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Location: Edinburgh, Scotland, United Kingdom; Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow—from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Role Overview As a Senior Software Engineer within our Platform team, you will help build and operate the platform underpinning our exchange and trading systems. You will adapt and evolve our infrastructure and platform standards to support a highly available, low-latency exchange, partnering closely with exchange engineers and engineering leads to enable rapid innovation without compromising stability or security. This role requires a balance of deep hands-on software engineering and systems thinking. You will build tools, services and automation that support the exchange—from load-testing environments and mock integrations to monitoring and automated recovery. You will own projects from ideation to production and help operate the platform as the exchange goes live. The balance of coding and infrastructure work varies by project, but you should be comfortable independently developing new software as well as improving existing systems, championing best-in-class platform standards and mentoring mid-level engineers. On the engineering side, we are pioneering the use of AI as a code collaborator. We need engineers who have moved beyond experimentation—who actively use tools like Claude Code, Cursor, or GitHub Copilot to ship production code faster while maintaining exceptional quality. Responsibilities Design, build and maintain software tools, services and automation that solve complex infrastructure, reliability and developer experience challenges. Design, build and maintain highly available cloud-native infrastructure, ensuring the platform scales reliably with our growing user base. Build and optimize CI/CD pipelines and developer tooling to eliminate friction in the software delivery lifecycle. Develop load-testing environments and supporting software, including mock services and integrations. Implement team-level standards for AI-augmented development, using effective prompting and validation practices to increase velocity without sacrificing code quality. Identify and mitigate AI-generated code pitfalls, such as security vulnerabilities or over-abstraction, and assist in tracking team productivity metrics. Implement and maintain platform security safeguards and compliance standards to protect the integrity of the firm’s systems. Contribute to the system observability roadmap by implementing monitoring, tracing, alerting and automation to improve operational reliability. Partner with product and engineering teams to translate technical requirements into scalable platform solutions. Mentor junior and mid-level engineers, participate in the on-call rotation, lead incident response for team-owned services and deliver engineering improvements that prevent recurring incidents. Skills 5+ years of experience in software, backend or platform engineering, with a track record of delivering production software and building scalable, cloud-native environments. Strong software development skills, including the ability to independently design, build, test and deploy services or substantial tools from scratch. Deep hands-on Kubernetes experience, including operating production workloads, troubleshooting failures, and designing for high availability and efficient scaling. Strong hands-on experience with AWS and infrastructure as code using Terraform. High proficiency in Java and Python; Go is a plus. You should be comfortable bridging the gap between infrastructure and application logic. Understanding of distributed systems and the trade-offs between low latency, high availability, scalability and operational complexity. Experience building mature CI/CD pipelines and working with observability tools such as Prometheus, Grafana or Datadog. Strong proficiency in using AI collaborators such as Claude Code, Cursor or GitHub Copilot to ship production code and improve personal development workflows. Ability to evaluate AI-generated code for security gaps or architectural errors and implement rigorous testing strategies. Proven ability to take ownership of complex projects in a fast-paced environment, proactively identifying improvements and balancing speed with architectural health. Strong communication skills and the ability to collaborate effectively with distributed engineering and product teams. Preferred Qualifications Experience in high-growth startup environments. Experience with financial systems, exchanges, real-money transactions or regulatory compliance. Background in building internal developer tools, CLI applications or infrastructure automation services. Experience developing load-testing environments, mock services or automated recovery systems. Experience leading small project groups or “squads” within a larger team. Depending on the role, your interview and onboarding e xperience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that visa sponsorship is not available for this position. We are open to fully remote candidates based in the United Kingdom. Remote employees may also be eligible for a home office setup stipend. #LI-Remote #LI-AL1 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Edinburgh, Scotland, United Kingdom; Leeds, England, United Kingdom; London, England, United Kingdom About Us Fanatics is a leading global sports platform redefining how fans connect with the teams, players and moments they love. Our businesses — Fanatics Commerce, Fanatics Collectibles, Fanatics Betting & Gaming, Fanatics Events, Fanatics Advertising, Fanatics Markets and Fanatics Studios — maximize the presence and reach for hundreds of partners globally and create a one-stop experience that allows fans to buy, bet, collect, and earn, while engaging with sports in deeper, more immersive ways. This includes licensed fan gear and lifestyle products, sportsbook and iGaming, physical and digital trading cards, live events, premium sports entertainment content, credit card offerings and more. Together, they form a powerful, integrated ecosystem — connected by the Fanatics ONE loyalty program and FanCash, the currency of sport — delivering personalized experiences to over 100 million fans worldwide. Fanatics holds partnerships with over 900 sports properties, from professional leagues and players’ associations to teams, colleges and retail partners; over 7,000 athletes and celebrities; and over 2,000 retail locations, including all Lids stores. Backed by a team of more than 22,000 employees, Fanatics is committed to relentlessly enhancing the fan experience. About the Team Fanatics Markets is the real-money prediction and trading app where you can invest in moments you care about. Built on a secure platform, we let users predict real-world outcomes and trade on events they actually follow—from sports and entertainment to political elections and beyond. Our mission is to redefine how fans engage with the moments and markets that matter most. We're looking for the right people to help us build the future of prediction markets. Role Overview As a Staff Software Engineer within our Platform team, you will help define the technical direction of the platform underpinning our exchange and trading systems. You will lead the design and evolution of our infrastructure and platform standards to support a highly available, low-latency exchange, partnering closely with exchange engineers and engineering leads to enable rapid innovation without compromising stability or security. This role requires a balance of deep hands-on software engineering, systems thinking and technical leadership. You will lead complex projects that support the exchange—from load-testing environments and mock integrations to monitoring and automated recovery. You will turn ambiguous requirements into practical designs, own delivery from ideation to production and help operate the platform as the exchange goes live. The balance of coding and infrastructure work varies by project, but you should be comfortable independently developing new software as well as improving existing systems, setting platform standards and mentoring engineers across experience levels. On the engineering side, we are pioneering the use of AI as a code collaborator. We need engineers who have moved beyond experimentation—who actively use tools like Claude Code, Cursor, or GitHub Copilot to ship production code faster while maintaining exceptional quality. Responsibilities Lead the design and development of software tools, services and automation that solve complex infrastructure, reliability and developer experience challenges. Define and evolve the architecture of highly available cloud-native infrastructure, balancing performance, reliability, security and cost as the platform grows. Set technical direction for CI/CD pipelines and developer tooling, remaining hands-on in delivering improvements to the software delivery lifecycle. Lead the development of load-testing environments and supporting software, including mock services and integrations. Establish and evolve standards for AI-augmented development, using effective prompting and validation practices to increase velocity without sacrificing code quality. Identify and mitigate AI-generated code pitfalls, such as security vulnerabilities or over-abstraction, and help teams evaluate the impact on quality and productivity. Guide the design and implementation of platform security safeguards and compliance standards to protect the integrity of the firm’s systems. Shape the system observability roadmap and lead improvements to monitoring, tracing, alerting and automated recovery. Partner with exchange, product and engineering leads to resolve architectural trade-offs, align priorities and deliver scalable platform solutions. Mentor engineers across experience levels, lead technical design discussions and raise engineering standards across teams. Participate in the on-call rotation, lead incident response for team-owned services and drive engineering improvements that prevent recurring incidents. Skills Significant experience in software, backend or platform engineering, with a track record of leading complex technical projects and delivering production software and scalable, cloud-native environments. Deep software development expertise, including the ability to independently design, build, test and deploy services or substantial tools from scratch and guide others through complex implementation decisions. Deep hands-on Kubernetes experience, including designing and operating production environments, troubleshooting complex failures, and establishing patterns for high availability and efficient scaling. Strong hands-on experience with AWS and infrastructure as code using Terraform, including making architectural decisions across complex environments. High proficiency in Java and Python; Go is a plus. You should be comfortable bridging the gap between infrastructure and application logic. Deep understanding of distributed systems and the ability to make and explain trade-offs between low latency, high availability, scalability and operational complexity. Experience shaping CI/CD and observability approaches, with hands-on knowledge of tools such as Prometheus, Grafana or Datadog. Strong proficiency in using AI collaborators such as Claude Code, Cursor or GitHub Copilot to ship production code and improve engineering workflows. Ability to evaluate AI-generated code for security gaps or architectural errors and establish rigorous testing and validation practices. Proven ability to turn ambiguous problems into a clear technical direction and deliver improvements across team boundaries, balancing immediate needs with long-term architectural health. Strong communication skills, including the ability to explain complex technical decisions, influence without formal authority and collaborate effectively with distributed engineering and product teams. Experience mentoring senior engineers and building alignment around technical standards and architectural decisions. Preferred Qualifications Experience in high-growth startup environments. Experience with financial systems, exchanges, real-money transactions or regulatory compliance. Background in designing and building internal developer platforms, tools, CLI applications or infrastructure automation services. Experience developing load-testing environments, mock services or automated recovery systems. Experience leading technical initiatives spanning multiple teams or evolving platform architecture through significant growth or change. Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process. Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply! Please note that visa sponsorship is not available for this position. We are open to fully remote candidates based in the United Kingdom. Remote employees may also be eligible for a home office setup stipend. #LI-Remote #LI-AL1 By submitting your application, you agree to our terms of service and acknowledge you have read our Candidate Privacy Policy. Fanatics will never ask candidates for money, banking information, or other sensitive personal information as part of the interview process. If you receive a suspicious message claiming to be from Fanatics recruiting, please do not respond and report it here .

Location: Paris Workplace: Hybrid ABOUT VOODOO Founded in 2013, Voodoo is a tech company that creates mobile games and apps with a mission to entertain the world. Gathering 800 employees, 7 billion downloads, and over 200 million active users, Voodoo is the #3 mobile publisher worldwide in terms of downloads after Google and Meta. Our portfolio includes chart-topping games like Mob Control and Block Jam, alongside popular apps such as BeReal and Wizz. TEAM The Engineering & Data team builds innovative tech products and platforms to support the impressive growth of Voodoo's gaming and consumer apps, keeping us at the forefront of the mobile industry. The team plays a key role in Voodoo's long-term strategy: it accelerates product diversification and provides a state-of-the-art growth engine to distribute and scale our games. We create solutions that drive growth with a pragmatic approach, ranging from simple search to complex machine learning systems. Within Engineering & Data, the Central Data & Analytics team makes data a reliable guide for the whole company. Data engineers, analytics engineers, data analysts and a product data PM work side by side to build and grow the foundations behind every critical business and product decision at Voodoo. This position is hybrid and requires 3 days/week in our Paris office. ROLE We’re looking for a Senior Data Engineer to join our Engineering & Data team. In this role, you’ll be responsible for a wide array of topics such as: - Build and operate robust data pipelines that keep pace with ever-evolving business needs, ensuring the architecture supports them cleanly. - Contribute to the codebase, ship and maintain your changes in production, and champion strong coding and data engineering practices. - Use AI coding tools (Claude Code, Codex, and whatever comes next) as a core part of your daily workflow — to move faster on pipelines, migrations, tests and documentation — while staying fully accountable for what you merge. - Look for opportunities to put AI inside our data platform, not just around it: LLM-assisted data quality checks, semantic layers, natural-language access to datasets, agent-driven internal tooling. - Take ownership of projects from initial discussions to release: feature estimation and scoping, architecture design, benchmarking of new technologies, product feedback. - Work in a very agile environment with a fast decision process. - Collaborate directly with back-end engineers, data scientists, mobile game and consumer app teams, product and marketing. PROFILE - Extensive experience as a Data Engineer or in a similar role. - A proven track record of building and optimizing data pipelines for massive volumes of data (at scale). - Strong experience with scalability, reliability, and security topics. - Hands-on experience coding with AI assistants and agentic tools — you know how to give them the right context, break work down for them, and review their output critically rather than trusting it blindly. - Genuine curiosity about modern tooling and practices: you follow how the data and AI ecosystem is evolving, try new tools on real problems, and form your own opinion instead of following hype. You can explain why you adopted something — or why you dropped it. - Strong analytical skills and comfort working with unstructured datasets. - Experience with Amazon Web Services. - Result-oriented and focused on the value your work creates. - Curious about business needs and keen to build innovative, pragmatic solutions that grow the business through data. - Excellent communication skills (you can speak and write English). - Experience with LLM-based systems (RAG, evals, prompt and context engineering) is a strong plus. - Experience in gaming, advertising, or another fast-growing company is a plus. - Familiarity with Voodoo's ecosystem: gaming, apps, advertising, analytics. OUR STACK - Amazon Web Services; Python; Spark; Scala; Terraform; SQL (Athena, StarRocks); DBT;; Airflow; Kubernetes; AI-assisted development tooling (Claude Code, MCP-based internal tools) BENEFITS - Competitive salary based on experience - Swile Lunch voucher - Gymlib (100% covered by Voodoo) - Premium healthcare coverage with SideCare, 100% covered for you and your family - Wellness activities in our Paris office - Remote Fridays

Задачи: — Разработка и поддержка высоконагруженных backend-сервисов на Python (asyncio) — Проектирование, поддержка и оптимизация компонентов микросервисной архитектуры — Участие в архитектурных обсуждениях и техническом принятии решений — Реализация интеграций с Kafka, RabbitMQ и внутренними RPC-сервисами — Рефакторинг и улучшение существующих сервисов с акцентом на масштабируемость, надежность и производительность — Написание функциональных и интеграционных тестов для обеспечения стабильности системы — Взаимодействие с разработчиками, QA, аналитиками и продуктовыми командами, участие в код-ревью и обмене знаниями Требования: — Python 3.11, опыт работы от 5 лет — Уверенный опыт работы с asyncio и асинхронным программированием (предпочтительно 3+ года) — Опыт работы с микросервисной архитектурой (REST API, RPC) — Хорошее знание алгоритмов и структур данных — Понимание и практическое применение принципов SOLID, DRY, KISS, YAGNI — Опыт проектирования внутренних библиотек / SDK / общих компонентов — Знание Pydantic (v2) — Опыт работы с потоковой обработкой данных — Понимание RPC (проектирование серверов RPC, запрос/ответ, повторные попытки, correlationId) — Опыт работы с Kafka (группы потребителей, гарантии доставки, проектирование схем, оптимальные стратегии партиционирования) — Опыт работы с RabbitMQ (RPC, pub/sub, DLX, повторные попытки) — Опыт работы с MongoDB (индексы, конфигурации, транзакции) Желательно: — Опыт в финтех, беттинге, трейдинге — Опыт с Prometheus, Grafana, ELK, Docker, Kubernetes, GraphQL (Ariadne), ClickHouse — Опыт настройки CI/CD Условия: — Комплексное медицинское страхование — Оплачиваемый больничный до 10 дней без справки — 20 дней оплачиваемого отпуска плюс дополнительный отпуск по важным жизненным событиям — Возможности для обучения и профессионального развития — Поддержка изучения языков для многоязычного сотрудничества — Современное оборудование для работы — Международная команда из разных стран — Корпоративные мероприятия и командные активности — Программа поддержки в критических ситуациях — Подарки и поддержка в важных жизненных событиях

Location: Singapore About Nebius: Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure. Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI. Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D. The role We are seeking a highly skilled and customer-focused professional to join our team as a Senior Solutions Architect specializing in Cloud infrastructure and MLOps . As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines. You’re welcome to work remotely from Singapore. Your responsibilities will include: Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI Act as a single point of expertise of customer scenarios for product, technical support, marketing teams Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.) We expect you to have: 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL) Excellent communication skills Customer-centric mindset It will be an added bonus if you have: Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow) Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch) Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) #LI-DNI Benefits & Perks: Competitive compensation Career growth and learning opportunities Flexibility and ownership Collaborative and innovative culture Opportunity to work on impactful AI projects International environment and talented teams What's it like to work at Nebius: Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI Equal Opportunity Statement: Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law. Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire. If you need accommodations during the application process, please let us know.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Infrastructure organization builds and operates the distributed systems that train, serve, and secure our AI models. That includes data pipelines, some of the largest Kubernetes clusters in the world, and the databases, observability, and developer tooling that every other team at Anthropic depends on. As a Staff Software Engineer on the Infrastructure team, you'll scope and lead complex, multi-month infrastructure projects, make the architectural decisions other engineers build on, and work with research and product teams to build systems that keep pace as their needs change. Team placement happens after the interview process, based on your interests and experience alongside organizational needs. This helps us match you with the team where you'll have the most impact. Key responsibilities Independently scope and lead complex, multi-month infrastructure projects, from an ambiguous starting point through to a production system Make architectural decisions that shape the foundation other engineers and teams build on Drive alignment on technical direction across teams, working through ambiguous problem spaces Partner with research and product teams to understand their infrastructure and compute needs, and turn them into technical designs Own the reliability, scalability, and security of the systems you build as usage and complexity grow Set technical strategy and standards for your team's infrastructure Build and improve operational processes such as incident response, postmortems, and on-call rotations, so the team learns from every incident Mentor other engineers and help raise the technical bar for the team Minimum qualifications Experience designing, building, and operating large-scale distributed systems or infrastructure in production A history of independently scoping and delivering complex, ambiguous, multi-month technical projects Experience making architectural decisions that other engineers and teams build on Strong software engineering fundamentals and proficiency in at least one programming language (for example, Python, Rust, Go, or Java) Experience with modern cloud infrastructure, including Kubernetes and infrastructure-as-code, on AWS and/or GCP Strong written and verbal communication skills, with experience driving alignment across teams or stakeholders Preferred qualifications 10+ years of software engineering experience, not including internships Experience with machine learning infrastructure such as GPUs, TPUs, or Trainium, and associated networking like NCCL Low-level systems experience, such as Linux kernel tuning or eBPF Background in security or privacy engineering best practices Prior experience as a technical lead or mentor for other engineers The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £325,000 — £390,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Remote Canada At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is building the next generation of customer identity and authentication. This role is a hands-on engineering position inside Information Security, focused on designing and shipping core CIAM capabilities that protect customers and support growth. You will build and operate backend services that power registration, login, authorization, and account lifecycle flows across B2C and B2B experiences. You will work closely with partner engineering teams and ensure identity features are delivered with strong security fundamentals, reliability, and operational rigor. • What you'll do You have 7+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. Design, build, and operate core CIAM backend services that support customer registration, authentication, authorization, account lifecycle, and profile management for B2C and B2B platforms. Implement and extend identity standards such as OAuth 2.0, OIDC, SAML, and SCIM in code, ensuring correctness, scalability, and clean integration patterns. Develop backend APIs and services in Python and Kotlin that expose identity capabilities to web, mobile, and partner applications. Integrate CIAM platforms with internal systems, including user data stores, messaging, fraud signals, and downstream customer platforms. Own secure authentication and account flows end to end, including MFA, step-up authentication, device binding, consent, and adaptive authentication logic. Automate CIAM infrastructure and deployments using Infrastructure as Code and CI/CD pipelines, treating identity as a core platform service. Monitor, debug, and optimize CIAM services for performance, resilience, and abuse detection in high-scale environments. • What we look for Strong experience designing and implementing CIAM systems, with deep, hands-on knowledge of OAuth 2.0, OIDC, SAML, and SCIM beyond basic configuration. 5+ years of professional backend software engineering experience Strong production experience in Python or a similar backend language Experience designing APIs, automation frameworks, and distributed systems Hands-on experience building and maintaining CI/CD pipelines Experience with GitHub-based development workflows and Buildkite or similar build systems Experience with cloud-native development, preferably AWS Hands-on experience extending and integrating CIAM platforms such as Okta, Auth0, Ping Identity, ForgeRock, or Azure AD B2C using custom code, hooks, and APIs. Solid understanding of backend and distributed systems fundamentals, including API design, data modeling, latency, error handling, and observability. Experience with Infrastructure as Code and automation tools such as Terraform, plus CI/CD pipelines for deploying backend services. Strong security fundamentals applied through engineering, including access control models, token handling, encryption, MFA, and privacy by design. Clear communication skills and the ability to work closely with product, frontend, mobile, and security teams while owning backend identity services. Familiarity with tools such as Cursor and other AI-augmented development environments Base Pay Grade - P Equity Grade - USA 7 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) CAN base pay range per year: $181,000 - $241,000 This posting is for an existing vacancy #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. Affirm is building the next generation of customer identity and authentication. This role is a hands-on engineering position inside Information Security, focused on designing and shipping core CIAM capabilities that protect customers and support growth. You will build and operate backend services that power registration, login, authorization, and account lifecycle flows across B2C and B2B experiences. You will work closely with partner engineering teams and ensure identity features are delivered with strong security fundamentals, reliability, and operational rigor. • What you'll do You have 7+ years of experience designing, developing and launching backend systems at scale using languages like Python or Kotlin. You have an extensive track record of developing highly available distributed systems using technologies like AWS, MySQL, Spark and Kubernetes. You have strong verbal and written communication skills that support effective collaboration with our global engineering team. You have experience delivering major features, system components or deprecating existing functionality in a system through the definition of a technical and execution plan. You write high quality code that is easily understood and used by others. Design, build, and operate core CIAM backend services that support customer registration, authentication, authorization, account lifecycle, and profile management for B2C and B2B platforms. Implement and extend identity standards such as OAuth 2.0, OIDC, SAML, and SCIM in code, ensuring correctness, scalability, and clean integration patterns. Develop backend APIs and services in Python and Kotlin that expose identity capabilities to web, mobile, and partner applications. Integrate CIAM platforms with internal systems, including user data stores, messaging, fraud signals, and downstream customer platforms. Own secure authentication and account flows end to end, including MFA, step-up authentication, device binding, consent, and adaptive authentication logic. Automate CIAM infrastructure and deployments using Infrastructure as Code and CI/CD pipelines, treating identity as a core platform service. Monitor, debug, and optimize CIAM services for performance, resilience, and abuse detection in high-scale environments. • What we look for Strong experience designing and implementing CIAM systems, with deep, hands-on knowledge of OAuth 2.0, OIDC, SAML, and SCIM beyond basic configuration. 