Location: New York City
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $222,502 and $266,212 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: Austin; US Remote
Workplace: Hybrid
Synthesia is the world’s leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US.
As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations.
Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow.
The role
We’re hiring Senior Solutions Engineers to build Synthesia’s pre-sales function in North America, focusing on Mountain, Central, and West regions. This is a founding role: you’ll be one of the first SEs, shaping the playbook, tooling, and best practices as we scale, not following an established model. If you’re excited by building while scaling, we’d love to hear from you.
As a Solutions Engineer at Synthesia, you will partner with Account Executives, Customer Success, and Product Marketing to run discovery, deliver demos, scope POCs, and design the technical solution for each deal. You will be a trusted advisor focused on the value customers get from Synthesia, and you’ll take what you learn in the field back to Product.
This is an incredible opportunity to join us as we become a multi-product company for the first time and continue to scale across North America. We're ideally looking for someone based in Austin, where we have an office, for this role, but welcome remote candidates to apply.
Sales cycle ownership
- Co-plan and execute discovery calls to understand customer requirements, their technical environment, and current business challenges.
- Design and deliver compelling demonstrations that solve customer problems, quantify the value of solving those problems, and tell a clear, credible story of how Synthesia solves them better than anything else.
- Understand and overcome technical objections and integration concerns; identify blockers early and develop solution paths with customers.
- Support stakeholder workshops that connect Synthesia to the buyer’s broader technology strategy on complex, multi-stakeholder deals.
- Partner with Account Executives to define account and deal strategy, advise on competitive positioning, assess opportunity stage, and forecast your book of business for leadership.
Demo excellence
- Design and execute repeatable demo methodologies that prove Synthesia’s business value quickly, whether the customer is deploying Studio at scale, designing Roleplay Sessions for skill building, or integrating Interactive Avatars into their product.
- Identify, build relationships with, and actively empower executive champions within customer organizations so they can advocate for Synthesia internally.
- Develop and maintain reusable assets across demo environments, use cases, integration templates, objections, and industry playbooks, brought to life directly in Synthesia’s platform.
- Support POC and pilot readouts as a business narrative, not a feature tour, learning to bring storytelling and executive presence to the room as you grow into more senior conversations.
- Provide technical guidance on platform capabilities, API and SDK integrations, security, compliance topics (SOC 2, GDPR, enterprise identity), and scalability for global deployments.
Product and industry expertise
- Maintain deep expertise on Synthesia’s platform capabilities across all product lines, roadmap, and positioning to highlight value-driving use cases.
- Develop deep vertical knowledge, establishing yourself as a subject matter expert and building trust with executive buyers.
- Stay ahead of the AI-native learning and enablement space, so you can credibly discuss how customers are shifting from current, static methods to interactive practice and measurable skill development.
Ecosystem collaboration
- Product: share customer and prospect product and competitive feedback with pre-sales leadership and Product, flagging pain points, missing capabilities, and gaps that surface in your deals to help shape the roadmap.
- Product Marketing: work with Product Marketing to understand and apply messaging and positioning in your deal cycles, and contribute to reusable assets like demo scripts and competitive battlecards.
- Customer Success: brief Customer Success on technical context and champion relationships at handoff, so your POCs and pilots convert cleanly into production deployments.
- Enablement: review and enhance enablement content based on what works best in preparing team members for client engagements, and deliver and evaluate certification as needed to accelerate understanding in the commercial team.
What we’re looking for
- We expect this person to have a minimum of 5+ years experience in pre-sales, solutions engineering, or customer-facing technical experience at SaaS companies.
- Strong consultative discovery, stakeholder management, and communication skills, with the ability to engage credibly with both executive decision-makers (CHRO, CLO, Head of L&D, CTO) and technical audiences (IT, security, developers).
- Technical depth in at least one area (creation flows, APIs, integrations such as LMS, HCM, CRM, and identity, security, or compliance) and a willingness to learn quickly across domains.
- Fluency with sales methodologies such as MEDDPICC and Command of the Message, and comfort translating technical requirements into business value and ROI conversations.
- A problem-solving approach built on gathering requirements, asking clarifying questions, and adapting solutions to customer needs.
- Excellent business and technical presentation skills, in person and remote, and the ability to explain complex AI and integration concepts clearly to both technical and non-technical audiences.
- Self-motivated and organized, with the ability to manage multiple POCs, demos, and customer conversations simultaneously while meeting deadlines.
- A collaborative mindset; you thrive working with AEs, Product, Customer Success, and other teams to drive customer and company success.
- Product orientation and genuine curiosity about how customers use technology.
- Willingness to travel to visit key customers for discovery, executive conversations, and on-site demos.
We’d be particularly excited if
- You're a MEDDPICC & Command of the Message expert.
- You bring experience with video AI.
Compensation
This is a Senior Solutions Engineer position, and we expect to pay between $211,197 and $257,901 OTE (on-target earnings), split 70% base / 30% variable, with the variable portion paid quarterly.
Location: United States (Remote)
Workplace: Remote
About Teleport
Don't wait for the future of infrastructure. Be part of it.
Teleport is the AI Infrastructure Identity Company. We're solving one of the hardest problems in security: giving every human, machine, workload, and AI agent a cryptographically secured identity, improving engineering velocity while maintaining security. We make trusted computing simple. This gives you the freedom, power, and autonomy to build and innovate with confidence.
Remote-first and globally distributed, we work with companies like Nasdaq, DoorDash, and Elastic to secure infrastructure for an AI world.
As a member of the Teleport Customer Solutions Team, you will be responsible for implementing, supporting, evangelizing, and expanding Teleport at our top customers throughout the entire customer lifecycle. As a Senior Field Engineer, you will be dedicated to proactively driving adoption so that our customers achieve the maximum value from all Teleport products and solutions.You will work directly with our customers to help design solution architecture, deploy and configure Teleport hands-on, relay implementation best practices, provide triage and debugging of technical issues, develop and maintain training programs, evangelize the solution to a wider customer organization, and plan and assist with an enterprise-wide organizational rollout of the Teleport solution. You will act as a customer champion within Teleport and provide and help prioritize product feedback by working with the Teleport product team. As a Senior Field Engineer, you will be the primary lead to identify and provide initial triage of technical blockers via shared chat, ticket, and meetings. As our company grows, and we launch new offerings, the requirements of this position may shift. You should be comfortable with change and have an interest in continually learning and advancing your skillset.
Who you are - To succeed at Teleport and take your career into the future, we are looking for people who are:
- Autonomous: We value those who take initiative and get things done. Our team trusts in their ability to make decisions that benefit the company and its customers, letting their work speak for itself.
