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Location: New York, United States Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. About the Opportunity This role focuses on strengthening OKX US' first line of defense while serving as the primary operational engine and bridge between the US business and control functions. Operating in a highly fluid environment, this position bridges the gap between hands-on internal controls and strategic US market execution. You will work shoulder-to-shoulder with control functions across every aspect of the US business, from managing KYC/KYB onboarding pipelines and marketing content reviews to leading US executive reporting and customer support alignment. The ideal candidate thrives in ambiguity, moves comfortably between granular risk management and growth strategy, and elevates organizational maturity to sustain OKX’s growth, integrity, and regulatory excellence. What You’ll Be Doing Controls Partnership & Operational Strategy KYC / KYB Pipeline & Remediation: Support Compliance-managed KYC and KYB onboarding pipelines, identifying friction points, accelerating throughput between business units and Compliance, and resolving operational friction. Risk Governance and Coordination: Serve as the key liaison to the US Risk organization, providing assistance in the monitoring of KRIs and the implementation of the risk framework. Customer-Facing Content Governance: Lead the cross-functional workflow for Compliance and Legal reviews of growth assets, including marketing campaigns, product launches, promotional materials, and client communications. Client Support & Compliance Alignment: Partner closely with Client Support and Compliance to streamline escalated customer workflows, ensure client support operations reflect regulatory requirements, and resolve customer-impacting compliance bottlenecks. Controls Product Management: Work with Legal, Compliance, and Risk to understand key risks associated with new product launches, and utilize relationships with Product to promote innovation and product delivery. Local Market Governance Executive Reporting: Lead and coordinate reporting for executive meeting cadences, including soliciting updates and insight from business and control leads to present a cohesive view of US market performance and opportunities. Policy & Procedures: Support the drafting and upkeep of operational policies and procedures. Prepare regular risk, control, and operational performance reporting for senior leadership. First-Line Defense Leadership: Represent business operations in first-line risk management activities, supporting RCSAs, maintaining risk registers, and ensuring control effectiveness. What We Look For In You Experience: 3+ years of progressive experience in Strategic Operations, Program Management, Compliance Operations, Governance, or Risk Management within fintech, crypto/web3, or heavily regulated financial services. Fluidity & Growth Mindset: A "builder" mindset with high comfort in ambiguous, rapidly evolving environments. Ability to pivot smoothly from tactical execution (tracking pipeline bottlenecks) to strategic alignment (launching new market initiatives). Incident & Process Acumen: Proven track record leading cross-departmental incident response, mapping workflows, and executing post-incident remediation. Cross-Functional Stakeholder Management: Superior written and verbal communication skills; demonstrated ability to build trusted partnerships across control and first line teams. Perks & Benefits Competitive total compensation package L&D programs for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! OKX Statement: OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary range for this position is $107,002 to $160,503 The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. #LI-SK1 #LI-HYBRID Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .

Мы приглашаем в том числе студентов и выпускников пройти образовательную практику. в области проектного менеджмента.

Location: European Union Workplace: Remote ABOUT US Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/ ABOUT THE ROLE We are looking for a Mobile Growth Manager to take full ownership of monetization and retention for our AI LLM chat mobile app on iOS and Android. You will be accountable for how much revenue each mobile user generates and for how long they stay. This is a senior, hands-on role with end-to-end ownership. You own the funnel from store listing to first session, trial, paid conversion, renewal and win-back. You decide what to test, what to scale and what to cut, and you are accountable for the results. We need someone who has grown ARPU and retention on subscription apps, who can run experiments quickly and independently, and who knows how to work within Apple and Google subscription rules. You will manage performance against real revenue data (ARPU, trial-to-paid conversion, ROI D7, retention and cohorts), not vanity metrics. We also work AI-first, and we expect you to use Claude and automation to move faster. KEY RESPONSIBILITIES - Own mobile growth end to end: from store page to paid conversion and renewal, across strategy, experimentation, launch, reporting and documentation. - Deliver a quarterly ARPU target on mobile (set against a measured baseline), through conversion, retention and perceived product value. - Own the paywall and pricing: offerings, packaging, trial and intro-offer structure, price tests by geo, and placement. Run them through RevenueCat or an equivalent. - Own onboarding and activation: shorten the path to the first moment of value and fix drop-offs in the first session and first week. - Build retention and win-back loops: push, in-app messaging, cancellation-save flows and involuntary-churn recovery (billing retries, grace periods). - Own store conversion: ASO, listing and screenshot tests, ratings and review prompts on the App Store and Google Play. - Keep web and app aligned: manage the web-to-app handoff and make sure subscribers get a consistent experience and entitlement across both. - Manage signal quality: subscription and in-app events, attribution and MMP data, and measurement under iOS privacy rules (ATT / SKAdNetwork). - Run a structured experiment process: own the mobile backlog, with a clear hypothesis, target metric and kill/scale rule for every test. Run the A/B tests end to end. - Review sessions daily: find friction, drop-offs and behavioural patterns, and turn them into backlog items. - Build the reporting: Mixpanel dashboards and a weekly report on mobile ARPU, trial conversion, ROI D7 on matured cohorts, 1-hour cancellation and retention. - Own policy compliance: keep paywalls, subscription disclosure, refunds and store listings within Apple and Google rules, with prevention-first checks before launch. - Prototype with AI: use Claude and automation for prototypes, analysis, QA and reporting, and ship the ones that work. - Diagnose drops and spikes quickly and act on them. - Document tests, learnings and playbooks. QUALIFICATIONS MUST-HAVE EXPERIENCE - 5+ years in mobile growth, product growth or lifecycle roles on subscription apps. - Proven, measured ARPU, conversion or retention gains on a live subscription app, on both iOS and Android. - Strong understanding of subscription economics: trials, intro offers, renewals, LTV, payback windows and cohorts. - Hands-on paywall and pricing experimentation (RevenueCat, Superwall or similar). - Hands-on with Mixpanel or an equivalent: funnels, cohorts, custom boards. - Experience with StoreKit and Google Play Billing mechanics: grace periods, billing retries, refunds, cancellation flows. - Experience with MMPs (AppsFlyer, Adjust, Singular or similar) and with ATT / SKAdNetwork-era measurement. - Experience with push and in-app messaging tools and with building retention mechanics. - Working knowledge of ASO and store listing conversion. - Strong experiment discipline: hypotheses, sample sizing, readouts and clean decisions. - Daily use of Claude or other AI tools for prototyping, analysis and writing. - Ownership mentality: you run the funnel with minimal supervision and take responsibility for outcomes. NICE TO HAVE - Experience with AI or consumer-subscription products. - Experience with web-to-app subscription funnels. - Experience coordinating paid acquisition with product conversion, as a partner to a UA lead. - Experience working under strict platform policy (subscription disclosure, ROSCA-type rules). LOCATION Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours. BENEFITS - Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance. - Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days. - Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge. - Company-provided MacBook: Apple MacBooks provided to all employees who need them. - Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Read more about it here: Independent Contractor Agreement https://docs.google.com/document/d/1nkrN76JlZkbKj9WSOhlT1_mni_CZeDkHdwfIjPXVwvk/preview?tab=t.0#heading=h.ndsdl4wapxtt Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth! LIFE AT RUBY LABS At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe. We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

Location: United States Workplace: Remote ABOUT DOCKER Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout. We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default. _______________________________________________________________________ ABOUT THE ROLE Docker's Forward Deployed Engineering (FDE) team embeds senior engineers inside our most strategic customers to solve their hardest deployment, integration, and adoption problems. FDEs then bring what they learn back to Docker Product and Engineering so that every customer benefits. As the Principal Technical Program Manager for FDE, you define what good looks like for the organization and run the business that delivers it. You define the standards for how FDE plans, commits, delivers, and measures quality. You own the operating rhythm, track commitments Docker has made to customers, the commitments Docker Engineering has made to FDE, and the timelines and resourcing behind them. This is a senior role that works with stakeholders across the business to drive outcomes for Dockers most important customers. FDE is where Docker proves it can deliver for the customers that matter most while the technology around us changes quickly. You will set the standard for how a small team of senior engineers earns and keeps the trust of customers, and you will make what they learn useful to the whole company. The practices you establish will become the model for how Docker engages with its largest, most complex customers. _______________________________________________________________________ RESPONSIBILITIES DEFINE WHAT GOOD LOOKS LIKE - Define the FDE delivery standards, engagement model, and quality bar, and write them down so engagements are consistent across customers, regions, and engineers. - Decide which metrics matter for FDE, set targets, and revise them as the team learns. - Turn lessons from each engagement into reusable practice and product improvements. RUN THE FDE BUSINESS - Give executives a clear account of what is on track, what is at risk, what decision is needed, and from whom. - Own FDE capacity management and staffing plans with FDE leadership and recruiting: which engineers are aligned to which customers, where the gaps are, where and when to hire to stay ahead of demand. OWN CUSTOMER AND ENGINEERING COMMITMENTS - Instrument every commitment Docker has made to FDE customers, and every commitment Docker Product and Engineering teams have made to FDE. - Track commitments, map dependencies across teams, and surface risks early enough to act on them. - Negotiate and confirm dates with teams that run on their own planning processes, and hold them to those dates. INFLUENCE ACROSS DOCKER - Represent FDE with Product and Engineering leadership. Make sure customer needs are well defined using data, and that product decisions map to achievable FDEs action. - Improve the internal processes that slow collaboration between Field, Product, and Engineering, and bring those improvements to the wider company when they work. - Present FDE results and risks to Docker executives and customer stakeholders. LEAD THE PROGRAM PRACTICE - Set priorities for junior TPMs, define the reporting FDE needs, and mentor them in program management practice. - Choose the tools and standards FDE uses to track work. _______________________________________________________________________ QUALIFICATIONS REQUIRED - 10+ years of technical program management experience, including 4+ years at Staff level or above, supporting customer-facing engineering, professional services, or field engineering teams. - A track record of delivering commitments on schedule for enterprise customers, including contractual or executive-visible deadlines. - Experience defining standards, quality bars, and operating processes that other teams adopted. - Experience running dependencies across many engineering teams that you do not manage, and getting reliable dates from them through influence. - Strong technical background in cloud platforms, containers, and modern software delivery. You can read a design, challenge an estimate, and tell a real blocker from a vague one. - Experience choosing metrics and setting targets, including working with incomplete data and deciding what is good enough to act on. - Executive communication skills, with the ability to deliver difficult news early and clearly to customer stakeholders, Docker leaders, and engineers. - High agency and comfort working autonomously in a distributed, remote-first company where processes are still being defined. - Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent practical experience. - Occasional travel to customer sites and to Docker team gatherings. BONUS QUALIFICATIONS - Prior experience supporting a Forward Deployed Engineering, Professional Services, Solutions Engineering, or Customer Engineering organization. - Familiarity with the agentic AI ecosystem, including coding agents, Model Context Protocol (MCP), and enterprise requirements for security and governance of AI workloads. - Experience with regulated or compliance-driven customers in financial services, healthcare, government, or similar sectors. - Experience at a developer tools, infrastructure software, or platform company. - Familiarity with Docker products, Kubernetes, and cloud-native development platforms. WHAT SUCCESS LOOKS LIKE - FDE has written delivery standards, a quality bar, and KPI targets that FDEs, Field, Product, and Engineering all know and use. - Every customer commitment and every Docker engineering commitment to FDE has an owner and a date, and strategic customer deadlines are met. - FDE operating reviews run weekly, produce decisions, and close their actions. - FDE capacity, hiring, and customer alignment are planned ahead of demand. Visa sponsorship: Docker considers visa sponsorship on a case-by-case basis based on business needs. _______________________________________________________________________   COMPENSATION & EQUITY All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.   United States: $162,505 - $254,650 base ______________________________________________________________________ POSTING INFORMATION - Open vacancy: This posting is for an existing open role. - AI in hiring: Docker may use AI-assisted tools during our recruiting process. - Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent. ______________________________________________________________________ PERKS & BENEFITS - Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration. - Flexibility that fits your life – We trust you to manage your schedule while delivering great work. - Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break. - Home office support – Set up your workspace for comfort and success. - Technology stipend – Equivalent to US$100 net per month to help support your work. - Learning & development – Annual stipend for conferences, courses, certifications, and continued learning. - Parental leave – 16 weeks of paid parental leave after six months of employment. - Equity for all full-time employees – Share in Docker's long-term success as we continue to grow. - Comprehensive benefits – Medical, retirement, and paid holidays vary by country. - Docker swag – Because representing the whale never gets old. Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community. #LI-REMOTE

Location: Chicago, Illinois Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? We’re seeking a transformational Solutions Engineering leader to lead our Mid Market and Enterprise SE teams in North America. You’ll be a pivotal figure in helping Intercom scale its AI-driven support platform to some of the world’s most well-known brands. This role will shape how we engage with large, complex organizations, defining our go-to-market, building a world-class team, and delivering tangible customer outcomes through innovation and credibility. This role is both strategic and hands-on. You will lead a Solutions Engineering team focused on winning complex deals, creating vertical-specific solution architectures, and building repeatable playbooks. We believe in leaders who are open to be a player and a coach, regardless of seniority. You’ll collaborate closely with Sales, Success, Product, Engineering, and Services to deliver customer transformation through Intercom’s AI-first platform – be it through strategic guidance as a senior leader on the team, or securing deals with your own technical credibility where needed. What will I be doing? Define and evolve the strategic vision and go-to-market (GTM) approach for the Solutions Engineering function. Lead, coach, and scale a high-performing SE team across global regions and core verticals. Operate as a player-coach, actively engaging in strategic deals while developing team capabilities. Support complex, six-figure sales cycles with technical guidance, architecture, demos, and product evaluation support, as well as sales expertise. Serve as a trusted technical advisor and executive point of contact for large customers. Partner closely with Sales, Product, Marketing, and R&D to shape verticalized GTM motions and solution strategy. Champion a customer-obsessed culture across the pre-sales journey – from outbound to implementation. Lead discovery, design, and delivery of tailored technical solutions, including PoCs and business value assessments. Build reusable, scalable solution frameworks, and industry-specific technical assets. Advocate for customer needs and insights internally to influence product roadmap and prioritization. Represent Intercom and the SE function externally through executive meetings and strategic events. Foster strong relationships with C-level stakeholders, translating AI product capabilities into tangible business impact. What skills do I need? 5+ years of pre-sales experience as a Sales Engineer, Solutions Engineer/Architect, or related individual contributor role. Having 3+ years of experience leading technical pre-sales teams, with a proven track record of hiring, mentoring, and managing high-performing teams. Ideally, experience selling AI, data, or highly technical products; or at the very least, deep curiosity and utilization of AI on your day-to-day. Comfortable with ambiguity in environments with an ability to stay focused and thrive under pressure while working with customers to solve their most challenging issues. Have a humble attitude, and a passion to help others, with a willingness to learn whatever it takes to support the team and help our customers thrive. A track record of consistently delivering revenue numbers, producing accurate forecasts, while maintaining a focus on team development and growth Able to travel internationally on average once a month Ability to flex working hours to partner with teams in EMEA and APAC. Excellent communication and presentation skills The OTE salary range for candidates within the Greater Chicago Area is $251,100-$299,925. Actual base pay will depend on a variety of factors such as education, skills, experience, location, etc. The base pay range is subject to change and may be modified in the future. All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). #LI-Hybrid Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: New York City Office COMPANY DESCRIPTION Today, when you go to your doctor and get referred to a specialist, your doctor sends out a referral and tells you, “They’ll be in touch soon.” So you wait. And wait. Sometimes days, weeks, or even months. Why? Because too often providers are overwhelmed with the painstakingly tedious work required to get paid by insurance companies. Powered by proprietary models, Tennr handles the complex paperwork that gets patients through the door and providers paid, helping operators get patients the right care, at the right time, in the right setting.   ROLE DESCRIPTION We’re seeking a Tech Lead Manager with strong technical leadership, attention to detail, and a passion for scalable system design. In this role, you’ll lead the engineering on one of our product pods. You will be a player-coach. You will be responsible for architecting, scoping, and building systems and features end-to-end, as well as leveraging and developing a team of talented engineers to make a reliable, delightful and valuable product for our customers, to get patients their care as quickly, carefully, and efficiently as possible. WHAT YOU’LL DO - Lead technical decisions and contribute through coding, technical design, and code review. - Coach engineers, give clear feedback, and help hire and grow the team. - Collaborate with product and design leads to define new product features. - Interact with customers through calls and on-sites to get feedback and represent Tennr. - Collaborate with product, sales, and customer success teams to incorporate feedback from customers into the product. WHAT YOU’LL BRING - 7+ years of experience in full-stack or back-end software engineering. - Demonstrated ability to mentor and lead junior, mid-level and senior engineers. - Proven track record of building and maintaining scalable web applications, in-depth knowledge of distributed systems and service-oriented system design. - Clear communication, comfort with ambiguity and hard work, and an interest in improving the healthcare system. - Excellent time-management and prioritization skills. NICE TO HAVE - 3+ years of engineering management experience - Professional experience building products on top of LLMs or agent harnesses - Professional experience building on top of speech models - Professional experience building real-time A/V web systems - Professional experience integrating with telephony infrastructure WHY TENNR? - Drive Impact: one of our company values is Cowboy, meaning you set the pace. You won’t just talk about things, you’ll get them done. And feel the impact. - Develop Operational Expertise: learn the inner workings of scaling systems, tools, and infrastructure - Innovate with Purpose: we’re not just doing this for fun (although we do have a lot of fun). At Tennr, you’ll join a high-caliber team maniacally focused on reducing patient delays across the U.S. healthcare system. - Build Relationships: collaborate and connect with like-minded, driven individuals in our Hudson Square office 4 days/week - Free lunch! Plus a pantry full of snacks. BENEFITS - Beautiful new office at 345 Hudson Street - Unlimited PTO - 100% paid employee health benefit options - Employer funded 401(k) match - Competitive parental leave

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About Anthropic Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the team The Integrity and Attestation team's remit is to prove what is running at Anthropic: what code it is, where it came from, and whether the machine underneath it is in a known-good state. We build the systems that cryptographically verify build artifacts, model weights, and machines, from hardware roots of trust through firmware and boot to the credentials a workload receives. We also secure the management plane of our servers. These controls protect our model weights and customer data across cloud providers and bare-metal AI data centers, including sites operated by partners. We are hiring an Engineering Manager to lead this team. Anthropic is bringing up new compute quickly, across new hardware platforms and new partners, and each one has to meet the same bar. In this role you will set the team's charter, practices, and priorities. You will partner with our infrastructure, data center, and hardware teams, as well as outside vendors, so that integrity is designed in rather than added later. The goal is simple to state: a machine gets secrets and workloads only after it proves it should, and a new site reaches that bar without slowing down compute. About the role Own the integrity roadmap: threat model from silicon and firmware up through the operating system and workloads, decide what to build, and deliver it Be able to reason about the design and implementation of remote attestation, measured and verified boot, hardware roots of trust (TPM, SPDM), machine identity, and the reference values that define known-good Make attestation the default path, so machines receive credentials and join clusters only after proving their firmware, system software, and security configuration, with no human in the loop Build provenance for what we deploy: signed build artifacts and model weights, independent verification, and tamper-evident transparency logs Lead the protection of sensitive data in use and at rest, including encryption and the chokepoints that control access to it Secure the server management plane across every site: scoped and audited access to baseboard management controllers and management of per-device credentials Make security repeatable as compute grows, so a new site or hardware platform inherits these controls in hours, not weeks Join compute bring-up, data center, and hardware teams at design time Define clear ownership with partner teams: when operations move to another team, your team keeps the security properties and can prove they still hold Own the integrity evidence for our security goals and compliance: the invariants hold, and you can prove it Hire, grow, and retain senior security software engineers; own their career development, and set the practices the team runs on as it scales Who you are Low ego, high empathy; has built diverse teams and has former reports who would vouch for them. Experience managing infrastructure or security engineering teams, including hiring, developing, and managing senior and staff engineers Has grown engineers into staff or lead roles, and experience with performance management Created and maintained a high performing in hypergrowth environments. Kept a team intact and delivering through reorgs, charter changes, or leadership turnover Experience owning a security or infrastructure domain end to end: setting multi-year strategy, delivering year-long cross-organizational work with little direction, and answering to executives for its risk and tradeoffs An appreciation for distributed systems and properties beyond security, including reliability, efficiency, and maintainability Scaled a team and its systems together through hypergrowth, where last quarter's architecture was already too small Hands-on engineering in at least one of: platform security, secure boot and firmware, hardware roots of trust, confidential computing, or software supply chain integrity Threat modeling and risk assessment for systems that span hardware and software, with strong security judgment and pragmatism Comfortable leading through ambiguity with multiple partner teams and outside vendors, where you don't control the hardware or the schedule You may be a good fit if you have: At least 5+ years managing engineering teams and 8+ years hands-on in platform, infrastructure, or security engineering Built or operated remote attestation, device identity, or fleet-wide boot integrity at production scale Worked with BMCs, Redfish, GPU or accelerator attestation, or large-scale bare-metal provisioning Experience with Nitro, SEV-SNP, TDX, or similar confidential computing platforms Built signing, provenance, or transparency systems such as Sigstore, SLSA, or binary transparency Designed key management or offline ceremonies for high-value secrets Worked in high-assurance environments where controls had to be evidenced, not just deployed Taken infrastructure from zero to one and then to maturity: built the first version where nothing existed, then run and hardened it into a system other teams depend on Built or rebuilt a hiring loop and held the bar while adding headcount quickly Pragmatic and steady: cares about unblocking research, product and compute as much as a clean architecture, and brings patience and judgment to opinionated senior engineers Clear and persuasive communicator in writing and in person Familiarity with AI security and safety concepts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $405,000 — $485,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. Ramp is hiring Customer Activation Manager for Stack, Ramp's purpose-built AI accounting platform https://ramp.com/stack for accounting firms and in-house finance teams. Its agents follow each team's processes across connected systems to complete reviewable accounting work, from recurring tasks through close and reconciliations. You will help customers identify use cases, translate their accounting process into a practical implementation plan, and build trust in agentic bookkeeping through results, impact, and deployment. You will own the customer-facing path from discovery through adoption, partner with specialists on technical setup, and help shape the playbook as the product grows. This role calls for accounting judgment, experience bringing software or process change to life with customers, and an understanding of agentic workflows. WHAT YOU’LL DO - Learn how each customer handles close, reconciliations, journal entries, exceptions, and review today; identify where Stack and agentic workflows can deliver useful value. - Translate the current process into an implementation plan with clear inputs, owners, dependencies, validation steps, and human review. - Guide Controllers, accountants, and other stakeholders from discovery through first use, training, and repeat adoption; adjust the plan when confidence or usage stalls. - Coordinate with Sales, Customer Success, Product, and other Ramp teams on deployments as well as process, systems, and product improvements - Act as an advocate and expert on AI-assisted accounting work - Turn early customer learnings into reusable discovery questions, launch steps, and adoption practices for the next implementation. WHAT YOU’LL NEED - Roughly 4+ years of relevant experience in customer success, software implementation, accounting systems implementation, finance transformation, consulting, or a related customer-facing role; level is flexible based on experience. - Hands-on accounting fluency: you can explain source data, close or reconciliation steps, exceptions, controls, and sign-off with concrete examples. - Experience translating an accounting or finance workflow into a software implementation or process change, with evidence of what improved. - Ownership of customer or client adoption beyond setup, including stakeholder alignment, training, troubleshooting, and follow-through. - Clear communication with both finance leaders and hands-on accountants, especially when a proposed automation needs validation or a change in scope. - Comfort creating a plan and reusable process when the product and implementation motion are still evolving. NICE TO HAVES - CPA, public accounting, controllership, or accounting advisory experience paired with software implementation or consulting. - Experience with accounting automation, close management, or forward-deployed accounting work. - Familiarity with ERP or accounting-system integrations and the data or permission issues that arise during implementation. - Experience helping accounting teams adopt AI-assisted workflows with appropriate human review. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, NY (HQ) Workplace: Hybrid ABOUT RAMP Ramp is building the smart infrastructure for finance teams, embedded in the transaction flow of every dollar a business spends. We automate how over $275B in annualized spend flows in and out of 85,000+ companies: authorizing payments, flagging risk, categorizing spend, and closing books. The problems are high-stakes, data-dense, and unforgiving. We hire people with high agency and high urgency. We look for slope over intercept. We care less about where you trained and more about what you’ve built. At Ramp, everyone is a builder who owns problems end to end and makes consequential decisions that shape the outcome. The median Ramp customer saves 7.5% and grows revenue 16% in their first year – far in excess of businesses operating without Ramp. We believe every ambitious company deserves the same. If you want to build systems that directly shape how companies move and manage billions, Ramp is the place to do it. ABOUT THE ROLE Ramp is hiring a Customer Activation Manager for AI Spend Management https://ramp.com/ai-cost-monitoring and Router https://www.prnewswire.com/news-releases/ramp-launches-routercom-to-cut-companies-rising-ai-bills-302855572.html. AI Spend Management helps Finance and Engineering see connected AI spend, understand what changed, and assign it to the right owner; Router helps builders route AI model requests. You will guide customers through technical activation, connect the work of developers and AI administrators with the needs of Finance, and turn initial setup into a useful, repeatable workflow. You will lead the customer plan for AI Spend Management and coordinate with specialist Solutions partners when Router requires deeper code integration. This is an early product motion, so you will help build the implementation playbook as we learn. WHAT YOU’LL DO - Lead customer discovery and implementation planning, including provider connections, prerequisites, owners, usage visibility, first-use milestones, and adoption follow-through. - Read API documentation and request/response evidence to investigate setup issues such as credentials, permissions, usage limits, model selection, and product behavior. - Help technical and finance stakeholders understand AI usage, costs, and governance choices in language each group can act on. - Coordinate with Sales, Customer Success, Technical Solutions, Product, and Engineering on deeper Router integrations or issues that require code-level work; give customers a clear owner and next step. - Guide customers from a working connection to a useful usage-review or governance workflow, and verify that the workflow is used after launch. - Capture recurring questions and failure patterns in customer guidance, troubleshooting steps, and internal playbooks. WHAT YOU’LL NEED - Roughly 4+ years of relevant experience in technical customer success, technical account management, implementations, solutions consulting, or a related customer-facing role; level is flexible based on experience. - Experience owning technical customer launches from handoff through verified first use and sustained adoption. - Ability to read API documentation and reason through request/response evidence, authentication, permissions, and integration issues; production coding is not required for this role. - Working knowledge of multiple AI providers and the customer tradeoffs around capabilities, cost, latency, reliability, usage limits, and data handling. - Ability to communicate credibly with developers or AI administrators and plainly with Finance leaders, keeping both aligned on the launch plan. - Comfort solving unfamiliar problems, escalating with useful evidence, and building a repeatable process in a changing product environment. NICE TO HAVES - Experience with AI gateways, model routing, provider integrations, token usage, AI spend controls, or API-key governance. - Post-sale implementation experience at an AI-first or developer-facing software company. - Coding literacy or experience partnering with Solutions or Engineering teams on customer integrations. BENEFITS AVAILABLE TO ALL FULL-TIME RAMP EMPLOYEES (GLOBAL) - Flexible PTO - Centralized home-office equipment ordering - Health and wellness stipend - Budget for intra-office travel - Weekly coffee stipend UNITED STATES - 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents - One Medical annual membership - 401(k), including employer match on contributions made while employed by Ramp - Fertility HRA (up to $10,000 per year) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay - Pet insurance - In-office perks: lunch, snacks, drinks, and more - Relocation expense coverage to NYC or SF (if needed) CANADA - Group medical, dental, and vision coverage through Sun Life - Life, AD&D, and disability coverage - Fertility drug coverage (up to $4,000 lifetime) - Group Retirement Plan with employer match (RRSP + DPSP) - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay, with additional time available at reduced pay - Employee Assistance Program and virtual care through Lumino Health UNITED KINGDOM - Private medical insurance through Freedom Elite - Virtual GP and at-home care via eMed x Livi - Workplace pension through Penfold, with salary sacrifice option - Parental leave: up to 16 weeks (birthing + bonding) or 8 weeks (bonding only) at 100% pay with additional time available at reduced pay REFERRAL INSTRUCTIONS If you are being referred for the role, please contact that person to apply on your behalf.   OTHER NOTICES Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.   Beware of recruiting scams: Ramp will only contact you through official @Ramp.com http://Ramp.com email addresses and will never ask for payment or sensitive personal information during the hiring process.   Ramp Applicant Privacy Notice https://ramp.com/legal/applicant-privacy-notice

Location: New York, New York, United States About the Role iCapital is seeking a Strategic Development and Planning Assistant Vice President to drive operational efficiency and support iCapital’s growth initiatives under the Operations and Investment Product Management (OIPM) Business Excellence team. This role is highly collaborative and central to ensuring smooth execution of key processes, working closely with the OIPM leadership team, and with opportunities to take on expanded responsibilities as the organization and company scales. This individual will focus on driving strategic planning and operational execution, streamlining workflows, and partnering cross-functionally to enhance operational performance. The ideal candidate combines strong analytical and data storytelling skills with financial modeling expertise and excels at fostering cross-functional relationships in a dynamic fintech environment. Responsibilities Partner with OIPM teams to develop and deliver key operational initiatives. Track and evaluate the execution of strategic initiatives to measure effectiveness against growth objectives. Drive the definition, preparation, and reporting of OIPM KPIs and continuously improve reporting. Serve as central coordination point for cross-functional projects. Conduct research and business analyses and interpret meaningful insights for OIPM stakeholders. Build subject matter expertise in the data, systems, and processes across the company and how they interconnect. Develop advanced knowledge of the company structure, clients, and key business drivers to inform analyses for operational leadership. Ensure consistency in methodology, documentation, and tracking across the COO office and business unit. Qualifications 4-7 years of investment banking, management consulting, private equity, high-growth tech strategic finance, or corporate finance management development program Foundational knowledge and understanding of alternative investments and private markets is preferred Excellent PowerPoint and Excel skills with extensive experience in analyzing raw data to drive quantitative analyses and building meaningful outputs Demonstrated ability utilizing BI tools to create and maintain data models, dashboards, and reports; Tableau is preferred Strong strategic thinking and analytical capabilities Highly organized and detail-oriented, with the ability to own and prioritize multiple tasks and drive projects from start to finish Strong collaborative relationship builder who can build rapport with colleagues at all levels and functions of the organization Proactive self-starter with outstanding communication skills Benefits The base salary range for this role is $110,000 to $145,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote, USA Workplace: remote Job Title: Technical Program Manager Location: USA - Remote   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.   Position Summary: At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.   You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.    You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.   Key Responsibilities: Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value. Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow. Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making. Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability. Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment. Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared. Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.   Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience. 5+ years of experience leading complex software programs in TPM/EPM or similar roles. 3+ years driving multi-team initiatives across product and platform or infrastructure. Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals. Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility. Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations. Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making. Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data). Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations. Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others. Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities. Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions. Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum. AI fluency and curiosity:  Understanding of applied AI concepts Comfort using AI tools to support analysis, documentation, and decision-making.  Awareness of responsible and ethical AI practices in engineering environments.  Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership. Passion for using technology, including AI, to improve how teams work, decide, and deliver.  You connect dots across the portfolio to drive outcome alignment and accelerate flow. You coach teams to operate with greater autonomy, velocity, and data-driven decision-making. You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes. At PointClickCare, base salary is one of the many components that make up our total rewards package. The US base salary range for this position is $153,900 - $171,000+ bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all US locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Remote

Location: Remote or Mississauga Workplace: hybrid Job Title: Technical Program Manager Location: Mississauga, ON – Hybrid or Canada - Remote   **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.   At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.   About the Team The Product Operations team works at the intersection of product, engineering, and platform to help teams deliver with purpose, speed, and measurable impact. This is an opportunity to shape how complex technical programs operate at scale across a collaborative, outcome-focused environment.   Position Summary: At PointClickCare, Technical Program Managers are strategic enablers of product outcomes, connecting strategy, delivery, and learning across our product and engineering ecosystem. You’ll orchestrate complex initiatives that span products, platforms, and domains, ensuring empowered teams have the clarity, alignment, and flow to deliver meaningful customer and business impact.   You bring clarity to complexity, align teams around shared outcomes, and accelerate delivery with purpose and precision.    You are part of PointClickCare’s evolution toward an empowered, product-led organization, where outcomes define success and flow defines health. You’ll operate at the intersection of product, engineering, and platform - driving systems that enable every team to deliver with purpose, speed, and measurable impact.   Key Responsibilities: Enable product outcomes: Partner with Product and Engineering Leads to translate strategy and OKRs into coordinated execution plans, ensuring teams stay focused on delivering measurable customer and business value. Orchestrate multi-team initiatives: Lead cross-team efforts spanning product, infrastructure, and platform capabilities - ensuring alignment, dependency visibility, and sustainable flow. Drive clarity and flow: Remove ambiguity by connecting business intent to execution signals. Use delivery and outcome metrics to inform, not control, decision-making. Harness AI for insight: Use AI-driven analytics to surface risks, detect bottlenecks, and generate proactive recommendations that improve velocity and predictability. Champion empowered delivery: Coach teams on healthy operating rhythms and data-driven practices that balance autonomy with alignment. Bridge strategy to execution: Facilitate alignment between senior product, design, and engineering leaders - making trade-offs visible, decisions explicit, and accountability shared. Shape systems and culture: Contribute to how PointClickCare executes at scale, evolving shared tools, processes, and frameworks that amplify impact across the portfolio.   Required Skills & Qualifications: Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience. 5+ years of experience leading complex software programs in TPM/EPM or similar roles. 3+ years driving multi-team initiatives across product and platform or infrastructure. Experience translating strategy and OKRs into execution plans, managing dependencies, risks, and delivery health signals. Proficient with program execution and delivery tooling (Jira, Confluence, Aha! or equivalents) for planning, dependency management, status reporting, and stakeholder visibility. Technical fluency in modern software systems (APIs, architectures, integration patterns) and ability to engage in technical design conversations. Experience using metrics to improve predictability, flow, and outcomes; comfort using AI tools to support analysis and decision-making. Proven track record delivering complex programs (SaaS, large systems) that span multiple teams and domains (platform, product, data). Technical fluency - you understand system architectures, APIs, integration patterns, and can engage in technical design conversations. Systems-level thinking - you see cross-cutting dependencies and can reason about how one program impacts others. Influence without authority - you align stakeholders, manage conflict, and build consensus across teams with different priorities. Data-driven mindset - you define and use meaningful metrics to track health, predict issues, and drive decisions. Bias toward action & ownership - when ambiguity hits, you drive clarity and momentum. AI fluency and curiosity:  Understanding of applied AI concepts Comfort using AI tools to support analysis, documentation, and decision-making.  Awareness of responsible and ethical AI practices in engineering environments.  Excellent communication skills - able to tailor messages and status to technical teams, product partners, and senior leadership. Passion for using technology, including AI, to improve how teams work, decide, and deliver.  You connect dots across the portfolio to drive outcome alignment and accelerate flow. You coach teams to operate with greater autonomy, velocity, and data-driven decision-making. You embody AI-first leadership, role-modeling intelligent ways of working that elevate how the organization learns and executes.   At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $144,000 - $160,000 + bonus + benefits. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   PointClickCare Benefits & Perks Benefits starting from Day 1 Retirement Plan Matching (RRSP & 401K) Flexible Paid Time Off Lifestyle/Wellness Spending Account Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Learning Programs & Resources Employee Recognition … and more!   Equal Employment Opportunity: It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.   #LI-Hybrid

Location: United States Senior Engineering Manager, Data & AI Lead the engineering team behind Foundry, Insights, Intel, and Voice: the agents, analytics, and data intelligence of the modern freight platform. About the Role Remote, United States. Some travel is required for team onsites, customer visits, and industry events. Relocation assistance is not provided. The Senior Engineering Manager, Data & AI leads the engineering group behind Foundry, Insights, Intel, and Voice. You'll own the group's technical strategy, delivery, and quality, hire and develop its engineers, and stay hands-on by prototyping, writing evals, reading traces, and reviewing architecture in depth. The team is about eight engineers today and growing. It also owns the shared foundation those products run on: a context graph that connects loads, trips, carriers, drivers, customers, documents, and conversations; event-sourced platform data streaming into the warehouse; and the evals, tracing, guardrails, and model routing every agent depends on. Alvys facilitates more than $1 billion in funds every month across invoices, carrier payments, and driver settlements. Behind that volume is one of the richest operational datasets in freight. This team turns it into agents that do real work and intelligence customers can't get anywhere else. Engineering leaders at Alvys are builders. Expect to spend about a third of your time building. You'll set the standard for how an AI-first team works: coding agents in the daily workflow, evals before scale, and production evidence over demos. The platform runs on .NET (C#, and increasingly F#), TypeScript, and Python on Azure and AKS, with Cosmos DB, Postgres, Elasticsearch, Snowflake, dbt, and Fivetran underneath. We're looking for someone who treats AI as a first-class material, both in what we build for customers and in how the engineering team works. Industry Insight Freight runs on phone calls, emails, PDFs, and tribal knowledge. The U.S. trucking industry is worth approximately $1 trillion today and is projected to grow by roughly 60% to nearly $1.5 trillion over the next decade. Yet the work that moves that freight is still largely manual. Nearly 580,000 active U.S. motor carriers operate in a highly fragmented market; 91.5% run 10 or fewer trucks, and 99.3% run 100 or fewer. Few of these businesses will ever build a data team of their own. Every check call answered, rate confirmation read, and exception caught by software is time back for a small team running on thin margins. Freight data is also structurally messy. A single load spans brokers, carriers, drivers, shippers, and documents, each with its own identifiers, and the truth lives across EDI messages, phone calls, and free text. Generic AI tooling doesn't model any of this. That's why we're building a context graph grounded in how freight actually moves. Agents can now answer the phone, read documents, query operational data, and take actions inside a TMS. In freight, those actions move trucks and money. They must be correct, auditable, and safe. About Alvys Alvys is building the operating system for modern freight. Our AI-powered, cloud-native platform brings dispatch, driver mobile, safety and compliance, billing and settlements, native EDI, reporting, integrations, and automation into one product. We were founded in 2020 by freight industry insiders who were tired of software built by people who had never moved a load. That combination of deep customer empathy and ambitious technology still defines us. We visit customers, learn how the work actually happens, prototype quickly, debate ideas openly, and turn the best ones into products people rely on. More than 3,000 trucking and brokerage companies use Alvys today, including larger fleets with increasingly sophisticated operations. We've raised $77M to date, including a $40M Series B. That gives us real momentum and room to make bold bets, while remaining early enough that a great engineering leader can materially shape the product, team, and company. We are building more than a modern interface for a traditional TMS. Foundry, our agent platform within Alvys, helps freight teams make decisions and complete work, and this team builds it. You'll work with curious, direct, low-ego people who solve hard problems, move quickly from prototype to production, and measure customer impact. Our Principles AI makes building cheap. It does not make judgment cheap. The constraint has moved from writing code to deciding what to build and proving it is right. Agents belong in the middle of the pipeline. People remain accountable at both ends. These principles turn that into how we work every day. Own the outcome You own what you ship. "AI wrote it" is not an answer. Judgment stays human. People decide what matters and whether the result is correct. Verify independently Generation and verification are separate. Tests, review, and approval run independently of the agent that did the work. Autonomy is earned per workflow. Agents advance only on measured precision against human-verified outcomes. No number, no promotion. Design for control AI-first means security-first. Customer data stays on approved infrastructure under managed identity. Cost is an engineering constraint. Every shared workflow has termination conditions and bounded fan-out. Build durable systems Knowledge is tool-agnostic. Reviewed intent lives once; vendor-specific machinery is generated from it. Multiple vendors are a design assumption. Durable workflows don't couple to one model or harness. Twice is a pattern. Automate repeated work and share it within 48 hours. The Data & AI Portfolio The Data & AI portfolio covers Foundry, our embedded automation and agent platform, including a unified agent chat that answers questions and takes actions; Insights, conversational analytics grounded in each customer's own operating data; Intel, proprietary data intelligence drawn from third-party, licensed, and proprietary data sources; and Voice, AI voice and chat agents for load status, driver check calls, and the follow-ups in between. It also includes the shared foundation: the context graph, the data platform that feeds it, and the evals, tracing, guardrails, and model routing behind every agent. Why This Role Few engineering leadership roles combine frontier AI work, a proprietary dataset, and an industry this underserved. This one does. You build at the frontier, in production. Context graphs, self-learning agents, voice agents, and agentic automation are still being figured out across the industry. Here you ship them to real customers, on live freight operations, not benchmarks. You work with data no one else has. More than 3,000 trucking and brokerage companies run on Alvys, and more than $1 billion in funds moves through the platform every month. Combined with third-party and licensed sources, that data is the raw material for intelligence no single fleet or brokerage could build alone. Your work changes how an industry operates. With 91.5% of carriers running 10 or fewer trucks, most of our customers will never hire a data team. The agents you build give a small business the leverage of a much larger one. You own a portfolio, not a feature. Four products share one platform. You set its architecture, choose its models and vendors, and decide where the team invests as it grows. You shape the team from the start. The group is about eight engineers today. You'll hire the next wave and set the standard for how an AI-first engineering team works at Alvys. You stay close to the decisions. You report to the Head of Engineering, work directly with customers and our Forward Deployed Engineering team, and have a direct line into company planning, backed by a $40M Series B. What You'll Be Responsible For Leading and Growing the Team Manage, coach, and develop a team of about eight engineers, including senior engineers and tech leads, and grow it as the portfolio expands. Hire senior and staff engineers, and keep the quality bar high as the team scales. Run the team AI-first, with coding agents in the daily workflow and clear standards for how AI-written code is reviewed, tested, and shipped. Owning Technical Strategy Set technical direction for agents, data, and the context graph, and make the build, buy, and model calls with cost, quality, and speed in view. Make tradeoffs across four products that share one platform, including what gets built, what gets cut, and where the team invests. Building Agents That Learn Own the agent development lifecycle from prototype to production to continuous improvement. Build self-learning loops so agents improve from outcomes, user corrections, and transcripts, and make that improvement measurable. Make evals a release gate. No agent ships without tests for quality, safety, latency, and cost. Data and the Context Graph Own the context graph that links loads, trips, carriers, drivers, customers, documents, and conversations, and the entity resolution that keeps it trustworthy. Partner on the data platform that feeds it, including event streams, CDC into Snowflake, data quality, and lineage, so agents and analytics share one source of truth. Capture decision traces (the inputs gathered, the rule applied, any exception, who approved it, and why) so precedent becomes searchable for agents and people, while rules stay explicit. Combine third-party, licensed, and proprietary data sources into intelligence customers can act on, with the provenance, licensing terms, and tenant boundaries of each source respected. Safety, Isolation, and Reliability Design agents that change data with scoped permissions, human approvals, and audit trails, and defend against prompt injection and tool misuse. Enforce tenant isolation and least privilege across every agent, tool, and data path. Own reliability and unit economics. Track cost per task, per call, and per tenant, and keep margins healthy as usage grows. Staying Hands-On Spend about a third of your time building: prototype, write evals, read traces, and debug production. Review your team's designs and code with real depth, and stay current on models and tools, separating what works in production from what demos well. Cross-Functional Partnership Work as a peer to product and design leadership on direction, architecture, sequencing, and delivery. Work directly with customers and our Forward Deployed Engineering team, and turn repeated patterns into platform features. The AI Fluency We Expect We measure AI fluency by how you verify, not by how much you use AI. More autonomy is not always better. You match the level of autonomy to the risk of the work, and you hold yourself and the team to the same five competencies. Delegation: You decide whether to use AI at all, which task to hand off, and how much autonomy it gets. Description: You state goals, requirements, and limits clearly, from a single prompt up to project instructions, specs, and policy. Discernment: You check output against evidence: diffs, acceptance checks, evals, and production monitoring. Diligence: You own the effects, including data access, permissions, memory isolation, budgets, and kill switches. Systems: You know how models, context, tools, harnesses, and memory work, and where each one fails. How You Work With Agents Design multi-agent systems on paper before you build them. For each step, choose a rule, a small model, a frontier model, or a person, and measure cost per outcome, not cost per token. Start from code-orchestrated workflows and add model-led autonomy only where the task needs exploration. Keep agent-to-agent handoffs few, and give each agent a contract: inputs, allowed tools, and output schema. Put limits in code, not in prompts: hooks, sandboxed worktrees, and a stop condition, retry cap, and budget on every loop. Separate the agent that writes from the agent that checks, and give the checker fresh context. Work in an explore, plan, execute, verify, and compound rhythm, where every correction becomes a rule, skill, hook, or test. Move fluently across Claude Code, Codex, and Cursor, and choose an editor-first or agent-first surface based on who should hold the controls for the next step. Where You Take the Team Bring every engineer to running goal-based loops, where specs and checks are written first, never weakened to pass, and run by the agent itself. Move the team from steering every turn to designing the system that steers the agent: its context, its harness, and its loop. Build toward agents that run continuously in hosted sandboxes, each with its own least-privilege identity, a named owner, a budget, and a tested kill switch, with risk-scaled human review on financial actions, auth, settlements, and customer data. Close the improvement loop. Capture traces, run error analysis on real failures every week, encode the fixes, and gate every change to rules, memory, or evals behind evals and a human approver. Self-improving never means self-approving. Minimum Qualifications 8+ years building software, including 3+ years managing engineers. You've grown senior engineers and tech leads and remain a hands-on builder who can prototype, debug production, and review code credibly. Production LLM systems. You've shipped LLM-powered products to real users, not demos, and can explain what broke, what you measured, and what you changed. Agentic engineering in your own work. You build with coding agents every day and can show the multi-agent workflows, contracts, hooks, and loops you put into production, and the checks that kept them honest. Depth in agent systems. You've built with tool use, function calling, MCP, orchestration, memory, and retrieval, and you understand where agents fail. Evaluation discipline. You've built eval systems that combine offline suites, online metrics, human review, and transcript analysis, and used them to gate releases. Strong data engineering judgment. You've worked with event streams, CDC, cloud warehouses, dbt, and data quality, and you know how the shape of the data limits what models can do. Distributed systems in production. You've designed and operated production services with real reliability requirements. Multi-tenant security. You've secured multi-tenant SaaS and isolated customer data, and you treat agent permissions as a security boundary. Language fluency. You write Python or TypeScript fluently and are comfortable reading C#, F#, and .NET. Experience with F# or another functional language is a plus. Startup-stage fit. You've operated at Series B/C velocity amid ambiguity, thin support, competing priorities, and a bias toward shipping and learning. Clear technical communication. You can explain a tradeoff to an engineer, a customer, and an executive. Preferred Qualifications Knowledge graphs, context graphs, entity resolution, or GraphRAG in production. Real-time voice agents, including telephony, speech-to-text, text-to-speech, turn-taking, and latency budgets. Fine-tuning, reinforcement learning from feedback, or prompt optimization against eval sets. Embedded automation or workflow platforms such as Activepieces, n8n, or Temporal. SRE experience, or a record of running systems other teams depend on. Logistics or freight experience, or another vertical where data is deeply entangled with operations. Founder or early-stage engineering leadership experience. A history of hiring, growing, and retaining excellent engineers. Built by people who've moved freight. Come build the intelligence layer with us. Learn more at alvys.com

Location: Berlin Office; Netherlands; Portugal; Germany; Austria; Lithuania; Ireland; Denmark; Belgium; United Kingdom; Spain Workplace: Remote The AI orchestration of your wildest imagination. n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved integrations, we’re changing the way people bring systems together and scale ideas for impact. Since our founding in 2019, we’ve grown into a diverse team of over 260 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: - Cultivated a community of more than 650,000 active developers and builders - Earned 190K+ GitHub stars, making us one of the world’s Top 40 most popular projects - Backed by top investors, from Sequoia’s first German seed to our SAP's recent strategic investment - bringing us to a $5.2bn valuation That’s the company we’ve built. Now we’d love to see what you can build. If you’re applying, try n8n out - whether you’re technical or not - and share a screenshot of your first workflow with us. The easiest place to start is here: app.n8n.cloud/register http://app.n8n.cloud/register. We’re in a defining moment of an incredible journey. Come and build with us. As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. WHAT YOU’LL BE DOING - Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal - Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes - Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges - Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions - Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment - Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact - Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth - Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience - Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities REQUIREMENTS 🤝 Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. 💻 Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture, and know when to escalate. 💼 Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes. 📊 Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives. 🧭 Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through. 🗣 Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships. 🤝 Cross-functional collaboration: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey. 🌱 Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales. 🤖 Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization. NICE-TO-HAVES 🚀 Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.” 🎓 Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar. 🧩 Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly. n8n is an equal opportunity employer and does not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. We can sponsor visas to Germany; for any other country, you need to have existing right to work. Our company language is English. You care about diversity and inclusion? We do too! Check out our Diversity, Inclusion and Belonging initiatives at n8n https://www.notion.so/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35?pvs=21 (https://www.notion.so/n8n/Diversity-inclusion-and-belonging-n8n-c1bec2fff536422d868b1a438d990e35). Location disclaimer: If you see multiple job postings for the same role, it is most likely because we're hiring remotely for this role and posting in different locations to make sure every potential candidate can see the role. Please apply to the location you're the most likely to work from in the future. BENEFITS - Competitive compensation 💸 – We offer fair and attractive pay. - Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance 🏖️ – We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness 🩺 – - Europe: We provide benefits according to local country norms.* - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning 💰 – - Europe: We provide pension contributions according to local country norms.* - US: 401(k) retirement plan with a 4% employer match. - Financial security 🛡️ – - Europe: We provide benefits according to local country norms.* - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about. - Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang. *Country and/or State specific details provided in your employment agreement.

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Location: New York; Atlanta Workplace: OnSite Company Description We’re http://checkout.comCheckout.com http://Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the world checks out, enabling over 10 billion transactions yearly for more than one billion global shoppers. Whether you want to book a holiday, order food, renew a subscription, or check out online, there’s a good chance our tech powers the payments behind the scenes. Our platform helps the most ambitious businesses deliver effortless digital experiences, at scale. If you want to do career-defining work, you’ve come to the right place. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and the desire to make an impact. With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech – and we’re just getting started. The Sr Specialist, Enterprise Ramp Management converts complex, enterprise deals into live, revenue-generating merchants through a disciplined, end-to-end launch process. The role owns the journey from merchant commitment through successful go-live, early ramp, and transition to Account Management and Technical Account Management teams. The role builds a bridge between Sales and Account Management and sets a foundation for long-term growth with Checkout.com http://Checkout.com. KEY RESPONSIBILITIES - Own the transition from merchant commitment through launch: Confirm scope, commitments, stakeholders, dependencies, and target dates, then turn them into an executable launch plan. - Run the integrated delivery plan: Establish milestones, owners, meeting cadence, decision records, risk and issue tracking, dependency management, and escalation paths across the company and the merchant. - Lead client governance: Run project kickoffs, working sessions, and status reviews. Circulate agendas and decisions, track actions with owners and due dates, and maintain a clear record of what is complete, next, blocked, or awaiting a decision. - Communicate progress, risks, and recovery options: Provide concise and regular updates on accomplishments, upcoming work, blockers, risks, decisions required, and the impact of any change to the plan. - Drive launch readiness: Coordinate technical, operational, commercial, and customer readiness criteria. Lead the launch decision, cutover planning, and the initial support period after launch - Deliver a clean transition to the account team: Transfer implementation status, performance baseline, stakeholder map, open risks, operating model, growth opportunities, and every remaining action with a named owner and due date. IDEAL CANDIDATE - 5+ years of experience in enterprise project or program management, ideally in payments, fintech, or complex B2B SaaS implementations. - Proven experience delivering complex, multi-workstream customer launches across technical, operational, and commercial stakeholders. - Strong project governance skills, including critical-path management, risk and dependency tracking, scope control, executive communication, and escalation management. - Coordinate with technical stakeholders to translate business requirements into technical actions - Commercially minded, with a focus on time-to-revenue, customer value, and long-term account potential. - Effective at building customer trust, and coordinating teams across functions, geographies, and time zones. - Passionate about building repeatable playbooks, and energized by refining and improving processes, as this is a new merchant-facing role. Nice to have: Experience as an Implementation Manager, Launch Manager, Enterprise Onboarding Project Manager, Technical Program Manager, or equivalent; formal project management certification (PMP) is helpful but not required. Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com http://Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page https://www.checkout.com/careers to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com http://Checkout.com, follow us on LinkedIn https://www.linkedin.com/company/checkout/life/ and Instagram https://www.instagram.com/checkout_com/