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Location: New York Workplace: Remote WHY CLOUD INFRASTRUCTURE AT LANGFUSE Your work will keep Langfuse running — everywhere. Langfuse processes over a billion trace events per month. When a Fortune 50 company relies on Langfuse in production, they're relying on the infrastructure you operate. You'll own uptime, performance, and cost efficiency across our entire cloud footprint — and you'll make sure every self-hosted deployment runs just as smoothly. You'll operate Langfuse Cloud on AWS ECS Fargate and ClickHouse Cloud, with Datadog as the observability backbone. You'll also own our public self-hosted infrastructure — including our Helm chart, Docker Compose setup, and everything in between — so that teams from startups to enterprises can run Langfuse on their own terms. This isn't a "maintain what exists" role. We're scaling fast, and you'll be the person who makes sure the infrastructure grows ahead of demand — not behind it. Langfuse is now part of ClickHouse, which means the team behind the database at the core of our stack is one channel away. Few infrastructure roles give you that kind of direct access to the people who build your most critical dependency.   YOU WILL GROW AT LANGFUSE BY Own Langfuse Cloud operations: You'll run our production environments on AWS ECS Fargate and ClickHouse Cloud. You'll manage deployments, autoscaling, capacity planning, and cost optimization — making sure we stay fast and affordable as traffic scales. Build world-class observability: You'll own our Datadog setup end to end — dashboards, alerts, and SLOs. When something degrades, you'll ensure we know before our customers do. You'll build the monitoring culture that lets the whole team ship with confidence. Make self-hosting effortless: Thousands of teams run Langfuse on their own infrastructure. You'll own and evolve our Helm chart, Docker Compose configuration, and deployment documentation. You'll turn "works on my machine" into "works on every machine" — from a single-node setup to a multi-region enterprise deployment. Automate everything: CI/CD pipelines, infrastructure-as-code, automated scaling, zero-downtime deployments. You'll replace manual processes with automation that makes the team faster and the platform more reliable. Scale for what's next: We're growing fast and new product directions — like complex long-running agent observability and real-time evaluation — push the infrastructure in new ways. You'll be thinking ahead about what breaks at 10x scale and building the foundation before we get there. 10x is always just one quarter away here at Langfuse. Harden security and compliance: As more enterprises adopt Langfuse, you'll help ensure our cloud and self-hosted deployments meet the security and compliance bar that large organizations require.   WHAT WE'RE LOOKING FOR - Strong infrastructure or SRE engineer who gets excited about running systems at scale and making them better every day - Experience operating production workloads on AWS (ECS/Fargate, networking, IAM, S3, etc.) or on comparable hyperscale vendors. - Comfortable with container orchestration — Kubernetes and/or ECS, Helm charts, Docker - Experience with infrastructure-as-code (Terraform, Pulumi, CloudFormation, or similar) - Strong monitoring and observability instincts — you've built dashboards and alerts that actually caught problems (Datadog experience is a plus) - You organize yourself. You have strong opinions about reliability, automation, and how to ship infrastructure changes safely - Interest in open source software and genuine enjoyment helping users debug their self-hosted deployments - Thrives in a small, accountable team where your output is visible and matters - CS or quantitative degree preferred Bonus points: - Experience with ClickHouse Cloud or other managed analytical databases - Background in operating high-throughput event processing or observability infrastructure - Contributions to open source infrastructure tooling (Helm charts, Terraform modules, etc.) - Former founder PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Location: Remote - United States About You You’re a jack-of-all-trades with a passion for cool technology and interacting with people and making them happy. You’re a self-starter who’s good at triaging problems and working on the most important one. You’ve worked directly with customers for a long time and are comfortable being the face of the company to them. One of the things that pleases you most in life is customers successfully using your product, being thrilled with its value, and telling you they’re happy they partnered with you. Further, you’re a curious person, and you’d love the opportunity to work with a technology team that includes data scientists, algorithm experts, and front-end engineers to expand your knowledge. ABOUT US Constructor is the next-generation platform for search and discovery in ecommerce, built to explicitly optimize for metrics like revenue, conversion rate, and profit. Our search engine is entirely invented in-house utilizing transformers and generative LLMs, and we use its core and personalization capabilities to power everything from search itself to recommendations to shopping agents. Engineering is by far our largest department, and we've built our proprietary engine to be the best on the market, having never lost an A/B test to a competitive technology. We're passionate about maintaining this and work on the bleeding edge of AI to do so. Out of necessity, our engine is built for extreme scale and powers over 1 billion queries every day across 150 languages and with customers across many countries. It is used by some of the biggest ecommerce companies in the world like Sephora, Under Armour, and Petco. We're a passionate team who love solving problems and want to make our customers' and coworkers' lives better. We value empathy, openness, curiosity, continuous improvement, and are excited by metrics that matter. We believe that empowering everyone in a company to do what they do best can lead to great things. Constructor is a U.S. based company that has been in the market since 2019. It was founded by Eli Finkelshteyn and Dan McCormick who still lead the company today. About the Position As a Customer Success Manager, you’ll be joining a rapidly growing team that helps our customers increase their revenue by improving the search and product discovery experiences of their websites and mobile apps through integrating with our services. Your specific responsibilities will include: - Repaying our customers’ trust through ensuring they get live with our product and are thrilled with the results - Understand the needs and roles within the enterprise organizations we work with and help to manage prioritizations and misalignments. If two people within a customer ask for different things, your team must understand how to prioritize for the success of the organization without hurting feelings - Helping craft and dictate both internal and external narratives for what’s needed to make a customer successful - Effectively asking for and managing engineering time to ensure important work for customers is prioritized and unimportant requests are resolved with minimal to no engineering resources - Fielding and troubleshooting customer support requests - Creating and updating customer documentation and training materials as needed - Always looking for new ways you can make our integration process more robust and make customers feel even more successful Requirements - A minimum of three years professional experience dealing directly with customers and large organizations in a role within customer success, technical account management, or solutions consulting - Excellent communication and interpersonal skills - Know what an API is and have interacted with them before - Excellent ability to quickly understand the different roles in an organization, focus on the ones most important to a task, and craft clear narrative to get people behind your ideas - Ability to convince and motivate those around you to do what you know is right - Enjoy interacting with customers and solving new problems daily - Ability and desire to learn quickly, think outside the box, and come up with solutions to problems How we handle your data. By submitting this application, you acknowledge that Constructor will collect and process the personal data you provide for the purpose of evaluating your candidacy for this role. If you are not selected, we will retain your data for a limited period as described in our Recruitment Privacy Notice https://constructor.com/recruitment-privacy-notice. After that period your data will be deleted or anonymized.

Location: Berlin Office Workplace: Remote Are you looking to have an impact on the daily life of millions of entrepreneurs in France and Europe? Do you thrive in a trustful, fast-paced environment? Then Pennylane might be the right place for you — and you, might be the perfect fit for this role 🙂   OUR VISION We aim to become the most beloved financial Operating System of European SMEs. We help business owners get rid of the time consuming hassle of handling accounting and finance, while giving them access to key information that they can use to make better decisions. Meanwhile, we’re helping accountants. By using Pennylane, rather than doing manual and repetitive tasks, they can spend more time advising and guiding their clients.   ABOUT US Pennylane is one of the fastest growing Fintechs in France (and we're accelerating in Germany 🇩🇪) In 6 years of existence, we’ve managed to : 💻 Make ourselves known as a groundbreaking accounting and financial software for small businesses and their accountants 💰 Raise a total of €400 millions, including from Sequoia, the famous fund from the Silicon Valley who invested early in companies like Google, Facebook, Airbnb, Stripe, Paypal and much more... 👨‍👩‍👧‍👦 Grow from 7 cofounders to 1200+ happy Pennylaners : we’re now recognized as one of the greatest places to work in France (and also remotely), with a 4.6/5 rating on Glassdoor https://www.glassdoor.fr/Avis/Pennylane-France-Avis-E4171708.htm. 🌍 Build an international environment with more than 25 nationalities, with a strong remote-friendly culture, where 30% of the employees are already working from all parts of Europe 🤝 Earn the trust of thousands of customers and accounting firms and obtain outstanding ratings https://www.google.com/search?q=pennylane&ei=O9pOYvm0Co-blwSmhKmIAw&ved=0ahUKEwi5vsWL-4H3AhWPzYUKHSZCCjEQ4dUDCA4&uact=5&oq=pennylane&gs_lcp=Cgdnd3Mtd2l6EAMyDQgAEIAEELEDEIMBEAoyCwguEIAEEMcBEK8BMgcIABCABBAKMgcIABCABBAKMgUIABCABDIFCAAQgAQyBQgAEIAEMgcIABCABBAKMgcIABCABBAKMgcIABCABBAKOgcIABBHELADOgkIABCwAxAKEEM6CgguEMcBEK8BEAo6BggAEBYQHjoICAAQFhAKEB46DQguEIAEEMcBEK8BEApKBAhBGABKBAhGGABQ7QFY6wVgugdoAXABeACAAUiIAbMCkgEBNZgBAKABAcgBCcABAQ&sclient=gws-wiz 🚀 Already more than 1 300,000 small and medium-sized enterprises (SMEs) and over 6,500 accounting firms use Pennylane in France! ABOUT THE ROLE Do you want to do more than fill vacancies? Do you want to help build a team and shape Pennylane’s growth in Germany? Germany is our startup within the startup: We have been operating in the market for around a year, have approximately 40 employees, and have ambitious plans for 2027. That is where you come in. We are looking for an experienced Business Recruiter with drive, strong judgement and the desire to build something from the ground up. You will join our German Recruiting team, which currently consists of a Team Lead and two freelance recruiters. In this permanent Individual Contributor position, you will own your scope and help shape how we attract and hire talent in Germany. YOUR IMPACT - Own your scope: You will manage the full recruitment cycle, from briefing and proactive sourcing through to offer closing. Your main focus will be Sales, Customer and Partner Success, Onboarding and Deployment. Depending on business needs, you may also support Marketing, People and other support functions. - Be a sparring partner: You understand the objectives of your Hiring Managers, bring valuable market insights and constructively challenge expectations. Together, you will make better hiring decisions. - Build, test and improve: You will further develop our processes and interview structures, experiment with new approaches and turn good ideas into effective solutions. - Combine speed with quality: You will prioritise your searches based on business needs and pipeline data, while ensuring that candidates feel well informed and valued throughout the process. WHAT YOU BRING - Ideally, 5+ years of full-cycle recruiting experience, with a clear specialisation in Business and Go-to-Market roles and experience recruiting for Sales and/or Success positions. - You know how to proactively attract talent, manage recruitment processes independently and advise Hiring Managers, including when you do not immediately agree with them. - You enjoy building rather than following an established playbook: You take ownership, turn ideas into action and stay effective when priorities change. Startup or scale-up experience is a plus. - You work in a structured way, use data and recruiting tools effectively, and share your knowledge and learnings with the team. - Fluent German and English: You are comfortable conducting interviews and working with stakeholders in both languages. WHY THIS ROLE? Because you will not simply take over an existing process. You will help grow our German team, with your own area of responsibility, close collaboration with the business and the opportunity to lead projects that have a lasting impact. Do you want to roll up your sleeves, improve the way things are done and build something together? Then let’s talk. WHAT DO WE DO TO MAKE YOUR WORK LIFE EASIER   🏢 This job is based in Berlin with an on-site presence a few days per week at our Berlin office ideally (Rosenthaler Strasse 43–45). 💵 An attractive package (detailed during the screening stage) 📈 You'll get company shares to enjoy a piece of the success story you're building with us 🌴 30 days of paid leave per year. 🏡 You’ll have a budget to turn your home into a more comfortable workspace, as well as a monthly allowance to work from a coworking space whenever you feel like it ⛹️Through our partner Gymlib, you’ll have access to 8000 fitness spaces in Europe and more than 300 activities related to wellness 🇬🇧 You’ll have access to Busuu https://www.busuu.com/fr/p/start-learning?utm_medium=cpc&utm_source=google&utm_campaign=FR_FR_Web_Brand_E&utm_group=FR_FR_Web_Brand_E&utm_term=busuu&gclid=CjwKCAjw682TBhATEiwA9crl34OqnbJDliinEXFZNqOcb6391KXrgq4ZDDwEiwMdtTdtuVULvuF7HhoCgZEQAvD_BwE&gclsrc=aw.ds to perfect your english or your french 💻 You’ll get the latest Apple equipment 🎉 Regular company events: We value spending time together through events such as our Tech Days, held every three months, our annual company offsite, and team gatherings approximately once a month at our Berlin office (Rosenthaler Strasse 43–45).   🤝 Hiring Process: - Intro Call: First exchange with Thomas (Recruiter) - 30 min video call - Manager Interview: Interview with Leona (Business Lead Financial Services & International Hires) – 45min to 1H video call - Case Study: - Practical exercise with two members from the Talent Acquisition Team – 60min video call - Final Round: Interview with Ursula Piscitelli (Head of Talent Acquisition) and Marine Bustarret (VP People) - 45min to 1H video call   We make sure we move fast ; you can expect the recruitment process with us to last between 15 and 25 days in total. We have tried to give you as much details as we could about the purpose, missions and environment of this role; it is now up to you to tell us if you think this is a position in which you could a) have fun and b) bring value to our company. If you’re hesitating, we encourage you to apply anyway: worst case scenario, you might lose a few minutes, and in the best case, it will be the start of a meaningful and long-lasting collaboration. We also want to emphasise that we fully embrace diversity and that we’re doing our best to create a safe and inclusive environment. We are committed to providing an equal employment opportunity regardless of gender, sexual orientation, origin, disabilities, or any other traits that make you who you are. If anything, diversity makes us a more fun place to work at. To end with a humble illustration of our commitment, we’ve recently signed the Pacte Parité https://lafrenchtech.com/fr/pacte-parite/ to set concrete goals in building a better and more inclusive workplace in the years to come. Encouraging diversity in all its forms, Pennylane strives to offer an inclusive, caring and fulfilling work environment in our offices and remotely. We provide equal opportunities and consideration regardless of background, origin, gender, religion, sexual orientation or handicap.   🇫🇷 Données personnelles Pennylane traite vos données pour gérer votre candidature et évaluer votre adéquation au poste. Si votre candidature n’aboutit pas, vos données peuvent être conservées 2 ans à compter de notre dernier échange ou de la clôture du recrutement afin de constituer & gérer un vivier de candidats. Vous pouvez vous opposer à tout moment et demander la suppression de vos données en écrivant à : dpo@pennylane.com. dpo@pennylane.com Notre data policy https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇬🇧 Personal Data Pennylane processes your data to manage your application and assess your suitability for the position. If your application is unsuccessful, your data may be retained for 2 years from our last exchange or the closing of the recruitment process, in order to build and manage a candidate pool. You may object at any time and request the deletion of your data by writing to dpo@pennylane.com. Learn more https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇩🇪 Personenbezogene Daten Pennylane verarbeitet Ihre Daten, um Ihre Bewerbung zu bearbeiten und Ihre Eignung für die Stelle zu beurteilen. Sollte Ihre Bewerbung nicht erfolgreich sein, können Ihre Daten bis zu 2 Jahre ab unserem letzten Austausch oder dem Abschluss des Rekrutierungsverfahrens gespeichert werden, um einen Kandidatenpool aufzubauen und zu verwalten. Sie können jederzeit Widerspruch einlegen und die Löschung Ihrer Daten beantragen, indem Sie an dpo@pennylane.com schreiben. Mehr erfahren https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement 🇪🇸 Datos personales Pennylane trata sus datos para gestionar su candidatura y evaluar su idoneidad para el puesto. En caso de que su candidatura no sea seleccionada, sus datos podrán conservarse hasta 2 años a partir de nuestro último contacto o de la finalización del proceso de selección, con el fin de constituir y gestionar una reserva de candidatos. Puede oponerse en cualquier momento y solicitar la eliminación de sus datos escribiendo a dpo@pennylane.com. Más información https://www.pennylane.com/fr/vos-donnees-personnelles-recrutement

Location: Dublin, Ireland The Riot Operations Center (ROC) delivers 24/7 live response for issues that impact our players. The ROC maintains three sites around the world to provide this coverage, embracing SRE best practices, proactive incident reduction, and an engineering-focused culture. Each site acts independently while keeping its processes and direction aligned with those of the ROC as a whole. Our Site Leads direct their teams in driving technical triage, developing systems for incident mitigation, and creating solutions to reduce incidents across all current and future Riot games. As a Manager, Software Engineering you will ensure that the Dublin ROC Site is providing high quality live response during its share of the ROC’s follow-the-sun coverage model. You will actively grow the engineering skillset and mindset of your engineers, and be accountable for the technical quality of the team’s work. You will actively grow your team to not only be rock-solid Incident Commanders, but to be expert systems and software triagers as well. You will develop and lead a team of technical sleuths that can accelerate finding the source and the dependencies of any problem at Riot. You’re right for this role if the idea of growing a new kind of engineering team at Riot and coaching engineers to succeed excites you. You believe SRE is a valuable role you play, not a title you are given. You know in your bones that triage, problem identification, and early detection are essential engineering skills, and you want to teach them to others. You cultivate relationships to provide your team with the support it needs to execute and grow. You use iterative approaches to problems and know how to compromise between ideal solutions and practical outcomes. You believe that just because something is hard doesn’t mean it isn’t worth doing. Responsibilities: Manage the Site's engineering staff for growth and performance Ensure the Site’s engineers receive active mentorship to develop their technical and soft skills Manage the Site’s response coverage and on-call, participating in the on-call rotation as an Incident Commander Manage the Site’s capacity for project work and incident response, and drive and report on site performance metrics Act as the Site’s technical lead, doing hands-on technical work, code reviews, and design reviews, and defining what good looks like for alerting and incident response automation Drive toward an AI-focused future for our incident response and systems triage Manage stakeholders during critical incident triages and major launches working alongside TPM teams Handle Site-specific HR tasks such as local hiring and retention Required Qualifications: Bachelor's or Master’s degree in Computer Science or a related field or relevant professional experience 2+ Years experience as a Senior Software Engineer or higher 2+ Years experience performance managing engineers including hiring, coaching, and career development Demonstrated experience triaging software in large production systems that you yourself didn't write Demonstrated experience as an Incident Commander, leading incidents with authority regardless of the other titles or roles present Demonstrated experience eliminating alert fatigue with proper alerting design Demonstrated experience leading and implementing SRE best practices and actively developing engineers in the SRE space Demonstrated experience designing, writing, prioritizing, and maintaining high-capacity, high-availability, and high-performance software, especially back-end services Demonstrated experience working in container-based ecosystems and with a container scheduler (e.g. Marathon, Mesos, Kubernetes, GKE, Amazon ECS) Demonstrated ability to work across multiple organizations and generate alignment on technical standards Preferred Qualifications: 4+ Years working in a high performance Site Reliability capacity Experience working in a global follow-the-sun model, with proficiency in communicating across timezones. Experience with distributed systems, specifically microservices Understanding of relational databases such as MySQL Experience with CI/CD pipelines, ideally Jenkins, Github Actions, or equivalent Understanding of software performance and the influence of latency in online games Experience with AWS (or comparable cloud environments) For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players.  We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role! Our Perks Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and Riot will support your retirement benefits with a company match, and double down on your donations of time and money to non-profit charitable organizations. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application.

Location: Philippines About Advantage HQ Advantage HQ is building the next generation of creator-led growth infrastructure for consumer brands. We combine creative strategy, creator partnerships, performance content, whitelisting, affiliate distribution, paid media, and proprietary technology into one integrated growth system. Our team manages more than $850 million in annual media spend and works with a network of more than 400,000 creators across Meta, TikTok, and YouTube. Through Meteoric AI, our proprietary intelligence platform, we use data and AI to improve decision-making across creative production, creator selection, customer acquisition, campaign performance, and brand growth. We work with ambitious consumer brands across health, wellness, beauty, nutrition, personal care, and lifestyle. The Opportunity We’re looking for a strong people leader to lead and develop our Creative Talent Management team. This person will be responsible for building a high-performing team that consistently sources, vets, onboards, and coordinates creative talent to support our performance marketing campaigns, UGC production, design, and other creative initiatives. You will own team performance, develop talent management processes, and ensure the team delivers qualified creative talent within agreed timelines and quality standards. You will coach and develop team members, establish clear performance expectations, address performance gaps, and build systems that support efficient and consistent execution as the business grows. Working closely with Creative Leadership and other stakeholders, you will anticipate talent needs, manage team capacity, and align priorities with business objectives. This role requires someone who can lead people effectively, make data-informed decisions, solve operational challenges, and take ownership of team results. What You'll Own People Leadership and Development Lead, coach, and develop the Creative Talent Management team, building the skills and capabilities needed to achieve individual and team goals. Set clear performance expectations, define individual responsibilities, and hold team members accountable for their commitments and results. Conduct regular one-on-ones, performance reviews, and development conversations to recognize strengths, address performance gaps, and support career growth. Provide timely, constructive feedback and manage difficult conversations, conflicts, and underperformance with fairness and professionalism. Develop individual improvement plans when needed and follow through to ensure measurable progress. Identify skill gaps and development needs, providing coaching and training to improve team capability and effectiveness. Support the recruitment, onboarding, and integration of new team members as business needs evolve. Build a culture of ownership, collaboration, accountability, and continuous improvement. Team Performance and Operational Excellence Own the team's performance against agreed KPIs, service-level agreements, quality standards, and delivery targets. Monitor team productivity, talent pipeline health, turnaround times, talent quality, and stakeholder satisfaction. Identify performance gaps, determine root causes, and implement corrective actions. Ensure the team maintains a strong pipeline of qualified creative talent to meet current project requirements and anticipated demand. Oversee sourcing, screening, vetting, briefing, onboarding, and talent coordination processes to ensure consistent execution and quality. Establish and improve workflows, SOPs, and quality standards that increase efficiency, consistency, and accountability. Review workload distribution, team capacity, and project priorities to ensure resources are allocated effectively and deadlines are met. Oversee quality assurance processes to ensure talent submissions and creative deliverables meet project requirements, brand guidelines, and campaign objectives. Ensure talent databases, pipeline trackers, and performance reports are accurate, up to date, and used to support decision-making. Identify operational bottlenecks, resolve recurring issues, and implement scalable solutions based on performance data and team feedback. Ensure the team follows agreed processes while identifying opportunities to simplify workflows and improve results. Stakeholder Management and Planning Partner with Creative Leadership and other stakeholders to understand upcoming project requirements, forecast talent demand, and establish hiring and sourcing priorities. Lead talent capacity planning to ensure the team can meet changing business needs without compromising quality or delivery timelines. Translate business requirements into actionable talent plans, clear team priorities, and realistic delivery commitments. Provide regular updates on team performance, talent availability, pipeline gaps, capacity constraints, and delivery risks. Communicate competing priorities and resource limitations early, recommending practical solutions to keep projects on track. Resolve escalations involving talent quality, availability, performance, and delivery timelines. Build and maintain relationships with creative talent networks and sourcing partners to strengthen access to qualified freelancers and creators. Stay informed about creative industry trends, sourcing platforms, and emerging practices that can improve talent quality and team performance. Who You Are A strong people leader who knows how to build trust, set expectations, and hold a team accountable for results. A hands-on coach who develops people through clear feedback, structured support, and meaningful growth opportunities. Comfortable managing underperformance, addressing conflict, and having difficult conversations with professionalism and fairness. An outcome-oriented leader who takes ownership of team performance and follows through on commitments. A data-informed decision-maker who uses KPIs and performance insights to identify problems, prioritize improvements, and measure results. An organized operator who can manage competing priorities, allocate resources, and maintain delivery standards in a fast-paced environment. A proactive problem-solver who identifies root causes rather than relying on temporary fixes. A collaborative partner who communicates clearly, manages stakeholder expectations, and builds productive cross-functional relationships. Adaptable and comfortable leading a remote team in a fast-growing, evolving organization. Experience We Value 5+ years of experience in creative talent management, talent acquisition, creative recruitment, or a related function. At least 2 years of direct people management experience, including coaching team members, managing performance, and driving team results. Demonstrated success in developing team members, managing underperformance, and improving individual and team performance. Experience establishing and managing KPIs, monitoring results, and implementing corrective actions or performance improvement plans. Strong understanding of creative talent sourcing, screening, vetting, onboarding, and freelance talent coordination. Experience supporting creative, marketing, advertising, content production, or other project-based talent needs. Experience improving workflows, documenting SOPs, and building scalable operational processes. Ability to use performance data to evaluate team productivity, identify bottlenecks, and make operational decisions. Proficiency in spreadsheets and tools used to manage talent pipelines, team performance, and operational workflows. Excellent written and verbal communication skills, with the ability to lead meetings, deliver feedback, resolve issues, and manage stakeholder expectations. Nice to have: Experience working with UGC creators, performance creative teams, influencer marketing, or direct-to-consumer brands. Familiarity with freelance and project-based creative talent management. Knowledge of creative sourcing platforms such as Casting Networks, Billo, Fiverr, and Upwork. Experience leading remote or distributed teams. Established relationships within the creative, advertising, or content creation industry. Why Join Advantage HQ Work with a team supporting high-growth consumer brands across multiple industries. Lead and develop a team that directly supports creative production and performance marketing initiatives. Take ownership of team performance, operational improvements, and scalable talent management processes. Partner with experienced professionals across creative, performance marketing, and operations. Help build systems and team capabilities that support the company's continued growth. Work in an environment that values accountability, continuous improvement, and professional development. Location: Fully remote. We have built the infrastructure for high-performance distributed teams and trust our people to do their best work from wherever they work best. If you're excited about leading and developing a high-performing talent team, building a culture of accountability, improving systems and processes, and taking ownership of team performance in a growing creative organization, we'd love to hear from you.

Location: Brazil About the Role You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing. We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing. This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge. What You'll Actually Do You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include: Develop and submit creative briefs for senior review. Draft, edit, and refine advertising copy using our internal AI workflows. Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources. Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience. Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards. Review raw content and footage to identify high-potential clips for editing and production. Manage day-to-day project workflows to ensure projects stay on track and are delivered on time. Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status. Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution. Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays. You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks. Training You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster. Who You Are You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit. You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told. You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously. About Us Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including: A creator marketplace managing over 80,000 influencer partnerships monthly An AI-powered platform to streamline discovery, outreach, and whitelisting Proven playbooks in influencer marketing, paid media, performance creative, and CRO We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Compensation $1,000–$1,300 USD per month. Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business. Location Fully remote. Work from wherever you do your best work, on London time (GMT/BST).

Location: Mexico About the Role You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing. We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing. This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge. What You'll Actually Do You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include: Develop and submit creative briefs for senior review. Draft, edit, and refine advertising copy using our internal AI workflows. Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources. Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience. Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards. Review raw content and footage to identify high-potential clips for editing and production. Manage day-to-day project workflows to ensure projects stay on track and are delivered on time. Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status. Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution. Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays. You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks. Training You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster. Who You Are You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit. You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told. You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously. About Us Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including: A creator marketplace managing over 80,000 influencer partnerships monthly An AI-powered platform to streamline discovery, outreach, and whitelisting Proven playbooks in influencer marketing, paid media, performance creative, and CRO We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Compensation $1,000–$1,300 USD per month. Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business. Location Fully remote. Work from wherever you do your best work, on London time (GMT/BST).

Location: Argentina About the Role You'll be working with some of the biggest DTC brands in the USA, on creative work that actually moves business outcomes, with cutting-edge AI tools and workflows we've built in-house. And you'll be doing it inside one of the fastest-growing companies in U.S. performance marketing. We're hiring Project Managers to run the day-to-day operations behind our highest-priority accounts. You'll be assigned to multiple top-tier clients and work across the workflows and work streams that keep campaigns moving and performance climbing. This is an operational role at its core. The work spans creative and analytical territory, from research and copy to QA and reporting, and a lot of it gets done with the AI tools and proprietary systems that give our team an edge. What You'll Actually Do You'll be assigned to multiple high-priority accounts and run operations across them, working alongside Creative Strategists, Performance Analysts, and Influencer Leads. Your responsibilities will include: Develop and submit creative briefs for senior review. Draft, edit, and refine advertising copy using our internal AI workflows. Conduct competitor research and in-depth brand analysis, including review mining, Reddit and community insights, founder-led content, and other relevant sources. Analyze top-performing scripts across our portfolio and adapt them to align with individual brand voice, positioning, and audience. Perform quality assurance on creative outputs to ensure alignment with briefs, brand guidelines, and quality standards. Review raw content and footage to identify high-potential clips for editing and production. Manage day-to-day project workflows to ensure projects stay on track and are delivered on time. Track deliverables, deadlines, owners, and blockers while maintaining clear visibility on project status. Coordinate across creative, strategy, performance, and other teams to ensure alignment and smooth execution. Ensure deadlines, priorities, and key tasks are met, proactively identifying and preventing gaps or delays. You'll also be expected to communicate clearly, stay highly organized, and take ownership of projects from start to finish. The goal is to keep work moving, maintain a high standard of quality, and make sure nothing falls through the cracks. Training You're not expected to walk in knowing every discipline you'll touch. We invest the first two weeks in deep training on the fundamentals, including Creative Strategy and the other specialties you'll be supporting. We have proprietary courses, frameworks, and SOPs. Plan to learn fast and apply faster. Who You Are You have 5+ years of experience in project management, marketing operations, or a similarly detailed cross-functional role. You're obsessive about quality—the kind of person who notices the typo, the off-brand color, or the script that doesn't quite hit. You're comfortable working with both data and creative, and you don't see those as separate worlds. You've used AI tools in your workflow and you're excited to use more of them. You can write clearly, read carefully, and proactively identify issues without needing to be told. You're fluent in our stack: Asana, Google Sheets, Slack, and modern AI tools. You communicate well in writing because much of our work happens asynchronously. About Us Advantage HQ is a tech-enabled growth firm helping leading brands scale profitably and predictably. We combine full-service performance marketing with proprietary technology, including: A creator marketplace managing over 80,000 influencer partnerships monthly An AI-powered platform to streamline discovery, outreach, and whitelisting Proven playbooks in influencer marketing, paid media, performance creative, and CRO We're trusted by 200+ high-growth DTC brands across beauty, wellness, lifestyle, and health. Our team of 100+ growth operators, analysts, and creatives manages over $500M in annual media spend and drives meaningful bottom-line impact for our partners. Compensation $1,000–$1,300 USD per month. Strong performers move into bigger scopes, more strategic accounts, and senior operator seats across the business. Location Fully remote. Work from wherever you do your best work, on London time (GMT/BST).

Задачи: — Внедрение продуктов у сотовых операторов и MVNO (B2B/B2G). — Миграции клиентов и инфраструктуры. — Интеграционные проекты с системами операторов. — Доработки продуктов под требования заказчиков. — Обсуждение и уточнение технических требований. — Планирование работ. — Планирование проектов: scope, декомпозиция, план-график. — Управление сроками, бюджетом/трудозатратами и качеством. — Риск-менеджмент: выявление, оценка, план митигации, эскалация. — Координация в матрице: разработка, аналитика, QA, внедрение, техподдержка, внешние вендоры/субподрядчики. — Коммуникация и переговоры с заказчиками и вендорами. — Управление изменениями и договорными обязательствами в связке с account и product manager. — Проектная документация и отчетность (планы, протоколы, статусы, реестры рисков/решений). — Участие в оценке проектов и пресейле, оптимизации проектных процессов команды. Требования: — Планирование, администрирование и контроль (декомпозиция работ, сетевой график, критический путь, вехи, baseline). — Управление рисками и проблемами (реестр рисков, план митигации, эскалация). — Управление бюджетом / трудозатратами и оценка проектов. — Понимание полного цикла разработки ПО по уровням разработки (от архитектуры и БД до WEB). — Понимание принципов интеграции информационных систем (API, протоколы обмена, миграции данных). — Телеком-домен: понимание терминологии, устройства сотовых сетей, архитектуры и инфраструктуры сотовых сетей, основных протоколов (SMPP, SS7, HTTP, Diameter и пр.). — Английский язык на уровне С-1.

Location: Uganda Who We Are! 🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At Educate! we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: Introducing an employment-focused school subject into secondary and Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 850,000+ young people have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, driving positive outcomes on income, employment, gender equity, family planning and sexual and reproductive health, and educational attainment. Educate! is already East Africa’s largest employment and youth skills provider, and we’re on an exciting journey to impact millions more in the years ahead. Educate! is a team of over 300 largely African staff and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as Imaginable Futures , Livelihood Impact Fund ,  Jack Dorsey’s #startsmall , CIFF and Echidna Giving . Educate! won a 2018 Klaus J. Jacobs Prize and a 2015 WISE Award , and has been highlighted by the World Bank’s S4YE's Impact Portfolio , an Al Jazeera documentary , BBC , The Brookings Institution as one of 14 case studies on scaling education, and the Gates Foundation as a Goalkeepers Accelerator . In 2022, we received a catalytic investment from philanthropist Mackenzie Scott to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. Good to note: To Our Awesome Applicants! 🚀💫 We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. Position Overview The Delivery Officer turns our program vision into youth impact on the ground. You will lead 12 to 14 mentors and 2 co-mentors across 2 Community Units, coaching them to deliver sessions that build young people's entrepreneurial mindsets, leadership skills and economic opportunities. You will manage mentor performance, protect program quality and safeguarding, grow mentor capability, and keep schools and communities invested in the program. If you love working with youth, coaching others to excel and leading through influence in a fast-moving field environment, this role puts you at the heart of the EXP 4.0 delivery model. What You’ll Do🌟 Performance Management (30%) Track, coach and improve mentor performance through regular observations, feedback sessions and performance improvement plans aligned to termly and annual priorities Run 3-tier management to get a culture pulse check across the Community Unit (CU) for mentors and co-mentors Build a positive, frontline-centered team culture and model Educate!'s cultural tenets, addressing gossip and destructive microcultures Help design and run efficient mentor workflows that maximize time with youth and minimize admin Make sure mentors follow program procedures, standards, and compliance requirements, and feed back where procedures need to improve Set, document, and reinforce clear ways of working Oversee co-mentors in planning club exhibitions, graduations and community events Lead regular mentor meetings that build skills and strengthen team cohesion Implementation Fidelity & Quality (30%) Monitor program quality through co-mentor and mentor observations, youth feedback and delivery audits Champion and enforce safeguarding and child protection protocols, including risk assessments Track and drive all program milestones in the annual calendar: sessions, events and reporting deadlines Oversee accurate, timely data collection and reporting with mentors, co-mentors and the Performance Metrics team, and use dashboards to close gaps Oversee fair, inclusive scholar selection led by mentors Support the pilot and refinement of program experiments, documenting learnings for scale Oversee program logistics: vendor sourcing, meals, learning materials, mentor transport reimbursements, and activity accountability documentation Ensure consistent adherence to program procedures across CUs Mentor Training & Coaching Support (25%) Lead mentor and co-mentor recruitment, screening for program and culture fit, and implement retention strategies Run the structured 3-week onboarding for new mentors and co-mentors Introduce mentors to schools, negotiate timetables, and remove barriers to program access With co-mentors, identify mentor gaps and build capacity plans for high-quality lessons and youth group sessions Conduct LEC observations, at least 5 per month, and coach mentors on the feedback Build the mentor community through fellowship activities, peer learning circles, recognition, and team building Customer Retention: Schools, Mentors & Scholars (15%) Identify and recruit high-potential schools aligned to the expansion strategy Co-create and lead the administrator engagement strategy so school leaders understand the program and their roles Select and orient school patrons who champion the program Identify at-risk (red) schools early, diagnose root causes, and run recovery plans Build the CU's brand and visibility through community engagement and stakeholder communication Cultivate  relationships with Alumni, Schools, Host communities, Unions, and universities to expand reach and access resources Who You Are 🦸‍♀️🦸‍♂️ Minimum diploma in Education or a related field (Social Sciences, Development Studies, Youth Work); an equivalent combination of Educate! fellowship experience may be considered 1 to 2 years of experience in education, youth development, program coordination or training delivery, or volunteering; East African education sector experience is an advantage Demonstrated experience in coaching, performance management, stakeholder engagement and project management is strongly preferred Skills (at least 1 year of applied experience each): personnel and performance management, interpersonal and leadership skills (influencing without authority), communication and coordination, project management and planning, monitoring and quality assurance, coaching and people development, training and facilitation, relationship management and stakeholder engagement, partnership development, problem-solving and conflict resolution Attention to detail and analytical thinking; proficiency with MS Office, Google Suite and dashboards Passion for youth impact, a growth mindset and a strong bias for action; comfortable with ambiguity and change Cost-conscious mindset focused on sustainable program delivery Willing to travel regularly (80%+ field presence) across assigned Community Units, with a flexible schedule for weekend events and evening meetings Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at Educate!’s culture deck here What We Offer A vibrant, mission-driven environment with a supportive and fun team. Competitive salary based on experience. Learning & growth opportunities Application Process : Applications are reviewed on a rolling basis, with interviews happening soon. Deadline to apply: Monday 16th November 2026, at 8:00 AM EAT. Terms Should be based in any one of these locations: Ibanda, Mukono, Kamuli, Kabarole, Luwero, Sheema, Lira, Adjumani, Mbale, Busia, Soroti, Ishaka, Makindye/Rubaga, Arua, Kabarole, Masindi, Hoima, Iganga, Gulu, Entebbe, Tororo, Jinja, Masaka, Mbarara, Kabale, Kasese, Ntungamo, Kyenjojo, Kanungu This is an internal competitive process limited to internal Exp staff of Educate! Uganda , and all eligible internal candidates are encouraged to apply. We are earmarking this role for the Exp team for now. As part of the recruitment process, any feedback shared over the past one (1) year regarding Performance, Culture, and Safeguarding will be reviewed. Our Culture & Tenets(Values) 🌱 We’re ambitious. Are you? Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. We put Youth First, Impact-Obsessed - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value. We Exceed Expectations - We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested. We Are Always Learning - We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams. We are One Team, Many Views - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests. We have the Startup Mindset - We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress. Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do.  Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. We’re committed to ensuring all candidates are screened for child and youth safety . As part of the process, candidates must successfully complete our standard background verification and safeguarding review in accordance with local legal standards . Educate! reserves the right to withdraw an offer of employment if any screening results indicate potential risks to youth.

Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior / Staff Data Engineer to build what the Agent Assist provider calls: the Bedrock Knowledge Base configuration, the OpenSearch Serverless collection, the versioned retrieval API, and the quality dashboard. You’ll own the retrieval workstream end to end, paired with the ingestion engineer, with technical direction from the Solution Architect. This role carries the most technical risk in the engagement — entitlement filtering is a severity-one commitment. The mission: ship a retrieval API that returns the right passages, with citations, only to callers entitled to see them, at a latency and cost the client accepts, and that the client can version and operate after week 10. WHAT YOU’LL DO - Stand up the Bedrock Knowledge Base and OpenSearch Serverless vector collection in the client’s account from infrastructure code, with the embedding model, chunking strategy, and metadata fields the architect specified. - Implement hybrid retrieval — vector plus keyword — with metadata filtering by taxonomy, source, status, and review date; tune top-k, score thresholds, and reranking against the golden question suite. - Build the retrieval API on API Gateway and Lambda per the Integration Blueprint — versioned paths, authentication for the Agent Assist provider, per-client rate limits and usage metrics, structured error responses, and a citation payload with source URL, title, section, and last modified date. - Enforce entitlement at query time by filtering on permission metadata the ingestion pipeline captures — no restricted passage is ever returned to an unentitled caller. - Provide the Bedrock retrieve-and-generate reference endpoint used for pilot validation in weeks 7–9. - Build the quality dashboard — relevance, grounding, and citation scores trended per run; permission test results; freshness lag per source; API latency and error rate; OpenSearch capacity. - Support the contact center pilot in weeks 7–9 — capture retrieval misses, tune, and re-run the suite before each change ships. - Write the retrieval and API runbooks including model change, re-embedding, and index rebuild procedures with cost implications. - Pair with client platform owners in weeks 9–10 and hand over on the transition readiness checklist. REQUIRED SKILLS & EXPERIENCE - 4+ years as a software or ML engineer, with at least one RAG or enterprise search system delivered to production and measured with an evaluation suite — not just demos. - Hands-on with Amazon Bedrock — Knowledge Bases, Retrieve and RetrieveAndGenerate APIs, embedding models — and Amazon OpenSearch Serverless vector search including hybrid queries and metadata filters. - Python, with experience shipping Lambda-based APIs behind API Gateway including auth, versioning, and throttling. - Infrastructure-as-code with Terraform or AWS CDK and CI for deployment into a client-owned account. - Practical understanding of chunking, embedding model selection, reranking, and the trade-offs between relevance, latency, and cost. - Experience building operational dashboards in CloudWatch or an equivalent tool. PREFERRED QUALIFICATIONS - AWS Certified Generative AI Developer Professional or AWS Certified Machine Learning Engineer Associate. - Experience with RAG evaluation frameworks and metrics — faithfulness, context precision and recall, citation accuracy. - Experience integrating with a contact center Agent Assist product as an API provider. - Familiarity with Bedrock Guardrails and permission-aware retrieval patterns over Microsoft 365 content. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Hong Kong Office Workplace: onsite About Unlimit   Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.   Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.   Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy. Responsibilities: Own IT in the Region: Act as the sole on-site IT engineer for our Hong Kong office and the go-to IT contact for all employees across APAC. You'll work closely with the global IT team, but day-to-day decisions in the region are yours. Be the First Responder: Serve as the primary point of contact for all incoming IT support requests from APAC employees via our ticketing system, email, chat channels, or walk-ups. Provide remote support to colleagues in other APAC locations. Triage & Troubleshoot: Diagnose and resolve hardware, software, and basic network issues independently. Know when to fix it on the spot and when to escalate complex issues to the global System Administration team, often across time zones. Manage the User Lifecycle: Execute onboarding and offboarding processes for APAC staff. Create accounts in Active Directory/Google Workspace/MFA, configure workstations, and set up secure access. Deploy & Maintain Hardware: Prepare, image, and deploy both Windows and Apple-based devices, including shipping and remote setup for employees outside Hong Kong. Help procure and maintain office tech, including monitors, docking stations, conference room AV equipment, and office cable management. Manage Local Vendors: Own communication, coordination, and procurement with hardware, software, ISP, and facilities-related IT vendors across the region. Office Access: Maintain and support our office access systems used by employees and visitors. Office Infrastructure: Maintain the local network and server/communications room, including the systems which reside there. Educate, Document & Automate: Write clear, simple "How-To" guides for our internal knowledge base (in English) to help users solve common problems on their own. Support the automation of recurring tasks. Relevant experience: The Essentials: 4+ years of experience in an IT Helpdesk or customer-facing technical support role. Independent Operator: Proven ability to work autonomously with minimal supervision. Experience as the sole IT person supporting an office is highly desirable. Languages: Fluent English and Cantonese are required. Mandarin is a strong plus. Customer-First Mindset: Excellent communication skills and the patience to explain technical concepts to non-technical staff in a multicultural environment. Core Tech Experience: Strong hands-on experience troubleshooting and administering Windows, macOS, Google Workspace, MS Office, and related tools. Experience with AI-assisted automation. Admin Basics: Familiarity with user, group, and policy management in Active Directory and Google Admin console. Hardware & Network Fundamentals: A strong understanding of laptop hardware, peripherals, and network concepts (Wi-Fi, VPNs, IP addressing, basic switching). Bonus Points: Experience supporting users across multiple countries or time zones in APAC. Experience working in and administering IT Service Management tools like ManageEngine and Atlassian Jira. Basic familiarity with PowerShell and scripting. Familiarity with ITIL. Relevant IT certifications. Join Unlimit Team now!   Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Location: USA Workplace: Remote Solvd Inc. is a rapidly growing AI-native consulting and technology services firm delivering enterprise transformation across cloud, data, software engineering, and artificial intelligence. We work with industry-leading organizations to design, build, and operationalize technology solutions that drive measurable business outcomes. Following the acquisition of Tooploox, a premier AI and product development company, Solvd now offers true end-to-end delivery—from strategic advisory and solution design to custom AI development and enterprise-scale implementation. Our capability centers combine deep technical expertise, proven delivery methodologies, and sector-specific knowledge to address complex business challenges quickly and effectively. We are looking for a Senior Data Engineer to build the four source connectors and ingestion pipeline that turns raw knowledge content into a governed, permission-tagged corpus in S3 and Amazon Bedrock Knowledge Bases. You’ll own the ingestion workstream end to end inside an architecture set by the Solution Architect, working paired with the retrieval engineer so no deliverable sits with one person. The mission: get every in-scope item from four source systems into the index with its metadata, permissions, and lineage intact — on a sync schedule the client can tune, with retirement propagating on the next run. WHAT YOU’LL DO - Build the iKNOW connector against Oracle B2C Service knowledge APIs — full inventory extract, then incremental sync by modified date with article status and answer version captured. - Build SharePoint, OneDrive, and Teams connectors on Microsoft Graph — site and drive enumeration, delta queries for incremental change, and capture of sharing and group membership as permission metadata on every item. - Build the Sitecore connector against its content APIs for public web content in scope. - Implement the ingestion pipeline — landing in S3 with per-source prefix convention, document conversion and text extraction, deduplication by content hash, metadata enrichment from taxonomy, and Bedrock Knowledge Base data source sync with chunking parameters set by the architect. - Produce inventory extracts for content disposition reviews and counts that feed the end-of-Phase-1 re-baselining. - Implement retirement handling — items marked retired or deleted at source are removed from the index on the next sync. - Handle throttling and backoff for Oracle and Microsoft APIs, idempotent re-runs, and failure isolation per source so one connector’s outage does not stall the others. - Instrument every pipeline stage with CloudWatch metrics and write the ingestion runbooks. - Pair with client IT during weeks 7–10 so they can run, re-run, and extend the pipelines after transition. REQUIRED SKILLS & EXPERIENCE - 4+ years building data pipelines in production, at least 2 of them on AWS with Python. - Hands-on with Microsoft Graph API for SharePoint and Teams content — delta queries, permissions, and throttling — or equivalent enterprise content platform experience. - Experience landing unstructured content (HTML, Office documents, PDF, chat transcripts) into S3 and preparing it for search or vector indexing. - Working knowledge of Amazon Bedrock Knowledge Bases data sources and sync behavior, or a comparable vector ingestion path on OpenSearch. - Infrastructure-as-code experience with Terraform or AWS CDK and CI for pipeline deployment into a client-owned account. - Comfortable working from a shared backlog in client repositories with documentation written as the work is done. PREFERRED QUALIFICATIONS - AWS Certified Data Engineer Associate. - Prior integration with Oracle B2C Service or another Oracle Service Cloud product. - Prior integration with Sitecore XM or XP content APIs. - Experience with AWS Glue, Step Functions, or EventBridge for orchestration, and with document parsing libraries for Office and PDF formats. When you join Solvd, you'll… - Shape real-world AI-driven projects across key industries, working with clients from startup innovation to enterprise transformation. - Be part of a global team with equal opportunities for collaboration across continents and cultures. - Thrive in an inclusive environment that prioritizes continuous learning, innovation, and ethical AI standards. Ready to make an impact? If you're excited to build things that matter, champion responsible AI, and grow with some of the industry’s sharpest minds. Apply today and let’s innovate together. Solvd is an equal opportunity employer.

Location: Ta' Xbiex, Malta At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include: Global card processing Digital wallet infrastructure Cross-border merchant accounts Alternative payment methods (APMs) Corporate accounts for legal entities We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech. At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you. Role Overview We are seeking a Legal Counsel to join our growing legal and compliance function in Malta. This role offers an exciting opportunity for a proactive, detail-oriented, and business-minded professional to manage a wide range of legal matters, including contract management, corporate governance, compliance, and data protection. You will act as a trusted advisor to management and internal teams, ensuring that the group’s operations align with applicable legislation, internal policies, and regulatory expectations. Key Responsibilities 1. Contract Management Draft, review, and negotiate agreements with external counterparties (suppliers, partners, financial institutions, IT vendors, marketing agencies, etc.) for Colibrix group companies in Malta. Ensure contractual terms comply with applicable laws, internal policies, and company interests. Manage the document execution process via DocuSign or other e-signature tools (agreements, board resolutions, internal approvals). Review and update company Terms & Conditions , client agreements, and other onboarding-related documentation. Support the Client Relations and Compliance teams with legal input on AML/KYC and regulatory matters. 2. Corporate Governance Prepare and maintain corporate records, including board and shareholder resolutions, articles of association, registers of directors/shareholders , and meeting minutes. Draft and coordinate internal policies and procedures, maintaining a centralised register and archive. Collaborate with corporate secretaries to update legal databases, contract registers, and correspondence archives. Ensure proper management, confidentiality, and secure storage of corporate documentation. 3. Compliance and Data Protection Act as the Data Protection Officer (DPO) , maintaining privacy policies, GDPR procedures, and internal training programmes. Support the Compliance team in interpreting new regulations and updating internal policies accordingly. Provide legal support for internal risk management, memos, and procedural documentation. 4. Internal Legal Support Review and advise on internal documentation such as employment agreements, service contracts , and intercompany agreements. Provide guidance to internal teams on matters of corporate governance, data protection, IP rights, and employment law . Assist in coordinating audits, inspections, and regulatory requests , ensuring accuracy and compliance. 5. Legislative Monitoring and External Liaison Monitor and analyse legal and regulatory developments relevant to the Group’s operations. Coordinate with external law firms and consultants on complex legal and regulatory issues. Requirements Degree in Law; qualification to practice in an EU jurisdiction preferred. 3–5+ years of experience in a corporate or in-house legal role, ideally in financial services, payments, or technology. Strong understanding of contract law, corporate governance, GDPR, and compliance frameworks . Excellent English communication skills (written and verbal). High attention to detail, analytical mindset, and ability to work independently. What We Offer Opportunity to shape the future of fintech solutions within a growing international company. Collaborative and transparent team culture that values your expertise and ideas. Continuous professional growth and development opportunities. Competitive compensation and benefits package. Hybrid work flexibility and a modern, dynamic work environment in Malta. *Employment will be offered by Mellifera Kartiera Limited, registration number C107685, legal address: Villa Malitah, Mediterranean Street, The Village, St. Julians, STJ 1870, Malta, which is part of the group of companies operating under the COLIBRIX ONE brand. COLIBRIX ONE  is a brand representing a group of legal entities, including Mellifera Kartiera Limited, Colibrix Limited, and Mellifera Operations Limited. While this position is offered within Mellifera Kartiera Limited, the employer reserves the right to offer employment through another legal entity within the group.

Location: Minsk; Tbilisi Workplace: hybrid National Retail Solutions (NRS), a wholly owned subsidiary of IDT Corporation, helps independent retailers compete with large chains and online merchants. Our point-of-sale systems, store management tools, consumer ordering apps, web storefronts, and loyalty programs serve nearly 40,000 stores across the United States. We are fundamentally modernizing our AWS platform: infrastructure as code throughout, elastic capacity, strong security controls, comprehensive observability, and automated, controlled delivery. Join our talented team of DevOps engineers to shape the architecture, establish engineering standards, and drive incremental migrations while keeping production fully reliable. An AI-first mindset and strong software engineering ability are essential. You are comfortable diving into unfamiliar repositories and following problems across application code, infrastructure, and production behavior. We are looking for a high-performing engineer who sets a high bar, takes initiative, and sees difficult problems through. You uncover weaknesses, deliver measurable improvements, and take pride in building systems others can depend on. You hold yourself accountable for how your work performs in production. What You Will Do Build infrastructure as code. Manage infrastructure, networking, access controls, and supporting services through reusable, reviewed code. Enforce policies, detect configuration drift, and replace ad hoc changes with repeatable workflows and controlled emergency access. Make compute elastic and efficient. Automate scaling and dynamic rightsizing, improve cost visibility, and partner with developers to remove constraints on scaling. Own the lifecycle of golden AWS images (AMIs), including building, scanning, patching, validation, and rollout. Build and operate Docker workloads. Partner with developers to containerize suitable services. Standardize Dockerfiles, automate image builds and scanning, manage image lifecycles, and troubleshoot containers in production. Implement security with SecOps. Translate policy into least-privilege IAM, tightly scoped security groups, network segmentation, account isolation, secure credentials and secrets, encryption, and access auditing. Embed security into delivery. Own scanning platforms and pipeline integrations for code, dependencies, secrets, infrastructure, and images. Catch issues before merge wherever practical and enforce deployment gates. Coordinate vulnerability remediation, deadlines, and documented exceptions with SecOps and developers, owning infrastructure fixes. Automate and control releases. Build CI/CD pipelines with appropriate approvals, policy checks, protected environments, traceable releases, and dependable rollback. Establish release standards with development teams and adopt progressive deployment approaches where useful. Provide dependable environments. Automate provisioning and teardown of ephemeral environments and maintain staging, pre-production, and load-testing infrastructure. Support developer-owned load and performance tests through capacity analysis, infrastructure measurements, and tuning. Make systems observable. Establish metrics, structured and centralized logs, traces, and dashboards. Build actionable alerts for failures, emerging trends, anomalies, and capacity risks across infrastructure and customer-facing transactions. Apply AI to engineering and operations. Use assistants and agents with repositories, cloud APIs, and operational data to investigate issues, analyze trends, recommend improvements, and implement solutions. Review outputs critically and validate changes before rollout. Improve reliability and recovery. Help define reliability targets, test restoration and recovery procedures, share on-call responsibility, and lead infrastructure-related investigations with developers and support teams. Turn incident findings into lasting improvements. Build tooling and support platform adoption. Develop tested internal tools, services, APIs, and self-service capabilities. Maintain useful documentation, runbooks, and clear service ownership. Help teams migrate to the new platform and retire legacy infrastructure. Location and Working Hours This role is open to candidates based in Belarus or Georgia, with at least four hours of overlap with the business day in New York (US Eastern Time). The role includes participation in a shared on-call rotation . What You Bring Experience: 5 or more years in DevOps, platform engineering, site reliability engineering, or software engineering, with meaningful ownership of production systems. Software engineering: Demonstrated ability to design, write, review, test, and maintain code, with strong skills in a language such as Python, JavaScript, or Go, plus shell scripting. Previous experience in a software development role is a strong advantage. AI-first approach: Demonstrated use of AI assistants and agents to deliver engineering and operational improvements. You can delegate substantial work to AI agents, critically evaluate their output, and independently validate results. AWS: Strong production AWS experience across compute, Auto Scaling, load balancing, networking, IAM, and managed databases. IaC: Strong infrastructure-as-code experience with tools such as Terraform, CloudFormation, or Pulumi, including bringing existing infrastructure under consistent, version-controlled management. Docker: Strong hands-on experience with Dockerfiles, multi-stage builds, image optimization, container networking, configuration and secrets handling, and runtime troubleshooting. Golden images: Experience building and maintaining golden AWS images (AMIs), including automated configuration, patching, validation, and rollout. CI/CD: Experience designing and maintaining pipelines with automated builds, security checks, deployment approvals, and reliable rollback. Systems and troubleshooting: Strong Linux and networking fundamentals, with experience diagnosing production problems using metrics, logs, and traces. Security: Hands-on experience implementing cloud access controls, integrating security scanning into development workflows, and remediating infrastructure vulnerabilities in partnership with security teams. Databases and Data Stores: Experience supporting relational, document, and in-memory data stores—such as Amazon RDS, MongoDB, Redis, or similar technologies—with a focus on performance, reliability, and recovery. Engineering judgment: Sound judgment about scaling, failure handling, security, performance, and cost. Collaboration: Strong collaboration skills across software engineering, SecOps, QA, and support teams. You build productive working relationships, communicate tradeoffs clearly, and work through problems together. You make it easier for others to build, release, and operate software safely, and take shared responsibility for resolving issues across team boundaries. Incident response: Experience handling production incidents, communicating clearly under pressure, and following through on corrective work. Communication Skills: Strong written and spoken English. You explain complex technical issues clearly and coordinate effectively across teams in everyday work and during incidents. We value depth of understanding over familiarity with every named tool. Software engineering ability, effective use of AI, and ownership of production outcomes are core requirements Nice to Have: Experience modernizing established platforms through incremental migrations Container orchestration with ECS or Kubernetes Analytics databases such as ClickHouse or streaming services such as Amazon Kinesis High-volume, transaction-heavy systems Developer self-service platforms or progressive delivery Our benefits: Remote b2b (Georgia) or hybrid / remote (Belarus) work opportunity! Stable job with long-term growth perspective. Competitive salary with annual performance review. Really good hardware. An exciting and challenging job with talented people around. Continuous learning and career growth opportunities. Compensation for professional training, seminars, and conferences. Referral program – get rewarded for helping us grow the team with talented people. Company-supported English classes to enhance your professional growth. More perks for the Minsk office employees. A few words about us: IDT Corporation is a global communications company founded in 1990 and headquartered in Newark, New Jersey. We are industry leaders in prepaid communication and payment services and one of the largest international voice carriers. We are listed on the NYSE, employ over 1800 people across 20 countries, and have over $1.5 billion in revenues.  We are not ”another big IT corporation”— we encourage and support in-house entrepreneurs in developing their ideas into business actions. Our National Retail Solutions brand provides a sales management system and POS equipment to small and medium-sized businesses. With the help of NRS, business owners can solve a management problem: the product includes integrated advertising, data analysis, and payment processing.

Location: Remote Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. About the Role Alpaca is looking for a collaborative and detail-oriented Due Diligence Analyst - Americas (ET hours) to join our Risk team. In this role, you will support the onboarding of new partners, including international fintechs and financial institutions, by helping ensure that required due diligence, risk, compliance, and AML standards are met before launch. This is a hands-on, partner-facing role that sits at the intersection of risk management, third-party due diligence, compliance, operations, and project execution. You will help evaluate prospective partners, review key documentation, coordinate internal requirements, and guide partners through the onboarding process. The ideal candidate is organized, analytical, comfortable communicating with external stakeholders, and able to manage multiple onboarding workstreams in a fast-paced environment. What You’ll Be Doing: Support due diligence reviews for new and existing partners, including fintech companies, financial institutions, vendors, and other third-party service providers. Communicate regularly with prospective and onboarding partners globally to help them understand requirements, timelines, and outstanding documentation needs. Conduct and support third-party risk management processes, including KYC, KYB, enhanced due diligence, policy and procedure reviews, customer onboarding flow reviews, and risk assessments. Review partner-provided documentation for completeness, consistency, and potential risk indicators. Track partner onboarding progress, follow up on outstanding items, and help ensure required documents are submitted ahead of launch deadlines. Respond to partner questions related to the onboarding and due diligence process, escalating requests or issues as appropriate. Work closely with internal teams, including Operations, Compliance, AML, Legal, Product, and Project Management, to ensure partner integrations meet internal requirements. Identify process gaps, recurring partner questions, or documentation issues, and contribute to improvements in the partner onboarding and diligence process. Maintain accurate records of diligence reviews, decisions, approvals, and supporting documentation. What You’ll Need: Experience: 2–3+ years of experience in risk management, operational risk, third-party risk, compliance, AML, financial crime, or related functions within financial services, fintech, brokerage, or another regulated industry. International Mindset: Comfort working with international partners and reviewing diligence materials across different jurisdictions and regulatory environments. Analytical Skills: Strong critical thinking skills with the ability to identify anomalies, inconsistencies, gaps, and potential risk indicators in documentation, data, and partner responses. Organizational Skills: Strong project management and prioritization skills, with the ability to manage multiple partner onboarding processes simultaneously. Communication Skills: Excellent written and verbal communication skills, including the ability to explain requirements clearly to external partners and internal stakeholders. Cross-Functional Collaboration: Ability to work effectively across Risk, Compliance, AML, Operations, Legal, Product, and Project Management teams. Proactive Ownership: A self-starter mindset with strong accountability, sound judgment, and the ability to operate independently in a rapidly evolving environment. Education: Bachelor’s degree in Finance, Business, Economics, Risk Management, Criminal Justice, International Relations, or a related field. Nice to Haves: Familiarity with financial services regulatory expectations, including BSA/AML, KYC, KYB, enhanced due diligence, and third-party risk management practices. Experience supporting partner, vendor, or third-party onboarding in a fintech, brokerage, payments, banking, or financial services environment. Understanding of operational resilience, business continuity, cybersecurity, data protection, or outsourcing risk frameworks. Experience reviewing policies and procedures related to AML, sanctions, customer onboarding, fraud, compliance, or operational controls. Familiarity with broker-dealer, introducing broker, or embedded finance models. Experience using case management, GRC, CRM, or project tracking tools. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: Remote - Americas Who We Are: Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts. Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it. Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator. Our Team Members: We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond! We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply. Your Role: As a Customer Success Manager at Alpaca, you are the front line in our pursuit of enabling financial markets access for everyone on the planet. You'll work with our partners (customers) from contract signature through renewal, ensuring they have a positive experience leading to successful outcomes. Reporting to the Director, Success, this role supports Alpaca's B2B brokerage and crypto offerings, helping customers launch and scale US securities and crypto trading applications worldwide. We're looking for someone who brings hands-on experience in the brokerage, crypto exchange, or trading-platform industry and understands the unique operational, regulatory, and technical challenges of supporting customers in financial markets. Things You Get To Do: Act as the primary contact for B2B/enterprise customers, accountable for building and maintaining strong relationships with key contacts throughout the customer lifecycle Ensure customer satisfaction, retention, and success Manage escalations, internally and externally, with a focus on customer empathy Maintain regular contact with customers to understand their business priorities, monitor their progress toward achieving key results, and continually identify and mitigate risks (relationship, commercial, etc.) Work with partners to accurately forecast growth and identify and monitor progress toward shared goals Drive adoption of Alpaca features (new and existing) among our Live Partners Identify and disseminate best practices and pitfalls Represent the partner internally across multiple groups, including Marketing, Product, and Operations Maintain positive relationships, internally and externally, to drive overall success and overcome obstacles Provide internal communication and reporting on overall account status, health, and risk Develop a success strategy for ensuring customer success Identify areas and consider solutions for improvement and optimization within Alpaca Deliver QBRs and executive reports that align customer goals with platform outcomes Serve as a trusted advisor to customers’ leadership teams, aligning Alpaca capabilities with their go-to-market strategy Own the full customer lifecycle post-signature, including onboarding, activation, expansion, and renewal Collaborate cross-functionally with Product, Sales, and our Broker-Dealer to leverage process understanding, champion partner needs, and influence roadmap priorities Perform ad-hoc duties and responsibilities as assigned Who You Are (Must-Haves): 4–6 years of experience in a customer success role managing customer relationships Direct professional experience working at a brokerage, broker-dealer, crypto exchange, or trading platform Hands-on understanding of brokerage or crypto trading operations, including customer onboarding, account funding, trading workflows, and the operational or compliance challenges associated with financial markets Comfortable working US hours (ET) in a remote setup Understanding of and experience with key technology concepts, such as SaaS and APIs FinTech experience, especially within the broker-dealer business Experience working with both large and small companies A dedicated interest in Alpaca's mission to enable financial services access to everyone on the planet Ability to work remotely and independently and to self-manage time and obligations Flexibility to jump in where and when needed to help drive Alpaca's growth Desire to learn Ability to manage customer relationships across companies of various sizes A team player who thrives on ownership, transparency, and being relentlessly partner-first. We move fast, support each other, and aim to grow together. Who You Might Be (Nice-to-Haves): Experience supporting B2B brokerage-as-a-service, embedded investing, or trading API platforms Familiarity with US securities brokerage infrastructure, including clearing, custody, settlement, and broker-dealer compliance. Experience supporting API integrations or technical onboarding for trading applications. Experience working with international B2B clients or fintech partners launching financial products across multiple markets. Experience managing institutional trading customers or strategic fintech partnerships. Startup mindset suited to a fast-paced, high-growth environment. How We Take Care of You: Competitive Salary & Stock Options Health Benefits New Hire Home-Office Setup: One-time USD $500 Monthly Stipend: USD $150 per month via a Brex Card Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce. Recruitment Privacy Policy

Location: APAC About the company Hi, we're Ondo Finance. Our mission is to provide institutional-grade, blockchain-enabled investment products and services. We have both a technology arm that develops decentralized finance technology, and an asset management arm that creates and manages tokenized funds. We were the first company to tokenize exposure to US Treasuries, and have since expanded into several other assets. We are also focused on incubating protocols that can support both tokenized real-world assets and traditional crypto. Founded by folks from Goldman Sachs Digital Assets Team, we’re backed by some of the best investors in the world including Founders Fund, Coinbase Ventures, Pantera Capital, Tiger Global, and more. We are currently the leaders in the space in terms of AUM and are well capitalized to continue growing the firm. We're fully remote, with team members across the U.S, EMEA and APAC. About the Role We’re looking for a highly organized, proactive, and execution-driven Senior Event Manager to join Ondo Finance. This role will partner closely with the Marketing Events Lead to support the delivery of Ondo’s global event strategy, with big emphasis on APAC. Reporting to the Marketing Events Lead, this role will play a key part in executing Ondo’s global event strategy, managing internal offsites and supporting high-impact external events, including industry conferences, partner activations, executive gatherings, and institutional events. You’ll be responsible for managing multiple event workstreams from planning through execution, ensuring timelines, budgets, vendors, and deliverables are organized and on track. We're looking for someone who can operate independently, anticipate needs, proactively communicate updates, and take full ownership of assigned projects. This role is ideal for someone who thrives in a fast-paced, global environment, has exceptional attention to detail, and enjoys building scalable processes that improve how events are planned and executed. Target outcomes Seamless delivery of internal offsites and external event activations, with high stakeholder satisfaction Successful execution of Ondo’s global event strategy through reliable operational ownership and support Consistent delivery of multiple concurrent event workstreams on time and within budget Strong stakeholder confidence through proactive communication, accountability, and timely follow-through High-quality attendee, speaker, and partner experiences across events Scalable event operations supported by efficient processes, documentation, and technology Responsibilities Own end-to-end planning and execution of internal offsites including leadership, team, and company-wide, ensuring high-quality delivery Manage assigned external event workstreams, including industry conferences, sponsorships, partner activations, VIP receptions, and institutional gatherings Source venues, negotiate contracts, and manage relationships with hotels, production agencies, AV providers, caterers, and other vendors Develop and maintain event timelines, project trackers, budgets, production schedules, run of show, and logistics documentation Manage multiple concurrent projects, ensuring deadlines, deliverables, and stakeholder expectations are met Proactively communicate project updates, identify potential risks or blockers, and recommend solutions before issues escalate Oversee attendee registration, communications, travel coordination, accommodations, and overall guest experience Manage event budgets, invoices, payment coordination, and post-event financial reconciliation Coordinate speaker logistics, including onboarding, scheduling, travel, presentations, and onsite management Manage sponsorship deliverables, branding requirements, and partner commitments Collaborate cross-functionally with Marketing, Design, GTM, Leadership, Legal, Finance, and other internal teams Coordinate with external agencies and production partners to ensure seamless event execution Maintain accurate, centralized event documentation, trackers, vendor information, and post-event reporting Lead post-event evaluations, including stakeholder feedback, key learnings, and recommendations to improve future events Develop and refine event playbooks, templates, workflows, and operational processes to support a growing global events program Identify opportunities to leverage technology, automation, and AI to streamline event planning, coordination, and reporting Support onsite execution for domestic and international events as needed Requirements 8+ years of experience in event management, production, or operations, with demonstrated ownership of complex corporate events Proven experience independently managing events from initial planning through onsite execution Strong background in venue sourcing, contract negotiation, vendor management, budgeting, and event production Exceptional organizational skills, attention to detail, and ability to manage multiple priorities simultaneously Strong problem-solving skills and sound judgment, with the ability to make informed decisions independently and know when to escalate issues Demonstrated ability to take initiative, anticipate challenges, and proactively resolve issues with minimal oversight Strong written and verbal communication skills, including the ability to provide clear, timely updates and effectively manage stakeholder expectations Proven track record of meeting deadlines, following through on commitments, and maintaining accurate project documentation Experience collaborating with senior leadership and cross-functional teams Comfortable operating in a fast-paced, evolving environment with shifting priorities Proficiency with Google Workspace and event/project management tools Interest in leveraging AI, automation, and technology to improve operational efficiency Willingness to travel domestically and internationally to support onsite event execution Based in APAC time zone Nice to haves Experience producing executive-level, institutional, or high-touch VIP events Experience in TradFi, fintech, crypto, or DeFi Experience managing global events across APAC, North America, EMEA, and LATAM Experience working with external production agencies and managing complex vendor relationships Familiarity with event registration platforms, CRM systems, and event marketing tools What we offer Competitive compensation including but not limited to salary, future token rights, and/or equity (according to your preferences) — We are well-funded and believe that great talent deserves great compensation. Full benefits (medical, vision, and dental) and flexible vacation policy (PTO). Remote-first team across many countries — You will be an early team member helping shape our vision, culture, and design practices. A+ colleagues — Our team includes alumni from: Goldman Sachs, Blackrock, Two Sigma, Bridgewater, SpaceX, AWS, Meta, Google, McKinsey, Circle, Uniswap. Best-in-class investors — We are proud to be backed by leading crypto experts and VCs, including Pantera Capital, Founders Fund and Coinbase Ventures.