Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Location: Kazakhstan; Yerevan, Armenia; Uzbekistan; Tbilisi, Georgia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Hybrid work model.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior System Engineer
to join our
Engineering Team.
Unlock your full potential as a
Senior System Engineer
. In this senior, hands-on role, you will help move our partner's Infrastructure & Operations toward a platform engineering model, building reusable, self-service infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring and application environments. You won't just keep systems running; you will automate and standardize infrastructure workflows, develop internal tooling and APIs, and improve how Kubernetes, CI/CD, networking and observability work together. If you have deep Linux and Kubernetes experience, think in reusable systems rather than one-off scripts, and enjoy solving complex production issues, we would love to hear from you!
Key Responsibilities
Platform Engineering & Transformation:
Help evolve Infrastructure & Operations toward a platform engineering model.
Workflow Automation & Standardization:
Standardize and automate infrastructure workflows and reduce manual provisioning.
Core Capabilities & Provisioning:
Build reusable infrastructure capabilities for databases, messaging, secrets, DNS, compute, monitoring, and application environments.
Internal Tooling & Lifecycle Management:
Develop internal tooling, APIs, and declarative workflows for infrastructure lifecycle management.
Ecosystem & Tooling Integration:
Improve integration between Kubernetes, CI/CD, networking, secrets management, databases, and observability systems.
Architectural & Technical Design:
Participate in architecture and technical design of platform and infrastructure services.
Reliability & Performance Engineering:
Improve reliability, scalability, and operational simplicity of production infrastructure.
Troubleshooting & Incident Investigation:
Investigate complex infrastructure and production issues across Linux, networking, applications, and distributed systems.
Observability & Diagnostics:
Improve observability, diagnostics, and troubleshooting capabilities.
Cross-Functional Collaboration:
Work closely with Development, DevOps, SRE, DBA, Security, and Infrastructure units.
Documentation & Best Practices:
Standardize common infrastructure solutions and document how they should be implemented and used.
Technology Innovation & Developer Experience:
Evaluate and introduce technologies that improve developer experience and infrastructure efficiency.
Requirements
5+ years of hands-on experience in Infrastructure Engineering, Systems Engineering, SRE, DevOps, Production Engineering or similar roles.
Strong Linux administration and troubleshooting skills.
Good understanding of production infrastructure, networking and distributed systems.
Hands-on experience operating
Kubernetes in production
.
Practical experience with
Infrastructure as Code and configuration management
, using Terraform, Ansible or similar tools.
Experience with
CI/CD
and infrastructure automation workflows.
Programming or strong scripting skills in Python, Go, Java, Bash or similar.
Experience with monitoring and observability systems.
Understanding of secrets management and secure infrastructure access patterns.
Experience integrating infrastructure systems through APIs.
Ability to design reusable infrastructure solutions instead of one-off automation.
Strong systems thinking and ability to troubleshoot complex cross-system issues.
Ability and willingness to learn new infrastructure and platform technologies.
Nice to Have
Experience with
GitOps
approaches and tools.
Experience with
Crossplane, Kubernetes operators or controllers
.
Experience with
Vault
or similar secrets management platforms.
Experience with
Kafka, PostgreSQL, Redis or ClickHouse
.
Experience with
Proxmox, VMware or public cloud platforms
.
Experience developing
internal infrastructure tools, APIs or self-service capabilities
.
Soft Skills
Strong analytical thinking and technical curiosity.
Ownership and responsibility.
Pragmatic approach to automation and engineering.
Ability to work independently on ambiguous technical problems.
Good communication and documentation skills.
Willingness to remain hands-on and share technical knowledge.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Minsk, Belarus
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Enjoy 5 health days to focus on your well-being.
Take advantage of 25 paid calendar vacation days to explore, relax, and unwind.
Get a $30 net per month sports compensation to stay active and healthy.
Benefit from top-notch medical insurance for peace of mind.
Indulge in a variety of snacks available in the office.
Join us for exciting corporate events that foster team spirit and fun!
Location: Tbilisi, Georgia; Yerevan, Armenia; Kazakhstan; Uzbekistan
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Hybrid work model.
Flexible working schedule.
Interesting product.
Learning opportunities.
Career growth prospects.
Location: Belgrade, Serbia
As part of our continued growth,
Neo Group is recruiting on behalf of one of our local partners
, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.
We are on the lookout for
a Senior Infrastructure Engineer
to join our
Engineering Team.
Step into a high-impact role as a
Senior Infrastructure Engineer
. You will run and maintain our partner's Linux (Debian and Rocky Linux) and Proxmox VE infrastructure, owning the full lifecycle of virtual machines from provisioning and migration to upgrades and decommissioning. You won't just keep servers healthy; you will plan production maintenance and major upgrades, manage backup, restore and disaster recovery, and automate repetitive work with Ansible and scripting. If you are careful with production changes, love troubleshooting across compute, storage and networking, and take real ownership, we would love to hear from you!
Key Responsibilities
Linux System Administration:
Operate and maintain Linux infrastructure based on Debian and Rocky Linux.
Virtualization & Cluster Management:
Operate and maintain Proxmox VE clusters and virtual machines.
Virtual Machine Lifecycle:
Manage the full lifecycle of virtual machines, including provisioning, migration, upgrade, and decommissioning.
System Updates & Upgrades:
Plan and perform Linux and Proxmox updates/upgrades, including major version upgrades.
Production Maintenance Planning:
Plan and execute infrastructure maintenance activities in production environments.
Data Protection & Disaster Recovery:
Manage VM/server backup and restore processes and validate recovery procedures.
Infrastructure Troubleshooting:
Troubleshoot infrastructure issues across compute, storage, operating systems, and networking.
Automation & Scripting:
Automate repetitive operational tasks using Ansible and scripting.
Infrastructure Migrations:
Participate in infrastructure migrations and production changes.
Change Management & Risk Mitigation:
Prepare change plans, validation steps, and rollback procedures for high-risk infrastructure changes.
Requirements
5+ years of hands-on experience with Linux infrastructure.
Strong knowledge of
Debian / Rocky Linux
.
Hands-on production experience with
Proxmox VE
, KVM/QEMU and Proxmox clusters.
Good understanding of cluster concepts including
quorum, Corosync and failure scenarios
.
Strong practical experience with
ZFS
, including pools, datasets, snapshots, replication, disk replacement and failure recovery.
Experience with VM migration and live migration.
Experience performing Linux and Proxmox updates/upgrades.
Strong Linux administration knowledge including systemd, package management, boot process, filesystems, LVM, RAID, mounts, permissions, SSH and sudo.
Good understanding of Linux networking: TCP/IP, routing, VLANs, bonding, DNS, MTU and firewall basics.
Hands-on experience with backup and restore, including recovery after VM or server failures.
Understanding of backup, snapshot and replication concepts.
Experience with
Proxmox Backup Server
or similar solutions.
Practical experience with
Ansible
, Bash and Git.
Strong troubleshooting skills for CPU, memory, disk I/O, filesystem and network issues.
Nice to Have
Experience with
shared or distributed storage systems
, such as Ceph, SAN, iSCSI, NFS or similar solutions.
Python.
Monitoring systems such as Zabbix, Prometheus, VictoriaMetrics or Grafana.
Experience with physical servers and data center hardware.
Hardware RAID / HBA.
IPMI / iDRAC / iLO.
Experience participating in disaster recovery or infrastructure migration projects.
Soft Skills
Strong ownership and responsibility.
Careful approach to production changes.
Ability to troubleshoot complex infrastructure issues independently.
Good documentation and communication skills.
Focus on automation, reliability and operational simplicity.
Benefits
Recharge your batteries with 20 paid working vacation days annually to explore, relax, and rejuvenate.
Kick off your birthday month with a bang! Not only do you get heartfelt birthday wishes from your team, but you also enjoy a fully-paid day off.
Get legal support for obtaining a local work/residence permit.
Prioritize your health with compensation for wellness activities.
Experience an international work environment with a passionate, motivated, and professional team.
We support your health by partially or fully reimbursing medical insurance costs, depending on the chosen plan.
Invest in your growth using professional development compensation.
Boost your energy and morale with complimentary snacks available in the office.
Foster camaraderie and celebrate achievements through engaging in corporate events throughout the year.
Проектирование и управление инфраструктурой AWS (VPC, IAM, EKS/ECS, S3, EventBridge) с использованием Terraform в средах DEV, QA и Production. Создание и поддержка CI/CD-конвейеров и стандартизированного процесса развертывания для команд AI-агентов.
Location: New York, New York, United States
About the Role
iCapital is looking to hire a Senior Vice President of Strategic Development and Planning to join the Business Excellence organization within Operations and Investment Product Management (OIPM). This highly visible and collaborative role will serve as a strategic partner to the OIPM leadership team and support the continued growth and evolution of the organization. The position will focus on strengthening scalability, operational effectiveness, and organizational performance across OIPM. The ideal candidate brings strong strategic, analytical, and business planning capabilities, along with exceptional leadership and stakeholder management skills. Success in this role requires navigating complex challenges, influencing executive-level discussions, and operating effectively in a dynamic, fast-paced environment.
Responsibilities
Build, develop, and lead a high-performing team, fostering a culture of collaboration, accountability, continuous improvement, and excellence.
Lead annual and multi-year strategic planning processes for Fund Operations and related functions, ensuring alignment with OIPM and firmwide priorities.
Lead large-scale business transformation and change management initiatives focused on scalability, operational effectiveness, organizational alignment, sustainable growth, and business process improvement.
Translate strategic priorities into actionable initiatives with clear objectives, milestones, success metrics, and accountability.
Partner with senior leaders to align business priorities, drive decision-making, and ensure successful execution across functions.
Oversee OIPM's strategic initiative portfolio, ensuring resources, investments, and priorities align with business objectives and long-term goals.
Provide executive governance and oversight for critical business initiatives, ensuring timely execution, risk mitigation, measurable outcomes, consistency, transparency, and accountability across OIPM and the COO organization.
Drive cross-functional collaboration across teams, serving as a trusted advisor and catalyst for organizational alignment and execution.
Prepare strategic recommendations, business cases, and executive-level materials to support investment decisions, prioritization, and long-term planning.
Synthesize complex operational, financial, and business data into actionable insights and compelling narratives for senior executives.
Conduct strategic analyses of new business opportunities, including market assessments, competitive benchmarking, financial modeling, and operational impact evaluations.
Partner with senior leaders to develop and oversee acquisition integration strategies, ensuring seamless transitions and realization of business objectives.
Develop and maintain executive dashboards, scorecards, performance reporting frameworks, governance standards, execution frameworks, and performance management processes, while building deep expertise in the firm's operating model, organizational structure, business processes, systems, data, and key value drivers.
Qualifications
12+ years of experience in corporate strategy, management consulting (MBB or Tier 2), business transformation, strategic finance, corporate development, or a related leadership role within a high-growth organization
Bachelor’s degree in business, finance, economics, engineering, or a related field required; MBA or other advanced degree is preferred
Direct experience within private markets, alternative investments, wealth management, asset management, fintech, or another highly regulated and operationally complex industry, including fund operations
Deep understanding of fund managers (GPs), investment products, fund structures, investor servicing models, operating environments, operational risk, control frameworks, regulatory environments, and scalable operating practices
Proven experience building, leading, and developing high-performing teams, with a track record of fostering collaboration, accountability, continuous improvement, and professional growth
Demonstrated ability to influence senior executives, build consensus, and align diverse stakeholders around common goals, priorities, and business outcomes
Proven success leading large-scale strategic and cross-functional initiatives, organizational transformations, operating model enhancements, and organizational change through influence rather than direct authority
Experience designing and implementing governance frameworks, operating models, performance management processes, and organizational effectiveness initiatives
Strong business acumen with the ability to translate complex challenges into actionable strategies, business cases, and measurable outcomes
Experience developing strategic recommendations and executive-level materials for leadership teams, executive committees, and board-level audiences
Exceptional analytical, problem-solving, and financial modeling capabilities, with the ability to synthesize complex operational and financial data into clear, actionable insights
Strong communication, executive presence, stakeholder management, and relationship-building skills, with proficiency in data visualization, reporting, and business intelligence tools used to support decision-making and performance management
Benefits
The base salary range for this role is $200,000 to $250,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).
We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.
For additional information on iCapital, please visit
https://www.icapitalnetwork.com/about-us
X: @icapitalnetwork | LinkedIn:
https://www.linkedin.com/company/icapital-network-inc
| Awards Disclaimer:
https://www.icapitalnetwork.com/about-us/recognition/
iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Location: Serbia
POWER A WORLD OF TRUST
Incode is the leading provider of world-class identity solutions that is reinventing the way humans authenticate and verify their identities online to power a world of digital trust.
Through our revolutionary identity solutions, we are unleashing the business potential of universal industries including finance, government, retail, hospitality, gaming, and more, by reducing fraud and transforming human interactions with data, products, and services.
We’re in the process of rapidly scaling our diverse global team and we’re looking for entrepreneurial individuals and leaders who are curious, driven, and excited by ownership to join a Unicorn-status scale-up!
About Incode
Incode is a Series B unicorn ($2 B valuation) rewriting how the world proves identity. Our AI-powered platform lets leading banks, fintechs, marketplaces, and governments deliver friction-free experiences while defeating fraud and safeguarding privacy. Customers such as Citi, AirBnB, Block, Chime, Sixt, and TikTok rely on Incode to power their identity verification and security. Recently named a leader in the Gartner® Magic Quadrant™ for Identity Verification, we’re scaling fast.
The Impact You’ll Make
We are seeking a highly skilled
Backend Engineer
to join our team of backend and DevOps experts. In this role, you will design and implement scalable, resilient backend services that power products used by millions of users. You’ll tackle complex engineering challenges, from extracting services from a monolith to designing robust APIs and data migrations, while ensuring performance, stability, and maintainability.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
What You’ll Own & Drive
Engineering Excellence & Scalability
– Architect and implement backend systems that are robust, scalable, and capable of supporting millions of active users. Ensure high availability and reliability through thoughtful system design.
Service Development Lifecycle
– Build and maintain services from initial model design to production support. Contribute across all phases, including prototyping, implementation, testing, deployment, and monitoring.
Code Quality & Best Practices
– Write clean, maintainable, and well-tested code. Participate in code reviews to maintain high standards and mentor peers on engineering best practices.
Complex Problem-Solving
– Tackle challenging engineering problems such as decomposing monolithic applications into microservices, managing large-scale data migrations, and optimizing system performance.
Observability & Resilience
– Implement logging, monitoring, and tracing practices to ensure system health and reliability. Proactively identify and address performance bottlenecks.
Cross-Team Collaboration
– Work closely with DevOps, product managers, and other engineers to ensure smooth integrations and high-quality deliverables. Align engineering solutions with business needs and operational goals.
The Qualities That Set You Apart
Technical Mastery
– Deep knowledge of Java/Kotlin and the Spring framework ecosystem, with proven expertise in backend architectures.
Database Expertise
– Strong understanding of PostgreSQL, MongoDB, and Redis, with the ability to design schemas, optimize queries, and ensure data consistency.
API Design Proficiency
– Experience in designing, building, and maintaining REST APIs with a focus on clarity, scalability, and long-term maintainability.
Analytical Mindset
– Skilled at breaking down complex systems and applying logical, systematic approaches to engineering problems.
Quality-Driven Approach
– Commitment to writing high-quality, maintainable code with comprehensive test coverage.
Adaptability & Growth
– Thrives in dynamic, fast-paced environments. Willing to take ownership of difficult problems and continuously grow technical expertise.
Collaborative Spirit
– Strong communication and teamwork skills, enabling seamless collaboration across engineering and DevOps teams.
Your Background
5+ years of professional software development experience
Proficiency in Java/Kotlin and the Spring framework ecosystem
Experience with observability tools (logging, monitoring, tracing)
Solid understanding of PostgreSQL, MongoDB, and Redis
Hands-on experience in domain modeling and REST API design
Track record of delivering scalable and maintainable systems
Why Incode?
Mission with Meaning
– Shape how billions of people prove identity—safely, simply, and ethically.
Rocket-Ship Growth
– Join at an inflection point where your strategies will compound in value for years.
Elite Team & Backing
– Work a truly global with top engineers, designers, and investors who share your ambition to dominate a category.
Ownership & Autonomy
– Operate like a founder with the resources of a unicorn.
Global Impact
– Every program you launch will reverberate across industries and continents.
Ready to ignite the future of trust?
Lead the narrative. Empower the field. Join Incode and turn innovation into unstoppable market momentum.
Aspects of our Culture:
High performance
Freedom & responsibility
Context, not control
Highly aligned, loosely coupled
Continuous Feedback
Promotions & Development
Learn more about
Life at Incode
!
Benefits & Perks:
Flexible Working Hours & Workplace
Open Vacation Policy
Equal Opportunities:
Incode is an equal opportunity employer, committed to creating a diverse and inclusive work environment. We take great pride in having an inclusive, diverse, and global team, and we are always looking for talented and passionate individuals from all backgrounds and walks of life. As part of our commitment to inclusion, we ensure that reasonable accommodations are available throughout the hiring process. If you require any accommodation due to a disability or specific need, please let our Talent Acquisition team know—we’ll do our best to support you.
Applicant Data Privacy:
We will only use your personal information concerning Incode’s application, recruitment, and hiring processes.
Location: Seattle, WA
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
_______________________________________________________________________
THE ROLE
Docker is seeking a Senior Principal Engineer to serve as the technical visionary and architect for how software gets built, verified, and trusted.
Every day, millions of developers pull images, install dependencies, and ship builds to production. Each of those steps is a place where something can go wrong, or be made to go wrong. Compromised base images, malicious packages, tampered build steps, unsigned artifacts moving through pipelines nobody is watching. The industry calls this the software supply chain, and it has become one of the most consequential unsolved problems in software engineering.
This role sits in Docker and Ecosystems, the group that owns Docker’s most well known products and our emerging content and SDLC business. You will own the technical strategy for secure software delivery across all of it, defining what verifiable, tamper-resistant software delivery looks like at Docker's scale, then driving the architecture that makes it real for every developer and every enterprise customer using our products.
You will set multi-year technical direction, make architectural decisions that shape Docker's product portfolio, and work directly with the SVP of Engineering and executive team on strategy. You will not manage people. You will change what the industry considers table stakes.
_______________________________________________________________________
WHAT YOU'LL DO
TECHNICAL VISION AND STRATEGY
- Lead multi-year technical vision for build security and supply chain across Docker Desktop, Hub, Hardened Images, Verified Publishing, and monetization platforms.
- Define and sequence "trusted by default" architecture for 20M developers.
- Partner with the SVP of Engineering to convert commercial strategy into multi-year technical roadmaps.
- Establish company-wide architectural principles and security standards.
- Identify high-leverage platform investments that enhance security across all Docker products.
- Proactively position architecture ahead of evolving supply chain threats and regulatory demands.
BUILD SECURITY ARCHITECTURE
Architect systems to detect and prevent build-process threats like compromised dependencies, malicious steps, tampered artifacts, and untrusted images.
- Design provenance and attestation infrastructure ensuring Docker artifacts carry verifiable build history.
- Define artifact signing, verification, and policy enforcement across local workflows and CI/CD pipelines.
- Architect SBOM generation, dependency analysis, and vulnerability intelligence for complete software visibility.
- Align with and help shape emerging supply chain security standards.
- Ensure security controls remain fast and unobtrusive so developers keep them enabled.
SDLC AND DEVELOPER WORKFLOW INTEGRATION
- Architect how Docker's security capabilities integrate across the full software development lifecycle, from local development through CI/CD to production deployment
- Design the interfaces and contracts that let Docker's tooling embed into the pipelines, registries, and platforms customers already run, rather than asking them to rebuild around us
- Define the developer experience for security tooling, where the secure path is the fast path and the default path
- Architect policy and enforcement models that satisfy enterprise security and compliance requirements without fragmenting the developer workflow
- Drive convergence of security capabilities across Docker products, replacing product-specific implementations with shared platform primitives
TECHNICAL EXCELLENCE AND INFLUENCE
- Work with leaders across engineering to drive strategy and execution
- Mentor and develop Staff and Principal engineers, raising the technical bar across the organization
- Represent Docker's security architecture externally through blog posts, conference talks, standards bodies, and technical community engagement
- Participate in executive-level discussions, providing architectural perspective on business decisions
- Take part in on-call rotation for your team, respond to incidents, debug production issues, and drive continuous improvement of system reliability
_______________________________________________________________________
WHAT YOU'LL BRING
DOMAIN EXPERTISE
- 12+ years of software engineering experience specializing in build security, software supply chain security, or SDLC tooling
- Deep understanding of build process threat models across dependencies, environments, artifacts, and pipelines, along with effective mitigations
- Architectural experience in artifact signing, attestations, SBOMs, dependency security, CI/CD security, base image trust, or vulnerability intelligence
- Practical knowledge of supply chain security frameworks and standards
- Expertise in API design, service architecture, and scalable system integration
- Proven record delivering large-scale distributed systems for millions of users and enterprise customers
- Experience with major cloud platforms (AWS, GCP, Azure) and modern infrastructure
- Bachelor's degree in CS, Engineering, or equivalent practical experience
STRATEGIC AND BUSINESS IMPACT
- Proven track record creating strategic technical plans that enable revenue, expansion, or enterprise deals
- Experience converting business strategy into technical architectures and roadmaps
- Understanding of SaaS business models, enterprise sales, and how security impacts commercial outcomes
- Experience leading build-vs-buy decisions for core platform components
LEADERSHIP AND INFLUENCE
- Ability to lead large, cross-company technical initiatives across multiple engineering teams
- Experience partnering with VPs and executives to define and execute technical strategy
- Proven ability to influence technical direction and build consensus without direct authority
- Strong communication skills for presenting to executives and driving organization-wide alignment
- Experience mentoring senior engineers and developing technical leaders
ENTERPRISE CONTEXT
- Experience building products that serve enterprise customers with complex security and compliance requirements
- Knowledge of enterprise security requirements and compliance frameworks such as SOC 2 and ISO 27001, and their architectural implications
- Understanding of how enterprise security teams evaluate, procure, and operate tooling
PREFERRED
- Scale experience at a security, developer tools, or infrastructure software company
- Experience with containers (Docker, Kubernetes) or developer platforms
- Experience with complex enterprise billing, contracts, usage pricing, and revenue recognition
- Proven ability to migrate legacy systems without disrupting business operations
- Contributions to open-source security tools or supply chain security standards
- Recognized technical leader via speaking, publishing, or open-source work
- Advanced degree in CS, Engineering, or a related field
_______________________________________________________________________
WHAT SUCCESS LOOKS LIKE
SECURITY POSTURE
- Artifacts produced through Docker carry verifiable provenance by default, not by opt-in configuration
- Build-time threat classes are addressed architecturally rather than through detection after the fact
- Developers keep security controls enabled because the controls are fast and unobtrusive
BUSINESS ENABLEMENT
- Security and governance capabilities directly unblock enterprise revenue
- New product SKUs launch in weeks instead of months through the billing platform
- Usage-based billing supports monetization of new security and AI product lines
PLATFORM LEVERAGE
- Product teams ship enterprise-ready, secure-by-default features in under two weeks rather than months
- Shared security primitives replace fragmented per-product implementations
- Platform systems achieve 99.9%+ uptime for business-critical workflows
ORGANIZATIONAL IMPACT
- Recognized across Docker as the definitive technical authority on build and supply chain security
- Multiple Staff and Principal engineers developed who can own major domains
- Docker's voice carries weight in the external supply chain security conversation
Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs.
_______________________________________________________________________
COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
United States: $219K – $352K base
______________________________________________________________________
POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
______________________________________________________________________
PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
• 7+ лет в продакт-менеджменте, включая владение AI-, data- и платформенными продуктами. • Несколько продуктов, запущенных с нуля, включая минимум одно потребительское мобильное приложение в App Store и Google Play (ссылки обязательны).
В роли старшего UX-дизайнера для Google Images и Search вы будете отвечать за создание интуитивно понятных и привлекательных пользовательских интерфейсов, которые улучшают опыт поиска изображений. Ваша задача — разрабатывать дизайн-решения, основанные на глубоком понимании потребностей пользователей и аналитике данных, сотрудничая с междисциплинарными командами инженеров и продуктовых менеджеров. Требуется опыт в UX-дизайне, владение современными инструментами проектирования и способность создавать прототипы, а также навыки проведения пользовательских исследований и тестирования. Работа предполагает участие в полном цикле разработки продукта, от концепции до реализации, с акцентом на инновации и качество пользовательского опыта. Локации: Сан-Франциско, Маунтин-Вью, Нью-Йорк, США.
Role Focus: Build and deploy production-grade AI/ML and Generative AI systems, with a focus on LLMs, RAG, personalization, MLOps, and cloud infrastructure. - Build RAG pipelines, semantic/vector search, conversational AI, and intelligent assistants.
Задачи:
— Скрининг, проведение дилижентности и продвижение прямых венчурных инвестиций через инвестиционный комитет и закрытие сделок.
Требования и условия в тексте не указаны.
Figure is looking for a Senior Software Engineer Middleware Productivity to design and build core robot middleware frameworks, infrastructure, abstractions, and tooling.
Location: Remote - Mexico
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior Accounting Manager.
About the job
As Senior Accounting Manager within our Controllership PMO group, you will define and lead strategic initiatives across the Controllership organization and play a critical role in achieving our company goals. You will lead multiple high-visibility, high-impact projects from ideation and strategy through planning, execution and go-live, including M&A integration, global system implementations, and operational process improvements leveraging AI and automation. Wit
With a focus on driving efficiency, scalability and compliance to support Twilio’s growth, you will support stakeholders across the Controllership org, including Accounting, Tax, and SEC Reporting, and operational teams including AP, Billing and Payroll. You will also interact heavily with cross-functional teams in R&D and GTM.
Responsibilities
In this role, you’ll:
Lead multiple complex strategic initiatives: Partner with senior members of the Controllership organization and cross-functional teams (Billing Platform, Financial Systems Enablement, IT/Support, ERP PMO, M&A, Finance) to ensure resources are focused on the highest priority work and all projects are delivered on time, within scope and within budget.
Drive automation of operational processes: Identify, validate and prioritize automation opportunities and project manage execution. Contribute to CFO-level automation initiatives through knowledge sharing, advocacy and project support when needed.
Champion critical, org-wide change-management efforts: Proactively communicate with a broad set of stakeholders and follow up to confirm understanding; focus on solving problems, and create a space where new ideas are encouraged, discussed, supported and developed.
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years in Accounting, with preferred experience in global public companies with 1B+ in annual revenue
Deep understanding of US GAAP, with a demonstrated ability to interpret, document and operationalize new, complex accounting scenarios
Direct experience with SOX, with demonstrated ability to identify and assess risks and implement appropriate mitigations
A proven track record managing cross-functional projects from initiation to closure
Demonstrated success automating accounting and operational processes, and hands-on experience with a wide range of automation tools
Exceptional communication skills, with the ability to express yourself clearly and succinctly, both in writing and verbally, to multiple levels within the organization
Experience building productive relationships across orgs and levels
Natural ability to codify information and create and maintain institutional, permanent documentation
Desired:
Experience with Oracle ERP or similar systems, including implementation and troubleshooting
Location
This role will be remote, and based in Mexico.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: EMEA; Romania; Hungary; Bulgaria; Ireland; Slovakia; United Kingdom; Poland; Estonia; South Africa; Greece
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
Location: While this position is posted in a specific region, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for our new hire, this role requires that you be based within UTC -1 to UTC +3
This is a one-year fixed-term contract that we anticipate ending in November 2027.
In this highly strategic and client-facing role, you’ll be the go-to expert for our customers, team members, and internal teams, shaping and optimizing our global benefits provisions across a diverse portfolio of international markets.
As a Senior Specialist, you operate with a high degree of autonomy and commercial acumen. You are the vital connector between our global benefits infrastructure, our internal teams, and our customers. You will balance strategic vendor management (maximizing coverage while minimizing costs) with deep internal and external enablement. You are an advisory benefits expert who loves translating complex provisions into accessible knowledge, hosting highly engaging AMAs, and leveraging modern AI tools to scale your impact on a worldwide scale.
Key Responsibilities
Strategic Vendor Management & Commercial Optimization
- Trend Monitoring: Actively monitor macro global benefits trends and multi-regional regulatory shifts to ensure our offerings remain competitive, compliant, and forward-thinking.
- Vendor Partnerships: Partner effectively with global, regional, and local benefits brokers and vendors, driving negotiations to maximize coverage provisions while aggressively minimizing costs.
- Governance & Performance: Source and implement new benefits vendors globally. Create robust vendor scorecards, establish tight feedback loops, and lead impactful Quarterly Business Reviews (QBRs) to ensure solid, high-performing partnerships.
Client-Facing Advisory & Escalation Support
- Complex Escalations: Resolve highly complex international benefits queries and escalations that cannot be handled asynchronously by first-line teams.
- Commercial Support: Join customer and team member calls, including pairing with the Sales team on high-value prospect calls, to confidently present, structure, and advise on our global benefits provisions.
- Cross-Functional Collaboration: Partner with Customer Support, Sales, Product, and Legal to problem-solve cross-border and country-specific benefits challenges with pragmatic, business-minded solutions.
Deep Enablement & Knowledge Management
- Self-Serve Architecture: Build, own, and maintain a robust global repository of guides, FAQs, and self-serve documentation detailing the intricacies of our international benefits portfolio.
- Internal Upskilling: Proactively train and upskill internal teams (Support, Sales, etc) to ensure they can confidently discuss multi-country benefits provisions with customers.
- Interactive Training: Lead high-impact webinars and host live AMA (Ask Me Anything) sessions focused on benefits education for both internal and external audiences worldwide.
Continuous Improvement & High Performance
- Workflow Optimization: Continuously audit and refine global benefits delivery workflows to reduce ticket response times and elevate overall service quality.
- AI & Automation Integration: Responsibly leverage AI and automation tools to streamline the generation, updating, and scaling of country-specific benefits documentation and processes (eg, renewals) across dozens of regions.
- Trend Analysis: Analyze recurring benefits ticket data to identify systemic friction points, proactively building preventative resources and product feedback loops.
Experience
- 6+ Years of Global Benefits Experience: Deep expertise in international benefits design, compliance, and vendor management with a strong track record of supporting both internal stakeholders and external corporate clients across multiple continents.
- True Cross-Country Expertise: Direct hands-on experience navigating nuanced benefits landscapes, statutory requirements, and local market norms across multiple global regions (e.g., AMER, EMEA, APAC, LATAM).
- Strong foundational knowledge of international fringe benefits tax (FBT) frameworks and how country-specific benefit choices impact employee and employer tax liabilities.
- Commercial & Solution-Oriented Mindset: Highly commercial in your ways of working; able to balance empathy for the end-user with rigorous cost management and business objectives.
- Exceptional Communication & Presentation Skills: A natural educator who can translate intricate, technical benefits terminology into clear, accessible advice—both in writing and when presenting live to clients or senior leaders.
- Stakeholder & Relationship Management: Proven success running QBRs, constructing vendor scorecards, and managing complex matrixed relationships across vendors, customers, and internal departments.
- Tech-Forward & AI-Literate: Digitally savvy with a strong curiosity for HR tech. Practical experience using AI tools to accelerate drafting, research, and data analysis is highly valued.
- Growth-Driven & Change-Ready: Thrives in a fast-paced, metrics-driven environment; comfortable navigating ambiguity and eager to move operations from reactive firefighting to proactive scaling.
- AI Implementation: Proven experience implementing AI tools or automated workflows specifically within a benefits, HR, or Ops function.
- Fast-Paced Environments: Background working in a fast-scaling startup or global tech environment.
- [BONUS] Additional Languages: Professional fluency in multiple languages is a strong plus.
- [BONUS] EOR Experience: Demonstrable experience working within or closely with an Employer of Record (EOR) model, navigating international benefits boundaries.
You'll also need
- A reliable home internet connection (or be able to get one)
- Fluent English language
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.