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Location: Dublin, Ireland Fin , now part of Salesforce, is on a mission to help businesses provide perfect customer experiences. Our AI Agent Fin is the highest-performing AI Customer Agent on the market today, enabling businesses to deliver impeccable, always-on customer support across the customer journey, from service, to sales, to ecommerce. Powered by our own AI models, Fin resolves complex customer issues end-to-end across every channel, with minimal set-up and integration. Fin can also be combined with our natively integrated Intercom help desk, giving modern support teams one single system. Together with Salesforce, the #1 AI CRM, where humans with agents drive customer success, we're building the future of customer experience. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword, it's a way of life. The world of work as we know it is changing, and we're looking for Trailblazers who are passionate about bettering business and the world through AI. Ready to level up your career at the company leading workforce transformation in the agentic era? You're in the right place. Agentforce is the future of AI, and you are the future of Salesforce. What's the opportunity? As a Commercial/Small Business Account Executive, you’ll be at the forefront of growth. You’ll own both sides of your territory: winning new logos and growing a portfolio of existing customers to realize the full power of Fin. We’re building a world-class sales organization that is fast, ambitious and driven, and the road ahead is very exciting. This is a seat at the center of the biggest shift selling has seen in decades. You’ll be selling AI agents to fast-growing businesses rethinking how their entire customer experience works, so the conversations are strategic, technical and interesting. You’ll also use AI every day to run your own territory, from qualification to research to how you run a deal. You won’t just talk about the technology, you’ll work with it. At Fin, we do sales differently. We don’t just pitch; we partner. We’re asking customers to make Fin the heartbeat of their business. That takes salespeople who can think bigger, move faster and win with integrity. We invest deeply in every seller’s growth, and development is built into how we promote, learn and lead. In a high-velocity environment that rewards ownership, creativity and ambition, you’ll find room to stretch, influence and make your mark. What will I be doing? Lead the growth and adoption of Fin across your Small Business territory, with both new prospects and existing customers Manage the full new business sales cycle, from prospecting to close, through a highly consultative approach Own and grow a portfolio of existing customers, driving expansion, retention, renewals and long-term loyalty Engage key buyer personas to uncover pain points, position AI-driven solutions and tie Fin directly to business impact Build data-backed territory and account plans that target new logos, upsell, cross-sell and multi-business-unit expansion Manage a high volume of deals, including complex six-figure opportunities across new and existing business Articulate Fin’s value and differentiation using Command of the Message and MEDDPICC. If these are new to you, you’ll be trained on them Run your business with discipline through QBRs, territory planning, and weekly and monthly forecasting across new business and renewal pipeline Track and communicate the metrics behind your growth, including retention, adoption and platform expansion Partner with Sales Leaders, Sales Engineers, Customer Success and the wider solutions team to win flagship logos and grow strategic accounts Bring the voice of the customer to R&D, Product and Marketing, turning real customer needs into product innovation and GTM alignment Stay at the cutting edge of AI using the best internal tooling and enablement in the market Raise the bar for the team by mentoring peers and sharing winning plays What skills do I need? 2+ years in a quota-carrying closing role selling SaaS or DBaaS, with a track record of meeting and exceeding quota Business-level fluency in German Experience winning new business and managing a book of existing customers through retention, renewals and expansion. Strong experience in one with a clear appetite for the other is also welcome Experience, passion and success in outbound prospecting Proven success navigating procurement, complex renewals and senior decision makers Experience selling products with technical complexity or thorough implementation AI fluency or a deep interest in AI tooling, with the ability to turn technical capability into customer value Energized by working in a fast-moving, evolving organization across inbound, outbound and existing customer opportunities Bonus skills & attributes Experience selling AI-powered products Sharp written and verbal communication, adapted to senior stakeholders and technical teams alike A trusted-advisor mindset, building long-term partnerships across multiple levels of complex organizations Demonstrated leadership and influence within your team and across functions A growth mindset, intellectual curiosity and ambition Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. At Fin, we want to give people what they need to do the best work of their careers. Our benefits and programs are designed to support your health and wellbeing, your family, your time away from work, and your financial future. Offerings vary by location in line with local practices and requirements. Learn more about working at Fin and the benefits we offer at fin.ai/careers . Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. Policies Fin has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Fin. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Location: Warsaw Job Overview Wargaming is looking for an Armored Vehicle Technical Consultant for World of Tanks. If you are a huge fan of technology and military history, you are welcome to join the Military Design and Research team. Our ideal candidate has the skills to read drawings, knowledge of the layout of combat vehicles, their appearance, and internal structure, and an understanding of the technology of operation of units and equipment assemblies, primarily armored vehicles of the period 1940 - 1990s. Reports to Head of Military Design and Research What will you do? Work in a team of historians with a group of contractors for the production of 3D models and drawings of military equipment (selection of source materials, execution and issuance of assignments, support during work progress, acceptance of work deliverables, and transfer to production) Search for and systematize historical materials on military equipment (Internet, printed publications, archives, museums, exhibitions, private collections, company partners, etc.) Consult on equipment, uniforms, and  historical events for other divisions of the company Check 3D models of military equipment for historical and technical compliance Development of vehicle concept sketches, scale schemes, estimation and calculation of principal technical and performance specifications, and preparation of vehicle design descriptions, including the use of open-source publications and archival materials What are we looking for? Technical or engineering education Knowledge of the military history of auto and armored vehicles of the world of the XX-XXI centuries (structure, layout) Understanding of the fundamentals of design and materials of vehicles and armored vehicles (calculations of tactical and technical data, layout data, armor protection, etc.) PC skills, knowledge of text and graphic editors (Photoshop, E-Drawings, standard office programs, Blender) A combination of creative and technical thinking English language skills on a good level C1- C2 Russian proficiency (for the effective search, reading, and comprehension of historical and engineering materials related to military equipment) What additional skills will help you stand out? Knowledge of world history on military subjects and military conflicts Skills in CAD (SolidWorks and analogues) Passion for modeling Experience with military archives Work mode Full-time employment Remote from Poland This role isn't eligible for relocation & immigration support. Candidates must be legally authorized to work in Poland at the time of application Type of Contract and Salary Employment Contract (umowa o prace) The salary range for this role is 17000 PLN gross monthly ( The final salary within the range will depend on the candidate’s experience, skills, and performance during the interview. Please note that this salary range applies to Poland; for other locations, it might be different.) Benefits Benefits and perks are tailored to the local market and culture. Our benefits in Warsaw include: Additional paid time off (5 Personal Days, Birthday Leave) on top of the statutory minimum Sick Leave 100% Compensation (10 days per calendar year) Career development and education opportunities within the company Premium Private Health Care Mental well-being program (iFeel) Multisport card Personal Gaming Account Company events Seniority Awards Referral program - you can recommend the best talents to the Company and receive a reward Please submit your CV in English to ensure smooth processing and review. About Wargaming Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz. Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

