximize ROI. Collaboration: Work closely with internal teams—sales, creative, and technical—to ensure seamless campaign execution and client satisfaction. Innovation & Market Knowledge: Stay up-to-date with trends, emerging technologies, and competitor activity to bring fresh ideas that improve campaign performance. What you need for this role: 1–3 years of experience in client solutions, account management, sales, business development, or media buying. Hands-on experience with paid-social platforms (preferably TikTok, but Meta, Snap, X, or Reddit are also acceptable). Understanding of effective traffic acquisition and campaign optimization. Bachelor’s degree or higher in Business, Economics, Marketing, or related fields. Strong analytical skills, attention to detail, and ability to manage multiple projects. Excellent communication skills in Russian and English , both internally and externally. Positive, proactive attitude with a drive to deliver exceptional client outcomes. What will make us really love you: You combine hands-on paid-social expertise with strong client relationship skills. You are proactive, results-driven, and eager to take ownership of campaigns. You thrive in a collaborative team environment and bring a positive, solution-oriented approach. You are coachable, resilient, and excited to grow in digital advertising. You have a proven ability to understand client objectives and deliver measurable results. What you'll love about us: Work with high-profile clients across global markets, driving impactful paid-social campaigns. Join a supportive, international team with a fast-paced, dynamic culture. Enjoy continuous learning and professional development in social advertising. Freedom to innovate, create, and grow within a company that values performance and individuality. In line with the EU Pay Transparency Directive, we are committed to fair and open compensation practices. For this role, the minimum gross annual base salary is EUR 32,000. In addition to base salary, this role includes a significant performance-based variable component, paid quarterly. The final offer will reflect your experience, skills, and the scope of the role.   #ALEPH Why Join Us?   Aleph is a place of many cultures, perspectives, and talents. We support each other, creating an environment of giving and receiving. We value partnership and communication because we believe it takes a group of people to achieve great things. We are energized by our ever-changing industry, our curiosity keeps us learning and seeking out new opportunities.     We stay flexible and adaptable, and believe in moving with the speed of change. We encourage everyone to strive for more, providing our internal talent with growth opportunities and the ability to learn together.    #ALEPH

Location: Tri State Area Workplace: hybrid The Demand Generation & Acquisition Specialist is responsible for developing, executing, and measuring all lead generation campaigns to drive qualified leads into the sales pipeline. A strong digital presence is integral in building the net2phone brand, nurturing target audiences, showcasing thought leadership, and building brand loyalty with clients and prospective clients, and as such, the demand generation and acquisition specialist will work with the product, marketing and sales teams to build compelling campaigns that drive results. This role is involved in every step of the customer engagement cycle from ideation to implementation and analysis. The Demand Generation and Acquisition Specialist is expected to research, monitor, analyze, test, and continually refine all components of campaign lifecycles in order to optimize lead generation and overall brand presence. Responsibilities: Build, manage and develop campaigns that drive interest in net2phone services. Analyze and report results and make recommendations to continually improve metrics including click-through-rates, cost per lead, lead score, MQL, and close rates, present recommendations to the management team in a clear, logical, and compelling fashion. Identify new strategies to ensure that the most effective platforms and media are incorporated into campaigns. Manage multiple campaigns simultaneously and make adjustments as needed to optimize results. Perform A/B testing with regularity. Maintain knowledge of digital marketing best practices. Maintain knowledge of net2phone’s offerings, direct and indirect selling strategies, partner program and offerings, industry/product solutions, customer applications, competitive product differences, and competitor marketing strategies. Utilize Salesforce to create, monitor, and track report EDUCATION/ CERTIFICATION/ # OF YEARS EXPERIENCE REQUIRED/ REQUIRED SKILLS: Bachelor’s Degree in marketing or related field 5+ years of experience and proven results in developing effective digital marketing and demand/lead-gen campaigns Highly accountable with the ability to handle multiple projects, manage competing priorities and workflows Experience with marketing automation tools; HubSpot strongly preferred. Exceptional written and communication skills Strong analytical and research skills Independent worker capable of managing multiple projects in parallel Ability to work in a fast-paced environment Marketing analytics and SEO experience Net2phone is a global provider of unified communications-as-a-service (UCaaS) solutions for businesses, leveraging its parent company IDT's global network. It offers a cloud-based PBX system with features like video conferencing, call recording, mobile apps, and analytics to help businesses with their communications. The service is available through multiple plans and is accessible via web, mobile, and desktop applications.

Location: Iași, Romania Workplace: none David Kennedy Recruitment is working with a leading B2B solution provider who are looking to recruit an Audio-Visual Manager for their offices in Iasi, Romania. Position:  Audio-Visual Manager Location: Iasi, Romania Employment type: Full-time Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Install, configure, and test new equipment and technical systems. Maintain and troubleshoot equipment used in production, broadcasting, and interactive media. Set up, monitor, and manage audio-visual and communication links between locations or units. Diagnose and repair technical issues in equipment and systems to ensure minimal downtime. Implement quick and effective contingency measures to maintain uninterrupted service during equipment failures. Operate and manage equipment and transmission systems for live or remote productions. Design and install custom circuits, hardware, and integrated audio-visual systems. Contribute to the development and improvement of technical infrastructure and workflows. Adhere to and promote best practices in workplace health and safety. Interpret and execute technical or creative instructions from project leads and stakeholders. Communicate effectively and collaborate with cross-functional teams and departments. Stay current with emerging technologies, tools, and industry trends through continuous learning and professional networking. REQUIREMENTS: Fluent in English, with strong proficiency in both written and spoken communication In-depth understanding of imaging, photography, and video production principles (e.g., aperture, exposure, ISO, and lens operations). Hands-on experience in electronic engineering, broadcast systems, or communication technologies. Proficiency in camera operation, video switchers, and live production workflows. Familiarity with chroma keying, signal routing, and SDI infrastructure. Strong analytical and troubleshooting skills with the ability to resolve complex technical issues creatively. Excellent IT literacy and project management abilities. Strong teamwork, communication, and interpersonal skills. High attention to detail, accuracy, and quality control. Effective time management and organizational skills. Flexibility to adapt to changing priorities and production environments. Ability to remain composed and perform well under pressure. Adequate color vision and hearing to meet technical role requirements. BENEFITS: Competitive salary with bonus opportunities based on performance Paid training to familiarise with the company’s high standards and procedures Private Health Insurance for comprehensive medical coverage Opportunities to advance within a global tech company And many others!!!

Location: Madrid Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Paris Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Honduras Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Venezuela, Bolivarian Republic of Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Uruguay Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Brazil Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Mexico Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: Argentina Our client is a digital automotive marketplace that connects car buyers, sellers, and enthusiasts through a seamless online experience. Our platform features listings, reviews, and automotive content that helps users make informed decisions and engage with trusted dealers and brands. The Role We’re looking for a creative and detail-oriented Graphic Designer to bring our brand to life across all digital channels. You’ll collaborate with the marketing team to create visuals that enhance storytelling, strengthen campaigns, and maintain a consistent, high-quality visual identity across platforms. Key Responsibilities Design high-quality, on-brand visuals for social media (carousels, ad creatives, Reels covers, graphics). Create and refine brand assets that elevate messaging and storytelling. Develop and maintain design templates in Canva and Adobe Creative Suite for team use. Design visuals for HubSpot campaigns, including email banners and landing page graphics. Adapt designs for Instagram, LinkedIn, YouTube, and TikTok . Ensure all visuals follow brand guidelines (tone, typography, color palette, hierarchy). Organize and deliver final assets in proper formats ( JPEG, PNG, MP4, PDF ) with clear file naming. Collaborate via ClickUp, Google Drive, OneDrive, and Slack to manage deliverables and feedback. Requirements 3+ years of experience in graphic design for social media or digital marketing. Strong portfolio showcasing creative and brand-aligned designs. Advanced skills in Adobe Photoshop, Illustrator, and InDesign. Excellent command of Canva , including brand kit and template management. Familiarity with HubSpot for campaign visuals and email templates. Strong eye for composition, typography, spacing, and detail. Highly organized, dependable, and able to manage multiple projects. Fluent in English with strong communication skills. (Bonus) Experience with motion graphics or short-form video using After Effects or CapCut. Benefits Work From Home or anywhere Highly Competitive Compensation Work for the most exciting companies in the US Flexible Schedule Healthy Work-Life Balance