5+ years of professional backend software engineering experience Strong production experience in Python or a similar backend language Experience designing APIs, automation frameworks, and distributed systems Hands-on experience building and maintaining CI/CD pipelines Experience with GitHub-based development workflows and Buildkite or similar build systems Experience with cloud-native development, preferably AWS Hands-on experience extending and integrating CIAM platforms such as Okta, Auth0, Ping Identity, ForgeRock, or Azure AD B2C using custom code, hooks, and APIs. Solid understanding of backend and distributed systems fundamentals, including API design, data modeling, latency, error handling, and observability. Experience with Infrastructure as Code and automation tools such as Terraform, plus CI/CD pipelines for deploying backend services. Strong security fundamentals applied through engineering, including access control models, token handling, encryption, MFA, and privacy by design. Clear communication skills and the ability to work closely with product, frontend, mobile, and security teams while owning backend identity services. Familiarity with tools such as Cursor and other AI-augmented development environments Base Pay Grade - P Equity Grade - USA 13 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $230,000 - $290,000 USA base pay range (all other U.S. states) per year: $204,000 - $264,000 #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Задачи: - Развивать инструменты хостинга ML-моделей: внедрять и развивать inference-движки и сопутствующую инфраструктуру, следить за мировыми трендами, делать R&D мировых решений. - Развивать ML-инфраструктуру: трекер экспериментов Clear ML, внутренние инструменты для разметки данных, векторную БД Milvus, решение для запуска распределенных вычислений, а также те инструменты и сервисы, про которые мы уже думали, но еще не внедрили. - Развивать внутренние сервисы: поддерживать планировщик вычислительных ресурсов для запуска DS-решений, бота для глубокого анализа каналов поддержки Центра ИИ и прикладные решения для управления кластерами и биллингом. Требования: - Опыт работы с Docker и Kubernetes для развертывания ML-моделей. - Опыт работы с Ansible. - Знание и опыт внедрения DevOps-практик: CI/CD, IaC, SRE. - Навыки работы с системами мониторинга Prometheus, Grafana, ELK. - Опыт программирования на Python на уровне понимания экосистемы, базовых библиотек и навыков написания прикладных программ. - Опыт проектирования и внедрения инфраструктурных решений. - Способность и готовность работать в условиях высокой неопределенности. Будут плюсами: - Опыт работы в роли MLOps-инженера или аналогичной должности. - Понимание жизненного цикла ML-решений и специфики их развертывания на production. - Опыт работы с векторными БД. - Знание ML-инструментов и библиотек. - Опыт работы с GPU-серверами и диагностики проблем с GPU. Условия: - Уровень дохода, который зависит от ваших технических знаний и навыков. Регулярно пересматриваем зарплаты с учетом профессионального роста. Финансовые бонусы тоже есть. - Заботу о вашем комфорте. Можете работать удаленно, гибридно или в офисе, в любом случае предоставим технику и все необходимое. Если вам по душе работать из офиса — обеспечим удобным местом, зонами отдыха, кухней с полезными перекусами. - Сильное инженерное комьюнити. Регулярно проводим внутренние технические конференции, обмениваемся опытом между командами. Вы всегда найдете, с кем посоветоваться. - Возможность сменить продукт, команду или предметную область внутри компании. Поддерживаем развитие в любом направлении. - Общение на «ты» и максимум горизонтальных связей в коллективе, чтобы быстрее договариваться и решать рабочие задачи. - Возможность делиться экспертизой. Помогаем выступать на конференциях, участвовать в подкастах или видео, писать статьи. - Поддержку профессионального развития. Организуем внутреннее и внешнее обучение.

Location: London Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe. The Role: We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems. As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.   The individual in this role will manage teams in LON themselves while also facilitating.   Responsibilities: Site Leadership & Culture - Establish and lead Perplexity's London office, setting the cultural foundation and operating principles - Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem - Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions - Partner with People/HR, Finance, and Operations to ensure seamless site operations - Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community   Technical Leadership: - Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers) - Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals - Drive architectural decisions and technical excellence across teams - Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads - Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives   Team Building & Talent: - Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring - Develop and execute talent acquisition strategy for the London site in partnership with recruiting - Create career development frameworks and growth opportunities for engineers - Foster technical mentorship and knowledge sharing across teams and sites     Cross-functional Collaboration: - Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions - Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration - Contribute to company-wide infrastructure strategy and roadmap planning - Facilitate knowledge transfer and best practice sharing across global teams Qualifications: Required - 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles - 3+ years of people management experience, including building and scaling teams - Proven track record of establishing or significantly growing an engineering site or office - Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation - Experience with infrastructure supporting large-scale AI/ML systems, including: - GPU infrastructure and orchestration - ML training and inference pipelines - Model serving and deployment at scale - Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems - Demonstrated ability to set technical vision and drive execution across multiple teams - Excellent communication and stakeholder management skills - Experience working in fast-paced, high-growth technology companies - Passion for building inclusive, diverse, and high-performing teams Preferred - Experience at companies focused on AI/ML, search, or large-scale consumer applications - Previous experience as a site lead, office lead, or similar multi-team leadership role - Background in building infrastructure for LLM training or inference - Contributions to open-source infrastructure or AI infrastructure projects - Experience scaling teams from 0 to 20+ engineers - Active involvement in the London or European tech community - MBA or advanced technical degree What Success Looks Like: 30 Days - Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure - Established relationships with key stakeholders across engineering, product, and leadership - Initial hiring plan and culture strategy for London site established - Help the Search, API, AI and Infra teams build out their hiring pipelines   90 Days - Core infrastructure team established and ramping in London - Clear technical roadmap and priorities defined for London-based teams - Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs) - London office actively participating in company-wide infrastructure initiatives   1 Year - London site operating as a high-functioning hub with 15-30+ engineers - Infrastructure teams delivering measurable impact on system reliability, performance, and scalability - Strong talent brand established in London market with healthy hiring pipeline - London recognized internally as a strategic site contributing to Perplexity's technical leadership   Why Join Perplexity - Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company - Work on cutting-edge AI infrastructure challenges at massive scale - Shape the culture and technical direction of an entire office - Competitive compensation including equity - Comprehensive benefits package - Flexible work environment - Opportunity to make a significant impact on how millions of people access and interact with information Location: London, United Kingdom (Hybrid)  Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: London Perplexity is revolutionizing how people discover and interact with information through AI-powered search and knowledge tools. As we expand our global footprint, we're establishing a strategic presence in London to drive innovation and growth across Europe. The Role: We're seeking an exceptional Site Lead to establish and scale our London office. This is a unique opportunity to shape Perplexity's presence in one of the world's leading tech hubs, building teams and culture from the ground up while driving technical excellence in infrastructure and AI systems. As Site Lead, you'll serve as the face of Perplexity in London, responsible for building our technical organization, fostering a world-class engineering culture, and directly managing one or more infrastructure teams. You'll report to senior leadership and work cross-functionally with teams across our global footprint.   The individual in this role will manage teams in LON themselves while also facilitating.   Responsibilities: Site Leadership & Culture - Establish and lead Perplexity's London office, setting the cultural foundation and operating principles - Build a collaborative, high-performance engineering culture that aligns with Perplexity's values while embracing the strengths of the London tech ecosystem - Serve as the primary point of contact for all London-based activities and represent the site in company-wide strategic discussions - Partner with People/HR, Finance, and Operations to ensure seamless site operations - Drive local community engagement, partnerships, and Perplexity's brand presence in the London and European tech community   Technical Leadership: - Directly manage and mentor one or more infrastructure or AI infrastructure teams in London (5-15+ engineers) - Set technical direction and strategy for London-based infrastructure initiatives in alignment with company-wide goals - Drive architectural decisions and technical excellence across teams - Ensure robust systems for deployment, monitoring, scalability, and reliability of infrastructure supporting AI/ML workloads - Collaborate with engineering leaders globally to align on technical standards, best practices, and cross-site initiatives   Team Building & Talent: - Build and scale high-performing infrastructure and AI infrastructure teams through strategic hiring - Develop and execute talent acquisition strategy for the London site in partnership with recruiting - Create career development frameworks and growth opportunities for engineers - Foster technical mentorship and knowledge sharing across teams and sites     Cross-functional Collaboration: - Partner with Product, Engineering, and Research teams globally to understand infrastructure needs and deliver solutions - Coordinate with other site leads and engineering leaders to ensure effective cross-site collaboration - Contribute to company-wide infrastructure strategy and roadmap planning - Facilitate knowledge transfer and best practice sharing across global teams Qualifications: Required - 10+ years of experience in software engineering with 5+ years in infrastructure, cloud infrastructure, or AI infrastructure roles - 3+ years of people management experience, including building and scaling teams - Proven track record of establishing or significantly growing an engineering site or office - Deep technical expertise in distributed systems, cloud platforms (AWS, GCP, or Azure), and infrastructure automation - Experience with infrastructure supporting large-scale AI/ML systems, including: - GPU infrastructure and orchestration - ML training and inference pipelines - Model serving and deployment at scale - Strong understanding of modern infrastructure technologies: Kubernetes, Terraform, container orchestration, CI/CD systems - Demonstrated ability to set technical vision and drive execution across multiple teams - Excellent communication and stakeholder management skills - Experience working in fast-paced, high-growth technology companies - Passion for building inclusive, diverse, and high-performing teams Preferred - Experience at companies focused on AI/ML, search, or large-scale consumer applications - Previous experience as a site lead, office lead, or similar multi-team leadership role - Background in building infrastructure for LLM training or inference - Contributions to open-source infrastructure or AI infrastructure projects - Experience scaling teams from 0 to 20+ engineers - Active involvement in the London or European tech community - MBA or advanced technical degree What Success Looks Like: 30 Days - Deep understanding of Perplexity's infrastructure, technology stack, and organizational structure - Established relationships with key stakeholders across engineering, product, and leadership - Initial hiring plan and culture strategy for London site established - Help the Search, API, AI and Infra teams build out their hiring pipelines   90 Days - Core infrastructure team established and ramping in London - Clear technical roadmap and priorities defined for London-based teams - Site culture and operating rhythms established (team meetings, all-hands, cross-site syncs) - London office actively participating in company-wide infrastructure initiatives   1 Year - London site operating as a high-functioning hub with 15-30+ engineers - Infrastructure teams delivering measurable impact on system reliability, performance, and scalability - Strong talent brand established in London market with healthy hiring pipeline - London recognized internally as a strategic site contributing to Perplexity's technical leadership   Why Join Perplexity - Ground-floor opportunity to build and lead a strategic site for a fast-growing AI company - Work on cutting-edge AI infrastructure challenges at massive scale - Shape the culture and technical direction of an entire office - Competitive compensation including equity - Comprehensive benefits package - Flexible work environment - Opportunity to make a significant impact on how millions of people access and interact with information Location: London, United Kingdom (Hybrid)  Perplexity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Location: United States (Remote) Workplace: Remote ABOUT ONEPAY OnePay is the consumer fintech trusted by millions of Americans to make money better. Our financial system is broken. High fees, low rates, and too few ways to actually grow your money. We’re fixing it. And we’re moving fast. We’re an all-in-one financial services platform that brings together banking, high-yield savings, credit cards, point-of-sale lending, investing, and crypto in one place. We also partner with employers, HCM providers, gig platforms, and others to deliver embedded financial services to millions of employees and frontline workers. We’re backed by Walmart, the world’s largest retailer, and Ribbit Capital, one of fintech’s most respected investors, giving us rare scale, distribution, and the opportunity to build something truly category-defining. But what really sets OnePay apart is how we move. Our customers don’t have time to wait… and neither do we. This place moves fast, and we’re looking for people who are: - Ready to run - Hungry and driven by urgency - Exceptional at what they do, with low ego - Comfortable operating in motion THE ROLE As an Analytics Engineer at OnePay, you'll own the analytics foundation (dbt models, testing, and Databricks BI) so the business can move fast on trusted data. We build for humans and AI, so you’ll use AI tools (Claude Code, Cursor) daily to move faster and design models, metrics, and documentation that agents and analysts can both rely on.   WHAT YOU’LL DO - Design and build production dbt models on Databricks that the organization uses as the source of truth for what’s happening in the business - Support external reporting with accurate, governed data that stakeholders and partners can trust - Own data quality: testing, CI/CD, documentation, and patterns the team follows - Build and evolve Databricks dashboards and semantic metrics for self-service across the business - Partner with Data Engineering, Analytics Engineering, and analytics stakeholders to turn messy business problems into durable data products - Drive AI-native workflows: Cursor/Claude (or equivalent) in daily development; model and doc design that works for LLM consumers   YOU BRING - 3+ years in analytics engineering or equivalent: you’ve owned production models end-to-end, not just ad hoc analysis - Expert SQL and deep dbt experience (architecture, incremental models, tests, macros, CI/CD) - Strong Databricks BI (or equivalent semantic layer) delivery - AI-savvy in practice: you already use AI coding tools daily, validate outputs rigorously, and design data for both humans and agents - Proven ability to execute in ambiguity: startup pace, incomplete specs, bias toward shipping - Clear communicator across technical and non-technical audiences - Owner mentality: you see what’s broken, fix it, and raise the bar for others   TOOLS WE USE We use Typescript front to back, with node and NestJS frameworks for server code and React Native for our iOS, Android, and Web clients. We run on a highly distributed cloud-native stack with Kubernetes and AWS, and scale and resiliency are at the heart of everything we build. We also embrace agentic development, so engineers have their choice of a variety of models and agent harnesses, including Claude Code, Cursor, Codex, and more to fit their workflow. While you don't need experience with our exact stack, familiarity with modern software engineering practices will help you ramp up quickly.     WHAT WE OFFER - Competitive base salary, stock options, and health benefits from Day 1 - 401(k) plan with company match - Remote-friendly (US), flexible time off (FTO), and opportunities for growth - A high-growth, mission-driven, inclusive culture where your work has real impact STANDARD INTERVIEW PROCESS Our process varies by role. Most candidates go through: - AI-assisted initial screen - Interview with Talent Partner - Technical or Hiring Manager Interview - Team Interview - Executive Interview - Offer! EQUAL EMPLOYMENT OPPORTUNITY To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at talent@onepay.com.

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As a member of Baseten's Platform Team, you will own the systems that let every engineer at Baseten prove their code works before it reaches production. Our product runs mission-critical AI inference for customers who measure downtime in dollars per second, which means our internal bar for correctness, performance, and failure tolerance has to be exceptional. Your focus is the full testing stack: fast and reliable unit test tooling, integration harnesses that spin up realistic environments on demand, load and performance testing for GPU-backed inference workloads, and resilience testing that deliberately breaks things so our customers never have to find out what happens when a node dies mid-request. This is a builder role with org-wide leverage. You won't be writing tests for other teams — you'll be building the frameworks, harnesses, and feedback loops that make writing good tests the path of least resistance, and you'll set the standards for what "well-tested" means at Baseten. RESPONSIBILITIES - Own Baseten's testing strategy end to end — define the standards, the tiers, and the tooling that engineering teams build against. - Build and maintain unit, integration, load and performance testing frameworks - Design end to end test infrastructure that provisions realistic dependencies on demand — ephemeral Kubernetes namespaces, containerized service dependencies, etc. - Build resilience and chaos testing capabilities: fault injection, network partition and latency simulation, pod and node failure scenarios, dependency degradation, and automated verification that our systems degrade gracefully and recover. - Attack test suite reliability head-on — flake detection and quarantine, test impact analysis and selective execution, parallelization, and aggressive reduction of end-to-end CI wall time. - Build observability into the testing layer itself: coverage reporting, test health dashboards, failure triage tooling, and clear signals about which areas of the codebase are under-tested. - Create project templates and shared libraries so new services start with a complete testing setup on day one. - Partner directly with product and infrastructure teams — embed where needed, understand their hardest testing problems, and turn one-off solutions into platform capabilities. - Mentor engineers across the org on testing practice and raise the collective bar through code review, documentation, and internal advocacy. REQUIREMENTS - Strong proficiency in Go and/or Python, with hands-on experience building test tooling and libraries used by other engineers. - Deep experience with testing frameworks and their internals — pytest, Go's testing package, testify, testcontainers, or equivalents — including the ability to extend them, not just use them. - Experience designing integration test infrastructure for distributed systems, including ephemeral environment provisioning and dependency management. - Practical experience with load and performance testing tools (k6, Locust, Vegeta, JMeter, Gatling, or similar) and the judgment to interpret results and drive action from them. - Solid Kubernetes and Docker fundamentals — you can build test infrastructure that runs on and tests against real cluster environments. - Advanced understanding of CI/CD, including how to keep large test suites fast, deterministic, and trustworthy at scale. - A track record of measurably improving testing culture on an engineering team — you have opinions on what to test, what not to test, and where the ROI actually is. - Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: San Francisco; Toronto; New York; Montreal; Seattle Workplace: Hybrid ABOUT BASETEN Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma, and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $1.5B Series F https://www.baseten.co/blog/announcing-our-series-f/, led by Altimeter Capital, Conviction Partners, and Spark Capital. Join us and help build the platform engineers turn to ship AI products. THE ROLE Baseten is seeking talented and experienced Software Engineers to join our Platform team within the Infrastructure organization. As an early member of Baseten's Platform Team, you will be pivotal in building internal infrastructure to support our engineering organization. You will own the deployment platform, release pipelines, and rollout safety mechanisms that allow engineers across Baseten to deploy changes rapidly while minimizing operational risk. Our mission is to make production deployments fast, safe, and increasingly autonomous. If you are passionate about elegant solutions—like streamlined monorepos, lightning-fast CI pipelines, and thoughtfully designed shared libraries—you'll thrive at Baseten. RESPONSIBILITIES - Design and build continuous deployment infrastructure that safely rolls out changes across dozens of Kubernetes clusters and global regions. - Develop systems for progressive delivery, including canary releases, staged rollouts, and automated rollback. - Improve engineering velocity by reducing friction in the release pipeline and automating manual operational workflows. - Work with product and infrastructure teams to ensure their services are deployable, observable, and resilient at scale. - Implement and evolve deployment methodologies such as GitOps, infrastructure-as-code, and progressive delivery patterns. - Build systems that automatically evaluate deployment health using metrics, logs, traces, and alerts to detect regressions and trigger safe rollbacks. - Interest in building systems that support agent-assisted or autonomous deployment workflows using modern AI tooling. REQUIREMENTS - Strong-level proficiency in Go and/or Python. - Have worked with Kubernetes-based deployment systems at scale - Have experience building or operating continuous deployment platforms - Are familiar with GitOps tooling such as ArgoCD or Flux - Care deeply about safe production rollouts and minimizing blast radius - Excellent developer tool culture with a focus on best practices. Bonus points if you have personally developed open-source developer tools. - Are excited about building foundational infrastructure and are comfortable working independently on ambiguous, high-impact technical challenges BENEFITS - Competitive compensation, including meaningful equity - (U.S. only) 100% coverage of medical, dental, and vision insurance for employee and dependents - Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!) - Paid parental leave - Fertility and family-building stipend through Carrot - (U.S. only) Company-facilitated 401(k) - Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities. Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you. At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Location: Remote (USA) Workplace: remote Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.   We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.   For more information, visit arcadia.io. Why This Role Is Important to Arcadia Teams across Arcadia already put agents to work enabling clients' clinical, analytics, and operations teams. We use them heavily for our own work, too. Much of the platform foundation is in place. Now it has to handle longer-running workflows, client-facing agents, and PHI at scale. You'll join the team that owns the platform underneath these agent workflows. This isn't a solo mandate. Your influence comes from what you ship and what other teams build on top of it. How We Build Engineers at Arcadia own outcomes end to end: the problem, the design, the code, the rollout, and the result in production. We build alongside AI without handing it our judgment; our automation is governed and transparent, built to strengthen human expertise, not replace it. We have few layers, high agency, deep ownership. We adopt new tools and practices quickly, which lets us move faster than many startups while keeping the discipline a regulated environment demands. Our agent platform sits on top of governed access to AWS-based petabyte-scale lakehouse data with open table formats, distributed Spark processing, and Kubernetes services. The current implementation has an OSS agent harness and a gateway/router across model providers, all built on a third-party agent framework. What Success Looks Like Arcadia product teams should be able to spin up an agent quickly, ship it with confidence, and evolve it over time safely and cost-effectively. The platform provides the building blocks: persistence, workflows, memory, and identity-aware, compliant connectivity to tools. The platform also takes care of the quality attributes: caching, compaction, evals, guardrails, observability, resiliency, and safe handling of PHI. Teams adopt it because it's the fastest safe path, not because they're told to. You treat it as a product and can show the impact in numbers. Next: customers bring their own agents to Arcadia, and eventually assemble them from our building blocks. What You'll Be Doing Evolve and run our agent platform for both internal and client-facing use cases: the runtime, SDKs, templates, and paved paths that let teams ship agents on Arcadia's data. You write a meaningful share of the code. Stand up and harden the infrastructure underneath it: IaC, network topology, security controls, and the operational tooling that keeps it running, in close partnership with SRE. Make quality attributes platform defaults, not per-team projects: evaluation harnesses and regression gates, guardrails and policy enforcement, tracing and telemetry, and resiliency patterns for model, tool, and data failures, plus the inevitable provider churn. Design for a regulated industry: PHI isolation, least-privilege identity for agents, audit trails, and human review. Run the platform as an internal product: work with the teams building on it every week, and measure adoption and developer experience. Partner with domain teams on their hardest agent use cases, and turn what you learn into platform capability. Own it in production: SLOs, on-call, incident response, and postmortems. Set the technical bar for how engineers build with AI at Arcadia, and coach Senior Engineers through design partnership and review. Their trajectory is part of your impact. What You'll Bring Platforms you've built and run that other engineering teams adopted, from ambiguous beginnings through years of operation, with results you can show. Deep foundations in cloud-native distributed systems, data infrastructure, and service architecture. You reason from first principles. Hands-on infrastructure depth: IaC, cloud, security architecture, and running production systems. You can go deep with SRE, not just hand work off to them. Current, hands-on production coding, and the desire to keep doing it. Passion for developer experience (DevEx/DevProd) as a discipline. Writing clear enough to set standards beyond your own work, and influence that comes from credibility, not title. No healthcare background required. We hire builders from fintech, infrastructure, and consumer scale, and teach the domain. Would Love for You to Have Scars from production LLM/agent deployments beyond glossy demos (but we won't ask for 20 years of LLM experience). Pragmatism about the LLM ecosystem: excited by it, not distracted by it. Regulated-data experience (HIPAA, PHI, SOC 2 or HITRUST environments). A public voice through talks, writing, or open source. What You'll Get The opportunity to own one of Arcadia's most consequential platform domains and to set its direction for years. Direct influence on how Arcadia's engineering org adopts AI; your tooling, patterns, and standards become examples others build on. Remote-first across the US, with in-person hubs growing in Boston, DC, and NYC. A flexible culture with personality and heart, named a Built In 2026 Best Place to Work. Work that shows up in patients' lives. About Arcadia Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website. Protect Yourself If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website. This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties.  For any security-specific roles, the responsibilities would be further defined by the hiring manager.

Location: United States Workplace: Remote We’re looking for a Staff Software Engineer to help shape AI governance for developer tooling at Coder. This role sits on our AI Governance team, which builds and maintains two enterprise-grade components of Coder's AI governance stack. AI Gateway is a centralized LLM gateway that sits between coding agents and providers such as OpenAI or Anthropic, providing organizations with audit trails, token tracking, cost control, and centralized authentication. Agent Firewall wraps those agents with default-deny network policies, controlling which domains and methods they can reach inside workspaces. This team works across the full stack - from Go backend and React frontend to integrating with LLM provider APIs. Day to day, you'll be shipping features, hardening security boundaries, collaborating with enterprise customers on real-world policy needs, and contributing to Coder's open-source ecosystem.   What you'll do here - Design and build product features that push the standard for remote development in self-hosted environments - Create and improve upon popular open source projects that integrate with VS Code, JetBrains, and other developer tools - Champion best practices to both internal team members and external contributors - Collaborate with Product and Design teams at Coder, as well as with partners like JetBrains, to execute key product integrations - Document the design, implementation, and operations of systems for knowledge sharing within the team - Work alongside Customer Success teams to support Coder’s enterprise user base - Work with cutting-edge AI technologies to create seamless, painless developer experiences - Rapidly iterate from prototype to implementation in a highly adaptive, reactive team environment   What we're looking for - 8+ years of full-stack experience writing code in a professional setting, with 1+ year(s) writing Go (ideally in current or most recent position) - Proficiency in building distributed systems in Go - Excellent verbal and written communication skills - Exceptional debugging and troubleshooting skills, and the tenacity to drive a solution to a conclusion - You are self-motivated with a creative and analytical mindset   Our tech stack - Frontend: Typescript, React, Vite - Backend: Go, Postgres, GCP, Kubernetes, gRPC - Observability: Prometheus, Grafana - CI/CD: GitHub Actions - General: GitHub, Slack, Discord, Notion   Bonus tacos if you have - (Tacos? If you need an ice-breaker, ask how we say thanks by giving tacos!) - Experience with TypeScript and React - You have a background in developer tooling, platform engineering, or IaC - You have a curiosity about the latest tech trends and what is going on in the world of developer tools ABOUT CODER Coder is the leading platform for AI development Infrastructure, enabling enterprises to securely run human and AI-driven development workflows in consistent, governed environments. Coder provides self-hosted, agent-ready workspaces that unify developer productivity and platform governance. With Coder, enterprises can confidently evolve from human-only development to AI-assisted and autonomous workflows, without sacrificing security, compliance, or performance. Learn more at coder.com http://coder.com. INTERVIEW PROCESS  We believe that the interview process should be transparent, consistent, and enjoyable. We value your time and hope to complete the interview process in two to four weeks, if schedules allow. Through your interviews, you will meet a mix of individual contributors, managers, and senior leaders. AI USE DURING THE INTERVIEW PROCESS As an AI company, Coder embraces the use of AI tools, and we want to be transparent about our expectations as you navigate our interview process. Not permitted: Using AI assistance during conversational interviews. Permitted: Using AI tooling for take-home assessments. Please flag where and to what extent it was used in your take-home. Your submission will not be penalized for using AI as long as it is done honestly. OUR USE OF AI IN HIRING We use AI tools to help manage our recruitment process efficiently and fairly. Specifically: - Ashby and Brainerr help us review inbound applications by surfacing candidates who best match the role requirements we've defined. This tool does not make hiring decisions; it helps our team prioritize which applications to review first. - Granola takes notes during our interview calls so our team can focus on the conversation with you. All hiring decisions are made by humans. Our team reviews applications, conducts interviews, and makes final selections. AI tools assist us but never replace human judgment, and these practices are conducted in compliance with applicable data protection, AI governance, and labor laws. Your data is not used to train AI models. In accordance with New York City Local Law 144, an independent bias audit has been conducted on "Automated Employment Decision Tools"; results are available for Ashby https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf. If you're applying for a role at Coder and have questions about how we use AI in our process, or if you'd like to request information about the data we collect, please contact careers@coder.com.   CODER IS A PROUD EQUAL OPPORTUNITY EMPLOYER We are committed to providing equal employment opportunities to qualified applicants and do not discriminate on the basis of race, color, ancestry, religion, sex, pregnancy, gender, gender identity, gender expression, sexual orientation, national origin, age, marital status, genetic information, disability, protected veteran status or any other characteristic protected by federal, state, or local laws.

Location: Remote Workplace: remote We're looking for a Senior Backend Engineer to join our backend team at Zerion. This team builds and evolves the backend systems at the core of our products and customer-facing solutions. In this role, you'll design and operate distributed systems, work with Web3 infrastructure, and collaborate closely with product, support, and the clients building on our API to deliver reliable, scalable solutions. We value strong ownership, thoughtful system design, and a high bar for code quality. If you enjoy building solid systems, moving fast without cutting corners, and using AI as a core part of how you work, you'll feel right at home with us. What You’ll Do Design, build, and maintain scalable distributed backend systems powering platform and product capabilities. Own backend services end-to-end : from architecture and implementation to monitoring and long-term reliability. Take part in the team's on-call rotation . When a service breaks in production, you respond, find the cause, fix it, and make sure it doesn't happen again. Work closely with product and engineering peers to actively shape product decisions — not just execute specs. Scope solutions with the clients building on our API: turn a vague request into a concrete proposal, and the proposal into a plan the team can build. Build and evolve Web3 platform backend components , including protocol integrations, support for newly emerging blockchain networks, and reliable interactions with smart contracts. Ensure high standards of code quality , performance, security, and observability. Operate comfortably in a fast-paced startup environment , balancing speed and correctness. Use AI as a core part of your engineering workflow — designing, reviewing, debugging and shipping with it. This is how the team works day to day, not an experiment we're running. Contribute to technical discussions , reviews, and mentorship within the engineering team. What We’re Looking For 5+ years of experience designing and building distributed backend systems . Strong knowledge of algorithms, data structures, and software design patterns . Comfortable working in a fast-paced startup environment . Strong desire to actively contribute to product evolution , not just implementation. Comfortable working directly with customers — hearing a vague problem and coming back with a concrete proposal. Hands-on, daily use of AI in your engineering work . You should be able to talk concretely about where it has changed how you build, and where you've learned not to trust it. High standards for code quality, system reliability, and user experience — you care about getting it right, not just getting it done. Strong ownership mindset — you take responsibility for outcomes, not just tasks. Clear and proactive communication in a distributed team. Pragmatic decision-making: knowing when to move fast vs. go deep . Ability to learn quickly and adapt . Technical Skill Set Excellent knowledge of Golang is a plus, not a blocker. Experience with containerized systems : Docker & Kubernetes. Experience with databases : SQL: Postgres NoSQL: MongoDB, Cassandra Experience with monitoring and observability tools : Sentry, Prometheus, Grafana. Hands-on experience with AWS (Amazon Web Services) . Experience with Python 3 . Comfort experimenting with and integrating AI-assisted workflows into daily engineering work. Bonus Points Hands-on Web3 experience: Blockchain systems, dApps, Smart contracts. Prior experience in a startup environment that emphasizes trust and autonomy . Located in time zones close to Europe