Location: United Kingdom; Australia; Canada; Remote - Europe; Remote; Remote, Worldwide
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Maltese Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Maltese
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Maltese and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
Job Reference: #LI-JC1
УдалённоleadАвстралия, Канада, Великобритания; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Location: United Kingdom; Ireland; Germany; Norway; Sweden; Lithuania; Remote - Europe; Remote; Remote, Worldwide
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Latvian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Latvian
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Latvian and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing learning, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
Job Reference: #LI-JC1
Job Reference: #LI-JC1
Location: Greece; Thailand; United States; France; Australia; Canada; Remote - Europe; Remote; Remote, Worldwide
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Lao Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Lao
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Lao and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Location: Boston
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As a Mid Market Account Executive at Harvey, you will drive the growth and success of our AI solutions within the legal and professional services markets. You will be responsible for establishing and growing relationships with mid-sized law firms and corporate and financial services clients, understanding their unique challenges, and presenting AI solutions that streamline their processes and boost productivity. Your ability to articulate the value of Harvey's products, coupled with your passion for groundbreaking AI technologies, will help us shape the future of knowledge work.
WHAT YOU'LL DO
- Own your book of business by managing a named account list, prioritizing and cultivating inbound leads, and outbounding directly to high-potential prospects.
- Manage the full customer lifecycle from prospecting to contracting, onboarding, growing, and renewals.
- Achieve and exceed revenue targets and other key sales metrics.
- Build strong relationships with key decision-makers and stakeholders, understanding their pain points and aligning Harvey's solutions with their needs.
- Conduct high velocity, tailored client evaluations, including product demonstrations and presentations, showcasing the power of Harvey's AI systems to prospects and clients.
- Effectively work cross-functionally across the organization to shape Harvey’s solutions to meet customer needs. Collaborate closely with the engineering and product teams to stay updated on the latest AI advancements and tailor solutions to meet client goals.
- Develop our sales playbook to enable scaling, documenting learnings that can be applied across accounts.
- Travel is occasionally required to meet with customers, approximately 1–3 times per quarter.
WHAT YOU HAVE
- Proven track record of selling complex software solutions, with the ability to successfully execute on a consultative, solutions-oriented, value-based selling methodology.
- Excited about prospecting, and capable of independently leading a sales cycle from start to finish
- Ability to independently manage a pipeline, accurately forecast key sales performance metrics, and consistently maintain CRM hygiene
- Ability to lead a complex, multi-threaded sale with stakeholders ranging from executives across various functions to day-to-day product users – especially the ability to convey technical concepts to non-technical audiences.
- Demonstrated passion for Harvey’s mission and strong understanding of AI and its potential applications in knowledge work. Interest in the legal profession and helping lawyers do their jobs better and more efficiently.
- Team player who can collaborate effectively across internal functions (product, legal, etc.) to achieve common goals.
- Energized by contributing to the development of our team, sales processes, and culture, refining the value proposition of our solutions and creating sales resources to drive our success.
- Experience working in or adjacent to the Legal industry a plus but not required
COMPENSATION
$240,000 OTE with a 50/50 split
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LH1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Greece; Turkey; South Korea; Germany; Dubai, UAE; Remote; Remote - Europe; Remote, Worldwide
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Kyrgyz Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Kyrgyz
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-levelKyrgyz and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Location: US - Remote - Massachusetts , US - Headquarters - Maryland - Columbia
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
The Associate Commercial Territory Manager will meet and exceed quarterly sales quota by developing new opportunities within specific geographical territory. Researching and identifying potential accounts; outbound cold calling to soliciting new accounts; building rapport; providing technical information and explanations; delivering Webex presentations; preparing accurate quotes; providing accurate forecast on a monthly/quarterly basis; occasionally attending regional events. The Territory Managers are also responsible for closing new business, forecasting all sales activity on a monthly/quarterly basis and annual revenue responsibility.
Your Opportunity:
Presenting quarterly territory reviews and plans for next quarterUpdating job knowledge by studying new product descriptions and participating in educational opportunities
Accomplishing department and organization goals by accepting ownership for accomplishing new and different requests
Exploring opportunities to add value to job accomplishments
Assess competitors by analyzing and summarizing competitor information and trends
What You'll Need:
Past revenue responsibility and proven track record of success
Exhibited sales skills and track record of success
Prospecting and Closing Skills
Territory management
Accurate forecasting
Strong Presentation skills
Ability to prioritize and meet deadlines
Excellent verbal and written communication skills
Attention to detail and organizational skills
Ability to use internal resources efficiently
Strong computer skills and knowledge of systems like SalesForce, NetSuite, Microsoft Products
And Ideally:
Bachelor’s Degree
2 years Technology sales experience
Previous experience selling services in support of technology or software products is highly desirable
ClientBase Management, Technical Understanding, Building Relationships, People Skills
CRM, Customer Focus, Professionalism, Motivation for Sales
#LI-MS1
#LI-Hybrid
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$23.56
—
$31.25 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: Greece; Turkey; Germany; Italy; Spain; Tel Aviv, Israel; Remote, Worldwide; Remote - Europe; Remote
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Georgian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Georgian
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Georgian and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Job Reference: #LI-JC1
Location: US - Remote - DC, US - Remote - Virginia , US - Remote - Maryland
Who is Tenable?
Tenable® is the Exposure Management company. Over 40,000 organizations around the globe rely on Tenable to understand and reduce cyber risk. Our global employees support 65 percent of the Fortune 500, 50 percent of the Global 2000, and large government agencies. Come be part of our journey!
What makes Tenable such a great place to work?
Ask a member of our team and they’ll answer, “Our people!” We work together to build and innovate best-in-class cybersecurity solutions for our customers; all while creating a culture of belonging, respect, and excellence where we can be our best selves. When you’re part of our #OneTenable team, you can expect to partner with some of the most talented and passionate people in the industry, and have the support and resources you need to do work that truly matters. We deliver results that exceed expectations and we win together!
Your Role:
Tenable is currently searching for an Named Account Manager who is responsible for establishing and developing business through existing and new clients in their territory (Federal, DOW). This role will be working with several large named accounts.
Your Opportunity:
Maintain and develop the existing client base through marketing and direct sales activities
Identify, qualify and develop new opportunities through prospecting and networking
Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development
Achieve assigned monthly, quarterly and annual sales budgets and other objectives established by the Vice President of Sales
Provide monthly and quarterly sales forecasts
Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers
Consistently achieve and/or exceed your assigned quotas and revenue objectives
Utilize channel sales resources in your region as necessary
Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management
Performs other related duties as assigned
What You'll Need:
Bachelors Degree and 5-7 years of experience directly relating to this job
Ability to take on a consultative style when presenting ideas and products
Competency with sales tracking tools
Outstanding oral and written communication skills
Must be detail oriented and capable of accurate work with minimal supervision
The ability to travel approximately 50% of the time
#LI-Hybrid #LI-MF1
This is the base pay range for this position. Compensation for the role will depend on a number of factors, including the candidate's qualifications, skills, competencies, location and experience, and may fall outside of the range shown. Employees are also eligible for variable compensation in addition to base pay (commission for sales roles, bonus for non-sales roles), depending on company and individual performance. Tenable also offers a variety of comprehensive and competitive benefits which include: medical, dental, vision, disability and life insurance; 401(k) retirement savings with company match; an employee stock purchase plan; an employee referral program; flexible spending accounts; an Employee Assistance Program (EAP); education assistance; parental leave; paid time off (PTO); company-paid holidays; health and wellness events; and community programs.
US Pay Range
$130,000
—
$173,333.33 USD
We’re committed to promoting Equal Employment Opportunity (EEO) at Tenable - through all equal employment opportunity laws and regulations at the international, federal, state and local levels. If you need a reasonable accommodation due to a disability during the application or recruiting process, please contact
Recruiting@Tenable.com
for further assistance.
Tenable Data Consent Statement
Tenable is committed to protecting the privacy and security of your personal data. Depending on your location, one or more of the following notices may apply to you:
General Applicant Privacy Notice
California Applicant Privacy Notice
EU/EEA/UK Applicant Privacy Notice
Location: In-Office
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Lisbon, or London (Hybrid)
About the Department
Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a hugely successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.
About the Team
We build the products that enable the next era of the Internet: making domains
Readable
,
Discoverable
, and
Callable
for autonomous AI agents.
Here at Cloudflare, agentic discovery is a core part of our vision for the
Agentic Internet
. As AI agents change how humans and machines find, evaluate, and act on information, businesses need tools to control how they are represented and reached. We build capabilities that enable website owners to prepare their sites for agent interaction, test and observe how agents read their content, establish open interaction standards (like WebMCP and MCP), and create entirely new channels to reach agentic audiences.
We are a cross functional group that communicates and collaborates regularly. We celebrate our achievements, support each other when we make mistakes, and hold each other and our work to a high standard.
About the Role
We are looking for a Senior Software Engineer to serve as a technical anchor and become a subject matter expert on our Agentic Discovery team. In this role, you will define the architecture, core protocols, and multi-team standards powering the next generation of agent-web interactions.
As a senior technical leader, you will shape product roadmaps, mentor engineers across Cloudflare, and write technical specifications that drive execution across multiple teams. You will drive engineering excellence across edge infrastructure, data pipelines, protocol layers, and developer tooling, ensuring systems are resilient and complexity is reduced for your peers.
What You'll Do
Architect and ship high-throughput, resilient production services
that make web properties Readable (structured content transformation), Discoverable (indexing and AEO), and Callable (WebMCP, tool-calling APIs, Generative UI) for autonomous agents.
Define emerging agent protocols and integrations
(MCP, MCP Apps, UCP, MPP, WebMCP). Author architectural specifications and technical designs that guide engineering work both within and outside the ETI team.
Partner directly with Product Management, customers and stakeholders
to translate customer needs into technical requirements, clarify KPIs, and shape engineering roadmaps.
Drive improvements in system health and observability.
Lead complex incident responses, conduct post-incident retrospectives, and rearchitect systems to eliminate failure modes and minimize customer-escalation issues.
Elevate the engineering process across Cloudflare
through code reviews, technical mentorship, architectural governance, and candidate evaluation for engineering hiring.
Desirable Skills, Knowledge, and Experience
Experience designing scalable system architecture and setting performance metrics in a distributed environment.
Experience writing technical specifications and leading cross-functional technical initiatives to completion.
Deep understanding of HTTP, APIs, proxies, caching, web security, and performance bottlenecks spanning multi-service architectures.
Hands-on experience and deep conceptual understanding of AI agents, tool calling, Model Context Protocol (MCP), or agent harnesses.
Ability to partner with product managers and customers to navigate ambiguous problem spaces and iteratively deliver large-scale architecture.
Experience mentoring junior and mid-level engineers, contributing to hiring, and driving improvements to engineering processes and incident response workflows.
Bonus Points
Fluency in async Rust or TypeScript/JavaScript edge runtimes (e.g., Cloudflare Workers) at scale.
Active contributions to or leadership in open-source agent frameworks, protocols (e.g., MCP), web standards bodies, browser engines, or network proxies.
Track record of resolving complex, multi-team production incidents and driving post-mortem recommendations to completion.
Background in search engines, Answer Engine Optimization (AEO), web crawling at scale, or RAG platform engineering.
Expertise in cryptographic protocols (public-key encryption, digital signatures) or privacy-preserving web architectures.
Compensation
Compensation may be adjusted depending on work location.
● For Portugal based hires: Estimated annual salary is between €66,000 - €91,000.
The final offer will be inclusive of time exemption, in alignment with the applicable law and collective bargaining agreements.
Equity
This role is eligible to participate in Cloudflare’s equity plan.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Spain; Romania; Hungary; Portugal; Poland; South Africa
Workplace: Remote
✨ ONE PLATFORM, A WHOLE WORLD OF OPPORTUNITY
The best jobs have always clustered in a handful of the world's wealthiest cities. But talent is everywhere. Oyster set out to close that gap - building a global employment platform that lets companies hire, pay, and care for brilliant people anywhere.
We're proof that a high-performing culture doesn't need an office. Distributed across 60+ countries since 2020, we've built something the industry keeps noticing:
- Ranked #10 of 250 on TIME and Statista's 2026 list of America's Top WorkTech Companies https://www.oysterhr.com/library/oyster-hr-named-10-of-americas-top-worktech-companies-of-2026-by-time
- Named one of America's Greatest Startup Workplaces 2026 https://www.oysterhr.com/library/oyster-2026-newsweek-award by Newsweek
- A G2 Spring 2026 Leader https://www.oysterhr.com/library/oyster-named-best-roi-for-any-global-employment-platform-for-g2-spring-2026 across Employer of Record, Global Employment, Multi-country Payroll, and HR Compliance
- The only B Corp-certified global employment platform ~ independently verified since 2023
Two of those rankings measured our business impact from the outside. One measured how our own people feel about working here. They landed in the same place ~ because at Oyster, culture and performance aren't separate conversations. They're the same one.
And we're just getting started. If you want to do the best work of your career alongside people who care as much as you do, we'd love for you to apply.
THE ROLE
Location: While this position is posted in a specific location, all of Oyster’s positions are fully remote, and you can work from home. Forever. To create the best experience for this employee and meet business needs, this role requires you to be based within +3/-3 UTC.
As an Accounts Payable Analyst, you will help run accurate, timely, and controlled accounts payable operations for external vendors. You will coordinate closely with our invoice-processing BPO, resolve discrepancies, manage AP communications, complete reconciliations and close activities in NetSuite, and partner with Treasury, Accounting, vendors, and internal stakeholders. Beyond daily execution, you will help improve and automate the workflows that support Oyster’s global financial operations.
Key Responsibilities
- Investigate and resolve AP discrepancies and vendor queries accurately and promptly.
- Support the BPO in processing invoices completely, accurately, and on time in NetSuite.
- Ensure AP work complies with internal controls, company policies, and regulatory requirements.
- Manage AP mailboxes and communication channels with clear documentation and tracking.
- Process vendor’s invoices in NetSuite.
- Perform regular AP account reconciliations and investigate exceptions thoroughly.
- Partner with Treasury and Accounting to support timely, accurate payments.
- Complete month-end AP close activities.
- Maintain accurate, complete, and compliant vendor master data.
- Contribute to cross-functional AP improvement and automation projects.
- Maintain AP documentation and training materials.
- Build effective relationships with vendors and internal stakeholders.
Core Requirements
- At least three years of professional AP accounting experience, including financial processing and reconciliation.
- Advanced ERP experience.
- Advanced Google Sheets and Excel capability, plus proficiency with Google Workspace and Microsoft Office.
- A track record of high-quality execution in high-growth, high-volume, globally distributed AP environments.
- Strong written and verbal communication.
- Demonstrated AP process-improvement and technology-innovation experience.
- Detail-oriented, structured, and systematic working methods.
- Self-motivation, initiative, and proactive problem-solving.
Bonus / Nice-to-Have Experience
- Formal accounting education or a related qualification.
- Payroll-processing experience.
- Advanced Netsuite experience.
This might not be right for you if...
- You prefer narrowly transactional work without process-improvement ownership.
- You have limited experience on a standard AP process with Purchase Order
- You are uncomfortable investigating ambiguous discrepancies across several stakeholders.
- You need close day-to-day direction rather than independently prioritizing work.
- You have limited experience with high-volume, global AP operations.
You'll also need
- A reliable home internet connection and fluency in both written and spoken English.
HOW WE WORK TOGETHER AT OYSTER
Our values guide the work we do, the decisions we make, and the culture that makes Oyster what it is. We make it happen—progress is our default setting. We drive change, we build and give trust, and we move as one united team.
Our mission is to create a more equal world of work: helping companies everywhere hire, pay, and care for talent anywhere. Everything we do ladders up to our mission. We embrace asynchronous, collaborative work and share how we operate in the Oyster Public HQ https://oysterhr.notion.site/Welcome-to-The-Reef-Oyster-s-Open-Source-Employee-Guide-fc482e3f107c4afd8c85ed217f1d0c1d so other global teams can learn from us.
HOW YOU WORK
With diverse locations, cultures, and needs, we created How YOU Work; https://oysterhr.notion.site/How-YOU-work-ac16c1932e314ffd8cb693e332458395 a program supporting your whole human experience at Oyster:
- Work from anywhere: Oyster has no borders or HQ. As long as work is timely, your team is supported, and you're authorized to work where you live, you can work from anywhere.
- Paid time off: Enjoy 40 days off per year (including holidays and vacation), or more if required by your country.
- Mental health support: Access Plumm https://oysterhr.notion.site/Plumm-3b5e7e70dec6428e975f68f25972cfb7, our mental well-being service.
- Wellbeing allowance: Each month, receive a wellbeing allowance in your ThanksBen wallet to spend on a wide range of options.
- Flexible parental leave: All new parents are eligible for at least three months’ paid leave, with job protection for up to 12 months or as required locally.
- WFH stipend: Receive a stipend for your laptop and home office equipment to get you set up quickly.
✨ THE BEST JOBS SHOULD BE AVAILABLE TO EVERYONE
We embrace diverse perspectives and intentionally build our product and company with an inclusive, global mindset. We encourage you to apply, even if you don’t meet every criterion, and are committed to a trust-based, thriving environment.
Oyster is committed to ensuring equal opportunity of employment for qualified persons with disabilities and actively fosters an inclusive work environment. If you require reasonable accommodations throughout the recruiting process, please email jobs@oysterhr.com with the subject line: Interview Accommodations.
Our available positions are on our careers page. Our team will only contact you from an @oysterhr.com email, and we will never ask for money as part of an interview process or job offer. If you receive a suspicious email about Oyster jobs or are directed to a site other than www.oysterhr.com/careers http://www.oysterhr.com/careers, please report it via our Compliance and Ethics Helpline https://faceup.com/c/8tpzyyye.
Location: Greece; Poland; Bulgaria; Germany; Dubai, UAE; Remote - Europe; Remote; Remote, Worldwide; Athens, Greece
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into Armenian Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into Armenian
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level Armenian and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
Job Reference: #LI-JC1
Location: Zurich, Switzerland; Remote - Europe; Remote, Worldwide; Germany
Workplace: remote
About Welo Global
Welo Global is a leader in multilingual AI, technology, and content solutions serving over 2,000 clients in 300 languages. The company combines globally scaled multilingual infrastructure, including a network of over 500,000 linguists and domain experts, with advanced NLP, computational linguistics, and best-in-class compliance backed by seven ISO certifications. Welo Global’s five brands—Welocalize (multilingual content and localization services for global enterprises), Park IP (intellectual property and patent translation services for law firms and corporate legal teams), Welo Life Sciences (regulated language and compliance-aligned content solutions for pharmaceutical, biotech, and medical device organizations), Adapt (multilingual performance-led digital marketing agency), and Welo Data (multilingual data generation, evaluation, and human data infrastructure for AI systems)—serve distinct customer segments with purpose-built expertise, fit-for-purpose solutions, and supporting technology. weloglobal.com
The Role
We are seeking an experienced English into German (Switzerland) Review Lead to serve as the language quality owner and primary client-facing linguistic expert for a leading global technology client.
You will own the locale’s interpretation of the client’s quality standards and make sure that the Post-Editing Lead, Post Editors, and Reviewers all work to the same shared understanding of “good”. You will be the main point of contact for the client’s Language Manager on quality discussions, arbitration, and escalations, and you will drive consistency, quality governance, and continuous improvement across UI, marketing, product, informational, legal, and support content.
Project Details
- Location: Remote (based in one of the approved countries below)
- Expected volume: Approximately 24 hours per month
- Employment type: Freelance / Independent Contract
- Task type: Language Lead Support
- Content types: UI, Marketing, Informational, Legal, Product, Support
- Language pair: English into German from Switzerland
What You Will Do
-Analyse requirements: Review every style guide and glossary update, assess which quality categories and content types it affects, and record the changes. Track what the client’s Language Manager actually corrects and says in calibration and quality calls, not only what is written down.
-Relay expectations: Run regular alignment roundtables with the language community and publish a structured monthly quality digest covering performance, priority improvement areas, style guide updates, and notable errors and arbitration outcomes.
-Manage review quality actively: Coach Reviewers one-to-one using specific examples, run shadowing sessions, and deliver training built from real alignment data.
-Improve the standard: Turn recurring justification patterns into well-reasoned style guide proposals, and share cross-locale patterns with the Welocalize Quality Manager.
-Maintain alignment with the client: Treat Language Manager decisions as the standard, raise concerns with evidence at the right forum, and aim for fewer surprises over time.
What You Will Own
-The locale’s review service score, including RQE audit and alignment performance
-The community’s shared understanding of quality
-The integrity of the arbitration record, ensuring that every arbitration sent to the client is valid and well-evidenced
-The working relationship with the client’s Language Manager, including clarifications, escalations, and expectation tracking
Requirements
- Experience: 3 to 5+ years in Localization Quality Assurance (LQA), Senior Language Lead, or Quality Governance roles
- Client and stakeholder management: Direct experience as the primary point of contact for client Language Managers, managing formal arbitration or escalation processes, and facilitating conflict resolution
- Quality audit frameworks: Deep, practical experience with localization evaluation frameworks, including RQE, LQE, error rubrics, and severity mapping
- Style guide and expectation analysis: Ability to analyse style guide changes, identify implicit client expectations, and map tolerance by content type (for example, Marketing vs. Legal vs. UI)
- Meeting facilitation: Hands-on experience with one-to-one coaching, shadowing sessions, alignment roundtables, and structured monthly quality reporting
- Analytical approach: Skill in tracking error concentrations, severity drift, and alignment scores, and in converting justification patterns into style guide improvements
- Language: Native-level German (Switzerland) and professional-level English
- Preferred: Prior experience supporting major technology localization programs and working with calibration or alignment tools
Additional Key Information
- Successful candidates will be provided with a dedicated device for project work.
- A background check is required as part of onboarding.
- Candidates must be physically located in one of the approved countries.
Approved countries: Argentina, Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Croatia, Czech Republic, Denmark, Egypt, El Salvador, Finland, France, Germany, Ghana, Greece, Guatemala, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Japan, Kenya, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Nigeria, Norway, Peru, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Arab Emirates, United Kingdom, United States and Vietnam.
Why Join Us
This role offers a long-term partnership with global teams on high-visibility products. You will benefit from steady project volume, comprehensive onboarding and ongoing upskilling, and access to established linguistic resources.
If this sounds like the right opportunity, we would love to hear from you.
Beware of recruitment scams. Welo Global and all of its brands never recruit through direct messages on social media or WhatsApp, and never asks candidates to pay money for a job. Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal. Be wary of unexpected offers, generic email addresses (such as Gmail or Yahoo), and requests for fees or sensitive information. Report suspicious messages and learn more: Recognizing Scams and Confirming Legitimate Welocalize Communications – Welo Global
Job Reference: #LI-JC1
Location: Milan, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
We’re hiring a new member to Consumer Strategy & Operations to develop and execute winning growth strategies in Italy. You’ll be part of the
Market Growth
team within
EMEA Consumer Strategy & Operations (S&O)
, the function responsible for regional growth strategy and accountable for the topline targets. In this role, you’ll work directly with Italy’s General Manager, defining priority cities, building the playbooks to win and programme managing the delivery with the local management team.
You’ll partner closely with Product, Marketing, Commercial, Analytics, and Finance. This is a cross-functional role requiring strong analytical thinking, structured communication, and sound commercial judgment.
What you’ll be doing
Strategy & Insight
Be the GM’s growth partner: help define priority cities, and formulate plans to grow in those cities
Understand the behaviours and needs of Italian consumers, and use that to influence the Product roadmaps across pricing, Plus, and the core user experience
Carry learnings from EMEA and the US into the market
Performance & Planning
Co-own Italy’s consumer growth metrics, ensuring we hit the topline. Partner with Analytics to diagnose performance drivers and develop corrective action plans where needed
Support the GM in annual and quarterly planning: help define the strategy, set the goals, run the workshops, and co-own the output documents with F&S
Execution & Delivery
Programme-manage growth plans and support the local team to deliver them, including ad-hoc cross-functional projects
Develop structured execution plans and drive alignment across stakeholders to ensure delivery
Our humble expectations
Fluent in Italian, the working language of the local business, and English the working language of DoorDash group; both written and spoken
5–10 years in strategy, consulting, business operations or a growth-related role in a tech or consumer business
Strong problem-solving and analytical skills, with the ability to work from incomplete data sets
Clear, concise communication skills, both written and verbal, with the ability to influence across teams and up to GM level
Demonstrated ability to drive structure, clarity and progress in complex, cross-functional environments
High personal ownership and bias for action, while knowing when to escalate or seek alignment
Collaborative mindset, able to work across a diverse set of teams and perspectives
(Bonus) Experience in marketplaces, consumer tech, food delivery, multi-market ops, or the Italian market
Compensation
The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.
The salary listed is the
annual
salary range for this position.
To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!
The successful candidate's starting pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
Pay Range:
€56.800
—
€90.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Tokyo, Japan
Workplace: Hybrid
WHO WE ARE
Notion is the collaborative AI workspace where teams and agents think together https://www.youtube.com/watch?v=vkpYpWfEK5s. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.
Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work.
ABOUT THE ROLE:
We're looking to hire a new Talent Sourcer in Tokyo to build top-of-funnel talent pipelines and shape talent strategy across our Go-To-Market (GTM) organization. In this role, you'll partner with regional leadership to fill critical GTM roles like Solutions Consultants https://jobs.ashbyhq.com/notion/15dde0f5-b3fd-4d46-8ec2-0858ebdd888d and Outcomes Architects https://jobs.ashbyhq.com/notion/7030916f-4277-45db-9fed-644bb3fba059 primarily in Japan.
WHAT YOU'LL DO:
- You'll manage the sourcing process from inception through successful close, ensuring an exceptional experience for candidates and hiring managers at every step
- You'll serve as a strategic advisor and talent sourcing expert, leading successful searches across GTM roles
- You'll conduct initial qualification screenings and casual chats with candidates to assess fit and build relationships
- You'll collaborate with the broader team on process improvements, programs, and strategic initiatives
- You'll lead talent branding initiatives, including organizing hiring webinars and publishing blogs and articles that feature our employees
- You'll provide talent mapping and market insights to support local and global recruiting and hiring teams
- You'll make informed data-driven decisions that build efficiencies into the sourcing process
- You'll find creative and unconventional ways to help us build a diverse top-of-funnel for GTM roles across all levels
- You'll help build and manage partnerships to bring more underrepresented talent to Notion
- You'll advance our Inclusion, Diversity, Equity, and Accessibility (I.D.E.A) strategy, working to build more diverse and inclusive teams
WHAT YOU'LL ACHIEVE:
- Manage sourcing for multiple complex and evergreen searches, creating innovative strategies and engagement to bring the best and most diverse talent to Notion
- Help develop and execute comprehensive sourcing plans, analyzing role requirements to define target profiles and identify qualified candidates
- Partner closely with other members of the Recruiting team to ensure we hit our hiring targets without sacrificing quality
- Collaborate closely with Hiring Managers throughout the recruiting process to ensure we meet their hiring needs and goals
- Establish and maintain meaningful relationships with management and key cross-functional stakeholders
SKILLS AND TOOLSET YOU'LL NEED TO BRING:
- At least 3 years of experience in talent sourcing or recruitment, whether in-house or agency, or relevant transferable skills from related fields
- Experience using LinkedIn Recruiter and other sourcing tools, with skills in Boolean and AI-powered searches (or eagerness to learn these tools)
- Persistence, consistency, and attention to detail - if we hire one person out of 200 candidates, you'd ensure the other 199 have a great experience. You care deeply about your craft.
- Strong time management, prioritization, and organizational skills. You are self-motivated and committed to excellence
- You are kind, warm, and thoughtful - you'll represent the company when you interact with thousands of candidates each year
- You'll contribute across the full scope of recruiting operations, from maintaining our ATS database and finding new ways to source candidates to analyzing data to improve recruiting efficiency and managing sourcing channels
- Fluency in Japanese and business-level English
A NOTE ON AI
You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on.
EQUAL OPPORTUNITY & ACCOMMODATIONS
We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know.
Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.
Location: Atlanta, Georgia, United States; Boston, Massachusetts, United States; New York, New York, United States; Seattle, Washington, United States
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
About this role:
You'll be the founding customer-facing engineer for our flagship
Kimchi
product within our Customer Success organization. Kimchi executes multi-model LLM workflows and autonomous agents with embedded governance and cost control. It intelligently routes across frontier and open-source models while enabling teams to establish strict budget caps, enforce model access policies, configure roles, and audit TCO via deep analytical tracking. Through Kimchi Studio, developers gain desktop access to agentic workflows, helping organizations accelerate adoption without sacrificing operational governance or spend visibility.
This is a hands-on, individual contributor role where you will live at the intersection of inference optimization, autonomous coding agents, multi-model routing and LLM governance. You will have the unique opportunity to architect and execute the growth strategy that scales Kimchi adoption and creates new revenue expansion opportunities for our existing customers.
Requirements:
Deep hands-on experience with LLMs: you've deployed them, fine-tuned them, evaluated them, or debugged their failure modes. You care about why model A outperforms model B for a specific task.
You know what it's like to operate in a fast-moving environment that’s prone to change.
You've built or optimized inference systems out of curiosity. You know the difference between latency, throughput, and total cost of ownership. You ballpark costs and performance implications in your head.
You can explain complex inference concepts to non-ML engineers and help them see why it matters to their business.
You can think commercially. You understand revenue expansion, can identify expansion opportunities within customer organizations, and can design strategies to capture them. You're not just a technical person, you're someone who combines technical excellence with entrepreneurial thinking about growth.
Responsibilities
:
Lead hands-on demos of our flagship inference products - Kimchi Coding, Studio and Teleport.
Set up Kimchi Studio workspaces within customer environments. Help teams configure worktrees, integrations (Slack, repos, docs), and skills so agents understand their conventions.
Design and drive implementation of governance policies for customers: spending limits per team/developer, cost attribution by project, model routing preferences. Make sure the hard budget caps actually work for their org.
Help teams integrate Kimchi's serverless inference API. Optimize model selection and routing for their specific workloads (coding, reasoning, planning tasks).
Translate customer feedback into product input. Highlight where the agent fails, where Studio UX gets in the way, where governance policy doesn't match their needs.
What’s in it for you?
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
1-2 additional interviews based on the role
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
Location: Amsterdam, North Holland, Netherlands; EMEA; Lithuania; London, England, United Kingdom; Tel Aviv District, Israel
Why Cast AI?
Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.
Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.
Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.
Join us as we build the future of autonomous infrastructure.
About this role:
You'll be the founding customer-facing engineer for our flagship
Kimchi
product within our Customer Success organization. Kimchi executes multi-model LLM workflows and autonomous agents with embedded governance and cost control. It intelligently routes across frontier and open-source models while enabling teams to establish strict budget caps, enforce model access policies, configure roles, and audit TCO via deep analytical tracking. Through Kimchi Studio, developers gain desktop access to agentic workflows, helping organizations accelerate adoption without sacrificing operational governance or spend visibility.
This is a hands-on, individual contributor role where you will live at the intersection of inference optimization, autonomous coding agents, multi-model routing and LLM governance. You will have the unique opportunity to architect and execute the growth strategy that scales Kimchi adoption and creates new revenue expansion opportunities for our existing customers.
Requirements:
Deep hands-on experience with LLMs: you've deployed them, fine-tuned them, evaluated them, or debugged their failure modes. You care about why model A outperforms model B for a specific task.
You know what it's like to operate in a fast-moving environment that’s prone to change.
You've built or optimized inference systems out of curiosity. You know the difference between latency, throughput, and total cost of ownership. You ballpark costs and performance implications in your head.
You can explain complex inference concepts to non-ML engineers and help them see why it matters to their business.
You can think commercially. You understand revenue expansion, can identify expansion opportunities within customer organizations, and can design strategies to capture them. You're not just a technical person, you're someone who combines technical excellence with entrepreneurial thinking about growth.
Responsibilities
:
Lead hands-on demos of our flagship inference products - Kimchi Coding, Studio and Teleport.
Set up Kimchi Studio workspaces within customer environments. Help teams configure worktrees, integrations (Slack, repos, docs), and skills so agents understand their conventions.
Design and drive implementation of governance policies for customers: spending limits per team/developer, cost attribution by project, model routing preferences. Make sure the hard budget caps actually work for their org.
Help teams integrate Kimchi's serverless inference API. Optimize model selection and routing for their specific workloads (coding, reasoning, planning tasks).
Translate customer feedback into product input. Highlight where the agent fails, where Studio UX gets in the way, where governance policy doesn't match their needs.
What’s in it for you?
Enjoy a flexible, remote-first global environment.
Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
Equity options.
Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
Spend 10% of your work time on personal projects or self-improvement.
Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
Team-building budget and company events to connect with your colleagues.
Equipment budget to ensure you have everything you need.
Extra days off to help maintain a healthy work-life balance.
Hiring process
Screening call with Recruiter
Hiring Manager interview
1-2 additional interviews based on the role
Culture Check interview with an executive
*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI
does not
provide any form of visa sponsorship/work permit.
#LI-Remote
Location: London
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our largest customers through their journey with Harvey and defining the future of work at elite law firms, Fortune 500 companies and premier asset managers. This position is pivotal in ensuring our customers not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes, providing expert industry advice and shaping Harvey’s product roadmap.
WHAT YOU'LL DO
- Client Relationship Management: Serve as the primary contact for customers with a prescriptive and consultative approach and as a thought partner to deliver a superior customer experience.
- Strategic Implementation: Lead the integration of Harvey into daily workflows, ensuring seamless adoption and optimal use of our AI solutions.
- Customer Health Monitoring: Proactively and strategically manage overall account health by monitoring key indicators, addressing risks early and driving initiatives that support long-term customer success and retention.
- Training & Enablement: Evangelize the power of Harvey as you meet with end users and collaborate with Legal Product Specialists to enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product.
- Advocacy and Engagement: Direct stakeholder engagement and facilitate executive engagement, transforming customers into Harvey champions within their organizations.
- Feedback Loop: Relay customer insights to our internal teams and collaborate with Product to aid in the continuous improvement of our product and services.
- Travel required: Up to 25% of the time
WHAT YOU HAVE
- Extensive background in strategic customer success or account management at Enterprise SaaS, legal (big law or in-house or in-house) or top tier management consulting firms.
- History and comfort conducting change management and wide-scale adoption for large technology projects.
- Excellent communication and strategic planning skills, and a capability of influencing stakeholders at every level, including at the executive level.
- Results driven mindset and the ability to ruthlessly prioritize competing tasks and demanding customers seamlessly.
- A strong commitment to be collaborative and proactive with a team-first mentality.
WHAT WE OFFER
- A chance to be at the forefront of AI technology and innovation, directly impacting how our customers' businesses operate and thrive.
- An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes.
- A collaborative work environment that promotes growth, learning, and development.
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922].
#LI-LE1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Mumbai
About the role
We are seeking a Customer Experience Improvement Manager (CX Improvement Manager) to lead the end-to-end implementation and optimisation of high-impact customer experience initiatives. This newly created role will build upon our existing quality audit and failure demand analysis and translate them into proactive, systemic initiatives that address root causes and prevent recurring customer friction.
The (CX Improvement Manager) will identify the root causes of both reasons that drive users to seek help (i.e. contact our Customer Service teams) and also reasons for customer dissatisfaction (DSAT). Using these insights the role holder will partner cross-functionally with CS, Quality, Operations, Product and Tech teams to project-manage operational solutions - such as proactive incident communications, automated surge protocols, improvements to our AI Virtual Assistant and social media engagement playbooks.
If you are a data-driven operations specialist who thrives on solving systemic friction, building scalable workflows, and directly moving CX metrics, this role is for you.
What you'll be doing
Strategic Program & Project Management
Execute High-Impact CX Initiatives: Project-manage core quality programs
30-60-90 Day Impact Roadmaps: Design and execute structured roadmaps focused on addressing top customer contact and DSAT drivers (e.g. bet settlement queries, policy related concerns and deposit/withdrawal challenges).
Maintain, triage and manage (i.e. verify, categorise, prioritise) the operational backlog of bugs, intent gaps, and UX improvements for the AI Virtual Assistant, serving as the bridge between frontline CS teams and Product to drive continuous bot performance.
Cross-Functional Collaboration & Product Alignment
Product & Tech Integration: Partner with CS, Product, Ops and Tech teams to implement initiatives like dynamic, event-driven in-app alerts and automated IVR messaging to deflect/intercept inbound ticket surges before they reach live agents.
Metric Ownership & Performance Analytics
CSAT & DSAT Management: Own overall CSAT/DSAT performance, linking root causes for dissatisfaction to improvement initiatives and measuring the direct benefit of changes made.
Social Media & ORM Optimization: Revamp Online Reputation Management (ORM) playbooks for X (Twitter), Telegram and Facebook, transitioning teams from highly manual and robotic responses to more automated and efficient ways of working whilst retaining a context-aware engagement approach.
What you'll bring
Experience: 5+ years in Customer Operations, Quality Management or CX Project Management, preferably in high-volume environments (Fintech, iGaming, E-commerce or Tech)
Project Management Skills: Proven track record of managing cross-functional initiatives across Product, Tech, and Customer Operations using methodologies like Agile or Lean.
Data & Analytics Proficiency: Strong proficiency in customer support analytics, queue management metrics (AHT, FCR, ART, Shrinkage), and identifying trends within unstructured customer feedback (verbatims/DSAT surveys).
Technical Savvy: Comfort with API-driven integrations, IVR routing logic, automated helpdesk workflows and social media management tools.
Communication: Exceptional written and verbal communication skills; ability to distill complex technical outages into simple, empathetic customer-facing copy and clear executive updates.
Even better if
Prior experience operating in high-volatility, real-time event industries (e.g., sports betting, live payments, or trading platforms).
Direct experience writing SOPs, designing automated ticket routing workflows, and establishing disaster recovery/surge protocols.
Certified 6 Sigma Green or Blackbelt
If you're interested, we encourage you to apply! Every application is reviewed by a member of our team (AI is not used in our recruitment process), and we aim to respond within 48 hours.
УдалённоleadГермания, Великобритания, Ирландия, Литва, Норвегия, Швеция; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
US - Remote - DC, US - Remote - Virginia , US - Remote - Maryland
seniorГеография найма не уточнена
УдалённоSpain; Romania; Hungary; Portugal; Poland; South Africa
УдалённоleadОАЭ, Болгария, Германия, Греция, Польша; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
УдалённоleadШвейцария, Германия; Official emails come only from @welocalize.com, @welodata.ai, or @hire.lever.co, and all applications go through jobs.lever.co/weloglobal
Milan, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
ГибридTokyo, Japan
Atlanta, Georgia, United States; Boston, Massachusetts, United States; New York, New York, United States; Seattle, Washington, United States