- Security-minded: Working on the very fabric of the internet and providing infrastructure access to some of the world’s biggest companies means you need to think security-first. Our platform is the gatekeeper - The Wall. And winter is coming. We need to ensure we’re secure.
- Business-savvy: We don’t code for coding's sake. We build for our customers. Designed by engineers for engineers, we understand their environment, challenges and needs better than anyone else. That means we have built a business that can support them by making the right choices that ensure we are in business for the long haul.
- Professional: We are a team of dedicated professionals, committed to excellence. We set a high bar for joining Teleport, ensuring we attract top talent ready to help shape the future. If you’re passionate about being the best at what you do, Teleport is the place for you
What You'll Bring
- BSc or Master Degree in Computer Science, Software Engineering, Electrical Engineering or another related engineering field.
- 8+ years experience in customer-facing software onboarding, software services, solution architecting, or system administration roles.
- Linux administration skills.
- Hands-on experience with one of the major public cloud providers: AWS, GCP, Azure. Certifications are a plus.
- A strong understanding of Kubernetes and prior hands-on experience. Certification with CKA or CKAD is a plus.
- Demonstrable experience with the following security principles and technologies: SSH, PKI, 2FA, SSO (SAML, OIDC), RBAC.
- Exceptional hands-on software troubleshooting, testing, and debugging skills with a tenacity to identify and resolve the technical issue that may arise.
- Outstanding soft skills, excellent verbal and written communication skills.
- Project management experience and the ability to handle multiple clients simultaneously.
- Strong organizational skills.
What You'll Be Doing
- Design solution architecture for Teleport in a customer environment
- Deploy and configure Teleport in a customer environment as well as communicate implementation best practices to the customer.
- Act as a point person for all technical issues, providing triage and troubleshooting, and escalating to engineering for high complexity cases.
- Develop, maintain and deliver customized training; evangelize the solution to a wider customer organization.
- Plan and deliver Quarterly Business Results meetings for customers. Drive adoption within the customer organization; plan and assist with an enterprise-wide rollout of Teleport.
- Maintain strong working relationships with key client stakeholders and expand relationships into other parts of the organization.
- Document the customer's business goals and challenges to align Teleport to provide the most value possible.
- Serve as a subject matter expert on existing and upcoming Teleport solutions for both customers and other Customer Solutions engineers, staying up to date on the latest solutions.
- Work closely with Sales and Product to identify customer needs associated with tangible upsell and cross-sell opportunities.
- Collaborate with Sales and Product to provide valuable feedback for product improvement.
- Support our broader Teleport customer base seeking new solutions and best practice recommendations.
Why Teleport
You're joining a company where the problem is real, the team is small, and your work shows up directly in the product. We're not a big company, you won't get lost in a crowd. You'll have the freedom and autonomy to do what you're great at, alongside teammates who care about doing it right and want to see you succeed. The work is collaborative, there's real room to grow, and the mission is one worth showing up for.
Remote-first and globally distributed, we're genuinely passionate about what we're building.
The Benefits
At Teleport, we believe your career is more important than a list of perks. That's why we focus on making your day-to-day the best it can be — giving you the autonomy, access, and support to do the best work of your career.
- Extensive health coverage
- Annual expense budget
- Rest and recovery policies that maximize your ability to recharge
- Investment in your future with retirement savings plans
- Professional development opportunities
Teleport is an equal opportunity employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classifications protected by federal, state, or local law.
Candidate Privacy Notice: For information about our collection and processing of job applicant personal data for this position, please see our Job Applicant Privacy Policy and Notice of Collection at goteleport.com/legal/apply/job-applicant/ http://goteleport.com/legal/apply/job-applicant/
Location: London, United Kingdom
Workplace: remote
We are looking for a
Lead Applied Researcher — Pricing
to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a
feedback-driven decision system
, balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a
unique bid-based pricing model
, where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics.
Key Responsibilities
Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling
Frame pricing as a decision system under uncertainty and delayed feedback
Develop, test, and deploy real-time pricing algorithms
Design and analyze A/B experiments to evaluate pricing impact
Productionize models in collaboration with engineering, ensuring scalability and robustness
Monitor system performance, including stability, feedback effects, and long-term behavior
Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches)
Skills, Knowledge and Expertise
Professional experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems
Strong background in statistics, optimization, and causal inference
Proven ability to move from problem formulation to production-grade solutions
Proficiency in Python, SQL, and experience with production ML systems
Nice to Have
Experience with economic modeling (elasticity, auctions, policy design)
Familiarity with control systems, RL, or online optimization
Experience working with real-time, high-load systems
Why join us
Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Final benefits may vary depending on the location.
Location: Limassol, Cyprus
Workplace: hybrid
We are looking for a
Lead Applied Researcher — Pricing
to design and evolve dynamic pricing systems for our marketplace. You will develop pricing as a
feedback-driven decision system
, balancing supply, demand, and business outcomes under uncertainty and delayed signals. Unlike traditional surge-based pricing, our marketplace operates on a
unique bid-based pricing model
, where prices are shaped through direct negotiation between riders and drivers. This creates a fundamentally different optimization problem, requiring advanced approaches to modeling user behavior, incentives, and marketplace dynamics.
Key Responsibilities
Design and improve dynamic pricing policies, including elasticity and supply/demand response modeling
Frame pricing as a decision system under uncertainty and delayed feedback
Develop, test, and deploy real-time pricing algorithms
Design and analyze A/B experiments to evaluate pricing impact
Productionize models in collaboration with engineering, ensuring scalability and robustness
Monitor system performance, including stability, feedback effects, and long-term behavior
Contribute to methodological choices (e.g., optimization, control, RL-inspired approaches)
Skills, Knowledge and Expertise
Professional experience in Data Science, Applied Research, or algorithmic product optimization, preferably in marketplaces or pricing systems
Strong background in statistics, optimization, and causal inference
Proven ability to move from problem formulation to production-grade solutions
Proficiency in Python, SQL, and experience with production ML systems
Nice to Have
Experience with economic modeling (elasticity, auctions, policy design)
Familiarity with control systems, RL, or online optimization
Experience working with real-time, high-load systems
Why join us
Help us challenge injustice by creating fair choices for millions of people across in 47 countries
Develop your professional skills with access to mentoring, career consulting, and learning programs
Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program
Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects
Work alongside people who take initiative, speak openly, and challenge themselves to grow
Improve your language skills through co-financed courses and internal speaking clubs
Annual salary from EUR 80 200 gross
Final benefits may vary depending on the location.
Location: Cyprus; Poland; Spain; Serbia; Portugal
Social Discovery Group
(SDG) is a group of social discovery companies. SDG solves the problems of loneliness, isolation, and disconnection - transforming virtual intimacy into the new normal. SDG’s products redefine the way people interact and connect with one another.
Our portfolio includes social entertainment platforms designed to connect people online across different cultures and regions of the world.
We bring together a team of like-minded people and IT professionals who specialize in creating and developing globally impactful social discovery products. Our international team of digital nomads works remotely from all over the world.
We’re proud to be a two-time “Great Place to Work” winner (USA & Japan, 2024–2025) and a Top-5 Company for Work-From-Anywhere Jobs (FlexJobs, 2025).
We are looking for
Product Compliance Counsel
.
Your main tasks will be:
Product Compliance
• Review and approve product specifications for websites and mobile aps.
• Assess compliance risks related to product features, user journeys, monetisation models, and platform requirements.
• Participate in product compliance audits and incident response.
Marketing Compliance
• Review marketing materials and campaigns for compliance with applicable laws and platform requirements.
• Advise Marketing teams on advertising, consumer protection, and promotional claims.
• Participate in marketing compliance audits and implementation of corrective actions.
Regulatory Monitoring
• Monitor legislative and regulatory developments in relevant jurisdictions and assess their impact on products and business processes.
• Communicate regulatory updates and support implementation of required changes.
Sanctions Compliance
• Monitor sanctions-related regulatory developments.
• Support application of internal sanctions controls.
Compliance Awareness
• Participate in development and delivery of compliance trainings and onboarding materials.
• Create and maintain internal compliance guidance, playbooks, and knowledge base.
AI Compliance
• Review AI-enabled products, features, and third-party AI integrations for compliance with applicable legal requirements.
• Support AI risk assessments and implementation of AI governance controls.
We expect from you:
Bachelor's or Master's Degree in Law
Knowledge of consumer protection laws in the EU and in the USA
Knowledge of marketing and advertising compliance laws in the EU and in the US
Knowledge of the EU and the US digital legislature, AI governance
Knowledge of Apple Store and Google Play guidelines
Strong English and Russian language communication skills, both written and verbal (B2+).
What do we offer:
REMOTE OPPORTUNITY
to work full-time;
The
initial pay level
or
pay range
for this role will be shared with candidates during the recruitment process and before the commencement of employment;
Vacation
28 calendar days per year;
7 wellness days per year
(time off) that can be used to deal with household issues, to lie down and recover without taking sick leave;
Bonuses up to $5000
for recommending successful applicants for positions in the company;
50%
payment for professional training, international conferences, and meetings;
Corporate discount for
English lessons;
Health benefits.
According to the paychecks, if you are not eligible for corporate medical insurance, the company will compensate you with up to $ 1,000 gross per year per employee. This can be spent on self-purchase of health insurance or on doctor’s fees for yourself and close relatives (spouse, children);
Workplace organization.
The company provides all employees with an equipped workplace and all the necessary equipment (table, armchair, wifi, etc.) in our offices or co-working locations. In the other locations, the company provides reimbursement of workplace costs up to $ 1000 gross once every 3 years, according to the paychecks. This money can be spent on the rent of the co-working room, on equipping the working place at home (desk, chair, Internet, etc.) during those 3 years;
Internal gamified gratitude system:
receive bonuses from colleagues and exchange them for our merchandise, team building activities, massage certificates, etc.
Sounds good? Join us now!
Location: Remote
Key Responsibilities
Trade & Platform Operations
Monitor trading platforms to ensure uptime and execution quality
Oversee trade flow, execution, and pricing in real time
Identify and escalate execution issues, slippage anomalies, or pricing gaps
Manage trading sessions, market openings/closings, and instrument configurations
Liquidity & Pricing
Monitor liquidity feeds and ensure competitive spreads and depth
Liaise with liquidity providers to resolve pricing or execution issues
Analyze spread widening, latency, and execution quality (markouts, slippage)
Assist in optimizing routing and aggregation settings
Risk & Exposure Monitoring
Monitor client positions, exposure, and overall risk in real time
Support hedging strategies and execution of risk mitigation actions
Identify unusual trading activity or potential abuse (e.g., arbitrage, latency exploitation)
Trade Lifecycle Management
Handle trade adjustments, corrections, and dispute investigations
Ensure accuracy of trade records and reconciliation
Incident Management
Act as first responder for trading-related incidents
Investigate platform issues, outages, or abnormal market behavior
Coordinate with tech teams and external providers to resolve issues quickly
Requirements
Experience & Skills
2+ years experience in trading operations, dealing desk, or brokerage environment
Strong understanding of FX, CFDs, or crypto markets
Familiarity with trading platforms
Python scripting skills
— ability to write and maintain automation scripts for monitoring, data extraction, reconciliation, and routine operational tasks.
SQL skills
— writing queries (joins, aggregations, window functions) against trading and client databases for investigation, reporting, and anomaly detection.
Soft Skills
Strong attention to detail and ability to work under pressure
Problem-solving mindset with quick decision-making ability
Excellent communication skills
Working Conditions
Shift-based role (aligned with global market hours)
On-call availability for critical incidents may be required
KPIs / Success Metrics
Platform uptime and execution quality
Spread competitiveness and liquidity performance
Incident response time and resolution efficiency
Accuracy of trade handling and reporting
Location: Intellias
Meet your recruiter
Yuliya Tsyapenko
yuliya.tsyapenko@intellias.com
https://www.linkedin.com...
Vacancy details
Compliance
Compliance Expert
Middle
Ukraine
Remote
APPLY NOW
REFER A FRIEND
With more than 20 years of market experience, Intellias brings together technologists, creators, and innovators across Europe, North and Latin America, and the Middle East. Join our international team and help us solve the challenges of tomorrow.
What project we have for you
As a leading global IT service provider, we consider the compliance of our services and processes a top priority. We continuously strengthen our compliance framework to support sustainable growth, meet customer expectations, and maintain high standards across our operations.
We are looking for a Compliance Expert based in Ukraine to support the development, implementation, and continuous improvement of the company’s compliance management framework. You will join the Compliance Management team and work closely with Information Security, Legal, Delivery, HR, Procurement, and Corporate Services functions.
What you will do
Support the development, implementation, and continuous improvement of company management systems according to ISO standards.
Participate in the assessment of customer contractual compliance requirements, supplier due diligence activities, internal and external audits, management reviews, and corrective and preventive action initiatives.
Analyse, develop, maintain, and implement company policies, procedures, standards, and preventive controls.
Identify and assess compliance risks and opportunities, ensure processes comply with applicable requirements.
Support measures designed to prevent, detect, and address potential violations of applicable laws, regulations, internal policies, and compliance requirements.
Contribute to external relationships and communications from a compliance perspective.
What you need for this
Requirements:
At least 3 years of professional experience in compliance management within an organization with well-established and mature processes.
Practical experience implementing management systems according to international standards.
Practical experience in risk assessment, corrective actions, and continuous improvement activities.
Practical experience conducting internal audits or supporting external audits against management system standards.
Strong organizational and interpersonal skills.
Excellent attention to detail.
Analytical mindset with strong problem-solving and process-improvement skills.
Understanding of software development lifecycles and project delivery methodologies, including Agile, Scrum, Waterfall, and hybrid delivery models.
Understanding of IT outsourcing and service delivery processes.
Ability to work effectively with internal and external stakeholders.
Upper-Intermediate (B2) or higher English, including the ability to draft policies, reports, audit documentation, and communicate effectively with customers and auditors.
Experience using AI-powered productivity tools to improve research, analysis, documentation, communication, or process optimization activities.
Will be a plus:
Proven experience in privacy and personal data protection frameworks…
What it’s like to work at Intellias
At Intellias, where technology takes center stage, people always come before processes. By creating a comfortable atmosphere in our team, we empower individuals to unlock their true potential and achieve extraordinary results. That’s why we offer a range of benefits that support your well-being and charge your professional growth.
We are committed to fostering equity, diversity, and inclusion as an equal opportunity employer. All applicants will be considered for employment without discrimination based on race, color, religion, age, gender, nationality, disability, sexual orientation, gender identity or expression, veteran status, or any other characteristic protected by applicable law.
We welcome and celebrate the uniqueness of every individual. Join Intellias for a career where your perspectives and contributions are vital to our shared success.
Location: Kuala Lumpur, Malaysia
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Role Summary
We are looking for a sharp, operationally minded AML professional to sit within our second line of defence function. This role exists to bridge the gap between regulatory expectation and operational reality: you will hold deep AML/CTF subject matter expertise and use it to systematically identify where processes fall short — through inefficiency, control gaps, or design flaws — and drive them to a measurably better state. You will challenge the first line with authority, propose solutions with precision, and own the outcome.
Key Responsibilities
Lead the local AML Ops team, ensuring KPIs are met and allocating appropriate resourcing, and supporting the Head of AML Ops
Map and critically assess existing AML/CTF processes end-to-end — CDD, name screening, ongoing due diligence, travel rule, transaction monitoring, and SAR/ STR — identifying inefficiencies, control weaknesses, duplication, and regulatory exposure.
Translate findings into structured, prioritised improvement proposals with clear risk rationale, implementation path, ownership, and measurable success criteria.
Challenge first-line operational teams constructively but rigorously; hold them accountable to regulatory standards and internal policy without becoming an operational bottleneck.
Act as internal subject matter authority on AML/CTF regulatory requirements and Global best practices; ensure process design decisions are grounded in current regulatory expectation.
Track implementation of agreed process improvements through to completion; monitor whether changes deliver the intended effect and escalate where they do not.
Support regulatory examinations, internal audits, and third-line reviews by providing clear, well-evidenced process documentation and subject matter input.
Contribute to the AFC risk assessment cycle by surfacing process-level control gaps as input to the overall AML/CTF risk picture.
What You Bring
7+ years of hands-on AML/CTF experience, with significant exposure to both operational (1LoD) and oversight (2LoD) environments — you understand how processes actually run, not just how they are documented.
Demonstrable track record of identifying process failures and driving material, measurable improvements in an AML or compliance context.
Strong working knowledge of AMLD IV/V/VI, FATF Recommendations and EBA AML/CTF Guidelines.
Structured analytical approach: able to decompose a complex process, identify the critical failure point, and communicate it clearly to both technical and non-technical audiences.
Credible and direct: comfortable challenging senior stakeholders and first-line management with evidence-based positions.
Experience in a regulated payments, crypto-asset, or fintech environment preferred.
CAMS, ICA Diploma, or equivalent AML qualification an advantage.
What Good Looks Like in This Role
Processes you review come out measurably more efficient, better controlled, and more defensible to a regulator than when you found them.
The first line treats your findings as valuable input, not bureaucratic overhead — because your recommendations are specific, practical, and grounded in operational reality.
When the regulator or internal audit asks how a process works and why it is designed that way, there is a clear, documented answer that traces back to your work.
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Amsterdam
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe. Today, more than 250,000 companies use Mollie to get paid, manage money and grow – with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions. We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
YOUR IMPACT
Compliance at Mollie is a competitive advantage — and you'll be the one building it. As a Senior Regulatory Compliance Officer, you'll be at the heart of how we scale responsibly across Europe, turning complex regulatory requirements into practical, automated solutions that actually work for the business. You'll own the frameworks, lead the conversations, and make sure compliance moves at the same pace we do.
You'll also lead and develop a team of junior and mid-level compliance officers — coaching them, reviewing their work, and helping them grow. Your expertise across AML/CFT, sanctions, and regulatory advisory will set the standard for how the team operates and how compliance is embedded across Mollie.
This is a role where your work has real reach. The frameworks you build, the policies you shape, and the culture you foster will directly support over 350,000 businesses growing with less friction and more freedom.
WHAT YOU'LL SHIP
- A robust, scalable compliance framework across AML/CFT, sanctions, and governance — designed to support Mollie's rapid European expansion
- Clear, actionable policies and controls that translate PSD2/3, AMLD6 and EBA Guidelines into practical business requirements
- Proactive risk assessments and thematic reviews that identify and close compliance gaps before they become problems
- Compliance embedded into product development lifecycles — working closely with Product, Engineering, Legal, Risk, and Operations to make it happen by design, not as an afterthought
- High-quality regulatory reporting and senior management deliverables, prepared with precision and delivered on time
- A stronger, more capable compliance team — through structured mentorship, coaching, and quality oversight that raises the bar across the board
WHAT YOU'LL BRING
- 7+ years of compliance experience within a regulated financial institution — Fintech, PSP, EMI, or (neo)bank
- Strong, hands-on knowledge of European regulatory frameworks, including PSD2, AMLD, EBA Guidelines and MiCAR
- Solid experience across both financial crime (AML/CFT, sanctions) and broader regulatory compliance advisory
- The ability to translate complex regulations into clear, practical solutions — without overcomplicating it
- Strong communication and stakeholder management skills, with the confidence to challenge and influence senior leadership when it matters
- A proven track record of mentoring or managing junior compliance professionals and elevating team performance
GROW YOUR WAY
At Mollie, growth is personal. We believe everyone should have the chance to develop their skills, explore new challenges and shape their career on their own terms. You'll get regular feedback and performance reviews to support your development, with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves, and we actively hire from within to help you take the next step.
No matter if you're aiming for promotion, exploring a different career path or building new skills, you'll be supported with the tools, trust and opportunities to grow your way.
UNLOCK YOUR FULL POTENTIAL AND JOIN US TO ELIMINATE FINANCIAL BUREAUCRACY.
If you're excited by the idea of building what's next, for yourself and for thousands of businesses across Europe, we'd love to hear from you. Apply with your CV (in English) using the form below.
Want a peek behind the scenes? Check out what life at Mollie is really like.
AI AT MOLLIE
We believe in Always Be Shipping. AI brings that philosophy to life across every team, every role, every day. AI is core to how we build. It helps us move faster, simplify work and make smarter decisions, creating real impact for the businesses we serve. We're looking for people who are excited to use AI to shape the future of finance with us.
Location: Spain; Portugal; Poland; Serbia; Czechia
Who we are
Action1 is an autonomous patch management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes - it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment and remediation without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience.
In 2026, Action1 was recognized by Inc. 5000 as the fastest-growing founder-led cybersecurity company in America. At the helm of Action1 are industry veterans Alex Vovk and Mike Walters, American entrepreneurs who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.
The Role
We are looking for a Product & Web Designer to shape the user experience of Action1's SaaS platform and help make complex IT management workflows simple, intuitive, and efficient.
Your primary focus will be designing product interfaces, improving usability, and building consistent design patterns across our platform. You'll work closely with Product Managers and R&D teams to turn product requirements and user needs into practical, well-designed solutions.
This is a hands-on role with real ownership. We value designers who think beyond visual appearance, understand how users interact with software, and are comfortable proposing solutions rather than simply following instructions.
Alongside product design, you may occasionally support web, HR, and marketing initiatives with visual design work.
What you'll do
Design intuitive user interfaces for Action1's SaaS platform.
Create user flows, wireframes, mockups, and interactive prototypes.
Improve usability and simplify complex product workflows.
Refine product interfaces based on user feedback, usability insights, and technical constraints.
Occasionally create visuals for websites, HR initiatives, and marketing materials.
What we're looking for
2+ years of professional experience in UI/UX or product design, preferably for SaaS or web applications.
Strong UI/UX skills, including interaction design, user flows, information architecture, and visual design.
Hands-on experience using AI-powered design tools and solutions to accelerate workflows, explore ideas, and improve design outcomes.
Nice to have
Experience designing complex B2B SaaS products, dashboards, or administrative interfaces.
Experience with user research, usability testing, and data-informed design decisions.
Understanding of responsive design, accessibility, and WCAG principles.
Basic knowledge of HTML, CSS, and frontend development constraints.
Familiarity with IT infrastructure, cybersecurity, or endpoint management products.
Please include a portfolio demonstrating your product design work. We especially value examples showing the problem, your design approach, and the final solution.
Benefits
Fully remote work with flexibility to support your work-life balance.
A collaborative environment that empowers you to own your domain and implement best practices.
Stable income, benefits, flexible working hours, and opportunities for career advancement.
Friendly, professional colleagues who are eager to support you and help you grow.
Engaging challenges and opportunities to make a meaningful impact.
Location: Armenia
Workplace: Remote
Location: Valencia, Spain, or Brindisi, Italy, or fully remote within Southern & Eastern Europe (teleworking up to 5 days per week)
Start date: ASAP
Languages: Professional proficiency in English required; Spanish is a plus
Industry: Virtualization / IT Infrastructure / IT Services
Duration: 6 months, with the possibility of extension based on performance
ABOUT THE OPPORTUNITY
Pragmatike is hiring a Virtualization Administrator to provide dedicated operational support for a customer’s enterprise virtualization infrastructure, as part of a long-term project. You will help ensure the stability, security, availability, and continuous improvement of the platform.
Under the supervision of the IT Infrastructure Team Lead, you will administer, monitor, maintain, optimize, and troubleshoot VMware vSphere and VMware Cloud Foundation (VCF) environments. You will work closely with the storage, backup, network, security, operating-system, application, and service-management teams. You will also support alternative platforms such as Nutanix, Microsoft Hyper-V, and OLVM/KVM as required.
This is a hands-on role for someone who is methodical, service-oriented, and quick to learn. You will resolve incidents and requests, implement approved changes, maintain platform health, security, capacity, and lifecycle compliance, and automate routine tasks. You will work independently on assigned operational tasks while following established procedures and change-management controls. Complex, architectural, or high-risk matters are escalated to senior engineers or the Team Lead.
WHAT YOU’LL DO
- Install, configure, and maintain VMware vSphere and VMware Cloud Foundation (VCF) environments.
- Support Nutanix, Hyper-V, and OLVM/KVM environments as required.
- Perform VMware lifecycle patching, host updates, and approved configuration changes.
- Implement virtualization solutions that meet the customer’s operational needs.
- Apply security best practices and maintain compliance with applicable standards.
- Monitor the health and performance of virtual machines and hosts.
- Tune environments and proactively identify and resolve performance bottlenecks.
- Troubleshoot virtualization issues and resolve incidents and problems while minimizing service disruption.
- Maintain scripts and tools that streamline administration, provisioning, configuration management, and monitoring.
- Keep current with virtualization technologies and assess improvements, including through proof-of-concept deployments.
- Work with IT teams, stakeholders, and vendors to plan and deliver virtualization projects under the Team Lead’s guidance.
- Provide timely updates on project progress, issues, and resolutions.
- Guide junior colleagues in established practices.
- Maintain infrastructure and process documentation, and report regularly on platform health, performance, and capacity.
- Provide on-call/standby support on a rotation basis.
- Provide ad hoc support within or beyond the team, including special projects or temporary service-delivery assignments, as requested.
WHAT WE’RE LOOKING FOR
- 5+ years of hands-on experience supporting and operating enterprise-grade virtualization infrastructure in production environments.
- Proven hands-on experience installing, configuring, administering, and troubleshooting VMware vSphere and VMware Cloud Foundation (VCF).
- Experience with VMware VCF, including VCF Operations and VCF Automation core components.
- Exposure to alternative virtualization platforms such as Microsoft Hyper-V and KVM.
- Strong scripting and automation skills using tools such as Python, PowerShell, Terraform, or Ansible.
- Hands-on experience applying Infrastructure as Code (IaC) principles with Terraform to provision and manage virtual infrastructure, particularly VMware vSphere resources.
- Proficiency with command-line tools for managing virtualized systems.
- Sound understanding of storage, networking, backup, server hardware, and operating-system dependencies.
- Methodical troubleshooting skills and the ability to resolve incidents with minimal service disruption.
- Ability to follow established procedures and change-management controls.
- Secondary school education or equivalent, supplemented by specialized IT training.
- Professional proficiency in English, both verbal and written.
- Teamwork: builds effective relationships and resolves conflicts constructively.
- Communication: communicates clearly, listens actively, and shares information effectively in writing and conversation.
- Ability to work inclusively with people of all backgrounds and perspectives.
- Self-management: handles pressure and ambiguity, welcomes feedback, and pursues professional growth.
- Results focus: takes initiative and delivers high-quality outcomes.
- Adaptability: welcomes new ideas and responds positively to change.
NICE TO HAVE
- Experience with public cloud platforms and storage management in virtualized environments.
- Knowledge of container technologies such as Docker and Kubernetes.
- Familiarity with configuration-management tools such as Ansible, Puppet, or Chef.
- Knowledge of Continuous Data Protection (CDP) solutions.
- Knowledge of Spanish.
- VMware Certified Professional (VCP-VCF Administrator, VCAP-VCF, or similar).
- HashiCorp Certified: Terraform Associate, or a relevant Red Hat Ansible Automation certification.
- ITIL, ISO 20000, or PRINCE2 Foundation certifications.
WORKING CONDITIONS
- Teleworking: up to 5 days per week
- On-call: one week per month (rotation depends on the number of team members)
- Overtime must be pre-approved by the client Team Leader
- Overtime rates: 125% of the daily rate Monday to Saturday, and 150% on Sundays and client public holidays
- Stand-by availability for on-call services is included in the daily rate
- Interventions during an on-call period are billed at the overtime rates above
- Overtime and on-call interventions may alternatively be compensated with time off, if mutually agreed by both parties
WHY JOIN US
- Work on a long-term project
- Flexible setup: on-site in Valencia or Brindisi, or fully remote within Southern & Eastern Europe, with up to 5 days of teleworking per week
- Hands-on exposure to VMware VCF, Nutanix, Hyper-V, OLVM/KVM, and Infrastructure as Code with Terraform
- Close collaboration with storage, backup, network, and security teams, under the guidance of an experienced Team Lead
- Opportunity to grow through certifications, on-the-job learning, and knowledge sharing
Pragmatike is committed to a fair, transparent, and inclusive recruitment process. We do not discriminate based on age, disability, gender, gender identity or expression, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
In accordance with GDPR, your personal data will be processed lawfully, fairly, and securely, and used solely for recruitment purposes, including sharing it with our client(s) for employment consideration.
Location: Lappeenranta, Finland
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
We are looking for a
Lead Warehouse Logistics Specialist
to oversee and coordinate all warehouse and logistics operations for data center hardware. This role ensures that inbound/outbound shipments, inventory accuracy, and equipment provisioning meet operational standards. This position implies full accountability for the logistics function, people management, cross-department coordination, and risk management, as well as developing long-term improvements to support business growth.
Your responsibilities will include:
1. Warehouse & Shipment Management
Ensure timely and accurate processing of inbound and outbound shipments.
Establish and maintain SOPs for shipping and material handling.
Oversee packaging standards for equipment.
Handle escalations with warehouse operations.
Identify bottlenecks and optimize warehouse workflows.
Identify opportunities for process and tools improvement.
2. Inventory & Asset Control
Lead cyclical and annual inventory checks across all warehouse and external storage locations.
Guarantee data accuracy in the inventory system (ERP, WMS).
Assets creation process supervision.
Analyze inventory discrepancies and implement preventive measures.
3. Team Management
Lead and mentor a logistics team.
Distribute tasks, monitor performance, and conduct onboarding process.
Act as escalation point for operational and staffing issues.
Resource mangement (internal + outsource)
4. Stakeholder Communication
Act as primary logistics contact for data center engineers, project managers, and procurement teams.
Manage relationships with relevant partners.
5. Risk Management
Assess and mitigate risks related to logistics operations, including equipment damage, delays and theft.
Establish safety protocols in handling heavy, fragile equipment.
Perform root-cause analysis of logistics incidents and implement corrective actions.
Coordinate with data center operations and security teams to align risk management practices.
We expect you to have:
5+ years in warehouse/logistics operations, preferably in IT hardware or data centers.
Proven leadership experience (managing people and processes).
Strong knowledge of shipping standards and inventory systems.
Analytical mindset with ability to drive continuous improvement.
Excellent communication and stakeholder management skills.
Fluency in spoken English and Finnish.
Benefits & Perks:
Competitive compensation
Career growth and learning opportunities
Flexibility and ownership
Collaborative and innovative culture
Opportunity to work on impactful AI projects
International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Location: Europe / Remote; Remote / Europe/ Dubai
Workplace: remote
About the CompanyBorn from groundbreaking research at Columbia University and Yale University, CertiK is a leading Web3 security company focused on securing blockchain protocols, smart contracts, and decentralized applications through cutting-edge security research, formal verification, and AI-powered technology. Founded in 2017 and headquartered in New York City, CertiK provides end-to-end security solutions including smart contract audits, penetration testing, on-chain monitoring, incident response, and compliance services for some of the largest projects in the digital asset ecosystem.
Today, CertiK supports thousands of enterprise clients and Web3 projects globally, with a distributed international team spanning North America, Asia, and Europe. The company is backed by leading investors including Coatue, Goldman Sachs, Insight Partners, and Sequoia Capital, and has been recognized by organizations such as the World Economic Forum and CB Insights for its contributions to blockchain security innovation.
About You
You are proactive, reliable, and enjoy helping people solve problems. You are highly organized, eager to learn, and comfortable supporting both technical and non-technical teams. You enjoy being hands-on, can adapt quickly in a fast-paced environment, and are willing to take ownership of day-to-day operational tasks to help keep the office and systems running smoothly.
About the Role
We are looking for a Web3 Licensing and Regulatory Compliance Specialist to support client delivery and develop our Web3 regulatory services. You will work with our InfoSec and Compliance Lead and CertiK specialists across cybersecurity, AML, product, and engineering to turn regulatory requirements into practical plans, application materials, and controls. The role combines client assignments with regulatory research and internal development for crypto-asset service providers, virtual asset service providers, token issuers, and other digital-asset businesses in the European Union, the United Arab Emirates, and other priority jurisdictions.
Responsibilities
Client Delivery
Deliver Web3 regulatory advisory projects, including licensing and authorisation readiness, gap assessments, compliance reviews, and implementation support for CASPs, VASPs, token issuers, and other digital-asset businesses.
Help clients translate regulatory requirements into practical governance, AML and CFT, cybersecurity, technology, and operational controls, drawing on CertiK's wider expertise.
Support application-related work by coordinating key materials, evidence, stakeholders, and responses to regulators, particularly for European Union and United Arab Emirates processes.
Present clear findings and recommendations in reports and workshops, and manage delivery across agreed scope, timelines, and follow-up actions.
Regulatory Research and Internal Product and Service Development
Monitor and analyse Web3 regulation and supervisory expectations across priority jurisdictions, with particular attention to the European Union and the United Arab Emirates.
Turn regulatory research and client experience into reusable methods, templates, control mappings, knowledge materials, and new or updated regulatory service offerings.
Work with CertiK's cybersecurity, AML, product, and engineering teams to develop and improve compliance tools and workflows, including requirements definition, regulatory content, and testing.
Use market developments and client feedback to identify opportunities to improve our tools and services and make delivery more consistent and scalable.
Requirements
Strong match:
Hands-on experience supporting a Web3 licensing or authorisation process for a CASP, VASP, token issuer, or similar digital-asset business. Direct application experience under MiCA, VARA, ADGM FSRA, DFSA, or another European Union or United Arab Emirates regime is especially valuable.
Experience:
Two to four years in digital-asset regulatory compliance, financial-services licensing, legal or compliance operations, consulting, or a related role.
Web3 knowledge:
Practical understanding of blockchain networks, wallets, custody, exchanges, transfers, token issuance, stablecoins, and common digital-asset business models.
Regulatory knowledge:
Working knowledge of governance, operational risk, consumer protection, technology, cybersecurity, and/or AML requirements relevant to digital-asset firms.
Writing and delivery:
Ability to interpret regulation, map obligations to controls, produce clear documentation, and coordinate contributors, evidence, dependencies, and deadlines.
Communication and collaboration:
Professional written and spoken English and the ability to work with clients, subject-matter experts, senior management, and regulators in a distributed team with reliable overlap with CET and CEST business hours.
Additional qualifications:
A relevant legal, compliance, risk, accounting, or information-security qualification or certification, or additional European or Middle Eastern language skills, is an advantage.
What We Offer
Remote work:
Work remotely from Europe or a nearby time zone, with regular overlap with European business hours.
Competitive compensation:
A competitive base salary plus equity or token options where applicable.
Professional growth:
Direct exposure to EU, UAE, and global digital-asset authorisation projects, with support to deepen your Web3 regulatory expertise.
This role must be performed outside the United States. We are unable to consider candidates who will work from within the U.S.
Location: Remote - EMEA, Remote - NA
Please note that all communications regarding this position will be sent exclusively from an email address ending in @planetscale.com Any correspondence relating to this role will only originate from this domain.
PlanetScale is growing rapidly and reinventing the transactional database market. The PlanetScale platform offers both Postgres and Vitess clusters. Vitess, an open-source database clustering system for horizontal scaling of MySQL, enables businesses to efficiently handle large-scale data workloads — without sacrificing developer experience.
PlanetScale is backed with over $100M in venture financing from top-tier VCs including a16z, Kleiner Perkins, SignalFire, and Insight Venture Partners. And we serve some of the most innovative companies in the world such as Block, Anysphere (Cursor), MyFitnessPal, Etsy, Kick, and thousands more. Our customers entrust us with what is often their most precious digital asset, their data, so the stakes couldn't be higher. We're looking for early members of our Sales team that can form deep partnerships with our prospects and customers to help them adopt and succeed on the next generation of database infrastructure.
What's the job to be done?
Partner with Sales and Customer Engineering throughout the pre-sales and post-sales journey as the technical expert helping customers solve their most challenging database problems.
Lead technical discovery to match customers’ business and technical objectives with PlanetScale’s offerings.
Design and execute proof of value timelines that deliver on agreed upon business outcomes and success criteria.
Design database migration strategies and work hands-on with customers to execute migrations to PlanetScale's PostgreSQL and Vitess platforms.
Assess workloads, analyze performance requirements, and recommend architecture, sizing, and optimization strategies.
Build tools, scripts, and automation that accelerate migrations and improve customer onboarding.
Create educational content including documentation, guides, blog posts, workshops, and videos.
Collaborate with Product and Engineering teams to advocate for customer needs and shape the platform.
These attributes best describe you…
You have deep expertise in database systems including replication, high availability, sharding, performance tuning, and migration strategies.
You're equally comfortable presenting architecture designs to executives and writing scripts to automate migration tasks.
You thrive in customer-facing situations and translate technical concepts into business value for diverse audiences.
You're self-motivated and can manage multiple engagements simultaneously with minimal oversight.
You enjoy creating content and sharing knowledge through various formats.
You're comfortable with occasional travel (less than 20%).
What you will need
5+ years of hands-on experience with MySQL or PostgreSQL in production, including operations, performance tuning, and troubleshooting OR
5+ years of experience supporting customers with MySQL or PostgreSQL workloads where you advised on operations, performance tuning, and troubleshooting
Experience working with at least one major cloud provider (AWS, GCP, Azure, or OCI)
Proven success in customer-facing technical roles such as Solutions Architect, Sales Engineer, or Technical Account Manager
Strong understanding of database migration strategies and tooling
Experience evaluating database solutions including architecture reviews, capacity planning, and performance analysis
Ability to write scripts and tools in Python, Go, or JavaScript
Experience creating technical content such as documentation, tutorials, or blog posts
What else will help you be successful
Experience with AWS Database Migration Service (DMS) or logical replication tools
Knowledge of Vitess, database sharding, or distributed database systems
Familiarity with Kubernetes and cloud-native architectures
Experience with infrastructure-as-code tools like Terraform or CloudFormation
Contributions to open-source projects or active participation in database communities
Public speaking experience at conferences or meetups
Why PlanetScale
We're redefining how high-growth companies manage data at scale—and we work with some of the most exciting brands in gaming, consumer tech, and B2B SaaS. As a Solutions Engineer, you'll guide customers through transformational database migrations and help them unlock the full power of PlanetScale's platform.
PlanetScale is a profitable company with a philosophy centered around building small teams of p99 individuals and is recognized as one of the fastest growing companies in America.
At PlanetScale we believe in supporting people to do their best work and thrive no matter the location. Our mission is to build a diverse, equitable, and inclusive company. We strive to build an inclusive environment where all people feel that they are equally respected and valued, whether they are a candidate or an employee. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status.
If you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!
Total Compensation and Pay Transparency
An employee's total compensation consists of base salary + variable comp where appropriate + benefits + equity. A member of our Talent Acquisition team will be happy to answer any further questions when we engage with you to begin the interview process.
Base salary range:
$160,000 - $250,000 USD
Location: Remote, Canada; Remote, United Kingdom; Remote, United States
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Engineering Manager, Gitaly at GitLab, you'll guide a deeply technical team focused on building, maintaining, and providing expertise on Gitaly, GitLab's Git data storage tier. The team's work spans development of Gitaly, support for teams across GitLab, new tooling, scalability improvements, new data formats, and ongoing maintenance of the Gitaly codebase.
This role is a good fit for you if you can guide senior and staff engineers through complex, long-horizon technical work while building a culture of technical rigor, clear accountability, and ownership. You'll help the team balance roadmap delivery with GitLab product and infrastructure priorities, especially as much of the team's work is centered on scaling Git storage and adjacent foundational work. Clear written communication and thoughtful technical judgment are central to how this team succeeds.
Project areas include:
Scaling Git storage
Gitaly-related infrastructure and foundational performance work
What you’ll do
Manage a team of senior and staff engineers working on Gitaly and Gitaly-related infrastructure.
Build a team culture where technical rigor, clear accountability, and ownership are the norm.
Drive execution on complex, long-horizon work across performance, scalability, maintainability, and core Gitaly architecture.
Guide the team in balancing roadmap delivery with GitLab product and infrastructure priorities.
Support your engineers' growth through feedback, mentoring, career development, and stretch opportunities.
Foster strong written communication and asynchronous alignment across a fully distributed team.
Partner with teams like Git and other stakeholders who rely on Gitaly expertise for performance, feature design, and roadmap clarity.
Represent the team credibly with cross-functional partners and in stakeholder conversations about Gitaly direction, performance, and scalability.
Take part in on-call or operational support where your team’s ownership model requires it.
What you’ll bring
Experience managing engineering teams with direct reports, including hiring, performance management, and career development.
A management philosophy centered on building engineer agency and ownership, with credibility grounded in consistency, follow-through, and technical judgment.
Proven ability to guide highly specialized engineers through ambiguity, structured debate, high-stakes technical tradeoffs, and the realities of operating a service that is critical to GitLab.
Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams. You're comfortable moving work forward in documents, issue threads, and asynchronous reviews, not just in meetings.
A track record of delivering under pressure on ambiguous, long-horizon technical projects with clear outcomes, and of reasoning from fundamentals about maintainability, technical debt, and long-term platform viability.
Hands-on background in version control systems, distributed systems, storage engines, or other low-level infrastructure domains, with the ability to engage credibly with systems code and architecture, ideally in Go or similarly performance-sensitive environments.
About the team
On the Gitaly team, we build, maintain, and provide expertise on Gitaly, GitLab's Git data storage tier. Our core work includes development of Gitaly, supporting teams across GitLab, and ensuring the long-term viability of the project. We are a deeply technical team that balances long-running technical work with practical delivery. Strong collaboration with partner teams is central to how we succeed.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
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Location: Alabang, Philippines
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
Workato’s largest customers run business-critical automations on our platform. When something breaks, or when they’re scaling an agentic workflow into production, they don’t want a ticket queue. They want a person who knows their environment, owns the outcome, and drives it to resolution.
That person is the Support Account Manager. You own the support relationship for a portfolio of strategic enterprise accounts. You are accountable for their support experience end to end: response and resolution health, escalation management, proactive risk identification, and the operational reviews that keep leadership on both sides aligned. You are not a queue agent and you are not a salesperson. You are the support owner for your accounts.
In this role, y
ou will also be responsible to:
Own the support health of a defined portfolio of strategic accounts. Track and drive the input and output metrics that define a good support experience: response time, resolution time, backlog age, reopen rate, and customer-reported satisfaction.
Run regular support business reviews with your accounts. Bring the data, surface trends, name the problems before the customer does, and commit to specific actions with owners and dates.
Orchestrate escalations across Support, Engineering, Customer Success, and Professional Services. Hold the line on follow-through. The customer should never have to chase you.
Identify recurring or systemic issues in your accounts and drive them to root cause. Partner with Engineering on correction-of-error reviews where warranted.
Build deep familiarity with each account’s Workato environment, use cases, and business priorities so your support is contextual, not generic.
Feed the knowledge loop. Capture reusable resolutions and patterns so the broader support org and customers get faster over time.
Partner with Customer Success and the account team on renewal and expansion risk that originates from support health.
Requirements
Qualifications / Experience / Technical Skills
4-6 years in enterprise technical support, technical account management, or a customer-facing support role, including time owning named or strategic accounts.
A track record of managing complex, high-severity escalations across multiple internal teams to resolution.
Comfort with support metrics and the judgment to know which number matters in which situation. You can build and defend a data-backed account review.
Technical fluency sufficient to hold a credible conversation about integrations, APIs, and automation workflows. You don’t need to write the fix, but you need to understand it.
Experience working across time zones with global teams and customers. This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones.
Soft Skills / Personal Characteristics
Strong written communication. You can summarize a messy multi-week incident into a clear, honest update an executive will read.
Nice to Haves
Direct experience with Workato or a comparable iPaaS / enterprise automation / orchestration platform.
Familiarity with agentic AI or LLM-based workflows in a production enterprise context.
Experience with support tooling and KCS-style knowledge practices.
(REQ ID: AN2067)
ГибридseniorAustin; US Remote
УдалённоseniorUnited States (Remote)
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоEurope / Remote; Remote / Europe/ Dubai; Professional written and spoken English and the ability to work with clients, subject-matter experts, senior management, and regulators in a distributed team with reliable overlap with CET and CEST business hours; Work remotely from Europe or a nearby time zone, with regular overlap with European business hours
УдалённоWe welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, pregnancy status, and veteran status; Remote - EMEA, Remote - NA
УдалённоRemote, Canada; Remote, United Kingdom; Remote, United States; Strong written communication and remote, asynchronous collaboration skills across distributed, multi-timezone teams
Alabang, Philippines; Experience working across time zones with global teams and customers; This role is based in the Philippines and will support accounts across APJ and, depending on portfolio, US time zones