Location: New York, NY (HQ)
Workplace: OnSite
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Explore our Engineering Blog https://builders.ramp.com & Emerging Talent https://builders.ramp.com/emerging-talent Blog to learn more about how we build at Ramp and what it’s like to start your career here.
ABOUT THE ROLE
Ramp is, at its core, an engineering company, and is on a mission to build the best engineering team in the US! We are looking for Android interns (12 or 16 weeks) who are excited to be part of our story and help us build a diverse and vibrant tech community. We hire engineers with a broad set of technical skills, who are highly cross-functional, and eager to solve a wide range of engineering challenges. Our ideal candidate has a strong sense of ownership and enjoys owning projects from inception to scaling them in production. We value people who take pride in their work, and show an aptitude for learning quickly whether they’re familiar with our stack or not. You'll be working with a nimble team of committed and talented engineers and having a large, long-term impact on technical design and engineering culture.
WHAT YOU’LL DO
- Build and ship new features for Ramp’s Android app
- Work alongside experienced engineers and contribute to our mobile codebase
- Collaborate with Product and Design to bring new features and experiences to life
- Learn from customer feedback and help continuously improve our product
- Contribute to engineering tools and processes that help the team move quickly and scale
WHAT YOU’LL NEED
- Currently pursuing a B.S. or higher in Computer Science or a related technical field, graduating December 2027 or later
- Experience with Kotlin and/or Android development through internships, coursework, or personal projects
- Strong programming fundamentals and understanding of mobile development concepts
- Experience building a mobile app, feature, or relevant project
- Ability to turn product ideas into thoughtful engineering solutions
- Desire to learn quickly, take ownership, and work in a fast-paced environment
NICE TO HAVES
- Experience with Jetpack Compose
- Familiarity with mobile design patterns and best practices
- Experience shipping an Android app or feature to real users
COMPENSATION
- The monthly rate for this internship is $12,5000 USD + housing stipend
RAMP BENEFITS
- Apple MacBook
- Catered lunches and dinners in NYC office Monday-Friday
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
ОфисСтажёрNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)
Location: New York, NY (HQ)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
Explore our Engineering Blog https://builders.ramp.com & Emerging Talent https://builders.ramp.com/emerging-talent Blog to learn more about how we build at Ramp and what it’s like to start your career here.
ABOUT THE ROLE
Ramp is, at its core, an engineering company. We’re looking for frontend and full-stack engineering interns who are excited to build intuitive, high-quality products that solve complex problems for our customers.
Our ideal candidate has strong JavaScript fundamentals, an eye for great user experiences, and enjoys turning customer needs into thoughtful engineering solutions. Our frontend stack includes TypeScript, React, Vite, and Ryu, our in-house design system.
WHAT YOU’LL DO
- Build performant, beautiful, and intuitive interfaces for businesses with complex needs
- Own meaningful projects and ship products alongside cross-functional teams
- Work closely with product, design, and business teams to turn customer feedback into product improvements
- Contribute to the tools, systems, and engineering practices that help Ramp scale
WHAT YOU’LL NEED
- Currently pursuing a B.S. or higher in Computer Science or a related technical field, graduating December 2027 or later
- Strong JavaScript fundamentals and attention to visual and product details
- Experience with one or more programming languages
- Track record of shipping high-quality products, features, or side projects
- Ability to turn product and business ideas into engineering solutions
- Desire to learn quickly, take ownership, and work in a fast-paced environment
NICE TO HAVES
- Experience with React
- Familiarity with or interest in TypeScript and modern frontend development
- Interest in fintech, AI, or building products at scale
COMPENSATION
The monthly rate for this internship is $12,500 + a housing stipend.
RAMP BENEFITS
- Apple MacBook
- Catered lunches and dinners in our NYC office Monday through Friday
- $10/week for Coffee with a Colleague
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.
We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.
This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.
Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.
You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.
Responsibilities
Business & Product Ownership
Own Custody & Compliance end-to-end, including strategy, roadmap, priorities, budget, and business results.
Define and track the key metrics for deposits, withdrawals, KYC, fraud, and customer activation.
Improve the speed and conversion of customer onboarding and money movement.
Balance risk prevention with customer experience and commercial impact.
Build financial and operational models and make decisions based on measurable business outcomes.
Work directly with C-level stakeholders on strategy and priorities.
Custody & Money Movement
Own custody infrastructure and relationships with custody providers.
Own deposit and withdrawal flows across the GoMining ecosystem.
Improve transaction processing speed, reliability, and success rates.
Identify bottlenecks and continuously improve the customer experience around money movement.
Manage incidents and critical issues related to customer funds.
KYC, AML & Travel Rule
Own the operational implementation of KYC, AML, and Travel Rule requirements.
Build scalable compliance operations, including case management, decision SLAs, escalation processes, and operational workflows.
Ensure compliance controls are effective without unnecessarily reducing conversion.
Continuously analyze false positives and missed fraud cases.
Work closely with Legal and Risk while maintaining ownership of the customer and business outcome.
Fraud & Risk
Develop fraud prevention guardrails across deposits, withdrawals, and customer verification.
Monitor fraud losses and false-positive rates.
Build data-driven approaches to identifying suspicious activity.
Ensure risk controls scale together with transaction volume.
Providers & Partnerships
Own relationships with custody, KYC, AML, and infrastructure providers.
Negotiate commercial and operational terms.
Reduce dependency on individual providers where appropriate.
Drive integrations together with engineering teams.
Hold providers accountable for agreed service levels.
Team & Delivery
Lead a dedicated engineering team and work directly with the Tech Lead.
Own priorities, backlog, releases, and delivery.
Set clear goals and measurable outcomes for the team.
Hire, develop, and make performance decisions when required.
Use AI and automation to keep the team lean and increase execution speed.
Requirements
Strong hands-on experience in crypto custody, payments, KYC/AML, or related financial infrastructure.
Experience owning custody and compliance processes in a crypto exchange, wallet, broker, crypto bank, BaaS, custody platform, or similar environment.
Practical experience with platforms such as Fireblocks, Copper, BitGo, Uphold, or similar.
Strong understanding of KYC, AML, Travel Rule, transaction monitoring, and fraud prevention.
Experience building operational compliance processes at scale.
Experience working directly with external providers and negotiating commercial terms.
Strong product and commercial mindset.
Ability to understand how compliance decisions affect conversion, revenue, and customer experience.
Strong analytical skills and comfort making decisions based on data.
Technical literacy and ability to work directly with engineers.
Experience managing teams and owning delivery.
Experience in crypto or fintech is highly preferred.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Welcome to
Torrero
- all-in-one source for cutting-edge white label casino, sportsbook solutions and B2B aggregation. Built on a foundation of trust and compliance, we proudly offer an extensive library of 30,000+ games sourced from diverse providers, positioning Torrero as the preferred partner for transforming the iGaming enterprise. With huge number of sports events and easy payment options, we cater to diverse interests. Available in 35+ languages, we make gaming accessible worldwide.
If you like a fast paced, dynamic and start-up work culture with full of passionate and enthusiastic mindsets, you’re most welcome to explore the opportunity. This is a chance to take part in an exciting journey as the company grows and expands its business at a rapid pace.
About the project
We're looking for a senior Python Developer.
Our tech stacks are Python, Django, PostgreSQL, MongoDB, RabbitMQ, and Redis.
Examples of tasks: implementation of regulatory and compliance requirements, integration with government platforms and reporting services, development of KYC and customer verification processes, responsible gambling features, risk management solutions, and other business-critical platform capabilities.
Your expertise to meet the requirement:
Commercial development experience
5+ years
(with hands on coding on your own, even without without AI tools)
Excellent knowledge in Python 3.x and Django
Experience in the design and development of complex highly-loaded systems
Excellent knowledge of general programming issues: design patterns, data structures, and algorithms
Native proficiency or fluent in
Russian language
Upper intermediate or intermediate proficiency in
English language
Will be a plus:
Experience with SQL and NoSQL DBs, and understanding of the key features of each of them
Experience in iGaming, KYC, compliance, or other regulated domains
Your key responsibilities include:
Make architectural decisions for product backend
Implement design, develop backend and write tests
Monitor trouble proof operation of production
Monitor performance, and optimize wherever necessary
We appreciate:
Ability to quickly and efficiently solve tasks
Independence, responsibility, initiative, and keep attention to detail
A flexible and systematic approach to solving complex problems
Right perfectionism
Ability to decompose large tasks
We offer:
Fully remote job - work from anywhere you want
Flexible working hours
Competitive compensation
28 paid days off per year
3 paid sick days a year without medical certificate
Seniority leave
Birthday Day off
Real career opportunities and professional growth
The great team across the world
Hiring Stages:
Introductory Call
Hiring Manager Round
Technical Assignment
Candidate Reference Check
Offer Letter
Location: Limassol, Cyprus
Are you looking for the next professional opportunity that will challenge and advance your career?
Join our team now!
Tickmill is looking to hire a
Partnership Account Manager
that would be responsible for overseeing the business for the
ROW Region.
About Tickmill.
Tickmill is an award-winning, multi-regulated broker offering a wide range of asset classes including CFDs on Forex, Stocks, Indices, Commodities, Cryptocurrencies and bonds, as well as Exchange Traded Derivatives (Futures & Options). The Tickmill Group was established in 2014 and employs over 280 individuals through its offices in London, Cyprus, Dubai, Estonia, South Africa and several other regional offices globally. Our philosophy is based on trust, transparency, and diversity, reflected in both our workplace culture and outstanding customer support. Our employees, a multilingual team of highly skilled professionals from every continent, are the backbone of the company. Their hard work and dedication are what makes it possible to rank among the best in the industry. Tickmill offers a competitive benefits package, hybrid work model, team-building events, and many opportunities for professional growth.
What the job looks like?
The Partnership Account Manager (ROW) will have the opportunity to:
Perform administrative and developmental duties to start up and manage business in the ROW region.
Manage and grow an assigned portfolio of active partners.
Support partners in acquiring and converting new First-Time Depositors (FTDs).
Develop tailored growth plans based on each partner’s market, audience, and potential.
Monitor partner performance, including FTDs, net deposits, trading activity, and client retention.
Maintain regular communication with partners and provide ongoing commercial and operational support.
Reactivate inactive or underperforming partners through targeted action plans.
Coordinate with Marketing, Compliance, Payments, and Customer Support to resolve partner-related issues.
Ensure partner activities comply with internal policies and applicable regulatory requirements.
Maintain accurate CRM records and prepare regular pipeline and performance reports.
Analyze marketing trends and track competitors’ activities and provide valuable inputs for fine-tuning operational & marketing strategies of the Company.
What will you need to be able to do the job?
Based in Cyprus, this position is fully on-site .
Excellent command of English language, both written and oral.
3+ years of experience either in Sales, Partnership and/or Business Development position in a financial services company, College or University Degree, to clearly articulate and successfully implement the SK strategy with all internal/ external stakeholders and affiliates.
Ability to identify, open and continually drive new initiatives/ markets that will grow the brand and will be revenue accretive.
Outstanding negotiation & communication Skills.
Organizational & Management Skills.
Ability to work on-own-initiative.
Self-motivated and results oriented.
Excellent team player.
By joining us, you can expect:
A Unique opportunity for a career in a global, fast-growing company.
Attractive Remuneration package based on qualifications and experience (including Discretionary Bonuses to reward exceptional performance).
Opportunities to learn and grow through our “Employee Training & Development program”.
Working Hours 09:00-18:00 (1hr. lunch break) from Monday - Friday.
Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis.
Location: Barcelona, Spain; Limassol, Cyprus; Ta' Xbiex, Malta; Warsaw, Poland
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
Global card processing
Digital wallet infrastructure
Cross-border merchant accounts
Alternative payment methods (APMs)
Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
About the Role
As a Senior Account Manager at Colibrix One, you'll take full ownership of our most complex and strategically important merchant relationships. Beyond managing a larger portfolio, you'll act as a go-to expert within the Account Management team: mentoring colleagues, sharing best practices, and helping raise the standard of client service across the team. This is a senior individual contributor role, ideal for an experienced fintech professional who wants to deepen their impact without moving into formal people management.
Key Responsibilities:
Own a portfolio of high-value, high-volume, and complex merchants, acting as their trusted advisor and single point of contact across finance, compliance, and operations
Lead onboarding of complex or higher-risk merchants, including in-depth document review and close collaboration with Compliance on enhanced due diligence
Handle escalations and sensitive client situations, driving them to resolution and protecting long-term relationships
Identify growth opportunities within your portfolio (upsell, cross-sell, volume expansion) and contribute to client retention and revenue targets
Monitor portfolio performance and client health, proactively flagging risks and proposing action plans
Mentor and coach Account Managers: support them with difficult cases, share knowledge, and help new team members ramp up
Contribute to training materials, internal playbooks, and onboarding guides for the team
Act as the voice of the client internally, feeding insights to Product, Compliance, and Operations to shape improvements and new solutions
Challenge existing processes and lead initiatives that improve efficiency and client experience
Ensure the client database and account records for your portfolio are accurate and up to date
Your Profile:
Strong client-first mindset with a track record of building long-term B2B relationships
Confident communicator, able to negotiate, influence, and hold difficult conversations with senior client stakeholders
Natural mentor who enjoys helping others grow and sharing expertise
Strategic and analytical thinker, comfortable working with data to assess portfolio performance
High level of autonomy: able to manage a complex workload and make sound decisions independently
Proactive and solution-oriented, with the confidence to challenge established norms
What you need to succeed in this role:
2+ years' experience in account management or a similar client-facing role within a regulated entity (payments, banking, or fintech)
Proven experience managing key or strategic accounts, including complex merchant onboarding
Solid understanding of payments products, merchant risk, and compliance requirements (KYC/KYB, AML)
Experience mentoring or informally coaching colleagues is a strong advantage
Higher education in Business Management, Economics, or a related field is an advantage
Excellent written communication skills and the ability to explain complex topics clearly
Fluency in English and Russian (additional languages are an asset)
What We Offer:
Opportunity to shape the future of fintech solutions within a growing company
A collaborative and supportive team environment
English / Spanish classes
Opportunity to receive reimbursement for work-related training/courses
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
Location: Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia
We are looking for an experienced
Sales Executive – Calibration Services
with a minimum of 2
year of direct experience in calibration sales
within the Saudi market.
The ideal candidate should have strong knowledge of
calibration services
, proven client-facing sales experience, and an established understanding of industrial customers and requirements in
Dammam, Khobar, or Riyadh
.
Key Responsibilities
Develop and maintain relationships with existing and potential clients for
calibration services
.
Identify new business opportunities and generate leads within the industrial and Oil & Gas sectors.
Promote and sell
calibration, instrumentation, electrical testing, and related technical services
.
Conduct client visits and understand customer technical and commercial requirements.
Prepare and follow up on
RFQs, quotations, tenders, and commercial proposals
.
Coordinate with technical teams to provide suitable calibration solutions to clients.
Follow up with clients from initial inquiry through
quotation, PO/order completion, invoicing, and payment collection
.
Achieve assigned monthly, quarterly, and annual sales targets.
Monitor market trends, customer requirements, and competitor activities.
Maintain an updated client database, sales pipeline, revenue reports, and sales forecasts.
Identify potential subcontractors and suppliers when required for service execution.
Build long-term business relationships and actively develop new accounts.
Requirements
Minimum 1 year of direct experience in Calibration Sales.
Candidates with only general industrial sales experience
without direct calibration sales experience will not be considered.
Current location or relevant market experience in
Dammam, Khobar, or Riyadh
.
Experience dealing with industrial clients, preferably within
Oil & Gas, Petrochemical, Manufacturing, or related sectors
.
Good understanding of calibration services and related technical requirements.
Proven ability to generate leads, develop clients, prepare quotations, and close sales.
Strong communication, negotiation, and client relationship management skills.
Valid Saudi driving license preferred.
Dammam, Saudi Arabia; Al Khobar, Saudi Arabia; Riyadh, Saudi Arabia; Jeddah, Saudi Arabia; Al Jubail, Saudi Arabia
Location: Ta' Xbiex, Malta
Neo Group
is a Malta-based startup offering
B2B
services in Marketing, Tech, Data Analytics, Customer Support, HR, and Compliance. Established in 2024, it is built on over 15 years of veteran experience in multiple industries, including the iGaming industry. Despite our startup spirit, our team brings a wealth of expertise gained through years of collaboration with industry leaders. With a
network
of 1,400 talented professionals across 10+ countries, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
Role Overview
Unlock your full potential as a
Loyalty Manager
. Neo Group is a B2B services company, recruiting on behalf of our partners. In this role, you will look after a portfolio of
French-speaking VIP accounts
for one of our partners, acting as their trusted point of contact. You won't just be answering requests; you will be building long-term relationships, monitoring account activity, running targeted retention campaigns and moving accounts up the VIP tiers in line with the partner's retention and ROI goals. If you are fluent in French and English, comfortable working with KPIs, and passionate about delivering a premium customer experience, we would love to hear from you!
What we want you to do:
Portfolio Management:
Manage a targeted portfolio of the partner's potential and existing VIP accounts, building meaningful relationships through calls, emails, and chat on the partner's behalf.
Account Escalation & Upselling:
Reactivate, upsell, and escalate accounts to the partner's higher VIP tiers when appropriate, aligning with the partner's specific ROI and retention objectives.
Behavioral Monitoring:
Track account activity within the partner's ecosystem and act swiftly on key account activity triggers.
Operational Coordination:
Collaborate seamlessly with internal VIP Managers, Support, and Payments teams to ensure a frictionless experience for the partner's accounts.
Campaign Execution:
Execute data-driven retention campaigns and reward offers on behalf of the partner, rigorously tracking performance and reporting outcomes to stakeholders.
Lifecycle Communication:
Maintain timely, proactive communication with account holders based on their activity to foster ongoing loyalty to the partner's products.
The duties and responsibilities described in this job description are not a comprehensive list and as such additional tasks may be assigned to the employee from time to time; the scope of the job may also be subject to change as necessitated by business demand.
Requirements
Proven experience
in customer service, CRM, or user engagement.
Excellent communication skills,
both written and verbal, in French and English.
Ability to build trust
with account holders without relying on excessive bonuses.
Familiarity with the iGaming industry
and user behavior.
Comfortable working with performance KPIs
and analyzing user activity reports.
Proactive, autonomous, and organized.
Proficient
with CRM tools, Slack, and other dashboards.
Nice to Have
Previous experience with VIP users or retention in the industry.
Experience in a fast-paced, performance-driven environment.
This is a fantastic opportunity to join a growing team and make a direct impact on our international markets. If you're a skilled relationship-builder with a passion for customer experience, we encourage you to apply.
Location: Strava Dublin
Workplace: Hybrid
ABOUT STRAVA
Strava is the app for active people. With over 200 million athletes in more than 185 countries, it’s more than tracking workouts—it’s where people make progress together, from new habits to new personal bests. No matter your sport or how you track it, Strava’s got you covered. Find your crew, crush your goals, and make every effort count. Start your journey https://www.strava.com/subscription with Strava today.
Our mission is simple: to motivate people to live their best active lives. We believe in the power of movement to connect and drive people forward.
ABOUT THIS ROLE
Our Accounting team keeps the financial picture of a growing group accurate and dependable. Payables now run across multiple legal entities and currencies, and the team owns everything from vendor onboarding through to the month-end close that leadership and external stakeholders rely on.
You'll join a small Accounts Payable team of three to four people and take ownership of the invoice-to-pay cycle for a set of our entities. Day to day, you'll process and match invoices in Zip and NetSuite, resolve exceptions, prepare payment runs, and act as the go-to contact for vendors and internal budget owners. You'll also contribute to the AP side of month-end close, working alongside the wider accounting team. Because the team is small, you'll see the whole payables function rather than one narrow step of it, and the process improvements you spot will reach the person who can act on them.
We follow a flexible hybrid model that translates to more than half of your time on-site in our Dublin office, three days per week.
WHAT YOU'LL DO:
- Own the routine invoice-to-pay cycle for an assigned set of entities, from coding and PO matching through to payment runs delivered on schedule
- Resolve invoice and PO mismatches, chase missing approvals, and escalate exceptions with enough context for a quick decision
- Contribute to the AP portion of month-end close, including AP aging review, accrual support, and reconciliation preparation
- Process payables across multiple entities and currencies, applying the right treatment for each
- Serve as the day-to-day contact for vendors and internal budget owners, answering queries through to resolution
- Administer employee expense submissions and card reconciliation
- Spot friction in our AP processes and propose practical fixes
WHAT YOU'LL BRING TO THE TEAM:
- Hands-on accounts payable experience across more than one legal entity and more than one currency
- Working knowledge of a mainstream ERP such as NetSuite, Sage Intacct, Oracle or SAP, and comfort with spreadsheets for reconciliation and high-volume data work
- Experience contributing to AP month-end close tasks such as aging reviews, accruals and reconciliation support
- A clear, patient approach to vendor and stakeholder queries, and the confidence to follow up until something is resolved
- Careful attention to detail, and the judgement to know when something unusual needs escalating rather than absorbing
- Curiosity about how the systems you use actually work, and willingness to learn a new stack
- Experience with Zip or another intake-to-pay platform is a plus. So is experience with expense tooling such as Expensify, Navan or Ramp, and an accounting technician or part-professional qualification (IATI, ACCA, CIMA). None of these are required, and we welcome candidates who reached accounts payable without a university degree.
For more information on benefits, please click here https://docs.google.com/document/d/e/2PACX-1vRfyeXFRTBGH72fb6cSe5VkQ8IcABP8GEEw_2IMKmKmV4aYvonxCdoWDuxfHUgXt2mX_9Ps0U52tc0R/pub.
WHY JOIN US?
Movement brings us together. At Strava, we’re building the world’s largest community of active people, helping them stay motivated and achieve their goals.
Our global team is passionate about making movement fun, meaningful, and accessible to everyone. Whether you’re shaping the technology, growing our community, or driving innovation, your work at Strava makes an impact.
When you join Strava, you’re not just joining a company—you’re joining a movement. If you’re ready to bring your energy, ideas, and drive, let’s build something incredible together.
Strava builds software that makes the best part of our athletes’ days even better. Just as we’re deeply committed to unlocking their potential, we’re dedicated to providing a world-class, inclusive workplace where our employees can grow and thrive, too. We’re backed by Sequoia Capital, TCV, Madrone Partners and Jackson Square Ventures, and we’re expanding in order to exceed the needs of our growing community of global athletes. Our culture reflects our community. We are continuously striving to hire and engage teammates from all backgrounds, experiences and perspectives because we know we are a stronger team together.
Strava is an equal opportunity employer. In keeping with the values of Strava, we make all employment decisions including hiring, evaluation, termination, promotional and training opportunities, without regard to race, religion, color, sex, age, national origin, ancestry, sexual orientation, physical handicap, mental disability, medical condition, disability, gender or identity or expression, pregnancy or pregnancy-related condition, marital status, height and/or weight.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
California Consumer Protection Act Applicant Notice https://docs.google.com/document/d/e/2PACX-1vSc8y6On4NlP5s12hf4kmWe_pvenVyQ78TbtVaz_clROhj9ADQ6kY4YScglBIuY2joKFKalOReX7vP_/pub
Location: New York, San Francisco
Workplace: OnSite
Tempo is a layer-1 blockchain purpose-built for stablecoins and real-world payments, born from Stripe’s experience in global payments and Paradigm’s expertise in crypto tech.
Tempo’s payment-first design provides a scalable, low-cost predictable backbone that meets the needs of high-volume payment use cases. Our goal is to move money reliably, cheaply, and at scale. Our north star is simplicity for users: fintechs, traditional banks, merchants, platforms, and anyone else looking to move their payments into the 21st century.
We're building Tempo with design partners who are global leaders in AI, e-commerce, and financial services: Anthropic, Coupang, Deutsche Bank, DoorDash, Mercury, Nubank, OpenAI, Revolut, Shopify, Standard Chartered, Visa, and more.
We’re a team of crypto-optimists, building the infrastructure needed to bring real, substantial economic flows onchain. We like to move fast and swing for the fences — join us!
Tempo is building the future of enterprise payments on-chain, and we need someone to own the success of our partners after they sign. As our Technical Account Manager, you’ll manage a book of enterprise customers as their primary point of contact—from onboarding and integration through launch and ongoing growth.
This is a founding role. You’ll build trusted relationships with your partners while defining the playbooks, processes, and feedback loops that turn early design partners into long-term anchors of our ecosystem.
WHAT YOU’LL DO
Account Management
- Own a portfolio of partners as their primary post-sales contact, accountable for relationship health, technical success, and ongoing engagement
- Build deep knowledge of each partner’s use case, architecture, and business goals, translating them into clear account plans and success milestones
- Lead regular check-ins and business reviews to track progress, address risks, and identify opportunities for deeper adoption alongside the Partnerships team
Onboarding & Technical Success
- Own the handoff from GTM and guide partners through onboarding, integration, and production launch
- Work with partner engineering teams to define integration scope, resolve blockers, and establish production readiness
- Serve as the primary escalation point for technical and operational issues, coordinating with engineering and product and keeping partners informed through resolution
- Provide ongoing technical guidance as partners scale their implementations and adopt new Tempo capabilities
Ecosystem & Scale
- Develop repeatable playbooks for onboarding, account management, and integration support across enterprise and ecosystem segments
- Establish account health metrics and success frameworks to proactively identify adoption gaps and partner risks
- Act as the voice of your partners internally, translating feedback into actionable product, engineering, and documentation improvements
ABOUT YOU
- Proven experience in technical account management, technical customer success, or a similar role at a blockchain, API-first, or fintech infrastructure company
- Experience managing a book of partners or customers, carrying relationships from signed agreement through scaled production deployment
- Strong technical fluency with APIs, integrations, and infrastructure; comfortable troubleshooting alongside developers and engineering teams
- Comfortable working across business and technical stakeholders, connecting implementation details to business outcomes
- High EQ and strong ownership; partners trust you as an extension of their team, and you follow through on commitments
- Experience with payments, blockchain infrastructure, or validator operations is a strong plus
ATTRIBUTES
- Scrappy and hands-on—you’ll dig into a complex integration without being asked
- Proactive and anticipatory; you identify risks before they become partner problems
- Organized and dependable, balancing priorities across a growing portfolio
- Clear communicator who translates technical complexity into business value
- Energized by ambiguity and the pace of an early-stage company
- Deeply curious about payments, blockchain infrastructure, and the ecosystem being built around stablecoins
Location: Remote; Seattle, WA; London; New York, NY; San Francisco, CA
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
Open to hiring remote across North America and London — we also have offices in NYC, San Francisco, Seattle, and London.
We're building a tool that makes content creation easy and accessible for all types of creatives. Our users love it. Runway has an actively engaged and growing community of passionate artists and creators worldwide. And we're scaling the systems behind our support team so we can keep delivering delightful experiences as that community grows.
We're looking for a Support Systems Engineer who ships production code, not tickets and specs: someone who takes a fix from proposal to merged PR themselves. This role reports directly to the Head of Customer Experience.
WHAT YOU’LL DO
- Own the AI support agent, our ticketing system and other Support tools end to end: authentication (JWT), response logic, routing, escalation paths and tone, tested in staging before it sees live traffic
- Ship daily product changes that remove ticket volume. Recent example: extending automatic refund eligibility to one-click credit purchases, accidental upgrades and month-based proration on annual terms
- Build and maintain internal CX tooling as real software, not one-offs: scripts, jobs, dashboards, admin surfaces
- Run QA and evals with real test suites and pass/fail rubrics, plus monitoring and alerts for outages, bugs and volume spikes
- Own releases: staged rollouts, a regression suite before every ship, clear rollback criteria, a writeup when something reaches production
- Build the CX reporting the org runs on: volume, deflection, CSAT, reply and resolution time, escalation accuracy, agent spend. You own the correctness and availability of the queries.
- Build and stage the guardrails on refunds, account changes and anything touching money or PII, including the audit trail
- Keep the knowledge base accurate and structured for the agent to parse, and manage the handoff into the ticketing system
- Keep the CX roadmap and the coverage model current, sequenced against priorities set by the Head of CX, so gaps show up before they bite
- Run the day-to-day with our AI platform vendor: weekly working session, joint roadmap, issues filed with reproductions
- Carry signal across teams: Product and Engineering on bugs and rollouts, Customer Education on self-serve, community on Discord and the forums, GTM and Analytics on routing and reporting
WHAT YOU’LL NEED
- 5+ years in Customer Experience, Support Engineering or Support Operations, with real time spent writing code
- You ship production code in codebases you didn't write: read TypeScript, trace logic through someone else's service, put up a PR that survives review. Our stack is TypeScript and Node.js on AWS
- Hands-on experience building and tuning AI or LLM-powered support workflows: prompt and context engineering, routing, escalation design, evals
- SQL experience. You own the reporting, so you shouldn't be waiting on Analytics for it
- Code-level experience with a billing or payments API: invoices, prorations, refunds. A large share of consumer tickets live here
- Git, PR review, CI, staging and feature flags as your default way of working
- Real QA and eval experience: you can define rubrics, build test suites and calibrate against what good looks like
- Judgment about where a fix belongs, in code, in the agent or in the knowledge base
- A track record carrying signal between support, product and other functions and turning it into action
- Comfort managing your own work in a fast-moving environment, high ownership and high autonomy
- Genuine interest in AI, creative tools or both
WHAT SETS YOU APART
The most successful person in this role treats the agent and the systems around it like a product they own. They watch where it fails, ship the fix and check whether it worked. They build reporting people actually use. And they show up with improvements no one asked for yet.
FOR YOUR APPLICATION
During our interview process, you'll have several chances to get acquainted with the Runway product and use all the features our team has built, and that starts now. As part of your application, instead of a cover letter, we ask that you try out the Runway product, specifically build a custom workflow.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: New York, NY (HQ); Remote (US)
Workplace: Hybrid
ABOUT RAMP
Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books.
The problems are high-stakes, data-dense, and unforgiving.
We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome.
The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same.
If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it.
ABOUT THE ROLE
We’re seeking someone to lead the future of fraud machine learning at Ramp. In this role, you will help build core machine learning models, design data architectures, and set strategic roadmaps to help Ramp mitigate fraud-related threats while minimizing the friction experience by legitimate users. You will partner closely with product and engineering counterparts across model design, implementation, execution, and analysis.
WHAT YOU’LL DO
- Employ statistical and machine learning techniques on large datasets to discover patterns of fraud, platform abuse, and identity theft
- Prototype and productionize machine learning models and rules-based systems to protect Ramp and its users from fraud
- Partner closely with Fraud Engineering and Data Platform teams to augment and leverage data across first and third party sources, ensuring we’ve added as much context as possible to every decision we make
- Contribute to the culture of Ramp’s machine learning team by influencing processes, tools, and systems that will allow us to make better decisions in a scalable way
WHAT YOU NEED
- Bachelor’s degree or above in Math, Economics, Physics, Computer Science, or other quantitative fields
- A minimum of 5 years of industry experience as a Machine Learning Engineer, Applied Scientist or Data Scientist
- Strong python experience (numpy, pandas, sklearn, pytorch etc.) across ML techniques and backend engineering
- Prior experience deploying Machine Learning models to production and making meaningful contribution to backend systems
- Strong knowledge of SQL (Snowflake, Postgres, etc.)
- Fluency with agentic (AI) tools for software development and data analysis
- Ability to thrive in a fast-paced, constantly improving, start-up environment that focuses on solving problems with iterative technical solutions
NICE-TO-HAVES
- PhD in Math, Economics, Physics, Computer Science, or other quantitative fields
- Context on Fraud and/or Identity Threat detection systems
- Experience at a high-growth startup
- Experience with the modern data stack ( Snowflake / Hex / dbt / RisingWave / etc )
- Strong perspective on data science + ML engineering development cycle, especially in a post-AI setting
- Experience developing LLM-backed systems or tools
BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL)
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
UNITED STATES
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA (up to $10,000 per year)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay
- Pet insurance
- In-office perks: lunch, snacks, drinks, and more
- Relocation expense coverage to NYC or SF (if needed)
CANADA
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage (up to $4,000 lifetime)
- Group Retirement Plan with employer match (RRSP + DPSP)
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay
- Employee Assistance Program and virtual care through Lumino Health
UNITED KINGDOM
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold, with salary sacrifice option
- Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay
REFERRAL INSTRUCTIONS
If you are being referred for the role, please contact that person to apply on your behalf.
OTHER NOTICES
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.
Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About the Product team
The Product team listens to our customers’ needs and translates those insights into a clear product vision. The team works closely with design, engineering, and analytics to build scalable financial products that empower people to manage their money with confidence. We rely on empathy, curiosity, and business sense to prioritize features and improve experiences. Our role is to lead with clarity, support cross-functional execution, and champion the user in every decision.
About the role
Affirm’s financial platforms power how loans are created, recorded, funded, serviced, and repaid, as well as how money moves across our products, partners, and markets. We’re looking for a Senior Director of Product Management to lead a portfolio spanning Capital and Affirm Bank, Loan Products, and Payment Services.
This leader will oversee a large, multi-domain product organization of approximately 15 product managers, including experienced people managers, with room to grow. They will set the long-term strategy for their portfolio, modernize Affirm’s ledger and downstream financial pipelines, strengthen Payment Services, and expand our Money Movement capabilities. The ideal candidate brings deep financial-domain knowledge, strong platform judgment, international experience, and a record of developing senior product leaders.
What you’ll do
Lead and scale a high-performing product organization.
Manage and develop experienced product leaders and people managers across Capital and Affirm Bank, Loan Products, and Payment Services. Shape the organization as its scope and size grow, while setting a high bar for product craft, strategy, execution, and talent development.
Set the multi-year strategy for the portfolio.
Establish a coherent direction across lending, Capital Markets, banking, the loan lifecycle, ledger and accounting capabilities, Money Movement, Open Banking, payment instruments, and processing.
Modernize Affirm’s ledger and financial pipelines.
Lead the strategy for evolving the systems that record and reconcile financial activity and support downstream Capital Markets, accounting, reporting, and Money Movement workflows. Improve scalability, reliability, controls, and development speed while protecting critical financial operations.
Strengthen Payment Services.
Develop the strategy for Open Banking, payment instruments, processing, routing, and related payment infrastructure. Improve payment success, resilience, processing flexibility, and transaction economics across Affirm’s products and markets.
Expand Money Movement capabilities.
Build the platforms and controls needed to support new account-based products, funds flows, payment rails, and financial experiences. Ensure settlement, reconciliation, reporting, and operational processes can scale with increasing product and geographic complexity.
Advance Affirm’s lending, capital, and banking platforms.
Guide the evolution of Loan Products, loan-lifecycle capabilities, Capital Markets systems, and Affirm Bank infrastructure. Develop shared capabilities that support new products and reduce fragmentation across financial systems.
Deliver meaningful business and customer impact.
Establish clear goals and success metrics across platform reliability, payment performance, processing costs, reconciliation accuracy, operational efficiency, financial controls, and the speed of launching new products and markets.
Make sound platform investment decisions.
Balance architectural modernization with product growth, regulatory requirements, operational risk, and near-term business needs. Establish clear sequencing and migration strategies for complex, interconnected systems.
Drive cross-functional alignment at scale.
Partner closely with Engineering, Analytics, Capital Markets, Treasury, Finance, Risk, Operations, Legal, Compliance, and Servicing to establish shared priorities and translate strategy into coordinated execution.
Enable global scale.
Build platform capabilities that support international markets and account for differences in payment rails, banking relationships, currencies, regulation, legal entities, controls, and operating models.
Influence senior leadership.
Clearly communicate strategy, investment priorities, performance, dependencies, and tradeoffs to executive stakeholders. Help shape decisions across the broader Financial Platforms organization.
What we look for
15+ years of product management experience, including leading large, high-performing teams of PMs and people managers across multiple domains
Demonstrated manager-of-managers experience, including developing senior leaders, designing organizations, hiring strong teams, and managing through growth and change
Substantial experience across several relevant domains, including lending, Capital Markets, regulated banking, financial ledgers or accounting systems, Money Movement, payment processing, Open Banking, or consumer payments
Direct experience leading complex platform or architecture transformations involving high-stakes financial systems
Proven ability to define and execute multi-year strategies spanning customer experiences, complex platforms, and operational capabilities
Strong knowledge of how money moves across financial products, institutions, processors, bank partners, and markets, including settlement, reconciliation, reporting, and operational controls
Experience building financial products or platforms across multiple countries and navigating differences in payment rails, banking relationships, regulation, legal entities, currencies, and operating models
Track record of driving alignment and execution across Engineering, Analytics, Capital Markets, Treasury, Finance, Risk, Operations, Legal, Compliance, and executive leadership
Exceptional leadership and communication skills, with the ability to create clarity, influence senior stakeholders, and develop strong product leaders
Proficiency with AI-assisted tools to accelerate analysis, decision-making, and team effectiveness
Bachelor’s degree or equivalent practical experience
Base Pay Grade - V
Equity Grade - USA 21
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range
(CA, CT, NJ, NY, WA)
per year:
$340,000 - $375,000
USA base pay range (all other U.S. states) per year:
$305,000 - $340,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Workplace: fully
Role Overview
The Senior Product Designer is a hands on IC who’ll set the craft bar for our new flagship mobile money app, Ethena Pay. Ethena Pay is live on iOS with Android on the way. The app still needs more features and moments of delight that make the best apps a joy to use. Your core job is closing that gap. You'll hold Ethena Pay to the standard of the best-designed consumer products, in money and beyond.
You'll own a share of the product end to end, the design system and the brand outright. About 80% of your time goes to product design and the system. The other 20% goes to complementing marketing design, so the quality people see in the app also shows up where we meet them, in launch content, X and on the store pages. You'll report to the Head of Product and work as a peer to our existing Product Designer.
Role Responsibilities
Review the whole app and design system on iOS and Android. Turn what you find into a ranked plan for what to keep, fix or rebuild.
Set and ship a new design standard with engineering: a component library, a motion and interaction language (timing, springs, haptics, transitions) and rules for layout, type and states. Build it into the system so every screen gets it by default.
Design every state, not just the happy path: loading, pending, failed, limit reached, offline and "we don't know yet". Own the display rules for money so balances, rounding and pending vs settled amounts are always clear.
Create the voice of the app. Terminology, error copy that says what happened and what to do next.
Own the brand: write guidelines GTM can use without a designer, build partner co-branding and card artwork, and turn the app's best moments into X content, launch videos and store pages.
Bring Android up to the same bar. Put both apps on the same components, tokens, motion and states, and decide where Material applies and where the brand wins.
Raise the team's craft through critique and pairing, run lightweight research yourself, and help build the design practice as the team grows.
Required Skills and Experience
A track record and portfolio of world-class mobile app design: Not “I can do it”, but “I have done it and know how to do it better”! Several years designing shipped native apps whose design is a reason people use them.
Motion and interaction design at a high level: transitions, springs, gestures, haptics and micro-interactions, shown as prototypes or recordings and specified precisely enough for engineers to build to the frame.
Senior product design experience on a live neobank, payments, card or crypto money app where design is a competitive advantage (e.g. Revolut, Monzo, Wise, Nubank, Cash App, Plasma One), or other consumer mobile apps that stand out for their design (e.g. AirBnB).
A portfolio that shows states, not just hero screens, plus an honest account of what shipped compared with what was designed.
Evidence that you've raised a team's craft, not only your own: designers you critiqued or engineers you paired with got visibly better. Great if you've reviewed and rebuilt an existing app and its design system
Real brand and marketing work you made yourself, such as an identity or a significant extension of one, card artwork, or launch and social content built from the product. Motion work for marketing content will set you apart.
Agent-native design: you use AI tools (Figma MCP, Claude Code or equivalent) to speed up your work while holding the craft bar, and you know where they fail.
Задачи:
— Строить AI-first продукт и определять его техническое будущее;
— Проектировать, разрабатывать и развивать API для ключевых health management функций продукта;
— Работать с интеграциями, payments, -office и другими ключевыми частями системы;
— Быть частью сильной амбициозной команды с высоким уровнем автономии, ответственности и скорости.
Требования:
— Senior-уровень в backend-разработке на Python;
— Сильный опыт разработки production-ready backend-систем и API;
— Уверенный разговорный английский.
Условия:
— Удалённая работа из Европы, Кипра, Центральной Азии или релокация в ОАЭ (Дубай) с гибридным форматом и релокационным пакетом для сотрудников и их семей.
Компания — AI-driven HealthTech стартап, который объединяет данные пользователя с актуальными медицинскими исследованиями и превращает их в понятную стратегию для здоровья и долголетия. На ранней стадии: делаем MVP и готовимся к запуску.
УдалённоseniorОАЭ, Кипр; SENIOR BACKEND DEVELOPER (PYTHON) | REMOTE EU/CY/CENTRAL ASIA OR RELOCATION TO UAE | ELIXI #remote or #relocation #fulltime #itjob #backend #python https://teletype.in/@remoteit/3F8q54lNqG2; REMOTE EU/CYPRUS/CRNTRAL ASIA OR RELOCATION TO UAE 📍Dubai (гибрид, релокационный пакет для сотрудников и их семей)/Central Asia, Cyprus, Europe (remote) — AI-driven HealthTech стартап, который объединяет данные пользователя с актуальными медицинскими исследованиями и превращает их в понятную стратегию для здоровья и долголетия
Location: San Francisco, CA; New York, NY; Atlanta, GA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE TRAVEL, TRANSPORTATION AND HOSPITALITY TEAM
- The Travel, Transportation and Hospitality (TTH) supports some of the largest airlines, hotel chains, rental car brands, cruise lines and travel tech companies in the world. Our customers are frontiers in the travel space, and are true thought partners in shaping our platform, helping reinvent what hospitality looks like in this new era. Our customers rely on us to not only deliver standout customer experiences, driving stronger growth in their business.
- Our TTH team is constantly pushing the bounds of what is possible within this industry and beyond. We help support our customers in the moments that matter — whether that’s proactively encouraging new bookings to prepare for exciting events, or helping guests rebook their flights or stays during times of distress. We help our customers maximize the lifetime value of their guests and build products to delight guests at every touchpoint.
- We’re a small and scrappy team, and we support each other with any deliverables we have to meet. Every engineer on TTH is also a product-led thinker; every PM on TTH is tinkering and developing tangible prototypes; and every strategist on TTH is capable of owning an agent end to end. As a part of this team, you’ll set the standard on what it means to go beyond your role, and help build the travel industry of the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Building innovative multimodal experiences: Spearhead cross-cutting initiatives, partnering with the voice and Experience SDK teams to bring to life embedded voice mode in mobile apps. This brand new product allows users to talk, tap and text with our agents all in a single view — unlocking communication through rich visualizations, and accuracy in input collection with chat, with the ease and efficiency of voice.
- Shipping complex booking experiences: Build personalized booking flows, including leveraging Google Maps APIs to support searching for properties via an embedded map view, developing a recommendation engine based on past reservations and orchestrating seamless payment collection to complete the full booking lifecycle.
- Abstracting complex systems into packages: Modernize legacy reservations systems by creating Sierra packages that optimize querying and updating trips for customers across the board. You’ll be challenged to think deeply about how to orchestrate each step of these workflows to maximize efficiency while upholding reliability and accuracy.
- Improving the capabilities of our built in integrations: Expand platform extensibility by introducing new capabilities to our existing integrations. An example is extending our MCP integrations to support MCP UI, which allows customers to dynamically host their custom UI resources on our embedded chat windows.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the travel space and a genuine care for helping improve the guest experience as a whole. Our customers care deeply about their guests, and we carry that through what we build every day.
EVEN BETTER...
- Language Fluency: Professional fluency in both Spanish and English.
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: San Francisco, CA; New York, NY; Atlanta, GA; Toronto
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE RETAIL TEAM
- The Retail team on Agent Engineering supports some of the largest and most storied consumer brands in the world – including Uber, Wayfair, Wilson, and Sonos. Together, we’re reinventing what commerce looks like in this new, AI-first era. Our customers rely on us to not only deliver novel experiences, but also host hundreds of millions of shopper and vendor interactions across web, app, phone, and in-store channels every year.
- Our team supports our customers’ customers in the moments that matter – whether that's guiding a shopper to the right product during a limited drop or a Black Friday surge, locating a package that never arrived, or troubleshooting an appliance that stopped working. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Our team supports our customers' customers in the moments that matter most, from product discovery and checkout to order tracking and troubleshooting. Always true to each brand’s voice, we create seamless experiences that resolve issues, drive revenue, increase lifetime value, and build lasting loyalty.
- Every engineer on the Retail Team is a product-led thinker; every PM on Retail is also tinkering and developing tangible prototypes; and every strategist on Retail is capable of owning an agent end to end. As a part of this team, you'll set the standard on what it means to go beyond your role, and help build the groundwork for the retail industry in the future.
WHAT YOU’LL DO
- Design and deliver production-grade AI agents https://sierra.ai/blog/meet-the-ai-agent-engineer: You'll build and ship highly performant, reliable, and intuitive AI agents that are central, mission-critical and drive revenue directly to Sierra's growth. These aren't prototypes—they are powerful, scalable systems running in production environments across industries like finance, healthcare, and commerce.
- Drive the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments, defining the standard for ADLC best practices along the way.
- Partner with large enterprises and cutting-edge startups: You’ll work directly with leaders at some of the world’s largest enterprises to understand their most pressing business challenges, and build AI agents that transform how they operate at scale. You'll also partner with the most cutting-edge startups in Silicon Valley, embedding AI agents across their entire business stack to drive innovation and efficiency.
- Build the future of the platform: Your direct work with customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development and Sierra's product.
EXAMPLE PROJECTS
These are some examples of projects that engineers on our team have worked on recently:
- Abstracting complex commerce systems into packages: Modernize the sprawl of order management, fulfillment, returns, and warranty systems behind the large retailer ecosystem by creating scalable packages that optimize looking up and updating orders for customers – from Shopify storefronts to decades-old homegrown Order Management System (OMS) and claims platforms.
- Shipping the full discovery-to-checkout lifecycle: Build personalized shopping flows that carry a shopper from a vague idea to a completed order. This includes everything from building a recommendation engine that combines transcript-aware planning, structured filters, and semantic and keyword search to payment and order placement.
- Building production-grade agents at a truly global scale: Sierra’s retail agents serve some of the world’s largest global brands, handling traffic at unprecedented volumes during the busiest times of the year and across all geographic locales. You will be building at the frontier of enterprise applied AI.
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Excitement in the retail space and a care for helping some of the world’s top brands continue to build brand loyalty with their customers.
EVEN BETTER...
- Experience building or deploying AI/LLM systems in production
- Have been a founder or founding engineer - you know what it means to balance craft, ownership, and speed
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering
- Prior experience with React, TypeScript, and/or Go
- Previous roles where you interfaced with customers or led technical projects with external stakeholders
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: New York, NY; San Francisco, CA
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Design and deliver production-grade AI agents for healthcare: You'll build and ship highly performant, reliable, and empathetic AI agents that handle sensitive patient and member interactions. These agents help people understand their coverage, find providers, schedule appointments, navigate billing, and more—all while maintaining strict HIPAA compliance and the trust that healthcare demands.
- Drive the Agent Development Life Cycle (ADLC): You'll have complete ownership and autonomy from initial pilot through deployment and continuous iteration. You'll be responsible for building, tuning, and evolving AI agents in production environments serving healthcare payers, providers, and platforms.
- Partner with healthcare leaders: You'll work directly with executives and technical teams at health plans, provider networks, and healthcare technology companies to understand their most pressing challenges - from managing high call volumes to reducing administrative burden and building AI agents that transform how they operate at scale.
- Navigate healthcare complexity: You’ll develop deep expertise in healthcare systems and workflows, including integrations across EHR and patient access platforms, payer and provider operations, and common healthcare data and interoperability standards. You’ll become fluent in the nuances of benefits and eligibility, claims and billing, scheduling and intake, and translate that understanding into exceptional, trustworthy AI experiences.
- Build the future of the platform: Your direct work with healthcare customers will guide the evolution of Sierra's core platform. You'll surface unmet needs, prototype new tools and features, and collaborate with research, product, and platform to shape the future of AI agent development in healthcare.
EXAMPLE PROJECTS
These are examples of projects our healthcare team has worked on:
- Build AI agents for major health insurance networks that handle detailed questions such as, "What's my co-pay for a primary care visit?" and "How many physical therapy sessions do I have left?"
- Develop voice and chat agents for healthcare providers that help members find in-network specialists, check availability, and locate providers based on specialty or location;
- Create AI agents for multi-site primary and urgent care providers that manage appointments and answer common questions across 30+ clinics;
- Build agents that replace lengthy paper intake forms with conversational experiences, boosting pre-visit intake conversion rates;
- Develop AI agents for healthcare financial platforms that help patients understand billing, payment status, explanations of benefits, and financial assistance eligibility - all while maintaining HIPAA compliance and strong PHI/data privacy safeguards.
- Experiment with the latest voice models and integrate them at scale for healthcare enterprises requiring secure, compliant phone interactions;
WHAT YOU'LL BRING
- Experience building and scaling end-to-end production systems.
- Strong technical problem-solving skills, especially in fast-changing, ambiguous environments.
- A builder and tinkerer's mindset with high agency - you find creative ways to overcome obstacles and ship.
- Comfort working directly with customers to understand their needs and solve real-world problems.
- Excellent communication skills—clear, direct, and persuasive across technical and non-technical audiences.
- Genuine interest in healthcare and improving patient/member experiences.
EVEN BETTER...
- Experience in healthcare technology, health IT or working with healthcare organizations
- Familiarity with healthcare systems: Major EHR ecosystems (e.g., Epic, Cerner/Oracle Health, athenahealth); X12 EDI transactions and clearinghouse workflows; scheduling/patient access, practice management, and contact center platforms.
- Understanding of healthcare compliance requirements (HIPAA, PHI handling and healthcare data privacy).
- Experience building or deploying AI/LLM systems in production.
- Have been a founder or founding engineer—you know what it means to balance craft, ownership, and speed.
- Familiarity with tools that power today's AI agents: eval frameworks, agent tooling, RAG pipelines, and prompt engineering.
- Prior experience with React, TypeScript, and/or Go.
- Previous roles where you interfaced with customers or led technical projects with external stakeholders.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
ГибридСтажёрNew York, NY (HQ); Relocation expense coverage to NYC or SF (if needed)