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Location: Milano, Italy Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the job The Strategic Sourcing Analyst is a role responsible for driving end-to-end sourcing events, commercial negotiations, and contract structuring across key technology spend categories, including IT infrastructure, software, IT services, and staffing agencies. In this role, you will act as a trusted advisor to internal stakeholders, owning the entire sourcing lifecycle from initial market analysis and RFP execution to final contract drafting and vendor onboarding, ensuring optimal value and mitigated risk for the business. “Negotiates high-value tech contracts and ensures we only pay for delivered results” Responsibilities Lead single-source negotiations and competitive RFPs across multiple technology and services spend categories. Negotiate and secure favorable tier discounts, pricing models, and commercial terms with key technology and service vendors. Structure complex Statements of Work (SOWs), ensuring that agency fee disbursements are strictly tied to measurable delivery milestones and performance metrics. Standardize contractor rate cards and implement labor caps across all staff augmentation and external consulting engagements. Conduct comprehensive market analysis to inform sourcing strategies and benchmark pricing. Draft, review, and refine contract terms in close collaboration with Legal, Security, and Finance teams. Build and maintain strong relationships with internal stakeholders, aligning sourcing strategies with broader organizational goals. 5+ years of proven experience in strategic sourcing, procurement, or vendor management, with specific expertise in technology categories (Cloud, SaaS, IT Services, Staffing). Exceptional negotiation skills with a history of driving cost savings and favorable commercial terms. Deep understanding of contract structures, particularly in milestone-based SOWs and standardized labor rate cards. Strong analytical skills to evaluate market trends, pricing models, and total cost of ownership. Excellent stakeholder management and communication skills, with the ability to influence cross-functional teams in a fast-paced, remote-first environment. Comfortable managing end-to-end sourcing processes without relying on heavy, legacy ERP systems. Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Valencia Workplace: OnSite ROLE HIGHLIGHTS Title: Stock and Logistics Specialist Department: Global Manufacturing Organisation Reports to: Logistics and Stock Manager Location: Valencia, Spain Type of Contract: Permanent Working model: On-site ABOUT THE ROLE ICEYE is looking for a Stock and Logistics Specialist to take ownership of stock and inventory control at our Valencia site and to get materials to production as fast as possible. You will combine hands-on warehouse operations with inventory accuracy, the receiving process, material planning, and rapid delivery, working closely with Production, AIT, Engineering, Quality, and Global Supply Chain. Your priority is simple: the right material, in the right quantity and condition, delivered to the right production area as soon as it is needed, so that our teams can build and test satellites without waiting. You will also provide clear inventory insights and KPI reporting that support high-impact initiatives across ICEYE's Global Manufacturing Organization. This is a hands-on role in a growing manufacturing environment where processes and systems are continuously being developed. You will be expected to work with accuracy and discipline, follow and improve established procedures, keep the warehouse organised, and raise issues when something is not correct. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations, including sovereign and turnkey ISR missions built on our synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. Our near real-time data works day or night and in any weather, with ultra high-resolution imagery and high-frequency revisits. It serves defence, intelligence, security, and maritime domain awareness customers, as well as civil protection and commercial users in natural-catastrophe intelligence, insurance, maritime monitoring, and finance. Founded and headquartered in Finland, ICEYE operates globally, with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, and more than 900 employees. WHAT YOU WILL DO YOUR DAY-TO-DAY RESPONSIBILITIES - Run inbound and outbound logistics for all satellite components, ensuring prompt receipt, verification, and documentation, with every receipt booked in ERP/WMS right away. Deliver materials, picked and kitted to requirements, to production and AIT areas in the correct sequence, quantity, and condition, prioritising urgent builds and tests. Prepare, pack, and support outbound shipments, coordinating with carriers when required. - Maintain accurate inventory records, including tracking, labeling, and barcoding of all parts and materials, and make sure every movement is booked correctly. Plan and execute periodic physical stock counts, audits, and cycle counts, and investigate and resolve discrepancies. Implement and manage material obsolescence plans, including identification, tracking, and replacement of obsolete components before production use. - Ensure proper storage, handling, and preservation of sensitive parts, including ESD-sensitive devices and RF/electronics components, following traceability, quarantine, and non-conforming material procedures. Keep storage areas clean and organised, including bin maintenance, material repackaging, and FIFO/FEFO procedures. - Coordinate with Global Supply Chain to monitor stock levels, manage safety stock targets, and prepare replenishment plans aligned with production schedules. Support quality and compliance by enforcing proper documentation practices, material identification standards, and handling procedures. - Support inbound inspection and the disposition of non-conforming materials with Quality and Supplier teams. Manage material returns, transfers, and disposition, updating inventory systems accordingly. Monitor and maintain storage infrastructure, including racks, cabinets, controlled environments, and material protection systems. Collaborate with Production, AIT, and Engineering to resolve material availability issues that might impact build or test progress. - Provide material data and KPI reporting to management, including inventory accuracy, stock turns, and freeze-period readiness metrics. Contribute to continuous improvement (5S, standard work, visual management) and help evolve warehouse and logistics processes as the Spain manufacturing operation grows. REQUIREMENTS WHAT WE'RE LOOKING FOR Must haves: - Bachelor's degree in Logistics, Industrial Engineering, Supply Chain, Business Administration, or a related field (or equivalent practical experience). - Proven experience in inventory management, warehouse operations, or technical logistics, ideally in a high-tech manufacturing environment with complex products, including hands-on receiving, storing, picking, and issuing of materials. - Strong understanding of material flow, stock counting methods, SKU management, and material traceability. - Familiarity with obsolescence planning and with cleanroom or controlled environment material handling. - Excellent attention to detail and organizational skills, and a disciplined approach to following processes. - Ability to work independently, make data-based decisions, and collaborate across cross-functional teams. - Proficiency with inventory systems (ERP/WMS/MES) and standard office tools (Excel, reporting). - Comfortable working hands-on in a warehouse and manufacturing environment, including the safe handling and movement of materials. - Fluency in English (you will need to communicate with global teams). Nice to haves: - Experience in aerospace, space, defence, automotive, or another high-reliability manufacturing environment, ideally with high-value, sensitive, or serialised components. - Experience in outbound logistics and customs, including export/import documentation and freight forwarding. - Forklift certification or experience operating relevant warehouse equipment, and participation in Lean or continuous improvement activities. - Spanish fluency APPLICATION PROCESS - Talent Acquisition Interview - Hiring Manager General Interview - Technical Interview, including a Technical Challenge - Hiring Team Interview HOW WE WORK (OUR VALUES) - Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the "why" behind decisions. - See the big picture: Stay close to what's happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters, and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We're committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us, and we'll do our best to help.

Location: Japan Workplace: Remote Our Business Development Managers build long-term relationships with financial institutions and public sector organizations to help them prevent and investigate financial crime and address risk and compliance challenges. You’ll work with leading Japanese banks, securities firms, and other financial institutions to connect their business priorities with Chainalysis solutions across financial crime threat intelligence, anti-money laundering (AML), compliance, investigations, fraud prevention, and security. This role focuses on a select group of priority institutions, building on existing relationships and opportunities rather than starting solely through outbound prospecting. You’ll help customers evaluate how Chainalysis can support their current needs and the responsible development of on-chain finance, including tokenized assets, digital payments, and custody services. While financial institutions are the primary focus, you’ll also support selected public sector opportunities where your expertise can help the Japan team address financial crime, compliance, and investigative needs. You’ll work alongside Account Executives and specialists across Chainalysis to develop long-term account strategies, prepare proposals, and support customer evaluation, internal approvals, procurement, and implementation planning. Success means advancing strategic opportunities, expanding customer adoption, and contributing to the Japan team’s commercial results. We are looking for a Business Development Manager to join our Japan team, reporting to the Country Manager, Japan. This is an individual contributor role with no people management responsibilities. IN THIS ROLE, YOU'LL - Develop and execute strategic business development plans for priority Japanese banks and financial institutions, building on existing relationships and opportunities. - Build trusted relationships with executives and stakeholders across business strategy, financial crime, AML, compliance, risk, technology, and operations. - Understand customers’ business plans, regulatory requirements, and onchain finance strategies, and translate their needs into clear proposals and practical roadmaps. - Partner with Account Executives to advance strategic opportunities and support customers through evaluation, internal approvals, procurement, and contract execution. - Help customer stakeholders evaluate options, build internal consensus, and reach informed decisions. - Develop proposals that connect Chainalysis solutions across compliance, investigations, fraud prevention, security, and visibility into fund flows. - Work with Solutions Architecture, Product, Global Services, Marketing, and Government Affairs to develop customer use cases, proof of value success criteria, and implementation plans. - Collaborate with systems integrators and other partners on joint proposals, co-selling, solution integration, implementation, and customer training. - Identify opportunities to expand Chainalysis adoption across customer business units, subsidiaries, and services as their needs grow. - Work with Government Affairs to understand regulatory developments and support appropriate dialogue with regulators and industry associations. - Partner with Account Executives and technical specialists to develop proposals and advance selected opportunities with regulators, government agencies, and law enforcement, supporting customer evaluation, procurement, and contract execution. - Share customer and market insights with the Japan team to strengthen positioning, prioritize opportunities, and support commercial planning. WE'RE LOOKING FOR CANDIDATES WHO HAVE - Experience working with major Japanese financial institutions in business development, strategic account management, consulting, technology sales, or business transformation. - A track record of building trusted relationships with executives and business leaders and helping stakeholders reach informed decisions. - Experience advancing strategic opportunities involving multiple stakeholders, long buying cycles, and enterprise procurement processes. - The ability to understand business, operational, regulatory, and risk challenges and translate them into practical proposals and customer outcomes. - A strong understanding of Japanese financial services industry dynamics, internal approval processes, and budget cycles. - Experience collaborating with sales teams and technical specialists to develop opportunities and deliver commercial results. - Strong business communication and presentation skills in Japanese, with the ability to explain complex concepts clearly to executive audiences. - The ability to collaborate with global colleagues in English. - An interest in on-chain finance and a willingness to learn about emerging financial technologies, relevant regulation, and Chainalysis solutions. Prior blockchain expertise is not required. - The ability to work independently, prioritize strategic opportunities, and bring colleagues and partners together around shared customer priorities. NICE TO HAVE - Experience in banking, securities, trust banking, payments, or another financial institution before moving into consulting, business development, or technology sales. - Experience with financial crime threat intelligence, AML/CFT, KYC, sanctions, fraud prevention, transaction monitoring, investigations, or risk management. - Experience selling or advising on enterprise software, data, RegTech, FinTech, or cybersecurity solutions. - Experience partnering with systems integrators on joint proposals, co-selling, integration, implementation, or embedding technology into customer services. - Familiarity with stablecoins, tokenized deposits, tokenized assets, digital securities, custody, or onchain and cross-border payments. - Experience working with Japanese public sector organizations, including an understanding of their decision-making, procurement, and budget processes. - Familiarity with structured enterprise sales methodologies such as MEDDPICC or Challenger. - An established network of senior stakeholders across Japan’s financial services and technology sectors. AI at Chainalysis AI is not a feature at Chainalysis - it is a new way of working. One that turns instructions into work done, and helps us move faster than the threats we're built to counter, and we expect our employees to take ownership of the output and ensure quality. As the world's most trusted blockchain analytics platform, Chainalysis sits at a rare intersection of proprietary data, regulatory relationships and crypto expertise that makes it uniquely placed to shape and lead the next era of AI-driven intelligence - and we expect everyone here, regardless of role, to be an active part of it. AI fluency is tied directly to how we measure performance and how we plan to win. There is no substitute for your own curiosity. We provide the tools, workflows, and space to experiment - but the expectation is that you develop these capabilities yourself, bring ideas, and collaborate across teams to reinvent the way work gets done. We are not using AI to do less. We are using it to do what was never possible before. About Chainalysis Chainalysis is the blockchain data platform, making it easy to connect the movement of digital assets to real-world services. Powered by deep blockchain data and AI, organizations can investigate illicit activity, manage risk exposure, and develop innovative market solutions built on the industry's most trusted blockchain intelligence. Our mission is to build trust in blockchains, blending safety and security with an unwavering commitment to growth and innovation. You belong here.  At Chainalysis, we believe that diversity of experience and thought makes us stronger. With both customers and employees around the world, we are committed to ensuring our team reflects the unique communities around us. We’re ensuring we keep learning by committing to continually revisit and reevaluate our diversity culture. We encourage applicants across any race, ethnicity, gender/gender expression, age, spirituality, ability, experience and more. If you need any accommodations to make our interview process more accessible to you due to a disability, don't hesitate to let us know. You can learn more here https://go.chainalysis.com/rs/503-FAP-074/images/Interview%20Accommodations%20Request.pdf. We can’t wait to meet you.

We are hiring expert mechanical design and CAD automation engineers to turn real, paid CAD tasks from their own work into expert-level Terminal-Bench challenges.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Director, Product Marketing Location: Remote US Compensation Range: $180,000 to $210,000 base plus bonus and equity What You’ll Do: As the Principal Product Marketing Manager for the Huntress In-house IT and Security (IIS) segment, the lean IT and security teams at small and midsized organizations who are expected to protect everything with a handful of people (or sometimes just one). Our existing product-aligned PMMs define what each product does and why it matters. You take that work the last mile, creating next-level narratives, new content, and enablement that resonate with your segment so that marketing, sales, and channel partners can have more relevant conversations and close more business, faster. You are Outcome-Obsessed, connecting messaging, enablement, and demand programs to measurable business results. You bring Perfect Imperfection to research and go-to-market work by acting on useful insight, learning quickly, and sharpening the IIS motion each quarter. Candor guides how you work across teams, giving you the confidence to make recommendations, hold a point of view, and push back constructively. Responsibilities: Own IIS segment positioning, value propositions, message architecture, proof points, and a repeatable bill of materials across the personas and key industries of your segment. Conduct ongoing research and analysis to improve the IIS motion, including representing the voice of IIS buyers and their needs in product launch and roadmap conversations. Partner with Product Marketing peers to adapt portfolio and platform content for IIS audiences and key industries. Partner with Campaigns and Growth Marketing to turn audience insight into demand programs, nurture streams, outreach, livestreams, buyer guides, verticalized content, comparison content, business-case tools, demo narratives, and other mid- and bottom-funnel assets. Equip SDRs, AEs, and Customer Account Managers with talk tracks, discovery questions, objection handling, content, and enablement. Support the Channel team with vertical-specific content, battle cards, and the core narratives used to train VARs and distributors, working alongside Channel SEs. Work with our Microsoft alliance team to develop and refine the partnership story and related content, including how Huntress helps customers get more value from their Microsoft licensing. Use AI to orchestrate repeatable workflows for market and buyer analysis, research, and content development, thoughtfully validating outputs for accuracy, relevance, and quality. What You Bring To The Team: You have 6+ years of product marketing experience, including 3+ years in B2B cybersecurity software, with measurable results you can show. You have experience marketing and selling to in-house IT and security buyers, with experience serving small and midsized businesses preferred. You bring a buyer-centric mindset and naturally frame messages around pain points, buying triggers, personas, decision-making, and outcomes. You can turn complex technical ideas into clear, compelling narratives for both business decision makers and technical practitioners. You have partnered hands-on with Campaigns or Growth Marketing teams to create programs, nurture streams, and content that contributed to pipeline. You have experience working with sales and channel partners, including VARs and distributors. You collaborate effectively, hold a clear point of view, balance competing stakeholders, push back constructively, and move comfortably between strategy and hands-on execution. You can orchestrate AI-supported workflows for research, analysis, and writing, while applying sound judgment to validate and improve the output. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: New Delhi ROLE HIGHLIGHTS: - Security Officer - Location: New Delhi, India - Department: ICEYE, India - Reports to: CEO, ICEYE India - Employment type: Permanent - Workplace model: Office - Employment is subject to applicable security screening. Appointment as CCSO under SMLDI 2025 is subject to Indian citizenship, police verification, DDP vetting (repeated every three years) and an Official Secrets Act undertaking. Start date depends on government vetting. WHY THIS ROLE MATTERS:   As the Security Officer, you’ll build ICEYE India’s security function from the ground up and serve as our appointed Company Chief Security Officer under India’s Security Manual for Licensed Defence Industries (SMLDI 2025). Your work allows ICEYE India to operate as a licensed defence company, pass government inspections and take part in classified programmes. You’ll also be the CEO’s trusted advisor on all security matters.   WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.   ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.   ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.   Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES   - Own the roadmap that makes ICEYE India an audit-ready, licensed defence company, including the industrial licence and Ministry of Home Affairs (MHA) security clearance - Act as ICEYE India’s appointed Company Chief Security Officer, representing us with the Department of Defence Production (DDP), the MHA and other authorities, and leading every inspection and audit - Build the security framework with the group security team: policies, SOPs, secure areas, classified document registry and the audit trail inspectors expect - Set up and run personnel security: police verification, government vetting, Official Secrets Act undertakings and re-verification cycles - Lead cyber security accreditation as Cyber Information Security Officer under SMLDI Chapter 7, including CERT-In reporting and protection of ICEYE group information held in India - Manage export-control compliance, data exchange with the ICEYE group and foreign-national visits - Translate security requirements into practice for the business, from classified RFPs and contract clauses to customer and IN-SPACe requirements - Prepare and rehearse incident-response and crisis playbooks with Legal and group security   WHAT WE’RE LOOKING FOR Must haves: - Indian citizen, eligible for appointment and positive vetting as Company Chief Security Officer (before appointment and every three years) - Former officer of the Armed Forces, a Central Armed Police Force or the Police, with no adverse remarks in your release certificate - Hands-on knowledge of the Official Secrets Act 1923, the MHA security instructions and SMLDI 2025 - Track record as a security officer in a defence, intelligence, aerospace or critical-infrastructure organisation in India, including taking an organisation from uncleared to cleared at least once - Established working relationships with the DDP, the MHA and other national security authorities - Working knowledge of IT security accreditation for classified systems (SMLDI Chapter 7, CERT-In, NCIIPC) - Fluent Hindi and English   Nice to haves: - Familiarity with NATO, EU or US classified-information frameworks - Working knowledge of India’s export-control regime (SCOMET, DGFT) and IN-SPACe authorisation conditions - Experience in a foreign-owned Indian entity   APPLICATION PROCESS - Intro conversation with Talent Acquisition (30 min) - Hiring manager interview with the CEO, ICEYE India (60 min) - Technical case: a take-home roadmap exercise showing how you would get from the current state to the highest target classification level, covering facility, personnel and IT approval. You will present and defend it to ICEYE’s Chief Security Officer (3 x 45 min) - Cross-functional discussion with colleagues from Operations and Legal/Compliance if required. WORKING AT ICEYE At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win. HOW WE WORK (OUR VALUES) Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way. - Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions. - See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others. - Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions. - Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift. - Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins. BENEFITS Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.   OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table. We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. As Director, US Operations, you will lead operations for Payward’s US equities business: our registered broker-dealer, Kraken Securities LLC, and the operations behind traditional stocks as well as xStocks, our tokenized equities product. You will own the trade operating model, the end-to-end order and settlement flow, cash flows, corporate actions, reconciliations, and regulatory readiness across the business. This is a hands-on leadership role in a regulated entity. You will be a registered principal of Kraken Securities LLC, named on Form BD, and accountable for the operational side of the firm’s regulatory obligations. It extends well beyond day-to-day management and requires genuine fluency in both traditional market plumbing and the operational realities of a digital-asset business. You will stay close to company strategy and cross-functional initiatives so the global executive team’s goals translate into clear operating priorities. As a trusted partner, you will work across Compliance, Legal, Finance, Product, Engineering, and Marketing to drive key initiatives forward, and build the team that scales the business as the firm grows. The opportunity - Own the end-to-end order flow for US equities, from inception through clearing and settlement, including reconciliation, corporate actions, and exception management - Own xStocks operations: token issuance and redemption, inventory and liquidity management, movement of client and firm assets, and settlement across exchange, custodian, and on-chain venues - Serve as a named principal of Kraken Securities LLC and act as an operational control point — including dual-approval (“four eyes”) sign-off on transactions and asset movements, with coverage across time zones - Design and implement the operating model for Kraken Securities and xStocks, aligned to strategic goals - Build and run the operating systems for the business — policies, written supervisory procedures, controls, books and records, business continuity, and KPIs — and translate C-suite goals into clear targets for each business unit - Own launch readiness for new products and markets: prepare systems, policies and procedures, and test them end to end with our clearing firm, custodians, exchange partners and R&D teams to ensure compliance with US regulations - Partner with Finance on financial controls around bank payments, customer funds and reserve requirements - Ensure desk coverage and settlement/ reconciliation controls and man power in place to support 24X5 and transitioning to 24x7 - Own vendor and partner operations — clearing, custody, market data, liquidity providers and technology vendors — including onboarding, SLAs and ongoing oversight - Own severity-1 operational escalation and incident response for the US entities, including root-cause review and remediation - Set performance targets, monitor progress, and report KPIs and costs transparently to leadership - Hire and develop a high-performing operations team, build the licensing bench and succession plan, and build the organizational structure to scale - Partner with functional leaders across Marketing, Compliance, Product, Engineering, and Operations to keep initiatives aligned and moving - Contribute to strategy and growth planning to help build a sustainable business - Support functions such as HR and IT in building procedures that link to corporate strategy What you bring - 12+ years of experience in brokerage or fintech operations, and/or at an operations consulting firm, including time inside a FINRA-registered broker-dealer - Experience in crypto, brokerage, advisory, fintech, or another highly regulated industry - In-depth knowledge of traditional financial markets — execution, clearing, settlement, custody, margin, securities lending, and corporate actions - Working understanding of digital assets and tokenized securities, including custody models, on-chain settlement, and the operational controls they demand - Direct experience operating under SEC and FINRA rules — books and records, supervisory procedures, trade reporting, and examination response - Experience standing up or scaling operations for a new regulated product or entity, including launch readiness and regulatory approval processes - A proven record of defining structured approaches to solve complex challenges - End-to-end understanding of company value drivers and a strong working understanding of business analytics - Experience hiring, managing, and developing operations teams - Exceptional judgment and the executive presence to work comfortably with C-suite leaders, regulators, and external partners - Required at hire, or within an agreed window from start date: FINRA Series 7 (General Securities Representative), Series 99 (Operations Professional) and Series 24 (General Securities Principal) - Preferred: Series 27 or 28 (Financial and Operations Principal) - Also valued: Series 57 (Securities Trader) and Series 4 (options principal), or willingness to obtain them — these strengthen our principal coverage across trading and options - Must be eligible for registration and disclosure on Form BD, and comfortable carrying named-principal responsibility in a regulated entity - Series 63 / 65 / 66 as required by state registration     Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on X https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Limassol, Cyprus Workplace: on-site Mayflower is a technology company that alters the entertainment industry to a new level of perception and engagement. We are developing a partner advertising high-load system with a large RPS, convenient and modern interface. We are growing exponentially and successfully implementing new technologies to accelerate this growth and the system as a whole. Role Summary As the FP&A Lead, you will be the primary architect of our financial future. You won't just track numbers; you will translate complex data into a compelling narrative that drives executive decision-making. You will lead the annual budgeting, quarterly forecasting, and long-range planning processes, acting as a strategic partner to department heads to optimize resource allocation and fuel sustainable growth. Job Responsibilities Own the company’s financial planning, budgeting, and forecasting processes. Build and maintain sophisticated, driver-based financial models to perform scenario analysis. Prepare monthly management reports (P&L, Balance Sheet, Cash Flow) with clear variance analysis vs budget and forecast, delivering deep-dive variance analysis that explains the "why" behind the numbers. Partner closely with business leaders to understand performance drivers and challenge assumptions. Analyze revenue, costs, margins, and cash flow to identify risks and opportunities. Support long-term planning, scenario analysis, and sensitivity modeling. Leverage BI tools and AI-driven forecasting to automate routine reporting and improve the accuracy of predictive modeling. Improve forecasting accuracy through data-driven insights and continuous process improvements. Monitor KPIs and create dashboards for executive and stakeholder reporting. Support ad-hoc analysis related to investments, pricing, new initiatives, or cost optimization. Ensure data consistency between FP&A models and ERP / source systems. You will thrive here if you have… Bachelor’s degree in Finance, Accounting, Economics, or related field (MBA is a plus). 7+ years of experience in FP&A, corporate finance, or controlling with at least 3 years in a leadership or project-lead capacity. Strong financial modeling and analytical skills. Excellent understanding of P&L, Balance Sheet, and Cash Flow mechanics. Advanced Excel / Google Sheets skills (Power Query, complex formulas, modeling best practices). Experience working with ERP system Business Central 365 will be considered an advantage. Ability to translate complex financial data into clear business insights. Exceptional "data storytelling" skills—the ability to influence senior stakeholders who may not have a finance background. High attention to detail with a proactive, ownership-driven mindset. That can be a plus: Experience in fast-growing, tech, fintech, SaaS, or platform-based businesses. Experience with BI tools (Power BI, Looker, Tableau, etc.). Exposure to treasury, cash management, or multi-currency environments. Prior experience building FP&A processes from scratch or scaling them. Conditions We know that great talent deserves great conditions, so here's what you can expect when joining us: EU-based employment contract and a 3-year Cyprus work visa with full support for your relocation and visa processes, including assistance for your family. Full relocation package: flights to Limassol for you and your family, a company-covered apartment for the first month, and full relocation support to make your move smooth and hassle-free. Transparent performance reviews twice a year, with bonus opportunities and salary adjustments. Private medical insurance for you and your family, a corporate mobile plan (unlimited in Cyprus with roaming included), and interest-free support for car purchases. Provident fund (Cyprus): a long-term savings plan co-funded by you and the Company together (available after probation) that grows throughout your time with us in Cyprus. Mindfulness & well-being support, including psychological assistance with 50% coverage. 50% coverage of school and kindergarten fees for your children. Fully covered sports benefits, and also access to in-house electric scooters and bike rentals. Investment in your growth: paid language courses and access to suited-for-you development programs, including conferences, training programs, and coaching to support your professional journey. A culture of recognition: a peer reward program to celebrate your contributions. A fully equipped office in Limassol with everything you need for deep work and collaboration. Free catering in the office, Wolt Allowance, and an in-house coffee bar with high-quality drinks and a health bar stocked with nutritious snacks. A strong engineering culture: international teams, corporate events, team buildings, and hackathons—because great work happens in great communities. Benefits are provided in accordance with the company's policies and eligibility criteria. Recruitment process HR interview Interview with the hiring manager Test assignment: case study Final interview Job Offer

• Разрабатывать автотесты и фреймворки для функционального и нагрузочного тестирования; • Проверять релизы, новые функции и исправления распределённой платформы GridGain;

We are looking for a Middle Data Engineer with strong Snowflake, SQL and dbt skills to build and support production data pipelines. • 2+ years of data engineering experience.

