Location: Dubai, United Arab Emirates
We are looking for a friendly and efficient Receptionist for our Salon to provide excellent customer service and ensure smooth front desk operations. The Receptionist will be the first point of contact for clients, managing appointments, inquiries, and supporting the overall salon experience.
Key Responsibilities
Greet and welcome clients warmly upon arrival.
Manage appointment scheduling and confirmations via phone, email, and in-person.
Answer client inquiries regarding services, pricing, and promotions.
Maintain a clean and organized reception area.
Handle cash, card payments, and maintain accurate transaction records.
Assist with inventory management and order supplies as needed.
Support marketing activities and client retention initiatives.
Requirements
Previous experience in a receptionist or customer service role, preferably in a salon or hospitality environment.
Excellent communication and interpersonal skills.
Ability to multitask and manage time effectively.
Professional appearance and a friendly, approachable demeanor.
Basic computer skills and familiarity with appointment management software.
Fluency in English is required; knowledge of additional languages is a plus.
Benefits
Competitive salary and commission structure.
Ongoing training and development.
Modern and well-equipped work environment.
Location: Dubai, United Arab Emirates
We are developing a competitive senior cricket programme in Dubai and is seeking an experienced
Head Cricket Coach
to lead the sporting development and performance of the club.
This is a hands-on leadership role responsible for
team performance, training, player development, recruitment, trials, squad selection, and match preparation
. The successful candidate will also contribute to establishing the club’s playing philosophy, coaching structure, and long-term sporting strategy.
Key Responsibilities
Take overall responsibility for the performance and development of the senior team.
Plan, structure, and lead senior-team training programmes and sessions.
Develop and implement the club’s playing philosophy and coaching methodology.
Lead match preparation, tactical planning, and matchday management.
Develop game plans based on opposition, playing conditions, and squad strengths.
Lead player recruitment, trials, assessment, and squad selection.
Identify squad requirements across batting, bowling, wicketkeeping, and fielding.
Assess prospective players and provide recommendations to club management.
Develop players technically, tactically, and strategically.
Establish Individual Development Plans (IDPs) and conduct regular player reviews.
Set and maintain professional standards for training, attendance, discipline, preparation, and performance.
Utilise video analysis and performance data where appropriate.
Manage player workloads and competitive preparation in coordination with relevant performance staff.
Assist with the recruitment and management of assistant and specialist coaches.
Develop leadership within the playing group.
Contribute to long-term squad planning and the sporting strategy.
Work closely with club management on the continued development of the cricket programme.
Requirements
Proven experience coaching
senior/adult cricket teams
.
Previous experience as a
Head Coach, Senior Assistant Coach, or Performance Coach
is highly desirable.
Strong technical knowledge of batting, bowling, fielding, and wicketkeeping.
Strong understanding of modern cricket tactics and match strategy.
Proven experience in player assessment, trials, recruitment, and squad selection.
Strong leadership and player-management capabilities.
Ability to work effectively with players from diverse cultural and cricketing backgrounds.
Excellent communication, organisational, and planning skills.
Professional approach to training, match preparation, and performance management.
Experience in professional, first-class, franchise, national, academy, or other high-performance cricket environments is an advantage.
Previous UAE or Gulf cricket experience is advantageous but not mandatory.
Former professional playing experience is an advantage but not essential.
Mandatory Coaching Qualification
Candidates must hold at least an ICC Coaching Level 1 qualification or a recognized equivalent qualification issued by a national cricket governing body.
Higher-level qualifications will be strongly preferred, including:
ICC Coaching Level 2
ICC Coaching Level 3
ECB coaching qualifications or recognised equivalent
Cricket Australia coaching qualifications or recognised equivalent
Other recognised national governing body coaching qualifications
Coaching qualifications will be assessed alongside the candidate’s senior coaching experience, playing background, leadership experience, and track record of player development.
Benefits
Competitive compensation based on experience and qualifications
UAE employment visa
Medical insurance
Opportunity to play a key role in building a competitive senior cricket programme
Significant involvement in player recruitment, trials, and squad selection
Opportunity to contribute to the recruitment of assistant and specialist coaching staff
Direct involvement in the sporting development and long-term strategy of the cricket club
Location: Dallas, TX; Fort Worth, TX; Kansas City, MO; North Kansas City, MO; Oklahoma City, OK; Omaha, NE; Remote; Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Are you an experienced Mechanical Engineer with a passion for designing innovative solutions in the healthcare sector? As a Senior Mechanical Engineer on Olsson's Facilities Engineering and Design Team, you’ll provide high-level technical support and lead quality assurance/quality control (QA/QC) activities that drive excellence in healthcare facilities design. In this role, you’ll apply your expertise to independently make recommendations and decisions that enhance the design and functionality of healthcare environments. You’ll work on complex projects, develop unique solutions, and ensure that our designs meet the highest standards of quality and efficiency.
Primary responsibilities:
Lead the design and review of mechanical systems for complex healthcare facilities projects.
Serve as a technical specialist, applying advanced mechanical engineering concepts to address the unique challenges of healthcare environments.
Perform QA/QC and ensure that mechanical designs meet project objectives and regulatory standards.
Conduct research to inform innovative design solutions that improve patient care and operational efficiency.
Advise and direct staff on mechanical design approaches to meet project requirements and client expectations.
Collaborate with multidisciplinary teams to integrate mechanical systems seamlessly into overall project designs.
Contribute to the development of standards and guidelines for mechanical engineering activities within the team.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Proven ability to collaborate effectively within a team.
Excellent interpersonal and problem-solving abilities.
Bachelor’s degree in Mechanical Engineering.
Registered Professional Engineer (PE) license.
At least 8 years of mechanical engineering experience with increasing responsibility, preferably in healthcare facilities design.
Healthcare-related certifications such as ASHRAE Healthcare Facilities Design Professional (HFDP), ASSE 6060 Medical Gas Systems Designer, and/or ASSE 12080 Certified Legionella Water Safety & Management Specialist are a plus.
Membership in a state or national chapter of the American Society of Healthcare Engineers (ASHE) or equivalent is advantageous. Experience with National Codes/Standards development and participation in relevant committees is highly preferred.
Healthcare-related certifications, such as Certified Healthcare Constructor (CHC) or Healthcare Physical Environment Worker, are a plus.
Demonstrated expertise in leading complex mechanical design projects and providing technical leadership within a team.
Enthusiasm for advancing the healthcare industry through innovative and reliable mechanical engineering solutions.
#LI-RS1 #LI-Hybrid
The typical annual salary range for this role is as listed below. Compensation may vary based on geographic location, experience, and qualifications. Employees in this role may be eligible for our performance‑based bonus and merit increases.
National Pay Range
$106,000
—
$218,000 USD
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Tulsa, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Olsson offers its clients a full spectrum of water and wastewater services, including a complete line of planning, design, permitting, and construction phase services. Maintaining water quality is Olsson’s number one concern, and we are able to respond to a broad set of client demands in a timely and cost-effective manner. As a Project Manager, you will be a lead project manager for our Water/Wastewater team, ensuring successful project deliverables and completion for complex and high-priority projects that may span across multiple teams. You will also provide direction to the Water/Wastewater team and ensure quality execution of key projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs.
As a Project Manager, you will take charge of supervising and nurturing the professional and technical growth of team members. Your emphasis on mentorship will contribute to a culture that values skill development, collaboration, and collective success. Together, we can make a positive impact on our communities and play a vital role in shaping the future of water infrastructure.
Primary responsibilities:
Develops project scopes, schedules, and budgets and tracks progress to manage the financial success of projects and ensure timely completion.
Manages complex contract negotiations.
Leads the execution of project plans by assembling and managing project teams, coordinating availability of internal resources, and assigning individual responsibilities ensuring technical skills, capabilities, and expertise align with project objectives.
Serves as primary liaison between all parties involved in a project.
Monitors progress and measures project performance, ensuring deliverables fall within established scope, schedule, and budget.
Manages change requests, executes risk management techniques, and implements strategies to minimize negative financial impact to the project.
Coordinates detailed reviews of technical work to ensure high-quality work is being performed and the terms, conditions, and specifications outlined in the project contract are being fulfilled.
Maintains an ongoing positive relationship with clients and focuses on exceptional client service to secure future work.
Documents all project deliverables and maintains comprehensive records including correspondence, design plans, and other project related files.
Mentors and supervises staff within the team on project management best practices utilizing Olsson Project Management programs and other project support services resources.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to contribute and work well on a team.
Bachelor’s degree in engineering, or a related area preferred. In lieu of a bachelor’s degree, an associate degree with equivalent experience is required.
Minimum of eight years of project experience within an applicable field or discipline with increasing responsibility.
Registered Professional Engineer required.
Strong understanding of water and wastewater services.
Proven track record in meeting and exceeding client expectations through project management activities.
Excellent client service orientation, communication, and presentation skills.
Solid interpersonal and decision-making skills and the ability to generate innovative and effective solutions to complex problems.
High-level organization, leadership, and negotiation skills.
#LI-RS1 #LI-Hybrid
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Fort Worth, TX; Kansas City, MO; North Kansas City, MO; Oklahoma City, OK
Company Description
We are Olsson. We engineer and design solutions that improve the world around us. As a company, we promise to always be responsive, transparent, and focused on results – for our people, our clients, and our company.
We’re a people-centric firm, so it’s no surprise our greatest asset is our people. The impact this creates is an environment that encourages our people to grow and be creative with their talents. This approach builds a culture that is uniquely Olsson. It allows us to grow our people as we grow our business. This, in turn, creates a lasting impact on the world around us.
Job Description
Are you a licensed
Mechanical Engineer with a passion for designing innovative solutions in the healthcare sector? As a Mechanical Engineer on Olsson's Facilities Engineering and Design team, you’ll perform standard engineering techniques and procedures, applying sound judgment to make minor adaptations and modifications. In this role, you’ll contribute to generating ideas and creating designs that meet the highest standards of quality and efficiency for healthcare facilities.
Primary responsibilities:
Perform various engineering duties related to evaluating, designing, and constructing plans for small to large-sized healthcare projects.
Assist in preparing project documents and maintain knowledge of project scope, schedule, and budget.
Conduct process design calculations, analyze reports, and prepare cost estimates to assess project feasibility.
Apply knowledge and experience with standard techniques, methods, and procedures to assist with coordination of project design aspects.
Communicate project development and progress with project managers and clients.
Enter and maintain project information and client records in the firm’s project management system.
Evaluate and propose adaptations to standard methods and procedures for components of assignments.
Provide technical guidance and mentorship to less experienced team members when necessary.
Qualifications
You are passionate about:
Working collaboratively with others.
Having ownership in the work you do.
Using your talents to positively affect communities.
You bring to the team:
Strong communication skills.
Ability to collaborate effectively within a team.
Excellent interpersonal and problem-solving abilities.
Bachelor’s degree in Mechanical Engineering.
Registered Professional Engineer (PE) license.
A minimum of 4 years of mechanical engineering experience, with at least 2 years specifically in designing for healthcare projects.
Enthusiasm for contributing to the healthcare industry through innovative and reliable mechanical engineering solutions.
Healthcare-related certifications such as ASHRAE Healthcare Facilities Design Professional (HFDP), ASSE 6060 Medical Gas Systems Designer, ASSE 12080 Certified Legionella Water Safety & Management Specialist, Certified Healthcare Constructor (CHC), and/or Healthcare Physical Environment Worker, are a plus.
#LI-DNP #LI-Hybrid
Additional Information
Olsson specializes in engineering and design, client advisory services, planning, field services, and environmental. Improving the world has been our mindset from the very beginning, back when Olsson first opened for business in 1956. And it will be our mindset for years to come.
As an Olsson employee, you will:
Receive a competitive 401(k) match
Be empowered to build your career with tailored development paths
Have the possibility for flexible work arrangements
Engage in work that has a positive impact on communities
Participate in a wellness program promoting balanced lifestyles
In addition, full-time employees will receive our traditional benefits package (health care, vision, dental, paid time off, etc.) and the opportunity to participate in a bonus system that rewards performance.
Olsson is an Equal Opportunity Employer. We encourage qualified minority, female, veteran, and disabled candidates to apply and be considered for open positions. We do not discriminate against any applicant for employment or any employee because of race, color, religion, national origin, sex, sexual orientation, gender identity, gender, disability, age, military status, or other protected status.
Olsson understands the importance of privacy and is committed to protecting job applicants’ personal information. Pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the “CCPA”), this notice explains Olsson’s practices regarding the collection, use, and disclosure of personal information for job applicants residing in California. Please read this Notice carefully to understand our privacy practices.
For more information about the types of information we collect and how we use it in connection with your general access and use of our website, please review our general California Privacy Notice
here
.
Location: Al Khobar, Saudi Arabia
We are looking for experienced
SAP Functional & Technical Consultants
to support SAP implementation, transformation, integration, enhancement, and support initiatives across
SAP S/4HANA, RISE with SAP, SAP SuccessFactors, and SAP Ariba
.
The successful candidates will work closely with business stakeholders, functional teams, technical teams, and implementation partners to understand business requirements, design SAP solutions, deliver enhancements, and ensure reliable integration and ongoing system performance.
Key Responsibilities
Analyze business requirements and translate them into effective SAP solutions.
Participate in SAP implementation, rollout, migration, upgrade, enhancement, and support projects.
Configure and customize SAP solutions based on business and process requirements.
Develop functional specifications, technical specifications, solution designs, and supporting documentation.
Collaborate with business users and process owners to identify opportunities for process improvement.
Support SAP S/4HANA and
RISE with SAP
transformation initiatives.
Work with SAP SuccessFactors modules and/or SAP Ariba solutions as applicable to the role.
Requirements
Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or a related field.
5+ years of relevant SAP experience
, depending on the position and specialization.
Strong experience in one or more SAP areas such as:
SAP S/4HANA
RISE with SAP
SAP SuccessFactors
SAP Ariba
SAP integrations and SAP BTP
Strong understanding of SAP business processes and end-to-end integration.
Experience working in SAP implementation, transformation, rollout, or support environments.
Good understanding of SAP configuration, customization, testing, and troubleshooting.
Experience working with business stakeholders and cross-functional teams.
Strong analytical, problem-solving, communication, and documentation skills.
Ability to work independently as well as collaboratively in a project environment.
Technical Skills
Depending on the specialization, experience with relevant SAP technologies and tools such as
SAP BTP, APIs, integration technologies, Fiori/UI5, ABAP, SAP Cloud Integration, middleware, data migration tools, and SAP analytics
will be an advantage.
Preferred Certifications
SAP S/4HANA certification
SAP RISE / Cloud-related certification
SAP SuccessFactors certification
SAP Ariba certification
Relevant SAP BTP or integration certification
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the Role:
As part of Anthropic’s Global Safety, Intelligence, and Security (GSIS) team, the Security Technology Deployment Engineer will own the validation, standardization, and deployment of physical security technology across Anthropic’s rapidly expanding global office portfolio. This role bridges the gap between technology selection and production-ready operation — ensuring that every security platform deployed is rigorously tested, properly integrated with enterprise infrastructure, fully documented, and built for scale.
You’ll define the installation standards, configuration baselines, and deployment processes that the broader team executes against — from access control migrations and intercom replacements to AI analytics onboarding and new application integrations. You’ll work across InfoSec, IT, Networking, and Identity Management to ensure every security application passes review, integrates with SSO, and is supported within Anthropic’s infrastructure before going live. Your work will directly determine whether Anthropic’s security technology stack scales reliably as the company grows from dozens of locations to a global enterprise footprint.
Responsibilities:
Validate and deploy new and replacement security technology platforms including access control systems, intercom solutions, video management, visitor management, and AI/analytics tools across all Anthropic locations
Build and maintain staging environments for pre-production testing and validation of all security applications, hardware, firmware, and system configurations
Define installation standards, configuration baselines, licensing structures, update procedures, and maintenance requirements for every deployed security platform
Deploy integrations between security applications, validating that platforms communicate and share data correctly before transitioning to production
Support colleagues’ security applications through InfoSec review processes, ensuring new tools meet Anthropic’s information security and compliance requirements
Coordinate SSO integration for newly deployed security applications with Identity Management and IT teams
Transition applications requiring custom integration or data pipeline development to the IT Engineering team with documented technical requirements for roadmap inclusion
Initiate onboarding of deployed hardware and systems into Anthropic’s health monitoring platform to ensure operational visibility from day one
Develop standardized deployment playbooks, checklists, configuration templates, and handoff documentation that enable repeatable installations across all current and future sites
Evaluate security platforms for scalability, identifying capacity constraints, single points of failure, and architectural limitations before they impact operations at scale
Coordinate with Networking, IT Infrastructure, and Facilities teams to ensure all infrastructure prerequisites (network, power, rack space, cloud resources) are met prior to deployment
Execute structured handoffs to Project Management (for site programming), Break-Fix Support (for maintenance), and Access Control Administration (for ongoing system management), ensuring each team has the standards and documentation to execute independently
You may be a good fit if you:
Have 5+ years of hands-on experience deploying, validating, and managing enterprise physical security technology across a large or rapidly growing organization
Have deployed security technology across 50 or more sites, or have demonstrated experience in a high-growth environment where deployment velocity and repeatability were essential
Have built standardized deployment processes, playbooks, and configuration templates that enabled others to execute installations independently and consistently
Have experience working across InfoSec, IT, Networking, and Identity Management teams to onboard and integrate security applications into enterprise environments
Have supported SSO integration, InfoSec reviews, and enterprise application onboarding workflows for security tools
Possess broad technology experience across access control, video management, intercoms, visitor management, AI/analytics, and alarm monitoring platforms
Are a strong technical communicator who can define standards clearly enough that PMs, integrators, and service teams execute against them without ambiguity
Have experience with IP networking, VLANs, PoE, and infrastructure requirements for security devices
Are comfortable with 25% travel for site deployments, commissioning, and validation
Strong candidates may have:
Previous experience at a hyper-growth technology company or managing security technology programs for high-profile corporate environments
Experience with Anthropic’s specific technology stack: Genetec Security Center, Axis cameras, Wavelynx, Commend Symphony Cloud,
Alcatraz.ai
,
Ambient.ai
, SureView, Envoy
Industry certifications: Genetec, Axis, CCNA, PSP, CPP, or PMP
Experience with OSDP, modern credential technologies, and encryption protocols for physical security systems
Familiarity with scripting or automation (Python, PowerShell) for configuration management and deployment automation
Experience with health monitoring and observability platforms
Knowledge of SOC 2 compliance, GDPR, and physical security compliance frameworks
Experience with change management, configuration control, and version-controlled infrastructure documentation
Deadline to apply: None. Applications will be received on a rolling basis.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$180,000
—
$230,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
About Us
We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design. Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About the Role
Enterprise deals aren't won by a single email or a single seller. They're won by a coordinated push that reaches every stakeholder in the room, at the right moment, with the right message. As our Account-Based Marketing Manager, you'll own the programs that turn our highest-value Enterprise and Strategic accounts into pipeline. You'll work directly with Sales, Revenue Operations, and Partnerships to build 1:1 and 1:few plays that engage buying groups and move complex, multi-stakeholder deals forward. This is a role for someone who's comfortable building from limited precedent and translating account strategy into campaigns that actually change how a deal moves.
What you'll do
Own and execute ABM programs for a defined portfolio of Enterprise and Strategic accounts, from strategy through campaign delivery.
Design 1:1 and 1:few ABM plays that engage decision-makers and full buying groups, not just single contacts.
Partner with Sales on account plans, opportunity progression, and executive engagement, acting as the marketing counterpart to their account strategy.
Build personalized messaging and content experiences tailored to enterprise stakeholders, translating account priorities into a value narrative.
Run multi-channel campaigns across LinkedIn, email, paid media, content hubs, direct mail, and events, sequencing channels to match where each account is in the funnel.
Lead high-touch executive engagement initiatives, including curated dinners, events, and account-specific experiences that build senior-level relationships.
Drive account research to surface buying group members, whitespace, and engagement signals that inform where to focus next.
Track account engagement, campaign performance, and pipeline impact across the portfolio, and use those signals to reallocate effort toward what's working.
Test new ABM tactics and engagement approaches, treating each program as a hypothesis to validate rather than a template to repeat.
At Fundraise Up, AI is a default tool, not an experimental one. We expect every team member to actively use AI in their day-to-day work, identify where AI can change the shape of problems in their function, and grow their fluency as the tools evolve.
Skills and Qualifications
4-7 years of B2B marketing experience with strong exposure to enterprise demand generation, ABM, or strategic account marketing.
Demonstrated experience executing multi-channel ABM programs targeting complex buying groups.
Strong analytical skills, with the ability to evaluate account engagement and pipeline signals and adjust programs accordingly.
Experience partnering closely with Sales to support account strategies and opportunity progression.
Ability to independently plan and execute marketing initiatives aligned with broader strategic objectives.
Experience with Salesforce, HubSpot, LinkedIn, and ABM or intent tools.
Comfort operating in a fast-paced environment where priorities shift and plans need to adapt in real time.
Nice to Have
Experience running executive-level engagement programs (dinners, curated events, VIP experiences).
Background in SaaS or fintech, where enterprise sales cycles involve multiple senior stakeholders.
You'll Thrive Here If
You Treat a stalled enterprise deal as a puzzle to solve, not someone else's problem.
Can build a program from scratch when there's no playbook to follow.
Read pipeline and engagement data as a starting point for the next test, not a to file away.
Move comfortably between big-picture account strategy and the details of a single campaign asset.
Build real working relationships with sellers instead of treating Sales as a stakeholder to manage.
Hold a high bar for personalization. Generic ABM doesn't move enterprise buying groups.
Take ownership of outcomes, not just activity. Pipeline impact is the scoreboard.
Give and take direct feedback easily, and adjust fast when a play isn't landing.
Compensation
The compensation range for this role is $98,000 - $106,000. Final compensation will be determined based on relevant experience, skills, qualifications, alignment with the role’s requirements and location.
Perks & Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA and HSA Spending Account.
20 days of vacation, 5 sick days, 11 company holidays plus an additional 1 floating holiday.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12 weeks for primary caregivers / 6 weeks for secondary caregivers).
Generous home office stipend to support your remote workspace.
Annual professional development stipend to support your growth (e.g., workshops, courses, and seminars).
Charitable giving program and paid volunteer time off with registered non-profits.
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, age, national origin, disability, or any other characteristic protected by applicable law in the countries where we operate.
About KPI Solutions:
KPI Solutions is a national supply chain consulting and warehouse automation systems integrator, formed in 2021 by merging Kuecker Logistics Group, PULSE Integration, and QC Software. The company specializes in material handling integration and delivers engineered solutions combining automated technologies (MHE, robotics, conveyor, ASRS, AMR/AGV) with intelligent warehouse execution software to optimize productivity and fulfillment speed.
Position Summary:
The Software Deployment Engineer I/II is an individual contributor responsible for end-to-end delivery, configuration, installation, and support of Kommand warehouse execution/control systems and related material handling hardware such as pick-to-light, overhead illuminators, AutoStore, and T-sort integrations. The role includes project-level system configuration, commissioning, installation, upgrades, and live troubleshooting independently across on-site and remote/office phases. This role consolidates hardware installation and commissioning functions previously done by a dedicated Systems Integration & Commissioning team.
Key Responsibilities:
On-Site Delivery:
— Lead software commissioning of Kommand and peripheral hardware systems at customer sites as primary technical owner.
— Full-scope installation of pick-to-light and overhead illuminator systems including wiring, physical installation, configuration, and functional testing.
— Conduct Installation Qualification (IQ) and User Acceptance Testing (UAT) with formal documentation and customer sign-off.
— Sole owner of Kommand and system-level troubleshooting for live production issues during on-site engagements.
Remote / Office Delivery:
— Independently deliver new Kommand installations including application pre-configuration, database scripting, and pre-deployment testing.
— Deliver Kommand version upgrades including SSDT schema comparisons, version control, local pre-install testing, and customer coordination.
— Perform production upgrade execution after business hours to minimize downtime.
— Work on DEV, QA, and Sandbox environments during business hours.
— Validate, diagnose, and remediate defects, escalating rarely.
— Participate in on-call rotation covering Kommand, AutoStore, and T-sort system escalations.
— Provide post-go-live support including system migrations, integration testing with ERP/WMS platforms (e.g., SAP/WMS), and multi-site rollout support.
Project Configuration & Deployment:
— Gather Kommand configurations and system parameters for projects.
— Translate Business Requirements Document and customer conversations into system settings, network spreadsheets, and parameters.
— Educate clients on host interface use.
— Configure Kommand sandbox and production environments for customer testing and go-live.
— Assist with training on new features.
Scope & Independence:
— Sole owner of critical workstreams including new installations, upgrades, and live troubleshooting.
— Requires judgment and technical depth to manage customer-facing delivery, testing, and sign-off without dedicated support.
Requirements:
— Experience commissioning warehouse execution/control software and hardware peripherals.
— Working knowledge of SQL Server environments including SSDT schema comparison and version control.
— Experience with formal software testing methodologies (IQ/UAT) including documentation and customer sign-off.
— Ability to diagnose, troubleshoot, and resolve live production issues under time pressure.
— Comfort or willingness to perform hands-on installation work for pick-to-light and overhead illumination systems.
— Willingness to work after hours and participate in on-call rotation.
— Ability to translate business requirements into structured system configuration.
— Strong customer-facing communication skills.
Preferred Qualifications:
— Experience with AutoStore and/or T-sort systems.
— Experience with ERP/WMS integration testing (e.g., SAP).
— Background in material handling, warehouse automation, or industrial controls.
What we Offer:
— Medical, Dental, Vision Insurance
— Health Care Concierge Service
— 401(k) Retirement Plan (Pre-tax & Roth)
— Company paid Basic Life Insurance, Short-Term and Long-Term Disability
— Voluntary Life & AD&D Insurance
— Voluntary Accident, Critical Illness & Hospital Indemnity Insurance
— Pet Insurance
— Milk Stork Program
— Wellness Program with gift card redemption and challenges
— Paid Time Off (Vacation, Sick & 10 Holidays)
— Training & Development
Equal Employment Opportunity statement included.
About the Team
The Security Operations team protects CircleCI’s infrastructure, product, and customer data against evolving threats, working closely with engineering to maintain security and resilience.
About the Role
As a Security Operations Engineer, you will protect CircleCI’s infrastructure, product, and customer data from AI-driven attacks and defenses. This intermediate role involves ownership of security challenges, collaboration with Engineering, contributing to the security roadmap, and leveraging AI tools to detect, respond to, and automate security threats.
What You’ll Do:
Threat Detection & Incident Response
— Monitor, investigate, and respond to security threats across cloud and application environments using security and AI-assisted tools.
— Participate in risk assessments, incident response, post-incident reviews, and on-call support, improving controls and processes.
Security Engineering & Architecture
— Build and maintain security tooling, controls, and automation across cloud, application, and CI/CD environments following best practices.
— Identify vulnerabilities and configuration risks, contribute to runbooks and compliance, and understand CircleCI’s security architecture.
AI & Security
— Incorporate AI-powered security tools into workflows and evaluate emerging technologies for detection, response, and automation.
— Stay current on AI-specific security threats and contribute to responsible AI use in security operations.
Cross-Team Partnership & Ownership
— Partner with Engineering teams to understand security needs, provide guidance, and translate risks into actionable recommendations.
— Contribute to security roadmap planning, technology evaluations, and documentation while building relationships across teams.
What You’ll Bring:
— 3+ years of security engineering or operations experience or equivalent expertise.
— Hands-on experience with cloud, application, and CI/CD security in AWS, GCP, or Azure.
— Experience with incident response and security tools including EDR, CNAPP, SASE, vulnerability scanners, and log analysis.
— Ability to build and maintain security automation and tooling using Go, Python, or Terraform.
— Strong security judgment and problem-solving skills.
— Hands-on experience with AI/ML-powered security tools in production and understanding of AI’s role in security workflows.
Bonus Skills (Nice to Have):
— Familiarity with AI-specific threat categories like prompt injection and model supply chain risks.
— Experience securing developer platforms, SaaS, or CI/CD infrastructure.
— Relevant certifications such as CEH, AWS Security Specialty, Security+.
— Contributions to process improvement, runbook development, or knowledge sharing.
Accommodation
CircleCI provides reasonable accommodation for individuals with disabilities during application and employment.
About CircleCI
CircleCI is the world’s largest CI/CD platform, processing over 3 million jobs daily, helping companies leverage AI in software delivery. Founded in 2011, headquartered in San Francisco with a global remote workforce, and venture-backed by multiple investors.
Equal Opportunity
CircleCI is an Equal Opportunity and Affirmative Action employer, not discriminating based on legally protected characteristics and considering applicants with criminal histories consistent with laws.
Location: In Office - San Jose, California
Innodata (Nasdaq: INOD) is a global data engineering company. We believe that data and Artificial Intelligence (AI) are inextricably linked. Our mission is to enable the responsible advancement of artificial intelligence by providing the data, evaluation frameworks, and human expertise required to build AI systems that can be trusted at scale. We provide a range of transferable solutions, platforms, and services for Generative AI / AI builders and adopters. In every relationship, we honor our 36+ year legacy delivering the highest quality data and outstanding outcomes for our customers.
Scope of the Role:
We are standing up a dedicated onsite team to evaluate complex, real-world agentic AI workflows for a frontier AI customer. The Engagement Manager owns this team and this engagement: a group of ten reviewers and one QA lead working inside isolated test environments, assessing whether AI agents complete tasks safely, respect user intent and consent, and hold up under close scrutiny.
This is a delivery leadership role with a strong customer-facing component. You are the customer's primary day-to-day contact at the site, accountable for throughput, quality, and turnaround, and responsible for identifying where the engagement should grow next. You will not be scoring trajectories as a daily task, but you need enough technical depth to audit the team's work yourself and defend a scoring decision in a room with the customer's technical leads.
What You’ll Own:
Own end-to-end delivery for the onsite team: throughput, quality, turnaround, and capacity against committed volumes
Manage and develop a team of eleven, including hiring, onboarding, performance management, and retention
Serve as the primary onsite point of contact for the customer's program and technical leads; run recurring reviews, report on delivery metrics, and resolve issues before they escalate
Audit reviewer output directly — sample trajectories, check rubric application, and assess whether scoring rationale would survive customer review
Partner with the QA lead on calibration cycles, quality metrics and evaluation, and rubric refinement; arbitrate disagreements that calibration does not resolve
Own the escalation path for safety-relevant and ambiguous findings, including judgment on what reaches the customer and how quickly
Identify expansion opportunities within the account: adjacent workstreams, new task types, additional capacity, and scope the work with internal delivery and commercial teams
Forecast staffing and cost against the engagement's commercial model, and flag variance early
Maintain information security, privacy, and facility access practices required by the customer's onsite environment
You’ll Thrive in This Role If You Have:
Bachelor's degree or equivalent practical experience
5+ years of professional experience, including direct management of a delivery team of 10–20 people
Track record as the customer-facing owner of a services or delivery engagement with an enterprise or technology client, including metrics reporting and issue escalation
Significant experience with AI/ML evaluation work: annotation, red-teaming, RLHF, model or agent evaluation, or trust and safety review
Ability to read rubric-scored work critically and form an independent view of whether a score is correct
Strong written communication; able to produce reporting and escalation memos that a technical customer will accept without rework
The expected hourly salary range for this position is $75-85 p/hour, based on experience, skills, and qualifications.
Please be aware of recruitment scams involving individuals or organizations falsely claiming to represent employers. Innodata will never ask for payment, banking details, or sensitive personal information during the application process. To learn more on how to recognize job scams, please visit the Federal Trade Commission’s guide at
https://consumer.ftc.gov/articles/job-scams.
If you believe you’ve been targeted by a recruitment scam, please report it to Innodata at
verifyjoboffer@innodata.com
and consider reporting it to the FTC at
ReportFraud.ftc.gov
.
About Delinea:
Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise.
What You Will Own:
— Price and packaging architecture across the portfolio: tiering, licensing metrics, add-on structure, bundling.
— Proposal quality into the monthly Price Committee: analysis, financial model, recommendation, and action register through to closure.
— Discount governance, including band policy and guardrails.
— Monetization for new categories: NHI governance, AI agent identity, StrongDM, consumption-based licensing.
— Commercial readiness at launch, ensuring packaging and pricing ship with the product.
— The single source of truth for pricing, packaging and quoting guidance, partnering with Product Marketing on seller enablement.
— Price realization, attach rate and competitive position, informed by competitor pricing, market benchmarks and win/loss data.
What We Are Looking For:
— 12+ years across pricing strategy, monetization, product management or product marketing, including 5+ years owning pricing as a named function.
— Experience building a monetization function where none existed: cadence, governance, documentation, analytical bench.
— Experience preparing and defending recommendations to a formal pricing committee or equivalent decision body.
— Demonstrated design of tiered packaging for enterprise software, strong financial modeling (pricing impact, ARR and expansion, discount optimization).
— Credibility with executive peers, holding a position on pricing under pressure without direct authority over sales or finance.
Strongly preferred:
— Cybersecurity or identity security (PAM, IAM, SIEM, endpoint); exposure to NHI, machine identity or secrets management.
— Consumption-, usage-, or outcome-based pricing models alongside seat-based subscription.
— Working knowledge of CPQ (Salesforce CPQ, Apttus); pricing through M&A integration or a major commercial model transition. MBA a plus.
Why Now:
Pricing at Delinea has been carried by people doing it well alongside a full portfolio, and the surface area keeps growing. The opportunity is to make monetization a professional discipline, with a decision forum that already works. This role is built for owning monetization end-to-end rather than managing an approval queue.
Why work at Delinea?
— Meaningful work, a culture of innovation and great career progression.
— Core values: Spirited, Trust, Respect, Ownership, Nimble, Global.
— Competitive salaries, meaningful bonus program, excellent benefits including healthcare insurance, pension/retirement matching, life insurance, employee assistance program, time off plans, and paid company holidays.
Delinea is an Equal Opportunity and Affirmative Action employer prohibiting discrimination and harassment of any type.
Candidates are required to complete comprehensive criminal background check, verification of education, and employment, and social media sites may be reviewed upon conditional offer of employment.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Vice President of Customer Success is responsible for ensuring Reltio customers achieve measurable business outcomes from their investment in Reltio’s cloud-native Context Intelligence AI ready data foundation. This leader will drive value realization and customer adoption of trusted, governed, and connected data as a foundation for operational systems, analytics, and AI.
Reltio’s customers are large, complex enterprises undergoing data transformation initiatives across domains such as Customer, Product, Supplier, and multi-domain data unification. Success in this role requires a deep understanding of enterprise data ecosystems, governance maturity, and cross-functional business value realization.
The VP of Customer Success will build and scale a global organization that ensures customers not only deploy Reltio successfully, but operationalize it as a mission-critical data platform—driving improved data quality, reduced operational friction, faster time to insight, and enablement of AI-driven use cases.
This role owns Gross Revenue Retention (GRR), customer adoption, expansion, and advocacy, and serves as the executive voice of the customer across Product, Engineering, and Go-To-Market teams.
Job Duties and Responsibilities:
Lead a world-class Customer Success organization capable of supporting Reltio’s growth ambitions which include increased renewal rates and reduced churn
Accelerate the expansion of our footprint within accounts through cross-sell and upsell
Improve overall lifetime value through higher product adoption, customer satisfaction and overall health scores
Accelerate new business growth through greater advocacy and customer reference-ability
Define and operationalize a value realization framework tied to measurable customer outcomes
Ensure customers successfully adopt Reltio as a system of record as the foundation for AI driven functions across enterprise data ecosystems
Define the right structure and account alignment to enable CSMs to be subject matter expertise in support of customers’ business outcomes
Define and operationalize a value realization framework tied to measurable customer outcomes
Successfully hire and scale a world-class, global team
Create a robust process for onboarding and ramping new team members
Build a culture of continuous learning and development both around best practices as well as build business knowledge to help drive value for customers
Align the company on a shared view of an ideal customer, including driving a segmentation of our customer base on key dimensions (e.g., business outcomes, industry, scale)
Map customer journey from pre-sales to implementation to go live and value realizations
Identify critical listening points across the journey and key metrics to measure impact
Develop clear, repeatable playbooks to drive impact at each step in the journey
Implement systems and processes to drive continuous improvement at each step of the journey
Create right processes and metrics to ensure CSMs are driving right account-level activities
Participate in an executive council of key customers and prospects to help shape and guide product and service improvements
Define and drive strategy around Customer Councils focused on specific industry or use case topics to drive engagement and thought leadership
Work with Marketing to create and deliver high-engagement customer conference (virtual, in-person, hybrid) to foster engagement within the customer base and drive thought leadership with prospects
Other duties and responsibilities as assigned.
Skills You Must Have:
Relevant Bachelor’s degree; preference for computer science or related degrees
A proven track record with 15+ years of experience in highly regulated environments including Life Sciences, Healthcare and Financial Services.
Experience with Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) and Infrastructure-as-as-Service (IaaS)
Ability to manage influence through persuasion, negotiation, and consensus-building
Ideally combined background of post-sale and sales experience
Strong empathy for customers AND passion for revenue and growth
Deep understanding of value drivers in recurring revenue business models
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
An enthusiastic and creative leader with the ability to inspire others
Excellent communication and presentation skills
Be sure to include any MDM, Cloud, Enterprise, SaaS experience.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$245,000
—
$300,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: San Francisco; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
Why this role?
Cohere has a strong AI narrative, the most deployable product, and a CEO who co-authored the foundational paper of modern AI. The company is positioned to become the transatlantic leader in sovereign AI for enterprise and government, and needs a storytelling engine to deliver that story at scale. This role sits within the team that is building that engine.
We're looking for an Executive Producer, Executive Communications to own and evolve Cohere’s narrative globally as we grow to become the transatlantic leader in sovereign AI. This is a rare opportunity to use video as the primary medium to share voices and tell stories of executives at one of the fastest growing companies in the most dynamic space in technology.
In this cross functional role, you will partner directly with C-Suite and VP executives, helping to determine how we talk to customers, partners, and employees. The role takes Cohere's narrative—the through-line that connects sovereign AI, transatlantic growth, and the product story—and turns it into the content the world sees and shares.
You will execute Cohere's strategic narrative through various forms of content including video, podcast, and in-house production. While the role flexes across formats, we see video as the primary and most effective medium. The Executive Producer has dual aims: to grow the personal thought leadership profiles of Cohere's senior voices on their own channels and to deliver Cohere's narrative to the market through company channels.
As Executive Producer, Executive Communications you will:
- Build and execute Cohere's strategic narrative across three storytelling surfaces: Executive Thought Leadership, Policy Storytelling, and Corporate Storytelling
- Partner with the VP Global Communications on narrative architecture and translating Cohere's narrative into content strategy and execution across the aforementioned three storytelling surfaces
- Audit and gap analyses across Cohere's senior voices including the co-founding team, CFO, Chief AI Officer, SVP Government Affairs, and various VPs supporting the business
- Develop content playbooks for predictable inflection moments (regulatory milestones, product launches, customer wins, IPO milestones) to be launched on executive and company pages
- Partner with Marketing to create content for company accounts
- Stand up the production function including stage capture systems, content atomization workflows, and freelance crew networks
- Build AI-enabled workflows using Cohere's own products (Command, North, Embed, Rerank) for transcript-to-asset pipelines, executive prep automation, and narrative consistency
- Initiate executive stage content capture and distribution at major events with lean, scalable production
- Conduct executive content audits and gap analyses across senior voices
- Refine and systematize content production workflows with predictable cadences
- Develop flagship thought leadership pieces and corporate storytelling output
- Scale successful surfaces based on impact analysis and team capacity
You may be a good fit if you:
- Have 8-10 years of experience building executive and corporate narratives from ideation through execution, ideally within a fast-paced, high-growth tech or AI environment
- Are adept are creating production workflows from scratch (stage capture systems, content atomization pipelines)
- Have experience in the high-paced broadcast television environment
- Have experience building trust and rapport with executives and senior leaders naturally
- Are scrappy. You thrive in thinking “outside the box” and find joy in marrying a problem to its solution
- Are highly organized and process-driven, with strong project management skills and a bias for action
- Bring high levels of creativity to communications – in format, channel, and storytelling
- Are comfortable navigating organizational dynamics and building strong relationships across all levels
- Thrive in ambiguous, fast-moving environments and know how to ruthlessly prioritize
Ideal Candidate Profile The successful candidate will have experience in strategic communications, content production, and executive storytelling, with the ability to build scalable systems and leverage AI tools. They should be comfortable navigating executive relationships, managing production workflows, and adapting content strategies based on performance data. Experience in tech/AI environments and familiarity with Cohere's product suite would be valuable assets.
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
seniorDallas, TX; Fort Worth, TX; Kansas City, MO; North Kansas City, MO; Oklahoma City, OK; Omaha, NE; Remote; Tulsa, OK
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Fort Worth, TX; Kansas City, MO; North Kansas City, MO; Oklahoma City, OK
УдалённоRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
ГибридheadSofia City, Bulgaria; Limassol, Cyprus
УдалённоГеография найма не уточнена
География найма не уточнена
УдалённоmiddleГеография найма не уточнена, офис: Канада
In Office - San Jose, California
География найма не уточнена
Atlanta, GA (Hybrid)
Atlanta, GA (Hybrid)
Washington, DC
New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
УдалённоSan Francisco; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities