Location: Baku
Workplace: onsite
ABOUT YOU
You will build high-performance interfaces that power our promotional tools, segmentation dashboards, and real-time operational workflows used by game studios worldwide. This role requires strong technical skills, a product mindset, and a passion for crafting fast, elegant UIs at scale.
ABOUT US
Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game.
For more information, visit xsolla.com.
RESPONSIBILITIES
Build and evolve scalable, high-performance web applications using React (or Vue) with
Next.js
for SSR and modern web delivery.
Collaborate with product managers, designers, and backend engineers to translate complex monetization workflows into intuitive user experiences.
Optimize frontend performance, focusing on loading times, rendering speed, and bundle efficiency, especially in data-heavy dashboards.
Ensure cross-browser and multi-device compatibility while meeting accessibility (a11y) and usability standards.
Participate in code reviews, share best practices, and help maintain high engineering standards within the frontend team.
Work closely with DevOps to streamline CI/CD pipelines, improve deployment reliability, and enhance observability through metrics and monitoring tools.
Own features end-to-end requirement refinement, implementation, testing, and delivery.
REQUIREMENTS
3-5+ years of professional experience in frontend development using React or Vue (React +
Next.js
preferred).
Solid experience with
Next.js
(SSR, SSG, routing, API routes, caching, and performance optimization).
Strong skills in JavaScript (ES6+) and TypeScript, with a good understanding of component architecture and design patterns.
Experience with modern tooling (Vite, Webpack, Babel) and UI frameworks (Tailwind CSS, styled-components, Vuetify).
Hands-on experience with state management systems (Redux, Vuex, Pinia, Context API, or React Query/SWR).
Familiarity with CI/CD pipelines, Git workflows, and testing frameworks (Jest, RTL, Vue Test Utils).
Strong understanding of performance tuning, responsive design, and cross-platform development.
Proficiency in Figma for designing UI/UX layouts, components, and interactive prototypes.
Experience with Framer Motion for building high-quality animations and micro-interactions in React applications.
Excellent communication skills, proficiency in English for technical discussions and documentation.
NICE TO HAVE
Experience with TypeScript-first environments. Exposure to micro-frontends, edge rendering, or PWAs.
Knowledge of animation frameworks (GSAP,
Three.js
) or advanced motion/interaction design.
Background in gaming, fintech, or high-load consumer platforms. Experience with analytics dashboards, virtualization libraries, or complex internal tools.
Familiarity feature flagging, AB testing, or Monetization systems.
Experience migrating legacy codebases or leading UI modernization projects.
The duties and responsibilities of this position may evolve over time to support the organization’s goals and individual growth. This job description is intended to outline the general nature and level of work being performed and is not intended to be an exhaustive list of all duties, responsibilities, and qualifications required. By submitting your application, you consent to Xsolla conducting background checks, where permitted by law, after the final interview stage. All checks will comply with local regulations, and your information will be handled confidentially. Xsolla takes your privacy seriously and will not sell or externally distribute any personal data received during the hiring process. In accordance with applicable data protection laws, Xsolla is committed to protecting your personal information and respecting your privacy.
For any inquiries related to data privacy, please contact: careers@xsolla.com
Explore more opportunities at: https://xsolla.com/careers
Location: London
Workplace: Hybrid
Why loveholidays?
We’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next getaway.
Our trailblaze together culture is what drives our success, powered by our people and the way they work. Using progressive technology, we drive cutting-edge innovation and improve how our customers discover, book and experience their holidays. You’ll have the opportunity to accelerate your growth through meaningful challenges, new experiences and the freedom to shape your own path. You’ll create impact for our future by taking ownership, contributing to shared goals and helping shape what comes next, all as part of our enhanced international community of talented, collaborative and passionate teams.
The difference you’ll make
You’ll lead the Applied AI team within the wider AI Centre of Excellence, setting technical direction and managing the engineers who build, administer and improve the AI-enabled systems and SaaS platforms that support our customers and colleagues. You’ll work closely with business verticals, engineering, security and senior stakeholders to turn business priorities into a clear roadmap and measurable outcomes.
You’ll combine people management with hands-on technical leadership across applied and agentic AI workflows, SaaS services, integrations and data pipelines. You’ll guide architecture and delivery, develop the team’s capabilities and own relationships with third-party SaaS suppliers, ensuring our platforms are reliable, secure and deliver value for money.
The team sits within Business IT & AI Operations. You’ll provide the direction, governance and operational ownership that help loveholidays scale intelligent automation and well-run business systems safely and effectively, balancing new opportunities with service quality, cost and long-term maintainability.
Your day-to-day:
- Lead and line-manage Applied AI engineers, setting clear goals, providing regular feedback and coaching, supporting career development and managing performance. Help recruit and onboard new team members as the team grows.
- Set the team’s technical direction and delivery roadmap with business and technology stakeholders, prioritising work, allocating capacity and managing dependencies to deliver measurable business outcomes.
- Provide hands-on technical leadership for applied and agentic AI workflows, integrations and automation pipelines, guiding architecture, reviewing designs and code, and contributing to complex or high-impact engineering work.
- Set standards for building, testing and evaluating tool-using agents with Google ADK or similar frameworks, including safe tool access, human oversight and production readiness.
- Own operational performance across AI-enabled services and SaaS platforms, including service health, access, releases, usage and cost. Lead incident escalation and continuous improvement, with clear evaluation criteria and service measures.
- Own account management for third-party SaaS suppliers, acting as the primary relationship owner and running regular service and roadmap reviews. Hold suppliers accountable for agreed service levels, resolve escalations and coordinate their delivery with internal priorities.
- Manage the supplier and contract lifecycle with procurement, finance, legal and security, covering selection, onboarding, licensing, commercial negotiations, contractual obligations, renewals, notice dates and exit planning. Own spend management for the team’s SaaS and AI services, working with finance to forecast and manage costs against agreed budgets, explain variances and optimise licences and consumption. Track adoption, spend and value, and inform build-versus-buy decisions.
- Establish engineering and operational standards for secure change management, documentation, runbooks and governance. Communicate progress, risks and trade-offs clearly, and ensure services have clear ownership and support arrangements.
Your skillset:
- People & Delivery Leadership: Experience line-managing engineers, coaching and developing people, managing performance and leading delivery. Able to set direction, prioritise competing demands and build a collaborative, accountable team.
- SaaS Supplier & Account Management: Experience owning third-party supplier relationships, service reviews, escalations, licensing and renewals. Commercial judgement and the ability to work with procurement, finance, legal and security to improve service quality and value for money.
- SaaS Platform Ownership: Experience leading the administration and lifecycle management of cloud-based business systems, including configuration, user access, environments, integrations and releases.
- Applied AI & Technical Direction: Strong experience delivering applied and agentic AI workflows that combine models, tools and business data, including orchestration, retrieval-augmented generation and evaluation. Able to make architecture and build-versus-buy decisions, establish engineering standards and guide others. Familiarity with Google ADK or similar frameworks is desirable.
- Engineering & Integration: Strong hands-on engineering skills and experience designing and reviewing REST API, webhook and event-driven or scheduled integrations between SaaS platforms, AI services and backend systems.
- Operational & Stakeholder Leadership: Experience operating production services in cloud environments, preferably Google Cloud Platform, using CI/CD, observability, incident management and secure operational practices. Able to explain technical and commercial trade-offs, influence stakeholders and connect delivery to business outcomes.
The interview journey
- Intro with a member of the Talent Acquisition team - 30 mins
- 1st stage video interview with the hiring manager - 1 hour
- Applied AI technical leadership, team management and SaaS supplier management task
- Final stage with Director of Applied AI and senior stakeholders - 1 hour
Perks of joining us:
- Company pension contributions at 5%
- Individualised training budget for you to learn on the job and level yourself up
- Discounted holidays for you, your family and friends
- 25 days of holidays per annum (plus 8 public holidays) increases by 1 day for every second year of service, up to a maximum 30 days per annum
- Ability to buy and sell annual leave
- Cycle to work scheme, season ticket loan and eye care vouchers
Our commitment to inclusion
At loveholidays, we focus on creating an inclusive environment where everyone can contribute, grow and succeed. We value the different perspectives, experiences and ideas each person brings, because they help us work better together, challenge our thinking and make stronger decisions.
As we continue to grow and evolve, we want everyone to feel supported and able to do their best work. We’re also committed to making our hiring process accessible, so please let our Talent Acquisition team know if you need any adjustments at any stage.
Location: Europe, US
Company Intro
At Toloka AI we create data that powers leading GenAI models and innovations. We work with frontier labs, big tech, renowned AI startups, enterprises and non-profit research organizations worldwide. We use a combination of Experts + Crowd + Tech Platform to teach AI models to reason and evaluate their efficacy and safety. We have experts in more than 50 different domains—from doctors and lawyers to physicists and engineers—and boast one of the most diverse global crowds, representing over 100 countries and speaking 40+ languages. We are a well-funded startup with an enviable portfolio of clients including Anthropic, Amazon, Microsoft, poolside, Recraft, and Shopify.
Recently, we secured strategic investment led by Bezos Expeditions with participation from Mikhail Parakhin, CTO of Shopify and board advisor to leading GenAI companies, who now serves as our Chairman of the Board. Our remote-first team is globally distributed around the world: USA, UK, the Netherlands, Serbia, and more. We are headquartered in Amsterdam.
About the position
We are seeking an exceptional
Delivery Lead
to own the successful execution of complex AI data projects across a portfolio of clients. This is a hands-on role combining project leadership, client management, and operational excellence to ensure projects are delivered to the highest standards of quality, on time, and within target margins.
As a Delivery Lead, you will manage virtual, cross-functional teams and coordinate engineers, supply managers, researchers, science teams, product teams, and other internal functions as required. You will work closely with clients to understand their requirements, manage expectations, resolve issues, and ensure delivery consistently meets or exceeds expectations.
The role requires someone who can operate comfortably at both the strategic and operational level, taking ownership of the overall delivery outcome while being prepared to get into the detail when required.
Key Responsibilities
Own end-to-end delivery
across a complex portfolio of projects, taking ultimate accountability for data quality, timelines, client outcomes, unit economics, gross margin, and transparent stakeholder reporting.
Lead cross-functional delivery teams
and project managers, ensuring projects remain on track, risks and issues are proactively identified and resolved, and stepping in as a hands-on Delivery Project Manager when required.
Drive operational excellence
across the delivery function, overseeing planning, resource allocation, internal and external communication, project reporting, status updates, retrospectives, and execution standards.
Partner closely with Business Development
to scope new opportunities, shape project proposals, optimize delivery models, and successfully transition prospects into high-quality, commercially viable engagements.
Build strong client relationships
throughout project execution, managing complex technical stakeholders, maintaining clear communication, addressing delivery challenges, and ensuring outcomes that drive client satisfaction and retention.
Drive team performance and continuous improvement
, motivating delivery teams, identifying opportunities to increase efficiency, improving processes and workflows, and developing new approaches to enhance execution quality.
Lead the adoption of delivery improvements
, rolling out new processes, tools, and ways of working across the organization while gathering feedback, measuring impact, and continuously refining the delivery model.
Required Skills
Proven experience in the AI space
, particularly within startups, including working with clients and managing teams or projects at scale.
Experience managing complex projects
including discovery, decomposition, scope planning, implementation and adoption
Client facing experience
; a consulting background reaching levels of Engagement Manager or Associate Partner
Deep understanding of AI and GenAI
: technology and market trends, basic knowledge of statistics, ML and data science, data generation
Background in STEM
: BS or MS in computer science, maths, physics, etc.
What we can offer
You will be part of an international, dynamic environment that drives innovation and sets new standards in the AI and technology sector.
Competitive compensation package.
Flexible, fully remote schedule.
Work at the leading edge of AI development, alongside a dedicated and dynamic team of experts.
Projects with customers that are AI industry leaders and well-known household names
Equal Opportunity Employer
Toloka is committed to providing equal opportunity and fostering an inclusive environment. We welcome applications from all qualified individuals and do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Selection decisions are made based on qualifications, merit, and business need.
[Important Notice] Scam Alert Regarding Fake Job Postings
It has come to our attention that an individual or group is fraudulently impersonating Toloka to post fake jobs and solicit personal information from applicants. Please be aware:
Official Communication: Our recruiting team will only contact you from an official "
toloka.ai
" email address. We will NEVER use Gmail, Yahoo, Tolokainc, toloka.inc, or other personal or seemingly business email accounts.
Our Process: We will never ask for your bank account details, credit card number, or any fees as part of the application or interview process.
Official Listings: All legitimate job openings are posted on our official careers page:
https://toloka.ai/careers#job-list
What to do:
If you see a suspicious job posting or have been contacted by someone you suspect is a scammer, please do not provide any personal information. Instead, report the incident to us directly at security@toloka.ai and report the profile/post to LinkedIn. We are taking this matter very seriously and are working with the appropriate parties to resolve it.
Thank you for your vigilance!
To learn how we collect, use, disclose, and store personal data, check out our
Privacy Notice
.
Location: Remote - Australia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Strategic Account Executive.
About the job
This position is needed to lead relationships with our largest current Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations.
Responsibilities
In this role, you’ll:
Manage and expand some of our most important customer accounts, including high growth technology, logistics, and fintech companies.
Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results.
Partner closely with other Twilio teams to identify new revenue opportunities within your account portfolio.
Serve on a cross-functional account team with representatives from product, finance, support, and services teams.
Run a disciplined forecast, consistently achieve goals, and present guidance to executive management.
Run highly consultative sales cycles with our largest customers with a focus on deep discovery, listening to customer needs and being an effective champion for their point of view in the organization
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
More than 8+ years of combined experience in major account or strategic sales, managing or leading quantitative, highly analytical products and solutions for customers.
Accountable for relationship management, cross sells, upsells and solutions consulting.
Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships.
Analytical account development strategy based on using data to find opportunities and prove value.
Demonstrated track record of managing business forecasts and financial models.
Entrepreneurial mindset with appetite to define processes and build programs.
Proven track record of developing, growing and delivering revenue & gross profit results, especially for large-scale and enterprise customers in Asia.
Excellent verbal and written communication skills.
Bachelor’s Degree or equivalent years of experience.
Desired:
Cross selling experience to Marketing, Engineering and Product.
Telco, CPaas or PaaS selling experience.
Location
This role will be remote, and based in Australia (Melbourne, Brisbane or Sydney)
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 30% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Locations: Singapore or Sydney
About the department
In this role, you will be focused on maintaining the Cloudflare global network. You'll work closely with Cloudflare’s SRE (Site Reliability Engineering) team, Network Engineering team, Network Deployment Engineering team and with various vendors and partners (including hardware vendors, datacenter and network providers, and ISPs) to maintain and improve our global infrastructure. You will further be responsible for the development and implementation of consistent processes and visibility measurements for consistent and effective management of our infrastructure. This is a highly visible position that requires deep technical understanding of datacenter infrastructure, networking (physical), and basic experience with data analysis and project management.
To be successful in this position, you should have excellent technical skills, communication skills, and be able to navigate a range of challenges and constraints (e.g. schedule adherence, time zones, and cultures). You will have the opportunity to (literally) build a faster, safer Internet for our millions of users and the billions of web surfers that visit their sites each month.
Who you are
You will thrive in a hypergrowth engineering environment and be self driven with a keen attention to detail. You will come with a deep technical understanding of Data Center colocation environments, network architecture and server technologies. You will be used to working through partners to support infrastructure delivery to a number of remote locations. You will have had experience managing operational environments, and used to developing new approaches to improve delivery efficiency or operational stability.
What you'll do
Collaborating with internal teams (Infrastructure, Network Engineering and SRE). Create documentation and manage remote contractors to complete datacenter tasks, working with hardware manufacturers, datacenter and network providers, logistics partners and other service providers in support of our 330+ cities and 125+ countries
Maintain Data Center environment operational availability
Leverage AI tools to automate repetitive operational tasks, accelerate documentation, and speed up troubleshooting and root-cause analysis
Creating and maintaining documentation, plans, SOP’s, MOP’s etc.
Support and configure network infrastructure where required
Providing feedback to internal teams to support internal tools and external vendor partnerships
Required Experience
Experience with Juniper, Cisco and DWDM network equipment
Minimum of 4 years experience of Linux systems administration
Experience managing and instructing remote contractors
Familiarity with work required to stand up infrastructure in remote colocation facilities
Experience running and improving operational processes, including automation tooling, in a rapidly changing environment
Familiarity with day-to-day tasks and projects common to Data Center Operations (deployment, migration, decommissioning etc.)
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Participate in a shared on-call rotation to maintain 24×7 operational availability of the global network.
Other Responsibilities May Include
Aggressively seek opportunities to introduce cutting-edge technology and automation solutions that are effective, efficient and scalable in order to improve our ability to deploy and maintain our global infrastructure
Assist with the definition, documentation and implementation of consistent processes across all region
Limited travel
Examples of desirable skills, knowledge and experience
Bachelor’s degree; technical background in engineering, computer science, or MIS
Direct experience executing on complex data center/infrastructure projects
Previous experience installing / maintaining data center (and other IT) infrastructure and DCIM tools
Experience running and improving operational processes in a rapidly changing environment
Strong verbal and written communication skills, problem-solving skills, attention to detail, and interpersonal skills
Must be proactive with proven ability to learn fast and execute on multiple tasks simultaneously
Ability to manage Microsoft Excel and Google Sheets
Comfortable handling basic program management responsibilities (prioritization, planning, scheduling, status reporting) such as JIRA
Must be a team player
Bonus Points
Experience working with infrastructure in multiple countries
Comfortable with remote “lights-out” and out-of-band access to data center resources
Linux certifications (RHCSA etc.)
Network certifications (CCNA, JNCIA or higher)
Configuration management systems such as Saltstack, Chef, Puppet or Ansible
Scripting or software development experience in Bash, Python or Go-lang
Familiarity with load balancing and reverse proxies such as Nginx, Varnish, HAProxy, Apache
Experience in working within a large scale SaaS vendor
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
An overview of this role
As an Assigned Support Engineer, you’ll be a trusted technical advisor to GitLab’s largest Self-managed, GitLab Dedicated, and GitLab.com customers, helping them avoid operational disruption and get the most from GitLab. You’ll combine deep Linux systems expertise, GitLab and CI/CD knowledge, and a proactive support mindset to understand each customer’s environment, anticipate and prevent issues, and solve complex technical and business challenges. In a typical week, you might be prioritizing strategic blockers with customer stakeholders, partnering with Product, Development, Infrastructure, Customer Success, and Sales to drive defect resolution and influence the roadmap, or diving into code, logs, and tools like strace to troubleshoot performance issues. Your impact in the first year will be measured by customer trust, reduced critical incidents, and clear, reusable support content that empowers customers and GitLab teams alike.
What you’ll do
Provide technical support to our largest Self-managed, GitLab Dedicated, and GitLab.com customers, ensuring their GitLab environments remain stable and performant.
Troubleshoot and resolve complex, critical, and sensitive support issues using tools like Zendesk, logs, and Linux utilities such as strace, through email and video conferencing.
Build strong, proactive relationships with key customer stakeholders, helping them prioritize and address their most important technical blockers.
Collaborate with
Product
,
Development
,
Infrastructure
,
Customer Success
, and
Sales
teams to drive bug fixes, influence feature development, and help shape product goals and roadmap.
Act as a technical expert on GitLab and CI/CD implementations, advising customers on how incidents and service interruptions impact their workflows and how to mitigate them.
Create and improve support content, including documentation and knowledge articles, to help customers and GitLab team members resolve issues more efficiently.
Partner closely with Support Engineering team members through
pairing sessions
and
stable counterpart
relationships to share knowledge and solve problems together.
Contribute to team growth by participating in hiring processes, including reviewing applications and assessments and joining interviews.
What you’ll bring
Background managing complex, customer facing support cases end to end, from initial inquiry and triage through reproduction, escalation, and resolution.
Advanced troubleshooting skills with the ability to investigate ambiguous, multi-layered technical issues and identify root causes across applications, infrastructure, and integrations.
Strong Linux systems administration knowledge (LFCE or RHCE equivalent), including performance analysis and low-level debugging tools.
Practical experience with GitLab and continuous integration / continuous delivery (CI/CD), including how different deployment models and outages affect customers.
Ability to write and maintain clear, reusable support content such as knowledge articles, runbooks, and troubleshooting guides.
Proficiency with scripting languages (such as Ruby or Bash) and familiarity with model-view-controller (MVC) frameworks, preferably Ruby on Rails.
Effective communication skills for explaining complex technical topics to audiences with varying technical backgrounds and for building rapport with customer stakeholders.
Familiarity with DevOps practices and technologies such as Kubernetes and serverless platforms, with openness to applying transferable skills from related domains.
About the team
The Support team is a fully distributed, global group across the AMER, EMEA, and APAC regions, focused on helping customers get the most from GitLab by troubleshooting complex issues and digging into code and logs to understand why something is not working as expected. As an Assigned Support Engineer, you’ll be part of our broader Support Engineering organization, working closely with other Support Engineers through regular pairing sessions, 1:1s, coffee chats, and Slack conversations to stay connected while collaborating asynchronously across time zones. We balance autonomy with accountability, giving you flexibility to structure your shift in a way that fits your life while ensuring we can reliably address customer issues. Thanks to GitLab’s
Transparency
value, you can see what we are working on in our
Support Team
page. Additionally, you can see our
company roadmap
and
meetings
to see what we are working on at any time.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Espoo
Workplace: Hybrid
ROLE HIGHLIGHTS:
- AI Solutions Engineer
- Location: Espoo, Finland
- Department: Business Applications
- Reports to: AI Platform Lead / Head of Business Applications
- Employment type: Permanent
- Workplace model: Hybrid / Office
- Employment is subject to applicable security screening (incl. SUPO, where required)
WHY THIS ROLE MATTERS:
The Business Applications team focuses on high-impact internal use cases to help the company grow, building internal solutions and facilitating new processes as we scale our data infrastructure, tooling, and operations. As an AI Solutions Engineer, you bridge the gap between rapid AI-assisted product delivery and scalable, governed platform engineering. You will spend roughly 50% of your time taking high-value internal use cases from business needs to reliable, production-grade applications, and 50% of your time collaborating with the AI Platform Lead on our shared internal applications platform, DevOps workflows, and governance guardrails. You think ahead: instead of solving problems with brittle one-off fixes, you turn recurring needs into clean, reusable platform capabilities and help guide our Junior AI Solutions Engineers to do the same.
Who We Are
ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth.
ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system.
ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future.
Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific.
Your day-to-day responsibilities
BUILD AND SHIP INTERNAL APPLICATIONS & AI-ENABLED SOLUTIONS (~50%)
- Partner directly with stakeholders across the business to translate operational bottlenecks into clear technical designs and working, scalable applications.
- Build, iterate on, and productionize full-stack internal applications and automations (primarily Python/FastAPI, TypeScript/React, and PostgreSQL) using modern AI-first coding workflows (Cursor, Claude Code) and LLM APIs where they add real value.
- Design and maintain reliable, governed integrations with core enterprise systems and data sources (e.g., HiBob/HRIS, Salesforce, Databricks, Slack, Jira, Google Workspace, Okta).
- Own the full lifecycle of the solutions you build. All the way from rapid prototyping and stakeholder validation to production rollout, documentation, and long-term maintainability.
COLLABORATE ON THE INTERNAL TOOLS PLATFORM, DEVOPS & GOVERNANCE (~50%)
- Collaborate with the AI Platform Lead to develop, operate, and scale our AWS-based internal applications platform (ECS/Fargate, Aurora PostgreSQL, ALB/CloudFront, ECR, Secrets Manager, EventBridge) managed via Terraform.
- Build for scale rather than one-offs: when an application needs a new integration pattern, infrastructure capability, or deployment workflow, design it as a reusable, self-service platform pattern that benefits the entire fleet of internal apps.
- Maintain and improve GitHub Actions CI/CD pipelines (OIDC, automated security and IaC scanning, plan/apply workflows) and shared platform libraries (authentication, IAM database access, service-to-service communication).
- Uphold strong governance, security-by-default, and auditability across the platform by ensuring strict access controls, clear audit trails for sensitive data access and write-backs, least-privilege IAM, and traceable change management.
- Help triage and resolve platform-level operational issues, including deployment pipelines, container health, database migrations, network/egress rules, and observability/log forwarding (Splunk, CloudWatch).
ELEVATE TEAM ENGINEERING QUALITY & UNBLOCK DELIVERY
- Act as a day-to-day technical sounding board and mentor for the Junior AI Solutions Engineers on the team by reviewing PRs, guiding data modeling and API design, and helping troubleshoot tricky deployment or integration issues.
- Contribute to shared templates, runbooks, and architecture decision records (ADRs) so the team moves fast without accumulating technical or security debt.
WHAT WE’RE LOOKING FOR
Must haves:
- 4–6 years of hands-on experience in software engineering, full-stack development, or platform/DevOps engineering, with a track record of shipping and operating production web applications end to end.
- Systems and platform mindset: you naturally look past the immediate ticket to see how a solution will behave across 30+ apps in a year's time, and you strongly prefer reusable patterns, clean abstractions, and automation over ad-hoc, one-off workarounds.
- Strong appreciation for governance, security, and auditability: comfortable working in an environment where data isolation, least-privilege access, approval gates, and verifiable audit trails are non-negotiable.
- Strong proficiency in Python (e.g., FastAPI) and/or TypeScript/React, plus solid relational database skills (PostgreSQL, schema isolation, migrations).
- Practical Cloud & DevOps experience on AWS (e.g., ECS/Fargate or containers, IAM, networking/ALB, RDS/Aurora) and Infrastructure as Code (Terraform).
- Hands-on experience with CI/CD pipelines (GitHub Actions, Docker, automated testing and security checks) and AI-assisted engineering tools (Cursor, Claude Code) plus practical LLM API integration.
- Pragmatic communicator: comfortable working directly with business stakeholders to scope ambiguous problems, while holding a high bar for engineering quality under the hood.
Nice to haves:
- Experience integrating with enterprise systems and APIs such as HRIS/ATS (HiBob, Ashby), CRM (Salesforce), data platforms (Databricks), or Slack/GitHub Apps.
- Hands-on familiarity with security and compliance controls in cloud environments (OIDC/OAuth2, IAM database authentication, KMS encryption, Checkov/IaC scanning, Splunk/audit logging).
- Prior experience mentoring junior engineers and reviewing code/architecture on a fast-moving team.
APPLICATION PROCESS
- Introductory call with TA
- Hiring Manager Interview
- Technical & Platform case interview
- Skip level interview
WORKING AT ICEYE
At ICEYE, you’ll join a diverse and highly engaged team united by the ambition to make the impossible possible. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. Your growth, wellbeing, and success are a priority, with continuous professional development, training opportunities, and a culture where collaboration is how we win.
HOW WE WORK (OUR VALUES)
Make the impossible possible: We set ambitious goals and stay calm under pressure. We bring grit, optimism, and ownership when things get hard, and we keep moving until we find a way.
- Be curious: Go deep, ask questions, listen carefully, and think critically. Understand the “why” behind decisions.
- See the big picture: Stay close to what’s happening across the company so you can make better decisions. Consider how your work affects others.
- Drive effective teamwork: Create psychological safety, invite different perspectives, and build inclusive teams. There are no bad questions.
- Act as one team: We win together. We match tasks to the right owner and stay agile as priorities shift.
- Have fun: What we do matters—and it should be enjoyable. Celebrate progress, take pride in results, and share the wins.
BENEFITS
Our benefits are designed to support your health and wellbeing, at work and beyond. We keep improving them based on employee feedback, and offerings vary by location. Talent Acquisition will confirm what applies for this role and location during the process.
OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION
We want ICEYE to be a place where people can be themselves and do great work. Different backgrounds and perspectives make us stronger, which is why we work to create an environment where people feel included, respected, and able to speak up. Whatever your background, we want you to bring your authentic self to the table.
We’re committed to fair, inclusive hiring and equal opportunity. Everyone is welcome to apply. If you need any adjustments or support during the recruitment process, tell us—we’ll do our best to help.
Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.
Location: New York City, NY; San Francisco, CA; Seattle, WA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As part of our growing Data Science and Analytics team, you will play an instrumental role in our company's mission of building safe and beneficial artificial intelligence by driving data-informed decision making across our organization. You bring experience from high-bar teams and are eager to help shape the norms and best practices of a growing data science team as Anthropic continues to scale. In this unique company, technology, and moment in history, your work will be critical to informing our strategy as we deploy safe, frontier AI at scale to the world.
You'll be the senior data science leader for Model Experience and a strategic thought partner to product, engineering, and research leaders. Working where frontier AI research reaches the public, you'll help shape model roadmap and launch decisions, bringing a point of view on how users experience our models and what good looks like beyond benchmark scores. As a tech lead manager, you'll also hire and manage a team of data scientists, setting their agenda, personally leading the highest-stakes analyses, and raising the bar for how data shapes model and product decisions.
Responsibilities:
Act as a strategic thought partner to product, engineering, and research leaders, helping shape model roadmap priorities, launch decisions, and the major bets the team makes
Set the data science agenda for Model Experience, deciding where the team can have the most impact on model development and launch decisions and what it should deprioritize
Hire, manage, and develop a team of data scientists, coaching them to move from answering questions to shaping decisions
Frame the most important and ambiguous questions about model quality and user experience, size the opportunities, and make clear recommendations, including when they challenge the current direction
Define how Model Experience measures success, establishing the core metrics and measurement frameworks across external products and internal testing that align teams and leadership on what matters
Set the standard for experimentation and causal inference across Model Experience, including where launches lack a clean A/B test, and personally lead the highest-stakes analyses
Turn complex analyses of model and user behavior into clear narratives and recommendations that drive decisions with senior leadership and cross-functional partners
Establish foundational data practices and shape the analytics infrastructure Model Experience needs to support rapid iteration and decision-making as our models and products evolve
You may be a good fit if you:
Have extensive experience in data science, including leading analytics for a product or research area at significant scale
Have 3+ years managing data science teams, including setting team direction, hiring, and developing senior data scientists
Have been a trusted partner to senior product, research, and business leaders, with clear examples of changing a roadmap or high-stakes decision
Bring strong product sense and business judgment, including the ability to frame the right question and take a position with incomplete information
Have deep expertise in experimental design, causal inference, and statistical modeling at high scale, with enough fluency in Python and SQL to stay hands-on and guide others' technical work
Communicate clearly in writing and in presentations, including to executive audiences
Have a bias for action and thrive in ambiguous, fast-moving environments where you must create clarity and drive progress
Care about the company's mission of building helpful, honest, and harmless AI
Strong candidates may also have:
Experience with AI/ML products, large language models, or developer tools in the AI/ML ecosystem
Experience as a tech lead manager or player-coach, balancing hands-on technical work with people management
Experience building or scaling a data science team in a fast-growing organization
Experience working closely with Product or Research teams, especially on LLM or AI products
Comfort working with unstructured data
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$460,000
—
$460,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Remote, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
As a Strategic Account Executive for our Mumbai territory, you'll drive GitLab's growth across large Banking, Financial Services and Insurance (BFSI) institutions, alongside leading enterprises and conglomerates headquartered in the city. It will be a blended territory of Enterprise and Conglomerates slightly more BFSI heavy. You'll help these organisations adopt, implement, and expand their use of our AI-powered DevSecOps platform, guiding them through modernisation and DevSecOps transformations while building a pipeline that translates into measurable Net ARR and long-term expansion.
You'll bring an understanding of the software development lifecycle, including continuous integration and continuous delivery (CI/CD) automation, secure development practices, and infrastructure modernisation. You'll apply it to the realities of regulated industries, where security, compliance, auditability, and data residency shape every technology decision. You'll connect customer stakeholders with GitLab's field organisation so GitLab is seen as a trusted, long-term partner across the full sales cycle.
In your first year, you'll be expected to build a strong BFSI and Enterprise portfolio across your territory, create repeatable sales motions aligned to how regulated financial institutions and large enterprises buy and adopt platforms, and consistently forecast and report on deal progress and account health.
What you'll do
Lead and grow GitLab's largest and most strategic BFSI, Enterprise, and Conglomerate prospects and customers in Mumbai, focusing on organisations that run mission-critical software delivery at scale
Drive the full enterprise sales cycle, from prospecting and pipeline generation through qualification, evaluation, negotiation, and close, including the longer procurement, vendor risk, and security review processes typical of regulated financial institutions
Provide hands-on account leadership throughout the pre- and post-sales process to ensure a smooth customer experience and strong adoption of GitLab's AI-powered DevSecOps platform
Position GitLab against regulatory and compliance priorities (for example RBI, IRDAI, and SEBI guidelines on IT governance, outsourcing, cyber resilience, and data localisation), working with Solutions Architects and Security specialists on deployment options such as self-managed and GitLab Dedicated
Partner closely with Sales Development Representatives, Solutions Architects, Customer Success, system integrators, and strategic channel partners to generate qualified opportunities, co-sell, and execute account strategies that drive new business and expansion
Develop and maintain detailed account plans for priority customers, including opportunity mapping, stakeholder alignment, and multi-threaded engagement across engineering, security, risk and compliance, platform, infrastructure, procurement, and business leaders
Tailor your approach to each segment: a compliance- and risk-led value story for BFSI, and a modernisation-, productivity-, and consolidation-led story for enterprises and conglomerates with multiple business units
Coordinate and facilitate the involvement of cross-functional GitLab team members, including sales leadership, marketing, product, legal, and support, to progress opportunities and deliver an excellent customer experience
Prepare activity and forecast reports, contribute to forecasting and pipeline reviews, and share root cause analysis and lessons learned from wins and losses with account managers, marketing, and technical teams
Act as the voice of the customer by contributing product ideas to our public issue tracker, and by preparing and delivering customer-facing and internal presentations, quotes, proposals, and formal sales documents that address BFSI and enterprise business challenges and clearly communicate long-term value and outcomes.
What you'll bring
Deep experience driving complex B2B software sales cycles with large enterprise customers, ideally in DevSecOps, software development tools, or adjacent SaaS and infrastructure solutions that support the software development lifecycle
A track record selling into BFSI institutions in India, with an understanding of their buying behaviour, long evaluation cycles, vendor risk assessments, and procurement processes (experience across both BFSI and large enterprises or conglomerates is a strong plus)
Ability to prospect, build pipeline, and close new business while expanding strategic relationships within large accounts across Mumbai
Strong understanding of modern software delivery, including CI/CD, secure development practices (DevSecOps, supply chain security), and cloud and infrastructure modernisation, with the ability to connect platform capabilities to customer outcomes
Working familiarity with the regulatory and compliance landscape for Indian financial institutions, including data residency, audit, and security expectations, and comfort discussing on-premises, private cloud, and hybrid deployment models
Proven ability to navigate and influence complex organisations, building trusted relationships with senior stakeholders such as CIOs, CTOs, CISOs, heads of engineering, and technology risk and compliance leaders
Experience creating and executing account plans for priority accounts, including opportunity mapping, multi-threaded engagement, and disciplined deal and account management
Experience working with system integrators and channel partners to co-sell and deliver in the Indian market
Effective communication and interpersonal skills, including comfort leading customer presentations, negotiations, and executive-level conversations, and coordinating internal resources to move opportunities forward
Capacity to work autonomously and asynchronously in a fully remote environment while staying aligned to shared goals, processes, and forecasting expectations across the broader GitLab team, with the flexibility to meet customers in person across Mumbai
Familiarity with forecasting, pipeline hygiene, and reporting, including sharing learnings from wins and losses to improve repeatable sales motions
Some examples of our projects
Building and growing a territory plan for Mumbai that balances large BFSI institutions (banks, NBFCs, insurers, asset managers, payments and fintech) with high-potential enterprises and conglomerates, from new logo prospecting through long-term expansion on GitLab's AI-powered DevSecOps platform
Leading complex, multi-stakeholder sales cycles and partnering with Solutions Architects, Sales Development, Customer Success, system integrators, and channel partners to position GitLab as a trusted platform for modern software delivery, security, and compliance in regulated and large-scale environments
Helping BFSI customers consolidate fragmented toolchains and modernise legacy delivery pipelines while meeting regulatory, audit, and data-residency expectations
About the team
The Strategic Account Executive will join our enterprise sales team, which focuses on driving GitLab adoption with large customers in the India market. The team is responsible for the full relationship lifecycle with enterprise accounts, from initial engagement through long-term expansion and advocacy, ensuring customers realize value from GitLab’s DevSecOps platform. Team members work in an all-remote, distributed environment and collaborate asynchronously across time zones with sales leadership, solutions architects, customer success, marketing, and channel partners. The team is currently focused on maintaining and growing our existing footprint in the region, executing a consistent global sales motion while adapting to local customer needs and partnering closely with strategic channel organizations to reach and support key accounts.
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Paris, France
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Why Deliveroo (part of DoorDash)
Deliveroo, part of the DoorDash group, is building the leading local commerce platform, connecting consumers, merchants, and couriers in real time. Paris is one of our most strategic and complex markets globally, with unmatched density, brand concentration, and competitive intensity.
As we move towards our
2026 ambition
, we are evolving our commercial organisation to match the scale and sophistication required to win in Paris. This includes increased seniority, clearer regional ownership, and stronger execution across Inner and Outer Paris.
The
Senior Client Partner – Paris Inner Ouest
role is a newly strengthened position, designed to combine
strategic partner leadership, regional ownership, and organisation building
.
The Role
As a Senior Client Partner, you'll lead a team of Account Management Lead, Senior Account Manager and Account Manager and you will report to the Regional Director of Paris, part of the Commercial team. The position is based in Paris.
You are accountable for the
growth and performance of strategic brand portfolios
across one of Paris’ most critical zones. You will act as the
senior commercial owner
for your territory, ensuring alignment between Paris-wide strategy and local execution. Beyond partner management, this role plays a central part in
aligning the organisation to business challenges and ambitions
. You will design, lead, and continuously evolve the account management setup to ensure the right level of seniority, coverage, and execution quality across the territory.
This is a
senior leadership role
with direct impact on revenue, partner satisfaction, and team development.
Key Responsibilities
1. Lead Commercial Strategy & Execution Excellence
Own the end-to-end growth of brand portfolios within your Paris Inner cluster
Ensure 5★ account management standards across the team, with clear portfolio sizing
Build and maintain relationships with senior and C-level stakeholders
Lead contract negotiations, renewals, and upsell strategies
Create and execute joint business plans addressing partner growth, profitability, and operational performance
Act as a trusted advisor, providing insights on Deliveroo capabilities, competitors, and market trends
Responsible for a commercial initiative for Paris : engage team, drive performance and proactively adjust structure, focus, or processes
2. Regional & Portfolio Ownership
Own a zone cluster, defining and executing the strategy to win
Translate Paris-wide and national priorities into clear, actionable regional strategies
Improve Client Value Proposition (CVP) across the territory in collaboration with other commercial departments
3. Talent Development & Succession
Lead and develop a team of up to 10 AMs / SAMs, either directly or through mid-management
Coach and mentor high-potential talent, building a strong internal succession pipeline
4. Cross-Functional Leadership
Partner closely with Operations, Marketing, Product, Strategy, and Finance
Represent your portfolio and organisation in Paris and France leadership forums
Influence roadmap and prioritisation through structured partner and market feedback
What We’re Looking For
Experience
10+ years in commercial, client partnership, or account management roles
Proven experience managing
complex, strategic brand portfolios
Demonstrated success leading
multi-layered teams
in fast-paced environments
Experience in F&B, Hospitality, Retail, FMCG, or Marketplace businesses preferred
Strong commercial and financial acumen (P&L understanding)
Excellent negotiation and stakeholder management skills
Ability to design and scale
organisations and coverage models
Data-driven, structured, and execution-focused
Senior, credible, and resilient leader
High ownership mindset with a bias for action
Comfortable navigating ambiguity and driving change
Passionate about people development and raising standards
Life at Deliveroo
At Deliveroo, you’ll work on some of the most complex and impactful challenges in local commerce. We move fast, value ownership, and believe that strong teams build great outcomes.
This role offers
significant scope, visibility, and influence
in shaping how Deliveroo wins in Paris.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Hyderabad
Workplace: onsite
Technical Support Analyst | Hyderabad, India | Full-time | 2+ years of experience
Who We Are
At Yuno, we are building the payment infrastructure that allows all companies to participate in the global market. Founded by seasoned experts from the payments and tech industries, our technology provides access to leading payment capabilities, enabling companies to engage customers confidently and maintain global operations through seamless integrations. We empower high-performing teams at brands like InDrive, McDonald's, Rappi, and Viva Aerobus to integrate over 1,000 payment methods via a single API. By leveraging advanced AI and the latest technologies, we orchestrate smart routing and fraud prevention across 80+ countries.
About The Role
We are orchestrating the best high-performing team!
We're looking for a Technical Support Analyst to join our Global Customer Success organization — the frontline that keeps our global payment operations running without a hitch. This is a role for someone who genuinely loves solving technical puzzles and takes pride in being the first line of defense for our clients.
In this position, you will build and maintain real-time monitoring systems, respond to critical incidents, and work alongside backend teams to diagnose and resolve issues fast. Every action you take directly protects the reliability our clients depend on. We hold ourselves to a high standard — every payment matters, every client interaction is an opportunity to deliver something exceptional — and we expect the same from the people on this team.
This role demands curiosity and a constant drive to get better. The payments ecosystem moves fast, and you will be expected to adapt, grow, and bring fresh ideas to improve how we operate. If you're someone who sees an ambiguous situation as an opportunity rather than an obstacle, you'll thrive here.
If you're passionate about technology, eager to deepen your backend knowledge, and committed to building systems that scale — we want to hear from you.
Your contribution will be
Implement and maintain a robust real-time monitoring system that ensures full visibility into critical workflows before incidents escalate
Provide top support to clients, acting as the main line of defense to address issues, answer queries, and escalate critical incidents when necessary
Assist backend teams with scripting, bug reproduction, log analysis, and basic API testing
Create and standardize operational processes that enable scalability and consistent service quality
Analyze recurring issues and propose data-driven improvements to position the NOC as a strategic function
Ensure continuous operational coverage with well-structured shift handovers
Participate in some development activities to build hands-on backend knowledge
Identify gaps in current tools and workflows and bring solutions to the table
Skills You Need — Minimum Qualifications
Fluent English and good communication
2+ years of experience in technical support, NOC operations, or a similar role
Basic knowledge of monitoring tools and alerting systems
Coding experience — scripting, debugging, or log analysis
Familiarity with APIs and ability to assist users with integration or connectivity issues
Strong analytical and problem-solving mindset
Customer empathy and a service-oriented approach
Comfort working in fast-paced, high-stakes environments
In addition to the requirements above, for this specific search we need:
Mid or senior level
Availability to work Saturdays and Sundays and coverering extra hours if needed, since the goal is to cover the smissing shift and have a 24/7 support team.
This is not just a customer support role. Technical proficiency is mandatory and you will be evaluated on the basis of that.
Location: Lukula Kongo Central
About GiveDirectly
What if the most effective way to fight poverty was also the simplest: give people money and trust them to decide what they need?
Since 2011, GiveDirectly has proven that idea at scale. We’ve delivered more than $1B in cash directly to 2+ million people living in poverty and crisis across 15 countries, and rigorous research shows the results: healthier kids, stronger businesses, sturdier homes, and more resilient families and local economies. Cash is now widely recognized as one of the most scalable, cost-effective, and dignified forms of aid.
Our ambition goes beyond our own programs. We want cash to become the benchmark for aid, much as the index fund became the benchmark for investing, so that every aid dollar is held to one question:
is this doing more good than giving the money directly to people living in poverty?
We’re growing fast, and this is a rare and important moment to join.
We expect to hit $1B in revenue in 2026 with significant growth forecast for 2027. At the same time we are building a new technology stack and operating model designed for a roughly 10x change in scale, and we are actively pursuing partnerships with major funders to move even more money in bigger ways, to people who need it. We are known for our extensive integration of technology into field processes; our quantitative approach to performance measurement; and our commitment to rigorous, independent, experimental evaluation of our impact, with multiple Randomized Control Trials completed and others in progress.
How we work
Our team spans 20+ countries and 69 languages. Our culture is candid, analytical, and non-hierarchical. We expect high ownership and give people real responsibility early. Our values are central to how we hire, work, and grow, and they are deliberately opinionated:
Recipients first.
Recipients’ preferences come before those of donors or ourselves.
Team next.
We optimize for organizational success, not individual success.
Be proactively candid.
We say what we believe and share information openly.
Create positive energy.
We aim to be a source of energy for colleagues, not a drain.
Think rigorously; act quickly.
We reason from first principles, then act rather than debate.
Know yourself and grow.
We own our imperfections and seek feedback to grow.
Accept reality. Propose solutions.
We focus on what can change and bring solutions, not just problems.
Be productively ambitious.
We take risks for step-change impact, not incremental progress.
If they describe how you like to work and they energize you, this could be a great fit.
Want to learn more? Read and listen:
We are one of
Time100’s
Most Influential Companies of 2026, and our work has been covered by
The Economist
,
NPR
,
TED
, and
The Washington Post
. We're now preparing to deliver billions of dollars a year to people in extreme poverty, if funding allows.
Read our CEO's essay
on what that will take.
À propos de GiveDirectly
GiveDirectly envoie de l’argent directement aux personnes en situation d'extrême pauvreté , afin qu’elles décident elles-mêmes de ce dont elles ont le plus besoin , notre culture est franche , analytique, rapide et non hiérarchique.
Depuis 2018, GiveDirectly est présente en RDC et transfert de l’argent par téléphone mobile au menages vulnerables , en vue de promouvoir la sécurité alimentaire, la réduction de la pauvreté et l’inclusion financière.
Pour en savoir plus sur notre action et nos resultats ,visitez :
www.givedirectly.org
a.Responsabilités
Soutenir la distribution de supports d’information (dépliants, messages clés, etc.) et mener des campagnes de sensibilisation sur le projet auprès des populations ciblées, en adaptant les messages à un public urbain ( des zones populaires) diversifié (niveau d’alphabétisation, genre, âge, vulnérabilités).
Collaborer avec les leaders communautaires, les organisations locales et les membres des communautés pour améliorer la compréhension du recensement, encourager la participation et lever les obstacles éventuels.
Organiser et animer des réunions communautaires au niveau des quartiers, avenues, avec l’appui des leaders communautaires et relais locaux.
Identifier les risques potentiels (opérationnels, sociaux, sécuritaires ou liés à la perception) auxquels GD pourrait faire face avant le démarrage des activités de recensement et de mobilisation au Kongo Central.
Mettre à jour les outils de suivi de l’engagement et de la mobilisation communautaire avec les résultats issus des activités de terrain.
Soutenir la Responsable de l’Engagement Communautaire et de la Communication dans le développement et la mise en œuvre de la stratégie d’engagement communautaire adaptée au contexte du milieu.
Établir et maintenir de bonnes relations avec les communautés à travers des visites régulières sur le terrain, afin de recueillir des informations sur la connaissance du projet, l’accessibilité, la confiance, l’appropriation, ainsi que la pertinence des messages et des canaux utilisés.
Recevoir et traiter les commentaires et plaintes des bénéficiaires, et orienter les personnes vers les mécanismes d’assistance appropriés (centre d’appel, canaux de feedback).
Soutenir l’AFM/FM dans l’identification et la résolution des problématiques liées aux FAQ du programme, afin de garantir leur pertinence et leur mise à jour continue selon l’évolution du programme.
Mener des entretiens avec les bénéficiaires pour documenter leurs expériences et
b. Profil Recherché
Licence dans un domaine professionnel pertinent (sciences sociales, santé publique, communication, psychologie, développement, etc.).
Expérience dans le secteur de la santé, de la psychologie et/ou de la protection souhaitée.
Toute formation en psychologie, protection, nutrition ou santé maternelle constitue un atout.
Excellentes aptitudes à la communication, avec capacité à adapter les messages à des publics variés en milieu urbain (populaire) (jeunes, femmes, populations vulnérables, différents niveaux d’alphabétisation).
Alignement sur les valeurs fondamentales de GiveDirectly et engagement à faire progresser la mission de GD.
Attitude positive, forte éthique de travail et esprit d’équipe, avec un intérêt marqué pour le travail de terrain dans un environnement urbain (populaire) dynamique et exigeant.
Capacité avérée à travailler de manière très indépendante et proactive, tout en communiquant efficacement sur les défis, lacunes et risques.
Solides compétences en matière d’établissement de relations et capacité à interagir efficacement avec une diversité d’acteurs (leaders communautaires, autorités locales, organisations locales, groupes de jeunes, des femmes etc.).
Capacité à évoluer dans des environnements complexes et densément peuplés, avec une bonne gestion des priorités et du temps.
Bonne compréhension et utilisation de différents canaux de communication adaptés au contexte de Kongo Central (réunions communautaires, radios locales, réseaux sociaux, WhatsApp, etc.) est un atout.
Compétences analytiques et techniques, incluant une maîtrise intermédiaire de Google Docs, MS Word, MS Excel et outils de communication virtuelle (ex : Google Meet)
Une expérience confirmée dans l’engagement communautaire, la sensibilisation, la mobilisation sociale et/ou la communication.
Excellente connaissance des dynamiques communautaires et des acteurs locaux au Kongo Central, notamment dans les zones d’intervention de GiveDirectly.
C.Valeurs de GiveDirectly
Priorité aux bénéficiaires : Nous privilégions les préférences des bénéficiaires, pas celles de nos donateurs ni même les nôtres.
L’équipe avant l’individuel : Nous œuvrons pour le succès de l’organisation, pas celui des individus.
Être proactivement franc : Nous parlons et communiquons les informations en toute franchise.
Créer une énergie positive : Nous nous efforçons d’apporter de l’énergie positive à nos collègues, et pas de la leur prendre.
Réfléchir rigoureusement, agir rapidement : Priorité à la rigueur et à l’action, pas au débat interminable.
Se connaître et se développer : Nous sommes conscients de nos défauts, mais nous les exploitons.
Accepter la réalité, Proposer des solutions : Nous ne nous attardons pas sur les problèmes. Nous créons des solutions.
Être ambitieux de manière productive : Nous prenons des risques qui pourraient révolutionner le secteu
d.Comment postuler
Les candidatures se font uniquement en ligne, les intéressés sont priés d’aller sur le
https://boards.greenhouse.io/givedirectly
chercher les offres de la RDC, et soumettre leurs candidatures au plus tard le 05 Novembre 2026 à 17h00 précises Heure de Kinshasa.
Si les pièces ne sont pas demandées sur le portail de candidatures , le dossier contient ( Un CV à jour avec 3 références, une lettre de motivation , la copie du diplôme et le certificat de fin de service du dernier employeur, Les dossiers incomplets ne seront pas examinés)
En cas de difficulté technique écrire à
drc-recruitment@givedirectly.org
Les attestations fournies sont toutes vérifiées ; en cas de fausse information votre candidature sera rejetée.
Les attestations de services fournies dans votre dossier pour ce recrutement, seront vérifiées, scrupuleusement, et toute fausse information y relative entraînera un rejet immédiat de votre candidature.
ATTENTION : NE PAS ENVOYER VOTRE CANDIDATURE À L'ÉMAIL :
whistleblower@givedirectly.org
Nos engagements
GiveDirectly applique une politique de tolérance zéro à l'égard de l'exploitation, des abus et du harcèlement sexuels (SEAH) et attend de toute personne qui travaille avec nous qu'elle place la protection des bénéficiaires en priorité.
Le recrutement est entièrement gratuit. GiveDirectly ne demande ni frais, ni pot-de-vin, ni faveur d'aucune sorte, ni information bancaire, à aucune étape du processus.
Si l'on vous formule une telle demande, ou si vous estimez subir une pression ou une discrimination injuste, écrivez à
whistleblower@givedirectly.org
Cette adresse sert uniquement à signaler un problème, jamais à postuler.
Working at GiveDirectly
GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law.
Flagging for US applicants:
We invite you to "
Know Your Rights
" as an applicant.
Commitment to Safeguarding
As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the
Misconduct Disclosure Scheme
, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens.
These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff.
**GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.**
Reasonable Accommodations
We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.
Want to put your best foot forward on your GiveDirectly application?
Take a look at our
Candidate Application Prep Guide
!
Referrals
Know the right person for this role? Please consider
referring them
. We offer a reward of $3,000 for a Senior Manager or above role, and $500 for a Manager role, paid if we end up hiring your referral. Thank you for sending great people our way!
Location: Accra, Ghana
About Bradken
Bradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.
About the role
Drive profitable growth by building strong customer relationships, identifying new opportunities and supporting the success of customer accounts across the region. This role plays an important part in growing Bradken’s
Mineral Processing business
by helping customers solve operational challenges and ensuring they receive value from our products and services.
Based in Accra, this role works remotely and requires regular travel to customer and mining sites across West Africa, playing an important part in helping customers solve operational challenges and realise value from Bradken's products and services.
You’ll have the opportunity to work closely with customers, sales support teams and product development specialists to influence business outcomes, develop tailored solutions and contribute to long-term regional growth. Your insights into customer needs, market trends and emerging opportunities will help shape future sales strategies and business performance.
In this role, you will:
Build and strengthen customer relationships through regular engagement, identifying new opportunities and maintaining high levels of customer satisfaction.
Deliver sales and gross margin targets by managing customer accounts, supporting regional sales planning and driving profitable growth.
Develop and execute customer engagement plans in Salesforce, ensuring site visits, opportunities, quotes and proposals are accurately maintained.
Analyse market performance, competitor activity and customer requirements to identify growth opportunities and support informed business decisions.
Collaborate with Sales Support, Product Development and other business units to deliver customer solutions, support product trials and maximise sales opportunities.
Monitor account performance, forecasts and outstanding invoices while continuously improving sales processes and business outcomes.
What you'll bring:
Demonstrated sales and account management experience within the mining industry
or a closely related sector supporting mining customers is
essential
Experience developing customer relationships, identifying growth opportunities and managing complex sales cycles in industrial or technical environments.
Experience negotiating commercial agreements and managing high-value customer accounts.
Strong commercial and financial acumen, including budgeting, forecasting and sales performance management.
Knowledge of mining operations, mineral processing, wear solutions or related products and services supplied to the resources sector.
Proficiency in Microsoft Word, Excel, PowerPoint and Salesforce CRM; experience with Power BI is advantageous.
Ability and willingness to travel extensively across West Africa to support customer engagement, site visits and business development activities.
Ability to communicate effectively in English
Please note: Applicants must have the legal right to work in Ghana, where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.
Why join Bradken?
At Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations.
You’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.
We offer:
A safety-first culture
Competitive pay and benefits including sales incentive
Flexible work options, where the role allows
Learning and development opportunities
An Employee Assistance Program for you and your family
Our hiring process
As part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or an alternative format at any stage, please let us know.
Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.
Location: Bangalore, India
GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems.
Co-create the future with us
as we build technology that transforms how the world develops software.
*
Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
The Software Delivery Section, part of the Infrastructure Platforms Department, is dedicated to enhancing the safety, reliability, and overall customer experience of GitLab’s complete software delivery process. We aim to provide seamless and efficient delivery of GitLab products across all platforms, including SaaS multi-tenant, self-managed, and SaaS single-tenant environments. Our primary goals are to accelerate delivery cycles, minimize incidents, and ensure high-quality releases that consistently meet and exceed customer expectations. By focusing on these objectives, we aim to improve GitLab’s end-to-end software delivery process, making it more reliable, efficient, and aligned with the needs of our users.
Responsibilities
Backend Engineers with the Software Delivery:Release bring not only a strong background in backend development but also a solid understanding of, or keen interest in, infrastructure and operations. In this role, you will work alongside Site Reliability Engineers (SREs) to enhance release management tooling, infrastructure, and processes. While SREs approach these responsibilities from an operational standpoint, Backend Engineers provide a software development perspective, collaborating closely to deliver efficient and safe solutions for streamlined code delivery across various supported environments. This role is ideal for individuals with a strong coding background who are also comfortable working on infrastructure, automation and operations-related topics or are motivated to develop expertise in these areas.
Guarantee the
GitLab Release Process
Create new tools and frameworks to automate the release process
Build new GitLab release features to replace existing custom tooling by contributing to
new work for our Release Framework
Work with individual teams on defining and implementing solutions that will help them release quicker
Create frameworks that allow engineers to write code that scales with demand
Help teams instrument their code and helps recognize parts of code that could benefit from increased observability
Work closely with peer Infrastructure Platforms groups to control the impact of application code running in user facing products
Help communicate the release schedule clearly with others
Develop monitoring and alerting to measure release process velocity
Identify process bottlenecks and introduce optimizations
Participate in
Release Manager
rotation
Take part in on-call or operational support where your team’s ownership model requires it
Requirements
As an ideal candidate, you will have
Strong coding background. Mandatory Ruby or Go (willing to learn Ruby is a must). Proficiency with Ruby is a strong plus.
Ruby on Rails
knowledge is not mandatory
Experience working on large-scale systems
Experience optimizing Continuous Delivery and Continuous Deployment pipelines as well as the tooling and processes that go with them
Interest in cloud platforms, containerization, and Infrastructure as Code tools
Application and systems observability background
Collaboration mindset, boundless curiosity and a demonstrable ability to learn
A product development mindset when developing new components
You share our
values
, and work in accordance with those values.
Performance indicators
The Delivery team has the following performance indicators:
Mean Time to Production
How GitLab Supports Full-Time Employees
Benefits to support your health, finances, and well-being
Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from
underrepresented groups
are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.
Country Hiring Guidelines:
GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Privacy Policy:
Please review our
Recruitment Privacy Policy.
Your privacy is important to us.
GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also
GitLab’s EEO Policy
and
EEO is the Law
. If you have a disability or special need that requires
accommodation
, please let us know during the
recruiting process
.
Location: Malaysia, Petaling Jaya
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Division Overview
The PlayStation Studios: Creative team is an award winning, global internal creative agency within PlayStation Studios. We endeavour to build a working environment where we can flourish and create industry leading work. Structured around 2 teams; Brand & Strategy and the Creative Studio, comprising of four core disciplines; Design & illustration, UI/UX, Motion & 3D, Film and Video. We deliver projects in collaboration with our game development and marketing/PR teams.
Role Overview
As a Senior 3D Designer, you will play a pivotal role in the design and creation of high end imagery to promote PlayStation products, as well as conceptualizing and producing high-quality motion graphics, animations, and video content for a wide variety of PlayStation hardware projects and game content. You’ll collaborate closely with a multidisciplinary team, including designers, producers, and creative directors, to deliver engaging visuals that align with our brand strategies.
You’ll be responsible for delivering high end visuals, under the guidance of our Creative Direction team, and ensuring that our work continues to set creative standards.
Responsibilities
Imagery Creation: Work closely with our Creative Director to transform production-ready 3D assets into high-quality product imagery through lighting, composition, and rendering for PlayStation hardware packaging and promotional materials.
Creative Development: Conceptualise, storyboard, and develop motion design projects, creating engaging and visually compelling content.
Production: Create, animate, and edit motion graphics, videos, and 2D/3D assets for various platforms, including web, social media, and broadcast.
Collaboration: Collaborate with producers, creative teams, and stakeholders to bring creative visions to life while ensuring projects are delivered on time.
Brand Consistency: Maintain PlayStation's brand guidelines and ensure high-quality, visually consistent deliverables across all projects.
Qualifications
Experience: 5+ years of experience in 3D and motion design, animation, or a related field, preferably in an agency or fast-paced environment.
Product Imagery: Skilled designer with proven experience in creating dramatic and engaging product imagery.
Lighting: Highly skilled and proven experience in lighting to reveal the form of a product.
Technical Skills:
Expert proficiency in Maya, VRay and Adobe After Effects and/or Nuke.
Good working knowledge of Premiere Pro, Illustrator and Photoshop Other 3D software is a plus.
Familiarity with audio editing, motion tracking, and compositing techniques.
Portfolio: A strong portfolio showcasing a range of key visuals, static CG artwork, motion design work, including 2D and 3D animation.
Creativity: A keen eye for detail, typography, colour, and composition, with the ability to translate complex ideas into compelling visuals.
Project Management: Strong organisational skills and the ability to juggle multiple projects under tight deadlines.
Team Player: Excellent communication and collaboration skills, with a proactive and solutions-focused mindset.
Nice to Have(s)
Cinema4D and Redshift experience.
Professional Adobe After Effects Experience.
Why Join Us?
At PlayStation Studios Malaysia, we believe in encouraging a diverse and inclusive work environment. We are committed to providing our employees with opportunities for professional growth and development. By joining our team, you will have the chance to work on exciting projects, collaborate with dedicated professionals, and contribute to delivering world-class gaming experiences.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Singapore, Singapore
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles:
We Before Me
,
Do the Right Thing
, and
Get Things Done
. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
We are looking for a high-impact
Vice President of Engineering / Senior Engineering Director
to lead strategic engineering initiatives across OKX’s core products. You will guide engineering leaders and teams working across multiple disciplines, helping them deliver secure, reliable, and scalable experiences for users worldwide.
This role will set technical direction, strengthen collaboration across engineering and product functions, and improve how teams plan, build, and operate critical systems. You will help ensure that architecture, execution, and operational priorities support the company’s product strategy and growth.
What You'll Be Doing
Strategic Leadership & Operational Excellence
Engineering Alignment & Delivery:
Improve coordination across engineering teams and functions, clarify ownership and decision-making, and help teams deliver product priorities with fewer bottlenecks.
Organizational Design & Scale:
Continuously refine engineering workflows, team structures, and operating rhythms to support business growth, team autonomy, and cross-functional collaboration.
Talent & Leadership Development:
Mentor, manage, and scale engineering managers and senior leaders; establish high standards for engineering craftsmanship, career growth, and technical accountability.
Technical Direction & Architecture
Technical Direction:
Guide architecture and engineering decisions across complex product environments, ensuring teams balance scalability, security, performance, and user needs.
Engineering Standards & Reliability:
Champion industry-leading engineering practices across software design, code health, automated testing, continuous deployment, and system observability.
System Resilience:
Ensure systems maintain high availability, security posture, and resilience in a fast-paced, high-volume environment.
Product Partnership & Execution
Cross-Functional Partnership:
Work hand-in-hand with Product Management, Design, Operations, and Security leaders to translate company strategy into clear, executable technical roadmaps.
Execution & Velocity:
Establish clear milestones, identify and resolve execution risks, and implement metrics to maintain predictable, high-cadence product releases.
What We Look For In You
Executive Leadership Experience:
10+ years of software engineering experience, including 5+ years leading multi-tiered engineering teams (50+ engineers) at the Director or VP level within high-scale product companies.
Technical Breadth:
A strong background leading engineering in large-scale product environments, with the ability to engage with diverse technical disciplines, assess architectural trade-offs, and guide experienced engineering leaders.
Delivery Track Record:
Demonstrated success driving complex, multi-team engineering programs to launch in fast-evolving, high-growth tech environments.
Domain Adaptability:
Experience in high-availability, low-latency, or mission-critical domains (such as FinTech, SaaS, payments, consumer tech, or Web3).
Communication & Influence:
Exceptional communication skills with the ability to build consensus across business, product, and deeply technical teams.
Perks & Benefits
Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!
#LI-ML1 #LI-ONSITE
Notice:
All official
OKX
vacancies are published on this website.
While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated.
If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to
OKX
's
Candidate Privacy Notice
.
Location: UK_London_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
Location: Hungary_Budapest_Office
Verra Mobility is a global leader in smart mobility. Verra Mobility Commercial Services creates smart roadways, serving the world's largest commercial fleets and rental car companies to manage tolling transactions and violations. Arizona-based Verra Mobility Corp. currently operates in 15 countries and in 22 languages.
We believe there is significant opportunity to further expand into Europe. We have established our European headquarters in Amsterdam, from which we have launched our tolling and violation management solution business in Europe in 2019. We further have offices in London, Paris, Madrid, and Budapest, with a workforce of close to 100 people.
Our European tolling business has established relationships with tolling authorities throughout Spain, Portugal, France, Italy and Ireland, through which we offer interoperable electronic tolling directly to consumers, through white-label partnerships and to RAC customers, depending on location.
Additionally, our European violations business specializes in the identification, notification, and collection of unpaid traffic, parking and public transport related fees, charges, and penalties issued to foreign registered vehicles or persons on behalf of issuing authorities in more than 17 European countries. We provide our services in more than 20 languages and more than 10 currencies and to leverage existing connections with approximately 30 vehicle licensing authorities and over 600 toll and ticket-issuing authorities for whom we bill violators in more than 135 countries.
Position Overview
The Communication Administrator is a key member of the Euro Parking Collection (EPC) Customer Care Department, providing critical support across all customer and client communication channels.
This role ensures the efficient handling of complex, multi-language correspondence in a highly regulated environment, supporting more than 450 issuing authorities across 15 European countries and complying with over 350 distinct business rules.
This role plays a pivotal role in coordinating and managing all forms of internal and external communication across the organisation. This includes the effective handling of incoming and outgoing correspondence, translation services, and managing enquiries received via phone, email, post, and fax. The role is responsible for delivering timely, accurate, and compliant responses aligned with client group business rules, requirements, and applicable regulatory standards.
Fluency in multiple languages is essential, along with a high level of attention to detail and the ability to confidently navigate multiple systems and business areas that offers various products. A thorough understanding of and adherence to General Data Protection Regulation (GDPR) requirements is fundamental to the role.
The Communication Administrator will also contribute to cross-functional initiatives, support the development and maintain of Standard Operating Procedures (SOPs), and ensure the consistency and compliance of all client communications. This position demands a proactive approach, excellent organisational skills, and a collaborative mind-set to uphold communication standards across the organisation
Ideal for candidates with 1–3 years of relevant experience in customer service, technical help desk roles, or administrative functions, this position offers the opportunity to develop expertise in multi-system navigation, regulatory compliance, GDPR management, and client engagement in a dynamic, international environment.
Essential Responsibilities
· Efficiently manage all incoming and outgoing written correspondence, ensuring accuracy, compliance with business rules, and adherence to service level agreement (SLA) deadlines.
· Handle representations in multiple languages, tailored to the specific requirements of individual clients.
· EPC currently is working with 450 issuing organisations following their individual business rules in 22 languages across 15 European countries. Administrator is required to understand, follow and apply up to 350 distinct business rules per client group when handling representations.
· Maintain and manage individual email inboxes, ensuring timely action is taken on all communications.
· Promptly escalate high-priority or sensitive matters to appropriate internal or external stakeholders.
· Act as a representative of issuing authorities in formal processes, including challenges raised with independent adjudicators, by preparing and submitting accurate evidence packs in a timely manner.
· Manage inbound and outbound calls in designated language(s), providing clear, professional communication aligned with business rules.
· Draft and issue client-facing responses in native languages where applicable, maintaining cultural appropriateness and consistent tone.
· Record accurate and detailed case notes following calls and other key contravener interactions, ensuring case histories are up to date.
· Share relevant client updates with the Customer Care Manager, other key stakeholders and other team members; maintain accurate and up-to-date client records in internal systems (e.g., Vendor Cards).
· Translate, edit, and proofread documents as required, ensuring linguistic accuracy and timely delivery.
· Contribute to internal communication initiatives, including the development of FAQs, standard operating procedures (SOPs), public website content, response templates, and communication audits.
· Collaborate with senior team members and provide feedback on opportunities for improving communication processes and internal systems.
· Support the onboarding and development of new team members through the preparation of training materials, delivery of training sessions, and provision of coaching and feedback.
· Contribute to various language- and system-based projects, including Enterprise (EHI), Pagatelia, Debt Collection, Hungary Domestic, and pilot schemes such as Violations – Europcar Denmark.
· Ensure all communication-related tasks—routine and project-based—are completed within established deadlines and in line with organizational quality standards.
Qualifications
Education & Experience
· Minimum High School Diploma (GCSEs or A-levels) or equivalent required.
· 1–3 years of relevant work experience.
· Familiarity with CRM systems useful.
Languages
· Excellent verbal and written communication skills in English with the ability to convey complex information clearly and professionally.
· Proficiency in additional European languages—such as French, German, Dutch, Spanish, Italian or Nordic languages—are highly desirable.
Skills & Competencies
· Proven ability to interpret and apply complex legislation and varied client-specific business rules across multiple issuing authorities while handling representations.
· Strong organizational and time management skills, with the ability to prioritize effectively and meet multiple competing deadlines.
· Confident in working across a variety of internal & external systems, often switching between platforms daily to meet differing businesses entity requirements (e.g. Navision, Admin Panel, CSR, Azure, client-facing portals, and document management systems).
· Proficient in Microsoft Office applications, particularly Word, Outlook, Excel, and Adobe Acrobat, with the ability to use these tools in a professional and efficient manner.
· Exceptional attention to detail and a high degree of accuracy, especially in handling legal documentation or data-sensitive communications.
· Excellent interpersonal and communication skills, with a collaborative team-oriented approach.
· Self-driven and capable of working independently while managing individual responsibilities to a high standard.
· Open to continuous improvement, with a proactive attitude toward contributing to process enhancements and participating in cross-functional feedback.
Behavioral Criteria
· Professional Communication & Stakeholder Service: Demonstrates clear, professional and timely communication with internal stakeholders and external vendors to ensure accurate and service-focused delivery.
· Learning Agility & Technical Development: Demonstrates the ability and willingness to acquire and apply new systems knowledge, digital tools and automation technologies (including AI-supported processes) relevant to the role.
· Accuracy & Accountability: Maintains high levels of attention to detail in high-volume communication workflows and takes responsibility for quality and error resolution.
· Adaptability & Operational Flexibility: Responds effectively to changing priorities, workload fluctuations and evolving regulatory or client requirements to maintain service continuity.
· Team Collaboration & Contribution: Works constructively within the team environment, supporting shared objectives and contributing to efficient operational delivery.
· Continuous Improvement Orientation: Identifies and supports process enhancements to improve efficiency, accuracy and automation within communication and vendor workflows.
Verra Mobility Values
An ideal candidate for this role naturally works in alignment with the Verra Mobility Core Values:
Own It.
We focus on high performance and drive toward breakthrough outcomes. Our employees ensure accountability, optimize and align work, focus on the customer, and cultivate innovation.
Do What’s Right.
We champion integrity and good character. Our team members model ethical behavior, demonstrate good judgment and are courageous.
Choose Courage Over Comfort.
We lean into the conversations, decisions and actions that move the business forward, even when they feel uncomfortable. We challenge assumptions, address issues early and prioritize progress over ease.
Win Together.
We believe in growing and inspiring people together. We seek people who collaborate, value differences, think and act globally, foster an engaging work environment, and recognize and develop others.
With your explicit consent which you provided as part of the application process, we will retain candidate personal data solely for the business purpose for which it was collected. In no event will we retain such data more than two (2) years following the closure of the recruitment process relating to the role for which you applied or in the event other related job opportunities arise within the company.
Verra Mobility Applicant Privacy Notice
Verra Mobility is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
.
ГибридleadLondon
leadEurope, US
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