Location: Annapolis, MD
Position Objective:
This position will serve as the clinical resource for high risk/low volume treatments and interventions, be integral part of rapid response and code teams, provide coverage in urgent situations, involved with the transport of critical patients and provide education regarding patients with unfamiliar conditions, equipment or worsening conditions.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Rounds on each in-patient unit in the Hospital Pavilion to include Womens Surgical and Observation Units to assist all members of the treatment team in the identification and care of a patient who is clinically worsening.
Participates in Bed Board daily for information sharing, visibility and access to Charge RNs.
Provides clinical and/or equipment education as needed.
Clinical Resource for high risk/ low volume treatments and interventions, initiation of drips, administration of TPA etc.
Responds to all patient emergencies including Code Blue.
Assist when staff is involved in lengthy procedures.
Assist units in urgent situations requiring 1:1 patient care, short term, until adequate staff is available or situation has stabilized.
Support families/visitors following critical events when possible.
Assist with critical patients that require an RN for transport.
Serves as a resource for IV access, STEMI team and respiratory therapy as needed.
Educational/Experience Requirements:
BSN Required.
Masters in Nursing preferred
3 years RN Critical Care experience.
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing.
American Heart Association HealthCare Provider BLS
ACLS certification preferred
CCRN certification required within one year of hire preferred
Adherence to credentialing requirements of AAMC as stated in the nursing bylaws.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$39.58
—
$56.83 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Lanham, MD
Luminis Health
Title: Unit Resource Coordinator (URC)
Job Code:002055
FLSA Status: Non-Exempt
Position Objective:
The Unit Resource Coordinator is responsible for the maintenance of patient medical records, communication internally and externally, acquisition of stock and patient supplies, completion of log books and coordination of ongoing activities at the Nurses’ station. Represents Luminis Health RISE Values in every interaction with patients, families, co-workers, and colleagues.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists with admissions, transfers and discharges
Collaborates with hospital personnel to ensure optimal patient care and promote a positive working environment in Unit and Hospital.
Manage unit call volumes
Coordinates communication on patient care unit
Maintains patient medical records to ensure they are current and accurate
Maintains patient and unit supplies economically and efficiently, including PPE
Coordinates communication at the Nurses’ Station and patient care unit
Participates in programs designed to increase the quality of patient care.
Maintains nurse call and monitoring system
Conducts Environmental care rounds
Maintain work orders
Welcome and escort unit visitors
Facilitates discharge coordination which includes transportation arrangements and discharge packets
Coordinates unit ASCOM messages
*Assists all healthcare partners such as PT, OT, Speech, Providers, and case managers
Manage bed board and patient disposition
Distribute staff communication
Assist unit leadership with unit projects as assigned
Scheduling for infusion center ( for 3 floor only)
Educational/Experience Requirements:
High School Diploma or GED required
One-year previous Unit Clerk experience or in a clerical position in a similar health care setting preferred.
Working knowledge of basic medical terminology
Required License/Certifications:
N/A
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to bloodborne pathogens.
Physical Demands –
Must be able to hear normal sounds with some background noise
Routinely lifts objects under 20 pounds
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$20
—
$33 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Merlimau, Malaysia
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
We are seeking an experienced Team Leader to join our manufacturing operations in Merlimau, Melaka.
As a Team Leader, you will play a crucial role in overseeing a team of production workers, ensuring efficient workflows and high-quality output. This is a full-time position based on-site at our facility.
In this role you will:
Supervise and coordinate the activities of a team of production workers
Monitor team performance and productivity, and implement strategies to optimize workflows
Provide hands-on training and coaching to team members to develop their skills
Identify and resolve any operational issues or bottlenecks in a timely manner
Ensure strict adherence to health, safety and quality standards
Collaborate with other departments to plan and execute production schedules
Provide regular progress reports to management
You will have:
Proven experience as a Team Leader / Supervisor / Shift Lead in a manufacturing environment, especially heavy industry
5 to 7 years in moulding
Strong engineering drawing skills
Strong leadership and interpersonal skills to effectively manage and motivate a team
Excellent problem-solving and decision-making abilities
Thorough understanding of manufacturing processes, quality control & resource management
Familiarity with lean manufacturing principles and continuous improvement methodologies
Strong communication and reporting skills
Ability to work collaboratively within a fast-paced, dynamic team. Able to work on shift hours (morning and afternoon), 6 days work week (Mon to Sat) but do not exceed 45 hours per week
Qualification
Certificate or Diploma in Engineering, Manufacturing Technology (other types of Engineering / Technical disciplines will be considered.
Technical Skills
Foundry pattern - pattern assembly, repair, and familiarity with wood, metal and resin patterns
Knowledge of casting design principles, tolerances and shrinkage allowance
Tooling - machining processes, jigs, fixtures, gauges and tooling design. Require proficiency in CAD/CAM software
Why join Bradken?
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Safety first environment and mindset
Competitive Total Reward Packages
EAP for you and your family
How we hire
:
Before commencing employment
, you will be required to complete a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business need
Location: Merlimau, Malaysia
Bradken
is a leading solutions provider and global manufacturer of innovative, custom-engineered products for the resources sector. With a workforce of more than 3,000 employees, our ability to adapt and evolve keeps us firmly positioned as global leaders in the wear solutions market.
About the role
We are seeking an experienced Team Leader to join our manufacturing operations in Merlimau, Melaka.
As a Team Leader, you will play a crucial role in overseeing a team of production workers, ensuring efficient workflows and high-quality output. This is a full-time position based on-site at our facility.
In this role you will:
Supervise and coordinate the activities of a team of production workers
Monitor team performance and productivity, and implement strategies to optimize workflows
Provide hands-on training and coaching to team members to develop their skills
Identify and resolve any operational issues or bottlenecks in a timely manner
Ensure strict adherence to health, safety and quality standards
Collaborate with other departments to plan and execute production schedules
Provide regular progress reports to management
You will have:
Proven experience as a Team Leader / Supervisor / Shift Lead in a manufacturing environment, especially heavy industry
5 to 7 years in pattern shop (wood-base) operations (pattern making & core making)
Strong engineering drawing skills
Strong leadership and interpersonal skills to effectively manage and motivate a team
Excellent problem-solving and decision-making abilities
Thorough understanding of manufacturing processes, quality control & resource management
Familiarity with lean manufacturing principles and continuous improvement methodologies
Strong communication and reporting skills
Ability to work collaboratively within a fast-paced, dynamic team. Able to work on shift hours (morning and afternoon), 6 days work week (Mon to Sat) but do not exceed 45 hours per week
Qualification
Certificate or Diploma in Engineering, Manufacturing Technology (other types of Engineering / Technical disciplines will be considered.
