Location: Home based - EMEA
The role of an Enterprise Customer Success Manager at Canonical
Customer success is a fairly new and strategic department at Canonical, with the objective to reduce risk and churn, facilitate the adoption of new products or services and support expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customer’s objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, in their native language and with excellent English for any internal interaction, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers, through campaign management and customer requests.
Location: This role will be based remotely in the EMEA region.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills and a passion for cloud and data centre infrastructure technologies. We are also looking for:
Native French level required with excellent command of English
Minimum 5 years of work experience with a strong background in IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs
What we offer you
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person - we’ve been working remotely since 2004!
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Employee Assistance Programme
Opportunity to travel to new locations to meet colleagues from your team and others
Priority Pass for travel and travel upgrades for long haul company events
About Canonical
Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world on a daily basis. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do.
Canonical has been a remote-first company since its inception in 2004. Work at Canonical is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game. Canonical provides a unique window into the world of 21st-century digital business.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Raleigh, North Carolina
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75
—
$95 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Worldwide
Workplace: remote
RequirementsHR & L&D Experience: 2–3+ years of experience in HR, Learning & Development, Talent Management, or People Partner roles;Learning Programs: Experience designing and managing employee development, onboarding, performance review, and talent development initiatives;Process Improvement: Strong problem-solving skills with the ability to optimize HR and L&D processes in a fast-paced environment;Communication: Excellent organizational and stakeholder management skills with experience facilitating meetings and training sessions;HR Technologies: Experience with LMS platforms and HR systems. Knowledge of HR analytics, performance reviews, or project management will be an advantage;Languages: Intermediate+ English with the ability to communicate in an international environment;AI & Modern Technologies: Experience using AI-powered tools to automate HR processes, create learning content, and improve operational efficiency.ResponsibilitiesEmployee Development: Organize and coordinate employee assessments, learning programs, and professional development initiatives;LMS Management: Administer and enhance the SANA LMS platform to support effective learning experiences;Talent Programs: Develop and improve onboarding, retention, and talent development programs, including Buddy, HiPo, and leadership initiatives;Process Optimization: Improve and automate HR and L&D processes by implementing new tools and best practices;Stakeholder Collaboration: Partner with managers and employees to identify development needs and support business goals;Continuous Improvement: Leverage AI tools and data-driven insights to enhance learning processes and employee experience.We offerHigh salary (plus performance bonuses and salary revision);Remote work;Work schedule: Mon-Fri (8 hours per day) with flexible starting hours;24 days holiday leave;Corporate English lessons;Exciting work challenges that allow you to grow to your full potential;A strong team of like-minded professionals who will be by your side to accomplish ambitious projects, stimulate your professional development and bring experience.
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Location: Boise, Idaho
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: London
Workplace: OnSite
ABOUT US
Sierra is the leading platform for customer-facing AI agents, working with many of the world's biggest brands — including The GAP, Rocket Mortgage, SoFi, Sutter Health, and SoftBank — to transform how they serve customers and grow their businesses. We are primarily an in-person company based in San Francisco, with growing offices across North America, Europe, and Asia.
We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and a commitment to balancing Family along the way. These values are the foundation of our work, and we are committed to upholding them in everything we do.
Sierra was co-founded by Bret Taylor https://www.linkedin.com/in/brettaylor/ and Clay Bavor https://www.linkedin.com/in/claybavor/ who first met while working together at Google over 20 years ago. Bret currently serves as Chairman of the Board of Open AI. Previously, he was co-CEO of Salesforce and CTO of Facebook. Clay spent 18 years at Google, where he most recently led Google Labs.
WHAT YOU'LL DO
As an Agent Strategist https://sierra.ai/blog/agent-strategist-your-phd-in-applied-ai, you own how Sierra's AI agents come to life for our customers — from first pilot to a production agent handling thousands of conversations a day. You sit at the intersection of product, building agents and customer-facing work, and stay just as close to the technology as you are to the people you build for. You transform a customer's thorniest, highest-stakes problems into agents that measurably move their business.
- Own the Agent Development Life Cycle https://sierra.ai/blog/agent-development-life-cycle. Take agents from initial scope through conversation design, tooling, and evaluation, to launch and continuous iteration in production — translating business goals into an agent that outperforms, and tuning relentlessly until it's the best version of itself in the real world. You'll have real ownership and autonomy over the outcome.
- Be the trusted strategic advisor to enterprise leaders. Sit shoulder-to-shoulder with our customers' executives, understand what success actually means to their business, and shape the AI strategy that gets them there.
- Partner with the customer's working teams day to day. Run working sessions, troubleshoot the agent as issues come up, and make the calls that keep the build on track for launch.
- Directly impact product. Surface unmet needs from your customer work, and feed them back to research and platform to shape where Sierra goes next.
EXAMPLE PROJECTS
These are the kinds of projects that strategists on our team have worked on recently:
- Scope and launch a subscription-retention agent for a large telecommunications or media company that consistently outperforms human agents at saving at-risk customers.
- Stand up an agent for a commerce customer that troubleshoots a broken device end-to-end and personalizes product recommendations in the same conversation.
- Redesign the conversation flows for a financial services agent so it can handle complex, regulated interactions — and convert a pilot into a multi-team production deployment. See our financial services blog https://sierra.ai/blog/five-ways-to-use-ai-agents-financial-services for examples.
- Partner with product on a net-new capability — a new agent architecture or self-service tooling — using a live customer as the design partner.
- Define the evaluation and quality bar for a new agent, then use those metrics to drive a measurable lift in outcome https://sierra.ai/blog/outcome-based-pricing-for-ai-agents week over week.
WHAT YOU'LL BRING
- Customer obsession. Genuine energy being in front of customers — understanding their business and needs, thriving in complex organizations, and building trusted relationships.
- Communication. Clear, direct, and persuasive across technical and non-technical audiences.
- Strategic problem-solving in ambiguity. Strong analytical and critical-thinking skills to break down complex problems, spot risks early, and adapt as things change fast.
- Technical aptitude. Comfortable engaging directly with technical concepts - reading API documentation, understanding data models and system architecture, and following engineering tradeoffs in a design discussion.
- Ownership and delivery. A track record of running multiple complex, high-visibility projects at once and driving them to outcomes.
EVEN BETTER...
- Experience building or deploying AI/LLM agents in production — hands-on with the tools behind them (eval frameworks, agent tooling, RAG, prompt engineering) — working closely with technical counterparts.
- You've been a founder, founding team member, or operator — you know how to balance craft, ownership, and speed.
- A degree in Computer Science, Engineering, Mathematics, a related technical field, or equivalent practical experience — and/or an MBA or comparable experience at the intersection of technology and business.
OUR VALUES
- Trust: We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.
- Customer Obsession: We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.
- Craftsmanship: We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.
- Intensity: We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.
- Family: We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.
WHAT WE OFFER
We want our benefits to reflect our values and offer the following to full-time employees:
- Flexible (unlimited) paid time off
- Medical, dental, and vision benefits for you and your family
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family building benefits
- Lunch, as well as delicious snacks and coffee to keep you energized when working onsite
- Discretionary benefit stipend giving people the ability to spend where it matters most
- Free alphorn lessons
These benefits are further detailed in Sierra's policies, may vary by region and employment type, and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.
BE YOU, WITH US
We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply through the link on this page even if your experience doesn't precisely match the job description.
Sierra is a proud equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state or local laws, including veteran status and disability status. Hiring decisions are made by people, based on merit. If you need a reasonable accommodation for a disability, a religious practice, pregnancy or any related condition at any point in the application or interview process, contact us at accommodations@sierra.ai. Requests are handled confidentially and do not affect your candidacy.
We will consider qualified applicants with arrest and conviction records in accordance with applicable fair chance laws.
Location: Germany
About our client
Our client is a leading systems integrator and global professional services firm driven to simplify and maximize the value of their clients’ information. Founded in 2011, our client provides complementary services for many digital initiatives, including MDM and PIM Strategy and Implementation, Data Governance and Analytics, Content Management, Data Integration, Enterprise Hosting, and Operational Services that help large enterprises in the retail, consumer goods, manufacturing, financial and healthcare sectors simplify and maximize the value of their information. They are a 100% employee-owned company and have been on the Inc. 5000, recognized by IDG’s Computerworld as one of the Best Places to Work in IT, as a Wonderful Workplace for Young Professionals and as a “Best Place to Work” by Inc. Magazine and Business First. Their global headquarters is in Dublin, Ohio. The EMEA headquarters and Global Development Center is in Valencia, Spain. Additional offices are located in Germany and India.
Job overview
The Regional Sales Director-DACH (RSD) is responsible for driving the sales process and outcomes in Germany, Austria and Switzerland: planning and leading the closing of sales opportunities.
Key responsibilities
New Business Development
Prospect for potential new clients
Identify potential clients and the decision makers within the client organization
Research and build relationships with new clients
Set up meetings between client decision makers and company’s departments leaders
Plan approaches and solutions, collaborating with colleagues to develop proposals that speak to the client’s needs, concerns, and objectives
Participate in pricing the solution/service
Handle objections by clarifying and emphasizing agreements, working through differences to arrive at a positive conclusion
Negotiate and influence client on engagement matters, using a variety of styles to persuade or negotiate appropriately
Present an image that mirrors that of the client and our client's firm
Client Retention and Account Management
Present new products and services and enhance existing relationships
Work with our client's technical staff and other internal colleagues to meet client needs
Arrange and participate in internal and external client debriefs
Engage as the Client Partner in client engagements, forming part of the steering committee
Network within existing clients and identify potential new opportunities
Partner Management
Network and build relationships with software partners
Establish joint pipeline and account management cadence calls with partner representatives
Identify target accounts and formulate joint account strategies and plans
Help drive messaging, attendance, and subject matter expertise to regional partner events
Business Development Planning
Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales
Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
Management and Research
Ensure that data is accurately entered and managed within Salesforce.com
Report out progress weekly with leadership team
Forecast sales targets and ensure they are met
Track and record activity on accounts and help to close deals to meet these targets
Work with marketing staff to ensure that prerequisites (such as prequalification or getting on a vendor list) are fulfilled within a timely manner
Present business development training and mentoring to internal staff
Research and develop a thorough understanding of the company’s people and capabilities
Understand the company’s goals, culture, and purpose
Requirements
Minimum of three years of experience selling services for a global consulting firm
Demonstrated knowledge and ability with systems integration and data management concepts
Demonstrated ability to build relationships at all levels within client accounts
Demonstrated ability to identify and sell new project opportunities
Possesses qualities of both a self-starter and team player
Fluent in German language
Willingness to travel up to 90% (traveling Monday through Thursday)
Candidate must be living in Germany
Benefits
Full-time contract.
Remote position being available to visit the office when necessary.
Variable compensation program
Flex time.
Worldwide collaboration with top domain experts.
Goals and career plan review every quarter.
Team-building activities
*Our client values the diversity of their team and stand for equal opportunity and non-discrimination. They respect all differences from person to person, visible or not*
Location: Ogden, UT
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Bellingham, WA
Your Opportunity
At PLACE, we’re building a company at the intersection of real estate, technology, business services, and the consumer. As a profitable, hypergrowth startup, on the path to an IPO, our standards are high, and our team is scrappy, and our commitment is to execute the best work of our lives.
This is YOUR CHANCE to join a company and legal team that’s scaling rapidly and innovating boldly. As our Legal Assistant, you will partner with the Corporate Counsel, company leadership, and a wide variety of departments to provide administrative and operational support across a broad range of corporate and legal matters, while building working knowledge of legal systems, processes, and fundamentals. If you thrive in complexity, problem-solving, and believe in scaling through tech and AI, this is your PLACE
This is a full-time, in-office position based in downtown Bellingham, Washington.
What You’re Great At
You are reliable and have
excellent writing and verbal communication skills,
a keen eye for detail, and
strong critical thinking and problem-solving abilities
. You can analyze complex information, identify potential issues, and develop practical solutions. You also exercise sound judgment and discretion when handling confidential and privileged information. You’re organized, you manage multiple tasks and deadlines without dropping the ball, and you’re comfortable following established processes, asking questions, and learning new skills, whether through personal instruction or independent study.
You’re fluent in Microsoft Office and Google Workspace, including document formatting and e-signature tools, and you’re excited to learn legal technology such as contract lifecycle management and document management systems. You bring a professional, service-oriented approach to working with attorneys, executives, and employees across business units.
You likely have a high school diploma or equivalent (an associate degree or bachelor’s degree is preferred) and 1 to 2 years of experience in a legal, compliance, or professional administrative support role. Experience in a corporate legal department, law firm, or real estate or financial services setting is a plus.
What You’ll Do
Handle incoming legal inquiries and requests by routing them to the right attorney or team member and following up to confirm they are resolved.
Prepare, format, proofread, and organize legal documents, contracts, correspondence, and filings at the direction of attorneys and the legal team.
Maintain the contract repository and support the contract lifecycle process by logging agreements, tracking key dates and renewals, and routing documents for review and signature..
Maintain corporate records and entity files, including formation documents, registrations, and annual filings, with support from the legal team.
Manage calendars, deadlines, and scheduling for attorneys and legal team members, and coordinate meetings with internal and external parties.
Organize and maintain the legal document management system and shared files, following established naming and retention conventions.
Troubleshoot systems and processes and propose improvements
Protect confidential and privileged information in all work and follow company policies on document handling and access.
Salary:
$25-30/hour, depending on experience and aptitude.
Why PLACE
We believe people do their best work when they’re trusted, supported, and surrounded by others who are equally driven. Our competitive benefits include PTO as needed, comprehensive insurance coverage, a 401(k) match, stock option grants, and a stock purchase plan. Every team member is an owner, building the “PLACE” they are proud to call “my company.”
Location: Dublin, Ireland
Fin
, now part of Salesforce, is on a mission to help businesses provide perfect customer experiences.
Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system.
Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI.
Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce.
What's the opportunity?
As a MidMarket Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting.
This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it.
At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark.
What will I be doing?
Lead the growth and adoption of Fin across your MidMarket territory, with both new prospects and existing customers
Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach
Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty
Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact
Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion
Manage a high volume of deals, including complex six-figure opportunities across new and existing business
Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them
Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline
Track and communicate the metrics behind your growth, including retention, adoption and platform expansion
Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts
Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment
Stay at the cutting edge of AI using the best internal tooling and enablement in the market
Raise the bar for the team by mentoring peers and sharing winning plays
What skills do I need?
4+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota
Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome
Experience, passion and success in outbound prospecting
Proven success navigating procurement, complex renewals and senior decision makers
Experience selling products with technical complexity or thorough implementation
AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value
Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities
Bonus skills & attributes
Experience selling AI-powered products
Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike
A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations
Demonstrated leadership and influence within your team and across functions
A growth mindset, intellectual curiosity and ambition
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at
fin.ai/careers
. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
Policies
Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our
core values
.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination.
Know your rights: workplace discrimination is illegal.
Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Location: Dubai
Workplace: onsite
The Role:
We are looking for a passionate and energetic Partner Relations Manager to cultivate and maintain strong relationships with our Partners. This role involves strategising to grow and leverage partnerships that enhance the company’s product offerings and market presence.
Key Responsibilities:
Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximise lifetime value
Act as the main contact for Partners, fostering strong relationships through personalised support
Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
Analyse Partners 'behavior to uncover opportunities for upselling and customisation of products and services
Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
Communicate ideas and suggestions for platform improvements to the Business Development teams
Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
Undertake any other relevant task as assigned
Main requirements:
Degree in a business-related field
Experience in a similar position will be considered an advantage
Fluent Arabic speaker with excellent oral and written skills in English
Ability to build and maintain excellent business relationships
Strong interpersonal and communication skills
Target-oriented and resourceful
Ability to work autonomously and under pressure
Spending significant time travelling abroad- if required
Valid work permit
Benefit from:
Attractive remuneration package plus performance related reward
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Bring It to Life – Role-Specific Take-Home Task
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
Location: Lagos, Nigeria
Who we are
Renmoney is a digital finance company on a mission to make financial inclusion simple and human. We provide easy-to-access loans, savings, and financial services to individuals and small businesses across Nigeria. We’re entering a new phase of digital-led growth, powered by data, AI, and customer-centric innovation - and marketing is at the heart of that journey.
We are the place for you, if:
You’re excited about technology and the future, and you’re looking for a place to learn and grow. You care a lot about detail and pride yourself in impeccable execution. You are adept at identifying, assessing, mitigating, monitoring and reporting risks, and ensuring controls are working effectively. You are ready to work extremely hard, at a fast pace, to achieve audacious goals. You love to speak up, ask questions and are comfortable challenging anyone or any idea.
The position
We’re looking for a modern, AI-first Motion/Video Designer to craft compelling visual content that engages our customers, explains our products, and drives performance. This is not a traditional design role - we want someone who’s deeply familiar with generative AI tools, understands what performs in digital channels, and can deliver high-quality videos fast.
You’ll own video production across ads, explainers, product demos, onboarding journeys, and internal campaigns. You’ll work closely with marketing, product, content, and brand teams to tell stories that resonate - while scaling creative output through AI-powered workflows.
What you’ll do
Design and animate short- and long-form video content across paid, owned, and internal channels
Use GenAI tools (Runway, Pika, Midjourney, Sora, ElevenLabs, etc.) for ideation, scripting, editing, voiceover, and localization
Develop templates and scalable video systems for rapid content production
Collaborate with brand, product marketing, and growth teams to align creative with campaign goals
Produce explainers and visual assets that simplify complex financial concepts and drive customer understanding
Continuously test and optimize video performance across engagement, CTR, conversion, and retention metrics
Stay ahead of creative and platform trends across YouTube, Instagram, TikTok, and beyond.
Requirements
3+ years of hands-on experience in motion design and video content creation
Proven portfolio of product explainers, social video, ad creatives, and short-form content
Demonstrated use of AI tools in real-world creative workflows (submit examples with outcomes)
Proficiency in Adobe After Effects, Premiere Pro, Final Cut, or equivalent
Deep curiosity and hands-on experience with AI platforms like Runway, ElevenLabs, Midjourney, Pika, Sora, etc.
Strong storytelling instincts, understanding of animation timing, and sound design
Experience working cross-functionally with brand, content, and performance teams
Bonus: 3D animation, scripting, sound editing, or mobile UI animation
Benefits
What’s in it for you
Creative ownership across one of the most strategic marketing channels: motion/video
Opportunity to build an AI-native design process that defines the future of Renmoney’s brand
Collaborative, fast-paced team culture with room to experiment and grow
Access to the latest generative AI tools and workflows
Competitive salary, benefits, and hybrid working environment
Location: Spokane, WA
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $50K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Orange County, CA
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: North Texas
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$90,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Home based - Worldwide
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an
Enterprise Customer Success Manager at Canonical
Customer success is a new and strategic department at Canonical, with the objective of reducing risk and churn, facilitating the adoption of new products or services, and supporting expansion within existing accounts. Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. By clearly understanding their customers’ objectives, the CSM can align expectations, suggest a large range of additional services or product capacity to increase loyalty, alleviate any pain points, and help draw and deliver on an appropriate collaboration roadmap.
We are growing our Customer Success team to continue to offer thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open-source infrastructure and applications. To provide the appropriate level of focus for every customer, CSMs are specialized in one of the following segments:
Mass - SMEs or large businesses starting their journey with Canonical
Focus - Large companies with established ARR
Step Growth - a selection of high-potential customers
All CSMs contribute to business support at the company level for all remaining, not-yet-assigned customers (Tech segment), including our Store customers.
Location:
This role will be based remotely.
What your day will look like
Onboard new customers and introduce them to our products and support processes. Products include: Ubuntu Pro, MAAS, Landscape, Openstack, Ceph, Kubernetes, data applications and many more.
Elaborate and coordinate complex projects in interaction with developers, IT managers and decision makers from various industries.
Collaborate with Sales, Field Engineering and Support in developing and delivering engagement plans that fulfill the customer's objectives.
Manage a portfolio of customers in a specific geographic region and identify growth opportunities or renewal risks in coordination with Sales.
Experience running a disciplined, weekly customer and business review process with cross-functional teams, identifying and prioritizing blockers, and driving resolution through corporate product and engineering teams
Serve as a customer advocate internally and influence Canonical products roadmaps, Canonical websites, documentation, processes and people to improve customer satisfaction and retention.
Supporting customers through reactive ticket requests.
Create campaigns targeting multiple customers through digital touch-points and activities.
What we are looking for in you
The ideal candidate would display impeccable customer-facing skills with a passion for cloud and data centre infrastructure technologies. We are also looking for:
Minimum 5 years of work experience with a strong relation to IT and with exposure to projects related to at least one of these topics: Linux OS, data applications, storage, cloud computing, networking, security, migration, IoT.
Excellent presentation skills with the ability to guide a conversation about complex software.
Experience building and improving internal processes while maintaining timely delivery to customer-related projects.
A true team player capable of interacting with all departments and at all levels, both internally and externally.
Knowledge of agile methodologies.
We at the Customer Success team strongly appreciate various languages! Therefore, if you possess proficiency (both written and spoken) in Spanish and Portuguese alongside an excellent command of English, please inform us!
Additional skills that you might also bring
Experience with Salesforce, Jira and CRMs is a big plus!
What we offer colleagues
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Distributed work environment with twice-yearly team sprints in person
Personal learning and development budget of USD 2,000 per year
Annual compensation review
Recognition rewards
Annual holiday leave
Maternity and paternity leave
Team Member Assistance Program & Wellness Platform
Opportunity to travel to new locations to meet colleagues
Priority Pass and travel upgrades for long-haul company events
About Canonical
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products.
Whatever your identity, we will give your application fair consideration.
#LI-remote
Location: Loudoun, Virginia
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $50K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: South East Houston, Texas
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.
Location: Tucson, Arizona
About Snap! Mobile, Inc:
Founded in 2014, Snap! Mobile is the creator of Snap! Raise, the nation’s largest and top-performing digital fundraising
platform for high school and youth athletics and activities. Since its founding, Snap! Raise has helped over 150,000 schools, groups, and teams raise more than
$1 billion
.
Snap! Mobile
supports schools, teams, and organizations with Snap! Mobile One, an all-in-one app designed to
simplify operations and enhance community engagement. Snap! Mobile One combines the power of Snap! Raise
fundraising, fan and community engagement, event scheduling, registration, website management, messaging services,
money management, and spirit wear to deliver everything administrators need to succeed in one easy-to-use app.
About the Role:
As an
Account Executive
, you will drive the performance and success of your territory by executing a strategic sales plan to generate and develop business opportunities across schools and organizations in your area. You will be responsible for establishing relationships and maintaining and growing existing business. Snap Mobile Account Executives make a tremendous impact and are trusted by athletic directors, coaches, educators, booster clubs, and their communities to support the programs of those we serve.
This is a Full-Time position.
A Day in the Life
Grow business and achieve sales targets by developing, and executing a territory plan
Earn credibility as an industry expert for athletic directors, coaches, group leaders, and administrators
Understand customer objectives, and articulate relevant technology and industry trends
Represent Snap! Mobile at events to influence sales opportunities
Build and cultivate customer relationships at schools, districts, club sports
Manage sales pipeline and provide accurate sales forecasts
Maintain accurate customer records within the company’s systems, including HubSpot
Role Progression
Within 1 Month, You Will:
Complete new hire onboarding including eLearning courses, certification, instructor-led training, role-play, and mentorship
Begin outreach to cultivate customer relationships with coaches, group leaders, athletic directors, and financial/district administrators
Effectively manage all steps in the sales process and track progress in CRM
Learn best practices, processes, and business tools used including HubSpot
Within 3 Months, You Will:
Be executing a strategic territory growth plan, built in collaboration with your manager
Feel confident in prospecting new business, conducting discovery calls, and presentations to customers both in-person and digitally
Know how to prospect to create new revenue opportunities
Within 6 Months, You Will:
Complete sales activities at volume with a high degree of independence, both in-person and digitally
Prospect and close sales toward quarterly and annual targets
Work sales opportunities from beginning to end, resulting in new business
Increase customer saturation and retention rates, add revenue through customer acquisition
What Sets Us Apart?
Work with an industry leader to innovate and develop products to serve our customers
Work with a team that has a proven track record of growth and achievement
Support your community, and it’s future leaders by providing a better opportunity
You will be challenged and encouraged to broaden your skills
Regular social & philanthropic events
Access to personal development courses and tools internally
About You
You are organized, get things done, and routinely exceed goals
You are comfortable in a quickly changing environment and adapt to reach high-performance
You have a strong desire to learn in a fast-moving technology company
Thrive on open transparency, communication, and collaboration
2+ years of sales experience
Requirements:
Clean driving record
Compensation:
Base Salary $40K + Commission, uncapped with average OTE of $70K - $175K in year one
Snap! Mobile is proud to offer the following benefits:
Medical, Dental, Vision
401K with a 4% match from the company
13 paid holidays
Unlimited PTO
Compensation:
Base + Commission with an average OTE of $75 -95K in year one.
Account Executive Compensation
$75,000
—
$95,000 USD
CA Residents click here for privacy policy
We use E-verify to onboard new hires. Please click
here
to learn more.