Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Krakow, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Warsaw, Poland
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Lisbon, Portugal
Workplace: Remote
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
About this role:
We're looking for a Full Stack Developer (main back end focus) to work on our advertising analytics platform. We gather and process BIG amounts of data and deliver meaningful insights to our customers. We have browser extensions, databases, panelists, servers, so many servers, and a great hybrid culture with coworkers locally and across the globe.
There's a good mix of extremely difficult problems, impossible problems, easy problems, bugs, performance issues, and the occasional thing that's a joy to work on – join us!
What you will do in a typical day:
- Tackle interesting performance and scalability challenges.
- Meticulously refactor bunches of reports decimating code size and run time while preserving results.
- Intelligently manage tech debt while simultaneously delivering new features for the business.
- Code in SQL and C# (and occasionally js) in a mixed environment (Windows and Linux but mostly Windows) utilizing AWS, SQL Server, Redshift, Mongo, EntityFramework and ASP.NET http://asp.net/ Core.
- Participate in a Kanban/Devops dev process with fluid requirements, weekly scrums, and potentially be on-call w/Pagerduty
- Be a proponent for continuous improvement, architecture, clean code, and good systems design
- We use Github for source control and Jira for project management
- We review PRs! (usually) and ship often.
What you can bring:
- Experienced C# developer.
- Be able to code in C#, SQL and occasionally in Ruby.
- Big Plus: Comfortable reading and modifying Javascript/React.
- Friendly - You will be working in cross function with a lot of cool people!
- Love for data - Our platform provides data intelligence for the digital economy!
Our Engineering Culture
We believe that "Simplicity is a prerequisite for reliability." We are looking for engineers who align with our core values:
- Simplicity: We avoid over-engineering. We prefer the tools we already have and the most straightforward solutions over "shiny new toys."
- Quality: We write code that is a pleasure to read because we know code is written once but read many times. We don't cut corners, and we polish to a high level before shipping.
- Extreme Ownership: We don't just do the minimum. We expect you to understand the "why" behind your work and own the ultimate goal of fixing problems at their root cause, avoiding temporary band-aids.
- Prioritization: We focus relentlessly on what is important, not just what is urgent.
Read more about some of our Technical challenges here (written by members of our engineering team):
https://sensortower.com/blog/speeding-up-the-backend-with-graph-theory
https://sensortower.com/blog/how-we-scaled-to-thousands-of-sidekiq-workers
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We are seeking a Backend Tech Lead to join a Full-Stack team that is part of the group responsible for Aidoc's main product line, the Imaging platform.
This team focuses on the radiologist's experience, providing the primary access point to Aidoc's AI. The team manages the application installed on the radiologist's computer and the Python-based Gateway service that delivers data to its endpoints.
In this role, you will be responsible for leading the design and development of our backend services, encompassing architecture, coding, and developer mentorship.
Responsibilities
Lead Full-Stack Development:
Lead the design and development of scalable and reliable backend services that power Aidoc's radiologist-facing applications
.
Architectural Leadership:
Drive architectural discussions and make key technical decisions within the team's domain, ensuring high quality, performance, and maintainability
Ownership
: Receive end-to-end ownership for product features from ideation to deployment, and work closely with Product and UX to bring the team’s imagination to life.
Development Work
: Contribute hands-on to the implementation of backend services and occasionally to frontend components when needed.
Mentorship:
Mentor and support engineers through design reviews, code reviews, and architectural discussions, promoting technical excellence and best practices.
Incorporate Best Practices:
Champion best practices for code quality, testing, and CI/CD processes to enhance delivery consistency and reliability.
Strategic Collaboration and Influence:
Work cross-functionally with product, design, and other engineering teams to ensure alignment and technical coherence across the Imaging Platform
Requirements
10+ years of hands-on experience designing and developing complex, production-grade systems.
Proven experience building and maintaining backend services end-to-end: architecture, development, testing, deployment, and monitoring.
At least 2 years of experience in technical leadership — guiding design and implementation within a team or across multiple components.
Previous responsibility of mentoring engineers and scaling engineering culture
Demonstrated ability to lead high-scale, high-quality technical projects, applying best practices such as design reviews and architectural trade-offs.
Deep understanding of system design, APIs, and distributed systems principles.
Strong coding skills in at least one modern backend language (e.g., Python, Go, Node.js, Java, C#).
Experience with cloud environments (AWS or equivalent), containers (Docker, Kubernetes), and CI/CD pipelines.
Excellent collaboration and communication skills; able to lead through influence and example.
A proactive mindset, strong sense of ownership, and passion for building well-engineered, impactful products.
Experience and understanding of production monitoring and observability tools.
Advantage: Familiarity with frontend technologies and frameworks — able to contribute occasionally across the stack.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Lead & develop a high-performing sales team: Hire, onboard, and develop AEs across your region, Coach reps on deal strategy, pipeline management, and execution. Create a culture of accountability, learning, and collaboration. Identify and grow future leaders on your team.
- Own regional performance: Own your regional number and forecast accuracy, Inspect pipeline quality and help unblock stalled deals. Drive consistent execution of our sales process. Partner with RevOps to ensure clean data and clear insights.
- Be deeply involved in deals: Join key customer and prospect conversations. Help reps navigate complex buying committees and late-stage deals. Support pricing, negotiation, and close strategy.
WHAT YOU'LL BRING
- 10-15+ years of experience: Extensive experience in enterprise customer-facing sales role, identifying and closing large accounts.
- People leadership experience: 5+ years managing, mentoring, and developing a high-performing enterprise sales team.
- Enterprise experience: You've run and managed end-to-end complex deals ($1M+).
- Strong communication skills: Exceptional verbal and written communication abilities.
- Analytical mindset: Ability to analyze market trends, identify opportunities, and make data-driven decisions.
EVEN BETTER...
- Industry knowledge: Familiarity with the AI landscape, key players, and emerging trends, as well as fluency with AI tooling and workflows.
- Experience building GTM strategies: Building sales teams and sales motions from scratch, or from early stage growth.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: US - Remote; San Francisco, CA; New York, NY; Atlanta, GA
Workplace: Remote
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
ABOUT THE HEALTHCARE TEAM
- Our healthcare agents already reach over 50% of U.S. families. We partner with leading health plans, providers, and healthcare platforms to deliver AI agents that handle some of the most sensitive and high stakes conversations in any industry. From helping members understand their benefits to resolving billing questions with empathy, our healthcare agents are transforming how patients and policyholders interact with the healthcare system.
- Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare financial platforms.
- Join us to transform the patient experience across the healthcare system—and help build technology that makes care more accessible, more human and more affordable for everyone.
WHAT YOU'LL DO
- Independently drive complex enterprise deals end-to-end: Manage a broad enterprise book with strong autonomy, leading 6- and 7-figure deal cycles from prospecting to close.
- Multi-thread to the C-suite: Lead VP-level conversations, build durable C-suite relationships across customer orgs, and earn credibility quickly with new stakeholders.
- Manage risk proactively: Identify and manage deal risk early; build rigorous stakeholder maps for your accounts.
- Make the hard calls: Partner with your manager (and, at the senior level, operate more independently) on pricing, escalation timing, exec alignment, and deal strategy — coming to the table with a point of view, not just a problem.
- Leverage leadership & co-founders: Bring in Sierra's co-founders effectively for exec engagement when it moves a deal.
- Raise the bar: Act as a visible, steady leader on deal teams; proactively elevate the team's standard without being asked.
- Operate as an AI-native seller: Leverage AI tools across the full sales cycle- account research, personalized outreach, call summarization, pipeline forecasting, and deal execution- to automate low-value tasks and reinvest that time into high-value customer relationships, while continuously adopting and experimenting with new tools to work faster and smarter than traditional methods allow.
WHAT YOU'LL BRING
- 8- 10 years of enterprise customer-facing sales experience, identifying and closing large accounts.
- Experience managing a $1M+ quota and running end-to-end complex 6- and 7-figure ACV deals.
- Proven ability to multi-thread and build trusted relationships across customer C-suites.
- Exceptional verbal and written communication.
- Analytical mindset - you analyze market trends, spot opportunities, and make data-driven decisions.
EVEN BETTER...
- Familiarity with the AI landscape, key players, and emerging trends.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: port of spain, Trinidad and Tobago
EnerMech provides integrated solutions for complex energy projects worldwide, combining best-in-class equipment and cutting-edge technology that supports the entire asset life-cycle, along with decades of unrivaled expertise.
Every move we make is intentional, ensuring energy infrastructure runs smoothly and efficiently. Guided by our values and foundational principles we drive positive impact, delivering seamless, transformative solutions that get it right first time.
At EnerMech, our vision is clear and ambitious: to be the leader in specialist technical solutions across all markets, sectors, and regions we engage with.
We are committed to optimizing performance, boosting reliability, and enhancing efficiency. Our mission is simple: to work in partnership with our customers to safely provide specialist technical solutions for energy and infrastructure assets globally.
Role Overview
Account Lead will manage the successful delivery of contracted services for assigned client accounts within our Lifting Solutions O&M business. This role is responsible for ensuring safe, high-quality, efficient, and commercially effective service delivery across client operations, including personnel, equipment, maintenance, project execution, reporting, and customer relationship management.
The Account Lead will serve as a key point of contact between EnerMech and the client, ensuring contract requirements are met while identifying opportunities to improve service delivery, strengthen client relationships, and support business growth.
Key Responsibilities:
Manage the day-to-day delivery of assigned client contracts, including core crew, ad hoc support teams, equipment, maintenance, and project requirements.
Ensure EnerMech meets client expectations for safety, quality, service delivery, commercial performance, and operational excellence.
Build and maintain strong working relationships with client stakeholders, asset teams, technical teams, and internal EnerMech departments.
Support client planning meetings, mobilisation readiness, gate compliance, maintenance planning, and operational coordination.
Lead and manage contract-specific KPIs, client reporting, monthly reporting, QPRs, FPALs, and performance reviews.
Coordinate sales enquiries, mobilisations, demobilisations, aged debt, equipment requirements, client meetings, planning, and technical support.
Provide first-line technical support and coordinate client requirements, including breakdowns and urgent operational needs.
Liaise regularly with offshore and site-based crews regarding maintenance, operations, planning, and service delivery.
Travel offshore as required to conduct audits, management visits, and surveys.
Maintain contract maintenance records, routines, corrective actions, and scheduling within client maintenance management systems.
Monitor maintenance backlog and immediately escalate any safety-critical maintenance concerns to the client and internal technical authority.
Review and approve contract-related CTRs, work packs, invoices, and other documentation as the Contract Representative.
Ensure NAV and internal systems are used effectively to track, manage, and report business performance.
Manage work in progress, aged debt, accounts payable, invoicing, and contract financial performance.
Develop annual OPEX and CAPEX budgets for assigned contracts.
Coordinate incident investigations, root cause analysis, and corrective action closeout.
Support employee relations, performance management, development, and resourcing activities in partnership with HR.
Promote EnerMech’s wider capabilities to add value, resolve client issues, and support business growth.
Maintain accurate business forecasts associated with assigned contracts.
Support annual and five-year crane plans and budgets where applicable to the Cranes business line.
Requirements
Demonstrable experience managing and delivering services within an offshore, industrial, oil and gas, or energy-related environment.
Proven experience leading operational teams and supporting client organizations while maintaining high standards of safety, quality, and service delivery.
Strong commercial awareness with experience managing budgets, work in progress (WIP), aged debt, invoicing, and overall contract performance.
Experience coordinating offshore personnel, technical teams, maintenance activities, and client stakeholders.
Working knowledge of applicable industry legislation, safety case requirements, major accident hazard management, and relevant regulatory standards (e.g., DCR, PFEER).
Experience with maintenance management systems, business reporting tools, CTRs, work packs, and contract administration processes.
Mechanical Engineering degree or relevant technical qualification preferred; equivalent industry experience will also be considered.
Experience within lifting, cranes, mechanical services, offshore maintenance, or asset integrity environments is highly desirable.
Valid offshore survival certification and offshore medical certification are required.
Strong leadership, communication, and relationship management skills with the ability to influence stakeholders at all levels.
Demonstrated ability to identify opportunities for continuous improvement, challenge traditional thinking, and drive operational excellence.
Strong planning, organizational, and problem-solving abilities with a proactive and customer-focused approach.
Benefits
At EnerMech, you'll join a global organisation where innovation, collaboration and technical excellence drive everything we do. You'll have the opportunity to influence business strategy, develop long-term customer partnerships and contribute to some of the world's most challenging energy and industrial projects.
