Location: San Francisco, California; New York, New York
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
As a Global Security Program Manager on Notion’s Global Safety & Security team, you’ll help protect our people, workplaces, and operations across a distributed global portfolio. This role exists to bring greater consistency to physical security programs as Notion scales—strengthening technology, vendor operations, incident readiness, and local execution without losing the welcoming experience we want employees and guests to feel. You’ll work across Workplace, People, IT, Legal, business leaders, vendors, and building partners, balancing hands-on operations with repeatable program design. This is a remote role based in the United States, with travel to Notion offices, events, and other locations expected—up to 50% based on operational needs.
A GREAT TUESDAY:
- Review regional differences in access control or visitor management and turn them into clear priorities for the global parity project.
- Work with a vendor or building manager to resolve a security gap, balancing local context with global standards.
- Draft an incident update, using AI to improve clarity, then validate the details and judgment behind the message.
- Coordinate international project work while responding thoughtfully to an urgent operational issue.
WHAT YOU'LL ACHIEVE:
- By your 90th day, kick off a global physical security parity project that creates shared visibility into regional practices, gaps, and priorities.
- By your 90th day, use AI to accelerate clear, effective communications, reduce busywork, and keep detail-heavy work accurate and reviewable.
- By the end of your first year, take ownership of Notion’s physical security technology program, improving how systems, data, and operating practices support safe and resilient workplaces.
- By the end of your first year, demonstrate program ownership in one major physical security or safety pillar, such as business continuity and disaster recovery, event security, travel risk management, monitoring operations, crisis management, guard force operations, or governance.
- By the end of your first year, deliver multiple international projects with clear plans, sound judgment, and effective coordination across regions, vendors, and cross-functional partners.
SKILLS YOU'LL NEED TO BRING:
- Demonstrated ability to own physical security or safety programs across multiple sites or regions, including security technology, access control, incident response, or vendor operations.
- Effective project management skills, with the ability to move multiple international projects from ambiguity to clear plans, decisions, and delivery.
- Clear, thoughtful communication with internal partners, vendors, building management, and local stakeholders—especially when translating security requirements into practical action.
- A service-oriented approach and eagerness to help create secure, welcoming workplace experiences; you bring curiosity, ownership, and sound judgment to how you work with others.
- Novice AI proficiency and a willingness to use AI as a practical collaborator for communication, accuracy checks, documentation, and reducing repetitive work.
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco or New York City, the estimated base salary range for this role is $208,000 – $233,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550?pvs=74 and NYLL 144 https://notion.notion.site/Ashby-AI-Bias-Audit-2b0efdeead05803bbbfae159ec86c528.
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
ГибридSan Francisco, California; New York, New York
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.
The Online Storage team provides a set of managed databases as a platform, used to persist data for all Affirm services. Our platform enables self-service access to OLTP storage systems, including Relational DB(MySQL), KV(DynamoDB), Distributed SQL(TiDB) and Cache(Redis). As a team, we are responsible for various data and access patterns, including but not limited to mission-critical financial transactional data, data science models, and any new persistence use case. These responsibilities require us to learn and gain deep expertise in various database systems.
We are looking for a talented Senior Software Engineer who can architect, build and scale Relational and Distributed SQL Databases identifying opportunities to improve how we build, productionize, operate and improve this mission-critical infrastructure to unlock substantial value within our business. You’ll have the opportunity to directly influence your team’s roadmap in close collaboration with your peers, share your knowledge and expertise with others and learn from some of the best on our shared mission to deliver honest financial products that improve lives.
What you’ll do
You will build and operate the control plane for large-scale distributed SQL databases such as MySQL and TiDB, automating provisioning, failover, backups and upgrades end to end.
You will design and execute reliability-focused schema and data migrations across multi-tenant database clusters, with zero downtime for the products that depend on them.
You will own the networking stack that connects services to storage on Kubernetes, including connection proxies such as ProxySQL, and tune it for latency, resilience and failover.
You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have a total of 5+ years of experience as a software engineer.
You are experienced in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, Terraform and Kubernetes.
You have in-depth, hands-on experience with large-scale database deployments in a production environment.
You have expertise in distributed databases and database technologies such as MySQL(Preferred), TiDB(Preferred), Postgres, Spanner, Vitess, CockroachDB etc.
Solid understanding of distributed database architecture, data modeling, and performance tuning. Particularly, expertise in SQL tuning and performance optimization techniques.
You have expertise in database benchmarking, load testing, and capacity planning.
You are familiar with connection poolers and proxies such as ProxySQL, RDS Proxy, Pg Bouncer, PgDog etc.
You have built control-plane or automation tooling for databases, such as provisioning, failover, upgrades or schema migrations, ideally on Kubernetes.
You have executed zero-downtime migrations and major version upgrades on production databases, and have built CLI tooling or runbooks to make those procedures repeatable.
You understand Kubernetes networking, service discovery and TLS well enough to debug connection and failover problems between services and databases.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
This remote role is open only to candidates residing in Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland and Labrador, Nova Scotia, Ontario, Prince Edward Island, or Saskatchewan.
Pay Grade - N
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
CAN base pay range per year: $
153,000
-
213,000 CAD.
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
The Data and Storage Services team is responsible for Affirm's data infrastructure across OLTP and OLAP systems, spanning critical online checkout databases, batch orchestration, streaming infrastructure, event-driven frameworks, BI, analytics tooling, large-scale data platforms, and agentic data tools such as semantic layers and internal platform data applications. Our mission is to provide trustworthy, intuitive, and cost-efficient solutions for Affirmers to secure, store, analyze, and transform data at exceptional scale.
The Online Storage team provides a set of managed databases as a platform, used to persist data for all Affirm services. Our platform enables self-service access to OLTP storage systems, including Relational DB(MySQL), KV(DynamoDB), Distributed SQL(TiDB) and Cache(Redis). As a team, we are responsible for various data and access patterns, including but not limited to mission-critical financial transactional data, data science models, and any new persistence use case. These responsibilities require us to learn and gain deep expertise in various database systems.
We are looking for a talented Senior Software Engineer who can architect, build and scale Relational and Distributed SQL Databases identifying opportunities to improve how we build, productionize, operate and improve this mission-critical infrastructure to unlock substantial value within our business. You’ll have the opportunity to directly influence your team’s roadmap in close collaboration with your peers, share your knowledge and expertise with others and learn from some of the best on our shared mission to deliver honest financial products that improve lives.
What you’ll do
You will build and operate the control plane for large-scale distributed SQL databases such as MySQL and TiDB, automating provisioning, failover, backups and upgrades end to end.
You will design and execute reliability-focused schema and data migrations across multi-tenant database clusters, with zero downtime for the products that depend on them.
You will own the networking stack that connects services to storage on Kubernetes, including connection proxies such as ProxySQL, and tune it for latency, resilience and failover.
You will be responsible for owning and delivering quarterly goals for your team, leading engineers on your team through ambiguity to solve open-ended problems, and ensuring that everyone is supported throughout delivery.
You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs.
You will proactively identify project, process, technology or business issues, advocate for them, and lead in solving them.
You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts.
You will foster a culture of quality and ownership on your team by setting or improving code review and design standards for your team, and advocating for them beyond your team through your writing and tech talks.
You will help develop talent on your team by providing feedback and guidance, and leading by example.
What we look for
You have a total of 5+ years of experience as a software engineer.
You are experienced in designing, developing and launching backend systems at scale technologies like Python, Kotlin, AWS, MySQL, Terraform and Kubernetes.
You have in-depth, hands-on experience with large-scale database deployments in a production environment.
You have expertise in distributed databases and database technologies such as MySQL(Preferred), TiDB(Preferred), Postgres, Spanner, Vitess, CockroachDB etc.
Solid understanding of distributed database architecture, data modeling, and performance tuning. Particularly, expertise in SQL tuning and performance optimization techniques.
You have expertise in database benchmarking, load testing, and capacity planning.
You are familiar with connection poolers and proxies such as ProxySQL, RDS Proxy, Pg Bouncer, PgDog etc.
You have built control-plane or automation tooling for databases, such as provisioning, failover, upgrades or schema migrations, ideally on Kubernetes.
You have executed zero-downtime migrations and major version upgrades on production databases, and have built CLI tooling or runbooks to make those procedures repeatable.
You understand Kubernetes networking, service discovery and TLS well enough to debug connection and failover problems between services and databases.
You have experience defining a technical plan for the delivery of a significant feature or system component with an elegant, simple and extensible design. You write high quality code that is easily understood and used by others.
You are proficient at making significant changes in a large code base, and have developed a suite of tools and practices that enable you and your team to do so safely.
Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders.
You have strong verbal and written communication skills that support effective collaboration with our global engineering team.
This position requires either equivalent practical experience or a Bachelor’s degree in a related field.
Pay Grade - N
Equity Grade - 9
Employees new to Affirm typically come in at the start of the pay range.
Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $
195,000
-
255,000
USA base pay range (all other U.S. states) per year: $173,000-233,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: San Francisco, California
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We’re looking for a Strategic Finance Business Partner to support our AI team and other business functions. Our Strategic Finance Business Partnership team serves as a trusted advisor to the company, driving our financial planning, forecasting, and review processes, and guiding critical decisions through insightful analyses and strategic thought partnership.
This is a high-impact role on a lean team: you’ll partner deeply across Engineering and Product to strengthen executive-level visibility into financial performance, improve forecast accuracy, and evaluate strategic investments across our product.
This role is based San Francisco. We work from our offices on Mondays, Tuesdays and Thursdays (our Anchor Days) because we do our best thinking and building together in person. We’re looking for someone who’s excited to work alongside the team during those days.
WHAT YOU'LL ACHIEVE:
- Embed deeply within the AI team and broader business as a trusted financial partner. Understand key cost drivers and the product roadmap to proactively surface financial implications, risks, and opportunities.
- Own weekly and monthly AI cost reporting end to end, delivering clear visibility into spend, usage, key trends, and anomalies for executives and functional leaders.
- Deliver thoughtful analyses to support strategic decisions with strong judgment, speed, and attention to detail.
- Support the monthly close and reporting process with Accounting, vendor and PO tracking, budget-versus-actuals cost analyses, and flux reviews
- Partner with the AI team, Product, Data Science, Engineering, and other cross-functional teams to deliver accurate forecasts and budgets.
- Strengthen AI cost data and reporting infrastructure by identifying data gaps, improving recurring workflows, and using AI and automation to make reporting more durable, scalable, and timely.
SKILLS YOU'LL NEED TO BRING:
- 2-4 years of experience in FP&A, Strategic Finance, and/or Corporate Finance
- Experience with financial modeling, forecasting, budgeting, financial close, and reporting (budget vs. actuals, etc.)
- Data fluency and the ability to navigate complex datasets, including identifying anomalies or data gaps.
- Intellectual curiosity, strong analytical judgment, and the ability to move from detailed data to a clear point of view on performance, risks, and opportunities
- Comfortable partnering directly with senior leadership and building strong cross-functional relationships
- Strong work ethic, reliability, and attention to detail — “get it done” attitude
- You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results.
NICE TO HAVES:
- Experience with a high-growth tech company, including native AI, SaaS, or consumption-based businesses
- Experience with NetSuite, Workday, Zip, and planning tools (Pigment, Adaptive, Anaplan)
- Working knowledge of SQL
Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated base salary range for this role is $120,000 - $140,000 per year.
By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy https://notion.notion.site/Notion-Global-Recruiting-Privacy-Policy-fc3eb4e829354a26a2bb6fd5e289b550. https://dev.notion.so/a3ce416456924276a59de91bca740028?pvs=21
#LI-Onsite
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: United Kingdom
SingleStore is looking for an accomplished sales professional to join our Sales Team. AI is moving from experimentation into production, and this role is an opportunity to break into AI while doing meaningful enterprise selling.
As an Account Executive, AI Hunter, your job is simple: create new SingleStore customers. You will find companies building AI applications where data access, real-time context, memory, retrieval, or operational scale is becoming a constraint—and turn those challenges into new SingleStore customers. You will own a broad territory, build a majority self-sourced pipeline, create demand in an emerging category, and close greenfield enterprise opportunities.
This is a true hunting role. You will engage customers before they have a defined project, develop customer-specific points of view, create urgency around business and technical problems, work with technical experts to land first production workloads, and build a measurable new-logo business with broad ownership. The ideal candidate is a measurable enterprise hunter who is competitive, curious, technically credible, resilient, and able to sell business outcomes. Direct AI sales experience is valuable, but proven selling ability and technical curiosity matter more than a narrow “AI seller” title.
Role and Responsibilities
Build and execute a territory strategy for net-new customer acquisition.
Prospect fearlessly across a broad account universe using proactive, persistent outbound, account-based, partner, and market-education motions; stay resilient and effective through rejection and ambiguity.
Form account hypotheses, map the buying center, and earn first meetings with relevant points of view tailored to the customer.
Engage executive, business, technical, security, and procurement stakeholders.
Lead great business-first discovery, connect AI and data challenges to fundable goals, and build quantified ROI, TCO, or operational-impact cases.
Build and develop champions, multi-thread the buying group, earn executive and economic-buyer access, and maintain stakeholder alignment; own the stakeholder plan, mutual action plan, close plan, value case, stage gates, forecast, and commercial outcome.
Lead complex sales cycles through technical validation, security, legal, procurement, negotiation, and close.
Partner with Solutions and Forward Deployment Engineers and cross-functional teams to validate technical fit and establish the first production workload.
Navigate competitive displacement and maintain disciplined activity management, CRM hygiene, reporting, qualification, forecasting, and opportunity management; showcase clear metrics such as pipeline created, meetings, conversion, quota attainment, and new-logo performance.
Be AI fluent: use AI and research tools productively and responsibly while applying judgment, validating outputs, and separating facts from hypotheses.
Travel within the assigned territory as required.
Required Skills and Experience
5+ years of quota-carrying B2B enterprise software sales experience, ideally selling to large or technically sophisticated organizations; experience in data, cloud, analytics, AI, or adjacent technical domains is a plus.
Repeated, quantified quota success with clear ownership of new-logo wins and self-sourced pipeline.
Experience closing complex, multi-stakeholder deals involving executives, technical evaluators, security, legal, finance, procurement, and partners.
Ability to sell measurable business outcomes and build ROI, TCO, or operational-impact cases.
Technical fluency in an adjacent domain such as databases, data infrastructure, analytics, AI/ML, cloud, Kubernetes, developer tools, cybersecurity, observability, or open-source software.
Strong qualification, account planning, forecasting, CRM, negotiation, and deal-management skills.
Learning velocity and coachability, demonstrated through specific behavior change after feedback; ability to explain technical concepts clearly to technical and executive audiences.
Executive presence, customer trust, resilience, intellectual honesty, and excellent communication skills.
B.A., B.S. degree or equivalent in a related field.
Experience with Fortune 500 or security-sensitive organizations, cloud ecosystems, open-source or consumption-based products, or emerging categories is preferred.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
SingleStore’s salary range for this role is £140,000 - £230,000
For candidates residing in California, please see our
California Recruitment Privacy Notice
. For candidates residing in the EEA, UK, and Switzerland, please see our
EEA, UK, and Swiss Recruitment Privacy Notice.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£90,630
—
£122,617 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$142,800
—
$193,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Remote, Canada; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As a Professional Services Technical Architect at GitLab, you'll lead the technical direction of customer engagements from early scoping and discovery through delivery. You'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and you'll make sure deliverables align with customer requirements and the Statement of Work (SOW). You'll coordinate and guide implementation work across GitLab Professional Services and partner consultants, support customers deploying GitLab in cloud and on-premises environments using tools like Terraform, Ansible, and the GitLab Environment Toolkit, and perform migrations to GitLab using Congregate. You'll provide DevOps and DevSecOps consulting and best practices, contribute reusable collateral such as documentation, delivery kits, and training materials, and share product release updates to help the team deliver consistent outcomes. This role combines deep technical expertise with customer-facing leadership in GitLab's remote, asynchronous, and values-driven environment.
What you’ll do
Designing and delivering GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices
Leading source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate
Building repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices
Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff.
Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations.
Evaluate and communicate scalability and security considerations (including compliance constraints) in proposed GitLab reference architectures and implementation plans.
Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET) aligned to reference architectures.
Plan and execute source system migrations to GitLab using Congregate, partnering closely with customer stakeholders to reduce risk, protect data integrity, and minimize downtime.
Provide DevOps and DevSecOps consulting and best-practice guidance, including advising on internal frameworks such as the Delivery Governance Framework (DGF) and GitLab Flow.
Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact (POCs), ensuring clear asynchronous communication and decision capture, effective execution, and high-quality outcomes.
Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials, and by leading enablement sessions on how to deliver and position service offerings.
Maintain and improve delivery automation assets with an emphasis on code cleanliness, maintainability, and appropriate unit/integration testing.
Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers, stay current on monthly GitLab releases, and help Regional Delivery Managers with technical vetting and staffing assessments while maintaining a 55% billable utilization.
Review and provide input to Professional Services training materials and presentations
Develop case studies, presentations, design documentation, and best-practice methodologies
Work closely with customer project teams to ensure accurate task-level articulation of work required
What you’ll bring
Strong written and verbal communication skills, including the ability to lead technical discussions with customers and partners and communicate risks/trade-offs clearly in an asynchronous environment.
Prefer location in PST, MST or CST timezone alignment. Comfortable with up to 30% travel at times.
Demonstrated experience delivering two or more of the following consulting services: source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services.
Enterprise software development experience, with the ability to translate requirements into clear technical designs and implementation plans.Progressive DevOps platform experience, including designing and implementing reliable, scalable systems with clear performance and security trade-offs.
Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments, including using tools such as Terraform and Ansible.Ability to write clean, maintainable automation/integration code (e.g., Terraform modules, Ansible roles, scripts) and validate changes with appropriate testing and code review.
Experience performing migrations to GitLab, including using Congregate or similar migration tooling.Working knowledge of data consistency and integrity concepts (e.g., ACID properties) and how they impact migration design and performance trade-offs.Strong problem-solving, decision-making, organizational, and time management skills, with the ability to manage multiple priorities with minimal supervision.
Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience
About the team
The Professional Services Technical Architect is part of GitLab's Professional Services organization. We partner with customers who are transitioning to GitLab, expanding how they use an existing GitLab installation, or planning complex upgrades to their infrastructure and processes. Our team brings a diverse set of skills across GitLab deployment, maintenance, and day-to-day usage, along with deep technical knowledge of adjacent tools and platforms. Working closely with Engagement Managers, partner consultants, and customer stakeholders, we focus on delivering high-quality outcomes, sharing best practices, and helping customers realize faster time to value from their GitLab investment. We operate in GitLab's remote, asynchronous environment and rely on clear documentation and transparent communication to collaborate effectively.
This role models skills and behavior aligned with GitLab Values and typically reports to the Regional Delivery Manager. As a Professional Services Technical Architect, you will work more independently than an associate consultant, leveraging deep technical expertise to drive customer outcomes.
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$123,840
—
$209,520 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
About the role
Sr. Director, AI Enterprise Partnerships
· Turing Intelligence · United States (New York City preferred) · Full-time
Turing Intelligence builds and deploys AI systems for Global Financial customers and some of the world’s largest financial institutions, including the world’s largest asset manager, a leading global alternative asset manager, a top-tier investment bank, and a Fortune 50 consumer goods company. We run as a startup inside Turing, and our forward-deployed engineers work directly in client environments.
The foundation-model providers sell models and enterprise agreements, but they do not want to staff the implementation. Their customers still need someone to build real systems on those models, and that is our business. When a model provider recommends implementation partners into one of its enterprise accounts, we want Turing to be on that list.
We already have working relationships with two of the leading foundation-model providers. Both partners know us, but almost no revenue flows through either channel yet. We are hiring the Sr. Director, AI Enterprise Partnerships to change that: to sell Turing through and with these partners, run the partner programs behind that motion, and own the revenue that comes through the channel.
This is a hands-on, player-coach role. You will work on your own at first, and if the channel proves itself, you may build a team under it.
What you'll do
Sell through and with our partners
Pitch Turing to the partners' account executives and field teams, so they recommend us into their enterprise accounts
Build partner-sourced and partner-influenced pipeline by mapping partner account teams onto our target accounts and joining their account planning
Co-sell in the field: joint account plans, shared pursuit calls, and joint proposals
Route Turing-originated enterprise demand toward partner consumption, which earns referrals back to us
Own the revenue that comes through the channel, and grow it quarter over quarter
Run the partner programs
Manage each program end to end: onboarding, registrations and referrals, certifications, tier progression, partner credits, market development funds, and training
Keep the paperwork and tracking tight and consistent, and own partner pipeline reporting as the single source of truth inside Turing
Run the partner cadence: regular partner check-ins, quarterly business reviews, executive meetings, and partner events
Keep our engineers certified and current on each partner's platform, and turn each model or platform launch into activity across our accounts
Treat competing partners fairly
Manage partners who compete with each other, keeping each partner's information separate and giving none of them an advantage over another
Raise conflicts early and honestly, including where a partner's own services team competes with us or where our delivery capacity cannot back a commitment we are asked to make
Work across Turing
Run the channel much as a general manager runs a vertical, working mostly with our financial services (BFSI) business and with other verticals as accounts require
Build the case studies and references partners ask for before they recommend us, starting from delivered work and new wins
Partner with our delivery leaders to make sure every commitment made through the channel can be staffed and delivered
What we're looking for
Required
5+ years in partnerships, alliances, or channel, including at least 2 years carrying a quota or a partner-sourced revenue target
Partner or alliance experience on the services side: you have managed a professional services or consulting firm's partnerships with cloud or technology vendors, ideally at a boutique or mid-size firm
Both halves of the job: you have pitched your firm to a vendor's account teams and won referrals, and you have run a partner program's registrations, co-sell, tiers, and funding
Fluency in the partner playbook: sourced versus influenced attribution, deal registration, co-sell, cloud marketplaces, and market development funds
Discretion: you can manage partners who compete with each other and keep each relationship fair and separate
Commercial judgment: you can read a P&L, model a referral structure against a margin floor, and tell revenue from profitable revenue
Range: comfortable with a partner's field rep and a partner's executive, and with a delivery lead and a general manager inside Turing
A player-coach who wants to do the work directly and build a channel from early stage
Preferred
AI experience: partnerships with a foundation-model provider or AI platform, or selling AI implementation work
Enough technical fluency to discuss model selection, agents, and deployment with an enterprise CTO or a partner's solutions architect
Experience managing two or more competing vendor partnerships at the same time
Experience selling into enterprise financial services
How you'll be measured
The first measure is revenue, and revenue growth, through the partner channel. Behind it sit partner-sourced pipeline, partner-influenced revenue and joint customer wins, gross margin on partner-sourced work, partner tier progression, and the number of certified engineers on each partner platform.
Compensation
The compensation range for this role is $240,000–$260,000.
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation
Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests.
Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment
Previous software development experience in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Building with REST APIs
Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences
Desired:
Experience with new business accounts and evangelizing new use cases and technology
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security
Experience with sales methodologies
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
Credit-based and consumption-based offerings are becoming central to how GitLab monetizes. The systems that meter, rate, and bill that consumption sit underneath all of it. You'll own the backend usage billing pipeline and its product direction while supporting the Monetization Platform and Infrastructure team as it modernizes the foundations underneath it.
When another GitLab team launches a credit-consuming capability, you'll help them make it billable across GitLab.com, self-managed, and GitLab Dedicated. This is a technical, systems-oriented product role: success means building a monetization platform other teams can launch on quickly and correctly, rather than shipping customer-facing UI.
What you’ll do
Own the product direction for metering, aggregation, and rating in GitLab's usage billing pipeline, including the Zuora and CustomersDot integrations that turn usage into invoiced revenue.
Make onboarding a new credit-consuming capability a repeatable process rather than a bespoke project each time.
Partner with product teams on what to instrument, how to meter and price usage across GitLab.com, self-managed, and GitLab Dedicated, and what it takes to be billable on launch day. Stay ahead of their roadmaps so billing doesn't delay launches.
Prioritize pipeline scalability, performance, and reliability as consumption grows, balancing those investments against new capability enablement.
Own billing defect detection and remediation so errors surface before they reach a customer's invoice and billing outcomes remain auditable.
Support the Monetization Platform and Infrastructure team by framing problems, explaining the value of platform investments, and prioritizing them against operational risk.
Define and track measures of billing accuracy, pipeline reliability, cost to serve per capability, and time to monetize so teams can make informed pricing decisions.
What you’ll bring
Experience owning the product direction of consumption- or usage-based billing systems.
Experience with Zuora or a comparable billing and revenue platform, and an understanding of how product and finance systems interact.
Experience with prepaid, commitment, or credit-drawdown pricing models (balances, reservations, overage, expiration) and the edge cases they create in billing and revenue.
Experience launching new products or pricing models while coordinating across engineering, Finance, Legal, Compliance and go-to-market teams.
Ability to bring together teams you don't manage around work their launches depend on.
Experience defining problems for platform or backend teams whose users are often other teams.
Clear written communication in an all-remote, asynchronous environment; you'll use issues, epics, and direction pages to lead.
Familiarity with developer tooling, financial audit or revenue recognition, or an engineering background can help, but isn't required.
You use AI tools as part of how you work: prototyping, analysis, spec writing, and investigation.
About the team
In Monetization, we coordinate across engineering, Finance, Legal, Compliance and go-to-market on new products and pricing models. Our remote, asynchronous work uses written issues, and epics to keep decisions visible.
Remote-Global
The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our
benefits
and
equity
. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary.
United States Salary Range
$139,200
—
$235,200 USD
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris
Workplace: Hybrid
ABOUT VOODOO
Voodoo is a consumer tech company founded in Paris in 2013, with one mission: entertain the world. Today we are 1,000 people, generating $1b+ in annual revenue, profitably. Our games and apps have passed 7 billion downloads and reach 200 million+ active users every month, making Voodoo the #3 mobile publisher worldwide in downloads, after Google and Meta. We were backed by Goldman Sachs, Tencent and GBL along the way.
TEAM
Our Corporate teams support the company's performance and growth whilst putting people at the core of everything they do. As a French tech leader and global successful company, our Corporate teams are constantly looking for ways to innovate and increase organization efficiency to keep Voodoo ahead of the market. Voodoo's Corporate function is composed of three teams: HR, Legal and Finance, working together to drive Voodoo's success.
We are looking for a Procurement Manager - FinOps with a solid background in cloud cost management and vendor negotiations. You will be part of a high-performing Procurement team and will have direct impact on one of Voodoo's largest cost lines: cloud and data infrastructure.
ROLE
Your main challenges will be to:
- Own all IT indirect procurement: SaaS tools, software licences, data platforms, observability tooling, and any tech vendor relationship
- Lead global negotiations on IT spend and drive subsequent savings, running benchmarks to ensure Voodoo pays the right price
- Own cloud cost visibility (GCP, AWS) by maintaining billing data and dashboards (BigQuery exports, BI tooling) and leading monthly cost reviews with Engineering and Finance
- Build data-driven cost reduction strategies through unit economics by product and workload (cost per user, per event, per training run)
- Prepare and run cloud vendor negotiations: GCP committed-use discounts, enterprise agreements, AWS Savings Plans, renewal calendars, and price benchmarks
- Challenge internal needs and partner with Engineering on cloud optimization opportunities, including rightsizing, storage tiering, egress, and query-cost reduction
- Drive renewals to successful completion and put in place contracts and MSAs, working closely with Legal
- Track realized savings against joint targets and forecast IT and cloud spend in collaboration with FP&A
- Own procurement processes and drive strategies that deliver efficiency and ROI across the full IT scope
PROFILE
- 5 to 8 years of experience in FinOps, cloud cost management, procurement, or data-heavy analytics, ideally within a scale-up, hyperscaler, or cloud consulting environment
- Able to open a raw billing export and extract meaningful insights autonomously
- Solid working knowledge of cloud pricing mechanics: committed-use discounts, savings plans, spot instances, storage classes, egress pricing, and BigQuery pricing models
- Commercial mindset with the ability to build fact-based negotiation cases and drive vendor negotiations
- Credible with technical audiences: able to defend analyses in front of senior engineers and translate findings for Finance stakeholders
- Result-oriented, autonomous, and problem-solving oriented
- Willing to evolve in a fast-paced environment
- Fluent in English; French is a plus
- FinOps Certified Practitioner or GCP certification is a plus
- Experience with gaming or adtech data stacks (streaming pipelines, ML workloads) is a plus
BENEFITS
- Competitive salary based on experience
- Swile Lunch voucher
- Gymlib (100% covered by Voodoo)
- Premium healthcare coverage with SideCare, 100% covered for you and your family
- Wellness activities in our Paris office
- Remote Fridays
Location: Remote
Workplace: Remote
We are building AI to simulate the world through merging art and science.
We believe that world models are at the frontier of progress in artificial intelligence. Language models alone won’t solve the world’s hardest problems – robotics, disease, scientific discovery. Real progress requires models that experience the world and learn from their mistakes, the same way that humans do. And this kind of trial and error can be massively accelerated when done in simulation, rather than in the real world.
World models offer the most clear path to general-purpose simulation, changing how stories are told, how scientific progress is made and how the next frontiers of humanity are reached.
Our team consists of creative, open minded, caring and ambitious people who are determined to change the world. We aspire to continuously build impossible things and our ability to do so relies on building an incredible team. If you are driven to do the same, we'd love to hear from you.
*Titles posted to our careers page are updated regularly to best advertise the role and expected seniority, but internally we have a flat titling system with two types of titles: one for individual contributors and one for people managers.
ABOUT THE ROLE
*Open to hiring in London and APAC.
We're building a creative platform used by artists, filmmakers, and teams at some of the world's most recognized brands. Our support org handles everything from a five-minute billing question to a technical escalation, and we're building out a dedicated tier for the first kind so our more experienced specialists can focus on the second.
We're looking for a Support Representative who's accurate, fast, and comfortable following a process closely under volume. No creative or AI background required. We'll train you on the product.
WHAT YOU’LL DO
- Resolve high-volume, tickets across account access, billing, and plan questions for Free, Standard, and Pro and Max users
- Use existing macros, playbooks, and AI support layer suggestions to close tickets accurately and quickly
- Recognize when a ticket needs product judgment or creative-tool troubleshooting, and route it to Tier 2 Support or Enterprise
- Flag recurring questions that don't have a macro yet
WHAT YOU’LL NEED
- Clear, accurate written communication, especially on process-driven, checklist-style work
- Comfortable with repetitive, high-volume work without losing accuracy
- Prior experience with tools like Zendesk, Notion, or Slack is a plus, not a requirement
- 0-2 years in any customer-facing or process-driven role (preferably in SaaS, but not required)
- Enough curiosity to spend a little time in the product or help docs before talking to us. No creative background needed, just evidence you looked
WHAT SETS GREAT CANDIDATES APART
The best people in this role follow the playbook precisely and know exactly when a ticket doesn't fit it. They don't force a wrong answer to hit volume, and they don't escalate everything out of caution either. They've put in enough time with Runway to have a real sense of what it does and who uses it, so a ticket that's slightly off-script doesn't stump them, even without a creative background. When they see the same question surface three times, they ask whether it should become a macro instead of just answering it a third time.
Runway strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on competitive market rates for our size, stage and industry, and salary is just one part of the overall compensation package we provide.
There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.
Lastly, the provided range is the expected salary for candidates in the U.S. Outside of those regions, there may be a change in the range, which again, will be communicated to candidates.
WORKING AT RUNWAY
Great things come from great teams. https://www.youtube.com/watch?v=kwmj4ato2kw&ab_channel=Runway We’d love to hear from you.
We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. So regardless of race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply.
More about Runway
- Universal World Simulator https://runwayml.com/world-simulator.html
- GWM-1 https://runwayml.com/research/introducing-runway-gwm-1
- Gen-4.5 https://runwayml.com/research/introducing-runway-gen-4.5
- General World Models https://runwayml.com/research/introducing-general-world-models
- Robotics SDK https://runwayml.com/research/introducing-runway-gwm-1#robotics-section
- Conversational Real-time Agents https://runwayml.com/research/introducing-runway-gwm-1#avatars-section
- Runway Studios https://runwayml.com/studios
We're excited to be recognized as a best place to work:
Crain's https://www.crainsnewyork.com/awards/best-places-work-2023 | InHerSight https://www.inhersight.com/companies/best/city/new-york-city-ny | BuiltIn NYC https://builtin.com/awards/new-york-city/2024/best-places-to-work | INC https://www.inc.com/best-workplaces/2024
Location: United States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco
Workplace: Remote
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: The Netherlands; United Kingdom; Spain
Workplace: Hybrid
We're looking for a Director of Product Management to own our security product strategy end to end - the vision, the roadmap, build vs buy decisions. You will set the multi-year investment strategy for our security offerings, go deep with engineering on database security, networking, and identity management. You will be the subject matter expert for other PMs navigating security-adjacent decisions..
Responsibilities
- Own the product vision, strategy, and multi-year roadmap for our security offerings, and make the case for it - internally with engineering and leadership, and externally with customers and the market.
- Go deep on database security, networking, and identity and access management (IAM) - enough to argue the details with engineering, not just approve what they propose.
- Partner closely with engineering, design, sales, and marketing to ship products that are actually secure, not just marketed that way.
- Translate complex security requirements into specifications and user stories that engineering can understand.
- Own backlog prioritization and the trade-offs that come with it, weighing business value, customer risk, and engineering cost.
- Drive go-to-market for security launches - positioning, sales enablement, documentation.
- Monitor how security features perform in the real world and use that data, not just instinct, to decide what to build next.
- Be the security subject-matter expert other teams come to, and provide guidance and coaching to PMs working on security-adjacent problems elsewhere in the org.
- Represent our security posture and roadmap externally - with top customers, prospects, and analysts when the conversation needs someone who actually understands the tradeoffs.
Qualifications
- 10+ years of product management experience in B2B SaaS, with a significant and sustained focus on security products or features, including experience setting security strategy at an organizational level.
- Real, hands-on experience with database security principles and best practices.
- Strong understanding of networking concepts and their security implications.
- In-depth knowledge of identity and access management (IAM).
- Security certifications (e.g., CISSP, CISM, CompTIA Security+) preferred.
- Solid program management skills: planning, execution, and risk management across multiple concurrent workstreams.
- A track record of representing product externally - with customers, analysts, or at industry events, and translating deep technical security topics for non-technical audiences.
- Experience guiding or informally mentoring other PMs, even without a formal reporting relationship.
- Strong communication and presentation skills, and the judgment to know when to escalate versus when to just make the call.
- Comfortable in a fast-paced, collaborative environment where priorities shift and you're expected to bring order to it, not just follow along.
PERKS
- Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries.
- Healthcare - Employer contributions towards your healthcare.
- Equity in the company - Every new eligible team member who joins our company receives equity.
- Time off - Flexible time off in the US, generous entitlement in other countries.
- A USD$500 Home office setup if you’re a remote employee.
- Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.
CULTURE - WE ALL SHAPE IT
As part of a rapidly scaling start-up, you will be instrumental in shaping our culture.
Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse.
EQUAL OPPORTUNITY & PRIVACY
ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
УдалённоseniorRemote Canada
УдалённоseniorRemote US
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоRemote, Canada; Remote, United States; Prefer location in PST, MST or CST timezone alignment; Comfort working in a remote, asynchronous environment, using documented decisions (e.g., issues, proposals, and runbooks) to keep work unblocked across time zones while collaborating effectively across GitLab team members, partners, and customer stakeholders.Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience; The base salary range for this role’s listed level is currently for residents of the United States only
seniorUnited States; For applicants from the European Union, please review
УдалённоRemote - US
УдалённоseniorRemote, United Kingdom; Remote, United States; The base salary range for this role’s listed level is currently for residents of the United States only
ГибридParis
УдалённоСША; Lastly, the provided range is the expected salary for candidates in the U.S
УдалённоUnited States; Denver; Chicago; Seattle; Austin; Atlanta; New York; Los Angeles; Boston; San Francisco