Location: Remote
Workplace: Remote
HyperHug is an international game development studio specializing in the shooter genre. Our main office is based in Cyprus, but our talented team works remotely from around the world. We’re developing Oxide: Survival Island, an immersive multiplayer survival shooter for mobile platforms, and we’re always looking for motivated individuals who want to grow with us, contribute their creativity, and help shape the future of our games.
We’re looking for a Support Agent to help us deliver fast, friendly, and accurate assistance to our players. You’ll manage incoming tickets, maintain and improve our knowledge base, set up basic automations or bots when needed.
WHAT YOU’LL BE DOING:
- Respond to player inquiries in SDK with clarity and empathy.
- Correctly categorize, tag, investigate, and escalate tickets when needed.
- Review complaints, verify evidence, and apply account actions (including bans) when appropriate.
- Perform required actions in internal tools/systems to resolve player cases.
- Update and create FAQ/KB articles, proofread content for new releases.
- Monitor our Discord community for bug reports and player issues.
- Validate community bug reports and prepare structured bug tickets for the development team.
- Support and create SDK automations (adjust rules, report errors).
- Monitor recurring problems, identify incidents, and provide structured feedback.
- Assist in preparing for new game versions by validating player-reported issues, and preparing clear bug reports for the development team.
WHAT WE EXPECT FROM YOU:
- Experience in customer support (gaming/mobile preferred).
- Strong written English and clear, friendly communication.
- Fluent Russian is a plus.
- Familiarity with SDK, willingness to learn automation workflows.
- Experience with Appfollow or similar platforms is a plus.
- Ability to follow processes, use internal tools, and document actions.
- Organized, detail-oriented, quick learner, able to work independently.
- Able to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
WHAT WE OFFER:
- Competitive salary.
- Work arrangement: from our office in Cyprus or remotely if you are based abroad.
- Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off).
Shifts are fixed, not rotating.
- The chance to shape and influence an ambitious multiplayer survival shooter for mobile platforms.
- A strong, supportive team passionate about creating great games.
- A flexible work environment.
- Opportunities for professional growth.
- A culture that values creativity, initiative, and collaboration.
УдалённоAble to work 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off); Working schedule: 21:00–06:00 Cyprus time (UTC+3 in summer / UTC+2 in winter) on a fixed 5-day schedule, including weekends (Wed and Thu off)
Location: Mumbai
Workplace: hybrid
Purpose of the Job:
To provide high-quality professional counselling, "in-the-moment" support, and intake services.
Serves as the central point for clinical triage and scheduling for Lyra service users.
Core Responsibilities:
Helpline & Crisis Management
Serve as the primary first point of contact for employees and their dependents accessing the Lyra helpline via telephone, live chat, or email.
Provide immediate "in-the-moment" clinical support to callers in distress, utilizing psychological first aid and stabilization techniques.
Conduct comprehensive clinical risk assessments for every contact to identify potential self-harm, ideation, or risk to others, adhering strictly to Lyra’s risk protocols.
Manage emergency interventions and coordinate with local emergency services or internal senior clinical leads when high-risk situations are identified.
2. Clinical Intake & Triage
Conduct detailed clinical intake interviews to assess the user’s presenting concerns, history, and level of psychological distress.
Evaluate the appropriateness of short-term counseling versus higher-acuity care pathways based on the clinical assessment.
Utilize internal decision-making frameworks to assign clients to the most suitable professional within the in-house team or partner network, matching based on specialty and language preference.
Accurately evaluate clinical needs to evaluate whether care should be provided within a structured, short-term framework.
3. Delivery of Clinical Sessions
Provide high-quality, professional counseling and psychotherapy sessions to clients within a structured, short-term framework.
Utilize evidence-based interventions (such as CBT or solution-focused therapy) to address client queries and specific mental health concerns.
Ensure all clinical sessions are workplace-focused when appropriate, helping the service user improve their level of functioning and productivity.
Maintain accurate, contemporaneous clinical notes for every session, meeting the legal and professional standards of the Indian healthcare landscape.
Monitor client progress through regular outcome measurement and adjust treatment plans or escalate to the Senior CCM for complex review as necessary.
4. Advanced Scheduling & Appointment Coordination
Systematically manage the daily clinical roster, ensuring optimal coverage across all shifts to meet real-time helpline demand.
Coordinate and maintain the master calendar for all in-house counseling and coaching appointments, minimizing gaps and preventing double bookings.
Act as the primary coordinator for booking, rescheduling, and managing cancellations, ensuring both service users and clinicians are updated in real-time.
Monitor clinician availability and specialized skill sets to ensure clients are scheduled with the most appropriate professional.
5. Precision Data Capture & Database Stewardship
Accurately capture and input all vital clinical information—including demographics, presenting concerns, and risk status—into the database at the point of entry.
Ensure all data points required for case management (such as CORE-10 scores, session counts, and work impact metrics) are logged with high precision.
Maintain database integrity by ensuring all case statuses and appointment outcomes are updated immediately following service delivery.
Handle all sensitive clinical data with the highest level of confidentiality, adhering to global data protection standards and local regulations.
6. Operational Liaison & Cross-Functional Coordination
Serve as the central point of contact to coordinate daily activities between clinical and operations teams to facilitate a seamless user experience.
Manage the transition of cases between teams, ensuring all clinical and operational context is successfully communicated to the receiving professional.
Act as a liaison to resolve logistical or operational bottlenecks between departments to ensure administrative hurdles do not impact care.
Regularly communicate operational updates and capacity shifts to leadership to ensure the strategic vision is executed daily.
7. Miscellaneous & Continuous Improvement
Upholding Lyra Values: Act as a brand ambassador by consistently demonstrating Lyra’s core values of clinical excellence, innovation, and empathy.
Task Ownership: Ensure all allotted clinical and administrative tasks are performed with high precision and within agreed-upon Service Level Agreements (SLAs).
Process Optimization: Proactively identify gaps in current workflows and take the initiative to propose solutions that enhance operational efficiency.
Workshops & Content: Participate in opportunities to deliver onsite or online workshops and contribute to the development of clinical content and training manuals.
Event Participation: Represent Lyra Health at professional events and webinars to promote the transformative care model and clinical research.
Requirements and Qualifications:
• Qualification -
Masters in Clinical or Counseling Psychology.
RCI registration is desirable
0-4 years of experience (Fresh graduates are encouraged to apply).
Must be bilingual in Hindi and English.
• Experience:
0-4 years of progressive working experience in a clinical setting, with significant exposure to complex case management.
Strong preference for candidates with a background and extensive working experience in the Employee Assistance Program (EAP) or workplace mental health field, particularly with complex return-to-work or work-impact cases.
Experience working internationally and navigating diverse healthcare systems and cultural nuances is highly preferred.
Proficiency in Google Suite and CRM systems is preferred.
Working Hours and Flexibility:
Working Hours: 42.5 hours per week.
Schedule: 5 or 6 days a week; various shifts applicable to ensure helpline coverage.
Hybrid Work: Hybrid working can be considered as per the need of the job.
About You:
Clinical Acumen: Advanced ability to identify and assess high-level clinical risk during "in-the-moment" helpline contacts.
Problem Solver: Capable of navigating intricate triage challenges and client queries independently.
Autonomous & Accountable: Able to work shifts independently while ensuring sound clinical decisions and appropriate escalation.
Detail-Oriented: Meticulous accuracy in data capture and maintaining contemporaneous clinical notes.
Communicator: Ability to articulate complex clinical concepts clearly to distressed callers professionally.
Proactive & Adaptive: Adaptable to a fast-paced helpline environment with a focus on refining intake workflows.
Organized: Ability to manage a high volume of intake contacts and maintain a complex roster effectively.
Collaborative: Collaborates with senior clinical leads to manage emergency interventions and referral handovers.
• Job Families for Job Profiles
• Worker Sub-Type
Regular
• Time Type
Full time
• Primary Location
India
• Scheduled Weekly Hours
42.5
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Summary:
Primarily responsible for security auditing and security governance of the company's platform systems. Identify potential risks in business requirements and technical implementation plans, provide solutions, and drive their implementation.
Job Responsibilities:
Conduct manual code security audits on business code (Java, Golang, JS, C++, etc.) and write audit reports.
Track domestic and international security developments; analyze and reproduce the latest security vulnerabilities.
Deeply understand and master the company's product business; identify security risks in business architecture, business processes, and business logic; provide corresponding security solutions and drive their implementation.
Drive security solution implementation, risk governance, etc.
Job Requirements:
Associate degree or above; requirements may be relaxed for candidates with strong capabilities.
At least 3+ years of business development or audit experience based on Java or Go; has led or participated in SDL (Security Development Lifecycle) implementation.
Proficient in the underlying principles, discovery methods, vulnerable code scenarios, and exploitation techniques of common security vulnerabilities (not limited to OWASP Top 10).
Expert-level proficiency in Java and/or Go tech stacks; understands language-specific characteristics and common mainstream development frameworks, with relevant code audit experience.
Familiar with common white-box audit methodologies, with the ability to track and reproduce the latest vulnerabilities.
Familiar with mainstream development frameworks such as SpringMVC, SSM, or Gin, GoZero, etc.
Has a solid understanding of penetration testing; proficient in common penetration testing methods and familiar with the principles and exploitation techniques of common vulnerabilities.
Able to proficiently use AI tools to enhance security work efficiency.
Highly proactive with strong logical thinking; possesses good communication, coordination, organizational skills, and documentation writing ability.
Experience with TEE (Trusted Execution Environment) and other security encryption, data protection technical architectures and solution implementation is preferred.
Nice to Have:
Has submitted high-quality vulnerabilities to domestic or international SRC/bug bounty platforms.
Has discovered CVE or CNVD general vulnerabilities.
Has Java or Go code audit experience with demonstrated results.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Responsibilities
End-to-End Fund Risk Strategy System Building
Responsible for fund security across all business lines (e.g., wealth management, trading, RWA, and other core products). Build real-time, layered risk control decision strategies based on device fingerprints, behavioral time-series, transaction chains, relationship graphs, and network features.
Risk Data Analysis, Loss Quantification & Adversarial Review
Leverage massive transaction data in Hive using SQL and Python to conduct risk case mining and black market attack chain reconstruction. Continuously monitor core metrics: actual loss rate, interception rate, false positive rate; identify strategy gaps and produce thematic analysis reports.
Strategy Design, Gray Release Experimentation & Iterative Deployment
Design rule-based strategies; manage gray-release traffic allocation, A/B experiment design, and effectiveness evaluation. Drive strategy integration into the real-time decision engine for production launch. Continuously counter black market actors, forming a closed loop of risk identification → intervention → post-mortem → iteration.
Major Loss Incident Emergency Response
Participate in emergency triage for major online fund security incidents: stop the bleeding, trace the risk source, and implement urgent blocks. Accumulate black market intelligence and gang characteristics to build risk feature libraries and intelligence databases.
Cross-Team Collaboration & Risk Control Capability Building
Coordinate with algorithm, product, engineering, compliance, and anti-fraud operations teams. Integrate machine learning models, device fingerprinting, and behavioral sequence capabilities to optimize the decision system. Abstract common risk control capabilities and drive the construction of feature platforms and risk control middle platforms.
Risk Metrics System Construction
Build scenario-based risk monitoring dashboards, establish anomaly fluctuation early-warning mechanisms, and drive long-term risk governance initiatives.
──────
Job Requirements
Basic Qualifications
Bachelor's degree or above; Statistics, Mathematics, Computer Science, Financial Engineering, or Data Science preferred; Master's degree preferred.
3–6 years of hands-on experience in payment / internet fund security / transaction anti-fraud risk control strategy. Experience at Alipay, WeChat Pay, leading consumer finance companies, or bank online payment risk control is preferred.
Skills & Capabilities
Proficient in complex SQL (Hive/MaxCompute); skilled in Python for data mining and feature analysis; able to independently complete risk quantification calculations and experiment evaluation.
Deep understanding of payment risk scenarios: account takeover (ATO), telecom fraud, money mule/fund running, abnormal batch transactions. Familiar with real-time risk control pipelines, strategy deployment processes, and metrics evaluation frameworks.
Possesses an adversarial mindset; able to proactively detect emerging black market tactics from massive data. Excels at finding the optimal balance among financial loss, false interceptions, and business conversion.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the Team
In this role, you will be focused on the build out and expansion of our global network. You'll work closely with Cloudflare’s Network Infrastructure planning team, Network Engineering team, Infrastructure automation team, Site Reliability Engineering (SRE) team, Project Managers and with various vendors and partners (including hardware vendors, logistics, datacenter and network providers, and ISPs) to plan and aggressively execute the expansion of our network. You will further be responsible for the development and implementation of consistent processes and tools for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, physical and logical network configuration, system administration, server provisioning and troubleshooting, and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Key responsibilities
Provisioning, monitoring and maintaining hardware, software, and network in new Cloudflare data centers.
Perform server administration tasks remotely using IPMI/BMC tools, including server provisioning, monitoring, troubleshooting and firmware updates.
Perform network configuration tasks to network devices in greenfield deployment and brownfield migration activities.
Managing remote contractors to complete datacenter installations and upgrades (rack and stack), including coordinating with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 700+ growing datacenter locations.
Build automation to eliminate repetitive work using Python scripts and templated change management workflows (Python + Jinja-based) that standardize deployment steps. Our team also develops agentic AI tools to reduce admin overhead and handling other operational toil.
Planning and implementing network and server installations, including in the areas of facility power (AC/DC), cooling, security/access, rack layout and cable management.
Providing technical leadership and guidance to remote contractors and junior team members during deployment activities—walking them through configurations, troubleshooting steps, and quality checks.
Creating and maintaining documentation, plans, SOPs, MOPs and runbooks.
Collaborating with internal teams (Infrastructure Engineering and Planning, Network Engineering and SRE) on day-to-day operations and project planning.
Coordinating installation of cross-connects globally in support of physical network expansion.
Assisting with the definition, documentation and implementation of consistent processes and standardization across all regions.
Limited travel.
Required Experience
Minimum of 5 years of prior relevant experience in Data Center Operations, Site Reliability Engineering, Linux Systems Administration, Network Engineering, and/or DevOps experience.
Familiarity with day-to-day tasks and projects common in Data Center Operations.
Experience with optical transport technologies such as CWDM/DWDM.
Configuration management tool experience like Saltstack, Chef, Puppet or Ansible.
Knowledge and exposure to Network Protocols, Topologies and Enterprise architecture.
Experience writing network configuration and design documentation.
Experience with network and server installation, configuration, and troubleshooting.
Experience with remote "lights-out" and out-of-band access to data center resources (IPMI/BMC for remote server administration).
Experience solving problems through automation, writing Python or Bash scripts for internal tools and workflow improvements.
Experience running and improving operational processes in a rapidly changing environment.
Strong verbal and written communication skills, problem-solving skills, and attention to detail. Must be proactive in performing due diligence, e.g. checking for blockers before executing work, spotting patterns in failures or process improvements.
Experience building or working with agentic AI tools for workflow automation
Examples of desirable skills, knowledge and experience
Bachelor’s degree in Computer Science, Engineering, MIS, or a related field is a plus.
Direct experience executing on datacenter / infrastructure projects with many moving parts.
Experience installing / maintaining datacenter (and other IT) infrastructure and DCIM tools.
Experience running and improving operational processes in a rapidly changing environment.
Understanding of BGP and anycast routing.
Good working knowledge of major networking and optical device OS such as Juniper Junos, Cisco IOS, Cisco NX-OS, Arista EOS, SONiC, Ciena, Nokia (Infinera).
Proficient in one or more programming languages and willing to learn new ones when required.
Ability to write scripts for internal tools and automation workflows.
Ability to learn fast and execute on multiple tasks simultaneously while maintaining quality.
Ability to manage MS Excel and Google Spreadsheets.
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) using tools like JIRA.
Experience managing remote contractors
Strong team player who collaborates across functions (planning, network engineering, SRE, vendors).
Bonus Points
Professional level network certification(s) (JNCIP, CCNP, etc) or higher.
Linux certifications.
Experience with continuous / rapid deployment.
Experience working in a 24/7/365 mission-critical service environment (on-call rotation required)
Knowledge of the OSI-model and experience isolating network, hardware and software issues.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Casablanca
THE ROLE
As a Customer Support Agent at Taptap Send, you’ll be the first point of contact for our customers — helping them resolve issues quickly and effectively while delivering an excellent support experience. This is a development-focused role: as you gain experience and demonstrate strong performance, you’ll have the opportunity to progress into a Tier 2 / Escalation Agent position, handling more complex and sensitive cases.
RESPONSIBILITIES
- Provide timely, accurate, and empathetic support to customers via chat, email, and phone
- Resolve common customer issues efficiently, following internal processes and SLAs
- Accurately document customer interactions and resolutions
- Escalate complex or sensitive cases to the Tier 2 / Escalation team following defined procedures
- Collaborate closely with other agents and internal teams to ensure customer satisfaction
- Identify recurring issues and flag potential improvements to processes or tools
- Keep up to date with product features, policy updates, and process changes
- Participate in training sessions and actively develop skills needed for Tier 2 / Escalation responsibilities
REQUIREMENTS
- 1+ years of experience in customer support or a similar customer-facing role
- Excellent communication skills, both written and verbal
- Patience, empathy, and professionalism when dealing with customers
- Strong problem-solving and multitasking abilities
- Comfortable using customer management and ticketing tools
- Fluent in English plus one of: Bengali, Nepali, Hindi, Portuguese or Creoles
- Organised, detail-oriented, and motivated to learn and grow
NICE TO HAVE
- Experience in a fast-paced work environment
- Knowledge of payments, refunds, or transaction-related issues
- Familiarity with the money transfer or fintech industry
- Proven ability to de-escalate challenging situations
- Banking customer support experience
CAREER DEVELOPMENT
This position offers a clear path for professional advancement. Agents who demonstrate excellence in customer satisfaction, communication quality, and process adherence will have the opportunity to move into a Tier 2 / Escalation role, where they’ll take on more complex cases and contribute to continuous improvement initiatives.
About Us
We’re building the world’s leading cross-border fintech for emerging markets - empowering families, fuelling local economies, and changing how millions access financial services.
Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a massive shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features.
We’re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation.
Here’s a little more:
- Founded by Harvard grads and 3-time founders who previously built Segovia (acquired) and GiveDirectly (>$300M revenue, fastest-growing NGO in the world)
- Backed by top investors including Spark Capital, Canaan, Reid Hoffman, Breyer Capital, Unbound, Wamda, and more
- Built by global top performers from Bain, Google, McKinsey, Uber, Checkout, Bolt, and beyond - we move fast, stay humble, and care deeply about our mission
- Truly global team - 250+ people, 50+ nationalities, 50+ languages
- Guided by our values - ownership, impact, humility, and heart - in deed, not just word
TAPTAP VALUES https://www.taptapsend.com/our-values
Impact first
Team next
Accept reality
Propose solutions
Win with grit
Be proactively candid, with yourself and others
Love the particular
Own it
Create positive energy
Maybe, even have fun
Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply.
If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
Location: San Francisco
Workplace: Hybrid
ABOUT BASETEN
Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products.
THE ROLE
We’re looking for an IT Operations Engineer to be the face of IT at Baseten: the person who makes technology just work for our team, in the office and remotely. You’ll own day-to-day support, office IT, and new-hire onboarding, and you’ll work alongside our IT Engineers, who design the controls and automation you’ll run and improve.
This is an on-site role based in San Francisco.
RESPONSIBILITIES
- Be the go-to point of contact for hardware, software, and access issues across a macOS-first fleet, with some Windows.
- Give every new hire a great first day, from a ready-to-go laptop to working accounts, whether they’re in the office or remote.
- Run onboarding, role changes, and offboarding through our automated workflows, and catch the exceptions they don’t cover.
- Keep the office running smoothly: conference rooms and AV, network and Wi-Fi, printers, and walk-up support on office days.
- Support new office buildouts and plan workplace IT as we grow.
- Manage IT assets, and vendor relationships, including stock and shipping for remote teammates.
- Build a self-serve knowledge base and workflows that reduce ticket volume and help people help themselves.
- Find recurring friction and automate it within our AI ITSM (Serval) and existing tools, collaborating with IT Engineering on new integrations as needed
- Handle day-to-day administration of our core SaaS tools within delegated, scoped roles.
REQUIREMENTS
- 5+ years in IT support or IT operations, ideally at a fast-growing company
- Hands-on experience supporting a macOS fleet end to end: troubleshooting login, FileVault, permission, and profile issues; enrolling devices and deploying apps and OS updates through an MDM (e.g. Kandji), including remote lock and wipe; and managing hardware through Apple Business Manager, AppleCare repairs, and reimaging for redeployment
- Hands-on experience administrating Google Workspace, Slack and Zoom
- Experience with conference room, AV, and office network setup and troubleshooting.
- Flexibility to support events in the evening may be occasionally required
- Experience with automation or scripting to streamline repetitive work.
- Excellent communication and a real care for the support experience.
- Strong organization across competing priorities in a fast-paced environment.
Ability to be in our San Francisco office 5 days a week and lift standard IT equipment.
BENEFITS
- Competitive compensation, including meaningful equity
- (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents
- Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)
- Paid parental leave
- Fertility and family-building stipend through Carrot
- (U.S. only) Company-facilitated 401(k)
- Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.
Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.
At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).
Location: Warsaw, Poland
[EN]
Sperasoft is looking for experienced Senior Landscape artist to join AAA+ project. If you have a passion for biomes, terrain sculpting, material creation, and want to be part of a collaborative team pushing quality to the next level - we would like to hear from you!
Responsibilities
Create landscapes using UE5’s sculpting, painting, foliage, spline tools and external DCC such as Gaea or World Machine
Design and implement biomes, including rocks, decals, roads, embankments, and other natural elements
Build and manage landscape materials within Unreal shader system
Develop high-quality materials in Quixel Mixer or Substance Designer
Use procedural tools like PCG or Houdini to place grass, trees, rocks, and other natural assets in a fast and efficient way
Ensure performance-friendly, visually compelling landscapes aligned with art direction
Collaborate with design, lighting, and technical teams to maintain quality and consistency
Obtain Lead Artists guidance and approval as required to advance tasks
Continue to refine artistic abilities and learn new software packages and/or in-house tools
Coordinate with Senior and/or Lead Artists with mentoring Junior 3D Artists as well as sharing best project practices with them
Contribute to the team-oriented environment
[PL]
Sperasoft poszukuje Starszego Artysty Krajobrazów, który dołączy do projektu klasy AAA+. Jeśli Twoją pasją jest tworzenie biomów, rzeźbienie terenu oraz tworzenie materiałów, a także chcesz stać się częścią zgranego zespołu wchodzącego na wyższy poziom jakości – czekamy na Twoje zgłoszenie!
Zakres obowiązków:
Tworzenie krajobrazów przy użyciu narzędzi Unreal Engine 5 do rzeźbienia, malowania, roślinności i obiektów nieożywionych, a także zewnętrznych programów, takich jak Gaea czy World Machine
Projektowanie i wdrażanie biomów, w tym skał, dróg, nasypów i innych elementów naturalnych
Budowanie materiałów terenu i zarządzanie nimi w systemie shaderów silnika Unreal
Tworzenie wysokiej jakości materiałów w programach Quixel Mixer lub Substance Designer
Wykorzystywanie narzędzi proceduralnych, takich jak PCG lub Houdini, do szybkiego i wydajnego rozmieszczania trawy, drzew, skał oraz innych elementów natury
Dbanie o to, aby krajobrazy były zoptymalizowane pod kątem wydajności, atrakcyjne wizualnie i spójne z kierunkiem artystycznym
Współpraca z zespołami ds. projektowania, oświetlenia i kwestii technicznych w celu utrzymania jakości i spójności
Korzystanie ze wskazówek i decyzji Głównego Artysty
Stałe rozwijanie umiejętności artystycznych oraz nauka nowego oprogramowania lub wewnętrznych narzędzi studia
Współpraca ze starszymi artystami i liderami przy wdrażaniu młodszych artystów 3D, a także dzielenie się z nimi najlepszymi praktykami projektowymi
Wspieranie atmosfery opartej na pracy zespołowej
Requirements
[PL]
Knowledge of UE 5 and Perforce
Knowledge of 3D software (Blender/Maya/3Ds Max)
Terrain Generation software knowledge (Gaea/World Machine
Unreal Engine Landscape system & Material Graph knowledge
Understanding biome assets creation (i.e. embankment, road modules, rocks, landscape patches, decals, small set dressing assets etc)
Material creation in Quixel Mixer and Substance Designer will be a big plus, as well as knowledge of Houdini plugin for Unreal Engine
[EN] Minimalne wymagania:
Znajomość silnika Unreal Engine 5 oraz systemu Perforce
Znajomość oprogramowania 3D (Blender, Maya lub 3ds Max)
Znajomość programów do generowania terenu (Gaea lub World Machine)
Znajomość systemu krajobrazu oraz edytora materiałów w silniku Unreal Engine
Rozumienie procesu tworzenia elementów biomów (np. nasypów, modułów dróg, skał, kęp roślinności, drobnych obiektów do aranżacji sceny itp.)
Umiejętność tworzenia materiałów w programach Quixel Mixer i Substance Designer będzie dużym atutem, podobnie jak znajomość wtyczki Houdini dla silnika Unreal Engine
Benefits
[EN]
Medical Care package
MyCafeteria system - including Multisport card and more
Employee Assistance Program (EAP), offering confidential legal, financial, and personal counseling
English or Polish language classes
Sensibly flexible working hours
Additional benefits: Care Bonus to cover health, educational and safety needs, corporate parties and team buildings
[PL]
Pakiet opieki medycznej
System MyCafeteria – w tym karta MultiSport i wiele więcej
Program Wsparcia Pracowników (EAP) – oferujący poufne porady prawne, finansowe oraz psychologiczne/osobiste
Lekcje języka angielskiego lub polskiego
Elastyczne godziny pracy (w ramach potrzeb projektu)
Benefity dodatkowe: Care Bonus (pokrywający wydatki związane ze zdrowiem, edukacją i bezpieczeństwem), imprezy firmowe oraz wyjazdy integracyjne
Location: The Netherlands; Poland; Portugal; France; United Kingdom; Spain; Germany; Italy
Workplace: Remote
About the team
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who will drive the adoption of modern security processes and tooling, with focus on supporting our engineering and product teams in improving the security posture of our platforms and services.
Note: This position can be fully remote anywhere in the Netherlands.
What you will do:
- Collaborate with engineering and product on improving existing and building new product features with focus on threat modeling, assurance and secure implementation, some examples of recent work include implementation of secure key management, passwordless authentication, m2m authentication, sandboxing and compute/network/storage isolation
- Identify security gaps and vulnerabilities in ClickHouse Cloud and OSS, triage a wide range of vulnerabilities reported via our bug bounty program, responsible disclosure, GitHub Issues covering web, API and server - client assets including low level memory issues like heap or buffer overflows
- Improve and develop security assurance activities - pentests, vulnerability assessments, bug bounty programs, fuzzing
- Drive implementation and usage of engineering security tools - static, dynamic code analysis, dependency checks, code licensing compliance (working knowledge of Snyk, Semgrep, GitHub CodeQL)
- Nurture the engineering - security relationship, identify and implement process and technology improvements
- Handle information security events and incidents across ClickHouse products and services
- Develop processes, tooling and automation to scale security processes and mitigate risks to the business
What you bring along:
- Experience supporting engineering and product implementation efforts by performing threat assessments, assurance activities, advisory as well as, in some cases, implementation work across distributed systems covering web, API, client/server assets
- Strong knowledge of and experience with one or more cloud service providers (e.g. AWS, GCP, Azure), Kubernetes, Cilium
- Experience implementing and operating engineering security tools and processes (e.g. static / dynamic code analysis, software composition analysis, SBOM, OWASP SAMM, client and network fuzzing tools)
- Significant development and automation experience, ability to work with C++ code
- Security as code mindset, with focus on solving problems with automation and scale in mind
Bonus Points:
- BS, MS, or PhD in Computer Science or related field
- Previous contributions to open source projects
- Security or cloud related certifications (AWS, GCP, Azure)
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: United States
Workplace: Remote
About the team
The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who will drive the adoption of modern security processes and tooling, with focus on supporting our engineering and product teams in improving the security posture of our platforms and services.
What you will do:
- Collaborate with engineering and product on improving existing and building new product features with focus on threat modeling, assurance and secure implementation, some examples of recent work include implementation of secure key management, passwordless authentication, m2m authentication, sandboxing and compute/network/storage isolation
- Identify security gaps and vulnerabilities in ClickHouse Cloud and OSS, triage a wide range of vulnerabilities reported via our bug bounty program, responsible disclosure, GitHub Issues covering web, API and server - client assets including low level memory issues like heap or buffer overflows
- Improve and develop security assurance activities - pentests, vulnerability assessments, bug bounty programs, fuzzing
- Drive implementation and usage of engineering security tools - static, dynamic code analysis, dependency checks, code licensing compliance (working knowledge of Snyk, Semgrep, GitHub CodeQL)
- Nurture the engineering - security relationship, identify and implement process and technology improvements
- Handle information security events and incidents across ClickHouse products and services
- Develop processes, tooling and automation to scale security processes and mitigate risks to the business
What you bring along:
- Experience supporting engineering and product implementation efforts by performing threat assessments, assurance activities, advisory as well as, in some cases, implementation work across distributed systems covering web, API, client/server assets
- Strong knowledge of and experience with one or more cloud service providers (e.g. AWS, GCP, Azure), Kubernetes, Cilium, Crossplane
- Experience implementing and operating engineering security tools and processes (e.g. static / dynamic code analysis, software composition analysis, SBOM, OWASP SAMM, client and network fuzzing tools)
- Significant development and automation experience, ability to work with C++ code preferred
- Security as code mindset, with focus on solving problems with automation and scale in mind
Bonus Points:
- BS, MS, or PhD in Computer Science or related field
- Previous contributions to open source projects
- Security or cloud related certifications (AWS, GCP, Azure)
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: Remote USA; Canada
Workplace: remote
ABOUT YOU
We are looking for an accomplished Principal Machine Learning Engineer to join our global ML organization. In this role, you will drive innovation across our machine learning ecosystem, architect advanced ML solutions, and mentor junior ML engineers around the world. You will play a key part in shaping our technical direction—leading complex ML initiatives, elevating engineering standards, and guiding teams as they build scalable, production‑ready machine learning systems.
If you are ambitious, energized by solving challenging technical problems, passionate about developing talent, and excited to influence the future of ML/AI in the video game industry, this could be the perfect role for you.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
Requirements:
Modeling Depth
Advanced Degree in Statistics, machine learning or related areas. Experience in statistics/ML expertise with a track record of leading high-impact data science initiatives at scale of billions of transactions.
Hands-on experience creating, training and fine-tuning models not just integrating hosted model APIs. You should be able to walk through the data, the objective, what broke, and the before/after evaluation numbers, and why the model did not perform as expected.
Experience owning models in production: deployment, monitoring, drift detection, retraining — with real latency budgets, not just research notebooks.
Production experience with classical ML for fraud/anomaly detection, recommendation, or churn/LTV (gradient boosting, deep learning, graph-based models).
Technology Familiarity
Supervised learning, transfer leaning on machine learning as well as neural networks
Basic LLM knowledge, especially how to use it and where not to use it.
MLOps foundations: feature stores, experiment tracking, model registries (MLflow/W&B-class), continuous training pipelines.
Model serving and inference optimization (vLLM-class serving, quantization).
Nice-to-Have:
Publications, conference talks, or recognized open-source contributions to training/eval tooling .
Graph-based fraud detection (fraud rings, device/account linkage)..
Gaming, payments, fraud, advertising domain experience.
Hands-on, up-to-date experience with modern AI tools (e.g., Claude, Copilot, Cursor) for code generation, review, and accelerating day-to-day engineering work.
Benefits:
We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes 100% company-paid medical, dental, and vision plans, unlimited Flexible Time Off, and a personalized career roadmap for each US employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.
Equal Employment Opportunity Statement:
Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law.
We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.
Criminal History Consideration:
For the Data Scientist position, we will conduct a background check that may include the following:
Criminal history check
Employment verification
Education verification
Relevance to Job Responsibilities:
The background check is relevant to this position because of the following role responsibilities:
Accessing confidential company data
Ensuring compliance with regulatory requirements
Rights Under the Fair Chance Act:
Applicants are encouraged to inquire about their rights under the Fair Chance Act. If you have questions regarding our hiring practices, please contact careers@xsolla.com.
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We are seeking a clinically-grounded, tech-savvy
Solution Success Manager
to support our
Radiology AI and Workflow Solutions
. This individual will have a background in CT technology (ARRT)(CT) and act as a trusted advisor for customers, guiding them through successful onboarding, clinical integration, and optimization of our AI-driven tools across triage, measurement, quantification, and diagnostic workflows to drive adoption and success.
As a tech-savvy individual with deep healthcare domain expertise, the Solution Success Manager - Diagnostic Radiology serves as a product authority and strategic advisor for both prospective and existing customers. This pivotal role bridges the gap between our innovative AI healthcare solutions and the specific needs of healthcare teams, ensuring seamless integration into clinical workflows and the delivery of measurable value.
In this role, you will function as a trusted advisor, guiding clients through the pre-sales and onboarding phases. This includes delivering tailored product demonstrations, facilitating clinical onboarding and integration, and optimizing the utilization of our AI-driven tools across triage, measurement, quantification, and diagnostic workflows to drive adoption and ensure their success.
This position demands a strong combination of clinical expertise, technical acumen, and exceptional communication skills to effectively influence decision-making and cultivate robust relationships within diverse healthcare environments.
Responsibilities
Deliver compelling product demonstrations of our AI healthcare solutions to diverse audiences, including clinicians, researchers, and healthcare administrators
Master and articulate the nuances of specific Care pathways, including clinical workflows, patient journeys, and treatment protocols, tying them to our solutions
Build and maintain a deep understanding of key healthcare personas (e.g., providers, specialists, radiology IT, Technologists, nurses, care coordinators, patients) and their unique challenges
Map complex clinical requirements into demonstrable workflows in our product suite
Collaborate with Regional Account Directors (RAD) on the best way to create and deliver tailored sales presentations that resonate with different healthcare stakeholders
Preliminary solutioning of the Aidoc products during pre-sales motions, demonstrating how they may augment or enhance customer clinical team workflows
Clinical Onboarding and Change Management - oversee the clinical onboarding process, including assessing current workflows, identifying key objectives, optimizing workflows for users, and supporting initiatives that ensure successful adoption post-sale.
Provide expert-level product training to internal teams and clients
Partner with the Customer Success Manager to ensure solutions deployed meet the expected deliverables as scoped in the pre-sales engagement.
Gather and synthesize feedback from healthcare professionals during the pre-sales and onboarding phases to inform product development
Serve as a subject matter expert in relevant medical domains during client engagements
Guide implementation processes that align with clinical workflows and regulatory requirements
Serve as a liaison between product development, radiology platform vendors, and commercial teams during the late beta and early scaling phases of new solutions, ensuring that clinical needs and workflow optimization details are fully incorporated into the solution launch process.
Attend various vendor conferences and Aidoc events as needed.
Requirements
Deep radiology experience, including a background and certification in CT technology (ARRT)(CT) (e.g., Radiology Manager, CT Technologist, PACS Administrator).
Prior experience with AI technologies within the healthcare industry.
Essential understanding of the complexities within imaging environments.
Demonstrated desire to collaborate cross-functionally with Sales, Product, Marketing, and Customer Success teams.
Experience supporting pre-sales engagements and live product demonstrations.
Clinical Expertise
Deep knowledge of Radiology (including subspecialities) workflow, patient journeys, clinical workflows, and healthcare protocols, developed through hands-on experience within an acute healthcare setting, including imaging experience within a large acute comprehensive center.
Strong ability to collaborate with healthcare professionals, understanding their distinct challenges and objectives to enhance patient care and outcomes.
Proficient with imaging IT systems, including RIS/PACS, and informatics platforms.
Technical Acumen
Good understanding of AI technology and its applications in healthcare.
Ability to map complex clinical requirements into product workflows and provide insightful recommendations.
Presentation and Communication Skills
Exceptional ability to deliver compelling product demonstrations and tailored presentations.
Clear and empathetic communication to connect with diverse audiences, from clinicians to administrators.
Problem-Solving and Solution Design
Proficient in translating customer needs into actionable solutions.
Capable of guiding both pre-sales solutioning and post-sales implementation to meet specific goals.
Training and Enablement
Skilled at designing and delivering engaging product training for internal teams and external clients.
Adaptability to cater training to various skill levels and stakeholder needs.
Relationship Building
Strong interpersonal skills to foster trust and credibility with clients.
Ability to manage change effectively, ensuring buy-in across teams during the onboarding and adoption phases.
Project Management
Organized and detail-oriented with the ability to manage multiple projects and timelines.
Ensures alignment between pre-sales promises and post-sales deliverables.
Feedback Integration
Adept at gathering and synthesizing client feedback to inform product development and enhance customer success.
This role offers the opportunity to work at the intersection of clinical excellence and cutting-edge AI imaging technology.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Remote (ACCEL Services)
We are seeking a highly qualified Virtual Special Education Teacher who is dedicated to providing a superior education for all students! ACCEL Schools uses a cutting-edge 21st-century curriculum, which can be accessed online and through a variety of traditional methods.
The Virtual Special Education Teacher supports the educational and behavioral goals of all students with a focus on students with an Individualized Education Program.
ELIGIBILITY:
Open to residents of New Mexico
About the Opportunity
Assist with the implementation of the Individualized Education Plan (IEP) for each student served
Write IEPs in a timely manner
Participate in the Multi-Tiered System of Supports (MTSS)
Maintain all student records and files according to federal, state and local mandates
Complete all necessary paperwork within timelines to be compliant
Complete progress reports as required
Complete all components of all paperwork
Work 1:1, in small groups or in whole class sessions with students
Administer Transition Assessments
Write lessons plans to accommodate goals in the student’s IEP
Teach all subjects following the school’s course of study or as assigned
Schedule and participate in IEP and other meetings for students with disabilities
Prepare and administer all standardized tests, benchmark assessments and evaluation assessments as directed
Work with the teaching staff to improve standardized and proficiency testing results
Maintain confidentiality concerning all student information and any professional matters
Keep accurate records on each student such as grade books and progress reports, lesson plans, attendance records, and behavior/discipline records
Collaborate with parents, teachers, psychologists, parents, Administrator, and professionals outside of school
Work with Related Services to keep evaluations current, updated every three years
Provide resources for classroom teachers for areas of disability
Attend professional developments as assigned
About You
Masters’ Degree preferred
Current New Mexico certification/licensure in appropriate area
Three years of teaching experience, at least 2 of which are in special education preferred
Strong content knowledge in one or more content areas
Familiarity with state proficiency testing state teaching standards
Understanding of and/or willingness to learn the MTSS process
Prior experience working with a diverse student body
Excellent written and verbal communication skills that reflect professionalism and tact at all times
Genuine care for children and a passion for teaching
Proficiency in computer applications, including Google Docs, MS Office Suite, e-mail, and internet applications
Prior experience with software and databases used to maintain Individuals with Disabilities Education Act (IDEA) compliance including Power School Special Programs
Ability to learn new technologies and acquire new skills through independent study, professional training, and from more senior team members
Strong ability to gather, analyze, and interpret student data to make sound educational decisions
Ability to handle confidential information responsibly and exhibit sound judgment while maintaining that confidentiality
Ability to and willingness to work occasional evenings
Valid driver’s license and ability to perform occasional local and in-state travel
Ability to pass federal, state and local background checks
Knowledge of co-teaching models and the ability to co-teach
About Us
ACCEL Schools is a network of 100+ high-performing, public charter schools serving PK-12 students. We proudly advocate for school choice and work to address educational inequities throughout the United States. Our schools are inclusive and widely differ to reflect the unique values of the many urban, suburban, and rural communities we serve. Our brick-and-mortar, virtual, and hybrid schools specialize in closing educational gaps and offer innovative models such as career-technical education, sports training, bilingual programming, and more. We have been recognized and praised by legislators, authorizers, and researchers for providing exceptional education options to students in historically under-resourced communities.
We offer the following benefits:
Life benefits – time & peace of mind
Paid time off
Retirement contributions
Optional Basic Life and AD&D insurance
Voluntary life insurance (employee, spouse, child)
Discounted childcare at
Early Learning Academies
locations
Health benefits – stay well & thrive
Medical, dental, and vision insurance
Employee Assistance Program
Voluntary short-term disability insurance
Voluntary long-term disability insurance
Career benefits – keep growing
Career advancement opportunities throughout Pansophic Learning and our strong network of 4,000+ instructors and education professionals
EQUAL EMPLOYMENT OPPORTUNITY
It is our policy to abide by all federal, state and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition, genetic information, sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.
#LI-AB1
Location: Baton Rouge, LA
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.
As a
General Manager
on Via’s Operations team, you’ll be responsible for managing operations using our innovative technology platform. You’ll manage a team of local field operators focused on daily operations, driving continuous operational and quality improvements, and growing our services.
This is a fully in-person position with the expectation that you will be onsite 4-5 days per week. There may be a need for early mornings or evenings.
What You'll Do:
Manage the daily onsite operations of our service. You’ll make sure our operations run smoothly to provide our riders with safe, reliable, and accessible transportation.
Make informed, real-time decisions about fleet, driver supply, compliance, rider needs, and unexpected issues - stepping in quickly to ensure continuously excellent and dependable service.
Manage the full employee lifecycle for drivers — scheduling, PTO approvals, daily inquiries, performance conversations, and adherence to workplace policies.
Manage driver work schedules to ensure the appropriate amount of vehicles are in service at any given time to meet demand expectations.
Act as the operational bridge between city partners, drivers, unions, community leaders, local organizations to help bring the community's goals to life.
Use data and technology to understand service performance, diagnose problems, and implement solutions that enhance efficiency and rider experience.
Ensure compliance with all relevant federal, state, local and company policies, procedures and regulations on service operations.
Lead, coach and develop an engaged team of drivers, fostering a collaborative, cohesive, and energetic environment.
Who You Are:
Experienced operations manager, with a minimum of 4-6 years of experience and hold a Bachelor's degree.
Independent self-starter, you thrive in fast-paced environments and feel comfortable with a very high level of responsibility.
Savvy and tactful communicator: you intuitively find the right tone in every situation.
Detail-oriented executor: you’re obsessively action-oriented, and thrive while operating autonomously.
Experienced and exceptional leader: people love working with you and for you, and you have extensive experience leading support teams.
Flexible and adaptable: you love the challenge of adapting to change rapidly and making things work on the fly.
Problem solver; you don’t accept the status quo and are always looking for creative solutions.
Based in the Baton Rouge, LA area or willing to relocate.
Compensation and Benefits:
Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
Salary Range:
$80,000 - $125,000 / year.
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is looking for an experienced Engineering Manager to lead our Feed Retrieval team. In this role, you’ll lead a high-impact team of Machine Learning Engineers building the systems that identify, retrieve, and shape the candidate inventory powering Reddit’s personalized feeds. Your team will work at the foundation of Feed Relevance: expanding the set of high-quality content Reddit can recommend, improving personalization and discovery for users across different levels of signal, and building scalable ML systems that directly shape the experiences of over 120M+ daily users.
If applying ML / AI in production to improve Reddit Relevance excites you, then you’ve found the right place.
Responsibilities:
Define Technical Vision & Strategy:
Define the technical vision and long-term roadmap for Feed Retrieval, aligning large-scale recommender-system investments with Reddit’s product, ecosystem, and business objectives.
Roadmap & Prioritization:
Translate broad Feed Relevance goals into a focused team roadmap, making clear prioritization tradeoffs across model quality, inventory expansion, experimentation velocity, infrastructure cost, and operational reliability.
Team Leadership & Development:
Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact.
Technical Execution & Delivery:
Oversee the design, development, and optimization of retrieval systems that source relevant, diverse, fresh, and high-quality candidates for personalized feed experiences.
Measurement & Learning:
Establish strong measurement, experimentation, and debugging practices so the team can understand retrieval quality, candidate coverage, source incrementality, and downstream impact.
Platform & Infrastructure Collaboration:
Collaborate with ML platform, infrastructure, ranking, safety, and product teams to build scalable, low-latency retrieval systems that can support the next generation of AI-powered recommendations.
Operational Excellence:
Maintain high standards for system performance, reliability, latency, cost efficiency, and responsible recommendation practices.
Cross-Functional Partnership:
Work with cross-functional partners from across the company to identify key areas of opportunity, set expectations, and communicate your team’s work.
Recruiting & Growth:
Partner with our incredible recruiting team to attract, interview, and hire diverse and talented machine learning engineers, growing a world-class team.
Qualifications:
Experience Leading ML Teams:
2+ years of experience building and managing high-performing ML or recommender-systems teams.
Deep ML Expertise:
Hands-on experience with large-scale production ML systems, ideally including recommender systems, retrieval models, embedding-based systems, sequence models, transformer-based architectures, or LLM-powered recommendation applications.
Technical Domain Knowledge:
Strong understanding of recommender systems, especially candidate retrieval, embedding/indexing systems, ranking handoffs, feed personalization, exploration, content quality, and measurement strategies.
Strategic Thinking:
Ability to develop and communicate a clear technical strategy across ambiguous problem spaces, balancing user relevance, ecosystem health, system scalability, and business impact.
Impact-Driven Mindset:
Passion for developing scalable, well-designed, and responsible AI solutions that drive business value.
Exceptional Communication & Collaboration:
Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-remote, #LI-JS5
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$253,300
—
$354,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: Remote - United States
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 130 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit
www.redditinc.com
.
Reddit is looking for an experienced Engineering Manager to lead our Feed Ecosystems team. In this role, you’ll lead a high-impact team of Machine Learning Engineers focused on building recommendation systems that support sustainable growth across users, posts, and communities. Your team will improve relevance for new, low-signal, and logged-out users; help new posts and communities find the right audiences; and develop ML systems that balance personalization, discovery, and ecosystem quality across Reddit’s 100,000+ active communities.
If applying ML / AI in production to improve Reddit Relevance and strengthen Reddit’s community ecosystem excites you, then you’ve found the right place.
Responsibilities:
Define Technical Vision & Strategy:
Define the technical vision and long-term roadmap for Feed Ecosystems, aligning recommender-system investments with Reddit’s goals around user growth, contribution, community health, and high-quality discovery.
Team Leadership & Development:
Coach and support the development of your team, constantly seeking opportunities to grow their skills and impact.
Cross-Functional Partnership:
Work closely with product, design, data science, safety, community, ads, and platform partners to identify opportunities, set expectations, and communicate your team’s work.
Technical Execution & Delivery:
Oversee the design, development, and optimization of ML systems that improve cold-start relevance, new post and community distribution, community discovery, and feed quality.
Quality & Ecosystem Measurement:
Help define and operationalize signals for subjective and objective quality, ensuring Feed systems optimize not only for engagement, but also for user value, community health, contribution, and long-term ecosystem outcomes.
Platform & Infrastructure Collaboration:
Collaborate with platform and infrastructure teams to build scalable AI-powered systems that support discovery, personalization, and healthy content distribution across Reddit.
Operational Excellence:
Maintain high standards for system performance, reliability, efficiency, and responsible AI practices in alignment with user needs and ecosystem health.
Recruiting & Growth:
Partner with our recruiting team to attract, interview, and hire diverse and talented machine learning engineers, growing a world-class team.
Qualifications:
Experience Leading ML Teams:
2+ years of experience building and managing high-performing ML or recommender-systems teams.
Deep ML Expertise:
Hands-on experience with large-scale production ML systems, ideally including recommender systems, personalization, cold-start modeling, content understanding, or LLM-powered recommendation applications.
Technical Domain Knowledge:
Strong understanding of recommender systems, including candidate retrieval, ranking, value modeling, ecosystem dynamics, and measurement strategies.
Strategic Thinking:
Ability to develop and communicate a clear, compelling technical strategy across ambiguous problem spaces, balancing user relevance, community growth, content quality, safety, and business impact.
Impact-Driven Mindset:
Passion for developing scalable, well-designed, and responsible AI systems that improve user value while supporting a healthy and sustainable content ecosystem.
Exceptional Communication & Collaboration:
Strong interpersonal skills and a collaborative mindset, with the ability to effectively communicate complex technical topics to diverse audiences and build strong relationships with cross-functional partners.
Benefits:
Comprehensive Healthcare Benefits and Income Replacement Programs
401k with Employer Match
Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
Family Planning Support
Gender-Affirming Care
Mental Health & Coaching Benefits
Flexible Vacation & Paid Volunteer Time Off
Generous Paid Parental Leave
#LI-remote, #LI-JS5
Pay Transparency:
This job posting may span more than one career level.
In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and depending on the position offered, it may also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit
https://www.redditinc.com/careers/
.
To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below.
The base salary range for this position is:
$253,300
—
$354,600 USD
In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews.
During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our
Candidate Privacy Policy for Potential Employees and Contractors
.
Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
Location: 134 E Washington St, New Castle PA 16101
Brand Ambassador -
Kickstart Your Career in Brand Engagement
Treloar & Heisel – A Division of EPIC Brokers
Location:
New Castle, PA (Relocation Assistance Provided)
Come join our team!
There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen
Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide With locations spread out across the US, our local market knowledge and industry expertise helps support our clients' regional and global needs We have grown very quickly since our founding, and we continue to see growth and succes
s thanks to our hard-working and growth-minded employees.
Our core values are: Owner mindset, Inspire trust, Think big, and Drive results If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!
Our division of EPIC, Treloar & Heisel, is a nationally recognized brand dedicated to serving dental and medical professionals. We specialize in helping clients secure their financial future through tailored insurance solutions and expert guidance.
WHAT YOU'LL DO
As a
Brand Ambassador
, you’ll be the face of our business. Your mission? Spread the word, build excitement, and create meaningful connections that drive brand awareness and growth. This isn’t a desk job, it’s a dynamic, hands-on role where every day is different. You’ll receive ongoing feedback and coaching to help you refine your skills and achieve your goals. Plus, you’ll have opportunities for advancement within EPIC as you grow and excel in your role.
Your Impact:
Lead and create brand initiatives at conferences, university events, and social functions
Leverage your digital and social media expertise to amplify brand visibility
Connect with prospects through calls, emails, and social media outreach to generate qualified leads
Build relationships with key contacts and nurture them into long-term connections
Partner with marketing teams to develop and execute campaigns and drive sales initiatives
Engage diverse audiences through strategic travel across multiple states
Success Metrics
Event attendance and engagement
Outreach activity (calls, emails, etc.)
Regional brand awareness
WHAT YOU'LL BRING:
Bachelor’s degree (Marketing, Communications, or related field a plus)
A natural networker with strong communication skills
Creative energy and a passion for brand building
Adept at creating and managing social media content
Comfortable making outreach calls and engaging prospects
Travel ready for business needs (about 15 weeks/year)
Must pass a background check
WHAT YOU'LL GET
Salary: $55,000 base + up to $10,000 year-end bonus
Relocation Assistance
Generous Paid Time off
WHY EPIC:
EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:
Generous Paid Time off
Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
Generous employee referral bonus program of $1,500 per hired referral
Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)
Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!
EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation
We’re in the top 10 of property/casualty agencies according to “Insurance Journal”
To learn more about EPIC, visit our Careers Page:
https://www.epicbrokers.com/about/epic-careers/
.
EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.
California Applicants - View your privacy rights at:
https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf
.
Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
#LI-SG1
#LI-Onsite
Location: Lanham, MD
Position Objective:
The Licensed Clinician will work in tandem with the primary care team and is responsible for providing brief intervention and consultation to patients in an outpatient setting. Services to include: crisis intervention; monitoring mental health referrals to patients with higher behavioral health needs; coordinating care for complex patients with mental and physical health conditions; acting as a consultant and resource to members of the care team on effective interventions with patients with chronic illnesses and mental health diagnoses; assisting with staff training as needed; functioning as chronic care self-management support expert; meeting minimum documentation requirements for all services rendered in a timely manner; and ensuring data is collected as appropriate.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Patient Care Management/Documentation
Work collaboratively with physician and/or mental health provider of record to provide comprehensive mental health services to patients across the age spectrum.
Develop and implement an integrated and comprehensive treatment plan based on clinical experience and knowledge.
Maintain a customer-oriented approach to meeting patient needs in an expedient manner, involving the family in the plan of care as appropriate.
Maintain confidentiality and patient privacy.
Document care provided; meeting standards for chart reviews.
Adhere to all practice standards, protocols and regulations set by COMAR/Joint Commission.
2. Consultation and Referral
Seek consultations as appropriate, act as a consultant as requested.
Perform comprehensive assessments and refer patients for further care and services within the health system and/or the community.
Patient Education
Utilize teaching learning theory with patients and their families to influence patient outcomes.
Identify learning needs of various populations and contribute to the development of educational programs to meet those needs.
3. Clinical
Diagnose and treat acute mental and emotional disorders.
Provide comprehensive, short-term care for patients with acute mental and emotional disorders, linking and coordinating treatment with other professionals, such as psychiatrists and social workers.
Refer, as appropriate, patients to other resources or services in the community, such as support groups and recovery groups.
Develop a comprehensive discharge plan that incorporates external supports and services when indicated.
4. Evaluation
Assess patients for risk of suicidal and/or homicidal thoughts or behaviors.
Interviews patients and family members to determine nature and degree of problems and arranges, as necessary, medical or psychiatric examinations to help identify problems pertinent to diagnosis and treatment.
Evaluate the effectiveness of the counseling program on patients progress in resolving identified problems and moving towards defined objectives.
Evaluate case situations and presents information to other members of the health care team on patients, families, and social backgrounds pertinent to the diagnosis and treatment.
Educational/Experience Requirements:
Master’s degree in related field.
Five (5) years of related clinical counseling experience.
Required License/Certifications:
Licensed Certified Social Worker (LCSW) or Licensed Certified Social Worker Clinical (LCSW-C ) from the Maryland Board of Social Work Examiners or Licensed Clinical Professional Counselor (LCPC ) from the Maryland Board of Professional Counselors.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands –
Medium work.
Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$72,000
—
$108,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
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To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
ГибридMumbai
seniorKuala Lumpur, Malaysia
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