We offer a collaborative and entrepreneurial environment where commercial leadership is valued, professional development is encouraged and your contribution will directly support the continued growth and success of our business.
Diversity & Inclusion
EnerMech is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applications from candidates of all backgrounds and experiences.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a SecOps Engineer, you will help protect Aidoc’s cloud environments, products, corporate systems, and sensitive healthcare data by investigating SIEM alerts, supporting incident response, and improving the quality of security monitoring and operations.
This is a hands-on security operations role for someone who can analyze security signals, understand real risk, communicate clearly, and help the organization detect, investigate, and respond quickly and effectively to security events.
You will work closely with real production environments, where accurate investigation, clear documentation, and practical escalation are critical to protecting sensitive healthcare data, customer trust, and the reliability of Aidoc’s clinical AI platform.
Responsibilities
Own the end-to-end investigation of SIEM alerts across cloud, product, identity, endpoint, and SaaS environments: analyze the relevant evidence, separate false positives from real threats, and prioritize cases based on risk and impact.
Escalate high-risk findings with a clear summary of what happened, what is affected, why it matters, and what actions are required.
Support incident response by collecting evidence, assisting with containment, tracking remediation, and maintaining clear investigation records for internal reviews, compliance needs, and post-incident learning.
Improve SIEM rules, dashboards, alert logic, playbooks, telemetry coverage, and detection quality to reduce noise and strengthen security monitoring.
Work with Security, IT, DevOps, R&D, Product Security, and Compliance teams to resolve issues and improve security operations.
Requirements
2+ years of experience in Security Operations, SOC analysis, detection and response, incident response, cloud security operations, or a similar hands-on security role.
Hands-on experience with SIEM-based investigations, including alert triage, log analysis, event correlation, evidence review, case prioritization, and escalation.
Experience working with security telemetry from cloud platforms, identity providers, endpoints, SaaS systems, network tools, application logs, and production environments.
Familiarity with cloud-native environments, including IAM, storage access, workloads, Kubernetes, containers, APIs, logging, monitoring, and CI/CD pipelines.
Understanding of common attack techniques, including credential compromise, phishing, privilege escalation, suspicious API activity, malware, data exposure, lateral movement, and cloud misconfigurations.
Experience with identity and endpoint investigation, including SSO, MFA, service accounts, privileged access, EDR alerts, and suspicious user or device activity.
Ability to use query or scripting languages such as KQL, SPL, SQL, Python, Bash, or similar.
Familiarity with incident response workflows, case management, evidence collection, remediation tracking, and post-incident review.
Strong analytical judgment, with the ability to separate false positives from real risk and explain findings clearly.
Ability to work independently, document investigations clearly, and escalate issues with the right level of urgency.
Strong communication skills and the ability to work with Security, IT, DevOps, R&D, Product Security, Compliance, and business stakeholders.
Close attention to detail, strong ownership, and comfort working in a fast-moving production environment.
Additional Strengths
Experience in healthcare, healthtech, medical devices, digital health, or regulated software environments.
Familiarity with HIPAA, GDPR, SOC 2, ISO 27001, NIST CSF, or similar security and privacy frameworks.
Familiarity with MITRE ATT&CK, detection logic, attacker behavior, and investigation playbooks.
Experience with threat hunting, detection engineering, malware analysis, forensics, or advanced incident response.
Experience with SOAR platforms, case management systems, threat intelligence feeds, detection-as-code, or SOC automation.
Experience improving SOC metrics such as alert noise, false-positive rate, time to triage, time to escalation, and investigation quality.
Experience working with sensitive data, PHI/PII, customer-facing environments, or audit-ready evidence collection.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
As a Senior Product Security Engineer, you will help ensure that security is built into the products, platforms, AI systems, and clinical workflows that support healthcare providers and patients at scale. This is a hands-on technical role focused on securing real systems in production, influencing architecture, and partnering closely with engineering, AI, DevOps, product, quality and regulatory.
You will work across cloud-native services, medical imaging workflows, healthcare integrations, AI/ML pipelines, APIs, data flows, and regulated product development processes. Your work will directly support Aidoc's ability to deliver secure, reliable, and trusted clinical AI solutions to healthcare organizations worldwide.
What Makes This Role Unique at Aidoc
Clinical AI with real-world patient impact
- Aidoc operates in an environment where security is not only about protecting systems and data. Security decisions can affect clinical workflows, care-team coordination, customer trust, and patient safety.
Highly sensitive healthcare data
- You will help protect medical imaging data, clinical metadata, PHI/PII, customer environments, and AI-driven workflows that require strong privacy, access control, data protection, and auditability.
Security for AI/ML and medical imaging systems
- The role extends beyond traditional AppSec into AI/ML security, data pipeline protection, inference integrity, model-related risks, and misuse scenarios in clinical workflows.
Complex healthcare integrations
- Aidoc integrates with hospital systems and healthcare workflows that may include PACS, EHR, VNA, RIS/worklists, scheduling systems, and communication platforms. You will help secure the data flows, authentication models, APIs, and deployment patterns behind these integrations.
Engineering-driven security in a regulated environment
- This is not a checkbox compliance role. However, because Aidoc operates in healthcare and clinical AI, security must be practical, evidence-based, and aligned with regulatory, customer, and quality expectations.
Cloud-native scale and production ownership
- You will work with modern cloud infrastructure, Kubernetes, containers, CI/CD pipelines, identity and access management, observability, vulnerability management, and software supply-chain controls.
Responsibilities
Secure product and clinical workflows end-to-end
- Work directly with engineering and product teams to identify, prioritize, and remediate security risks across services, APIs, medical imaging workflows, AI outputs, data flows, and customer-facing product features.
Drive secure-by-design architecture
- Provide practical security guidance on authentication, authorization, tenant/customer isolation, encryption, secrets management, service-to-service communication, audit logging, and secure data handling.
Strengthen cloud-native security
- Improve security across cloud environments, Kubernetes, containers, IAM, network segmentation, workload identity, infrastructure-as-code, logging, monitoring, and cloud security posture management.
Embed security into the development lifecycle
- Integrate, tune, and operationalize security tooling across CI/CD pipelines, including SAST, SCA, IaC scanning, container scanning, secrets detection and build/release integrity controls.
Own vulnerability management as an engineering system
- Prioritize vulnerabilities based on exploitability, product exposure, customer impact, clinical risk, and regulatory relevance. Drive remediation with engineering teams and reduce recurring issues through root-cause improvements.
Secure AI/ML-driven features and data pipelines
- Partner with AI, data, and platform teams to identify risks related to training and inference data, model inputs and outputs, model misuse, data leakage, access to sensitive datasets, pipeline integrity, and production monitoring.
Improve software supply-chain security
- Reduce risk across open-source dependencies, third-party components, third-party algorithms, container images, build systems, artifact repositories, release pipelines, and deployment processes.
Mentor and enable engineers
- Help developers understand security risks, make secure design decisions, and take ownership of security in their code, services, and infrastructure.
Communicate risk clearly
- Translate technical security findings into clear risk, impact, and trade-off language for engineering, product, leadership, quality, regulatory, and customer-facing stakeholders.
Requirements
5+ years of experience in Product Security, Application Security, Cloud Security, or a similar hands-on security engineering role.
Strong hands-on experience securing production systems, not only performing assessments or reviews.
Strong understanding of secure design, threat modeling, and architecture risk analysis.
Deep knowledge of application security, including OWASP Top 10, API security, authentication, authorization, access control, secure session handling, input validation, and modern attack vectors.
Experience securing distributed systems, APIs, web applications, backend services, and cloud-native architectures.
Strong experience with cloud environments, especially AWS and/or Azure, including IAM, network security, encryption, logging, monitoring, and workload security.
Experience with Kubernetes, containers, infrastructure-as-code, CI/CD pipelines, and modern DevOps workflows.
Practical experience with security tooling such as SAST, SCA, IaC scanning, container scanning, secrets detection, SBOM tools, vulnerability scanners, and cloud security tools.
Experience with vulnerability management, risk prioritization, remediation planning, and working with engineering teams to fix issues at scale.
Strong understanding of software supply-chain security, including dependency risk, build/release integrity, artifact security, and third-party component governance.
Experience working with modern development stacks such as Python, Java, JavaScript/TypeScript, React, microservices, APIs, and cloud-native services.
Ability to influence engineers through technical credibility, practical guidance, and strong collaboration.
Strong communication skills and the ability to explain security risks to technical and non-technical stakeholders.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: North Macedonia; Romania; Bulgaria; Slovakia; Slovenia; Bosnia and Herzegovina
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the Company
Our client is a rapidly growing AI-powered validation technology company serving pharmaceutical, biotechnology, and medical device innovators globally. Their platform helps life sciences organizations dramatically reduce validation costs, accelerate compliance workflows, and streamline complex digital validation processes through intelligent automation and AI-driven assurance.
As the company continues its growth journey, they are expanding their engineering team to support a growing international customer base.
Job Summary
We are seeking a Junior Support Engineer to join a fast-growing software company operating at the intersection of AI and life sciences. This role is ideal for an early-career software engineer who enjoys solving technical problems, debugging applications, and helping customers succeed.
As the first line of technical support, you will investigate customer issues, troubleshoot application problems, implement fixes, and communicate solutions clearly to customers. You’ll work closely with Product, QA, and Engineering teams while gaining hands-on experience across modern web technologies including Next.js, React, Node.js, TypeScript, and Supabase.
This is an excellent opportunity for someone looking to grow their software engineering career in a supportive startup environment.
Key Responsibilities
Quickly learn and understand the company’s Next.js, React, Node.js, and Supabase application architecture.
Investigate customer-reported issues and reproduce bugs within the application.
Use Cursor or similar AI-assisted development tools to inspect code, analyze call stacks, and identify root causes.
Develop and deploy maintainable TypeScript fixes across both frontend and backend systems.
Improve edge-case handling, application reliability, and performance.
Write clear and customer-friendly email responses explaining technical issues and resolutions.
Support customers professionally and calmly during high-pressure situations.
Collaborate with Product, QA, and Engineering teams to prioritize urgent issues and releases.
Contribute to internal documentation, knowledge bases, and support runbooks.
Help improve monitoring, alerting, and recurring issue prevention processes.
Requirements
Experience with Next.js, React, Node.js, TypeScript, Supabase, SQL, and Cursor or similar AI-assisted development tools.
Strong debugging, troubleshooting, and problem-solving abilities.
Solid understanding of software engineering principles, coding best practices, and modern development workflows.
Ability to work independently, manage priorities, and execute tasks with minimal supervision.
Excellent written English communication skills with the ability to explain technical concepts clearly to customers.
Customer-focused mindset with strong interpersonal skills and the ability to remain calm under pressure.
Experience communicating directly with customers regarding technical issues is highly preferred.
Experience building, shipping, or maintaining software applications independently is a plus.
Exposure to SaaS products, technical support, or support engineering environments is advantageous.
Familiarity with version control systems and collaborative software development practices.
Interest in AI, healthcare technology, biotechnology, or life sciences industries is beneficial.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Worldwide
BREAKING NEWS!!!! URGENT ONLINE INTERVIEW
Conditions:
free food and accommodation
medical insurance are provided during the work contract
contract 4-5 months on
SINGLE CABIN
Duties:
Public Health Officers for Carnival drive shipboard compliance and commitment to the highest public health standards in the areas of Disease Surveillance, Prevention and Control of Infectious illnesses, Food Safety, Potable & Recreational Water Safety, and Integrated Pest Management through structured audits, training, and effective communication.
As the Company’s public health representative onboard the vessel, they oversee compliance with the ship’s COVID-19 response and reports findings to the Captain onboard and Head of the Public Health Department ashore.
Our Public Health Officers are in front and behind the scenes Officers who undertake vital compliance takes to ensure our guess and crew are kept safe and healthy and all Public Health standards are met and maintained.
Disease Prevention and Control:
Oversees the implementation and compliance with shipboard prevention and control activities at all response levels including for COVID-19, AGE, and other communicable diseases.
Participates as a key member of the shipboard Outbreak Management Team (OMT) and coordinates the implementation and compliance with OMT decisions.
Oversees the correct and safe storage, par levels, condition and use of all infection control related PPE, disinfectants, hand sanitizers, and other supplies and related equipment. Monitors compliance with all shipboard public health and infection control procedures including, hotel services for isolated/quarantined individuals, PPE use, and disinfection protocols.
Assists with investigating illness cases and contact tracing to identifying exposure and transmission risks to individuals, areas, or events.
Monitors the public health and infection control protocols and measures related to individuals in quarantine and/or isolation.
Coordinates drills on the company’s Outbreak Prevention and Response Plan (OPRP) to ensure all crew are adequately trained, equipped, and prepared to effectively respond to outbreaks of communicable diseases.
Assists the Medical Team in responding to local health authority requests for public health information, data, or investigations.
Provides regular reports to shipboard and shoreside leadership outlining illness status and operational preparedness and response during elevated illness response levels.
Vessel Sanitation Compliance:
Oversees the implementation of shipboard Public Health procedures/measures and compliance with the Global HESS Public Health policies and Corporate Instructional Notices.
Oversees facilities and equipment cleanliness & maintenance issues to ensure compliance with applicable public health standards.
Works with the Technical and Deck Departments onboard to identify and prioritize relevant repair and maintenance activities and refit planning as per public health standard.
Measures and reviews chemical and microbiological parameters within potable water (PW) and recreational water facilities (RWFs) to ensure compliance with applicable public health standards. Works with both, Hotel and Technical Departments onboard to implement corrective actions as necessary and/or close the facilities when water testing values are out of range.
Reviews the food safety management, PW, RWF and air handling systems and records, to ensure compliance with public health standards.
Effectively communicates with both shipboard and shoreside management to facilitate the correct interpretation and application of public health policies and procedures.
Accompanies internal and external public health inspectors and health authorities during their ship visit and inspections.
Reviews all internal and external inspection reports to identify trends and avoid repeat deficiencies.
Escalates issues of non-compliance and/or public health gaps to onboard management and well as shoreside management as necessary.
Follows-up to ensure open items are corrected and appropriate actions taken as soon as possible.
Reviews the public health standards and operating procedures on company approved shore excursions and company owned private ports and destinations as part of illness investigation, reported non-compliance by crew or guests or upon request from shoreside or shipboard management.
Accompanies and facilitates third party vendor public health services, including but not limited to water samplers and sampling events.
Public Health Audits and Inspections:
Conducts internal audits of shipboard public health programs and activities to verify compliance with applicable requirements.
Delivers information on public health observations based on trends and audit results to shipboard management to address in their operations.
Conducts daily public health monitoring rounds of targeted areas and operations to ensure compliance with company policy and to evaluate public health gaps and risks onboard.
Conducts a minimum of one public health unannounced inspection of an area per week.
Engages crew with feedback and coaching.
Provides disciplinary recommendations on reported public health violations.
Provides public health weekly audit & compliance reports to onboard management.
Public Health Training:
Delivers effective public health training applicable to identified and specific training needs.
Conducts ad hoc training of shore excursion operators and private destination team members based on gap analyses or at the direction of the shoreside Public Health Department.
Uses trend and gap analyses to determine public health training needs.
Employs a variety of techniques to evaluate and improve the efficacy of public health training.
Works with the shoreside Public Health Department to improve and standardize public health training content.
Requirements:
Education in Public Health, Environmental Health, Sanitary Engineering, Medical & Biological sciences, or closely related fields.
Cruise ship experience not mandatory but preferred
Three years of full-time shoreside experience in implementing, overseeing, or auditing public health programs.
Knowledge of infection control practices and Vessel Sanitation Standards. Ability to thrive in a fast- paced cruise ship environment, while prioritizing workloads. Excellent interpersonal skills and the ability to effectively communicate to culturally diverse teams. Self-sufficient and able to work independently.
Good level of English
Last updated: May 12, 2021
If you are not sure what position to apply for, you may instead submit general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Location: US
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
We are looking for a customer-obsessed Technical Support Engineer who thrives at the intersection of customers, production systems, and engineering.
In this role, you will act as a critical bridge between our customers and internal engineering teams diagnosing complex technical issues, coordinating production incident response, and helping ensure the reliability of our platform for customers around the world.
You will investigate technical problems, analyze system behavior, respond to production alerts, and drive issues through to resolution while maintaining clear and proactive communication with customers and internal stakeholders. This role is ideal for someone who enjoys deep technical troubleshooting, working directly with production systems, and advocating for customers, while building strong expertise in a fast-paced SaaS environment.
This is a shift-based role supporting our global customers, which may include Pacific Time business hours, evenings, weekends, and some holidays.
Responsibilities
Own Customer Impacting Issues
Serve as the primary technical owner for complex customer issues and escalations.
Investigate and resolve technical problems spanning multiple systems and services.
Provide clear, proactive communication to customers throughout the lifecycle of an issue.
Coordinate Production Incident Response
Monitor and triage production alerts impacting customers or system reliability.
Coordinate incident response efforts across engineering and internal teams.
Ensure incidents are properly documented, communicated, and followed through to resolution.
Troubleshoot Systems and Data
Diagnose issues using logs, system metrics, and SQL queries.
Analyze system behavior to identify root causes of production problems.
Escalate and partner with engineering teams to drive long-term fixes.
Improve Reliability and Operational Excellence
Develop and maintain troubleshooting documentation, runbooks, and operational processes.
Identify recurring patterns and contribute to systemic improvements.
Help strengthen incident response and operational best practices as the organization scales.
Enable the Broader Support Team
Share technical insights and best practices with colleagues.
Act as a technical resource within the Support organization.
Impact You’ll Have
Ensure platform reliability for customers worldwide by diagnosing and resolving complex production issues.
Serve as a critical bridge between customers and engineering, bringing technical insight and real-world production context to accelerate resolutions.
Strengthen our production support capabilities by improving troubleshooting processes, documentation, and incident response practices.
Help scale a modern, high-impact Support organization, contributing ideas that improve how we detect, investigate, and resolve issues as the company grows.
Requirements
Exceptional communication skills with a customer-first mindset, capable of translating complex technical issues into clear and actionable insights.
A demonstrated ability to get on a call or have a remote session with a customer during less-than-optimal times, to troubleshoot and put them at ease.
2+ years of experience in Technical Support, Production Support, Technical Operations, or a similar customer-facing technical role.
Strong troubleshooting and analytical skills, with the ability to quickly diagnose and resolve complex technical issues.
Proficiency in SQL for data investigation, troubleshooting, and root cause analysis within production environments.
Ability to analyze system behavior, investigate anomalies, and debug issues across distributed systems and application layers.
Experience partnering closely with Engineering teams to escalate issues, provide technical context, and drive timely resolution.
Comfortable operating in fast-paced production environments, including handling incidents, alerts, and time-sensitive customer-impacting issues.
Nice to Have
Experience participating in incident response, production alerting, or on-call rotations in a live production environment.
Familiarity with observability, monitoring, and debugging tools used to investigate system performance and reliability issues.
Experience supporting or operating within SaaS or cloud-based platforms.
Working knowledge of support, collaboration, and ticketing tools such as Salesforce, Jira / Atlassian,
Monday.com
, or Slack.
Bonus
Experience debugging API integrations, working with REST endpoints, request/response payloads, and authentication mechanisms.
Comfort analyzing application logs, system metrics, and traces to diagnose production issues.
Familiarity with modern observability and monitoring platforms such as Datadog, Grafana, or New Relic.
Basic scripting or automation skills (Python, Bash, or similar) to streamline investigations or repetitive support workflows.
Exposure to cloud infrastructure platforms such as Amazon Web Services, Google Cloud Platform, or Microsoft Azure.
Working at Aidoc
We’re a dynamic, collaborative and fast growing team of more than 500 global employees, committed to improving the world of healthcare. We’re looking for mission-driven people excited to do transformative work.
We have offices in Barcelona, Tel Aviv and New York City, but Aidoc is a remote-first workplace.
What we offer:
A range of medical, dental and vision benefits
Stock options for all full-time employees
Flexible time off to enjoy the autonomy to take time off as needed to rest and recharge without vacation accrual limits, while coordinating with your manager and team to ensure business continuity and project goals are met.
A 401(k) plan with company match, life insurance, plus long- and short-term disability
The opportunity to directly improve medical care and impact patient outcomes
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role
The Data-Nexus team, a central part of the R&D department at Aidoc, is seeking a versatile
Senior Data Engineer
to take part in leading Aidoc’s data vision using a lake-house architecture, and building high-scale solutions for handling and consuming the different data assets of the company.
In this role you’ll go beyond traditional boundaries, taking on full product responsibilities
- from conceptualization and architecture to design, maintenance, and continuous development. You will collaborate closely with stakeholders across the company to ensure our solutions effectively meet their needs.
The ideal candidate will have strong data engineering capabilities, along with software development skills including understanding of designing and managing AWS cloud infrastructure and strong knowledge of different data architectures, methods and tools.
Responsibilities
Design and development of
scalable, reliable, and secure data infrastructure
and build
ETL pipelines
that handle diverse clinical data for research. Write production SQL, Spark jobs and craft schemas that evolve gracefully as research and production questions change.
Automate releases with CI/CD and Infrastructure as Code.
Optimise throughput, latency and cloud cost to meet research timelines at large scale.
Develop and maintain high-quality, scalable, and efficient code while fostering a culture of continuous improvement through regular retrospectives and knowledge sharing.
Take ownership of the
full development lifecycle
, including requirement gathering, design, implementation, testing, deployment, and ongoing maintenance.
Collaborate with cross-functional teams
, including data scientists, data analysts, product managers, regulatory teams, and other developers, to drive the development of new tools and features that support Aidoc's mission.
Explore and adopt new technologies and frameworks that can enhance the capabilities of the Data-Nexus team and the overall data projects in Aidoc.
Requirements
BSc/MSc in Computer Science, Engineering, or a related field.
8+ years
building data or backend systems in
Python
or a similar coding language, with a strong focus on
cloud data infrastructure
and scalable systems.
Strong command of
SQL
and a track record of pragmatic schema design.
Deep understanding of
data modelling, ETLs and streaming technologies
, including hands-on experience with tools like big-data tools like AWS Kinesis / Kafka, Spark.
Familiarity with modern
lakehouse / warehouse
tech, like Databricks, Delta Lake, Iceberg, Snowflake, Redshift.
Strong understanding of distributed systems, microservices architecture, containerization, and CI/CD pipelines.
Proficiency in Infrastructure as Code (IaC) tools, like
Terraform
or
AWS CDK
.
Experience with
containerization and orchestration
tools - Docker, Kubernetes (K8s).
Ability to take full product ownership from ideation to delivery, ensuring alignment with business objectives.
Familiarity with agile development methodologies.
Excellent communication skills with the ability to work effectively across teams and a customer-oriented mindset. Clear English communication is required.
Advantages:
Deep expertise in
Databricks
(Delta Lake, Unity Catalog, DLT).
Knowledge of the medical tech world, including
EHR
(HL7, FHIR) data and
imaging data
.
Prior work in regulated domains (healthcare, fintech, aviation), experience with enforcing and managing compliance requirements like HIPAA or FedRAMP.
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: Tel Aviv-Yafo, Tel Aviv District, Israel
About Aidoc
Aidoc is the market leader in healthcare AI and has developed the world's largest clinical frontier model, supporting nearly 50 million patients each year.
Aidoc is deployed in more than 2,000 medical centers worldwide. Since our founding in 2016, Aidoc has raised over $500 million and achieved a record number of FDA-cleared solutions.
Medical diagnosis is hitting a breaking point, where the number of physicians hasn't kept up with the rapidly growing patient load. This leads to misdiagnosis and treatment delays that result in hundreds of thousands of deaths every year. Aidoc assists clinicians by precisely highlighting diseases directly on medical images, preventing misdiagnosis and ensuring that urgent patients receive the immediate attention they need.
About this role:
The Senior DevOps Engineer will be responsible for the design, building, and maintenance of the infrastructure of our cloud platform. This role involves tackling challenging, large-scale infrastructure projects, with a focus on ensuring organizational reliability, scalability, security, and adherence to best practices.
Main Roles and Responsibilities:
You will directly influence our platform's scalability to support growth and R&D efficiency
Own Infrastructure projects end-to-end, from research and design to implementation and rollout.
Lead Infrastructure improvements around high availability, resiliency, performance and cost efficiency.
Evaluate and implement new technologies that upgrade our infra posture.
Collaborate with other engineers to define standards, patterns and platform roadmap.
Serve as a technical expert in infrastructure decisions and a driver of engineering excellence.
Job Requirements:
At least 7+ years of hands-on experience in DevOps in large-scale infrastructure companies.
Passion for elegant and effective technological solutions.
Independent learning capability and curiosity without boundaries.
Strong analytical and problem-solving skills.
Proven ability to lead complex technical projects independently.
Technical requirements:
Advanced experience with Kubernetes and container orchestration.
Strong proficiency with IaC Frameworks such as Terraform and Terragrunt, CDK
Solid hands-on experience with AWS services.
Strong understanding of network fundamentals.
Experience with GitOps tools (ArgoCD)
Experience with advanced CI/CD pipelines
Working at Aidoc
Our Perks:
Be part of something big - using cutting-edge technologies to transform the Healthcare industry (while saving patients’ lives)
We work in a hybrid model, with our new offices located at 34 HaMasger Street in Tel Aviv and parking for employees.
Amazing and healthy breakfasts and lunches prepared daily by our personal chef!
Stocked up kitchen & meal card
Wellness: Aidoc employees-only gym, plus Pilates, Yoga, and functional workouts classes.
Amazing culture - collaborative, transparent & fun!
Attractive compensation package & benefits
Aidoc is deeply committed to creating an inclusive workplace, and to the principle of equal opportunity for all individuals. We prohibit discrimination and harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other status protected by law.
Location: United States
Company introduction:
Compass Pathways plc (Nasdaq: CMPS) is a biotechnology company dedicated to unlocking urgently needed new treatment options in mental health care.
The Company is headquartered in London, UK, with a U.S. office in New Jersey. We believe mental health patients deserve the possibility of a better future. Our initial focus is developing COMP360 psilocybin, a proprietary, investigational, synthetic psilocybin treatment under evaluation for treatment-resistant depression (TRD) and post-traumatic stress disorder (PTSD). COMP360 is a potentially first-in-class treatment and has Breakthrough Therapy designation from the U.S. Food and Drug Administration (FDA), as well as Innovative Licensing and Access Pathway (ILAP) designation in the UK for TRD.
We are leading the world’s largest classic psychedelic clinical program in TRD, and building upon that robust foundation, we are executing a late-stage trial evaluating COMP360 for PTSD, another condition with high unmet need. Our goal is to advance treatments that move the field of psychiatry towards treatment options that offer rapid onset and sustained durability with infrequent dosing. -
Compass Pathways
Job overview
:
The field-based Health Economics & Outcomes Research (HEOR) Science Liaison is a scientifically trained, field-based expert, that serves as the interface between the company and external healthcare decision makers (HCDMs), including managed care organizations, pharmacy benefit managers, and other health technology assessment bodies.
The HEOR Science Liaison delivers credible, non-promotional scientific information across clinical evidence, real-world evidence (RWE), pharmacoeconomic information, and health outcomes to support informed formulary, coverage, and reimbursement decisions. The role spans the full product lifecycle and is key to demonstrating the value of innovative therapies to payer and access stakeholders.
Location:
Remote in the United States.
Reports to:
Director, HEOR.
Roles and responsibilities
(
Include but are not limited to
):
External Scientific Engagement
Identify, cultivate, and maintain peer-to-peer relationships with key payer thought leaders, medical/pharmacy directors, formulary decision makers, Chief Medical Officers, Chief Pharmacy Officers, and other HCDMs within assigned geography
Deliver fair-balanced, scientifically rigorous presentations on clinical trial data, real-world evidence, pharmacoeconomic models, and patient-reported outcomes (PROs)
Respond to unsolicited medical information requests from payer and access stakeholders with accurate, compliant, and timely scientific content
Attend and represent the organization at managed care, payer, and scientific conferences to maintain awareness of current landscape issues and emerging data
HEOR Evidence Generation & Dissemination
Partner with internal HEOR, RWE, and Medical Affairs teams to identify evidence gaps and support the design, execution, and dissemination of field-based observational studies, retrospective analyses, and pharmacoeconomic research
Facilitate investigator-initiated and collaborator-initiated research proposals; coordinate with appropriate internal stakeholders for review and approval
Support development and communication of health economic models, cost-effectiveness analyses, and budget impact tools for payer audiences
Contribute to publications, posters, and abstracts for scientific meetings and peer-reviewed journals
Payer Landscape Intelligence & Insights
Gather and synthesize field intelligence on evolving payer policies, formulary decisions, coverage criteria, value-based contracting trends, and competitive landscape dynamics
Communicate insights to internal stakeholders including Medical Affairs, Market Access, HEOR, and Commercial teams to inform strategy and evidence planning
Monitor and interpret changes in managed care regulations, government payer policy (CMS, Medicare, Medicaid, VA/DoD), and HTA methodologies
Cross-Functional Collaboration & Training
Serve as a scientific resource to Market Access Account Directors, Commercial teams, and other field-based colleagues; provide training on disease state, clinical data, and health economics topics
Collaborate with Medical Science Liaisons (MSLs), Global Medical Affairs, and HEOR headquarters teams to align field activities with overarching medical strategy
Appropriately collaborate with the Market Access team to educate and inform payers about clinical and health economic aspects of Compass Pathways’ investigational and on-market products
Participate in advisory board activities, scientific symposia, and payer-focused medical education programs
Complete all required training, compliance reporting, and administrative responsibilities in accordance with corporate policy and applicable law
Ensure all field activities comply with legal, regulatory, and industry (PhRMA/AMCP) guidelines, with particular attention to controlled-substance and REMS-related communication standards.
Candidate Profile:
Advanced degree (M.D., D.O., Pharm.D. Ph.D.) or MPH/MS in a relevant scientific or health-related discipline (health economics, pharmacoeconomics, epidemiology, health services research, public health, or clinical sciences) required
Minimum 8-12+ years pharma/biotech, including 5+ years in field HEOR, Value/Outcomes Liaison, or Market Access roles presenting to and engaging with payer customers, in collaboration with the Market Access function
Demonstrated knowledge of health economics methodology, including cost-effectiveness analysis, budget impact modeling, QALYs, systematic reviews, and meta-analyses
Strong understanding of the US payer landscape, formulary management, and reimbursement processes
Proven ability to translate complex scientific and economic data into clear, compelling narratives for payer and access audiences
Valid driver’s license and ability to travel 50–70% of the time by car and air
Compensation Description (annually):
Our compensation package for permanent hires includes base salary, discretionary bonus, and equity, alongside our comprehensive benefits offering.
Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location.
【Base salary per annum】:
$235,000
—
$260,000 USD
Benefits:
For an overview of our benefits package and compensation information, please visit "
Joins us - Our Benefits
".
These include f
lexibility & generous time off, parental & reproductive support, health & medical, mental health & wellbeing and Financial health.
Equal opportunities:
Reasonable accommodation
We are committed to building a workplace where everyone’s wellbeing matters. If you need reasonable accommodation during the interview process to be at your best, please let our recruiting team know.
UK applicants
We are proud of our commitment to diversity and equality (pursuant to the Equality Act 2010). We do not discriminate based upon race, religion or belief, colour, nationality, ethnic or national origin, gender, pregnancy or maternity, marital or civil partner status, sexual orientation, gender reassignment, age or disability.
US applicants
Compass Pathways is proud to be an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, and related medical conditions), ethnicity, age, disability, sexual orientation, gender identity, gender expression, military service, genetic information, familial or marital status, or any other status, category, or characteristic protected by applicable law.
Sponsorship
:
Unfortunately, we cannot sponsor employment visas and can only accept applications if you have employment rights in the country to which you are applying.
Data Privacy:
All data is confidential and protected by all legal and data privacy requirements, please see our recruitment
Privacy Notice
to learn more about how we process personal data.
Location: Philippines; South Africa; Jamaica; Ethiopia; Morocco
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they’re hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
About the company
Our client is a dynamic performance marketing and digital media agency dedicated to driving high-impact growth for brands through innovative advertising strategies and data science. Operating at the intersection of creativity and technology, the team specializes in lead generation, customer acquisition, and multi-channel campaign management tailored for diverse global markets. By leveraging advanced analytics and proprietary optimization tools, they help businesses scale their digital footprint and maximize return on investment across competitive landscapes.
As a fast-growing scale-up, the company fosters a collaborative, remote-friendly environment where team members are encouraged to take ownership of complex projects. The culture is built on agility, continuous learning, and a passion for staying ahead of shifting digital trends. They are currently expanding their international reach, offering candidates the opportunity to work on high-velocity marketing initiatives that deliver measurable results for a broad portfolio of clients.
Job Summary
We are seeking a seasoned hospitality professional to serve as the central hub for our diverse portfolio of boutique hotels, Bed & Breakfasts, and premium short-term rentals. This is a high-impact, fully remote role designed for a technical expert who can seamlessly bridge the gap between traditional hotel guest services and modern short-term rental logistics. You will own the end-to-end guest journey—from managing complex inventory across major OTAs to delivering elite-level support—ensuring every guest receives a flawless, five-star experience from booking to checkout.
Key Responsibilities
Comprehensive Guest Relations:
Act as the primary point of contact for all inquiries, managing a wide range of needs including hotel-style special requests, check-in logistics, and real-time troubleshooting.
Masterful Inventory Management:
Oversee calendar availability, rate synchronization, and reservation modifications using Guesty and Uplisting across a mixed portfolio.
Platform & Reputation Management:
Proactively manage listings and respond to guest reviews on Airbnb, Booking.com, Expedia, and Google to protect brand integrity.
Operational Coordination:
Synchronize daily with on-site hotel staff and remote maintenance/housekeeping teams to ensure smooth turnovers and property readiness.
Dispute & Administrative Oversight:
Handle OTA disputes, chargebacks, and overbooking preventions, while maintaining meticulous administrative records and arrival reports.
On-Call Support:
Provide reliable out-of-hours coverage to address urgent guest messages and emergencies during evenings and weekends.
Requirements
System Mastery: Extensive hands-on technical expertise in Guesty and Uplisting is non-negotiable.
Mixed Portfolio Experience: 2+ years of experience managing reservations and guest relations for both traditional hospitality (Hotels/B&Bs) and short-term rentals.
Native-Level English: Exceptional written and verbal communication skills with a professional, empathetic, and hospitable tone.
UK Schedule Alignment: Strict adherence to UK business hours and the flexibility to monitor requests during evenings and weekends.
OTA Expertise: Deep knowledge of Airbnb, Booking.com, and Expedia Group, including rate plans and dispute resolution frameworks.
Autonomy: Highly organized and self-motivated with the ability to manage a complex portfolio independently.
Nice-to-Haves
Experience using dynamic pricing tools such as PriceLabs or Beyond Pricing.
Familiarity with hotel-specific channel managers like SiteMinder.
Benefits
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals
Location: Hong Kong
About the Company
Our client is a progressive global plastic recycling business with three distinct divisions: (1) Plastic Recycling; (2) Recycled Supply Chain Management; and (3) Recycled & Waste Plastic Feedstock. Their expert global team combine impressive technical knowledge and capability with a passion for recycling and the circular economy. Our client is passionate about transforming waste into a valuable commodity, buying, selling and recycling scrap plastic.
Since our client started on their journey in 2005, they have developed a worldwide presence, serving hundreds of customers in over 50 countries. They have grown a strong, talented team who are highly trained, dedicated and loyal. They are headquartered in Hong Kong with operations and representation in Australia, Finland, Ireland, Turkey, Spain, Netherlands & UK. They operate a factory based in the UK specialising in the collection and recycling of plastic waste generated from industry and manufacturing.
About the role
You will act as a key partner to our commercial teams by creating logistics solutions that help profitable deals happen.
You’ll be responsible for:
Securing the most competitive freight rates across global routes
Managing relationships with shipping lines, forwarders, hauliers and warehouses
Supporting shipments across North America, South America, Türkiye, Australia and Asia
Solving urgent logistics issues quickly and commercially
Improving margins through smarter freight buying and routing
Providing market updates on freight trends, risks and opportunities
Coordinating bookings, documentation and delivery performance
Working closely with traders, suppliers and customers globally
Helping improve systems, processes and ways of working
Requirements
You’ll Be Great If You Are:
Fluent in English is mandatory. Fluent in Mandarin or Cantonese would be an advantage.
Strong communicator who can build relationships globally
Commercially minded and cost-aware
Calm under pressure and highly organised
Excellent problem solver who moves quickly
Comfortable challenging suppliers and negotiating rates
Detail-oriented but able to see the bigger picture
Adaptable across time zones and changing priorities
Ideal Background
Freight forwarding
Shipping / ocean freight
Logistics management
Commodity trading support
Import / export operations
Supply chain management
Benefits
International exposure across multiple continents
High-impact role directly supporting commercial success
Autonomy and ownership from day one
Fast-growth company with ambitious plans
Real progression into senior logistics or commercial roles
No two days are the same
Hong Kong; Adaptable across time zones and changing priorities
УдалённоKrakow, Poland
УдалённоWarsaw, Poland
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