for smoother collaboration. Collaborative mindset and respect for different perspectives. Curiosity and willingness to challenge existing solutions when better ones exist. Interview Process Screening Call – 30 minutes Hiring Manager Interview –  up to 60 minutes Technical Interview – up to 60 minutes System Design Interview – up to 90 minutes Team Interview – up to 60 minutes Founders Call – up to 60 minutes Reference Check Why You Should Join   Company Overview   Zerion API Trusted by 50+ top crypto and fintech brands Powering 2k+ active clients monthly Over 10B total requests processed A lean, senior AI-native team shipping at outsized scale   Zerion Wallet 1.7M+ active funded wallets 27.6M+ transactions 2.5B+ transaction volume 416K+ unique holders of Zerion DNA NFT     Culture: Our culture shines through in our strong team engagement and impressive retention, showing just how much we value creating a workplace where people truly want to stay and thrive. People: Collaborate with some of the most driven and intelligent individuals in the crypto space. Salary & Benefits: Receive a competitive salary, medical insurance, coworking membership, and additional benefits. Unlimited Days Off and Flexible Work Schedule: Recharge and explore life outside the office with our flexible time-off policy and work schedule. Remote Work Essentials: We provide all the necessary software and equipment to ensure you're fully equipped to work from home comfortably and efficiently. Stock Options: Contribute to Zerion's success and watch your stock options become valuable. Travel: Connect with your teammates around the world at industry events and our annual team offsite. Distributed Team: Zerion is a fully remote team with members worldwide. Embrace asynchronous collaboration, find your own work rhythm, and enjoy a healthy work-life balance.   To ALL recruitment agencies and individual recruiters: Zerion only accepts resumes from its partners, with whom Zerion has contractual relations. Zerion is not responsible for any fees or charges associated with unsolicited resumes.   We read every application in full before moving forward - as part of that, please include the word WATERMELON somewhere in your answer to the application question below

Location: United States (Remote); Boston, Massachusetts; Denver, Colorado; Seattle, Washington; New York, New York; San Francisco, California Workplace: Remote ROLE SUMMARY Temporal is hiring a Director, Global Developer Success to lead and scale our deeply technical support organization. This is a high-impact leadership role responsible for turning customer technical response into a repeatable, measurable, and differentiated advantage for Temporal. Developer Success is the team customers rely on when they need fast, confident support for complex developer and infrastructure issues. The team helps users deploy, operate, debug, and scale Temporal across cloud-native environments, distributed systems, SDKs, observability stacks, and mission-critical workloads. The next phase requires a leader who can preserve technical excellence and customer empathy while building the operational rigor of a world-class support function. WHY THIS ROLE EXISTS Temporal's customers are building increasingly mission-critical, distributed, long-running, and AI-enabled systems. When something is unclear or broken, the support experience must be fast, technically credible, and predictable. - Developer Success must scale beyond heroics. We need clear KPIs, tiering, queue management, escalation paths, incident communication standards, RCA practices, quality review, and talent development systems. - Premium customer interactions increasingly happen across tickets, Slack, escalations, and incident channels. The support experience must have one clear operating model so customers, Sales, SAs, Platform Architects, Product, Engineering, and Support know who owns what and what good looks like. - The support team must reduce avoidable Engineering escalations while ensuring real product defects, documentation gaps, and recurring customer pain reach Product and Engineering with high-quality signal. WHAT YOU'LL DO - Build and lead Global Developer Success: Hire, coach, develop, retain, and performance-manage high-performing support engineers, managers, and specialists across tiers, regions, and customer segments. - Create the support operating system: Define SLAs/OLAs, ticket and Slack triage, queue ownership, severity definitions, tiering, escalation paths, incident communications, RCA standards, quality review, staffing, and operating cadence. - Raise the quality bar: Move beyond CSAT alone by measuring customer effort, touches to resolution, reopen rate, handoffs, recurrence, communication quality, resolution confidence, and customer-visible ownership. - Harden Slack and customer response: Turn premium Slack response into a defined service model with acknowledgement standards, urgent paths, conversion-to-ticket rules, coverage model, manager review, and customer-facing expectations. - Protect Engineering focus through better support: Reduce avoidable escalations by building runbooks, diagnostics, knowledge systems, reproducibility standards, technical triage, and high-quality escalation packets. - Lead escalation and incident discipline: Establish crisp roles for technical lead, escalation manager, communications owner, Support, Engineering, SA, Platform Architecture, and Sales. Ensure incidents and critical escalations are communicated with clarity and followed by useful RCAs. - Build technical depth and enablement: Create career paths, training, mentorship, certification, quality review, and hands-on learning that help junior engineers become senior/staff support engineers and help senior engineers scale their expertise. - Partner across the company: Work closely with Product, Engineering, Sales, Solutions Architecture, Platform Architecture, Customer Success, Docs, DevRel, and Services to ensure support signal turns into product, documentation, enablement, and customer lifecycle improvements. - Use tooling and AI pragmatically: Improve routing, deflection, summaries, analytics, knowledge surfacing, diagnostics, and customer communication while measuring real operating outcomes rather than tool adoption alone. - Represent Temporal with customers: Engage directly in strategic escalations, high-stakes incidents, enterprise support conversations, QBR/EBR inputs, and executive readouts when support experience affects customer trust. WHAT YOU'LL BRING - 12+ years of experience in technical support, customer engineering, SRE, solutions engineering, infrastructure engineering, or similar customer-facing technical roles, with 5+ years leading support or customer-facing engineering teams. - Proven experience building and scaling technical support operations for a deeply technical B2B product, ideally in developer tools, cloud infrastructure, data platforms, observability, AI infrastructure, open source, or distributed systems within a GTM organization. - Experience managing managers and building the systems that make teams run: metrics, operating cadence, queue management, quality review, staffing models, tiering, escalation paths, and performance management. - Strong technical credibility with developers, support engineers, SREs, platform engineers, and product engineers. You can reason about APIs/SDKs, cloud-native infrastructure, Kubernetes, observability, distributed systems, reliability, incident response, and debugging workflows. - Track record reducing avoidable Engineering escalations while improving the quality of product and engineering signal when escalations are needed. - Deep understanding of support quality metrics: response time, resolution time, customer effort, touches, reopens, recurrence, backlog, SLA/OLA attainment, deflection, CSAT, sentiment, and case quality. - Strong customer communication skills in high-pressure situations. You can write crisp updates, lead customer-facing RCA conversations, set expectations, and coach others to communicate clearly. - Clear philosophy for hiring, onboarding, leveling, progression, coaching, retention, and performance management for technical support engineers and support managers. - High ownership and builder mindset. You create clarity in ambiguous systems, ship v1 processes quickly, and iterate with data and customer evidence. NICE TO HAVE - Experience with Temporal, Cadence, workflow engines, orchestration systems, event-driven architecture, distributed applications, or production reliability tooling. - Experience in consumption-based, open-source, developer-led, or mission-critical enterprise support motions. - Energized by working within a GTM organization. - Experience with support tooling and modern AI support systems such as Pylon, Zendesk, Kapa-like deflection, knowledge automation, case analytics, or incident communications tooling. - Hands-on background with Kubernetes, Docker, AWS/GCP/Azure, Prometheus/Grafana, Datadog, OpenTelemetry, Terraform, Go, Java, Python, TypeScript, or similar technologies. - Experience building Tier 3 / elite support, OSS/community support, self-hosted support, premium support, or 24/7 critical escalation coverage. Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.