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: London Workplace: OnSite ABOUT US Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia. We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do. Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs. WHAT YOU'LL DO As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business. - Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome. - Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there. - Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch. - Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next. EXAMPLE PROJECTS These are the kinds of projects that strategists on our team have worked on recently: - Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers. - Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation. - Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples. - Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner. - Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week. WHAT YOU'LL BRING - Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships. - Communication. Clear, direct, and persuasive across technical and non-technical audiences. - Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast. - Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion. - Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes. EVEN BETTER... - Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts. - You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed. - A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business. OUR VALUES - Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work. - Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it. - Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve. - Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time. - Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements. WHAT WE OFFER We want our benefits to reflect our values and offer the following to full-time employees: - Flexible (unlimited) paid time off - Medical, dental, and vision benefits for you and your family - Life insurance and disability benefits - Retirement plan dependent on country of employment - Parental leave - Fertility and family building benefits - Lunch, as well as delicious snacks and coffee to keep you energized when working onsite - Discretionary benefit stipend giving people the ability to spend where it matters most - Free alphorn lessons These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies. BE YOU, WITH US We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description. Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy. We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.

Location: Arizona Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: This role will be based in Queen Creek, AZ and act as a Technical and Operational Liaison between LGEUS PRI Organization and PRI's customer companies (ex: LG Energy Solution), LGEUS HQ and LGE PRI HQ at the US PRI's project site. Manage information flow for escalated service cases to proper LGEUS & HQ personnel to facilitate timely solutions and countermeasures in support of PRI's customer companies. Responsible for managing sensitive proprietary information including software, tools and technical documentation from the factory for dissemination to PRI's customer companies. Facilitate knowledge transfer sessions, create technical documents and provide relevant training. Attend regularly scheduled factory visits to manage specific matters face to face with appropriate personnel. Manage and attend factory site visits for PRI's customer companies jobsites with applicable HQ personnel. Support of PRI's customer companies via phone, email onsite visits to bring solutions to challenging site issues. Testing and verification of system solutions for all LG PRI equipment and controls, provide documentation and knowledge transfer of important discoveries of such testing. Aftermarket process development, implementation and improvement utilizing metrics to achieve efficiency and results improvements across internal and external channels. Manages day to day field operations of all Aftermarket Field Technical Specialists, provides expert level product knowledge, problem resolution and technical expertise and is responsible for training and mentoring of all team members. Coordinates all LGEUS & LGE PRI HQ technical knowledge sharing to facilitate timely resolution of field related issues. Operation and management of the PRI's project site, including equipment set-up and production, customer service, safety management, and general affairs. Manages day to day activities of PRI's customer companies. Utilizes advanced metrics to analyze, develop and implement process development. Manages expert level LGEUS/HQ technical knowledge share in resolving outstanding field issues and implementing field processes and procedures. Responsible for professional technical development of all field technical specialists. Provide guidance and advice as a technical subject matter expert to ensure Field Service issues are brought from inception to resolution. Serves as technical liaison between LGEUS PRI Organization and PRI's customer companies. Manage information flow and knowledge transfer sessions for PRI's customer companies. Able to understand, articulate, communicate and respond to detailed technical issues in a timely and concise manner. Maintain current functional and technical knowledge of LGEUS PRI Organization supply battery manufacturing machines and parts for electric vehicles. Provide expert level Product Support to internal and external customers by researching and providing solutions to challenging field service issues. Manages Installation & Service Manual Validation Process– Verification of manuals via testing in Quality/Training Lab to improve literature for internal and external technical specialists. Coordinate with Technical Writing team to insure PRI's customer companies are complete, consistent, concise and unambiguous. Accompany PRI's customer companies factory engineers in field visits to resolve escalated field technical issues. Perform testing and evaluates equipment and controls solutions in LGEUS PRI Organization and document findings in distributable format for internal and external customers. Perform EV battery machine set-up with LGEUS PRI & technical team engineers and partners. Communicate directly with PRI's customer companies' production department to coordinate preventive maintenance and troubleshooting in the production area. Daily Production Data Analysis and Report Preparation. Preparation of documents related to CS operation and facility maintenance after facility AT, and initial response in case of issue. PRIX & PRIX-US, manages the personnel of partner companies and shares equipment status and issues. Maintain records of all preventive maintenance and troubleshooting tasks. Qualifications: Bachelors Degree with 5+ years experience in the automation field or in a technical support role or in site management including operation and safety. Bilingual in English and Korean. Excellent communication skills and interpersonal skills to interact effectively with diverse client group. Ability to troubleshoot in depth service issues via phone and onsite. Ability to read, analyze and interpret technical business periodicals, professional journals and technical procedures. Ability to write reports and business correspondence. Ability to read and edit technical drawings/prints. Ability to effectively present information and respond to questions from management, clients and customers. Ability to work in a technically dominated environment: engineering, contracting and construction trades and able to absorb and commit technical information to knowledge quickly. Ability to anticipate and solve practical problems and resolve issues. Self-starter with the ability to work both independently and within a team. Ability to effectively communicate ideas and properly describe problems and solutions. Ability to effectively handle multiple tasks. Well-developed planning, organization, analytical, and decision making skills. Proficient computer skills, such as Excel and PowerPoint. Ability to produce clear, timely and concise documentation and have well developed problem solving skills. #LI-DR1 Recruiting Range $90,000 — $120,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .

Location: Washington, DC Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone. What we can offer : A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success. We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value.  At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team! The Opportunity: As a member of LG’s Government Affairs team, the Policy Analyst will assist with the implementation of LG’s legislative and regulatory agenda. The Policy Analyst will support LG’s advocacy initiatives at the local, state, and federal levels to enhance LG’s policy priorities. This position may require registration as a federal lobbyist. Work cross-functionally to assist in the development of a legislative and regulatory policy agenda that will foster an environment for business growth and the LG Way. Identify business opportunities and risks stemming from pending legislative, regulatory, and related initiatives at the federal, state, and local levels. Contribute to the development and execution of advocacy strategies on key policy matters. Engage with trade associations and consultants to apprise business leaders of public policy developments relevant to LG. Assist in drafting policy-related briefing materials, including memos and PowerPoint presentations. Own and drive priorities within his or her portfolio. Represent LG at industry events as necessary. Complete other duties as assigned. Qualifications: Bachelor’s degree required. Minimum of 3 years of Capitol Hill, executive branch, or previous government relations experience (Trade Association, Corporate, or Non-profit). Must be able to speak, read, and write fluently in English and Korean. Strong interpersonal, communication and writing skills. A deep understanding of the legislative and political process with experience in energy, trade, tax and other relevant issue areas. Experience working with trade associations, industry groups, and coalitions. Excel and PowerPoint skills required. Excellent writing capability (i.e. briefing documents, reports, policy analysis). #LI-DR1 Recruiting Range $70,000 — $90,000 USD Benefits Offered Full-Time Employees: No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits. Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options. Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time. Performance based Short-Term Incentives (varies by role). Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives. Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities. Group Rate Life and Disability Insurance. Benefits Offered Temporary/Contractors: Eligible for the relevant benefit programs offered through our partner agencies. Privacy Notice to California Applicants Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or support@lg4me.freshdesk.com. This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied .