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Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup

Location: Yerevan, Armenia Job Title: Armenian Bilingual Medical Virtual Assistant Company: Neolytix Work Setup: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic! About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your consultative skills, develop drive and leadership, balance work with family time, and most importantly have fun! Complimentary Medical Coverage Life & Disability Insurance Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i5/Ryzen5 processor and 8gb of Ram Webcam, Noise Cancelling headset, 35mbps internet speed or above Dedicated place at home for work Benefits Paid training Remote setup

Location: Pasig, Metro Manila, Philippines Job Title: Patient Access - Medical Virtual Assistant Company: Neolytix Work Set up: Remote Employment Type: Full-time About this Position Tired of just doing a part of the job and not seeing the impact of your work? Here at Neolytix, we believe in the growth of each and every individual by helping them understand the end-to-end process of how to run a clinic About Neolytix Neolytix is a boutique Consulting and Management Services Organization that works with small & medium-sized healthcare providers across the United States. Our portfolio of services caters to micro verticals and is built on the expertise we have developed in enabling these practices. Work with a company where your work can make a real impact! We are a boutique company respected and ❤ by our clients providing no-nonsense advice on key issues that impact them. 4.7 ⭐ on Google and 4.2 ⭐ on Glassdoor with 80% of approval rating! Working at Neolytix At Neolytix, you will learn to hone your Consultative skills, develop drive & leadership, balance work with family time and importantly have fun! Complimentary Medical Coverage Work with diverse team members across countries & cultures Participate in Clubs based on your hobbies and share your passion with like minded enthusiasts Job Description Prepares and assembles medical record documentation/charts for physician Ensures medical record compliance by self-documentation attestation. Updates patient history, physical exam, and other pertinent health information in the patient Prepares and sends all documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures. Monitors the duration of basic lab results and screening procedures. Complies with hospital and medical facility policies, including those relating to HIPAA and Joint Commission. Performs other clerical duties and tasks to improve provider productivity and clinic workflow as assigned. Demonstrate understanding necessary to assess, review and apply criteria Requirements: Previous experience in a customer service or healthcare-related role preferred Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Ability to multitask and prioritize tasks in a fast-paced environment Proficiency in Microsoft Office and electronic medical records (EMR) systems Compassionate and empathetic demeanor Desktop/Laptop with at least i3/Ryzen3 processor and 8gb of Ram Webcam, Noise Cancelling headset, 30mbps internet speed or above Dedicated place at home for work Benefits: Competitive salary Comprehensive benefits package Paid time off and holidays Opportunities for career advancement and professional development Collaborative and supportive work environment

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Philippines REMOTE (WFH) | FULL-TIME | 9PM-6AM PHT (FIXED SCHEDULE) Neolytix is looking for a Healthcare Associate who already knows the prior authorization world inside and out  — in a healthcare BPO, a hospital, a clinic, a payer-services team, or a revenue cycle department — and can step in already knowing how the work goes. WHAT YOU WILL DO: Own the authorization lifecycle Submit authorization requests through payer portals and other approved channels, and track them through to resolution. Collect and validate clinical documentation and patient information needed to support each request. Manage payer follow-up, status tracking, escalations, and deadlines so nothing slips through the cracks. Support peer-to-peer reviews, denials, reconsiderations, and appeals when a request needs a second look. Navigate the systems that keep care moving Work confidently across EHR/EMR systems, payer portals, communication tools, and multi-queue work environments. Enter data accurately, spot errors before they become problems, complete forms correctly the first time, and keep documentation audit-ready. Take inbound calls from healthcare professionals — nurses, physicians, and office staff — with authorization-related questions, and professionally assist insurance members who need help or clarification. Explain billing, benefits, and account details to callers clearly and professionally, verifying caller and account information against records before processing any request. Keep the queue under control Manage a high-volume, multi-queue workload with strong organization, time prioritization, and SLA awareness. Document every interaction completely and accurately, and resolve issues patiently — including with callers who need extra time or a simpler explanation. Maintain confidentiality and professionalism at all times, and complete required HIPAA and security training. WHY APPLY? Gain a meaningful work, as you're the person standing between a patient and the care they need. This is a role built around the skills you already have. If prior authorization is a language you already speak fluently, we'd love to hear from you!

Location: Armenia, Remote/Armenia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Portugal, Remote/Portugal Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Spain, Remote/Spain Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Belgrade, Remote/Serbia Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Kazakhstan, Remote/Kazakhstan Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Belgrade, Remote Workplace: remote Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. Over 25 million users choose Tabby to stay in control of their spending and make the most out of their money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 70,000 global brands and small businesses, including Amazon, Noon, IKEA, and SHEIN use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. Tabby generates over $18 billion in annual transaction volume for its partner brands and is the highest-rated, most-reviewed, largest, and fastest-growing FinTech in the GCC region. Tabby launched in 2019 and has since raised +$1 billion in equity and debt funding from global and regional investors, and is now valued at $6,5 billion. We’re looking for a Senior Database Administrator to join our Infrastructure team and help build and maintain reliable, high-performance database systems at scale. You’ll work on challenging technical problems, drive improvements in database reliability and performance, and contribute to the infrastructure powering Tabby’s growing business. Key Responsibilities: Design, construct, install, and maintain large relational databases. Maintain the integrity and security of the database, including backups and recovery procedures. Implement and manage disaster recovery and failover systems. Monitor database performance, implement changes, and apply new patches and versions when required. Optimize queries for performance. Collaborate with development teams to optimize database usage. Set up and maintain database replication, clustering, mirroring, and other high availability strategies. Use and understand tools like PgBouncer and modern monitoring systems. Stay up to date with the latest database technologies and best practices. What you’ll bring: Proven hands-on experience with PostgreSQL (required), including setup, replication, upgrades, monitoring, and performance tuning. Ability to write and optimize complex SQL queries. Experience with backup and recovery strategies, including Point-in-Time Recovery (PITR). Strong understanding of database design, documentation, and development best practices. Experience with ClickHouse is a plus. Working knowledge of scripting/programming languages such as Bash, Python, or Go. Experience managing DBaaS solutions on cloud platforms (GCP or AWS is a plus). Experience migrating large databases across cloud platforms. Familiarity with modern DevOps practices, including Kubernetes, Terraform, and Helm. Experience with real-time data streaming technologies such as Debezium or Flink. Relevant certifications or formal training in database management are a plus. Strong problem-solving skills and excellent communication abilities. Professional proficiency in English (B2 level or higher). What we offer: Full-time B2B contract Fully remote setup Up to 20% tax allowance 22 paid leave days annually Stock options (ESOP) in a fast-scaling, pre-IPO company Flexi benefits you can use for wellness, travel, or learning Work alongside a high-performing, international engineering team in a global fintech unicorn Relocation support is available to our hubs in Armenia, Georgia, Serbia, Portugal, and Spain, including flights, temporary accommodation and legal setup.

Location: Riyadh, KSA Workplace: onsite Kick-Start Your Future at Tabby’s Recruitment Day (Open day, walk in interviews are welcome) 1st Open days; dates and location Date: Feb 1st till Feb 4th Time: 09:00 AM – 5:00 PM Address: https://maps.app.goo.gl/u9Nvvoi7zSeW8TYM8 Eligibility: Saudi Nationals only! Requirement: Proficiency in Arabic & English Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re also a financial company, please note that some of our products charge interest . We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further. Key Responsibilities Support our customers through phone, chat, and email in both English and Arabic Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly What We’re Looking For You speak and write clearly in both Arabic and English (B2 level or above in English) You’re comfortable with 24/7 rotational shifts and can work from the office You’re helpful , calm under pressure , quick to learn , and take your work seriously .

Location: Cairo, Egypt Workplace: onsite About Tabby Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region. We’re also a financial company, please note that some of our products charge interest. We’re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you’re motivated, professional, and want to be part of a growing company, read further. What You’ll Do Support our customers through phone, chat, and email in both English and Arabic Answer questions, solve problems, and make sure customers have a good experience Follow clear guidelines and use tools to help customers quickly and correctly What We Offer What We’re Looking For You speak and write clearly in both Arabic and English (B2 level or above in English) You’re comfortable with rotational shifts and can work from the office You’re helpful, calm under pressure, quick to learn, and take your work seriously. We don’t want to oversell it. This is real customer service work, it can be stressful, especially during busy hours. You need to be ready to handle difficult conversations, follow processes carefully, and keep a good, positive attitude even on the tough days. Is This Role Right for You? Base salary: 18,000 EGP gross (around 13,320 EGP net) Language allowance: up to 7,000 EGP gross (around 4,250 EGP net) based on English & Arabic level Performance bonus: up to 70% of your base salary Transportation Allowance: 230 EGP per day Top performers can earn up to 37,600 EGP gross (around 27,824 EGP net). Excluding: Transport allowance. Paid training: 3 weeks in the office Nesting period:3 weeks handling real customers cases while receiving close support Work location: The Greek Campus, Downtown Cairo

