Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
Reinforcement learning is how Claude learns to reason, write code, and act autonomously over long horizons. At frontier scale, an RL run is an unusually demanding distributed system. Training, sampling, and environment execution run concurrently across a large fleet of accelerators and hosts, exchange data continuously, and have to keep making progress while hardware fails, load shifts, and the research changes underneath them. How well that system holds together determines how much of our compute turns into learning, and how quickly the team can try the next idea.
As a Research Engineer on the Distributed Systems team within RL Engineering, you'll work on whatever part of that system is the current limit. That might be scheduling and placement, data movement between components, running large numbers of sandboxed environments, storage and checkpointing, networking, fault tolerance, autoscaling, or the observability that tells us what a run is actually doing. We're looking for generalists: engineers who can move between these layers, reason from first principles about a system they haven't seen before, and pick the problem that matters most rather than the one closest to their prior experience.
Our system changes as fast as the research does, correctness under failure matters as much as throughput, and the best solutions often come from understanding the ML workload well enough to know which guarantees it actually needs. Strong candidates have built and run large distributed systems, care about getting the details right, and want to apply that experience to a workload that is very large, very heterogeneous, and changing quickly.
Key responsibilities
Design, build, and operate the distributed systems that run RL at scale, across training, sampling, and environment execution
Find and remove whatever currently limits the system, whether it's scheduling, data movement, storage, networking, or coordination
Build fault tolerance into every layer: failure detection, isolation, and recovery that keep long-running jobs making progress without human intervention
Design resource management and autoscaling so that compute follows demand as a run's needs shift
Build observability that makes it possible to understand what a run is doing and why it slowed down, stalled, or produced unexpected results
Build automation that detects and remediates common problems, and design interfaces that let engineers and automated tools operate runs safely
Work with researchers and performance engineers to make sure systems changes preserve training correctness and don't introduce subtle nondeterminism
Remove classes of failure at their source through incident review, testing, and redesign, and write clear design documents for what you build
Minimum qualifications
Strong software engineering skills in Python and at least one systems language such as Rust, C++, or Go
Experience designing, building, and operating large-scale distributed systems in production
Deep understanding of distributed systems fundamentals, including consistency, coordination, consensus, failure modes, and recovery
Ability to reason quantitatively about throughput, latency, and resource costs across compute, memory, storage, and network
Experience debugging complex failures across many hosts and services, including failures you can't reproduce locally
Strong written communication, including design documents and incident writeups
Preferred qualifications
Experience running ML training or inference infrastructure at scale
Experience across several layers of the stack, such as scheduling, storage, networking, and orchestration
Experience building schedulers, autoscalers, or resource management systems
Experience with container orchestration such as Kubernetes, and with sandboxed or virtualized code execution at scale
Experience with high-performance networking, RDMA, or collective communication libraries
Experience building observability or automated remediation for large fleets
Experience with async Python frameworks such as Trio or asyncio
Familiarity with reinforcement learning or large language model training workloads
Representative projects
Design a scheduler that places training, sampling, and environment work across a heterogeneous cluster while respecting network topology and failure domains
Build a failure detection and recovery system that lets a long-running job survive host and network failures with minimal lost work
Scale environment execution substantially without increasing tail latency for the training step
Design an autoscaling policy that rebalances compute across components as a run's bottleneck shifts
Build a diagnostics system that explains why a run's throughput dropped and proposes a fix
Trace a rare data corruption bug across many services to a race condition in a recovery path, and redesign the path so the class of bug can't recur
Design the operational interface for a run so that automated tools can safely diagnose and adjust it under human oversight
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
San Francisco, CA | New York City, NY | Seattle, WA
Location: San Francisco, CA
Senior Software Design Lead, IDEO San Francisco
In a nutshell:
IDEO San Francisco is in search of a
Senior Software Design Lead
who will architect the human and technical systems behind the digital products and AI experiences we design, build prototypes that behave like real production software, and be the technical voice client CTOs trust. You'll pick up design at IDEO along the way.
Why is this role important for IDEO’s work?
Software design makes the biggest impact by turning a product vision into something a client can actually build, and by testing ideas in working code rather than static screens. Their skillset is critical to our business because the work has evolved from designing interfaces to designing systems: how people, software, and AI agents behave together. We count on them to understand data models, APIs and agentic infrastructure from first principles, and speak credibly on technical choices with executives and engineering leaders.
Once here you will:
Work with product designers, product strategists and design researchers on 8–12+ week digital product engagements that may span from product vision and strategy to full end-to-end build. You will play a key role in turning human insights into technical architecture: data, APIs, integrations and the agentic layer.
Build early prototypes with real data, real models and real integrations, so we learn quickly and lower the risk of big bets.
Advise client executives and engineering teams on tech stack choices, build-vs-buy, evaluating APIs and LLMs, and feasibility.
Design how agents and systems behave on a human's behalf, including guardrails, failure states and how the system stays legible to both people and machines.
Raise the craft bar inside IDEO. Create reusable starter kits and toolkits so teams stop building from scratch, and coach designers who prototype in code.
Help shape proposals and scope technical work in business development.
What does IDEO offer you?
IDEO is a place where you can solve diverse, complex challenges for our clients and their organizations, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and humility. We intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.
As a Software Designer in San Francisco, we provide the opportunity for you to:
Learn design from a leading design and innovation firm
. IDEO's founders designed Apple's first mouse and the first laptop. Since then, we've kept people at the center of design through every wave of technological change. You'd learn to do field research with real people, synthesize insights and tell compelling stories, and work alongside some of the best designers in the world.
Work across many problem spaces
. In one year you might redesign a retail or finance app, prototype new ideas in media and entertainment, and take on systemic challenges in health and education. Working across clients and industries stretches your thinking. A good solution isn't only technically sound: it has to fit real people, real businesses and the constraints they work within.
Be in the room for the "why" before the "how."
You'd shape the question from day one instead of receiving a spec after decisions have been made. And you’d help build this practice at IDEO to shape how next generation digital products are designed and built in the era of AI.
Some previous projects to check out:
Straight Arrow News
: a redesigned news app and website with features like See All Sides, Sources and Media Landscape views. App page views grew 1,170% and active users 700%. This role would design the content and data model underneath and prototype with real feeds.
Gates Foundation – Last Mile Money
: human-centered design for 100+ digital financial products serving 34M underserved users. This role would work on architecture for low-connectivity settings and evaluate partner platforms and APIs.
Jack Technology – Aitu
: AI-enabled industrial sewing machines and a humanoid robot, designed around how they work with factory workers. This role would work on system behavior: how the AI signals what it's doing and how humans stay in control.
Relevant experience and mindset:
Must-haves:
6-8+ years as a software engineer shipping production software, ideally at growth-stage or established tech companies where speed and scale both mattered. You've taken products from concept to launch.
