Location: Latvia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Latvia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Location: Italy
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Hungary
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Greece
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Estonia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Czechia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Croatia
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Bulgaria
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Bosnia and Herzegovina
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Albania
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Client Success Specialist to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: White Plains, New York
Vice President, Human Resources
At Rectangle Health, we believe that our team members are our most important asset. We grow our team by hiring best-in-class talent. We encourage all employees to contribute their individual talents and ideas to strengthen our team, our brand, and our services. We promote a culture that empowers and motivates employees beyond standard corporate rhetoric. Employees understand their individual roles in serving our customers, and this clarity of purpose encourages high job performance.
~All interested candidates should apply directly through this posting. Please do not contact or InMail current Rectangle Health employees regarding your candidacy or application status. We appreciate your interest and cooperation.~
Position Overview:
The Vice President, Human Resources serves as the senior Human Resources leader for Rectangle Health and is responsible for developing and executing the Company’s HR strategy in support of business objectives, organizational performance, and growth. Reporting to the Chief Operating Officer, this role provides strategic leadership and operational oversight for Human Resources, including employee relations, talent acquisition, compensation and benefits, HR operations, employment compliance, performance management, organizational development, and workforce planning.
The VP of Human Resources partners closely with the executive leadership team and business leaders to ensure the Company attracts, develops, retains, and effectively manages talent while maintaining consistent employment practices and compliance with applicable laws and Company policies. This leader serves as a trusted advisor on workforce matters, organizational design, leadership effectiveness, and employment risk.
Primary Job Duties:
Human Resources Leadership & Strategy
• Assist with developing and executing the Company’s Human Resources strategy in alignment with business objectives, operating priorities, and growth plans.
• Serve as a strategic advisor to the Chief Operating Officer, executive leadership team, and business leaders on workforce planning, talent management, and employment matters.
• Establish HR priorities, operating plans, policies, service standards, metrics, and governance practices.
• Provide clear and timely reporting on employee relations, recruiting, workforce trends, compliance, leaves of absence, and other material HR matters.
• Lead the Human Resources team and ensure consistent, responsive, and accountable support across the organization.
Employee Relations & HR Business Partnership
• Lead employee relations strategy and oversee investigations, complaints, conflict resolution, corrective actions, performance concerns, and terminations.
• Advise leaders on employee conduct, performance management, policy interpretation, and workforce decisions.
• Ensure employee matters are addressed promptly, consistently, confidentially, and with appropriate documentation.
• Partner with Legal on sensitive employment matters and risk mitigation.
• Identify recurring employee relations trends and recommend corrective or preventative actions.
Talent Acquisition & Workforce Planning
• Directly manage, coach, and develop the recruiting team, establishing clear priorities, performance expectations, service standards, and accountability.
• Ensure recruiting activity aligns with approved headcount, budget, organizational priorities, and established approval processes.
• Partner with leaders to define role requirements, assess talent needs, and build succession and talent pipelines.
• Oversee recruiting performance, candidate experience, external recruiting partners, and hiring metrics.
• Drive disciplined and consistent selection, offer, and pre-employment processes.
Compensation, Benefits & Total Rewards
• Lead compensation strategy, salary administration, incentive programs, and annual compensation planning.
• Oversee employee benefits, retirement programs, leave-related benefits, vendor relationships, renewals, and plan administration.
• Partner with Finance and executive leadership on workforce costs, compensation budgets, and program design.
• Assess market competitiveness and recommend sustainable programs that support attraction and retention.
• Ensure accurate, compliant, and effective administration of total rewards programs.
HR Operations, Compliance & Employee Lifecycle
• Oversee the full employee lifecycle, including onboarding, employee records, HRIS administration, status changes, leave administration, accommodations, and offboarding.
• Ensure compliance with federal, state, and local employment laws and regulatory requirements across applicable jurisdictions.
• Maintain the employee handbook, Human Resources policies, employment documentation, and required notices and records.
• Lead employment-related audits, reporting, and compliance initiatives.
• Establish scalable HR processes, controls, documentation standards, and service-level expectations.
Talent Management & Organizational Development
• Lead performance management, talent reviews, succession planning, leadership development, and employee development practices.
• Partner with leaders on team effectiveness and change management.
• Coach leaders on people management, accountability, communication, and team effectiveness.
• Identify workforce capability gaps and recommend development or talent solutions.
• Build consistent management practices that strengthen organizational performance.
Cross-Functional Partnership
• Collaborate with all cross functional teams and business leaders on workforce programs and operational requirements.
• Ensure HR requirements are incorporated into business changes, systems initiatives, office operations, and organizational programs.
• Support executive leadership reporting related to workforce, talent, recruiting, and organizational metrics.
Team Leadership & Department Management
• Lead, coach, and develop the Human Resources team.
• Define roles, responsibilities, goals, performance expectations, and escalation protocols.
• Manage the Human Resources budget, vendors, technology, and departmental resources.
• Track and report key HR metrics and use data to drive decisions and continuous improvement.
• Foster a culture of professionalism, sound judgment, confidentiality, accountability, and service.
Success Measures
• Timely, consistent, and well-documented resolution of employee relations matters.
• Effective talent acquisition and workforce planning aligned with approved headcount and business priorities.
• Accurate, efficient, and scalable HR operations across the employee lifecycle.
• Strong compliance practices and reduced employment-related risk.
• Competitive and sustainable compensation and benefits programs.
• Effective performance management, succession planning, and leadership development practices.
• High leadership confidence in Human Resources partnership, judgment, responsiveness, and execution.
Minimum Qualifications:
Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field required; advanced degree preferred.
12+ years of progressive Human Resources experience, including significant leadership responsibility across multiple HR disciplines.
5+ years leading an HR function or serving in a senior HR leadership role.
Demonstrated expertise in employee relations, employment law, talent acquisition, compensation, benefits, HR operations, and talent management.
Experience supporting executive leadership and advising on complex, sensitive, and high-risk employment matters.
Experience leading HR in a multi-state organization and building scalable processes in a growing company.
Strong business acumen, executive presence, communication, judgment, and change leadership skills.
Ability to balance strategic leadership with hands-on operational execution.
SHRM-SCP, SPHR, or similar certification preferred.
Experience within SaaS, fintech, healthcare technology, payments, or private equity-backed organizations preferred.
Compensation & Benefit
Profile:
$200,000 – $285,000 annual total compensation (commensurate with experience)
Competitive Medical Health Plans, Low, Mid, High.
Employer Paid
Low Medical Plan for Employee & Dependents (HSA Eligible)
Employer Paid
Dental & Vision for Employee
Employer Paid
Life Insurance for Employee
Employer Paid
Long-term Disability for Employee
Employer Paid
Hospital Confinement for Employee ~ (If enrolled in Medical)
+ Voluntary Supplemental Insurance Coverage Options
20 days
PTO & 7 Sick Days Annually
10 Fixed Paid Holidays Off Annually
401(k) Matching up to 3%
About Us:
Rectangle Health, a leading financial technology company, empowers medical, dental and specialty practices with seamless and secure technology to drive revenue by increasing patient payments and streamlining practice management and payment processing. Since 1992, the company’s innovative solutions have reduced administrative burden and rebalanced the ledger for its thousands of healthcare providers in the U.S., reliably processing billions of dollars in payments annually.
View our CCPA disclosure notice here
Location: Athens, Georgia; Atlanta, Georgia
Workplace: Hybrid
Artificial Intelligence. Actual Impact.
At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses.
We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart: trust by default, assume positive intent, and create space for different perspectives to thrive.
So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops.
As an IT Support Analyst II at Docebo, you will be the backbone of our everyday technology operations, ensuring our global team of Docebians stays connected, secure, and empowered. You’ll elevate end-user support by combining hands-on technical problem-solving with cutting-edge AI workflows and infrastructure management. In this role, you won't just resolve tickets—you’ll drive continuous innovation, streamline processes, and help shape a seamless digital workplace. If you’re ready to take ownership, level up your technical impact, and transform IT service delivery, your next adventure starts here!
THE DAY-TO-DAY 🛠️
- Champion Service Excellence: Respond promptly to incoming service desk requests via the Atlassian suite (Jira)—handling onboarding, access requests, hardware/software procurement, and network troubleshooting with high transparency and user empathy.
- Architect Seamless Infrastructure: Configure, maintain, and troubleshoot local office networking devices (wireless access points, switches, routers, and firewalls) powered by CISCO Meraki, alongside Zoom and AV room solutions.
- Supercharge Access & Identity: Administer IAM solutions (OKTA) and core SaaS collaboration tools including Google Workspace and Slack, while managing the full lifecycle and hardware inventory of our global device fleet.
