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Location: Paris Workplace: OnSite ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM Our Growth team is a transversal entity aiming to maximize and deliver the potential of any mobile product. It combines user acquisition, creative content production, monetization, and the tech capabilities required to turn applications into global hits. With over 150 experts, we operate at the forefront of mobile marketing and ad tech across various types of games (hypercasual, hybrid, 100% IAP). ROLE As a Growth Manager, you will own the scaling of a top priority game or a portfolio of new titles, acting as the Head of Marketing and strategic counterpart to the General Manager. Your mission is simple: grow the game aggressively. You will leverage our full Performance Marketing engine (User Acquisition experts, Creative Production, internal tools) and activate non-paid growth levers to push performance even further. During the first 6 to 9 months, you will ramp up by building deep expertise in user acquisition, while acting as a performance marketing specialist and ad creative strategist. - Build and own the growth strategy to scale our leading mobile games. - Execute all our acquisition channels: paid UA but also non-paid such as partnerships, featuring, influencer marketing, growth hacking, App Store Optimization, and community building (not exhaustive). - Monitor market trends and competitors to identify emerging high-performing growth channels. - Collaborate with cross-functional teams to ensure flawless execution and maximize the impact of available resources. - Conduct rigorous data analysis to evaluate channel performance, guide decisions, prioritize initiatives, and uncover new growth opportunities. PROFILE - Master’s degree from a top engineering or business school (Programme Grande Ecole). - 2-7 years of experience in fast-paced, analytical environments (strategy consulting, investment banking, high-growth tech environments). - Strong strategic thinking and analytical capabilities. - Genuine interest in mobile gaming and apps and/or performance marketing. - Autonomous, proactive, and comfortable rolling up your sleeves. - Excellent communication and interpersonal skills. - Fluent in English and French. BENEFITS - Premium healthcare (SideCare) for you and your family 100% borne by Voodoo - Swile Lunch voucher - Gymlib (100% borne by Voodoo) - Wellness activities in our Paris office - Flexible vacation policy - Remote days - Child daycare facilities (Les Petits Chaperons rouges)

Location: Toronto, Ontario Workplace: hybrid At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare.   With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work.    At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey.   Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.     **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.   For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Position Summary: Reporting to the Manager, Financial Planning & Analysis (FP&A) Business Partnerships, the Sr. Financial Analyst will be responsible for supporting the execution of cross-functional financial planning and financial performance reporting, with a specific focus on topline, revenue, and GTM (Go-To-Market) costs. In addition, the Sr. Financial Analyst will perform analysis to advise on strategic decisions that will impact the financial outlook for the business. The scope of the role will specialize in Topline (from Bookings to Annual Recurring Revenue), and GAAP Gross Margin (from Revenue to GTM Costs).   The role will require a high level of technical aptitude, designing and implementing advanced financial models, converting large volumes of data into tools that are tailored for executive decision making. Therefore, significant experience with Business Intelligence (BI) tools, FP&A systems, and advanced Excel functionality (e.g. Power Pivot, Power Query) is a strict requirement. The role brings analytical, data mining, data modeling and data management skills, and ability to utilize data to drive strategic business directions. Most importantly, the candidate must have a proven track record of achieving outstanding business outcomes through this type of financial modelling and business partnering. Key Responsibilities: Support execution of financial planning, including: o    Develop financial tools to enable setting Topline (e.g. New Revenue, Churn) and Cost Efficiency targets (e.g. Sales efficiency) o    Develop financial tools to enable capacity planning to validate the resource levels needed in GTM functions in the future o    Scenario planning, understanding the impact on Long-Range Plan from different outcomes and creating upside and downside financial projections o    Enable planning across different time horizons (quarterly, annual, multi-year) Evolve financial performance reporting, including: o    Design and implement reporting that delivers the necessary insights on Budget vs Actual (BvA) performance to help establish the appropriate actions to perform to Budget or growth / efficiency improvement levers o    Market, customer, and product level financial trend and insights, understanding the different financial profile of different financial profile of different offering types (e.g. Strategic Partnerships, Marketplace) Own certain relationships with GTM function leaders, acting as their key liaison on any topics related to costs (actuals and forecasting) Support execution of traditional FP&A cycles, including but not limited to Month-end Close, Annual Budgeting, and Quarterly Forecasting Perform ad-hoc analysis to advise on decisions that impact the financial outlook of the business, including but not limited to, new product launches, new Strategic Partnerships, and major capital investments Partner with systems focused teams (e.g. Corporate Data Office, Office of CIO) to automate and systemize any analytics or new models that are deemed vital to include in centralized reporting platforms (e.g. FP&A systems, 360 Insights) Identify and adopt AI use cases that will strengthen the quality and agility of planning and analyzing Work collaboratively with accounting during monthly / quarterly close cycles to ensure actuals are booked with accuracy, including maintaining accurate and up to date accruals Required Experience: 3-5 years of experience in FP&A, Strategy, or teams with similar responsibilities. Experience in technology or SaaS industry revenue is required. Experience working with GTM functions (e.g. Sales, Professional Services, Customer Success, Customer Support, Marketing) is highly desirable Significant experience in designing and implementing with BI / visualization platforms, FP&A platforms (e.g. IBM planning & Analytics, Workday Adaptive), and advanced Excel functionality (e.g. Power Query, Power Pivot) is a key requirement Experience in adapting AI use cases is highly desirable Bachelor’s degree in business / finance / accounting-related field required Experience across entire lifecycle of building new tools or financial models, including ideation, design, implementation, and sustainability Proactive self-starter and teammate, ability to learn quickly, be adaptable to change and organizational landscape Analytical problem-solving skills, ability to contextualize data effectively and efficiently. Able to understand data models, in order to follow how data flows across systems, to achieve the desired accuracy in reporting. Team player with strong interpersonal skills and sound business judgment Fit into a high-performance culture: Passion, People, and Performance. #LI-TW1 #LI-Hybrid PointClickCare Benefits & Perks:   Benefits starting from Day 1! Retirement Plan Matching Flexible Paid Time Off Wellness Support Programs and Resources Parental & Caregiver Leaves Fertility & Adoption Support Continuous Development Support Program Employee Assistance Program Allyship and Inclusion Communities Employee Recognition … and more!   It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact recruitment@pointclickcare.com should you require any accommodations. As part of our commitment to a streamlined and equitable hiring experience, PointClickCare uses AI tools to assist with candidate screening and assessment.   When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it.  If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: recruitment@pointclickcare.com    PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information. At PointClickCare, base salary is one of the many components that make up our total rewards package. The Canada base salary range for this position is $81,000 - $99,000 + bonus + benefits, non-overtime eligible. Our salary ranges are determined by job and level. The range displayed on each job posting reflects the target for new hire salaries for the position across all Canada locations. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.   Corp - C Professional - 2

Location: Vilnius 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job The Velocity team exists to eliminate friction. We treat our internal developers as our customers. You will: Abstract Complexity: Build intuitive tooling that enables self-service allowing devs to focus on product logic. Standardize Excellence: Bake best-practices, security, observability, and scalability into the core stack so they aren't afterthoughts. What You Will Do Developer Experience: Build self-service tools that give product teams autonomy without sacrificing system stability. Platform Engineering: Architect and evolve our core stack (AWS, EKS, Terraform). Systems Resilience: Lead reliability initiatives, including business continuity planning and a sustainable on-call rotation. High-Scale Privacy: Support the infrastructure for industry-leading privacy features, such as our TIME-recognized "Anonymous Mode." Observability: Implement best-in-class monitoring (metrics, logs, tracing) to ensure issues are identified and mitigated before they impact the user. What You Bring Experience: 15+ years in AWS Infrastructure, DevEx, SRE, or DevOps roles supporting high-traffic, distributed environments. Cloud Native Mastery: Deep expertise in AWS and Kubernetes (K8s) is essential. Automation Mindset: Proficient in Infrastructure as Code (Terraform), a coding background with experience with Python, Scala or Go would be beneficial. Technical Breadth: You will feel comfortable at all levels of the stack, from developing front ends using React through to engineering Terraform modules to deliver infrastructure abstractions. Communication: A "doc-first" mentality and the ability to collaborate across distributed product teams. AI First: You will have experience of the impact which AI automation is having on development teams and the software delivery lifecycle and have strong ideas on how to support them through it Bonus Points Background in hardening infrastructure for high-compliance or security-sensitive environments. Experience scaling consumer tech platforms with millions of concurrent users. Professional Accreditation such as AWS Professional Architect, CKAD or KCSA. Why Join Flo? High Impact: Flo is re-writing women’s health. Autonomy: We hire experts and empower you to deliver. Cutting-Edge Stack: Work with modern tools like Sentry, EKS, and Terraform in a fast-paced, "fail-forward" environment at a huge scale. Salary Range - gross per month (ranges may vary based on skills and experience) €8.000 — €12.000 EUR How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job The Velocity team exists to eliminate friction. We treat our internal developers as our customers. You will: Abstract Complexity: Build intuitive tooling that enables self-service allowing devs to focus on product logic. Standardize Excellence: Bake best-practices, security, observability, and scalability into the core stack so they aren't afterthoughts. What You Will Do Developer Experience: Build self-service tools that give product teams autonomy without sacrificing system stability. Platform Engineering: Architect and evolve our core stack (AWS, EKS, Terraform). Systems Resilience: Lead reliability initiatives, including business continuity planning and a sustainable on-call rotation. High-Scale Privacy: Support the infrastructure for industry-leading privacy features, such as our TIME-recognized "Anonymous Mode." Observability: Implement best-in-class monitoring (metrics, logs, tracing) to ensure issues are identified and mitigated before they impact the user. What You Bring Experience: 15+ years in AWS Infrastructure, DevEx, SRE, or DevOps roles supporting high-traffic, distributed environments. Cloud Native Mastery: Deep expertise in AWS and Kubernetes (K8s) is essential. Automation Mindset: Proficient in Infrastructure as Code (Terraform), a coding background with experience with Python, Scala or Go would be beneficial. Technical Breadth: You will feel comfortable at all levels of the stack, from developing front ends using React through to engineering Terraform modules to deliver infrastructure abstractions. Communication: A "doc-first" mentality and the ability to collaborate across distributed product teams. AI First: You will have experience of the impact which AI automation is having on development teams and the software delivery lifecycle and have strong ideas on how to support them through it Bonus Points Background in hardening infrastructure for high-compliance or security-sensitive environments. Experience scaling consumer tech platforms with millions of concurrent users. Professional Accreditation such as AWS Professional Architect, CKAD or KCSA. Why Join Flo? High Impact: Flo is re-writing women’s health. Autonomy: We hire experts and empower you to deliver. Cutting-Edge Stack: Work with modern tools like Sentry, EKS, and Terraform in a fast-paced, "fail-forward" environment at a huge scale. How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job We are seeking a HIPAA Security Engineer to join our team in London, UK . While this posting is open to candidates currently based in the United States, this position requires full-time relocation to London . We offer comprehensive visa sponsorship and a full relocation support package to ensure a smooth transition for the selected candidate. As a key member of Flo’s Security Architecture team, you will lead the design and operation of our US Healthcare security controls. You'll work directly with Product and Engineering teams to translate HIPAA and SOC 2 requirements into technical security controls across Flo's AWS multi-account environment - including EKS, Lambda, RDS, S3, VPC networking, IAM, and KMS. You'll own the roadmap for HIPAA compliance and SOC 2 Type II certification, working closely with external auditors and professional services partners, and partnering with Engineering and Legal to build a secure, compliant platform for millions of users. Your Experience Must have: 7+ years in security, compliance, or risk management (3+ in a leadership capacity), with a Bachelor's degree in a related field or equivalent experience. Deep expertise in SOC 2 and HIPAA frameworks within the AWS environment. Familiarity with PHI handling, GRC and compliance automation platforms, and exposure to enterprise architecture frameworks such as TOGAF. Strong ability to manage multiple concurrent audit and certification workstreams. Excellent written and verbal communication, with the ability to translate complex compliance requirements into clear actions for engineering and business teams. Nice to have: CISA, CISM, or CISSP certifications Experience with NIST 800-53, Cloud Security Alliance (CSA), and Center for Internet Security (CIS) frameworks Experience in healthcare or another regulated industry; HITRUST experience a plus Experience building compliance roadmaps in early-stage startups Exposure to containerization (Docker/Kubernetes), serverless, and big data platforms Exposure to DevSecOps and sprint-based Agile development Vendor management experience What you'll be doing You'll be responsible for: Compliance Leadership: Lead annual SOC 2 and HIPAA certifications, managing interfaces with external auditors and professional services. Technical Control Design: Partner with Engineering to harden AWS workloads (EKS, EC2, data pipelines, and more) to meet HIPAA and SOC 2 controls; perform technical security design reviews and architectural risk assessments for services handling PHI. Policy & Risk: Define and maintain security policies and standards; embed risk assessment activities within engineering processes, and evolve Flo's security risk management framework. Vendor Risk Management: Support vendor risk activities including contract reviews and security posture assessments. Operational Excellence: Partner with control owners to automate evidence gathering and ensure controls reduce friction rather than creating it. Stakeholder Management: Serve as the primary Security POC for US regulators and partners; support the wider Security team with ISO 27001/27701 alignment; report risk status to security leadership. Tooling: Manage and integrate GRC and compliance automation platforms to streamline monitoring and reporting. #LI-AJ1 #LI-Hybrid How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: London 500M+ downloads. 80M+ monthly users. A decade of building – and we’re still accelerating. Flo is the world’s #1 health & fitness app worldwide on a mission to build a better future for female health. Backed by a $200M investment led by General Atlantic, we became the first product of our kind to reach a $1B valuation in 2024 – and we’re not slowing down. With 7M paid subscribers and the highest-rated experience in the App Store’s health category, we’ve spent 10 years earning trust at scale. Now, we’re building the next generation of digital health – AI-powered, privacy-first, clinically backed – to help our users know their body better. The job About the role You’ll help Flo build a trusted, secure, audit-ready platform for the millions of people who use our women’s health app. You’ll support our SOC 2 Type II and ISO 27001 programs and help implement HIPAA safeguards, all within Flo’s integrated Information Security and Privacy Management System (ISPMS). This is a hands-on role. It needs strong applied security architecture skills, especially secure design reviews and technical control validation across AWS (EKS, Lambda, RDS, S3, VPC, IAM, KMS). You’ll work with our professional services partners, auditors, the Security team, and the Privacy, Product and Platform Engineering teams. Together you’ll design controls that reduce friction, so the business can move fast and stay secure. What you’ll do Support SOC 2 and ISO 27001 certifications and HIPAA safeguard implementation, and act as a point of contact for external auditors. Define and maintain security policies, standards and procedures. Help control owners put controls into practice and automate evidence gathering for audit readiness. Run technical design reviews and architectural risk assessments for AWS services, including data flows that handle PHI. Work with Engineering to harden AWS workloads (EKS, EC2, data pipelines) against industry best practices. Improve Flo’s security risk management framework, and track and report risks to leadership. Contribute to vendor risk management, including contract reviews and security assessments. Roll out security training and awareness campaigns. What you’ll bring 7+ years in security architecture, compliance or risk management. A degree in a related field is a plus. Hands-on experience with ISO 27001 and/or SOC 2 in a cloud-based SaaS environment. Familiarity with security controls for sensitive data. Experience with GRC and compliance automation platforms. The ability to manage several audit workstreams at once. Excellent communication skills, and the ability to turn compliance requirements into clear actions for engineering and business teams. Nice to have Working knowledge of the HIPAA Security Rule and PHI handling (highly valued). CISA, CISM or CISSP certification. Experience with NIST 800-53, CSA, CIS or HITRUST. A background in healthcare or another regulated industry. Experience building compliance roadmaps at a startup. Exposure to Kubernetes/Docker, serverless, big data platforms or DevSecOps. Experience with Agile delivery and vendor management. Annual Salary Range (ranges may vary based on skills and experience) £100,000 — £130,000 GBP How we work We’re a mission-led, product-driven team. We move fast, stay focused and take ownership – from brief to build to impact. Debate is encouraged. Decisions are shared. We care about craft, ship with purpose, and always raise the bar. You’ll be working with people who take their work seriously, not themselves. It takes commitment, resilience, and the drive to keep going when things get tough. Because better health outcomes are worth it. What you'll get We support impact with meaningful reward. Here’s what that looks like: Competitive salary and annual reviews Opportunity to participate in Flo’s performance incentive scheme Paid holiday, sick leave, and female health leave Enhanced parental leave and pay for maternity, paternity, same-sex and adoptive parents Accelerated professional growth through world-changing work and learning support In-person collaboration and work in a hybrid model, with 3 days per week spent in the office 5-week fully paid sabbatical at 5-year Floversary Flo Premium for friends & family, plus more health, pension and wellbeing perks Diversity, equity and inclusion Our strength is in our differences. At Flo, hiring is based on merit, skill and what you bring to the role – nothing else. We’re proud to be an equal opportunity employer, and we welcome applicants from all backgrounds, communities and identities. Read our privacy notice for job applicants .

Location: UK: Manchester (Landmark, St Peter's Square, 1 Oxford St) Workplace: Hybrid OUR PURPOSE At Melio, we’re here to supercharge small businesses. By making business payments more efficient every day, connecting them with powerful technology, and empowering a community behind them, their potential is limitless. We don't just solve issues; we consider ourselves Brand Builders who help small businesses thrive by maximizing the value they get from Melio. HOW YOU’LL MAKE AN IMPACT We are seeking a high-performing, analytical, and strategic CX Workforce Management (WFM) Manager to lead and elevate our global Customer Experience workforce strategy. In this critical leadership role, you will be responsible for end-to-end WFM functions; including long-term capacity planning, multi-channel volume forecasting, scheduling optimization, real-time management, and operational analytics across internal global teams. The ideal candidate thrives in a fast-paced, data-driven environment, possessing deep expertise in omni-channel contact center metrics, modern WFM platforms, and predictive modeling. You will act as a strategic business partner to Operations, Finance, and People teams, ensuring we balance exceptional customer experience (SLAs/CSAT) with operational efficiency and agent well-being. WHAT YOU’LL DO Strategic Forecasting & Capacity Planning - Develop, maintain, and refine multi-channel forecasting models (voice, email, chat, messaging, and AI/bot handoffs) using historical data, product roadmaps, marketing campaigns, and seasonal trends. - Build 12-to-18-month rolling long-term capacity models to guide hiring strategy, onboarding timelines, shrinkage allocations, and budget planning in partnership with Finance and Talent Acquisition. - Conduct scenario modeling and risk analysis to evaluate business changes, product launches, or operational pivots. Scheduling & Real-Time Execution - Oversee the creation and optimization of agent schedules, ensuring optimal coverage against interval-level demand while honoring staff preferences, local labor laws, and shift flexibility. - Lead Real-Time Analysts to manage intra-day performance, shrinkage, adherence, and queue dynamics, implementing dynamic tactical adjustments to safeguard SLAs. - Establish robust processes for PTO management, training allocation, dynamic offline time, and overtime deployment. Analytics, Insights & Continuous Improvement - Design and deliver executive-level WFM dashboards tracking KPI variances (Forecast vs. Actuals, Occupancy,Adherence, Cost per Contact, SLA attainment). - Leverage advanced analytics to identify operational bottlenecks, handle time anomalies, and automation opportunities, translating data into actionable operational recommendations. - Own the selection, optimization, and continuous improvement of enterprise WFM technology platforms and integrations. People Management & Team Leadership - Directly manage, mentor, and develop a high-performing team of WFM Analysts, Data Analyst, and Real-Time Coordinators. - Establish clear team KPIs, operational standards, and career development pathways within the Workforce Management function. - Conduct regular 1:1s, performance evaluations, and skill-building sessions in forecasting methods, statistical analysis, and WFM tools. - Foster a collaborative, growth-oriented culture that balances operational efficiency with employee engagement and well-being. SUCCESS LOOKS LIKE - Success in this role means transforming our workforce management into a competitive advantage by delivering high forecasting accuracy (±5% target variance) across all customer channels while optimizing agent occupancy and labor spend. - Seamlessly unify internal and outsourced BPO operations through rigorous SLA governance, dynamic capacity models, and automated scheduling workflows. - Ultimately, you will elevate the function by cultivating a high-performing WFM team, maintaining optimal service levels, and directly impacting both customer satisfaction (CSAT) and operational profitability. WHAT YOU’LL BRING WITH YOU Critical competencies Experience - Data-Driven Decision Making: Converts complex datasets into intuitive operational strategies. - People Empowerment: Mentors and elevates WFM team members to build analytical capability and leadership. - Cross-Functional Influence: Translates WFM technicalities into clear business impacts for FP&A and Executive leadership. - Agility & Resilience: Thrives in high-growth, changing environments with rapidly shifting volume dynamics. - 7+ years of dedicated Workforce Management experience in a high-volume omni-channel CX/Contact Center environment, with at least 3+ years in a senior manager or leadership role directly managing WFM teams. - Advanced hands-on proficiency with enterprise WFM platforms (e.g., Nice CXone, Verint, Assembled) and CRM/CCaaS tools (Zendesk, Salesforce, Talkdesk). - Bachelor’s degree in Business Administration, Data Analytics, Statistics, or equivalent operational experience preferred. - Proven track record of hiring, developing, and retaining high-performing WFM and analytical talent.

Location: Espoo Workplace: Hybrid - Senior Software Engineer (Telemetry) - Fleet Automation, Engineering - Espoo, Finland - Permanent - Hybrid - Employment is subject to applicable security screening (incl. SUPO) The Mission of the Senior Software Engineer (Telemetry) Satellite telemetry does not forgive gaps. Build the systems that make sure there are none. ICEYE's SAR constellation generates a continuous stream of data that fleet operations depend on to function. As a Senior Software Engineer on the Fleet Automation team, you will be a key contributor to the infrastructure that makes that data usable: the pipelines, parsers, and time-series stores that translate raw satellite signals into operational state in near real-time. The scope is expanding, the ownership is real, and the engineering problems are ones you will not find anywhere else. Who We Are ICEYE delivers space-based intelligence, surveillance, and reconnaissance (ISR) capabilities to governments and allied nations. This includes sovereign and turnkey ISR missions leveraging ICEYE's world-leading synthetic aperture radar (SAR) satellite technology, as well as access to data from the world's largest SAR satellite constellation. These capabilities enable partners to detect and respond to critical changes anywhere on Earth with unprecedented speed and accuracy, day or night and in any weather, supported by ultra high-resolution imagery and high-frequency revisits. As a trusted partner for defense, intelligence, security, and maritime domain awareness, ICEYE's near real-time data creates a tactical advantage for mission-critical operations. Designed for dual use, the platform also serves civil protection and commercial users for natural-catastrophe intelligence, insurance, maritime monitoring (including oil-spill detection), and finance, contributing to global security and community resilience. ICEYE operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US. The company has more than 900 employees, inspired by the shared vision of improving life on Earth by becoming the global source of truth in Earth Observation. Expected Outcomes and Requirements Outcomes: - Telemetry pipelines ingest, transform, and store satellite data from across the fleet reliably and in near real-time, with minimal manual intervention - Telemetry data stores are performant and well-maintained, including schema design, query optimisation, capacity planning, and zero-downtime production migrations - Anomaly detection and automated recovery systems reduce operational load on the mission operations team - TTC gateway telemetry integration is delivered as a production-grade component ready for customer deployment - Engineering quality across the team is actively raised through code reviews, testing standards, and support of less experienced engineers Role-specific Competences - Strong Python proficiency in production backend systems; experience with Go or Rust is a plus - Proven experience building and operating telemetry systems, data pipelines, and distributed systems in production - Strong working knowledge of PostgreSQL and at least one time-series database such as InfluxDB or Prometheus - Hands-on experience with Kubernetes-native environments, Docker, and infrastructure-as-code tools such as Terraform and Helm - Actively uses AI and LLM tooling as part of their engineering workflow - AWS or equivalent cloud platform experience is a plus Key Competences In addition to the requirements above, we evaluate candidates on these key qualities throughout the hiring process: Intellectual Firepower: Rapidly comprehends, structures and synthesizes complex information, draws accurate conclusions, and communicates them with clarity. Passion and Work Ethic: Brings sustained motivation, resilience, and high personal standards to every challenge. Ownership and Action: Assumes full accountability for outcomes, acting decisively, and ensuring commitments are delivered. Team Player: Works collaboratively across teams, contributing to shared success, and engaging in constructive debate. Integrity and Growth Mindset: Operates with transparency and humility, learns from setbacks, and actively seeks opportunities to grow. Application Process - TA Partner Screen - Hiring Manager Interview - Technical Interview - Values and Fit Interview - Final Interview with SVP of Engineering What We Offer at ICEYE At ICEYE, you will join a diverse and highly engaged team united by the ambition to make the impossible possible. We know that we will succeed only through exceptional people in our team, which is why your growth, wellbeing, and success are a priority. As a global scale-up, we combine speed and ambition with the opportunity to take real ownership from day one. You will benefit from continuous professional development, training opportunities, and a culture that values collaboration, curiosity, and integrity. ICEYE is a place where your contributions have a visible impact, and where we celebrate success together. Benefits - A job that matters in a dynamic Defense Technology and Earth Observation environment with a scale-up approach - An independent role with a supportive and diverse work environment - Occupational healthcare, occupational, and accident insurance - A yearly benefit budget to spend as you wish (sport, transport, bike benefit, wellness, lunch, etc.) - Phone subscription with iPhone of choice - Relocation support (flight tickets, accommodation, relocation agency support) - Time for self-development, research, training, conferences, or certification schemes - Inspiring and collaborative offices and silent workspaces to enable focus Base salary range for this position is 6 000 to 8 500 EUR per month (gross), contingent on your experience level, and will be negotiated individually. Our Commitment to Diversity, Equity, and Inclusion At ICEYE, we believe that diversity is not just a buzzword, it is our greatest asset. We are committed to fostering an inclusive environment where every voice is not only heard but celebrated. We know that diverse perspectives breed innovation and creativity, which is why we actively seek out individuals from all walks of life, backgrounds, and experiences. Whatever your background, we want you to bring your authentic self to the table. Join us and be part of a team where differences are not only embraced but cherished, because together, we are stronger. We welcome applications from people of all backgrounds, including those who may need workplace adjustments. If you require any specific accommodations or assistance during the recruitment process for any reason, please let us know. Apply now to start your ICEYE journey, and help us continue to make the impossible possible together. Read more about ICEYE and working with us at iceye.com http://iceye.com.

Location: Baku Workplace: onsite ABOUT US   Xsolla is a global commerce company with robust tools and services to help developers solve the inherent challenges of the video game industry. From indie to AAA, companies partner with Xsolla to help them fund, distribute, market, and monetize their games. Grounded in the belief in the future of video games, Xsolla is resolute in the mission to bring opportunities together, and continually make new resources available to creators. Headquartered and incorporated in Los Angeles, California, Xsolla operates as the merchant of record and has helped over 1,500+ game developers to reach more players and grow their businesses around the world. With more paths to profits and ways to win, developers have all the things needed to enjoy the game. For more information, visit xsolla.com. Qualifications & Skills: Experience: 5+ years of experience focused heavily on CI/CD automation, release engineering, or developer tooling, with at least 2+ years leading a technical team. Platform Expertise: Deep, hands-on administrative experience with GitLab and GitHub . You understand the nuances of managing large enterprise instances, enforcing branch protections, and configuring complex role-based access. CI/CD Mastery: Expert-level knowledge of GitLab CI and GitHub Actions. You know how to build modular, reusable pipelines and can quickly debug complex build failures. Developer Empathy: A strong customer-service mindset focused on developer experience (DevEx). You enjoy collaborating with software engineers and solving their deployment pain points. Containerization Knowledge: Strong understanding of Docker and building containerized applications, as well as how pipelines interact with Kubernetes environments during deployment. Communication: Excellent English communication skills to effectively collaborate and provide support across our distributed, global engineering teams. Responsibilities Team Leadership: Manage, mentor, and grow a dedicated team of CI/CD engineers and version control administrators. Platform Administration: Serve as the technical owner of Xsolla’s enterprise GitLab and GitHub environments. Ensure high availability, performance, access management, and regular maintenance of these critical platforms. Developer Deployment Support: Act as the primary support layer for development teams regarding their deployment processes. Troubleshoot failing builds, optimize pipeline performance, and provide hands-on guidance to help developers deploy their code efficiently. Pipeline Standardization: Design, build, and maintain centralized CI/CD pipeline templates and automated workflows. Make it easy for developers to adopt best practices without having to write complex deployment scripts from scratch. Runner Management: Oversee the dedicated infrastructure for GitLab Runners and GitHub Actions. Scale and optimize these build environments to eliminate queuing delays and reduce build times. Security Integration: Partner with the Information Security team to ensure version control access complies with PCI-DSS. Integrate security scanning tools (SAST/DAST, dependency checks) directly into the deployment pipelines without severely impacting build speed. Nice to Have: Experience migrating large codebases between GitLab and GitHub. Scripting skills (Python, Bash, or Go) to automate routine repository management tasks. A passion for the video game industry! Benefits:We are passionate about fostering a supportive environment for our team, so we prioritize the physical, mental, and emotional well-being of our employees and their families through a comprehensive Benefits Program. This includes medical, dental, and vision, PTO, and a personalized career roadmap for each employee. By investing in professional development through training and educational opportunities, we ensure that our team thrives both personally and professionally. Together, we’re not just building a business; we’re cultivating a community that values creativity, collaboration, and the transformative power of play.    Equal Employment Opportunity Statement:Xsolla is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by law. We consider qualified applicants with criminal histories in accordance with the Fair Chance Act.

Location: Bengaluru, Karnataka, India, APAC From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites. About the role We’re looking for a Staff Infrastructure Engineer with GCP, Azure, or AWS expertise to help us build a seamless, reliable platform for the dbt platform across AWS, Azure, and GCP. Our team’s mission is to create a seamless developers experience by providing a stable, observable, and easy-to-use infrastructure platform. Over the past year, we’ve designed and operationalized a next-gen cell-based architecture, scaling the dbt platform across all three cloud providers. Now, we’re focused on automation, self-service, and improving developer velocity through better tooling, processes, and infrastructure design. As an Staff engineer on our team, you’ll work on medium projects, helping to refine our platform while ensuring performance, reliability, and a great developer experience. You’ll collaborate across teams, solve real infrastructure challenges, and help shape the future of multi-cloud dbt Cloud. What You'll Do Design, operate, and support infrastructure systems with parity across tenancy models (single vs multi) and public clouds (AWS, Azure, and GCP) - and work with engineering teams to get their services consistently deployed to those environments Bring cloud infrastructure expertise to the team, helping us strengthen and scale our infrastructure as we expand dbt Cloud’s multi-cloud capabilities. Help create a great developer experience while working with our close partners in Architecture, Release Engineering, Product Engineering and Security Leverage tools and languages such as Terraform, Kubernetes, Python, Bash, Helm, ArgoCD, Go, and DataDog Design and build automation to eliminate manual toil and streamline infrastructure operations at scale Identify and implement infrastructure optimizations that reduce cloud spend without sacrificing reliability Participate in a balanced on-call rotation in an environment that values continuous improvement, and help to upgrade our tooling and reduce toil Skills We're Looking For 10+ years of Experience with the clouds, tools, and languages in our stack, especially: AWS\Azure\GCP, Terraform, Kubernetes, Python, and Bash Solid experience with declarative Infrastructure as Code - ideally with Terraform or a willingness to learn while leveraging your CloudFormation or ARM\Bicep background Love to automate tasks Worked asynchronously as part of a fully-remote, distributed team - and have excellent communication and writing skills Prior experience in a multiple cloud environment More extensive Kubernetes administration and troubleshooting background #LI-HYBRID #LI-JI1 Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: CAN: Vancouver (333 Seymour St); CAN: Toronto (111 Richmond Street West) Workplace: Hybrid ABOUT THE ROLE Millions of small businesses and their advisors use Xero reports and insights to decide what to do next. AI is changing how people understand their finances faster than any shift since the cloud, and Reporting & Insights is where Xero meets that change. Over the next few years we’re evolving reporting and insights for the agentic era, where customers ask an AI about their numbers as often as they open a Balance Sheet. As the senior technical leader for Reporting & Insights, you’ll set the multi-year technical direction, from the reports businesses file to the insights that tell them what to do next. You’ll also help hire the first Reporting & Insights engineers in Vancouver and decide how they work. THE TECHNICAL CHALLENGES Set a 3-year architecture across Reporting & Insights. Reporting and Xero Analytics run on a mix of modern services and systems that have grown with Xero over many years. You’ll define one target state across both, decide how they build on Xero’s data platform, and secure the investment to get there. You’ll design for high throughput, low latency and resilience, so reporting and insights scale with Xero’s largest and most complex customers. Evolve the platform without breaking trust. Accountants file tax returns from these numbers, so correctness comes first. You’ll lead the evolution of the data foundations behind about 150 reports, sequenced across teams and organisational boundaries. Customers keep the numbers they trust, on foundations built for what comes next. Make reporting and insights AI-native. AI changes what reporting and insights can be: answers to plain-language questions, insights that reach customers where they work, and analysis that once took an accountant hours. Every answer still has to reconcile to the ledger. You’ll define the foundations: how agents query financial data safely, how answers stay grounded and explainable, and how we prove correctness at scale. We want teams across Xero to build on what you create. IMPACT In your first six months you’ll own the Reporting & Insights architecture and set a direction for the data platform and the evolution of both products that engineering, Product and leadership back. At twelve months you will have: - Set a multi-year technical strategy for Reporting & Insights - Delivered new foundations for the first major report families, setting Reporting & Insights up for its next phase of growth - Opened Reporting & Insights to bigger businesses, with performance that scales to our largest customers - Put shared foundations for AI-native reporting and insights into production - Grown the Lead and Senior Engineers around you and raised the technical bar across the group Beyond year one, you’ll shape where Reporting & Insights goes next, and help steer Xero’s wider data and AI direction alongside the leadership team. OWNERSHIP You’re the senior technical voice for Reporting & Insights. You own the multi-year technical strategy and target architecture, and you make the calls that cross team and domain boundaries. You shape the roadmap with the GM and Product, decide where we invest in foundational capabilities, and align teams across regions behind one direction. You stay hands-on where it counts: reference implementations, foundational frameworks and the hardest architecture problems WHO YOU’LL WORK WITH You’ll report to the GM of Engineering. You’ll partner with the engineering managers and teams across Reporting & Insights, who know these products and their data in depth. You’ll shape the product and AI roadmap with the Reporting & Insights Product leads. You’ll also work with Principal Engineers and platform teams across Xero, including the accounting core and data platform teams that own systems we depend on. WHAT YOU BRING Must-have: - You’ve set technical strategy for a domain or portfolio over a 2 to 3 year horizon, and aligned multiple teams behind it. - You’ve led the evolution of a large, high-traffic, correctness-critical system across organisational boundaries. - You have depth in high-throughput, low-latency, resilient distributed systems and data-heavy architecture, and you still contribute hands-on where it matters. - You connect external shifts, AI above all, to product and architecture strategy, and you know where LLMs and agents belong in a system. - You grow leaders. You’ve mentored Lead and Senior Engineers into bigger roles, and your writing turns complex direction into decisions people act on. Nice to have: - Financial, reporting or analytics domain experience - LLM or agent-based features in production - .NET and AWS - A presence in the wider tech community through talks, writing or open source HOW WE WORK We’re bold in our vision and pragmatic in execution, delivering useful improvements along the way rather than waiting for a large rewrite. We invest in AI to learn faster and focus effort on higher-value problems, while engineers stay accountable for what they ship. We use shared frameworks to avoid reinvention, leaving teams room to innovate. Engineers own their work, including quality, reliability, and on-call. Leaders set context and priorities, and engineers help shape the solutions. WHERE WE WORK We offer a hybrid model that blends the flexibility of working from home with the collaboration of the office, including designated boost days in our modern office spaces. This role is open to hybrid candidates in Vancouver, British Columbia, or San Mateo, California. We also welcome applications from candidates across Canada interested in relocating to Vancouver, and from remote candidates in Seattle, Washington. OUR HIRING PROCESS 1. TX phone screen (45 minutes): a conversation with your Talent Specialist about your background, motivations and the role. 2. Technical assessments: a coding assessment and a systems design assessment, run through an independent third-party provider and based on real-world scenarios. 3. Technical deep dive (45–60 minutes): with a Principal Engineer and the hiring team. You'll walk through a past project you led, covering how you thought about it, executed it and led through its complexity. 4. Values / Future Proof Xero (45 minutes): how you show up day to day, aligned with Xero's values and capabilities such as adaptability, ownership, customer thinking and AI fluency. 5. LEADership (45–60 minutes): real examples of how you lead, influence and deliver in ambiguous, fast-changing environments, assessed against Xero's leadership principles COMPENSATION & TOTAL REWARDS At Xero, we value the impact and skills you bring to the team. We believe in a Total Package philosophy - ensuring your value is recognized through a holistic lens that includes base salary, performance incentives, and world-class benefits. The expected base salary range for this role is $227,700 - $284,600 CAD.   Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role. In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation: - Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance. - Comprehensive Benefits: World-class health, wellness, and retirement programs. Xero Perks https://careers.xero.com/inside-xero/benefits-wellbeing/ including Wellbeing days, generous leave, and dedicated professional development budgets. This is a posting for an existing vacancy. Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken. Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.

Location: Târgu Mureș, Romania D-ploy is a leading IT and Engineering Solutions company with operations worldwide. Our mission is to deliver innovative and D-ploy is an IT and Engineering Solutions company with operations throughout the EMEA region including Switzerland, Germany, Czech Republic, Austria, UK, as well as the USA. We pride ourselves on delivering innovative and superior services and solutions to numerous industry-leading clients. By building relationships and trusted partnerships within the IT community, we optimize our customer‘s IT productivity and contribute to the organization’s success and value. We are interested in talking to engaging, flexible, and solution-oriented individuals who are looking to become a part of a dynamically growing and international organization. We are focused on creating value where IT counts, join us! Responsibilities Onsite IT/OT support including break/fix for thin clients, IPCs, handhelds, and lab equipment Local hands-and-feet support for global IT teams Troubleshooting automation and production systems (PLC, SCADA, OT networks) Support for software upgrades, patching, and backups in lab/OT environments Incident, problem, and change management (ITIL-based) Compliance with CSV, GxP, and data integrity procedures Participation in disaster recovery and business continuity planning Requirements Bachelor's in IT, Engineering, or related field 5+ years of IT/OT support experience in regulated environments Experience with industrial IT systems, SCADA/PLC, and lab software Networking knowledge (VLAN, Firewall, Routing) ITIL process knowledge; ServiceNow/Remedy ticketing Database Troubleshooting Experience MSSQL Available for onsite support and 24/7 on-call rotation Fluency in Romanian and English (both written and spoken) is essential. Candidate must declare Criminal Record no older than 3 months. Benefits Broad range of activities, tasks, and projects Flexible working conditions Vouchers (B-day voucher, wedding, and new born surprise) Fishing for Friends program – our referral program Refreshments in the D-ploy office Further development and professional advancement Friendly and international working environment Company-sponsored events Is IT in your DNA?

Location: Buenos Aires, Argentina; Córdoba, Argentina Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bogotá, Colombia; Medellín, Colombia Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico Top 3 Reasons To Join Us International Environment 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role A cloud technology-focused individual providing design and delivery expertise for forward-looking solutions in a modern cloud-based insurance environment. The successful candidate will work directly with clients, assessing their needs, designing tailored solutions, and supporting business initiatives in alignment with defined roadmaps. This role is technology agnostic but emphasizes solutions leveraging heavily on AWS and/or GCP environments, incorporating elements of open-source, PaaS, and SaaS components. What You Will Do Engage with clients to understand their requirements and advise on appropriate solution architectures Collaborate with Product Managers to ensure alignment between client needs and solution design Work closely with Delivery Managers to oversee the architecture approach during solution deployment Explore a range of possibilities and creative alternatives to identify the most effective solutions Ensure that designed solutions are implemented in accordance with client expectations and company standards Assist in identifying, specifying, and selecting off-the-shelf components to meet client needs Provide ongoing support and guidance to clients throughout the implementation process Maintain awareness of industry trends and emerging technologies to continuously improve solutions Required Skills and Knowledge At least 6 years of professional experience in solution architecture design and delivery roles in the insurance vertical with exposure to multiple lines of business Experienced in delivering cloud-based technology product solutions in an enterprise environment Ability to assist in defining and socialising a product/enterprise roadmap Ability to translate client requirements into actionable steps and solution architectures Understand business architecture models & patterns Has designed and implemented innovative and creative solutions to business problems Can think "outside the box", but also be able to understand the business constraints that lead to “in the box” approaches Understand the optimum approaches for cloud-based applications with high availability and highly scalable solutions Experienced in designing solutions in a Relational DB and noSQL environment Experienced in designing for API & Micro-services centric environments Demonstrated capability to self-learn new technology trends and approaches Ideally has experience or understanding of the benefits of low-code platforms While the Solution Architect is not expected to build the solutions experience of multiple development languages & various DB engines will be advantageous Exposure to authentication and authorisation concepts (SSO, SAML integration, identity federation etc) Excellent communication skills, both written and verbal Required Competencies Must be equally comfortable discussing the solution strategies and enterprise roadmap with people at all levels of our organisation and CxO to project-level teams in our clients Strong analytical skills & ability to understand and collect business requirements from corporate clients. Strong ability to build the value proposition and solution documents, and in some cases, the business case for a corporate client. Relationship management experience with corporate clients. Excellent organisational, interpersonal & communication skills and an ability to engage audiences Excellent decision-making and judgment skills Understanding of insurance business processes across all areas and at least two lines of business Maintains direction and focus through proactive planning and organized approaches to work Certification in one architecture discipline (TOGAF, Zachman, etc.) is a distinct advantage Certification in one cloud environment is a distinct advantage with a broad knowledge and experience of the cloud platform’s capabilities A high proficiency in working in English as your primary language Why You'll Love Working Here Annual Leaves Annual Performance Bonus Health Insurance Remote Work Allowance Anniversary Bonus Stock Options (after 6 months) Company activities and events Learning and development plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Buenos Aires, Argentina; Córdoba, Argentina Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Bogotá, Colombia; Medellín, Colombia Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.

Location: Mexico City, Mexico; Guadalajara, Mexico; Monterrey, Mexico Top 3 Reasons To Join Us Competitive Salary 100% Remote Working on the latest tech for the Insurtech Market Leader About Us At CoverGo, our mission is to empower all insurance companies to make insurance 100% digital and accessible to everyone. We are a leading global no-code insurance platform for health, life, and P&C We’re the winner of the Insurtech of the Year in all of Asia and other awards globally We work with insurance enterprise clients such as AXA, Bupa, MSIG, Dai-ichi, Bank of China Group Insurance, and many more We're an international, diverse team of over 120 people with 30 nationalities and team members working remotely from all over the world We are fully funded and backed by reputable VC funds and strategic institutional investors We have a global presence in Asia, EMEA and the Americas We’ve grown our annualized revenue by over 30x since January 2021 We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world and a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world About the Role As a Digital Insurance Project Manager, your core responsibility will be to oversee and manage the implementation of new and/or existing projects within CoverGo's operations. This role presents an exciting opportunity for an individual with a strong drive to lead transformative projects in the insurtech industry. What You Will Do Engage and manage relationships with clients and stakeholders Lead project planning sessions with the internal team and client's staff Support solution proposals for client pursuits, proposals, and PoCs Participate in proposal and POC processes (i.e. design, submission, and review) Support the creation of contracts and related communication with clients Identify and help secure growth opportunities for existing clients Manage project progress and adapt work as required Ensure projects meet deadlines Manage relationships with clients and stakeholders Host regular/weekly project review and create reports with key metrics about team and project status using company standard metrics Oversee all incoming and outgoing project documentation Identify and manage issues, risks, assumptions, and dependencies Continuously optimize and improve processes and the overall approach where necessary What We Need Bachelor's degree in computer science or a related technical field is a plus Atleast 5 years experience as a Project Manager Atleast 3 years experience in insurance Insurance domain knowledge is a must Strong client facing experience is a must Technical skills are a plus Has experience seeing projects through the full life cycle Excellent analytical skills and problem-solving skills Strong interpersonal skills and extremely resourceful Proven ability to complete projects according to outlined scope, budget, and timeline Self-motivated and able to work independently Able, willing, and excited to work in a fast-paced collaborative startup environment Must be based in Canada Why You'll Love Working Here Fully Remote Annual Performance Bonus Remote Work Allowance Anniversary Bonus Health Insurance Company Activities and Events Learning and Development Plan CoverGo Company Video By submitting your application, you confirm that you have read, understood, and accepted the content of CoverGo’s Privacy Notice and you consent to the processing of your data as part of this application.