1-2+ years as an engineering lead or solutions architect: scoping, estimating and planning projects, and making architecture decisions others build on. You think at a systems level.
Deep software fundamentals, including systems design, data modeling, APIs, and tradeoffs around performance, security and scale, plus fluency in a modern stack (e.g., TypeScript, React, Python, Node; AWS, GCP, Azure).
Hands-on building with LLMs (tool use, agents, retrieval, evals) and advanced prototyping. You turn concepts into working software quickly, using real data and integrations, with quality that holds up beyond vibe coding.
A track record of working closely with product, design and data, plus curiosity about people and a desire to learn how the craft of software intersects with product and design. You use prototypes as a way to think, not just to deliver.
Strong communication and storytelling: architecture diagrams, system maps and presentations that make technical recommendations clear and persuasive to executives and engineering leaders.
Nice-to-haves:
Comfort with Figma, design systems and front-end craft
Client-facing or consulting experience, or taking part in UX research
Experience with hardware or connected devices (Arduino, IoT)
Pop quiz, Hot Shot:
A client's CEO wants "an AI agent in the app by Q2." What's your first question for the CEO?
What's a piece of software that's beautifully built under the hood, not just on the surface? What makes it good?
Application requirements and instructions:
Résumé, LinkedIn + Cover Letter (Optional)
GitHub or two to three work samples (code, architecture docs, side projects or technical writing)
A short response of about 300 words: "Tell us about a technical decision you made that shaped how people experienced a product. What were the tradeoffs, and what would you do differently today?”
Payscale & Benefits
IDEO is committed to paying its employees, contractors & vendors equitably, regardless of gender identity or race/ethnicity/cultural identity.
The salary range for this role is $130,000-150,000 USD. Final offers may vary based on candidate experience, location, and other factors. As a full-time position, this role is eligible for employee benefits.
In addition to base compensation, IDEO offers a rich benefits package including the following:
Hybrid Model: Team members based in the San Francisco Bay Area are expected to work in the studio on Tuesdays, Wednesdays, and Thursdays, with flexibility based on client travel, project needs, and deliverables. Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work.
Health Benefits: Vision, Dental, Healthcare
Financial Benefits: 401K with Employer Contribution
Family & Caregiving: Parental Leave, Adoption Assistance, Fertility Assistance, Transgender Medical Assistance, Breastmilk shipment, Back-up/Dependent Care, Pet Insurance
Other Benefits: Flexible Work, Flexible Time Off, Paid Holidays, Annual Education Stipend, Home Office Stipend, Commuter Reimbursement, and Phone & Internet Reimbursement
Commitment to Diversity
At IDEO, we are committed to the work of advancing diversity, equity and inclusion within our organization and in the world. Our purpose of having disproportionate, world-changing impact through design is directly connected to our ability to bring many different perspectives
to the table. This applies to our candidates, the people we hire, the clients and customers we serve, and the communities we learn from in our research.
Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US. Unfortunately, we are unable to offer sponsorship for this role. IDEO proudly supports flexible work.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
We are seeking an experienced public opinion researcher to build and expand Anthropic's in-house polling and research function. This role will be fundamental to understanding how key audiences — from policymakers and third-party groups to the general public — perceive and respond to Anthropic's policy positions, messages, and campaigns. This is a foundational role: you'll establish the research function from the ground up, with high autonomy and limited precedent.
The Central Policy team sits at the operational heart of Anthropic's policy function — distinct from government relations and communications, but essential to enabling both. You'll work cross-functionally to ensure our policy and communications strategy is grounded in a rigorous understanding of stakeholder sentiment. The polling insights you generate will directly feed into high-visibility campaigns and will be a key asset in our policy efforts in Washington and beyond.
Anthropic is equal parts research lab, policy think-tank, and technology startup. We care deeply about the safe development of AI systems and build partnerships with governments through proactive, opinionated, substantive policy conversations. This role offers a unique opportunity to be at the forefront of AI policy, bringing rigorous research discipline to policy strategy.
Success in this role means establishing trusted relationships with leading polling firms around the world, delivering high-quality research on a regular cadence, and becoming the internal expert on how key audiences perceive AI, Anthropic, and Anthropic's positions and messages. You'll translate polling insights into strategic recommendations that measurably improve campaign effectiveness, and build scalable processes that allow the function to grow efficiently as demand increases.
Key responsibilities
Develop a comprehensive strategy for our in-house political research function that aligns with Anthropic's policy goals
Identify, evaluate, and establish relationships with leading research and polling firms, ensuring coverage across demographics, geographies, and political perspectives
Conduct detailed, proactive research to test core messages, policy proposals, and campaign themes, and to evaluate Anthropic's brand perception and performance
Execute rapid-response polling to quickly assess Anthropic's messaging strategy in response to external events, policymaker actions, competitive developments, or emerging opportunities
Work with external affairs colleagues (federal, state, and international) and policy communications to identify research priorities, interpret findings, and translate insights into actionable strategic recommendations
Develop and maintain a knowledge management system for polling data, insights, and recommendations that ensures findings are accessible and actionable
Manage polling vendors at scale, including vendor performance management
Participate in strategy sessions and provide thought partnership on the design of messages, policy proposals, and campaigns ahead of polling and testing
Create clear, compelling deliverables that distill polling findings into insights and recommendations
Identify opportunities to build and scale the polling function over time, including staffing needs, process improvements, and capability expansion
Track and report on the impact and utility of research, measuring how insights translate into more effective campaigns and strategic decisions
Minimum qualifications
Experience designing and executing public opinion research, including survey and questionnaire design, sampling approaches, and message testing
Ability to analyze quantitative and qualitative polling data and translate findings into clear, decision-ready written recommendations
Experience selecting, briefing, and managing external polling or research vendors
Strong writing and presentation skills, including distilling complex research for senior, non-technical audiences
Preferred qualifications
8+ years of professional experience in political or public opinion research, ideally spanning multiple campaign cycles and policy environments
Corporate public affairs experience, ideally in a highly scrutinized or regulated industry
Strategic thinking that spots emergent issues, identifies and tests the right messages, and translates those insights into tactical recommendations
A track record of building relationships with vendors, external experts, and complex stakeholder ecosystems
Strong organizational skills, with the ability to manage multiple projects simultaneously, maintain clear priorities, and deliver on tight timelines
Comfort operating in ambiguous environments, taking ownership of problems, and proactively driving initiatives with limited precedent
A resourceful, collaborative working style and genuine commitment to being a strong teammate
Passion for AI policy and alignment with Anthropic's safety mission and commitment to responsible AI development
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$230,000
—
$265,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Europe; Poland; Remote - Slovakia; Remote — Romania; Lithuania; Latvia; Ukraine; Estonia; Limassol; Slovenia
Workplace: Remote
Remote | EU/EEA | Regulated Crypto & Payments Company | Part-time B2B Consultancy
About the Client
Our client is a global fintech company operating at the intersection of crypto and traditional payments. It serves millions of users worldwide through two business lines: a B2C retail platform for buying, selling, and swapping crypto, and B2B infrastructure providing on/off-ramp APIs, payouts, and compliance infrastructure for fintechs, wallets, and platforms.
The company's EU operating entity holds a MiCA CASP authorisation and a Payment Institution licence under PSD2, serving EU customers and powering a regulated B2B platform that fintechs, neobanks, PSPs, and Web3 companies build on - under the company's licences. Its control environment is part of the product, not back-office overhead.
About the Role
The company is looking for an Internal Auditor to run the third line of defence for its EU-licensed entity.
This is not a compliance role and not a monitoring role with an audit title. You audit Compliance controls - you do not execute them. You report functionally to the Management Board, you set your own severity ratings, and you deliver findings to the people who run the company, including when the finding is about them.
The function already exists. The Charter, Audit Universe, Internal Audit Plan and findings register are in place and Board-approved. This is not a rebuild of the methodology - it is delivering the plan with rigour, keeping the register alive and closed out with evidence, and putting the Board and the supervisor in a position where the control environment can be answered from the file.
- What You'll Do
Own and maintain the risk-based Internal Audit Plan across MiCA CASP and PSD2 PI obligations, AML/KYC/CTF controls, ICT and security (DORA), custody and segregation of client assets, safeguarding of client funds, outsourcing and third-party risk, governance and financial controls.
- Execute engagements end-to-end - design the programme, select samples, test controls, rate severity and regulatory impact.
- Write Board-ready audit reports with findings that hold up under challenge and recommendations someone can actually act on.
- Obtain remediation plans with named owners and deadlines; track and verify closure against evidence, not assertion.
- Present findings and remediation status to the Management Board - quarterly updates and the annual Internal Audit Report.
- Deliver the annual independent AML/CFT audit and the DORA ICT framework audit and follow-up.
- Scope, direct, and challenge external specialists where an engagement needs deep technical testing.
- Maintain the audit evidence that supports regulatory supervisory reviews and inspections.
What We're Looking For
Required
- 5+ years of internal audit or internal control experience in a regulated financial services entity - bank, payment institution, EMI, investment firm, insurer, regulated fintech or crypto/VASP. Unregulated-only experience will not be considered.
- Hands-on audit experience with at least one fintech, payment institution, EMI, crypto exchange or VASP - execution, not advisory theory.
- Working knowledge of at least two of MiCA, PSD2, AMLD5/6 and DORA, with the ability to turn a regulatory obligation into a test programme.
- Strong understanding of AML/KYC/CTF frameworks and how to audit their effectiveness.
- Evidence of independence in practice - critical findings delivered to senior management or a Board and held under challenge.
- Ability to run an engagement unsupervised and to make and defend a professional judgement on control severity.
- Sufficient ICT and information security audit literacy to scope a DORA engagement and to direct and challenge an external technical specialist.
- Fluent professional English - reports go to the Board and to the regulator as written.
- Hands-on use of AI tools in audit work - planning, analysis, testing or reporting - with concrete examples.
- Right to work and tax residence in the EU/EEA, with eligibility to be appointed to an internal control function of a licensed entity.
Nice to Have
- MiCA CASP post-authorisation audit experience.
- PSD2 / EMI safeguarding, own funds and scheme-compliance audit experience.
- Deep ICT / information security audit capability, including DLT infrastructure, wallet security and key management.
- DORA operational resilience, outsourcing and third-party risk audit experience.
- Custody and segregation-of-client-assets audit experience.
- Travel rule (FATF / EU TFR) audit experience.
- Experience with a Baltic or other EU financial supervisor.
- Board- or regulator-facing communication experience.
- CIA, CISA, ACCA or an EU-recognised internal audit qualification.
- Russian or Latvian.
What Makes This Role Different
- This role is for auditors who want real independence, not a compliance review with an audit title.
- You inherit a working function - Charter, plan, universe, and findings register already exist and are Board-approved - and you run it, not rebuild it from scratch.
- You report functionally to the Board, set your own severity ratings, and deliver findings directly to the people who can act on them, including senior leadership.
- You'll work across one of the more complex dual-licensed perimeters in Europe (MiCA CASP + PSD2 PI), with direct Board access and budget for external technical specialists where needed.
Working Environment
- Remote across the EU/EEA, with periodic in-person days at the company's EU office (roughly quarterly, or around Board meetings).
- Part-time engagement (~0.5 FTE), B2B consultancy contract.
- Functional reporting to the Management Board; no team, no review layer - full ownership of the function.
- Scheduled checkpoints at scope memo, draft report and Board reporting stages; no involvement from management in fieldwork, findings or ratings.
Location: Limassol Cyprus
Workplace: OnSite
ABOUT US
Scorewarrior is a game developer and publisher based in Limassol, Cyprus.
We are working on Total Battle — a cross-platform MMO 4X strategy game with a deep social system and extensive player interaction. We have 2 million monthly active players and continue to grow with the goal of becoming the #1 game in the genre.
Our team consists of 200+ passionate, talented, self-driven, and continually developing professionals who love making high-quality games.
ABOUT THE POSITION
We are looking for a Senior Product Analyst to join our General Analytics team: the analytics lead, an analytics engineer and you. Product teams have their own analysts; we take the research questions they cannot answer on their own, and we own how analytics is done across the company.
The core of the role is research: high-uncertainty product questions where the answer is the estimated effect of a specific factor, not a dashboard. Whether to extend the game's lifecycle, how to tell that a new giant feature works, how to run experiments on veteran players spread across hundreds of kingdoms. Alongside it you own the methodology: how experiments and effect estimates are done at Scorewarrior, and whether a number is good enough for a decision and useful to other analysts afterwards.
It is a senior individual-contributor role: close work with the analytics lead, short cycles with game designers and product managers. Pilots of the infra components (experimentation platform, visualization system, AI analyst assistant, ELT) are driven by the analytics lead and the infrastructure itself by the data tech lead; you join as the customer, not the builder. Game industry experience is not required.
WHAT YOU WILL BE DOING
- Take high-uncertainty questions from product teams (Old Players, New Players, Quality of Life, Platform) from a vague question to a decision the team acts on.
- Design and analyze experiments in non-standard setups: delayed treatment for veteran players, kingdom-level (cluster) tests, small samples, heavy-tailed revenue. Own variance reduction, outlier handling, permutation tests, MDE and power, reporting rules.
- Estimate effects where a classic A/B test is impossible, using causal inference and quasi-experimental designs, and turn one-off solutions into methods other analysts reuse: reference documents, dbt data marts, Tableau dashboards.
- Be the last check before the business acts on a number: the assumptions behind a metric, a test read-out or a pilot's output.
- Use Python inside research when SQL is not enough: a graph algorithm over clan and kingdom networks, an optimization problem, a simulation.
- Specify logging for features shipped by teams without their own analyst, and cover their ad-hoc questions.
REQUIRED QUALIFICATIONS
- Experience running research with high uncertainty end-to-end, from problem framing to a decision the team acted on.
- Hands-on causal inference and quasi-experimental methods (difference-in-differences, synthetic control, matching or similar) on product questions: you can say what breaks an estimate and how you checked it.
- Hands-on A/B test design and analysis, and the applied statistics behind it: distributions, power and MDE, variance reduction, heavy tails and outliers.
- Strong SQL on an analytical data warehouse; ClickHouse is a plus.
- Working Python for research: you can implement an algorithm or a statistical procedure that has no ready-made library call, and you understand what your code, or your AI assistant's code, does and whether it can work. No production services expected.
- Clear, concise communication in writing and in person: you fix agreements, and you say so when a result cannot be trusted, including to the people who asked for it.
- English at B1 or above.
PREFERRED QUALIFICATIONS
- Data science background alongside analytics: modeling, segmentation, validating assumptions with statistical tests.
- Experience building or improving an experimentation platform, or setting methodology that other analysts followed.
- Hands-on experience with dbt and Tableau.
- Understanding of F2P economics, network effects, social or competitive systems; you play games and are ready to play Total Battle.
WHAT WE OFFER
- A team of professionals with a passion for gamedev and a drive to make Total Battle the #1 MMO 4X strategy game.
- An excellent remuneration package, including a 13th salary.
- Full relocation coverage for you and your family to Cyprus (Limassol).
- A modern, sunny office close to the sea.
- Private health insurance for you and your family members.
- A monthly pre-school, school, and university allowance for employees' children.
- Lunch compensation.
- A sports and fitness allowance.
- Company-funded personal development opportunities (professional and language courses, books, etc.).
- Bonuses for outstanding results, years of service, marriage, and childbirth.
- Friendly monthly office parties and epic annual offsite company birthday and Christmas celebrations.
Location: British Columbia
Workplace: Hybrid
Safe Software is looking for an experienced developer to join our Cloud Applications team and take a leading technical role in our FME AI Service, AI Assist Plugin, and future AI product offerings.
This is deliberately a hybrid role. We need the software engineering depth to build and operate production services, alongside the experimental instinct to determine empirically what makes an LLM-based agentic system work. Many of the problems don't have standard solutions yet, so you'll be the person who designs the experiment, measures the result, and turns the finding into a shipped improvement. We have an immediate opening and are excited to find the right candidate to join our team.
ABOUT THE TEAM
As a member of our Cloud Applications development team, you will take technical leadership of designing and developing new features, as well as maintaining existing functionalities in our products. You will primarily work in Python (FastAPI and LangChain), with a willingness to learn new languages and technologies as needed. You will also contribute to support our live applications.
The team practices agile development and utilizes Kanban boards to manage their backlog, epics and stories. As a Staff Software Developer - AI Products, you will regularly participate in team meetings (stand-ups, planning), lead technical decision-making processes, and work closely with our Product Managers, UX Designers, and QA, as well as Customer Experience team members who review live traces from AI applications.
WHAT YOU’LL BE DOING
As a Staff AI Developer, you will:
- Design and build server-side services and APIs (FastAPI).
- Design and build modular agentic workflows to augment the FME platform capabilities.
- Stay up to speed with developments in AI and LLM tooling, and incorporate relevant ideas into our products.
- Participate in every aspect of the development cycle, including shaping specifications with the product owner, developing clean and maintainable code, writing unit and integration tests, doing code reviews, and maintaining and improving existing code.
- Collaborate, support, and share expertise with other team members.
- Work closely with the product owner and design team to deliver a high quality and consistent user experience.
- Maintain and continuously improve the building and delivery of our AI service to reduce query latency and improve assistant response quality.
- Investigate, evaluate the impact, and resolve anomalies and bugs in live applications.
- Participate in the team’s light on-call rotation to support live applications.
QUALIFICATIONS, SKILLS, AND COMPETENCIES
Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas.
Background
- Bachelor's degree in Computer Science or a related field, or equivalent experience.
- Typically, at least 7 years of experience working on production backend systems.
- A track record of leading technically ambiguous projects and raising the capability of the engineers around you.
Technical skills
- Project or work experience with agentic LLM-based applications, including techniques such as RAG, prompt and context engineering, and tool calling.
- Demonstrated experience evaluating LLM systems: building eval sets, defining quality metrics, and tracing and debugging non-deterministic behaviour.
- Depth in at least one modern backend language, and the ability to pick up others as the work demands.
- Experience with a modern backend web framework such as FastAPI.
How you Work
- An empirical mindset — comfort designing and running experiments to reach a decision, rather than reasoning about which approach should be best.
- Strong interest in the craft, a curious mind, and eagerness to learn new tools and technologies.
- Able to explain technical tradeoffs clearly to teammates and stakeholders.
- Excellent organizational skills, with the judgment to prioritize your own work efficiently.
- Resourcefulness and the ability to work well in a team-based environment.
DESIRED SKILLS / BONUS POINTS
We don't expect any single candidate to have all of these.
Evaluation and experimentation:
- Familiarity with LLM evaluation libraries such as Ragas, DeepEval, openevals, promptfoo, Inspect, or TruLens.
- Experience with LLM observability and tracing tooling such as LangSmith, Langfuse, Braintrust, or Arize Phoenix.
- Statistical literacy: A/B testing, significance, and sample sizing for model and prompt comparisons.
- A background in machine learning or data science, or experience collaborating closely with those who do.
- Experience with the problem domain: FME, other ETL tools, spatial data processing, or data integration.
Retrieval and infrastructure:
- Working knowledge of embeddings, vector databases (e.g. pgvector), and chunking and retrieval strategy.
- Experience with Docker and deploying applications on Kubernetes.
- Experience working with services from a cloud provider, such as AWS, GCP, or Azure.
- Understanding of common client and server side vulnerabilities (e.g. OWASP Top 10) as well as security vulnerabilities specific to LLM–based applications.
WHAT YOU CAN EXPECT
When you choose a career with Safe Software, you’re also choosing…
- Meaningful Work: Make a profound impact across our business, workplace and data integration product.
- A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support.
- Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives.
- Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe.
- Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to.
- Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year.
- Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period.
- Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption.
- Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program.
- An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team!
ABOUT SAFE SOFTWARE
Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity.
With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads.
Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team?
OUR COMMITMENT TO DIVERSITY AND INCLUSION
Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion.
We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status.
Should you require accommodations during the recruitment process, please contact hr_dept@safe.com.
NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING
At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role.
Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.
Location: San Francisco, CA | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Cloud Inference team scales and optimizes Claude to serve the massive audiences of developers and enterprise companies across AWS, GCP, Azure, and future cloud service providers (CSPs). We own the end-to-end product of Claude on each cloud platform, from API integration and intelligent request routing to inference execution, capacity management, and day-to-day operations.
Within Cloud Inference, the model & inference launch team owns the validation pipeline for our inference server and load balancer on these platforms. We're responsible for every inference change — model launches, performance improvements, safeguard integrations — landing on cloud platforms with correctness, performance, and reliability intact.
This is high-leverage infrastructure work: validation has to be fast and cheap enough to run on the same accelerators that serve customers, trustworthy enough to replace manual checks, and consistent enough that a change working on Anthropic first-party means it works everywhere. This directly determines how fast frontier models and features ship to every cloud platform, and how quickly performance wins reach production — reclaiming capacity at a time when compute is our scarcest resource.
Key responsibilities
Be on the critical path for frontier model launches, bringing up inference for new model architectures and shipping them to cloud platforms in lockstep with our first-party platform
Work with the core inference team to bring new inference features (e.g. structured sampling, prompt caching, and more) to cloud platforms, owning the platform-specific integration that gets them to production
Identify and dive deep on the gaps that make inference behave differently across first-party and CSPs — config drift, observability, deployment patterns, hard cross-platform bugs — and fix them at the source rather than building platform-specific workarounds
Design, build, and own the CI/CD infrastructure for the inference server and load balancer across cloud platforms, with shadow traffic, performance baselines (throughput and latency), and correctness checks that catch regressions before production
Drive down merge-to-production cycle time by making validation faster, more parallel, and cost-effective enough to run on the same constrained accelerator pool that serves customers, without trading away reliability
Analyze observability data across providers to identify performance bottlenecks, cost anomalies, and regressions, and drive remediation based on real-world production workloads
Minimum qualifications
Have a strong interest in LLM serving; prior inference or ML experience is not required
Have significant software engineering experience, with a strong background in high-performance, large-scale distributed systems serving millions of users
Have a track record of building automation or test infrastructure that measurably improved release velocity or reliability
Have experience building or operating services on at least one major cloud platform (AWS, GCP, or Azure), with exposure to Kubernetes, Infrastructure as Code, or container orchestration
Thrive in cross-functional collaboration with both internal teams and external partners
Are a fast learner who can quickly ramp up on new technologies, hardware platforms, and provider ecosystems
Are highly autonomous and take ownership of problems end-to-end, including work that falls outside your job description
Preferred qualifications
LLM inference optimization, batching, and caching strategies
Capacity-constrained scheduling or shared-resource test infrastructure
Solid understanding of multi-region deployments, request routing, load balancing, global traffic management
Working with CSP partner teams to scale infrastructure across multiple platforms, navigating differences in networking, security, privacy, and managed service
Proficiency in Python or Rust
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$320,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Job Location: Paris
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
For France based hires:
Estimated annual salary is between €112,000 - €176,000.
This role is labelled CSP 3-2 and has a coefficient of 210, as per the SYNTEC Collective Bargaining Agreement.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Belgrade, Serbia
We are looking for a Senior Head of Customer Support, not a conventional CS Manager or strong Team Leader. The person will own the complete Customer Support function, manage the existing team leaders and agents in Serbia, and participate actively in AloPlay’s leadership forum.
Key Responsibilities:
Proven ownership of a substantial 24/7 Customer Support operation within iGaming.
Experience managing team leaders, QA, scheduling, performance and multi-brand support, not only managing agents directly.
Strong leadership presence and the ability to stabilize, develop and hold an existing management team accountable.
A highly structured and process-driven approach, including building SOPs, decision trees, escalation flows, knowledge bases and governance controls.
Ownership of QA methodology: scorecards, sampling, critical failures, coaching, retraining and measurable follow-up.
Strong critical thinking and the ability to identify systemic flaws, operational gaps and risks before they become incidents.
Experience working across CS, Payments, Risk/Fraud, VIP, CRM, Product, Technical, Legal and Compliance.
Good understanding of KYC, AML, Responsible Gaming, withdrawals, account restrictions, bonus abuse, complaints and sensitive player escalations.
Requirements:
Strong judgment regarding player-facing communication. One incorrect response can create significant legal, regulatory, PSP, reputational or commercial exposure, particularly in markets where the brand does not hold a local license.
The confidence to challenge unsafe instructions from VIP, Payments or other managers and escalate material risks immediately.
Ability to contribute beyond CS and take responsibility as a member of the company’s leadership structure.
Data-driven management with clear KPIs, dashboards, root-cause analysis and evidence-based decisions.
Proven experience implementing AI and automation at a meaningful operational level, not simply using ChatGPT.
Ability to use AI for large-scale conversation analysis, automated QA, sentiment and risk detection, contact-reason classification, knowledge-base optimization, chatbot/self-service development and identification of problematic agent wording.
Understanding of AI governance, including accuracy testing, human review, access controls, sensitive-data protection, version control and prevention of unsafe automated responses.
Ability to assess existing systems such as Freshdesk objectively and recommend configuration, integration or replacement only after producing a clear operational and financial business case.
Strong people-management skills: recruitment, onboarding, training, coaching, performance improvement and disciplinary management.
Comfortable working from Serbia and travelling to Cyprus for management and leadership meetings.
By joining us, you can expect:
Competitive salary with attractive commission structure.
Top tier training provided by industry leading experts.
Opportunity to grow within a fast-expanding international company.
Positive and supportive team environment.
Comfortable office space in central Belgrade.
Private healthcare plan.
Happy hour.
Apply now and let’s achieve success together
Apply at
https://aloplay.bamboohr.com/careers/112?source=aWQ9MTg%3D
to become a member of our amazing team!
We appreciate all applicants' interest in our open position. Due to the large number of applications, only those who are being considered for the role will be contacted. All applications will be handled with the utmost confidentiality.
Задачи:
— Design and implement high-quality native mobile SDKs that enable developers to integrate embedded wallet functionality into their applications, with a strong focus on API ergonomics, performance, and reliability
— Own SDK features end-to-end: from API design and architecture, through implementation and testing, to release, versioning, and developer documentation
— Build and maintain secure, reliable SDK components for wallet operations, including cryptographic operations, blockchain interactions, and security-sensitive flows
— Define and evolve the SDK architecture to support long-term maintainability, backward compatibility, and adoption across diverse customer applications
— Build sample applications and demos that showcase SDK capabilities and serve as integration references for customers
— Create clear, comprehensive SDK documentation and integration guides
— Work with developer relations and support teams to address customer integration challenges
— Raise the bar for quality and operational excellence by establishing best practices around testing, observability, releases, and code health
Требования:
— 5+ years of software engineering experience, with deep focus on mobile development and shipping production-grade SDKs
— Demonstrated track record of building and shipping high-quality code, with work you can point to and discuss in depth
— Strong hands-on experience with iOS (Swift) and/or Android (Kotlin); experience with React Native or other cross-platform frameworks
— Experience building mobile SDKs or shared libraries, including API design, versioning, packaging, and long-term maintenance across platforms
— Experience with blockchain-enabled mobile systems, including wallet flows, signing, and on-chain interactions
— Experience working on security-sensitive mobile software, such as key management, secure storage, cryptography, or financial products
— Strong grasp of mobile engineering best practices, including CI/CD, automated testing, release management, and observability
Условия:
— Remote role in a distributed team; preference for candidates in the Americas time zone
УдалённоRemote (Bogotá, Buenos Aires, Mexico City, São Paulo or Toronto; Americas time zone preferred); Remote role in a distributed team; preference for candidates in the Americas time zone
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Toronto, Canada
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: Vancouver, BC
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role will require travel up to 20–50% to attend customer meetings, conferences, industry events, and other in-person team meetings, within the assigned territory. For this reason, candidates must have reliable personal or local public transportation to complete all required travel. Required travel is reimbursable in accordance with the Company's Travel & Expense Policy, as it may be amended from time to time.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
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Location: India
About the Job:
As a Senior Revenue Accountant at LaunchDarkly, you will play a critical role in ensuring that revenue is recognized accurately and in accordance with US GAAP and ASC 606, while leaning heavily into AI-driven automation to enhance process efficiency and scalability. You will own revenue-related tasks for month end close procedures and partner closely with cross functional teams (like Sales, Deal Desk, Legal) to review customer contracts and non-standard terms. You will also assist with external audits, preparing ad hoc analyses, and be a key point of contact for all revenue recognition activities. This role is ideal for a revenue accounting professional who enjoys working in a fast-paced environment where you can have a direct impact.
Responsibilities:
Support the monthly revenue close process, including preparation of revenue-related journal entries, reconciliations, and supporting schedules, to ensure timely and accurate revenue recognition
Perform ASC 606 contract reviews for new and existing customer arrangements and document appropriate revenue recognition conclusions
Evaluate complex or non-standard contract terms, including usage-based pricing, committed spend, minimum commitments, credits, discounts, contract modifications, renewals, and other commercial arrangements
Maintain and reconcile revenue schedules across revenue, accounts receivable, deferred revenue, unbilled receivables, and customer credits
Develop and maintain revenue accounting workbooks, rollforwards, and supporting documentation that provide clear audit trails from customer contracts and usage data through the general ledger
Partner with Sales, Legal, Deal Desk, and Finance on new products, pricing models, contract structures, and commercial terms to identify potential accounting implications
Support the accounting assessment and operationalization of new products and SKUs, including determining appropriate revenue recognition treatment, sales tax treatment, and ensuring required accounting data is captured
Support external audits by preparing revenue schedules, contract samples, reconciliations, and responses to auditor inquiries
Identify opportunities to improve and automate revenue accounting processes, controls, reconciliations, and reporting
Partner with system administrators and cross-functional teams to improve the integration and data flow among CRM, billing, usage, and ERP systems
Support development of scalable revenue accounting policies and procedures as the company and its product offerings evolve
Qualifications:
Bachelor's degree in Accounting, Finance, or a related field
8+ years of relevant accounting experience, including meaningful experience with SaaS revenue recognition
CPA or equivalent is a must
Experience in public accounting is a must. Big 4 preferred.
Strong working knowledge of US GAAP and ASC 606 and experience evaluating customer contracts and revenue arrangements.
Experience with SaaS, cloud infrastructure, AI, technology, or other consumption-based business models strongly preferred
Experience working with large datasets and reconciling information across multiple systems
Experience with NetSuite, Salesforce or another major ERP and CRM systems preferred
Advanced Excel/Google Sheets skills
Strong analytical and problem-solving skills with exceptional attention to detail
Ability to operate effectively in a fast-paced environment where products, systems, and processes continue to evolve
Strong communication skills and ability to translate technical accounting requirements into practical guidance for non-accounting stakeholders
About LaunchDarkly:
Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations.
The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:
Improving the velocity and stability of software releases, without the fear of end customer outages
Delivering targeted experiences by easily personalizing features to customer cohorts
Maximizing the business impact of every feature through the ability to experiment and optimize
Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability
At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status.
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Location: Vancouver, BC
The Asana Marketing team fuels business growth across revenue marketing, product marketing, brand, content, advertising, and lifecycle programs. We build campaigns, content, and experiences that drive impact at scale.
As our Senior Copywriter, you will be the definitive creative voice across Asana's Brand Creative team—shaping how the brand speaks across every channel, medium, and moment that matters.
This is a leaderful role as much as a writing role: you will define and steward our brand voice, set the standard for copy quality across the creative team, and bring language to life across campaigns, performance ads, sizzle reels, demo video scripts, and more. You will work at the intersection of strategy and craft—partnering closely with art directors, designers, producers, and cross-functional stakeholders—to translate briefs into work that is sharp, original, and unmistakably Asana. You will also be a teacher and force multiplier: codifying our voice in frameworks and guidelines others can apply, mentoring colleagues, and raising the bar for written communication across the Marketing organization.
You bring deep conviction and active curiosity to your work, including a genuine interest in how AI can augment the craft of writing. You know how to use these tools intelligently without sacrificing creative ownership, and you build workflows that help the team move faster without compromising quality or your own originality.
This role is based in our Vancouver, BC office with an office-centric hybrid schedule. Along with most Asanas, you’ll work from this office in person on Mondays, Tuesdays, and Thursdays. Most Asanas have the option to work from home on Wednesdays and Fridays. If you're interviewing for this role, your Talent Acquisition Partner will share more about the in-office requirements.
What you'll achieve
Define, steward, and evolve Asana's brand voice: building the guidelines, frameworks, and reference materials that make great writing scalable across Marketing surfaces
Serve as the hands-on writer and copy authority on campaigns, crafting language across formats, including: ads, landing pages, release communications, sizzle reels, demo video scripts, social content, and event materials
Lead copy on the highest-complexity, highest-visibility initiatives from brief through final delivery—managing feedback cycles, cross-functional input, and timelines along the way
Partner closely with art directors, designers, and producers to shape integrated creative, ensuring copy and design tell a coherent, compelling story together
Mentor and coach colleagues and cross-functional partners on what does and doesn't ring true to Asana's voice; develop resources and tools that make strong writing more accessible to the wider team
Drive alignment with senior stakeholders and cross-functional partners, presenting creative rationale confidently and leading feedback conversations with clarity and conviction
Connect language and copy decisions to business outcomes, advocating for creative choices in terms of audience, objective, and measurable impact
Identify and implement AI-powered writing workflows that increase speed, efficiency, and creative range, while maintaining authorial voice and original thinking
Manage vendors and contract copywriters as needed, ensuring quality and brand consistency
Give and receive direct, constructive feedback through critique, and contribute to a creative culture where high standards and generosity coexist
Manage multiple initiatives simultaneously with strong organizational judgment, moving projects reliably from brief to execution
About you
8+ years of professional copywriting experience, ideally in-house at a technology company or at an agency working on tech brands
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.
A portfolio that demonstrates range across campaign copy, video scripts, digital advertising, and branded content—with a clear and distinctive point of view of B2B and B2C creative
Recognized expertise in brand voice: you've built and documented voice frameworks, and you can teach others to apply them with consistency and confidence
Proven ability to lead complex, cross-functional creative projects from brief to delivery with minimal oversight
Experience working alongside designers and cross-functional stakeholders in a deeply integrated creative process
Strong strategic instincts: you connect language choices to business objectives and can make the case for your creative decisions to senior and executive stakeholders
A fluent, confident communicator—verbally and in writing—who can drive alignment, present work persuasively, and model clear thinking for others
Demonstrated curiosity about AI tools and experience incorporating them into writing workflows to improve speed, efficiency, or creative range—without losing authorial ownership
High EQ and a growth mindset; you welcome feedback, generously share knowledge, and approach collaboration with a "yes, and" attitude
All submissions must include a link to a portfolio or writing samples
At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.
What we'll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.
For this role, the estimated base salary range is between $132,000-150,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health, wellness & fitness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
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Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
Video is where multimodal models are weakest and hardest to grade. Temporal reasoning, long-form understanding, grounding events in time, and holding audio, video, and text together do not fall out of image benchmarks — and the evaluations for them are still immature. Closing that gap is gated as much by how we design data and evaluation as by architecture. Innodata builds that data and those evaluations for the customers and frontier labs advancing video and multimodal models, and we are hiring a Research Scientist to own the science behind it.
You will partner directly with the customers and frontier labs building video understanding, video-language, and video-generation models, as interested in the data behind them as in the models themselves. Video spans two model families judged in completely different ways: models that understand video — answering questions, localizing events, grounding language in time — where the question is whether the answer is correct; and models that generate it, where fidelity, temporal coherence, and physical plausibility matter and no automatic metric is settled. You own the evaluation science for both, and knowing when model-based scoring can stand in for a human versus when it can't. Your conclusions shape what our partners measure and collect next.
What You’ll Own:
You will define how Innodata designs, structures, and evaluates video data for video and multimodal models, and you will validate those choices experimentally. Concretely, you will:
Translate the requirements of video and multimodal models — video understanding, temporal and event localization, action recognition, long-form video, video-language models, video generation, cross-modal reasoning, and multimodal retrieval and grounding — into concrete data specifications: modalities, annotation schemas, sampling, and evaluation criteria.
Build evaluation methodology for video understanding — temporal grounding accuracy, long-context and long-horizon reasoning, and dynamic multi-turn, cross-modal, and retrieval-and-grounding evaluation — clear about when model-based scoring is trustworthy and when a human is needed.
Build evaluation methodology for video generation — fidelity, temporal coherence, and physical plausibility, including generative video used as a world model — the regime where automatic metrics are weakest and human judgment matters most.
Decide how existing and incoming video should be structured, enriched, and sampled to extract the most model value from it, including from messy, domain-specific footage.
Run experiments that prove data decisions matter: fine-tune and evaluate models on Innodata data, with ablations tying specific data choices to measurable improvement.
Design adversarial and stumping evaluations that surface where video and multimodal systems fail, and turn those failures into better data.
Publish. Turn what you learn into benchmarks, methodology, and papers that advance the field and earn the trust of the customers and frontier labs we partner with.
Work with annotation teams, subject-matter experts, and the synthetic-data pipeline to turn specifications into operational collection and labeling plans.
You’ll Thrive in This Role If You Have:
Roughly 5+ years of hands-on industry experience in video understanding or multimodal ML. We weight practical experience over formal credentials; a PhD with a compelling, current research agenda can offset the lower end.
A Bachelor's degree in computer science, electrical engineering, or a related technical or quantitative field is required; an advanced degree (MS or PhD) in a relevant field is preferred.
Trained and evaluated video or multimodal models yourself, with strong PyTorch fundamentals.
Fluency in the formats and tooling video work runs on: ffmpeg and decord pipelines, temporal and COCO-style annotation, WebDataset, Parquet and Arrow, and HuggingFace datasets.
Experience fine-tuning large video or vision-language models with the modern toolchain (HuggingFace transformers, PEFT, efficient inference), and with long-form video, streaming, temporal segmentation, or synthetic video generation.
A way of thinking in datasets and benchmarks: you have built evaluation sets, calibrated difficulty, and argued about what makes video data good for a given objective.
A track record the field recognizes: first-author publications or strong open-source contributions at venues such as CVPR, ICCV, ECCV, NeurIPS, or ICLR.
The ability to work directly with the research scientists at the customers and frontier labs we partner with, and to explain data and modeling decisions clearly to both expert and non-expert audiences, backed by a rigorous, reproducible approach to experiments and documentation.
Bonus: interest or hands-on experience in responsible-AI evaluation and red-teaming — safety and robustness testing for video and multimodal systems.
The expected salary range for this position is $160,000 - $185,000 p/year, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
Where models actually differ now is robustness across accents, noise, and code-switching; speaker diarization; the naturalness of generated speech; and latency under streaming. Measuring those honestly, and building the data that trains for them, is gated as much by data and evaluation design as by architecture. Innodata builds that data and those evaluations for the customers and frontier labs advancing speech and audio models, and we are hiring a Research Scientist to own the science behind it.
You will partner directly with the customers and frontier labs building ASR, text-to-speech, speech-to-speech and conversational voice, diarization, and audio-language models, as interested in the data behind them as in the models themselves. Your work is judgment: which conditions and languages a benchmark must cover to be honest, what a transcription convention should be for a given objective, and when an automated metric can be trusted versus when a human ear is required. You will also partner closely with our transcription and linguistics lead, whose standards directly shape what the models learn.
What You’ll Own:
You will define how Innodata designs, structures, and evaluates audio data for speech and audio models, and you will validate those choices experimentally. Concretely, you will:
Translate the requirements of speech and audio models — ASR, text-to-speech and speech generation, speech-to-speech and conversational voice, speaker diarization and verification, audio-language models, and streaming systems — into concrete data specifications: modalities, transcription and annotation schemas, sampling, and evaluation criteria.
Build evaluation methodology that goes past word error rate — semantic accuracy, robustness to noise and accent, code-switching, diarization error rate (DER), naturalness and intelligibility of generated speech, and streaming latency — and know when automated metrics hold and when they don't.
Decide how existing and incoming audio should be structured, enriched, and sampled for coverage that fits the model objective — across languages, accents, and acoustic conditions (studio, real-world, telephonic), speaker demographics, emotional and paralinguistic range, scripted versus spontaneous speech, and single- versus multi-speaker settings, including low-resource and code-switched speech.
Partner with the transcription and linguistics lead to turn model objectives into transcription specifications, and to quantify how transcription conventions and quality move ASR and speech-model results.
Partner with the audio solutions and engineering team so the audio we collect is built for the model objective: you specify what good data and evaluation require, and they scope programs with customers and capture audio to spec.
Run experiments that prove data decisions matter: fine-tune and evaluate models on Innodata data, with ablations tying specific data choices to measurable improvement.
Design adversarial and stumping evaluations — noisy, accented, and adversarial audio — that surface where speech systems fail, and turn those failures into better data.
Publish. Turn what you learn into benchmarks, methodology, and papers that advance the field and earn the trust of the customers and frontier labs we partner with.
Work with annotation teams, subject-matter experts, and the synthetic- and augmented-audio pipeline to turn specifications into operational plans.
You’ll Thrive in This Role If You Have:
Roughly 5+ years of hands-on industry experience in speech or audio ML. We weight practical experience over formal credentials; a PhD with a compelling, current research agenda can offset the lower end.
A Bachelor's degree in computer science, electrical engineering, or a related technical or quantitative field is required; an advanced degree (MS or PhD) in a relevant field is preferred.
Trained and evaluated speech or audio models yourself — ASR, TTS, speech-to-speech, speaker, or audio-language models — with strong PyTorch fundamentals.
Fluency in the toolchains and metrics speech work runs on: ESPnet, NeMo, SpeechBrain, or Kaldi, HuggingFace, forced alignment, and WER/CER and the metrics that go beyond them.
Hands-on experience with multilingual, accented, dialectal, low-resource, or code-switched speech, and with synthetic or augmented audio (TTS pipelines, noise and room-response simulation).
A way of thinking in datasets: you have built evaluation sets, reasoned about coverage across conditions, and argued about what makes speech data good for a given objective.
A track record the field recognizes: first-author publications or strong open-source contributions at venues such as Interspeech, ICASSP, ASRU, SLT, or NeurIPS.
The ability to work directly with the research scientists at the customers and frontier labs we partner with, and to explain data and modeling decisions clearly to both expert and non-expert audiences, backed by a rigorous, reproducible approach to experiments and documentation.
Bonus: interest or hands-on experience in responsible-AI evaluation and red-teaming — for example spoofing and voice-cloning robustness, or bias across accents and languages.
The expected salary range for this position is $160,000 - $185,000 p/year, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
Location: Remote - United States
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
Progress in physical AI is gated as much by data design as by model architecture. The best manipulation and locomotion policies, vision-language-action models, and world models are only as good as the trajectories, demonstrations, and environments they learn from — so the highest-leverage decisions are made long before a model trains: what to capture, what to synthesize, how to represent an action, and how to know whether any of it will transfer to a real robot. Innodata is building the data and evaluation practice behind the next generation of robotics foundation models, in direct partnership with the customers and frontier labs defining that frontier. We are hiring a Research Scientist to own the science of that data.
You will partner directly with the customers and frontier labs building robot foundation models, as interested in the data those models learn from as in the models themselves. Your leverage is scientific judgment about data: deciding what is worth capturing in the real world versus generating in simulation, how to weight a training mix across embodiments and sensors, and how to measure whether a policy will hold up outside the lab. Your conclusions will shape what our partners collect next.
What You’ll Own:
You will define how Innodata designs, structures, and evaluates data for robot foundation models, and you will validate those choices experimentally. Concretely, you will:
Translate the requirements of robotics foundation models — vision-language-action models, world models, and manipulation and locomotion policies — into concrete data specifications: modalities, action representations (tokenization, chunking, diffusion and flow-matching action experts), sampling, annotation schemas, and evaluation criteria.
Decide what is worth capturing in the real world versus generating in simulation, and curate and weight training mixes across heterogeneous robot datasets that span different embodiments, action spaces, and sensor setups.
Guide collection across capture modalities — motion capture, egocentric, exocentric, teleoperation, and multi-sensor — and across synthetic pipelines, so that what we produce maps cleanly to model needs rather than accumulating for its own sake.
Build evaluation and benchmarking methodology that predicts real-world transfer — coverage, discriminative power, reliability, and sim-to-real fidelity — including world-model evaluation (rollout quality and action-conditioned prediction) and the domain-randomization and system-identification choices that close the sim-to-real gap.
Run the experiments that prove it: fine-tune and evaluate foundation models on Innodata data, with data-quality ablations and scaling studies that demonstrate specific data decisions produce measurable model improvement.
Design adversarial and long-horizon evaluations that surface where policies and world models break, and turn those failure modes into better data.
Publish. Turn what you learn into benchmarks, methodology, and papers that advance the field and earn the trust of the customers and frontier labs we partner with.
Collaborate with the capture lab, annotation teams, and the synthetic-data pipeline to turn specifications into operational collection and labeling plans.
You’ll Thrive in This Role If You Have:
Roughly 4+ years of hands-on industry experience in robot learning or robotics ML. We weight practical experience over formal credentials; because the field is young, a PhD with a compelling, current research agenda can offset the lower end, and we will also consider very senior candidates with the right background.
A Bachelor's degree in computer science, electrical engineering, robotics, or a related technical field is required; an advanced degree (MS or PhD) in a relevant field is preferred.
Trained and evaluated robot policies yourself — manipulation or locomotion via imitation learning or reinforcement learning — with strong PyTorch fundamentals. You build and measure models, you don't just call them.
A way of thinking in datasets: you have curated, filtered, and weighted robot data across embodiments and sensors, and you have real opinions about what makes it good for a given objective.
Fluency in robotics data formats and standards — the LeRobot dataset format, RLDS, and Open X-Embodiment — along with common motion and sensor formats.
Hands-on experience with simulation and synthetic data — NVIDIA Isaac Sim, Isaac Lab, and Omniverse, or MuJoCo and comparable engines — including domain randomization, system identification, and sim-to-real transfer.
Experience with teleoperation or egocentric data collection, and comfort adapting VLM backbones for control and fine-tuning large VLA models with the modern toolchain (HuggingFace transformers, PEFT).
A track record the field recognizes: first-author publications or strong open-source contributions at venues such as CoRL, ICRA, IROS, RSS, or NeurIPS.
The ability to work directly with the research scientists at the customers and frontier labs we partner with, and to explain data and modeling decisions clearly to both expert and non-expert audiences, backed by a rigorous, reproducible approach to experiments and documentation.
Bonus: interest or hands-on experience in responsible-AI evaluation and red-teaming for embodied systems, for example safety and robustness testing.
The expected salary range for this position is $160,000 - $185,000 p/year, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
leadSan Francisco, CA; Candidates based outside the Bay Area are not expected to be in the studio regularly, but should be available to travel as needed for IDEO and client work; Please note that the successful candidate must be based in the United States and have the unrestricted right to work in the US
San Francisco, CA
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