- Fortify Security & Compliance: Manage endpoint protection across all company devices leveraging MDM/UEM and SASE systems, upholding strict data confidentiality and enforcing Docebo’s security policies.
- Pioneer AI-Enabled Workflows: Harness AI tools and agents to automate repetitive IT tasks, accelerate ticket triage, and continuously optimize internal support workflows for faster resolutions.
- Collaborate Across Boundaries: Partner closely with HR, Operations, Security, and IT Systems Architects to align technology initiatives, address complex system issues, and safeguard company assets.
- Keep the Engine Running: Proactively engage with both in-office and remote team members to resolve technical roadblocks and participate in our on-call rotation to deliver dependable IT support.
YOUR SUPERPOWERS ⚡
- Proven Track Record: Bring 2+ years of relevant IT support experience operating within distributed, global teams.
- Multi-OS Mastery: Deep hands-on experience supporting business users across multiple operating systems, including macOS, Windows, and mobile platforms.
- Identity & Endpoint Expertise: Demonstrated experience managing IAM solutions (e.g., OKTA, OneLogin) and MDM/UEM ecosystems (e.g., Jamf, Intune, Mosyle, or VMware Workspace ONE).
- Network & SaaS Fluency: Strong understanding of wired/wireless network infrastructures (specifically CISCO Meraki) and hands-on administration of Google Workspace.
- Automation & Scripting Mindset: Working knowledge of scripting languages (e.g., Bash, PowerShell) paired with an eagerness to automate manual tasks and streamline operations.
- Communication & Problem-Solving: Outstanding troubleshooting skills, high attention to detail, and clear communication habits across cross-functional and remote environments.
BONUS POINTS 🎯
- AI Workflows Early Adopter: Direct experience integrating AI tools or agents (e.g., ChatGPT, Claude, Copilot) into IT ticketing, triage, or support workflows.
- Security & Policy Developer: Prior experience collaborating with Security teams to build out IT standards, guidelines, or compliance protocols.
OUR HYBRID WORK PHILOSOPHY 🤝
Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing.
OUR TOTAL REWARDS PHILOSOPHY 🎉
Our Total Rewards Philosophy centers around three core areas to reward and care for our People:
- Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success.
- Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being.
- Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
OUR PROMISE TO YOU 😍
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
- Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it.
- Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Family First: We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
- Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
ABOUT DOCEBO 💙
At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs (TSX: DCBO & NASDAQ: DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values—Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection—that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Docebo is an Equal Employment Opportunity employer https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf. We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law.
As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities.
Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to their recruiter directly.
Location: San Francisco
Workplace: Hybrid
About WorkOS 🚀
WorkOS builds modern developer tools and APIs that make it easy for companies to become Enterprise Ready. Our platform powers authentication, identity, authorization, and other critical infrastructure that developers need to securely scale their products to large organizations.
We recently raised a $100M Series C, valuing the company at $2B, led by Meritech and Sapphire with participation from Greenoaks, Craft, Abstract, and Audacious. WorkOS powers enterprise features for many of the fastest-growing AI companies, including OpenAI, Cursor, and Perplexity, Sierra, and Plaid.
As AI reshapes software, WorkOS is at the frontier of Human and Agent Authentication, Identity, and Access Control helping companies answer a new critical question: who are your agents, and what are they allowed to do? Our fast-growing customer base includes hundreds of modern software companies building the next generation of enterprise-ready products.
ABOUT THE ROLE
We’re hiring an experienced Engineering Manager to lead Dashboard, the team helping customers get more value from the WorkOS suite and helping WorkOS grow as a business. We’re looking for a leader who is excited to manage engineers, but approaches the role as a startup founding member would.
You’ll lead engineers working across customer onboarding and growth, billing and monetization, and AI assistance in the WorkOS dashboard. The team’s work connects the customer journey from signup and integration through production and expansion. You’ll partner closely with design, go-to-market, finance, and other engineering teams to make that journey simpler and more effective.
This role offers meaningful autonomy to shape what we build and why. It’s a great fit for a strong product thinker who enjoys working closely with product managers and taking the lead on product decisions when the opportunity calls for it. You’ll have room to identify customer problems, propose new directions, and carry ideas from discovery through launch, with ownership of the outcomes. If you’re excited by the chance to combine engineering leadership with product judgment, there’s a lot to build here.
You’ll also drive technical strategy, empower your team to execute on projects with a direct impact on customer success and the business, and play a pivotal role in scaling the team and recruiting exceptional engineers.
WHAT YOUR TEAM WILL BUILD
- Growth and onboarding: help developers move from signing up to integrating and running WorkOS in production. Improve onboarding and next steps, and work with go-to-market teams on timely outreach informed by product signals.
- Billing and monetization: build annual-credit capabilities, make billing more reliable and automated, and give customers clearer pricing, usage, and credit information in the dashboard.
- AI assistance for developers: bring the Dashboard Agent, WorkOS MCP server, Ask WorkOS, and Support Bot into a coordinated experience, with shared retrieval, evaluations, and quality standards. Help developers get useful, consistent answers and make progress with WorkOS.
RESPONSIBILITIES
- Build and lead a high-velocity team that ships product fast and with polish across growth, monetization, and developer assistance.
- Be deeply technical and hands-on: read the PRs, write prototypes, and work with technical leads on architecture and project scope.
- Shape the roadmap in close partnership with product managers, design, go-to-market, finance, and engineering. Bring your own product perspective, identify opportunities, and drive product decisions directly where needed—from defining the problem and choosing an approach to measuring the outcome.
- Help the team improve the customer journey from signup to production and expansion, using product signals and customer feedback to choose what to build next.
- Balance rapid product iteration with the reliability and correctness customers need from billing and the quality they expect from AI assistance.
- Push for clarity, focus, and high energy in every sprint. Drive urgency without burning people out.
- Spend time with customers and engineers alike—digging into pain points, testing assumptions, and improving the craft.
- Coach, mentor, and grow a team of curious, driven engineers through direct feedback, clear goals, and meaningful ownership.
- Partner with recruiting to attract, hire, and retain exceptional engineering talent.
QUALIFICATIONS
- Track record of having successfully led product-focused engineering teams in high-performing organizations that shipped real impact.
- You've written code at a high level, and you still love to get your hands dirty. You view leadership as an amplifier, not a step back.
- Bias for action and scrappiness: You don’t over-optimize for process. You optimize for velocity, customer value, and learning.
- You deeply care about the developer experience. You think about UX, APIs, performance, edge cases, and joy.
- You ask "why" obsessively, and you push yourself (and your team) to learn constantly.
- You build trust, give direct feedback, and create space for engineers to thrive.
- You have experience partnering with internal recruiting teams to drive effective and fair hiring processes. You realize that recruiting is a large and important part of your role, and have a track record of recruiting, hiring, and mentoring top engineering talent.
- You’re a strong product thinker who connects customer needs, technical possibilities, and business outcomes. You collaborate well with product managers and are comfortable driving product decisions yourself, using customer insight and evidence to make tradeoffs and build alignment.
Experience with onboarding and growth, billing systems, or customer-facing AI products is especially relevant. You do not need prior experience in all three areas.
Benefits and Perks (US Only) 💖
At WorkOS, we offer resources that emphasize personal and familial well-being. We offer healthcare coverage for you and your family, including medical, dental, and vision. We offer parental leave, paid-time off and fully remote working arrangements.
- 401k matching
- Competitive Equity
- Healthcare, dental and vision coverage
- FSA, ST/LT Disability, Voluntary Life
- Carrot fertility benefits
- 20 days paid vacation + 10 holidays + unlimited sick leave
- 12 weeks fully paid parental leave
- Fitness: Monthly stipend for gyms, yoga classes, race registrations or whatever keeps you active
- Wellness: Monthly stipend for a massage, meditations class, therapy, or activities that enhance your well-being
- Commuter benefits for hybrid employees in SF/NYC
- Unlimited token usage!
Please inquire directly with our recruiting team for benefits available to those working outside the US.
Equal Opportunity Employer
WorkOS is an equal opportunity employer, committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote
Workplace: Remote
Kit https://kit.com/ is the email marketing platform experts choose to grow their audience, deepen their relationships, and build a business around the work they love. For coaches, YouTubers, authors, podcasters, and other creatives, there isn't a better marketing hub to rely on to grow audiences, automate email marketing, and sell digital products — all within one platform.
More importantly, there isn't a team more committed to helping creators earn a living. We're on a mission to help creators earn $1 billion using our creator marketing platform. We have always been 100% independent and 100% remote.
We are proud to have built a product that our customers love, and we look for people who have enthusiasm and belief in our mission, vision, and values to join our team. We're also embracing AI thoughtfully — both in how we build and how we hire to ensure our team is adaptable, innovative, and ready for what's next.
