The Senior Director, Global Customer Support is a key executive leader responsible for defining and executing Prove’s worldwide support vision, strategy, and operational framework. Global Team Architecture: Build, scale, and lead a high-performing global support organization consisting of US-based engineers and offshore multi-tier support teams.
Role Overview:
We're looking for a Business Risk Officer to help scale the way Mercury builds products. In this role you will report to our Head of Business Risk & Enablement and will partner with Product, Operations, Compliance and many other support and oversight teams to ensure that products and features are delivered “best-in-class” in a safe and sound manner. Your success in this role will rely on subject matter expertise in one or more of Mercury’s core product offerings and associated risks. You will also be primarily responsible for the facilitation of non-financial risk management programs.
Key Responsibilities:
— Identify any potential blind spots in processes and controls, and suggest commercial improvements/enhancements
— Facilitate pre-launch and new activity initiatives/reviews, tracking items to closure and escalating where/when necessary
— Facilitate execution of risk self assessments and similar exercises within the non-financial risk frameworks
— Event/incident, issues, and remediations management - ensuring that incidents and issues are recorded and managed through to remediation in line with any and all relevant frameworks in the company
— Develop and enhance iteratively KPIs/KRIs to be monitored by yourself, product/process owners, and other stakeholders in order to mitigate risk
— Coordinate interactions and responses between Product and Operations teams vs. other stakeholders for audits, exams and similar reviews (internal and external)
— Engage and partner deeply with stakeholders across the organization including Product, Operations, Risk, Compliance, Legal, Finance, etc.
— Help design / provide feedback on certain enterprise/firm-wide trainings and deliver trainings as needed
Qualifications:
— Have at least 5 - 7+ years of experience in a banking, fintech, or other financial services firms in a product/business, business risks and/or controls, operational risk, or other similar roles
— Track record of balancing risk, compliance, and customer experience in cross-functional settings
— Excellent communication skills to simplify complex business, reg and/or risk concepts into clear explanations and/or recommendations
— Familiarity with Governance, Risk and Compliance (GRC) practices and non-financial risk frameworks
— Curious, growth-oriented, and motivated to work on risk and controls at all lifecycle stages (new product launches, scaling, and legacy optimization)
— Bring a collaborative, problem-solving mindset to your work, have strong stakeholder management skills, and an ability to influence without direct authority
— Approach your work with a high quality bar and a strong sense of ownership - you see things through to completion, knowing when to be pragmatic vs. when not to settle
— Proficient with AI tools, or eager to get there, to drive efficiency in risk and controls work — a growth mindset is enough if you're not an expert day one.
Preferred Qualifications:
— Exposure to product or technology development lifecycles (e.g., involvement in pre-launch reviews, feature rollouts, or cross-functional builds) — doesn't need to be a formal PM background, just familiarity with how products move from idea to launch
Total Rewards:
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following:
US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,000 — $203,800 USD
US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $146,000 — $183,400 USD
Canadian employees (any location): $154,100 — $192,600 USD
In this role, you will open doors for the Account Executive team by building relationships with managed service providers (MSPs) and managed security service providers (MSSPs), earning trust quickly, and turning early conversations into qualified meetings that move the pipeline forward. What You Bring to the Team:
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Задачи:
— Проектировать и внедрять процессы разработки с использованием AI-инструментов на этапах анализа требований, проектирования, code review, тестирования и приемки.
— Разрабатывать гайдлайны и лучшие практики работы с LLM.
— Оценивать, пилотировать и интегрировать AI-решения в существующие CI/CD-процессы.
— Формировать метрики эффективности SDLC и измерять влияние AI на скорость и качество разработки.
— Помогать командам адаптировать новые инструменты и подходы, проводить обучение и сопровождение изменений.
— Анализировать и управлять рисками, связанными с использованием генеративного AI, включая качество кода и достоверность документации.
— Взаимодействовать с командами ИБ, управления рисками и технологическими лидерами.
Требования:
— Опыт работы методологом ИТ-процессов от 3 лет.
— Практический опыт внедрения AI-инструментов в процессы разработки.
— Глубокое понимание Agile-подходов, Scrum, Kanban, Git Flow и CI/CD.
— Умение строить систему метрик и подтверждать эффективность изменений конкретными показателями.
— Опыт обучения, фасилитации и сопровождения трансформационных инициатив.
-Разработка новых и поддержка существующих фич в SSG и SSR приложениях на Vue 3 / Nuxt 3. -Проектирование и реализация переиспользуемых компонентов, работа с Composition API и TypeScript.
Location: Taguig, National Capital Region
Workplace: Hybrid
We are looking for a detail-oriented Investigation Specialist to support anti-fraud operations and case handling. In this role, you will manage incoming cases, perform client callouts, validate data, and conduct initial investigations to ensure accuracy and proper case routing. You will also collaborate with investigation and forensic teams to support evidence collection and analysis, playing a key role in maintaining the integrity of our fraud detection and prevention processes.
KEY RESPONSIBILITIES:
- Manages cases received thru Shared Mailbox and Hotline.
- Perform callouts according to the antifraud workflow.
- Review client information before and during calls using the Bank’s system and other resources provided by the department.
- Conduct Initial Investigation of Cases Triggered or received from other departments.
- Communicate with clients or related parties with the main goal to proof correctness of data.
- Check correctness of triggers and filter it to which department it should be sent to procced
- Ensure that all data were gathered for the following End to End investigation.
- Provides direct technical support to investigation, litigation, and forensic analyst to collect, preserves, process, analyze and interpret digital evidence from broad range of data available on open sources (social media, etc).
REQUIREMENTS AND EXPECTATIONS
- Bachelor’s Degree in Criminology or any related four year courses
- Law enforcement/Military background preferred
- At least 1-year experience in Investigation preferably in Financing, Banking and Security Industry prefered.
- Proficient in Microsoft Applications (Excel, Word, Powerpoint)
- Excellent written and verbal communications
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are seeking an experienced Global Payroll Analyst to support accurate, timely, and compliant payroll operations across our global workforce. Based in India and reporting to a manager in the United States, this role will have a primary focus on processing U.S. payroll in Workday while also supporting India payroll, employees engaged through Employer of Record (EOR) and Professional Employer Organization (PEO) arrangements, and payroll activities in other countries.
The ideal candidate is a hands-on payroll professional who can move comfortably between payroll processing, audits, vendor coordination, reconciliations, and employee support. This position requires a high degree of accuracy, sound judgment, strong follow-through, and the ability to work effectively across time zones and cultures. The work schedule will include regular overlap with U.S. business hours, either Pacific or Eastern time, as business needs require.
What You’ll Do
Process multi-state U.S. payroll for exempt and non-exempt employees using Workday Payroll, including regular wages, bonuses, commissions, equity transactions, leaves, and final payments.
Perform end-to-end payroll activities, including reviewing inputs, validating calculations, running audits, resolving discrepancies, preparing payroll registers, and supporting payroll approval and settlement.
Coordinate payroll for workers engaged through EOR and PEO providers.
Support India payroll processing and review, including payroll inputs, statutory deductions and contributions, employee changes, terminations, reconciliations, and coordination with local payroll partners.
Monitor payroll cases and ticket queues; respond to employee questions regarding pay, taxes, deductions, benefits, time off, and payroll timing with accuracy, empathy, and clear ownership through resolution.
Partner with payroll vendors and internal teams to investigate and resolve payroll issues, track open items, meet cutoffs, and ensure timely follow-through.
Support payroll accounting activities, including payroll journals, accruals, and investigation of payroll-to-general-ledger differences.
Maintain payroll documentation, calendars, checklists, standard operating procedures, and country-specific process information to support controls and cross-training.
Assist with internal and external audits, SOX controls, year-end activities, statutory reporting, and other payroll compliance requirements.
Contribute to payroll implementations, integrations, testing, process improvements, and automation initiatives across Workday and the broader global payroll environment.
Build trusted relationships with HR, HRIS, Accounting, Finance, Tax, Benefits, Equity, Legal, and external payroll partners across regions and time zones.
Skills We’re Looking For
5+ years of payroll experience, including hands-on responsibility for payroll processing, audits, reconciliations, and employee support.
3+ years of hands-on U.S. payroll processing experience using Workday Payroll and Workday Time Tracking.
Working knowledge of U.S. federal, state, and local payroll taxation and wage-and-hour requirements, including multi-state payroll.
Hands-on India payroll experience, including familiarity with common statutory payroll requirements and local payroll practices.
Experience supporting payroll through EOR and/or PEO providers across multiple countries.
Experience managing employee inquiries through a case-management or ticketing system and communicating complex payroll topics clearly.
Strong Microsoft Excel skills, including lookups, pivot tables, formulas, data validation, and reconciliation of large data sets.
Demonstrated attention to detail, problem-solving ability, and success meeting multiple payroll deadlines in a fast-paced environment.
Excellent written and verbal communication skills and the ability to collaborate effectively across time zones.
Ability to handle sensitive and confidential information with discretion and sound judgment.
Ability to work a schedule that provides regular overlap with U.S. Pacific or Eastern business hours.
Experience with ADP SmartCompliance.
Experience supporting payroll operations in additional countries or regions beyond the United States and India.
Payroll accounting experience, including journals, accruals, and general ledger reconciliation.
Experience with payroll implementations, acquisitions, integrations, user acceptance testing, or process automation.
Experience working in a SOX-controlled and high-growth global environment.
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Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Mandaluyong
Workplace: OnSite
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
What We Do
We are a team of finance professionals and entrepreneurs backed by world-class investors who have the vision and capabilities to provide better and more inclusive financial services through a combination of technology, product design, security, data analytics, and a relentless focus on customer service.
We are united by our experiences of building leading financial services and tech companies in various parts of the world and by our desire to apply our experience and modern technology for the benefit of millions of Filipinos and beyond.
We are building a financial technology business that works impeccably 24x365, creating thousands of jobs and providing easy access to finance for millions of Filipinos — and would love to have you join us on this journey. The new world is ours to discover together.
Primary Duties and Responsibilities:
- Perform collections callouts and emails according to the collections workflow using the bank’s collections system.
- Review client information before and during calls using the collections system and other resources provided by the department.
- Answer client questions and provide support in resolving complaints, concerns, and issues.
- Communicate with clients or related parties with the main goal of collecting promises to pay (PTP) and ensuring accurate documentation of all transaction information in the collections system.
- Update the database with all newly acquired client information (phone, address, employer, etc.) in a timely and correct manner.
- Ensure that all communication with the client is conducted in a professional and respectful manner.
- Monitor and reach the yearly and monthly KPIs (Number of connected calls daily, Number of PTPs collected daily, Number of kPTPs daily, Cash collected from the target (team KPI), % of kPTP out of all connects, Call-Quality (per methodology of QA)).
- Escalate qualifying cases to their Team Leader for resolution (special cases, calls unable to be handled in a certain amount of time, etc.).
- Prepare recommendations of accounts for endorsement to other Teams as an escalation measure (skip tracing, field visits, legal, etc.) according to escalation guidelines, in order to reach the client and secure payment.
- Initiate probing of clients by endorsing accounts for internet probing, skip tracing, or field visits according to escalation guidelines, to ensure immediate contact and knowledge of client’s whereabouts.
- Prepare and recommend endorsement of accounts for legal processing according to guidelines, to secure payments from clients that refuse to settle in the regular collections process.
- Recommend payment arrangements using the approved Risk Mitigation Program to provide assistance to clients with financial difficulties.
- Recommend adjustments/reversal on accounts through emails and the collections system to clean up the accounts of clients that have fully settled, or to comply with the process where the client has availed, in compliance with the collections process.
- May be assigned other tasks to support the Unit (temporary assignment to inbound calls, skip tracing verification, etc.)
Qualifications
- Should have excellent decision-making, negotiating, and communication skills.
- Must be willing to work on shifting schedule.
- Willing to work onsite 3x a week (Mandaluyong)
- Open for Fresh Graduates
-
Location: Mandaluyong
Workplace: Hybrid
About Salmon
Salmon Bank (Rural Bank) Inc., the banking arm of Salmon Group Ltd., is a technology-driven challenger bank in the Philippines operating under a BSP license. We combine the trust of a licensed institution with the speed and convenience of a modern financial product. Work within regulated financial infrastructure, where product, risk, compliance, operations, technology, and customer experience are closely connected.
About the Role
Salmon is hiring a Core Posting Officer to join the Core Posting Team within Banking Operations. You will carry out posting operations, service requests, controls and case activities, making sure every transaction is properly approved, accurately recorded and fully evidenced. You will work with product, technology, risk, compliance, finance and customer-facing teams to keep the Bank’s operations reliable.
What You’ll Do
Posting operations
- Execute operational processes, service requests, controls and case activities for the Core Posting Team.
- Review inputs, validate information, and resolve standard exceptions.
- Follow up with relevant stakeholders to close open items.
- Ensure all posting requests have appropriate approvals under the Delegated Authority (DA).
Documentation and evidence
- Maintain process documentation, case notes, trackers and evidence for transparent operations.
- Help document processes for the Core Posting Team and related processes.
End-to-end process ownership
- Ensure end-to-end processes work smoothly, including links to other Banking Operations teams and Bank stakeholders.
- Comply with the Core Posting Team’s KPIs and KRIs.
Team operations
- Assist in capacity planning, and in productivity and performance monitoring and evaluation of team members.
- Ensure the relief arrangement is kept up to date and implemented.
Cross-team collaboration
- Work closely with the Core Posting Team, Banking Operations colleagues and Salmon stakeholders in support of the Bank’s business model and strategic direction.
- Partner with product, technology, risk, compliance, finance and customer-facing teams to keep operations reliable.
What We’re Looking For
- Bachelor’s degree in Business Administration, Finance, Accountancy or a related field
- 2-3 years of experience in banking operations, transaction processing, posting or a related control function (experience in a BSP-supervised institution, especially digital banking, is an advantage)
- Working knowledge of core banking systems, posting and reconciliation processes, or the ability to be trained in them
- Strong attention to detail and a control mindset, including awareness of approval and delegated authority requirements
- Strong documentation and written communication skills
- Strong coordination and follow-through skills
- Ability to meet the Bank’s fit and proper standards, including pre-employment screening
Location: Tokyo, Japan
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a leader of Applied AI Solutions Architecture in Japan, you will drive the adoption of frontier AI by enabling the deployment of Anthropic’s products (Claude for Enterprise, Claude Code, and API) across Japanese enterprises and digital-first organizations. You’ll leverage your technical skills and consultative sales experience to drive positive AI transformation that addresses our customers’ business needs, meets their technical requirements, and provides a high degree of reliability and safety.
You’ll lead and grow a Japan Applied AI team as Anthropic’s presence in the market continues to expand. Applied AI comprises Solutions Architects, Product Engineers, and Finetuning Engineers. Working alongside the existing Japan Applied AI leadership, you will scale processes and best practices for the region’s technical pre-sales engagements, help each team member achieve success, high productivity, and career growth, and represent Anthropic as a technical lead on some of its most important partnerships.
In collaboration with the Sales, Product, and Engineering teams globally and locally, you’ll help enterprise partners incorporate leading-edge AI systems into their cutting-edge products and platforms. You will employ your excellent communication skills, in both Japanese and English, to explain and demonstrate complex solutions persuasively to technical and non-technical audiences alike. You will play a critical role in identifying opportunities to innovate and differentiate our AI systems, while maintaining our best-in-class safety standards.
Responsibilities
Lead and grow a team of Applied AI professionals in Tokyo (Solutions Architects and Product Engineers), providing both technical guidance and career development
Set goals and reviews for your team, promoting growth and output
Partner with the existing Japan Applied AI leadership to align on team structure, coverage, and best practices
Work with a handful of the highest-value enterprise customers on their overall AI adoption strategies, focusing on pre-sales technical excellence including use case scoping, technical champion building, and POC execution
Partner closely with your aligned GTM leadership to understand customer requirements and co-build GTM strategies to drive adoption for Japanese enterprise customers and partners (including SIers and resellers)
Contribute to thought leadership through conference presentations, webinars, and technical content creation
Own the technical portions of pre-sales engagements, ensuring your team provides compelling demos and validates enterprise customer ROI from Anthropic products
Drive collaboration across cross-functional teams to influence and unify stakeholders at all levels of the organization, including navigating consensus-driven decision-making within Japanese enterprises
Travel regularly to customer sites for executive-level sessions, technical workshops, and building relationships
Establish a shared vision for creating solutions that enable beneficial and safe AI in technology products
Lead the vision, strategy, and execution of innovative solutions that leverage our latest models’ capabilities
Stay current with emerging AI/ML trends and the competitive landscape in the Japanese enterprise tech sector
You may be a good fit if you have:
7+ years of experience as a Solutions Architect, Sales Engineer, or similar pre-sales technical role
3+ years of technical go-to-market management experience, specifically managing pre-sales teams
Native or business-level fluency in Japanese and professional proficiency in English
Experience working with Japanese enterprise customers and understanding local business culture and decision-making processes (e.g., ringi/nemawashi, multi-layer stakeholder alignment)
Experience with the unique technical requirements and technical procurement processes of Japanese enterprises, including working through SIers and channel partners
Deep technical proficiency with enterprise AI deployments, API integrations, and production LLM use cases
An organizational mindset and enjoyment of scaling teams in a fast-growing, evolving environment
Excellent communication, collaboration, and coaching abilities
Comfort with uncertain, ambiguous, and fast-moving environments typical of the tech industry
Strong executive presence and the ability to foster deep relationships with technical leaders and engineering teams
At least a high-level familiarity with the architecture and operation of large language models and/or ML in general
Experience with prompt engineering, LLM evaluation, and architecting AI-powered systems
The ability to make ambiguous problems clear and identify core principles that translate across scenarios
A passion for making powerful technology safe and societally beneficial
Creative thinking about the risks and benefits of new technologies, beyond past checklists and playbooks
An active interest in emerging research and industry trends
Understanding of developer tooling, SDKs, and technical integration patterns common in enterprise tech companies
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- Rotational Product Manager
- Location: Espoo, Finland, with frequent travel
- Working type: Hybrid (3 days / in office per week)
- Department: Product Management
- Employment type: Permanent
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE IS DIFFERENT
Few people get to start their product career in space. You will.
ICEYE's Rotational Product Manager program develops early-career talent into product leaders in the space industry. You don't need product management experience to apply. We're looking for people with an outstanding academic record, ideally in a technical field, and a track record of standing out at work, who are deeply curious and learn fast.
Over 24 months, you'll work in two product teams on our hardware or software products. In each one, you'll own a product end to end, from understanding the customer's problem to deciding what gets built and shipping it. Your work will shape how our customers use satellite data to make decisions that matter.
A senior product leader will mentor you through each rotation, and you'll go through the program with a cohort of peers. You'll work closely with engineers, scientists and senior leaders, and you'll travel to meet customers and our local teams, working on some of their toughest problems.
This program is fast and demanding, and it will stretch you. It may also be the most rewarding experience of your early career. When the program ends, you will have the opportunity to move into a permanent product manager role, or to explore roles in other domains at ICEYE.
Spots are limited, and we review applications on a rolling basis, so apply today!
WHO WE ARE
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
- Own the roadmap for a product area in each rotation, and decide what the team builds next and why
- Talk to customers, users and internal experts to understand their problems, and turn what you learn into clear requirements
- Work with engineers and designers from defining a problem through to shipping and measuring the result
- Use data to set priorities and make decisions, and explain the tradeoffs behind them
- Work with sales, solutions, operations and other teams to get what you build into customers’ hands
- Present your findings and plans to your team and to product leadership
- Learn the technical domain of each team, from satellites and ground systems to the software customers run
WHAT WE’RE LOOKING FOR
Must haves:
- An outstanding academic record, ideally in a technical field such as engineering, computer science or physics
- Technical work experience through internships or a first full-time role, where you stood out
- You can break down a problem, design an analysis and test your assumptions with data
- You learn fast and are comfortable digging into how complex systems work with engineers
- You take ownership and can move a team forward without formal authority
- Fluent written and spoken English, and happy to travel frequently
Nice to haves:
- Business exposure, for example an internship or short role in consulting, a startup or a product team
- Some exposure to product work, for example as an engineer, analyst or designer working closely with a product team
- Experience with SQL, Python or other data tools
- Interest in space, defence or other mission-critical industries
Application Process
- Applications close on 8th November 2026 at 23:59 (Finnish time). We review applications on a rolling basis, so apply early
- Recruiter interview
- Home assignment, presented to interview panel
- CPO interview
- The program starts on 2 February 2027
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Attraction will confirm what applies for this role and location during the process.
Base salary range for this position depends on level of experience and will be negotiated individually.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We combine mining, payments, and Bitcoin finance into one global ecosystem, making Bitcoin products accessible to both mainstream and crypto-native audiences.
About the Role
We are looking for a
Head of Ambassador & Partner Growth
to own and scale GoMining's global partner-driven acquisition ecosystem, including ambassador, referral, affiliate, and growth partnership programs.
This is a strategic leadership role with full ownership of partner-driven growth — from acquisition strategy and program development to monetization, performance, and revenue generation.
You will be responsible for transforming these programs into a scalable, predictable, and profitable growth engine that attracts new users, increases engagement, and generates measurable business results.
We are looking for someone who combines
strong commercial thinking, performance marketing expertise, partnership development, and hands-on execution
.
Key Responsibilities
Growth Strategy & Channel Ownership
Own the global strategy, development, and performance of GoMining's ambassador, referral, affiliate, and growth partnership programs.
Build and scale these programs into predictable, measurable, and profitable user acquisition channels.
Identify growth opportunities across different markets, audiences, and partner segments.
Develop channel strategies, budgets, incentive models, and growth roadmaps.
Identify and launch new partnership-driven acquisition initiatives.
Build scalable processes and infrastructure to support international expansion.
Build and lead the team responsible for these growth channels.
Ambassador, Referral & Affiliate Programs
Lead the development and scaling of GoMining's global Ambassador Program.
Own and optimize referral and affiliate programs, including acquisition, activation, engagement, and retention.
Develop effective commission structures, referral mechanics, rewards, and partner incentive models.
Recruit and develop relationships with high-performing ambassadors, affiliates, creators, influencers, and community leaders.
Build partner segmentation, onboarding, education, and performance management processes.
Develop ambassador engagement initiatives, competitions, recognition programs, and campaigns.
Continuously improve partner activation, productivity, and long-term engagement.
Strategic Growth Partnerships
Identify and develop partnerships that drive measurable user acquisition and revenue.
Negotiate commercial terms, commissions, revenue-sharing agreements, and performance targets.
Build long-term relationships with key partners, high-performing affiliates, and influential community leaders.
Explore new acquisition opportunities across crypto, fintech, Web3, and adjacent industries.
Develop co-marketing initiatives, joint campaigns, and partner-led growth activities.
Expand the partner ecosystem into new geographies and audience segments.
Performance, Analytics & Revenue
Take ownership of channel KPIs, including new users, paying users, revenue, CAC, LTV, ROI, conversion, and partner retention.
Manage the full acquisition funnel, from partner activity and referrals to registration, conversion, and monetization.
Analyze performance by channel, geography, partner segment, and cohort.
Optimize acquisition costs, commission structures, and channel profitability.
Build transparent reporting, performance dashboards, and revenue forecasts.
Identify underperforming areas and continuously test new approaches to improve results.
Ensure sustainable unit economics and measurable return on partner investments.
Leadership & Cross-Functional Collaboration
Build, manage, and develop a high-performing team across ambassador, affiliate, referral, and partnership growth functions.
Establish scalable processes, operating standards, and performance management systems.
Collaborate with Product, Performance Marketing, Brand, Content, Analytics, Finance, and Community teams.
Work with Product teams to improve referral mechanics, tracking, attribution, and partner experience.
Provide ambassadors and partners with the tools, content, education, and support needed to succeed.
Collect partner feedback and translate market insights into product and growth opportunities.
Ensure partner activities comply with brand standards, relevant regulations, and anti-fraud requirements.
Requirements
5+ years of experience in
affiliate marketing, ambassador programs, referral marketing, growth partnerships, or other performance-driven acquisition channels
.
Proven experience building, managing, and scaling affiliate, referral, ambassador, or partnership-driven acquisition programs.
Demonstrated track record of driving measurable user acquisition, revenue growth, and commercial results through partner channels.
Experience owning acquisition or revenue targets, managing channel budgets, and optimizing unit economics.
Strong understanding of performance marketing, conversion funnels, CAC, LTV, ROI, attribution, and retention.
Experience developing and optimizing commission structures, referral mechanics, partner incentives, and revenue-sharing models.
Proven ability to recruit, negotiate with, and manage high-performing affiliates, creators, influencers, or commercial partners.
Strong analytical skills and ability to make data-driven decisions based on funnel, cohort, and channel performance.
Experience building and managing teams, establishing processes, and leading cross-functional initiatives.
Ability to combine strategic leadership with hands-on execution.
Experience working across international markets and scaling programs across different geographies.
Excellent communication, negotiation, and stakeholder management skills.
English C1+.
Nice to Have
Experience in
crypto, Web3, fintech, trading, iGaming, or other performance-driven digital industries
.
Existing network of crypto affiliates, creators, influencers, community leaders, or growth partners.
Experience scaling multiple partner-driven acquisition channels simultaneously.
Experience with affiliate tracking, referral management, attribution, and marketing automation platforms.
Understanding of referral fraud, affiliate compliance, and incentive abuse.
Experience building partner programs for global B2C products with large user bases.
Experience with Telegram, Discord, X, YouTube, and other crypto-native platforms.
Strong understanding of Bitcoin and the broader crypto ecosystem.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Cyprus; Georgia; Poland; Spain; Serbia; Latvia
About GoMining
GoMining is building the next generation of the Bitcoin economy.
Our mission is to unlock Bitcoin's full potential, moving it from a passive asset into an active financial system used daily by millions of people.
We are combining mining, payments, and Bitcoin finance into one seamless platform, replacing fragmented crypto tools with a single, intuitive experience.
About the Role
We are looking for a
Chief Commercial Officer (CCO)
to own GoMining's global commercial strategy and revenue growth.
This is an executive role with end-to-end responsibility for how GoMining
acquires, monetizes, retains, and grows customers across the ecosystem
.
You will own the commercial model across sales, digital channels, VIP, retention, partnerships, and cross-sell. You will work closely with Product GMs, Marketing, Finance, and Analytics to identify where revenue is created or lost and turn those insights into measurable growth.
The CCO will be accountable not only for top-line growth, but also for
margin, unit economics, pricing, discounts, channel efficiency, and overall commercial performance
.
Responsibilities
Commercial Strategy & Revenue
Own GoMining's global commercial strategy and overall revenue performance.
Set revenue targets, commercial priorities, and growth plans across products, markets, and customer segments.
Own performance across key revenue channels, including digital sales, VIP, retention, partnerships, and direct sales.
Identify new revenue opportunities across existing and new products.
Build a predictable commercial operating model with clear ownership, KPIs, and accountability.
Monetization & Unit Economics
Own commercial unit economics, margins, pricing principles, discounts, and promotional mechanics.
Identify revenue leakage across acquisition, conversion, payments, retention, and monetization.
Define customer segmentation and commercial treatment by value, behavior, geography, and product usage.
Develop cross-sell and upsell strategies across the GoMining ecosystem.
Ensure growth initiatives deliver sustainable revenue rather than volume without profitability.
Sales, Retention & Customer Growth
Drive performance across acquisition, conversion, repeat purchases, retention, and customer lifetime value.
Develop the commercial strategy for VIP and high-value customer segments.
Improve sales funnels and conversion together with Product, Marketing, and Analytics.
Launch commercial campaigns, promotions, and initiatives and measure their incremental impact.
Build systematic approaches to reactivation, retention, and customer value growth.
Product & Go-to-Market
Partner with Product GMs to translate product metrics into commercial outcomes.
Influence product roadmaps based on revenue potential and customer behavior.
Own the commercial side of new product and market launches.
Define pricing, packaging, offers, and monetization strategies together with Product and Finance.
Drive adoption and cross-sell between mining, payments, and Bitcoin financial products.
Leadership & Performance Management
Build and lead a high-performing commercial organization.
Establish clear KPIs, forecasting, reporting, and performance management across commercial teams.
Run regular business reviews based on actual performance versus targets.
Work closely with the CEO and executive team on company strategy and growth priorities.
Create a data-driven culture where commercial decisions are based on measurable business impact.
Requirements
10+ years of experience in commercial leadership, revenue, sales, growth, or business development.
5+ years in a senior leadership role with significant revenue responsibility.
Proven ownership of a large-scale
B2C or B2C2B commercial function
.
Strong track record of growing revenue across multiple products, channels, or markets.
Experience owning revenue targets, forecasting, pricing, margins, and unit economics.
Deep understanding of acquisition, conversion, retention, LTV, cross-sell, and monetization.
Experience managing several commercial functions such as Sales, VIP, Retention, Partnerships, or Revenue Operations.
Strong analytical mindset and ability to make decisions based on financial and product data.
Experience working closely with Product, Marketing, Finance, and Analytics.
Ability to operate effectively in a fast-moving international product company.
Strong executive communication and leadership skills.
English C1+.
Nice to Have
Experience in
fintech, payments, crypto, digital assets, marketplaces, or other transaction-driven businesses
.
Experience scaling a consumer product with millions of users.
Experience managing commercial operations across multiple geographies.
Understanding of Bitcoin and the broader crypto ecosystem.
Experience building or transforming a commercial organization during a high-growth stage.
Experience with subscription, investment, loyalty, marketplace, or financial products.
Benefits
Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
Work-life fit: remote or hybrid format with flexible hours across international teams.
Paid leave: up to 20 vacation days + 8 company holidays + 5 personal days per year
Recognition programs: structured performance reviews and team awards.
Team culture: retreats in international locations (for example, company apartments in Cyprus).
Location: Colombia; El Salvador; Honduras; Guatemala; Nicaragua; Dominican Republic
We are seeking a detail-oriented, highly organized, and proactive
Virtual Surgery Scheduling Coordinator
to support a U.S.-based orthopedic medical practice. In this role, you will be responsible for coordinating surgical procedures, managing medical administrative workflows, communicating with insurance payors (Workers' Comp, Personal Injury, and Medicare), and liaising directly with attorneys and clinical teams.
If you have at least 2 years of experience in U.S. surgery scheduling, exceptional written and verbal communication skills, and a strong customer-centric mindset, we encourage you to apply!
Top 3 Daily Tasks
Surgery & Appointment Scheduling:
Coordinate, schedule, and track surgical procedures, consultations, and follow-ups while managing provider calendars with high accuracy.
Medical Administration & Document Editing:
Review, edit, and organize medical reports, surgical documentation, and client files to ensure complete clinical precision.
Payor & Legal Coordination:
Process and verify Workers' Compensation (W/C), Personal Injury (PI), and Medicare authorizations, while liaising directly with attorneys and insurance adjusters regarding case requirements.
Key Responsibilities
Oversee end-to-end surgery scheduling workflows, ensuring seamless communication between patients, surgical centers, physicians, and administrative staff.
Review and edit complex medical reports, ensuring accuracy before distribution to payors, legal teams, or patient records.
Manage Workers’ Compensation, Personal Injury, and Medicare claims details related to surgical approvals and pre-authorizations.
Communicate professionally with law offices and attorneys regarding Personal Injury and Workers' Comp cases.
Maintain clear, professional written and verbal communication with patients to guide them through pre-op and post-op administrative steps.
Work independently to solve scheduling bottlenecks, follow up on pending authorizations, and update patient files in the EMR.
Requirements
Experience:
2+ years of direct experience in surgery scheduling for a U.S. medical practice (experience in
Orthopedics
is a strong plus).
Insurance & Legal Knowledge:
Solid working knowledge of
Workers’ Compensation (W/C)
,
Personal Injury (PI)
, and
Medicare
procedures.
Medical Documentation:
Proven experience reviewing and editing medical reports and clinical documentation.
Language Skills:
Fluent/Bilingual English (written and spoken) with strong interpersonal communication. Spanish speaking capability is preferred.
Tech Skills:
Proficient in Google Workspace, Microsoft Excel, Microsoft Outlook, and digital calendar management.
EMR/EHR Experience:
Hands-on experience with medical EMR systems. Experience with
ModMed (EMA)
is a major plus, though candidates proficient in other EMR platforms are welcome to apply.
Work Style:
Ability to work independently with minimal supervision, highly team-oriented, customer-focused, and detail-driven.
Work Setup & Terms
Schedule:
Full-Time (40 hours/week, Monday – Friday, 8:00 AM – 5:00 PM PST).
Location:
100% Remote.
Technical Setup:
Quiet home office workspace equipped with a high-speed computer setup, noise-canceling headset, and power/internet backup infrastructure.