Location: Flushing,NY
📍
Location:
Flushing, NY
🕒
Schedule:
Sunday–Friday, 3:00 PM to 7:00 PM
🏠
Setting:
In-home ABA therapy
About the role
LBAPS is seeking an ABA Therapist (RBT) for an in-home case in Flushing. You will deliver ABA sessions under the direction of a supervising BCBA and record session data.
What we are looking for
✅ High school diploma required
✅ A few years of RBT experience required
✅ ABA therapy experience required
✅ Strong experience supporting learners with challenging behaviors
✅ Able to stay calm, consistent, and patient in difficult situations
What we offer
💰 Competitive pay based on experience
📩
Apply today to be considered.
Location: South Carolina
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
What we can offer
:
A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.
We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!
The Opportunity:
We are currently seeking the newest innovator to join our dynamic Customer Service team as
Field Service Technician (DMST) located in the Greenville, SC metro area.
*All candidates must be able to work coverage in the Greenville, SC metro and surrounding areas (Easley, Piedmont, Simpsonville, Anderson) .
In this role you will be responsible for delivering an exceptional customer experience while servicing our products in the home.
Our full line technicians diagnose and repair all major appliances, TVs and A/C units, manage inventory and perform a number of other administrative tasks on a daily basis. Our technicians are the face of LG and will be expected to represent the company with the professionalism our customers have come to expect.
- Travel offsite to customers' locations to perform maintenance and repair of LG's equipment to ensure top product performance.
- Proper use of all safety equipment (PPE), vehicle and diagnostic tools provided by LG.
- Conducts technical diagnosis and performs specialized repairs on a variety of electronics and home appliances.
- Diagnose problems, assess the extent of the problem, document findings, make decisions to repair the product and/or replace parts.
- Immediately and accurately process paperwork and perform data entry upon completion of each job.
- Pre-screen next day service calls by obtaining necessary information to help diagnose problem prior to arriving at customer's home.
- Meet or exceed company metrics (customer satisfaction, fix right first time, revisits, parts management, OT %).
Qualifications and Requirements:
- Minimum 1 year experience in a technical role (Appliance repair preferred).
- Experience repairing major appliances (Refrigeration/sealed systems, cooking, cleaning products).
- Experience in the use of tools, and diagnostic test equipment.
- Ability to properly trouble-shoot, diagnose, repair and document product/system issues.
- Valid Driver’s license in good standing.
- Ability to obtain appropriate EPA Certification.
- Meet physical requirements generally associated with field service repair such as continuous bending and lifting up to 50 pounds.
#LI-DB1
Recruiting Range
$24.25
—
$28.25 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
As a Clinical Care Navigator on the Organizational Services Team, you’ll be doing meaningful, high-impact work supporting companies and their employees through moments of challenge, change, and crisis. You’ll be the first clinical point of contact for HR, ER, and Benefits teams reaching out for expert guidance, and you’ll coordinate thoughtful, timely support for employees navigating behavioral health concerns. You won’t be providing ongoing therapy, you’ll use your clinical skills to offer expert consultation, coordinate critical incident responses, and proactively reach out to employees in crisis. Your work will help ensure safety and connection to high-quality care.
This role may be for you if you’re an excellent communicator, confident in your clinical judgment, and passionate about making behavioral health more accessible in the workplace. You thrive in a fast-paced environment, can shift seamlessly between support calls and consultation, and have a strong sense of professional presence when working with VIPs and organizational leaders. If you’re someone who finds purpose in showing up for people at pivotal moments and helping them get to the right care at the right time, this role could be a great fit.
You must be able to work one of the following shift(s):
Tuesday - Saturday 1:00 PM - 9:30 PM PST / 2:00 PM - 10:30 PM MST: / 3:00 PM - 11:30 PM CST: / 4:00 PM - 12:30 AM EST
Sunday - Thursday 1:00 PM - 9:30 PM PST / 2:00 PM - 10:30 PM MST: / 3:00 PM - 11:30 PM CST: / 4:00 PM - 12:30 AM EST
Requirements
Manager Consultations: Provide clinical consultation and guidance to leaders, HR, and ER teams on employee behavioral health concerns, workplace dynamics, and appropriate support strategies.
Critical Incident Stress Debriefing (CISD) Coordination: Coordinate and facilitate responses to critical incidents, including identifying appropriate responders, organizing logistics, and conducting follow-up care outreach.
Leadership level support: Deliver discreet, high-touch clinical support to executives and VIP employees, ensuring timely and sensitive handling of complex concerns
Inbound Organizational Support: Respond to calls and emails from company representatives (HR, ER, benefits leaders) with clinical expertise and Lyra resource guidance
Proactive Outreach: Reach out to employees identified as high-risk or in crisis, offering in the moment support, risk assessment, safety planning, and care navigation to ensure connection to care
Collaboration: Partner with internal departments such as Customer Success, Workforce Transformation, operations, and clinical leadership to ensure seamless coordination of services and alignment with contractual commitments
Documentation: Maintain accurate, timely, and confidential records of all interactions in compliance with HIPAA and Lyra protocols
Identify roadblocks to clinical care options for our clients using Lyra’s proprietary software and other methods to connect clients to the ideal treatment, based on specific needs and preferencesIndependently manage a caseload of complex, multi-need clients
Qualifications
Master’s degree in clinical social work or equivalent; LCSW or equivalent independent clinical licensure is required (e.g. LMFT, LPC, LPCC, etc). We’re unable to provide supervised hours toward licensure. Candidates without a state license to deliver mental health services, independently, will not be considered
Certified Employee Assistance Professional (CEAP)
preferred
Must have two years post license experience (EAP/clinical call center experience preferred or organizational consulting)
Significant experience managing high-risk clinical situations (e.g., suicidality, mandated reporting), CISD coordination, working with HR/ER and/or corporate leadership teams
Must be a full time resident of the United States; work cannot be completed from outside the United States.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
Pay and Benefits
As a full-time Organizational Services Clinical Care Navigator, you will be employed by Lyra Health, Inc. The anticipated base rate for this full-time position is $38.65 per hour. The base rate is determined by role and level, and the base rate will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
The base rate is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K retirement benefits
- Monthly tech allowance
- We like to spread joy throughout the year with well-being perks and activities, surprise swag, free food, regular community celebration…and more!
We can’t wait to meet you.
Location: Maputo/Nampula, Mozambique
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
About this role
The Risk Management Program Manager is responsible for preventing, detecting, mitigating and investigating the field-based risks associated with delivering millions of dollars to thousands of poor households across a portfolio of countries. The Program Manager (PM) will work with the Internal Audit Director and the wider Internal Audit team to design innovations to manage the risks associated with cash transfers.
Reports to:
Director, Internal Audit
Level
: Manager
Location:
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours.
Role Summary
Supports overall Global Internal Audit (IA) strategy.
Overall risk manager for the countries in their portfolio.
In partnership with the Country Director (CD), lead the development of the country IA strategy.
Supports on all project design at all stages (project inception, proposal creation, project design, risk register creation, ongoing project risk management, project closure).
Leads (or where relevant, delegates) all country syncs with CD.
HR oversight (not direct management) for all countries in their portfolio.
Takes direct lead on certain, more sensitive and high risk investigations in portfolio (as determined by CD and IAD).
Manages Internal Audit for each country in their portfolio
Manages Internal Audit Manager (IAM) directly.
Supports admin oversight and procurement for the IA team in country (ensuring docs are in order etc).
Carries out regular spot checks on country operations and ensures IAM is doing their checks and documenting them.
Seeks to develop and analyze data we have but also look for new ways to spot and reduce fraud.
Visible point of contact for country team and part of country management team where relevant.
Leads coordination with other internal teams (such as Safeguarding, Programs, and Tech) as well as external partners, such as Telcos where needed.
Visits each country in portfolio at least 1x per year for field visits.
Roles and responsibilities:
Project Design (25%)
Represent IA in country project design conversations, including development of strategic risk management measures.
Owning development of project-specific Internal Audit proposals detailing audit rates, audit approaches, e.t.c. for new projects and discussing these with CD.
Oversee community risk scoping exercises and ensure full scoping report is submitted to IAD and CDs for all new projects.
Ensure that customized risk registers are created for all new projects; ensure that risk registers for ongoing projects are updated regularly.
Review implementation tools, e.g. enrollment surveys, to better align them to risk detection, mitigation and prevention.
Systems Orientated risk monitoring (45%)
Owning and monitoring IA metrics / KPIs in countries of portfolio and owning correction of dropping or critically missed metrics.
Overall owner (accountable) of country project workbooks detailing workplans and staffing, tech related requirements and activity timelines.
Define and review risk classifications based on projects and country level activities.
Hold weekly (or bi-weekly) meetings with Country Directors in each country you are assigned.
Lead the development of escalation protocols for different types of risks and monitor implementation of the protocols by country managers.
Lead the transparent, accountable and where needed collaborative investigation of high risk cases.
Support the IAM to undertake community based fraud intelligence monitoring exercises and escalate any identified risk trends to the CD and IAD.
Monitor the traffic and trends of risk reporting and flag high risk countries and projects to the CD and IAD.
Support the IAD with tech-related fraud prevention innovations work through different inputs as may be requested from time to time.
Where relevant, build in-country relationships with fraud management stakeholders (for example, MoMo provider telcos) for sustainable fraud resolutions in-country.
Conduct spot checks on both the programs and IA operations to ensure high quality and identify any abnormalities.
Build and manage in-country project related stakeholder relationships; working with different in-country teams to ensure IA deliverables are tracked as per workplan.
Write and share with the IA - Director, quarterly productivity reports and/or project specific retrospectives (or progress reports).
People Management (10%)
Directly manages Internal Audit Managers in all countries you are assigned.
Conduct regular check-ins with Direct Reports.
Conduct performance reviews for direct reports every quarter and provide a report of the same to the IA-Director and CD where relevant.
Indirectly support the AFMs and FOs in the countries you are assigned.
Develop a team with a high capacity for problem solving, critical thinking, and strong analytical and communication skill.
Conduct regular skip-level meetings with AFMs.
Hiring: Directly responsible for hiring IAMs in the countries you are assigned.
Create a strong overall team
Manage conflicts and other risks within the team and escalate where appropriate.
Promote effective team culture by encouraging recognition of positive achievements and other team-building initiatives.
Model ethical behavior that encourages the team to report misconduct within GD staff, partners, community and recipients.
Conduct staff career growth needs assessments (through structures surveys and 1:1 sessions) and liaise with the HR manager to deliver robust professional development sessions internally and externally.
Culture Building (10%)
Act as the custodian of ‘Recipients First’ Value within the team by ensuring compliance to policies and protocols of GiveDirectly.
Maintain an active, visible and consistent commitment to a common standard of behavior that is required throughout every aspect of the organization as stipulated in the Code of Conduct Statement.
Manage a team that is driven by individual accountability involving moving beyond corporate ‘rules-based’ behavior to ‘values-based’ behavior that promotes a greater focus on promoting individual integrity.”
Identify sub-cultures within the organization that may result in safeguarding and fraud risks to recipients.
Conduct annual training to country Programs teams on fraud and safeguarding mitigation requirements as outlined in GD policies.
Other responsibilities (10%)
Supports Director on reflecting on and rethinking the Global IA strategy and mandate.
Supports Director on utilizing AI and technology to improve GD’s fraud risk management systems.
Participates in weekly IA management meetings and weekly sprints to discuss cross-team activities.
Support on country external audits where requested.
Support on non-field based fraud management on an as-needed basis in your countries of operation.
Proactively identify and flag ways to improve the efficiency and effectiveness of IA’s operations.
Support other country of operations outside of portfolio where necessary.
What you’ll bring:
Internal audit / risk management background
- 3+ years leading audit, compliance, or risk functions, ideally in a role that combined strategy design with hands-on fieldwork (not just desk audits).
Fraud investigation experience
- has personally led or overseen sensitive/high-risk investigations, not just routine checks.
People management
- directly managed a team, including hiring, performance reviews, and conflict management.
Cross-country or multi-site portfolio experience
- managed risk/audit across several countries or regional units simultaneously, since this role owns a country portfolio.
Field-based operations exposure
- comfortable with in-person field visits (at least 1x/year per country) in low-resource or humanitarian/development settings, not purely office-based audit work.
Stakeholder management
- experience liaising with external partners and internal cross-functional teams (Safeguarding, Programs, Tech).
Data/analytics fluency
- experience using data to detect fraud trends, build KPIs/metrics, and monitor risk reporting, plus openness to AI/tech-driven fraud prevention tools.
Program/project design experience
- has contributed to project design, risk registers, and proposal creation, ideally in an NGO, cash-transfer, or development-sector context.
Report writing at a senior level
- track record producing strategy documents, quarterly reports, and retrospectives for leadership.
Fluency in both English and Portuguese.
Alignment with
GiveDirectly Values
and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity.
Why work at GiveDirectly?
At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:
A positive and supportive team with opportunities for advancement
A demonstrated commitment to helping all staff develop and grow
A competitive salary, including bonus
A robust health benefits plan (exact details will vary by country)
Unlimited PTO (that we encourage staff to take!)
Read more about our ongoing diversity, equity, and inclusion efforts
here
and about our decision to move our central support teams to remote first
here
.
Compensation
At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to calculate what we believe to be competitive pay based on role, location, and cost of living. We also have a no negotiation policy to ensure we are paying staff equitably across roles. Read more about our compensation philosophy
here
.
Unless otherwise noted, the benefits stipend may be used to cover benefits or taken as additional taxable income.
Base Salary:
$67,400
Bonus at Target Performance:
10% (~$6,740 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $7,886 in 2025)
Estimated Total Compensation at Target:
$74,140+
#LI-REMOTE
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Location: Lisbon
Workplace: hybrid
Spin.AI is a global SaaS cybersecurity company that protects mission-critical data across Google Workspace, Microsoft 365, Salesforce and Slack. Our product – SpinOne unifies SSPM, ransomware protection, DLP, backup & recovery in one platform trusted by enterprise customers worldwide.
As our platform evolves and new features are delivered faster, the volume of manual testing has increased. To keep our quality standards high and ensure stable releases, we are looking for a Middle Manual QA Engineer who takes real ownership of product quality. We expect someone who thinks critically, challenges requirements, spots risks before they turn into incidents, and is comfortable diving into UI, APIs, databases, and backend workflows.
You will become part of a strong QA team of 7 engineers, including both Manual and Automation QA specialists, working closely together to maintain high product quality and continuously improve our testing processes.
This role is based in our Lisbon office in a hybrid format. If you are not currently in Portugal, we are open to remote work during the trial period, with relocation to Lisbon afterward.
🧰 Day-to-Day Responsibilities
Perform manual testing across UI, APIs, integrations, and backend-driven workflows.
Analyze requirements and acceptance criteria, proactively identifying risks and gaps together with PO/PM/Dev.
Own and maintain test documentation in Zephyr: create, review, and update test cases and checklists; develop and manage test plans and test cycles; prepare test result reports when required.
Validate data integrity and system behavior using database queries.
Run and analyze automated test results to identify problem areas, support root-cause analysis, assist with prioritization, and align on next steps with the team.
Review product documentation, analyze it critically, and suggest improvements.
When needed, deliver short demos or walkthroughs to align with PO/PM
📌 Requirements
3+ years of manual QA experience in Web/SaaS products (CRM/eCommerce is a plus).
Strong test design skills (exploratory, risk-based, negative scenarios, regression) and solid bug reporting.
Web fundamentals: HTTP, DevTools (Network/Console), basic HTML/CSS, general understanding of Java.
Databases are mandatory:
understanding core DB concepts + hands-on verification using PostgreSQL.
Practical understanding of test plan / test cycle / test case concepts and ability to apply them in Zephyr.
Ability to read documentation, analyze it critically, and suggest changes.
Critical thinking and initiative to uncover risks and non-obvious defects.
English: Intermediate+.
🛠 Tooling (used daily)
Jira
— bug tracking, tasks, defect communication
Zephyr
— test management (test plans, test cycles, test cases, regression)
Database tools (PostgreSQL)
— data validation and verification via SQL queries
Browser DevTools (Chrome/Firefox)
— Network/Console for request / http analysis, UI behavior, errors
Automated tests (CI / project runs)
— running and reading results/logs to identify weak spots and support defect analysis and alignment on next steps with the development team
Nice to have:
Postman, Swagger, Confluence (or similar), AI tools for QA, Jenkins
Nice-to-Have:
REST API testing (Postman, Swagger). SQL beyond basics.
Exposure to test automation (running tests, reading logs/reports).
Experience using AI tools to improve QA efficiency.
Knowledge of cloud platforms:
AWS, GCP, and Azure
(basic services, IAM/permissions, core cloud concepts).
Java understanding
(reading code / following logic is a plus).
🌍 Why Spin.AI
Work in a fast-moving, high-impact cybersecurity company recognized by
Gartner, Forrester, and G2
.
Work on a real product with real users and visible business impact
Work on an interesting and large-scale product
Solve complex, non-trivial security and engineering challenges
Opportunity to influence technical and product decisions
Trust from management and autonomy in day-to-day work
Strong, professional team with deep expertise
🎁 What we offer
Annual performance-based salary review
Annual performance-based bonus
Referral bonuses
Educational budget
Sport & hobby compensation
Medical insurance compensation
Company presents (birthdays, anniversaries, weddings, etc.)
Corporate travel parties twice a year
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
Core owns the foundational journeys that define a user's relationship with OKX: account management, identity verification, moving and securing funds, and the risk, compliance, and customer support experiences that sit alongside them. It also covers the internal enterprise tools our support agents, PMs, and operations teams rely on every day to serve customers and run the business. These are among the most consequential surfaces in the product. They determine whether users feel confident enough to trade, whether they trust us with their assets and their data, and whether the teams behind the scenes can resolve issues quickly and well.
AI is central to how Core works and what Core builds. On the product side, we design AI-powered support and assistant experiences that help millions of users get answers and resolve issues in real time. Internally, we are an AI-native team: we use AI to move faster, sharpen our thinking, and raise the quality of what we ship, and we design the AI-native tools our internal teams depend on. If you are excited to design with AI and to shape how AI shows up for both customers and colleagues, this is a place to do it at scale.
As a designer on Core, you'll take ownership of these high-stakes experiences end to end. The problems are genuinely hard. You'll design across markets with fundamentally different regulatory requirements, from newly regulated regions to our established global user base, and your work will need to satisfy strict compliance and security standards while still feeling fast, clear, and reassuring. You'll partner closely with product, engineering, legal, and compliance, shaping requirements early rather than executing them late. This is work where the details carry real weight. If you want to influence how millions of users experience crypto at its most critical moments, and how the teams supporting them get their work done, Core is one of the most impactful places to do it at OKX.
What You’ll Be Doing
Own complex, high-stakes journeys end to end across account, assets, compliance, or support, taking them from problem definition to shipped, polished execution.
Design AI-powered experiences, from customer-facing assistant and support flows to AI-native internal tools, thinking through how people and AI work together, and where trust, transparency, and control matter most.
Partner with product, engineering, legal, compliance, and risk to define the real problem, then design solutions that balance regulatory and security requirements with a genuinely good user experience.
Produce the full range of design artifacts as needed: user flows, journey maps, wireframes, high-fidelity designs, and interactive prototypes, backed by evaluative research.
Work in an AI-native way, using AI to accelerate exploration, prototyping, and decision-making, and helping raise the bar for how the team designs.
Shape the design vision for your area alongside UX Research, UX Writing, and product leadership, and influence the roadmap early rather than delivering to it.
Raise the quality bar through design reviews, critique, and workshops, and bring rigor to ambiguous, high-consequence problems.
What We Look For In You
We hire against a shared set of competencies. Beyond craft, we look for how you think, decide, collaborate, and drive work forward.
Craft and expertise.
Deep design craft with a sharp eye for detail, and up-to-date knowledge of your field. You analyze problems methodically and turn them into simple, effective solutions you can execute end to end.
Judgment in ambiguity.
You cut to the root of a problem, make sound calls even with incomplete information, and find the optimal path rather than the obvious one. Core problems are rarely clean, and good judgment is what keeps users safe.
Business and product sense.
You understand how the business works and where it's heading, and you connect design decisions to strategy, metrics, and real outcomes, not just the screen in front of you.
Collaboration and communication.
You communicate with clarity and precision, build genuine trust with product, engineering, legal, and compliance, and give and seek feedback that raises the whole team's work. Partners see you as a collaborator, not a service function.
Drive and curiosity.
You ask why before you design, stay resilient when problems are hard or ambiguous, and keep pushing your craft and ideas forward. You question the brief rather than just building it.
AI fluency.
Genuine fluency and enthusiasm for AI. You already use AI tools in your own work, and you're excited to design AI-driven experiences, not just adopt the buzzword.
Experience designing complex, multi-step flows, ideally in fintech, crypto, or another regulated or high-trust domain.
3+ years of experience shipping end-to-end design solutions in cross-functional teams at a tech company.
Nice to Haves
Experience designing AI or conversational interfaces, or a track record of using AI to change how you work as a designer.
Interest in designing complex internal tools and operational workflows, not just customer-facing surfaces.
Exposure to data-informed design. You're comfortable interpreting user insights, behavioral data, or A/B test results.
Familiarity with design systems and the ability to scale consistency across platforms.
Prototyping skills to bring ideas to life and communicate transitions or microinteractions.
Experience working across time zones with distributed teams. You know how to stay aligned and communicate with clarity.
A degree in design, HCI, or a related field.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: Hong Kong, Hong Kong SAR
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
What You’ll Be Doing
Global Partnership Development: Build and scale strategic partnerships with brokerage firms, financial platforms, financial influencers/KOLs, investor communities, and other relevant ecosystem partners across key global markets, driving user acquisition, trading activity, AUM, and revenue growth.
End-to-End Partnership Management: Own the full partnership lifecycle, including market mapping, outreach, commercial negotiation, partnership design, launch, and ongoing performance management.
Commercial Strategy & Optimization: Develop and optimize revenue-sharing structures, incentive models, and customized partnership solutions to improve ROI, partner productivity, and customer retention.
Market Expansion: Identify and evaluate new partnership channels, customer segments, and geographic opportunities to support international growth.
Market & Competitive Intelligence: Monitor global financial-market trends, evolving customer behavior, and competitor partnership strategies to identify emerging opportunities and develop differentiated go-to-market initiatives.
Cross-Functional Collaboration: Partner closely with product, marketing, operations, compliance, and regional teams to ensure partnership initiatives are scalable, commercially effective, and appropriate for different markets.
全球渠道及合作伙伴拓展:面向全球重点市场,拓展并深化与券商、金融平台、财经KOL/内容创作者、投资者社区及其他生态合作伙伴的战略合作,推动新客、交易量、AUM及收入增长。
全链路合作管理:独立负责从市场及合作伙伴挖掘、商务拓展、合作谈判、方案设计,到上线执行及后续数据复盘的完整合作流程。
商业模式优化:结合不同市场及合作伙伴特点,设计并持续优化分润机制、激励方案及定制化合作模式,提升合作ROI、渠道产出及客户留存。
全球市场拓展:持续识别新的合作渠道、客户群体及区域市场机会,支持业务的国际化增长。
市场洞察与竞品分析:紧密关注全球金融市场趋势、用户需求变化及行业竞品的渠道策略,识别新的增长机会并制定差异化的市场拓展方案。
跨团队协作:与产品、市场、运营、合规及区域团队紧密合作,推动合作项目在不同市场高效落地并实现规模化增长。
What We Look For In You
Bachelor’s degree or above, with 2–5 years of experience in business development, strategic partnerships, channel development, or related commercial roles within brokerage, fintech, wealth management, trading, or financial services.
Experience working with international or multi-market financial platforms is preferred.
Strong understanding of brokerage, investment, or trading ecosystems, including partnership structures, distribution channels, customer acquisition models, and commercial incentive mechanisms.
Existing relationships with brokerage firms, financial platforms, financial content creators, investor communities, or other relevant financial ecosystem partners are a plus.
Familiarity with, or strong interest in, digital assets and crypto, with the ability to understand the evolving relationship between traditional finance and emerging digital-asset products.
Strong commercial judgment, negotiation, stakeholder management, and analytical skills, with a proven ability to translate partnerships into measurable business outcomes.
Results-oriented, highly self-motivated, and comfortable operating in a fast-paced, international, and evolving business environment.
Strong cross-cultural communication skills and the ability to collaborate effectively with stakeholders across different regions and functions.
本科及以上学历,具备2–5年券商、金融科技、财富管理、交易平台或其他金融服务领域的商务拓展、战略合作、渠道拓展或相关商业经验。
有国际化金融平台或跨区域市场工作经验者优先。
熟悉券商、投资或交易生态,包括渠道体系、客户获取模式、合作机制及商业激励模式。
在券商、金融平台、财经KOL/内容创作者、投资者社区或其他相关金融生态中拥有合作资源者优先。
对数字资产及加密行业具备一定理解或强烈兴趣,能够理解传统金融与新兴数字资产产品之间不断演进的用户及商业需求。
具备较强的商业判断、商务谈判、利益相关方管理及数据分析能力,能够将合作机会转化为可量化的业务成果。
结果导向、自驱力强,能够适应快速变化、国际化的业务环境。
具备良好的跨文化沟通及跨区域协作能力。
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
Disclaimer:
Please note that Hong Kong is a group-level service hub, and
OKX
does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: London
Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint - we’ve got huge goals.
As an
Algorithm
Researcher
at Via, you’ll join our R&D center in London, as part of the Core R&D group, which is responsible for developing and maintaining Via’s proprietary algorithms and the services that run them in production. The role sits at the intersection of algorithm development, data science, and software engineering. You’ll work on complex algorithmic problems, explore and evaluate different approaches, and turn your solutions into reliable production systems that support Via’s transportation networks around the world. If you enjoy combining analytical thinking, algorithms, data, and hands-on development, this position might be just for you!
What You'll Do:
Design, develop, and improve Via’s core algorithms and business logic, solving complex real-world problems.
Explore and evaluate algorithmic approaches using data, experimentation, and analytical methods.
Develop and maintain mission-critical services that bring algorithmic solutions into production.
Work with large datasets to analyze system behavior and improve the performance of our algorithms.
Take ownership of complex technical problems, from initial research and exploration through to production.
Work in close collaboration with algorithm developers, researchers, data scientists, and software engineers.
Who You Are:
M.Sc. or Ph.D. in Computer Science / Mathematics / Statistics / Operations Research / similar quantitative field.
3+ years of relevant industry experience in algorithm development, data science, research, or software engineering with a strong algorithmic focus.
Strong knowledge of algorithms, data structures, and analytical problem-solving.
Strong Python skills and experience developing production-quality code.
Experience working with data and applying data science, optimization, or analytical techniques to solve complex problems.
Experience taking algorithms, models, or prototypes and turning them into production systems.
Experience with DevOps and cloud infrastructure (Kubernetes, etc.) — strong advantage.
Experience in architecture and maintaining cloud systems — strong advantage.
Curious and analytical: you enjoy exploring different approaches and understanding the data behind your solutions.
Pragmatic: you can break complex problems into smaller problems and find simple, effective solutions.
Hands-on: you enjoy taking ideas from research or experimentation all the way into production.
Compensation and Benefits:
Becoming part of a company that was awarded for its commitment to social good:
We are one of 17 Ventures That Embody the U.N.’s 17 Sustainable Development Goals
Inc. Magazine’s “Best in Business” Awardee in the software category for Companies That Put Purpose Before Profit
Competitive compensation including equity
A spacious office near Chancery Lane, where you can enjoy weekly team lunches
Comprehensive health scheme offered through AXA
Partnership with YellowNest, a salary exchange benefit that helps reduce childcare fees for working parents
Cycle to Work Scheme - multiple options via Green Commute Initiative (GCI)
There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?
Via is an equal opportunity employer.
Location: San Francisco, CA | New York City, NY | Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Safeguards Enforcement Analyst focused on Conventional Weapons, your work spans detecting and mitigating attempts to misuse Anthropic's AI systems to facilitate real-world harm, specifically utilizing conventional weapons and dangerous technology. You will be responsible for building and executing operational workflows to assess model behavior, drive enforcement decisions, and develop evals across a technically demanding range of policy areas.
Important context for this role: In this position you may be exposed to and engage with explicit content spanning a range of topics, including those of a violent, graphic, hateful, or psychologically disturbing nature.
Key responsibilities
Design and architect automated enforcement systems and review workflows that scale effectively while maintaining high accuracy
Develop and maintain evals that measure model performance on these policy areas, surface regressions, and inform policy and model improvements
Partner with Engineering and Data Science to optimize detection and automated enforcement systems for potential policy violations
Review flagged content to drive enforcement decisions and surface policy gaps, with particular attention to novel or technically sophisticated misuse attempts + emerging tactics
Support the Safeguards policy design team by providing structured feedback on policy gaps and enforcement ambiguities based on real enforcement scenarios
Develop and maintain enforcement guidelines and reviewer documentation that enable accurate, consistent enforcement across a wide range of content
Keep up to date with emerging weapons trends and applications, regulatory changes, and AI policy enforcement best practices, and apply these to inform our workflows and evals
Identify and escalate emerging misuse patterns, novel attack vectors, and signs of coordinated violent activity
Minimum qualifications
Have deep, applied expertise in weapons systems and can translate complex technical evidence to make enforcement decisions
Experience in policy enforcement, threat intelligence, counterterrorism, government, or a closely related field, with direct exposure to harmful content, dangerous technology, or physical harm facilitation
Experience standing up and scaling policy enforcement or content review workflows
Proficiency in SQL and/or other data analysis tools to draw insights from large datasets and monitor enforcement workflow health
Experience identifying emerging risks and threat actors, and communicating findings to a diverse set of stakeholders, such as Product, Policy, Engineering, and Legal teams
Experience working with generative AI products, including writing effective prompts for content review and enforcement
Understanding of the challenges involved in implementing product policies at scale, including in the content moderation space
Preferred qualifications
Subject matter expertise in conventional weapons and dangerous technology, autonomous systems, or critical infrastructure protection
Familiarity with relevant legal and regulatory frameworks governing dangerous technology, conventional weapons, and critical infrastructure
Experience developing evals or red-teaming AI systems, particularly for harmful content or policy enforcement use cases
Experience with threat actor profiling and threat intelligence frameworks (e.g., MITRE ATT&CK)
Experience tracking threat actors, extremist networks, or misuse patterns across surface, deep, and dark web environments
Experience with large language models and an understanding of how AI technology could provide meaningful uplift toward serious harm
Proficiency in Python for data analysis and workflow automation
Background in law enforcement, national security, defense, counterterrorism, or a relevant regulatory environment
Experience assessing the technical plausibility and real-world harm potential of content, including the ability to distinguish between general educational content and genuine operational uplift, and between protected speech and genuine incitement/mobilization
Familiarity with cross-platform threat analysis and OSINT techniques
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$245,000
—
$285,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Americas Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Diep N, VP, Finance at
Customer.io
, and I'm looking for a Global Controller to take the close, the books, and our control environment and make them theirs.
We're a global, remote-first, private company built on subscription and usage-based revenue, and as we grow we need a controller who can lead the team already in place and sharpen the fundamentals. You'll lead a team of ~7, growing, across revenue accounting, close, AP/AR, payroll, and treasury, and partner closely with me and, given our CFO's broad remit, with stakeholders across Sales, Legal, IT, HR, and Engineering.
What you'll do
Lead monthly and quarterly close, GL, AP/AR, payroll, and account reconciliations, delivering accurate, timely US GAAP financials. Close currently runs ~10 business days; get us to 6-8 days within your first 12 months, with fewer post-close adjustments and aged reconciliations.
Own revenue accounting and serve as our technical accounting authority on subscription and usage-based revenue recognition (ASC 606), including the ARR-to-GAAP bridge: reconciling ARR, billings, deferred revenue, contract assets, and usage true-ups to reported revenue, and explaining the delta to leadership and the board in plain terms.
Author technical accounting position memos on contract modifications, SSP allocation, variable consideration, and capitalized contract costs, the work that makes "technical accounting authority" real.
Own equity compensation accounting (ASC 718): grant accuracy, 409A timing, expense, modifications, and cap-table integrity, in partnership with stock plan administration.
Manage and grow a team of ~7, with room to scale, building trust quickly and developing the leads beneath you.
Build a control framework suited to a global, remote-first, private company with subscription and usage-based revenue, keeping the books audit-ready.
Own our accounting systems roadmap and drive automation across close and reporting.
Own select treasury operations, including cash management and banking relationships, and partner on FX exposure monitoring given our multi-currency footprint.
Run our external audit relationship and coordinate with external tax partners on compliance, provisions, and filings.
Manage the realities of a distributed, remote-first global team: statutory accounting coordination, payroll and contractor controls, entity reporting, and working with Legal, HR, and Tax on international compliance.
What we're looking for
10+ years of progressive accounting experience, including leading a team through managers or leads.
A Big 4 (or equivalent top-tier public accounting) foundation.
Deep US GAAP mastery, particular strength in subscription and usage-based revenue recognition (ASC 606).
A concrete, personally-owned automation or AI deployment in accounting with a measurable result, eliminating a manual reconciliation, reducing close time, or lowering error rate, that you can speak to in detail.
Experience scaling an accounting function that was already running, not building one from zero.
A proven track record with external audits and keeping books audit-ready.
Strong leadership and communication skills, with credibility partnering with senior, cross-functional stakeholders.
Nice to have: internal controls or SOX-readiness experience; remote-first/globally distributed company experience; M&A or deal accounting exposure; CPA license, active or inactive.
Compensation & Benefits
We believe in transparency. Starting salary for this role ranges from $250k to $280k USD (or equivalent in local currency), structured by geographic zone and depending on experience. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute recruiter screen
45-minute hiring manager screen
Two 30-minute cross-functional chats: one with a Legal partner, one with a People partner
60-minute case review call
30-minute bar raiser call with our CFO
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Albuquerque, NM
BCBA | Fully Remote | $60–$80/Hour
Skill Sprouts ABA is hiring a BCBA who wants clinical autonomy, flexibility, and the ability to work remotely.
We are a growing ABA provider serving children and young adults throughout New Mexico. This is a
fully remote BCBA position
, with in-person client visits only when clinically necessary or for special cases.
We are especially interested in
bilingual BCBAs. Spanish is preferred, and we also value candidates who speak other languages used throughout New Mexico.
Why Skill Sprouts?
We know BCBAs have a lot on their plate. Our goal is to give you the flexibility and support to focus on the clinical side of your work without spending your days driving from client to client.
At Skill Sprouts, you'll have the opportunity to:
Work
fully remotely
Set a flexible schedule
Provide occasional in-person support when clinically necessary
Use your clinical judgment and expertise
Collaborate with RBTs, families, schools, and other providers
Receive administrative and clinical support
Grow with a developing ABA organization serving families throughout New Mexico
What You'll Do
Conduct behavioral and functional assessments
Develop and oversee individualized treatment plans and behavior intervention plans
Analyze data and make data-driven clinical decisions
Supervise and support RBTs and ABA staff
Provide caregiver training and support
Collaborate with families, schools, and other members of the care team
Monitor client progress and adjust programming as needed
Provide ongoing clinical guidance to RBTs
Complete required clinical documentation
Maintain ethical and professional standards of care
What We're Looking For
Current
BCBA certification through the BACB
Medicaid licensure
or ability to obtain licensure
Master's degree or higher in ABA, behavior analysis, psychology, education, special education, or a related field
Experience working with children with autism and/or developmental disabilities
Strong clinical decision-making and communication skills
Ability to work independently in a remote environment
Collaborative, ethical, and family-centered approach
Bilingual Spanish preferred; additional New Mexican languages are also valued
Compensation & Benefits
$60–$80 per hour
, based on experience and qualifications
Fully remote work
Flexible scheduling
Administrative and clinical support
Professional development opportunities
Referral program
Growth and leadership opportunities
If you're a BCBA looking for a position where
your clinical expertise is valued, your time is respected, and you can do meaningful work remotely
, we'd love to hear from you.
Skill Sprouts ABA
Helping little skills grow into big milestones.
Location: Albuquerque, NM
BCBA | Fully Remote | $60–$80/Hour
Skill Sprouts ABA is hiring a BCBA who wants clinical autonomy, flexibility, and the ability to work remotely.
We are a growing ABA provider serving children and young adults throughout New Mexico. This is a
fully remote BCBA position
, with in-person client visits only when clinically necessary or for special cases.
Why Skill Sprouts?
We know BCBAs have a lot on their plate. Our goal is to give you the flexibility and support to focus on the clinical side of your work without spending your days driving from client to client.
At Skill Sprouts, you'll have the opportunity to:
Work
fully remotely
Set a flexible schedule
Provide occasional in-person support when clinically necessary
Use your clinical judgment and expertise
Collaborate with RBTs, families, schools, and other providers
Receive administrative and clinical support
Grow with a developing ABA organization serving families throughout New Mexico
What You'll Do
Conduct behavioral and functional assessments
Develop and oversee individualized treatment plans and behavior intervention plans
Analyze data and make data-driven clinical decisions
Supervise and support RBTs and ABA staff
Provide caregiver training and support
Collaborate with families, schools, and other members of the care team
Monitor client progress and adjust programming as needed
Provide ongoing clinical guidance to RBTs
Complete required clinical documentation
Maintain ethical and professional standards of care
What We're Looking For
Current
BCBA certification through the BACB
Medicaid Registered
Master's degree or higher in ABA, behavior analysis, psychology, education, special education, or a related field
Experience working with children with autism and/or developmental disabilities
Strong clinical decision-making and communication skills
Ability to work independently in a remote environment
Collaborative, ethical, and family-centered approach
Compensation & Benefits
$60–$80 per hour
, based on experience and qualifications
Fully remote work
Flexible scheduling
Administrative and clinical support
Professional development opportunities
Referral program
Growth and leadership opportunities
If you're a BCBA looking for a position where
your clinical expertise is valued, your time is respected, and you can do meaningful work remotely
, we'd love to hear from you.
Skill Sprouts ABA
Helping little skills grow into big milestones.
Location: Poland
Workplace: remote
About airSlate
airSlate is a global SaaS technology company that develops no-code workflow automation, electronic signature, and document management solutions. Our award-winning products - SignNow, pdfFiller, DocHub, altaFlow, Instapage, and US Legal Forms - serve over hundreds of millions of users and more than one million customers worldwide, helping organizations of every size digitize processes, improve efficiency, and transform how they work.
We’re in an exciting phase of growth and transformation, with teammates in more than 20 countries across three continents and main hubs in the United States, Poland, Ukraine and Philippines.
At airSlate, we’re building value for customers and a culture where growth and innovation go hand in hand. We’re looking for people eager to shape products, scale a company, and thrive in a fast-moving environment.
About pdfFiller team:
We are a passionate and ambitious team of 120+ people on a mission to succeed with our online PDF creator and editor — pdfFiller.
pdfFiller empowers over 10 million users every month to create and edit PDFs, send them for signing, and securely store documents within a single application. Offering unlimited storage, unlimited templates, and cross-platform integration, pdfFiller is the only PDF editor needed to get your document done. Beyond core editing, pdfFiller helps SMB customers move fast on document-based workflows — from invoice templates and lease agreements to online fax and notarization — so they can go fully paperless and focus on running their business, while securely handling financial, legal, and HR-related use cases through e-signature workflows and bulk form response collection.
Now, we are looking for a Principal Product Manager to join us in the next chapter of growth as our brand expands and we bring new products to market.
What you will be working on:
Own a product track end to end: strategy, discovery, roadmap, delivery and outcome. You decide what problem is worth solving, not only what gets built next.
Run evidence-led discovery. Customer interviews, support insight, behavioral data and competitive analysis, turned into clear written problem statements and sized opportunities.
Prioritize against business impact. Make the case for investment in your area, and against work that will not pay off, including your own.
Ship with your triad. Partner with a designer and an engineering manager to cut work into small increments, write clear requirements, and hold quality, stability and security as non-negotiable.
Experiment and read the results honestly. Define hypotheses and success metrics before you build, run A/B tests at real scale, and stop what does not work.
Own your numbers. Define the KPIs for your track, monitor the funnel, and report progress, risk and learnings to product leadership.
Work across functions and across the portfolio: marketing, support, data, and the sibling products at airSlate.
What we expect from you:
5+ years in product management, including at least two owning a self-serve SaaS product, or a significant surface of one, end to end.
A track record of measurable business outcomes (conversion, activation, retention, ARPU), not a list of shipped features.
Strong experimentation practice: designing and sizing A/B tests, interpreting results, and acting on negative results.
Comfort with data: defining metrics, working in a BI tool, reading or writing SQL, forming and testing hypotheses independently.
Discovery craft: talking to customers directly, and turning what you hear into problem statements a team can act on.
Product-led growth in a high-volume self-serve funnel: paid acquisition, trial or freemium, activation and monetization.
Shipping AI features into real user workflows, with a realistic view of where AI adds value and where it does not.
Ability to work in ambiguity and bring structure to it.
Comfortable using AI to significantly increase personal productivity.
Nice to have:
Domain background in documents, workflow automation, e-signature, fintech, HR tech or legal tech.
SMB or prosumer customers rather than enterprise-only.
Professional working proficiency in English, B2 to C1 or above. Much of our decision-making happens in writing.
Polish (B1 to B2) is a plus, not a requirement.
What we offer
Flexible working environment - Our teams operate across the globe. We value in‑person collaboration in our hubs, but we also embrace remote and hybrid working. You can work from one of our offices in the United States, Poland, Romania or Ukraine, or remotely from many countries.
Competitive compensation and stock options - We offer salaries that reflect local market conditions and experience, plus a performance-based bonus system and stock options so you share in the company’s growth.
Professional growth and learning - We invest in your development through courses, conferences, and access to learning resources. We encourage career growth and internal mobility, supporting teammates who want to explore new opportunities within airSlate.
Health and well‑being - We provide comprehensive benefits tailored to each country, including health coverage, wellness programmes and access to fitness options. We also dedicate quarterly company-wide Mental Health Days, when everyone takes time off to rest and recharge.
Family‑friendly culture - Family life is part of who we are, and we embrace it in many forms. From flexibility for parents to our airSlate Junior Club for kids, to company-wide family days and our pet-friendly approach, we’re committed to making work and life easier to balance.
Giving back - We support charitable initiatives around the world through the airSlate Care programme. Our current focus includes humanitarian aid in Ukraine and other regions, matching employee donations and supporting causes chosen by our teams.
Open communication - We encourage transparent dialogue at all levels. From team discussions to company-wide Q&A sessions with our CEO, we make sure everyone has the chance to be heard and to influence how we grow.
It is airSlate's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. airSlate's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. airSlate is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, airSlate will consider for employment qualified applicants with arrest and conviction records.
Read our Recruitment Privacy Notice to Learn how we process your personal information.
Location: Woodstock
The Freedom to Focus on Clinical Care (We Handle the Rest)
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape? At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for Independent Contractor (1099) BCBAs located in Woodstock, Georgia who want to take control of their career.
How It Works
Think of this as "plug-and-play" independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care.
- Determining your own schedule.
- Deciding if a case requires in-person support or if telehealth is clinically appropriate.
- Taking on as many (or as few) clients as fits your lifestyle.
We Handle:
- RBT Staffing: We handle the sourcing, vetting, payroll, and retention perks; you make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Based Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real-time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Total Caseload Control: You decide your volume. Whether you want a full-time caseload or just a few clients to supplement your income, you are in the driver's seat.
- Telehealth Flexibility: We support a telehealth model where clinically appropriate, giving you the ability to work from home as you see fit.
- No Admin Burnout: Being independent doesn’t mean you have to handle insurance on your own. We have a dedicated team to handle the billing, denials, and authorization processes.
- Recruitment Support: We manage the sourcing and first-round interviews so you don’t have to sift through resumes. We present you with vetted candidates for your final approval and provide the backend support systems you need to build a stable team that sticks with you.
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification.
- Master’s Degree in Applied Behavior Analysis, Psychology, or related field.
- Strong desire for autonomy and the discipline to manage an independent schedule.
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection.
Ready to define your own practice?
Step 1: Chat with us about your clinical philosophy and income goals.
Step 2: We handle the credentialing and setup to get you ready.
Step 3: We match you with clients and RBTs based on your preferences.
Step 4: You start working on your own terms.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: Remote (USA)
Zeal is an AI-enabled software consultancy purpose-built for Fortune 1000 companies,
and we’re now part of Livefront
. We help companies navigate technology to drive business outcomes by attracting, retaining, and growing exceptional talent and empowering them to use innovative technologies and process frameworks.
We’re a values-driven technology company grounded in kindness, generosity, and integrity. Our mission is to build a place where our employees love their future and where clients trust us to deliver what we promise: to improve their business through technology. Love your future.
We’re looking for an outstanding Agentic Engineer to join our team.
Who you are
You are a pragmatic, hands-on engineer who has built and shipped agentic AI systems into production. You understand that getting an agent to work is only part of the challenge. You know how to build systems that continue to work safely and reliably with real data, enterprise security requirements, and meaningful consequences when something goes wrong. You communicate clearly with clients and technical peers, make thoughtful architectural decisions, and are comfortable explaining why an agent behaved the way it did. You have strong software engineering fundamentals and the judgment to recognize when an agent is the right solution and when a simpler, deterministic approach is better.
What you will be doing
Work directly with clients to understand complex business problems and translate them into scalable, production-ready agentic AI solutions.
Design and implement multi-step agent systems, including orchestration, tool and function calling, task decomposition, and, when appropriate, multi-agent coordination.
Build integrations between agents and enterprise systems by exposing APIs as tools, implementing MCP servers, and developing structured tool contracts.
Design evaluation frameworks, guardrails, grounding and citation checks, and human-in-the-loop workflows that identify and manage agent failures before they reach users.
Instrument agent systems for traceability and observability, including agent actions, model behavior, token and cost usage, latency, and system performance.
Design and maintain state and memory across long-running workflows and implement model routing, retries, idempotency, and other patterns required for reliable production systems.
Build and deploy AI solutions using cloud platforms and services such as:
Azure OpenAI, Azure AI Foundry, Azure AI Search, AKS, or related Azure technologies;
Amazon Bedrock, Lambda, ECS, EKS, or related AWS technologies.
Apply strong software engineering practices using Python, Java, APIs, containers, source control, automated testing, and CI/CD.
Work directly with client engineering and security teams through architecture reviews, threat modeling, security reviews, audits, and other enterprise delivery requirements.
Evaluate when agentic architectures are appropriate and when deterministic pipelines, traditional machine learning, or other approaches are more reliable and cost-effective.
Turn successful approaches from client engagements into reusable patterns and solutions that can be applied across Zeal.
Build trust with clients and internal teams through strong communication, technical judgment, problem-solving, and execution.
Why you should apply
You want to work with passionate, talented people who are always looking for ways to make things better.
You value a work environment where kindness, mutual trust, and egoless collaboration are paramount.
You have a history of keeping promises, doing what is right, and spending energy on what matters.
You enjoy the variety and growth that comes with consulting for Fortune 1000 companies across industries and technical stacks.
You want to work on projects that have outsized impact and reach.
You believe in sweating the details, committing to quality, and taking pride in going the extra mile.
What you bring to the table
We expect candidates to demonstrate a strong software engineering foundation, hands-on experience building agentic AI systems in production, and a keen interest in consulting.
Agentic AI:
Hands-on experience designing and shipping production agent systems involving tool and function calling, multi-step workflows, orchestration, task decomposition, or multi-agent architectures. You can explain the architectural decisions you made, what failed, and what you learned.
Evaluation & Reliability:
Real-world experience evaluating agent behavior and measuring system failures, including building evaluation harnesses, guardrails, grounding checks, human-in-the-loop controls, and other mechanisms that prevent or mitigate errors.
Cloud Technologies:
Deep hands-on experience with either Azure or AWS and the AI and infrastructure services surrounding them, such as Azure OpenAI, AI Foundry, AI Search, AKS, Amazon Bedrock, Lambda, ECS, or EKS.
Software Engineering:
Strong proficiency in Python or Java, API design, containers, automated testing, source control, and CI/CD, with enough machine learning knowledge to determine when traditional ML or deterministic approaches are more appropriate than an LLM.
Enterprise Delivery:
Experience delivering software within large organizations and working through requirements such as role-based access, data isolation, security reviews, compliance, change control, and production governance.
Agent Observability:
Experience designing systems for traceability, state and memory management, model routing, latency and cost visibility, retries, idempotency, and other operational concerns associated with production agent systems.
Communication:
Excellent verbal and written communication skills and the ability to explain complex AI systems, architectural decisions, risks, and tradeoffs to both technical and non-technical stakeholders.
Problem-Solving:
Strong technical judgment and a demonstrated willingness to challenge assumptions, including recognizing when an agentic solution introduces unnecessary complexity and a deterministic approach would be more appropriate.
Experience with MCP and emerging tool-interoperability standards, evaluation frameworks such as RAGAS, fine-tuning, model distillation or optimization, and highly regulated industries such as financial services, insurance, healthcare, or manufacturing is helpful, but not required.
What to expect
When applying, please include a short note about yourself, a summary of your work experience, and a link to any public profiles you actively maintain (e.g., GitHub, LinkedIn). Our hiring process moves quickly and consists of several stages for candidates who capture our attention with their initial submission, sometimes including but not limited to a short preliminary phone interview, a series of video interviews, and a short take-home exercise, which you'll have up to a week to complete.
Compensation is $130,000 - $165,000 per year
Additional information
We go out of our way to evaluate all employees and job applicants equitably based on merit, competence, and qualifications. We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind. Don't worry, every application will be reviewed by a human.
Location: Columbia
Workplace: OnSite
The Freedom to Focus on Clinical Care — We Handle the Rest
Are you a BCBA tired of burnout, impossible caseloads, and drowning in administrative red tape?
At Tellos, we believe that to provide the best clinical outcomes for children, providers need autonomy, support, and a healthy work-life balance.
We are looking for BCBAs located in or near Columbia, South Carolina who want to take control of their careers while focusing on what matters most: exceptional clinical care.
Work Setting: Onsite / In-person, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
How It Works
Think of this as “plug-and-play” independence. You act as the clinical leader, determining the best course of treatment for your clients. We act as your backend operations team.
You Focus On:
- Clinical decisions and quality of care
- Practicing within your scope
- Connecting with families and truly building a path toward graduation and independence
- Partnering with your staff to achieve the best outcomes
We Handle:
- RBT Staffing: We handle sourcing, vetting, payroll, and retention perks. You make the final decision on who joins your team to ensure the right clinical fit.
- The Paperwork: We handle credentialing, authorizations, billing, and claims submissions.
- Client Acquisition: We manage the referral pipeline and intake process, connecting you directly with families seeking services so you don’t have to worry about marketing or outreach to build your caseload.
Key Responsibilities
- Lead Clinically: Conduct robust functional behavior assessments (FBAs) and skill-based assessments to design individualized, evidence-based treatment plans that target meaningful outcomes.
- Drive Treatment Fidelity: Provide competency-based supervision and mentorship to RBTs, ensuring protocols are implemented with high fidelity and clinical rigor.
- Data-Driven Decision Making: Utilize visual data analysis to monitor client progress, modifying instructional protocols and behavior intervention plans (BIPs) in real time to ensure continuous growth.
- Documentation & Medical Necessity: Collaborate with the Tellos admin team to ensure all clinical documentation clearly demonstrates medical necessity, meeting payer standards without compromising clinical depth.
- Facilitate Caregiver Partnership: Partner with families through consistent collaboration and parent coaching to ensure skills generalize to the home environment, driving sustainable, long-term outcomes.
- Ethical Practice: Uphold the highest standards of professional practice and client dignity in accordance with the BACB Ethics Code for Behavior Analysts.
Why Partner with Tellos?
- Full Caseload Available: A full caseload is available for the right BCBA in the Columbia, SC area, allowing you to focus on clinical care rather than spending months building a caseload.
- Caseload Control: Work with clients who fit your scope of practice. We intentionally propose each case based on your clinical strengths so that you and your clients can thrive.
- Onsite Clinical Care with Telehealth Flexibility: This is primarily an onsite/in-person position in Columbia, SC, with up to 25% telehealth flexibility when clinically appropriate and permitted by insurance.
- No Admin Burnout: Being more independent doesn’t mean you have to handle insurance on your own. Our dedicated team handles billing, denials, and authorization processes.
- Recruitment Support: We manage sourcing and first-round interviews so you don’t have to sift through resumes. We present vetted candidates for your final approval and provide the backend support systems needed to build a stable team.
- We care! We are committed to building an environment where providers are supported, communication is open, and everyone works together to improve the experience for children, families, and one another!
Qualifications
- Active Board Certified Behavior Analyst (BCBA) certification
- Master’s Degree in Applied Behavior Analysis, Psychology, or a related field
- Residence in South Carolina required
- Ability to provide onsite/in-person services in the Columbia, SC area
- Strong desire for autonomy and the discipline to manage an independent schedule
- A belief in partnership with your care team
- Comfortable using technology for telehealth supervision and digital data collection
READY TO FOCUS ON CLINICAL CARE AGAIN?
If you're looking for a BCBA role where your clinical judgment is trusted, your time is respected, and you can spend more of your energy helping children and families, we'd love to meet you.
Apply today to reclaim your time and your passion for ABA.
We believe in hiring people, not resumes. If you’re excited by Tellos’s mission but unsure if you meet every requirement, we still encourage you to apply, we’d love to learn what you’d bring to the team.
Location: EMEA or NA
Remote - EMEA or North America
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the database space. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn’t be higher. We’re looking for a Customer Support Engineer to help developers and businesses get the most out of PlanetScale, resolve issues quickly, and build the support function that helps us scale.
What’s the job to be done?
You will advise and handle support requests from customers and developers on the PlanetScale platform.
You will respond to, debug, and resolve customer support issues through support tickets, customer Slack channels, public discussions, and other support channels.
You will help customers understand how to use PlanetScale effectively, including how to reason about queries, schema changes, application behavior, database connectivity, and production workflows.
You will create and improve internal and external documentation, support playbooks, troubleshooting guides, and customer-facing materials.
You will identify product gaps and recurring sources of customer friction, then work with Engineering to prioritize improvements.
You will contribute to the systems, processes, and practices that help PlanetScale deliver excellent developer-focused support at scale.
These attributes best describe you…
You are customer-focused, empathetic, and clear in how you communicate, while knowing when to push back in ways that help customers become successful on their own.
You have excellent debugging and troubleshooting skills, with the curiosity and persistence to follow issues across applications, databases, infrastructure, and product behavior.
You are comfortable stepping outside your comfort zone. Whether that means reading unfamiliar application code, digging into database behavior, testing a new framework, or learning a connector you haven’t used before, you’re willing to go where the problem leads.
You are a self-starting, enthusiastic individual who takes responsibility for outcomes and wants to make a meaningful impact on the business.
You can operate independently, but you know when to ask for help and how to bring the right people into an issue.
You are highly organized and able to operate in ambiguous or changing situations.
You are data-driven, team-oriented, and comfortable communicating across many audiences.
You enjoy working cross-functionally and translating customer pain into actionable product, documentation, and process improvements.
What you will need
Experience supporting production applications, databases, developer tools, infrastructure, or other technical products.
Working knowledge of SQL, preferably with experience in MySQL and/or PostgreSQL.
Strong debugging skills and the ability to reason through application and database behavior.
Programming experience. You will not be programming full-time, but you should be comfortable reading and navigating unfamiliar code to understand customer issues.
Experience with common application frameworks, ORMs, database connectors, or application deployment patterns.
Willingness to explore new languages, frameworks, tools, and customer environments as needed.
Strong written and verbal communication skills.
Strong empathy for customers, developers, and teammates, with the ability to advocate for customer needs clearly and constructively.
What else will help you be successful
Experience working in a remote organization.
Experience with cloud platforms such as AWS, GCP, or Azure.
Knowledge of monitoring, observability, and debugging tools.
Experience helping build support processes, documentation systems, or teams from an early stage.
Why PlanetScale
We’re redefining how high-growth companies manage data at scale — and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Customer Support Engineer, you’ll be on the front lines helping developers and businesses solve real production problems, while also shaping the product, documentation, and support systems that make PlanetScale better for every customer.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there’s any way we can make the interview process better for you; we’re happy to accommodate!
Total Compensation and Pay Transparency
An employee’s total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Location: Youngstown, OH
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
ABOUT US
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients across multiple states, including New York, New Jersey, Ohio, Pennsylvania, Maryland, DC, Virginia, Alabama, Georgia, Florida, Kansas, Missouri, Texas, Mississippi, and Oklahoma. Ennoble Care's clinicians visit patients' homes, assisted living facilities, or skilled nursing facilities, providing a continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs, including remote patient monitoring, behavioral health management, and chronic care management, to ensure our patients receive the highest-quality care from a team they know and trust. We seek individuals driven to make a difference and embody our motto, “To Care is an Honor.”
POSITION DESCRIPTION
Ennoble Care is seeking a Medical Director, Geriatric Medicine, to provide direct medical care to older adult patients across clinics, long-term care facilities, assisted living communities, and patients' homes in the Youngstown, Ohio, area. Reporting to the Regional Chief Medical Officer (RCMO), this role combines hands-on geriatric clinical practice with support for the region's broader medical direction, quality, and care-coordination efforts. The position is available on a flexible schedule, ranging from a minimum of two days per week to full-time, based on candidate availability and business needs – an ideal fit for a physician who wants to bring deep geriatric expertise to a growing home-based care organization.
RESPONSIBILITIES
● Direct Patient Care: Provide direct medical care to a panel of older adults across clinic, long-term care, assisted living, and home settings, delivering high-quality, patient-centered geriatric medicine.
● Geriatric Assessment: Conduct comprehensive geriatric assessments, including medical, functional, cognitive, and psychosocial evaluations, to guide individualized care planning.
● Chronic Disease & Medication Management: Diagnose and manage complex, chronic conditions common in older adults – including dementia, frailty, cardiovascular disease, osteoporosis, and diabetes – and monitor and adjust medications with attention to polypharmacy and age-related pharmacologic considerations.
● Treatment Planning & Education: Develop individualized treatment plans emphasizing prevention, health maintenance, and patient and caregiver education.
● End-of-Life & Palliative Care Planning: Guide patients and families through end-of-life care planning, advance directives, and palliative care coordination when appropriate.
● Care Coordination: Coordinate care with Ennoble Care's multidisciplinary team, including nurses, social workers, therapists, pharmacists, and other specialists, and communicate effectively with patients,
families, and caregivers on goals of care and quality-of-life concerns.
MEDICAL DIRECTOR, GERIATRIC MEDICINE
● Team Collaboration: Collaborate with and support nurse practitioners and physician assistants delivering care to the shared patient panel.
● Medical Direction Support: Support the Regional Chief Medical Officer in the development and reinforcement of clinical protocols and best practices for geriatric care, and contribute geriatric-specific
clinical expertise to case reviews and provider training as needed.
● Quality & Compliance: Participate in quality improvement initiatives and clinical research as directed by the RCMO, and maintain timely, accurate clinical documentation in compliance with regulatory, ethical,
and organizational standards.
● Continuing Education: Maintain continuing medical education relevant to geriatric and home-based primary care.
QUALIFICATIONS
● Medical Licensure & Credentials: Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) from an accredited institution, with board certification (or eligibility) in Internal Medicine or Family
Medicine and an active, unrestricted Ohio medical license (or ability to obtain).
● Geriatric Clinical Expertise: Strong clinical skills in diagnosing and managing complex, age-related conditions; fellowship training in Geriatric Medicine is preferred.
● Care Setting Experience: Experience in long-term care, skilled nursing facilities, home health, or palliative care is strongly preferred.
● Interdisciplinary Collaboration: Familiarity with interdisciplinary care models and comfort working closely with nurse practitioners, physician assistants, and other members of the care team.
● Geriatric Assessment Tools: Knowledge of geriatric syndromes, mobility and fall-risk assessment, and cognitive evaluation tools.
● Program Standing: Not excluded from participation in Medicare or other Federal Health Care Programs.
● Communication & Empathy: Excellent verbal and written communication skills, with strong empathy and teamwork abilities.
● Mobility: Valid driver's license and ability to travel locally to patients and facilities in the Youngstown, Ohio area.
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
УдалённоUnited States
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Remote - Maputo/Nampula, Mozambique with a requirement to overlap with an East Africa timezone by at least 3 hours
ГибридmiddleIf you are not currently in Portugal, we are open to remote work during the trial period, with relocation to Lisbon afterward
seniorSingapore, Singapore; Experience working across time zones with distributed teams
seniorHong Kong, Hong Kong SAR
London
San Francisco, CA | New York City, NY | Washington, DC
География найма не уточнена
Albuquerque, NM
УдалённоPoland
География найма не уточнена
УдалённоRemote (USA); We encourage candidates from all backgrounds and identities to apply, and we consider every applicant with an open mind
ОфисГеография найма не уточнена
We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status; EMEA or NA