Location: San Francisco, CA • New York, NY • United States Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us! We’re hiring a Researcher, AI Evaluations to join AI Insights within Figma’s Research team. This is a senior individual contributor role with no direct reports, reporting to the AI Insights lead and working directly with AI Research within AI Platform. You’ll strengthen the team’s model, agent system, and evaluation work through hands-on studies, clear rubrics, and reliable measures of quality that reflect user needs, and your findings will guide model and product improvements. This is a full time role that can be held from one of our US hubs or remotely in the United States. What you’ll do at Figma: Own evaluation research for priority AI Research workstreams. Define quality criteria, design studies, analyze results, and recommend actions Build rubrics, representative evaluation datasets, benchmarks, and quality thresholds that reflect user needs and expert design judgment Work with AI Research and Modeling Platform engineers to integrate validated methods into repeatable evaluations and regression tests Explain quality, failure patterns, and uncertainty. Recommend actions that guide model selection, model improvements, product priorities, and release decisions Validate automated graders against human ratings, including LLM-as-judge methods that use a large language model to score outputs. Identify bias, gaps, and uncertainty Connect user research with AI Research’s model development work. Share reusable methods, review work, and mentor peers We’d love to hear from you if you have: 7+ years of experience in research, applied research, or a related field, with a proven track record of independently leading complex evaluation projects and delivering measurable impact Hands-on experience evaluating AI products, with demonstrated ability to translate evaluation findings into meaningful model and product improvements Expertise in designing human evaluations, scoring rubrics, datasets, and benchmarks, including measuring inter-rater agreement and validating automated graders Strong qualitative and quantitative research skills, with the ability to analyze data, interpret uncertainty, and draw actionable insights into model behavior and performance Excellent problem-solving and stakeholder management skills, with the ability to navigate ambiguity, prioritize risks, balance speed with rigor, and deliver recommendations that influence cross-functional decisions While it’s not required, it’s an added plus if you also have: Experience integrating automated evaluations and regression testing into engineering workflows, with familiarity in tools such as Braintrust, LangSmith, DeepEval, or equivalent platforms Proven ability to develop scalable, reusable evaluation frameworks and drive the adoption of consistent quality standards across teams Background in product design, product management, data science, or engineering, with familiarity in Figma or similar design and developer tools Strong statistical expertise in sampling, significance testing, and agreement metrics, with experience conducting experiments or analyzing performance metrics for AI-powered features Advanced training in a quantitative or behavioral discipline, gained through formal education or equivalent hands-on experience At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Pay Transparency Disclosure Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. Figma offers equity to employees, as well as a competitive package of additional benefits, including health, dental, and vision coverage; retirement benefits with company contributions; parental leave and reproductive or family planning support; mental health and wellness benefits; and paid time off. Figma provides paid sick leave, holidays, and other leave benefits in compliance with applicable federal, state, and local laws, including the requirements of the Washington Minimum Wage Act and related regulations. Exempt employees are eligible for employer‑provided paid flexible PTO in addition to flexible paid sick leave. PTO is subject to manager approval. Additional benefits may include company recharge days, cell phone and home internet reimbursements, and a number of lifestyle spending accounts. Figma also offers sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles. All compensation and benefits are subject to applicable plan terms and may be modified by Figma at any time, consistent with applicable law. Annual Base Salary Range: $169,000 — $250,000 USD At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status , or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to accommodations-ext@figma.com . These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities. Examples of accommodations include but are not limited to: Holding interviews in an accessible location Enabling closed captioning on video conferencing Ensuring all written communication be compatible with screen readers Changing the mode or format of interviews To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Figma's Candidate Privacy Notice . Application limits: To help candidates focus on the opportunities most relevant to their skills and experience, Figma limits the number and frequency of applications. These limits apply to all roles: Candidates may submit up to 5 applications during any rolling 30-day period. Candidates may not reapply to the same role while an application is active or within 90 days of receiving a rejection. Once the applicable days has passed, candidates are welcome to apply again.

Location: Ukraine Workplace: remote Creatio is an AI CRM and workflow platform where people and AI agents work together — with no limits on users, agents, or scale. We help midsize and large organizations run customer workflows in the AI era. Headquartered in Boston, MA, with a global team and a large ecosystem of partners, Creatio serves thousands of customers in over 100 countries and automates tens of millions of workflows daily. Genuine care for our clients and partners is at the heart of our DNA.We’re proud to be recognized by top industry analysts as a Leader and Strong Performer in multiple Gartner and Forrester reports.In 2025, Creatio was named to Inc.’s Best Workplaces list, recognizing our commitment to employee wellbeing and a strong workplace culture.Who We’re Looking For:We are looking for a creative and proactive Motion Designer to join our team and bring ideas to life through engaging video content, motion graphics, and animations.In this role, you will work on a variety of projects, from product videos and educational content to marketing campaigns, social media, and international events. You will collaborate with different teams to create visually compelling content that communicates our brand and product stories.The ideal candidate has a strong eye for design, attention to detail, and a passion for experimenting with new creative approaches, including AI-powered tools.The role is based in Ukraine.Responsibilities:Create and edit engaging video content for Creatio Academy online courses, webinars, and educational YouTube content, including motion graphics, sound editing, and color correction.Produce video content for social media, including editing podcasts, executive interviews, and adapting footage into Shorts, Reels, and other short-form formats.Design animated banners, motion graphics, and video assets for marketing campaigns, digital channels, and website content.Edit product videos, release trailers, and demos showcasing Creatio's latest features and innovations.Transform company reports, statistics, and industry insights into engaging videos, including content for industry analysts and customer case studies.Develop video content for international conferences, digital events, and product launches, including opening videos, promotional materials, and event landing-page animations.Edit customer interviews, demo recordings, and promotional videos for digital releases and offline events.Create internal corporate videos and animated intros for HR communications.Collaborate with cross-functional teams to deliver high-quality video content aligned with Creatio's brand and communication objectives.Leverage AI-powered tools to streamline video production, improve creative workflows, and explore new approaches to motion design.Requirements:At least 2 years of hands-on experience in motion design, video editing, or video production, supported by a portfolio of relevant projects.Proficiency in Adobe After Effects and Adobe Premiere Pro (must-have).Strong understanding of motion graphics, animation principles, video composition, and visual storytelling.Experience with video post-production, including sound editing, color correction, and exporting content for different platforms.Experience using AI-powered tools in video production, animation, or creative workflows.Strong attention to detail, creativity, and the ability to maintain visual consistency across different types of content.Ability to independently manage multiple projects, prioritize tasks, and meet deadlines.Strong communication and collaboration skills, with conversational English proficiency.What you should expect from us:Growth & Development: Clear career paths, mentorship opportunities, and access to continuous learning to help you reach your full potential.Flexibility & Well-Being: We provide flexible work arrangements and initiatives that empower you to manage your schedule effectively, stay productive, and thrive both personally and professionally.Recognition & Impact: A culture that celebrates achievements, values your ideas, and empowers you to make real contributions from day one.Innovative Culture: Be part of a company that embraces new ideas, modern technologies, and bold thinking to stay ahead of the curve.Benefits & Rewards Package: We provide competitive compensation and benefits designed to support you and your family. Our rewards approach goes beyond salary, recognizing your contributions and commitment. The exact package may vary depending on your country of residence and employment type.

Location: United States of America What We Do: Cybercrime is growing, and more businesses are getting hit by threats that used to target only the biggest organizations. That pushes defenders like us to operate at the highest level, and it deepens our need for good people who want to make a meaningful impact. Founded in 2015 by former NSA cyber operators, Huntress is a remote-first team working to make enterprise-grade cybersecurity accessible to businesses of all sizes. We work closely with security teams and service providers protecting complex environments, often without the time or headcount to handle it all. That’s why we build our technology in-house and back it with a 24/7 human-led Security Operations Center (SOC). As a result, our platform is never disconnected from the experts who manage it, ensuring our customers' protection. Huntress now secures more than 6M endpoints and 17M identities worldwide. Those numbers keep growing because more businesses rely on us to help carry the load and operate with more confidence. Every day, you can see that commitment in how we stand with our customers and how we show up for each other. Reports to: Senior Manager, Channel Marketing Location: Remote US Compensation Range: $160,000 to $170,000 base plus bonus and equity What You'll Do Huntress is looking for a Channel Marketing Manager to partner directly with our strategic resellers in North America and plan and execute go-to-market motions that drive pipeline and revenue. You will build joint marketing plans with a group of strategic and focus partners, bring Huntress campaigns and programs to life through those partners, and measure what works so we can invest where the return is highest. This role is hands-on. The ideal candidate is a strong relationship-builder who works comfortably with partner marketing and sales teams, is data-driven and action-oriented, and has a record of turning joint plans into measurable results. Responsibilities Build and own joint marketing and GTM plans with Strategic and Focus North American resellers, with clear goals for pipeline, bookings, and activity with measurable ROI. Plan and execute partner GTM motions, including demand generation campaigns, webinars, regional and field events, product launch plays, and partner-led programs. Serve as the primary marketing point of contact for North American reseller partners, helping them position and sell Huntress to their customers with consistent messaging, branding, and execution. Adapt Huntress campaigns, messaging, and assets into partner-ready kits and co-branded materials that partners can launch with minimal effort. Plan the activities and campaigns that put MDF and co-marketing funds to work with your partners, partnering with the Program Manager who administers MDF, and report on the results and ROI of funded activity. Partner with Partner Sales, Demand Generation, Product Marketing, and Channel Operations to align partner campaigns with corporate priorities, lead handling, and attribution. Collaborate with Product Marketing to turn product updates and launches into channel-specific campaigns that drive partner activation, product adoption, and lead generation. Support partner engagement through the Huntress Hub partner portal, including communications, resources, and ongoing engagement strategies. Track and report on partner marketing KPIs, including partner engagement, sourced and influenced pipeline, campaign conversion, and use the results to guide investment. Capture partner feedback and recommend improvements to channel programs, enablement, and marketing resources. Support partner QBRs, events, and executive engagements with strategic partners. What You Bring to the Team 5+ years of experience in channel or partner marketing, ideally in the SaaS or cybersecurity space. Proven success planning and executing co-marketing programs with resellers that produced measurable pipeline and revenue. Working knowledge of the North American reseller ecosystem and how partners market and sell. Experience planning MDF-funded or co-marketing activities and working within channel program mechanics such as deal registration and lead sharing. Ability to plan, manage, and execute several programs and partner relationships at once, and pivot quickly as needs change. Strong analytical skills, with the ability to assess opportunities and make ROI-based decisions on programs and investments. Exceptional ability to lead, influence, and collaborate across organizational and geographic boundaries. Familiarity with CRM, marketing automation, and PRM or partner portal tools (e.g., Salesforce, HubSpot). Nice to Have Experience in cybersecurity, MSP, or SMB-focused markets. Experience with account-based or partner-specific campaign planning. What Success Looks Like in the First Year Joint marketing plans in place and running with each of your strategic resellers. Measurable growth in partner-sourced and partner-influenced pipeline. Well-planned, MDF-funded activity with your partners and a clear view of ROI by partner and campaign type. Partner-ready campaigns and assets that your partners use again and again. What We Offer: 100% remote work environment - since our founding in 2015 Generous paid time off policy, including vacation, sick time, and paid holidays 12 weeks of paid parental leave Highly competitive and comprehensive medical, dental, and vision benefits plans 401(k) with a 5% contribution regardless of employee contribution Life and Disability insurance plans Stock options for all full-time employees One-time $500 reimbursement for building/upgrading home office Annual allowance for education and professional development assistance $75 USD/month digital reimbursement Access to the BetterUp platform for coaching, personal, and professional growth Huntress is committed to creating a culture of inclusivity where every single member of our team is valued, has a voice, and is empowered to come to work every day just as they are. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status. We do discriminate against hackers who try to exploit businesses of all sizes. Accommodations: If you require reasonable accommodation to complete this application, interview, or pre-employment testing or participate in the employee selection process, please direct your inquiries to accommodations@huntresslabs.com . Please note that non-accommodation requests to this inbox will not receive a response. Huntress uses artificial intelligence tools to assist in reviewing and evaluating job applications, including resume screening, skills assessment, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process, but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Candidate Privacy Notice for more details on our practices and your data privacy rights. #BI-Remote

Location: San Francisco; Washington, D.C.; New York Engagement: Contractor Location and travel: San Francisco, New York, or Washington DC; travel to support in-person programs is expected. About the Team OpenAI Academy helps people build the knowledge and practical skills to use AI in their work and communities. Through hands-on workshops, online learning, and partnerships with trusted local organizations, we bring AI education to audiences with different needs, backgrounds, and levels of experience. Within Global Affairs, the Academy team works with colleagues across Customer Education, Technical Success, Communications, and regional engagement teams to create useful learning experiences and lasting community relationships. ABOUT THE ROLE We’re looking for an Events & Community Manager to plan and deliver Academy programming and build relationships with the communities we serve. You will manage a portfolio of in-person and online workshops, working with local partners and internal teams from the first planning conversation through delivery and follow-up. This is a hands-on role for someone who can earn a partner’s trust, turn an idea into a detailed plan, and keep the moving parts of an event on track. You will pair strong event production skills with thoughtful community engagement, helping participants find relevant learning opportunities and stay connected after a session. IN THIS ROLE, YOU WILL: - Own end-to-end delivery for assigned Academy events: scope, timelines, budgets, registration, participant communications, venues, vendors, technical requirements, and day-of execution. - Work with host organizations to understand their audiences, define clear objectives, and confirm responsibilities, recruitment plans, and delivery readiness. - Coordinate instructors, mentors, and volunteers, making sure they have the schedule, materials, preparation, and information they need. - Partner with Academy’s learning and instructional colleagues to select appropriate content and adapt the format to the audience. - Maintain relationships with community organizations, educators, workforce partners, nonprofits, and small-business networks before and after events. - Coordinate relevant online programming and follow-up resources with Academy colleagues, connecting individual events to continued learning. - Keep event records, calendars, expenses, and delivery trackers accurate; flag risks and decisions early. - Gather attendance data and participant and partner feedback, share concise results, and improve the playbooks used across the team. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience independently delivering both in-person and virtual events, including logistics, budgets, vendors, and live troubleshooting. - Have built productive relationships with community organizations, education partners, nonprofits, or similar groups. - Can turn broad goals into clear workplans and manage several programs without losing track of details or follow-up. - Write clear partner communications and keep people informed when plans change. - Bring sound judgment and a calm, practical approach to live events and competing priorities. - Care about making learning accessible to people with different levels of technical experience. - Are curious about AI and comfortable learning new tools; experience with AI literacy or community education is helpful.

Location: San Francisco; Washington, D.C.; New York Engagement: Contractor Reporting to: Academy Partnerships Lead Location and travel: Remote within the U.S., with a preference for candidates based in San Francisco, New York, or Washington, DC; travel may be required for assigned Jams. About the Team OpenAI Academy works with nonprofits, educational institutions, community organizations, and other partners to bring practical AI learning to the people they serve. Our Community Trainer Program helps partners develop the capacity to deliver training, while Academy Jams bring participants together for hands-on learning and problem solving. ABOUT THE ROLE We’re looking for a Partner Operations contractor to run the day-to-day systems and coordination behind two parts of Academy: our train-the-trainer program and the delivery of Academy Jams. Reporting to the Academy Partnerships Lead, you will keep partner onboarding, cohort administration, records, communications, and program delivery organized and dependable. This role combines detailed internal operations with hands-on event execution. You should enjoy maintaining accurate systems and closing every follow-up as much as helping a live event run smoothly. The Partnerships Lead sets partner strategy and commitments; you turn those commitments into clear workflows and reliable delivery. IN THIS ROLE, YOU WILL: - Run partner and participant onboarding for the Community Trainer Program, including intake, required information, cohort placement, scheduling, access requests, and timely follow-up. - Maintain accurate partner, trainer, and cohort records across Academy’s approved systems, with clear owners, status definitions, and documentation. - Coordinate invitations, calendars, reminders, materials, office hours, and participant communications throughout each cohort. - Track prerequisites, attendance, assessments, teach-backs, and completion against criteria set by instructional colleagues; route readiness and credential decisions to the designated owners. - Coordinate system access, data handoffs, and operational issues with internal teams and delivery partners, reconciling discrepancies before they affect participants. - Build and maintain checklists, standard communications, dashboards, and operating procedures that make recurring work easier to execute and audit. - Manage delivery workplans for assigned Jams, including partner follow-up, location readiness, registration, vendors, staffing, run-of-show materials, and day-of support. - Coordinate with the Academy Partnerships Lead on partner commitments and with event and instructional colleagues on logistics, content readiness, and facilitator preparation. - Track expenses, dependencies, and risks; escalate exceptions that require a decision and keep partners informed of next steps. - Collect program and event feedback, close out records, and recommend improvements to onboarding, cohort operations, and Jam delivery. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have experience in program operations, partner operations, training administration, or another role where accurate records and consistent execution matter. - Have supported cohorts, partner networks, or recurring programs involving onboarding, scheduling, participant communications, and completion tracking. - Notice missing information and conflicting records, and follow through until they are resolved. - Are confident managing spreadsheets, shared databases, and program systems, with clear documentation and appropriate handling of participant information. - Have hands-on experience coordinating in-person or hybrid events and can switch from detailed administration to live problem solving. - Communicate clearly with partners and internal teams, including when you need to surface a missed deadline or unresolved dependency. - Can prioritize across recurring operations and event deadlines and make capacity constraints visible early. - Have worked in education, workforce development, nonprofit, or community programs; familiarity with train-the-trainer models is helpful.

Location: British Columbia Workplace: OnSite We have an immediate opening and are excited to find the right candidate to join our team. The IT Support Engineer II is a key member of our IT team, responsible for supporting and maintaining Safe Software’s internal technology environment. You’ll troubleshoot hardware, software, and network issues, manage Windows and macOS devices, and help maintain and improve our cloud infrastructure, with a particular focus on AWS. Your time will be split between employee support and infrastructure, projects, and automation. On a typical day, you might resolve a laptop issue, configure a new device, update permissions in AWS, and work on a migration or script that makes a recurring task more efficient. You’ll collaborate with colleagues across departments to understand their technology needs and deliver practical solutions. Working alongside your IT teammates, you’ll share knowledge, contribute to best practices, and take ownership of improvements that make our systems and services more reliable and effective. ABOUT THE TEAM Safe Software’s IT team supports the systems and services that keep our organization connected and productive. From managing cloud infrastructure and employee devices to resolving technical issues and building automations, we help teams use technology effectively. We work collaboratively, share knowledge freely, and are always looking for ways to improve how we do things. WHAT YOU’LL BE DOING - Troubleshooting and resolving advanced hardware, software, and network issues - Configuring, maintaining, and updating IT systems and infrastructure, including AWS cloud environments - Deploying and managing employee devices using mobile device management (MDM) tools - Developing and maintaining Bash, shell, or Python scripts to automate tasks and improve IT processes - Supporting the deployment and management of new technologies and IT projects - Providing responsive and effective technical support to employees via multiple channels - Documenting and tracking issues, solutions, and system updates - Collaborating with other departments to understand and support their IT needs - Identifying and implementing improvements to IT services and support processes - Participating in internal training and contributing to knowledge-sharing within the IT team - Staying current with new tools, practices, and IT trends WHAT WE’RE LOOKING FOR Safers come from a variety of backgrounds with diverse skills and knowledge. That being said, those who are most successful in this role have experience with the following: EDUCATION & CERTIFICATIONS: - A degree in Information Technology, Computer Science, or a related field - Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are an asset EXPERIENCE: - At least 3 years in IT support or a similar technical role. - Hands-on experience supporting and administering AWS cloud environments. - Experience with mobile device management (MDM) tools. SKILLS: - Proficiency in troubleshooting complex IT issues across hardware, software, and networks. - Experience with Windows and macOS operating systems, including system administration and network configuration. - Scripting experience with Bash, shell, or Python. - Strong communication skills for supporting users with varying technical backgrounds. - Analytical thinking and problem-solving skills. - Ability to manage tasks independently and contribute to team solutions. ADDITIONAL ASSETS: - Experience with Azure, Oracle Cloud Infrastructure (OCI), or Google Cloud Platform (GCP). - Experience administering Google Workspace. - Experience with virtualization platforms such as Proxmox or VMware vSphere. - Experience with Linux operating systems. - Experience with infrastructure as code tools such as Terraform or AWS CloudFormation. - Experience using AI tools in support workflows. SOFT SKILLS: - Collaborative, curious, and proactive. - Committed to continuous learning and service improvement. - Empathetic and able to explain technical concepts clearly and respectfully. WHAT YOU CAN EXPECT When you choose a career with Safe Software, you're also choosing… - Meaningful Work: Make a profound impact across our business, workplace and data integration product. - A Supportive Environment: Feel empowered to share your ideas and implement them with high autonomy and team support. - Social Responsibility: Become part of a team that finds meaningful ways to give back. Take paid time off to volunteer for one of our Safe-organized opportunities that align with our core community initiatives. - Learning & Career Development: We believe in your continuous learning and growth. Take advantage of an annual learning budget and training programs paid for by Safe. - Flexible Working Hours: Flexible and remote-friendly work arrangements to fit your lifestyle. Work when you want, and how you want to. - Work-Life Balance: There's no place for burnout at Safe. Maintain a healthy balance of your personal and work life without splitting yourself in two. Enjoy 3 weeks of vacation to recharge, plus an additional paid 6 seasonal days off per year. - Health & Wellness: Extended health, dental, health or lifestyle spending, and counseling benefits from day 1. That's right, no waiting period. - Family is important: We are dedicated to supporting our employees through parenthood and offer a Parental Leave Top-Up Program for new parents through childbirth or adoption. - Shared Success: Share in Safe's success with our bi-annual profit sharing and RRSP/TFSA matching program. - An Accessible Commute: Regardless of your commute method, we're located close to public transit, and provide complimentary parking and bike storage for our team!   ABOUT SAFE SOFTWARE Safe Software transforms organizations with FME, the only All-Data Any-AI Enterprise Integration Platform connecting all your data, anywhere, at any velocity. With over 30 years of expertise and 25,000+ enterprise customers across 125+ countries, we simplify your data journey, wherever it leads. Founded in 1993, Safe is headquartered in Surrey, BC with over 300 team members and counting. We’re always looking for talented individuals with diverse backgrounds who are determined to learn and grow. Are you ready to join the team? OUR COMMITMENT TO DIVERSITY AND INCLUSION Safe Software is an equal opportunity employer and we truly believe that innovation and strength begin with diversity and inclusion. We welcome all candidates regardless of race, gender identity or expression, sexual orientation, age, ability, disability, national or ethnic origin, political belief, religion, or family status. Should you require accommodations during the recruitment process, please contact hr_dept@safe.com. NOTICE REGARDING USE OF AUTOMATED TOOLS IN HIRING At Safe Software, we use automated tools to help us process applications and identify qualified candidates. These tools may assist in screening resumes and summarizing interview content based on the information you provide. This helps our team review applications efficiently while ensuring every candidate is considered based on the requirements of the role. Please be assured that the final hiring decision is always made by a member of our team. For more information on how we protect your privacy, please see our policy https://www.safe.com/legal/#applicant-privacy-policy. If you have questions about this process, please contact us at hr_dept@safe.com.

Location: Chicago, IL, USA About the role We’re hiring a data-driven Risk Analyst with strong analytical skills and an investigative mindset. You’ll help reduce fraud losses, improve risk processes, and protect a positive member experience. Alongside your core analytics work, you will also be investigating selected fraud and dispute cases-bringing together case evidence, transaction and account data, and risk signals to support clear, well-documented outcomes. You’ll work closely with Product, Engineering, Data Analytics, Operational and member Experience partners. The role is a good fit for someone who can move between portfolio-level questions and detailed case review, conduct ground level investigation and data queries ,  communicate what the evidence supports, and turn findings into better risk decisions and processes. In this role, you can expect to Analyze fraud and loss trends (25%) - Explore data proactively and in response to loss events to identify drivers, quantify opportunities, and recommend ways to reduce losses while minimizing member friction. Investigate fraud and dispute cases (30%) - Review assigned cases from intake through resolution or escalation. Bring together relevant member statements, transaction and account history, merchant evidence where applicable, and risk signals. Assess evidence quality and consistency; document what is supported, what remains uncertain, and the recommended next step in accordance with established policies and decision authority. Understand agent SOPs and get familiar with using  agent tools with the goal to improve AHT and decision accuracy. Improve processes and automation (20%) - Identify and apply AI and automation opportunities across dispute and fraud workflows to reduce repetitive manual work, improve consistency, and accelerate analysis. Partner with relevant teams to test solutions, validate outputs, and ensure appropriate human review and controls before implementation. Build reporting and monitor performance (10%) - Develop and maintain actionable dashboards and reports that track risk performance against loss and member-experience metrics. Collaborate on ad hoc needs (15%) - Partner with internal stakeholders to answer time-sensitive questions and communicate findings clearly to technical and non-technical audiences. To thrive in this role, you have 2+ years of analytical experience, preferably in financial services or fintech. 2+ years of experience in Fraud, Compliance, Risk, Investigations, or a related field; relevant case-review or dispute experience is a plus. Excellent SQL and advanced google sheets skills; experience with Python is preferred. Familiarity with payment processing fundamentals and an interest in fraud typologies, risk trends, or risk strategy. Strong critical thinking and attention to detail; you can synthesize information across multiple sources and explain how it supports a conclusion. Clear written communication and sound documentation habits, especially when handling sensitive, member-impacting cases. Strong organization and follow-through, with the ability to manage analytical work and assigned investigations in a fast-paced environment. Proficient using AI-assisted tools and automation to improve productivity, while validating outputs and protecting sensitive information. A growth mindset, willingness to learn new tools and processes, and a passion for Chime’s mission. A bachelor’s or master’s degree in a quantitatively rigorous discipline such as engineering, statistics, mathematics, or economics is preferred. #LI-Onsite #LI-BE1 Below is the base salary offered for this role and level of experience. Full-time employees may also be eligible for bonus(es), competitive equity, and benefits. For commissioned roles, the base salary listed in this job description does not include incentive/variable pay. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. Wage Notice $109,000 — $150,000 USD A little about us At Chime, we believe that everyone can achieve financial progress. We created Chime—a financial technology company, not a bank*—on the premise that core banking services should be helpful, easy, and free. Through our user-friendly tools and intuitive platforms, we empower our members to take control of their finances and work towards their goals. Whether it's starting a savings account, purchasing a first car or home, launching a business, or pursuing higher education, we're proud to have helped millions unlock their financial potential. We're a team of problem solvers, dreamers, and builders with one shared obsession: our members. From day one, Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owner's mindset to our work, refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams, our company, and our members. We believe in being bold, dreaming big, and taking risks, while also working together, embracing our diverse perspectives, and giving each other honest feedback. Our culture remains deeply entrepreneurial, encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress. We know that to achieve our mission, we must earn and keep people's trust—so we hold ourselves to the highest standards of integrity in everything we do. These aren't just words on a wall—our values are embedded in every aspect of our business, serving as a north star that guides us as we work to help millions achieve their financial potential. Because if we don't—who will? *Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank, N.A. or Stride Bank, N.A., Members FDIC. What we offer for our full-time, regular employees 🏢 Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices, plus team and company-wide events depending on location. 💻 Benefits that support your work and life, including backup child, elder, and pet care and subsidized commuter benefits for eligible employees. ✨ Comprehensive health, financial, and wellbeing benefits designed to support you at every stage of life. 🏝 Generous vacation policy and company-wide paid days off 🫂 1% of your time off to support local community organizations of your choice 👟 Annual wellness stipend to use towards eligible wellness related expenses 👶 Up to 22 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents 👪 Access to family planning reimbursement 💚 A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress We know that great work can’t be done without a diverse team and inclusive environment. That’s why we specifically look for individuals of varying strengths, skills, backgrounds, and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals. Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the San Francisco Fair Chance Ordinance, Cook County Ordinance, NYC Fair Chance Act, and the LA City Fair Chance Ordinance, and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process, please contact: accommodations@chime.com . To learn more about how Chime collects and uses your personal information during the application process, please see the Chime Applicant Privacy Notice .

Location: Recife, Brazil Workplace: hybrid The legal business partners team oversees and manages different legal topics worldwide arising from the day to day operations of inDrive. In doing so, the team drives innovative solutions in close coordination with many internal stakeholders, especially government relations (GR), finance, tax, marketing, the business development teams and local outside counsel. Sustainable business growth and evaluating and managing key business risks are the main priorities for the legal business partners team. Key Responsibilities Be responsible for dedicated countries (Brazil plus other dedicated countries); Legal support for launches in new countries as well as new businesses; Provide legal advice on different matters such as civil law, media/marketing/advertising regulation, consumer regulation, digital law, contracts/commercial law, fintech, digital employment/labor regulation, digital platforms regulation, dispute resolution/claims, tax etc.; Monitor and draft analysis of upcoming regulations; Collaborate on cross-functional projects with other departments to provide comprehensive advice and create solutions; Provide legal review and legal support to all the marketing/media/advertising campaigns launching in applicable country/countries; Ensure compliance with regulations applicable to operations of the Company in applicable countries, and develop effective measures for internal and external compliance; Drafting policies and guidelines; Manage different types of government authorities requests; Manage external vendors. Oversee all aspects of third party vendor management in the applicable countries, including execution and implementation of outside counsel guidelines, performance, and timely collection and processing of accruals, and invoices; Control over budget expenses, reducing budget costs according to the KPIs; Development of the team, being responsible for participation in professional conferences/events and education (external and internal); Skills, Knowledge & Expertise Experience working as in-house legal counsel for technology companies, or law firms providing support for technology companies; 5-6+ years of experience, with a minimum of 2 years of law firm experience; Bachelor's degree in law, additional education would be a plus; English language proficiency at C/C level Strong experience in civil law, media/marketing/advertising regulation, consumer protection regulation, pre-litigation: claims resolution, commercial law/contracts. Experience in data protection and intellectual property; experience with fintech and tax matters is an additional plus; Job Benefits Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries. Develop your professional skills with access to mentoring, career consulting, and learning programs. Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program. Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects. Work alongside people who take initiative, speak openly, and challenge themselves to grow. Improve your language skills through co-financed courses and internal speaking clubs. Please note: final benefits may vary by location — country.

Location: Remote, Global Workplace: Remote ABOUT SUPABASE Supabase is the Postgres development platform, built by developers for developers. We provide a complete backend solution including Database, Auth, Storage, Edge Functions, Realtime, and Vector Search. All services are deeply integrated and designed for growth. ABOUT THE ROLE We are looking for a Senior Contracts Manager to take ownership of vendor contracting at Supabase. You will be the go-to contracts partner for everything we buy. This is a hands-on, high-autonomy role with real ownership, for an experienced negotiator who takes pride in making procurement faster while managing risk. You will negotiate directly, build the playbooks and workflows that let the business self-serve on low-risk deals, and escalate the right issues to Legal at the right time. We work AI-first in Legal: you will use Claude and Ironclad every day to move faster and with greater accuracy. Your work will shape how procurement and vendor contracting scale as Supabase grows. WHAT YOU WILL DO Own vendor contracting end to end - Review, draft, and negotiate a high volume of vendor agreements, including MSAs, order forms, SOWs, SaaS and cloud subscription terms, DPAs, and NDAs. - Serve as the single point of contact for all vendor contracting matters raised by FinOps, IT, Security, and business owners, from intake through signature, renewals, amendments, disputes, and offboarding. As capacity allows, you will also support the broader Commercial Legal team on other matters. - Apply and further build out our playbook and risk framework independently, and escalate to the Assistant General Counsel, Commercial where a deal falls outside approved positions or raises novel legal risk. - Negotiate data, privacy, and security terms (DPAs, security exhibits, cross-border transfers) within the Security team’s playbook, and bring in the AGC, Commercial or Privacy for anything outside it. - Review AI vendor terms, such as training on our data, output ownership, and model changes. Build and scale vendor contracting operations - Build out and maintain our vendor playbook in Claude, so the whole team works from the same guidance and low-risk deals move without bottlenecks. - Design and improve intake, triage, and approval workflows with FinOps. - Own the vendor and procurement workflow in Ironclad, including intake, templates, approvals, and the repository, working with Legal Ops, who own the platform. Use it to track renewals and notice windows with FinOps and flag spend concentration risks. - Create training and self-serve resources for business partners, and raise the visibility of the contracts function as a business enabler. WHAT WE ARE LOOKING FOR Required - 6 to 8+ years of experience negotiating procurement, vendor, or technology transactions contracting, ideally buy-side at a U.S. SaaS or technology company, with deep knowledge of SaaS, cloud, and software licensing terms. - A track record of negotiating directly with vendors and their counsel, independently and at pace. - Strong working knowledge of privacy, data protection, and security terms in commercial contracts, including DPA negotiation and international data transfers. - Experience designing contracting processes that are consistent, transparent, and easy for the business to follow. - Clear writing and speaking, with the ability to explain legal and commercial risk plainly and the judgment to know when to hold a position, approve a reasonable risk, or escalate. - Comfort using AI tools, Claude in particular, with sound judgment about when to rely on outputs, how to verify them, and how to protect confidential information. Preferred - A degree in a relevant field (for example, law, economics, or political science), though we value experience over the specific degree. - Sell-side experience negotiating customer, partner, or reseller agreements for a SaaS or technology company, which helps you see vendor terms from the other side. - Hands-on experience with Ironclad or a similar CLM tool (Juro, Docusign CLM) or building AI-assisted legal workflows, ideally with some exposure to AI governance. - Experience working across jurisdictions or with distributed, international teams. - Experience at a fast-growing, developer-focused, cloud, security, or open source company. WHAT WE OFFER - Fully Remote We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world. - ESOP Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together. - Tech Allowance Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work. - Health Benefits Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us. - Annual Off-Sites Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year. - Flexible Work We operate asynchronously and trust you to manage your own time. You know what needs to be done and when. - Professional Development Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth. ABOUT THE TEAM Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love. - ~400 team members - 60+ countries - 20+ languages spoken - Over $1B raised (including our $500M Series F) - 540,000+ community members We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.

Location: Bethesda, MD About Ernesta: Ernesta is on a mission to bring gorgeous, design-focused custom rugs to homes and places of gathering through an enjoyable, frictionless, and affordable experience. At the same price as a store-bought standard-sized rug, a custom-cut rug from Ernesta will not only be a better fit, but also a better buying experience.  We believe that high-quality custom design shouldn't be out of reach for consumers and aim to address this need in the multi-billion dollar global rug industry. Driven by our collective mission, our team is hungry, hardworking, and highly ambitious. We’re problem solvers, innovators, design enthusiasts, and executors. We are relentlessly focused on creating and delivering beautiful and delightfully simple solutions and experiences for our customers. Together, we are excited and humbled by the opportunity to expand the market for custom rugs and allow more people to live in elevated design settings.  Put simply, we believe more soft surfaces mean happier homes. About the Role: Ernesta is looking for an experienced full-time Sales and Design Consultant (who we call a Design Assistant) to join the Retail team in the our retail showroom on Bethesda Row in Bethesda, MD. You will be a key hire to help build an enjoyable, frictionless, and industry-defining rug buying experience. This is an opportunity to join a small but visionary team - a high impact role pioneering a new age of customer experience. As a Design Assistant you will wear two hats. First, you will educate and advise customers on rug selection, material selection, and spatial planning. Second, you will be a customer champion – delighting customers and assisting with inquiries, concerns, and matters related to orders, delivery, and more. In each interaction, you will take pride in building strong relationships with customers and ensuring their happiness and loyalty at every touchpoint. What You’ll Do: Set the industry standard for customer experience and sales Drive sales through customer followup and outreach Deliver exceptional design and product expertise to customers Maintain a clean, organized, and on-brand showroom that delights customers at every touchpoint Provide customers a high quality and personalized experience through multiple channels - in person, chat, text, email, video, phone. Advise customers on floor plan layout, material selection, and custom rug measurements Provide a fantastic experience to our customers by responding to inquiries and resolving order-related matters such as order tracking, product inquiries, delivery logistics, and more. Surprise and delight customers - exceed their expectations - create memorable experiences Learn innovative technologies to help customers visualize their space i.e CAD modeling, adobe, 3D rendering, etc. Maintain feedback loops to improve internal processes Qualifications Include: 2+ years of experience in a consumer-facing role.  2+ years of direct consumer sales and/or account management experience is required. Passionate about interior design and home décor. You stay up to date on home décor trends. Delights in communicating and building trust with customers, self motivated, curious, empathetic, and great at listening Solutions oriented with sound judgment, business sense, and high integrity. Willingness to provide creative solutions and wear many hats. High level of proficiency working online across multiple software tools, 2D/3D tools, Zoom, Google suit, etc. Great time management and organizational skills with high level of accountability Ability to establish and improve processes. Excited to establish and build feedback loops within the organization and across business units. This role is located in our Retail Showroom and will require a flexible schedule, including weekend and holiday hours. Nice to Have: Experience with design tools and spatial planning BA or experience working in a creative field, interior design, art history, architecture, etc. Ernesta is committed to inclusion. We are an equal opportunity employer and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The anticipated starting base pay for this role is between $20 - $30 per hour. This range represents the low and high end of the anticipated pay range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and skills. #LI-Onsite

Location: USA - Philadelphia (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $203,901 — $287,217.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Pay Range $203,901 — $287,217.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Denver, Colorado, United States, AMER From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Denver Pay Range $203,901 — $287,217.75 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Oakland, California, United States From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About the Role Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for a business-minded Senior Commercial Counsel, with deep experience drafting and negotiating customer agreements with leading global and domestic organizations.  This legal team member will be a key partner and liaison to other impacted Fivetran departments and stakeholders.  The ideal candidate is a high impact individual contributor who brings deep legal expertise, sound business judgment, and the ability to operate independently on complex commercial matters. This is a full-time, hybrid position based out of our US offices (Oakland, Denver, New York City, Philadelphia, or Austin). Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team. Technologies You’ll Use Ironclad, SFDC, AI tool What You’ll Do Independently lead the review, drafting, and negotiation of complex commercial agreements, including enterprise customer agreements on customer paper, balancing legal risk with business objectives. Serve as a designated legal partner to Fivetran’s enterprise sales team, providing practical, business-minded guidance on deal strategy, contract negotiations, and escalations. Develop and deliver sales training and communications that help teams navigate contracting requirements, understand changes to customer agreements, and engage Legal effectively. Create and maintain negotiation playbooks and guidance that promote consistent legal positions, sound judgment, and alignment with internal stakeholders. Enhance key commercial templates, including incorporating updates into Fivetran’s contract management and automation tools. Partner with Product and other legal subject matter experts to assess how new offerings and product updates affect customer agreements and contracting practices. Lead cross-functional improvements to commercial contracting processes, streamlining review, negotiation, and approvals while maintaining appropriate legal and business controls. Monitor relevant developments in SaaS contracting, data privacy, and industry practices, translating them into practical guidance for the business. Provide guidance and share knowledge with commercial legal colleagues, contributing to the team’s development and effectiveness. Lead or contribute to special projects based on your expertise, interests, and the evolving needs of a growing company and legal team. Skills We’re Looking For A highly accomplished commercial attorney with 8+ years of experience in negotiating commercial contracts at high-growth technology companies, with demonstrated experience and interest in data and privacy. A proven negotiator with a deep understanding of global commercial transactions, including expertise in drafting, reviewing, and finalizing complex agreements, such as sales agreements, SaaS and enterprise B2B transactions, and data processing agreements (compliance with GDPR, CCPA and other data protection laws), including on customer paper. A process-oriented lawyer with a passion for building and optimizing processes and procedures in partnership with legal operations A proven track record of achieving high-volume, quick turn on execution of agreements constructed to mitigate risk and support revenue growth, including customer paper review A strong communicator with exceptional written and verbal skills, you can clearly articulate complex legal concepts to both a technical and non-technical audience High attention to detail, with demonstrated self-initiative that drives a desire for impact and achievement Experience using AI tools (such as Claude or similar) to enhance legal workflow efficiency, including contract review, drafting, and research, preferred JD and admitted to practice in at least one jurisdiction, with eligibility to become a registered in-house counsel in either California or Colorado preferred Bonus Skills​ CIPP (US) certification is a plus #LI-JC1 #LI-Hybrid The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role.  Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Oakland Pay Range $245,092 — $306,365.50 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote (UK) 🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts , accounts for 16-17 year olds , a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save , invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍UK Remote (with essential travel to our global offshore sites) | 💰£41,300 - £52,250 + Incentive Awards + Benefits ✨ Our Global Ops Team ⭐️ At Monzo, our customers should receive great service regardless of where it is delivered. Successful partner programmes depend on understanding what is happening in practice and completing the detailed work required to move from an agreed plan to a delivered outcome. The Partner Programme Delivery Lead exists to investigate the operational reasons behind thematic issues and drive the detailed delivery of agreed projects and workstreams. You will work with data, customer interactions, operational processes, teams and partners to uncover root causes, test assumptions and turn agreed actions into measurable results. Delivery is expected at every level within the pillar. In this role, most of your time will be spent in the detail of investigation and execution, understanding the operational reasons an issue needs solving and completing the work required to drive the solution forward. You may own a defined workstream within a larger Manager-led programme or independently deliver a smaller project where the direction, scope and intended outcome are already clear. 🔑 You’ll play a key role by... Investigation and root cause analysis Thematic scope & root cause assessment: Investigate systemic partner-wide issues within agreed focus areas, testing hypotheses to isolate root causes from symptoms and determining whether issues are genuinely thematic or belong within specific domain ownership. Quantitative data analysis: Analyse multi-source operational datasets—including customer outcomes, complaints, quality scores, and workflow metrics—to spot underlying trends, exceptions, and performance patterns. Qualitative field research & journey auditing: Conduct on-site process shadowing, customer journey reviews, and direct interviews with frontline partner and Monzo teams to evaluate actual operational practices against intended process design. Evidence synthesis & impact documentation: Triangulate quantitative and qualitative findings to identify structural drivers (tools, policy, capability, or operating model), clearly documenting root causes, customer impacts, and required next steps. Detailed project and workstream delivery Workstream planning & direct execution: Own the end-to-end delivery of assigned projects and workstreams, translating strategic approaches into detailed delivery plans (milestones, owners, dependencies) and actively executing hands-on tasks to drive momentum. Cross-functional & partner alignment: Serve as the day-to-day operational contact across Global Ops, GCOO, and partner teams—leading regular working sessions, setting clear delivery expectations, and constructively challenging missed commitments. Risk governance & record management: Proactively identify and resolve risks, issues, and dependencies early, escalating material blockers while maintaining transparent, accurate delivery records and baseline progress tracking. Operational readiness & BAU handover: Ensure implementation readiness, monitor post-launch performance to verify intended outcomes materialise, and support stabilisation through to formal transition into business-as-usual. Insights, recommendations and business cases Insight synthesis & evidence auditability: Translate complex investigation findings into root-cause insights and actionable solutions, maintaining a robust evidence trail to validate strategic recommendations and decisions. Business case & operational analysis: Author business cases for smaller initiatives and supply detailed analytical inputs—covering costs, benefits, risks, and customer impacts—for Manager-led strategic proposals. Product & Tech process optimisation: Deliver operational analysis for Product and Technology proposals, evaluating system enhancements and process simplifications to optimise service delivery. Leadership communications & stakeholder papers: Draft clear updates, briefing papers, and executive presentation materials to synthesise analytical data and drive leadership decision-making. Team and portfolio contribution Portfolio mobility & cross-functional collaboration: Partner closely with leads on strategic initiatives while retaining full ownership of assigned workstreams, flexibly deploying capacity across the portfolio as business priorities evolve. Proactive risk & insight generation: Identify emerging risks, operational patterns, and areas for investigation, sharing key learnings to refine future program design and global estate decisions. Pillar standards & capability development: Drive continuous improvement by establishing consistent analytical and workstream frameworks across the pillar, while proactively expanding expertise in outsourced operations, partner management, and data analytics. Global on-site engagement: Travel periodically within the UK and internationally to support on-site investigations, partner discovery, mobilisation, transitions, and operational stabilisation. 🤩 We’d love to hear from you if… Essential experience independently delivering defined projects or substantial workstreams from initial planning through implementation and handover. Clear history of working directly with external partners, proving you would have the confidence to represent Monzo professionally in day to day delivery conversations. Experience preparing delivery plans, analysis, updates, recommendations or business case content for stakeholder review. Strong planning and organisation skills, with the ability to coordinate detailed actions, owners and dependencies while maintaining attention to quality. Ability to travel within the UK and internationally when required. We currently have sites in India, Romania and South Africa, with plans underway for the EU. Strong analytical skills, with the ability to find, interpret and combine data from different sources to answer business questions. Confidence using spreadsheets, reporting tools and operational data to identify patterns, test assumptions and measure outcomes. An investigative mindset and the curiosity to understand how work operates in practice. Experience or confidence undertaking customer interaction shadowing, case reviews, process observation and structured conversations with frontline teams. The ability to complete structured root cause analysis and distinguish isolated examples from wider operational or partner themes. Strong problem solving skills, with the ability to move from an unclear issue to evidence based findings and practical proposed actions. The ability to work independently with limited oversight while recognising when a risk, decision or dependency requires escalation. Strong stakeholder management skills, with the confidence to coordinate activity and challenge missed commitments across different teams. Excellent written and verbal communication skills, with the ability to make detailed or complex information clear and accessible. Sound judgement when balancing pace, customer outcomes, quality, risk, cost and operational practicality. Experience working in an operational, regulated or customer sensitive environment. Adaptability and resilience, with the ability to respond constructively when priorities, plans or available information change. A collaborative approach and willingness to support colleagues across the wider portfolio while retaining accountability for your own delivery. Experience working with outsourced operations, suppliers or third party partners would be valuable but is not essential. Experience within financial services, global operations, project delivery, partner mobilisation, transition or customer experience analysis would also be beneficial. 🌈 The application journey has 4 key steps: Application questions 30 minute Recruiter Call Practical take-home task Competency-based interview around Stakeholders and Values 🙌 What’s in it for you 💰 £41,300 - £52,250 + Incentive awards + Benefits ✨ 📍Distributed working within the UK (with ad hoc meetings in London) and essential international travel to our offshore partner sites. 🏡 We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! Read our full list of benefits . Our average process takes around 4 weeks but we'll always work around your availability. You'll have the chance to speak to our recruitment team at various points during your process, but if you do have any specific questions ahead of this please contact ninaebanksmetcalfe@monzo.com 🤖 We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here . Applications will close once a sufficient number of high-quality submissions are received, so early application is strongly encouraged. #LI-REMOTE #LI-NEM Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog , 2026 Diversity and Inclusion Report and 2025 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

Location: Singapore, Singapore OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa. Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me , Do the Right Thing , and Get Things Done . These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity Our Singapore TA team is looking to welcome a new team member to partner directly with senior business leaders on mid to senior-level hiring across APAC. These are complex, high-stakes searches where your judgment has real organisational impact. It's a high-ownership role in a small team, your work is visible, and there's a genuine path to deepen your craft and take on more over time. We're also actively investing in AI tools and new ways of working, so if you're curious about where the profession is heading and want to help shape it, this is the perfect place to do that. What You’ll Be Doing Advise hiring managers and stakeholders as a subject matter expert on the APAC talent market Drive direct sourcing and headhunting efforts, owning requisitions from brief to close Build and execute innovative talent attraction and pipeline development strategies Own the end-to-end candidate experience as a core part of your recruitment practice What We Look For In You Extensive in-house recruiting experience, with a proven track record placing mid to senior-level roles Strong direct sourcing and headhunting capability Ability to consult, negotiate, and engage with a wide range of stakeholders in a matrixed environment Proven ability to manage competing priorities across teams and departments to achieve broader hiring goals English and Chinese language fluency to effectively communicate with candidates and hiring managers across multiple regions Nice to Haves Experience recruiting across multiple functions or business units simultaneously Prior experience in a high-growth or fast-scaling tech environment Comfort with hiring metrics and the ability to translate data into actionable improvements for candidate and hiring manager experience Genuine belief in blockchain and cryptocurrency Perks & Benefits Competitive total compensation package L&D programs and Education subsidy for employees' growth and development Various team building programs and company events Wellness and meal allowances Comprehensive healthcare schemes for employees and dependants More that we love to tell you along the process! Notice: All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website. Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX 's Candidate Privacy Notice .