Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As a Defense Success Manager, you own what happens to our most strategic defense and sovereign accounts after the build: you make deployed AI stick in real workflows — often in restricted or disconnected environments — keep production commitments healthy, defend renewals, and source the expansion signals that Sales closes.
Mistral's Solutions teams (Deployment Strategists and Forward Deployed Engineers) co-create high-value AI use cases with customers in these environments. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, demonstrating its impact, and scaling value across the institution. You will work with mission owners, program stakeholders, end users, security and IT teams, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep — typically one or two flagship accounts plus a small number of adjacent programs. It calls for a strategic account mindset, the technical judgment to navigate complex and constrained deployment environments, and the energy to build the customer success function as Mistral grows. Travel to customer sites, including secure facilities, is a regular part of the job.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship programs while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the evidence that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience owning outcomes for enterprise or institutional customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in secure enterprise deployment models. You can identify what a deployment type (on-premise, disconnected, air-gapped) means for available features, telemetry, upgrades and accreditation, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security stakeholders, while translating technical trade-offs into clear implications for mission owners and executives. You know when to bring in a deeper technical expert.
- Comfort operating under security, compliance and confidentiality constraints, including restricted or classified environments and strict information-handling rules.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion
- Analytical and commercially minded: you can define meaningful success metrics with imperfect data, assess customer health, and are comfortable carrying renewal and NRR accountability.
NICE TO HAVE
- Experience serving defense, public sector or critical infrastructure customers, including sovereign or classified programs.
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Familiarity with public procurement, framework agreements and multi-year option structures.
SECURITY & COMPLIANCE CRITERIA
- Eligibility: must hold citizenship in the target territory (France for now).
- Clearable: must meet all local requirements for high-level security clearance (e.g. no criminal record, fulfillment of national service obligations).
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
Location: United States
What the Role Is
As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table.
Who You Are
Deep eCommerce or retail analytics experience
- fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch
Proven at balancing people management with hands-on IC work
- you can point to analysis you've owned yourself while leading a team, not just work you've coordinated
Experienced managing experienced analysts
- you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work
Confident partnering with VP+ stakeholders
- you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives
Hands-on with AI-native analytics
- you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards
Engaged in what we're building
- you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation
Prioritizes progress over perfection
- you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing
8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level
You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities
High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context
Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights.
Strong knowledge of data governance, data quality management, and data strategy principles.
How You Will Make An Impact
Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders
Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance
Partner directly with senior leaders in each area, with regular exposure to the executive team
Define and steward the KPI and reporting standards these functions run on
Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data
Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide
Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed
Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders
Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits
Why This Role
You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist
This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders
Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about
Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance
About Compensation
We use a market-based approach to compensation. The starting salary range for this role is:
$228,250 to $273,900 + 20% target bonus and competitive equity
Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: Canada
What the Role Is
As the Senior Manager of Data Analytics for Ecommerce, Health & Supply Chain, this role will be responsible for partnering with Health, Merchandising, Inventory Management, and Fulfillment teams. You will influence the company’s strategy and help the company grow through advanced business analytics that raise data fluency and sharpen how decisions are made. The successful leader must be ready to roll up their sleeves and dive into the data, systems, and models, while working collaboratively with the team ensuring you are able to effectively partner across the organization. This highly visible role will interact with the executive team as a thought partner to bring new insights and recommendations to the table.
Who You Are
Deep eCommerce or retail analytics experience
- fluent in the core KPIs for inventory, order economics, pricing, and fulfillment/supply chain cost and efficiency (AOV, unit economics, instock rates, meat beat scores, fulfillment CPUs), and you apply proven industry practice rather than rebuilding it from scratch
Proven at balancing people management with hands-on IC work
- you can point to analysis you've owned yourself while leading a team, not just work you've coordinated
Experienced managing experienced analysts
- you bring structure and clear prioritization to a team that already executes well, so they're always on the highest-impact work
Confident partnering with VP+ stakeholders
- you've built real relationships with senior business leaders and shape priorities with them proactively, front and center with executives
Hands-on with AI-native analytics
- you've built or are genuinely curious about self-serve analytics infrastructure (semantic layers, context layers, AI-connected reporting), not just traditional dashboards
Engaged in what we're building
- you ask why before how, challenge assumptions, and contribute to direction instead of delivering dashboards in isolation
Prioritizes progress over perfection
- you scale rigor to what's at stake and ship a strong, decision-ready answer on time rather than over-polishing
8+ years of experience, ideally with experience in a Data role in a high growth consumer technology or e-commerce company; 5+ years of experience at a manager level
You naturally reach for AI in your work - at Babylist, every team uses AI daily. You're already using it to move faster and improve your output, and you stay curious about what's coming next.
Strong sense of ownership, intellectual curiosity and an ability to think creatively and critically and thrive in a fast-paced, dynamic environment and manage multiple priorities
High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context
Extensive experience in data analytics, big data technologies, and statistical modeling to drive business insights.
Strong knowledge of data governance, data quality management, and data strategy principles.
How You Will Make An Impact
Lead and develop 5 experienced analysts and data scientists - prioritization, coaching, quarterly goal-setting, and clean handoffs with stakeholders
Own a meaningful book of actionable analysis yourself across eCommerce, supply chain, and health - you stay close to the data, not managing from a distance
Partner directly with senior leaders in each area, with regular exposure to the executive team
Define and steward the KPI and reporting standards these functions run on
Advance our AI-native analytics roadmap, including self-serve tools that connect business teams directly to our data
Set the bar for what strong, AI-forward analytics work looks like - and champion it across the team, pushing analysts to share ideas, cross-pollinate approaches, and spread unlocks org-wide
Create a culture of Data Analytics excellence where the function is viewed as a strategic partner on analytical matters, providing guidance and assistance to all functional groups as needed
Solve complex business challenges by delivering accurate and timely analysis, business insights, and recommendations that deliver results, drive improvements, and influence leaders
Translate business priorities into a clear, prioritized analytics roadmap - weighing tradeoffs and making strong recommendations on what the team takes on and what waits
Why This Role
You're inheriting 5 strong analysts who are already delivering - this isn't a rebuild, it's a chance to level up and scale a team for the future growth of Babylist
This pod sits at the intersection of supply chain, health, and e-commerce, with direct exposure to senior business leaders
Babylist's data team is genuinely ahead of the curve on AI-native analytics - you'll help shape self-serve tooling most companies are just starting to think about
Real IC time is built into this role by design - you'll stay close to the work, not manage from a distance
Who We Are
Babylist is the leading platform for expecting and new families. More than 10 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, guidance, and expert recommendations. As a modern, AI-forward tech company, Babylist has expanded from a universal registry into a full ecosystem — the Babylist Shop, Babylist Health, Babylist Money, NYC and LA showrooms, branded content, and more — generating $750M in revenue in 2025. Building the generational brand in baby, Babylist is reshaping the $235B kids and baby market and helping parents feel confident, connected, and cared for at every step.
Our Ways of Working
Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.
Why You Will Love Working At Babylist
Our Culture
We work with focus and intention, then step away to recharge
We believe in exceptional management, and we invest in the tools and the time to connect with colleagues
We build products that positively impact millions of people's lives
AI is part of how we work, not a side experiment. You'll have leading tools like Claude and ChatGPT from day one, with no waiting on access, so the busywork gets handled and your judgment goes where it counts
Growth & Development
Competitive pay and meaningful opportunities for career advancement
We believe technology and data can solve hard problems
We're committed to career progression and performance-based advancement
Benefits
Company-paid medical, dental, and vision insurance
Retirement savings plan with company matching and flexible spending accounts
Generous paid parental leave and PTO
Winter Wonder Week: the whole company takes a paid week off at the end of the year, whether or not you celebrate anything, so everyone's out at once and comes back refreshed
Remote work stipend to set up your office
Perks for physical, mental, and emotional health, parenting, childcare, and financial planning
Important Notices
Recorded Interviews.
Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.
Interview Integrity.
AI is part of how we work at Babylist. We expect you to use it too. Your application and interviews should still reflect you and your own thinking. We'll tell you when AI is encouraged. Misrepresentation at any stage may result in removal from consideration for this and future roles.
How We Review Applications
We use AI throughout our hiring process to help review, screen, and assess applications. These tools support our team's review; they do not replace it, and every hiring decision is made by a person.
Connections at Babylist.
If you have a family member or close personal relationship with a current Babylist employee, please let your recruiter know. This helps us keep our process fair and transparent for everyone.
Protect Yourself from Scams.
All official outreach comes from the Babylist Talent Team via @babylist.com email addresses only. We will never ask for payment or personal financial information. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles at babylist.com/careers.
Location: London, United Kingdom
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Join us in our mission to transform the way people shop and eat, where impact, innovation and growth drive everything we do. Our Analytics organisation sits at the heart of Deliveroo powering decision-making across product, commercial and operations through experimentation and causal inference.
We’re looking for a
Senior Data Scientist
to join our
London
team (working hybrid, 3 days in the office). In this role, you’ll enable high-quality human-led decision-making to maximise impact.
We’re hiring multiple Senior Data Scientists across different areas of the business. Rather than hiring for one fixed team, we use the interview process to understand your strengths, interests and development areas, and then align you to the right scope, remit and team.
About Our Analytics Organisation
We have an outstanding analytics organisation, with a mission to enable the highest quality human and machine decision-making.
Our community is highly active, with guest lectures, study groups, mentorship programmes and a robust technical review process. Data Scientists can progress equally as technical leads or people managers.
Our data scientists come from all kinds of backgrounds but have excellence in common. Many are formally trained in data science, many are not.
What You’ll Be Doing
You will help answer questions like:
Which markets/cities should we enter next?
How can we incentivise good rider behaviour?
What is the impact of exclusive deals we have with restaurants?
How do we optimise our compensation policy to keep our customers happy and ordering with Deliveroo?
What are the trade-offs we face when choosing between growth and profitability? How should we decide between them?
How much should our pricing vary by distance and by market?
What is the optimum selection and variety of restaurants in a particular area?
How do we adapt our consumer app to better suit grocery shoppers?
What You’ll Need to Thrive
Significant experience in Data Science (or similar) roles.
Experience leading both simple and more complex experiment designs, with the ability to proactively unpick insights to steer strategic decision making
Great communication skills - in person, in writing, in code; to technical and non-technical audiences.
Through solid analysis, provide clear and actionable recommendations that influence the team's roadmap.
Effective problem-solving, demonstrating an ability to successfully address complex and ambiguous challenges.
Ability to think creatively and insightfully about business problems
Proficiency with analytical tools like R/Python and familiarity with SQL. Proficiency with Cursor/AI tools to deliver impactful, high-quality work efficiently is also valued
A pragmatic, flexible approach, where you most care about achieving impact
Excellent people skills — you'll be meeting with a range of both technical and non-technical stakeholders to translate business needs into data science problems
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
🌱
See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
🧠
Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
🌎
A culture built for builders
High standards, collaboration, flexible working and continuous learning.
💰
Share in the success you help create
Competitive salary and equity options, so you’re rewarded for the impact you make.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about
how we hire here
.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Bologna, Italy
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
WHY Deliveroo
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
What You’ll Be Doing
You’ll be joining the
Grocery & Retail
team.
This position is based in Bologna
We oversee relationships with high-volume strategic partners, using data-driven insights to navigate the rapidly evolving quick-commerce landscape.
Here’s what your day-to-day might look like:
Strategic Partnership Management:
Act as the primary consultant for a portfolio of different small and medium retail partners, building deep, long-term relationships.
Growth Consulting:
Use data manipulation and analysis to identify trends, increasing profitability and growth for both your partners and Deliveroo.
Revenue Generation:
Drive commercial value through upselling, cross-selling, and identifying new business opportunities within your portfolio.
Cross-Functional Leadership:
Collaborate with Marketing, Operations, and Customer Service to develop and implement bespoke solutions that solve partner challenges.
Operational Excellence:
Serve as the main point of contact for strategic partners, addressing complex issues with professional, timely, and scalable solutions.
What You’ll Need to Thrive
Essential:
Significant commercial experience
, with a background in retail, FMCG, or high-growth technology companies.
Knowledge of the food retail industry
, understanding the unique challenges and opportunities within the grocery sector.
Proven ability to manage long-term relationships
with strategic stakeholders and global brands.
Professional fluency in English
to collaborate with our global teams and partners.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧
Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱
Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠
Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎
Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire
here
.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Compensation
National Collective Agreement (CBA):
CCNL Commercio e Terziario
Classification Level:
Livello 3
The total target compensation (OTE (On-Target Earnings, ovvero la retribuzione totale prevista al raggiungimento del 100% degli obiettivi) for this role is €36,000 – €45,000 gross per year, of which the
base salary
range is €31,320 – €37,000.
The successful candidate's starting pay will fall within the pay range listed above and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.
This position is not eligible for consideration for an equity/RSU grant.
To learn more about our benefits, please do not hesitate to bring this up with your Talent Acquisition Partner!
The successful candidate's starting total target compensation (On-Target Earnings) for this role will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. This compensation is composed of a percentage based split between base salary and variable pay (where the base salary represents a percentage of the total range below. Eligible employees may earn variable compensation if they meet 100% of their performance targets. Actual earnings may be higher if targets are exceeded or lower if targets are not fully met.
Pay Range:
€36.000
—
€45.000 EUR
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at
careersatdoordash.com/recruitment-scam-awareness
.
Location: Hybrid - San Francisco, New York City
About Vercel:
Vercel is the agentic infrastructure company, freeing people and agents to ship what's next. For more than a decade we've helped builders move from idea to production with speed, security, and exceptional developer experience.
Now we're scaling our products for both agents and people to ship and run software, built in the open and trusted by OpenAI, PayPal, Ramp, Supreme, and millions of developers worldwide.
About the role:
As an Engineering Manager on the Next.js team, you’ll help build and lead the team behind the open source framework that powers millions of applications. This is a hands-on player/coach role: you’ll be an engineer first and a manager second, spending most of your time on technical leadership and engineering execution. You’ll guide the evolution of Next.js across rendering, caching, routing, build systems, and developer tooling, working with Product, Design, and engineers across Vercel. This is a hybrid role with 3 in-office days per week in San Francisco or New York City.
What you'll do:
Write production code, review pull requests, and debug difficult production issues and performance regressions, contributing directly to the framework and its supporting systems
Lead major technical initiatives from exploration through architecture, implementation, rollout, and production follow-through
Set technical direction across rendering, caching, routing, build systems, runtime behavior, and developer tooling, and raise the bar for code quality, testing, performance, and reliability
Coach engineers through pairing, design reviews, and code reviews, set clear expectations, support career development, and take part in hiring
Work in public with open-source contributors and partner with Product, Design, Infrastructure, and Developer Experience teams, so framework changes integrate cleanly with the Vercel platform
What you need:
8+ years of software engineering experience
Led engineers or small technical teams as a team lead, tech lead, staff engineer, engineering manager, or founder
Recent experience writing, reviewing, and shipping production code
Technical depth in React, framework architecture, or the systems behind a large-scale open source project, including rendering, caching, routing, build tooling, and runtime behavior
Built products or infrastructure for developers
Use AI tools in your own engineering workflow
Compensation & Benefits:
Competitive compensation package, including equity.
Inclusive healthcare package.
Learning and growth support, including mentorship and opportunities to attend events that build your network and skills.
Flexible time off.
The equipment you need to do your role, plus a work-from-home budget to outfit your space.
The San Francisco, CA base pay range for this role is $230,000 to $340,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside San Francisco may be adjusted based on employee location.
The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program, depending on the role. Your recruiter can share more details during the hiring process.
Disclosures:
Privacy:
Please review our
Job Applicant Privacy Policy
for more information on how we handle your data.
Equal Opportunity:
Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.
Location: Remote - Canada, Remote Americas
Who We Are:
Alpaca is a US-headquartered, global leader in agent-first brokerage infrastructure
for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more.
Amongst our subsidiaries, Alpaca is a licensed financial services company, serving hundreds of financial institutions across 40 countries with our institutional-grade APIs. This includes broker-dealers, investment advisors, wealth managers, hedge funds, and crypto exchanges, totalling over 10 million brokerage accounts.
Our global team is a diverse group of experienced engineers, traders, and brokerage professionals who are working to achieve our mission of opening financial services to everyone on the planet. We're deeply committed to open-source contributions and fostering a vibrant community, continuously enhancing our award-winning, developer-friendly API and the robust infrastructure behind it.
Alpaca is proudly backed by $400 million in funding from top-tier global investors including Portage Ventures, Spark Capital, Tribe Capital, Social Leverage, Horizons Ventures, Opera Tech Ventures, SBI Group, Derayah Financial, Unbound, Peak XV, Elefund, and Y Combinator.
Our Team Members:
We're a dynamic team of 400+ globally distributed members who thrive working from our favorite places around the world, with teammates spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond!
We're searching for passionate individuals eager to contribute to Alpaca's rapid growth. If you align with our core values—Stay Curious, Have Empathy, and Be Accountable—and are ready to make a significant impact, we encourage you to apply.
Your Role:
We're seeking a Senior Business Architect (Canada) for ACCC: someone who can go deep on brokerage operations across accounts, trading, clearing, settlement, custody, and asset servicing, and can turn that operating knowledge into clear requirements and turn that into clear requirements Product and Engineering can build.
You are the bridge between how the Canadian brokerage actually works and the product roadmap. You lead structured discovery with counterparts and work out how partner firms, account opening, clearing, custody, and day-to-day operations fit together, then write that down as epics, user stories, acceptance criteria, edge cases, and open decisions.
Success is measured by: requirements and designs teams can build without guessing; a clear split between what the system does and what people still do at launch; solution options that Product and Engineering can sequence; and a backlog tied to ACCC milestones and capabilities.
What You'll Walk Into
You won't be starting from zero. You'll be owning live problems:
Operations scope:
defining what ACCC must support across accounts, trading, clearing, settlement, custody, books and records, and asset servicing.
Partner firm handoffs:
what partners send us, what we send back, and who does what across accounts, trades, cash, and securities.
Account and trade lifecycle:
account opening, settlement in Canada through CDS, failed trades, transfers, and corporate actions such as dividends and splits.
Platform gap analysis:
comparing today's Alpaca platform with Canadian brokerage operations requirements to decide what we reuse, change, or build.
Launch scope:
separating what must work on day one from what follows, including registered accounts (TFSA, RRSP, RESP), more products, and more partner services.
Open decisions:
logging each one with an owner so it gets closed or consciously deferred.
What you’ll own
Requirements across ACCC’s brokerage operations, and what comes next:
Map brokerage operations end to end across these areas: broker onboarding, account carrying, trade clearing/settlement, custody of cash/securities, books & records, financing (if in scope), corporate actions, transfers, exceptions, and reporting
Help define target operating models and capability designs: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally
Turn regulatory and operational obligations into product requirements: what the platform must do, what stays manual (for now), what is control vs. feature, what is Canada-specific vs. reusable globally
Write epics, user stories, acceptance criteria, and edge cases that Product and Engineering can build against.
Produce the artifacts teams actually use: process maps, capability matrices, requirement specs, data/field definitions, state machines, exception catalogs, RACI for build vs. run, and decision logs
Work with Product Managers and Engineering to sequence MVP → launch → scale: must-haves for go-live vs. post-launch backlog across these operating areas (e.g. additional account types, asset classes, IB services, automation)
Interface across Product, Engineering, Ops, and Compliance: translate business need into buildable scope; escalate open decisions with clear owners and options
Run structured discovery: workshops, SME interviews, gap analysis vs. current Alpaca platform, peer operating models where useful
Keep requirements
automation- and AI-aware
: flag where STP, rules, and AI-assisted exception handling should be designed in—not bolted on later
Flag where straight-through processing, rules, and AI-assisted exception handling should be designed from the start.
Maintain a living requirements backlog tied to ACCC milestones, risks, and open decisions
Who you are (Must-Haves)
Excited about what Alpaca is building and about standing up Canadian brokerage operations.
Comfortable operating as a senior IC reporting to the President — driving clarity across Product, Engineering, Ops, and Compliance without needing a formal team.
Bachelor's degree in computer science, engineering, finance, or equivalent.
8+ years as a business architect, business analyst, consultant or in product operations within brokerage, clearing, custody, or capital markets.
Comfortable translating brokerage operating processes and regulatory requirements into product language (you don’t need to be a lawyer or CCO)
Strong structured analysis: flows, entities, states, exceptions, controls, and what breaks if a step is missing.
Clear writing: specs, diagrams, and decisions others can execute against.
Collaborative with Ops SMEs, PMs, Engineering, and Compliance; curious enough to dig; disciplined enough to close loops
Bias to precision over vague “requirements fluff”; you know when something is a product change vs. an ops procedure vs. a policy decision
Judgment to tell a product change from an operating procedure or a policy decision.
Strong communication and collaboration skills across operations, product, engineering, and compliance.
Who you might be (Nice-to-Haves)
Experience on a carrying, self-clearing, or custody build.
Canadian dealer, carrying broker, or introducing broker experience.
Prior business architecture or enterprise/solution architecture exposure in capital markets
Familiarity with CDS or Canadian settlement workflows.
Experience with registered accounts or Canadian tax requirements (TFSA, RRSP, RESP).
Background with API or platform brokerage products.
Experience working at a fintech, startup, or greenfield launch.
AI-native workflow: recurring use of tools like Cursor, Claude, or ChatGPT in spec drafting, discovery synthesis, and gap analysis.
Experience shaping greenfield capability roadmaps with executive sponsors
How We Take Care of You:
Competitive Salary & Stock Options
Health Benefits
New Hire Home-Office Setup: One-time USD $500
Monthly Stipend: USD $150 per month via a Brex Card
Alpaca is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Recruitment Privacy Policy
Location: Remote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As Anthropic grows, more of the work our own teams do every day runs through internal software, and that software has to keep up. We are building that software, and we are building it Claude-first: Claude should take on as much of the repetitive, multi-step work as it safely can, and people decide what needs a human.
We’re looking for Staff+ full-stack engineers to drive this work. You’ll build across the stack: the products people use and the agents that work alongside them. You’ll work directly with the teams who rely on what you build. Many of these workflows write to business-critical data, so correctness matters as much as speed.
This is a greenfield opportunity: you’ll shape the underlying systems, ship agents that take real work off people’s plates, and design how people and agents get the right context to make good decisions.
Key responsibilities
Design and ship internal products end to end, from the data model to the UI, for workflows that teams across Anthropic depend on.
Put Claude to work on real tasks, such as gathering the context a decision needs, drafting the next step of a multi-step process or keeping records consistent across the systems teams already use, and decide where an agent should act and where a well-designed UI is the better answer.
Make agents safe to trust with real work: scoped access to data, guardrails, evals, audit trails, and clear points where a person confirms before anything happens.
Build one set of shared capabilities that people and agents both use, exposed as APIs and MCP tools, so the same rules and approvals apply to whoever makes the call.
Treat speed and polish as product requirements. Spend time with the people who use what you build, find where their work slows down, and remove those steps.
Build for correctness. When a workflow writes to business-critical data, a mistake travels into other systems, so you’ll know where idempotency, reconciliation and audit trails matter and where they don’t.
Integrate with the third-party systems teams already rely on, and build the layer on top of them where people and agents get their work done.
Set technical direction for a product area over multiple quarters, lead engineers across teams through large, ambiguous projects, and make the engineers around you better through design reviews, code review and mentorship.
Operate what you ship: own the reliability of the workflows people depend on and be on call for them.
Minimum qualifications
Experience shipping production software as a backend-leaning full-stack engineer, comfortable designing a data model, an API and the UI on top of them.
Experience building software on LLMs or agents, and a point of view on when an agent should act on its own and when it should ask first.
Experience leading the design and delivery of complex, user-facing products across the full stack, through requirements that shifted while you built.
Experience designing for correctness and data integrity from the start, in systems where errors are costly and hard to undo.
Experience working closely with non-engineering partners, turning ambiguous needs into clear requirements and reaching decisions together.
Preferred qualifications
Experience building internal tools or platforms that other teams rely on. A plus, not a requirement; strong product generalists are just as welcome.
Experience taking an agent into production for a high-stakes workflow, including the evals and guardrails that made it safe to ship.
Experience building a zero-to-one product, or rebuilding one that people already depended on every day.
Experience building on top of third-party platforms through their APIs, and knowing when to extend a system and when to build your own.
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$405,000
—
$485,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: San Francisco; Austin; Seattle; United States; New York; Toronto
Workplace: Remote
WHO ARE WE?
Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems.
We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that.
We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft.
We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us!
About the Role:
Cohere is at the forefront of AI innovation, building cutting-edge language models and AI systems. Our Finance team plays a critical role in supporting our rapid growth and ensuring operational excellence. We value technical expertise, collaborative problem-solving, and a commitment to accuracy and compliance. This role offers the opportunity to make a significant impact on our financial infrastructure while working at the intersection of finance and transformative technology. As we scale our business and navigate an evolving financial landscape, you'll play a pivotal role in driving operational excellence and serving as a key partner on accounting implications of major business decisions.
In this role, you will:
- Own assigned areas, including journal entries and complex balance sheet reconciliations, together with the related internal controls.
- Prepare the consolidated financial statements, including the statement of cash flows, and support various management reporting requirements
- Analyze fluctuation and variances and explain drivers and methodology to accounting leaders and finance partners
- Maintain the chart of accounts, supporting account mapping, entity setup, and system changes
- Record and reconcile intercompany transactions, including recharges, loans, and cost allocations
- Run monthly intercompany matching and settlement, and resolve differences with counterparties across entities
- Support eliminations in consolidation, and foreign currency remeasurement and translation, ensuring NetSuite processes operate correctly
- Serve as the operational lead for close activities in Numeric, NetSuite, and related systems, maintain the close calendar and checklist, and flag risks or delays to the accounting leaders early
- Partner with technology and systems teams to identify, pilot, and deploy automation and AI-enabled solutions across reconciliations, recurring analyses, exception triage, flux commentary, and evidence gathering.
- Implement and maintain robust accounting policies, procedures, systems, and internal controls
- Collaborate with cross-functional teams to ensure financial accuracy and support business growth
- Leverage technology solutions to enhance accounting efficiency and accuracy
You may be a good fit if you:
- Have 5+ years of progressive accounting experience, with prior leadership in fast-paced environments
- Hands-on experience with month-end close, GL accounting, and account reconciliations, using close management tools such as Numeric
- Working knowledge of US GAAP, with experience preparing financial statements and supporting ad-hoc financial reporting requests
- Experience with multi-entity accounting, including intercompany reconciliation, eliminations, and foreign currency
- Experience with leveraging AI tools to build and improve workflows to achieve operational efficiency and accuracy
- Demonstrate excellence in problem-solving and process improvement methodologies
- Show proficiency with financial systems (Netsuite preferred, but not required)
- Exhibit strong communication skills and ability to collaborate across departments
- Thrive in high-growth, dynamic environments with evolving priorities
- Have experience building scalable accounting processes in technology companies
FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS:
- A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch.
- Full health and dental benefits, including a separate budget for mental health.
- RRSP matching, 401K, Pension Scheme.
- 100% Parental Leave top-up for up to 6 months, for either parent.
- Annual enrichment benefits:
Arts & culture, fitness/wellness, quality time, and a workspace improvement credit.
Education & learning stipend for conferences, courses, and coaching.
- 6 weeks of paid vacation (30 working days!)
- Budget for traveling to other offices if you are remote, plus an annual company offsite.
HOW AND WHERE WE WORK:
- Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon.
- For those in the office: a daily lunch program, plenty of snacks, and regular community and social events.
- For those not near an office: a co-working benefit so you can work alongside others in your city.
- Everyone receives a $500 home office stipend to set up your workspace properly.
If any of the above doesn’t line up exactly with your experience, we still encourage you to apply.
We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs.
We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider.
Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Location: Remote - US
Who we are
At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to
hundreds of thousands of businesses
and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to
remote-first work
, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
.
Hiring and how we work
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Also, while we are a remote-first company, you may be asked to report in person on an ad-hoc basis for team gatherings, functional off-sites or customer meetings.
.
See yourself at Twilio
Join the team as Twilio’s next Fraud Specialist, Supplier Operations & Governance (P4).
About the job
We are actively recruiting for this role to fill an existing vacancy. This position will be responsible for working constructively with our customers and partners to resolve billing issues and fraudulent misuse of services.
We are seeking a sharp, highly data-oriented, and tenacious Fraud Specialist to join our team. Unlike a traditional billing or collections role focused on routine outreach or simple invoice review, this position is a hybrid of financial investigation, root cause analysis, and strategic dispute negotiation. In this role, you will look for billing discrepancies, investigate Artificially Inflated Traffic (AIT) or IRSF (International Revenue Share Fraud), dig deep into messaging and call data, project manage high-value customer and vendor disputes, and build data-backed cases to resolve discrepancies. You will build dashboards to communicate key metrics and drive action. If you love solving complex data puzzles, negotiating with external parties, and finding win-win outcomes, this is the role for you.
You will be part of a company that is the category leader in Communications Platform as a Service (CPaaS), an organization working with the largest customers and partners, and a team of operators and former consultants that have delivered exceptional impact. If you have an extreme owner / founder mindset and a desire to solve big challenges, you’ll find yourself at home.
Responsibilities
In this role, you’ll:
Advise account managers, accounting, and management on best practices to handle billing disputes
Negotiate with customers and carriers with an understanding of resolution levers available as per contractual terms and industry norms
Identify, analyze, and handle fraudulent misuse (such as Artificially Inflated Traffic) and billing errors (such as rate differences) with both vendors and customers
Own the end-to-end lifecycle of customer and vendor disputes from intake of disputes to initiating disputes, tracking progress, and ensuring timely, documented resolution
Uncover and resolve discrepancies, overcharges, and unpaid balances with carriers and customers due to quantities, rates, currency, and other root causes
Dig into call and messaging data to identify why bills don’t match or find evidence of fraud
Build dashboards that communicate key metrics related to the lifecycle of disputes
Read contracts and interpret what should be the invoice versus what it is
Act as the primary point of contact to negotiate dispute resolutions, settlements, and payment terms in accordance with company practices
Partner closely with data analytics, engineering, and accounting to reconcile accounts
Qualifications
Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
*Required:
8+ years of professional experience in telecom operations, fraud operations, customer success, vendor management, procurement, collections, or consulting.
Sharp written and verbal communication skills.
Experience negotiating disputes constructively with customers or vendors.
Experience in collections, dispute resolution, or billing analysis.
Experience in project management.
Experience wrangling data with Excel / Google Sheets, Looker or SQL.
Desired:
Understanding of the A2P SMS ecosystem, international traffic routing, international revenue share fraud (IRSF), artificially inflated traffic (AIT) and the ecosystem profit chains.
Understanding of industry standards with respect to AIT and fraud handling such as frameworks from i3forum, GSMA, MEF or ITW Global Leaders’ Forum.
Understanding of Call Detail Records (CDRs) and ability to build strong dispute case files.
Experience working with workflow platforms like Airtable or building dashboards.
Experience in telecom, technology, or consulting industries.
Experience with advanced data analysis like Python or scripting
Experience with AI and automation tools to accelerate productivity.
Location
This role will be remote, but is not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
Travel
We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.
What We Offer
Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Compensation
*Please note the salary range information provided applies only to candidates residing in California, Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington D.C., and Washington State due to local requirements. Compensation for candidates in other locations will be discussed during the hiring process. Please note that hiring for this role is not restricted to the locations listed above.
The estimated pay ranges for this role are as follows:
Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.
108,720.00
- $
135,900.00
.
Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $
115,120.00
- $
143,900.00
.
Based in the San Francisco Bay area, California: $
127,920.00
- $
159,900.00
.
This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.
Application deadline information (required for ALL US jobs)
Applications for this role are intended to be accepted until November 30, 2026, but may change based on business needs.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call
Twilio Magic
. Additionally, we empower employees to build
positive change in their communities
by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for,
please consider other open positions.
.
Stay alert to recruitment fraud
We care about your safety. Scammers sometimes impersonate Twilio recruiters through fake job postings, emails, websites, or messages. Please ensure you are engaging with an official @
twilio.com
email address. We will never ask for payment, gift cards, cryptocurrency, or banking information during the recruiting process. We do not make job offers without a formal interview process or conduct interviews exclusively through text-based messaging apps.
.
Twilio is proud to be an equal opportunity employer.
We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Location: Amsterdam
ABOUT MISTRAL
Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector, co-creating customized AI systems that they can run on their terms.
We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited.
THE ROLE
As an Enterprise Success Manager at Mistral, you own what happens to our most strategic enterprise accounts after the build: you make deployed AI stick in real workflows, keep production ARR healthy, defend renewals, and source the expansion signals Sales closes.
Mistral's Solutions teams create high-value AI use cases with our customers. Your job is to make those investments successful beyond delivery — adopting what has been built, operating it with confidence, measuring its business impact, and scaling value across the organization. You will work with customer sponsors, business teams, IT and security stakeholders, and across Mistral with Solutions, Product, Engineering and Support.
This is not a high-volume, ticket-queue customer success role. Portfolios are small and deep. It calls for a strategic account mindset, the technical judgment to navigate complex deployment environments, and the energy to build the customer success function as Mistral grows.
You will join on one of two tracks (and can move between them):
- Adoption track — embedded in flagship transformations while Solutions is still delivering. You own the adoption and change-management motion around the build: user waves, enablement, champions, training programs, and the measurement that proves value is landing.
- Operational track — you take accounts through a structured handover once Solutions completes delivery, and own the run phase end-to-end: operational health, value realization, renewals, and expansion signals.
In both tracks you operate in close partnership with Solutions: they deliver and hand over; you own post-handover; they re-engage on expansion signals. Occasionally, account teams will also pull you into late-stage pre-sales — authoring the customer training and scale-up plan that gives a buyer confidence in the rollout, a motion already credited in a major European win.
WHAT YOU WILL DO
OWN THE CUSTOMER SUCCESS AND VALUE PLAN
- Build a clear view of each account's objectives, stakeholders, deployed use cases, commitments and risks. Translate it into a shared success plan with owners, milestones and measurable outcomes.
- Establish a practical operating cadence with customer sponsors, business owners, IT and delivery teams. Lead success reviews that make progress, risks, decisions and next steps clear.
- Define a baseline and track the outcomes that matter for each use case: adoption and usage against entitled seats, customer satisfaction, operational health and business impact. Turn the evidence into a clear value narrative.
MAKE DEPLOYMENT REALITIES PART OF THE SUCCESS PLAN
- Understand how each customer's deployment model — on-premises, VPC or serverless — affects the products and use cases they can access, operate and scale. Validate the specifics with the technical teams rather than assuming feature parity or identical operating models.
- Identify the practical implications of deployment choices: security and data requirements, access and integrations, release and upgrade cadence, available features, capacity, observability and support processes. Explain the trade-offs clearly to customer and Mistral stakeholders.
- Translate those constraints into an actionable adoption plan: align enablement and release communications with the version the customer actually runs, account for security approvals and upgrade windows, and agree how to measure usage when telemetry is limited.
- Spot risks early, qualify their impact on adoption, renewal or value, and coordinate the right Solutions, Product, Engineering or Support owners to resolve them. Set clear expectations without making unvalidated technical or roadmap commitments.
DRIVE ADOPTION, AUTONOMY AND SUSTAINED VALUE
- Help customer teams move from a delivered use case to regular, effective use. Identify the users, workflows and change-management needs that determine whether it sticks.
- Coordinate onboarding, training, product updates and hands-on enablement with the right Mistral and customer teams. Develop customer champions and train-the-trainer motions so adoption scales beyond direct Mistral involvement.
- Prepare the transition from delivery to run: clarify operational ownership, support and escalation paths, and the resources users need to succeed independently.
- Monitor adoption and customer health, investigate where usage or value is falling short, and lead a coordinated plan to address the causes.
DEFEND AND GROW THE COMMERCIAL RELATIONSHIP
- Own the renewal motion for your accounts: know every renewal date, the auto vs non-auto renewal terms, and the risk story behind each one. Run the renewal play early — no surprises at renewal time.
- Track and improve account NRR. Identify new use cases, teams and expansion opportunities, and share them with the account team grounded in demonstrated value.
- Lead business reviews with the account team: value delivered, risks owned, decisions needed, roadmap asks.
BRING THE CUSTOMER VOICE INTO MISTRAL
- Gather and qualify feedback from users, technical teams and sponsors. Distinguish enablement needs from product gaps, deployment constraints and support issues, and route each to the right owner.
- Track important requests and communicate progress and limitations back to the customer, while Product and Engineering retain ownership of product and technical decisions.
BUILD THE COMPANY AS WELL AS THE ACCOUNT
- Create the playbooks, success plans, handover practices and measurement approaches that are missing. Test them with customers, improve them, and make them reusable across accounts.
- Bring structure to ambiguity: identify what needs to happen, make a plan, mobilize the right people and follow through — without waiting for a perfect process or detailed instructions.
- Roughly a fifth of your time is protected, rotating build time for exactly this work; it is part of the job, not extra to it.
WHAT WE'RE LOOKING FOR
- 5+ years of experience in customer-facing roles, such as Customer Success, Delivery/Implementation, or Solutions Consulting, ideally in a technical AI or SaaS environment.
- Experience owning outcomes for enterprise customers of technical products or deployed solutions — adoption and commercial outcomes (retention, renewal, expansion), not relationship management or activity reporting.
- Strong technical fluency in enterprise deployment models. You can identify what a deployment type (on-premises, VPC, serverless) means for available features, telemetry, upgrades and security reviews, and you validate specifics with technical teams instead of assuming parity.
- Ability to engage credibly with architects, engineers, IT and security teams, while translating technical trade-offs into clear business implications for executives and users. You know when to bring in a deeper technical expert.
- Strong ownership and builder energy. You have created structure or improved a process in an ambiguous, fast-moving environment and are motivated to build a company, not wait for clear directions.
- Excellent communication, stakeholder management and execution skills. You align teams without formal authority, surface risks early and drive decisions through to completion.
- Analytical and commercially minded: you can define meaningful success metrics, assess customer health, and are comfortable carrying renewal and NRR accountability.
- Fluent English; professional French strongly preferred (a significant share of our enterprise base is French-speaking).
NICE TO HAVE
- Experience with AI, machine learning, data platforms or complex enterprise software, including production deployments in regulated or security-sensitive environments.
- Experience working alongside deployment, engineering or professional services teams on custom use cases, and the transition from implementation to ongoing operation.
- Experience building adoption, change-management or customer education programs across large organizations.
- Experience at a forward-deployed, solutions-led company.
WHAT WE OFFER
We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks.
For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link.
PRIVACY POLICY
Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Location: United States
Workplace: remote
About Lyra Health
Lyra Health is a leading provider of evidence-based mental health care, serving more than 20 million people globally in partnership with employers and more than 100 million through health plan and partner relationships. The company has delivered more than 15 million sessions of mental health care, published more than 35 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions.
About the Role:
Lyra is at the forefront of increasing access to evidence-based, efficacious mental health services on a large scale. Lyra has developed innovative blended models of coaching and psychotherapy that combine leading clinical expertise with routine outcomes monitoring and engaging clinical digital tools. Scientific publications on Lyra’s mental health coaching (Coaching Effectiveness), (Coaching Outcomes), psychotherapy [(Blended Care effectiveness), (Examining Blended Care impact)], (medication management), and overall workforce mental health programs [(Presenteeism impact), (Impact of psychotherapy)] provide strong evidence for the clinical effectiveness of these evidence-based treatment programs.
We are looking for an experienced psychologist with a passion for writing, intervention development, and skills training to contribute to our care programs (including but not limited to our parent coaching program, other programming related to youth and families, as well as adult programs). For this role, strong expertise in child evidence-based mental health interventions is required. This position will be dedicated to writing on clinical topics and upholding a high quality bar for clinical content and programming.
You will be part of a highly skilled, creative, and collaborative team with an established track record for developing effective and engaging interventions and digital clinical materials on emotional wellness and psychotherapy skills. By directly reaching tens of thousands of clients, your work on interventions and digital clinical materials will help create meaningful positive change on a large scale.
Responsibilities:
Writing new, engaging clinical content including storytelling and dialogue
Developing clinical curriculums and outlines for digital clinical materials
Identifying and proposing clinical topics for materials related to evidence-based care (e.g., parenting and managing child externalizing symptoms, youth and families more broadly, adult mental well-being)
Reviewing, updating, and editing clinical content to ensure adherence to up-to-date treatment standards
Receiving and incorporating significant feedback on your proposals and writing
Conducting trainings to help disseminate the use of digital clinical materials
Collaborating cross-functionally to produce educational materials and support clinical programming
Completing extensive literature reviews to inform outcomes measure selection for a variety of child mental health presentations
Conducting presentations and reviewing written content for customers/broader public audience
Qualifications:
PsyD, PhD in Clinical / Counseling / School psychology
Must have a specialization in pediatric mental health
Passionate about increasing access to child mental health and family-based interventions
Very strong clinical training and experience with providing evidence-based treatments for child mental health across a variety of clinical presentations (e.g., behavioral parent training, behavior therapy, exposure-based CBT, IPT, ACT, DBT, ERP)
Excellent writer with demonstrated writing experience, passionate about writing on clinical topics
3+ years of postdoctoral clinical experience in providing evidence-based treatments for child mental health disorders
Experience with creating clinical materials for and training providers to deliver child mental health interventions is a plus
Able to think outside the box to create innovative and accessible mental health solutions, openness to working with coaches and paraprofessionals to implement evidence-based skills
Comfortable with technology
Thrives in a fast-paced environment - we move quickly to develop and evaluate clinical programs thus we seek people who are comfortable with constant change, feedback, and improvement
Independent, open-minded, non-judgmental, compassionate, and flexible, with excellent interpersonal skills (communication and listening)
Functions well in cross-functional contexts (collaborative); previous experience in digital mental health teams (working with Product, Engineering, Marketing, etc.) is a plus
Note on Generative AI for Applicants
While this role is dedicated to the clinical application of generative AI, we are seeking the unique clinical expertise and nuanced clinical judgment that only highly-trained clinicians can provide. As such, we ask that you do not use generative AI to develop your application materials (including cover letter) or when responding to interview questions.
"We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.
By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. Through this application, to the extent permitted by law, we will collect personal information from you including, but not limited to, your name, email address, gender identity, employment information, and phone number for the purposes of recruiting and assessing suitability, aptitude, skills, qualifications, and interests for employment with Lyra. We may also collect information about your race, ethnicity, and sexual orientation, which is considered sensitive personal information under the California Privacy Rights Act (CPRA) and special category data under the UK and EU GDPR. Providing this information is optional and completely voluntary, and if you provide it you consent to Lyra processing it for the purposes as described at the point of collection, for example for diversity and inclusion initiatives. If you are a California resident and would like to limit how we use this information, please use the Limit the Use of My Sensitive Personal Information form. This information will only be retained for as long as needed to fulfill the purposes for which it was collected, as described above. Please note that Lyra does not “sell” or “share” personal information as defined by the CPRA. Outside of the United States, for example in the EU, Switzerland and the UK, you may have the right to request access to, or a copy of, your personal information, including in a portable format; request that we delete your information from our systems; object to or restrict processing of your information; or correct inaccurate or outdated personal information in our systems. These rights may be subject to legal limitations. To exercise your data privacy rights outside of the United States, please contact globaldpo@lyrahealth.com. For more information about how we use and retain your information, please see our Workforce Privacy Notice."
As a full-time Sr. Clinical Product Manager, you will be employed by Lyra Health, Inc. The anticipated annual base salary range for this full-time position is $119,000 - $164,000. The base range is determined by role and level, and placement within the range will depend on a number of job-related factors, including but not limited to your skills, qualifications, experience and location. This role may also be eligible for discretionary bonuses.
Annual salary is only one part of an employee’s total compensation package at Lyra. We also offer generous benefits that include:
Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
We like to spread joy throughout the year with well-being perks and activities, surprise swag, regular community celebration…and more!
We can’t wait to meet you.
Location: San Francisco
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an AI Enablement Manager to support our mission.
This role is based in New York or San Francisco and open to those who are able to be in-office 3 days per week on a hybrid work model.
About the Team
The IT team makes sure every Patreon employee has the tools they need to build and support our product. We sit alongside Workplace, People Operations, and Systems which gives us a view across every business function and the access to act on what we see. You’ll join a team that already administratively owns the AI stack, the identity and access layer, and the systems that connect them.
About the Role
Patreon runs on a modern AI stack (Claude, Zapier, Replit, Gemini, Databricks and more), and most of the company uses it daily. What we have not yet built is the connective tissue between the people who know their workflows best and the practices that turn those workflows into durable, governed tools.
This role owns that connection. You will work alongside teams across the company to redesign how work gets done, in two directions at once: building new workflows and tools with AI, and making existing workflows AI-enabled so that the systems people already rely on become faster and smarter. Some of that you will build yourself. Some of it will help enable non-eng teams to build. All of it you will ship with the same discipline necessary to maintain systems over time: version control, review, testing, staged rollout, monitoring and a clear ownership.
The scope is company-wide and the role is an individual contributor with real autonomy. You will set the roadmap, run intake, and be accountable for a portfolio of deliverables and the metrics behind them.
These deliverables support Patreon's push for operating leverage: a company where every function gets measurably more done as AI becomes part of how work happens, without trading away data integrity or trust. Rough time allocation is a guide, not a rule.
PARTNER WITH ENGINEERING TO ENABLE NON-ENG TEAMS TO BUILD INTERNAL TOOLS (ABOUT 25%)
- Operate as the standing bridge between business functions and Engineering. Write problem statements, MVP definitions, data contracts and success criteria that engineers can build to support non-eng tooling.
- Carry prototypes into internal production in partnership with Engineering: participate in design and code review for internal tools, and own the business side of launch and post-launch iteration
- Co-own, with Engineering and Security, the standards for how AI-enabled workflows touch production data: data classification, read and write permissions, connector and agent approval, audit logging, retention, and what must never leave a governed environment
- Help Engineering prioritize internal tooling work by bringing quantified business impact, clear scope and committed business owners to the table
DISSECT WORKFLOWS AND CO-BUILD AUTOMATION WITH THEIR OWNERS (ABOUT 30%)
- Map high-friction workflows end to end with the people who run them, and identify where AI removes steps, where it augments judgment, and where it should stay out
- Co-build with the owner using no-code and low-code platforms (Zapier, Claude, Replit, Google Workspace, Slack). The owner leaves able to run, monitor and extend what you built together
- Make existing systems AI-enabled where that beats building something new: layering agents, summarization, classification or routing onto tools teams already use
- Run a lightweight intake and prioritization process for requests, scored on impact, effort, data readiness and risk
- Carry light product and project management for each build: scope, milestones, stakeholder updates, launch, and a named owner afterward
- Maintain a shared library of reusable automations, prompts, agents and templates with clear ownership and discoverability
RAISE AI LITERACY AND DEVELOP POWER USERS (ABOUT 20%)
- Design and deliver role-based enablement for low-adoption users, built around their actual work rather than generic tool training
- Identify and develop at least one power user per function, with a defined path from first use to independent builder
- Publish company-wide skills, prompts and workflow templates, with a cadence for keeping them current as tools change
- Run office hours, demo days and show-and-tell sessions that surface what teams have built and what they need next
MEASURE ADOPTION AND REPORT IMPACT (ABOUT 10%)
- Own adoption metrics across the AI stack: active use by function, depth of use (templates reused, automations running, agents in production), and outcome impact (cycle time, ticket deflection)
- Extend the existing AI adoption dashboard and publish a monthly readout to leadership with recommendations on where to invest, simplify or stop
- Quantify the impact of individual builds so the portfolio can be ranked on evidence
GOVERN, ASSESS AND PLAN (ABOUT 15%)
- Own the tool cost and benefit view: usage against spend by platform, consolidation recommendations, renewal inputs
- Run a periodic assessment of AI maturity by function and maintain a rolling 6 to 12 month roadmap for enablement and internal tools
- Design and apply change management for new tools and workflow changes, including comms, training sequences and feedback loops
- Partner with Talent on AI fluency interviewing: contribute to rubrics, calibrate interviewers and help assess candidates for roles where AI fluency is a hiring criterion
What you’ll need
- 6+ years in roles such as business systems, internal tools, technical program management, solutions engineering, operations or enablement, with a track record of building things other people adopted
- Hands-on fluency with current AI tools and no-code and low-code automation platforms (for example Zapier, Make, n8n, Claude, ChatGPT Enterprise, Replit or similar). You have built working automations and agents for real business processes, and you can show them
- Working familiarity with how software is deployed: version control, code review, testing, environments, staged releases, monitoring and rollback. You do not need to write production software, but you can read and lightly modify code (Python, SQL, JavaScript), work with APIs, and hold your own in a design review
- Experience translating between business stakeholders and engineers: writing requirements, defining MVPs, negotiating scope
- Analytical skill to define instrumentation, pull usage data (SQL or spreadsheets), and present a clear "so what" to leadership
- Experience designing learning or enablement programs that changed behavior, with evidence beyond attendance
- Familiarity with data governance and responsible AI practices in a business context: data classification, permissions, vendor evaluation, risk review
- Ability to set your own priorities in an ambiguous space, run multiple workstreams, and keep stakeholders informed across teams
Bonus if you have:
- Experience working closely with cross-functional partners in roles that are typically non-technical, so you understand how their work actually flows and where the friction lives
- Experience with Databricks, Workday, Ashby, Lattice or similar enterprise systems
- Experience building champions networks or power-user programs
- Prior work on hiring rubrics or interview design
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office three days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: United States
Are you interested in working directly for a single sponsor while having the security and additional career opportunities that working for a global CRO can bring? Our team says it’s the best of both worlds….
ClinChoice is searching for a
Principal Biostatistician Consultant – Oncology (Solid Tumors)
to join one of our clients.
Position Overview
We are seeking an experienced Principal Biostatistician with strong expertise in oncology clinical development, particularly solid tumor studies, to provide statistical leadership and strategic support across clinical trials.
The ideal candidate will have extensive experience in the design, execution, analysis, and reporting of oncology clinical trials, along with a strong understanding of oncology endpoints, regulatory requirements, and clinical development strategies.
This role requires close collaboration with Clinical Development, Data Management, Statistical Programming, Regulatory Affairs, and other cross-functional stakeholders to ensure high-quality statistical deliverables throughout the clinical development lifecycle.
Key Responsibilities
Provide statistical leadership and strategic input into the design and execution of clinical trials in oncology, particularly solid tumor indications.
Lead and contribute to the development of clinical study protocols, statistical analysis plans (SAPs), and other statistical documents.
Provide statistical expertise in clinical trial design, including Phase I, II, and III studies.
Develop and review statistical methodologies for oncology endpoints, including Overall Survival (OS), Progression-Free Survival (PFS), Objective Response Rate (ORR), Duration of Response (DoR), and Disease Control Rate (DCR).
Apply appropriate statistical methodologies for time-to-event analyses, including Kaplan-Meier estimates, Cox proportional hazards models, and log-rank tests.
Provide statistical input on interim analyses, sample size calculations, power calculations, and adaptive trial designs, where applicable.
Oversee statistical analyses and ensure the accuracy, consistency, and quality of statistical outputs, including TFLs.
Collaborate with statistical programmers to ensure the implementation of statistical analysis plans and delivery of high-quality ADaM datasets and TFLs.
Interpret clinical trial results and contribute to clinical study reports (CSRs), regulatory submissions, and scientific publications.
Provide statistical guidance and mentorship to junior statisticians and cross-functional team members.
Ensure compliance with applicable regulatory guidelines, ICH-GCP, and industry standards.
Required Qualifications and Experience
PhD or Master's degree in Biostatistics, Statistics, or a related quantitative discipline.
Extensive experience in clinical development within the pharmaceutical or biotechnology industry.
Strong experience as a Biostatistician supporting oncology clinical trials, particularly solid tumor studies.
Significant experience in Phase I, II, and III clinical trial design, analysis, and reporting.
Strong knowledge of oncology endpoints, including OS, PFS, ORR, DoR, and DCR.
Hands-on expertise in survival analysis, including Kaplan-Meier methodology, Cox regression, and log-rank testing.
Experience developing protocols, SAPs, and statistical sections of clinical study reports.
Strong knowledge of CDISC standards, including CDASH and ADaM, and regulatory submission requirements.
Proficiency in SAS and/or R for statistical analysis.
Experience working with cross-functional clinical development teams and providing statistical leadership.
Excellent communication, presentation, and problem-solving skills.
The Application Process
Once you have submitted your CV, you will receive an acknowledgement that we received it. If you have the requirements we need, you will be invited for phone interview as the first step. Unfortunately, due to the number of applications we receive, we cannot reply to everyone individually if you are not successful.
Who will you be working for?
About ClinChoice
ClinChoice is a global full-service CRO specializing in clinical development and functional solutions for pharmaceutical, biotechnology, medical device, and consumer health companies. We have over 28 years of proven high-quality delivery and results across all our services, with over 4,000 professionals in more than 20 countries across the Americas, Europe, and Asia-Pacific.
Our Company Ethos
Our mission drives our culture: to contribute to a healthier and safer world by accelerating the development and commercialization of innovative drugs and devices. Our employees are the most valuable company asset and they are the fulcrum around which all ClinChoice activities are built and close management and training is the core instrument to develop and maintain highly-qualified personnel. The continuous training keeps the resources qualified in terms of competence and expertise and gives all personnel the clear tools needed to manage both internal and client processes with the same methodology. The success of these core values is evidenced by our below industry average turnover rates.
ClinChoice is an equal opportunity employer. We have based our success on attracting, developing, and promoting talent guided by diversity and inclusivity. Our employees come from very diverse backgrounds: gender, race, beliefs, and ethnicities. We recognize this is our strength and celebrate it.
#LI-DNP
Location: Remote
About the Team
At Netlify, we’re a remote-first, globally distributed company with 120+ employees working across 13 countries around the world. Together, we’re building the platform for building and shipping web apps, with a mission to help anyone bring their ideas to the web.
As a Talent Partner, you’ll play a key role in bringing in the people who will shape Netlify’s next stage of growth. You’ll partner closely with hiring leaders to help them make thoughtful, high-quality hiring decisions and will be deeply embedded in understanding this evolving job market and what makes not only great talent, but folks who align with Netlify’s mission. With our team, you’ll recruit across a wide variety of teams and talent markets, owning the full recruiting lifecycle and partnering closely with leaders across Sales, Marketing, Engineering, Product, Finance and other functions. Rather than specializing in one area, you’ll build context quickly, learn what great talent looks like across different parts of the business, and help us find and hire exceptional people.
We’ve already built a number of our own tools and workflows on Netlify to make our day-to-day work better, and we’re continuing to experiment with how AI can create even more leverage. With our team, you’ll be using the same platform you’re helping grow the team behind by shipping tools that improve your own work, experimenting with new ways of working, and contributing to how we continue to evolve how we hire.
What You'll Do
Own full-cycle recruiting across a broad mix of functions - GTM, G&A, and R&D - from intake through accepted offer, without needing a sourcer, coordinator, or ops partner to be effective
Run search kickoffs, define and calibrate candidate profiles in partnership with hiring managers, and establish your own search strategy rather than waiting for one to be handed to you
Independently develop proactive sourcing approaches for each search and build pipelines of passive talent while continuing to cultivate talent for difficult-to-fill roles and future hiring needs
Conduct recruiter screens and develop a clear, evidenced point of view on candidates - sending hiring managers slates with real recommendations
Own weekly search meetings with hiring managers: bring funnel data, market feedback, and a perspective on what's working and what isn't; diagnose problems and propose changes rather than just reporting that pipeline is light
Act as a trusted talent advisor to hiring managers as you partner with them on their searches, bringing market insight, recruiting expertise, and thoughtful pushback when it will lead to a stronger hiring decision
Partner across the People Team on talent strategy, workforce and organizational planning with HR Business Partners, and with People Operations on scalable solutions and processes.
Manage offers and candidate closing end-to-end, while delivering a responsive, thoughtful, and high-touch candidate experience throughout every stage of the process - including for candidates we ultimately don't hire
Use recruiting metrics such as funnel conversion, time to fill, time to hire, sourcing performance, and candidate feedback to identify patterns, inform decisions, and continuously improve how we hire
Design and build AI-assisted and vibe-coded recruiting workflows, evaluate them critically, and identify new opportunities to create leverage - without waiting to be assigned an automation project
What You'll Bring
Enough full-cycle recruiting reps to operate independently from day one - you've had several years of experience personally run intake, sourced, screened, managed HM relationships, and closed candidates across multiple simultaneous searches
A track record of encountering unfamiliar roles or functions and figuring out how to recruit them effectively, rather than defaulting to a narrow specialty
A history of sourcing and engaging passive candidates, ideally at companies where the logo wasn't doing most of the recruiting for you - you've had to create interest, not just harvest it
Demonstrated ability to partner with hiring managers by running search meetings, interpret and pushing back on feedback, recognizing when calibration is off, and owning the relationship
Experience using funnel data to change your behavior - when four candidates get rejected, your instinct is to investigate why, not to source a fifth
You can execute quickly across a high volume of searches while maintaining a high bar for quality, balancing speed with the judgment needed to find the right talent for highly specialized roles.
Experience working with imperfect infrastructure - you've operated without a dedicated sourcer, coordinator, or mature ops team and made it work
A history of noticing broken or inefficient workflows and doing something about them, whether through AI tools, automation, process changes, or creative problem-solving - you've improved something without being told to
Strong organization and communication skills, with the ability to keep multiple searches, stakeholders, candidates, and decisions moving in a distributed environment without sacrificing the details or the human experience
Proficiency with an ATS and the broader recruiting toolset (we use Greenhouse), and comfort experimenting with AI-powered tools to meaningfully improve recruiting quality or throughput
We don't require educational qualifications for the role - we're interested in the experience, judgment, and skills you've developed through your work.
This Role is a Great Fit If
You care deeply about the people behind every application and recognize that looking for a new role is a meaningful decision in someone’s life. You lead with empathy, communicate openly, and follow through on what you say you’ll do. Whether someone joins Netlify or not, you want them to feel that their time was respected, they were treated with care, and they had a thoughtful experience with us.
You're energized by functional variety. An unfamiliar finance role or a senior engineering search doesn't become "that's not my specialty." You get curious, ask good questions, and figure it out
You work well in an environment that resets every few months. Priorities shift, reqs change, and that doesn't throw you - you reorient and keep moving
You can move fluidly between sourcing, candidate conversations, hiring-manager partnership, data, and operational details while keeping communication clear in a remote, async environment
You approach recruiting as a strategic partnership with the business by understanding what teams need, bringing a strong recruiting perspective, and helping hiring leaders make decisions that strengthen their teams.
You're the kind of recruiter who, when something isn't working, investigates rather than simply escalating. When you're recruiting for something unfamiliar, you ask the right questions, build context quickly, and develop a point of view before moving the search forward
You've noticed inefficient systems before and done something about them. You don't need to arrive with a portfolio of automations, but you have a pattern of seeing a problem, getting curious, and experimenting your way to something better
Applying
Not sure you meet 100% of our qualifications?
Please apply anyway!
When applying please include:
A resume or short listing of your job history & skills (link to a LinkedIn profile would be fine). We appreciate a cover letter explaining why you would enjoy working in this role at Netlify to get to know you a bit better, though this is not required and will not impact your application. Our mission is to “build a better web” and that cannot be done without a diversity of skill sets, backgrounds and thoughts.
Of everything we've ever built at Netlify, we are most proud of our team. Netlify is an Equal Opportunity Employer. We are devoted to building a team of people with diverse backgrounds and lifestyles. Driving equality empowers our team, enables us to innovate, and helps us maintain a more inclusive environment. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences. If we can do anything to provide a better interview, i.e. accommodate a disability, then please let us know by emailing
accommodations@netlify.com
.
About Netlify
Netlify is the most popular way to build, deploy, and scale modern web applications, empowering everyone from fast moving solo developers to enterprise teams. Millions of developers and organizations rely on Netlify as their platform of choice for composing web applications that are production ready, performant, and flexible. Now, as we embrace the next era of software development, we are embedding the same fluid, intuitive experience into the Agent Experience (AX), making it just as simple for intelligent agents to understand, interact with, and act on our platform as it is for developers. Whether your user is human or machine, Netlify ensures the path from idea to URL is seamless, fast, and deeply reliable.
We are a Series D company that has raised over $200M from investors such as Andreessen Horowitz, Kleiner Perkins, EQT, Bessemer, BOND, and Menlo Ventures. As a fully distributed company, we aim to create a company culture where the best idea can come from anywhere and strive to be thoughtful, compassionate, and collaborative in our work. If this sounds like something you’d like to be part of, we’re excited to connect with you!
At Netlify, we are committed to a compensation philosophy that prioritizes fairness and equity, positions our employee compensation competitively in the market, recognizes and rewards performance, and takes a comprehensive approach to our rewards package. We anchor our compensation philosophy on a market-based approach, therefore salary ranges may differ depending on the labor cost in a particular location. The salary provided is in addition to robust benefits and participation in Netlify’s equity plan. Our hiring range for this role is targeted at $97,000 - $150,000 for most US-based locations and $95,000 - $143,000 CAD for most Canada-based locations. Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed. The starting pay will be determined based on multiple factors, including expertise and skills, market demands, experience, internal equity, and applicable geographic location. These compensation packages and ranges are subject to change and may be modified in the future.
Location: Pittsburgh, PA
Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!
At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.
Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.
Read
our blog
to learn more.
About the role...
Duolingo is looking for a language assessment expert to support test development and research for the Duolingo English Test. You will join our Assessment Research and Development team, collaborating across disciplines to design and evaluate innovative language assessments. Your work will help ensure that assessment tasks and scores are valid, reliable, and fair while advancing Duolingo’s mission through science.
🧠 You will...
Collaborate with measurement researchers, engineers, and designers to develop innovative, research-driven language assessments.
Design and evaluate assessment tasks, including new interactive item formats.
Conduct qualitative and quantitative studies examining the validity, reliability, and fairness of assessment tasks and test scores.
Apply language assessment and measurement principles to improve test design, content, scoring, and quality assurance.
Translate research findings into clear recommendations for technical and non-technical partners.
Share findings through technical reports, research publications, blog posts, and presentations to professional and academic audiences.
✅ You have...
A PhD in language testing, applied linguistics, second language acquisition, educational measurement, or a related field.
Experience developing or conducting research on high-stakes language assessments or comparable professional experience.
Expertise in language assessment, including test design, validity, reliability, fairness, and the measurement of language proficiency.
Experience designing and analyzing qualitative and quantitative research studies.
Experience communicating research through publications, reports, or presentations.
The ability to explain complex measurement concepts clearly to collaborators from different disciplines.
Proficiency with data-analysis tools such as R or Python.
Strong collaboration, project-management, and organizational skills.
⭐ Exceptional candidates will have...
Experience applying large language models, natural language processing, or related technologies to language assessment.
Experience collaborating with software engineers, or AI researchers to develop digital assessment products.
Experience designing or developing computer-adaptive tests.
Expertise in evidence-centered design, interactive-task development, or integrated-skills assessment.
The offered salary is dependent upon several factors, including work experience, skills, and internal peer comparisons. The posted range is subject to change in the future. For this role, base salary is supplemented by equity compensation. We encourage you to talk with your recruiter for more information related to compensation for this role!
Salary Range:
$110,500
—
$149,500 USD
Benefits:
Take a peek at how we care for our employees' holistic well-being with our benefits
here
.
Job Alerts:
Sign up for job alerts
here
.
Accommodations:
We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please contact
accommodations@duolingo.com
.
Equal Employment Opportunity:
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Fraud Warning:
Unfortunately, there is a rise in scammers pretending to be real Duolingo employees. Duolingo and our employees will never ask for your Social Security number, bank details, or passport info, and we’ll never ask you to deposit a check, purchase equipment, or exchange money during the interview process. Real Duolingo employees always use an email that ends in @duolingo.com or @recruiting.duolingo.com. Stay alert and double-check these details before sharing any information.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
seniorUnited States
seniorCanada
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seniorLondon, United Kingdom; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Bologna, Italy; We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief
Hybrid - San Francisco, New York City
УдалённоseniorRemote - Canada, Remote Americas
УдалённоRemote-Friendly (Travel-Required) | San Francisco, CA | Seattle, WA | New York City, NY
УдалённоseniorSan Francisco; Austin; Seattle; United States; New York; Toronto; We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities
УдалённоRemote - US; Compensation for candidates in other locations will be discussed during the hiring process
Amsterdam; Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks
УдалённоseniorUnited States
San Francisco; For remote employees located outside CA and NY, salary may vary based on location and local market conditions
United States
УдалённоСША; We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, religion, age, race, military/veteran status, citizenship, pregnancy status, or any other differences; Candidates in premium markets should consult with their Talent Acquisition partner regarding location-based ranges, as they may be higher or lower than the average US range listed