THE ROLE
Kit is growing, and so are the legal complexities of our business. We're looking for a Senior Legal Counsel to help us navigate them with clarity, speed, and commercial savvy. You'll serve as in-house legal subject matter expert, partnering closely with the executive team to lead product legal strategy and execution—especially around privacy, data, AI and compliance, commercial contracts, customer security requirements, and scalable legal support for our teams. A key focus will be helping Kit respond to a growing volume of privacy questions—particularly as one of our newer products, Subscriber Signals https://kit.com/features/signals, evolves by building practical, repeatable systems that provide timely and consistent guidance at scale.
You'll help shape the legal backbone of a fast-moving tech company with multiple revenue streams—including SaaS, digital commerce, paid reccomendations, and advertising—and a rapidly growing platform for creators. To advise the business effectively, you'll develop a deep understanding of Kit, SparkLoop https://sparkloop.app/, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. You'll be at the center of complex, cross-functional problems where product, business, and legal strategy meet—all in service of helping creators build more valuable businesses.
YOUR SUPPORT SYSTEM
You'll report to our Chief Operating Officer, Brian Bevel https://www.linkedin.com/in/brian-bevel-92895ba/, and partner regularly with leaders across product, sales, finance, and people operations. You'll own our core legal work in-house, reduce the need for outside counsel, and know when specialized outside counsel is truly needed.
WHAT YOU'LL DO
- First week: Get up to speed on our business model, current goals, and products. Learn about the product, SparkLoop, Subscriber Signals, and how creators get value from our connected ecosystem of apps and tools. Meet key internal stakeholders and our external counsel. Review our most common legal agreements, privacy questions, and customer security requests to assess where we have risk, opportunity, ambiguity, or recurring work that can be handled more efficiently.
- First month: Get your arms around active data processing, privacy, AI, and other legal initiatives, and build a "what's on deck" view of upcoming legal needs. Map the recurring privacy support questions arising across Kit—particularly around Subscriber Signals, and begin designing a scalable intake, guidance, and escalation system. Partner with Sales, Sponsorships, Security, Product, and Engineering to move faster without cutting corners. Take ownership of GDPR and data compliance vetting and establish a clear process for responding to customer security questionnaires.
- First six months: You’re the go-to partner for legal considerations across the business, particularly for our product, engineering, security, and GTM teams. Build scalable systems—such as playbooks, templates, intake processes, and self-service guidance—for answering recurring privacy, data-use, and compliance questions. Partner throughout the product lifecycle on initiatives and feature releases, with particular attention to Subscriber Signals and our connected ecosystem of products. Prioritize our biggest legal risks, reduce unnecessary reliance on outside counsel, and streamline legal workflows to increase speed, confidence, and self-service.
- First year: Help Kit operate at a higher level of legal maturity across privacy, compliance, product counsel, commercial contracts, and security support. Establish durable systems that allow teams to answer common questions independently while escalating higher-risk matters appropriately. Help us treat privacy, data, and compliance as strategic enablers—not just boxes to check—and significantly reduce our reliance on outside counsel for work we can handle effectively in-house.
WHAT WILL S.E.T. YOU UP FOR SUCCESS
Skills
- Deep expertise in data, compliance, and product—this is where you'll spend most of your time.
- Strong ability to navigate U.S. and European data privacy laws (e.g., GDPR, CCPA), including familiarity with data controller vs. processor distinctions and how they shape vendor and product decisions.
- Ability to translate privacy and compliance requirements into scalable playbooks, templates, intake processes, and self-service guidance
- Experience supporting customer security questionnaires and partnering effectively with security, sales, product, and engineering teams
- Familiarity with SOC 2 Type II and the legal, privacy, and customer requirements associated with it, even if you haven't directly owned a certification process
- Understanding of intellectual property law, especially related to brand, content, and software
- Understanding of commercial contracts—you'll become the go-to person for these at Kit.
- Clear communicator and trusted advisor—able to simplify complexity and help others make informed decisions
Experiences
- Experience as in-house counsel at a tech company or serving a tech portfolio at a top-tier firm that's well-known for their work with startups (e.g., Fenwick & West, Cooley)
- J.D. from an accredited law school in the United States
- Active member in good standing of a State Bar Association
Traits
- Strategic thinker who sees legal as a lever, not a blocker
- Deeply curious and business-oriented—you start by understanding the goals, then explore the smartest paths to get there.
- Collaborative partner who can navigate conflict productively
- Deep belief that creator success is our success—you consider both Kit and our customers in every recommendation
- A "how might we" problem-solver who finds creative, business-aligned paths through legal challenges
WHAT WON'T SET YOU UP FOR SUCCESS
- Needing a team of in-house peers or co-counsel to pressure-test every decision—you'll be our sole in-house legal expert, with outside counsel available as needed
- A strongly risk-averse or "no-before-yes" mindset—we need you to help us move, not just stop us from tripping
- Thinking in a legal vacuum—if you're not factoring in our goals, numbers, or creators, your advice won't land
- Struggling with speed or ownership—if you prefer long timelines or wait to be told what to do, this won't be the right environment. We move quickly and expect people to take initiative, spot problems, and drive solutions.
WORKING HOURS AND LOCATION
We're 100% remote with team members across the globe. For this role, we're looking for someone located in the United States.
COMPENSATION + PERKS + BENEFITS
Kit has standardized salaries based on position, no matter where you live. This role is an individual contributor level 4 ($227,000) or 5 ($252,000). Our other perks and benefits include:
PERKS + BENEFITS INCLUDE:
- Profit Sharing https://www.linkedin.com/feed/update/urn:li:activity:7454911054947688448/
- Kit equity
- 401k with a 5% match
- We cover up to $2,100 per month toward medical premiums, with dental and vision premiums fully covered. We offer Health Insurance plans through Aetna
- $2,000 equipment allowance for your first two years, $1,000 budget every following two years. Company-provided laptops are issued to every Kit team member and are not included in the equipment budget
- Individual learning + development budget ($3,500/year)
- Creator meetup budget ($50/month) to connect with creators over coffee, lunch, or other in-person meetups
- Gender affirming benefits
- Childcare benefit up to $3,000 annually through JOON
- Twenty (20) days of paid time off during each year of employment
- Paid paid vacation: An after-tax bonus of $1,000 for taking five consecutive days of vacation where you’re fully unplugged from work
- Ten (10) paid holidays a year
- Two weeks of paid sick time each year, including mental health + well being days
- Twelve (12) weeks paid parental leave and flexible scheduling in your child’s first year
- Up to six weeks of paid bereavement leave, medical leave, and disaster after six months of employment, two weeks of each paid leave in your first six months
- Winter Break Closure: Kit closes for a week at the end of December, giving everyone a collective break to enjoy the holiday season. Essential support services remain available, with teams coordinating to ensure coverage during this period
- Four-week, paid sabbatical after five years with the team
- Fantastic in-person or virtual retreats with the team twice a year
HOW TO APPLY
We usually receive a large number of applications, and our goal is to follow up with you within two weeks. You’ll hear from us either way. Here’s what you can expect from the rest of our hiring process:
1. A phone screen with our recruiter (30 min)
2. Hiring manager interview (45 min)
3. Take-home assignment
4. Panel interview with cross functional stakeholders (60 min)
We’ll keep you informed through every step. To get started, complete this application, including a cover letter and answers to the questions on the next page. We read every single application, and your cover letter and responses help put your experience into context.
Kit is an equal opportunity employer
We value diversity in all of its forms. Research tells us that applicants who are female or non-binary, as well as applicants who are people of color, are less likely to apply for roles they do not feel 100% qualified for. If you think you meet more than 50% of our requirements but fewer than 100% of them, please apply.
We’re imperfect communicators, so think of our job postings as the starting point for discussion rather than proof that you shouldn’t apply.
Kit does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.
Location: Remote, Switzerland
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Aa Senior Account Executive, you’ll be the primary connection between GitLab and our Commercial & Enterprise customers, working with organizations of up to 4,000 team members to help them adopt and expand the world’s most comprehensive AI-powered DevSecOps platform. You’ll own a broad book of business across a wide range of opportunity sizes, guiding small, fast-growing teams as well as more complex projects as they modernize their software delivery with GitLab. Reporting to an Area Sales Manager and partnering closely with business development, marketing, and technical teams, you’ll run the full sales process: shaping the customer’s journey, documenting buying criteria and processes, ensuring accurate pipeline based on evidence, and sharing root-cause insights on wins and losses. In your first year, you’ll focus on building trusted relationships, delivering meaningful business outcomes for customers, and being the voice of the customer internally by contributing ideas to our public issue tracker and improving our sales handbook.
What you’ll do
Report to an Regional Sales Director and own a broad book of Commercial & Enterprise business, from new prospects to growing existing accounts.
Manage the full sales cycle for Commercial & Enterprise prospects, from discovery and solution alignment through negotiation and close.
Support GitLab for Commercial & Enterprise prospects by clearly articulating our DevSecOps value proposition and aligning it to customer business outcomes.
Analyze wins and losses, contribute to root cause analyses, and share lessons learned with account managers, marketing, and technical teams.
Document and maintain accurate buying criteria, buying processes, next steps, and owners to ensure a reliable, evidence-based pipeline.
Contribute to improving our sales handbook and processes by documenting best practices and opportunities for refinement.
Provide account leadership and direction across pre- and post-sales, partnering closely with technical teams and customer success.
Represent the voice of the customer by contributing product feedback and ideas to our public issue tracker.
What you’ll bring
Proven success in software sales, ideally in a Enterprise market context, managing a varied book of business.
Ability to guide customers through the full buying journey, including defining buying criteria, mapping buying processes, and driving clear next steps.
Effective communication and interpersonal skills to collaborate with business development, marketing, technical teams, and sales management.
Experience documenting and maintaining accurate pipeline data and account plans based on evidence rather than assumptions.
Skill in conducting and contributing to win/loss and root cause analyses, and sharing insights to improve team performance and processes.
Proficiency in negotiation, presenting to customer stakeholders, and leading commercial discussions to close opportunities.
Interest in GitLab, open source software, and preferably familiarity with Git, software development tools, or application lifecycle management.
Alignment with GitLab’s values and an interest in contributing from diverse or transferable sales backgrounds, with willingness to travel in line with company policy.
About the team
The Commercial & Enterprise Sales team focuses on helping growing organizations adopt and expand GitLab’s AI-powered DevSecOps platform across their software delivery lifecycle. You’ll join a distributed group of Account Executives, sales managers, and business development team members who collaborate asynchronously across regions to manage a broad book of business in the mid-market segment. We partner closely with marketing, sales development, and technical teams to run an efficient, transparent sales process, document what works in our sales handbook, and represent the voice of the customer back into GitLab. We focus on opportunities like supporting customers through toolchain consolidation, driving platform adoption, and sharing learnings from wins and losses to continuously improve how we sell and support GitLab.
#LI-CW1
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An Overview about the Role
We're looking for a Senior Product Manager to own the Lead-to-Opportunity (L2O) domain within our Salesforce and GTM technology ecosystem. This role sits at the intersection of marketing operations, sales process, and technology owning the roadmap for how leads are captured, scored, routed, and converted into pipeline, and how our broader GTM tech stack supports that motion.
This is a foundational hire one of the first product managers on a team actively transforming from a reactive BSA model into a proactive, roadmap-driven product organization. You'll be both an individual contributor driving your own domain and a mentor helping BSAs grow into product manager roles. You'll have direct influence over how we shape the team's future operating model.
What You'll Do
Internal Product Roadmap Ownership
Define, own, and maintain the multi-quarter internal product roadmap for the Lead-to-Opportunity domain covering lead capture, enrichment, scoring, routing, conversion, opportunity and the broader GTM technology stack integrated with Salesforce
Translate business strategy from Marketing, Sales Development, RevOps, and GTM leadership into sequenced, prioritized system capabilities with clear outcomes and success metrics
Define the domain's strategic priorities each quarter and half, balancing net-new capability delivery, stabilization, and technical debt reduction with transparent trade-off frameworks
Drive quarterly planning ceremonies, partnering with Engineering Managers and BSAs to align capacity with roadmap commitments
Own domain-level documentation: process maps, current-vs-future state lead lifecycle flows, and decision logs that keep stakeholders and the team aligned on scope and ownership
Stakeholder Partnership & Requirements Translation
Serve as the primary product voice for all L2O and GTM Systems initiatives, partnering closely with Marketing, Marketing Operations, SDR/BDR leadership, Sales, and RevOps
Lead discovery, requirements workshops, and business process design sessions translating complex GTM and marketing operations requirements into actionable system specifications
Own the decision layer between "what the business needs" and "what engineering builds," resolving ambiguity with structured frameworks and documented decisions
Run structured stakeholder alignment sessions to surface trade-offs, build consensus, and drive open decisions to closure rather than letting them linger
Represent the domain in cross-team planning and leadership reviews able to explain technical constraints to business stakeholders and business context to engineers
Team Mentorship & Capability Building
Act as a product craft mentor and senior thought partner for the BSA team, actively upskilling analysts in product thinking, requirements structuring, acceptance criteria definition, and roadmap communication
Model and codify what "good" looks like reusable templates, rituals (backlog grooming, roadmap reviews), and a rubric BSAs can grow against
Give BSAs increasing ownership over pieces of the roadmap as they develop, with regular feedback and structured check-ins
Partner with leadership to evolve the team's operating model from project-execution-focused to product-thinking-led, raising the bar for how EntApps delivers business value
Program Strategy & Delivery Oversight
Lead initiatives end-to-end: discovery, requirements, prioritization, solution design review, UAT, launch, and post-launch measurement
Write and maintain clear user stories, acceptance criteria, and lead-flow and data-flow diagrams that engineering and admins can build against without ambiguity
Manage a healthy, well-groomed backlog intake requests from Marketing and Sales Development, triage by impact and effort, and defend prioritization decisions to stakeholders
Define success metrics per initiative (lead response time, routing accuracy, lead-to-opportunity conversion rate, data quality, SDR/BDR adoption) and report on outcomes, not just delivery
Identify and de-risk dependencies across adjacent domains campaign operations, data enrichment vendors, opportunity handoff to sales before they block delivery
Own UAT strategy and acceptance criteria in collaboration with BSAs, ensuring system changes meet business requirements before production release
Systems Architecture Collaboration
Partner with Enterprise Architects and Engineering Managers on Salesforce and MarTech integration design marketing automation platform to Salesforce sync, data enrichment pipelines, lead scoring and routing engines, ensuring choices hold up to governance, scale, and future roadmap needs
Bring informed opinions on GTM platform architecture trade-offs based on deep domain knowledge
Stay current on platform roadmaps for Salesforce Sales Cloud and connected MarTech tools, identifying opportunities to leverage native capabilities before custom builds
Maintain domain-level R&R clarity, who owns what across US/India technical managers, BSAs, and adjacent pods and update as team and scope evolve
Ability to engage deeply with engineering and architecture teams on API design, data modeling, and integration patterns.
What You'll Bring
7+ years in Salesforce product management, business systems analysis, or Marketing/Revenue Operations technology roles, with demonstrated growth into product ownership
Strong working knowledge of Lead-to-Opportunity processes; lead capture, scoring, routing, and conversion and how they connect marketing execution to sales pipeline
Hands-on familiarity with the GTM technology stack: Salesforce Sales Cloud plus marketing automation platforms (Marketo, HubSpot, or Pardot), lead scoring and routing tools, and data enrichment or intent providers
Good Understanding of quoting process
Demonstrated ability to own and communicate multi-quarter internal product roadmaps to senior business and technology stakeholders
Proven experience leading initiatives end-to-end with multiple stakeholders and competing priorities, especially across Marketing and Sales
Sufficient technical fluency to engage meaningfully with engineering on API design, data model decisions, and integration trade-offs — without needing to write code
Experience mentoring or upskilling analysts and BSAs, you enjoy developing people, not just managing tickets
Excellent written and verbal communication; able to represent technical trade-offs to non-technical executives and translate business asks into clear technical requirements
Comfortable operating in ambiguity and driving structure where none exists
Experience with AI-assisted development workflows, data governance and compliance for lead data, or prior people-management experience
About the Team
You'll be one of the first product managers on a team actively transforming from a reactive BSA function into a proactive, roadmap-driven product organization. The Lead-to-Opportunity domain sits at the top of GitLab's revenue funnel; the quality of data, routing, and conversion here affects every downstream system and every seller. Getting this right is not an IT problem; it's a revenue problem. You'll have direct influence over how we shape the team's future operating model and how the next generation of BSAs grows into product managers.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$104,800
—
$176,400 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Italy; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Hungary; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
Greece; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Estonia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Czechia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Croatia; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Bulgaria; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Bosnia and Herzegovina; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
Albania; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
White Plains, New York
ГибридAthens, Georgia; Atlanta, Georgia
ГибридSan Francisco
УдалённоseniorГеография найма не уточнена
УдалённоseniorГеография найма не уточнена
seniorMassachusetts - Remote
УдалённоseniorRemote, Switzerland
УдалённоseniorRemote, United States; The base salary range for this role’s listed level is currently for residents of the United States only