Location: Paris, France; Bordeaux, France
Workplace: Hybrid
HEALTH CAN’T WAIT.
Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t.
Alan exists to end the wait.
Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way.
So we are building the new standard in prevention insurance. Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience.
We are on an incredible journey to build a global leading company, with a unique culture https://alan.com/en/careers. We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR.
Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond.
Disclaimer: We're open to hire Account Executives across our Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes and Biarritz offices.
⭐️ THE ACCOUNT EXECUTIVE (MID-MARKET) JOB
We’re expanding our Sales team in France and are looking for ‘full-stack’ Sales to engage with prospects and turn them into happy Alan customers. You will join a team that focuses on companies from one of the following segments: Tech & Engineering, Business Services & Media, Retail, Transport, HCR, Learn & Care, Food & Beverage or Metallurgy.
You will interact with everyone from HR executives to CEOs.
Meet Hakim in this article https://www.linkedin.com/pulse/l%C3%A9quipe-de-ventes-industrie-dalan-%C3%A0-la-rencontre-dhakim-hakim-essabar-jbrwf/?trackingId=972lxAWxToe2FJjh4mpF6Q%3D%3D to learn more about makes the Metallurgy segment so interesting for an Account Executive.
Why is our Vertical approach interesting?
- Market potential: Vast and dynamic markets with significant structural challenges, offering fertile ground for a modern, tech-driven solution like Alan.
- Team readiness: We've honed our go-to-market strategy over the years, and it's paying off with increasing inbound leads and active field marketing driving strong pipeline momentum.
- Passionate teams: Our dedicated teams brings deep sector expertise and genuine passion for the clients we serve; every day in the field sharpens our edge and fuels our conviction.
- Growth opportunity: The addressable market is enormous, offering virtually unlimited opportunities for growth.
What will you do with us?
You’ll own the entire sales cycle, from prospecting to closing. The average sales cycle is 4-6 months, dealing with companies ranging from 30 to 300 employees, with an average ARR of 150K€.
At Alan, Account Executives drive deals and close strategic opportunities with prospects. We sometimes handle some customer relationships to ensure the best possible onboarding. You’ll educate prospects, provide inspiring product demos, and onboard key stakeholders, making the transition from prospect to customer seamless.
We expect you to understand and apply the Alan Smart & Soft selling method https://alan.com/fr-fr/blog/tout-alan/a/nos-commerciaux-ne-vendent-pas. This method ensures the prospect experience is an integral part of the overall Alan customer experience—making it pleasant and delightful for everyone. We expect you to be instructive to prospects (Smart), as well as to define the best personalized high-touch strategy that suits best each prospect (Soft).
You’ll also help us grow and improve as a company, challenging us to enhance our product(s), methods, and strategy, and getting involved in initiatives to expand our customer base.
Meet Fanny Cibot https://www.linkedin.com/in/fanny-c-81b89b82/ who is Account Executive within the Business Services & Media Crew.
⭐ IS IT YOU WE’RE LOOKING FOR?
You’ll be a great fit for the Metallurgy Team at Alan if you:
- Have at least 4 years of experience managing the whole Sales cycle, from prospecting to closing. Prospection is a key part of the role;
- Have full working proficiency in French (C2 and above) and an advanced level in English.
- Are highly organized with exceptional follow-up skills;
- Have empathy and are passionate about understanding and solving prospects' problems;
- Can influence through persuasion, negotiation, and consensus-building;
- Have a deep understanding of value drivers in recurring revenue business models;
- Have a great attitude and ability to collaborate in a small team;
- Are eager to learn fast and make an impact from day 1;
- Are based in (or willing to relocate to) Paris, Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
For this opportunity, we are aiming to hire within the C0-D level range https://alan.com/en/careers/a/salary-equity.
If you're still wondering whether this could be the best move for you, take a look at this article https://www.linkedin.com/pulse/sept-ans-chez-alan-pourquoi-je-nai-jamais-%25C3%25A9t%25C3%25A9-aussi-lucie-leflour-gwpce/ from Lucie Leflour, our Sales Lead in France.
EVERYTHING ELSE IS A PLUS. WE CARE ABOUT HAVING A DIVERSITY OF EXPERIENCES, PROFILES AND BACKGROUNDS IN OUR TEAM.
🙌 PERKS & BENEFITS https://alan.com/about/life-at-alan/a/perks
At Alan, we believe that being in good health is a basic need, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:
- Fair rewards. Generous equity packages complement your base salary, for permanent contracts only.
- Flexible office with hybrid setup. Amazing office space at our Paris HQ or sponsored co-working hubs in Bordeaux, Marseille, Lyon, Annecy, Nantes or Biarritz.
- All the tools you need. Top of the range equipment: Macbook Air, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
- Flexible vacation policy and flexible working hours. Organize your time as you wish.
- Delightful healthcare insurance: Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country (permanent contracts only).
- Transport. Generous transit benefit
- Learning & Training opportunities. A highly flexible training policy free books and budget to attend and speak at conferences if the opportunity arises.
- Personal growth through coaching: At Alan, coaching isn't just a perk - it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential. Learn more about our coaching culture https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching.
- Parental leave. Extended parental leave for all new parents, for permanent contracts only.
IMPORTANT NOTE: WE HIRE PEOPLE, NOT ROLES.
If you're excited about this opportunity but don't check every box, we'd love to hear from you. Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
If you identify yourself as a woman: Did you know that research shows women often apply only when meeting 100% of requirements?
Remember, this is just a guide, not a checklist.
We'll be thrilled to receive your application!
🔖 Check out our About Alan https://alan.com/about and Career https://alan.com/careers pages, as well as our Medium https://medium.com/alan, blog https://blog.alan.com/ and Glassdoor page https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm for more info.
Location: San Francisco, California
About Workato
Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit
workato.com
.
Why join us?
Ultimately, Workato believes in fostering a
flexible, trust-oriented culture that empowers everyone to take full ownership of their roles
. We are driven by
innovation
and looking for
team players
who want to actively build our company.
But, we also believe in
balancing productivity with self-care
. That’s why we offer all of our employees a vibrant and dynamic work environment
along with a multitude of benefits
they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
Business Insider
named us an “enterprise startup to bet your career on”
Forbes’ Cloud 100
recognized us as one of the top 100 private cloud companies in the world
Deloitte Tech Fast 500
ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
Quartz
ranked us the #1 best company for remote workers
Responsibilities
We're looking for an exceptional Senior Software Engineer to help build the distributed backend that powers our AI agent platform and the developer-facing products around it — the event-driven services, real-time integrations, and APIs that let agents reliably do real work. You'll be building the systems that need to stay correct and available on our path to 1M users over the next year. In this role, y
ou will also be responsible to:
Build event-driven, horizontally-scalable backend services that process work reliably and correctly even when parts of the system fail.
Build real-time surfaces and integrations — streaming connections, gateways, and CLIs — that hold up under load.
Integrate LLMs and agentic harnesses into production systems.
Drive features end-to-end — from ideation and architecture through deployment, observability, and iteration.
Raise the engineering bar through clean, well-tested code, thoughtful reviews, and mentorship.
Requirements
Qualifications / Experience / Technical Skills
5+ years shipping and operating production backend systems at scale.
Strong proficiency in Python, and the judgment to write clean, well-tested, maintainable code under it.
Deep distributed-systems fundamentals: you know how to keep systems correct and available under partial failure, backpressure, and load — and you design for it by default.
Hands-on experience with event-driven, streaming, or real-time systems (queues, pub/sub, long-lived connections).
Comfortable operating services in production on Kubernetes in the cloud — and instrumenting them with metrics, tracing, and dashboards so you can debug what you ship.
Solid API and software-architecture instincts; you make and defend sensible trade-offs in ambiguity.
LLM/agentic and developer-facing product experience (MCP, RAG, APIs, SDKs, CLIs) a strong plus.
Our stack: Python, FastAPI, Postgres, Kubernetes, AWS. You don't need prior experience with all of it — we care that you can pick it up fast.
Soft Skills / Personal Characteristics
High agency and ownership: You drive work end-to-end, from ambiguity to shipped and iterated, without waiting to be told.
A reliability mindset: You design for failure, not just the happy path.
Product-minded: You care about the users using what you build, not just the system behind it.
AI-native: You use modern AI tooling (e.g., Claude Code) in your daily workflow and stay at the cutting edge of what it can do.
Excellent written communication: We work async and write things down.
(REQ ID: 3006)
Location: Sydney
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Life at UiPath:
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care about each other, about UiPath, and about our larger purpose.
Could that be you?
Overview:
As a Strategic Sales Transformation Director, you will work with UiPath’s most strategic customers in the region to drive transformational deals. Positioning automation as a change lever for their business, you’ll engage at CxO level to understand their organisation and how automation and agentic orchestration can help accelerate their transformation and align with their objectives.
From envisioning new possibilities, creating disruptive commercial models and building out bespoke strategic partnerships, the Strategic Transformation Lead will leverage their consultative sales expertise to drive customer-first solutions.
You will build, inspire and lead high-functioning, cross organisation sales teams (in partnership with the Account Lead) relentlessly focused on our customers and their objectives.
We are seeking high performing candidates with a strong background in consultative sales, excellent commercial acumen and deep focus on customer outcomes.
Responsibilities:
- Creative and focused approach to driving new business from business development, CxO engagement, deal creation and close.
- Ability to weave together solutions and offerings that are translated into customer centric value propositions for specific industry segments or organisations.
- Strategic deal leadership. Inspire, plan and execute complex, multi-cycle sales engagements across software, support and services.
- Cross-organisation sales team leadership & deal management.
- Leverage reports and data to gain quantitative insights into business and customer challenges.
- Own the development of the commercial strategy and deal structure to create mutually beneficial partnerships with our customers.
- Build negotiation strategies and lead negotiations with various customer stakeholders.
- Develop creative and innovative approaches or processes to solve new or emerging challenges.
- Challenge the status quo to drive strategic growth opportunities.
Capabilities/experience required:
- Proven ability to generate results in a matrixed organization, working with Sales, Pre-Sales, Customer Success, Marketing, Sales Enablement, and Partner organizations.
- Consultative sales experience in driving multi-faceted transformation deals.
- Ability to influence, contribute and collaborate with a wider team to drive impact.
- Ability to build relationships internally and externally.
- Proven track record of delivering against targets.
- Experience in positioning through to deal closure with both Business Decision Makers and IT decision Makers.
- Customer-centric point of view. You will be passionate about building technology-based value propositions that can help customers transform their business.
- A proven ability to work at CXO level, understanding the complexities that are inherent in large customer organisations.
Personal skills required:
- Driven, proactive and comfortable with setting a fast pace around how you and your teamwork.
- Challenge the traditional status-quo of IT Sales.
- ‘Make it happen’ attitude.
- Rigorous and diligent in how you operate and deal with clients.
- Inquisitive and creative mindset.
- High social IQ and self-awareness.
- Ability to respectfully challenge our customers, to build credibility through bringing new perspectives.
- Ability to quickly build rapport with external and internal stakeholders.
- High standard of communication, presentation and written skills.
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Bengaluru, Karnataka, India, APAC
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We’re looking for a Senior Software Engineer for our data pipeline service to build and work on data pipelines that moves data from various sources to data warehouses.
The work is very diverse — all the way from patching software to building warehouse data writers, to optimizing the behavior of sync services operating on our global Kubernetes compute cluster.
You will be responsible for ensuring the technical excellence for your team and owned services, by contributing to the code, reviewing code, designing features and mentoring our junior colleagues.
You will understand the key values that make our product great, and implement those values in the many small decisions you make every day as a product designer.
Technologies You’ll Use
Java, PostgreSQL, Cloud Data Warehouses, AWS, GCP, Azure, Temporal, Grafana
, Kubernetes, Docker
What You’ll Do
Work on core features of the product, systematic enhancements, and bug fixes
Write new or optimize the existing data writer platform to load data to warehouses
You'll be working with Cloud APIs, Datawriters, SQL DBs, SQL Warehouses, etc
You'll be working on the core data pipeline that moves terabytes of data from all our customer sources to data warehouses by processing data, splitting it into files formats like CSV/AVRO/Parquet, merging and loading to warehouses.
As a senior engineer in the team, you will own and drive features within the technology team, pitch design ideas, work closely with leads in the team to perform design reviews, and contribute directly to code.
Skills We’re Looking For
Strong technical and problem-solving skills with 5+ years of professional experience writing Java code in the distributed production environment
Experience in reliable data intensive distributed systems, with an emphasis on high-volume data management platforms that operate under strict SLAs
Understanding complex SQL merge queries, plans, and their best practices
Robust and reliable system design skills to satisfy project feature requirements and optimise the existing systems
Strong troubleshooting skill to debug problems with in existing code, connect the dots, come up with detailed RCA
Understand how to use AI code assist and coding agents to automatically generate code for features, bugs, testing, and investigation
Ability to use conversational AI systems (like Claude, ChatGPT, and internal chatbots) to support researching, authoring, reviewing, and synthesizing various SDLC artifacts such as TDDs, PRDs, Postmortems, Test Plans, and Proposals
Bonus Skills
Experience with Data Warehouses like BigQuery, Databricks, SQL Like with exposure to their internals
Experience in data processing (ETL, ELT)
Experienced working in a cloud environment utilizing AWS, GCP, Azure, Kubernetes, Docker, BuildKite, or similar technologies.
#LI-AV1
#LI-HYBRID
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Global - Remote; United States
About Turing
Turing’s mission is to accelerate superintelligence to drive real economic progress. Headquartered in San Francisco, Turing works with frontier AI labs to generate high-quality datasets, reinforcement learning environments, and frontier research benchmarks that improve model capabilities in software engineering, enterprise knowledge work, and advanced STEM reasoning. In software engineering, Turing is the largest and longest-running data provider in the category. Turing also works with Fortune 500 enterprises across financial services, life sciences, healthcare, retail, automotive, and CPG to build and deploy end-to-end agentic AI systems inside mission-critical workflows. By operating on both sides, Turing closes the loop between frontier research and enterprise deployment, turning real-world deployment signals into better data, evaluations, and more capable models. Learn more at
www.turing.com
.
Software Engineer
We build the infrastructure that frontier AI labs use to evaluate coding agents and language models: benchmark datasets, agent evaluation runs at scale, and automated task quality checks. You would own features across the stack, from the data model and background jobs to the screens our users work in every day.
This is a role for an experienced engineer who works independently, makes sound tradeoffs, and turns a loosely defined request into something shipped, tested, and safe to leave alone.
What you will do
Design and ship features end to end: data model, API, background workers, and the UI when the change needs it.
Build and improve how agents and models are evaluated: running trials in sandboxed environments, scoring results, and turning thousands of runs into results people can trust.
Improve how benchmark tasks are quality-checked: verifiers, rubric-based and LLM-as-a-judge grading, and deciding whether a task is clear, solvable, and fair to score.
Integrate new models, agents, and benchmarks in a way that generalizes, without a special case for each one.
Keep the system fast and reliable as usage grows: efficient queries, safe migrations, and concurrency that holds up under load.
Review teammates’ pull requests against our engineering guidelines and help keep the codebase consistent.
What you bring
5+ years building and operating production backend systems, with ownership of at least one service from design through on-call.
Bachelor’s degree or higher in Software Engineering, Computer Science, or a related field.
Strong Python and experience with Django (or a similar framework), PostgreSQL, and a task queue such as Celery. What matters most is having run a real system, not knowing a particular framework.
Hands-on experience in LLM evaluation, beyond calling a model API. You understand how a benchmark task is built, how an agent trial is scored, and how results are aggregated and compared. Experience with Harbor, Terminal-Bench, SWE-bench, Inspect, or a similar harness is a strong plus.
Judgment about task quality. You can spot ambiguous instructions, weak or gameable verifiers, leaked answers, and checks that pass for the wrong reason.
Good tradeoffs. You reach for the smallest design that solves the problem, extend what already exists before adding something new, and can explain what you chose not to build.
Ownership. You take a fuzzy request, find the relevant code, ask questions only when the answer changes the design, and finish the job, including migrations, tests, and edge cases users will hit.
Quick adoption of team conventions. You read the written guidelines and your first pull requests already match them in naming, structure, tests, and error handling.
Comfort with a TypeScript and React frontend when a change is visible there. You don’t need to be a frontend specialist.
Clear writing. Your pull request descriptions and design notes explain why, not just what.
Nice to have
Experience running agents in sandboxed or containerized environments (Docker, Kubernetes, or cloud sandboxes such as Modal or Daytona).
Experience with LLM-as-a-judge or rubric-based grading, and with reducing judge bias and noise.
Familiarity with coding agents such as Claude Code, Codex, or OpenHands, and with MCP.
Experience with distributed job scheduling, concurrency limits, or database locking at scale.
Contributions to open-source evaluation or infrastructure projects.
How we work
Written engineering guidelines, applied consistently, with the same review bar for everyone.
Business logic lives in services. Hot paths stay cheap. Lint and tests pass before a pull request is ready.
The same vocabulary in the code, the API, and the UI.
We prefer deleting code to adding it, and simple designs to clever ones.
A strong first month looks like several changes merged with light review, and one area of the system you can change confidently without a guide.
Compensation:
$xxx,000 - $xxx,000 Base Salary + Equity
Values
We are client first:
We put our clients at the center of everything we do, because their success is the ultimate measure of our value.
We work at Start-Up Speed:
We move fast, stay agile and favor action because momentum is the foundation of perfection
We are AI forward:
We help our clients build the future of Al and implement it in our own roles and workflow to amplify productivity.
Advantages of joining Turing
Work at the frontier of AI
, helping the world’s leading AI labs improve their most advanced models by building expert datasets, RL environments, and first-of-a-kind benchmarks.
Contribute to leading-edge AI research
and showcase your work at top conferences such as ICLR, ICML, and NeurIPS.
Bring frontier AI innovation to the enterprise
, applying lessons learned from leading AI labs to solve real-world business challenges.
Collaborate with and learn from exceptional colleagues
with deep AI experience from Google, Meta, Amazon, and other leading technology companies.
Move at the pace of AI innovation
, with the speed, ownership, and impact of a startup.
Turing is proud to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, or any other legally protected characteristics. At Turing we are dedicated to building a diverse, inclusive and authentic workplace and celebrate authenticity, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
For applicants from the European Union, please review
Turing's GDPR notice here
.
Location: Hong Kong
Workplace: OnSite
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
Your Mission
As an Enterprise Account Executive (Agentic AI Automation) you will drive growth and success for our Large Enterprise Accounts across industries in Hong Kong. The individual will be responsible for account development and customer satisfaction by building key relationships and ensuring clients achieve maximum business value from UiPath solutions. In our high-growth culture, you'll have significant autonomy to help shape the company while transforming how clients perform in the digital era. You will serve as the voice of our existing clients and collaborate with cross-functional teams to influence UiPath's product development strategy.
This is what you'll do at UiPath
● Engage meaningfully with C-level and Executive decision makers to identify new opportunities with large enterprise customers
● Develop and execute multi-year strategic account plans to meet or exceed customer business objectives and maximize wallet share
● Manage and forecast sales pipeline to consistently achieve revenue targets and company goals
● Serve as the primary point of contact for all matters specific to key accounts
● Collaborate with internal teams to enhance customer satisfaction, address challenges, and create seamless experiences
● Drive a culture of sales excellence through consistent implementation of sales processes and performance metrics
● Build strong relationships with industry influencers, customers, and partners to enhance UiPath's market position
● Conduct regular business reviews with stakeholders to ensure alignment and strategic progress
This is what you'll bring to the team
● 10+ years of experience in field sales, selling enterprise application SaaS/Cloud/Software solutions to C-level executives
● 5+ years of experience selling specifically to Large Enterprises
● In-depth understanding of multiple industries
● In-depth understanding of enterprise specialized subjects like: Accounting/Supply Chain/R&D Engineering/Sales & Marketing/Human Resources etc.
● Nice to have - understanding about the framework of consulting & technology advising project
● Nice to have - understanding about AI fundamental architecture
● Proven record of accomplishment of consultative strategic sales with C-level prospects
● Experience building relationships with CXO’s of large enterprise customers for business expansion
● Demonstrated success in developing long-term account strategies with existing customers
● Exceptional written and verbal communication skills of Cantonese with ability to engage at all organizational levels
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: USA - Austin (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - New York (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
New York Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Denver, Colorado, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Denver Pay Range
$200,793.50
—
$250,992 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
We are looking for a Global Head of Deal Strategy and Operations to lead the worldwide deal function for a rapidly scaling data and analytics business formed by the combination of Fivetran and dbt Labs. This is a commercial strategy role as much as an operational one with a mandate to make our deals bigger, better, and faster. The leader owns the deal structures, pricing inputs, policies, and governance that drive more revenue and higher ASP, cleaner and lower-risk terms, and real velocity across every region and segment, while de-risking the business.
This is a pivotal role at a pivotal moment. The business is integrating two commercial engines, two product portfolios, and two sets of systems into a single combined go-to-market. The role sets the strategy for how deals get structured, priced, routed, reviewed, and approved, and acts as a key commercial advisor to GTM leadership on the structures that drive growth, including ELA and commercial strategy, cross-sell, and new product launches. It leads a global team across the Americas, EMEA, and APAC and partners closely with Sales, Finance, Legal, Product, Systems, Pricing, and Partner Marketplace to keep decisions fast, consistent, and scalable.
This leader is an equal part strategist, operator, and trusted business partner. The ideal candidate moves fluidly between long-term commercial strategy and hands-on problem solving, has a proven track record scaling a deal function in a global, complex, high-growth SaaS environment, and leads teams through change with clarity and conviction.
Reports to the SVP, Strategy and Operations. This is a full-time, hybrid role based in one of our hub offices: New York, NY; Denver, CO; Oakland, CA; or Austin, TX.
What You'll Do
Team leadership and organizational development
Lead, mentor, and inspire a high-performing global Deal Desk organization.
Coach the team to operate as commercial advisors to the field, raising the strategic value of every interaction with Sales.
Build capability and bench strength, reducing key-person dependency as the team scales.
Strategic leadership and vision
Own and execute the global vision for the Deal Desk organization across the combined Fivetran + dbt business.
Conceptualize and launch new, high-impact commercial strategies and deal constructs (e.g. multi-year deals, shift to consumption-based pricing, and product-specific ELAs) that grow revenue and move the business forward.
Lead commercial strategy for the Fivetran + dbt integration, landing one combined operating model, policy set, and deal construct.
Build the team structure, governance framework, and ways of working needed to support a global enterprise sales engine selling a multi-product, consumption-based portfolio.
Position the deal function as a driver of growth, net revenue retention, and cross-sell, and align the C-suite behind that mandate.
Commercial guidance and executive escalation
Provide strategic counsel to senior sales leadership and account teams on complex deal structures, pricing options, concessions, and negotiation strategy.
Act as the trusted advisor for high-risk, non-standard, and strategically significant commercial discussions.
Engage directly with customers on strategic, high-value negotiations when needed, representing the company with credibility.
AI and automation
Set the vision for an AI-native deal desk, deploying agents and automation across the deal lifecycle, including deal-structuring guidance, pricing recommendations, contract and redline review, approval routing, and risk scoring.
Build a tiered service model where automation handles standardized, low-risk deals end to end, so the team's time goes to complex, strategic ones.
Scale AI-enabled workflows that improve seller productivity, deal quality, approval consistency, and speed, building on an existing foundation of deal-desk AI agents and AI-assisted deal review.
Deal governance and cross-functional alignment
Document and enforce global approval policies, SLAs, delegation of authority, and commercial guardrails across Sales, Finance, and Legal.
Drive consistency of commercial policy, thresholds, and approval rules across all regions and product lines, so sellers get the same answer wherever a deal originates.
Own a standing deal-review and inspection cadence (deal reviews, early checkpoints, and exception tracking) that catches risk early and keeps decisions fast.
Partner with Finance and Revenue Accounting to ensure sound revenue recognition, revenue predictability, deal hygiene, and commercial compliance as consumption, ELA, and marketplace structures scale.
Deal systems and infrastructure
Lead the strategy and roadmap for deal infrastructure, ensuring scalable, efficient, compliant execution as the two companies converge onto unified quote-to-order systems.
Partner with Systems, Legal, and Finance to deliver a unified, high-quality quoting and contracting experience across CPQ, CLM, and order management.
New product introduction and pricing operations
Partner with Product, Pricing, and Monetization on new product introduction (NPI), making sure new products and packaging land with a clear deal construct, approval path, and field enablement at launch.
Oversee the Pricing Operations function, supporting packaging, SKU rationalization, and consistent, well-governed pricing execution across the portfolio.
Marketplace strategy and operations
Oversee marketplace operations across AWS, GCP, Azure, Snowflake, and Databricks, ensuring a streamlined and compliant transaction experience for customers.
Shape policies and operational standards for our marketplace presence, and drive cross-functional alignment with Finance, Product, and vendor partners to optimize transaction efficiency and financial accuracy.
Skills We're Looking For
15+ years of experience in Deal Desk, Deal Strategy, Revenue Operations or Commercial Operations within a global SaaS or subscription-based business, or Strategy Consulting with a focus on B2B Pricing and Deal Strategy.
8+ years of leadership experience scaling high-performing teams, including meaningful time at the director and ideally senior director level.
Strong command of SaaS pricing strategy, with specific depth in consumption-based pricing, commercial governance, discounting and margin considerations, and contract risk mitigation.
Track record of building scalable deal processes, implementing robust approval frameworks, and improving deal velocity in complex, high-growth environments.
Experience structuring deals across both direct and channel motions, including resellers and cloud marketplaces.
Working knowledge of revenue recognition principles, with a track record of partnering closely with Finance and Revenue Accounting on deal structure.
Experience applying AI tools to improve deal operations, approval consistency, and seller productivity.
Proven ability to influence and collaborate with senior executives across Sales, Finance, Legal, Systems, and Product, with exceptional analytical, strategic-thinking, and problem-solving skills.
Executive-level communication skills, with the ability to articulate complex concepts simply and persuasively.
Experience with the commercial tooling a deal process runs on (CPQ, CRM, CLM, and related sales systems), enough to be a strong partner to Systems on what is feasible; specific platform experience such as Salesforce or Ironclad is a plus, not a requirement.
Experience leading through M&A, systems integration, or large-scale organizational change is a strong plus.
#LIHYBRID
#LI-SR1
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$208,051
—
$260,064 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: USA - Philadelphia (dbt)
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re seeking an experienced Resident Solution Architect with a passion for solving challenging problems with dbt to join our Professional Services team. RSAs are billable to dbt Platform Enterprise customers and help achieve our mission to empower data developers to create and disseminate organizational knowledge.
This is a full-time position based in the United States, with a focus on MST, CST, and EST timezones.
Technologies You’ll Use
dbt Platform and dbt Core
for data modeling, testing, documentation, development workflows, and jobs
SQL and Jinja
for building and maintaining data transformations;
Python
for scripting and integrations as needed
Cloud data platforms
, such as Snowflake, Databricks, BigQuery, or Redshift
Git and GitHub
, including branching, pull requests, and
CI/CD
workflows
Data ingestion and integration tools
, including Fivetran, plus APIs and connectors
Cloud and orchestration tools
used in customer environments; the specific tools will vary by engagement
What You’ll Do
Work on a variety of impactful customer technical projects — inclusive of implementation, troubleshooting configurations, instilling best practices, and solutioning MVPs and long term solutions to customer specific requirements
Consult on architecture and design
Ensure our most strategic dbt platform customers are adopting the product
Collaborate with other internal customer facing teams at dbt Labs - Sales, Solution Architects, Training, Support
Provide critical feedback to dbt Labs product and engineering teams to improve and prioritize customer requests and ensure rapid resolution for engagement specific issues
Become a product expert with dbt in the context of the modern data stack (if you aren't already)
You are a good fit if:
You have deep experience working with enterprise customers across a variety of use cases, ideally in a customer-facing post-sales, technical architect, or consulting role
You have deep expertise in at least one data platform (Snowflake, Databricks, BigQuery, Redshift)
You have at least 2 years of experience with dbt, ideally including 1 year with dbt platform
You are proficient in writing SQL and have some python experience
You look forward to building skills in technical areas that support deployment and integration of dbt platform solutions to complete customer projects
You are customer focused - embracing one of our core values that users are our best advocates
You are highly organized. Comfort with technical project delivery - managing scope, timelines, and deliverables - this role will be staffed on multiple engagements at once
You communicate clearly and concisely with internal and external stakeholders - demonstrating a capacity to clearly and concisely communicate about complex technical, architectural, and/or organizational problems and propose thorough iterative solutions
You thrive in a remote organization that highly values transparency and cross-collaboration
~10% travel should be expected (occasional customer visits, company retreat and offsites)
Bonus Skills
You have obtained the
dbt Analytics Engineering Certification
You have the ability to advise on dbt Platform recommendations, and build direction/consensus with the customer to move forward
Experience with traditional Enterprise ETL tooling (Informatica, Datastage, Talend)
#LI-REMOTE
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Pay Range
$167,983
—
$190,000 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We’re looking for a Manager Sales Engineering Specialists to oversee our data platform Specialists functions. In this role, you will work alongside global Sales Engineering leadership to leverage a team of technical experts to accelerate our most complex enterprise deals, drive customer adoption after the sale, and improve the efficiency of the Sales Engineering motion at large. As customers build toward AI and agentic workloads, you will keep your team ahead of what those workloads demand of the data platform.
You will need a deep understanding of how modern data movement and transformation platforms like ours are architected, including the AI use cases built on top of them, and a keen ability to lead a team of highly specialized resources. You will be tasked with developing and retaining experienced, high-performing talent who can speak the language of enterprise architects, data engineers, and data platform owners, and with hiring where the team needs to grow.
This is a full-time position based in the US.
Technologies You’ll Use
Fivetran, dbt, Enterprise databases and applications (including SAP), cloud data warehouses and lakehouses (Snowflake, BigQuery, Databricks), open table formats (Apache Iceberg), dbt, SQL, reverse ETL, AI and agent tooling, AWS, GCP, Azure
What You’ll Do
Lead a team of tenured experts across our data platform specialties to act as technical liaisons between Sales Engineering, Sales, Product, and Engineering.
Support Global Sales teams by proactively embedding specialist functions to remove technical blockers in complex enterprise deals and in customer adoption after the sale.
Implement strategies to maximize deal velocity and customer adoption by streamlining how specialists are engaged, prioritized, and measured.
Execute hands-on tasks when needed, including architecture reviews, critical customer calls, or complex proofs of value.
Ensure the team provides timely, strategic, and accurate guidance during technical evaluations and customer escalations.
Build strong working relationships with strategic internal partners, including Product, Engineering, and other sales teams.
Coach team members to maximize performance and efficiency, and prepare them for future roles.
Ensure the team shares specialist knowledge across the field through enablement and documentation.
Keep the team current on how AI and agentic workloads change customer requirements, and turn that into field guidance.
Skills We’re Looking For
People Leadership:
Proven experience leading and developing a Sales Engineering, Solution Architecture, or other technical team, with people management experience preferred.
Technical Depth:
Hands-on expertise in one or more areas across the data lifecycle, such as database and application replication, SAP, lake and warehouse architectures, transformation, activation, or AI and context engineering, and the breadth to credibly lead specialists in other disciplines. Experience applying a narrower specialty across several of these areas also counts.
Cloud and Data Architecture:
Proficiency with major cloud providers (AWS, GCP, Azure), specifically regarding deployment and connectivity, and with modern data architectures, including cloud data warehouses and lakehouses.
AI Fluency:
Working understanding of how AI and agentic workloads change customers' data requirements, and fluency using AI tools to scale your own and your team's work.
Technical Sales Acumen:
Extensive Sales Engineering or specialist experience supporting complex enterprise sales cycles, including proofs of value and senior stakeholders, and deep knowledge of the broader technical sales and demonstration process.
Communication Skills:
Best-in-class ability to explain complex data and AI concepts to non-technical buyers and technical architects alike, and to influence Product and Engineering priorities with customer evidence.
Bonus Skills
Prior experience at an analytics, ETL, BI, or open-source data software company
Familiarity with dbt, Terraform, or similar tools for transformation and managing cloud infrastructure
Experience managing distributed teams across multiple regions and time zones
Hands-on experience with AI and context engineering, such as LLM applications, MCP, semantic layers, or metadata and retrieval
OTE (On Target Earning)
$212,004.29
—
$294,450.54 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote, New York, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
**THIS MUST BE FILLED OUT PRIOR TO SUBMITTING. Please do not change the headers for each section below.**
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data.
Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on.
Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions.
As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact.
During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
As a
Staff
Software Engineer
working on dbt Fusion, you’ll help build a next-generation analytics engine written in Rust that significantly improves performance, correctness, and developer experience across dbt workflows. You’ll work on a modern, state-aware execution engine with deep SQL understanding across multiple warehouses, enabling faster debugging, smarter orchestration, and more efficient large-scale deployments.
This role offers the opportunity to contribute to both open source and commercial code while shaping the future of dbt’s core platform.
This position is a
unique opportunity to work on mission-critical projects that will significantly improve the experience of our customers and developers
. You’ll help build truly differentiated systems and engines that sets us apart from other database technologies.
What You’ll Do
Collaborate with Product, Design, Operations, and Security to deliver well-architected, scalable compute solutions.
Participate in technical architecture discussions with a focus on
query engines, storage systems, and distributed database design.
Build services, APIs, and experiences that support user delight, quality, high availability, and performance.
Tackle ambiguous, open-ended technical challenges with strategic thinking, balancing technical constraints with user needs and product goals.
Drive best practices in testing, observability, and system reliability.
Champion a culture of technical excellence and innovation, influencing engineering direction across multiple teams or domains.
Skills We’re Looking For
Strong coding skills (10+ years) in at least one of the following technologies:
Rust, Python, Go or Java.
Familiarity with cloud infrastructure (AWS, GCP, Azure, Kubernetes, Terraform).
Proven ability to participate in complex projects and collaborate across functions.
Excellent problem-solving skills, clear communication, and a strong sense of ownership.
Interest in
systems, data infrastructure, compilers, or analytical tooling
, even if experience is primarily academic.
Experience working on
non-trivial projects
(coursework, internships, research, open-source, personal projects) that required persistence and iteration.
Willingness and enthusiasm to work across the stack and learn new technologies as the problem demands.
Evidence of being
self-directed and curious
—you proactively learn new tools, languages, or concepts when needed
Bonus Skills
Contributions to open source database technologies projects such as
Apache Arrow, DuckDB, MongoDB Runtime, or other analytical data systems.
Expertise in
database systems, query engines, or storage systems.
Experience with performance optimization, observability, or large-scale query engines.
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Oakland, California, United States, AMER
From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.
About Us
Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on. dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust. It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.
About the Role
Fivetran is building data pipelines to power the modern data stack for thousands of companies.
We're looking for a Product Designer who's ready to own features, tackle complex challenges, and help take our core experience to the next level. You'll join Core UX (Enterprise), the team designing how data teams monitor, understand, and trust their pipelines at scale, including observability and alerting. If you're excited to dig into complex design problems while growing alongside talented and experienced designers, this is your moment!
On our tight-knit and supportive team, you won't just push pixels… you'll shape the workflows that help our customers get value from their data. You'll dig deep into user problems, collaborate closely with product and engineering, and contribute to a team that sees design as a key ingredient for success. We value designers who are curious, humble, ambitious, and who proactively jump in, collaborate closely, and help the team drive meaningful progress. If that sounds like you, send us a hello with your portfolio! We'd love to see how you think, how you work, and the impact you've made.
This is a full-time position based out of our Oakland or Denver office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.
What You’ll Do
Create compelling designs for features with real complexity, in deep partnership with user researchers, product designers, product managers, and engineers who are passionate about the user's experience.
Use research and data to understand our users deeply, build empathy for their needs, advocate for them, and deliver impactful experiences that connect their goals to business needs.
Shape product direction by partnering closely on requirements discussions with stakeholders.
Bring a point of view and advocate for great UX, even when it's hard, by identifying opportunities to improve the user experience and championing your ideas.
Drive repeated, measurable improvement in key product metrics by iterating quickly, testing early, and refining based on feedback and data.
Approach designs from a systems perspective, developing patterns that get adopted by others.
Contribute elements of UX strategy for your product area, with some direction from your manager and team lead.
Use AI and automation tools to improve delivery velocity.
Skills We’re Looking For
3+ year product design experience with at 1+ year in SaaS, B2B, or enterprise products
A portfolio that shows strong process and design outcomes.
Experience using AI in your design process.
Experience working cross-functionally with product and engineering teams to bring your ideas to life.
Self-motivated mindset. You should thrive in ambiguity, take initiative, and follow through. You'll be trusted with real ownership and responsibility here!
Excited by the opportunity to contribute positively to our design culture and bring your unique voice.
Able to tell compelling stories through presentations that influence teammates and stakeholders across teams.
Driven to understand user problems and how products are actually used. You lean into research, data, and real-world context.
Thoughtful and curious with strong instincts for great UX, always striving to create better experiences.
Open to feedback and eager to keep growing.
Bonus Skills
Experience working in big data, AI, or data analytics.
Experience designing for technical users.
A desire to have fun while building a great product!
#LI-DJ1 #LI-Hybrid
The compensation range displayed on this job posting reflects the minimum and maximum target for new hire compensation for the target position and level, and may include sales incentives or target bonuses depending on the role. Our compensation ranges are determined by role, level, and location. Our job titles may span more than one career level. Within the range, individual compensation is determined by additional factors, including job-related skills, experience, relevant education or training, business need, market demands. The compensation range is subject to change and may be modified in the future. Your recruiter can share more about the specific compensation range for your location during the hiring process.
Oakland Pay Range
$157,103
—
$188,531 USD
Perks and Benefits
100% employer-paid medical insurance
*
Generous paid time away from work, including paid vacation or flexible/unlimited vacation depending on role and country, plus paid sick time, inclusive parental leave, paid holidays, including a year-end Global Week of Rest, and volunteer days off.
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
*
May vary by country and worker type - please reach out to your recruiter for more information
Click
here
to learn more about Fivetran's Benefits by Region.
We’re honored to be
valued at over $5.6 billion
, but more importantly, we’re proud of our
core values of Get Stuck In, Do the Right Thing, and One Team, One Dream
. Read about us in
Forbes
.
Fivetran brings together high-quality talent across the globe to make data access as easy and reliable as electricity for our customers. We value and recognize that our customers benefit from having innovative teams made of people from many backgrounds, experiences, and identities. Fivetran promotes diversity, equity, inclusion & belonging through attracting, recruiting, developing, and retaining a diverse workforce, not only because it is the right thing to do, but because it helps us build a world-class company to better serve our customers, our people and our communities.
To learn more about Fivetran’s culture and what it’s like to be part of the team,
click here
and enjoy our video.
To learn more about our candidate privacy policy, you can
read our statement here
.
We are committed to ensuring that all candidates have an equal opportunity to participate in our interview process. If you require accommodations at any stage of the process due to a disability, medical condition, or any other circumstance, please don't hesitate to submit your request by filling out this
form
. We will work with you to provide reasonable accommodations to facilitate your participation and ensure a fair and accessible interview experience. Your request and any information provided will be kept confidential and will not impact your candidacy. We look forward to hearing from you and accommodating your needs to the best of our ability.
Location: Remote-Pennsylvania; Remote-Florida; Remote-Kansas; Remote-Missouri; Remote-Georgia; Remote-Texas
Workplace: Remote
LIFE AT UIPATH
The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise software that unleashes that power.
To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking growth company. And people who care—about each other, about UiPath, and about our larger purpose.
Could that be you?
YOUR MISSION
The Industry Strategic Engagement Executive (SEE) is a senior industry leader responsible for defining industry strategy and point-of-view, structuring and authoring repeatable commercial plays, influencing product direction, accelerating strategic deals, and enabling consistent execution.
This is not a direct quota-carrying sales role, nor a product management role. Success is measured by clarity, repeatability, executive credibility, and measurable impact on growth.
WHAT YOU'LL DO AT UIPATH
- Set and refresh industry strategy to direct plays, partner focus, and investment priorities.
- Establish a clear, defensible industry POV that anchors executive conversations and GTM motions.
- Create reusable GTM content aligned to POV and prioritized plays.
- Enable scalable, repeatable execution across the full go-to-market field.
- Ensure product and solution direction reflects real industry requirements and growth opportunities.
- Accelerate strategic deals and strengthen executive trust through industry credibility.
- Build market credibility, executive interest, and industry authority for UiPath; along with driving demand generation through content and marketing oversight and fostering customer community engagement.
WHAT YOU'LL BRING TO THE TEAM
- 10+ years of experience focused on: B2B software, consulting, product marketing, or sales enablement
- Solid understanding of workflows and strong written/verbal communication skills
- Comfort with AI & automation concepts and ability to translate technical ideas into business value
- Proven project management skills with ability to juggle multiple deliverables and meet deadlines
- Bachelor's degree or equivalent experience
Nice-to-Have Skills
- Experience creating sales enablement content such as battlecards and discovery guides
- Familiarity with Salesforce and content hubs like Highspot
- Exposure to partner ecosystems and co-marketing/co-sell motions
Maybe you don’t tick all the boxes above—but still think you’d be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes—and passion can’t be learned.
Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office-based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected.
We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy https://www.uipath.com/legal/trust-and-security/privacy-policy.
Location: Remote (Caribbean)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - Caribbean
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
Location: Remote (APAC)
Workplace: Remote
ABOUT CLIPBOARD
Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.
Founded in 2016, we are a remote-first team of over 1,000 people building a top Y-Combinator company https://www.ycombinator.com/topcompanies/ and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.
OVERVIEW
📍 Remote - APAC
Want to sit at the intersection of Support, Engineering, and Product? Clipboard is hiring Technical Support Engineers (TSEs) to act as the primary escalation layer for technical issues across our platform. You'll own the investigation, reproduction, and - where applicable- agent-assisted fix implementation that turns noisy customer reports into validated, high-signal work, so Engineering only receives production-ready problems for final review.
This is a hands-on, high-ownership role for people who love digging into hard problems with real diagnostic tools, who care about getting to the root cause rather than just clearing a queue, and who want their investigations to directly protect platform reliability for hundreds of thousands of healthcare workers and the facilities that depend on them.
WHAT YOU'LL DO
- Monitor escalation channels and the Technical Support queue in Zendesk, catching early signals of systemic problems before they reach customers
- Investigate complex product, platform, and data-layer issues using tools like Datadog, internal dashboards, and SQL, reproducing bugs and producing evidence-backed escalations to Engineering.
- Handle live incidents end-to-end, from detection to closure: React to an incident with urgency, coordinate across Support, Engineering, and Product, and keep stakeholders updated with clear, structured communication
- Implement fixes where appropriate, testing your changes before handing off to Engineering for final review and sign-off
- Perform Root Cause Analysis and post-incident reviews, translating each issue into learnings that reduce recurrence and improve monitoring
- Maintain operational workflows (geofence, facility quizzes, NFC) accurately and quickly while spotting trends for prevention
- Capture investigative learnings in clear troubleshooting guides and documentation, and submit structured proposals that turn recurring patterns into actionable improvements
- Uphold our values such as unreasonably fast, ownership, and uncomfortably high standards in every interaction
WHO WE'RE LOOKING FOR
- Technical Fluency - You're comfortable investigating issues with observability tools (e.g., Datadog), writing SQL to interrogate data, and reasoning about APIs, backend configurations, and feature toggles. You can tell the difference between a UI, data, and code-level problem.
- Diagnostic Rigor - Every investigation you produce is thorough, evidence-based, and reproducible. You rule out config and data causes before escalating, and your write-ups are clear enough for another engineer to pick up without rework.
- End-to-End Ownership - You own problems from first report to confirmed resolution, including stakeholder updates and follow-through, with no gaps between hand-offs.
- Composure Under Pressure - You stay structured and calm during live incidents, balancing speed with accuracy and communicating clearly when stakes are high.
- Adaptability & Prioritization - You juggle structured work (incidents, bugs, workflows) with unplanned high-priority requests without letting SLAs slip.
- Systems & Prevention Thinking - You treat every issue as a chance to learn, identifying gaps in monitoring, tooling, or process and proposing fixes that prevent recurrence.
- Fluent, professional-level English communication, both written and verbal.
NICE TO HAVE
- Experience with observability and analytics tooling (Datadog, Sentry, Snowflake, or similar)
- Familiarity with SQL and reading application logs
- Background in technical support, SRE, incident response, or a related engineering-adjacent function
- Exposure to AI-assisted coding/agent tooling
- Experience in Ops, Support, or CX environments at scale
HIRING PROCESS
- Application Review
- Skills Assessment via Case Study
- Case Interview with Tech Support Team Lead
- Interview with Head of Worker Experience
Important Note: Clipboard operates 24/7. Team members work 5 days within a 7-day schedule, including weekend availability. Shifts are assigned based on business needs.
Quick Note on Scammers:
Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members here https://forms.gle/SyGaxHFbon7Hg9fW6.
We’re looking for a Legal Counsel, Employment to lead employment, labour, and health and safety legal matters at Verda as we scale. * Act as the primary legal advisor on employment and labour law matters across all Verda jurisdictions, including Finland, US, UK, Germany, and other operating countries.
seniorГеография найма не уточнена
seniorSan Francisco, California
ОфисSydney
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