Location: Germany; Bosnia; Norway; Estonia; Slovenia; Italy; Netherlands; Hungary; Portugal; France; Poland; Serbia; Austria; Finland; Montenegro; Slovakia; Ireland; Denmark; Belgium; Czech Republic; United Kingdom; Croatia; Spain; Greece; Ukraine; Sweden Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. We're looking for seasoned Product Designers who thrive in ambiguity and challenging problem spaces. n8n is a powerful, flexible technical tool, which means the problems you tackle as a designer are complex. Your design decisions must account for diverse user workflows, technical constraints, and how changes impact the entire platform. To thrive here, you will need to love talking to users, understanding technology, and reducing complexity and scope. You'll be embedded in a product squad alongside a product manager and around three to five engineers, owning the user experience for your area end to end. Our design team is small but growing, so you'll shape the craft bar and the culture, not inherit them. We're hiring designers across the following teams: - Enterprise (two roles - Governance & Observability, and Licence & Billing): You've worked on technical B2B platforms. You've designed for scale, governance, and collaboration across teams, including permissions, environments, observability, and failure modes included and you're comfortable making deeply complex systems feel coherent and simple. - Adore - Adoption & Retention: You have exceptional product sense and can connect disparate elements into a coherent whole. You'll take something complex, with many moving parts, and make it make sense - shaping what the visual layer of n8n becomes next. Experience with data visualisation is welcome; deep technical expertise isn't required. - n8n Labs: As a Product Designer, you'll own discovery end-to-end, spotting the riskiest assumptions, running the research, and turning findings into decisions without waiting on a brief. You move fast, cut scope without losing what matters, and you're hands-on enough to build and ship your own prototypes, including using AI tools to get there quicker. You've got product and business judgment, not just craft; you can spot an opportunity and make the case for it. Founder or co-founder experience is a helpful signal but not a requirement. Team assignment is confirmed at the offer stage and may be subject to change as the team structure evolves. 🎯 Regardless of the team, your main goal will be to lead end-to-end product design on complex workflows that elevate n8n's user experience, ship measurable outcomes, and raise the quality bar across our platform. To do so, here are your responsibilities: End-to-end product design - Lead the full design process for your team, from discovery to polished delivery, collaborating closely with PMs and engineers. - Consistently ship high-quality, visually cohesive designs that improve the overall UX at every release. - Work effectively on complex features and understand the underlying technology. - Take ownership of complex, multi-faceted problems and drive them to completion with initiative and autonomy. Research, feedback, and UX quality - Own the direction of research for your team, decide when it's needed, choose the right methodology, and take the initiative without waiting to be told. - Champion the user by running interviews, usability tests, and research to inform critical product and business decisions. - Master the feedback loop by gathering, synthesizing, and acting on input while giving actionable critique to elevate teammates' work. - Balance speed and quality in an MVP-driven environment, navigating ambiguity while maintaining a high bar. Systems thinking and platform coherence - Design in systems, integrating solutions into the broader n8n platform and safeguarding the product's big picture. - Account for edge cases, constraints, and interaction details so users never end up in impossible states. - Collaborate across teams and designers to ensure consistency and quality across shared patterns and components. Strategy, impact, and innovation - Shape team strategy by influencing planning, prioritization, and scope with a strong design perspective tied to KPIs. - Explore and adopt AI and automation tools to push the boundaries of design practice and AI-powered workflows. Senior or Staff? We're open at both levels, and we'll calibrate with you during the process. At Senior, you own your squad's design end-to-end and ship work that raises the bar for your area. At Staff, you do that, and your influence reaches beyond your own squad - you shape patterns other designers build on, and you take on the problems that span teams. Both are hands-on: this is not a step away from the craft. REQUIREMENTS Must-haves - 🎨 Product design excellence: You're proficient across product design, UX, UI, and qualitative research, delivering polished, detail-oriented work. - 🧠 Technical mindset: You collaborate effectively with engineers and understand how software is built, including common web technologies. You don't need to write code, but you do need genuine curiosity about what's happening underneath - APIs, webhooks, data structures and how workflows actually execute. - 🧭 Ownership & delivery: You've shipped end-to-end features in smaller teams or startups and can drive complex problems to measurable outcomes. - ⚡ Fast, focused execution: You operate at high speed in an MVP-driven environment, balancing quality and velocity amid ambiguity. - 📈 Outcome orientation: You use research and metrics to inform decisions and consistently deliver solutions that enable team KPIs. - 🤝 Feedback & collaboration: You're open and non-defensive in critique and provide actionable feedback that raises the team's bar. - 🧪 Curiosity for AI: You're enthusiastic about AI and innovation, actively exploring new tools and approaches to advance the craft. - 📅 Experience level: You have 5+ years in product design with demonstrable impact on shipped products. Nice-to-haves - 💻 Front-end fluency: You can prototype using HTML/CSS/JavaScript, with or without AI coding tools, and can collaborate effectively with engineers on the result. - 🧩 AI & automation domain: You've designed AI or automation products; familiarity with n8n is a plus. - 🔁 Process improvement: You proactively refine team rituals and workflows to increase effectiveness. - 📚 Continuous growth: You invest in your craft and are motivated by creating tangible product and company impact. - 🔎 Discovery frameworks: You know methodologies like Continuous Discovery or Shape Up. - 📊 Data-informed design: You're comfortable with metrics, A/B testing, or SQL to guide decisions. - 🚀 Entrepreneurial drive: You've built startups or side projects that show initiative and creative problem-solving. Why join us? At n8n, your work won't disappear into a slide deck. You'll lead high-impact design across core product surfaces, shaping AI-powered workflows, enterprise governance and billing, and how people discover and adopt n8n, from discovery to delivery. You'll join a fast-growing, Europe remote-first company where autonomy, experimentation, and craft matter, partnering closely with PMs and engineers to ship real outcomes to a passionate global community. Sound like a challenge you're excited to take on? Apply now and help us build the future of automation. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£41,300-52,250  + equity + Incentive Awards tied to your performance + Benefits ✨ Our VAIB team⭐ Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind. 🔑You’ll play a key role by... As External Partnerships & Engagement Manager, you will strategically manage a portfolio of VAIB partnerships that bring vital specialist expertise and enhanced support to Monzo's most vulnerable customers. You will proactively identify new partnership opportunities while leveraging data and customer feedback to continuously monitor and maximize the value of your existing relationships. Ultimately, you will collaborate with cross-functional teams to translate this external insight and lived experience into tangible, practical improvements across our products, services, and customer journeys. Manage Partnership Lifecycles: Own the end-to-end portfolio of VAIB external partnerships, from identifying strategic opportunities to onboarding, ongoing relationship management, and appropriate exits. Drive Data-Led Impact: Continuously evaluate partnership performance using data and operational feedback, clearly reporting successes and confidently acting to strengthen or stop underperforming relationships. Oversee Governance and Risk: Partner with Supplier Operations to conduct robust due diligence, ensuring all external relationships strictly adhere to Monzo’s risk, governance, and regulatory expectations. Translate Insights into Action: Leverage specialist partner knowledge to identify opportunities and drive tangible improvements across vulnerable customer journeys, products, and support strategies. Lead Lived-Experience Research: Own the Signposting Standard and collaborate with the Research team to capture lived experiences, turning best-practice insights into clear cross-functional recommendations. Deliver Community Engagement: Plan external awareness campaigns, host expert listening sessions, and collaborate with Public Policy and Communications to amplify Monzo's impact and support media activity. 🤩 We’d love to hear from you if… You have a deep understanding of VAIB principles and the barriers vulnerable customers face, driven by a strong commitment to improving customer outcomes through meaningful external collaboration. You have proven experience managing external relationships, going beyond relationship-building to set clear objectives, build trust, and hold both internal and external stakeholders accountable for delivering measurable benefits. You have experience evaluating partnership effectiveness using data and customer feedback, and are highly skilled at translating external expertise and lived experiences into practical, actionable recommendations for teams across Monzo. You have a strong grasp of due diligence and risk management, ensuring all external partnerships are supported by rigorous governance and robust, accurate documentation. You are a highly organised problem-solver capable of managing multiple competing priorities, confidently navigating challenging stakeholder conversations, and proactively course-correcting when partnerships fail to deliver their intended value. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £41,300-52,250 ➕Incentive Awards tied to your performance. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Remote, United Kingdom GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. About the role We're looking for a Backend Engineer to join our Repository Services team in GitLab's Create stage. The team owns the repository side of Source Code: how code gets into a repository, who may change it, and how those changes are verified. We build this as an access layer on the primitives the Gitaly team provides, for GitLab's own features and for the artificial intelligence agents now writing and pushing code alongside people. You'll work in one of GitLab's oldest and most complex product areas, using Ruby and GraphQL across GitLab.com , self-managed instances, and GitLab Dedicated. Repository Services is a new team, and its first months are about reliability and support, so you'll spend real time on performance and structured query language tuning, caching, rate limiting, testing, observability, and resiliency, with experienced team members to lean on. You'll collaborate with product management, product design, testing, security, user experience research, technical writing, Gitaly, Code Review, and the other Source Code teams. What you'll do Develop secure, well-tested, performant features and improvements using Ruby and GraphQL. Work through complex requirements and legacy constraints to deliver clear solutions while protecting the reliability of this critical system. Design and maintain backend services, application programming interfaces, data models, and business logic that control how code reaches a repository, who may change it, and how it is verified. Build on the primitives Gitaly provides and work closely with the Gitaly team. Triage and fix bugs and support requests for the features the team owns. Collaborate across functions and teams, both asynchronously and synchronously, and involve domain experts when their input will improve the outcome. Use artificial intelligence agents for well-scoped work when they can speed up delivery without sacrificing quality, and critically review their output. Write maintainable code that follows GitLab's standards and contribute to constructive code reviews. Help strengthen reliability by monitoring production health metrics, participating in Tier 2 on-call, troubleshooting incidents, contributing to root cause analysis, and improving observability and resiliency. Share knowledge through code review, technical documentation, and everyday collaboration while learning from others. Take part in on-call or operational support where your team’s ownership model requires it. What you'll bring Professional experience building backend web applications, services, or application programming interfaces, with experience using Ruby and GraphQL. An understanding of relational databases, structured query language, data modeling, caching, background processing, and backend performance practices. Experience contributing to user-facing workflows and maintaining their underlying systems. Experience writing backend unit and integration tests, with familiarity with the testing pyramid, Git, and collaborative code review processes. Experience using artificial intelligence coding agents and reviewing their output, or an interest in building these skills in a complex monorepo. Clear written and spoken English communication skills, including sharing useful status updates in a remote, asynchronous environment. The ability to manage assigned priorities, work through ambiguity, take ownership of your work, and seek guidance when needed. About the team Repository Services is a small backend team in the Create stage, formed in September 2026 when Source Code split into focused teams. As the split is finalized we expect to own repository mirroring, Git Large File Storage (LFS), protected branches and Branch Rules, push rules, Code Owners (shared with Code Review), and commit and tag signing. We build on Gitaly's primitives and meet regularly with the Gitaly team, and our work serves GitLab.com , self-managed instances, and GitLab Dedicated. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£51,200-64,700 + equity + Incentive Awards tied to your performance + Benefits ✨ Our VAIB team⭐ Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind. 🔑You’ll play a key role by… As VAIB Strategy Manager at Monzo, you will lead and develop a high-performing team of Strategy Analysts dedicated to improving vulnerability, accessibility, inclusion, and bereavement outcomes. You will act as the bridge between overarching strategy and execution, translating business priorities into data-driven programs that deliver exceptional customer experiences. By collaborating closely with cross-functional stakeholders, you will ensure VAIB considerations are deeply embedded into all products and services while maintaining strict regulatory compliance and governance. Ultimately, you will balance empathetic people leadership with rigorous operational discipline to continuously identify emerging opportunities and drive meaningful change for our customers. Lead and Develop Talent: Coach and build a high-performing, engaged team of Strategy Analysts, driving recruitment, knowledge-sharing, and a culture of accountability that aligns with Monzo’s core values. Drive Strategy and Delivery: Translate VAIB priorities into clear, actionable projects and oversee the implementation of customer-centric treatment strategies, expertly balancing team capacity with strategic and regulatory demands. Leverage Data for Improvement: Monitor customer journeys and performance metrics, utilizing both quantitative and qualitative insights to identify emerging trends, resolve gaps, and make evidence-led recommendations with Strategy Leads. Champion Cross-Functional Collaboration: Partner seamlessly across Operations, Product, Risk, Data, and Engineering to ensure VAIB considerations are deeply embedded into wider business initiatives and customer touchpoints. Manage Risk and Governance: Work closely with Risk and Compliance partners to design, document, and operate robust controls, ensuring all team activities strictly adhere to internal governance and external regulatory expectations. Resolve Complex Escalations: Act as the primary escalation point for complex customer, operational, or regulatory issues, guiding the team through ambiguity to reach appropriate and proportionate outcomes. Lead Through Change: Own and cascade crucial business communications and leadership updates, effectively supporting stakeholders through process changes while identifying emerging opportunities for continuous improvement. 🤩 We’d love to hear from you if… You have deep subject matter expertise in vulnerability, accessibility, inclusion, and bereavement (VAIB), applying key legal and industry standards (e.g., Consumer Duty, Equality Act, WCAG) to proactively reduce barriers and champion exceptional customer outcomes. You are a values-driven leader with a proven track record of building motivated, high-performing teams through coaching, clear feedback, and a strong commitment to continuous professional development for both yourself and your team. You are highly organised and adaptable, with the ability to manage competing priorities, allocate team capacity, and translate strategic goals into structured programs of work that are successfully delivered and monitored. You can interpret customer insights and operational data to make evidence-based recommendations and sound decisions, particularly when navigating complex or ambiguous regulatory and operational challenges. You have a strong grasp of risk, governance, and control environments, paired with excellent communication skills to influence stakeholders, manage formal actions, and confidently guide your team through organisational change. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £51,200-64,700 + equity + Incentive Awards tied to your performance ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Cardiff, London or Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍London/Cardiff/UK Remote | 💰£41,300-52,250  + equity + Incentive Awards tied to your performance + Benefits ✨ Our VAIB team⭐ Making money work for everyone is what we do at Monzo, but it only counts if it works for the people who need support the most. Our Vulnerability, Accessibility, Inclusion and Bereavements (VAIB) team is dedicated to breaking down barriers across the bank. We make sure that whether a customer is vulnerable, disabled, excluded, or experiencing a bereavement, they get a product and a service that is empathetic, accessible, and built entirely with them in mind. 🔑You’ll play a key role by... As VAIB Strategy Analyst, you will play a critical role in fulfilling Monzo's mission to make money work for everyone by driving meaningful improvements for customers requiring additional support. Working collaboratively, you will leverage data, customer insights, and operational expertise to seamlessly embed vulnerability, accessibility, inclusion, and bereavement considerations into product and service design. You will take proactive ownership of complex strategic projects and use independent judgement to navigate ambiguous escalations, shape treatment strategies, and identify emerging risks. Ultimately, you will ensure that changes deliver equitable customer outcomes while maintaining strong standards of risk management, governance, and regulatory compliance. Lead Strategic Delivery: Take ownership of complex VAIB workstreams, translating strategic priorities into clear delivery plans and driving improvements that balance customer needs, regulatory expectations, and operational goals. Drive Data-Led Improvements: Analyze quantitative data, customer feedback, and operational insights to identify systemic barriers, proactively monitor outcomes, and develop evidence-based recommendations for strategic change. Champion Cross-Functional Collaboration: Partner seamlessly across Product, Engineering, and Operations to build VAIB awareness, influence decision-making, and embed inclusive considerations into the design of customer journeys and internal processes. Navigate Complex Escalations: Act as the escalation point for complex, ambiguous customer or operational issues, applying strong independent judgement to recommend proportionate solutions when clear policy guidance is unavailable. Own Governance and Risk: Manage control requirements for all strategic changes, ensuring work is rigorously assessed, documented, and governed to support informed decision-making and mitigate regulatory risk. Coach and Build Capability: Strengthen the wider VAIB team by proactively sharing specialist knowledge, mentoring less experienced colleagues, and elevating overall analytical and strategic ways of working. 🤩 We’d love to hear from you if… You have deep subject matter expertise in VAIB and relevant legal frameworks (e.g., Consumer Duty, Equality Act, WCAG), applying this knowledge to identify systemic barriers and proactively recommend improvements to products and customer journeys. VAIB experience is preferable but we'd also love to hear from you if you have any other regulatory background. You have a proven ability to independently manage and deliver complex strategic initiatives, utilising quantitative data, customer insights, and operational feedback to investigate ambiguous challenges, resolve blockers, and implement practical solutions. You have a strong grasp of risk, governance, and assurance, paired with excellent decision-making skills to confidently navigate ambiguity, appropriately mitigate risks, and ensure complex decisions are effectively balanced and documented. You are highly skilled in stakeholder management and communication, with the ability to clearly convey sensitive information, constructively challenge existing approaches, and drive alignment across Operations, Product, Risk, Data, and Engineering. You are committed to delivering exceptional outcomes for vulnerable customers, coupled with a dedication to sharing expertise and coaching colleagues to build the overall capability and confidence of the wider team. Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌 What’s in it for you 💰 £41,300-52,250 ➕Incentive Awards tied to your performance. ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚 £1,000 learning budget each year to use on books, training courses and conferences. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . 🌈 The application journey has 3 key steps Recruiter call (25 minutes) Values & Behaviours Interview (60 minutes) Role Specific Interview (60 minutes) This process should take around 3-4 weeks - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-REMOTE #LI-CB4 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

We are looking for a Middle Data Engineer with strong Snowflake, SQL and dbt skills to build and support production data pipelines. • 2+ years of data engineering experience.

Location: Bogotá, Colombia; Buenos Aires, Argentina; Montevideo, Uruguay; Bangalore, India; Islamabad, Pakistan; Hanoi, Vietnam; London, United Kingdom; Lugano, Switzerland; Barcelona, Spain; Dubai, United Arab Emirates; Sofia, Bulgaria; Prague, Czechia; Belgrade, Serbia; Copenhagen, Denmark; Tallinn, Estonia; Helsinki, Finland; Athens, Greece; Zagreb, Croatia; Tbilisi, Georgia; United Kindom, United Kingdom; Dublin, Ireland; Milano, Italy; Oslo, Norway; Amsterdam, Netherlands; Warsaw, Poland; Lisbon, Portugal; Bucharest, Romania; Stockholm, Sweden; Brussels, Belgium; Tel Aviv, Israel Workplace: remote Join Tether and Shape the Future of Digital Finance At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of blockchain technology, Tether enables you to store, send, and receive digital tokens instantly, securely, and globally, all at a fraction of the cost. Transparency is the bedrock of everything we do, ensuring trust in every transaction. Innovate with Tether Tether Finance: Our innovative product suite features the world’s most trusted stablecoin, USDT , relied upon by hundreds of millions worldwide, alongside pioneering digital asset tokenization services. But that’s just the beginning: Tether Power: Driving sustainable growth, our energy solutions optimize excess power for Bitcoin mining using eco-friendly practices in state-of-the-art, geo-diverse facilities. Tether Data: Fueling breakthroughs in AI and peer-to-peer technology, we reduce infrastructure costs and enhance global communications with cutting-edge solutions like KEET , our flagship app that redefines secure and private data sharing. Tether Education : Democratizing access to top-tier digital learning, we empower individuals to thrive in the digital and gig economies, driving global growth and opportunity. Tether Evolution : At the intersection of technology and human potential, we are pushing the boundaries of what is possible, crafting a future where innovation and human capabilities merge in powerful, unprecedented ways. Why Join Us? Our team is a global talent powerhouse, working remotely from every corner of the world. If you’re passionate about making a mark in the fintech space, this is your opportunity to collaborate with some of the brightest minds, pushing boundaries and setting new standards. We’ve grown fast, stayed lean, and secured our place as a leader in the industry. If you have excellent English communication skills and are ready to contribute to the most innovative platform on the planet, Tether is the place for you. Are you ready to be part of the future? About the role: You will own the inference backbone behind QVAC's local AI stack: the C++ systems layer that makes models run fast, reliably, and predictably on real user hardware. The role is centered on engineering quality at runtime level, including startup behavior, memory pressure, throughput/latency balance, and long-session stability. You will define and evolve the core abstractions that inference features depend on, so new capabilities can be added without sacrificing performance or maintainability. This is a role for someone who enjoys low-level problem solving, clear technical ownership, and building infrastructure that other teams trust in production. Your work directly enables private, on-device AI experiences and helps set the technical foundation for QVAC's next generation of peer-to-peer AI products. About the job You'll work on the C++ layer that powers local AI, porting and enhancing inference engines like llama.cpp or similar, to run efficiently on edge devices. Your focus is on the runtime: making models load faster, run leaner, and perform well across different hardware. You'll ensure that the inference layer is stable, optimized, and ready for integration with the rest of the stack. This role is for engineers who want to work close to the metal, enabling private and fast on-device AI without relying on cloud infrastructure. Responsibilities Work on deploying machine learning models to edge devices using the frameworks: llama.cpp, ggml Collaborate closely with researchers to assist in coding, training and transitioning models from research to production environments Integrate AI features into existing products, enriching them with the latest advancements in machine learning Strong programming skills in C++ Strong experience with Llama.cpp and ggml inference engines, which facilitates the deployment of models to specific GPU architectures Experience with any GPU framework between Cuda, Vulkan, Metal, OpenCL Good understanding of deep learning concepts and model architectures Experience with transformers, LLMs, Diffusion models Demonstrated ability to rapidly assimilate new technologies and techniques A degree in Computer Science, AI, Machine Learning, or a related field, complemented by a solid track record in AI R&D Bonus points if: You know how to train/fine-tune a LLM You have productionized models You have research experience in new model architectures You have experience with distributed systems Javascript experience Important information for candidates Recruitment scams have become increasingly common. To protect yourself, please keep the following in mind when applying for roles: Apply only through our official channels. We do not use third-party platforms or agencies for recruitment unless clearly stated. All open roles are listed on our official careers page: https://tether.recruitee.com/ Verify the recruiter’s identity. All our recruiters have verified LinkedIn profiles. If you’re unsure, you can confirm their identity by checking their profile or contacting us through our website. Be cautious of unusual communication methods. We do not conduct interviews over WhatsApp, Telegram, or SMS. All communication is done through official company emails and platforms. Double-check email addresses. All communication from us will come from emails ending in @ tether.to or @ tether.io We will never request payment or financial details. If someone asks for personal financial information or payment at any point during the hiring process, it is a scam. Please report it immediately. When in doubt, feel free to reach out through our official website.

Location: Dublin Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As a Technical Customer Experience (CX) Specialist, you will be frontline support within our global support team, reporting to a CX Manager. You’ll help legal, tax, and finance professionals at some of the world’s largest firms get the most out of Harvey, and you’ll own technical issues from first response through root cause. This isn’t a typical SaaS support role: Harvey moves fast, priorities shift often, and you’ll wear multiple hats as the product and team scale. We’re looking for someone who loves problem-solving, thrives with ambiguity, and pairs strong technical instincts with real empathy for enterprise customers. Shift schedules are being finalized and may include hours outside standard local business hours to support our global customers. Specific working hours will be discussed during the interview process and confirmed before an offer is accepted. WHAT YOU'LL DO - Serve as the first point of contact for customer support inquiries, delivering empathetic, accurate, and timely resolutions. - Juggle multiple competing priorities and tasks, ensuring a high level of service and responsiveness. - Own technical issues across topics like AI output quality, login and SSO, authentication and tokens, REST API integrations, and error logs, working each to root cause by confirming scope, ruling out configuration and environment, and knowing why a fix will work before sending it. - Investigate with Datadog (including RUM session replay), Omni, Snowflake, and Auth0, and use Claude Code and the Datadog MCP integration to get to answers faster. - Maintain a high standard of reliability and accountability, ensuring consistent coverage and follow-through during assigned shifts. - Collaborate with team members to troubleshoot complex issues, escalating them appropriately when needed. - Maintain a deep understanding of our products and services to provide knowledgeable support. - Document customer interactions and feedback to aid in continuous improvement of our services. - Work closely with other departments to resolve customer issues and contribute to the overall customer experience. - Collaborate effectively as part of a team while confidently owning and executing tasks independently. - Stay informed of new product features and updates to provide accurate and current support. - Contribute to the development and refinement of support processes and materials, such as FAQs and knowledge base articles. WHAT YOU HAVE - 3+ years proven experience in a technical support role, in a fast-paced environment providing “white glove” or “premium support” to large enterprise customers for AI-driven products - Exceptional empathy and a genuine desire to help and connect with customers. - Strong problem-solving skills, with the ability to think creatively and resolve complex issues. - Excellent organisational skills, capable of managing multiple tasks and priorities effectively. - Comfortable operating with ambiguity in a fast-moving environment, with a track record of taking ownership - Strong communication skills, both written and verbal, with the ability to convey complex information in an understandable manner. - Understanding of APIs, and ability to explain complex API concepts to both technical and non-technical customers. - Familiarity with customer support tools and CRM systems; experience with Zendesk, Salesforce is a plus. - Ability to work collaboratively in a team environment and build positive working relationships across departments. - A passion for learning and personal growth, with a commitment to staying informed about industry trends and best practices. - Availability to participate in an on-call rotation outside scheduled working hours, including nights, weekends, and holidays, in accordance with the company’s on-call policy. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SH1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai