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Location: Remote - Worldwide Workplace: Remote Remote (EU or US time zones) | Full-time | Reports to the CEO   ABOUT WHIPPY Whippy is the AI native platform for business communication: AI Voice Agents, AI Recruiting, messaging, VoIP, deep integrations, and our own workflow engine in one system. Our customers do not buy software that helps their employees do the work. They buy AI that does the work.   Our deepest market is staffing and HR, where we are the category leader, and new verticals are already opening behind it. We are bootstrapped and profitable, with named, public case studies showing customers saving $1M+ per year.   THE ROLE We are growing the design team and hiring a Product Designer to own end-to-end product design across Whippy's web dashboard and our React Native mobile app.   You will design the workflows customers use every day: inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing. You will also extend and maintain the Whippy design system in Figma, keep it in sync with code and Storybook, and work daily with about 15 frontend and full-stack engineers and the PM.   This is a high-ownership role. You will join customer calls, work with customer success to validate designs for SMB and mid-market teams, and plan large redesigns as staged, testable rollouts.   WHAT YOU'LL DO - Own end-to-end product design across the web dashboard and the React Native mobile app, from discovery through polished, shippable specs - Design complex communication workflows across inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing - Extend and maintain the Whippy design system in Figma, including tokens, light and dark mode, and a library of around 60 components - Keep the design system in sync with code and Storybook - Write clear Linear tickets with Figma specs, and review UI PRs with engineering - Work daily with about 15 frontend and full-stack engineers and the PM, in a remote and mostly asynchronous workflow across EU and US time zones - Join customer calls and partner with customer success to validate designs for SMB and mid-market teams - Plan large redesigns as staged, testable rollouts   WHAT WE'RE LOOKING FOR - 4+ years of B2B SaaS product design, with a strong portfolio of complex workflow or communications products - Expert Figma skills, including design systems and variables - Comfortable working remotely and asynchronously across EU and US time zones - Clear, structured communicator who can turn ambiguous product problems into shippable designs - Ownership mindset and comfort working closely with engineering   NICE TO HAVE - Experience shipping React, Tailwind, or Storybook work, including coded prototypes or design-system PRs - Experience with telephony, SMS, CRM, or AI agent products - Mobile design experience, especially React Native - Familiarity with AI coding tools such as Cursor as part of the design and prototyping workflow   WHAT SUCCESS LOOKS LIKE Within 90 days, you will: - Be a trusted design partner to engineering and product on a core area of the dashboard or mobile app - Contribute meaningfully to the Whippy design system and help keep it in sync with code - Ship at least one feature or improvement from discovery through engineering handoff, informed by customer or customer-success feedback - Leave behind clear Figma specs and Linear tickets that engineers can implement without guesswork

Location: Dublin, Ireland Workplace: OnSite Dublin, Ireland | On-site | Full-time | Reports to the CEO   ABOUT WHIPPY Whippy is the AI native platform for business communication: AI Voice Agents, AI Recruiting, messaging, VoIP, deep integrations, and our own workflow engine in one system. Our customers do not buy software that helps their employees do the work. They buy AI that does the work.   Our deepest market is staffing and HR, where we are the category leader, and new verticals are already opening behind it. We are bootstrapped and profitable, with named, public case studies showing customers saving $1M+ per year.   THE ROLE We are growing the design team and hiring a Product Designer to own end-to-end product design across Whippy's web dashboard and our React Native mobile app.   You will design the workflows customers use every day: inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing. You will also extend and maintain the Whippy design system in Figma, keep it in sync with code and Storybook, and work daily with about 15 frontend and full-stack engineers and the PM.   This is a high-ownership role. You will join customer calls, work with customer success to validate designs for SMB and mid-market teams, and plan large redesigns as staged, testable rollouts.   WHAT YOU'LL DO - Own end-to-end product design across the web dashboard and the React Native mobile app, from discovery through polished, shippable specs - Design complex communication workflows across inbox, campaigns, AI agents, in-app calling and VoIP, channel and phone-number setup including 10DLC onboarding, contacts and data, settings and billing - Extend and maintain the Whippy design system in Figma, including tokens, light and dark mode, and a library of around 60 components - Keep the design system in sync with code and Storybook - Write clear Linear tickets with Figma specs, and review UI PRs with engineering - Work daily with about 15 frontend and full-stack engineers and the PM, in a remote and mostly asynchronous workflow across EU and US time zones - Join customer calls and partner with customer success to validate designs for SMB and mid-market teams - Plan large redesigns as staged, testable rollouts   WHAT WE'RE LOOKING FOR - 4+ years of B2B SaaS product design, with a strong portfolio of complex workflow or communications products - Expert Figma skills, including design systems and variables - Comfortable working remotely and asynchronously across EU and US time zones - Clear, structured communicator who can turn ambiguous product problems into shippable designs - Ownership mindset and comfort working closely with engineering   NICE TO HAVE - Experience shipping React, Tailwind, or Storybook work, including coded prototypes or design-system PRs - Experience with telephony, SMS, CRM, or AI agent products - Mobile design experience, especially React Native - Familiarity with AI coding tools such as Cursor as part of the design and prototyping workflow   WHAT SUCCESS LOOKS LIKE Within 90 days, you will: - Be a trusted design partner to engineering and product on a core area of the dashboard or mobile app - Contribute meaningfully to the Whippy design system and help keep it in sync with code - Ship at least one feature or improvement from discovery through engineering handoff, informed by customer or customer-success feedback - Leave behind clear Figma specs and Linear tickets that engineers can implement without guesswork

Location: United States Workplace: remote About Lyra Health Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions. About the Role: Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching (Coaching Effectiveness), (Coaching Outcomes), psychotherapy [(Blended Care effectiveness), (Examining Blended Care impact)], (medication management), and overall workforce mental health programs [(Presenteeism impact), (Impact of psychotherapy)] provide strong evidence for the clinical effectiveness of these evidence-based treatment programs. We are looking for an experienced psychologist with a passion for writing, intervention development, and skills training to contribute to our care programs (including but not limited to our parent coaching program, other programming related to youth and families, as well as adult programs).  For this role, strong expertise in child evidence-based mental health interventions is required. This position will be dedicated to writing on clinical topics and upholding a high quality bar for clinical content and programming.  You will be part of a highly skilled, creative, and collaborative team with an established track record for developing effective and engaging interventions and digital clinical materials on emotional wellness and psychotherapy skills.  By directly reaching tens of thousands of clients, your work on interventions and digital clinical materials will help create meaningful positive change on a large scale. Responsibilities: Writing new, engaging clinical content including storytelling and dialogue Developing clinical curriculums and outlines for digital clinical materials Identifying and proposing clinical topics for materials related to evidence-based care (e.g., parenting and managing child externalizing symptoms, youth and families more broadly, adult mental well-being) Reviewing, updating, and editing clinical content to ensure adherence to up-to-date treatment standards Receiving and incorporating significant feedback on your proposals and writing Conducting trainings to help disseminate the use of digital clinical materials Collaborating cross-functionally to produce educational materials and support clinical programming Completing extensive literature reviews to inform outcomes measure selection for a variety of child mental health presentations Conducting presentations and reviewing written content for customers/broader public audience Qualifications: PsyD, PhD in Clinical / Counseling / School psychology Must have a specialization in pediatric mental health Passionate about increasing access to child mental health and family-based interventions Very strong clinical training and experience with providing evidence-based treatments for child mental health across a variety of clinical presentations (e.g., behavioral parent training, behavior therapy, exposure-based CBT, IPT, ACT, DBT, ERP) Excellent writer with demonstrated writing experience, passionate about writing on clinical topics 3+ years of postdoctoral clinical experience in providing evidence-based treatments for child mental health disorders Experience with creating clinical materials for and training providers to deliver child mental health interventions is a plus Able to think outside the box to create innovative and accessible mental health solutions, openness to working with coaches and paraprofessionals to implement evidence-based skills Comfortable with technology Thrives in a fast-paced environment - we move quickly to develop and evaluate clinical programs thus we seek people who are comfortable with constant change, feedback, and improvement Independent, open-minded, non-judgmental, compassionate, and flexible, with excellent interpersonal skills (communication and listening) Functions well in cross-functional contexts (collaborative); previous experience in digital mental health teams (working with Product, Engineering, Marketing, etc.) is a plus Note on Generative AI for Applicants While this role is dedicated to the clinical application of generative AI, we are seeking the unique clinical expertise and nuanced clinical judgment that only highly-trained clinicians can provide. As such, we ask that you do not use generative AI to develop your application materials (including cover letter) or when responding to interview questions.  "We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.   By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra.  We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR.  Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives.  If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form.  This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice." As a full-time Sr. Clinical Product Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.   Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:  Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances) Lyra for Lyrians; coaching and therapy services Equity in the company through discretionary restricted stock units Competitive time off with pay policies including vacation, sick days, and company holidays Paid parental leave  401K with up to 3% matching Monthly tech allowance We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!   We can’t wait to meet you.

Location: San Francisco Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases. Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with: - $10 billion+ generated by creators since Patreon's inception - 100 million+ free memberships for fans who may not be ready to pay just yet, and - 25 million+ paid memberships on Patreon today. We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an AI Enablement Manager to support our mission. This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model. About the Team The IT team makes sure every Patreon employee has the tools they need to build and support our product. We sit alongside Workplace, People Operations, and Systems which gives us a view across every business function and the access to act on what we see. You’ll join a team that already administratively owns the AI stack, the identity and access layer, and the systems that connect them. About the Role Patreon runs on a modern AI stack (Claude, Zapier, Replit, Gemini, Databricks and more), and most of the company uses it daily. What we have not yet built is the connective tissue between the people who know their workflows best and the practices that turn those workflows into durable, governed tools. This role owns that connection. You will work alongside teams across the company to redesign how work gets done, in two directions at once: building new workflows and tools with AI, and making existing workflows AI-enabled so that the systems people already rely on become faster and smarter. Some of that you will build yourself. Some of it will help enable non-eng teams to build. All of it you will ship with the same discipline necessary to maintain systems over time: version control, review, testing, staged rollout, monitoring and a clear ownership. The scope is company-wide and the role is an individual contributor with real autonomy. You will set the roadmap, run intake, and be accountable for a portfolio of deliverables and the metrics behind them. These deliverables support Patreon's push for operating leverage: a company where every function gets measurably more done as AI becomes part of how work happens, without trading away data integrity or trust. Rough time allocation is a guide, not a rule. PARTNER WITH ENGINEERING TO ENABLE NON-ENG TEAMS TO BUILD INTERNAL TOOLS (ABOUT 25%) - Operate as the standing bridge between business functions and Engineering. Write problem statements, MVP definitions, data contracts and success criteria that engineers can build to support non-eng tooling. - Carry prototypes into internal production in partnership with Engineering: participate in design and code review for internal tools, and own the business side of launch and post-launch iteration - Co-own, with Engineering and Security, the standards for how AI-enabled workflows touch production data: data classification, read and write permissions, connector and agent approval, audit logging, retention, and what must never leave a governed environment - Help Engineering prioritize internal tooling work by bringing quantified business impact, clear scope and committed business owners to the table DISSECT WORKFLOWS AND CO-BUILD AUTOMATION WITH THEIR OWNERS (ABOUT 30%) - Map high-friction workflows end to end with the people who run them, and identify where AI removes steps, where it augments judgment, and where it should stay out - Co-build with the owner using no-code and low-code platforms (Zapier, Claude, Replit, Google Workspace, Slack). The owner leaves able to run, monitor and extend what you built together - Make existing systems AI-enabled where that beats building something new: layering agents, summarization, classification or routing onto tools teams already use - Run a lightweight intake and prioritization process for requests, scored on impact, effort, data readiness and risk - Carry light product and project management for each build: scope, milestones, stakeholder updates, launch, and a named owner afterward - Maintain a shared library of reusable automations, prompts, agents and templates with clear ownership and discoverability RAISE AI LITERACY AND DEVELOP POWER USERS (ABOUT 20%) - Design and deliver role-based enablement for low-adoption users, built around their actual work rather than generic tool training - Identify and develop at least one power user per function, with a defined path from first use to independent builder - Publish company-wide skills, prompts and workflow templates, with a cadence for keeping them current as tools change - Run office hours, demo days and show-and-tell sessions that surface what teams have built and what they need next MEASURE ADOPTION AND REPORT IMPACT (ABOUT 10%) - Own adoption metrics across the AI stack: active use by function, depth of use (templates reused, automations running, agents in production), and outcome impact (cycle time, ticket deflection) - Extend the existing AI adoption dashboard and publish a monthly readout to leadership with recommendations on where to invest, simplify or stop - Quantify the impact of individual builds so the portfolio can be ranked on evidence GOVERN, ASSESS AND PLAN (ABOUT 15%) - Own the tool cost and benefit view: usage against spend by platform, consolidation recommendations, renewal inputs - Run a periodic assessment of AI maturity by function and maintain a rolling 6 to 12 month roadmap for enablement and internal tools - Design and apply change management for new tools and workflow changes, including comms, training sequences and feedback loops - Partner with Talent on AI fluency interviewing: contribute to rubrics, calibrate interviewers and help assess candidates for roles where AI fluency is a hiring criterion What you’ll need - 6+ years in roles such as business systems, internal tools, technical program management, solutions engineering, operations or enablement, with a track record of building things other people adopted - Hands-on fluency with current AI tools and no-code and low-code automation platforms (for example Zapier, Make, n8n, Claude, ChatGPT Enterprise, Replit or similar). You have built working automations and agents for real business processes, and you can show them - Working familiarity with how software is deployed: version control, code review, testing, environments, staged releases, monitoring and rollback. You do not need to write production software, but you can read and lightly modify code (Python, SQL, JavaScript), work with APIs, and hold your own in a design review - Experience translating between business stakeholders and engineers: writing requirements, defining MVPs, negotiating scope - Analytical skill to define instrumentation, pull usage data (SQL or spreadsheets), and present a clear "so what" to leadership - Experience designing learning or enablement programs that changed behavior, with evidence beyond attendance - Familiarity with data governance and responsible AI practices in a business context: data classification, permissions, vendor evaluation, risk review - Ability to set your own priorities in an ambiguous space, run multiple workstreams, and keep stakeholders informed across teams Bonus if you have: - Experience working closely with cross-functional partners in roles that are typically non-technical, so you understand how their work actually flows and where the friction lives - Experience with Databricks, Workday, Ashby, Lattice or similar enterprise systems - Experience building champions networks or power-user programs - Prior work on hiring rubrics or interview design We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you. About Patreon Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts: - Put Creators First | They’re the reason we’re here. When creators win, we win. - Build with Craft | We sign our name to every deliverable, just like the creators we serve. - Make it Happen | We don’t quit. We learn and deliver. - Win Together | We grow as individuals. We win as a team. Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon. Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching. Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements. At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role. The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions. Patreon reserves the right to modify or update compensation and benefits at any time.

Location: Augusta, Georgia About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Purpose: We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Augusta area of Georgia area on a Per-Diem basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases. What You'll Do: Provide high quality care to primary and palliative patients in and around Augusta, GA. Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care. Effectively communicate with office staff and clinical operations across various internal platforms Provide high quality, patient centered care to a panel of patients Develop impressions, diagnosis, and treatment plans Foster trust and consult with patients, families, and caregivers during visits Order diagnostic testing as medically necessary Prescribe medications supplies and appropriate medically necessary interventions What You'll Need: Board Certified, with a valid NP or PA certification in the State of Georgia Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose Positive demeanor and strong people skills Ability to confidently problem solve and operate independently 1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required) What you'll get: A flexible schedule - so you can see your patients during a schedule that works for you Autonomy - so you can feel trusted to provide the best care possible. Support - from our in-house clinical team with any requests or orders. Growth - the opportunity to join our growing leadership team Compensation: $105,000- $145,000+ (depending on experience and other incentives) (full Time) #pink Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Remote About the Team At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web. As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission.  With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people. We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire. What You'll Do Own full-cycle recruiting across a broad mix of functions -  GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light Act as a trusted talent advisor to hiring managers as you partner with them on their searches,  bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes. Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process -  including for candidates we ultimately don't hire Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project What You'll Bring Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles. Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work. This Role is a Great Fit If You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us. You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you -  you reorient and keep moving You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams. You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better Applying Not sure you meet 100% of our qualifications? Please apply anyway! When applying please include: A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts. Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing accommodations@netlify.com . About Netlify Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable. We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you! At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.

Location: Savannah, Georgia About Us Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today! Purpose: We are looking for an experienced Advanced Provider (Nurse Practitioner or Physician Assistant) to provide primary care to homebound and palliative care patients in the Savannah, Georgia area on a Per-diem basis. You will apply medical techniques and principles under the supervision of a physician, and you will care for a diverse set of patients with chronic diseases. What You'll Do: Provide high quality care to primary and palliative patients in and around Savannah , GA. (Savannah, GA) Assess patient's health by performing physical examinations; obtaining, updating, and studying medical histories and creating the best plan for care. Effectively communicate with office staff and clinical operations across various internal platforms Provide high quality, patient centered care to a panel of patients Develop impressions, diagnosis, and treatment plans Foster trust and consult with patients, families, and caregivers during visits Order diagnostic testing as medically necessary Prescribe medications supplies and appropriate medically necessary interventions What You'll Need: Board Certified, with a valid NP or PA certification in the State of Georgia Strong clinical skills with the ability to accurately and confidently treat, assess, and diagnose Positive demeanor and strong people skills Ability to confidently problem solve and operate independently 1-2 years of primary care experience with geriatric patients (hospice experience highly preferred but not required) What you'll get: A flexible schedule - so you can see your patients during a schedule that works for you Autonomy - so you can feel trusted to provide the best care possible. Support - from our in-house clinical team with any requests or orders. Growth - the opportunity to join our growing leadership team Compensation: $PPV  (depending on experience and other incentives) (full Time) #pink Full-time employees qualify for the following benefits: Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity. Paid Time Off Paid Office Holidays All employees qualify for these benefits: Paid Sick Time 401(k) with up to 3% company match Referral Program Payactiv: pay-on-demand. Cash out earned money when and where you need it! Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended. Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

Location: Tbilisi, Georgia Workplace: remote At Infomediji, we are building the next generation of Spatial Media: a new way people experience video through interaction, multi-user presence, haptics, AI, and immersive storytelling. DeoVR is a leading immersive streaming platform serving millions of users globally. Content creators and partners are central to this ecosystem, and we are looking for a Product Manager to make their experience simpler, clearer, and more scalable. If you enjoy turning complex operational and technical workflows into products people genuinely enjoy using, this role is for you. The Role We are looking for a Product Engineer - Content Team to own the product experience for our content partners across our streaming platform. This is a product and engineering-facing role. You will work closely with Content Partnerships, Marketing, Design, and Backend Engineering to identify friction, define the right solutions, and deliver high-impact improvements. What You Will Do Own and improve the end-to-end product experience for content partners, creators, and studios Map and optimise key partner workflows, including partner applications, onboarding, content submission, publishing, status tracking, and related processes Turn partner feedback, operational pain points, and business needs into clear product problems and prioritised solutions Independently implement selected solutions, such as internal tools, workflow automations, integrations, prototypes, or partner-facing improvements Work closely with Backend Engineering to define scalable systems, workflows, integrations, and self-service tools Partner with Content and Marketing to improve partner acquisition, activation, engagement, and retention Define product requirements, success metrics, user stories, and delivery priorities Lead product discovery and validate opportunities through qualitative feedback, data, and market research Own the roadmap for content-partner-facing initiatives from discovery through delivery and iteration What We Are Looking For Hands-on software engineering experience delivering and maintaining production applications or features Experience working with backend services, APIs, databases, and third-party integrations Product judgement: you can clarify an ambiguous request, identify the underlying problem, and decide what is worth building Ability to take a solution from an initial idea through technical design, implementation, testing, and release Experience turning complex operational processes into usable tools and workflows Confidence working directly with users and business stakeholders to gather context, challenge assumptions, and explain technical trade-offs Ability to investigate problems independently and collaborate effectively with Backend Engineering High ownership, structured thinking, and comfort working with evolving requirements Practical judgement around AI: you can identify where it adds value and evaluate the quality of its output Fluency in English and Russian Bonus Points Experience with video, streaming, creator, affiliate, marketplace, or platform products Hiring Process HR screening (30 min) Team Interview (1 hour) Case Task (2-4 hours) CEO Interview (45 min) 💼 Explore our hiring process What We Offer Please note: fully remote contract role. B2B only - work as an independent contractor with your own legal entity. The chance to be part of a pioneering team in a rapidly evolving industry Direct impact on the future of immersive media Flexible working hours and remote-first culture A team that values initiative, clarity, and collaboration Access to all tools and tech you need Unlimited DeoVR Premium A work environment where ideas matter and people are treated with respect Stay Connected Join our Facebook community and follow updates as we advance interactive VR experiences through cutting-edge technology. Join us and step into a role where legal expertise meets innovation.

Location: Anywhere in Belgium HEALTH CAN’T WAIT. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. As we continue to build our Sales team locally, we are looking for several ‘full-stack’ Sales. You can call it Sales, Business development... What is important for us is the mission: help companies transition to a more personal, proactive and holistic health partner. At Alan, Sales drive deals, manage key customer relationships and help close strategic opportunities with prospects. You are directly responsible for educating prospects, providing inspiring product demonstrations, and onboarding companies’ key stakeholders as you make the transition from prospect to customer. At the same time, we expect you to understand, embrace and apply the Alan Smart & Soft selling method. This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. You are expected to make this experience pleasant, instructive and delightful by leveraging the most relevant messaging and materials (Smart) and by defining the high-touch strategy that suits best each prospect (Soft). We also expect you to look at the big picture and help us grow and improve as a company. For that, you’ll have to be real team players even beyond your role. You’ll be expected to challenge us to improve our product(s), our methods and our strategy, and get involved in other projects and initiatives relevant to growing our customer base. ⭐ SALES TEAM AT ALAN ⭐ Since we opened our Belgium market in 2020, we have experienced great momentum and traction. We’ve onboarded 1200+ companies, and delighted 90.000+ members so far. Our local team is growing (so far we went from 0 to 70+ in just over 5 years 🚀). We now want to take the market by storm and exponentially grow the business to ultimately become the market leader by 2030 in Belgium. Our sales team is the engine that drives our B to B customer reach. We want to keep that bar very high by hiring the most exceptional Sales! Being a Sales at Alan means joining a team of talented, committed and passionate sales experts. We move fast, with a lot of ownership, and are proud to tackle big problems! Do you want to get a glimpse of the team? ⬇️ Watch Titouan's video to hear his testimonial. ⭐️ YOUR MISSION ⭐️ We are looking for Business Development Representatives to help our Sales team sign more customers and help Alan become the number 1 insurer in Europe. 🚀 You will work closely with a team of Account Executives in generating new business by qualifying leads, prospecting and generating meetings with the right stakeholders of top high-growth companies ! We are already taking care of Beobank, AS Adventure, Delaware, Vandemoortele, Airbnb, Pluxee, Easi, Cowboy and +1200 other exciting customers. Many more are in pipe! Being a Business Development Representative is really the fast-track to learning the ins and outs of sales. Working in duo with our Account Executives is a real opportunity to learn from the best. You will be responsible for: - Generating meetings with prospects to achieve our company objectives: by putting a strong focus on prioritisation and a high level of outreach personalisation to land our weekly targets. - Develop outbound sales leads and respond to product inquiries, run email campaigns to generate new sales prospects & complete accurate tracking of communication with current and potential customers in our CRM. - Realise a quick lead qualification before allocating the leads to an Account Executive. - Represent our company’s products: starting with a deep and comprehensive understanding and following with consumer research to identify how our solutions meet needs. - Understand, embrace and apply the Alan Smart & Soft selling method: This method stems from the concept that the prospect experience is an inseparable piece of the overall Alan customer experience. Increasingly also take ownership of engaging with clients and closing deals ⭐ YOUR PROFILE ⭐ You will be a good fit to join the Sales team at Alan if you: - You’re passionate about sales. - Having an experience already in Sales / Sales Development Representative roles, or customer-facing role (Sales, Management consulting, Customer Success) is a plus - Are fluent in English and Dutch - Are highly organised with exceptional follow-up skills - Have empathy and are passionate about understanding and solving prospects' problems - Are able to manage influence through persuasion, negotiation, and consensus building - Have strong empathy for customers and passion for revenue and growth - Deep understanding of value drivers in recurring revenue business models - A great attitude and ability to collaborate in a team. Everything else is a plus. We care about having a diversity of experiences and backgrounds in our team. For this opportunity, we are aiming to hire within the A1-B1 level range https://alan.com/en/careers/a/salary-equity. 🙌 PERKS & BENEFITS https://alan.com/en/careers/a/salary-equity At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers. Therefore, we offer: - Fair rewards. Generous equity packages complement your base salary. - Flexible Office. Amazing office space at our HQ in Paris, sponsored co-working hubs in Ghent Brussels or Antwerp or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - All the tools you need. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - Flexible vacation policy and flexible working hours. Organize your time as you wish. - Delightful healthcare insurance. Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family. - Transport. You can use your own inspiration based on the Green mobility budget (for Senior level Alaners) - Learning & Training opportunities. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - Parental leave. Extended parental leave for all new parents. IMPORTANT NOTE: WE HIRE PEOPLE NOT ROLES. After reading this job description, if you feel like you don’t have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply! Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. 🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.

Location: Vaughan, Canada Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States Workplace: remote Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: The Implementation Engineer (Integrations) designs, builds, and supports IVR and API integrations for enterprise contact center environments. This role works directly with customers to gather requirements, design call flows, and connect internal systems with third-party services such as CRM platforms, billing systems, and payment services. The position combines hands-on integration development, solution consulting, and troubleshooting to deliver reliable, scalable solutions and successful customer deployments. What You Will Be Doing: Analyze customer contact center configurations, data extracts, and call flows to plan for the API integration Gather and document customer requirements for API integrations, evaluate system readiness, and define scope, deliverables, and API integration timelines. Build integrations between Intermedia contact center platform and third-party services using APIs, including CRM, billing, and payment platforms. Read API documentation and design authentication, requests, data mappings, retries, and error handling; validate authentication and connectivity using tools such as Postman. Create and maintain backend services, webhooks, middleware, and automation workflows that support customer implementations and ongoing data exchange. Transform and synchronize data across systems, including mapping and validating customer records between CRM platforms, billing systems, and internal databases. Design and implement API-driven IVR call flows, including data collection, menu design, conditional routing, and payment integrations; guide customers in creating efficient, user-friendly experiences. Work with product, backend engineering, security, support, and vendor teams to clarify requirements, resolve technical constraints, and implement integrations with cloud services such as Azure or AWS. Write and maintain automated tests, integration documentation, and operational runbooks covering configuration, deployment, monitoring, and recovery. Troubleshoot integration failures, latency, and data quality; lead troubleshooting of production incidents and complex issues across APIs, IVR platforms, CRM systems; Apply security practices including OAuth 2.0, secrets management, and encryption. Lead technical design discussions and provide professional services and consulting for large and strategic customer accounts throughout implementation. Provide post implementation escalation support to ensure stability and successful adoption. What You Will Bring to the Role: Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or a related field with 5+ years of experience in contact center technology, systems integration, or technical implementation. Equivalent combinations of education and experience may be considered. Hands-on experience with enterprise contact center technologies, including IVR call flows, routing rules, callbacks, external data tables, working hours configurations, and reporting or monitoring tools. Strong understanding of REST APIs, JSON, webhooks, and OAuth 2.0, with practical experience using API documentation and tools such as Postman to build, validate, and troubleshoot integrations. Familiarity with GraphQL APIs and API debugging using Swagger or developer portals. Hands-on scripting or development experience in a backend language such as Python, JavaScript, Java, or C#, including working with variables, data types, string manipulation, and error handling. Working knowledge of SQL, data mapping, and data transformation to support reliable synchronization and validation across systems. Experience integrating CRM platforms such as Salesforce or Zendesk with external systems and evaluating their API capabilities and technical constraints. Experience with cloud services, logging, and monitoring, with strong troubleshooting skills across distributed systems, APIs, and IVR environments. Understanding of API rate limits, retries, versioning, permissions, secrets management, and encryption, and the ability to apply these practices to customer integrations. Ability to analyze customer environments and translate requirements into scalable solutions that improve contact center efficiency and customer experience. Proven ability to manage deliverables, timelines, tests, and technical documentation, and to use ticketing or CRM systems to track implementation tasks, communications, and configuration updates. Excellent written, verbal, and customer-facing communication skills, including the ability to explain technical concepts clearly and lead design discussions. Ability to work independently and collaborate with Sales, Product, Development, Security, Support, and external vendors while continuously developing technical expertise. Ability to work effectively in a remote environment, including maintaining a reliable home office setup with internet connectivity, a workstation, and required software. Diversity Inclusion and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States Workplace: remote About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About The Role: We are seeking someone who loves to be the first point of contact for our customers regarding any issues a customer may have with their account. We take pride in our customer satisfaction and building customer loyalty; this position requires a candidate with the soft skills to be able to effectively and professionally communicate with customers and partners of all levels. Bring your stellar and high-quality service experience to a role where you will work with exemplary professionalism in a fast, friendly and positive manner. As the newest member of our Billing Team, you will be working alongside a small, talented and passionate group. You will be responsible for providing customer service and billing support to our UCaaS SMB customer-base via inbound phone calls, emails, and outbound follow-up. What you will be doing: Answering customer phone calls and email cases in a timely manner, in-line with company and department goals Documenting each customer interaction in our ticketing database (Oracle) Explaining billing processes and procedures Working directly with the customer service team and collaborating with the Technical Support staff, Sales, and members of other departments to ensure a positive customer experience Verifying authorization to release information about accounts Placing credits, refunds, and charges on accounts What you will bring to the role: Associates Degree in related field, Bachelor’s Degree Preferred Minimum 2 years’ experience in Customer Service, Billing or Call Center environment Billing support experience is highly preferred, including in-depth research, credit, refund, and payment-processing Excellent data entry, proofreading, organizational, phone and communications skills Ability to meet and/or exceed call center metrics (AHT, ASA, CSAT, FCR, etc.) Must work well in team atmosphere and have excellent oral and written communication skills Must have strong attention to detail, and the ability to deliver in a fast-paced environment Telecom, VoIP, Networking, or Communications experience preferred Must have exceptional organizational, critical thinking, and analytical skills Strong computer skills required, with demonstrated competency in Windows, Internet, PC support, and MS Office, proficient in Excel, and the ability to type 35wpm Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote About Intermedia Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: We are looking for a proactive and eager Senior DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment. While primarily remote , this role requires occasional visits to the office in Coimbra or in Aveiro. We plan to open offices in Porto in the future. This approach gives team members the flexibility to work remotely while also coming together in the office for collaboration and teamwork. What you will be doing: Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure. Assist in the development and support of tooling to streamline the deployment and maintenance of our products. Work with Github, Jenkins, and Chef to deploy applications from development through to production environments. Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting. Build and manage automation pipelines for application deployment and maintenance. Engage in the day-to-day management of Linux servers via the command line Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager. Document processes and best practices clearly and concisely. Participate in incident solving on-call rotation. What you will bring to the role: 4+ years of experience in DevOps Engineering or a related field. Strong understanding of the Linux operating system and comfort working at the command line. Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications. Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins. Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers. A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly. A foundational understanding of security best practices. Proficiency with scripting languages like Bash, Ruby, Python, or Go. Nice to Have : Experience with Kubernetes and Helm templating. Experience with real-time voice/video protocols like SIP and RTP. Familiarity with cloud infrastructure, particularly AWS. Previous experience with tools such as Elasticsearch, RabbitMQ, MySQL, and Ansible. Experience working with globally distributed and remote teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote About Intermedia Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency. We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: We are looking for a proactive and eager Senior DevOps Engineer with experience in building, maintaining, and operating Linux based infrastructure at scale. This role is perfect for someone with a passion for automation and efficiency and thrives in a collaborative multi-national environment. While primarily remote, this role may require occasional visits to the Bristol office or London. What you will be doing: Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure. Assist in the development and support of tooling to streamline the deployment and maintenance of our products. Work with Github, Jenkins, and Chef to deploy applications from development through to production environments. Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting. Build and manage automation pipelines for application deployment and maintenance. Engage in the day-to-day management of Linux servers via the command line Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager. Document processes and best practices clearly and concisely. Participate in incident solving on-call rotation. What you will bring to the role: 4+ years of experience in DevOps Engineering or a related field. Strong understanding of the Linux operating system and comfort working at the command line. Experience with using Chef or other configuration management tools to automate the creation and maintenance of servers and applications. Ability to design, implement, and manage CI/CD pipelines using GitHub, Github Actions, and Jenkins. Solid understanding of networking principles, including DNS, TCP/UDP, firewalls, and load balancers. A willingness to dive into both complex systems and more routine tasks, ensuring that everything runs smoothly. A foundational understanding of security best practices. Proficiency with scripting languages like Bash, Ruby, Python, or Go. Nice to Have : Experience with Kubernetes and Helm templating. Experience with real-time voice/video protocols like SIP and RTP. Familiarity with cloud infrastructure, particularly AWS. Previous experience with tools such as Elasticsearch, RabbitMQ, MySQL, and Ansible. Experience working with globally distributed and remote teams. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United Kingdom Workplace: remote About the Role Intermedia is looking for a talented Fullstack Developer to join our DevEngineering team. In this role you will deliver features end-to-end—building backend services that compute and expose live operational metrics, and frontend experiences that visualize those metrics in real time for contact center supervisors and leaders. This is a great match if you are a motivated self-starter who’s able to dig into complex code across the stack, collaborate closely with team members, and ship solutions that directly impact our business and its customers. While primarily remote , this role requires occasional visits to the Bristol office or London. What You Will Be Doing: Develop high-quality code that is scalable, readable, and adheres to company standards. Build and evolve frontend dashboards and backend APIs/services that support live updates and near-real-time data. Analyze and improve the efficiency, scalability, and stability of existing systems. Collaborate with stakeholders to define system requirements, integrate business logic, and refine technical solutions. Troubleshoot, debug, and upgrade existing software. Document development processes, code changes and other technical information. What You Will Bring to the Role: Bachelor’s Degree in Computer Science, or equivalent field and 4+ years of experience. Frontend experience with JavaScript/TypeScript technologies such as NodeJS, Angular/AngularJS, React , etc. Backend experience with .NET technologies , including C# and ASP.NET / ASP.NET Core . Excellent communication, presentation and written skills. A working understanding of Agile and some of its frameworks such as Scrum/SaFE/LeSS. Passion for coaching those with less experience in areas of need and view that as a great opportunity Bonus Skills Experience working on AI-powered products, assistants, virtual agents, or builder-style applications. Familiarity with design systems, component libraries, and highly reusable frontend platforms. Experience with cloud environments such as Azure or AWS in globally distributed products. Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Location: United States Workplace: remote We welcome all interested candidates to apply.  Note - internal candidates will receive priority consideration for this opportunity. About Intermedia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE ? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER ? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: As a Partner Sales (Inside Sales), you will support the Partner Sales Executive (PSE) Team in reselling Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. As a part of Inside Partner Sales Team, you will assure accurate, efficient communications with our partners, their customers and within our own channel team. You will pro-actively partner with PSE Team and pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. This role is also responsible for project management from quote to order and provide white glove service to contribute to continued growth in our partner channel. What you'll do ·       Partner with PSE West Region Team in sales opportunities and represent Intermedia during all phases from pre-sales activity to post sales account management ·       Inside Partner Sales Rep will conduct sales presentations demonstrating Intermedia’s voice and data solutions. ·       Answer calls and email requests from internal sales groups and external channel partners. ·       Assist West Region Partner Sales Executive Team in prospecting for new business and sales opportunities through the Partner Channel. ·       Inside Partner Sales Executive will participate in sales and technology training. ·       Responsible for providing quotes, fulfilling orders, reviewing orders online and confirm with channel partner prior to order entry and follow up within Partner Base. ·       Provide partners and customers with the highest standard of customer service through the sales cycle. ·       Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding. What you'll bring to the role ·       3+ plus years of experience in Channel Sales, Customer Success, Sales Support Specialist, or outside sales and/or account management ·       You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building. ·       Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space. ·       Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. ·       Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. ·       Bachelors degree highly preferred ·       Ability to travel up to 25% Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: United States Workplace: remote About Intermedia Location: REMOTE in the following states - North Carolina, South Carolina, Georgia Are you looking for a company where YOUR VOICE is heard? Where you can MAKE A DIFFERENCE? Do you THRIVE in a FAST-PACED work environment? Do you wake every morning EXCITED to work with GREAT PEOPLE and create SUCCESS TOGETHER? Then Intermedia is the place for you. Intermedia has established itself as a leading provider of cloud communications and collaboration tech that allows companies to connect better. We have a strong track record of growth, profitability, and creating an environment where everyone matters. Everyone. While we are fast-paced and admittedly a bit intense, we promise that you won’t be bored. You will find Intermedia is a place where you can indulge your passion for creating and supporting great cloud technology. What’s more, we always look to promote from within and have many employees who have been with us 10, 15, and 20+ years! Culture at Intermedia is built on teamwork and transparency.  We hold each other accountable and always have each other’s back! Are you ready to make your mark? About the Role: Are you looking for a place where you can utilize your superior B2B sales savvy and skills? And a place where you can allow your experience to shine? If so, our sales team works with Intermedia Channel Partners to resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand! We are looking for top sales producers, who are ready to work for the best in the business. As a Partner Sales Executive, you will resell Intermedia’s entire suite of cloud services through our full-service partner programs, leveraging the Intermedia brand, or their own brand. You will pro-actively pursue revenue objectives generated from selling services through channel partners to their user base of small/medium size businesses. Responsible for building out a territory plan as well as working with specific partners in the areas of business development, business planning, marketing execution, and overall sales enablement activities. You are expected to drive and represent Intermedia during all phases from pre-sales activity to post-sales account management. What you'll do Prospect for new business and sales opportunities through the Partner Channel. Partner Sales Executive will conduct sales presentations demonstrating Intermedia’s voice and data solutions. Partner Sales Executive will participate in sales and technology training. Provide partners and customers with the highest standard of customer service through the sales cycle. Partner with internal departments within Intermedia to ensure successful pre and post-sale experience for both the Partner and the customer, including, but not limited to Partner Concierge Desk, Carrier Relations, Tech Support, Customer Service and Onboarding. What you'll bring 8+ plus years of experience in Channel Sales, outside sales and/or account management Cloud Telephony, Unified Communication, Contact Center Sales experience required You will have a demonstrated track record of success in one or more of the following areas: sales, partner-led sales and executive relationship building. Have a strong grasp of solution and value-based selling, preferably from experience they garnered working in the enterprise business applications space. Superior oral/written communication and listening skills are also a must, given the diverse role types this individual must engage with on a daily basis. Strong teamwork skills are also required to successfully work in what is a highly matrixed environment. Willing to travel <50% Diversity, Inclusion, and Equal Opportunity We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Location: Portugal Workplace: remote Are you passionate about using the power of communication data to build intelligent, intuitive AI experiences? Do you thrive on owning a product area – from discovering what customers need to shipping it with your engineering team? If so, Intermedia’s AI & Data Product Management team is seeking a hands-on Product Manager to help deliver the next generation of AI-powered capabilities across our UCaaS and CCaaS products. This is a role for a product manager ready to own a slice of the roadmap end to end – more ownership and customer-facing discovery than a product owner, working shoulder-to-shoulder with engineering and UX to turn ideas into products customers love. About Intermedia Intermedia is a leading provider of cloud-based communication and collaboration solutions, empowering over 140,000 businesses and 7,500 partners with UCaaS, CCaaS, and productivity tools. We’re committed to delivering secure, easy-to-use solutions, backed by industry-leading reliability and support. Our AI & Data team is at the forefront of innovation, leveraging the wealth of communication data generated across our platforms to develop intelligent tools and insights that drive customer success. We believe in a collaborative, hands-on approach where every team member contributes their unique skills to create products that truly make a difference. We are a roll-up-your-sleeves-and-get-into-the-details product management team where, irrespective of your position, you can contribute your skills and energies to help improve our products. About the Role As a Product Manager on the AI & Data team, you will own a product area within our AI portfolio, defining what to build and why, and partnering directly with engineering to deliver it. You will run discovery with customers and stakeholders, shape a prioritized roadmap for your area, write clear requirements, and see features through from concept to launch. You will use metrics and customer feedback to understand how your product is performing and where to invest next. Your focus will be on AI-driven experiences, requiring strong analytical skills, a good sense for UI/UX and usability, and excellent communication. You will work with globally distributed teams, making effective asynchronous communication essential. This is a mid-level role ideal for someone who combines ownership and product judgment with strong, detail-oriented delivery. You’ll help shape the strategy and roadmap for your product area and own how it gets delivered — the broader, longer-term vision for the area is set in partnership with the Senior Product Manager or team lead. Key Responsibilities Own the roadmap for a defined product area, balancing customer needs, business goals, and technical realities. Run discovery with customers, stakeholders, and data to identify problems worth solving and validate solutions. Translate opportunities into clear requirements, user stories, and acceptance criteria, and partner with engineering to deliver them. Work closely with UI/UX to shape intuitive, high-quality experiences, coordinating prototypes and design assets. Prioritize and maintain a healthy backlog and participate actively in Agile ceremonies. Track product performance through metrics, customer satisfaction, and usability feedback, and act on what you learn. Stay aware of competitive and market dynamics in your area and feed that insight into planning. Communicate progress, risks, and timelines to stakeholders, setting and managing expectations proactively. Collaborate with other product managers to align priorities and ensure a coherent product experience. Requirements Strong product sense for AI-powered features — you can reason about what LLMs and AI agents can and can’t do, and translate that into sound product decisions. 3+ years of product management experience delivering software products, ideally in a SaaS environment. Demonstrated ownership of a product area or feature set from discovery through launch. Strong analytical mindset, comfortable using data and customer feedback to make decisions. Good sense for UI/UX and usability, with the ability to partner effectively with design. Excellent communication and presentation skills, able to align engineering, design, and stakeholders. Experience working with Scrum or other Agile frameworks alongside engineering teams. Strong technical aptitude and problem-solving ability. Bachelor’s degree in a relevant field, or equivalent professional experience. Upper-intermediate or higher English proficiency, with strong asynchronous communication skills. Would Be a Plus Experience building customer-facing AI or data-driven products. Familiarity with product analytics and experimentation (A/B testing, funnel and usage analysis). Experience with UCaaS/CCaaS or other SaaS products. Familiarity with modern AI concepts, LLMs, or machine learning workflows. Why Join Us You will own meaningful parts of an AI product portfolio that helps customers work smarter and more efficiently, with the autonomy to shape what gets built and the support of a passionate, cross-functional team. If you’re ready to own, build, and help shape the next wave of AI-driven communication, we’d love to hear from you.