Вакансии

Location: Yerevan, Armenia Description Digitain is hiring a Video Surveillance Specialist to join the Internal Security Video Surveillance Unit. They shall be responsible for video surveillance of Company premises using cameras, recording and preventing incidents, as well as compiling corresponding reports. Responsibilities Implement video surveillance and monitoring of Company premises Assess the given situation and potential risks Immediately report to security management in case of emergencies, incidents and violations Compile reports and maintain databases Implement tasks related to security management Perform other duties related to their core competencies Requirements Work experience in the relevant field will be considered an advantage University degree Excellent command of Armenian; knowledge of English and Russian will be considered an advantage Proficiency in MS Office and Armenian typing skills Ability to work effectively with information Ability to operate IT software Strong analytical thinking and risk-assessment skills High level of alertness and commitment to confidentiality Strong sense of responsibility Ability to quickly assess and respond in stressful or rapidly changing situations Additional information Work schedule: 2 day on / 2 day off Working hours: 08։00-20։00, 20:00-08:00

Location: Yerevan, Armenia Description We are looking for qualified and passionate individuals to join our fast-growing team as a Casino Risk Management Specialist. The job is shift-based and includes morning, evening, and night shifts (is a must). Responsibilities Identify any type of fraud Investigate and classify fraudulent users to reduce risks If fraud occurs, perform analysis and suggest appropriate product enhancements Document all incidents of fraud for training new employees Cooperate with casino platform programmers and B2B management and support specialists (account managers) Control large payouts to the players by assuring that all turnover requirements are met Control of tournaments and bonus abusers to identify their possible fraudulent cases Cooperate with programmers to fix urgent issues Requirements Graduate degree, technical background is preferable Work experience in relevant field will be a big plus Excellent knowledge of Russian and English languages Advanced computer user Excellent knowledge of MS Excel Mathematical thinking Excellent interpersonal and communication skills Hardworking, initiative and flexible personality Ability to organize and plan work independently Planning skills, ability to prioritize tasks High sense of responsibility Reporting and analytical skills Ability to work under high pressure A positive attitude towards working within a team and being a team player Passion, drive and motivation to learn new things

Location: Metn, Lebanon Toters is an on-demand e-commerce and delivery platform and operates a service that enables customers to get anything in their city at the highest level of convenience. At Toters, technology is at the heart of everything we do. We have product teams that are working hard everyday to create products that make our customers' lives easier. Our engineers are also continuously creating solutions to make our processes more efficient, all in an effort to get to our customers fast and at the best cost. If you are interested in working in a high growth startup environment, and look to be part of a team that will potentially change the way customers shop in the Middle East, apply now. The Customer Experience Specialist position in Beirut is key in driving Toters’ growth across the country, and with multiple stakeholders. We are looking for a multi-skilled candidate with strong communication and customer service skills to help TOTERS scale up operations and grow our customer base. The selected individual will help Toters grow and manage the day-to-day operations, while delivering excellent customer experience. Responsibilities: Answer all inbound communications from customers and merchants. Monitor orders queue for any new orders and manage the new order assignment process 6 days a week. Handle daily customer care emails, support messages, and calls. Follow up on assigned orders with phone calls & Chats to Merchants and Customers to ensure orders are received and being processed without any delays or issues. Channel market feedback to technology team to improve the Customer and Driver Apps. Monitor any issues with orders and deliver necessary compensation to customers when needed. Handle initiated outbound activities/campaigns when required. Meet the department’s KPI targets for order fulfillment and service quality. Help Toters continue to WOW its growing customer base. Requirements: B.S in Business Administration, Communications, Public Relations, or related field, or equivalent work experience. Responsible individual who is able to wear multiple hats to get the job done, from sitting behind a desk and performing analytical tasks, to delivering exceptional service to customers and following up with merchants and the operations team through phone calls, chats and email. A Positive mindset, Fast learner, dynamic and able to work well under pressure. Understand the impact of having a positive attitude when handling certain cases, and handle stress. Apply elements of building positive rapport with customers and ensure proper etiquette to satisfy various customer situations. Constant readiness and availability, with the ability to manage calls and communication channels 6 days a week, especially during dinner and lunch peak hours. Flexible and willing to work on shift based environment including weekends, holidays, evening and overnight shifts. Excellent communication skills in English and Arabic. Strong Organization and Time Management skill. Tech savvy, and is able to learn and use web tools.

Location: Yerevan, Armenia Description Digitain is looking for a self-motivated and detail oriented professional Financial Accounting Specialist to fill the vacancy. Responsibilities Creating and submitting bookkeeping entries and reports Checking orders and import packages Checking balance codes circulation Checking the Payment system statements Checking cash costs Control, classification of receivables Ensuring accurate accounting of financial means, timely reflection of financial movements from and into the bank accounts, accurate recording of journal entries Identification of software issues of the 1C system, elaboration of technical specifications Testing of programmatic issues Fulfillment of other assignments by immediate supervisor Requirements Higher education in economics 3 years of experience in accounting or finance Knowledge of Armenian Software,1C, E-invoicing, and other related accounting software Knowledge of Armenian, Russian, and English languages Good knowledge of tax code of RA Good knowledge of Microsoft Office Ability to interpret and analyze financial statements and periodicals Detail oriented, analytical, and excellent communication skills Able to thrive in a deadline-driven environment

Location: Yerevan, Armenia Description A customer analytics specialist is responsible for analyzing customer data and pushing data-driven initiatives to increase the impact of CRM projects. The main objective is to provide meaningful insights to the CRM team as well as help implement efficient processes for data usage including segmentation, automation, and personalization within the contexts of the CRM-owned channels. CRM Analytics specialists work closely with several stakeholders within the CRM and other teams to deliver sophisticated analytics of CRM and targeted marketing activities and estimate their impact on revenue. These projects include, but are not limited to, creating, and maintaining various dashboards, and providing ad hoc analysis and insights to help business run more efficiently. Responsibilities Integrate, compile, analyze and evaluate all sources of CRM data including customer, transactional, engagement and product data, and identify key trends Develop and present detailed reports for management and the team to help them make more informed and impactful decisions, conduct analysis for CRM campaigns post-factum, assess user engagement in campaigns, deliver actionable insights and recommendations Provide valuable insights into customer behavior, identify betting patterns and preferences during different stages of their lifecycle with the company, develop customer activity profiles through statistical analysis Identify and define different customer segments and provide insights into efficient targeting, conversion and retaining of customers, monitoring monthly change of user categories Develop a holistic view of the customer lifecycle and the impact of implemented CRM strategies throughout the entire lifecycle of the customer Conduct business analysis, identify key factors and causation links by evaluating information gathered from multiple sources (including customer surveys) to form a solid understanding of business processes from low-level information and be able to make daily and monthly comparisons Collaborate with other members of the team on various projects to ensure good quality data is being used, participate in manual and automated daily data reconciliation/manipulation, implement improvements for increased quality and efficiency of CRM processes Undertake spontaneous initiation of analysis to generate customer insight or operational projects to add value to the CRM workflow Requirements Degree in Economics, Finance, Business, Mathematics, or other relevant fields Proven working experience in data/ business analysis Experience working with large datasets attained through multiple channels Strong understanding of data modeling concepts Strong mathematical and analytical mindset Advanced practical knowledge of MS Excel is a must Demonstrated knowledge of SQL and ETL processes Experience with Power BI is a huge plus Experience with programming languages or statistical packages like Python or R is a plus Familiarity with CRM tools and programs is a big plus Ability to work in a fast-paced environment and adapt to changes Logical and problem-solving mindset Hardworking and flexible personality with a high sense of responsibility Ability to effectively multitask and prioritize tasks Passion, drive, and motivation to continuously learn new things Strong communication and presentation skills

Location: Yerevan, Armenia Description Digitain is seeking a self-motivated, passionate and detail-oriented professional to fill the vacancy Junior Financial Risk Specialist. This position is shift-based and includes morning, evening and night shifts. R esponsibilities Investigate, classify, and prioritize various forms of fraudulent users and payment concerning activities Establish risk and fraud avoidance measures Monitor and analyze customers' attitudes Support, approve and define limits of Company branches Approve customer’s withdrawal requests Requirements Graduate Degree in Finance, Business Administration, or a related technical field Experience in the gaming industry is required Strong knowledge of online payments, gaming accounts, banking, and payment processing is a plus Excellent knowledge of Russian and English languages Advanced proficiency in MS Excel Advanced computer skills and familiarity with various risk analysis tools Strong analytical, investigative, and problem-solving skills Ability to assess and manage risk with attention to detail In-depth knowledge of sports games and casino games, with a strong understanding of the gaming industry dynamics. Mathematical thinking and a high level of accuracy Excellent punctuality, communication skills, and a strong sense of responsibility Motivation and eagerness to learn new skills and adapt to the fast-evolving industry Strong planning, organizational skills, and the ability to prioritize tasks effectively A positive attitude and ability to work well within a team

Location: Yerevan, Armenia Description According to the company’s business priorities, study the tax systems of new countries and the corporate requirements for establishing a company in those jurisdictions. Maintain internal accounting records for international entities and compare them with the reports prepared by local accountants in each country. Organize the restructuring and reorganization processes of the Group’s companies. Responsibilities Study the tax systems of new countries and the corporate requirements for establishing a company, based on the company’s business priorities Identify reputable tax, accounting, and corporate service providers in new countries, preferably those with experience in the gaming industry when relevant Analyze the tax advice received In cooperation with local lawyers, accountants, and consultants, coordinate the company formation process Maintain internal accounting records for international entities and reconcile them with the reports prepared by local accountants. Support external audits Provide necessary information to local consultants and ensure proper compliance of international entities with local corporate, accounting, and tax obligations, including submission of reports Ensure compliance with transfer pricing regulations among international group entities Organize restructuring and reorganization processes within the Group Perform other functions assigned by the direct supervisor that arise from job responsibilities Requirements Graduate Degree/ master’s degree in accounting, Finance, Economics or Technical field At least 3 years of experience in accounting or audit organizations or relevant fields will be considered an advantage Excellent knowledge of Armenian, English and Russian Good knowledge of the Accounting and Financial Standards Proficiency in Microsoft Office Ability to work effectively under pressure and meet established goals and objectives within the specified deadline while always maintaining quality Proactive, self-motivated, and able to work effectively in a team Mathematical and analytical thinking Planning skills Research skills (especially in tax and finance) Ability to set priorities and perform tasks accordingly Attention to detail Excellent communication and negotiation skills

Location: Yerevan, Armenia Description Digitain is seeking for energetic and highly motivated specialist to join its Partner Support team. Do you love online games, or are you interested in sports events? Don't you mind finding ways to manage complicated conversations effectively? Then join our team! Become a master of partner service, gain knowledge, share your skills with the team members, discover new possibilities with us! The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Work closely with Digitain partners’ support representatives through online chat or other messengers Provide timely, accurate and complete information using the right methods/tools Answer partners’ inquiries related to services, games, bets and other products provided by the company Identify and assess partners’ needs to achieve satisfaction Interact with Partners to provide and process information in response to inquiries, concerns, and requests Handle partners’ complaints providing appropriate solution or to find alternative options to solve the issues if any Register all type of issues in the ticketing system for the review of corresponding departments Build sustainable, long relationship Requirements Genuine curiosity about gaming and a good understanding of the online industry Excellent English and Turkish written and oral communication skills Result-oriented Multitasking skills Creative thinking Attention to details Ability to work in high pressure and in stressful situations Excellent communication and writing skills Prior experience as a front line employee would be a plus Willingness to work on 24/7 shifts (is a must)

Location: Yerevan, Armenia Description: Digitain is looking for an IT Monitoring Specialist, who will join the IT Operations Unit.  The ideal candidate should monitor and administrate production systems daily and respond immediately to security or usability concerns. As well as assist all teams and provide high-level production support, coordinate with IT, development and ensure effective services for reaching reliability of all systems. The job is shift based and includes morning, evening and night shifts (is a must). Responsibilities: Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs Automate daily routines production monitoring tasks Develop and produce production services guides Prioritize workload, providing timely and accurate resolutions Setup internal and external monitoring for production system Requirements: At least one-year professional experience in IT Monitoring Experience in iGaming sphere will be considered as a plus Knowledge of Windows and Linux OS Knowledge of Virtualization (ESXI, Hyper-V) will be considered as a plus Knowledge of web servers such as IIS, Apache or Nginx Knowledge of Monitoring systems (Zabbix, Prometheus, Grafana, ELK) Knowledge of Docker and Kubernetes containerized system will be considered as a plus Knowledge one of scripting languages, PowerShell, Bash, Python will be considered as a plus Fast reaction Prioritization and multi-tasking Team player Time management Written and verbal communication skills

Location: Yerevan, Armenia Description Incident Management is meant to reinstate normal service operations as fast as possible and mitigate the negative impact on business operations, thus making sure that the agreed levels of service quality are maintained. The goal is to effectively manage the lifecycle of all incidents and to restore IT services for users or customers as quickly as possible when an interruption takes place. Now we welcome an Incident Management Specialist to join our bright team of devoted and creative Digitainers. If you are enthusiastic to improve knowledge on gaming industry, come up with innovative ideas and obtain new skills for a lifetime, then, you might be the person we are looking for. The job is shift based and includes morning, afternoon, evening and night shifts. Responsibilities Receive and process incident tickets and service requests from company staff and worldwide partners As receiving the Incident ticket and service request implement initial Review, criteria-based edition, issue reproduction, priority definition, first level troubleshooting and bug checking, afterwards, support with all necessary tools and credentials, assign the ticket to the responsible team/department Keep tense contact with the responsible teams/specialists, require updates regarding the Incident resolution process, based on procedures follow Service and operation level agreements Keep the contact with front line, management, partners all around the world organizing multilingual notification (English, Russian) process regarding incident tickets and service requests resolution process Handle full information transfer regarding maintenance works by company providers, deliver corresponding information to the management and partners Prepare daily/weekly/monthly reports as requested, analyze and organize presentations for separate departments, management based on specific requirements Keep up to date with all company products and maintain high level of knowledge about in-house software, procedures, instantly upgrade the skills regarding the changes in products and services Undertake Service Desk, Change management and Release management limited responsibilities in non-working hours Promote teamwork and knowledge sharing, be actively engaged in Knowledge base creation process, continuous update and sharing with team members and company staff Other duties as assigned by the immediate supervisor Requirements Undergraduate Degree in IT / Management will be a plus Ability to competently keep verbal and written communication in Armenian, English and Russian with partners / other personnel Good knowledge of MS Office Experience in the iGaming industry is a plus Knowledge of Atlassian Jira or other similar software will be considered as a plus Ability to work with shifts is a must Reporting and analytical skills Hardworking, initiative and flexible personality with the ability to prioritize and multi-task

Location: Las Vegas, Nevada Area Workplace: hybrid National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!    NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their businesses more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too.   Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting for potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and a portfolio of retail products. Drive the completion of the application process, follow-ups, and close deals. Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Set up and follow up on installation and appointment schedules. Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. What we would like to see: Motivated Individual with at least 1-2 years experience in selling Merchant Services Prior experience with PoS implementation and sales. Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered Must be prepared to travel and go, door-to-door visiting customers, Basic computer skills – comfortable using tablet and Bluetooth equipment Knowledge of MS Office and CRM required Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Location: San Francisco, Ca 94601 Workplace: hybrid National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!    NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their business more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too.   Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and a portfolio of retail products. Drive the completion of the application process, follow-ups, and close deals. Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Set up and follow up on installation and appointment schedules. Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. Salary range 45,000 to 120,000 What we would like to see: Motivated Individual with at least 1-2 years’ experience in selling Merchant Services Prior experience with PoS implementation and sales. Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered Must be prepared to travel and go door-to-door visiting customers Basic computer skills – comfortable using tablet and/or Bluetooth equipment Knowledge of MS office and CRM required Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1000 people across 20+ countries and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Location: San Francisco Bay Area Workplace: hybrid National Retail Solutions (NRS plus), a division of IDT Corporation, is looking to add a passionate salesperson to our team. You will earn a competitive Salary, Benefits, + Commissions!    NRS' Retail Solutions bring our customers' small businesses to the next level by helping them monitor and grow their businesses more effectively. The Retail Sales Specialist will be responsible for outside, direct sales of the National Retail Solutions (NRS) product and service portfolio in the Los Angeles area. These products include point of sale systems, credit card processing, cash advance, and our future products too.   Our new teammate will develop a plan to increase the reach of IDT and NRS products in their territory by prospecting for potential customers, securing orders, and ensuring ongoing customer satisfaction. About the Opportunity: Make commissions from direct sales of our Point of Sale devices, Merchant Services, Cash Advances, Loyalty Programs, and a portfolio of retail products. Drive the completion of the application process, follow-ups, and close deals. Help our customers understand how to use our services effectively. Light tech support on your customers' equipment. Set up and follow up on installation and appointment schedules. Interact with multiple levels of support including Operations/Sales, Finance, and Help Desk. What we would like to see: Motivated Individual with at least 1-2 years experience in selling Merchant Services Prior experience with PoS implementation and sales. Bilingual professionals with fluency in both English and Spanish are preferred, other languages considered Must be prepared to travel and go, door-to-door visiting customers, Basic computer skills – comfortable using tablet and Bluetooth equipment Knowledge of MS Office and CRM required Ability to communicate, present and influence key stakeholders at all levels Proven ability to multitask while maintaining sharp attention to detail At IDT, we understand the challenge of being apart from those who matter most. Communicating, transferring money, and mobile phone service must be safe, simple, and affordable. Our flagship brand, Boss Revolution, which includes our International Calling, Mobile Top Up, and Money Transfer services, as well as our Boss Revolution Mobile, net2phone, National Retail Solutions, IDT Express, and IDT Carrier Services divisions all support IDT’s mission of enabling our customers to keep in touch and share resources with their friends and family around the world. IDT is listed on the NYSE, employs over 1000 people across 20+ countries, and has revenues in excess of $1.5 billion. Since 1990, IDT Telecom has remained a pioneer in Prepaid VoIP and UCaaS telephony. Today, we are an industry leader in prepaid communication and payment services and are one of the world's largest international voice carriers.

Location: Москва Workplace: В офисе О компании Рекомендуй друга на будущие вакансии в МТС Финтех, мы вернемся к его резюме, когда появится соответствующая позиция. Просто заполни небольшую форму и прикрепи резюме. Обязанности Мы рады рекомендациям на позиции: Владелец продукта, менеджер продукта Бизнес-аналитик, финансовый аналитик UX- дизайнер Маркетолог Проектный менеджер HR- специалисты И другим Требования Требования и обязанности будут определены при выборе наиболее подходящей позиции под опыт и экспертизу кандидата.

Команда онлайн-магазина Самокат приглашает молодых специалистов на стажировку по следующим направлениям: HR, маркетинг, финансы, коммерция, операции, охрана труда.

Locus Robotics is looking for a candidate to submit a resume and cover letter for consideration for future opportunities.

Открыт набор на стажировку для начинающих специалистов в Discover Invest Global по направлениям: графический дизайнер, SMM-менеджер, оператор / видеомонтажёр, менеджер по проектам (маркетинг и реклама). Что вы получите: — официальную стажировку от 3 месяцев — обеды за счёт компании — обучение и работу над живыми проектами — карьерный рост и шанс остаться в команде — возраст от 18 лет

Компания X5 предлагает оплачиваемую стажировку для молодых специалистов в различных областях, включая управление продуктами и проектами, маркетинг и коммуникации, финансы и право, категорийный менеджмент и логистику, антифрод и информационную безопасность, а также аналитику и работу с данными. Участникам предоставляется возможность глубоко погрузиться в профессиональные задачи, работать по гибкому графику, который позволяет совмещать стажировку с учёбой, получать поддержку наставника и регулярную обратную связь. По итогам успешного прохождения стажировки есть возможность продолжить работу в компании.