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Location: Hong Kong About us The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing. Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT. Our commitment to diversity, equity and inclusion We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups. The role Ignites Asia is the Financial Times' news service for professionals working in the asset management industry across Asia. Our readers rely on us for exclusive reporting and timely news and analysis that help them make informed business decisions. We are looking for an experienced financial journalist to join our Hong Kong-based team as Deputy Editor. This is primarily a reporting role with additional editing responsibilities, offering a senior reporter the opportunity to focus on producing original journalism while helping shape our daily publication. The successful candidate will cover one of Asia's most important financial sectors at a time of significant change. Asset managers are navigating shifting regulatory reform, private market growth and technological disruption. We are looking for a journalist who can develop strong industry contacts, break exclusive stories and explain the developments that matter most to our readers. Alongside reporting, the Deputy Editor will edit stories, help maintain editorial standards and publish the daily newsletter in the Managing Editor's absence. The role requires strong news judgement, excellent writing skills and the ability to work confidently to daily deadlines. Based in Hong Kong, you will play an integral role in an enthusiastic, ambitious and supportive team of journalists, helping produce the daily news service our readers rely on. Key responsibilities Cover a beat and produce around four original stories each week. Develop strong sources across the asset management industry. Edit colleagues' copy and help maintain editorial standards. Publish Ignites Asia in the absence of the Managing Editor. Travel occasionally within Asia for reporting assignments. Required skills and experience Proven experiences in covering asset management, financial markets or a related sector. A track record of breaking news and producing original journalism. Editing experience and strong news judgement. Ability to work accurately under daily deadlines. Strong contacts across asset managers, fund distributors, institutional investors or regulators are an advantage. Willingness to travel within Asia. A collaborative approach and enthusiasm for news journalism. What’s in it for you? Our benefits Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here. We currently operate a hybrid model which requires staff to work onsite 50% of the time, subject to role requirements & regular review. While flexible working requests will be considered, not all patterns are suitable for all roles. We believe this balanced approach supports flexibility and protects our culture, making collaboration and communication easier, building stronger relationships and team cohesion, and supporting peer learning.  We reserve discretion on reasonable notice to change this approach either generally or for specific individuals or teams. Accessibility We are a disability confident employer and Valuable 500 signatory. Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help. Further information At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications. Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all. Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact talent@ft.com . Interested in the FT but don’t see the right role yet? Join our Talent Community to receive exclusive updates, featured jobs, and insights into working at the FT. #LI-CN1

Overview SOFTSWISS is looking for an Engagement Lead to manage the Content & Retention team and drive engagement, retention, and loyalty initiatives across multiple markets. Purpose of the role You will be responsible for developing engagement and retention strategies, optimizing the player journey, and delivering data-driven initiatives that improve player experience, retention, and long-term value. Key responsibilities Lead and develop a high-performing Content & Retention team. Define team priorities, processes, and ways of working. Own website content strategy and ensure quality across all markets. Drive retention initiatives, loyalty programs, and personalized player experiences. Build data-driven strategies to increase engagement, retention, and LTV. Lead segmentation, automation, and trigger-based communication programs. Foster a culture of testing, experimentation, and continuous improvement. Establish clear reporting and KPI tracking frameworks. Manage multiple priorities while maintaining high execution standards. Collaborate closely with Product, Technical Account Management, and Analytics teams to achieve business goals. Required Experience 3–5+ years of experience in retention, CRM, content strategy, or player engagement within iGaming, betting, gaming, or similar industries. 2+ years of leadership experience managing and developing teams. Proven track record of building successful content and retention strategies. Strong understanding of key metrics such as GGR, LTV, ARPU, retention, and churn. Experience with CRM platforms (Customer.io), marketing automation, segmentation, and loyalty programs. Data-driven mindset with hands-on experience in testing and performance optimization. Excellent project management and organizational skills. Strong leadership, communication, and stakeholder management abilities. Deep understanding of player behavior, engagement mechanics, and monetization strategies. Nice to have Russian-level knowledge. Main Advantages Private health insurance Sports benefits Comprehensive Mental Health Program Free English lessons (online) Local language courses Paid time off Maternity leave support Referral program rewards Upskilling, internal workshops, and participation in professional conferences and corporate events

Location: Berlin Workplace: Hybrid At Upvest, we are on a mission to make investing as easy as spending money. Upvest empowers businesses to offer a wide range of investment products and the best experience in the field of capital market investment and retirement planning. Upvest’s Investment API is easy to integrate so that fintechs and financial institutions can save resources and fully focus on their core business. We are proud to partner with Europe’s leading Fintechs and financial institutions such as DKB, Revolut, N26 and Raisin. Founded in 2017 by Martin Kassing, Upvest now brings together over 270 talented professionals from more than 70 nationalities. Upvest is backed by €280M in total funding from world-class investors, including BlackRock, Tencent, Sapphire Ventures, and Bessemer Venture Partners, Earlybird, Notion Capital, and Motive. Our latest €105M funding round in March 2026 - led by Sapphire and Tencent - serves as a massive catalyst for our growth, allowing us to offer premier investment experience. ABOUT THE ROLE: As Upvest continues to scale, we are looking for an exceptional Head of Product - Clients. You will work closely with Florian Thiel https://www.linkedin.com/in/florianthiel/, Christian Wöhlke https://www.linkedin.com/in/cwoehlke/, and the Product & Engineering teams of the tribe (3 domain teams in total). In addition you will need to build strong relations with the Operations, Banking and Commercial leadership teams, owning topics critical to Upvest's product and business success. Lead the clients tribe's product vision and strategy: As Head of Product, you start leading one of the Clients tribe teams directly, while guiding the overarching strategy and success of the Clients Tribe and you start scaling yourself. You will work very closely with the Director of Engineering and VP of Product to define the tribe's strategy, set OKRs, and shape the long-term roadmap. The goal: to power Upvest's asymmetric scaling by building the intelligent, seamless "AI-experience", internal and external, that makes flawless API experiences the foundation of Upvest's ecosystem. Drive asymmetric scaling through intelligent, agentic operations: Your challenge is to make our tools and workflows scale without lockstep headcount growth.. That means embedding intelligence and automation into every process, and exploring how agentic operations, AI agents handling operational workflows end to end, can take on work that today needs manual effort. You'll be the go-to voice for applied AI across our tooling, helping the business run efficiently and helping clients get to market faster, at lower cost and higher reliability. Take tooling into its next stage: You'll own the roadmap for Internal Tooling or Upfront, both key strategic product enablers for scaling the business, and drive it forward through OKRs, deciding where to push deeper automation, broaden coverage, or reimagine a workflow entirely. You'll work directly with the Engineering team, and stay close to the people the products serve, so every step forward is one that truly matters. WHAT YOU’LL DO: - Significant impact and strategic influence, shaping the roadmap and scaling strategy with a seat at the table with engineering and product leadership. - Autonomy coupled with inspirational leadership. You fully own the product success of your team and function. - Product-centricity throughout the organisation, with no struggle for relevance that product people may encounter elsewhere. - Product Engineering culture, working closely with engineering counterparts guided by joint OKRs and a clear roadmap. - An exceptional team, combining impactful work with a relaxed, fun atmosphere and consistently high eNPS. - Continuous learning across investments, API products, and a state-of-the-art tech stack. WHAT YOU BRING: - 5+ years in Product Management, ideally with a focus on internal and/or external tooling. Financial services, compliance, or fintech experience is a big plus. - Proven people leadership of teams of 3+ people. - Firm grasp of UI/UX best practices; can ideate and prototype through lo-fi wireframes and collaborate closely with design. - Strong track record of taking initiative, owning outcomes, and bridging dependencies. - Be a sponge. You don't need to be a finance or investment expert, but you'll need to absorb complex topics quickly (subledger reconciliation, mutual fund trading flow) and apply strong product fundamentals. - Experience with agile software development, delivering features and outcomes consistently. - Comfortable with product toolkits such as Linear, Slite, Miro, and Figma. - Familiarity with API documentation standards and an interest in how AI agents consume APIs (MCP or similar) is a strong plus. HOW WE UPVEST IN YOU: - Best-in-class AI tools: Every Upvenger has €20,000 per year to spend on the best AI tools available — so you're always working with the most powerful models and tooling on the market. - Impact-driven work: We’re building the infrastructure that will power the future of investing in Europe. It’s complex, ambitious, and meaningful. You’ll work with modern technologies and create something entirely new. No legacy systems, no limits. - Wellbeing: Recharge with 30 days of annual leave and maintain a healthy lifestyle with sports benefits. Access confidential professional coaching and enjoy the flexibility to work remotely abroad for up to 183 days a year. Recharge with UpRest, a one-month fully paid sabbatical after every 4 years of working at Upvest. - Development: Growth is in our DNA. Each Upvenger has access to a personal development budget and the freedom to decide how to use it. - Compensation and equity: We believe that all Upvengers contribute to our success and deserve a competitive, above-market salary and a participation in our employee equity program. - Team celebrations: Participate in company-wide events, such as UpFest, dinners, offsites and our Holiday party, to connect with colleagues and celebrate our achievements. - Inclusion: We’re committed to a culture where everyone belongs and thrives. Our Employee Resources Groups foster inclusion and connection, like Upfem for our female Upvengers, or UpVergent supporting neurodivergent Upvengers and allies. OUR VALUES: - Make it easy for others. We simplify the complex and act with the best intentions. - Own the outcome. We are proactive, fast and confident to get the job done, valuing progress over perfection. - Rise to the challenge. We aim high and push the boundaries. We stay curious, learn and celebrate our wins together. - Tell the story. We start with the Why to align on purpose. We are transparent and share knowledge to empower and inspire others. Upvest is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: Singapore About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role The Site Selection & Colocation Manager is responsible for identifying, evaluating, and securing optimal locations for new data center developments and colocation expansions. This role combines real estate strategy, technical due diligence, market analysis, and vendor management to support the company’s global data center growth. The manager will collaborate closely with engineering, construction, finance, legal, and network planning teams to ensure that selected sites meet operational, technical, and business requirements. Your responsibilities will include: Site Selection & Market Analysis Lead the end-to-end site selection process for new data center facilities. Conduct market assessments, including power availability, fiber connectivity, land suitability, regulatory requirements, and risk factors. Build and maintain market intelligence on emerging data center regions, supply trends, energy markets, and colocation pricing. Evaluate and shortlist candidate sites through comparative analysis, scoring models, and feasibility studies. Technical & Environmental Due Diligence Coordinate environmental, geotechnical, hydrological, and seismic assessments. Assess infrastructure availability (power, water, fiber) and future scalability. Evaluate construction constraints, climate conditions, logistics access, and permitting feasibility. Work with engineering teams to ensure sites meet mechanical, electrical, and network resilience requirements. Colocation Strategy & Vendor Management Identify colocation providers and evaluate facilities based on technical specifications, SLA requirements, and cost structure. Lead RFPs, negotiations, and contract execution with colocation and connectivity partners. Manage colocation lifecycle: renewals, expansions, migrations, and optimization of space/power allocations. Monitor vendor performance against SLA, uptime, compliance, and efficiency metrics. Cross-Functional Collaboration Work with data center design and construction teams to validate site feasibility and development timelines. Partner with legal on contract terms, property acquisition, lease terms, and regulatory compliance. Support finance with CapEx/OpEx modeling, ROI calculations, and business case development. Coordinate with public authorities, utilities, and permitting agencies as needed. Risk Assessment & Compliance Evaluate risks related to natural hazards, geopolitical risk, security, environmental constraints, and utility reliability. Ensure compliance with local regulations, zoning laws, and corporate standards. Maintain documentation for audits, reporting, and internal approvals. We expect you to have: Bachelor’s degree in Real Estate, Engineering, Business, Geography, or related field. 5–8+ years of experience in site selection, real estate development, colocation management, or data center infrastructure. Strong understanding of data center power, cooling, and network requirements. Experience in evaluating colocation providers and negotiating leases/SLAs. Analytical skills in market research, cost modeling, and risk assessment. Ability to manage multiple simultaneous projects across regions. Excellent communication, negotiation, and stakeholder management skills. It will be an added bonus if you have: Experience with hyper-scale or large-scale data center development. Knowledge of utility procurement (power, water), renewable energy markets, and substation planning. Familiarity with geospatial tools (GIS), risk modeling, or data center capacity planning. Understanding of permitting processes and environmental regulations. #LI-PD1 #LI-PD1 Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: Amsterdam, Netherlands; Prague, Czech Republic; Warsaw, Poland Are you a tax professional who looks at complex global regulations and sees a puzzle to solve? Do you want to move past repetitive compliance checklists to build a global tax strategy from the ground up, owning your decisions in a place that values substance over corporate protocol? About JetBrains We create intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on our products to solve real, complex problems. Our mission is simple: make development teams more productive and AI adoptable at scale. What you’ll do As our product reach grows and international tax laws shift, managing indirect tax requires deep context and real ownership. We are establishing a dedicated global indirect tax function to handle our footprint across multiple office locations and the dozens of countries where we sell products and host events. In this role, you will act as the core expert shaping our global VAT, GST, US sales tax, and digital services tax strategies. Reporting to the Head of Group Tax, you will take full ownership of designing scalable compliance processes from scratch rather than just maintaining inherited workflows. You will collaborate directly with legal, procurement, marketing, and engineering teams to ensure our systems handle new commercial operations, like e-invoicing and real-time reporting mandates, smoothly. Your judgment will directly influence how JetBrains navigates changing legislation and mitigates financial risks worldwide. Day to day, you will: Lead global indirect tax operations, managing VAT, GST, digital services tax, US sales tax, consumption taxes, and customs duties across all global entities. Design and implement end-to-end tax workflows for digital services, physical goods, employee benefits, and intercompany transactions. Direct our response to ViDA, focusing on the deployment of electronic invoicing. Oversee compliance lifecycles, coordinate registrations, and manage external service providers across international jurisdictions. Evaluate and refine internal indirect tax controls and policies to support business growth. Advise internal product and operational teams on the tax implications of new commercial initiatives. Partner with technical teams to automate tax reporting and integrate compliance logic into our ERP systems. Monitor international tax updates, assessing their impact and leading the necessary system changes. Manage tax audits and direct communications with local tax authorities. Train internal stakeholders across departments on indirect tax compliance practices. What you’ll bring A problem-solving mindset that turns complex regulatory ambiguity into structured, clear processes. The autonomy to make decisions and full accountability for the results. Strong communication skills, with the ability to explain complex tax implications in plain language to non-tax colleagues. Cultural curiosity when working with cross-functional teams spanning different countries and backgrounds. A commitment to quality that avoids quick fixes in favor of stable, long-term operational workflows. What you’ll need Comprehensive experience in international indirect taxation, blending advisory or consultancy work with in-house operations for an international corporation. Deep technical command of international VAT frameworks, including EU VAT application rules. A proven track record of designing tax workflows or adapting business systems to new regional tax legislations. Experience managing cross-border tax audits and dealing directly with regulatory authorities. Fluency in written and spoken English. A practical understanding of tax automation tools and ERP system integrations. What success looks like Success means building a resilient global indirect tax function that keeps JetBrains ahead of international regulatory updates without stalling business momentum. You will earn the trust of leadership by translating shifting rules into reliable internal workflows, ensuring our e-invoicing and digital service operations remain compliant and fully integrated. Ultimately, you win when tax risks are minimized, internal stakeholders are unblocked, and our compliance processes scale invisibly alongside our products. Why join JetBrains? Strong base salary. We offer competitive pay that reflects your skills and experience. Flexible work location. Enjoy the freedom to work from home or from the office. Remote work. Spend up to 30 days per year working remotely from abroad. Extra time off. More days to relax, recharge, and do the things you love. Medical insurance allowance. Enjoy peace of mind for you and your family Learning and development opportunities. Access to conferences, courses, and language classes. Language classes. Pick up the local language or sharpen your English skills. Fuel your day. Enjoy a hot meal or receive a lunch allowance on workdays. Mental health support. To help you feel your best, we provide easy access to professional mental health services. Sports benefit. Enjoy an on-site gym or sports club stipend. Internal events. Join company-wide celebrations and team gatherings. *Some benefits may vary depending on location. We are an equal opportunity employer. We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. If this sounds like the right balance of challenge and autonomy for you, we would love to receive your application. #LI-HYBRID #LI-MH1 We are an equal opportunity employer We know great ideas can come from anyone, anywhere. That’s why we do our best to create an open and inclusive workplace – one that welcomes everyone regardless of their background, identity, religion, age, accessibility needs, or orientation. We process the data provided in your job application in accordance with the Recruitment Privacy Policy.

