Location: US CA - Remote
We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows
. You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani
ngful business results
.
This role can either be fully remote depending on which US state you live in, or based in our San Francisco office with an office-centric hybrid schedule. If based in-office: The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.
What you’ll achieve
Lead structured onboarding engagements by aligning customer stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to target high-impact Asana AI opportunities
.
Document and transition clear implementation plans that capture prioritized workflows, risk mitigation strategies, and next steps to ensure seamless execution and stakeholder alignment.
Guide customers end-to-end through process mapping, hands-on workflow configuration, and user acceptance testing to deliver production-ready workflows with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, business stakeholders, and end users through kickoff, enablement, and launch milestones.
Develop deployment roadmaps and forward-looking documentation that define how customers scale Asana AI usage, optimize adoption, and expand use cases over time.
Lead recurring operational check-ins with customer account teams to monitor workflow performance, surface user pain points, and unlock new AI adoption opportunities.
Partner cross-functionally with Customer Success, Sales, and R&D to surface expansion signals, represent the voice of the customer internally, and translate account momentum into business growth
.
Build repeatable frameworks and engagement processes that bring operational consistency to delivery motions across a portfolio of enterprise customers.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven experience in customer-facing implementation or consulting roles, guiding structured onboarding or technical platform deployments within SaaS or enterprise consulting environments
.
Strong understanding of generative AI and platform technologies, including AI workflow design, agent orchestration, enterprise platforms, and data governance
.
Demonstrated ability to guide teams through AI change management and user adoption friction, meeting stakeholders where they are with empathy and building confidence in new workflows
.
Track record of managing complex, concurrent enterprise projects and workstreams, holding both internal and customer stakeholders accountable to key milestones and deliverables
.
Customer-centric approach with proven success facilitating discovery sessions and translating customer feedback into actionable configuration decisions
.
Strong bias toward action, comfortable navigating ambiguity, making sound decisions with incomplete information, and creating momentum in dynamic environments
.
Clear, structured communication skills with the ability to synthesize complex processes for diverse audiences ranging from executive spo
nsors to front-line end users
.
Collaborative mindset with experience aligning cross-functional internal partners—including sales, customer success, product,
and IT—to ensure seamless project delivery
.
At Asana, we’re committed to building teams
that include a variety of backgrounds, perspectives, and sk
ills, as this is critical to helping us achieve our mission
. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $147,000 -$167,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: New York, NY
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
We’re looking for a Performance Marketing Lead to own paid user growth at Duolingo. You’ll help lead the strategy and team that bring new learners to Duolingo across 100+ markets and multiple products, including language, chess, and math. You’ll be accountable for growing high quality new users efficiently and proving the impact of that spend. You’ll partner with the Performance Marketing leadership team to shape where we invest next.
🧠 You will...
Own Duolingo’s paid user growth goals, setting the strategy for acquiring new users who stay and learn.
Lead and develop a team of performance marketers, setting a high bar for craft, rigor, and ownership.
Run user acquisition across platforms such as Google UAC, Meta, TikTok, AppLovin, and programmatic partners, plus channels in China. You’ll decide where to scale, hold, or pull back as efficiency changes.
Measure what user growth spend actually drives, using incrementality testing, saturation analysis, and new user quality metrics such as retention.
Build creative testing at scale with agency, creator, UGC, and in house partners, and use results to shape what gets made next.
Manage and hold agency and ad tech partners accountable for goals, pacing, and quality of execution.
Flex spend with the organic calendar, partnering with Social, Brand, and Country Marketing around product launches, seasonal swings, and viral moments.
Partner with Product and Engineering on measurement infrastructure, onboarding for paid users, and tests that connect acquisition to retention.
Turn performance into clear recommendations for marketing leadership, including what isn’t working.
✅ You have...
8+ years of experience in performance marketing or paid user acquisition, with a focus on large scale, global mobile acquisition campaigns.
3+ years leading teams of performance marketers.
A track record of owning a large, multichannel performance budget and taking channels from test to scale.
Hands on experience with incrementality tests, saturation analysis, and LTV and ROAS models.
Deep knowledge of the mobile user acquisition ecosystem, including attribution technologies and iOS privacy frameworks such as SKAN.
Experience partnering with Product and Engineering teams on performance marketing.
The judgment to recommend cutting or reallocating spend when returns don’t support it.
Clear, concise written communication, from channel detail to leadership level recommendations.
⭐ Exceptional candidates will have...
Experience leading user acquisition for a top subscription based mobile app or a high engagement consumer app with millions of daily users.
Experience running acquisition in China or other markets with distinct ad ecosystems.
Experience growing users across multiple products or apps.
Experience scaling creative through UGC agencies, creator marketplaces, or creator networks.
A passion for Duolingo’s mission to make education universally accessible.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$163,200
—
$244,800 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Location: Panama City, Panama, Panama
OUR HIRING PROCESS:
We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your application quite like our seasoned recruiting professionals—every person is unique. We promise to give your candidacy a fair and detailed assessment.
We may then invite you to submit a video interview for the review of the hiring manager. This video interview is often followed by a test or short project that allows us to determine whether you will be a good fit for the team.
At this point, we will invite you to interview with our hiring manager and/or the interview team. Please note: We do not conduct interviews via text message, Telegram, etc. and we never hire anyone into our organization without having met you face-to-face (or via Zoom). You will be invited to come to a live meeting or Zoom, where you will meet our INFUSE team.
From there on, it’s decision time! If you are still excited to join INFUSE and we like you as much, we will have a conversation about your offer. We do not make offers without giving you the opportunity to speak with us live.
INFUSE is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our
Privacy Policy
INFUSE
is a demand generation company providing solutions to B2B organizations. We help clients and partners to deliver audience, buyers, and account engagement that meets their goals. With a global team operating across more than 60 countries, the company has been recognized multiple times on the prestigious Inc. 5000 list, and has received over 60 other industry awards, including Inc. Best Workplaces.
Are you driven by the desire to deliver exceptional client experiences and thrive in a dynamic environment? At INFUSE, we're seeking a passionate Customer Success Representative to join our team, where your efforts directly contribute to our clients' satisfaction and our company's success. This position offers an enriching path to professional growth and the unique opportunity to work with a variety of industries, ensuring no two days are the same. INFUSE has built a reputation as a beloved employer by prioritizing employee satisfaction and creating a workplace where everyone feels valued and connected. Joining our team means becoming part of a supportive community that celebrates every success and encourages continuous improvement. You'll discover how our employees love their jobs, driven by the meaningful connections they make and the positive impact they have on our clients' businesses. This role is designed for someone who thrives in dynamic environments and can seamlessly transition between tasks to support both internal teams and client needs.
Key Responsibilities:
Build and maintain strong, long-lasting client relationships
Ensure the timely and successful delivery of our solutions according to client needs and objectives
Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment
Assist with challenging client requests or issue escalations as needed
Provide assistance across a variety of administrative and operational tasks, such as data entry, updating internal systems, or managing schedules.
Qualifications
Proven track record of managing client relationships, preferably in a related field such as hospitality, client success, or sales
Strong communication and interpersonal skills
Can handle various tasks with attention to detail, managing priorities effectively in a fast-paced environment.
Empathetic understanding of client needs and the ability to address them effectively
Ability to address challenges and proactively offer solutions.
If you're passionate about building meaningful relationships and delivering top-notch client experiences, we'd love to hear from you. Apply now to embark on a rewarding career journey with INFUSE, where your ambitions and contributions are recognized and valued. Don't miss your chance to be part of a team that genuinely enjoys making a difference. Submit your application today!
We are an Equal Opportunity Employer. We make hiring decisions based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, or any other characteristic protected under applicable law. We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger.
Location: Chicago
We are looking for a consultant who thrives at the intersection of process design, cross-functional coordination, and customer outcomes to guide enterprise customers through their transition to Agentic Workflow Management (AWM). In this role, you will help customers define what AI-powered work looks like for their organization, aligning stakeholders around a shared adoption plan and driving measurable impact across their highest-value workflows
. You will design and lead structured, time-bound engagements from onboarding through workflow launch, moving customers to a platform where teams and agents execute work together. Engaging both executive stakeholders and front-line teams, you will operate with strong judgment in ambiguous environments to connect AI capabilities directly to meani
ngful business results
.
This role is based in our Chicago office with an office-centric hybrid schedule
. The standard in-office days are Monday, Tuesday, and Thursday
. Most Asanas have the option to work from home on Wednesdays
. Working from home on Fridays depends on the type of work you do and the teams with which you partner
. If you're interviewing for this role, your recruiter will share more about the in-office requirements
.
What you’ll achieve
Lead structured onboarding engagements by aligning customer stakeholders on platform setup, workflow priorities, and shared success metrics while assessing workflow complexity to target high-impact Asana AI opportunities
.
Document and transition clear implementation plans that capture prioritized workflows, risk mitigation strategies, and next steps to ensure seamless execution and stakeholder alignment.
Guide customers end-to-end through process mapping, hands-on workflow configuration, and user acceptance testing to deliver production-ready workflows with embedded Asana AI capabilities.
Coordinate cross-functional delivery across time-bound engagements, aligning workflow owners, IT, business stakeholders, and end users through kickoff, enablement, and launch milestones.
Develop deployment roadmaps and forward-looking documentation that define how customers scale Asana AI usage, optimize adoption, and expand use cases over time.
Lead recurring operational check-ins with customer account teams to monitor workflow performance, surface user pain points, and unlock new AI adoption opportunities.
Partner cross-functionally with Customer Success, Sales, and R&D to surface expansion signals, represent the voice of the customer internally, and translate account momentum into business growth
.
Build repeatable frameworks and engagement processes that bring operational consistency to delivery motions across a portfolio of enterprise customers.
About you
Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making
.
Proven experience in customer-facing implementation or consulting roles, guiding structured onboarding or technical platform deployments within SaaS or enterprise consulting environments
.
Strong understanding of generative AI and platform technologies, including AI workflow design, agent orchestration, enterprise platforms, and data governance
.
Demonstrated ability to guide teams through AI change management and user adoption friction, meeting stakeholders where they are with empathy and building confidence in new workflows
.
Track record of managing complex, concurrent enterprise projects and workstreams, holding both internal and customer stakeholders accountable to key milestones and deliverables
.
Customer-centric approach with proven success facilitating discovery sessions and translating customer feedback into actionable configuration decisions
.
Strong bias toward action, comfortable navigating ambiguity, making sound decisions with incomplete information, and creating momentum in dynamic environments
.
Clear, structured communication skills with the ability to synthesize complex processes for diverse audiences ranging from executive spo
nsors to front-line end users
.
Collaborative mindset with experience aligning cross-functional internal partners—including sales, customer success, product,
and IT—to ensure seamless project delivery
.
At Asana, we’re committed to building teams
that include a variety of backgrounds, perspectives, and sk
ills, as this is critical to helping us achieve our mission
. If you’re interested in this role and don’t meet every listed requirement, we still encourage you to apply
.
What we’ll offer
Our comprehens
ive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission
. We bel
ieve that compensation
should be reflective of the value you create relative to the market value
of your role
. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit
.
For this role, the estimated base salary range is b
etween $147,000 -$167,000
. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process
. The listed range above is a guideline,
and the base salary range for this role may be modified
.
In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits
. If you're interviewing for this role, spe
ak with your recruiter to learn more about the total compensation and benefits for this role
.
We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:
Mental health,
wellness & fi
tness benefits
Career coaching & support
Inclusive family building benefits
Long-term savings or retirement plans
In-office culinary options to cater to your dietary preferences
These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations
. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role
.
#LI-Hybrid
About us
Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong.
We believe in supporting people to do their best work and thrive. Our goal is to ensure that Asana upholds an environment where all people feel that they are respected and valued, whether they are applying for an open position or working at the company. We provide equal employment opportunities to all applicants without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law.
Join Asana’s Talent Network
to stay up to date on job opportunities and life at Asana.
Location: Chicago
DRW
is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.
Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.
We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it.
DRW
is a place of high expectations, integrity, innovation and a willingness to challenge consensus.
Our Global Trade Support team provides mission critical support for many of our proprietary and third-party trading systems as well as our proprietary middle and back-office systems. They support a wide variety of trading teams globally who are participating in markets such as equities, fixed income and cryptoassets. They perform technical support and engineering functions that include application support in testing and production environments, software deployment and configuration, and system monitoring.
What you’ll do in this role:
Work as part of a team to establish best-in-class production support, efficient software deployment, configuration processes, and proactive monitoring, with a goal of anticipating and avoiding issues before they occur, minimizing downtime and quick recovery from any incidents.
Ensure maximum trading system availability to avoid missing any key trading opportunities
Provide support for various trading groups’ production systems across a variety of asset classes and geographic locations deployed across a multi-platform production environment (primarily Linux with a little Windows)
Develop proprietary process automation and monitoring tools and leverage third-party technologies as appropriate
Troubleshoot trading system production incidents resulting from internal (proprietary software / systems) or external factors (markets, data feeds, telecommunication lines)
Automate software configuration and rollout procedures to reduce manual configuration errors and strive for flawless change management
Support core market connectivity and correspond with exchanges regarding trade order activity, connectivity, and other related technical support issues
Collaborate with traders, DBAs, development, back office, QA, infrastructure, technical support, business development and various management teams around the globe.
Help end users and developers understand core trading and back-office systems to ensure efficient and correct use of available tools.
Build documentation for common procedures, troubleshooting scenarios and system architecture.
Coordinate efforts with other global support teams to ensure continuity and consistency of support in a 24x7 environment
What’s needed in this role:
Superior troubleshooting skills and the ability to navigate issues efficiently that do not have a pre-defined runbook process
Prior experience supporting high performance applications, process monitoring, and troubleshooting
Prior experience supporting equities/equity options trading
Prior experience working with FIX protocol and alternative exchange protocols
Script development experience a plus
SQL experience including queries/updates/table creation/basic database maintenance
Linux & Windows platform support experience in a large-scale production environment
Experience supporting electronic trading systems; prior experience at proprietary trading firm preferred
Demonstrated knowledge of network communications, including use of multicast networking
Must have some flexibility in work schedule to help ensure team coverage; rotating on-call coverage required
B.S. in Computer Science or equivalent degree
Self-motivation and intellectual curiosity; desire to continually grow and always seek improvements in production support function
High level of ownership and accountability, reliability, and strong follow through
Ability to handle pressure and time constraints with composure; ability to multitask and context switch efficiently
Strong organizational skills, including ability to effectively plan and prioritize
Must have strong communication skills and demonstrate the ability to have clear and concise conversations, both written and verbal, with a variety of personalities
Must be able to quickly apply prior context to troubleshooting and communication efforts
The annual base salary range for this position is $175,000 to $225,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.
For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at
https://drw.com/privacy-notice
.
California residents, please review the California Privacy Notice for information about certain legal rights at
https://drw.com/california-privacy-notice
.
#LI-BL1
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Global Account Operations Manager
San Mateo, CA / Hybrid
Global Account Operations (GAO) is the central hub for third-party account management at Sony Interactive Entertainment. GAO works across the Global Account Management (GAM) organization, one of the largest partner account teams in the industry. It sets how the team operates: the programs, processes, governance and business rhythm that help account managers deliver for PlayStation and our partners around the world.
We are looking for a Global Account Operations Manager to report to the Head of Global Account Operations. You will lead strategic programs and projects across GAM, starting with a redesign of several core programs, and processes. The right person is a structured problem solver who can take complex processes involving many stakeholders and simplify them into scalable operating models with clear outcomes. You will work closely with GAM leaders and cross-functional partners in every region. You will also create executive-quality materials that shape decisions at the most senior levels of the organization.
Key Responsibilities:
Lead strategic programs and projects for the GAM team through every stage: scoping, planning, delivery, measurement and continuous improvement.
Drive the redesign of core GAM programs. Assess current processes, find the gaps, and build simpler, scalable solutions that improve outcomes for the team and our partners.
Own and evolve key operating mechanisms, including executive partner engagements, new title launch tracking, and adoption of key PlayStation initiatives across third-party partners.
Structure ambiguous problems, form hypotheses, and build clear, data-backed recommendations for senior leadership.
Create polished, executive-ready presentations, briefings and updates that turn complex information into clear narratives, insights and decisions.
Analyze data from multiple sources to track program performance, spot trends and risks, and inform priorities.
Build and maintain dashboards, reporting standards and metrics that give leadership clear visibility into team-wide engagements and progress.
Support the GAM Rhythm of Business, including account planning, joint business reviews, forecasting and annual planning cycles.
Represent the GAM team across SIE, working cross-functionally with finance, legal and other internal teams to align on priorities, resolve issues and move partner initiatives forward.
Manage timelines, dependencies and risks across multiple workstreams at once, and act early to keep programs on track.
Look for ways to improve how the team works, its tools and its efficiency, including practical uses of AI and automation.
Qualifications:
5+ years of experience in management consulting, strategy and operations, business operations, program management, or a related field.
Proven ability to structure complex problems and turn them into clear, actionable recommendations.
Exceptional executive communication skills, with a high bar for written materials, presentation design and storytelling.
Strong analytical skills and comfort using data, dashboards and metrics to generate insights. Advanced proficiency in PowerPoint and Excel.
A track record of building or redesigning processes so they become simpler, more scalable and measurably more effective.
Ability to manage competing priorities and multiple stakeholders in a fast-paced, ambiguous environment, with a high degree of ownership.
Strong stakeholder management skills, including influencing senior leaders and working with globally distributed teams.
A solution-oriented builder mindset, intellectual curiosity, and eagerness to take on stretch challenges.
Bachelor's degree in Business, Economics, Engineering or a related field, or equivalent relevant experience.
Preferred Experience:
Experience at a management consulting firm, or in a strategy, business operations or program role at a leading technology or platform company.
Experience working in or supporting partner-facing, account management or commercial organizations.
Interest in gaming, media or entertainment.
#LI-SV1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$125,800
—
$188,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote
Workplace: remote
At Offchain, we aren’t just building products: we’re leading a movement.
As pioneers in blockchain scalability and security, we're at the forefront of transforming how the world interacts with decentralized applications. We're laying the foundation that will define the next generation of digital commerce, governance, and human interaction. This involves tackling real-world challenges that come with scaling blockchain technology, without compromising on its core principles: decentralization, security and transparency.
At the center of this vision is our people. Our team is made up of thinkers and doers that embrace new challenges and seek solutions that push existing boundaries. If you’re energized by solving unprecedented problems, and believe in the role that decentralized systems will play in creating a more equitable digital future, then we want to hear from you.
Why Offchain?
Offchain is setting the pace for the entire Ethereum ecosystem. We built the Arbitrum stack that powers Arbitrum One, the most widely adopted Ethereum scaling solution that exists today.
Arbitrum’s ecosystem is undergoing tremendous growth with hundreds of projects and dApps on Arbitrum One today. Over 100 different teams have used Offchain technology to build their own Arbitrum chains. Major players in the space, Robinhood, BlackRock, Ethena Labs, Securitize, Aave, and Apechain are all using the Arbitrum stack.
Arbitrum’s thriving ecosystem wouldn’t exist without our advanced technology stack. Arbitrum, Prysm, ZeroDev. These aren’t just product names. These are tools that are actively reshaping what's possible on Ethereum and advancing its core infrastructure.
To top it all off? We’re backed by $124 million in funding. We’ve demonstrated consistent execution with billions in secured value, thousands of supported projects, and infrastructure processing millions of transactions seamlessly.
What is the role:
Offchain is looking for a strategic, hands-on Senior Product Marketing Manager to drive go-to-market and growth for ZeroDev, our smart account and wallet infrastructure for developers, fintechs and financial institutions building programmable finance. This role is made for a builder who thrives at the intersection of product, sales and growth, and who can connect every campaign to pipeline and revenue.
This is a full-stack role. One week you're shipping a launch; the next you're working in HubSpot and supporting commercial proposals with Sales. You'll work closely with Product, Engineering, Legal, Sales and the wider Offchain marketing team to shape positioning, run campaigns and grow ZeroDev's footprint with both crypto-native builders and enterprise buyers.
What you'll do:
Develop product positioning, messaging and competitive framing across the ZeroDev product line, and evolve it as products mature.
Define go-to-market plans and run launches end to end, developing content for landing pages, blogs, emails, demos, social, one-pagers and internal enablement.
Run content, search and lifecycle programs. Own the X and LinkedIn calendar, SEO and answer-engine visibility, the monthly newsletter, nurture flows and customer case studies.
Own growth operations: HubSpot administration, lead scoring and routing, campaign tracking (UTMs, PostHog) and funnel dashboards.
Equip Sales with proposals, battlecards, account briefs and discovery prompts grounded in the product to assist in moving customers through the pipeline .
Collaborate with ecosystem partners to drive adoption and amplify reach through coordinated GTM efforts.
Contribute to OKRs and performance tracking frameworks, and manage marketing budget and paid campaigns against named opportunities.
What you'll need:
5+ years of experience in product marketing or a similar function in crypto, fintech, or developer tools and infrastructure
Demonstrated success launching and scaling product launches end to end, with quantifiable outcomes
Strong copywriting and storytelling skills - able to distill complexity into clarity
Hands-on HubSpot experience: workflows, lead scoring, pipelines and reporting
Analytical in nature, with a strong ability to set up tracking, read funnels and tie marketing work to pipeline and revenue
Comfort navigating ambiguity and solving open-ended problems with structure and insight
Daily AI tool user who can build simple agent workflows or automations
Blockchain Enthusiast. A burning curiosity and/or deep understanding of blockchain technologies
Bonus:
Experience managing and mentoring team members, fostering a collaborative environment that drives individual growth and team success
Perks:
Remote-first global workforce + NY office
Professional reimbursement program (facilitates industry conference attendance, certifications, and more)
Medical, dental & vision coverage (US + some other countries)
401k retirement plan + company match (US only)
Wellness stipend
Home office set up / ergonomic equipment program
Attention Offchain Job Seekers:
This role cannot be performed in California, or Colorado.
Please be advised that there has been a rise in fraudulent recruiter activities, particularly within the Web3 space. If you would like to confirm whether someone is an Offchain employee or the legitimacy of an offer you received, please email jobs@offchainlabs.com
At Offchain, we are committed to building a welcoming and supportive workplace for all employees, regardless of their background or identity. We strive to create an environment where everyone feels valued and has an equal opportunity to succeed and thrive. We encourage candidates from all walks of life to apply and join our team.
Location: Remote
Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world.
At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed to succeed, and your creativity will be rewarded.
About the Position
This project will provide a broad range of assessment, monitoring, and evaluation (AM&E) support to DSCA. Project tasks will include desk and field research, analysis, data collection and visualization, strategy development, policy writing and coordination, and AM&E capacity building.
*This role is remotely based in the continental United States and requires travel in accordance with the guidelines below.
Responsibilities
AM&E Analyst will support DSCA in in carrying out analyses that stay up to date with emerging AM&E techniques, tools, and approaches in specific subject matter.
Provide day-to-day research, analysis, and program support services.
Conduct field evaluations.
Provide technical and strategic guidance on AM&E.
Manage AM&E projects and tasks.
Travel up to 25-50% domestically and internationally as determined by client and portfolio requirements and demands on regional team, while adhering to approved budget, cost reasonableness requirements, and all applicable corporate and federal travel regulations.
Qualifications
Bachelor’s degree;
Three (3) years of AM&E experience, including analyzing and summarizing disparate information in a clear and concise manner, drafting data collection methodologies, creating organizational work plans based on higher-level goals, leading and coordinating multiple offices through multiple step processes without being a direct supervisor, and supporting staff with a variety of levels of knowledge and capabilities;
Strong oral and written communication skills to deal effectively with mid and high level partner contacts, the host government, and local communities;
Ability to apply government agency regulations and procedures related to controlled unclassified information and foreign disclosure to daily work requirements;
Excellent computer skills, including word processing, spreadsheet programs and data base management;
Five (5) years of AM&E or capability-based-assessment (CBA) or other types of experience in one or more of the following subject matters: counterterrorism operations; Counter-weapons of mass destruction operations; counter-illicit drug trafficking operations and counter-transnational organized crime operations; maritime and border security operations; military intelligence operations and Operations or activities that contribute to an international coalition operation that is determined by the Secretary to be in the national interest of the United States; air domain awareness operations; cyberspace security and defensive cyberspace operations; humanitarian assistance and demining; smallscale construction associated with any of the above mission areas; Security Sector Governance (both across each of the above program areas as well as through distinct programs focused solely on Security-related institutions that span these broad program areas);
DoD Secret clearance.
Preferred Qualifications
Five (5) years of experience and knowledge of public policy and operations,
Five (5) years of experience planning, designing and implementing assessment, monitoring and evaluation programs or projects in the security sector for a national organization, an NGO/IGO, the UN, or private industry;
Master’s degree (or higher) and formal training or education in the field of assessment, monitoring, and evaluation;
One to three (1-3) years of experience planning, executing, or overseeing policy or guidance for SC activities implemented under sections 332, 333, 1263, 342, 345, 401, or 2561 of Title 10, Chapter 16
Below is the pay range aligned with this position. When developing a range, Dexis evaluates compensation holistically, triangulating between external market research
, our budget for the position, and internal equity to arrive at a figure that is fair and competitive. Offers within this range will be based on an individual candidate's qualification, relevant education and experience, skills, performance, and organizational needs.
Dexis pay range for this role:
$80,000
—
$100,000 USD
Benefits
Dexis offers benefits to support employees’ health, financial security, and well-being. The benefits outlined below are for
full-time, US-based
positions only. These benefits include:
Medical and prescription drug coverage:
A choice of three UnitedHealthcare medical plans, with coverage options for employees and eligible dependents.
Dental insurance:
Dental coverage for employees and eligible dependents, including preventive, basic, major, and orthodontic services, subject to plan limits.
Company-paid vision insurance:
Vision coverage for employees and eligible dependents, with premiums paid in full by Dexis.
Employer-funded health reimbursement arrangement (HRA):
Employees who enroll in the Silver HRA medical plan receive an employer-funded HRA to help pay eligible in-network deductible expenses.
Company-paid life and disability insurance:
Basic life and accidental death and dismemberment (AD&D) insurance, plus short-term and long-term disability coverage.
Optional supplemental insurance:
Voluntary supplemental life and AD&D insurance options, including life insurance options for eligible dependents.
Employee Assistance Program (EAP):
Company-paid access to confidential counseling and legal and financial support resources for employees and their families.
Health and wellness resources:
Virtual care, behavioral health resources, and wellness programs available through the medical plan.
Benefits assistance:
Personalized support with benefit enrollment, coverage questions, claims, and finding providers through the Employee Care Center.
Participation, coverage, and employee contributions are subject to applicable benefit plan terms and eligibility requirements.
Dexis is on a mission to help solve today’s most pressing global political, social, and economic challenges and create a world where all people are safe and prosperous. As a Dexis employee, you will be challenged, empowered, and mentored. Our motto is “find a way or make a way” — that’s how Dexis goes “all in.” How will you?
If you are passionate about this opportunity, apply now!
Only those applicants who meet the above criteria will be contacted for interview.
Dexis is an Equal Opportunity Employer, and does not discriminate on the basis of race, color, sex, national origin, religion, pregnancy, disability, age, genetic information, military service, veteran status, ethnicity, citizenship, sexual orientation, gender identity, marital status, childbirth and related medical conditions, including lactation, or any other protected class under applicable law.
Location: San Francisco; New York
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Director of Platform Engineering to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.
About the Team
We’re looking for a Director of Platform Engineering to lead the teams responsible for the core infrastructure and platform services that power Patreon’s product and ecosystem.
This role is ideal for a senior engineering leader who has:
- Scaled a consumer, UGC, or marketplace platform to millions of users
- Led infrastructure and/or platform teams supporting product engineering at scale
- Operated in environments with high availability, bursty traffic, and complex distributed systems
You’ll partner closely with Product, Security, Data, and Product Engineering leaders to ensure Patreon’s platform is reliable, scalable, and developer-friendly.
About the Role
- Lead and grow multiple Platform & Infrastructure Engineering teams, including backend services, APIs, developer platforms, reliability foundations and AI enablement
- Own the technical strategy and roadmap for scaling Patreon’s platform as usage, content, and integrations grow
- Drive platform initiatives across:
- Core backend services & APIs
- Service reliability, availability, and performance
- Platform scalability and capacity planning
- Internal developer tooling and productivity
- Partner with product engineering teams to enable faster feature delivery while maintaining platform stability
- Establish strong operational excellence (on-call, incident response, SLAs, SLOs)
- Hire, develop, and mentor senior engineering managers and technical leaders
- Communicate clearly with executives and cross-functional partners about risks, tradeoffs, and platform investments
About You
Required:
- 10+ years of engineering experience with 5+ years in engineering management
- Experience leading platform, infrastructure, or foundational backend teams
- Proven track record scaling a consumer product, UGC platform, or marketplace to millions of users
- Strong background in distributed systems, APIs, and service-oriented architectures
- Experience operating production systems with high availability and performance requirements
Preferred:
- Background in developer platforms, internal tooling, or platform abstractions
- Familiarity with cloud infrastructure (AWS/GCP), data pipelines, and event-driven systems
- Experience leading through major architectural transitions or scale inflection points
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
• Design and build an in-house position-keeping system (from architecture to integration). • Calculate market, credit, and liquidity risk across FX, derivatives, FI, and treasury.
Location: Remote (United States | Canada)
Workplace: Remote
1Password is growing. We’ve surpassed $500M in ARR and we’re continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing.
About 1Password
At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Unified Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world’s most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work.
If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.
As Senior Director, Global Total Rewards, you’ll lead the strategy and delivery of compensation, equity, benefits, and related programs across a global technology organization. You’ll guide an approximately eight-person team, partner with senior leaders and cross-functional stakeholders, and help build scalable, equitable programs that support 1Password’s mission to make it safe for everyone to access the information they need.
How we’re using AI today
On the People team, we’re using AI intentionally and responsibly as part of how our work gets done. We’re building a shared foundation of AI confidence and capability with the belief that innovation happens best when we learn and experiment together. From drafting communications and synthesizing feedback to automating workflows across the employee lifecycle, we’re embedding AI into our day-to-day operations and the way we collaborate cross-functionally, helping us move quickly and create space for the human moments that matter most.
This is a remote opportunity within Canada and the US.
What we're looking for:
• Extensive senior-level experience leading global Total Rewards programs, including compensation, equity, benefits, retirement, and executive compensation.
• Experience guiding Total Rewards strategy and operations through significant organizational growth, evolving governance requirements, or preparation for an initial public offering (IPO) and public-company operations.
• Strong experience advising executives, Compensation Committees, and Boards, with the ability to translate complex analysis into clear recommendations and decisions.
• Deep knowledge of equity strategy and governance, including equity ranges, grant programs, refresh programs, share-pool planning, dilution forecasting, and compensation governance.
• Experience building or evolving job architecture, career levels, pay bands, geographic frameworks, and pay equity practices across multiple markets.
• Experience leading or sponsoring large-scale human resources information systems (HRIS), payroll, compensation technology, or enterprise program implementations, including data migration, integrations, testing, controls, and adoption.
• Experience using artificial intelligence (AI), automation, analytics, or scenario modeling to improve Total Rewards insights, scalability, controls, and employee experience.
What you can expect:
• Lead a global Total Rewards strategy that supports business priorities and attracts, rewards, and retains talent across technology, cybersecurity, and other critical areas.
• Lead, coach, and develop a global team while fostering clear communication, effective collaboration, accountability, and thoughtful change management.
• Strengthen governance, controls, documentation, data integrity, and operating practices to support scalable and compliant Total Rewards programs.
• Define the future Total Rewards technology and data ecosystem, including optimization of platforms such as Pave and responsible use of AI, automation, analytics, and self-service capabilities.
• Partner with executive leadership, Finance, Legal, and external advisors on executive compensation strategy, market analysis, incentive design, and Compensation Committee materials.
• Oversee equity strategy, global compensation programs, job architecture, career levels, geographic differentials, pay structures, and pay equity initiatives.
• Set the strategic direction for global benefits, retirement, leave, accommodations, and wellbeing programs while supporting international expansion, acquisitions, audits, regulatory requirements, and operational improvements.
USA-based roles only: The annual base salary for this role is between $230,000 USD and $345,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The annual base salary for this role is between $191,000 CAD and $287,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
This posting is for an existing vacancy.
Our culture
At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.
You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone https://blog.1password.com/inside-the-culture-powering-1passwords-next-chapter/. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.
How we work with AI
We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged—it's an essential part of how we will be successful at 1Password.
This approach extends to our hiring process—candidates are welcome to use AI tools responsibly and thoughtfully during the application process. To us, this means we do ask that you join live interviews without using AI tools so we can get to know how you communicate, solve problems, and collaborate with others.
Our approach to remote work
We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of almost all roles, and we require our employees to be ready and willing to take part. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.
What we offer
We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:
🏝 Generous PTO policy - accrue 2.08 days per month
💖 Company-wide wellness days (1 per quarter)
🌎 Employee-led inclusion and belonging programs and ERGs
🏠 Remote-first environment
🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here https://www.ashbyhq.com/downloadables/ashby-bias-audit-08-2024.pdf for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form https://jobs.ashbyhq.com/1password/automation-notice. For additional information see our Candidate Privacy Notice https://1password.com/files/candidate-privacy-notice.pdf.
Location: United States, San Mateo, CA
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Senior Director, Legal - Product Counsel
San Mateo, CA
| Hybrid -
2+ days per week in our San Mateo office
Full relocation assistance available for qualified candidates
Role Summary:
Sony Interactive Entertainment (SIE or PlayStation) seeks an experienced attorney to lead the Product Counsel function for SIE, spanning Hardware, Software, and Services.
As Senior Director, Product Counsel, you will work with a variety of teams across our global business, including product, design, engineering, hardware, software and services teams that are focused on the development and operations of our PlayStation platform, spanning console, software, and commerce services (PlayStation Store and PlayStation Subscription Services). You will also establish the model of product counsel teams engaging with Subject Matter Experts (SMEs) in privacy, online safety, competition, product compliance, and other SME legal teams.
You must have excellent judgment in balancing legal risks with business strategy and a proven ability to act as an effective product counsel leader. The best candidates will have broad legal knowledge of the international laws and regulations impacting PlayStations products and the ability to leverage subject matter expertise and senior leaders within the Legal Department to provide nuanced and informed legal advice to key elements of SIE’s business. You will use your drive and experience to make a big impact on a major segment of SIE’s global business.
What You’ll Be Doing:
Lead the Product Counsel function, managing and leading a team of legal professionals who provide product counsel legal support to all of PlayStation’s product teams.
Collaborate with and advise multiple stakeholders across product, engineering, product management, security, privacy, and legal departments throughout the product development cycle (from the initial stages of product development, through launch, to market strategy) on all of the regulatory, legal and compliance issues impacting PlayStation products.
Understand and stay up-to-date on U.S. and international laws and regulations related to product issues, including privacy, safety, online safety, hardware regulatory compliance, etc.
Work to formulate global legal advice collaborating closely with legal department members in Europe and Asia.
Strong ability to explain complex legal issues in basic terms for the non-legal stakeholders across the company.
Provide pragmatic day-to-day and strategic advice to minimize legal risks while advancing business goals and initiatives.
Comfort with technology generally and business-to-consumer user experience interfaces and consumer electronics devices and connected platforms.
Ability to draft clear and concise communications, including public and client facing materials.
Transactional experience and strong skills in that area.
Manage internal projects, provide training, processes and procedures, and drive cross-functional efforts to successful completion.
What We’re Looking For:
At least 18 years of progressive experience, particularly working as product counsel in a technology company with experience working as a global lead across an organization.
JD or LLM degree from top law school; being a member of a U.S. state bar is required, and California State Bar membership is preferred. At a minimum, the candidate must be qualified for and quickly obtain Registered In-House Counsel status in California and maintain that status during employment.
Experience counseling product development, technical, business and support teams and working closely with designers, engineers, and product management.
Experience leading the formulation of legal advice across global markets.
Experience leading and managing teams of legal professionals.
Legal expertise in several of the following areas: consumer protections laws and regulations, FTC or DPA regulatory actions, consumer online account issues, e-commerce and digital entertainment distribution, intellectual property, privacy, data security, social media law, content regulation, FCC regulations and legal issues impacting consumer hardware products.
Enthusiasm and passion for technology, law, and business. Experience in the video game industry is a strong plus.
Ability to thrive in a team environment.
Superior organizational skills, attention to detail.
Superior ability to influence and persuade across business, technical and support functions within a large, multi-national corporation.
Eagerness and drive to continue learning.
#LI-SF1
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role
is eligible
for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
This role also may be eligible for a bonus package.
Click
here
to learn more.
The estimated base pay range for this role is listed below.
$302,400
—
$453,600 USD
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Remote US
At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most.
As a Senior Technical Account Manager (Senior TAM, L6) at Affirm, you will own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, delivering against SLAs, fielding technical inquiries, and performing investigations and analysis, while also driving technical initiatives that translate merchant business objectives into technical strategies and product optimizations. Senior TAMs are part of the Engineering team and collaborate closely with Affirm's Product, Engineering, Operations, Customer Success, and Frontline Technical Support teams.
This is an operations-heavy role to start. Expect the majority of your early focus to be on keeping merchant integrations healthy—monitoring, triage, troubleshooting, and SLA delivery—while you progressively take on more custom solutioning and cross-functional initiatives. Over your first 6–12 months, as you build operational mastery, you will grow into owning your own book of accounts and carrying it through to end-to-end account ownership.
A Senior TAM independently owns operational health across the strategic alliance portfolio, designs custom integration solutions grounded in Affirm's standard integrations, drives cross-team collaboration on initiatives, acts as a technical lead on team projects, and mentors less-experienced members of the team.
What You'll Do
Own the operational aspect of technical account management across Affirm's strategic alliance portfolio—alerting, monitoring, troubleshooting, and fielding technical inquiries—so integrations stay healthy and issues are resolved quickly.
Deliver against SLAs, proactively surfacing technical risks before they become customer-impacting and responding with urgency to merchant issues.
Perform in-depth investigations and root-cause analysis across logs, queries, and integration data, owning resolution end to end and escalating to cross-functional partners or executives when needed.
Drive technical initiatives and partner with internal and merchant stakeholders on launch initiatives—expansions, promotions, new product adoption, and integration optimizations—that grow the value of the accounts after launch.
Design and deliver high-scope, often-custom integration solutions grounded in Affirm's standard integrations—combining, extending, and tailoring them to complex, open-ended problems while balancing speed, quality, maintainability, reliability, and scalability.
Act as a technical lead for internal projects, defining and delivering well-scoped milestones and executing the project roadmap.
Operationalize best practices by creating and updating playbooks, runbooks, alerting, and UAT certification plans across the strategic alliance portfolio and continuously reduce keep-the-lights-on (KTLO) work.
Partner with Product and Engineering leads to identify, plan, and prioritize projects based on team goals and resources, acting as the voice of the merchant to influence the roadmap.
Mentor and level up less-experienced TAMs, share learnings from your integrations and investigations, and contribute to interviewing and team development.
Over your first 6–12 months, grow into owning a dedicated book of strategic alliance accounts—carrying operational ownership through to end-to-end account ownership.
What We Look For
Professional Background:
at least six years in a technical, external-facing role such as Technical Account Management, Solutions/Partner Engineering, or Solutions Architecture—ideally within FinTech, payments, or SaaS—with a demonstrated track record of owning the operational health of technical accounts and delivering against SLAs.
Operational Ownership:
proven ability to run alerting, monitoring, troubleshooting, and technical inquiries across a set of accounts, balancing reactive operational work with proactive initiatives.
Ownership & Autonomy:
proven ability to independently scope and deliver complex, open-ended technical work, and to partner with stakeholders on launch initiatives, with strong project management and follow-through.
API Expertise:
deep understanding of RESTful APIs, webhooks, and the HTTP protocol, with hands-on experience using tools like Postman to debug and validate integrations.
Architecture Fluency:
Experience in API integrations and the ability to design custom solutions on top of them to solve complex merchant challenges.
Coding & Code Fluency:
ability to read and understand production-level code (HTML, JavaScript, SQL, and ideally one server-side language such as Python) and to author new, novel queries to diagnose merchant or system issues.
Troubleshooting Acumen:
ability to diagnose issues using browser developer consoles, log analysis and observability platforms (e.g., Snowflake, Chronosphere), and ticketing systems (e.g., Jira, Notion).
Technical Communication:
excellent verbal and written communication; able to tailor explanations to both non-technical leaders and technical teams, read a room and adjust in real time, and synthesize technical challenges back to internal teams.
Relationship Management:
ability to discover and develop relationships with technical decision-makers, secure written consensus on integration milestones, and drive cross-team collaboration.
Leadership & Mentorship:
demonstrated ability to mentor teammates, set best practices, and lead technical initiatives; a growth mindset with self-awareness and a habit of seeking and acting on feedback.
Nice to Have
Familiarity with the payments ecosystem.
Familiarity with web/mobile application architecture.
Experience implementing or customizing e-commerce platforms, payment gateways, or in-store point-of-sale systems.
Experience acting as a technical lead on cross-functional projects and influencing product roadmaps.
Pay Grade - L
Equity Grade - 6
Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.
Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)
USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000
USA base pay range (all other U.S. states) per year: $146,000 - $206,000
#LI-Remote
Remote-first with flexibility built in
Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience.
Benefits designed for you
Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights:
Health coverage at no cost: We cover 100% of premiums for employees and their dependents.
Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you.
Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to.
Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount.
We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help.
For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law.
By clicking "Submit Application," you acknowledge that you have read Affirm's
Global Candidate Privacy Notice
and consent to the use of your personal information as described.
Location: Limassol, Cyprus
Spotware is looking for a
Senior B2B Marketing Lead
to own the marketing strategy and go-to-market execution for the cTrader business direction.
This is a senior, hands-on role at the intersection of product marketing, demand generation and brand building. You will turn market insight and commercial priorities into clear positioning, integrated campaigns and measurable pipeline contribution.
We are looking for a marketer who can own a business direction end to end: identify opportunities, shape the plan, align stakeholders and make it happen.
Spotware is an AI-first company with an established ecosystem of AI tools, agents, automations and connected workflows. You will use this environment to move faster and work smarter - not to start from zero, but to turn these capabilities into stronger B2B marketing outcomes.
What You Will Own
B2B marketing strategy and go-to-market roadmap for cTrader across brokers, prop firms, fintech companies and relevant partners.
Market understanding: ICP definition, segmentation, buyer journeys, competitive context and prioritisation of markets and audiences.
Positioning, messaging architecture and proof points that make cTrader clear, relevant and differentiated for each key audience.
Integrated marketing plans spanning product launches, demand generation, content, partner activity, events, webinars, paid media and lifecycle communications.
Marketing contribution to qualified demand and pipeline, in close partnership with Sales and the wider Marketing team.
Cross-functional alignment across Product, Sales, Partnerships, Customer Success and Support around shared priorities, campaigns and feedback loops.
Ownership of the cTrader marketing budget: planning, allocation, spend control and performance tracking across priorities and channels.
An AI-first marketing operating model for the direction: applying and continuously improving the company’s connected AI workflows across research, planning, production, personalisation and measurement.
Key Responsibilities
Develop and maintain the B2B marketing plan for the cTrader business direction, translating commercial priorities into focused quarterly initiatives.
Work with Product, Sales, Partnerships, Customer Success and Support to understand market needs, customer objections, product priorities and growth opportunities.
Define and evolve positioning, audience-specific messaging, campaign angles, offers and calls to action.
Lead go-to-market plans for product launches, key features, new segments and strategic market initiatives.
Plan and orchestrate integrated campaigns across the right mix of channels, including content, email, paid media, webinars, partner campaigns, events, landing pages and nurture.
Brief and coordinate internal specialists and external partners across content, design, performance, CRM and campaign operations; ensure work is focused, timely and commercially relevant.
Create or oversee B2B content and sales enablement assets such as product narratives, case studies, presentations, landing pages, campaign materials and customer proof points.
Build and optimise marketing funnels for key audiences and accounts, spanning awareness, education, consideration, conversion and reactivation.
Partner with Sales to improve lead quality, campaign follow-up, feedback loops and the connection between marketing activity and deal progression.
Use customer, market and campaign data to assess performance, identify bottlenecks and recommend clear next actions.
Own the cTrader marketing budget: plan, allocate and control spend, and track performance against strategic and commercial priorities.
Turn successful initiatives into repeatable playbooks and scalable processes.
Use Spotware’s existing AI-first capabilities to accelerate market research, segmentation, content production, campaign personalisation, reporting and operational execution - and identify new workflows worth scaling.
Requirements
5+ years of experience in B2B marketing, product marketing, integrated marketing, growth marketing or revenue marketing.
Proven experience owning marketing strategy and go-to-market execution for a B2B product, business unit or product line.
Strong understanding of B2B positioning, ICPs, segmentation, buyer journeys, messaging and commercial storytelling.
Experience planning and running multi-channel campaigns, while knowing how to choose the right channels rather than applying a fixed playbook.
Ability to combine strategic thinking with hands-on execution and strong ownership.
Experience working cross-functionally with Product, Sales, Partnerships, Customer Success, Support, content, design and performance teams.
Strong written and verbal communication skills, with the ability to turn complex products into clear, persuasive narratives.
Commercial and analytical mindset: able to connect marketing activity with demand quality, pipeline and business outcomes.
Confidence working with CRM, marketing automation and campaign reporting; deep technical administration is not required.
Fluent English and the ability to work independently in a fast-moving environment.
An AI-native mindset and genuine enthusiasm for Claude or ChatGPT. You are a true power user who uses at least one of them daily as a thinking and execution partner - to research, plan, write, analyse and improve marketing workflows, not as an occasional productivity tool.
Nice to Have
Experience in fintech, B2B SaaS, trading platforms, brokerage technology, prop trading or financial markets.
Experience with account-based marketing, partner marketing, lifecycle marketing, webinars or industry events.
HubSpot certification and hands-on experience with HubSpot or a similar CRM and marketing automation platform.
LinkedIn Ads certification and practical experience running B2B paid acquisition campaigns.
Experience improving complex marketing workflows with AI agents, automation, data enrichment or connected tools.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Limassol, Cyprus
Spotware is looking for a
Legal Adviser / Compliance Specialist
to join our Legal Department and support legal and compliance matters across an expanding group operating in fintech and financial services.
This role combines commercial legal work with hands-on compliance support. You will work on contracts, corporate matters, counterparty due diligence, data protection, ICT, and regulatory requirements, supporting businesses across technology and brokerage activities in the EU and other jurisdictions.
Requirements
A degree in Law.
Relevant legal experience at a mid-level, typically 3-5 years, gained in-house or within a law firm.
Practical experience drafting and reviewing commercial agreements.
Hands-on experience with compliance, KYC/AML and counterparty due diligence.
Working knowledge of GDPR and practical experience applying it in a commercial or regulated environment.
Experience researching regulatory requirements and applying them to business situations.
Strong written and spoken English, including the ability to draft clear legal documents and communicate advice effectively.
Ability to independently manage routine legal and compliance matters, prioritise competing requests and recognise when escalation is needed.
Strong attention to detail, sound judgement and a practical approach to resolving issues.
Experience in fintech, financial services, brokerage or a technology business serving financial institutions.
Responsibilities
Draft, review and negotiate commercial agreements, including service, technology, licensing, SaaS, supplier and partnership and data processing agreements.
Support the review of ICT and outsourcing arrangements, and assist with related documentation for regulated group entities and financial-institution clients.
Provide day-to-day legal advice to internal teams, identifying risks and proposing practical solutions.
Support corporate matters across group entities, including corporate records, resolutions and coordination with external corporate service providers.
Conduct KYC/AML and counterparty due diligence, including ownership structure reviews, beneficial ownership verification and sanctions screening, escalating concerns where appropriate.
Research legal and regulatory requirements relevant to the group’s activities and help translate findings into practical actions.
Assist with licensing matters, regulatory requests and the preparation of supporting documents in coordination with senior colleagues, relevant compliance teams and external advisers.
Draft and update internal policies, procedures and compliance documentation.
Support the integration of new group entities by reviewing existing agreements, corporate documentation and compliance processes, and helping align them with group standards.
Coordinate with external legal advisers and track ongoing matters, deadlines and required follow-up.
Nice to have
Familiarity with the regulatory environment for Cyprus or EU investment firms.
Experience supporting multiple legal entities or businesses operating across jurisdictions.
Exposure to licensing applications, regulatory submissions or communications with regulators.
Experience supporting acquisitions, legal due diligence or post-acquisition integration.
A relevant AML or compliance qualification.
Benefits
Competitive salary.
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including accommodation, banking, healthcare, and everyday guidance.
Comfortable office environment with fresh fruit every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
Location: Limassol, Cyprus
Spotware Systems is looking for a
Senior Technical Writer
to join our Content & Education Team. We are seeking an experienced technical writer who combines excellent documentation skills with hands-on expertise in AI-driven production, automation and publishing. You will help build scalable workflows that deliver accurate, consistent documentation for complex financial technology products.
Responsibilities
:
Create and maintain clear technical documentation, including user guides, illustrated how-tos and integration manuals.
Design and improve AI-assisted documentation workflows, from source research and drafting to review, validation, localisation readiness and delivery.
Structure and optimise documentation for AI readability, search visibility and reliable retrieval by agents.
Use AI tools and agents to automate repetitive documentation tasks, while verifying technical accuracy against authoritative product sources.
Maintain and enhance documentation portals (Docusaurus, MkDocs or similar platforms) and manage content through docs-as-code, Git and review workflows.
Collaborate with product, engineering and other stakeholders to turn releases and new features into accurate, timely documentation.
Produce release notes and selected B2B/B2C materials, including brochures, white papers and product-video scripts.
Establish and apply terminology, style, accessibility and quality standards, including automated checks for accuracy, terminology, style and links.
Requirements
:
Proven experience writing technical documentation for trading, forex, financial technology or similarly complex software products, backed with a strong portfolio.
Strong English writing, editing and instructional-design skills.
Practical experience with documentation platforms, Markdown, Git and docs-as-code workflows.
Hands-on experience using AI assistants, agents, MCP servers, APIs or similar tools into repeatable documentation production and quality-assurance workflows, beyond prompting alone.
Ability to evaluate AI-generated output critically, validate claims against product evidence and protect sensitive information.
Ability to work independently across teams, prioritise delivery, respond to feedback and improve processes continuously.
Conditions
:
Competitive remuneration reflecting your skills, contribution, and experience.
Comprehensive private medical insurance for your peace of mind and well-being.
Relocation support package (if applicable) — including visa and work permit arrangements to ensure a smooth move to Cyprus.
Welcome Baby Bonus to celebrate life’s most joyful milestones.
Birthday Voucher to make your special day even brighter.
Fully equipped, modern workplace offering daily fresh fruits, Wednesday breakfasts, Thursday pizza days, and Friday snacks — because great work deserves great food.
Sports and wellness benefits, including company-subsidized gym memberships and wellness programs to help you stay active and energized.
Support with integration into life in Cyprus, including guidance on local healthcare, banking, and accommodation.
Continuous learning and professional growth opportunities, including internal training, conferences, and skill-development initiatives.
Greek language classes to help you adapt smoothly to local life and culture.
Location: Limassol, Cyprus
Spotware Systems is looking for a Customer Success Manager to retain and grow corporate clients using the Spotware products by acting as their trusted advisor. The Customer Success Manager owns the client relationship end to end: onboarding and configuration guidance and follow ups, proactive account management, adoption and utilisation growth, and the translation of client business needs into clear, testable requirements for Product, Engineering and Support. The role strengthens satisfaction and loyalty, identifies and mitigates churn and relationship risks, and feeds structured insight back into product, service and commercial decisions.
Requirements
3+ years in a client-facing role (Customer Success, Account Management, Business Analysis or Onboarding) in fintech or trading software, with a track record of retaining and growing corporate accounts.
Good working knowledge of FX/CFD trading - how prices are formed, how orders are placed and filled, how leverage and margin work, and a general sense of how brokers manage risk - plus an interest in understanding execution quality (fair fills, slippage, unusual trading patterns).
Ability to analyse usage, execution data and client feedback to identify risks, needs and improvement opportunities, and to turn them into structured recommendations.
Experience organising and delivering client training, onboarding sessions, webinars or other enablement activities.
Good MS Excel skills and comfort working with large trading datasets.
Practical daily use of AI tools to accelerate analysis, documentation, client communication, reporting and enablement, with the judgement to validate outputs before use.
Excellent verbal and written communication skills in English; clear, structured communicator.
Nice to have:
Experience with liquidity bridges and aggregators
Responsibilities
Client success and consultative support:
provide consultative support to corporate clients on company products and services;
resolve client questions, issues, and requests promptly and professionally;
help clients understand product functionality and use the platform more effectively;
maintain regular communication with clients to strengthen satisfaction, loyalty, and long-term cooperation.
Platform usage and client value:
analyze how clients use the products and identify opportunities to increase product value for them;
guide clients toward more effective, beneficial, and informed use of company products;
identify usage gaps, adoption barriers, recurring questions, and improvement opportunities;
support client success goals through structured recommendations and follow-ups.
Training and enablement:
organize and conduct client training programs, seminars, and webinars;
prepare materials and guidance that help clients improve their proficiency in using company products;
adapt training and enablement activities to client needs, product updates, and common usage challenges.
Feedback, data, and improvement initiatives:
collect and analyze client feedback to identify product, service, and process improvement opportunities;
collect and analyze client data to support strategic initiatives for service and product improvement;
manage client-related changes and communicate relevant needs or risks to internal teams;
respond quickly to situations that may negatively affect client relationships.
Cross-functional collaboration:
coordinate with Sales, Marketing, Product, Support, Billing, Technical, and Development teams to achieve client success goals;
communicate client needs, feedback, risks, and opportunities to relevant stakeholders;
support alignment between commercial, product, and technical teams around client priorities.
AI-assisted work:
use AI tools to improve client analysis, communication drafting, meeting preparation, feedback analysis, training materials, reporting, and process efficiency;
validate AI-generated outputs before using them in client communication, reporting, or internal documentation.
Conditions
Private medical insurance.
Relocation support (if applicable), including an entry permit, relocation bonus, flight tickets, and airport pickup.
Support with settling into life in Cyprus, including basic guidance on everyday matters, accommodation, banking, and healthcare.
A comfortable office environment with fresh fruits every day, treats or pizza on Wednesdays, and snack day on Fridays.
Fair remuneration based on your experience, skills, and level of responsibility.
Welcome Baby Bonus and Baby Box to celebrate the arrival of a child.
Birthday voucher.
Partial compensation for sports activities and wellness initiatives.
Greek language classes.
leadNew York, NY
Panama City, Panama, Panama; We welcome applicants from all backgrounds and believe that diversity of experience, culture, and perspective makes us stronger
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