Technical Skills
Foundry pattern - pattern assembly, repair, and familiarity with wood, metal and resin patterns
Knowledge of casting design principles, tolerances and shrinkage allowance
Tooling - machining processes, jigs, fixtures, gauges and tooling design. Require proficiency in CAD/CAM software
Why join Bradken?
Bradken is committed to providing a safe, inclusive and collaborative workplace where people are encouraged to challenge existing thinking and develop better solutions.
We offer:
Safety first environment and mindset
Competitive Total Reward Packages
EAP for you and your family
How we hire
:
Before commencing employment
, you will be required to complete a pre-employment medical, including drug and alcohol testing.
We respectfully request no recruitment agency approaches.
Bradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business need
Location: Annapolis, MD
Position Objective:
This position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain facility equipment according to safety, and predictive maintenance, to support the achievement of the sites business goals and objectives. This position will be on call on a rotating schedule.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Perform highly diversified duties to install and maintain equipment and working knowledge of the facility’s equipment.
Provide emergency/unscheduled repairs of equipment and performs scheduled maintenance as required.
Perform floor mechanic’s duties and responsibilities.
Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair as needed.
Perform a variety of plumbing, electrical, maintenance, and carpentry functions.
Read and interpret equipment manuals and work orders to perform required maintenance and service.
Responsible for maintaining regulated preventative maintenance(PM) for their area of responsibility.
Diagnose problems, replace or repair parts, test and make adjustments.
Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
Comply with safety regulations and maintain clean and orderly work areas.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
High School Diploma/GED or equivalent.
AA degree in maintenance, electrical or industrial maintenance, preferred.
Completed a craft apprenticeship or equivalent number of years of education and maintenance experience.
Four years of maintenance experience preferably in a hospital or health care environment.
Required License/Certifications:
Building Operators Certification, preferred
Must have a valid Maryland drivers license and a driving record with no more than two (2) points.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
Position Objective:
This position is responsible for performing highly diversified duties to install, troubleshoot, repair and maintain facility equipment according to safety, and predictive maintenance, to support the achievement of the sites business goals and objectives. This position will be on call on a rotating schedule.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Perform highly diversified duties to install and maintain equipment and working knowledge of the facility’s equipment.
Provide emergency/unscheduled repairs of equipment and performs scheduled maintenance as required.
Will do Grounds and Painting duties as needed.
Perform mechanic skills including, but not limited to, mechanical, electrical, pneumatic, hydraulic, troubleshooting and repair as needed.
Perform a variety of plumbing, electrical, maintenance, and carpentry functions.
Read and interpret equipment manuals and work orders to perform required maintenance and service.
Responsible for maintaining regulated preventative maintenance(PM) for their area of responsibility.
Diagnose problems, replace or repair parts, test and make adjustments.
Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
Comply with safety regulations and maintain clean and orderly work areas.
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
High School Diploma/GED, AA degree in maintenance, electrical or industrial maintenance, preferred.
Completed a craft apprenticeship or equivalent number of years of education and maintenance experience.
Four years of maintenance experience preferably in a hospital or health care environment.
Required License/Certifications:
Must have a valid Maryland drivers license and a driving record with no more than two (2) points.
Building Operators Certification, preferred
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Heavy
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$20.88
—
$31.32 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Mexico
We are looking for a senior AML/CFT professional to strengthen the first line of defense of our SME business. If you have run anti-money laundering operations in the field, know how to lead teams, and want to raise the quality bar inside the fastest growing digital bank in Mexico, this role is for you.
This role is ideal for someone who is comfortable working close to the operation, who can set criteria and guide analysts day to day, and who wants ownership over the quality of an entire AML/CFT operation rather than a single process.
Challenges that await you:
Supervise the SME AML/CFT operations teams, including agents and supervisors, with a focus on the quality of processes, decisions, and documentation. This will be the core responsibility of the role.
Own the quality of transactional monitoring alert analysis and of client onboarding decisions, making sure every case is properly analyzed, escalated when needed, and documented.
Act as the point of contact between the first and second line of defense, resolving criteria questions coming from the operation.
Set, communicate, and enforce clear analysis criteria, and make sure the teams understand the typologies and the regulation behind them.
Identify quality gaps and recurring errors in the operation, and drive the corrective actions and training needed to close them.
Prepare periodic reports for senior management on the performance and health of the SME AML/CFT operation, including volumes, backlog, quality indicators, and risk trends.
Coordinate with the owners of the AML/CFT policies and program so that what is written is what is executed, and flag where policy needs to change based on what actually happens in the operation.
Support the preparation of information for internal and external reviews, audits, and requirements from authorities.
What makes you a great fit:
Bachelor's Degree in Law, Finance, Accounting, Business Administration, or a related field.
5+ years of proven experience running AML/CFT operations in the financial sector.
Valid AML/CFT certification issued by the CNBV (mandatory).
Proven experience leading and developing teams, including setting criteria, giving feedback, and managing performance.
Solid knowledge of Mexico's AML/CFT framework, KYC/KYB regulation, and transactional monitoring practices.
Advanced English and Spanish (mandatory).
Ability to translate regulation into practical criteria that an operational team can execute.
Comfortable building reports and indicators for senior management.
Strong sense of ownership over quality, and accountability for the results of the team.
Highly organized with excellent attention to detail.
Nice to Have:
Experience with SME or business banking clients.
Proficiency with transaction monitoring software.
Experience designing or calibrating transactional monitoring rules.
Experience as liaison between corporations and regulatory agencies.
Knowledge of the applicable regulation to Designated Non-Financial Professions and Businesses (Actividades Vulnerables).
Location: Annapolis, MD
Position Objective:
Overall responsibility for scheduling surgical/procedural patients’ surgical/procedural procedures achieving 98% accuracy rate.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Communicates professionally with physicians, physicians' office staff and co-workers providing excellent customer service skills and works collaboratively with a variety of individuals.
Create and schedule patients for surgical /procedural procedures in the appropriate Scheduling module. As needed prints daily OR schedule for the following day as well as weekend schedule.
Answers all incoming phone calls with proper greeting 100% of the time. Continuously checks department and individual voicemail throughout the day returning phone messages promptly.
Responds to department emails as assigned in department rotation.
Rearranges cases upon request of physicians or physicians' staff and/charge nurse of HP OR, ESP OR, Endoscopy, Interventional Radiology and Cardiac Cath lab.
Educational/Experience Requirements:
High School Diploma or equivalent
Two years of related work experience with knowledge of medical terminology and anatomy is required
Required License/Certifications:
None
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$19
—
$24.93 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
At Aroya Cruises, the Rigging & Automation Technician is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in the delivery of the Aroya Entertainment product to our Guests inside the ship by ensuring the movement of all automated stage equipment, rigging, safety devices and managing the safety of personnel on stage,
The Rigging & Automation Technician must be able to perform a basic troubleshooting of the Automation & Rigging System and related equipment and must be able to adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Rigging & Automation: Demonstrates a detailed knowledge of rigging and automation, with the ability to operate the stage automation control system in a safe and effective manner. Manages the system during rehearsals, shows, set up etc. to ensure maximum safety for all involved. Directs all scenic changeovers and ensures they are completed in a safe and timely manner. Advanced knowledge of technical theatrical productions, and safe rigging practices. Intermediate to Advanced knowledge of backstage environment and operation. Intermediate to Advanced knowledge of various automation systems including (but not limited to) Eris, Nomad, Acrobat, Visual Stage control systems. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately.
Communication: Maintains ongoing communication with Entertainment Technical Manager, Stage supervisor and team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Attends briefing and meeting as required. Always enforces the company policies and procedures. Inspect and keep updated Auditable records as per QMS regarding safety of the automation and rigging equipment. Responsible for the safekeeping of the entire automation & rigging equipment.
Equipment Management/Maintenance: Manages the inspection of scenic installations after changeovers with Stage Supervisor to ensure that all props and equipment are secure and safe. Assists the onboard Electronics Engineer (Hotel) for preventive maintenance and cleaning of all automation & rigging equipment and control system. Maintains up to date auditable records of all shows and
changes. Maintains up to date auditable records of all shows and changes. Must provide detailed and accurate Tracking Sheets, Safety Checklist to Stage Supervisor and/or Entertainment Technical Manager
Inventory Management: Conducts monthly inventory counts and daily checks on inventory.
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Carries out any other duty which may be reasonably requested by the Entertainment Technical Manager, Stage Supervisor or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
Must be able to work and excel in a team environment and individually.
Must have detailed knowledge of rigging and automation, and an overview of all technical systems
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Entertainment Technical Manager and Cruise Director in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Stage Supervisor, with the support of the Asst. Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation of all Entertainment areas onboard the vessel, ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Stage Supervisor must have experience in handling technical equipment: such as sound, light and rigging and have strong working knowledge of all the onboard entertainment technical systems and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as an audio-visual troubleshooter to help solve any equipment or stage problems and informs the Entertainment Technical Manager and appropriate onboard Engineering Personnel. Manages the usage and operational maintenance of all audio-visual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Provides technical management for shows and activities. Supervises and coordinates the daily schedules for the Rigging & Automation Technician and Theater - Technical Stage Staff. Practices the art of delegation with the Lights and Sound Team during peak times, while at the same time leading by example. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers. Performs daily physical reviews of all lounges and venues daily to verify that the lighting and audio levels are operating at optimal levels. To act as the show caller when required.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises and evaluates (in conjunction with the Entertainment Technical Manager) the job performance of the Asst. Stage Supervisor, Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Managing, with direct reports, any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Entertainment Technical Manager in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Maintains complete records of equipment failures and requests for repair or replacement. Also keeps records of equipment that has been repaired and returned to service, or replacement equipment that has been provided. Conducts workstation spot checks to ensure items are correctly stored to minimize deterioration and waste.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies and equipment.
Communication: Maintains ongoing communication with the Entertainment Technical Manager and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff. in order to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Entertainment Technical Manager is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Cruise Director in ensuring all technical elements of the ship wide Entertainment program is delivered to the highest standard
The Entertainment Technical Manager directs and supports the Entertainment Technicians in the operation of all Entertainment areas onboard the vessel and assists in ensuring the daily responsibilities of administration, supervision and leadership for the Entertainment technicians are performed.
The Entertainment Technical Manager must have a strong working knowledge of all the onboard entertainment technical systems and equipment and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Entertainment Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Schedules and oversea Entertainment operations and all technical standards, including broadcast and interactive TV system operations. Must be fully familiar with all the entertainment operations, show content, duration and nature of performances, costs associated if any and possess a detailed knowledge of entertainment and cruise programs. Coordinates production plans with Stage Supervisor. Oversees all Entertainment Technical Staff, VR and Arcade and Broadcast & Multimedia Technicians. Maintains the entertainment program in accordance with the standard operating procedures. Where needed, assign additional duties and responsibilities to technicians.
Program Planning; Coordinates with the Cruise Director and Assistant Cruise Director regarding the performances and usage of the various showrooms and lounges to ensure consistent technical support of all meeting, activities, and entertainment for special group functions such as but not limited to charters, promotional and marketing presentations. Ensures all technical elements event programs are delivered effectively and efficiently to create a program that is appropriate and aligned with the current guest demographic.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Leads regular meetings with direct reports and attends departmental meetings as required.
Digital Scheduling Management: Manages and oversees the operation and data entry of the digital scheduling tool for events and work hours. Schedule and oversee entertainment operations and all technical standards, including broadcast and interactive TV system operations.
People and Team Management: Directs, coaches, supports and supervises the performance of the Entertainment Technicians while assisting the Cruise Director in the daily Entertainment operation onboard. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all Entertainment Technical staff and their work procedures to ensure company standards in quality and service are met. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on-the-job training and coaching to staff members to strengthen their current performance and preparation for possible advancement.
Technical Maintenance: Assists the Assistant Cruise Director in conducting regular inspections of all Entertainment areas ensuring that any shortfalls in cleanliness or standards are corrected. Oversees ship wide entertainment systems, and ensure they perform as designed.
Technical Inventory: Maintains current and up to date account of the inventory of Entertainment Technical and non-technical items.
Communication: Maintains ongoing communication with Cruise Director, Assistant Cruise Director, Stage Supervisor and all direct reports to ensure alignment and address any needs or concerns
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Entertainment Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends any meetings or inspections as required or deemed necessary by ship’s management.
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.
Exhibits strong management and leadership skills
In depth working knowledge of Dante Audio Networks, Digico & Grand MA show
control systems, VR and Arcade, rigging and automation and Broadcasting.
Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.
31/12/2026
Location: Worldwide
Workplace: hybrid
YOUR ROLE:
The Kids & Teens Manager has overall responsibility for delivery and management for all Kids and Teen functions and programming throughout the Kids and Teens Facilities and delivering a ‘Remarkably Arabian’ experience to our guests. To ensure the Kids & Teens programming is designed specifically for children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be responsible for all the tailored Kids and Teens areas our “Sailors Shore” and “Teens Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Planning, implementation and development of our Kids and Teens activity programme offering.
Oversees the assignment of duties, responsibilities and schedules of staff and activities.
Oversees all Kids & Teens programming, daily activities and quality in all venues.
Works collaboratively with other Hotel Officers to maintain quality and maximise profit.
Responsible for ensuring accurate and timely administration and reporting for the Youth & Teen department.
Provides the Broadcast Manager with information for the digital signage and daily programme.
Responsible for delivering on Kids & Teens equipment and consumables budgets.
Frequently engages with Live Business Account Manager ashore and provides feedback and suggestions to increase Guest satisfaction.
Responsible for investigating and resolving Kids & Teens programme quality and service complaints in a timely fashion and notifies Hotel General Manager of such.
Mentors and develops the Kids & Teens Supervisor and team, providing on-the-job training
Maintains positive relations with all Guests and ensures interaction at every opportunity.
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Implement and develop all activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift
Be a good positive role model and ensure a safe cruise experience for young guests.
communicate with parents/Guardians in a positive and professional manner.
ADDITIONAL RESPONSIBILITES:
Prepare appraisals for individuals under their remit in accordance with policies.
Attends Guest functions as required by Head of Department.
Partake in inspections, trainings and meetings as required by Head of Department.
Participate in embarkation and emergency procedures.
Ensures that the set standards are kept, and staff members work according to their respective job descriptions.
Lead and Motivate using the Aroya Leadership Model.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’. For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
We always work according to the Aroya Values
VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast.
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Previous experience as a Kids and/or Teens Manager managing a team within the Education or Entertainment sectors
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with Kids/Teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
The Kids & Teens Team members are responsible for creating, hosting and providing a wonderful and unforgettable holiday experience for our youngest guests. This is delivered all within state-of-the-art facilities, allowing children to enjoy various activities, socialize, learn, and grow in a safe and engaging environment.
You would be working in the tailored Kids & Teens areas our “Sailors Shore” and “Teen Escape” where we will provide safe, fun filled and age appropriate activities for children aged between 6mnths – 2 (The Nursery) 3-6 (The Dreamers), 7-12 (The Explorers), 9-17 (Teens Club) years old.
MAIN DUTIES AND RESPONSIBILITIES
Ensuring the safety and supervision of all children participating in our activity programme.
Follow and implement all AROYA Cruise Saudi ship Policies and Procedures as outlined in the Company/Ships Manual.
Adhere to all Safeguarding policies and procedures and report any concerns immediately.
Lead, host and develop on our activities that are outlined in the Activity Programme. Meeting and where possible exceeding our guest expectations.
Learn and deliver our additional family Activities, helping to achieve onboard revenue targets.
Complete guest embark and debark duties as directed by the Kids & Teens Manager
Ensuring that the Kids and Teens areas are kept safe and hygienic, that the areas are cleaned & organised as per standards established at the end of each shift.
Be a good positive role model and ensure a safe cruise experience for young guests.
Communicate with parents/Guardians in a positive and professional manner.
Assist in the planning, implementation and development of our kids and teens activity programme offering.
ADDITIONAL RESPONSIBILITES:
Partake in inspections, trainings and meetings as required by Head of Department
Abiding by rules and regulations set by AROYA Cruise Saudi and/or ship’s command and attend all training programs as specified by SCL (including all inspections, safety drills & training exercises, Environmental Training and Corporate Training Programmes).
Participate in embarkation and emergency procedures
Ensure that delivery standards are upheld, and SOPs followed for all activities
Demonstrate the Aroya Values.
Provide ‘Remarkably Arabian’ Experiences every day for Guests and Colleagues
AROYA BEHAVIOURS:
We help to create and maintain the strong Aroya culture of ‘Remarkably Arabian’ For guests seeking ease and excitement, we redefine Arabian holidays by creating premium cruise experiences over sea and ashore that make joyful memories worth sharing.
We believe that our greatest assets are our people, those who serve and those whom we serve
We lead by example by always following Company safety rules and procedures and taking care of the Health and Safety of ourselves, colleagues and our guests
We are encouraged to report all accidents, ‘near miss’ incidents and work-related ill health conditions to our manager
We use work equipment, personal protective equipment, chemicals, and safety devices efficiently and correctly
We take an active part in the operational and departmental training we receive and suggest ways of reducing risks
We engage with our guests and seek advice when unsure of how to ‘do the right thing’
AROYA VALUES:
ENRICHING– Educational Activities; Educational activities rooted in the diverse cultures and geographies corresponding to different locations along the Red Sea coast,
INSPIRING – Transformational; Activities that kids don’t ordinarily experience such as voyage-based workshops
GENEROUS- Safe and Welcoming; Honouring the all-inclusive experience with a wide range of activities and experiences on offer. Creating a sense of value for families who are looking to maximize their vacation experience.
RESPECTFUL- Inclusive Experience; Create a space that is appropriate for different ages, abilities and cultural backgrounds. All spaces for children will be designed with safety in mind, ensuring that kids will be hosted in surroundings that inspire discovery while maintaining security.
SKILLS REQUIRED:
Full & relevant level 3 diploma in childcare & education or a degree in an educational field or PGCE with QTS (or equivalent) International equivalent to degree or level 3 Diploma
1+ year practical experience working with kids/teens after achieving your relevant childcare qualification
Safeguarding knowledge
Clear DBS/Police check national and international
Proven people skills along with conflict resolution, counselling, mediating and motivational skills.
All certificates as required by the STCW code for this position.
Good command of the English Language, knowledge of the Arabic language is beneficial.
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.” The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons.
I have received a copy of the attached job description. I have read this job description (or had it read to me), and I understand all my job duties and responsibilities. I further understand that my duties may change on a temporary or regular basis according to the needs of the Company without it being specifically included in the job description. I will be notified of these changes in writing and have the opportunity to ask any questions with my immediate supervisor or HR team ashore.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Technical Stage Staff is in an integral part Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor, Entertainment Technical Manager and Cruise Director in the delivery of the Entertainment product to our Guests inside the ship by delivering basic maintenance, repair and operation of live stage and backstage equipment for all shows performed in the main theatres.
The Theater - Technical Stage Staff must be able to understand and react quickly to new directions in a fast-paced environment and adjust to changes in schedules, assignments and deadlines while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage (Theater): Demonstrates ability to assist in performing preventive maintenance & basic repair on scenery including general carpentry, scenic painting, and other maintenance responsibilities as required. Cleans and maintains the backstage areas including workshops. Assists with under stage cleaning, to ensure safe & efficient operation. Performs specific backstage track during performances in theatre with the ability to change directions in a timely manner. Assists with all scenic changeovers and ensures they are completed in a safe and timely manner. Assists with the arrangement of scenery and props on stage as directed during rehearsals, shows, & changeovers. Maintains the overall look and quality of scenic items and personal props. To be able to assist other technicians whenever needed. They will work to ensure a positively, vibrant and culturally immersive guest experience. Must be able to provide quality service and be able to enhance the experience for guests onboard.
Guest Engagement: Provides courteous service to guests and attends to queries and resolves all guests’ complaints immediately. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Communication: Maintains ongoing communication with Stage Supervisor, Assistant Stage Manager and fellow team members to ensure alignment and address any needs or concerns. Ensures any feedback or ‘guest complaints’ are directed to the right areas for positive and efficient resolution. Coordinates with the Stage Supervisor, Assistant Stage Manager and Entertainment Technical Manager to deliver accurate maintenance tracking sheets during position handover.
Grooming Standards Compliance: Always adheres to grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Always enforces the company policies and procedures. Attends meetings, training activities, courses and all other work-related activities as required. Manages safety requirements during rehearsals, shows, and changeovers to ensure maximum safety for all involved especially when automation movement is taking place.
Equipment Management/Maintenance: Reports any equipment in need of repair or replacement to the Stage Supervisor. Maintains and updates records of all shows and changes to backstage tracks, rigging & scenic changes. Maintains and updates auditable inventory of all entertainment props and equipment. Inspects on a weekly basis all electrical cabling for scenic, automation, and lighting; reports any defects to the Supervisor. Maintains and inspects all equipment.
Inventory Management: Conducts monthly inventory counts and daily checks on inventory in order to ensure that all props and items are available for the shows
Time Management: Effectively practice proper time management to prepare, execute and break down set ups and venues for assigned activities and events.
Embarkation/Disembarkation: Supports with guest flow and general assistance of the Hotel Department to ensure the guests receive a ‘remarkably Arabian’ welcome and farewell.
Additional Duties: Performs other duties which may be reasonably requested by the Stage Supervisor, Entertainment Technical Manager or Cruise Director
SKILLS
Demonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.
Capable of addressing issues effectively and developing appropriate solutions.
Exhibits strong customer service skills
Outgoing, Proactive and Team Player.
Able to communicate and socialise well with peers and guests.
Must have a positive and pleasant work attitude.
All team members must be physically fit to the job required including lifting more than 25 pounds.
Must be able to work and excel in a team environment and individually.
Must be flexible in terms of last minute changes in itineraries, activities and events.
31/12/2026
Location: Worldwide
Workplace: hybrid
POSITION SUMMARY
Assistant Stage Supervisor is a key leader in the Cruise Department, focused on delivering a vibrant and "Remarkably Arabian" experience. This role involves supporting the Stage Supervisor in ensuring all technical elements of the Theater Entertainment program are delivered to the highest standard
The Assistant Stage Supervisor under the supervision of the Stage Supervisor directs and supports the Rigging & Automation Technician and Theater - Technical Stage Staff in the operation for all Entertainment areas onboard the vessel. They assist in ensuring the daily responsibilities of administration, supervision and leadership for all Audio-Visual equipment and personnel.
The Assistant Stage Supervisor must have intermediate to advanced knowledge of standard theatre operations including, Audio, Lighting and backstage operations and excel in team management, problem-solving, conflict resolution, and guest service while maintaining a collaborative and positive team environment.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Expertise in Technical Stage Supervision: Acts as audio-visual troubleshooter to help solve any equipment or stage problems and informs the Stage supervisor. Assists in the management of the usage and operational maintenance of all audiovisual equipment, and the general operations of this equipment for performances by entertainers, as well as all programmed activities by the entertainment staff. Assists in providing technical management for shows and activities and in the preparation of the schedules of all the technicians to support all onboard shows, events, and activities as per the daily program created by the Cruise Director. Reports to the Stage Supervisor to resolve any scheduling conflicts. Creates a monthly all day duty rotation for the Rigging & Automation Technician, Theater - Technical Stage Staff. Responsible for the projection of any films and/or video movies or other material. Designs or oversees the design of lighting, sound, and stage effects for featured entertainers.
Event Execution: Oversees key events throughout the voyage, ensuring they adhere to brand standards and SOPs. Maintains high attention to detail to optimize the guest experience, including sound, lighting, and staging
Guest Interaction: Provides daily interaction with Guests and provides outstanding customer service and delivery. Attends passenger functions as required by Head of Department.
Meeting Leadership: Alongside the Stage Supervisor, leads regular meetings with direct reports and attends departmental meetings as required.
People and Team Management: Directs, coaches, supports, supervises, and evaluates (in conjunction with the Stage Supervisor) the job performance of the Rigging & Automation Technician and Theater - Technical Stage Staff. Ensures that the set standards are kept, and staff members work according to their respective job descriptions. Observes and evaluates all and their work procedures to ensure company standards in quality and service are met. Practices the art of delegation with the technical team during peak times, while at the same time leading by example. Managing with direct reports any performance improvement requirements and always fostering a positive and respectful work environment.
Team Training: Provides on the job training and coaching to staff members to strengthen their current performance and preparation for advancement and to schedule weekly training sessions for backstage succession planning.
Technical Maintenance: Performs weekly inspections of all entertainment venues and areas to ensure all technicians are keeping entertainment technical areas clean, organised, and safe. Coordinates with the Electronics Engineer to schedule and assist in preventative maintenance and cleaning. Manages the security of all entertainment areas and equipment; ensures that all lockers and booths are kept locked when not in use and all microphones and equipment are removed from bandstands and kept in a secure location.
Technical Inventory: Maintains up-to-date documentation of inventory related to both equipment and supplies. This position is responsible for cost containment through the proper use, handling and maintenance of records, reports, supplies, and equipment to ensure that a regular check on inventory is carried out to guarantee that the vessel has sufficient consumables.
Communication: Maintains ongoing communication with the Stage Supervisor, Entertainment Technical Manager and Assistant Cruise Director and direct reports to ensure alignment and address any needs or concerns. Directs weekly meetings for Rigging & Automation Technician and Theater - Technical Stage Staff to resolve any issues that may arise in certain areas.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
Guest Experience: Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard operation, in order to assist guests and crew members with inquiries.
Grooming Standards Compliance: Ensures the department adheres to, monitors, and enforces grooming standards in alignment with brand expectations and guidelines.
Safety and Compliance: Responsible for performing Safety, Environmental, and Emergency Response duties as assigned, in accordance with Aroya Cruises' protocols. Keep track of all necessary safety certification for technical equipment for continued validity. Complete daily checks of all Theater Technical working and storage areas, ensuring they are clean, well maintained and up to Health, Environmental, Safety and Security – Management System standards. Attends meetings, training activities, courses and all other work-related activities as required.
SKILLSDemonstrates strong command of both verbal and written communication skills in English. Proficiency in Arabic is desired.Capable of addressing issues effectively, making timely decisions, and developing appropriate solutions.Exhibits strong management and leadership skillsIn Depth working knowledge of Dante Audio Networks, Digico & Grand MA show control systems.Demonstrated experience in motivating, leading and engaging a diverse workforce to increase constructive collaboration and improve productivity.Must be able to work and excel in a team environment and individually.Must be flexible in terms of last-minute changes in itineraries, activities, and events.
31/12/2026
Location: Houston, Texas, United States
At Clover Health, we are committed to providing high-quality, affordable, and easy-to-understand healthcare plans for America’s seniors. We prioritize preventive care while leveraging data and technology through the Clover Assistant, a powerful tool that helps physicians make informed health recommendations. By giving doctors a holistic view of each member’s complete health history, we ensure better care at a lower cost, delivering the highest value to those who need it most.
We’re looking for a CX Performance and Enablement Manager to own the systems, data, and quality programs that allow our Houston Member Engagement Center to perform at its best. Reporting to the Director, you will lead Quality Assurance and Workforce Management and hold functional oversight of Operational Improvements, Product, Tools, and AI Champion work for the center. You will make sure the right people are scheduled at the right time, every interaction is measured and coached to a consistent standard, and the center’s tools and processes keep getting better.
Our member experience center operates between
8:00am and 8:00pm local time
. Coverage planning must support these hours on a rotating basis, including weekend coverage during our peak season:
Monday–Friday (April 1 – October 1)
Monday–Sunday (October 1 – March 31)
As our CX Performance and Enablement Manager, you will:
Quality Assurance
Lead the QA team, including the QA Lead and QA Analysts, and own the Houston QA program, rubric, and scoring standards.
Ensure the team completes the required number of QA evaluations each week and month, with consistent coverage across agents, supervisors, and call types.
Run regular calibration sessions with supervisors, trainers, and QA to keep scoring consistent and fair.
Report QA results and trends to leadership and partner with supervisors and Learning & Development to turn findings into coaching and training.
Workforce Management
Own forecasting, scheduling, and real-time management so the center has adequate coverage for every use case, seven days a week.
Plan for holidays, peak season, planned and unplanned absences, PTO, and campaign-driven volume, and adjust staffing and schedules proactively.
Balance inbound call volume against outbound campaign demand in partnership with the Senior Manager.
Measure and improve forecast and coverage accuracy; publish intraday and weekly staffing reports and flag gaps early.
Maintain schedule adherence and attendance definitions and reporting (including breaks, lunches, and exceptions) used by supervisors.
Functional oversight
Operational Improvements:
Identify, prioritize, and lead process improvements that reduce handle time, errors, and rework and improve the member and agent experience. Document processes and track the impact of changes.
Product:
Act as the center’s voice to Product and Engineering. Gather and prioritize agent and member feedback, write requirements, test releases, and communicate product changes to the floor.
Tools:
Own the center’s toolset, including telephony and CRM, WFM, QA, and reporting tools. Manage configuration, access, vendor and IT relationships, KPI definitions and dashboards, and data accuracy.
AI Champion:
Lead the center’s use of AI. Identify and pilot use cases, support responsible adoption by agents and supervisors, train the team, measure results, and partner with compliance and IT on governance.
Leadership and Partnership
Partner with the Director, Senior Manager, supervisors, Learning & Development, and teams outside Member Engagement to translate data into action.
Hire, coach, and develop your direct reports and build clear ownership and documentation for each functional area.
Success in this role looks like:
QA evaluations completed
per week and per month
WFM accuracy:
adequate coverage for all use cases, seven days a week, including holidays, absences, and peak periods
Product Prioritization List:
Comprehensive and product prioritization list with completed items every quarter and is up to date.
AI Enhancement List: AI functionality deployments that show efficiency gains every quarter and up to date list.
You should get in touch if:
You have 5+ years of experience in a contact center environment, including hands-on experience in quality assurance, workforce management, or operations, and 2+ years leading a team.
You have experience with forecasting, scheduling, and real-time management tools, and with QA programs, rubrics, and calibration.
You are comfortable owning tools, process improvement, and product feedback, and translating data into clear recommendations.
You are curious about AI and have experience introducing new technology to frontline teams.
You have excellent analytical, written, and verbal communication skills and work well with senior stakeholders.
You have bilingual proficiency in English and Spanish is a plus.
Benefits Overview
:
Financial Well-Being
: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being
: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being
: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development
: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Paid parental leave for all new parents
And much more!
About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#LI-HYBRID
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an
E-Verify
company.
Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.
A reasonable estimate of the base salary range for this role is:
$107,700
—
$140,000 USD
Location: Annapolis, MD
Position Objective:
Evaluates pediatric through geriatric patients for Speech Language Pathology services providing therapeutic intervention specific to the individual needs of the patient. Completes interventions and documentation according to regulatory and departmental standards.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Conducts Therapy evaluations and treatments using a variety of appropriate treatment techniques and documents according to established departmental policies and procedures.
Participate in department or hospital initiative for the community as appropriate.
Demonstrates the ability and required competencies to cross cover by evaluating and treating patients with a variety of diagnoses in various units.
Participates in departmental process improvement initiatives (huddle, metrics,and innovative ideas).
Meets departmental productivity standards and completes productivity logs in a timely manner.
Participates in quality and patient safety initiatives, engaging in excellent customer service practices, including but not limited to, following ICARE.
Actively participates in interdisciplinary meetings, departmental in-service activities, evidence based journal article review, and/or AAMC-funded continuing education courses.
Provides technical supervision, direction, and support to staff Therapist Assistants, Rehab Aides, students, and volunteers.
Consults with and serves as a resource for physicians, nursing staff, and other clinicians to increase knowledge of therapy services. Demonstrates ability to use clinical decision-making skills to triage caseload and problem solve patient care issues.
Functions as a therapy leader performing administrative tasks as needed (i.e. patient scheduling, completing predictive staffing matrix).
Educational/Experience Requirements:
The minimum level of education and experience for this position includes:
Master’s degree in Speech-Language Pathology.
Acute care or related experience preferred; however, new graduates will be considered depending on current departmental staffing.
Required License/Certifications:
Current license in Speech-Language Pathology by the Maryland Board of Audiology/Hearing Aid Dispensers/Speech and Language Pathologists.
Current Certificate of Clinical Competence with the American Speech-Language Hearing Association.
Current American Heart Association Healthcare Provider BLS CPR certification.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands – Light lifting
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$60
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
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Location: Worldwide
Workplace: hybrid
Position Summary:
The above-mentioned position shall carry out the work orders given by Chief Electrician . They
shall be skilled workers capable of working with minimum supervision, and with the ability to
undertake all kinds of electrical maintenance and repair work and troubleshooting.
Essential Duties & Responsibilities:
All duties and responsibilities are to be performed in accordance with ISM/ISO and SQM
standards, USPH guidelines, Environmental, and Safety policies.
Each shipboard employee may be required to perform all functions in various service venues
and throughout the ship.
1. In accordance with Company policy, each employee conducts oneself in a professional
and courteous manner at all times. This consists of physical and verbal interactions with
guests or fellow shipboard employees and/or in the presence of guest contact and Crew
areas.
2. GFM places the highest value on the environment and all crewmembers shall do the
same. This position shall work with supervisors and subordinates to understand and
comply with the company's environmental policies and be committed to safeguarding the
environment. He/shall direct and immediately inform his/her immediate supervisor if
any environmental system does not function properly onboard.
Original Publication Job Description Manual - Marine Operations - Hapag-Lloyd - 7.24 (Revision 0 - 09/29/2021)
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3. To be familiar with the Chief Electrician Duties and responsibilities and be prepared to
take charge of the Electrical Division without advance notice, as the deputy and second
in charge of the Division. Maintenance and repair of the following equipment and
systems.
Financial Responsibilities:
The position is responsible for cost containment through the proper use, handling and
maintenance of chemicals, supplies and equipment.
Motivational Responsibilities:
Hapag Lloyd Cruises places the highest value on the environment, and all employees shall do
the same. Those assigned to this position shall work with superiors and subordinates to
understand and comply with the company's environmental policies and be committed to
safeguard the environment. He shall directly and immediately inform his immediate superior
if any environmental system does not function properly.
Training of 2nd Electrical Engineer's.
Additional routines and work as assigned by Chief Electrician.
Request additional manpower as needed (from the Chief Electrician) for repair and
maintenance under his responsibility.
Keep the Chief Electrician verbally informed on a daily basis the status of all areas of
responsibility.
A work report book should be updated daily with more detailed information, and kept in the
Chief Electrician's office for his reference.
Assist the Chief Electrician and ITS with the Division’s budget proposals.
Technical Responsibilities:
Assist the ITS with receiving of stores for the Electrical Department.
Electric propulsion motors.
Main switchboards.
Generators and high voltage motors.
Main switchboards with transformers and distribution.
Electrical substations in accommodation, including transformers and switchboards.
Automatic alarm and monitoring system (M.A.S.), including tank level gauging.
Propulsion and steering machinery, including converters.
Anti-fouling systems for seawater intakes (Cathodic).
Supervision and control of elevator maintenance.
Emergency light converter and associated emergency batteries.
UPS with batteries.
Steering gear with Weekly routines
1st Electrical Engineer needs to know the Red Condition operation in ECR and to be present
in case it is needed or it is asked from his supervisor under the direction of the Chief
Original Publication Job Description Manual - Marine Operations - Hapag-Lloyd - 7.24 (Revision 0 - 09/29/2021)
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Engineer.
Navigation Equipment, including follow up of all service/work by contractors.
Daily communication with the Navigation Officers regarding the state of the bridge
equipment, including responding to any comments in the “electrical fault” log book located
on the Bridge.
All entertainment systems, like Show lights, Audio/ Video, including related antenna
systems.
Stage rigging equipment, including platform lifts and curtains.
Telephone exchanges, including related equipment like telephone sets and personal pagers.
All UPS systems including batteries, emergency lighting UPS.
Camera Surveillance System.
Public Address System.
Fire Detection System.
Employee may be required to perform other job related duties assigned by their supervisor,
management or the Chief Engineer
Qualifications:
Hiring Requirements:
Electrician’s License / Additional Electronics background preferred.
Completed Fire Fighting Training.
Previous experience maintaining electrical and electronics equipment onboard ships or
ashore.
At least two (2) years at sea in passenger vessels.
Language Requirements:
Ability to speak English clearly, distinctly and cordially with guests.
Ability to read and write English in order to understand and interpret written procedures.
This includes the ability to give and receive instructions in written and verbal forms and to
effectively present information and respond to questions from guests, supervisors and
co-workers.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to stand; walk;
use hands to touch, handle, or feel; reach with hands and arms; talk or hear; and taste or
smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision
abilities required by this job include close vision, distance vision, color vision, peripheral
vision, depth perception, and ability to adjust focus.
All shipboard employees must be physically able to participate in emergency life saving
procedures and drills. Full use and range of arms and legs as well as full visual, verbal and
Original Publication Job Description Manual - Marine Operations - Hapag-Lloyd - 7.24 (Revision 0 - 09/29/2021)
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hearing abilities are required to receive and give instructions in the event of an emergency
including the lowering of lifeboats. Ability to lift and/or move up to 50 pounds.
JOB DESCRIPTION MANUAL - MARINE
OPERATIONS - HAPAG-LLOYD
Chapter 7 - Position Description
Shipboard - Technical
1st Electrician
Position Title:
1st Electrician
Reports To:
Chief Electrician
Direct Reports:
N/A
Effective Date:
15 Nov 2026 Cape Town
25/10/2025
7186 Euro paid on board only
15/11/2026 (Cape Town)
4 M on 2 M off
Location: Annapolis, MD
Position:
Position Objective:
Under the direction of the System Director of Performance Improvement, this position is responsible for supporting Luminis Health’s System-wide Performance Improvement Integration and Project Management initiatives by ensuring strategies are implemented and principles/practices are incorporated in the processes under transformation. This position implements and supports actions, at a System level (LHAAMC, LHDCMC, McNew, LHCE) and/or site-level, that bring about improvements which may include, but are not limited to key strategic priorities identified by Executive Leadership and/or the Annual Operating Priorities, quality improvement, revenue cycle/profitability, recruitment, retention, and productivity, supply chain management, hospital throughput, downtime and all strategic and critical processes of the health system.
The Senior Performance Improvement Facilitator is able to manage and oversee multiple high profile, high priority and multifaceted projects independent of immediate leadership supervision or counterpart lean six sigma support. They are a strong relationship builder and able manage and serve as the key communicator for all stakeholder relationships related to projects from not only project Process Owners
, but also Executive Sponsors and Senior System Leaders. This role is capable of independently conducting PI Intake Consultations and Project Charter Meetings to initiate projects and initiatives outlined and approved by the PI Director and PI Steering Committee. This role will be able to offer departmental educational guidance to other PI Facilitators and new hire onboarding in support of the PI Director. The Sr PI Facilitator will be capable of supporting the PI Director with in-person retreats including but not limited to the Lean Six Sigma Green Belt Program, 5S Consultations and Teachings, Departmental Strategy Retreats and various other presentation or facilitation needs of the health system and PI Department.
Essential Job Duties:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
To support the System Director of Performance Improvement, Steering Committee, and Executive Leadership Team in implementing a vision that effects positive changes in patient care and key strategic operational priorities; includes:
Implementing tactical strategies to achieve the desired vision, executing long and short-term objectives to support the value streams goals, working with system and site personnel to identify, address, and eliminate process related obstacles, assist in the change of systems/processes, as required, in support of the Lean initiatives.
To act as a change agent to bring about improvements in patient care processes through the project management, active planning and execution of, and participation in Performance Improvement Events; includes:
Facilitating or co-facilitating System and Site-specific Annual Strategic Priority setting and Deployment retreats. Supporting and/or designing and executing event planning and performing necessary preparation, participating in, co-facilitating, or facilitating projects, events and “just do-its,” participating in Gemba walks and coaching employees, providing necessary training specific to Lean Transformation tools and methodology, following up on action plans and assisting all teams as needed to ensure improvements are made and sustained.
To support the launch of all activities needed to incorporate a culture of continuous improvement and “Systemness”; includes:
Facilitating or co-facilitating Greenbelt training program, identifying on-going training needs, supporting communication of the direction of Lean Transformation initiatives to all employees across the Health System.
To track all changes/improvements made to provide Executive Leadership/Management the assurance that changes are effective and lasting; includes:
Examining and evaluating the areas after improvements are implemented, posting/updating results to the Mission Control Center boards, review new procedures/controls and appraising the efficiency and effectiveness of operations, and working with the System Director of Performance Improvement, Executive Leadership, Directors, Department Managers and Supervisors to resolve any issues that might arise during implementation and/or maintenance phases.
To support the PI Director in departmental needs, PI Facilitator continuous education and onboarding of new hires; includes:
Acting as department lead in absence of PI Director (ie time off), Mentoring new hires and supporting oversight of onboarding schedule, Supporting needs of PI Facilitators and assisting with difficult project meetings, communication with senior level stakeholders or facilitator training opportunities.
To support the activation of PI Initiatives and set stakeholder expectations; includes:
Independently capable of conducting PI Project Charter meetings to outline needs, expectations and goals of PI Projects, setting expectations of PI Resources to Project Stakeholders and outlining and facilitating an agreement to the project plans with Executive Sponsors.
Conduct system training consultations and project management tool oversight to healthcare system; includes:
Creating and customizing project management tools for healthcare system departments as needs arise, training employees on best PI / PM practices, supporting employees with opportunity areas and conducting individual consultations as needed.
Other duties as identified by the System Director of Performance Improvement to further the Lean Transformation initiatives and Integration efforts.
Educational/Experience Requirements:
Bachelor of Science Degree or related discipline required;
Masters preferred
.
Experience working in a world-class Lean working environment highly preferred.
Knowledge of basic PDSA, Lean concepts and continuous improvement-based tools and techniques required.
Proficient in Microsoft Office Suite.
Project Management experience and/or knowledge of project management tools preferred.
3 to 5 years of experience working in a continuous improvement and/or project management role
Required License/Certifications:
Lean Six Sigma Blackbelt required
PMP preferred
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will not be exposed to blood-borne pathogens.
Physical Demands – Medium
Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
The physical demands and work environment described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty
Pay Range
$52
—
$60 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
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Merlimau, Malaysia
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