Location: Ardmore, PA
About Ernesta
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion-dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role
Ernesta is looking for an experienced
Retail Trade Account Executive
to join our Retail team. This role will report to the Showroom Leader and be responsible for building and growing Ernesta’s trade business within the local design community.
At Ernesta, we believe long-term partnerships are more valuable than one-time sales. As a Retail Trade Account Executive, you will own and nurture relationships with interior designers, architects, and other trade partners—becoming a trusted resource for their projects and helping them incorporate Ernesta into their work.
You will be equally focused on
growing existing relationships and creating new ones
, proactively developing a pipeline of trade business through thoughtful outreach, exceptional service, and consistent follow-through. You will build relationships both inside and outside of the showroom, spending approximately
20–30% of your month in the local trade community
through firm and office visits, Lunch & Learns, industry events, networking, and other relationship-building opportunities.
This is an entrepreneurial sales role for someone who is energized by building a book of business, passionate about design, highly organized, and motivated by results. You will work closely with the Showroom Leader and Design Assistants to ensure our trade partners receive a best-in-class Ernesta experience from initial introduction through project completion and beyond.
What You’ll Do
Build and grow Ernesta’s local trade business
by developing meaningful, long-term relationships with interior designers, architects, and other trade partners.
Own a portfolio of trade accounts and proactively develop those relationships to drive repeat projects, retention, and revenue growth.
Identify, prospect, and acquire new trade accounts within the local design community through targeted outreach, referrals, networking, and community engagement.
Activate new trade accounts by understanding their business, introducing them to Ernesta’s products and services, and identifying opportunities to support active and future projects.
Business Development:
Spend approximately
20–30% of your month externally
meeting with the trade community through designer and firm office visits, Lunch & Learns, industry events, networking opportunities, and other relationship-building activities.
Develop a strong understanding of each trade partner’s business, aesthetic, project pipeline, and needs to provide relevant and personalized support.
Deliver exceptional product and design expertise across materials, construction, sizing, styling, custom services, and the Ernesta assortment.
Provide an elevated, consultative sales experience rooted in listening deeply and recommending solutions tailored to each project.
Maintain consistent and thoughtful follow-up across sample orders, open quotes, active projects, and previously engaged accounts.
Maintain an organized and actionable account pipeline, including clear next steps, project timelines, relationship activity, and opportunities for growth.
Partnerships within Retail and HQ:
Partner with Design Assistants and the Showroom Leader to deliver a seamless experience when trade partners bring clients or projects into the showroom.
Host and support showroom events that strengthen Ernesta’s presence within the local design community.
Share feedback from the trade community with internal partners to help improve our products, services, tools, and overall trade experience.
Track performance and maintain accountability to goals across trade revenue, new account acquisition, account activation, pipeline development, retention, and relationship growth.
Represent Ernesta externally with professionalism, integrity, enthusiasm, and a genuine passion for design.
What Success Looks Like
You develop trusted relationships with trade partners who increasingly turn to Ernesta as a resource for their projects.
You consistently grow revenue from your portfolio through repeat business and deeper account relationships.
You proactively build the business by creating new relationships rather than relying solely on inbound showroom traffic.
New trade accounts become active customers with meaningful project pipelines and repeat purchasing behavior.
You maintain a healthy and well-managed pipeline with clear visibility into opportunities, next steps, and expected timing.
You are known within the local design community as a knowledgeable, responsive, and reliable partner.
You work collaboratively with the showroom team while taking personal ownership of your accounts and results.
You consistently demonstrate Ernesta’s values of customer centricity, integrity, passion for design, collaboration, growth mindset, and reliability.
Qualifications Include
1–2+ years of relevant experience
within interior design, home furnishings, architecture and design sales, trade sales, account management, or a related design-focused industry.
Demonstrated ability to build strong professional relationships and develop trust with clients or accounts over time.
Passion for interior design, home décor, architecture, and the broader design community.
Entrepreneurial and self-motivated, with the drive to proactively create new business opportunities and grow a book of business.
Commercially minded and motivated by achieving sales and relationship-growth goals.
Highly organized with strong time management skills and disciplined follow-through.
Comfortable prospecting, initiating new relationships, and engaging people you have not previously worked with.
Confident communicating and presenting one-on-one and to groups, including designers, architects, and design firms.
Curious and consultative, with the ability to listen deeply, understand project needs, and recommend thoughtful solutions.
Solutions-oriented with sound judgment, business sense, high integrity, and a willingness to take ownership.
Comfortable managing multiple accounts, projects, quotes, samples, and follow-up timelines simultaneously.
Strong written and verbal communication skills across in-person, phone, email, text, and video interactions.
High level of comfort working across digital tools and systems used to manage customer relationships, communication, and sales activity.
Ability and willingness to travel locally for trade meetings, office visits, Lunch & Learns, and industry events.
Ability to work a flexible retail schedule as needed, including occasional evenings, weekends, or events based on the needs of the business and local trade community.
Nice to Have
Existing relationships within the local interior design, architecture, or home furnishings community.
Experience working in a high-end or design-focused showroom environment.
Experience managing a portfolio or book of trade, designer, or professional accounts.
Experience with custom products, textiles, rugs, furniture, or other home furnishings.
Experience with design tools, spatial planning, or custom measurement processes.
BA or experience working in a creative field such as interior design, architecture, art history, or a related discipline.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This role pays an hourly rate of $30/hour plus a quarterly bonus. The anticipated maximum annual compensation range for this role (including the quarterly bonus) is approximately $90,000.
#LI-Onsite
Location: Ardmore, PA
About Ernesta:
Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience. We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry.
Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings. Put simply, we believe more soft surfaces mean happier homes.
About the Role:
Ernesta is looking for an experienced
full-time
Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in our showroom located in Ardmore, PA. You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint.
What You’ll Do:
Set the industry standard for customer experience and sales
Drive sales through customer followup and outreach
Deliver exceptional design and product expertise to customers
Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint
Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone.
Advise customers on floor plan layout, material selection, and custom rug measurements
Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more.
Surprise and delight customers - exceed their expectations - create memorable experiences
Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc.
Maintain feedback loops to improve internal processes
Qualifications Include:
2+ years of experience in a consumer-facing role. 2+ years of direct consumer sales and/or account management experience is required.
Passionate about interior design and home décor. You stay up to date on home décor trends.
Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening
Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats.
High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc.
Great time management and organizational skills with high level of accountability
Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units.
This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours.
Nice to Have:
Experience with design tools and spatial planning
BA or experience working in a creative field, interior design, art history, architecture, etc.
Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills.
#LI-Onsite
Location: Remote Canada
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
About Our Team
Visual Design turns complex financial products into experiences customers can understand, trust, and remember. Through motion, illustration, and visual storytelling, we connect brand promise to product reality, bringing clarity and cohesion to every moment, from discovery and onboarding to everyday use.
We partner with Product Design, Brand, Content Design, Engineering, and Product Marketing to create expressive, accessible, and scalable experiences across Affirm’s ecosystem. Our role is to elevate the quality of execution, build visual systems that help teams move with consistency, and use craft to guide attention, explain value, and create moments of confidence and delight. We ensure Affirm does not simply work well - it communicates clearly, feels unmistakably our own, and earns customer trust at every touchpoint.
About the Role
We’re looking for a motion-forward Visual Designer who brings strong craft in animation, visual storytelling, and illustration. You’ll help elevate the quality and consistency of customer experiences across Affirm’s product ecosystem, using motion to guide attention, explain product behavior, improve comprehension, and create moments of clarity and delight.
This role sits at the intersection of product and brand. Your work will range from in-product interactions and animated illustrations to web, email communications, lifecycle journeys, and product launches. You’ll pair deep motion and visual-design craft with UX thinking and an understanding of design systems to create experiences that are cohesive, accessible, scalable, and purposeful.
You think holistically about end-to-end customer journeys, care deeply about craft, and understand how thoughtful motion and visual systems can make experiences both functional and emotionally engaging.
What You’ll Do
Design motion-forward experiences across in-app surfaces, web, email, lifecycle comms, and product marketing, with a focus on clarity, accessibility, performance, and storytelling.
Create animations, motion studies, animated illustrations, iconography, and interaction patterns that explain product behavior, guide attention, and improve customer comprehension.
Own defined visual and motion-design projects from concept and storyboarding through production and implementation, maintaining a consistently high level of craft.
Contribute to product-design initiatives by mapping user flows, developing interaction concepts, and carrying solutions through high-fidelity design and prototyping.
Create and extend reusable visual assets, motion patterns, guidelines, and components that strengthen Affirm’s product and communication systems.
Collaborate with Product Design, Design Systems, Product, Engineering, Brand, Content Design, Lifecycle, and Growth partners to deliver cohesive end-to-end experiences.
Prepare production-ready assets and specifications, partnering with engineers to ensure motion and visual details are accessible, performant, and implemented as intended.
What We Look For
3+ years of professional experience in motion, animation, visual, communication, or product design within a product-driven environment.
A portfolio demonstrating strong motion and visual-design craft, including animation, interaction, illustration, and storytelling across digital product experiences.
Strong knowledge of animation principles, including timing, pacing, easing, transitions, and choreography, and proficiency with tools such as After Effects, LottieFiles, Rive, or comparable software.
Mastery of tools including Figma, Adobe Creative Suite, After Effects, LottieFiles, and relevant 2D/3D animation tools.
Familiarity with HTML/CSS and the technical constraints of production environments (especially in email and mobile).
UX and product-design experience, including an understanding of user flows, interaction design, information hierarchy, and how motion can support an end-to-end experience.
Ability to storyboard, prototype, and articulate design decisions to technical and non-technical audiences alike.
Ability to independently deliver defined projects, communicate design rationale, incorporate feedback, and collaborate effectively with designers, engineers, marketers, and other cross-functional partners.
Pay Grade - J
Equity Grade - 4
Employees new to Affirm typically come in at the start of the pay range
. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).
CAN base pay range per year: $101,000 - $151,000
This posting is for an existing vacancy.
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: United States
Workplace: remote
Filevine is a Legal AI company delivering Legal Operating Intelligence for the future of legal work. Grounded in a singular system of truth, Filevine brings together data, documents, workflows, and teams into one unified platform—where modern legal work happens with clarity and consistency.
Powered by LOIS, the Legal Operating Intelligence System, Filevine connects context across every matter to transform legal operations from reactive to proactive. LOIS reads, understands, and reasons across your data to surface insight, automate complexity, and give professionals the clarity and confidence to see more, know more, and do more. Fueled by a team of exceptional collaborators and innovators, Filevine’s rapid growth has earned AI awards and recognition from Deloitte and Inc. as one of the most innovative and fastest-growing technology companies in the country.
Role Summary:
Every engineer pays a tax on slow builds, flaky tests, manual release steps, and tooling they have to work around. That tax compounds, and it’s paid by every team, every day, and it never shows up on a roadmap. This role exists to pay it down, so that everyone building software for legal teams can ship faster.
Today the largest known cost is the path from commit to production: GitLab CI for build, Octopus Deploy for release, across .NET, Python, and Svelte. That’s where you’ll start, and it isn’t where the job ends. The same mandate covers developer platform work, internal tooling, and purpose-built solutions for one team’s specific problem. What stays fixed is the measure: how much faster we ship, and how much friction you took out. You’ll have a strong hand in choosing the means. This is a senior individual contributor role, and your leverage comes from what you build and who you persuade.
What You'll Do:
Own and re-architect the path from commit to production, end to end, across three language ecosystems. It’s the largest single cost today and the first thing you’ll take on.
Build internal tooling that engineers adopt because it’s better, not because it’s mandated.
Build the platform layer where it pays for itself: self-service environments, paved paths, and shared infrastructure that teams should stop solving separately. Build one-off solutions where a single team’s problem deserves a purpose-built answer.
Expand our delivery metrics and use them to drive decisions and report progress.
Improve local development setup and onboarding, and bring AI-assisted development into our workflow deliberately.
What You'll Need:
Deep hands-on CI/CD ownership: you’ve designed and rebuilt pipelines, not just consumed them.
Real software engineering ability. This isn’t a configuration role; you’ll write code your peers respect.
Product sense for internal tools, and the ability to change how engineers work without the authority to make them. You treat engineers as users, you know the difference between what they ask for and what they need, and you earn adoption through better tools, clear writing, and credibility from having shipped.
Range across more than one language ecosystem at once: several dependency caches, several test runners, one coherent release process. We care that you’ve handled the variety, not that you’ve handled ours.
Fluency in how software delivery is measured: You know the metrics well enough to instrument them, read them honestly, and use them to choose what to work on. We make decisions on data, not whim.
Infrastructure-as-code and containerization in practice.
Nice To Have
GitLab CI at scale (runner fleets, caching strategies, reusable templates) or Octopus Deploy.
Build systems for .NET/MSBuild, Python packaging, or modern JavaScript build tooling.
Experience with monorepo tooling, pipeline observability, or security/compliance automation.
Prior background working as a product/feature software engineer
Compensation Information: $190k - $230k
The base salary range represents the low and high end of the salary range for this position. The total compensation package for this position will be determined by each individual’s location, qualifications, education, work experience, skills and performance. We believe in the importance of pay equity - the range listed is just one component of Filevine’s total compensation package for employees. This position is also eligible for a paid time off policy, as well as a comprehensive benefits package.
Cool Company Benefits:
- A dynamic, rapidly growing company, focused on helping organizations thrive
- Medical, Dental, & Vision Insurance (for full-time employees)
- Competitive & Fair Pay
- Maternity & paternity leave (for full-time employees)
- Short & long-term disability
- Opportunity to learn from a dedicated leadership team
- Top-of-the-line company swag
Privacy Policy Notice
Filevine will handle your personal information according to what’s outlined in our Privacy Policy.
Communication about this opportunity, or any open role at Filevine, will only come from representatives with email addresses using "filevine.com". Other addresses reaching out are not affiliated with Filevine and should not be responded to.
Location: United States
SingleStore is growing our Sales Development team, and we’re looking for hungry, motivated sales development professionals. The SDR team at SingleStore uses outbound prospecting tactics to generate opportunities for our sales team(s). Business development representatives are assigned to account-based territories for commercial, enterprise, and strategic target accounts. This team is a keen group with high business acumen and a hunter's mentality, comfortable generating their own leads.
Role and Responsibilities:
Generate a qualified sales pipeline for SingleStore targeted accounts ($100M - 1BN in annual revenue)
Actively prospect using phone, email, and social media; 50:50 split between outbound and inbound
Partner with up to 4 Account Executives on account plans and prospecting strategies
Identify key account stakeholders to generate opportunities for SingleStore
Maintain open communication and alignment with Account Executives and management
Quickly gain a strong understanding of the SingleStore value proposition and the database industry landscape (prior data experience is a plus)
Consistently achieve/exceed the monthly quota of qualified opportunities and meaningful interactions with new prospects
Required Skills and Experience:
1+ years of SDR (Inbound), or BDR experience in the software industry preferred
Strong business acumen, with the ability to become an expert on database management systems (DBMS) within your first 90 days
Proven track record of running high-volume outbound cadences via phone, email, and social media
Proven track record of achieving measurable lead and pipeline goals; references preferred
Formal sales training is a plus
Required to be available Tuesdays and Wednesdays for pipeline generation days with the team and overall training
What you’ll bring:
Comfortable operating in a fast-paced environment
An exceptional written and spoken communicator
Hungry for a career in sales or other areas of enterprise software
Comfortable reaching out cold to executive-level and technical prospects
Experience with sales tools like Salesforce, Outreach.io, Zoominfo, and LinkedIn
Highly organized & autonomous
Entrepreneurial and self-motivated
An ability to partner with and support co-workers and customers across time zones
SingleStore delivers the cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv.
Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.
To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.
SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses.
Location: London, England
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
£90,630
—
£122,617 GBP
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: New York, NY; Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
The Duolingo English Test (DET) is a high-stakes assessment used by institutions around the world. Its integrity depends on proctors making accurate, consistent, and defensible decisions — even when sessions present ambiguous evidence or new forms of cheating. As the Proctor Quality and Learning Manager (L3) in Scaling Operations, you will own the end-to-end quality standard and learning system that keep our global proctor network aligned and effective as security threats, technology, and workflows evolve. You’ll define what “correct” looks like, run our calibration and adjudication program, and build ongoing training that measurably improves decision quality. You will partner with Psychometrics, Security, Operations, Product, and Engineering to ensure our human and AI-assisted workflows meet rigorous accuracy standards before and after deployment. This is an individual-contributor role within DET Proctoring Operations, with functional leadership over Training Specialists and adjudicators executing the program.
🧠 You will...
Own the DET proctoring quality standard — maintain rubrics, decision rules, examples, and guidance that define accurate decisions across routine and difficult edge cases.
Lead calibration and adjudication — operate recurring Proctor Certification Test cycles, resolve disputed decisions, identify patterns of disagreement, and ensure outcomes are consistent and auditable.
Build and run an ongoing learning program — publish a forward-looking training calendar, deliver monthly interventions, and launch targeted training in response to quality signals, threats, or workflow changes.
Measure effectiveness — use calibration results, audits, and performance trends to identify learning needs, evaluate training impact, and decide when to clarify standards, retrain, or update guidance.
Guide specialist execution — set expectations for Training Specialists and adjudicators, assign deliverables, review outputs, and operate onboarding and certification that ramp new specialists quickly.
Maintain durable sources of truth — keep calibration, adjudication, and training runbooks current so critical processes are documented and auditable.
Evolve quality alongside proctoring — translate new threats and workflow changes into clear standards, training, and quality controls in partnership with Psychometrics, Security, Operations, Product, and Engineering.
Represent the proctoring craft — bring frontline proctor evidence into product experiments and workflow decisions; assess whether launched changes preserve decision quality.
Connect human and technology-assisted quality — establish benchmarks for AI-assisted workflows and validate automated capabilities against real sessions before deployment.
✅ You have...
5+ years in assessment development, scoring/rater quality, certification, quality assurance, or a field involving complex, consequential judgments; experience aligning reviewers to a shared standard through calibration programs.
Adult-learning program experience spanning onboarding, certification, ongoing training, remediation, and effectiveness measurement (beyond one-off materials).
Exceptional attention to detail and strong judgment in ambiguous cases; ability to produce clear, defensible decisions and guidance.
Analytical fluency to interpret quality data, disagreement patterns, and performance trends and translate them into practical interventions.
Clear written and verbal communication; ability to turn complex standards into precise, usable guidance and explain difficult calls.
Cross-functional leadership without formal authority; experience directing contractors or partners toward clear accountability and outcomes.
Demonstrated skill in quality standards and rubric design, building living systems with decision logs, change histories, and controls for auditability.
Experience defining quality benchmarks and validation methods for human–technology workflows, including AI-assisted processes.
Adaptability — comfort revising standards and programs as risks, products, and technology change.
⭐ Exceptional candidates will have...
Experience in language assessment, test security, remote proctoring, trust and safety, or fraud prevention in high-integrity environments.
Experience maintaining quality across large, distributed examiner/rater/reviewer/contractor populations.
Familiarity with assessment concepts such as inter-rater agreement, reliability, standardization, and performance monitoring.
Experience designing quality systems that span human judgment and technology-assisted workflows.
Familiarity with learning-management systems, assessment platforms, quality-audit tools, or operational analytics.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$142,800
—
$193,200 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Remote - Colombia
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Technical Account Manager
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help
companies and developers worldwide
build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support
diversity, equity & inclusion
wherever we do business.
About the job
Twilio is looking for an experienced Technical Account Manager who is going to be the designated technical support engineering contact for our strategic customers. As a designated TAM you will be supporting customers during
Central hours (9am to 6pm CT)
and working on the cases created by customers and resolving complex technical problems with potentially very costly and far-reaching consequences. You should have an interest in digging deep as well as be able to zoom out and look at the larger picture. The TAM delivers proactive guidance to the customer to provide added value through the use of Twilio technologies and deliver recommendations to make the customer’s environment less susceptible to business impacting downtime. You are able to remain calm and effective at higher workloads as well as excelling at prioritization and evaluation of situational urgency. There will also be the potential need to volunteer for holiday coverage on a stipend basis.
Responsibilities
In this role, you’ll:
Use your strong technical and diplomatic skills to address customer issues and provide customer feedback to Twilio’s Product and Engineering teams.
Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems with potentially very costly and far-reaching consequences.
Collaborate with your teammates and the Twilio Product and Engineering teams via Slack as well as filing JIRAs to report reproducible bugs.
Understanding customer trends, analyzing patterns, driving betterments and reporting what you observe to the management team in order to better improve our support process is a key part of the role.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
4+ years of relevant experience
Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
Broad capabilities to troubleshoot server-side code (Java, Node.js, PHP, C#, Python) and client-side JavaScript, with a good understanding of React and Redux
Skilled in troubleshooting network connectivity issues, with an understanding of TCP/UDP, and basics of SSL/TLS.
High competency in communicating complex technical issues to both technical and non-technical audiences via phone or email mediums
Comfortable in working with customers’ developers to troubleshoot use of the Twilio helper libraries.
Have an inquisitive mind to understand how things work
Advanced time management skills, ability to work well under pressure, and proficiency at developing workflows to increase troubleshooting efficiency while still following standard processes and procedures.
Excellence in task prioritization and evaluation of situational urgency.
Interest in utilizing customer feedback to identify and drive improvements in our products.
Enthusiasm for interacting and collaborating with other departments within Twilio in your search for the solutions our customers need.
Ability to stand in the customer’s shoes and demonstrated dedication to the customer experience.
Experience in managing dedicated customer accounts.
Desired:
Understanding of Telecoms and VOIP including WebRTC and SIP
Location
This role will be remote and based in Bogota, Colombia, providing support during 9am to 6pm Central Time
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Worldwide; Philippines
APPLICATION INSTRUCTIONS:
If you’ve already completed the 20four7VA Recruiting Process—including the Final Interview—or have previously been contracted by a 20four7VA Client, please make sure to apply via the
20four7VA Team Portal
for faster processing.
Log in using your 20four7VA-issued email address to access the portal.
If you’ve just logged in to the Team Portal, please proceed to review the Independent Contractor Opportunity outlined below.
💡 Quick Tip: Upload your resume first—this will automatically populate most of the fields in the application form. Let the magic happen!
If you're interested in this opportunity, click APPLY TO POSITION to proceed.
********************************************************************
Title: CPT-11586 Customer Service Virtual Assistant
Independent Contractor – CPT-11586 Customer Service Virtual Assistant/Business Support VA/Junior-Advanced Level (Remote).
Overview
20four7VA is seeking offshore independent contractors to deliver remote services to clients worldwide, with a primary focus on developed markets such as the United States, the United Kingdom, Canada, and Australia.
A satellite services company is seeking a reliable and customer-focused Customer Service Virtual Assistant to provide phone, email, and administrative support to its customers.
The VA will be responsible for handling inbound customer calls, assisting with inquiries, providing information regarding billing and service timelines, supporting activation and deactivation requests, handling login-related concerns, and completing callbacks when necessary.
The role will also involve updating the company's CRM through accurate data entry and providing professional customer care throughout each interaction.
The ideal candidate should have excellent communication skills, strong attention to detail, and the ability to remain patient and professional when assisting customers with questions or service-related concerns. Previous telecommunications, satellite, cable, internet, or similar customer service experience is strongly preferred.
The objective of each engagement is to assist the client in improving business efficiency, enhancing service delivery, or supporting operational functions through high-quality, task-specific services rendered by a qualified contractor.
Scope of Services
Contractors will be required to provide services that align with the following client tasks:
Customer Service & Phone Support
Answer inbound customer calls professionally and efficiently
Assist customers with general inquiries and service-related concerns
Provide accurate information regarding billing, service timelines, and account-related matters
Provide clear explanations and guidance based on established company procedures
Handle customer concerns with patience, professionalism, and empathy
Provide a positive customer experience throughout each interaction
Identify issues that require escalation and provide the appropriate support or next steps
Activations, Deactivations & Account Support
Assist customers with activation and deactivation requests
Follow established procedures for processing service changes
Provide customers with information regarding activation/deactivation timelines and requirements
Assist with login and account-access queries
Document customer concerns and actions taken
Escalate technical or account issues when they fall outside the VA's scope
Follow up on escalated concerns when required
Callbacks & Email Support
Make outbound callbacks to customers when necessary
Follow up on unresolved inquiries and previously discussed concerns
Respond to customer emails when required
Ensure email responses are clear, professional, and aligned with company guidelines
Maintain timely follow-up on pending customer concerns
Document relevant phone and email interactions
CRM & Administrative Support
Update and maintain customer information in the CRM
Perform accurate data entry and record updates
Log customer interactions, inquiries, and outcomes
Maintain organized and up-to-date customer records
Ensure all required information is properly documented
Assist with other routine administrative and customer service tasks as needed
Each engagement is based on a defined scope of work and is governed by an independent contractor agreement. Services must be performed professionally, with adherence to any timelines, guidelines, and deliverables agreed upon in writing.
Skills
The Contractor must demonstrate proficiency in the following, depending on the Client’s requirements:
Customer service or call center experience required
Inbound call-handling experience required
Strong spoken and written English required
CRM/data-entry experience required
Experience handling billing or account-related inquiries preferred
Experience processing service activations and/or deactivations preferred
Telecommunications customer service experience strongly preferred
Satellite, cable, internet, wireless, or similar industry experience is a strong advantage
Experience handling customer escalations preferred
Email-based customer support experience preferred
HubSpot experience is a significant advantage
IDEAL CANDIDATE PROFILE
Customer-focused, patient, and professional
Excellent spoken and written English
Comfortable handling a high volume of customer inquiries
Strong phone communication and active listening skills
Able to explain billing, account, and service information clearly
Detail-oriented with accurate data-entry skills
Organized and reliable with strong follow-through
Comfortable handling both phone and email communication
Able to identify when an issue needs to be escalated
Comfortable learning and following established processes
Able to maintain professionalism when dealing with frustrated or concerned customers
Previous
telecommunications or telecom customer service experience is strongly preferred
Experience in satellite, cable, internet, wireless, or other communications-related industries is a plus
APPLICATION SOFTWARE KNOWLEDGEABLE / REQUIRED
3CX Phone Dialer
– Provided by client
HubSpot
– Nice to have / significant advantage
CRM / Customer Management Systems
Email Platforms
Basic Data Entry Tools
Work Schedule
Contracted Hours per Week: 40 Hours
Scheduled Working Days: Monday through Friday (unless otherwise mutually agreed in writing)
Daily Working Time: 12:00 PM – 9:00 PM EST
Note: The Company will make reasonable efforts to align the Assigned VA’s schedule with the Client’s preferred hours as set forth above. However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW. Any changes must be mutually agreed to in writing through a revised SOW.
Terms of Engagement
Contractors will operate under a Master Services Agreement and a Statement of Work
This is not an offer of employment; contractors are not employees of 20four7VA or any client
All compensation is processed through 20four7VA according to the terms of the engagement
Role Summary & Requirements
REQUIRED SERVICE: Business Support
REQUESTED EXPERIENCE TIER LEVEL: Junior, Senior, and Advanced Level
Contracted Hours per Week: 40 hours/week
Daily Working Time: 12:00 PM – 9:00 PM EST
Scheduled Working Days: Monday-Friday
REPORTING TO/POC: To Be Determined
Number of VAs: 1
GENDER PREFERENCE: None
LANGUAGES SPOKEN/PREFERENCE: English
ACCENT PREFERENCE: Minimal/Neutral to None
REGION PREFERENCES: Philippines
What we offer
Competitive rates
Weekly payments
Various open roles are available
Free training and upskilling
Constant support and guidance
A vibrant community always ready to support you
And more!
Location: APAC Remote; EMEA Remote
About
Customer.io
Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day.
Customer.io
powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data.
About the role
Hi, my name is Lauren, Senior Manager of Customer Success at
Customer.io
, and I'm looking for a Customer Success Manager to join our Mid-Market, APAC or EMEA team.
You'll own the success of a dedicated portfolio of roughly 40-60 Mid-Market customers — acting as their strategic advisor from onboarding through long-term adoption, and driving commercial outcomes across your book of business. You'll partner closely with Account Management, Technical Support, Product, Solutions, and Engineering to help customers realize real value throughout their lifecycle.
We don't need you to be a marketing expert or a deeply technical one. We need someone who's an expert at asking the right questions — someone who digs until they find the real problem, not just the reported one, and who can influence a customer to make progress and move through blockers. You'll be curious and eager to understand our app well enough to take a customer's use case and turn our features into outcomes that matter to them.
What we value
Curiosity about the business behind the customer:
You're genuinely interested in how companies operate and enjoy learning your customers' industries and goals. You ask about the
why
behind a request before recommending a solution.
Trusted advisor, not ticket-taker:
You build relationships that turn you into a strategic partner rather than someone who simply answers questions. You have well-formed opinions about customer experience and aren't shy about sharing them.
Ownership of commercial outcomes:
You see CS as a value and growth engine. You take ownership of outcomes across your book and naturally look for opportunities to create more value, partnering with AM on retention and expansion.
Comfort in ambiguity:
You thrive on complex, open-ended customer challenges — bringing together business context, technical understanding, and creativity to solve them. You're calm under pressure, highly organized, and able to juggle competing priorities across a full portfolio.
AI-forward thinking:
You're comfortable using AI tools to improve your own productivity and your customers' outcomes, and you bring a growth mindset toward experimenting with new AI-powered ways of working.
What you'll do
Manage a dedicated portfolio of ~40-60 Mid-Market customers as their strategic partner across the full customer lifecycle
Lead onboarding — running kickoffs and milestone check-ins, and guiding customers to their first measurable outcomes
Build a deep understanding of each customer's goals and translate them into measurable, mutual success plans
Provide proactive, consultative guidance through regular strategic touchpoints and value-driven conversations
Monitor customer health, spot adoption trends, and address risks before they impact success
Partner with Account Management to support retention and expansion, and coordinate with Technical Support, Product, Solutions, and Engineering when deeper expertise is needed
Own escalations end to end — from identification through resolution — keeping customers informed and confident throughout
Advocate for your customers internally by sharing product feedback and influencing improvements to the customer experience
Drive AI adoption across your portfolio — coaching customers on AI-powered solutions and modeling what AI-native Customer Success looks like
Contribute to the broader CS organization by sharing best practices, improving playbooks, and participating in webinars and enablement initiatives
What we're looking for
2+ years as a Customer Success Manager for technical products, in a SaaS environment
Experience communicating with software developers in a technical capacity
Opinionated about customer experience — you should have well-formed views in order to give customers strategic advice
Fluency in French, Russian, and/or Spanish (we are prioritizing multilingual candidates for this role)
Located in Australia, New Zealand, United Kingdom or Ireland
Bonus: experience designing lifecycle messages
Compensation & Benefits
We believe in transparency. The salary for this role is
$80,000 USD
(or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build.
We know our people are what make us great, and we're committed to taking great care of them. Our inclusive benefits package supports your well-being and growth, including
100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family
. We also offer
16 weeks paid parental leave, unlimited PTO
, stipends for remote work and wellness, a professional development budget, and more.
See full benefits here →
Our Process
No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision.
30-minute video call with Recruiter
45-minute video call with Hiring Manager
45-minute Homework Review Call + feedback with potential team members
All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process.
Customer.io
recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact.
Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official
Customer.io
letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact
jobs@customer.io
.
Join us!
Check out our
careers page
for more information about why you should
come work with us!
We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.
Location: Las Vegas, United States
Art Gallery Sales Consultant
Build Relationships. Close Sales. Represent World-Class Art.
Park West Gallery, the world's largest independent art dealer, is seeking a motivated sales professional to help clients discover and collect exceptional artwork in our Las Vegas gallery.
For more than 55 years, Park West Gallery has introduced millions of collectors to fine art through galleries, museums, online events, and luxury destinations around the world. We represent internationally recognized artists and provide clients with access to one of the most diverse collections in the industry.
We are looking for individuals who excel at building relationships, creating exceptional customer experiences, and converting opportunities into sales. Art experience is welcome, but sales talent, professionalism, and a consultative approach are what matter most.
Previous success in luxury retail, hospitality, automotive, real estate, business development, or other relationship-driven sales environments is highly valued.
Position Overview
As an
Art Gallery Sales Consultant
, you will engage with gallery visitors, collectors, and prospective buyers while delivering an exceptional customer experience. You will build long-term client relationships, present artwork and collections, and guide clients through the purchasing process.
Success in this role requires strong communication skills, a relationship-focused sales approach, and the ability to thrive in a goal-oriented environment.
Key Responsibilities
Welcome and engage visitors in a professional and knowledgeable manner.
Build and maintain relationships with existing and prospective collectors.
Conduct consultative sales conversations to understand client interests and collecting goals.
Present artwork, artists, and collections in an engaging and informative manner.
Follow up with prospective and existing clients by phone, email, and other communication channels.
Manage the sales process from initial inquiry through final transaction.
Generate repeat business through exceptional customer service and relationship management.
Assist with gallery events, artist appearances, exhibitions, and promotional activities.
Maintain accurate client and sales records.
Collaborate with client services and operational teams to ensure an exceptional customer experience.
Consistently work toward individual and team sales goals.
Qualifications
2+ years of experience in sales, luxury retail, hospitality, business development, real estate, automotive sales, or another customer-facing environment preferred.
Demonstrated ability to build relationships, identify customer needs, and close sales.
Strong communication and interpersonal skills.
Strong organizational and follow-up skills.
Ability to manage multiple priorities in a fast-paced environment.
Professional demeanor and presentation.
Art knowledge is welcomed but not required. We provide training on our artists, collections, and sales process.
Compensation & Benefits
Compensation consists of a monthly base salary of $3,658 plus commission opportunities and event-based earnings. Total compensation varies based on individual sales performance.
Significant earning potential for top performers.
Paid Time Off (PTO).
Training and ongoing professional development.
Career advancement opportunities within an international organization.
Optional benefits available based on eligibility and selected coverage options.
Schedule
Gallery Hours
Sunday – Thursday: 10:00 AM – 9:00 PM
Friday – Saturday: 10:00 AM – 10:00 PM
Typical Shifts Include
9:45 AM – 6:15 PM
12:30 PM – 9:00 PM (Sunday – Thursday)
1:30 PM – 10:00 PM (Friday – Saturday)
Employees are scheduled five days per week based on business needs. Schedules vary and typically include evening, weekend, and holiday availability.
Location
Las Vegas, Nevada (On-Site)
Park West Gallery is an Equal Opportunity Employer and considers all qualified applicants without regard to any legally protected status.
Employment may be contingent upon successful completion of a background check, where permitted by applicable law.
Salary: $43,896 – $120,000 / year
Location: San Francisco
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into focused team priorities and measurable results.
- Sound technical judgment and the ability to earn credibility with senior engineers and influence cross-functional partners.
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: New York
Workplace: Hybrid
WHY HARVEY
At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
ROLE OVERVIEW
Harvey is building AI-native software for professional services. Our customers trust us with some of the world's most sensitive information, making security fundamental to everything we build. As a leader on our Product Security team, you'll help embed security into our engineering organization, enabling teams to build quickly and securely as we scale.
Reporting to the Senior Director of Product Security, you'll help shape our product security roadmap and lead a team of engineers in delivering it. Your team will own defined areas of Harvey's production surface, working closely with product and platform engineers to shape architecture, influence design decisions, and build security tooling. You'll combine people leadership with sound technical judgment to protect our customers and make secure development easier across Harvey.
WHAT YOU'LL DO
You'll partner directly with our Senior Director of Product Security to translate the broader security strategy into focused priorities and measurable outcomes for your team. You'll hire, develop, and lead Product Security Engineers, establishing clear ownership and helping them become trusted partners to their engineering counterparts. Working closely with Engineering, Product, Infrastructure, and Security, you'll align security investments with business priorities and the technical realities of our platform.
Day to day, you'll own your team's planning, prioritization, and delivery. You'll provide technical direction on architecture reviews, threat modeling, and remediation, helping engineers navigate complex security tradeoffs. You'll scale the team's impact through automation, developer tooling, and secure-by-default patterns, while using what your team learns to improve our security standards and engineering practices. You'll communicate risks and progress to engineering leaders, build alignment on priorities, and hold the team accountable for meaningful improvements to Harvey's security.
WHAT YOU HAVE
- Experience managing Product Security or Application Security engineers at a growing technology company
- A strong engineering background with deep expertise in modern application security and cloud-native architectures
- A track record of delivering security improvements through engineering, automation, and close partnership with development teams
- Experience hiring, mentoring, and developing security engineers, with a focus on technical growth and clear ownership
- The ability to translate broader security goals into
COMPENSATION
$272,000 - $390,000 USD
DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74.
#LI-DZ1
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as our next Principal Presales Engineer on Twilio’s New Business Communication team!
About the job
This position is needed to enable our customers to build the future of communications. The Twilio Principal Presales Engineer role is a critical part of the sales team, responsible for delivering the technical win for customer accounts. They lead the technical pre-sales relationship, propose technical architectures, demonstrate the product, anticipates concerns, and offers creative solutions. They build customer trust in Twilio solutions.
Principal Presales Engineers should be comfortable engaging a CEO or sketching out an API flow on a whiteboard with customer software engineers.
As a Principal Presales Engineer, you will be fully autonomous. You will be capable of driving the technical side of all but the most complex opportunities independently. Furthermore, you will provide leadership and deal support within the Solutions Engineer organization, driving the design and execution of medium to large projects with feedback from other engineers, participating in architectural decisions on the team, and coordinating with other Twilio teams such as product.
Responsibilities
In this role, you’ll:
Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP, design documentation, technical presentations and enablement sessions
Lead technical discovery sessions with customers to uncover their needs and difficulties, demonstrating our capability to facilitate their success and address their challenges effectively
Build and present powerful and complex presentations and product demos to help showcase the capabilities of Twilio Communications Products
Establish yourself as a trusted advisor to our customers, introducing innovative solutions and architectures that catalyze and propel innovation
Contribute to the broader Solutions Engineering community through knowledge sharing, constructing demonstration materials, and creating reusable presentations
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
Minimum of 8 years in a solutions engineering (presales) role, specializing in the sale of complex technical products, or 10+ years of professional experience supporting technical products, along with customer-facing experience, particularly in delivery or consulting.
Excellent communicator and presenter able to gain audience confidence
An engaging storyteller - you can gain audience confidence and communicate complex topics to multiple levels of audience.
Ability to build a deep understanding of a customer’s communications needs and guide them to a technical solution
Customer focused problem solver, adept at striking the balance between crafting innovative technical solutions and prioritizing the customer's best interests.
Excellent time management and prioritization skills, and ability to handle competing priorities in a fast-paced environment
Previous software development experience in one or more of the following areas:
Backend (Java, C#, Node.js, Python, PHP)
Web development (JavaScript, HTML/CSS, frontend frameworks - React, Vue.js, Angular)
Building with REST APIs
Bachelors and/or Masters degree in a technical discipline (Engineering, Mathematics, Computer Science,) or equivalent practical experiences
Desired:
Experience with new business accounts and evangelizing new use cases and technology
Familiarity with cloud platforms (Amazon Web Services, Google Cloud, Microsoft Azure) and cloud application architecture.
Previous experience in Telecom, SIP, Contact Center, or Security
Experience with sales methodologies
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 25% travel is anticipated to help you connect in-person in a meaningful way.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note this role is open to candidates outside of California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Minnesota or Vermont : $138,872.00- $173,590.00.
Based in Washington D.C., Illinois, Maryland, Massachusetts or California (outside of the San Francisco Bay Area): $146,592.00 - $183,240.00.
Based in New York, New Jersey, Washington State, or the San Francisco Bay area, California: $154,304.00 - $192,880.00.
This role may be eligible to participate in Twilio’s equity plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information
Applications for this role are intended to be accepted until November 19, 2026 but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: London, UK
Workplace: Hybrid
Sensor Tower’s digital intelligence platform provides unparalleled insight into market trends, advertising, competitor’s strategies, and consumer/user audience across mobile, web, and gaming. Sensor Tower’s insights are trusted by more than 2,500 enterprises worldwide across tech, retail/commerce, entertainment/media, gaming, consumer packaged goods and finance.
Role Summary:
As a Customer Support Specialist, you’ll be on the front lines of customer interaction, playing a vital role in delivering exceptional service and resolving inquiries efficiently and empathetically. In this role, you will gain hands-on experience within the fast paced, ever evolving mobile app ecosystem and have the opportunity to engage directly with executives and team members from high growth companies. You’ll also collaborate across departments, working closely with product, engineering, and operations teams to ensure a seamless customer experience and to provide feedback that helps shape the future of our platform. Fluency in French (written and spoken) to effectively support French-speaking clients and partners.
Full time / London - Hybrid (2-3 days in office) - French Speaking
Responsibilities:
- Provide expert support to customers and the internal sales team by responding to queries in a timely and accurate manner.
- Troubleshoot and resolve issues by gathering technical details, replicating problems, and using internal tools to identify root causes.
- Collaborate with cross functional teams to escalate complex issues, log bugs, and clearly communicate technical solutions to users of varying technical backgrounds.
- Provide high priority support and platform overviews on an ad hoc basis to a designated group of strategic accounts.
- Act as a bridge between internal teams, sharing relevant customer feedback to improve the platform.
- Identify gaps in resources based on common customer pain points.
- Educate users on new updates, tools, and best practices to tailor to their use cases
- Report on key customer service metrics and identify noteworthy trends to the Team Director.
Qualifications:
- At least 4-5 years of experience in a data analysis customer facing role (customer service, care, or success).
- Fluency in French/English
- Background in mobile analytics, consumer behavior, or digital advertising strongly preferred.
- Passionate about providing exceptional customer experience.
- Strong attention to detail and ability to manage multiple tickets or issues at once.
- Comfortable working with and supporting global brands across diverse markets.
- Genuine interest in building and growing a career within customer support.
- Technical experience in initial troubleshooting of front end bug/network issues.
- Ability to read and interpret data visualizations or logs to guide troubleshooting.
- Experience working cross functionally with Product, Engineering, or Data teams.
- Proactive in spotting recurring issues and patterns in customer inquiries.
Nice to have:
- Hands-on experience with platforms such as Zendesk, Mailgun, Kibana, and Salesforce.
- Knowledge in assisting global users with API questions, data import/export execution, and platform integrations.
Fraud warning:
It's common for scammers to create positions that look legitimate on other sites. To ensure your submission is considered, only apply for positions at Sensor Tower through our company website or through posts directly associated with Sensor Tower company profiles on sites such as LinkedIn, Indeed, BuiltIn or Hackajob. At no point will Sensor Tower ever ask for money, credit card, or bank account information to complete a job application. Communications received from Sensor Tower are only sent by e-mail addresses ending in sensortower.com http://sensortower.com. All Sensor Tower interviews will be conducted via phone or Zoom. At no time will a conversation be moved to an alternative email outside of sensortower.com http://sensortower.com or text. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume when applying.
To all recruitment agencies:
Sensor Tower does not accept third party resumes. Please do not send resumes to our jobs alias, Sensor Tower employees or any other organization location. Sensor Tower is not responsible for any fees related to unsolicited resumes. Sensor Tower will not pay any third-party agency or company that does not have a signed agreement with Sensor Tower.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Location: United Kingdom
Brainlabs is the independent, founder-led agency building the future of media. We have over 1000 Brainlabbers based across the global, all united through the 12 principles laid out in our Culture Code. We're full-service, with people and AI agents working side by side, all aligned to one thing: maximizing our clients' revenue through a genuinely scientific approach to media. If you want to help play your part in achieving this for the world's biggest brands in an environment that will support and challenge you in equal measure, this is where you do it.
What's the role
In this role you’ll develop innovative, challenger data strategies across a portfolio of clients. As part of the growing data strategy community at Brainlabs you will have an positive impact on our data strategy capabilities and value-add for our clients. You’ll build mid-term data-centric strategic plans that deliver real business performance growth for clients using data, analysis and insight that aligns with and delivers the overall growth strategy for the client. You’ll know how to drive marketing transformation through data insights, diagnose brand challenges effectively and build frameworks to measure client brand growth and media effectiveness.
What you do
You’ll diagnose data challenges and set the overarching strategic vision for key clients.
Drive adoption and champion usage of technology (AdTech, MarTech and Brainlabs proprietary Tech) for your clients.
Create first party data (1PD) strategies and unlock access to this data for media execution
Provide data leadership in pitches, being responsible for the data and technology thread across all planning and media activation ensuring real client growth.
Contribute to the growth and strategy, helping to shape the future direction of the Data Strategy team and wider strategy and planning team.
Who you are
Considerable experience of delivering data strategies to leading clients either within a market or across a region
Proven data capabilities and ability to utilise data insight to drive media and marketing effectiveness
A great storyteller capable of translating data into real world insights
You’re a ‘ knowledge builder’ and are excited at growing and coaching those around you
A innovative thinker, able to create and deliver challenger strategies
How you succeed
You will live our culture code every day!
Annual data revenue target met, demonstrating YoY growth for your Client Hives
You’ll become an indispensable strategic adviser for your clients
Award wins for your strategic data approach
You’ll have proof-point where you have effectively articulated the Brainlabs data strategy proposition, products, tech and services
Have positive feedback based on how your strategies have answered clients’ marketing challenge and grown the team
Have a ‘book of value’ which showcases, through case studies, how your work has delivered material business growth/value for clients.
Increasing profile in the media world in your market prompting Brainlabs.
What happens next?
We know searching for a job is tough and that you want to find the best career and employer for you. We also want to ensure that this position is the best fit for both you and us. Therefore, you will participate in a comprehensive interview process that includes skills interviews with our team. The goal of this process is to allow you to get to know us as we learn more about you.
A note on our offices:
We pride ourselves in being a company with an office-centric culture and, for the majority of roles we expect people to be in commuting distance of the office and come in for around 3 days per week.
Brainlabs actively seeks and encourages applications from candidates with diverse backgrounds and identities. We are proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!
For details regarding our data processing activities, please refer to our
Candidate Privacy Notice
Protect Yourself from Job Scams:
We've been made aware of fraudulent job offers circulating in Brainlabs' name. Your safety is our priority, so please stay vigilant. Brainlabs will never ask you to transfer money, pay for a job opportunity, or request sensitive information such as Social Security numbers, banking details, or passwords via email, WhatsApp, or unsecured channels. Our official hiring communications only come from verified email domains (@brainlabsdigital.com, @brainlabs.ai, @exverus.com, @jacknimble.com.au, @sparro.com.au) and trusted platforms including Greenhouse, Upwork, Yuno Juno, and Remote. If you receive a suspicious message claiming to be from Brainlabs, do not engage. Instead, forward it immediately to
security@brainlabsdigital.com
. We're committed to protecting our community and ensuring a safe candidate experience. Thank you for your vigilance.
Location: Santa Clara, CA
Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations. Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions. Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment. Join us and become a part of a company that is shaping the future of technology. At LG, we strive to make Life Good for Everyone.
LG NOVA, LG Electronics North America Innovation Center
You are not applying for a job. You are here to found LG's next company.
LG NOVA builds new ventures and spins them out as real businesses. We are looking for a small group of founders to validate and launch the next one, with LG's balance sheet and government relationships behind them. We are recruiting now for our next Founder in Residence cohort, with the first 90 day validation sprint targeted to begin on
December 1, 2026.
This is a founding seat, not an advisory one. If the venture proves out, you lead it as Founder and CEO.
The mandate is open on purpose
We are not handing you a problem to solve. The strongest ventures come from founders who already see something the market has missed, so we are domain agnostic by design. While we stay open on the domain, we are focused on AI enabled software ventures with strong commercial potential.
We are looking for candidates with experience building, leading, or commercializing businesses at the core AI layer or adjacent products/tools, rather than mainly building applications using AI. The strongest candidates bring experience and a solid understanding of the AI lifecycle, including model training or fine tuning, evaluation, deployment, inference, optimization, and production scale operation. This experience may come from technical development, product leadership, or building and commercializing AI platforms and infrastructure businesses. Hands-on engineering experience is valuable but not required.
Relevant areas of business may include:
AI Management, Development Platforms
Agentic Coding, Dev Automation
Agent Orchestration, Workflow Automation
AI Safety, Security, Compliance
Data Infrastructure, Data Generation, Curation
Relevant experience may include model training infrastructure, inference and serving, model optimization, AI runtimes, agent infrastructure, orchestration, evaluation, observability, governance, data infrastructure, or AI native developer platforms. You should understand model and data pipelines, compute and performance trade offs, production reliability, and the economics of running AI systems at scale.
Strong preference goes to candidates who have built, led, or commercialized reusable AI infrastructure, platforms, or developer tooling that many applications or enterprise customers can build on. We value founders who can translate technical capabilities into differentiated, commercially viable B2B ventures, supported by strong customer relationships and a track record of generating revenue.
Bring the problem you have unfair insight into, the buyers you already know, and the conviction that it should exist as a company. Every venture in this cohort is AI native.
We are building software only, so no hardware, and nothing capital intensive to get off the ground. The industry is yours to pick, but for this cohort we are not considering health or clean tech, which sit with other teams at LG NOVA, so if that is your space this is not the cohort for it.
This is not an accelerator. We are looking for founders who want to build and validate a new venture from the ground up. If you already have a company or a product you are trying to push forward, this is not the right fit.
Who we are looking for
You are a domain operator with deep access to the buyers in your space. You have built or commercialized something real and have raised funding before. People in your industry take your call. Maybe you founded before, maybe you raised before, maybe you ran a business line that behaved like a startup. You move fast when the path is unclear, and you close.
The profile we want
Founder, repeat founder, or founding executive experience
Deep expertise and credibility in a specific industry or problem space
A live network of buyers and decision makers in your domain that you can call on
A track record of building, commercializing, or scaling something new
Comfort in ambiguity with a bias toward evidence and revenue
A clear view on why AI makes your venture buildable now and not three years ago
What LG NOVA offers
You get resources most early founders would fight for.
Competitive compensation at market rates while you do the work
A concept testing budget so you can put real money behind proving demand
A budget of up to $500K to carry a validated idea toward commercialization, setting you up for a Seed round
Government partnerships across multiple US states that open real doors to pilots, design partners, and first customers
An LG backed fund that gives validated ventures a direct path to capital, so you are not starting your raise from zero
Market research, market sizing, and financial modeling done alongside you, not billed back to you
Engineering services to help you test and build
Equity in the venture you validated and commercialized if it progresses to a Seed round
You validate. We resource it.
How the program runs
The program runs in two sprints.
Sprint 1 is 90 days of validation
. You define a specific high value problem, identify the economic buyer, test willingness to pay, and generate hard evidence that a venture should exist. The point is proof, not a product.
We run this in the open with you. You meet with us weekly to review progress and evidence, and at set checkpoints around Day 30, 45, and 60 we decide together whether to sharpen the concept, redirect it, or stop it. Redirecting or stopping a concept early is part of how this works, not a mark against you.
Sprint 1 ends with a panel review on Day 90. That panel decides whether the venture continues into Sprint 2.
Sprint 2 is around 180 days of building toward venture formation
. You move from evidence to commercialization, early customers, and the foundation of a company. If the venture earns it, you become Founder and CEO of a new business built with LG behind you.
What you will do
Develop and sharpen a venture thesis in a space you know cold
Run buyer discovery with the people who actually hold the budget
Pin down the economic buyer, the budget owner, and how they buy
Validate the pain, the workflow, and the real size of the demand
Design and test a paid pilot, a design partner program, or an early offering
Secure concrete evidence of willingness to pay, whether a paid pilot, a signed letter of intent with commercial terms, or a design partner agreement, from a named buyer
Build the commercialization plan and the business model
Bring back a recommendation grounded in what the market told you
What success looks like by the end
A clearly defined venture opportunity
A validated customer and economic buyer
Hard evidence of demand
A credible path to revenue
Signed design partners, pilots, or customer commitments
A commercialization plan that scales
Enough conviction that LG should invest and build
The details
This is a contract, hybrid role based in Santa Clara, California, structured as two consecutive sprints. It is a full-time, exclusive engagement. While you are in the program you are not building, advising, or holding an active role in another startup, including as a passive or part time founder. Your focus is this venture and nothing else.
Compensation is annualized and paid during each sprint.
Sprint 1, the first 90 days, pays an annualized equivalent of $180,000 to $200,000
, plus a dedicated concept testing budget.
Sprint 2, around 180 days, pays an annualized equivalent of $200,000 to $240,000,
contingent on completing Sprint 1 and being selected to continue into commercialization.
The ventures built here are LG ventures. The work and IP you create during the program belong to LG NOVA, and in return you share in the upside through equity if the venture progresses to a Seed round, and the path to Founder and CEO if it spins out.
We are selecting a very small, highly selective founding cohort for this round, so the bar is high and the opportunity is real. If your venture spins out and you step into Founder and CEO, your executive package, including salary, equity, and other terms, is negotiated separately as part of forming and financing the new company.
Location & Work Schedule
This hybrid role requires eight hours of onsite work each Tuesday, Wednesday, and Thursday at our Santa Clara office. Mondays and Fridays may be worked remotely.
#LI-JH1 #HYBRID
Recruiting Range
$180,000
—
$200,000 USD
Benefits Offered Full-Time Employees:
No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
Performance based Short-Term Incentives (varies by role).
Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
Group Rate Life and Disability Insurance.
Benefits Offered Temporary/Contractors:
Eligible for the relevant benefit programs offered through our partner agencies.
Privacy Notice to California Applicants
Applicants who need assistance or a reasonable accommodation during the hiring process may contact our team by phone at: 973-477-7090 or
support@lg4me.freshdesk.com.
This email and phone number will only reply to accommodation requests and is not intended for general employment inquiries.
All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
In addition to the above, LG believes that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. While we consider geographic pay differentials in final offers, because we operate in many geographies where applicable, the salary range listed may not reflect all geographic differentials applied
.
Location: Almaty, Kazakhstan
Workplace: OnSite
GTM CONTENT/COPYWRITER
WHY WORK AT HIGGSFIELD AI?
Higgsfield AI is the fastest-scaling generative AI company in history, hitting $1B in annualized revenue, 32M+ users worldwide, 6M+ generations per day, and powering 390 of Fortune 500 brands.
We're building at the absolute frontier of AI-powered video creation and next-generation creative tools. Joining Higgsfield means becoming part of a high-impact team shaping the future of AI-native experiences, at a company that isn't just moving fast, but rewriting what fast looks like.
ABOUT THE ROLE
We're looking for a Copywriter to own the written voice of Higgsfield across B2B and brand channels.
You'll write everything from sales decks and landing pages to LinkedIn posts, launch campaigns, and ad creative, turning product capabilities into sharp, persuasive messaging for enterprise buyers, agencies, and creators. This is a hands-on role for someone who writes exceptionally well, moves fast, and can take a rough brief to publish-ready copy in hours, not weeks.
WHAT YOU'LL DO
FUEL LIVE DEALS
- Write copy for sales decks, one-pagers, and vertical pitch materials that enterprise and partnerships teams use in live deals.
- Prepare copy for events, partner presentations, and program materials (such as certification and partner programs).
OWN WEB AND LAUNCH COPY
- Own landing page, case study, and website copy, from headlines and value props to CTAs, working with designers and web to ship.
- Build messaging for product launches (features, API, enterprise plans) and adapt it across web, social, email, and paid.
WRITE THE PUBLIC VOICE
- Ghostwrite and edit LinkedIn content for the company and leadership: thought leadership, launch posts, and recaps in each author's voice.
- Write ad and social creative copy, plus clear briefs for designers and video creators.
BUILD THE MESSAGING SYSTEM
- Develop and maintain positioning, messaging frameworks, and a brand voice guide, including audience variants for enterprise, agencies, and creators.
- Test messaging, read performance data, and iterate on what converts.
YOUR MUST HAVES
- 3+ years of copywriting experience, ideally B2B SaaS, tech, or a creative or marketing agency.
- Exceptional written English: concise, confident, and persuasive, with a strong command of business communication.
- A portfolio that shows range: sales or enterprise materials, web copy, and social or thought leadership content.
- Ability to understand a technical product (AI video and image generation) and explain it in terms of business outcomes.
- Comfort switching voices: enterprise buyer, creative professional, founder or executive.
- Fast execution: you take feedback well, iterate quickly, and don't wait for perfect.
- Strong self-editing and attention to detail. Nothing goes out with a typo or a vague claim.
NICE TO HAVES
- Experience in AI, generative media, or creative tools.
- Russian language skills.
- Experience with localization or writing for international markets (e.g., Japan, MENA, Central Asia).
- Familiarity with HubSpot, Figma, or Notion.
- Understanding of performance marketing and conversion copywriting.
THE DEAL
- Competitive salary in USD.
- On-site role in our Almaty office.
- Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in.
- Full-time position.
География найма не уточнена
УдалённоRemote Canada
Не хотите искать каждый день?
Настройте подбор один раз, и подходящие вакансии будут сами приходить в Telegram.
Настройте подбор, и подходящие вакансии будут приходить в Telegram.
United States; An ability to partner with and support co-workers and customers across time zones
London, England
New York, NY; Pittsburgh, PA
УдалённоRemote - Colombia
УдалённоФилиппины; However, availability may vary based on time zones, capacity, and the contracted hours set in this SOW
APAC Remote; EMEA Remote
Las Vegas, United States
ГибридSan Francisco
ГибридNew York
УдалённоRemote - US
ГибридLondon, UK
United Kingdom
География найма не уточнена
ОфисAlmaty, Kazakhstan; Relocation to Almaty from anywhere: we sponsor and process your work permit, cover your flights, and provide temporary housing while you settle in