Location: Argentina
Brainlabs is the independent, founder-led agency building the future of media. We have over 1000 Brainlabbers based across the global, all united through the 12 principles laid out in our Culture Code. We're full-service, with people and AI agents working side by side, all aligned to one thing: maximizing our clients' revenue through a genuinely scientific approach to media. If you want to help play your part in achieving this for the world's biggest brands in an environment that will support and challenge you in equal measure, this is where you do it.
Tell me about this role!
As a
Manager, SEO & Data Analytics
, you will help shape how we define, measure, and report performance across a single enterprise SEO program. You will turn complex search, AI visibility, keyword, and reporting requirements into clear methodologies that client teams can use with confidence. This role sits at the intersection of SEO strategy, data analysis, and stakeholder reporting, helping ensure our measurement approach is consistent, actionable, and aligned to client business goals.
What you do
Define reporting requirements, measurement frameworks, and governance standards across SEO and AI Search workstreams for a single enterprise client.
Build durable approaches for keyword coverage, AI visibility tracking, prompt categorization, reporting cadence, and KPI interpretation.
Partner closely with SEO, data, and client delivery teams to turn ambiguous asks into structured requirements.
Identify reporting risks or gaps and ensure insights are clear enough to support executive-level decision-making.
Who you are
Strong enterprise SEO, B2B SaaS, measurement, and reporting experience
Comfortable working with imperfect or evolving data, with the ability to create structure, rigor, and consistency
BigQuery and Adobe Analytics experience
Strong data analysis skills with the ability to translate technical details into clear business implications
Highly organized, detail-oriented, and confident working across SEO, analytics, and client stakeholders
How you succeed
You will live our culture code every day!
Effective campaign creation and delivery metrics.
Internal targets/metrics on technology adoption and process optimisation met.
You will hit our quality assurance metrics on all campaigns you lead.
Client satisfaction targets being met (internal & external).
Learning certifications created and met across the practice.
Actively managing workload of your delivery teams to maximize output.
What's in it for you ✨
This is a full time role
(en relación de dependencia)
Hybrid salary (50% of your net salary in USD)
20 working days vacation plus all Argentina public holidays.
Private healthcare (OSDE 360).
Adaptive/hybrid working.
Free breakfast and lunch when in office.
Access to learning and development opportunities.
Mobility programmes - work from another country for up to 30 days!
#LI-CO1
What happens next?
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
A note on our offices:
We pride ourselves in being a company with an office-centric culture and, for the majority of roles we expect people to be in commuting distance of the office and come in for around 3 days per week.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
For details regarding our data processing activities, please refer to our
Candidate Privacy Notice
Protect Yourself from Job Scams:
We've been made aware of fraudulent job offers circulating in Brainlabs' name. Your safety is our priority, so please stay vigilant. Brainlabs will never ask you to transfer money, pay for a job opportunity, or request sensitive information such as Social Security numbers, banking details, or passwords via email, WhatsApp, or unsecured channels. Our official hiring communications only come from verified email domains (@brainlabsdigital.com, @brainlabs.ai, @exverus.com, @jacknimble.com.au, @sparro.com.au) and trusted platforms including Greenhouse, Upwork, Yuno Juno, and Remote. If you receive a suspicious message claiming to be from Brainlabs, do not engage. Instead, forward it immediately to
security@brainlabsdigital.com
. We're committed to protecting our community and ensuring a safe candidate experience. Thank you for your vigilance.
RELOCATION TO UK Location: Hybrid (Cambridge, UK). Must be based in or be willing to relocate to a comfortable commuting distance of the Cambridge office.
Company Jagex is the developer of the enduring RuneScape franchise, creating deep, community-powered games and expanding into a multi-genre ecosystem.
What you will do
Drive the execution of the design vision across external development and outsourcing partners.
Act as the primary design contact for co-development teams, providing clear direction and support.
Translate high-level creative vision into actionable design guidance for high-quality gameplay and content.
Review features, gameplay systems, and content, providing constructive feedback to maintain quality.
Collaborate with Creative Leadership and Production to ensure consistency across all development areas.
Identify risks and blockers early, working proactively with partners to resolve them.
Requirements
Proven experience leading design efforts on shipped PC or console titles.
Experience working with co-development studios, outsourcing partners, or distributed teams.
Strong proficiency with Unreal Engine 5, including Blueprints, Data Assets, and Gameplay Framework.
Excellent communication, presentation, and stakeholder management skills.
Ability to influence teams and drive alignment without direct line management responsibility.
Must be based in or be willing to relocate to the UK (Cambridge area).
Culture & Benefits
Private Healthcare, including a Dental Plan.
Minimum 6% Pension contributions and Life Insurance.
Employee Assistance Programme and onsite Counselling.
Discretionary annual performance bonus.
Flexible working hours and enhanced family leave policies.
25 days annual leave plus Bank holidays, with the option to buy/sell holidays.
ГибридleadВеликобритания; LEAD DESIGNER (UNREAL 5) | RELOCATION TO UK | JAGEX #relocation #fulltime #artjob #gamedev #ue5 https://teletype.in/@courierus/6qh12FPo-64; RELOCATION TO UK Location: Hybrid (Cambridge, UK); Must be based in or be willing to relocate to a comfortable commuting distance of the Cambridge office ; Must be based in or be willing to relocate to the UK (Cambridge area)
Location: Austin, TX; Dallas, TX ; Houston, TX ; Kansas City, MO ; San Antonio, TX ; St. Louis, MO
Project Manager
Michels Underground Cable, Inc.
Location: Various | Full-time | Travel Required
Installing underground cables for power transmission, power distribution, renewable energy and communication networks is a necessary step in hardening the electrical grid, delivering reliable communication networks, and integrating renewable energy into our existing systems.
Michels Underground Cable, Inc.
is one of the most trusted underground line and duct bank contractors in the United States. We do it all – from directly burying or installing protective casing for solid and stranded conductors and copper, fiber optic and coaxial cable.
Our work improves lives. Discover how a career at
Michels Underground Cable, Inc.
can change yours.
Position Summary
As a
Project Manager
, you will be responsible for managing a phase of a large complex project or manage multiple large sized projects. This position is accountable for all aspects of a projects success from the initial proposal/bidding process, to meet or exceed the clients’ expectations, to the profitable completion of the jobs, with a special emphasis on safety performance. It is essential to be reliable, self-motivated, goal oriented, organized and professional. Critical for success are excellent verbal and written communication skills, and the abilities to work well in teams and quickly make decisions. This role will support data center and mission critical projects while focusing on medium voltage (MV) duct banks, substation feeds, underground transmission, and campus distribution systems.
Why Michels Underground Cable, Inc.?
Customers trust us to build cables that will be out of sight, but in high demand
Our steady, strategic growth revolves around a commitment to quality.
Family‑owned and operated organization with long‑term stability
We invest an average of
$5,000 per employee per year
in training and career development.
We perform
high-impact, essential work
that supports homes, businesses, and communities.
A culture where
everyone shares responsibility for safety
, regardless of title
We’re part of the Michels family of companies—one of North America’s largest and most diversified energy and infrastructure contractors.
We offer a
comprehensive benefits
program including:
Health, Dental, and Life Insurance
Flexible Spending Accounts (FSA) and Health Savings Account (HSA)
Short- and Long-Term Disability Insurance
401(k) Retirement Plan
Legal Assistance and Identity Theft Protection Plans
(Benefits may vary based on position and location)
Why You?
You like to surround yourself with dedicated, value-driven people.
You thrive on new challenges and evolving technologies.
You think “we’ve always done it this way” is not a good enough reason.
You want to know your efforts are recognized and appreciated.
You like making your own decisions—with the right support.
You want to be part of a team that improves lives through essential infrastructure.
What It Takes
5+ years of related experience, or equivalent combination of education and experience
Experience working on medium voltage (MV) duct banks, substation feeds, underground transmission, or campus distribution systems for data centers
Experience with Project Management software (Primavera, HCSS, etc.)
Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record as determined by the Michels Review Team
Ability to travel and commit to long term onsite projects
Desired Qualifications
Bachelor’s degree in Project Management, Construction Management, Engineering, or related field
Join a company that powers progress. Be a part of Michels Underground Cable, Inc.— where you don’t just build projects, you build a career.
AA/EOE/M/W/Vet/Disability
https://www.michels.us/website-user-privacy-policy/
Location: San Francisco, CA | New York City, NY | Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Computer Use team focuses on teaching Claude to see, use, and understand computer interfaces. As a Research Engineer on the team, you'll work on advancing our models' ability to reliably and safely operate real software. We're looking for someone who's genuinely excited about both the research and the product sides of computer use.
Your work will translate directly into model improvements in our own and our customers' products. You can try Claude's computer use capabilities today through the Claude in Chrome extension and Claude Cowork.
Key Responsibilities:
Design and run experiments to improve Claude's perception and agentic capabilities
Develop robust, reliable evaluation frameworks for measuring our models' ability to complete complex computer tasks
Build and improve computer use and vision reinforcement learning training environments
Create pipelines and tools to test and validate complex RL environments
Collaborate with teams across the model training and infrastructure stack to improve our production training setup
Partner with product teams to bring research advances into production
Minimum Qualifications:
Software engineering experience and proficiency in Python
Experience training, fine-tuning, or evaluating machine learning models
Strong communication skills and a collaborative working style
Care about the societal impacts and safety of your work
Preferred Qualifications:
Experience training models for computer use or other agentic capabilities
Experience with reinforcement learning, particularly in long-horizon or sparse-reward settings
Familiarity with multimodal model training
Experience building evaluations or benchmarks for agentic systems
Experience building reinforcement learning environments, simulation systems, or large-scale ML infrastructure
Experience working closely with product teams to drive model improvements
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$500,000
—
$850,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Belgrade
Workplace: onsite
About Unlimit
Unlimit is a global fintech ecosystem built to eliminate financial borders holding businesses back. The company provides the extensive infrastructure needed to scale globally, integrating payment processing, multi-currency business accounts, BaaS and crypto gateways into a single, intelligent platform.
Across 17 offices globally, Unlimit bridges hyper-local expertise with a high-capacity financial network, giving companies the agility to expand across regions with operational confidence and speed. Driving the evolution of payments, Unlimit is transforming its infrastructure from human-operated fintech into AI-native financial infrastructure — where APIs are consumed by machines, integrations are negotiated by agents, and systems evolve continuously through intelligent automation. Our next users are not only humans. They are AI agents acting on behalf of humans and businesses.
Unlimit serves more than the needs of businesses today; we are building the nervous system for a borderless global economy.
As Unlimit expands into new markets, each license we obtain connects us to that country's banking infrastructure — domestic clearing and direct interaction with other participants in the banking system. This role owns the integrations that bring those rails live: working hands-on with central banks, national clearing systems, and third-party BaaS providers.
You'll act as both project lead and solution engineer — running each integration with the regulator or provider and doing the technical implementation yourself. It's a role that sits between delivery and architecture: you own a project end to end while staying deep in the technical detail.
What You'll Be Doing
Own central bank and clearing integration projects end to end, from kickoff to go-live, as Unlimit enters new licensed markets.
Act as the primary technical and project contact for regulators and their assigned counterparts.
Manage the full onboarding path: credentials and environment setup, certification test cases, and production activation.
Set and defend realistic launch timelines, and keep projects on track within their delivery window.
Design and implement the connections that plug Unlimit into local clearing and payment systems.
Deliver integrations with third-party BaaS providers to bring additional payment rails online.
Document integrations and hand over clean, maintainable solutions to engineering and operations.
Our Tech Stack
You'll work across a stack that includes:
Backend & tooling: JVM, Kotlin, Java, Spring Boot, Modulith, Javalin, jOOQ, Temporal
Integration & messaging: REST and SOAP/XML web services, ISO 20022; Kafka and SQS/SNS for internal eventing
Security: mTLS, PKI, certificate-based authentication, and digital signatures — standard for central bank and clearing connections
Cloud & infrastructure: AWS, Docker, Kubernetes, Terraform, GitLab CI/CD
What We're Looking For
5+ years in payments, banking, or integration engineering, with hands-on ownership of complex integration projects.
Direct experience integrating with central banks and/or national clearing and settlement systems.
Hands-on familiarity with payment schemes and networks such as SWIFT and SEPA.
Strong understanding of payment rails, clearing, and settlement flows.
Comfort with payment messaging standards and integration patterns (ISO 20022, MT/MX, SOAP/REST web services, certificate-based auth).
The ability to run a regulated project independently — managing scope, timelines, and regulator communication without close supervision.
A solid awareness of AI-driven engineering practices and where the tooling is heading.
Hands-on experience putting AI tools to work — LLMs, AI-assisted development environments, and automation frameworks — to sharpen productivity, system performance, or technical decision-making.
A clear, structured communicator who can hold their own with regulators and technical counterparties alike.
Nice to Have
Experience working directly with financial regulators, especially in Europe, Mexico, and Brazil.
Familiarity with local schemes such as SEPA (Europe), SPEI (Mexico), and Pix (Brazil).
Prior BaaS / embedded-finance integration experience.
A background in payments, banking, or fintech operating across multiple jurisdictions.
What You'll Gain
Ownership of high-impact projects that directly unlock new markets for Unlimit.
Exposure to the full fintech product landscape: acquiring, BaaS, wallets, crypto, and more.
A global company with a strong engineering culture, agile mindset, and flat hierarchy.
Collaboration with international teams across EU, LATAM, and APAC.
Join Unlimit Team now!
Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
Location: Algiers, Algeria
Workplace: hybrid
About Yassir
Yassir is the Super App designed to make your life easier. Yassir’s Mission is to serve Africans in the continent and its diaspora while creating economic opportunities for service providers and infusing social values. We aspire towards providing our users with the most essential services to their door by leveraging technology and a large ecosystem of partners. We at Yassir stand for: Ambition, Transparency & Trust, Quality, Performance. And we are growing fast - super fast.
By choosing a career at Yassir, you choose to be part of one of the most impactful, fastest-growing Tech companies in Africa.
yassir.com
About the Role
Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business’s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.
About the Team
The Data Analytics team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!
Key Responsibilities
Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.
Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.
Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.
Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.
Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.
Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.
Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.
Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.
Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.
Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.
Key Requirements
Essential
2–5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.
Strong SQL skills and practical experience working with large-scale customer and transaction datasets.
Proficiency in Python for data analysis, statistical modeling, and data visualization.
Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.
Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.
Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.
Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.
Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.
Strong problem-solving, analytical thinking, and attention to detail.
Excellent written and verbal communication skills in English.
Nice to have
Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.
Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.
Exposure to machine learning, customer segmentation, or predictive analytics use cases.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: New York, NY, San Francisco, CA
About the team
The Finance team is a critical pillar of Cloudflare’s success, translating strategy into financial outcomes, and serving as a trusted voice to the public markets, the Board, and our shareholders. We value candidates who have the instinct to spot a "normalized" problem and the curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Come join us!
About the role
Cloudflare is looking for a Director of Strategic Finance & Investor Relations to serve as a key leader on our Investor Relations team and a trusted partner to the CFO, CEO, and senior leadership. This role reports to the VP of Strategic Finance, Treasury, Deal Desk, & Investor Relations and is the engine room of how Cloudflare tells its financial story to the public markets — translating one of the most differentiated technology platforms in the world into a clear, credible, and compelling investment narrative.
You will own the end-to-end quarterly earnings cycle, drive our long-term financial model and consensus discipline, partner directly with the CFO and senior leadership on guidance, and lead the analytical and communications work behind every major investor and analyst touchpoint — quarterly calls, conferences, our annual Investor Day, and ad-hoc executive projects. You will be the connective tissue between Finance, Accounting, Legal, Communications, Product, Sales, and the executive team, and the person who makes sure every number, every claim, and every word we put in front of Wall Street is accurate.
This is a high-visibility, high-ownership role on a very lean IR team. We move fast, we ship work that goes directly to the CEO, CFO, Board, and public markets, and we hold ourselves to an exceptionally high bar on accuracy — and we are AI-native in how we work, treating modern tooling as a force multiplier on insight, productivity, and rigor.
What you’ll do
As the Director, Strategic Finance & Investor Relations, you will be the operational and analytical lead for Cloudflare's engagement with the public markets. Your primary responsibilities will include:
Quarterly earnings and consensus management
Own the end-to-end quarterly earnings process: press release, supplemental financial information, prepared remarks (CEO and CFO scripts), Q&A prep, investor deck, and supporting validation work.
Partner with the CFO and senior leadership to develop the company's guidance (including share count forecasting) and own the executive-facing materials that frame guidance decisions, sensitivity ranges, and the trade-offs in how we communicate them.
Lead the Q&A preparation process — anticipated questions, suggested answers, peer transcript triangulation, key stats and proof points, and live-call backup material.
Lead the post-earnings analyst callback program, including coordinating callbacks with ~30 sell-side analysts across CEO and CFO sessions.
Drive earnings materials validation — the cross-check pass that ensures every figure, claim, and disclosure across the press release, supplemental, scripts, Q&A, deck, 10-Q, and 10-K ties out and is internally and externally consistent.
Investor engagement and external communications
Serve as a primary point of contact for sell-side analysts and institutional investors; build and maintain strong, trust-based relationships with our covering analysts and shareholders.
Articulate the Cloudflare investment narrative — our connectivity cloud strategy, the Workers and Developer Platform story, and our long-term financial model — in a way that is both compelling and credible.
Plan and execute the calendar of investor events: sell-side conferences, one-on-ones, on-site investor visits, and our annual Investor Day.
Prepare the CEO, CFO, and other senior executives for every investor interaction with tailored briefing materials, talking points, and Q&A prep.
Develop and maintain core IR collateral: investor presentation, fact sheets, IR website content, and board-of-directors investor update materials.
Investor Day and special projects
Co-lead the planning and execution of our annual Investor Day — invite tracker and registration management, co-author all presentation content and prepared remarks across all presenters, own the supporting documentation, validation, day-of logistics, and post-event follow-through.
Lead select strategic finance projects: peer benchmarking analyses, long-range financial modeling, competitive analyses, and ad-hoc executive-level financial analyses.
Cross-functional partnership and analytics
Be a trusted partner to Finance, Accounting, Legal, Communications, FP&A, and the executive team — the person who knows where every number comes from and what it means.
Monitor and synthesize analyst coverage, peer performance, investor sentiment, market dynamics, and industry trends; provide actionable insights to the CFO, CEO, and Board of Directors.
Build and maintain the internal analytical infrastructure that powers the function — the models, dashboards, trackers, and validation systems that let a small team operate at scale.
Drive the IR function's use of AI-native tooling and automation, treating modern tools as a force multiplier on insight, productivity, accuracy, and stakeholder communications.
Examples of desirable skills, knowledge and experience
To succeed in this role, you should be a strategic thinker with deep financial acumen, exceptional written and verbal communication skills, an ownership mindset, and a genuine intellectual curiosity about both the business and the public markets. Specifically:
10+ years of experience
combining investor relations, equity research, investment banking, FP&A, corporate finance, or equity investing — ideally with meaningful time in-house at a high-growth public technology company.
Deep technical fluency
with public-company reporting, financial statements, capital markets, valuation methodologies, and SaaS / consumption-based revenue models. Comfort debating modeling assumptions and valuation mechanics.
Exceptional written and verbal communication skills
— including the ability to draft in the voice of senior executives, translate complex technical or financial concepts into clear narratives for non-technical audiences, and operate confidently in high-stakes external communications.
Advanced financial modeling skills
— fluency in building, maintaining, and stress-testing operating models, share-count and dilution forecasts, guidance sensitivity analyses, and consensus benchmarks.
An ownership mindset
— comfort owning a process end-to-end, driving operational structure in a fast-paced environment, and operating with the integrity and accuracy demanded by external disclosure.
High-trust collaboration
— the ability to build credibility quickly with senior internal stakeholders (CFO, CEO, Board, Legal, Accounting, FP&A) and external stakeholders (sell-side analysts, institutional investors).
AI-native curiosity and skill
— fluency with modern AI tooling and a track record of using it to amplify your impact. We are building an AI-forward organization and the right candidate sees AI as a partner, not a threat.
Sound judgment with confidential information
— a clear understanding of materiality, fair disclosure, Reg FD, and the discretion required when working with pre-announcement financial data.
Sector background
in cybersecurity, cloud infrastructure, developer platforms, or AI preferred — existing relationships with top-tier infrastructure / software sell-side analysts and institutional investors a plus.
Bachelor's degree
in Finance, Economics, Accounting, Business, or a related field; MBA, CFA, or CPA preferred.
Compensation
Compensation may be adjusted depending on work location.
For Bay Area based hires: Estimated annual salary of $200,000 - $275,000
For New York City based hired: Estimated annual salary of $190,000 - $262,000
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Sliema, Malta
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
A unique and highly-impactful role at one of the fastest-growing global cryptocurrency exchanges. In this role, you will be working alongside the KYB team and you will be responsible for customer Know Your Business (KYB) cases that have been identified through our onboarding systems for potential money laundering, terrorist financing, Bank Secrecy Act violations and other AML or fraud related. This individual must have prior know-your-business and sanctions compliance experience.
What You’ll Be Doing
Complete comprehensive reviews of incoming customer onboarding cases and ensuring that the application of
KYB
principles are consistent with the Company’s KYB policy and
customer risk assessment
.
Reviewing KYB documents obtained from the customer, utilising our validation tools and reputable sources to verify the
AML
documentation.
Requesting appropriate
CDD
/
EDD
documentation from customers to ensure that the AML onboarding process is complete in line with our AML policies and procedures.
Follow up on pending CDD/EDD requests ensuring that communication is issued with the relevant SLA's.
Investigating possible matches generated by the scanning application that the Company uses to screen customers against
sanctions
,
PEP
's and
adverse media
news and ensuring the appropriate action is taken.
Provide information to management in respect of AML/CDD issues arising.
Maintain delivery of a high quality service level to customers and other departments ensuring all queries are dealt with in a professional manner and escalating where appropriate.
Support the enhancement of our CDD function and maintain procedures
Manage specific projects, which may arise from time to time.
What We Look For In You
Completion of tertiary higher education such as Higher Diploma, Degree and onwards.
You have two or more years’ experience in AML and CDD/EDD review or in a KYB work domain
You are a ‘team player’ who can work well within the function to deliver a quality service.
You have excellent communication and writing skills, and are attentive to details.
Willing to work on a shift schedule between Monday to Friday and some late finishes of up to 10:00 PM.
Excellent command of spoken and written English is required.
Perks &
Benefits
Competitive total compensation package
L&D programs for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-GB1
#LI-HYBRID
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: United Kingdom
Brainlabs is the independent, founder-led agency building the future of media. We have over 1000 Brainlabbers based across the global, all united through the 12 principles laid out in our Culture Code. We're full-service, with people and AI agents working side by side, all aligned to one thing: maximizing our clients' revenue through a genuinely scientific approach to media. If you want to help play your part in achieving this for the world's biggest brands in an environment that will support and challenge you in equal measure, this is where you do it.
What's the role
As a manager in Amazon advertising you’ll deliver best-in-class work for clients. You’ll apply your Amazon advertising knowledge and experience so that you have a positive impact on client deliverables and the wider team around you. You will help to define the campaign delivery plan, including objectives and ways in which work can be successful or optimised further. You will also generate and promote innovative new concepts to clients applying our test and learn approach and share successes across the practice by identifying and improving guidelines, playbooks and processes including opportunities to automate work.
What you do
Using your Amazon advertising knowledge you will be responsible for delivering highly successful, brilliant campaigns that outperform KPIs, to budget and on-time.
You’ll start to define campaign delivery plans and measurement targets.
You’ll effectively track and optimise campaigns.
You’ll become an expert in our third-party tech and tools such as Pacvue, SKAI and Cortex
You’ll be a point of contact for our clients on day to day tasks and deliverables
You’ll develop and implement, as well as follow guidelines and processes contributing to ideas around automation or process improvement.
You’ll actively contribute to developing our Amazon advertising best-practice roadmap so that our Retail Media offering is continually developing.
You’ll mentor others across the practice helping to grow capability and knowledge.
Who you are
Strong Amazon Sponsored ads delivery track record with 2+ years of experience (Amazon DSP & AMC is a bonus)
Passionate about your craft.
Demonstrable success in optimising Amazon advertising campaigns and work through automation, processes and technology adoption/development.
A good understanding about how other channels work and optimise together.
A confident, dynamic, engaging and authentic communicator who cares about the quality of work and continuous learning.
Passionate about growing the knowledge of those around you
Excellent presentation skills and strong data analysis and reporting skills.
Strong attention to detail, methodical and process orientated.
How you succeed
You will live our culture code every day!
Effective campaign creation and delivery metrics.
Internal targets/metrics on technology adoption and process optimisation met.
You will hit our quality assurance metrics on all campaigns you lead.
Client satisfaction targets being met (internal & external)
Learning certifications created and met across the practice.
Active involvement in mentoring less experienced Retail Media colleagues
What happens next?
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
A note on our offices:
We pride ourselves in being a company with an office-centric culture and, for the majority of roles we expect people to be in commuting distance of the office and come in for around 3 days per week.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
For details regarding our data processing activities, please refer to our
Candidate Privacy Notice
Protect Yourself from Job Scams:
We've been made aware of fraudulent job offers circulating in Brainlabs' name. Your safety is our priority, so please stay vigilant. Brainlabs will never ask you to transfer money, pay for a job opportunity, or request sensitive information such as Social Security numbers, banking details, or passwords via email, WhatsApp, or unsecured channels. Our official hiring communications only come from verified email domains (@brainlabsdigital.com, @brainlabs.ai, @exverus.com, @jacknimble.com.au, @sparro.com.au) and trusted platforms including Greenhouse, Upwork, Yuno Juno, and Remote. If you receive a suspicious message claiming to be from Brainlabs, do not engage. Instead, forward it immediately to
security@brainlabsdigital.com
. We're committed to protecting our community and ensuring a safe candidate experience. Thank you for your vigilance.
Location: Cairo, Egypt; Alexandria, Egypt
Workplace: hybrid
Yassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.
We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.
Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.
About the Role
Yassir is seeking a highly skilled and motivated Data Analyst, of junior / mid / senior level, to join our Data Analytics team and contribute with shaping the business’s decision making and product offering on Financial Services in making it more data and insights driven. As a Data Analyst (FinTech), you will play a crucial role in analyzing data, helping us prioritize, assess, develop financial product features for our millions of users across Africa. Your expertise in both data processing, robust statistical analysis, insights derivation, hypothesis formulation and data visualization will be essential in driving our solutions and providing value to Yassir. This is a very exciting opportunity, tackling some of Yassir’s most critical problems.
About the team
The Data Analytics team is part of Yassir’s central Data & AI domain, which is responsible for all data related activities in the organization - from Data Engineering, Data Platform management and Data Analytics all the way to AI solutions and MLOps infrastructure development. We are a global team of Data and AI / ML experts, encompassing diverse backgrounds and skills. We strive to provide top-quality Analytics and BI insights to the business, being a proactive partner to our stakeholders, and ultimately to build a mature Data Culture supported by widespread data fluency, responsible and democratized data access, data-driven decision making and automation. We push the envelope of what’s feasible, we challenge each other, we support each other, and we take great pride in our work. Most of all we are value-driven to create impact from our data solutions. If you have an inherent curiosity about the fields Data and AI, a relevant background and an internal zeal and drive to contribute, please come join us!
Responsibilities
Analyze customer, transaction, merchant, and agent data to identify trends, opportunities, and performance drivers across Wallets, Payments, Bill Payments, Merchant Payments, P2P Transfers, and other Financial Services products.
Partner with Product Managers, Operations, Risk, Finance, and Engineering teams to answer business questions through data and support product decision-making.
Develop and maintain dashboards, reports, and KPI tracking frameworks to monitor customer growth, engagement, retention, transaction performance, and revenue metrics.
Conduct deep-dive analyses on customer behavior, payment funnels, wallet activation, transaction success rates, merchant activity, and agent performance.
Support product discovery and feature development by identifying customer pain points, behavioral patterns, and growth opportunities using data.
Design, execute, and evaluate A/B tests, feature launches, promotional campaigns, and product experiments to measure impact and guide future improvements.
Work closely with Data Science and Risk teams to support customer segmentation, fraud monitoring, credit risk analysis, and predictive modeling initiatives.
Perform exploratory data analysis (EDA) to uncover actionable insights and support the development of data-driven product enhancements.
Monitor data quality, identify anomalies, and collaborate with Data Engineering teams to improve tracking, instrumentation, and reporting accuracy.
Communicate findings and recommendations clearly to both technical and non-technical stakeholders through presentations, reports, and dashboards.
Requirments
Essential
2–5 years of experience in Product Analytics, Business Analytics, Data Analytics, or a related analytical role.
Strong SQL skills and practical experience working with large-scale customer and transaction datasets.
Proficiency in Python for data analysis, statistical modeling, and data visualization.
Experience working with digital products, preferably within Fintech, Payments, Wallets, Banking, Lending, or Financial Services.
Solid understanding of statistics, hypothesis testing, experimentation, and data-driven decision-making.
Experience building dashboards and reports using BI tools such as Looker Studio, Looker, Tableau, or Power BI.
Ability to translate business questions into analytical approaches and communicate insights effectively to stakeholders.
Familiarity with cloud-based data platforms, preferably Google Cloud Platform (GCP) and BigQuery.
Strong problem-solving, analytical thinking, and attention to detail.
Excellent written and verbal communication skills in English.
Nice to have
Experience working with Wallets, Bill Payments, Merchant Payments, P2P Transfers, Agent Networks, Lending, or Credit products.
Familiarity with fraud analytics, risk monitoring, customer lifecycle analysis, or fintech growth metrics.
Exposure to machine learning, customer segmentation, or predictive analytics use cases.
Join the ride!
At Yassir, we believe in the power of diversity and the importance of an inclusive culture. So, if you're ready to bring your unique perspective and experiences to the table, then we're excited to listen.
Don't just apply for a job, come and be a part of our journey. Let's create a better tomorrow together.
We look forward to receiving your application!
Best of luck,
Your Yassir TA Team
Location: Turkey; Bulgaria; Serbia; Montenegro; Hungary; Greece; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Up to 24.000 EUR Gross base salary x year - depending on experience
Up to 15% monthly bonus
linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
B2B Contract
Working Hours and Flexibility:
7-day operational support model - usually from Monday to Friday
Weekend work required once per month / every 6 weeks, with advance scheduling
Usually from 9:00 to 18:00 with 1 hour lunch break. At times, shift times between 07:00 and 19:00 CET
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Serbia; Montenegro; Hungary; Portugal
Workplace: remote
About Finom
Finom is a European tech startup headquartered in Amsterdam, and we’re on a journey towards revolutionizing the financial landscape for entrepreneurs worldwide. Our mission is to develop an all-in-one financial B2B solution that integrates banking functions, accounting, financial management, and invoicing into a seamless, mobile-first platform.
We recently closed a €115 million Series C equity round (around $133 million), bringing our total funding to approximately $346 million. This significant investment follows a $105 million growth funding round from General Catalyst, a long-term backer since 2021 known for supporting companies like Airbnb, HubSpot, KAYAK, and Stripe.
Finom's platform goes beyond traditional banking, offering invoicing and a growing suite of features, including AI-enabled accounting, aiming to simplify financial management for entrepreneurs. We're actively expanding our reach across key EU markets like Germany, France, the Netherlands, Italy, and Spain.
At Finom, we’re not just redefining the entrepreneurial experience — we’re empowering our employees to make a real difference. Your work matters, and your impact extends far beyond product metrics. We nurture innovation and an inspiring work environment where bold ideas thrive, prioritizing thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and our business as a whole.
Maintaining our start-up spirit, we prioritize thorough research, swift implementation of solutions, and ensuring that every effort we make benefits our users, employees, partners, and, of course, our business.
About the Role
As a Customer Care Specialist, you will be the voice of Finom, delivering not just excellent service, but a standout, memorable customer experience. Our goal is not simply to resolve issues, but to turn moments of frustration into moments of trust, and customers into passionate advocates for Finom.
You will support customers primarily via phone, while also handling chat and email interactions as needed. You will engage with customers who may be experiencing complex or high-impact issues, and your ability to build rapport, demonstrate empathy, and take ownership will be key to your success.
What you'll do:
Deliver a
“wow” customer experience
across phone, chat, and email, consistently going above and beyond customer expectations
Build strong, genuine rapport with customers, especially during challenging or sensitive situations
Actively listen to understand customer needs, concerns, and the root cause of issues
Communicate clearly, confidently, and empathetically, explaining situations in a way customers can easily understand
Take full ownership of customer issues, acting with urgency to drive resolution as quickly as possible
Proactively follow up with customers, keeping commitments and ensuring no issue is left unresolved
Turn dissatisfied customers into
loyal advocates
through outstanding service and personal accountability
Collaborate closely with internal teams to escalate, track, and resolve complex issues
Accurately document customer interactions and outcomes in internal systems
Contribute to continuous improvement by sharing insights and feedback from customer interactions
Who You Are
Native or fluent speaker in Dutch or German (written and spoken)
A minimum of 6 months of customer care service experience — regardless of industry background
Strong communication skills with the emotional intelligence to handle high-impact customer situations
A natural sense of empathy and a genuine desire to help people
Resilience and composure when dealing with complaints or difficult conversations
A proactive mindset with strong follow-through — you do what you say you will do
Comfort working in a fast-paced, ever-evolving scale-up environment
Agile, adaptable, and energized by change
Strong problem-solving skills and the confidence to take ownership
Nice to have
Experience in fintech, banking, payments, or financial services
Previous experience in a phone-based customer support role
What we offer
100% remote working.
Competitive salary.
Up to 15% monthly bonus linked to individual and team performance.
Stock Option/Shares program.
Usage of the company's flats in Cyprus for our work-and-swim program.
Opportunity to develop your skills in a fast paste FinTech environment.
Salary from 18.000 EUR to 24.000 EUR based on experience
b2b freelancer contract
Working Hours and Flexibility:
7-day operational support model
Shift times between 07:00 and 19:00 CET
Weekend work required once per month / every 6 weeks, with advance scheduling
Hiring process for this role:
Application review
Technical Online Assessment - 2 business days
Phone Etiquette Test (mock call with an AI agent) - 2 business days
Recruiter Call - 15 min
Final Interview - 45 mins
Offer
What You Will Get In Return
Make a genuine impact on the product
Join our upward trajectory, and grow with us. We provide the resources and opportunities for continuous personal and professional development, empowering you to make a genuine impact on our evolving product.
Work in the EU
Embark on this exciting journey with us and enjoy the flexibility of traveling and working remotely or in a hybrid model across Europe.
Become a stock options holder
Unlock your inner entrepreneur and align your aspirations with ours through our Stock Options Program. This exciting opportunity is available to every team member, from junior team members to our founders.
Receive unwavering support and care
Finom stands by you at every step, embodying our commitment to your well-being and success reflected in our modern, friendly, and eco-conscious corporate culture. We offer constant support and care to ensure your Finom experience is successful and fulfilling.
Work & Swim program
Immerse yourself in our exclusive Work & Swim Program. Spend one month in a comfortable corporate apartment in enchanting Cyprus. It's the ideal opportunity to strike the perfect work-life balance while enjoying breathtaking Mediterranean views.
Equal Opportunity Statement
At Finom, we're an equal opportunity employer and value diversity at our company. We embrace diversity and invite applications from all walks of life. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, disability status, or other applicable legally protected characteristics.
Location: Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
Responsibilities:
Bank Reconciliation: Perform daily and monthly bank reconciliations, ensuring accuracy and timely reporting of discrepancies.
Accounts Payable/Receivable: Process accounts payable and receivable transactions, verifying invoices, and ensuring timely payments and collections.
Month-End Closing: Support the month-end closing process by preparing reconciliations, schedules, and necessary reports.
Financial Reporting: Assist in the preparation of monthly, quarterly, and annual financial statements and reports.
Data Entry & Documentation: Accurately input financial data and maintain organized documentation for future reference and audits.
Requirements:
Bachelor’s degree in Accounting & Finance, or a related field.
1-2 years of accounting experience, preferably in a corporate or financial services environment.
Fluency in English with excellent communication skills, both verbal and written.
Proficiency in accounting software and Microsoft Excel.
Ability to work independently and collaboratively in a team.
Strong attention to detail and ability to meet deadlines.
Motivation to work in a fast-paced environment with the ability to adapt to ongoing changes quickly.
Excellent attention to detail.
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Location: Remote - India
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next
Applications Engineer 2
About the job
Twilio is looking for a Salesforce Developer to join the GTM Automation team. This is a great role for an experienced Salesforce developer looking to work more closely with the business, apply their mastery on the Salesforce platform to deliver impact, and expand the breadth of exposure beyond Salesforce. You will be in the unique position of joining a growing development team that you can learn with and help shape.
You are right for this role if you excel at solving multi-faceted problems, managing large volumes of data, and building world-class tools that drive impact. The ideal candidate is able to deeply understand the core business problem being addressed, balance speed and quality, and provide solution alternatives. You are a results-oriented individual who is motivated to tackle complex problems, has a "can do" attitude, and is comfortable asking questions.
Responsibilities
In this role, you’ll:
Work with the GTM Automation Systems team on evolving a Salesforce data model that is technically scalable, easily reportable, and functionally intuitive for end users.
Utilize SOQL API’s, Apex controllers, Apex Web Services, Apex callouts, and other development tools to build custom functionality that tailors our sales systems to our unique business and operating model.
Participate in technical analysis activities together and document requirements for application Integration and also involved in integration design activities working with architects and other stakeholders.
Review and assure quality in all code entering our codebase.
Continually evaluate and refactor our existing codebase for increased extensibility.
Ability to learn new technologies depending on project requirements.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
3+ years experience with
Apex, LWC, SOQL
, Javascript with Agile development practices
Advanced flow development
API integrations (ETL, marketing tools, ERP, analytics)
Data architecture support
Performance optimization and technical debt reduction
Deployment and CI/CD support
Security and scalability improvements
Tech Design Collaboration with System Architect
Ability to translate technical requirements into independent features for development
Comprehensive experience on debugging and troubleshooting in Salesforce
Experience in identifying common blind spots and bugs in Salesforce
Experience in working with and optimizing millions of rows of data
Proficiency in developing unit tests with assertions for core functionality
Desired:
Experience in AgentForce, Einstein, AI tools/technologies
Experience in SQL, Python, Data Cloud, Snowflake
Familiarity working with a Pay-as-you-go business model
Experience developing and deploying through Heroku
Location
This role will be remote, and based in India <Karnataka, Tamil Nadu, Telangana State, Maharashtra and New Delhi>.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
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Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Lagos, Nigeria
Data Analysis & Reporting
Analyze card portfolio data to identify trends, patterns, and performance insights
Prepare regular reports on key metrics such as transaction volumes, spend, and card usage
Support ad-hoc data requests from business teams
Dashboard Development & Maintenance
Develop and maintain dashboards using tools such as Power BI or similar platforms
Ensure data accuracy, consistency, and integrity across reporting outputs
Automate recurring reports where possible
Performance Monitoring
Track key performance indicators including card issuance, activation, utilization, and revenue
Highlight variances, anomalies, and areas requiring attention
Support ongoing monitoring of business performance
Customer & Transaction Analysis
Analyze customer behavior and transaction patterns
Provide insights to support business decisions and operational improvements
Data Management Support
Work with internal teams to ensure proper data capture and quality
Assist in structuring and organizing datasets for analysis
Requirements
Bachelor’s degree in Mathematics, Statistics, Economics, Computer Science, or a related field
2–4 years’ experience in a Data Analyst role (preferably within banking, fintech, or payments)
Strong proficiency in Excel and SQL
Experience with data visualization tools (e.g., Power BI, Tableau)
Ability to work with large datasets and perform data cleaning and validation
Location: Remote
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Lithic is the modern card issuing and processing platform empowering ambitious financial companies to build the future of payments.
Our infrastructure powers card programs for 100+ innovative clients, from fintechs reimagining credit and digital banking to platforms transforming disbursements and spend management. Companies like Mercury, Flex, and Novo rely on Lithic's developer-friendly APIs, direct network connections, and flawless reconciliation to launch and scale card programs in weeks, not years.
We're building a future where access to better financial products materially improves people's lives, free from the constraints of 30-year-old mainframes and legacy processors. We're proud to be backed by world-class investors who share that vision, including Bessemer Venture Partners, Index Ventures, Spark Capital, Stripes, and Mastercard, along with many others.
We're a team of 170+ across 26 states and 7 countries, headquartered in New York City.
Our Risk & Compliance team is hiring a Senior AML Analyst who will improve the effectiveness, resilience, and scalability of our financial monitoring program. You will own Lithic's AML and financial crime monitoring program at the SOP and monitoring-engine level, and you will be the person who turns our agentic monitoring and investigation tooling into realized, defensible capacity. This is an ownership role, not purely a queue-based execution role: you’ll certainly handle escalations, exceptions, and perform population sampling, but the goal is routine, documented volume is increasingly absorbed by automation, and you own the design, tuning, and exception handling that sit around it.
What You’ll Do:
Own and continuously improve the AML and financial crime transaction monitoring SOPs, keeping them aligned to current regulatory requirements, evolving typologies, and operational reality
Own the feedback loop into Lithic's monitoring engine: partner with your Analytics, Engineering, and Product peers to evaluate alert logic, assess rule and scenario effectiveness, and tune thresholds to reduce false positives while preserving coverage
Lead the testing, deployment, and tuning of agentic transaction monitoring and investigation solutions, including documenting the investigative context the tooling needs to produce repeatable, examiner-ready output
Investigate complex suspicious activity independently and prepare high-quality SARs and UARs; own escalations and the judgment-heavy cases automation cannot close unattended
Supervise and quality-check alert review and investigative output, including AI-assisted output, so decisions hold up to bank partner and regulatory scrutiny
Synthesize monitoring performance data, operational trends, and emerging financial crime risks into actionable program insights, and define and influence AML KPIs and KRIs
Lead governance preparation for relevant oversight forums and support bank partner and exam-readiness deliverables
Train and mentor analysts on investigations, money laundering typologies, and the agentic tooling, so program knowledge scales beyond any one person
What you'll bring:
3+ years of AML/BSA and transaction monitoring experience in fintech, payments, or a bank-partnered environment
Demonstrated ownership of end-to-end AML programs or work streams with limited guidance, including authoring and maintaining SOPs and preparing governance materials
Deep knowledge of money laundering typologies and emerging financial crime trends, with the ability to investigate complex activity and prepare high-quality SARs and UARs independently
Hands-on experience evaluating alert logic and assessing or tuning transaction monitoring rules and scenarios for effectiveness
Comfort working with AI-assisted or agentic tooling, including how to test, tune, document, and defend AI-assisted decisions to bank partners and regulators
Self-starter who can create structure where none exists and knows when to escalate and collaborate
Strong written and verbal communication
Solid grasp of the BSA/AML regulatory framework (USA PATRIOT Act, OFAC and sanctions, SAR requirements)
Nice to Have:
CAMS or CFE (preferred, or willing to obtain)
Experience deploying or tuning AI, automation, or agentic tooling in a compliance or investigations context
Experience with OSINT tooling and SQL or Snowflake for investigative data retrieval
Card issuing, payments, or fintech experience with exposure to sponsor bank relationships
Background in high-risk verticals (MRBs, crypto-adjacent businesses, or similar)
The annual US salary range for this role is $65,000 - $120,000 plus equity. This salary range may be inclusive of several career levels at Lithic and will be narrowed during the interview process based on the candidate’s experience and qualifications.
This is a remote position. However, candidates must be located in the United States. We do not offer visa sponsorship or assistance.
Benefits for Full-Time US Employees:
Unlimited PTO
12-weeks fully paid parental leave
4-Week Fully Paid Sabbatical (earned at your 5-year anniversary)
Work From Anywhere: work from anywhere in the world 4-weeks each year
3% cashback on card purchases with your complimentary
Privacy.com
employee account
Health, vision, and dental insurance; HSA Contribution Match
401(k) match
Voluntary Life Insurance and STD/LTD
NYC-based employees work from our SoHo office three days a week. Tuesdays and Thursdays are our core days, and you'll choose a third day that works for your schedule and team needs.
In-office employees receive:
Commuter benefit
Catered lunch every Tuesday and Thursday
Location: San Francisco, CA; Remote, USA
ABOUT COLUMN
For companies building financial technology and transforming the financial services space, the biggest bottleneck to their growth and innovation is often the underlying banks and infrastructure stack they rely on. We have spent our careers founding and scaling companies like Plaid, Square, Meta, Blend, and Affirm, and have seen this problem firsthand — builders and developers needing to partner with traditional banks, and creating API and abstraction layers over the patchwork that is the bank, its core, and many other vendors. All of this results in a complex (and often expensive) banking supply chain involving a user, fintech, BaaS middleware provider, bank, core and the Federal Reserve.
At Column, we set out to simplify and fix this. We are a bank and a software company built from the ground up, offering builders and developers technology-forward banking solutions that cut out the hundreds of vendors, middleware providers, and abstraction layers. This means a safer, more transparent, and less costly banking supply chain. Come build with us!
THE OPPORTUNITY
At Column, we’re looking for a senior lawyer excited to own strategic partnerships end to end, from the first "we want to build with Column" conversation through signing, product development, launch, and ongoing expansion. Instead of handing the work off to a relationship manager or a separate product team, you're the through-line. You will architect novel partnership structures that enable fintechs to deliver modern banking experiences, navigating complex regulatory requirements along the way. You'll work closely with Go-to-Market, Engineering, Finance, Risk and Compliance and have a direct impact on how bespoke financial products are built and delivered at scale. Column’s product suite spans accounts, payments, cards, lending, and loan participations, delivered via both domestic and international fintechs to consumers and businesses.
This role offers direct access to leadership, will involve daily ongoing work with our external partners, and requires creativity and speed. The Column Legal team does not have Product, Regulatory, and Commercial silos – we believe the most effective lawyers are those who can own partnership launches and expansion end-to-end. You will have access to the best AI tools and Legal Ops support.
This role reports directly to the Bank’s General Counsel.
WHAT YOU’LL DO
- Structure Bank-Fintech Partnerships: Lead the legal work to structure and launch partnerships across both payments and credit. Advise on line of credit products, bank accounts, consumer and commercial loan origination, multi-currency wallets, domestic and international card issuance, EWA and BNPL products, complex global money movement products, and more. Draft and review key customer-facing terms and marketing materials, structure onboarding flows and applications, determine BSA/AML requirements, conduct regulatory analyses, and own every legal detail of rolling out a new Column-backed product. Work closely with engineering to design a flow-of-funds model and reflect that product structure in legal documentation.
- Own complex agreements end-to-end: Structure, draft, and negotiate complex customer and third-party partnership agreements covering a broad range of banking products and services.
- Drive Product Strategy & Innovation: Be the strategic legal voice enabling product innovation. Partner closely with business teams and fintech partners from ideation through launch, anticipating challenges and architecting creative solutions that balance business needs with regulatory requirements. Advise on product structuring, and the legal implications of new lending and payments features and partnership models.
- Own Regulatory Architecture: Build and evolve regulatory frameworks for existing and new products. Leverage your deep expertise in NACHA, money transmission, BSA/AML, TILA, Reg Z, Reg E, ECOA, UDAAP, FCRA, state usury and licensing laws, the evolving EWA space, federal preemption, and true lender risk. Partner with compliance and risk teams to develop scalable approaches that protect the business while enabling growth.
- Lead Subject Matter Expertise: Be a go-to authority on legal and regulatory requirements impacting the bank’s products. Share insights on regulatory developments and their practical implications. Help establish Column as a thought leader in banking infrastructure.
- Leverage Technology & AI: Embrace and drive the adoption of technology — including AI and automation tools — to increase the efficiency, speed, and scalability of legal workflows. Identify opportunities to use AI and partner with engineering teams to build legal tooling that gives Column a structural advantage.
- Scale Operations: Design and implement legal processes that can scale with hypergrowth. Improve partner onboarding efficiency while maintaining robust compliance. Build repeatable frameworks that enable the business to move faster. Develop template program agreements and disclosure packages that accelerate new partnership launches.
WHAT WE’RE LOOKING FOR
- Currently licensed in a U.S. state, J.D. or equivalent, with 7–15+ years as a practicing lawyer; priority given to candidates with both law firm experience and in-house experience at a fintech and/or a financial institution.
- Deep expertise counseling product teams on banking infrastructure and embedded finance solutions, with particular depth in consumer and/or commercial banking.
- Ability to independently draft and negotiate complex commercial agreements, with a strong understanding of both contract law and commercial transactions
- Comprehensive knowledge of the regulatory framework governing banking partnerships and fintech services.
- Deep working knowledge of the regulatory and compliance requirements impacting Column’s payments, card, and lending products.
- Experience structuring agreements and advising on bank-fintech lending partnerships.
- Familiarity with loan sale, participation, and servicing agreements
- Familiarity with complex cross-border money movement, global payment rails, and multi-currency wallet structures.
- Proven ability to manage a high volume, cross-functional workload without sacrificing quality or speed
- A strong desire to work at the center of fintech/bank innovation, coupled with comfort and experience making fast, sound, and supported risk decisions, especially where the legal landscape isn’t black and white.
PAY TRANSPARENCY
Compensation packages at Column include base salary, equity, and benefits. New hire offers are made based on a candidate's experience, expertise, geographic location, and internal pay equity relative to peers.
The annual base salary range for this position is $210,000 - $300,000 + equity.
WHAT YOU’LL GET FROM US:
- 🏥 Comprehensive health, dental, and vision plans, including options that are 100% covered by Column for you and 100% covered for your dependents!
- 👶 Comprehensive family planning and fertility benefits via partnership with Carrot, including reimbursement of up to $20,000 in qualified expenses
- 💳 FSA and HSA account options to enable use of pre-tax money for medical and dependent care expenses
- 📈 401k plan, including self-directed brokerage options
- 🌴 Flexible time-off policy - take the time off that you want and need to relax and recharge
- 👶 100% paid parental leave, including 16 weeks for birth mothers, 12 weeks for primary caregivers, and 8 weeks for secondary caregivers
- 🍽️ Catered lunches and dinners for SF employees
- 🚆 Commuter benefits
- 🎉 Regular team building events, including annual offsite
WE LOOK FORWARD TO HEARING FROM YOU
Column is committed to working with the best and brightest people from the broadest talent pool possible. We value bringing together a team with different perspectives, educational backgrounds, and life experiences, and believe a diversity of ideas is what allows us to develop the best solutions. All qualified individuals are encouraged to apply.
If you need assistance or a reasonable accommodation during the application and recruiting process, please reach out to accommodations@column.com.
We participate in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program here https://e-verify.gov.
Location: Huntsville, AL
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
As the
Manager, Consumer Warranty Program Development & Administration
, the successful candidate will lead the design, launch, administration, and growth of consumer warranty and service contract programs. You will be responsible for developing profitable warranty products, managing program performance, expanding strategic partnerships, and driving revenue growth across new and existing distribution channels.
The successful candidate will oversee program strategy from concept through market launch, including market analysis, pricing, coverage design, regulatory considerations, claims assumptions, and business case development. You will also manage ongoing program performance, including underwriting results, claims trends, loss ratios, customer satisfaction, compliance, and financial outcomes.
Working cross-functionally with product, legal, compliance, actuarial, finance, technology, marketing, claims, and service operations teams, the successful candidate will ensure successful execution, strong governance, and a consistent customer experience. You will also identify market expansion opportunities, develop strategic partner relationships, and pursue innovative warranty solutions that support profitability, customer value, and long-term enterprise growth.
Responsibilities:
Create and launch new consumer warranty and service contract programs by researching customer needs, market trends, competitor offerings, and regulatory requirements.
Define program coverage, pricing, contract terms, exclusions, reimbursement rules, and operating requirements in partnership with legal, finance, actuarial, compliance, and operations teams.
Prepare business cases, launch plans, testing requirements, approvals, and go-live activities that support profitability, compliance, and customer value.
Manage ongoing program performance, including revenue, claims costs, loss ratios, customer satisfaction, compliance metrics, margins, and growth targets.
Analyze claims trends and financial results to identify cost reduction opportunities, improve service quality, and enhance program profitability.
Build and manage strategic partnerships with retailers, manufacturers, utilities, financial institutions, insurers, third-party administrators, and other distribution partners.
Lead partner discussions, presentations, negotiations, contract management, and joint business planning to expand market reach and generate new revenue.
Serve as the primary business owner for warranty program operations, coordinating cross-functional teams across product, legal, compliance, finance, technology, marketing, claims, and service.
Establish program processes, timelines, reporting, workflows, and performance standards to ensure successful execution and consistent customer experience.
Develop growth strategies to expand product offerings, enter new markets, increase attachment rates, improve retention, and enhance customer lifetime value.
Monitor industry trends, competitor activity, technology changes, regulatory developments, subscription models, and embedded warranty opportunities.
Recommend and implement initiatives that create new revenue opportunities, improve customer value, and strengthen competitive advantages.
Education / Experience (Requirements):
Bachelors Degree in Business (Marketing & Communications), Economics, Business Information Technology.
MBA or master’s degree in related field preferred.
10 years of progressive advanced industry experience.
Minimal travel required – less than 10% of the time.
#LI-TF1
Recruiting Range
$110,000
—
$115,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Austin, TX; Dallas, TX ; Houston, TX ; Kansas City, MO ; San Antonio, TX ; St. Louis, MO
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