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Location: United States, Aliso Viejo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Administrative Coordinator – Contractor Location: Aliso Viejo, CA Hybrid, Contract role - 12 months About the Role We are seeking an experienced Administrative Coordinator to provide administrative and operational support to a global team while supporting the day-to-day operations of the Aliso Viejo office. This role supports team members and stakeholders across multiple regions and time zones while serving as a key onsite resource for the local office. Working in partnership with the Sr. Manager overseeing the site, the Administrative Coordinator will support day-to-day onsite operations, serve as an onsite point of contact, and help identify, coordinate, and escalate office needs as appropriate. This is a highly collaborative and hands-on role with responsibilities spanning global team coordination, onsite operations, meetings, workshops, events, and administrative support. The ideal candidate is an experienced administrative professional who is comfortable navigating a fast-paced, global environment, managing multiple priorities, and partnering effectively across teams and functions. While this position will not be dedicated to supporting an individual executive, experience with executive-level support is highly valued. The Administrative Coordinator should be comfortable providing backup executive support when needed. Success in this role requires strong organizational skills, sound judgment, discretion, and initiative. The individual should be able to work independently within established procedures, manage day-to-day responsibilities with limited instruction, and recognize when guidance, alignment, or approval is needed. Onsite Requirement: This role requires the ability to commute to the Aliso Viejo office at least three days per week, with flexibility to work onsite up to five days per week based on business needs. Additional onsite presence may be required for workshops, events, leadership visits, and other activities. Key Responsibilities Provide administrative and operational support to a global team, coordinating meetings, workshops, team events, leadership visits, and other activities across regions and time zones. Manage meeting and event logistics, including scheduling, meeting spaces, catering, visitors, materials, equipment, and other operational requirements. Partner with Executive Assistants, Facilities, IT, Security, Workplace, and other cross-functional partners to coordinate team and onsite needs. Provide department and backup executive support as needed, including: Managing meetings and schedules and supporting effective communication and follow-through among stakeholders. Providing backup Executive Assistant support, including calendar management and other time-sensitive administrative support. Coordinating domestic and international travel and processing expense reports as assigned. Prepare correspondence, presentations, meeting materials, documentation, and meeting notes as needed. Manage and track administrative requests, action items, deliverables, and deadlines to ensure timely follow-through and completion. Maintain and organize team information, documentation, and resources across SharePoint and other collaboration platforms. Exercise sound judgment and appropriate initiative, handle sensitive information with discretion, and identify and recommend improvements to administrative processes and operational efficiency. Required Qualifications 7+ years of administrative support experience , ideally including a combination of department-level and executive support responsibilities. Experience supporting a fast-paced, global or geographically distributed team or organization with multiple stakeholders and changing priorities. Strong organizational and time-management skills, with exceptional attention to detail, ownership, and follow-through, and the ability to manage multiple priorities and deadlines simultaneously with accuracy. Sound judgment and the ability to work independently, take appropriate initiative, and recognize when guidance, approval, or escalation is needed. Excellent written and verbal communication and interpersonal skills, with the ability to work effectively in a collaborative team environment. Ability to build effective working relationships across functions, organizational levels, cultures, and geographic regions. Ability to handle sensitive and confidential information with discretion and remain composed in time-sensitive situations. Proficiency in Microsoft 365 applications, including Outlook, Teams, SharePoint, Excel, PowerPoint, and Word. Bachelor’s degree or equivalent combination of education and relevant professional experience. Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: USA - Austin (dbt) From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven. About Us Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we're delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we're building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It's an exciting time to join us: we're creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. About the Role Fivetran and dbt Labs are building data pipelines to power the modern data stack for thousands of companies. We're looking for a senior software engineer to join our Orchestration team, which owns the control plane layer of the dbt platform — the scheduler, execution harness, and results processing. You'll own the design and delivery of features end to end, working across high-throughput APIs and data models to make them faster, more reliable, and more capable. You'll write and review designs, raise the quality bar in code review, use the latest AI tools, and collaborate closely with product and QE to deliver work that scales. Technologies You'll Use Python, Rust, GraphQL, Postgres, Snowflake, Kafka, Kubernetes, Docker, AWS, GCP, Datadog What You'll Do Design and implement features and performance improvements across the Orchestration team's services — the scheduler, execution harness, and results processing Develop, maintain, and test high-quality, maintainable code, and optimize critical paths for performance Write technical designs for feature-level work, actively seek feedback, and clearly explain the trade-offs of your decisions Participate in and review technical designs and pull requests, providing constructive feedback to the team Improve test coverage with comprehensive unit tests and refactor code to drive down tech debt Troubleshoot and debug production issues, and follow up on incidents with post-mortems and mitigation plans Break features into tasks, structure and execute your own project plans, and contribute to sprint and feature planning Collaborate with product managers, QE, customer support, and peers to deliver the best product with high quality, performance, and scalability Participate periodically in the on-call rotation, and be mindful of security throughout your work Use AI tooling — IDE assistants like GitHub Copilot, coding agents like Claude Code, and conversational AI — to accelerate development and to author and review SDLC artifacts such as TDDs, PRDs, post-mortems, and test plans Skills We're Looking For 5+ years of experience in the software industry with a passion for solving complex software engineering problems, including designing and building backend services and reusable components from the ground up Experience working with distributed systems and cloud computing concepts Demonstrated ability to write well-structured, performant, and well-tested code Ability to independently lead feature-level software and design work that satisfies project requirements, and to clearly explain design trade-offs Can identify design flaws in existing systems and propose improvements Experience with code reviews, design, troubleshooting, and testing Proficiency in a modern backend or systems language such as Python, Java, C++, or C# Hands-on experience with cloud platforms (AWS, GCP, or Azure) and containerization (Docker, Kubernetes) Experience with continuous integration tooling such as BuildKite, and familiarity with observability tools like Datadog or Grafana is a plus Fluent in using AI code assistants and coding agents to generate and investigate code, and conversational AI (e.g. Claude, ChatGPT) to research, author, review, and synthesize SDLC artifacts Bonus Skills Experience in data processing (ETL, ELT) and/or cloud-based data platforms Experience building or working with metadata, catalog, lineage, or discovery/search systems Experience with GraphQL APIs and high-throughput, multi-tenant data services Familiarity with the analytics engineering workflow and the dbt ecosystem #LIHYBRID The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process. Ontario Pay Range $163,920 — $196,712 USD Perks and Benefits 100% employer-paid medical insurance * Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off. RSU stock grants* Professional development and training opportunities Company virtual happy hours, free food, and fun team-building activities Monthly cell phone stipend Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents. * May vary by country and worker type - please reach out to your recruiter for more information Click here to learn more about Fivetran's Benefits by Region. We’re honored to be valued at over $5.6 billion , but more importantly, we’re proud of our core values of Get Stuck In, Do the Right Thing, and One Team, One Dream . Read about us in Forbes . Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities. To learn more about Fivetran’s culture and what it’s like to be part of the team, click here and enjoy our video. To learn more about our candidate privacy policy, you can read our statement here . We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this form . We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: United States Workplace: Remote BUILDING THE FUTURE OF OPEN FINANCE Payward - the parent company behind Kraken, NinjaTrader, Breakout, xStocks, Payward Services and CF Benchmarks - has spent the last 15 years building one of the most modern and globally accessible financial infrastructure platforms in the industry, built to advance an open, global financial system. THE TEAM Founded in 2011, Kraken is one of the world's longest-standing crypto platforms, trusted by over 10 million individuals and institutions across the globe. It offers spot trading, margin, futures, staking, and OTC services, with products built for both individual investors and institutional clients. This is a fully remote role, for a US-licensed attorney, preferably based on the West Coast, to join Payward’s world class in-house legal department, reporting to the Global Head of Labor & Employment.   THE OPPORTUNITY - Serve as a senior member of the Labor and Employment (L&E) legal team, sharing the day-to-day workload with the Global Head of L&E and the broader team - Work with executive leadership, existing employment counsel, Payward Experience (PX), and other teams to develop L&E practices for rapidly growing global/worldwide workforce - Advise the company on worker classification issues, employee separations, executive compensation agreements, compensation plans, and wage-and-hour matters - Advise the company on risk mitigation for trade secret matters, and restrictive covenants - Support employment and labor due diligence for M&A transactions and advise on post-closing workforce integration, including harmonizing employment terms, policies, and compensation and benefits programs across acquired employee populations - Provide expert strategic input to the business and recruiting teams on expanding Payward’s global footprint, including EOR and direct employment decisions, transitions between EOR, direct employment, and contractor models for new markets and acquired workforces, global mobility, contingent workforce, and the related worker classification risks - Work closely with the PX team and business leaders to craft on-point policies and procedures, and to develop and deliver related manager and employee training, for a successful global/worldwide workplace - Advise on data privacy issues affecting employees and candidates - Support the PX team with global workplace investigations and employee relations matters involving whistleblower allegations, discrimination, and personnel performance issues - Manage outside counsel on pre-litigation, arbitration, and local-law matters, and coordinate with litigation counsel on employment disputes - Help build and refine AI-enabled workflows for the L&E team, such as contract review, policy drafting, and diligence, and set practical guardrails for their use - Monitor and advise on global L&E trends including those within the cryptocurrency industry to help Company’s competitive adaptability, talent acquisition and retention, and workplace processes - Additional duties and responsibilities as assigned   WHAT YOU BRING - 10+ years of legal experience advising in the US and other jurisdictions on Employment, Labor, and Executive Compensation issues, to include in-house and law-firm experience working with companies in both high-growth scaling and mature, large-enterprise environments - Broad international Labor and Employment background - law and drafting - Flexibility to work hours that overlap with PX team members and Asia-Pacific colleagues - Experience with due diligence and related ramifications when making acquisitions, including post-closing workforce integration - Experience with compensation plans and with data privacy issues affecting employees and candidates - Active license to practice law in at least one US State, or eligibility to practice as registered in-house counsel - Hands-on proficiency using generative AI tools (such as Claude or ChatGPT) in day-to-day legal work, with sound judgment on verifying outputs and protecting confidentiality, privilege, and personal data - A proactive, entrepreneurial mindset, plus an opportunity-making attitude, using the law to increase the company’s optionality, not decrease it   NICE TO HAVES - Interest in the crypto industry / what our company is offering to the world and why - Experience in fintech, crypto, or other regulated financial services industries - Experience in Asian and/or Latin American employment markets       Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. OUR COMMITMENT Payward is powered by people from around the world and we celebrate the diverse talents, backgrounds, contributions, and unique perspectives that everyone brings to the table. We hire based on merit, seeking out people with the right abilities, knowledge, and skills for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgeable about crypto. We may ask candidates to complete job-related skills or work-style assessments as part of our hiring process. These assessments evaluate competencies relevant to the role and are applied consistently across candidates for similar positions. Results are considered alongside experience and interviews, and are not the sole basis for any employment decision. As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind, whether based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status, or any other protected characteristic as outlined by federal, state, or local laws. Stay connected Follow us on Twitter https://twitter.com/krakenfx Learn on the Kraken Blog https://blog.kraken.com/#:~:text=Enter%20your%20email%20address Connect on LinkedIn https://www.linkedin.com/company/kraken-exchange/ Candidate Privacy Notice https://www.kraken.com/legal/candidate-privacy-notice

Location: Remote - United States About the Role iCapital is looking to hire a Vice President, Strategic Accounts to drive new business growth and develop long-term strategic relationships across the life insurance and annuity market. This individual will own the full client lifecycle and serves as both a strategic seller and trusted advisor, developing a deep understanding of clients’ businesses, priorities, and growth objectives and aligning iCapital’s solutions to support their success. This individual will work independently to develop and execute account strategies. Responsibilities Generate sustainable revenue and take responsibility for achieving and exceeding assigned sales and growth targets. Identify, develop, and close new business opportunities while maintaining a healthy and well-managed sales pipeline. Own client relationships across the full commercial lifecycle, from prospecting and opportunity development through ongoing relationship management, retention, and expansion. Develop a deep understanding of prospective and existing clients’ businesses, strategic goals, priorities, challenges, and growth initiatives. Build and maintain trusted relationships with executive, business, technology, and operational stakeholders. Develop and execute strategic account plans that address client objectives, revenue opportunities, relationship priorities, and retention risks. Present and demonstrate iCapital products and services, connecting capabilities to client needs and strategic objectives. Conduct regular business reviews, strategic planning sessions, and account health assessments with key clients. Identify expansion opportunities, account risks, and client needs and develop appropriate action plans. Serve as the voice of the customer internally and partner with Product, Client Delivery, Production Support, and Leadership to address client needs and execute strategic initiatives. Support the resolution of escalated client issues through proactive communication, stakeholder alignment, and consistent follow-through. Maintain a deep understanding of iCapital’s platform, products, processes, capabilities, and product roadmap. Stay informed of life insurance, annuity, distribution, technology, and broader industry trends and incorporate relevant insights into client strategies. Maintain accurate Salesforce records, account plans, opportunities, forecasts, client activity, and other required documentation. Participate in industry events, conferences, working groups, and associations to develop relationships, identify opportunities, and strengthen iCapital’s industry presence. Qualifications 8-10+ years of experience across enterprise sales, strategic account management, relationship management, customer success, consulting, or similar client-facing roles 4+ years of insurance industry experience, with strong knowledge of life insurance, annuity products, carrier operations, and insurance distribution Demonstrated success selling complex SaaS, technology, or enterprise solutions and managing sophisticated client relationships Successful track record of achieving or exceeding revenue, sales, retention, or growth objectives Experience managing the full client lifecycle, including prospecting, complex sales processes, relationship management, retention, and expansion Experience working with insurance carriers, distributors, IMOs, BGAs, or other life and annuity market participants is preferred Demonstrated ability to build relationships with senior and executive-level stakeholders Strong strategic planning, consultative selling, presentation, negotiation, communication, and problem-solving skills Able to influence outcomes across multiple departments and stakeholders without direct authority Experience with sales qualification methodologies such as MEDDPICC and knowledge of Mutual Action Plans is preferred Proficiency with Microsoft Office Suite and Salesforce.com or comparable CRM platforms Able to travel up to 50% of the time Benefits The base salary range for this role is $125,000 to $135,000. iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO). Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

with proven sales expertise to join our dynamic team. Develop opportunities by identifying potential clients within the target market and conducting appropriate research on prospective clients’ business and equipment needs.

Location: Remote, Canada; Remote, United States GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. * Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. An overview of this role Like other managers at GitLab, you'll see your team as your product. You'll spend your time hiring and developing world-class Support Engineers who deliver exceptional technical support while continuously improving how your team solves problems. GitLab is working through it’s own AI transformation so you’ll be a leader in designing and implementing AI strategy for our Support team. As a Support Manager, you shape the customer support experience in your region. You'll balance direct customer relationships with the work of scaling your team, improving internal processes, adopting AI, and collaborating across departments to ship tools and solutions that make support more efficient. You'll help your team become self-sufficient, take ownership of complex issues from initial contact through resolution, and create a psychologically safe environment where people grow. Some examples of our projects: A tool to automatically check a GitLab Omnibus install for known issues A solution that captures the state of a customer's server for easier troubleshooting A tool that turns log files into interactive tables so you can easily sort and filter columns Functionality for ChatOps that makes it easier to identify user accounts on the GitLab.com platform What you’ll do Partner with other support managers to hire and maintain a world-class Support Engineering team focused on delivering excellent technical support to GitLab's customers. Develop your team members' technical skills and experience through mentorship, structured training, and career growth opportunities. Drive team ownership by fostering self-sufficiency, accountability, and alignment with key performance indicators. Build scalable processes and workflows that enable your team to collaborate effectively and execute with excellence. Conduct regular 1:1s with all team members to support their growth, address challenges, and create psychological safety. Train Support Engineers to conduct high-quality technical interviews, strengthening your hiring pipeline. Partner across GitLab to deepen understanding of customer needs and business goals, informing product and support improvements. Lead continuous improvement initiatives that enhance the customer experience through measurable, repeatable solutions. Document how the team works and find ways to make it more efficient through tools, process changes, and automation. Use AI well in your own work and coach your team to do the same. What you’ll bring Ability to lead technical, customer-facing teams and support the growth of Support Engineers at different levels through feedback, mentoring, and growth opportunities. Ability to create and implement processes and procedures that improve team efficiency. Ability to provide technical customer support and manage the full support lifecycle, from understanding customer needs and initial engagement through resolution, in collaboration with development. Analytical and problem-solving skills to troubleshoot complex technical issues and the ability to grow your team’s problem-solving skills. Understanding of Linux System Administration and web application development concepts (with MVC frameworks such as Ruby on Rails, Python, Django, PHP, or Laravel). About the team We are distributed globally across the AMER, EMEA, and APAC regions and own the customer support experience for GitLab. We work on support tickets, dig into code and logs to troubleshoot issues, and collaborate across departments to resolve customer challenges. Our team operates asynchronously with regular pairing sessions, one-on-ones, and Slack conversations that keep us connected. We create an environment where Support Engineers can grow and do their best work. We build processes that balance customer needs with team wellbeing, recognizing that a healthy customer experience comes from a healthy team. For more on how our team works, see the Support team handbook page The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity . Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $115,200 — $194,400 USD How GitLab Supports Full-Time Employees Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental Leave Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law . If you have a disability or special need that requires accommodation , please let us know during the recruiting process .

Location: Americas Remote About Customer.io Over 9,000 companies — from scrappy startups to global brands — use our platform to send billions of emails, push notifications, in-app messages, and SMS every day. Customer.io powers automated communication that people actually want to receive. We help teams send smarter, more relevant messages using real-time behavioral data. About the role Hi, I'm Aerie, Manager, Technical Support Tier I at Customer.io . I’m looking for a Technical Support Engineer to join our growing team based in Canada. As a Technical Support Engineer, you’ll communicate directly with our customers via our Support Center. Our team is especially excited to hear from folks with Technical Support backgrounds who have experience communicating technical tasks mostly over email—a strong ability to communicate in writing is more than nice to have. On a day-to-day, you’ll triage a diversity of support tickets as well as work on process improvement, and conduct regular touch points with our Product and Customer Success teams. You'll also help new and existing customers get up and running with our product, diagnose tricky situations, and aid companies in achieving their business goals. Our TSEs have contact with more customers than anyone else in the company, so you’re our secret sauce to ensure we provide a remarkable customer experience. Our customers are core to everything we do (it’s in our name!) - so it's key to bring your passion to customers and help solve their problems to advocate for product improvements. Today, our Technical Support team is powered by Zendesk for ticketing, Linear for bug tracking, and Zapier for automating support team workflows. We support our customers through email and live chat. While we mostly interact with each other through Notion and Slack, it’s not uncommon for us to jump on a Zoom or Roam pairing session or a video call to clarify customer scenarios or share tips to remedy customer issues. Are you interested in growth opportunities? So are we. Our Technical Support Team offers various career paths, such as our Engineering, Product, or Customer Success Teams. We're looking for folks who want to develop professionally as Customer.io grows. What we are looking for: Located in Canada Working hours align with Central or Mountain time zone This role includes rotating weekend support coverage Experience in a technical support role and/or customer-facing role Familiarity or comfort with offering live channel support An understanding of basic programming concepts (API, variables, if-else statements, loops, etc.). If you know some Javascript, too, that's even better! Excellent written and verbal communication skills Be motivated with a self-starter attitude Previous work for a SaaS company or an understanding of technical platforms Ability to work in a fast-paced, team environment Experience with the Marketing Automation industry a plus or supporting email marketing/business communication tools! About you: You love technical problem-solving and demonstrate curiosity. You enjoy helping others with your technical knowledge and take pride in your work. You see every support interaction as an opportunity to improve the customer experience. You take ownership of delivering results and get satisfaction from getting things done. You’re passionate about learning new things. You’re not afraid to ask questions if you’re confused about how something works. You understand written communication is not always flawless and assume the best intentions during interactions with customers and your team. Empathy is one of your strongest attributes. Compensation & Benefits We believe in transparency. Starting salary for this role is $70,000 USD (or equivalent in local currency) depending on experience and subject to market rate adjustment. In addition to base salary, this role includes an equity grant in the form of stock options, so you share in the success you help build. Our inclusive benefits package supports your well-being and growth, including 100% coverage of medical, dental, vision, mental health, and supplemental insurance premiums for you and your family. We also offer 16 weeks paid parental leave, unlimited PTO, stipends for remote work and wellness, a professional development budget, and more. See full benefits here → Our Process No gotchas, no trick questions - just a clear, human process designed to help both of us make an informed decision. 30-minute video interview with Recruiter 45-minute video call with Hiring Manager A take-home assignment to prepare for your next interview 60-minute video call with three potential teammates to go over the take-home assignment 30-minute video call with Senior Leadership All final candidates will be asked to complete a background check and employment verifications as part of our pre-employment process. Customer.io recognizes the stifling impact of systemic injustice on diverse communities. We commit to using our influence to increase inclusion and equity within the tech industry. We strive to build an inclusive team culture, implement bias-free hiring practices, and develop community partnerships to expand our global impact. Zoom is the only video conference platform that we use, virtual interviews will be conducted using the video capability (i.e., not via the chat), and offers will be extended in writing on official Customer.io letterhead. Please be vigilant in all of your job search activity, and if you have any questions please contact jobs@customer.io . Join us! Check out our careers page for more information about why you should come work with us! We believe in empathy, transparency, responsibility, and, yes, a little awkwardness. If you're excited by what you read — apply now.

Location: Remote - US About the Job: LaunchDarkly is looking for a Director, People Operations to lead the operating model, service delivery, and continuous improvement of People Operations and Talent Acquisition operations across the employee and candidate lifecycles. Reporting to the Senior Director, People Operations, you will lead a connected portfolio spanning global People Operations, Talent Acquisition Operations, employee and candidate experience, compliance-related workflows, operational governance, and team capability for a growing global company. You will translate business and People priorities into clear ownership, scalable processes, strong controls, and a reliable operating rhythm. This role will work in close partnership with the Director, People Programs, Systems & Analytics. The Director, People Operations will own operational outcomes, service delivery, process execution, and stakeholder partnership. The Director, People Programs, Systems & Analytics will own managing the strategy and roadmap for People programs, systems, analytics, AI, data governance, and change enablement. Together, these leaders will create a practical, integrated People operating model that is trusted by employees, candidates, managers, HRBPs, and business leaders. Responsibilities: People Operations Leadership Establish the global People Operations operating model across the employee lifecycle, including onboarding, offboarding, employee data changes, employment documentation, employee support, contingent workforce processes, international operations, and related service delivery. Manage the activities of the People Operations and Talent Acquisition Operations teams, creating clear expectations, effective prioritization, strong collaboration, and a culture of ownership and continuous improvement. Establish service standards, escalation paths, operating rhythms, and ownership models that make it easy for employees, managers, HRBPs, and cross-functional partners to get the right support. Own operational readiness and execution for policies, compliance-related workflows, employment agreements, audits, immigration and mobility processes, accommodations, background checks, and other high-risk employee lifecycle activities in partnership with Legal and relevant subject-matter experts. Improve the consistency, quality, and equity of the employee experience across U.S. and international processes while accounting for local requirements and operational complexity. Build scalable documentation, self-service resources, controls, and standard operating procedures that reduce avoidable manual work and improve accuracy. Manage key People Operations vendors and partnerships, including service quality, contracts, issue resolution, risk management, and performance against expectations. Serve as an escalation point for complex People Operations issues, using sound judgment, discretion, and a strong understanding of employee trust and business risk. Talent Acquisition Operations Establish the operating model for Talent Acquisition Operations, including recruiting intake, role setup, approvals, job posting workflows, interview coordination, interview loop management, candidate communications, offer process support, and recruiting operations reporting. Partner with Talent Acquisition leadership to improve recruiter and coordinator capacity, operating discipline, candidate experience, hiring-manager partnership, and consistency across recruiting workflows. Establish clear ownership and service standards across recruiting operations, including intake quality, scheduling, interview readiness, candidate handoffs, and offer-to-onboarding transitions. Identify opportunities to simplify and strengthen Greenhouse and connected recruiting workflows in partnership with the Director, People Programs, Systems & Analytics and technical partners. Support scalable recruiting programs, vendor management, executive recruiting operations, contingent recruiting processes, and other Talent Acquisition priorities as the business evolves. Use recruiting and operational signals to surface bottlenecks, clarify tradeoffs, and recommend improvements to hiring velocity, quality, candidate experience, and team capacity. Partnership with People Programs, Systems & Analytics Partner with the Director, People Programs, Systems & Analytics to maintain one integrated roadmap across People Operations, Talent Acquisition Operations, People programs, systems, analytics, and AI. Translate operational pain points and stakeholder needs into clear requirements, process improvements, system enhancements, reporting needs, and measurable outcomes. Jointly define operating metrics, service-level expectations, data requirements, and success measures for employee and candidate lifecycle processes. Ensure new systems, workflows, programs, and automation are operationally sound, documented, adopted, and supported after launch. Partner on data quality, process governance, access controls, reporting definitions, and responsible use of automation and AI involving employee or candidate information. Create a disciplined operating rhythm for prioritization, dependency management, risk review, decision-making, and communication across the People portfolio. Cross-functional Partnership and Change Partner closely with HRBPs, Recruiting, Finance, Legal, IT, AppEng, TechOps, Payroll, Workplace, Internal Communications, and external vendors to deliver reliable People and Talent processes. Lead change adoption for operational changes, including stakeholder alignment, communications, training, readiness, issue management, and post-launch improvement. Bring structure to ambiguous work, identify root causes, and make practical decisions that balance employee experience, candidate experience, compliance, speed, scalability, and cost. Represent People Operations and Talent Acquisition Operations in cross-functional planning, business reviews, and executive discussions. Build strong relationships with business leaders and managers so People processes are understood, usable, and aligned to business needs. Qualifications: 15+ years of experience in People Operations, HR Operations, Talent Operations, shared services, or a similarly complex People function, including 5 years leadership experience across both employee and candidate lifecycle operations. Demonstrated success designing or scaling a global People Operations or Talent Acquisition Operations operating models at both small as well as medium-to-large sized companies. Experience leading and developing teams across multiple operational disciplines, with a track record of creating clarity, accountability, and strong service delivery. Strong understanding of employee lifecycle operations, recruiting operations, HR compliance, employee data, HR systems, recruiting systems, and cross-functional dependencies. Experience with Greenhouse or an equivalent recruiting system, including workflows, approvals, reporting, integrations, or process improvement. Experience improving operational controls, documentation, self-service, service delivery, data quality, and process consistency at scale. Experience designing, managing, or improving integrations across HR systems and connected People tools to support reliable data flows and scalable operations. Experience partnering effectively with Legal, Finance, IT, Payroll, HRBPs, Recruiting, and business leaders on sensitive or high-impact work. Sound judgment when handling confidential employee and candidate information, compliance-related matters, escalations, and employee experience risks. Strong program management, prioritization, change leadership, written communication, and executive communication skills. Ability to use data and operational metrics to diagnose issues, set priorities, measure outcomes, and communicate recommendations. Willingness to remain close enough to the work to understand process details, remove barriers, and personally solve complex problems when needed. About You: You are a thoughtful, service-oriented People leader who combines operational discipline with empathy and care. You create clarity in complex environments and are comfortable making decisions when ownership, process, or information is incomplete. You see the connections between People Operations, Talent Acquisition, systems, data, compliance, and employee experience. You are hands-on enough to understand how work gets done and strategic enough to build a model that scales. You build trust through sound judgment, transparency, follow-through, and respect for confidential information. You are collaborative and pragmatic, with a strong instinct for root-cause analysis and continuous improvement. You care about creating consistent, equitable, and people-centered experiences for employees, candidates, managers, and internal partners. What Success Looks Like: People Operations and Talent Acquisition Operations have clear ownership, service standards, escalation paths, and operating rhythms. Employees, candidates, managers, HRBPs, and business leaders experience more consistent, responsive, and equitable support. Core employee and candidate lifecycle processes are documented, measurable, scalable, and supported by appropriate controls and self-service resources. People Operations and Talent Acquisition Operations teams are engaged, capable, and organized around the highest-value work. Greenhouse and connected workflows support a reliable, efficient, and high-quality recruiting experience in partnership with the People systems function. The People team has a clear, integrated roadmap across operational execution, programs, systems, analytics, and AI, with well-managed dependencies and decisions. Operational risks, data-quality issues, manual work, and process fragmentation are identified early and reduced over time. People leaders and business partners trust the function to deliver practical solutions, communicate clearly, and follow through on commitments. Pay: Target pay ranges based on Geographic Zones* for Level M4: Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $191,800 - $263,670** Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $172,600 - $237,270* Zone 3: All other US locations - $163,000 - $224,070** All Zones Inclusive of a 15% Bonus Target LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with candidate needs. Exact compensation may vary based on skills, experience, and location. Restricted Stock Units, health, vision, dental, and mental health benefits are provided in addition to salary. About LaunchDarkly: Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by: Improving the velocity and stability of software releases, without the fear of end customer outages Delivering targeted experiences by easily personalizing features to customer cohorts Maximizing the business impact of every feature through the ability to experiment and optimize Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at hr@launchdarkly.com. Do you need a disability accommodation? Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @ launchdarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly directly for confirmed job openings and links to apply. Please notify us of any fraudulent representation by sending an email to careers@launchdarkly.com.

Location: Georgia; Belarus; Moldova; Serbia; Armenia; Kyrgyzstan; Montenegro; Uzbekistan; Bulgaria; Czech Republic; Estonia; Finland; Portugal; Romania; Azerbaijan Workplace: remote About the Team We are Quadcode, a fintech company excelling in financial brokerage activities and delivering advanced financial products to our global clientele. Our flagship product, an internal trading platform, is offered as a Software-as-a-Service (SaaS) solution to other brokers. We're looking for a Junior Cybersecurity Specialist to join our Security Team. This role sits within the engineering direction of our cross-functional Security team, focused on identifying and helping mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure. In this role, you'll work closely with infrastructure teams (Admins, NOC, OPS, IT Compliance) and business employees who require security-related help. We work in Agile (2-week sprints, grooming, planning, retro) and use Google Meet, Slack, TargetProcess and Confluence for teamwork. Working hours: Business hours, EET/EEST time zone. You'll work with a modern stack and grow within the company - including cloud and hybrid infrastructure, and AI applied to real security work. Tech Stack: Splunk, CheckPoint, Rapid7, AWS, OpenStack, Gitlab, K8s, Terraform, Ansible, Python, Linux, Windows, macOS. Tasks Proceed with requests and notifications related to the security (access management, security tool notifications, vulnerability assessment, etc.); Identify and help mitigate security issues, misconfigurations, and vulnerabilities related to corporate infrastructure; Develop, implement new, and update existing security measures for the protection of corporate infrastructure; Support the identity and access management process; Formation of a knowledge base for the operation of products and services; Assist the security analytics with the incident response process; Collaboration with the Ops and Infrastructure teams in terms of asset security. Requirements 1+ year of experience in server administration, network engineering, site reliability engineering, infrastructure security, cloud security, or systems engineering; Knowledge of the Linux, Windows, and Mac operating systems and common OS hardening practices; Technical knowledge of network protection and network Device Hardening; Automation skills (Bash, Python); Understanding how computer attacks occur; Passion for developing in cybersecurity; Ability to work in a team, listen, and learn independently; Competent written and verbal communication skills (Russian C1 and English B1); Have a good analytical mindset for problem-solving. Nice to have Background in cybersecurity; Experience using AI tooling for technical/cybersecurity tasks; Experience in vulnerability analysis; Experience with infrastructure-as-code (Terraform, Ansible, Chef, etc.); Understanding the tactics and techniques of intruders and how to defend against them. We offer Full-time remote work (service provider contract). Competitive compensation (EUR). Flexible working hours. Corporate AI subscriptions (Claude, Gemini, GPT, etc.). Access to a rewards marketplace offering products and language courses, redeemable using the company’s internal currency. A strong team of engineers. Positive and friendly atmosphere. With a team of 500+ creative and tech-driven people across the globe, Quadcode is the place where ideas turn into impact, where every project is a chance to grow, innovate, and make your mark. Join us today, and let's shape the future of fintech together! Note: All applications will be treated with strict confidence. We thank all applicants for their interest, however, only those candidates selected for interviews will be contacted. #LI-JM1

Location: São Paulo, Brazil Why Join Exadel We’re an AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients, including HBO, Microsoft, Google, and Starbucks. From AI platforms to digital transformation, we partner with enterprise leaders to build what’s next. What powers it all? Our people are ambitious, collaborative, and constantly evolving. About the Client Our customer is a leading financial technology company in Brazil, operating at the intersection of Finance, Technology, and Data. The company leverages technology and data-driven solutions to build scalable financial operations and improve decision-making across the organization. What You’ll Do Partner with Finance teams to understand business processes, rules, requirements, and operational needs, translating them into scalable data solutions. Develop SQL queries, analyses, notebooks, dashboards, and automations to support Finance activities and decision-making. Build and maintain data pipelines, transformation processes, and validation routines, ensuring reliable and traceable data. Support critical Finance processes, including financial close, reconciliations, controls, and regulatory reporting. Investigate data inconsistencies, identify root causes, and implement solutions to improve data reliability and process efficiency. Implement data quality, monitoring, governance, and traceability controls. Document business rules, workflows, processes, and technical solutions to ensure knowledge is clearly maintained and shared. Collaborate closely with Finance, Engineering, Product, Data, Risk, and Audit teams. Manage priorities and drive deliveries end-to-end, from understanding the business need through implementation and continuous improvement. What You Bring Strong hands-on experience with SQL, combined with practical experience in data analysis, transformation, and validation. Knowledge of Python or another programming language, with the ability to develop analytical solutions and automate processes. Experience working with ETL/ELT pipelines, data integration, and data processing, as well as notebooks, dashboards, or BI tools. Strong ability to translate business rules and financial or operational requirements into technical logic and data solutions. Understanding of data quality, governance, security, and traceability principles. Familiarity with financial, accounting, or operational processes and the ability to collaborate effectively with both technical and business stakeholders. Strong analytical, problem-solving, communication, and stakeholder management skills. Nice to have Experience in Controllership, Accounting, FP&A, Tax, Treasury, or Regulatory Reporting. Knowledge of IFRS, financial close processes, and regulatory reporting. Experience with Databricks, Apache Spark, cloud platforms, APIs, or data lakes. Knowledge of ERP systems, general ledgers, or subledgers. Experience working in regulated and audit-driven environments. Familiarity with automated testing, CI/CD, and data pipeline monitoring. English level Intermediate/Upper-Intermediate Work Type: Hybrid Location: São Paulo, Brazil Legal & Hiring Information Exadel is proud to be an Equal Opportunity Employer committed to inclusion across minority, gender identity, sexual orientation, disability, age, and more Reasonable accommodations are available to enable individuals with disabilities to perform essential functions Please note: this job description is not exhaustive. Duties and responsibilities may evolve based on business needs Compensation details are shared with candidates at the early stage of the recruitment process. The offer is not binding until a signed contract is in place. Your Benefits at Exadel Exadel benefits vary by location and contract type. Your recruiter will fill you in on the details. International projects In-office, hybrid, or remote flexibility Medical healthcare Recognition program Ongoing learning & reimbursement Well-being program Team events & local benefits Sports compensation Referral bonuses Top-tier equipment provision Exadel Culture We lead with trust, respect, and purpose. We believe in open dialogue, creative freedom, and mentorship that helps you grow, lead, and make a real difference. Ours is a culture where ideas are challenged, voices are heard, and your impact matters.

• Разработка и реализация Retention / CRM-стратегии. • Управление player lifecycle: activation → retention → reactivation → churn prevention.

Location: United Kingdom, London Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Department overview: IEE is the central support organisation for UK, Europe, Africa, the Middle East and Australasia, marketing PlayStation products in +100 countries. The Technical Services department is responsible for all returns and repair of PlayStation products across all SIEE Territories. This includes the collection of defective products from consumers and retailers, product screening and diagnosis, the repair, recovery or reuse of products received, and where required, the distribution of product back to consumers and retailers. The Technical Services department also manages all spare parts activities related to repair, the production of refurbished stock, and owns all relationships with Repair Centres, Swap Centres and Logistics Providers. What you’ll be doing: As Technical Product Support Engineer you will be responsible for the ongoing support of our repair centre operations partners in Europe, Africa, Middle East and Australia.  You will provide technical and engineering support, manage the development and implementation of repair improvement initiatives, work with our HQ and wider team on the introduction of new models, new diagnostic tools and equipment, and will track and manage partner performance via a set of established quality and repair KPIs. You will have experience and/or qualifications in electronic engineering or manufacturing environments and will have hands on experience with electronic hardware products at component level. You will also have ideally worked within a high-volume repair centre or electronic manufacturing environment. This position is an office-based role at SIEEs head office which is located in Central London Key Responsibilities Provide continuous technical support to repair partners on all diagnostic tools, equipment & processes Cooperation with wider technical teams in solving technical and quality issues reported in the field Distribution & management of technical equipment (hardware and software) to repair partners, ensuring that this activity follows company security policy Provide technical guidance and support for new product introduction and launch Support implementation of new operational set up and maintenance of repair processes Review and distribute technical requirements to repair centres and ensure compliance Support users of internal bespoke applications and assist troubleshooting Provide training on new models, new equipment or techniques to our repair centres when required Drive process improvement initiatives with our repair partners and achieve KPI targets Work on repair centre efficiencies such as production flow, assembly (electrical/electronic & mechanical) and test (full system testing, analysis & fault finding) Prepare material for technical meetings and follow up on items Provide analytical ad hoc support where required What we are looking for: 2+ years of experience in an electronic engineering or manufacturing environment (or be a graduate with the necessary skills who is willing to learn on the job) Have a good understanding of software installation/configuration and interpreting error logs for troubleshooting purposes Understanding and interpretation of hardware faults at circuit board level and diagnostics Possess a good understanding of electronics equipment & tools Have a technical mind-set and enjoy solving technical problems Has experience troubleshooting electronic products and electronic embedded systems Has a technical background in predominantly hardware but also software Has experience introducing new technical equipment into an established repair environment Possess the ability to manage the distribution of latest firmware releases to the repair centres and on occasion test functionality releases internally before rolling them out Be confident, driven and proactive with the ability to prioritise work & deliver to deadlines Be motivated to work under own initiative and as part of a team Be able to work in a fast and efficient manner Be able to produce high-quality work with great attention to detail Be a fast an efficient computer user, with solid experience with MS Office Basic project management skills are desirable such as planning and monitoring progress Have an appreciation of data analysis and able to determine trends Useful Skills and Ability Knowledge of an additional European language, or experience of working in a multi-lingual environment Good technical understanding and ability to learn the use of new tools quickly Experience in the consumer electronics sector Strong financial acumen Experience in using Confluence web based application Experience in using Jira software application Benefits: Discretionary bonus opportunity Private Medical Insurance Dental Scheme 25 days holiday per year On Site Gym Subsidised Café Free soft drinks On site bar Access to cycle garage and showers Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

Location: New York City, New York What you’ll be part of Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster. The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can. About the role: We are seeking an Engineering Manager for our Business Technology area who will lead the engineering efforts that power Garner’s internal customer support engine. This role reports to the VP of Platform Engineering and is critical to ensuring our internal employee-facing systems scale seamlessly as we enter our next phase of hyper-growth. You will be responsible for the technical vision and execution that allows Garner to maintain its industry-leading efficiency while supporting a rapidly expanding employee base. Where you will work: This role will be based in our New York City office (in the Financial District). You must be willing to work in the office 3 days per week on Tuesday, Wednesday and Thursday. What you will do: Own Garner’s identity provider solution end to end ensuring the optimal onboarding and off-boarding experience for our employees and contractors while maintaining the proper security bar Own Garner’s internal network end to end, ensuring a seamless networking experience for employees in our NYC HQ Grow and develop the business technology team, owning the capacity planning, hiring, development, and termination of support and systems engineering resources Provide and nurture meaningful metrics that demonstrate your organization’s health at a glance, including Support SLA adherence, etc. The ideal candidate has: Mastery in managing high-impact, strategic relationships with internal stakeholders, ensuring technical roadmaps which are aligned with Garner’s internal / employee experience objectives The capacity to accurately identify and correct employee misallocations, ensuring the team is focused on the highest-leverage opportunities A systematic approach that drives innovation and improves how Garner delivers our internal employee experience A commitment to operating with intense urgency, owning results through individual accountability and providing authentic, direct feedback to elevate the rest of your team A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback Technologies we use: Okta, Iru, Crowdstrike, Serval / Ravenna, Claude, GWS, MacOS This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare. Compensation Transparency: The target salary range for this position is $239,000 - $292,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k), Teladoc Health and more. Fraud and Security Notice: Please be aware of recent job scam attempts. Our recruiters use getgarner.com and garnerhealth.com email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement here and to candidateprotection@garnerhealth.com . Equal Employment Opportunity: Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at talent@garnerhealth.com .

Location: Remote - Ireland Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work , and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. . Hiring and how we work We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings. . See yourself at Twilio Join the team as Twilio’s next Technical Support Engineer 2. About the job This position is needed to support our customers’ use of Twilio’s Programmable Messaging product. This role will function as the voice of Twilio to our customers and partners and operate as a subject matter expert for Twilio’s Programmable Messaging API. In addition, focus on providing friendly, professional customer service, while problem-solving and demonstrating a high competency in communicating complex technical issues to both technical and non-technical audiences via phone, email, and chat mediums. Advanced time management skills are able to work well under pressure, and are proficient at developing workflows to remain efficient at tasks while still following standard processes and procedures. Responsibilities In this role, you will: Work on messaging email cases submitted by both individual developers and major brands. Assist customers with troubleshooting message deliverability issues and debug customer code. Speak with a customer on the phone and chat in order to guide them through the development of their SMS application. Collaborate with your teammates and the Twilio Product and Engineering teams via Slack. File Jira’s to report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards. Work with your manager to surface customer problems to assist in process betterment. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Bachelor’s degree or equivalent work experience 2+ years of experience in a client-facing technical role, preferably in supporting REST API or enterprise software A firm understanding of the technology stacks common to the Web ecosystem. Functional knowledge of general-purpose programming languages. Strong problem-solving and technical troubleshooting skills Ability to professionally and diplomatically address customer concerns and provide concise feedback. Ability to de-escalate tense/tough customer situations in a live environment. Excellent reading comprehension, listening, and writing skills. Desired: Previous exposure or knowledge of Twilio products. Coding experience in any language. (reading and debugging) Previous experience with JIRA or a similar ticketing system. Location This role will be remote, and based in Ireland. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. . Stay alert to recruitment fraud We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @ twilio.com email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps. . Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Location: United States, San Mateo, CA Why Sony Interactive Entertainment? Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity. Associate, Corporate Development San Mateo, CA (hybrid) Role Overview: SIE seeks a highly qualified candidate for the position of Associate, Corporate Development .  SIE’s Corporate Development Team works closely with SIE’s management team and is responsible for identifying inorganic growth opportunities through acquisitions, investments or joint ventures. The team sources, evaluates and executes transactions that are aligned with SIE’s strategic priorities and drive significant long-term value for the company. The foundational work of the team involves developing market insights through strong internal and external relationships to identify attractive M&A and investment opportunities. Opportunities are assessed based on rigorous investment criteria and evaluation by internal stakeholders. Members of the team will develop the business case and drive internal alignment on strategic fit and the post-deal plan. The team works collaboratively across all functions and services at SIE, contributing to SIE’s past M&A efforts across both the Studios and Platform businesses. This is an exciting and challenging role with significant executive exposure. The Associate is expected to bring financial analysis and deal experience, as well as strategic problem-solving skills. The position offers unique opportunities at the convergence of the global media and technology industries, and a chance to influence the evolution of this fast-moving sector. What you'll be doing: Work with business units, strategy teams, and other internal stakeholders to identify, evaluate, and execute strategic transactions for SIE Provide market insights to support strategy and M&A activities Construct business cases and prepare detailed valuation models for potential transactions Prepare presentations which outline the strategic rationale for transactions Participate in cross functional due diligence processes and provide project management from due diligence through signing/closing and into integration Present business cases to senior management for project approval Collaborate closely with the post-merger integration and operations team to ensure successful transaction outcomes Build and maintain relationships with stakeholders across SIE and across the other Sony businesses to facilitate discovery of opportunities and alignment on projects Support other adjacent areas within the team, including but not limited to investor relations & capital markets and strategy related projects What we're looking for: SIE is seeking seasoned candidates that ideally possess the following qualifications: 2+ years of M&A experience (investment banking, private equity, or corporate development) Experience evaluating inorganic growth opportunities, including identifying key strategic themes and building financial models and presentations Strategic, quantitative, and financial modelling skills, including the ability to structure the rationale for M&A recommendations with data and valuation analyses Expert proficiency with Microsoft Excel, financial modeling, and PowerPoint Data savvy with the ability to identify key value drivers and communicate insightful, actionable recommendations Excellent interpersonal skills, written and verbal communication, and executive presence Ability to multi-task, manage multiple projects at one time, and rapidly change priorities based on business needs Strong team-player Ability to work with multiple cultures and to tailor work style and messaging to function effectively across globally distributed management teams BA or equivalent preferred MBA a plus Experience working for a major video gaming or entertainment company a plus At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Click here to learn more. The estimated base pay range for this role is listed below. $133,000 — $199,400 USD Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks. Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights. Equal Opportunity Statement: Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

* Take ownership of customer onboarding and ensure successful adoption of the solution. * Monitor device health, system performance, and customer usage data to identify risks and opportunities.

ROLE HIGHLIGHTS: * Protective Services Lead * Location: Espoo, Finland * Department: Security * Reports to: Head of Physical Security and Safety * Employment type: Permanent * Workplace model: Hybrid * Employment is subject to applicable security screening (incl. SUPO, where required) WHY THIS ROLE MATTERS: As a Protective Services Lead, you'll be the operational security lead keeping ICEYE's people safe wherever they work or travel. You'll protect our executives and travelling employees, lead our response when things go wrong, and build the security practices a fast-growing global company needs. This is a hands-on, senior role where your impact comes from scope and ownership rather than team size. WHO WE ARE ICEYE is the world leader in sovereign intelligence from space. We deliver persistent monitoring capabilities to detect and respond to changes in any location on Earth. ICEYE owns the world's largest and most advanced SAR (synthetic aperture radar) satellite constellation. To our customers we provide intelligence with unmatched quality, latency and revisit times, in any weather, day or night. To governments who choose to operate their own constellation we provide this proven capability as a sovereign system. ICEYE-built constellations serve customers in defence and intelligence, environmental monitoring, insurance and emergency management. We enable fast decisions that contribute to a safer future. Founded and headquartered in Finland, ICEYE operates globally with over 1000 employees across Europe, North America, the Middle East, and Asia-Pacific. YOUR DAY-TO-DAY RESPONSIBILITIES: — Run travel risk management for employees: pre-travel risk assessments, real-time monitoring, and on-the-ground assistance across all destinations. — Lead ICEYE's response to security crises, coordinating internal teams and external partners to resolve situations quickly and limit the impact on people and operations. — Plan and deliver executive protection for senior leaders, including threat assessments, route planning, and coordination of protective details. — Act as the first point of contact for security incidents and alarm activations, triaging, escalating, and responding on site or remotely. — Plan and oversee security for company events, from risk assessment and access control to coordination with venues and security providers. — Manage external security vendors (protective services, travel risk, and event security), holding them to agreed service levels. — Write and maintain security procedures, run crisis exercises and drills, and deliver security training for employees. — Support business lines running specialised or fast-moving programmes with tailored security planning. WHAT WE’RE LOOKING FOR: Must haves: — Around 8 years of security experience in an international setting, covering crisis management, executive protection, or travel security across multiple sites and regions. — Hands-on experience managing external security vendors, including performance and service level management. — A track record of leading security for executive travel programmes or high-profile company events. — Experience planning and running crisis exercises, incident response drills, and security training. — Strong written documentation skills: procedures, incident and after-action reports, and travel risk assessments. — Calm, structured decision-making under pressure, including during simultaneous incidents across sites. — Confidence working with authorities, law enforcement, and external providers, and explaining security requirements clearly to non-specialists. Nice to haves: