Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11546 B2B Tech Growth & Lead Generation Specialist Virtual Assistant
Independent Contractor – CPT-11546 B2B Technology Lead Generation & Business Development Virtual Assistant/Business Support VA/Entry-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A global IT services and technology solutions company is seeking a full-time Business Development VA to support structured B2B prospect research, outreach, lead generation, and appointment setting.
The client will provide target-account tiers, target companies, decision-maker titles, messaging, and outreach sequences. The VA will execute that plan through LinkedIn, email, research, CRM management, and eventually phone outreach, while maintaining consistent reporting and follow-up.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Target Account & Contact Research
Research assigned Tier 1–4 target accounts
Identify appropriate decision-makers and contacts
Research global IT integrators, MSPs, VARs, OEMs, channel partners, federal prime contractors, and enterprise IT organizations
Find and verify business contact information
Build organized prospect lists based on client-defined criteria
Maintain accurate account and contact records
Outreach & Appointment Setting
Execute approved outreach through email and LinkedIn
Follow established sequences and cadence
Personalize communication appropriately
Follow up consistently with prospects
Monitor and respond to routine outreach activity
Escalate substantive prospect responses to the CEO
Schedule qualified introductory meetings
Conduct phone outreach as the role expands and training is completed
CRM & Business Development Support
Maintain the CRM / BD prospect tracker
Update activity, responses, statuses, and next steps
Assist with supplier, vendor, and supplier-diversity registrations
Provide regular weekly reporting and participate in client check-ins
Flag stalled opportunities and missing information
Support account-based research for priority prospects
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
B2B lead-generation or business-development support experience strongly preferred
IT services, technology, MSP, VAR, or channel experience strongly preferred
LinkedIn Sales Navigator experience preferred
CRM experience required
Email outreach and prospect-research experience required
Apollo, Hunter, RocketReach, or similar tools are a plus
Government-contracting or supplier-diversity exposure is a plus
Strong written English required
Phone prospecting experience preferred for future expansion
IDEAL CANDIDATE PROFILE
Strong B2B lead-generation background
Excellent written and spoken English
Comfortable researching technology organizations and decision-makers
Strong LinkedIn and email-outreach experience
Organized and disciplined with CRM activity
Able to work from a detailed outreach strategy
Proactive enough to suggest improvements when appropriate
Comfortable operating independently within defined targets and sequences
Professional enough to represent the company to enterprise and government-related prospects
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
LinkedIn Sales Navigator
LinkedIn
CRM / Prospect Tracking Tools
Apollo – Preferred
Hunter – Preferred
RocketReach – Preferred
Email Outreach Tools
Microsoft Office / Google Workspace
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: Approximately 9:00 AM – 5:00 PM MST initially; Flexible after onboarding
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Entry, Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: Approximately 9:00 AM – 5:00 PM MST initially; Flexible after onboarding
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-B (Native or near native English accent required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
УдалённоleadHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing. Use any valid email address to log in.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title:
Independent Contractor – CPT-11508 Construction Operations & Administrative Assistant/Business Support VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing residential and commercial construction company is seeking a part-time Construction Operations & Administrative Assistant to support the day-to-day back-office, project coordination, estimating, procurement, compliance, and documentation workflows of the business.
The VA will work closely with the client to keep project information organized, process incoming invoices and documents, track subcontractor compliance, support permitting and inspections, assist with estimating and bid preparation, coordinate material orders, and help maintain current project schedules and documentation.
The ideal candidate is highly organized, detail-oriented, comfortable working within construction workflows, and able to use technology and AI tools to improve administrative efficiency.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Invoice & Document Intake
Monitor a dedicated company email address for invoices, receipts, COIs, and vendor documentation
Review and organize incoming documents
Route invoices to the bookkeeper with the correct project and cost code
Flag invoices or documentation requiring client approval
Route receipts and supporting documentation to the appropriate accounting records
Maintain organized digital files and project documentation
Review and organize project invoices, plans, historical project records, and other construction documentation used for estimating and project management
Organize and utilize historical project plans, invoices, and completed-job information as reference material for estimating and budgeting activities
Support the preparation and organization of historical project information used to develop and improve the client’s AI-assisted estimating process
Subcontractor Compliance
Request and track Certificates of Insurance (COIs), W-9s, Workers’ Compensation documentation, and other required subcontractor records
Monitor expiration dates and outstanding compliance requirements
Follow up with subcontractors before missing documentation delays payments or project activity
Maintain accurate subcontractor compliance records
Coordinate subcontractor bid requests and collect responses for project estimating and budgeting
Track subcontractor proposals and incorporate received bids into project budgets
Support the review and organization of subcontractor information and project-related requirements
Permits, Utilities & Inspections
Assist with utility service requests
Support permit applications and related documentation
Track permit approvals and outstanding requirements
Schedule and monitor inspections
Track project closeout requirements, including U&O documentation where applicable
Follow up on outstanding permit, utility, or inspection items
Assist with construction-code research and document findings that may affect project requirements or construction decisions
Research applicable construction requirements when questions arise regarding existing structures, materials, or proposed work
Conduct construction-code research using AI tools and other available resources to support project-specific compliance and construction questions
Assist with researching whether proposed construction solutions or existing conditions comply with applicable code requirements
Estimating & Bid Support
Assist with basic construction takeoffs and quantity calculations
Solicit subcontractor and vendor pricing
Organize incoming subcontractor bids and proposals
Compare and maintain bid information for client review
Assist with preparing estimates and proposals
Maintain supporting bid and estimating documentation
Generate and review AI-assisted material takeoffs, including drywall, lumber, plumbing fixtures, light fixtures, and other construction materials
Use the client’s AI-assisted estimating engine to generate preliminary material takeoffs, allowances, and project budgets
Review and audit AI-generated takeoffs and budgets for accuracy and identify incorrect assumptions or quantities
Assist with generating subcontractor Requests for Proposals (RFPs) through the client’s AI-assisted estimating workflow
Update and maintain project budgets as new subcontractor bids are received
Use historical project plans, invoices, and completed-job data to support AI-assisted estimating
Review engineering plans and identify potential constructability, coordination, or cost issues before project work proceeds
Use SketchUp to review and scale drawings and create construction/architectural details that are not included in the original plans
Ordering & Procurement
Place material and product orders with approved vendors
Confirm pricing, availability, and delivery information
Track orders and expected delivery dates
Follow up on delayed or incomplete deliveries
Route receipts and purchasing documentation to accounting
Maintain organized procurement records
Review construction material and labor requirements and assist with verifying quantities before purchase requests are processed
Assist with organizing purchase requests and confirming that requested quantities align with project requirements
Coordinate procurement information with the appropriate internal or external parties for processing
Assist with validating material quantities and project requirements generated through the estimating process before procurement activities proceed
Schedule & Project Coordination
Review and update project schedules in Monday.com
Track upcoming milestones, inspections, deliveries, and project tasks
Distribute current plan sets and project information to subcontractors as directed
Run and maintain standard job-open checklists
Keep designer selections and other project information current
Follow up on outstanding project coordination items
Flag schedule conflicts, missing information, or issues requiring client attention
Assist with monitoring project schedules and milestones and identify work that is not aligned with the planned schedule
Maintain and organize project coordination information across contractors, subcontractors, permits, inspections, and other project activities
Review architectural and engineering plans to identify potential conflicts between construction elements that may affect project coordination, cost, or constructability
Support the client in resolving plan-related issues by documenting discrepancies and bringing potential conflicts to the client's attention
General Operations Support
Maintain organized project folders within Google Drive
Communicate with the client and team through Gmail and Slack
Assist with recurring operational and administrative projects
Use ChatGPT, Claude, and other approved AI tools to improve productivity, summarize information, prepare drafts, and streamline repetitive workflows
Maintain organized historical project information that can be reused for estimating, budgeting, and future project planning
Help develop and maintain repeatable workflows and documentation as the client builds out processes for the new VA role
Leverage AI tools to reduce manual workload and improve the efficiency of construction operations
Support the development and management of the client's AI-assisted construction workflows as the processes are documented and refined
Work closely with the client during the initial implementation of new workflows and gradually take ownership of recurring processes
Use AI tools to reduce the amount of manual work required for estimating, research, budgeting, and project administration
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous administrative, operations, or project coordination experience required
Construction industry experience strongly preferred
Experience supporting contractors, builders, subcontractors, or construction projects preferred
Experience with construction documentation and project coordination preferred
Estimating, takeoff, bid coordination, or procurement experience is a strong plus
Familiarity with subcontractor compliance documentation is a plus
Strong spreadsheet, file-management, and organizational skills required
Strong written and verbal English communication
Comfortable learning company-specific construction processes and terminology
Experience using ChatGPT, Claude, or similar AI tools preferred
IDEAL CANDIDATE PROFILE
Highly organized and process-oriented
Strong attention to detail
Comfortable managing multiple construction projects and deadlines
Proactive with follow-up and identifying missing information
Able to work independently within established processes
Comfortable communicating with subcontractors, vendors, and internal team members
Strong problem-solving and organizational ability
Comfortable using AI tools to improve efficiency
Interested in becoming a long-term operational support resource
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Monday.com
Gmail / Google Workspace
Google Drive
QuickBooks – Familiarity Preferred
Slack
ChatGPT
SketchUp – Preferred
Claude / AI Productivity Tools – Required / Strongly Preferred
Work Schedule
Contracted Hours per Week: 10-20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 9AM-11AM Central time for the first 2-4 weeks; then will expand to 20 hours/week
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10-20 hours/week
Daily Working Time: 9AM-11AM Central time for the first 2-4 weeks; then will expand to 20 hours/week
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Spoken and Written English Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11457 Mortgage Social Media & Content Virtual Assistant
Independent Contractor – CPT-11457 Mortgage Social Media & Content Virtual Assistant/Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A mortgage professional is seeking a part-time Marketing Virtual Assistant to help establish a more consistent social media presence and increase online visibility.
The immediate focus is content creation and consistent execution, not advanced digital marketing strategy or paid advertising. The client has existing knowledge, ideas, and materials that the VA can use to create and repurpose professional mortgage-related content.
All public-facing mortgage content will follow the client's required compliance review and approval process before publication. Broader marketing responsibilities may be introduced as the role develops.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media & Content Creation
Turn client-provided ideas, knowledge, and existing materials into social media content
Create branded graphics and other basic social media assets
Write and refine captions and supporting copy
Repurpose existing content into multiple social formats
Assist with basic short-form content where appropriate
Maintain consistency with the client's professional brand
Content Scheduling & Organization
Maintain an organized content calendar
Prepare content for client and compliance approval
Schedule and publish approved content
Maintain organized photos, videos, graphics, templates, and marketing assets
Track content awaiting approval or publication
Help maintain a consistent posting cadence
Additional Marketing Support
Assist with basic social media engagement as directed
Identify incoming inquiries or potential leads for client follow-up
Suggest practical content ideas based on available client materials
Support additional digital marketing activities as the client's needs develop
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous social media management or content creation experience required
Canva or similar graphic design experience required
Strong written English communication required
Experience creating content for professional service businesses preferred
Mortgage, real estate, or financial services marketing experience preferred
Social media scheduling experience preferred
Basic short-form video/content repurposing experience is a plus
Experience working within regulated or compliance-sensitive industries is a plus
IDEAL CANDIDATE PROFILE
Creative with strong social media execution skills
Able to turn existing information into polished content
Strong written English and copywriting ability
Organized and consistent with content deadlines
Good eye for clean, professional branding
Comfortable working within an approval process
Proactive without requiring responsibility for the client's overall marketing strategy
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Canva
Facebook
Instagram
LinkedIn
Social Media Scheduling Platforms
Google Workspace / Microsoft Office
AI Content Tools – Preferred
Work Schedule
Contracted Hours per Week: 10 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 10 hours/week
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Strong Written English Communication Required)
REGION PREFERENCES: Any
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
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Title: CPT-11313 Social Media Marketing Virtual Assistant
Independent Contractor – CPT-11313 Social Media Marketing Virtual Assistant/Marketing VA/Junior-Senior Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A growing commercial HVAC company is seeking a Social Media Marketing Virtual Assistant to strengthen its online presence, increase customer engagement, and generate new business opportunities through consistent social media marketing.
The primary focus of this role is managing the company's Facebook presence while expanding into additional social platforms over time. The Virtual Assistant will create content, promote seasonal specials and services, engage with followers, and help position the company as a trusted HVAC provider in the local market.
As the business grows, this role has the potential to expand into broader marketing responsibilities and, eventually, limited customer service support.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Social Media Management and Content Creation
Manage the company's Facebook page and additional social media platforms
Create and publish engaging content on a consistent schedule
Promote seasonal specials, service offerings, and company updates
Develop educational HVAC content that builds trust with customers
Maintain an organized content calendar
Customer Engagement
Monitor comments, messages, and inquiries across social platforms
Respond professionally to customer interactions
Encourage engagement and grow the company's online community
Help increase followers and brand visibility
Marketing Support
Assist with social media advertising campaigns
Create promotional graphics and marketing materials
Recommend content ideas and marketing initiatives
Coordinate campaigns around seasonal HVAC demand
Support overall online marketing efforts to generate new customers
Future Growth Opportunities
Support additional marketing initiatives as the business expands
Assist with online reputation management when needed
Opportunity to expand into after-hours phone support and customer communication as business needs evolve
VIDEO CONTENT CREATION & MANAGEMENT
Create short-form videos, reels, and HVAC demonstration videos showcasing products, features, services, processes, or other relevant content.
Edit and optimize videos for Facebook, Instagram, TikTok, and Google Business Profile.
Coordinate with technicians to capture real HVAC service footage.
Prepare and publish video content across the appropriate social media platforms and customer portals.
Produce educational HVAC video content to build trust and authority.
Ensure demonstration videos are clear, accurate, engaging, and aligned with company branding and content requirements.
Post videos consistently and monitor performance.
Adjust hooks, captions, and editing style to improve reach and engagement.
Manage and update product-related content as needed.
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Previous social media management experience required
Experience creating content for local businesses preferred
Facebook Business experience required
Canva or similar graphic design experience required
Experience running or supporting social media advertisements preferred
Strong written communication skills
Experience in home services or construction industries is a plus
Video editing and content creation skills
IDEAL CANDIDATE PROFILE
Creative with strong marketing instincts
Experience managing business social media accounts
Self-motivated and proactive
Strong organizational skills
Excellent written English communication
Comfortable working independently
Interested in helping grow a local service business
Video editing and content creation skills
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
Facebook Meta Business Suite
Canva
Instagram
LinkedIn
Google Business Profile
Social Media Scheduling Platforms
Microsoft Office
Google Workspace
Work Schedule
Contracted Hours per Week: 20 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: TBD EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Marketing VA
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior Level
Contracted Hours per Week: 20 hours/week
Daily Working Time: TBD EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: Female
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Level A-C (Good written and spoken English required)
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Workplace: fully
Role Overview
The Customer Success Manager is a hands-on player-coach who owns the external link with our Ethena Pay users. You'll be the single accountable owner of the customer experience after signup. On day one you'll be in the queue answering tickets yourself, including the hard ones. For the 1st 6 months, expect roughly 70% doing the work and 30% building the operations of the function. You’ll be the 1st, so there is huge potential career growth baked in here. You’ll find your maximum ability and seniority level within the team, as the need for a larger support and payments ops org grows around you.
Support is a key place a money product can truly stand out, and few competitors set a high bar We want users to tell other people how good our support is, and we want ticket volume to fall because the reasons for them are being removed. You'll sit directly inside the product team, working closely with Engineering, Finance, Compliance, and our GTM team.
Role Responsibilities
Own the queue personally: handle most inbound tickets yourself early on, own Zendesk end to end (triage, tagging, macros, help centre). You’ll publish, and hold yourself to, the first response and resolution targets.
Set a support quality bar users talk about: define what best-in-class looks like in writing, measure satisfaction and public sentiment properly, run response QA, and contact affected users before they contact us.
Turn support into measured input for product and engineering: a standing weekly read by cluster and contact rate, every defect routed with impact and an owner, and clear escalation thresholds so emergencies move fast and routine volume never interrupts engineering.
Automate the work: remove the causes of the largest clusters through product fixes, self-serve answers and automated status updates, use AI-assisted triage with a human check wherever money is involved, and track falling effort per user as an explicit goal.
Be the named operational owner of our rails vendors (card issuer, on/off-ramp, KYC and wallet partners), with escalation paths, a vendor incident log and evidence for commercial reviews.
Bring the manual money workflows under documented control: runbooks, four-eyes checks and audit trails for reconciliation, disputes and chargebacks, refunds, stuck withdrawals, fraud triage and KYC edge cases, working with parent Finance and Compliance.
Build and lead the operations function: bring support across the ticket queue, Telegram and X into one operation, own user-facing incident comms, run an operations KPI dashboard, and grow a small front line and payments-ops team toward follow-the-sun and multilingual coverage.
Required Skills and Experience
Previously run support or operations for a live consumer money product where mistakes moved, lost or delayed real customer funds, such as a neobank, payments company, card program, exchange or crypto money app.
Owned operational KPIs and reported them regularly to executive and product audiences, with examples of numbers you moved and how you moved them.
A track record of reducing the work, not just absorbing it: contact rates brought down or clusters engineered out, with before-and-after numbers.
A support experience you built that users praised, backed by satisfaction or sentiment data.
Handled money-movement exceptions end to end, such as disputes and chargebacks, refunds, failed or stuck withdrawals, reconciliation breaks, or KYC and sanctions escalations. You've also managed third-party vendors operationally, including getting a live production problem fixed.
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages.
Agent-native working: you use AI tools to cluster tickets, draft macros and help-centre content, and build reports, and you check the output for accuracy and tone.
Location: London
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
WHY THE COHERE TPM ROLE?
As our Generative Machine Learning organization has continued growing, we are looking for more Technical Program Managers to join the team!
At Cohere, TPMs are pivotal to our success, being seen as operational experts specializing in cross-functional efforts. Great TPMs at Cohere are well-rounded, executing with precision at the tactical level, while partnering with senior leaders and shaping the big picture at a strategic level, and the opportunities are endless in growing the scale and impact of their work. Cohere’s TPMs would often be described as organized, execution-oriented, pragmatic leaders who are adaptable to the needs of the company and the programs they lead.
As a reward for the depth and breadth of expertize that you bring to the table, you will get to work alongside some of the most talented AI researchers and industry experts in the world on building cutting edge AI technology. No day will be the same as the one before, and the dynamic high growth environment will be absolutely perfect for anyone excited about solving novel problems, bringing structure to oftentimes chaotic and fast-paced environments, and ambitious about scaling their own impact and growth alongside the company!
Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST).
AS A MACHINE LEARNING TECHNICAL PROGRAM MANAGER, YOU WILL:
- Establish, improve, and scale foundational processes that allow the Generative Modeling teams to execute better, faster, and more predictably
- Scale the operational capacity and effectiveness of the Modeling TPM team in collaboration with the Modeling TPM lead to ensure the function can remain lean and effective during a period of the program portfolio complexity and size continuing to rapidly increase
- Flexibly adapt to the needs of the company, programs, and the team from tackling long-horizon programs that can span quarters or even years to jumping onto often highly ambiguous short-term challenges that can have company-wide impact
- Partner directly with leaders within and outside of the Modeling organization on efforts to design, train and improve our core generative models
- Lead cross-functional, oftentimes company-wide programs and strategic initiatives, collaborating and coordinating with cross-functional teams such as Product, Engineering, Legal, Platform, Infra, Policy, and Finance
- Operate as an organizational expert in improving engineering execution rigor and operations on the ground, while contributing to the strategic layer in areas such as long-term strategic planning with senior modeling leadership
- Map out dependencies and risks, and ensure that cross-functional execution across the program runs smoothly, communicating status with non-technical and technical stakeholders and senior management
- Both own and enable a useful communication flow of priorities, ideas, and knowledge throughout and beyond the Modeling organization in line with your programs
- Respond quickly to program-level changes, clarifying new scope, and managing resource needs in response to evolving priorities
YOU MAY BE A GOOD FIT IF YOU HAVE:
- 5-10 years as a Technical Program Manager AND 5+ years of experience working directly on AI/ML. Strong preference for candidates that have worked directly in building foundation models.
- In-depth knowledge of machine learning, particularly when it comes to Natural Language Processing & Large Language Models (LLMs). Bonus points for experience with Multimodal AI.
- Experience with working in a chaotic, fast paced, low structure environment. We need someone who is pragmatic, can roll up their sleeves when needed, and can function at the tactical and strategic level to do whatever it takes to make Cohere’s models succeed
- Personal hands-on understanding of the unique challenges of managing projects and programs in the AI/ML development space as opposed to traditional software program management
- Managed projects & programs requiring a strong general business acumen, such as coordinating with Finance on reporting needs or Policy on regulatory compliance matters — the broader your experience beyond ML technical program management, the better!
- (optional, but preferred) Have technical experience in a hands-on capacity. We don’t necessarily need someone with hands on experience training models, but you need to feel comfortable sitting in the same rooms with some of the best researchers in the world, working on highly complex, cutting edge ML problems
If some of the above - other than the ML TPM experience - doesn’t line up perfectly with your experience, we still encourage you to apply! If you consider yourself a thoughtful worker, a lifelong learner, and a kind and playful team member, Cohere is the place for you.
We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment. We value and celebrate diversity and strive to create an inclusive work environment for all.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Accountant – E-Commerce Accounting
Inventory • COGS • Sales • Cash Application • SAP & System Integrations
Position Summary
The consultant will support full-cycle accounting for the online store, from customer orders and inventory movement through revenue, cost of goods sold, accounts receivable, cash application, refunds, and financial reporting. This role will partner with Accounting, Operations, E-commerce, Supply Chain, and IT to resolve reconciliation and system-integration issues involving e-commerce, order management, inventory, payment, and SAP platforms.
Key Responsibilities
· Own full-cycle accounting for online store activity, including inventory, sales, cost of goods sold, accounts receivable, cash, refunds, credits, and related balance sheet accounts.
· Perform monthly and quarterly close activities, including journal entries, account reconciliations, variance analysis, and review of transaction completeness and accuracy.
· Reconcile inventory subledger activity to SAP, including receipts, transfers, adjustments, returns, write-offs, and inventory reserves where applicable.
· Review and reconcile cost of goods sold to product sales and inventory movement, investigating unusual margins, timing differences, and data issues.
· Support the complete order-to-cash cycle, including sales orders, fulfillment, billing, revenue recognition, customer receivables, refunds, credits, and cash application.
· Reconcile payment processor and bank activity to customer orders, accounts receivable, and SAP postings; research unmatched or failed transactions.
· Partner with Operations, E-commerce, Supply Chain, IT, and Finance teams to understand transaction flows across multiple systems and ensure accurate accounting in SAP.
· Investigate integration issues between sales, order management, inventory/warehouse, payment, and SAP systems, and determine the accounting impact of incomplete, duplicated, delayed, or incorrect transactions.
· Participate in system implementations, integration changes, user acceptance testing, and validation of automated accounting entries and interfaces.
· Develop and maintain reconciliation tools and controls to confirm that data transferred between operational systems and SAP is complete and accurate.
· Identify root causes of accounting and system issues, coordinate resolution with technical and operational teams, and help prevent recurring problems.
· Create and maintain process documentation, system flow documentation, and internal controls for online store accounting processes.
· Identify opportunities to simplify, automate, and strengthen accounting processes as online store activity and systems evolve.
Qualifications
· Bachelor’s degree in Accounting, Finance, or related field.
· Approximately 2–6 years of accounting experience, preferably including inventory, revenue, order-to-cash, e-commerce, retail, or consumer product accounting.
· Strong understanding of general ledger accounting, reconciliations, month-end close, inventory accounting, revenue, accounts receivable, and cash.
· Experience with SAP strongly preferred; experience with other large ERP systems is also valuable.
· Experience working with e-commerce platforms, order management systems, warehouse/inventory systems, payment processors, or system integrations is a plus.
· Strong Excel and data analysis skills, with the ability to work through large transaction populations and identify exceptions.
· Ability to understand end-to-end transaction flows and translate operational or system issues into accounting impacts.
· Strong problem-solving, communication, and cross-functional collaboration skills.
At SIE, working with our partners, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the individual base pay range may vary based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for benefit offerings that include medical, dental, and vision. Click
here
to learn more.
The estimated base pay range for this role is listed below, this is an hourly rate.
$55
—
$70 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Chicago, IL
Workplace: onsite
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
About The Role
The Event Operations Coordinator is the engine behind every field event we run. You're responsible for two things that matter most before the doors open:
getting the right people in the room
and
making sure every logistical detail is locked and ready
.
This is a high-ownership, detail-driven role that sits at the intersection of outreach, operations, and vendor coordination. You'll work closely with the Sr. Manager of Field Marketing to identify and secure the ideal attendee mix for every event, then execute every pre-event motion required to make it happen: registration, websites, campaigns, communications, and vendor follow-through.
You won't be on-site, but your fingerprints are on everything that makes the on-site experience possible.
What You'll Own
High-Quality Attendance
Partner with Sales Operations and the Field Marketing Manager to build targeted invite lists with the right mix of customers, in-pipe prospects, and net-new leads for each event
Drive RSVPs and ticket confirmations through structured email cadences and direct outreach (phone, LinkedIn, etc.) to hit the goal every time
Maintain minimum registration and attendance rates
Quality matters as much as quantity. The goal isn't a full room, it's the
right
full room
Outreach & Registration
Execute multi-touch outreach campaigns (email, phone, etc.) to drive RSVPs against event-specific targets
Manage registration lists and ensure accurate, up-to-date attendee records throughout the pre-event cycle
Coordinate with Sales to ensure reps are actively supporting outreach efforts for their accounts and prospects
Pre-Event Logistics
Own pre-event operational details so that the Field Marketing Manager can focus on strategy, on-site experience, and sales conversion including:
Ensure attendee travel is booked and act as liaison between attendees and travel agency as needed
Build and maintain event websites where applicable
Create and manage registration pages in
Cvent
Build
Salesforce campaigns
for every event and ensure proper tracking throughout
Create and deploy all necessary UTMs, web links, and landing pages as needed
Vendor Coordination
Once the Field Marketing Manager has selected and contracted vendors (swag, activations, venues, etc.), take ownership of all follow-through
Manage day-to-day vendor communication to ensure deliverables are on time and meet expectations
Escalate issues to the Field Marketing Manager as needed
Track and process vendor invoices to ensure timely payment
Attendee Communications
Draft and deploy all transactional attendee communications in partnership with the Field Marketing Manager, including:
Know Before You Go (KBYG)
Event updates and logistics changes
Post-event surveys
Ensure every attendee has the information they need to show up prepared and engaged
Post-Event Follow-Up
Execute post-event email cadences to support conversion efforts
Ensure all attendee and response data is accurately logged in Salesforce for pipeline tracking
Secure survey responses and share this information with the broader leadership team for consideration and analysis
What We're Looking For
Highly organized with strong attention to detail; you will catch things before they become problems
Proven ability to run multi-touch outreach campaigns that drive real response rates, not just sends
Experience with
Cvent
,
Salesforce
, and marketing operations fundamentals (UTMs, landing pages, campaign tracking)
Comfortable managing vendor relationships and holding external partners accountable to timelines
Strong written and oral communicator; you can write a crisp, effective outreach email and are energized by following up via phone and social media
Self-directed and proactive; you don't wait to be told something needs to happen. You see it and own it.
Thrive in a fast-paced environment managing multiple events simultaneously
Prior experience in event coordination, marketing operations, or inside sales outreach preferred
Compensation Information: 50k - 70k
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
Work Location Expectation: Filevine maintains offices in Salt Lake City, San Francisco, Chicago, and New York. Candidates based in or near these metropolitan areas will work on a hybrid or in-office schedule, while candidates located outside these regions are eligible for remote work
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Filevine is an Equal Opportunity Employer. Qualifications for employment, promotion and other terms and conditions of employment are based upon the ability to perform the job. Equal-employment opportunities are provided to all applicants and employees without regard to race, creed, religion, color, age, national origin, sex, disability, veteran status, or other legally protected class. Filevine is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or accommodation due to disability, or if you have concerns related to Filevine’s equal employment opportunities, you may contact us at legal@filevine.com
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Location: London, United Kingdom
Workplace: hybrid
Role
We are looking for a commercially minded
Senior FP&A Analyst
to join our growing Finance team, based in London. Reporting to the Head of FP&A, you will play a key role in building out our FP&A function as Sokin continues to scale globally, helping shape the processes, models, systems and reporting the business relies on to plan and make decisions.
This is a broad, hands-on role spanning budgeting and forecasting, management reporting, headcount and cost planning, performance analysis and financial modelling across multiple regions.
You will work closely with regional and functional stakeholders to build robust forecasts, consolidate plans into a Group view and provide clear insight into the drivers of financial performance. Alongside the core FP&A cycle, you will apply your strong automation and AI skills to help develop our systems and Finance data infrastructure to create more scalable and efficient ways of working.
This role is ideal for someone who is proactive, curious and eager to get stuck in. You will be comfortable getting into the detail, asking the right questions and constructively challenging assumptions and existing processes. You will have a genuine appetite to improve how things are done and help shape a scaling FP&A function.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
Budgeting, Forecasting & Planning
Support the end-to-end Group annual budgeting process across multiple regions, functions and business lines.
Build and maintain bottom-up budgets and forecasts in partnership with regional and functional stakeholders, ensuring assumptions are robust, realistic and aligned to business priorities.
Maintain and enhance rolling forecasts, reforecasts and long-range planning models.
Consolidate regional and functional budgets and forecasts into a Group view, identifying key movements, risks and opportunities.
Own detailed headcount, compensation and operating expense planning, partnering with the business and People team to maintain accurate forecasts.
Build scenario and sensitivity analysis to help assess risks, opportunities and investment decisions.
Drive consistent planning assumptions and timelines across regions and functions, proactively following up with stakeholders to keep submissions on track.
Reporting & Performance Management
Produce and enhance monthly Group management reporting, dashboards and KPI reporting for senior leadership at a global and regional level.
Provide clear commentary on variances to budget and forecast, explaining the underlying drivers and highlighting actionable insights.
Perform cross-region and cross-functional performance analysis, identifying trends, risks and opportunities.
Give leadership teams clear visibility of spend, headcount, revenue performance, profitability and operational efficiency.
Support the definition and ongoing development of meaningful KPIs, financial metrics and reporting frameworks as the business scales.
Support the Head of FP&A with analysis and materials for senior leadership, Board and investor reporting.
Building the FP&A Function
Develop and improve scalable FP&A processes, tools and systems, proactively identifying opportunities to support growth and efficiency.
Own and continually improve elements of the planning calendar and reporting cadence, improving how FP&A works with the business.
Support the implementation and ongoing ownership of FP&A systems and planning tools.
Design and deliver automation, AI use cases and Finance data capabilities to reduce manual work and improve the speed and quality of insight.
Drive improvements in the quality and consistency of finance, customer and transactional data, working across Finance and the wider business to identify and resolve gaps, errors and inconsistencies at source.
Business Partnering
Partner with regional and functional stakeholders to understand their plans, cost base and financial performance.
Work closely with Accounting to ensure alignment between management reporting, forecasts and actuals.
Collaborate with People teams and business leaders on workforce planning and headcount modelling.
Build strong relationships across the business, proactively getting into the detail where needed to drive financial discipline and commercial awareness.
What Success Looks Like
Success in this role means becoming a trusted, proactive member of the FP&A team who helps build the foundations of a scalable, high-impact FP&A function, independently owning core analysis and processes while continually improving how Finance supports the business.
In your first 12 months, you will have:
Driven clear improvements in the quality of finance, customer and transactional data, making reporting faster, more reliable and less manual.
Improved visibility of financial performance through stronger Group reporting, dashboards, KPI tracking and cross-region analysis.
Built strong relationships with budget owners and become a trusted Finance partner across the business.
Improved the accuracy and visibility of headcount and operating cost forecasts and supported better decisions through high-quality financial analysis.
Help put in place the processes, systems, data and automation that allow the FP&A function to scale with the business.
Requirements
Qualified accountant (ACA, ACCA, CIMA or equivalent international qualification), ideally with 2-3 years post-qualified experience (PQE).
Relevant FP&A, commercial finance or financial analysis experience, ideally within a high-growth fintech, payments, SaaS or technology environment but this is not mandatory.
Experience building and maintaining bottom-up budgets and forecasts across functions, geographies or business units.
Strong financial modelling skills, with the ability to build clear, robust and scalable models from first principles.
Experience working in or supporting a global or multi-region organisation, with an understanding of regional cost drivers and planning complexity.
Strong commercial acumen and analytical skills, with the curiosity to understand the story behind the numbers and connect financial performance to business outcomes.
Proactive and confident communicator who is willing to ask questions, challenge assumptions constructively and suggest improvements.
Comfortable operating in a fast-paced, evolving environment with a hands-on approach and strong sense of ownership.
Advanced Excel skills as well as experience with FP&A, ERP, BI or data visualisation tools.
Strong capability in automation and AI, with a track record of applying them to improve Finance processes, and a genuine appetite to help build out a scaling FP&A function.
Strong attention to detail and able to manage competing priorities.
Sokin has grown 9x in three years, from $14M to $90M in run-rate net revenue, and we're on track to pass $120M by the end of 2026. We're doubling year over year, with just $12M in net cash burn and a growing US and Canada team of 50+.
The momentum is real and the next chapter is yours to shape.
Ready to grow with us?
Apply today
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.
Location: Remote - United Kingdom
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Presales Engineer, South EMEA.
About the job
This position is needed to enable our customers to build the future of communications. The Presales Engineer is a critical part of the sales team focused on our both New Business and Strategic segments.
Twilio’s Presales Engineers are responsible for delivering the Technical Win and best Product Fit to our customers. They lead the technical pre-sales relationship, drive technical discovery, propose technical architectures, demonstrate the product, anticipate concerns and offer creative solutions. They build customer trust in Twilio’s solutions.
Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions.
Help customers achieve success by leading the technical and product sale, recommending best-practice solutions, and guiding them on how to use Twilio’s APIs.
Establish yourself as a trusted advisor to our customers, by taking the lead on understanding customer technical pains through discovery in order to design, demonstrate, and present innovative solutions that solve business challenges.
Build and present highly interactive, complex and engaging customer product demonstrations to help showcase the capabilities of Twilio’s Communications Products, while effectively forming strong customer relationships with both technical and nontechnical stakeholders
Be Hands-on, high-energy, passionate, and a creative problem solver, equipped with the knowledge of how to get things done and ability to lead others to success.
Take the initiative to identify and solve problems - both for the customer and within the organization as we grow
Contribute to the broader Twilio Presales Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Mentor less experienced Presales Engineers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years pre-sales experience selling complex, technical products or 10+ years of professional experience supporting technical products coupled with customer facing experience, particularly in delivery or consulting
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Previous software development experience or working knowledge in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Experience building with REST APIs
Previous experience in Telecom, SIP, Contact Center, or Security .
Experience with sales methodologies
Bachelor’s and/or Master’s degree in a technical discipline (Engineering, Mathematics, Computer Science) or equivalent practical experience
Desired:
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Experience working with customers in the South region
Proficient French, Spanish or Italian speaker
Location
This role will be remote and based in the UK, Ireland or Spain
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 35% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: San Francisco; New York
Workplace: Hybrid
ABOUT ALCHEMY
Alchemy is the Web3 infrastructure and developer platform that powers millions of users and the world’s most innovative blockchain applications. From enabling $1+ trillion in financial transactions worldwide to scaling L2s and enabling DeFi, Alchemy provides the infrastructure and tools developers need to build reliable, scalable, and accessible experiences.
Trusted by companies like JPMorgan, Stripe, Visa, Franklin Templeton, Nike, and backed by a16z, Coatue, Silver Lake, Lightspeed, and Stanford University, Alchemy is building the foundational layer for a decentralized and AI-enabled Web3 ecosystem. For more information, visit alchemy.com http://alchemy.com.
ABOUT THE ROLE
We’re looking for an Accounts Payable Accountant to join our Finance team and take ownership of daily AP activities, including accurate invoice coding, timely payments, vendor support, and reconciliations.
Reporting to our Procurement Manager, you’ll partner with Accounting and teams across Alchemy to keep our procure-to-pay process running smoothly across Zip, NetSuite, and Ramp. You’ll help strengthen existing processes, troubleshoot issues independently, and identify opportunities to improve how we work. This role requires attention to detail, dependability, and proactive communication.
This role will work a hybrid schedule in our San Francisco, California or New York, New York Office. We offer generous in-office food and commuter benefits. Both offices have state of the art gym facilities available to employees.
WHAT YOU’LL DO
DAILY AP OPERATIONS
- Manage the AP inbox, promptly process incoming invoices and requests, and serve as a primary point of contact for vendors and internal teams.
- Review, enter, classify, and code vendor invoices in Zip and NetSuite, ensuring complete documentation, appropriate approvals, and purchase order matching where applicable.
- Prepare payment batches for review and approval, monitor payment deadlines, and follow up on outstanding approvals or missing information.
- Support vendor onboarding and maintain accurate vendor records, including tax forms, addresses, payment terms, and verified banking information.
- Investigate and resolve invoice discrepancies, duplicate charges, missing credits, and payment issues; escalate exceptions when needed.
- Review employee expenses and corporate card transactions in Ramp for accurate coding, receipts, approvals, and policy compliance.
CLOSE SUPPORT & SPECIAL PROJECTS
- Reconcile AP activity and balances with the general ledger, investigate differences, and ensure invoices, credits, and payments are properly recorded.
- Support month-end close by identifying unrecorded invoices and potential accruals and preparing supporting schedules for Accounting.
- Maintain vendor tax documentation, including W-9s, and support annual 1099 preparation.
- Follow established approval and payment controls, including verification procedures for vendor banking changes.
- Maintain organized records and provide AP documentation for internal reviews and external audits.
- Support system updates, workflow improvements, and other projects affecting procurement, expenses, accounts payable, and FP&A.
WHAT WE’RE LOOKING FOR
- 2–4 years of experience in accounts payable or a related accounting operations role, with hands-on responsibility for invoice processing and vendor support.
- Curiosity about how processes work and initiative to make them better.
- A solid understanding of invoice coding, purchase orders, payment terms, reconciliations, and basic accrual accounting.
- Experience with accounting or ERP systems and the ability to learn new P2P, payment, and AI tools.
- Strong Excel or Google Sheets skills, including lookups, pivot tables, and reconciling data across reports.
- Strong attention to detail, sound judgment, and a habit of checking your work.
- The ability to manage recurring deadlines, prioritize competing requests, and follow through independently.
- Clear, practical communication and a collaborative approach to working with vendors and colleagues.
NICE TO HAVES
- Experience with NetSuite, Zip, or Ramp.
- Experience at a growing technology company or Big 4 accounting firm.
- Experience improving AP workflows or using automation to reduce repetitive work.
- Experience with crypto, digital assets, blockchain, or web3 is a plus, but not required.
BENEFITS AND PERKS
🏥 Medical, Dental, & Vision
💪 Gym Reimbursement
🖥️ Home Office Build-out Budget
🥙 In-Office Group Meals
🚅 Commuter Benefits
🌴 Flexible Time Off
🧘♂️ Wellbeing & Mental Health Perks
🧠 Learning & Development Stipend
🌎 Company Sponsored Conferences & Events
💸 HSA and FSA Plans
🧬 Fertility Benefits
Alchemy is committed to offering competitive compensation, including base salary as well as bonus and equity. Additionally, Alchemy offers comprehensive medical, dental, and vision coverage, as well as other benefits such as 401k and unlimited flexible time off.
Location: Brazil; São Paulo, Brazil;
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values
here
!
Position Overview
You’ll join our Chargeback Investigations team, a front-line financial driver and data integrity gatekeeper for Signifyd. You will play a key role in minimizing losses, maximizing revenue, and mitigating fraud and chargeback risk for our customers.
Using your skills in chargeback data analysis, research, and investigation, you will manage chargeback files and data across multiple payment processors, help recover funds, ensure claims are worked in line with company policies, and support merchants in getting configured and set up for success. This is a hands-on, data-focused role: much of your day will be spent working with chargeback files, understanding where each dispute sits in its lifecycle, and troubleshooting data when things don’t line up. This is a high-impact role that offers tremendous opportunities for growth, learning, and leadership.
What You’ll Do
Work independently and with your team to help achieve the overall goals of the department.
Review, validate, and reconcile chargeback files and reports received from multiple payment processors, ensuring every dispute is captured, mapped, and processed accurately.
Conduct high-quality research and in-depth analysis on credit card chargebacks to investigate for criminal or buyer fraud, with minimal supervision.
Review and process merchant reimbursement requests in line with Signifyd’s coverage policies.
Minimize potential losses by making accurate liability determinations on chargeback cases, identifying friendly fraud, and disputing such cases to recover funds and prevent the recurrence of bad buyer behavior.
Consistently apply Signifyd’s Terms of Service and merchant-specific eligibility rules to ensure accurate claim processing.
Gather evidence from internal and third-party data sources to prove the validity of transactions.
Support the onboarding of new merchants by reviewing their policies and ensuring their accounts are correctly configured to receive and process claims.
Conduct performance reviews of merchant accounts to ensure ongoing compliance with Signifyd’s policies.
Outreach with customers, banks, processors, and internal and external stakeholders to scale and optimize processes.
Collaborate in the identification and reporting of issues impacting the department.
Complete quality assurance and other administrative tasks once upskilled in our processes.
Work closely with cross-functional teams, including Customer Success, Product, and Finance.
Requirements
Fluent in Portuguese and English.
Minimum of 2 years of experience in chargeback analysis, fraud prevention, or payment operations within the North America, EMEA or LatAm payments market.
Experience working with payment processors in North America, EMEA, or LatAm.
Knowledge of card network regulations (Visa, Mastercard, American Express, and Discover) for both merchants and consumers.
Strong problem-solving, change management, and analytical skills.
High level of computer proficiency across multiple systems; advanced knowledge of G-Suite and strong research skills.
Highly professional with a willingness to adapt to a constantly changing, customer-focused environment while maintaining strict adherence to Signifyd’s Security and Privacy policies.
Ability to maintain confidentiality and exercise discretion with sensitive information.
Advanced Excel skills, including pivot tables, lookups (XLOOKUP/VLOOKUP, INDEX/MATCH), conditional logic, data cleansing, and building or maintaining macros.
Exceptional attention to detail.
A team-player mentality and proactive attitude, with the ability to collaborate effectively within a team and independently.
Highly Desired
Experience in customer service, including direct interaction with merchants and end customers.
Experience in onboarding merchants and supporting them with configuring and setting up accounts.
Experience using a variety of payment platforms or processors across (e.g. Shopify, Stripe, PayPal, Adyen, Braintree)
Knowledge and experience using SQL and designing dashboards in Looker.
Fluent in Spanish
#LI-Remote
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the
hiring
process.
Signifyd's Applicant Privacy Notice
Location: San Francisco
Workplace: Hybrid
About Cantina:
Cantina is a new social platform founded by Sean Parker with the most advanced AI character creator. Our bots are lifelike, social creatures that can interact wherever people are online—across voice, video, and text. Create yourself, imagine someone new, or choose from thousands of characters to share infinitely scalable, personalized content and seamless group chat.
If you’re excited about how AI can shape creativity and social interaction, come help us build what’s next.
About the Role:
We’re building a Finance function that can scale with a fast-growing company, and we’re looking for a Financial Analyst who wants to help build it with us. This is a hands-on role with a strong focus on accounts payable, expense coding, payment operations, and financial reporting. You’ll help make sure invoices are coded correctly, vendors are paid on time, payment information is accurate, and the Finance team has clear visibility into upcoming cash requirements and company spending.
You’ll also help us move away from manual processes wherever possible—using technology, automation, and better workflows to make Finance easier for everyone across the company.
What You’ll Do:
- Own the AP workflow. Manage invoices from intake through approval and payment, making sure everything is accurate, properly documented, and moving on schedule.
- Keep our financial data clean. Code expenses across the right GL accounts, departments, cost centers, projects, and reporting categories so our financial reporting is reliable.
- Run payment cycles. Prepare payment batches and clear, concise payment reports for Finance leadership, highlighting upcoming obligations, exceptions, and anything requiring attention.
- Stay ahead of what we owe. Maintain AP aging and vendor schedules and help Finance understand upcoming cash requirements.
- Solve problems before they become problems. Investigate duplicate invoices, missing approvals, incorrect coding, vendor discrepancies, and payment issues—and own them through resolution.
- Partner across the company. Work with teams across the business to make invoice approvals, expense coding, and purchasing processes easier and more efficient.
- Support the close. Help with month-end AP reconciliations, accruals, expense analysis, and supporting schedules.
- Turn transactions into insights. Prepare reporting around company spending, vendors, payments, outstanding liabilities, and expense trends.
- Automate the boring stuff. Identify repetitive manual work and help implement better workflows, integrations, and automation.
- Grow beyond AP. As you develop, take on projects across cash forecasting, budgeting, reporting, financial analysis, and finance systems.
What You’ll Bring:
- 0–2 years of experience in accounting, finance, or a related analytical role.
- A degree in Accounting, Finance, Business, Economics, or a related field.
- A solid understanding of accounting fundamentals, including AP, GL coding and reconciliations.
- Strong Excel and Google Sheets skills, plus confidence working with financial data.
- Exceptional attention to detail—you notice when something doesn’t look right and investigate why.
- Strong organizational skills and the ability to manage multiple deadlines.
- Clear communication skills and confidence working with people across different teams.
- A high degree of ownership. If something lands with you, you see it through.
- Curiosity about systems, automation, and how technology can make Finance better.
- Comfort operating in an environment where processes are still evolving.
Compensation:
The anticipated annual base salary range for this role is between $65,000-$80,000. When determining compensation, a number of factors will be considered, including skills, experience, job scope, location, and competitive compensation market data.
Benefits:
- Competitive salary and generous company equity
- Medical, dental, and vision insurance – 99.99% of premiums covered by Cantina
- 42 days of paid time off, including:
- 15 PTO days
- 10 sick days
- 15 company holidays
- 2 floating holidays
- Generous parental leave & fertility support
- 401(k) retirement savings plan
- Lifestyle spending account – $500/month to use however you’d like
- Complimentary lunch and snacks for in-office employees
- One Medical membership, and more!
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Principal Product Manager for the Channels email team.
About the job
We’re hiring a Principal Product Manager to own and lead strategic email data plane integrations strategy. You’ll navigate complex infrastructure challenges with demonstrable technical acumen while actively partnering with key external and internal partners. By transforming ambiguity into resilient, scalable systems, you’ll protect vital revenue streams and lay the groundwork for the future growth. Join us to define the next chapter of email at Twilio.
Responsibilities
In this role, you’ll:
Be a subject matter expert on email, cross-channel and partner integrations, resolving complex product issues that arise.
Use financial and engineering context to contextualize total opportunity size (and business impact/ROI) of proposed product improvements
Develop and lead the multi-year product roadmap for your domain, driving development from concept through launch and ongoing maturity
Make synthesized recommendations on priorities by opportunity and timing
Partner with GTM stakeholders to ensure successful and measurable delivery of commitments
Lead product requirements, program milestones, and launch planning, particularly when it comes to transitioning customers off of old products and APIs in favor of modernized versions.
Document ideas and research quickly for review and iteration from your teams, to support our remote-first environment
Collaborate with adjacent product managers
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
10+ years experience in product management, with 5+ years in the email domain. You are known as an expert, with a proven track record of outcomes, and shaping the strategy of communication products.
Proven ability to work backwards from customer needs, crystallizing problems that translate into impactful product decisions.
Strong understanding of how B2B and large enterprises operate, including sales cycles and organizational dynamics.
Strong understanding of Amazon Web Services Cloud services. Understanding of Microsoft Azure Cloud services is also strongly desired.
Experience in APIs or platform products, including designing for reliability, scale, and developer usability.
Soft Skills: Highly collaborative and excel in building cross-functional relationships in remote, global teams; able to mentor, inspire, and set vision for high-impact initiatives
Location
This role will be remote in the United States,
but is not eligible to be hired in CA, CT, NJ, NY, PA, WA.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project, customer, partner or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 – $213,900.00
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area) $181,200.00 – $226,500.00
Based in the San Francisco Bay area, California: $201,280.00 – $251,600.00
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until 10/25/2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Remote - Ireland
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Senior International Payroll Analyst.
About the job
The Global Payroll team is seeking an experienced, self-motivated, and systems-savvy Senior Payroll Analyst, EMEA Payroll to lead payroll operations across the EMEA region. This role will be responsible for ensuring accurate, timely, and compliant payroll delivery across multiple countries, while assisting the EMEA regional payroll team, managing external vendor relationships, strengthening controls, and driving process standardization.
Sr Payroll Analyst, International Payroll will partner closely with People, Benefits, Equity, Finance, Accounting, HRIS, Legal, and external payroll providers to support a high-quality employee experience and scalable payroll operations.
Responsibilities
In this role, you’ll:
Oversee the payroll processing and management of assigned payrolls
Manage ad hoc projects related to payroll and benefits for our international entities
After necessary training, support the international payroll processing for multiple countries
Receive the local international payroll news related to potential housing allowance, income tax withholding calculations, miscellaneous payroll inquiries
Effectively collaborate with the payroll vendor to ensure that all pay impacting transactions are collected, processed and reported timely and accurately
Assist the Accounting Team with payroll journal and accrual preparations and the reconciliations of payroll general ledger balances
Maintain relationships with key stakeholders and provide support and input when required
Identify and improve payroll processes
Deliver excellent Employee experience in relation to payroll onboarding, ad-hoc queries and annual tax reporting process
Adhere to all legal and internal deadlines
Understand employment tax requirements relating to compensation and benefits, including equity
Oversee the tax reviewer/payroll auditor requests and payroll inquiries.
Solve parafiscales and social benefits inquires from local jurisdictions
Oversee the annual income tax filing process where applicable.
Help improve payroll-related documentation and procedures
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
6+ years of experience managing payroll processing internationally with working experience in accounting
Experience with processing equity transactions
Bachelor’s degree in Finance or another relevant field
High attention to detail
Discipline and ability to meet tight deadlines, and prioritize competing workloads
Excellent written, and verbal communication skills in English
Very strong analytical and problem-solving skills while keeping customer experience top of mind
Experience in Workday and with outside payroll providers.
Desired:
Customer service focus with the ability and sound judgment to handle highly sensitive information.
Process improvement mindset: have a passion for reengineering payroll processes in implementing a first-class payroll service.
Strong interest in applying emerging technologies—such as AI, to re-engineer payroll workflows, eliminate manual touchpoints, and unlock value-added insights for workforce planning.
Deep understanding of EMEA labor laws, tax regulations, and statutory filings.
Familiarity with European Works Councils and trade union agreements.
Experience maintaining strict internal controls and auditing payroll processes
Advanced Excel skills for complex data reconciliation and reporting.
Track record of implementing new payroll systems or transitioning vendors.
Location
This role will be remote, and based in Ireland.
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Milan
Your opportunity:
Since 2004, we've had one clear goal: to make payments and money management effortless for every business in Europe.
Today, more than 250,000 companies use Mollie to get paid, manage money and grow, with products designed to be simple, scalable, and dependable.
With 950+ Mollies across 14+ locations, we care deeply about autonomy and craft. So we work in small teams, with real ownership, and we trust you to make the right decisions.
We're building for the long term, so we provide the tools you need, processes you can rely on, and a balanced work environment to help you do work you're proud of.
Sound like your kind of place? Let's build together.
As a Senior Engineering Manager, you'll lead the technical roadmap and delivery of our existing and new products. You’ll collaborate with cross-functional teams to shape strategy and product direction, while also representing the team in technical discussions with key partners. In this fast-paced environment, your impact will be highly visible, driving customer experience improvements and contributing to the company’s success.
What you'll be doing:
- Lead a growing engineering team of 20+ engineers, with a hands-on leadership approach expected from all engineering managers
- Bring strong technical expertise and a proven track record in large-scale distributed systems and/or guiding teams through complex technical transitions
- Drive strategic technical decisions in collaboration with cross-functional teams, and lead cross-domain technical initiatives that align with overall business and product goals
- Identify improvements within the team, propose actionable solutions, and coordinate efforts to improve team velocity and effectiveness
- Help shape the broader domain vision, influence strategic direction, and set goals for ongoing product improvement
- Balance hands-on engineering with big picture thinking, taking pride in mentoring and developing high performing teams
- Maintain a results driven mindset focused on delivering impact at scale and speed
What you have:
- Strong leadership and team development skills: You set clear goals, provide transparent feedback, mentor engineers, and support career growth while driving high-impact results.
- Proven management experience: With 5+ years in a leadership role, you’ve demonstrated success in hiring, retaining, and developing top engineering talent.
- Commitment to engineering excellence: Bring hands-on experience building scalable, resilient, and full stack systems in diverse environments, leading by example and setting a high bar .
- Bias for action: You believe in moving fast without compromising quality. You’re not afraid to make mistakes as long as they’re opportunities to learn and improve.
- Mentorship and teaching mindset: Invest in the growth of others through code reviews, architectural guidance, or coaching, you help engineers refine their skills, build confidence, and take on new challenges.
- Collaborative spirit: You foster a culture of openness and trust, you value feedback, encourage peer learning, and support team-wide development.
- Always Be Shipping Mindset: It’s about consistently delivering value to customers, where speed and quality go hand in hand.
Please apply with your CV in English
Kindly note that visa and relocation support is not offered for this particular role.
Location: Sydney, Australia; Melbourne, Australia
Workplace: hybrid
Business Development Manager - Australia
Role
As, a Business Development Manager at Sokin, you will act as the initial point of contact for prospective corporate clients across the mid-market and enterprise segments. You will be responsible for sourcing, qualifying, and engaging high-value opportunities, building a strong pipeline that supports long-term client relationships.
This is a high-impact commercial role designed for an ambitious individual looking to develop into a future sales leader. You will gain strong exposure to SOKIN’s suite of solutions — including global payments and receivables, FX, and treasury management — and work closely with sophisticated businesses to support their cross-border financial needs. You will be equipped with best-in-class tools, and a proven sales playbook to enable success.
About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency. Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow.
We deliver services across:
Global payments and receivables
Foreign Exchange (FX)
Treasury management
Finance reconciliations
We are rapidly expanding, with established presence in EMEA, APAC, and North America. Backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.
Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.
Key Responsibilities
· Proactively identify, research, and develop new business opportunities across the mid-market and enterprise segments through LinkedIn, CRM intelligence, partner referrals, targeted outbound prospecting, and other channels.
· Conduct structured qualification by evaluating client needs, treasury requirements, FX exposure, and complexities across international payments and cross-border receivables.
· Lead initial engagement with senior stakeholders and decision-makers, leveraging a multi-channel approach across email, phone, LinkedIn, and strategic social outreach.
· Secure and coordinate high-value discovery calls and commercial meetings, ensuring opportunities are well-qualified and positioned for progression through the sales pipeline.
· Collaborate closely with internal stakeholders — including Marketing, Compliance, Product, and Client Onboarding — to drive seamless opportunity conversion and an exceptional prospect experience.
· Maintain accurate, timely, and commercially relevant documentation of all activity, pipeline status, and prospect insights within the CRM, ensuring visibility and reporting integrity.
· Support the planning and execution of outbound campaigns and targeted go-to-market initiatives across assigned sectors, regions, or strategic verticals.
· Consistently deliver against performance objectives, including weekly activity benchmarks and monthly qualified opportunity targets, contributing to overall revenue growth and pipeline health.
· Build commercial knowledge across international markets, enterprise sales methodology, FX and treasury solutions, while leveraging ongoing development opportunities within SOKIN’s broader commercial organisation
Requirements
· 6+ years of proven enterprise sales experience, with a strong track record of managing complex, high-value deals and long sales cycles across senior stakeholder groups.
· Recognised champion and advocate within their specialist field, demonstrating deep market expertise, thought leadership, and the ability to influence customers and internal teams.
· Strong ability to conduct high-quality discovery and structured qualification, uncovering commercial priorities, operational pain points, and treasury requirements to position solutions effectively.
· Excellent written and verbal communication skills, with the ability to deliver clear, compelling, and value-driven messaging tailored to finance leaders and decision-makers (CFO, FD, Treasurer, Head of Finance).
· Commercially sharp, with strong business acumen and the ability to prioritise opportunities based on value, urgency, and strategic fit.
· Naturally curious and coachable, with a growth mindset and commitment to developing into a trusted advisor for clients and internal stakeholders.
· Highly organised and detail-oriented, with strong CRM discipline and a structured approach to pipeline management, forecasting, and reporting.
· Tech-savvy and confident using modern sales tools and CRM systems (Zoho experience is an advantage).
Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.
We are an equal opportunities employer committed to creating an inclusive work environment. As a growing global startup, we value agility and flexibility in our working culture. If you require any accommodations during the recruitment process, please let us know.
Location: United States - Remote
Workplace: remote
Azul is seeking a Global Channel Operations Manager to join our Global Revenue Operations team. Reporting to the Vice President, Revenue Operations, this role will manage the programs and infrastructure that support Azul’s global channel ecosystem.
The Role
Our Global Channel Operations Manager will have experience in a high-performing, subscription-based company and a proven ability to support a robust two-tier channel model spanning distributors and resellers. The ideal candidate will prioritize operational readiness, process efficiency, and effective systems.
What You'll Do (aka the Responsibilities):
Partner with the VP of Global Channel Sales to provide direct day-to-day support of the Azul Channel Team.
Own and manage the Channel Partner Program.
Administer partner rebates, referral fees, and Market Development Funds (MDF) programs, including payment tracking and processing.
Coordinate Azul resources to ensure the highest level of partner engagement.
Manage Azul’s Partner Relationship Management (PRM) platform, partner portal and vendor relationship (Impartner).
Manage partner data and information within Salesforce.com, including end-to-end ownership of deal registration processes and channel reporting/dashboards.
Provide regular (weekly, monthly, quarterly) reporting pertaining to the partner sales and partner ecosystem performance.
Manage partner on-boarding process and compliance ensuring easy registration and access to Azul resources and content.
Develop, publish and maintain partner training content in PRM, and manage certification data and compliance reporting.
Administer partner-facing content platform (Highspot or equivalent) — deal registration guides, price books, program terms & conditions, and partner communications.
Manage partner contracting, including reseller, distributor, and referral agreements, using an e-signature/contract lifecycle tool (e.g. DocuSign).
Own the partner support ticketing queue (e.g. Jira Service Management), triaging and resolving partner-submitted issues.
Support Alliance/Marketplace operations (e.g., AWS, GCP) including listing maintenance and cross-team syncs.
Partner with Channel Sales leadership (and Finance, Marketing, and Legal as needed) to implement and continuously improve the Partner Program, including compliance monitoring and incentive/rebate program design.
What You’ll Bring (aka Experience, Skills, Education):
5+ years in Sales Operations, Channel Operations, or Channel Management.
Demonstrated expertise in providing sales support to multiple levels both within the organization and within a partner/distribution environment.
Demonstrated experience managing partner programs.
Undergraduate degree, preferred
Experience administering a PRM/partner portal platform (e.g. Impartner), Salesforce.com, and a contract/e-signature tool (e.g. DocuSign).
Experience with partner enablement or sales content platforms (e.g., Highspot) and, ideally, business intelligence (BI)/reporting tools (e.g., Qlik) and commission/incentive platforms (e.g., CaptivateIQ).
Strong written and verbal communication skills, with the ability to clearly and effectively articulate Azul’s value and business practices.
Organized, detail- and process-oriented.
Self-starter, willing to take a leadership role in driving initiatives in support of the channel with the ability to work effectively in a team environment.
Ability to manage multiple tasks and use good judgment in resolving difficult issues.
Ability to coordinate Azul cross-department resources to execute a complex sales strategy and drive partner growth.
What we Offer
· Comprehensive compensation and healthcare packages
· Referral Program
· Work-life balance, remote-first, paid time off, company shutdown, holidays
· Work with top experts worldwide whom contribute to the Java ecosystem
Our Culture & Values
· Maniacal Customer Focus
· Innovation & Excellence
· Initiative & Courage
· Impact & Influence
· Integrity & Transparency
· Diversity, Inclusion & Teamwork
Azul participates in E-Verify.
As a US employer, Azul Systems, Inc. uses E-Verify to confirm the employment eligibility of all newly hired employees working in the United States. For more information about E-Verify, please visit www.e-verify.gov.
Employment at Azul is contingent upon the completion of reference and background checks.
We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
The base salary range for this job is $120,000-$125,000 and is eligible for annual variable pay.
Individual base salaries are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our benefit package includes medical and dental coverage, 401(k) plan, and a wide range of paid time off options. The range provided is a reasonable estimate of the base salary for this role.
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
УдалённоHowever, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
A player-coach who has done the work and built a small team or contracted capacity around it, including outsourced support and coverage across time zones or languages
УдалённоLondon; Please note: While we are remote-first and accept candidates from all over the world, we are highly prioritizing hiring for people who are within 1-2 hours of British Standard Time (BST); We welcome applicants of all kinds and are committed to providing both an equal opportunity process and work environment; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
seniorUnited States, San Mateo, CA
ОфисChicago, IL; Candidates based in or near these metropolitan areas will work on a hybrid or in-office schedule, while candidates located outside these regions are eligible for remote work
ГибридseniorLondon, United Kingdom
УдалённоRemote - United Kingdom
ГибридSan Francisco; New York
Brazil; São Paulo, Brazil;; We are happy to provide reasonable accommodations to candidates in need of individualized support during the
ГибридSan Francisco
УдалённоRemote - US
УдалённоseniorRemote - Ireland
seniorMilan; Kindly note that visa and relocation support is not offered for this particular role