Location: Dominican Republic We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs. This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage. Key Responsibilities: • Serve as the primary liaison between clients and ACVA. • Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement. • Build and maintain strong, long-term relationships with clients. • Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies. • Coordinate with internal teams to ensure client expectations are met. • Prepare and deliver client reports, updates, and performance reviews. Account Growth & Business Development • Identify opportunities to expand services within existing client accounts. • Support business development initiatives through relationship building and networking. • Participate in client discovery calls and needs assessments. • Assist in preparing proposals, presentations, and service recommendations. • Collaborate with leadership to develop strategies for client retention and growth. • Generate referrals and identify potential new business opportunities. Team Coordination • Work closely with Operations, Recruitment, and Virtual Assistant teams. • Ensure smooth onboarding of new clients and successful placement of Virtual Assistants. • Monitor client feedback and communicate improvement opportunities internally. • Follow up on action items and ensure timely resolution of client requests. Qualifications Required • 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role. • Excellent verbal and written English communication skills. • Strong organizational and time-management abilities. • Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills. • Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms. • Bilingual English and Spanish skills are desirable. • Must be able to successfully pass a background check. • Must provide reliable professional references. •Strong ability to collaborate with cross-functional teams in a remote work environment. Preferred • Experience in Business Development or Sales. • Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments. • Experience managing remote teams. • Knowledge of client retention and account growth strategies. Key Competencies • Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism Compensation • Competitive compensation based on experience. • Remote work environment. • Opportunities for growth and advancement within the organization.

Location: Mexico We are seeking a proactive and relationship-driven Client Relationship Manager to serve as the primary point of contact for our clients, ensuring exceptional service, client satisfaction, retention, and growth. The ideal candidate is highly organized, professional, and experienced in managing client relationships in a fast-paced environment. This position is initially part time, with the potential to transition into a full-time role based on performance and business needs. This position reports directly to the Director of Operations and the Chief Operations Officer (COO) and works closely with the Virtual Assistant Manager and other members of the Client Relationship Team. Experience in Business Development, Account Management, Staffing, Healthcare, or BPO services is highly preferred and will be considered a strong advantage. Key Responsibilities: • Serve as the primary liaison between clients and ACVA. • Conduct regular client check-ins to ensure satisfaction and identify opportunities for improvement. • Build and maintain strong, long-term relationships with clients. • Address client concerns, questions, and escalations promptly and professionally. • Monitor client satisfaction and implement retention strategies. • Coordinate with internal teams to ensure client expectations are met. • Prepare and deliver client reports, updates, and performance reviews. Account Growth & Business Development • Identify opportunities to expand services within existing client accounts. • Support business development initiatives through relationship building and networking. • Participate in client discovery calls and needs assessments. • Assist in preparing proposals, presentations, and service recommendations. • Collaborate with leadership to develop strategies for client retention and growth. • Generate referrals and identify potential new business opportunities. Team Coordination • Work closely with Operations, Recruitment, and Virtual Assistant teams. • Ensure smooth onboarding of new clients and successful placement of Virtual Assistants. • Monitor client feedback and communicate improvement opportunities internally. • Follow up on action items and ensure timely resolution of client requests. Qualifications Required • 3+ years of experience in Client Relations, Account Management, Customer Success, or a similar role. • Excellent verbal and written English communication skills. • Strong organizational and time-management abilities. • Ability to manage multiple clients and priorities simultaneously. • Strong problem-solving and conflict-resolution skills. • Proficiency with CRM systems, Microsoft Office, Google Workspace, and communication platforms. • Bilingual English and Spanish skills are desirable. • Must be able to successfully pass a background check. • Must provide reliable professional references. •Strong ability to collaborate with cross-functional teams in a remote work environment. Preferred • Experience in Business Development or Sales. • Experience working with staffing agencies, healthcare organizations, virtual assistant companies, or BPO environments. • Experience managing remote teams. • Knowledge of client retention and account growth strategies. Key Competencies • Relationship Building • Customer Service Excellence • Business Development Mindset • Communication Skills • Accountability • Attention to Detail • Strategic Thinking • Follow-Up and Execution • Professionalism Compensation • Competitive compensation based on experience. • Remote work environment. • Opportunities for growth and advancement within the organization.

Location: Chisinau, Moldova We are looking for a motivated Business Analyst to join our team and grow professionally in the Telecom and IT environment. This role offers an opportunity to work with business and technical teams, understand business processes, and contribute to the development and improvement of digital products and services. What will you do: Work with business stakeholders and IT teams to understand, clarify, and document business needs and requirements. Prepare and maintain user stories, acceptance criteria, process diagrams, and other business analysis documentation. Analyze existing business processes and help identify opportunities for improvement and automation. Support communication between business and technical teams to ensure a shared understanding of requirements. Participate in Agile activities, including backlog refinement, sprint planning, and reviews. Support functional testing and User Acceptance Testing (UAT) to validate delivered solutions. Track open questions, decisions, and changes throughout the project lifecycle. Required Skills and Qualifications: Requirements Gathering: Ability to ask relevant questions, understand business needs, and document clear requirements. Analytical & Critical Thinking: Ability to analyze information, identify problems, and propose practical improvements. Communication Skills: Good verbal and written communication skills, with the ability to collaborate across teams. Business Process Understanding: Basic knowledge of process analysis and visualization (flowcharts, BPMN). Technical Literacy: Basic understanding of IT systems, databases, and the software development lifecycle. Tools Proficiency: Familiarity with MS Office (Excel, Word, PowerPoint), Jira, Confluence, or similar tools. Agile Knowledge: Basic understanding of Agile/Scrum methodologies. Learning Mindset: Curiosity, attention to detail, willingness to learn, and interest in Telecom and IT technologies. Nice to Have: Understanding of APIs, system integrations, or data flows. Exposure to Telecom, CRM, billing, or digital products. Relevant education, training, or certification in Business Analysis.

Location: Chisinau, Moldova We are looking for a technically strong and operationally focused professional to join the Billing Support team. The role combines production support, incident management, systems analysis, and operational coordination for Billing platforms and related services. The ideal candidate should have solid technical troubleshooting capabilities, understand IT service management principles (ITIL), and demonstrate initiative, ownership, and strong operational discipline in a dynamic production environment. Main Duties and Responsibilities: * Ensure daily operational support for Billing Systems and related applications; * Monitor, maintain, and troubleshoot production services and integrations; * Investigate incidents, perform root cause analysis, and coordinate issue resolution; * Manage and prioritize incidents according to SLA and operational impact; * Support deployment, configuration, and integration of new services and applications; * Collaborate with technical teams, vendors, and business stakeholders to ensure service continuity; * Participate in change management and production release activities; * Create and maintain operational procedures, knowledge base articles, and technical documentation; * Contribute to process improvement initiatives and operational optimization; * Provide operational support and technical assistance within the team environment. Competence and Education: * University degree in Computer Science, Information Technologies, or related field; * Good understanding of IT infrastructure, applications, and production support processes; * Understanding of ITIL principles, especially Incident and Problem Management; * English – technical and communication level. Qualifications: * Minimum 1 years of experience in IT Operations, Technical Support, Billing Support, or similar environment; * Experience working with production systems and critical business applications; * Good knowledge of SQL and databases; * Experience with Linux/UNIX environments and scripting is considered an advantage; * Experience with PL/SQL, XML, REST/SOAP APIs, Java, or shell scripting would be a plus; * Familiarity with monitoring, ticketing, and incident management tools; * Experience in telecom or billing systems environment represents an advantage. Personal Qualities: * Strong analytical and problem-solving skills; * Technical mindset with operational ownership attitude; * Ability to work under pressure and manage critical incidents; * Good organizational and prioritization skills; * Proactive and responsible approach; * Strong communication and collaboration skills; * Customer and service-oriented mindset; * Fast learner, adaptable, and results-driven; * Good communication skills in Romanian, Russian, and English.

Location: Chisinau, Moldova We are seeking a Mid-Level Mobile QA Engineer to ensure the quality, reliability, and usability of iOS and Android mobile applications, including FinTech functionalities, through manual testing and an increasing focus on test automation. The role involves planning and executing functional, regression, integration, usability, compatibility, and exploratory testing across mobile devices, operating-system versions, backend services, and third-party integrations. The QA Engineer will also design, develop, and maintain automated tests that provide stable and meaningful coverage of critical user journeys. The Mobile QA Engineer will analyze business and technical requirements, identify risks and acceptance criteria, prepare test scenarios and test data, and communicate defects clearly to developers, business analysts, product owners, and other stakeholders. The role includes planning and tracking quality activities in Jira within an Agile delivery framework. Additionally, the QA Engineer is expected to contribute to release readiness, continuous quality improvement, and shift-left testing practices. The candidate demonstrates solid mobile testing experience, an automation-oriented mindset, attention to detail, and the ability to investigate issues across the mobile application, APIs, backend services, and device environment. Basic Requirements • Ability to understand mobile application architecture, user journeys, business rules, and integrations with backend services. • Capability to plan and execute manual testing independently and to develop or maintain automated tests with limited guidance. • Strong discipline in test design, defect reporting, test evidence, traceability, and quality documentation. • Ability to reproduce, isolate, and investigate defects using logs, API responses, device information, and test data. • Willingness to maintain reusable test cases, automation code, test data, and release-quality documentation. • Familiarity with Agile methodologies (Scrum/Kanban) and cross-functional teamwork. • Understanding of mobile usability, accessibility, performance, network conditions, and device/OS fragmentation. Key Responsibilities Mobile QA Testing Responsibilities • Review requirements, user stories, designs, and acceptance criteria to identify ambiguities, risks, dependencies, and test conditions early in the delivery lifecycle. • Design, maintain, and execute test plans, checklists, test cases, exploratory charters, and regression suites for iOS and Android applications. • Perform functional, integration, end-to-end, regression, smoke, sanity, usability, compatibility, and localization testing. • Validate mobile application behavior across supported devices, screen sizes, operating-system versions, orientations, permissions, and installation or upgrade paths. • Test application behavior under variable network conditions, interrupted sessions, background/foreground transitions, notifications, deep links, and offline or low-connectivity scenarios. • Validate REST APIs, backend integrations, authentication flows, and data consistency using tools such as Postman, Swagger/OpenAPI, or comparable solutions. • Design, develop, execute, and maintain reliable automated tests for critical mobile user journeys using Appium or comparable mobile automation frameworks. • Improve automation coverage, test stability, execution time, reporting, and maintainability while investigating flaky tests and failed runs. • Prepare and manage test data and test environments, including mocks or stubs where appropriate. • Log defects with clear reproduction steps, expected and actual results, severity, evidence, environment details, and relevant diagnostic information. • Perform defect verification, regression impact analysis, root-cause collaboration, and quality sign-off recommendations for releases. • Collaborate closely with mobile developers, backend engineers, business analysts, UX/UI designers, DevOps engineers, product owners, and business stakeholders. Quality, Security & Release Responsibilities • Apply risk-based testing and contribute to quality criteria, test strategy, release gates, and Definition of Done. • Validate secure authentication, authorization, session handling, permissions, sensitive-data exposure, and other relevant mobile security controls. • Integrate automated tests into CI/CD pipelines and review execution results to provide timely feedback on build quality. • Support release validation for development, test, staging, and production environments, including app-store candidate builds when required. • Monitor production quality indicators, logs, crash reports, analytics, and customer-reported issues to identify regression risks and improvement opportunities. • Track and communicate testing progress, coverage, defect trends, residual risks, and release-readiness recommendations. Required Skills & Qualifications • 3+ years of hands-on software testing experience, including practical testing of native or cross-platform iOS and Android applications. • Strong knowledge of software testing principles, test design techniques, defect lifecycle, and risk-based testing. • Demonstrated experience in manual functional, regression, integration, exploratory, and compatibility testing. • Practical experience developing or maintaining mobile UI automation using Appium or a comparable framework. • Working knowledge of at least one programming or scripting language used for test automation, such as Java, C#, JavaScript/TypeScript, Python, or Kotlin. • Experience testing REST APIs and analyzing JSON data, HTTP requests, responses, status codes, and authentication mechanisms. • Experience with Git-based version control and familiarity with CI/CD workflows. • Experience using Jira or a comparable work-management and defect-tracking system. • Strong analytical, troubleshooting, and problem-solving skills, with consistent attention to detail. • Good communication skills and the ability to collaborate across technical and non-technical teams. Preferred Qualifications • Experience with native automation frameworks such as XCTest/XCUITest or Espresso/UI Automator. • Familiarity with cross-platform technologies such as Flutter, React Native, or .NET MAUI. • Experience with device farms and cloud testing platforms such as BrowserStack, Sauce Labs, Firebase Test Lab, or comparable services. • Exposure to performance, accessibility, security, or resilience testing for mobile applications. • Familiarity with log analysis, crash-reporting, monitoring, and analytics tools such as Firebase Crashlytics or comparable solutions. • Experience validating push notifications, deep links, biometrics, payments, or other mobile-specific integrations. • Familiarity with ISTQB practices or relevant testing certifications is considered an advantage. Additional Information • Work environment: Agile, collaborative, cross-functional, with a strong focus on customer experience, product quality, reliability, and continuous improvement. • Location: Office-based or hybrid, depending on project and team needs. • Team structure: Cross-functional mobile product team with direct collaboration across engineering, product, design, business analysis, and operations. Summary This role contributes directly to delivering reliable, secure, and user-friendly mobile applications that support the company’s digital customer journeys. The Middle Mobile QA Engineer will combine disciplined manual testing with sustainable automation, provide clear visibility into product quality and release risk, and help embed quality throughout the mobile development lifecycle.