Location: Abu Dhabi, UAE; Kuala Lumpur, Malaysia About Us Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance. Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution. Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services. Responsibilities Own exchange active user metrics (MAU/Cumulative Transactors), define and execute user activation growth strategies Lead consumer-facing growth feature planning and iteration, including task systems, check-ins, rewards stores, and trading incentives Plan and operate user campaigns (trading competitions, airdrops, seasonal events), with ability to build campaign platforms or templatized frameworks from 0 to 1 Continuously optimize activation conversion and retention curves through data-driven approaches (funnel analysis, user segmentation, A/B testing) Coordinate cross-functional resources across design, engineering, data, and compliance to drive project delivery Monitor industry trends and competitor activities, identify actionable growth opportunities Requirements 5+ years in internet product/growth roles, with at least 2 years at a crypto exchange or Web3 platform Demonstrated ownership of activation/retention metrics with proven results (DAU/MAU growth, retention improvement, etc.) Strong consumer-facing product design skills, with 0-to-1 experience in task systems, gamification, or viral growth features Proven track record in large-scale campaign planning and execution Experience with licensed/regulated platforms , understanding of KYC tiering, geo-restrictions, and product trade-offs under compliance constraints Highly data-literate, proficient in SQL/BI tools, capable of designing and analyzing A/B experiments Excellent cross-cultural communication skills, comfortable with multi-timezone collaboration Nice to Have Campaign product experience at super apps such as Taobao/Alipay (e.g., Double 11, Five Blessings, check-in events at billion-DAU scale) Experience at top-tier exchanges (Bybit/OKX/Binance) Experience building Referral/Affiliate growth systems Understanding of derivatives ( futures /options) user behavior Multi-region operational experience (SEA, LATAM , Europe ) Why Join Us At Bybit, we are committed to fostering a supportive and enriching work environment. Our benefits include: - Study Growth Fund: We support your professional development and continuous learning. - Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation. - Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world. - Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company. - Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.

Location: Shanghai, China Riot Games was established in 2006 by entrepreneurial gamers who believe that player-focused game development can result in great games. In 2009, Riot released its debut title League of Legends to critical and player acclaim. As the most played video game in the world, over 100 million play every month. Players form the foundation of our community and it’s for them that we continue to evolve and improve the League of Legends experience. We’re looking for humble but ambitious, razor-sharp professionals who can teach us a thing or two. We promise to return the favor. Like us, you take play seriously; you’re passionate about games. We embrace those who see things differently, aren’t afraid to experiment, and who have a healthy disregard for constraints. That's where you come in. The Role As a Product Manager focused on Meta Systems for VALORANT Mobile, you will help shape the out-of-match experience that supports players before, between, and after every tactical fight. You will work on player-facing systems including, but not limited to, progression, social features, asset display, party-up experience, player identity, and other systems that deepen long-term engagement. Your goal is to ensure VALORANT Mobile does not only feel great in the round, but also gives players meaningful reasons to return, connect, express themselves, and grow over time. This role requires strong player empathy, structured product thinking, and the ability to translate ambiguous player needs into clear product direction. You will partner closely with Quantum Studio, our co-development partner, as well as Riot VALORANT teams, designers, engineers, publishing stakeholders, and other Riot partners to define feature goals, review implementation quality, and continuously improve the player experience through data, research, and product intuition. As a Rioter in China, you’ll join a team of culturally diverse professionals who share a passion for games and a commitment to putting players first. To support Riot’s collaborative culture in our China offices, we operate without traditional hierarchical titles. What matters here is ownership, autonomy, and impact, not what’s printed on your badge. Responsibilities: Drive the product direction and execution support for VALORANT Mobile meta systems, including progression, social, party-up, asset display, player identity, and other out-of-match player experiences. Partner closely with Quantum Studio to define product goals, feature requirements, user flows, experience principles, and acceptance criteria for new and existing meta system features. Review and refine Quantum Studio’s feature implementation throughout the development cycle, ensuring the final player experience is intuitive, polished, and aligned with VALORANT’s product quality bar. Use player behavior data, research insights, competitive references, and product intuition to identify opportunities that improve engagement, retention, social connection, and long-term player motivation. Collaborate with Riot VALORANT teams, publishing stakeholders, and other product owners to ensure meta system direction aligns with broader VALORANT product principles, version planning, live operations, and player needs. Support the planning and prioritization of meta system improvements across patches, balancing player impact, development cost, business goals, and delivery timelines. Act as the voice of VALORANT Mobile players in the meta system space, ensuring features serve both core tactical shooter players and broader mobile audiences. Monitor post-launch feature performance and player feedback, then build actionable optimization plans with Quantum Studio and relevant Riot stakeholders for future iterations. Contribute to cross-functional discussions on how meta systems connect with gameplay, monetization, content, social, and live service strategies. Required Qualifications: 5+ years of experience in product management, game operations, system design, or live service games, preferably with experience in mobile games. Experience owning or supporting player-facing systems such as progression, social, party, profile, collection, achievement, mission, onboarding, or other engagement-related systems. Strong product judgment and player empathy, with the ability to identify player needs and translate them into clear product requirements and experience improvements. Ability to work through moderately complex product problems, evaluate trade-offs, and propose practical solutions within defined constraints. Strong data literacy, with experience using engagement, retention, funnel, social, or feature usage data to evaluate product performance and guide iteration. Excellent cross-functional communication skills, with experience working closely with design, engineering, publishing, analytics, research, or external development partners. Experience working in a co-development or distributed team environment, including aligning stakeholders across different teams, cultures, or regions. Fluent in Mandarin and English. Desired Qualifications: Deep passion for competitive multiplayer games, tactical shooters, or mobile live service games. Experience working on meta systems for a major live service title, especially systems related to progression, social connection, player identity, or long-term engagement. Strong understanding of mobile player behavior and how meta systems support retention, session motivation, social play, and content discovery. Familiarity with VALORANT, its player motivations, competitive ecosystem, cosmetics culture, and overall product identity. Experience using player research, community feedback, and market references to shape product direction. Experience working with co-development partners, external studios, or large-scale distributed development teams on feature delivery and quality review. 职位介绍 作为 VALORANT Mobile 团队负责 Meta Systems 的产品经理 ，你将参与塑造玩家在每一场战斗前、战斗间隙以及战斗结束后的整体游戏体验。 你将负责的玩家体验系统包括但不限于局内外成长、社交功能、资产展示、组队体验、玩家身份表达，以及其他能够提升长期参与度的局外系统。你的目标是确保 VALORANT Mobile 不只是在对局内有出色的战术竞技体验，也能在对局外持续给玩家提供回归、连接、表达自我与长期成长的理由。 这个职位需要你具备强烈的玩家同理心、结构化的产品思考能力，以及将模糊玩家需求转化为清晰产品方向的能力。你将与我们的联合研发伙伴 Quantum Studio，以及 Riot VALORANT 团队、设计、工程、发行团队和其他 Riot 内部伙伴密切合作，定义功能目标，审核落地质量，并通过数据、研究与产品判断持续优化玩家体验。 在 Riot 中国办公室，你将加入一支由不同文化背景的专业伙伴组成的团队。我们共同热爱游戏，也始终坚持以玩家为中心。为了支持 Riot 在中国办公室的协作文化，我们不强调传统层级头衔。真正重要的是你所承担的责任、展现的自主性，以及最终创造的影响力。 职责描述 推动 VALORANT Mobile Meta Systems 的产品方向与落地支持，包括局内外成长、社交、组队、资产展示、玩家身份表达，以及其他局外玩家体验系统。 与联合研发伙伴紧密合作，定义新功能与现有功能的产品目标、功能需求、用户流程、体验原则和验收标准。 在开发周期中持续审核并优化联合研发伙伴的功能实现，确保最终玩家体验直观、精致，并符合 VALORANT 的产品质量标准。 结合玩家行为数据、用户研究、竞品参考与产品判断，识别能够提升参与度、留存、社交连接和长期玩家动机的优化机会。 与 Riot VALORANT 团队、发行团队以及其他产品负责人合作，确保 Meta Systems 的方向与更广泛的 VALORANT 产品原则、版本规划、运营节奏和玩家需求保持一致。 支持不同版本中 Meta Systems 优化内容的规划和优先级排序，在玩家影响、研发成本、业务目标和交付时间之间做出合理取舍。 代表 VALORANT Mobile 玩家在 Meta Systems 领域提出清晰观点，确保相关功能既能服务核心战术射击玩家，也能兼顾更广泛的移动端玩家群体。 追踪功能上线后的表现与玩家反馈，并与联合研发伙伴和相关 Riot 团队一起制定可执行的后续优化计划。 基本要求 拥有 5 年以上产品管理、游戏运营、系统设计或长线运营游戏相关经验，有移动游戏经验者优先。 曾负责或参与过玩家体验系统，例如成长、社交、组队、个人资料、收藏、成就、任务、新手引导或其他与玩家参与度相关的系统。 具备良好的产品判断力和玩家同理心，能够识别玩家需求，并将其转化为清晰的产品需求和体验优化方案。 能够处理具有一定复杂度的产品问题，评估不同方案的取舍，并在明确约束下提出务实可行的解决方案。 具备良好的数据理解能力，能够使用参与度、留存、转化漏斗、社交行为或功能使用数据来评估产品表现并指导后续迭代。 具备优秀的跨职能沟通能力，能够与设计、工程、发行、数据分析、用户研究或外部研发伙伴高效协作。 有联合研发或分布式团队协作经验，能够推动不同团队、文化或地区的相关方达成共识。 中英文流利。 加分项 热爱竞技多人游戏、战术射击游戏或移动端长线运营游戏。 有大型长线运营游戏 Meta Systems 相关经验，尤其是成长、社交连接、玩家身份表达或长期参与度相关系统。 深入理解移动端玩家行为，以及 Meta Systems 如何支撑留存、开局动机、社交游玩和内容发现。 熟悉 VALORANT，包括其玩家动机、竞技生态、皮肤文化和整体产品气质。 有使用用户研究、社区反馈和市场参考来制定产品方向的经验。 有与联合研发伙伴、外部工作室或大型分布式研发团队合作推进功能交付和质量审核的经验。

Location: San Francisco; New York City Perplexity is revolutionizing how companies get work done. We are seeking an Associate Product Marketing Manager to join our team and serve as the bridge between how our products actually work and how the world learns to use them. You will develop the deepest product understanding on the team and translate it into webinars and education materials that inspire adoption and drive growth. If you have a passion for understanding how things work, thrive in taking something complex and making it simple, and want to build a world-class product education engine that turns new users into power users, this role is for you. RESPONSIBILITIES - Know the product cold. Develop a deeper working knowledge of our products than anyone else in marketing, using every feature the day it ships, building the workflows yourself, and staying close to the teams that built them. - Turn complexity into clarity. Transform complex product capabilities into simple, specific, and accurate explanations, defining not just what we built, but how it works, when to use it, and why it matters. - Teach at scale. Own product webinars end to end, from content and live demos to delivery and follow-up, spanning onboarding series, feature deep-dives, and use-case walkthroughs. - Build the education engine. Create the product education materials our users learn from: how-to guides, demo flows, video walkthroughs, and use-case libraries that make customers materially better at their jobs. - Obsess over the user. Maintain a sharp, real-time view of what users misunderstand and where they get stuck, ensuring our education remains grounded in how people actually use the product rather than how we assume they do. - Measure outcomes, not just outputs. Tie webinars and education content to tangible activation, adoption, and retention, running lightweight experiments to iterate fast on format, content, and delivery. - Get products to launch. Own and coordinate the cross-functional workstreams that take products from built to launch, keeping teams aligned on dependencies, timelines, and the work needed to bring each launch to market. QUALIFICATIONS - 2-3 years of experience in product marketing, customer education, business development, or a related role, ideally within a high-growth technology company, or work that proves the skill regardless of title. - Proven ability to synthesize complex technical concepts into simple, specific, and provable explanations that travel across new users, power users, and admins. - Genuine obsession with product: you explore every setting, test every new feature, and can explain what a product does better than the team that built it. - Sharp teaching and storytelling skills grounded in data, with the ability to summarize how a feature works in a single sentence and demonstrate it live. - High slope: you learn unfamiliar products and domains fast, and your rate of improvement is your standout trait. - Extreme comfort delivering clarity in high-velocity, ambiguous environments.

Location: San Francisco; New York City Perplexity is revolutionizing how companies get work done. We are seeking an Associate Product Marketing Manager to join our team and serve as the bridge between how our products actually work and how the world learns to use them. You will develop the deepest product understanding on the team and translate it into webinars and education materials that inspire adoption and drive growth. If you have a passion for understanding how things work, thrive in taking something complex and making it simple, and want to build a world-class product education engine that turns new users into power users, this role is for you. RESPONSIBILITIES - Know the product cold. Develop a deeper working knowledge of our products than anyone else in marketing, using every feature the day it ships, building the workflows yourself, and staying close to the teams that built them. - Turn complexity into clarity. Transform complex product capabilities into simple, specific, and accurate explanations, defining not just what we built, but how it works, when to use it, and why it matters. - Teach at scale. Own product webinars end to end, from content and live demos to delivery and follow-up, spanning onboarding series, feature deep-dives, and use-case walkthroughs. - Build the education engine. Create the product education materials our users learn from: how-to guides, demo flows, video walkthroughs, and use-case libraries that make customers materially better at their jobs. - Obsess over the user. Maintain a sharp, real-time view of what users misunderstand and where they get stuck, ensuring our education remains grounded in how people actually use the product rather than how we assume they do. - Measure outcomes, not just outputs. Tie webinars and education content to tangible activation, adoption, and retention, running lightweight experiments to iterate fast on format, content, and delivery. - Get products to launch. Own and coordinate the cross-functional workstreams that take products from built to launch, keeping teams aligned on dependencies, timelines, and the work needed to bring each launch to market. QUALIFICATIONS - 2-3 years of experience in product marketing, customer education, business development, or a related role, ideally within a high-growth technology company, or work that proves the skill regardless of title. - Proven ability to synthesize complex technical concepts into simple, specific, and provable explanations that travel across new users, power users, and admins. - Genuine obsession with product: you explore every setting, test every new feature, and can explain what a product does better than the team that built it. - Sharp teaching and storytelling skills grounded in data, with the ability to summarize how a feature works in a single sentence and demonstrate it live. - High slope: you learn unfamiliar products and domains fast, and your rate of improvement is your standout trait. - Extreme comfort delivering clarity in high-velocity, ambiguous environments.

Location: Lagos, Nigeria Who We Are We’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experience. The Role The Cloud Network and Infrastructure Engineer is responsible for designing, implementing, securing, and optimizing the Bank's hybrid infrastructure across Amazon Web Services (AWS) and on-premises environments. The role ensures the availability, reliability, performance, scalability, and security of enterprise infrastructure while supporting business-critical systems, cloud adoption, disaster recovery, and operational excellence. This role is ideal for someone who has strong expertise in cloud infrastructure, enterprise networking, systems administration, and infrastructure security, with the ability to manage hybrid environments in a fast-paced financial services organization. What You Will Do Design, deploy, administer, and support AWS cloud infrastructure, including compute, networking, storage, identity, monitoring, backup, and security services. Manage on-premises infrastructure, including Windows and Linux servers, virtualization platforms, storage, firewalls, switches, wireless infrastructure, and data center environments. Configure and maintain secure hybrid connectivity between AWS and on-premises environments using VPN, Direct Connect, routing, DNS, load balancing, and network segmentation. Monitor infrastructure performance, availability, capacity, and security using appropriate monitoring and alerting tools. Support business-critical applications through proactive incident management, troubleshooting, and root cause analysis. Implement and maintain infrastructure security controls, including IAM, access management, patch management, vulnerability remediation, encryption, logging, and firewall administration. Develop and maintain backup, disaster recovery, high availability, and business continuity solutions. Automate infrastructure provisioning and operational tasks using scripting and Infrastructure-as-Code (IaC) tools. Maintain infrastructure documentation, architecture diagrams, asset inventories, configuration baselines, and operational procedures. Participate in change management, incident management, problem management, audit activities, and compliance remediation. Optimize infrastructure and cloud costs through resource utilization reviews and capacity planning. Collaborate with Security, Applications, Database, Service Desk, and Business teams to deliver reliable infrastructure services. Requirements What You Bring Educational Qualification Bachelor's degree or Higher National Diploma in Computer Science, Information Technology, Engineering, or a related discipline. Professional Certifications AWS Certified Solutions Architect (Associate or Professional). AWS Certified SysOps Administrator. CCNA or CCNP. CompTIA Network+ or Security+. Microsoft Certified (Azure Administrator), VMware, Linux, or equivalent certifications. ITIL Foundation certification is an added advantage. Experience Minimum of 3–5 years of experience in Cloud, Network, Systems, or Infrastructure Engineering roles. Hands-on experience managing AWS cloud infrastructure and enterprise on-premises environments. Experience supporting hybrid cloud infrastructure within financial services, fintech, banking, or other regulated industries is an added advantage. Professional Competencies Strong knowledge of AWS services, including EC2, VPC, IAM, S3, RDS, CloudWatch, CloudTrail, Route 53, ELB, Auto Scaling, AWS Backup, and Systems Manager. Strong networking knowledge covering TCP/IP, routing, switching, VLANs, VPNs, DNS, DHCP, NAT, firewalls, wireless networks, and network security. Experience administering Windows Server, Linux, Active Directory, virtualization platforms, storage, backup, and patch management. Knowledge of infrastructure automation using PowerShell, Bash, Python, Terraform, CloudFormation, or similar tools. Strong understanding of infrastructure security, access controls, vulnerability remediation, hardening, encryption, logging, and compliance. Experience with infrastructure monitoring, capacity planning, incident response, performance tuning, and root cause analysis. Excellent analytical, troubleshooting, communication, and stakeholder management skills. Strong ownership mindset with attention to detail and the ability to work effectively under pressure. Ability to collaborate across Infrastructure, Security, Applications, Audit, and Business teams while driving continuous improvement. This Role Is Ideal For You If: You enjoy designing, managing, and optimizing cloud and hybrid infrastructure. You are passionate about cloud technologies, networking, and infrastructure security. You enjoy troubleshooting complex technical issues and improving system reliability. You thrive in highly available, mission-critical environments. You enjoy automating infrastructure and improving operational efficiency. You work well across cross-functional teams and can effectively manage multiple priorities. You May Not Enjoy This Role If: You prefer purely application development over infrastructure and platform engineering. You are uncomfortable responding to production incidents or participating in on-call support. You dislike troubleshooting complex infrastructure and networking issues. You are not interested in security, compliance, or operational governance. You prefer highly repetitive work with limited opportunities for continuous improvement. Benefits What's In It For You Opportunity to build and manage enterprise-grade cloud and hybrid infrastructure in a leading fintech organization. Hands-on experience with modern AWS technologies, automation tools, and enterprise networking solutions. Exposure to large-scale infrastructure modernization and cloud transformation initiatives. Opportunity to collaborate with Security, Product, Engineering, and Operations teams on business-critical platforms. Continuous learning, professional certifications, and career development opportunities. Competitive compensation and the opportunity to solve complex, real-world technology challenges.

Location: Ukraine Intetics Inc. is a leading American technology company providing custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is looking for Technical Interviewers. Responsibilities: Conduct technical interviews and assessments for PHP developer positions to evaluate candidates' coding skills, problem-solving abilities, and understanding of Java concepts. Collaborate with recruitment teams to refine interview questions and techniques based on role requirements and industry trends. Provide detailed feedback and recommendations on candidates to hiring managers and HR teams to assist with hiring decisions. Stay updated with the latest Java technologies and updates to effectively assess candidates. Participate in creating and standardizing technical interview processes and training materials for interviewers. Requirements Proven experience as a Java developer with a strong understanding of PHP ecosystems and frameworks such as Laravel and Symfony. Previous experience in technical interviewing, mentoring, or teaching roles is highly advantageous. Excellent communication and interpersonal skills. Ability to provide constructive feedback and handle interviews professionally. Additional languages are a plus.

Location: Berlin Office Workplace: Hybrid About the role Taktile empowers financial institutions to transform into truly AI-native organizations. We’re growing rapidly with enterprise customers across banks and insurance companies, and we’re looking for a Forward Deployed Engineer (Ops). You'll spend much of your time working directly with enterprise customers, acting as their trusted technical partner to investigate issues, guide best practices, and help them get the most value from Taktile's AI platform. You will work closely with Taktile’s Engineering, Product and Customer Success Teams, ensuring our customers derive maximum value from Taktile while enjoying a top-tier experience. If you're passionate about tech and AI, stay up to date on the latest AI developments, and have extensive experience with a Decision Platform, REST APIs, Python, and SQL, you'll thrive here.   What You’ll Do as a Forward Deployed Engineer (Ops) - Develop a deep understanding of the Taktile platform and the value it can unlock for our customers. - Support post-onboarding customers with technical problems and product inquiries, maximizing the full potential of our agentic AI workflows for complex decisioning. - Work with Product and Engineering to translate customer insights into product improvements, ensuring Taktile continues to solve real business and technical problems. - Leverage AI to create reusable collateral, best practices, tools, and automations that level up the Customer Success team. - Build strong relationships with Taktile's core users within customer teams. About you - You have 1–2 years of experience in a customer-facing technical role, partnering directly with enterprise customers to troubleshoot technical issues, advise on best practices, and deliver successful outcomes. Experience as a Solutions Engineer, Technical Account Manager, Forward Deployed Engineer, Customer Success Engineer, or Technical Consultant is preferred. - You are familiar with AI concepts including prompt engineering, large language models, and AI Agents. - You are curious and customer-centric, caring deeply about the Taktile platform experience. - You enjoy solving technical problems and finding innovative solutions to customer issues. - You have strong knowledge of APIs and data formats such as JSON and XML. - You are proficient in Python and SQL. - You have strong analytical skills and a hands-on mentality. - You communicate clearly in English with a wide range of customer profiles (engineers, business analysts, risk managers). - You enjoy working directly with customers and are confident leading technical conversations, asking thoughtful questions, and explaining complex technical concepts to both technical and non-technical audiences. - You are open to a hybrid work model and can work from our Berlin office at least three days per week. Ideal Qualifications (but Not Required) - You have a proven ability to navigate, query, and interpret complex systems and application logs. - You have acquired domain expertise in the financial services industry (banking, insurance, lending, payments, etc.). - You have the ability to work flexibly, with a willingness to occasionally work outside of standard business hours. What we offer - Work with colleagues that lift you up, challenge you, celebrate you and help you grow. We come from many different backgrounds, but what we have in common is the desire to operate at the very top of our fields. If you are similarly capable, caring, and driven, you'll find yourself at home here. - Make an impact and meaningfully shape an early-stage AI company. - Experience a truly flat hierarchy and communicate directly with founding team members. Having an opinion and voicing your ideas is not only welcome but encouraged, especially when they challenge the status quo. - Develop deep expertise in prompt engineering and agentic AI architectures to automate institutions' most complex decisions. - Learn from experienced mentors and achieve tremendous personal and professional growth. Get to know and leverage our network of leading tech investors and advisors around the globe. - Receive a top-of-market equity and cash compensation package. - Get access to a self-development budget you can use to e.g. attend conferences, buy books or take classes. - Use the equipment of your choice including meaningful home office set-up. Our Stance - We're eager to meet talented and driven candidates regardless of whether they tick all the boxes. We're looking for someone who will add to our culture, not just fit within it. We strongly encourage individuals from groups traditionally underestimated and underrepresented in tech to apply. - We seek to actively recognize and combat racism, sexism, ableism and ageism. We embrace and support all gender identities and expressions, and celebrate love in its many forms. We won't inquire about how you identify or if you've experienced discrimination, but if you want to tell your story, we are all ears. About Us Taktile enables financial institutions to transform into AI-native organizations that are increasingly powered by autonomous agents. With our modular Agentic Decision Platform, customers combine AI agents, rules, relevant context, and human oversight to safely automate and optimize their decisions—approving more customers, reimbursing claims instantly, stopping fraud before it spreads, and financing every business worth funding. Founded in 2020, Taktile powers millions of decisions daily for institutions including Mercury, Monzo, Faire, and Pleo. With offices in New York, Berlin, London, São Paulo, and Iași, the company has raised $184M from Growth Equity at Goldman Sachs Alternatives, Index Ventures, Tiger Global, Balderton Capital, and Y Combinator. Learn more at http://taktile.com/taktile.com http://taktile.com. About Your Employment. Taktile operates through regional entities worldwide. Depending on the location of this role, your employment or engagement will be with Taktile LLC (US), Taktile GmbH (Germany), Taktile Ltd (UK), or Taktile SRL (Romania). The applicable entity will be confirmed during the offer process. Your Privacy. Taktile (“we” or “us”) is the controller of the personal data you provide during this application process. We collect and process your name, contact details, resume/CV, work history, education, and any other information you submit or that we obtain from publicly available sources or references. How we use your data: We process your personal data to evaluate your candidacy, communicate with you about the recruitment process, comply with legal obligations (such as right-to-work verification), and, with your consent, to consider you for future opportunities. Legal basis (EU/UK applicants): We rely on (i) pre-contractual steps at your request (GDPR/UK GDPR Art. 6(1)(b)), (ii) legal obligations (Art. 6(1)(c)), and (iii) our legitimate interest in evaluating candidates (Art. 6(1)(f)). Retention: If your application is unsuccessful, we retain your data for 12 months after the recruitment process concludes, unless you consent to longer retention. Successful candidates’ data becomes part of their employment records. Your rights: Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal data, to data portability, and to withdraw consent. California residents have additional rights under the CCPA, including the right to know, delete, and correct personal information. Automated decision-making: We use automated tools to assist in screening applications. No hiring decision is made solely by automated means without human review. International transfers: Your data may be transferred to and processed in the United States, Germany, the United Kingdom, or Romania. Where required, transfers are protected by Standard Contractual Clauses or other approved mechanisms. By submitting your application, you acknowledge that you have read and understood Taktile’s Applicant Privacy Policy https://taktile.com/applicant-privacy-policy. To exercise your rights or ask questions, contact privacy@taktile.com

Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role As a Technical Recruiter at Anthropic, you will be instrumental in shaping the future of our organization by identifying, engaging, and hiring the best and brightest minds across a range of disciplines. As we continue to push the boundaries of AI research and development, we need a passionate recruiter who can help us build a world-class team dedicated to creating safe and beneficial AI systems. Key Responsibilities Develop and execute strategic recruiting plans to identify and source highly qualified candidates Partner with technical and non-technical hiring managers and interviewers to understand hiring needs, team matching, required skills and qualifications Implement recruiting processes and programs such as developing targeted outreach campaigns, building connections with industry leaders, and removing any unfair biases from the hiring process Collaborate with leadership and cross-functional partners to understand organizational needs and map out long-term talent acquisition strategies that balance priorities across all technical teams Enhance Anthropic’s employer brand to showcase our mission, culture, and values to candidates Provide an exceptional candidate experience throughout the recruiting process Minimum qualifications Deep full lifecycle recruiting experience, with substantial time supporting technical engineering organizations Proficiency with an applicant tracking system like Greenhouse and other modern sourcing tools Experience partnering directly with hiring managers on intake, bar calibration, and interview loop design Sound independent judgment on candidate quality, and the ability to independently partner with multiple hiring managers are complex searches Genuine interest in Anthropic's mission and in the role a strong security function plays in achieving it Preferred qualifications Experience recruiting at a high-growth technology, AI, or machine learning company Working knowledge of the security credential landscape and clear judgment about where those credentials carry signal and where they do not Experience hiring for engineering, incident response, threat intelligence, insider risk, or physical security Experience improving recruiting processes, market maps, or interview architecture where they were thin or absent Comfort using LLMs to accelerate sourcing, research, and market mapping The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 — $295,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote, Washington, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking to hire a Senior Solutions Architect, Enterprise to join our Field Engineering team. As a Solutions Architect, you will be a trusted technical advisor to some of our largest and most strategic customers, helping them evaluate, adopt, and expand their use of dbt. You’ll partner closely with Sales to understand customers’ technical and business priorities, design solutions using the dbt platform, and demonstrate measurable value throughout the evaluation process. You’ll work across the customer lifecycle—from technical discovery and evaluation through adoption and expansion—while partnering with Product, Engineering, and our technology partners to bring customer needs back into the business. This is a full-time position based in the Pacific Northwest. Technologies You’ll Use SQL, dbt, cloud data warehouses and lakehouses including Snowflake, Databricks, and BigQuery, AWS, Azure, and GCP, modern data integration and orchestration technologies, and AI-assisted productivity tools. What You’ll Do Lead technical discovery with enterprise customers, connecting technical requirements to business outcomes and measurable success criteria Design enterprise-grade data transformation and analytics architectures using dbt Partner with Sales to communicate the technical and business value of the dbt platform Lead customer evaluations and technical validation, including trials and proof-of-value engagements when appropriate Build trusted relationships with technical practitioners, data leaders, and executive stakeholders Guide customers through technical architecture, security, governance, and deployment considerations Partner across the customer lifecycle to support successful adoption and identify opportunities for expansion Bring customer and field insights to Product and Engineering to help influence product strategy and roadmap Build strong relationships with technology and consulting partners, including Snowflake, Databricks, AWS, and other members of the modern data ecosystem Contribute technical expertise, reusable best practices, and thought leadership to the broader Field Engineering organization and dbt community Skills We’re Looking For 4+ years of experience in sales engineering, solutions architecture, consulting, or a similar customer-facing technical role within data, analytics, or BI Strong technical foundation in SQL, data transformation, ETL/ELT, and data modeling Strong understanding of modern cloud data warehouse, lake house, and analytics architectures Ability to uncover and translate technical and business requirements into concrete solutions and measurable outcomes Excellent written and verbal communication skills, with the ability to explain complex technical concepts to both technical and non-technical audiences Ability to establish credibility and build trusted relationships with stakeholders ranging from data practitioners to senior executives Ability to operate effectively in a fast-paced, evolving environment while collaborating across Sales, Product, Engineering, and Customer teams Bonus Skills​ Experience with dbt or analytics engineering Experience with Snowflake, Databricks, BigQuery, or other modern cloud data platforms Experience with data modeling methodologies such as dimensional modeling, Kimball, Data Vault, or 3NF Experience with enterprise data integration or ETL platforms such as Informatica, Boomi, or Talend Experience supporting complex enterprise technical evaluations, migrations, or transformation initiatives Compensation & Benefits The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. For this role, on-target earnings (OTE) are split 70% base salary and 30% variable compensation. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. OTE (On Target Earning) $197,512.50 — $274,329.23 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: British Columbia; Canada Wide - Excluding Quebec Workplace: Hybrid Safe Software is looking for a Senior Manager, People Operations & Total Rewards to join our HR team. As Senior Manager, you will own compensation philosophy and architecture, total rewards and benefits, people operations and systems, and AI enablement for People & Culture — company-wide, across GTM, Product & Development, and every other part of the business. This role has real impact: it builds the comp philosophy people trust and the people systems that don't break as Safe scales toward $250M ARR. We have an immediate opening and are excited to find the right candidate to join our team. ABOUT THE TEAM As part of the HR team, you'll join a group of HR professionals who partner directly with business leaders across Safe Software. Unlike our HR Business Partners, who are each embedded with a specific part of the business, this role owns the infrastructure underneath all of them — compensation, benefits, HRIS, and people operations, company-wide. You'll report to the HR Director, lead a team of two, and work closely with the CRO, Finance, and the Sr. HRBPs in GTM and Product & Development, who rely on your data and infrastructure to do their jobs well. Safe builds FME, the data integration platform trusted by 40,000+ organizations in over 100 countries. Profitable, PE-backed, and on a deliberate path to $250M ARR, every part of the business is scaling at once — and none of it holds together without a comp philosophy people trust and people systems that don't break. That infrastructure doesn't exist yet in the form this stage of growth needs. You're building it. WHAT YOU'LL BE DOING As Senior Manager, People Operations & Total Rewards, you will operate at all altitudes — one week rebuilding the leveling framework that every promotion decision at Safe will run through for the next three years, the next designing an AI workflow to save the team two hours of repetitive work or recalculating a pay band because one offer would have broken it. Both are the job. COMPENSATION PHILOSOPHY & ARCHITECTURE - Own the philosophy, not just the policy. Define what “competitive” means at Safe — market positioning, pay ranges, geographic strategy — and be able to defend it in the room, not just document it. This is a point of view, not a survey result. - Build the architecture from first principles. Job architecture, leveling, and banding largely don't exist in a form that scales past Safe's current size. You're building the framework that holds the next 500 hires, with AI in mind, not patching the one built for the first 50. - Run the comp cycle end to end. Merit, profit sharing, variable compensation, commissions — own the calendar, the modeling, manager enablement, and calibration inputs. The Sr. HRBPs in GTM and P&D own the business conversation; you own the philosophy and the infrastructure underneath it. - Design variable pay where the business needs it most. Partner with the CRO, the Finance team, and the GTM HRBP on OTE structures and quota frameworks. You're not approving their work after the fact — you're building it with them, as the expert in the room on compensation. TOTAL REWARDS & BENEFITS - Own the benefits strategy end to end. Plan design, vendor selection, renewal cycles, and annual open enrollment — across a workforce that's about to span more than one country. - Build for EMEA and US growth. GTM's international build-out is coming. Benefits, pay bands, and statutory requirements need to exist before someone in an international location gets an offer letter, not after. - Make total rewards legible. Comp statements, benefits guides, and manager talking points that explain the “why,” not just the number. If employees don't understand what they're paid and why, the philosophy isn't working yet. PEOPLE OPERATIONS & SYSTEMS - Make the HRIS the source of truth, not a system everyone works around. Own data integrity, workflow automation, and integrations across payroll, benefits, and the tools HR runs on. - Build the reporting infrastructure the business actually uses. Attrition, comp equity, calibration distributions — the Sr. HRBPs reference this data constantly. If it's wrong, slow, or missing, their advice to leaders is weaker. You build the pipes; they use the water. - Automate the process debt away. Onboarding paperwork, data entry, manual approvals — map what's manual today and give it back in hours, not workarounds. AI ENABLEMENT FOR PEOPLE & CULTURE - Be the AI enablement expert for the HR team. Find the tools, run the pilots, and bring back what works — for comp modeling, people ops workflows, and data synthesis. This is a working part of the job, not a side project: the rest of People & Culture shouldn't have to figure out AI adoption alone. - Lead the team's own AI transformation, not just your corner of it. Before People & Culture can credibly help the rest of Safe navigate the shift to AI, the team needs to live it first. You build the practices, comfort, and guardrails the rest of HR adopts. STRATEGIC PARTNERSHIP - Bring a point of view to every comp and data conversation. Pay equity analysis before someone asks for it. A retention read before someone resigns. The craft is in the interpretation, not the spreadsheet. - Be the person leaders call before the decision is final. Headcount planning, org design, a comp exception someone wants to make — you're in the room helping think it through, not rubber-stamping it afterward. QUALIFICATIONS, SKILLS, AND COMPETENCIES Safers come from a variety of backgrounds with a diversity in skills and knowledge. That said, we find that those who are most successful in this role have experience with the following areas. REQUIRED SKILLS: - 7+ years in Total Rewards and/or Compensation, with real ownership of People Operations or HRIS - Built or substantially overhauled a job architecture or leveling framework - Led a full comp review cycle end to end — merit, bonus, and more - Comfortable owning HRIS as source of truth: data integrity, workflow automation, integrations - Fluency with people analytics: comp equity, pay bands, attrition, and calibration data - Has built and shipped AI-driven workflows that stuck — not pilots that fizzled out — with a proven track record implementing AI workflows in an HR/People context and the ability to mentor others toward the same fluency - Effective communication skills DESIRED SKILLS / BONUS POINTS: - Experience at a PE-backed or high-growth SaaS company ($100M–$500M ARR range) - CCP, CBP, or similar compensation certification - EMEA or multi-jurisdiction comp and benefits experience - Experience designing variable pay/OTE frameworks for a GTM org - HRIS implementation or migration experience - Experience preparing materials for leadership or a board compensation committee - A Bachelor's degree in Human Resources or a related field, or an equivalent combination of education and experience. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you’re also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back https://www.safe.com/about/community-initiatives/. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That’s right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe’s success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we’re located close to public transit, and provide complimentary parking and bike storage for our team! ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is building the next generation of consumer finance, and the Affirm Card sits at the center of that vision—blending debit, pay-over-time, and network-native experiences into a single product. We’re looking for a Senior Director of Product to lead the Affirm Card and Card Platform—owning both the end-user experience, the business outcomes of every card product, and the underlying platform that powers card issuance, authorization, servicing, and partner integrations. This is a pillar-level leadership role responsible for defining strategy, building a high-performing team, and delivering durable business outcomes across one of Affirm’s most strategic product areas. What you’ll do Own the Card domain end-to-end Define and drive the multi-year vision for Affirm Card across consumer experience, growth, and economics, inclusive of new card products that complement the one we have in market today. Lead the US direct to consumer card products (Affirm Cards, and in app virtual cards) Oversee our Card Platform (authorization, ledgering, servicing, controls) which powers the D2C products both domestically and internationally, along with a number of merchant and partner integrations. Translate company strategy into a coherent roadmap spanning multiple teams and systems Build and scale a high-performing product organization Manage and develop a team of PMs and PM leaders Establish product standards, operating cadence, and decision frameworks Build a durable org that delivers high-quality outcomes without direct involvement in every decision Drive business outcomes at scale Own GMV, engagement, unit economics, and credit outcomes for the Card domain Shape investment strategy, tradeoffs, and resource allocation across multiple product areas Partner with Finance and Credit to optimize profitability and risk Lead platform strategy and execution Drive platform capabilities that unlock velocity across Affirm (APIs, controls, servicing systems) Partner deeply with Engineering to make cost vs. value tradeoffs at the system level Ensure the Card Platform scales reliably across use cases, geographies, and partners Operate as a cross-functional leader Align senior stakeholders across Engineering, Design, Credit, Legal, Partnerships, and GTM Build strong relationships with external partners (networks, processors, wallet providers) Represent the Card domain in executive forums and company planning cycles What we look for Product leadership at scale 15+ years in product management, with experience leading multi-team product areas or platforms Track record of owning large domains or business lines with meaningful financial impact Org-building capability Experience managing managers and building high-performing PM teams Proven ability to create systems, processes, and culture that scale Strategic and systems thinker Ability to operate at portfolio-level altitude—connecting product decisions to company strategy Strong judgment across second- and third-order tradeoffs, especially in complex systems Platform + fintech depth Experience in payments, cards, fintech, or adjacent infrastructure Comfort working on both consumer-facing products and backend platforms Execution and influence Ability to drive alignment across senior stakeholders and functions Strong product instincts paired with rigorous, data-driven decision-making Why this role matters Affirm Card is one of the fastest-growing parts of the business and a key driver of long-term differentiation. This role will shape: How Affirm shows up every day in consumers’ wallets How we blend debit, credit, and pay-over-time into one experience The platform foundation that enables future financial products Pay Grade - V Equity Grade - 21 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $340,000 - $375,000 USA base pay range (all other U.S. states) per year: $305,000 - $340,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote (United States) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. US Pay Range $115,000 — $144,000 USD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .

Location: Remote (Canada) Thank you for considering Tailscale. If this job description resonates with you, please apply. Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic! About Tailscale Tailscale is making safe connection effortless by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital. About the Role If you're passionate about solving complex technical problems and helping build trust between customers and engineering, this is the role for you. We're seeking a motivated Customer Reliability Engineer to join our team. You'll take ownership of our most complex, ambiguous customer escalations, solving issues where the root cause is not always obvious. You will work these issues to resolution or alternatively a fully-documented handoff that engineering can act on without delay. As a Customer Reliability Engineer, you'll partner closely with the Customer Success Team, Support Team, and Product/Engineering to close the gap between "customer has described a problem" and "engineering has what it needs to fix it." This role reports directly to the Customer Reliability Engineer Team Lead. Key Responsibilities Own high-severity, post-sales technical escalations from intake through resolution or engineering handoff. This includes deep-dive investigations and reproduction of difficult-to-isolate bugs. Get on calls with customers, pull logs, and communicate with the customer about leading theories. Build engineering handoff packages that require minimal follow-up questions: reproducible case, log evidence (timestamps, node IDs), version matrix, impact scope, what's already been ruled out, and a proposed engineering team to own the fix. File and track issues for confirmed bugs, keeping the ticket/issue link intact so engineering retains full customer context. Monitor for patterns across escalations to catch recurring or systemic issues early; translate what you learn into product improvements, tooling, and runbooks that raise the technical bar for the whole Support org. Partner with Support, CSE, and Product/Eng, while staying within this team's scope. What We Are Looking For 4+ years in a technical support or escalation role at a SaaS or infrastructure company, with demonstrated ownership of escalated/enterprise-tier accounts. A genuine problem-solver who gets energy from untangling hard, ambiguous technical issues Comfortable owning a live, high-stakes customer call: staying calm, building trust, and communicating clearly with a frustrated or technical customer under pressure. Hands-on networking experience in production or homelab environments: TCP/IP, routing, DNS, firewalls, NAT, VPNs, load balancers. Deep familiarity with overlay networking concepts — WireGuard, UDP hole punching, STUN — and comparable VPN/networking products. Code-level debugging capability: can read Go source, reason about goroutines/locks/channels, read pprof CPU/heap profiles, and understand network interface semantics. Comfortable with infrastructure concepts: cloud IaaS, CI/CD pipelines, containerized applications, and Kubernetes debugging. Strong systems administration skills as well as troubleshooting across Linux, macOS, and Windows. Track record of independently building reproducible test cases and clear, evidence-backed bug reports engineering can act on directly. Strong technical storytelling: able to distill highly technical, ambiguous issues into clear narratives for both engineers and non-technical stakeholders. Investigative mindset; curious to analyze root cause, and evaluate all options to get customers to the best solution Proficiency with programming/scripting in Go, Python, JSON Experience with packet-level analysis As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale's compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire's base salary. Individual offers may vary based on experience and skill set. CAN Pay Range $154,100 — $192,960 CAD What We Offer An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life. A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles). Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family! Remote first company —most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description. Employer-funded retirement contributions. Tailscale will match your retirement contributions dollar-for-dollar, up to a maximum annual employer contribution equal to 0.75% of your eligible compensation. Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team off-sites, and collaborate in person with teammates across Canada, the United States, the United Kingdom, and Singapore. We support intentional in-person connection through team travel and distributed collaboration. Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities. Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world! A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $500 USD to customize your workstation to make it your own. Paid parental leave program . We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups (20 weeks for birthing parents, 16 weeks for non-birthing parents). Tailscale is committed to providing an accessible and inclusive hiring process. If you require an accommodation at any stage of the recruitment process or related to any aspect of this role, please contact your recruiter. Our hiring process uses AI-assisted tools to help screen and assess candidates. All hiring decisions are made by people. Please be aware that legitimate emails from Tailscale's talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness .