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Location: Sweden (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Sweden. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Sweden, the Base compensation range for this role is SEK 721,312 - SEK 865,574 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Spain (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Spain. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Spain, the Base compensation range for this role is EUR 75,724 - EUR 90,869 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: Germany (Remote) Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X . We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Senior Product Designer, Knowledge Graph This is a remote position based in Germany. The Opportunity: As a Senior Product Designer at Grafana Labs, you will join a growing Product Design organization of more than 25 designers, researchers, engineers, and design leaders distributed across six continents. You will work within a 100% remote R&D organization, so strong, proactive remote communication, collaboration, facilitation, and relationship building skills will be essential to your success. As Senior Product Designer for Grafana Cloud’s Knowledge Graph , you'll design experiences for the context layer of Grafana Cloud that powers our entity graph, entity catalog and RCA workbench. Knowledge Graph automatically discovers services, infrastructure, and databases from the telemetry teams already have, maps how they depend on each other, and runs anomaly detection. This gives engineers, SREs, and their agents an up to date picture of their systems. We want anyone to be able to understand a system and resolve an incident faster, without writing queries or maintaining alert rules, not just the one person who happens to know it best. Over time, you will develop deep expertise in your product area and associated customer and user personas, use cases, and workflows, which will enable you to design tailored, role-driven experiences. You will also have an opportunity to contribute to the evolution of the Product Design team at Grafana by coaching and mentoring other designers, collaborating on team internal initiatives, and helping evolve new ways of working, learning, and having fun together as the team scales. What You’ll Be Doing: Enabling customers to easily understand and explore how their systems connect to each other. Find clear, simple ways to show complex, constantly-changing information without overwhelming the user Translate research and data to experiences that are easy to digest and break down complexity Tailor the experience to different target audiences, covering multiple user perspectives Work cross-functionally with peers and leaders in engineering, product management, technical writing, and GTM functions, as well as other members of the Product Design team Prioritise for delivering impact while balancing business priorities, customer wishes and technical considerations Document user needs and pain points, design directions, UX trade-offs, and detailed designs for specific features and enhancements Execute research and contribute to quantitative and qualitative research initiatives with researchers, cross-functional collaborators, customers, and members of the Grafana user community What Makes You a Great Fit: 7+ years of relevant design experience working on B2B/enterprise software products, ideally designing tools and services for developers or other highly technical users A portfolio of effective designs for complex products delivered in a fast-paced environment Experience running qualitative research in complex fields, building empathy with users and humans, their needs and pain points even when you have very little in common with them Ability to make design decisions that appropriately balance business goals, product priorities, customer feedback, research insights, and technical considerations Ability to collaborate with cross-functional teams across multiple locations and time-zones to iteratively ship and evolve products while keeping the end design vision in mind Attention to detail and willingness to learn about a complex, very technical product space Experience working in a fully-remote, fast-paced environment where you are expected to share openly, default to transparency, and embrace your autonomy Bonus Points For: Experience designing complex, data-dense interfaces with a focus on clarity Ability to rapidly gain an understanding of a technical domain and associated customer needs and user workflows in order to design effective experiences within that domain Domain knowledge or experience related to observability, cloud infrastructure, and/or database monitoring Experience helping design teams, especially at engineering led companies, level up their practice, collaboration with partner functions, and user and organizational impact When you apply, please: Provide an example of an experience where decision-making in a complex area is made easy through a well-curated UI. Add a sentence or two about what you believe makes it effective. Compensation & Rewards: In Germany, the Base compensation range for this role is EUR 88,240 - EUR 105 ,888 . Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment. Transparent Communication – Expect open decision-making and regular company-wide updates. Innovation-Driven – Autonomy and support to ship great work and try new things. Open Source Roots – Built on community-driven values that shape how we work. Empowered Teams – High trust, low ego culture that values outcomes over optics. Career Growth Pathways – Defined opportunities to grow and develop your career. Approachable Leadership – Transparent execs who are involved, visible, and human. Passionate People – Join a team of smart, supportive folks who care deeply about what they do. In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our privacy policy .

Location: San Francisco, CA | New York City, NY About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Nonprofits, universities and other mission-driven organizations do some of the hardest work in the world, usually with small teams and little technical capacity. As a Scaled Account Manager in Beneficial Deployments, you will be the person a named book of these organizations can rely on. You will own each customer relationship after the first conversation, including commercials, activation and the conversations that turn a new deployment into everyday use. This role sits on the Scaled Sales team within Beneficial Deployments, the part of Anthropic that brings Claude to mission-driven organizations sooner and further than the market would on its own. You will work with little to no dedicated Customer Success support, so you are both the seller and the person who helps a customer get real value. That is only possible if you work differently. You will use Claude to take on the short-horizon tasks that consume a book like this, and spend your time on strategic conversations. The role will also change. As we automate more of this work, the book will take less of your time, and that time moves to growth: deeper work with your highest-potential accounts, launches, events and programs that reach many more organizations. We are hiring someone who wants that: someone who will automate parts of their own job and move on to the next hard problem. What you'll do Own a named book of nonprofit and education customers. Take over existing relationships and run them end to end: retention, seat growth, plan moves and new contacts inside each organization. Drive activation yourself. Help priority customers in the segment go from purchased seats to weekly use, starting with where staff lose the most time: fundraising, grant writing, reporting and program operations at nonprofits, or research support, teaching and administration in higher ed. Automate your own work. Use Claude to handle account research, follow-ups, usage reviews and routine questions, then share what works so the whole team can use it. Spend your time on strategic conversations. Work with executive directors, operations leads, and IT and academic leaders at universities to find the use cases that matter to their mission and agree what success looks like. Spot who is ready for more. Identify customers moving from individual productivity toward redesigned workflows, build the case, and bring in Applied AI or other specialists when they qualify for deeper support. Build programs, not one-offs. When ten customers have the same problem, create a playbook, webinar or cohort that solves it once. Be the voice of your book. Bring what you hear to Product, Marketing, Support and Operations, and work across those teams to get customer problems fixed. Where your time goes as we automate The role starts mostly account-facing. Over roughly the first six months, we expect Claude to take on much of the routine work, and your time shifts toward growth. Examples of where it goes: Deeper with priority accounts. Spend real time with the 10 to 15% of your book that can move from individual productivity to redesigned workflows, and get them there. Quarterly launches. Beneficial Deployments brings new offerings to the nonprofit and education community each quarter. Help drive them: coordinate across Marketing, Comms and partner teams, and make sure your customers benefit. Events. Help shape and run the events, local and eventually international, that become a core part of how we reach new organizations. New signups and scaled partnerships. Contribute to the motions that bring new organizations onto Claude, including partner channels and programs for segments we don't yet serve well. The exact mix will change, and you will help decide it. Part of the job is working out which tasks should be automated and which still deserve a person's time. You may be a good fit if you have 3+ years of account management or customer success experience with nonprofit or higher education customers, with a proven track record of growing retention and driving adoption of new technology Have owned customer relationships in an account management or customer success role, and can point to accounts you grew, retained or turned around Use AI in your own work today, and can show a workflow you built that gave you real time back Bring structure to unfamiliar problems, and can move from a messy situation to a clear plan quickly Have run multi-step programs or projects with several stakeholders and kept them on track Have got things done through people you did not manage, across teams in a larger organization Stay effective when your job changes, and would see automating part of your role as a win Can explain AI plainly to people who are skeptical, busy or new to it Care about the mission of nonprofits and educational institutions, and about AI being developed and deployed safely Strong candidates may also Have built something from zero, such as a company, a product, a sales motion or a new program, or been an early employee at a startup Have a consulting background, with experience across many sectors and problem types Have worked at an AI-native company or sold AI products, or moved from business development into owning accounts Have worked in or with nonprofits, foundations, Universities or other mission-driven organizations Understand how nonprofits and universities buy, including boards, funders, procurement cycles and tight budgets Have used usage data to prioritize a large book of accounts The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $222,800 — $290,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: San Francisco Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is hiring a Video Editor & Shooter to create compelling, finished video for our content and social channels. Editing and social storytelling are the core of this role. You’ll find the story in footage, bring strong editorial recommendations, and own edits from selects through final delivery. You’ll also shoot executive content, interviews, events, and other planned capture. You’ll be one of the first two hires in a dedicated Content & Social (C&S) creative pod, alongside its creative lead. The role sits within the Harvey Creative Studio (HCS) for creative leadership, craft, and brand standards, with the C&S roadmap determining workload and priorities. Broader HCS projects are staffed separately. You’ll work directly with C&S leads from briefing through delivery and with the pod’s creative lead on narrative and editorial direction. The creative lead retains overall narrative responsibility and accountability for the work through delivery. You own the editing craft and delivery of finished assets within that direction. The Work You Will Support The initial planning mix for the pod includes: - Supporting 1–3 recurring series each month, including executive content. - Covering 2–3 events per month and turning captured footage into content for our channels. - Producing product videos with Product Marketing and relevant HCS teams, including an ongoing cadence of feature videos, explainers, use cases, and demonstrations beyond launch. - Recurring series generally have longer planning cycles. Event and product launch work often needs a turnaround of one to two weeks. The creative lead and C&S agree the pod’s workload and resourcing upfront, including deliverables, capture, editing time, and reviews. - For product launches, this pod owns the content and social assets on its roadmap. Larger campaign and demo productions remain with the relevant HCS teams, with messaging, footage, and delivery handoffs coordinated upfront. WHAT YOU'LL DO Editing and Social Storytelling - Own edits from footage review and selects through finished assets ready for each platform, using footage you capture and material supplied by other teams. - Find the story in interviews, event footage, and product content. Recommend hooks, structure, pacing, and cutdowns that deliver the message and fit the audience and channel. - Finish videos with captions, on-screen text, basic graphics, music, sound design, audio mixing, and color correction. Deliver the required aspect ratios and channel versions. - Build and refine recurring formats with the creative lead and C&S. Use audience response and available performance insights to recommend editorial improvements. - Manage versions and feedback through final export, checking message clarity, caption accuracy, picture, sound, and platform specifications. Shooting and Planned Capture - Shoot executive content, interviews, events, and other capture planned on the C&S roadmap, with reliable camera, lighting, and audio setups. - Translate the brief and creative direction into practical capture plans and shot lists. Capture the coverage needed for the planned edits and channel versions. - Help executives and other non-professional talent feel comfortable on camera, working from the creative lead’s direction and agreed interview approach. - Coordinate capture and editing time with the creative lead and production support, raising resource needs early so planned shoots and finished asset delivery are both covered. Collaboration and Delivery - Work day to day with C&S leads and the pod’s creative lead to confirm the message, audience, channel, deliverables, and timing before work begins. - Follow the approval model: C&S owns content and platform fit; HCS owns creative execution, craft, and brand standards. Incorporate both sets of feedback into the final assets. - Collaborate with copywriting support, when assigned, on scripts, interview preparation, and paper edits, with the creative lead retaining overall narrative ownership. - Partner with [named production owner to confirm], who owns scheduling, vendors, budgets, and shoot logistics. Provide capture requirements and flag capacity conflicts so editing time is protected. Media and Equipment - Maintain organized project files, footage backups, templates, LUTs, export presets, and reusable assets so edits and handoffs move efficiently. - Keep the camera, lighting, and audio kit used for your shoots organized and ready. Handle routine setup and care, and flag repair, rental, or additional crew needs to the production owner. WHAT YOU HAVE - 5+ years of professional video editing experience, with a portfolio showing consistent delivery of strong social content. - Strong editing skills in Premiere Pro or DaVinci Resolve, including captions, basic graphics, color correction, audio mixing, and exports for different channels. - Strong editorial judgment: you can find a clear story in footage and explain your recommendations on hooks, pacing, structure, and format. - Experience developing or improving recurring social formats and using audience response to inform the next edit. - Hands-on shooting skills for interviews, executive content, and events, including camera, lighting, and audio, with a calm approach to non-professional talent. - Experience balancing planned programming with shorter production timelines, managing feedback, and delivering finished work on schedule. - Clear communication, reliable media organization, and the judgment to raise scope or capacity issues early. Flexibility for planned event coverage, travel, and occasional early or late shoots. NICE TO HAVE - Experience on a dedicated content or social team at a technology, SaaS, or B2B company. - Experience editing product demonstrations, screen recordings, explainers, or use-case videos. - Interest in AI, the legal industry, and making complex products understandable through video. COMPENSATION $159,200 - $225,000 USD DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-BG1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: San Francisco, California Workplace: Hybrid Role Summary We’re seeking an IT Systems Engineer to join our growing IT team. You’ll own the architecture and automation behind the systems our employees rely on every day: identity, device management, endpoint security, and the tooling that ties them together. You’ll work closely with IT, Security, Engineering, and People teams to design, build, and scale the platforms that keep a fast-growing company productive and secure. You’ll also be the onsite IT presence in San Francisco, supporting our executive team and running the technology in our new office. You’ll be expected to set technical direction within your domain, lead multi-team initiatives, and make sound decisions without close supervision. This role is based in San Francisco, with regular onsite presence at our new San Francisco office, which you’ll manage day to day. What You’ll Do - Own and deploy the architecture, reliability, and roadmap for core IT platforms (identity and access, device management, endpoint security, or IT automation) - Design and build automation and internal tooling that eliminates manual work: onboarding and offboarding workflows, access lifecycle management, device enrollment and posture enforcement, and self-service for employees. Use AI and LLM-based tools (such as AI agents and MCP integrations) where they make IT work faster, more consistent, and more reliable - Lead multi-team technical initiatives end to end, from architecture and design docs through rollout and communication, partnering with Security, Engineering, and People teams - Set technical standards and patterns for the IT team, and write clear design documentation and runbooks others can build on - Evaluate tools and vendors, weigh build-vs-buy tradeoffs, and make recommendations to IT leadership with clear reasoning on cost, risk, and scale - Partner with Security to implement and maintain the technical controls behind our security and compliance requirements - Serve as the technical escalation point for the hardest problems, and apply lessons from incidents to fix root causes rather than symptoms - Mentor IT Support Specialists and raise the team’s technical bar - Own technology for our San Francisco office end to end, including network and internet connectivity, Wi-Fi, A/V, and equipment, and coordinate with ISPs and vendors - Design, deploy, and support network-connected video conferencing and meeting room systems (for example Zoom Rooms, Neat, and Cisco Meraki networking), and make sure every meeting space works reliably for in-person and remote participants - Provide white-glove support to executives: proactive and responsive with a high bar for reliability before and during important meetings and events - Occasional travel to company events and other Temporal locations What You’ll Bring - 8+ years of experience in IT, systems engineering, or a similar role, with a track record of owning platforms rather than only operating them - Deep expertise in at least one of: identity and access management (Okta, Entra ID), device management (MDM for macOS and Windows), or endpoint security and zero trust tooling - Strong scripting and automation skills (for example Python, TypeScript, Bash, or PowerShell), including working with APIs and integrating SaaS systems, and hands-on experience using AI coding assistants and LLM-based tools to build and ship automation faster - Experience leading cross-functional projects to completion, including scoping, stakeholder alignment, and rollout - Ability to communicate technical tradeoffs clearly to both technical and non-technical audiences, including executives - Hands-on experience with enterprise networking (switching, Wi-Fi, firewalls, ISP circuits) and with conference room and video conferencing systems - Comfort supporting senior executives: polished, discreet, and calm under pressure, with the ability to build trust quickly - A bias to action and a history of self-education Nice to Have - Experience with identity governance and access lifecycle automation (for example Okta Identity Governance, group rules, access certifications) - Experience with zero trust networking (for example Cloudflare Zero Trust) and endpoint detection and response tooling - Infrastructure-as-code experience (for example Terraform) applied to IT systems - Experience building AI-powered workflows or agents for IT operations (for example MCP servers, or LLM-driven ticket triage and onboarding automation) - Experience supporting security and compliance programs from the IT side - Experience at a fast-growing, remote-first company, or one that serves developers - Experience standing up or opening a new office, including vendor and circuit coordination Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.

Location: San Francisco, CA | Seattle, WA About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Procurement Operations is the front door for buying at Anthropic. We sit inside Finance Operations and own the path from "I need to buy something" to a signed agreement, an accurate purchase order, and clean spend data at month end. We are hiring a Procurement Operations Business Partner to own that path for the teams that keep Anthropic's offices, people, and physical spaces running. Workplace covers real estate, office build outs and leases, furniture and equipment, facilities services, maintenance, and food and beverage. Security covers physical security: guard services, access control and badging, cameras, and security consulting that protect our offices and people. People covers recruiting agencies and recruiting operations, HR systems, benefits and Total Rewards vendors, and training and development. You will be the person who makes all of it feel simple to the teams who depend on it and reliable to the Finance stakeholders behind it. This is a high volume role with an accounting core. You ensure every purchase in your portfolio is coded, dated, received, and accrued correctly, so spend is right in the books every month. Expect a steady queue of requests, statements of work, change orders, and renewals, and expect to be the person Accounting trusts on all of it. We use Claude as part of our daily workflow and are looking for someone who wants to help define what an AI native procurement operations function looks like, including how AI changes intake, document review, vendor coordination, and requester support. Responsibilities Own the purchasing process Manage a high volume of purchase requests, statements of work, change orders, and renewals each month across Workplace, Security, and People, keeping speed and accuracy high at the same time. Serve as the primary procurement partner by guiding requesters from initial request to signed agreement and issued purchase order. Review every purchase request for the things that matter downstream: the right vendor record and contracting entity, complete commercial documents, correct spend categorization and service dates, and the approvals the purchase actually needs. Determine what each request requires before it can move, whether that is a statement of work, an amendment, a lease review, a privacy review, or a third party risk assessment, and route it to the right reviewers the first time. Partner with Privacy, Security, and Third Party Risk on vendors that handle employee or candidate data or have physical access to our offices, such as badging and camera systems, background check providers, and on site service staff. Hold the line that nothing goes live without the review it needs. Launch and track contract review with Legal and outside counsel, keep it moving, and confirm the executed agreement supports the purchase order before it is issued. Structure purchase orders so they match how the vendor bills (fixed fee, milestone or progress billing, time and materials, per placement, per head, or recurring monthly service) and how Accounting needs to see the spend, with the right GL account, cost center, and service period on every line. Manage change orders, renewals, and closures over the life of each agreement. Handle the mechanics that come with physical work and goods: multi line quotes, deposits, lead times, receiving, and asset handoffs for furniture, fixtures, and equipment. Know where a purchase belongs. Not everything in these categories should run through a purchase order, and you help requesters tell the difference between a contract that needs Procurement and spend that belongs on a card. Financial completeness and accuracy Code every purchase order correctly at creation, including GL account, spend category, cost center, and service period, and understand how each choice lands in the financials: capitalized build out and equipment versus operating spend, deposits and prepaids versus expense, and lease versus non lease costs. Work the hard cases with Accounting: progress billed construction, retainage, partially delivered milestones, guard services billed in arrears against changing staffing schedules, placement fees tied to start dates and guarantee periods, credits and true ups, and change orders that land mid month. Understand what a contract actually commits us to, including term, termination for convenience, and notice periods, so firm commitment reporting reflects the real exposure. Own the open purchase order book: receipts recorded against actual delivery, periodic reviews, stale line cleanup, coding corrections, and timely closures, so PO, receipt, and invoice agree. Serve as the first line reviewer for month end accruals on your portfolio, gathering estimates from vendors and budget owners for variable spend and confirming or correcting proposed amounts so Accounting can close on time. Partner with Accounts Payable to resolve invoice holds, PO mismatches, and receiving questions so vendors are paid on time and spend lands where it belongs. Support audit and reporting requests that touch your portfolio, including commitment schedules and control evidence, with data you can stand behind. Be the front door Be visible and responsive in your teams' Slack channels and office hours; answer routine purchasing questions quickly and escalate real blockers with context. Apply purchasing policy consistently and explain the why, including approval thresholds, signature authority, and when an exception is and is not available. Translate procurement, legal, privacy, and finance requirements into plain language for Workplace, Security, and People teams, and carry their operating reality back to those teams so controls fit the work. An office opening date, a guard post that has to be staffed tonight, or a recruiting search that has to start this week are real constraints, and you plan around them. Keep a regular check in with your highest volume teams so upcoming office projects, renewals, staffing changes, and searches are visible early and nothing urgent arrives as a surprise. Continuous improvement Maintain the playbooks, intake guidance, and standard operating procedures for your portfolio so the path is repeatable and does not live in one person's head. Identify manual steps, repeat questions, and failure points and fix them, including where Claude and workflow automation can take work off requesters and the team. Minimum qualifications 5 to 7+ years of procurement operations, purchasing, or vendor operations, including time supporting Workplace or Facilities, Security, or People teams. Proven track record of owning a high volume purchasing portfolio end to end in a procure to pay and intake platform. Solid working knowledge of accrual accounting as it applies to purchasing: accruals and reversals, service period and cutoff, prepaid versus expense, capital versus operating spend, and GL and cost center coding. You can explain how a purchase order becomes an entry in the general ledger. Experience managing services vendors on master agreements with statements of work and change orders, where scope moves and the contract, the PO, and the invoice have to stay in sync. Experience with facilities, real estate, or construction purchasing, including milestone or progress billing and receiving against physical delivery. Working knowledge of how contract review, privacy and security review, and financial controls fit together in a purchase, and the judgment to know when to push a request through and when to slow it down. Preferred qualifications Experience with office build outs, leases, or fixed asset purchasing, including furniture, fixtures, and equipment, and working alongside Lease Accounting or Fixed Assets. Experience buying physical security services or systems, such as guard services, access control, or video surveillance. Experience with recruiting agencies, contingent workforce, or HR and benefits vendors, including the privacy review that comes with employee and candidate data. Background in accounting, accounts payable, or a month end close process. Direct experience with Zip, Workday Financials, and Ironclad. Prior ownership of month end accrual review or open PO reconciliation for a large, variable spend portfolio. Experience designing tiered intake or approval frameworks that sped up low risk purchases without weakening controls. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $190,000 — $230,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: Munich Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is trusted by the leading law firms and in-house teams to help them harness AI. We work closely with Innovation and Knowledge teams to plan and execute AI transformation efforts. Our Legal Innovation Partners provide strategic counsel to Innovation leaders as they define and execute AI transformation within their organizations. They represent Harvey within this Legal Innovation community and foster the strategic and product insights that help Harvey serve this community better. WHAT YOU'LL DO - Advise innovation and knowledge teams on AI transformation. You’ll leverage your lived experience as an innovation leader to help our customers design and execute their AI strategies, including client AI policies, rollout programs, and measures of success. - Support innovation leaders in advancing the frontier of firm and client collaboration. - Contribute to firm efforts to innovate on the business of law, and enterprise efforts to innovate on how legal services are provided. - Advance Legal AI thought leadership, including representing the community in industry forums and publishing analyses that advance the frontier of legal innovation. - Foster a thriving innovation and knowledge community, including creating opportunities for dialogue and collaboration across law firms, professional organizations, and corporate teams. WHAT YOU HAVE - 10+ years in a legal innovation role at a top tier law firm, corporate legal team, or legal tech organization. - Executive presence with CIOs/CKOs/CISOs and the ability to translate between technical and legal/business audiences. - Track record of shaping product direction or service design based on deep domain insight. - Strong point of view on the direction of AI transformation in law firms and a demonstrated interest in steering it for the benefit of lawyers, clients, and firms. - Exceptional communication skills—written thought pieces, conference speaking, and one-to-one executive advising. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-LM1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Dallas Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience. - Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly - Team players described as committed, collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION $165,000-185,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AB2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Chicago Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW As an Enterprise Customer Success Manager, you’ll play a critical role in guiding our clients through their journey with Harvey, and help define the future of work at top enterprises and leading Law Firms. This position is pivotal in ensuring our clients not only adopt but also derive maximum value from our technology. You'll act as a trusted advisor, deeply integrating Harvey into their business processes and workflows. WHAT YOU'LL DO - Strategic Implementation: Lead the integration of Harvey into client workflows, ensuring seamless adoption and optimal use of our AI solutions. - Training & Enablement: Evangelize the power of LLMs as you meet with and enable end users to adopt Harvey on a daily-basis as it becomes a “must have” product. - Client Relationship Management: Serve as the primary contact for clients with a prescriptive and consultative approach and serving as a thought partner to deliver a superior customer experience. - Success Metrics Management: Leverage adoption rates, utilization metrics, and other KPIs to drive strategies ensuring client satisfaction and high ROI. - Advocacy and Engagement: Encourage user and stakeholder engagement, transforming them into Harvey advocates within their organizations. - Customer Health Monitoring: Use analytics and feedback to maintain customer satisfaction, ensuring readiness for renewal and expansion opportunities. - Feedback Loop: Relay client insights back to our internal teams, aiding in the continuous improvement of our product and services. WHAT YOU HAVE - Experienced professionals with a background in Enterprise SaaS, legal (big law) or top tier management consulting firms and direct experience managing large-scale technology projects. - Individuals with excellent communication and strategic planning skills, capable of influencing stakeholders at various levels. - Results driven candidates who are able to ruthlessly prioritize competing tasks and demanding customers seamlessly - Team players described as committed, collaborative and proactive with a team-first mentality. WHAT WE OFFER - A chance to be at the forefront of AI technology and innovation, directly impacting how our clients' businesses operate and thrive. - An opportunity to contribute to the growth and direction of our rapidly-evolving Customer Success program, building out best-in-class playbooks and processes. - A collaborative work environment that promotes growth, learning, and development. COMPENSATION $165,000-185,000 USD OTE 80/20 DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES [HERE https://www.notion.so/harveyai/Harvey-Candidate-Privacy-Policies-319ac3fcdd7a803bb807d5094f249922]. #LI-AB2 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: US, Remote Workplace: remote 15Five is the AI-powered performance management platform built for business impact. 15Five’s AI-powered all-in-one people management system is easy to use,
delivers effortless insights, and enables managers to lead with impact so that companies and their people can thrive. Within the flow of work, HR leaders are empowered with data-driven insights and recommendations while managers are transformed into change-makers, accelerating engagement, performance, and retention. 15Five combines generative AI, custom analytics, and human-centered principles within a complete platform, including 360° performance reviews, engagement surveys, goal tracking, manager coaching and training, and ongoing feedback tools like guided 1-on-1s and check-ins.     A career at 15Five is the chance to have high impact in a fast paced, remote startup environment that operates with focus, urgency, and accountability. Every role and every hire meaningfully impacts our trajectory.   We’re a high-performance, high-purpose team that gives you the chance to Build the Future of Work. We run on High Standards and High Support — holding a high bar for results, ownership, clarity, and disciplined execution, while investing in manager enablement, skill development, and whole-person care. We are committed to a No B.S. environment, meaning we anchor ourselves in truth, course-correct in real time, and expect people to lean into direct conversations. We are focused on ensuring every 15Fiver can Work in the Future and that starts with proactively using AI across all aspects of your role to increase leverage, speed, and impact.   If you're energized by a fast pace, high standards, and high accountability for yourself and others, you'll thrive here and we encourage you to apply. 15Five's customer support runs on an AI-native operating model: our AI agent (Fin) resolves routine customer questions, AI assistance lives inside every support tier, and a closed-loop content system turns every wrong or missing AI answer into a published fix. The AI Support Manager role operates that system; the percentages under What You'll Own are approximate shares of time. You own the day-to-day performance of our customer-facing AI agent, the Help Center content it draws from, which you own end to end, and the feedback loop that makes both better every week.   This is an operator role with clear boundaries, real authority inside them, and a defined escalation path for everything outside them. You will be the expert on how our support AI behaves and why. You will not be a lone hero: the role is built around documented runbooks, a shared intake queue, and a named second for every critical system. What You'll Own Fin/AI agent operations (25%): our customer-facing AI agent resolves routine questions correctly and the quality-adjusted automation rate holds or improves month over month. Owns resolution quality, deflection with quality gates, topic configuration, prompt and behavior tuning, and escalation-to-human design. Help Center content ownership (40%): accuracy and AI-readiness of the Help Center as the shared knowledge layer feeding customer self-service and every AI surface. This role is the owner of every published article, where ownership means accountability for every published word, not typing them: AI drafts, this role structures, verifies, and publishes. Owns the taxonomy, article templates, and AI-retrieval writing standards, the Guru collections, the drafting pipeline, and the verify-and-publish workflow with Tier 1. Nothing ships to the knowledge layer without passing this role’s quality bar. The content flywheel (20%): every detected wrong or missing AI answer becomes a published fix. Triage AI-failure reports from the shared intake queue, trace each to root cause (retrieval failure, content defect, or product-truth gap), route product-truth gaps to their owner, and report gap-closure velocity. Launch readiness (10%): no release ships without its support content ready. Hold the support seat in release planning and prepare Help Center articles, Fin topics, and frontline teams before go-live. Operability (5%): no single point of failure. Maintain the runbooks, configuration documentation, and measurement baselines, and keep a trained second for every critical system. Documentation is part of done. Where This Role Sits This role is the support side of a larger AI ecosystem. It works best when the seams are clean, so here is who owns what around it: R&D owns the AI knowledge-base architecture and the in-product AI (Amaya) knowledge stores, with a separate role scoped to that work. This role is their closest consumer: it keeps the knowledge layer they read from accurate and feeds architecture gaps back to them. Leadership owns org-wide AI-native strategy and internal AI consolidation. This role informs those calls with ground truth from the operation. Support tier leads own ticketing platform administration and support workflows. This role designs the AI handoffs that land in them. This role owns the Guru collections and keeps them accurate and AI-ready, since Guru's AI answers from them. New cross-team AI initiatives start with your manager, so they get prioritized before work begins. How Success Is Measured Quality-adjusted automation rate: AI resolutions with no human takeover, no negative feedback, no reopen. Knowledge gap closure rate: speed from detected wrong/missing answer to published fix, weighted by impact. Top articles are proactively owned and current, not just reactively fixed. Escalation precision: when the AI hands off to a human, it lands in the right place with full context. Operability: every critical system has current runbooks and a functioning second; no single point of failure. Partner trust: tier leads, content, and product partners would say this function makes their work easier. What We're Looking For 3–5+ years in support operations, CX operations, knowledge management, or conversational AI operations, with hands-on ownership of a production AI agent (Intercom Fin strongly preferred; Ada, Forethought, Decagon, or similar also relevant). A proven content engineer: customer-facing help content you owned end to end, plus taxonomy, content verification workflows, structured authoring, and writing for AI retrieval, not just human readers. An experimenter's method: hypothesize, test small, measure, then scale. Comfortable with AI-assisted workflows as a daily practice. Strong analytical habits: you can trace a wrong AI answer through retrieval, content, and product behavior to root cause, and you show your work. Collaboration as a first-class skill: you raise concerns early, directly, and through agreed channels; you disagree openly, commit fully, and treat peers' domains with the respect you expect for yours. You build systems, not dependencies: your instinct when you become the only person who can do something is to document it and train a second. Working Style This role touches systems that many teams depend on, which makes judgment about scope as important as technical skill. The people who thrive in it: check in before investing significant time in adjacent work, surface risks to their manager as crisp recommendations rather than broad escalations, and measure their impact by outcomes the team ships together rather than by territory. We are explicit about this because the role's leverage is real: operated with focus and trust to deliver meaningful impact. We offer amazing benefits that align with our values and culture at 15Five.   Your Health & Wellbeing Medical, dental, vision with 15Five cost subsidy Employer paid Short-Term, Long-Term Disability, and Term LifeFamily planning support with enhanced medical plans and consultation programs Inclusive Benefits Stipend Access to mental health and wellness resources   Your Life Flexible Time Off Program Generous paid leave for new parents Military leave Paid Company Holidays Sabbatical Program   Your Future 401K with 4% Matching after 6 months   Your Work Life Remote work Work with experts in leadership, culture, and personal development     For more information see: Our Mission, Vision, & Values -https://www.15five.com/about Our People and Culture -https://www.15five.com/about/careers Our Personal & Professional Development Resources -https://www.15five.com/resources/content-library   Reading over the role description and feeling like you don’t check every box? That’s okay; if you think you have what it takes but don’t necessarily meet all the criteria, please apply—you could be exactly who we are looking for!   15Five follows equitable hiring practices. Our compensation programs are designed to attract, motivate, and retain talented employees who are highly engaged, high performing, and have an exceptional impact on the business and our customers.   The salary range displayed on each job posting reflects the target for new hire salaries for the role across all US locations. Within the range, individual pay is determined by budget allocated for the role and additional factors, including job-related competencies and skills, experience, and relevant education or training. Please note that the compensation details listed in US job postings do not reflect added total compensation including equity or benefits.   In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. AI Support Operations Manager- Annual Base Pay Range, US Full-Time  This role's Total Rewards package includes participation in an annual discretionary company bonus program, equity awards, and comprehensive benefit and wellbeing offerings.

Location: Toronto, Ontario, Canada About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $100,000 CAD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Toronto, ON office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Salt Lake City, Utah, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in our Salt Lake City office. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Colorado Springs, Colorado, United States About the Role iCapital is looking to hire a Software Integration Engineer - Associate to join the Annuities Platform Team. This role develops, tests and supports well-defined integration solutions that connect client and product systems. The work spans application, API, and database layers and follows established engineering, quality and integration standards. This role will provide exposure to ownership of development, testing, deployment support and troubleshooting over time. Responsibilities Develop and maintain integrations of moderate complexity independently using C#, .NET, REST APIs, XML, JSON, Entity Framework, LINQ and SQL. Clarify integration requirements, API contracts, data mappings, validations and expected system behavior by taking an active part in story grooming and technical discussions. Develop, consume, and validate REST APIs, applying knowledge of HTTP methods, request and response structures, status codes, authentication concepts, headers and error handling. Use Postman to test different payloads, analyze API responses and troubleshoot integration failures. Work with XML and JSON data structures, mappings, transformations and validation, and troubleshoot malformed or unexpected data. Apply Entity Framework and LINQ for application data access, querying and manipulation Use SQL to investigate data-related issues, validate integration results, troubleshoot application behavior and support development and testing activities. Troubleshoot integration issues and resolve defects across development, QA, UAT and production support scenarios within established team processes. Analyze application logs, API requests and responses, XML and JSON payloads, database records, configuration and error messages. Manage source control in Git, including branching, committing, pulling, merging, resolving basic conflicts and following established source-control practices. Use Azure DevOps for CI/CD activities, builds, deployments, work tracking and troubleshooting basic pipeline or deployment issues. Understand and make basic React frontend changes when integration functionality requires matching UI updates. Manage assigned Jira tickets and follow issues through development, testing and deployment. Take part in peer code reviews, applying coding, security, maintainability and integration best practices. Build knowledge of core product and integration workflows and the business domain. Support critical production issues, deployments and business-critical activities during occasional weekends or off-hours, as needed. Qualifications 3+ years of software development or integration engineering experience, preferably involving API-based and enterprise application integrations Strong working knowledge of C#, .NET, object-oriented programming and common design principles Hands-on experience developing and consuming REST APIs, with an understanding of API error handling, logging, validation, authentication, configuration management and reusable integration practices Strong working knowledge of XML and JSON, including parsing, validation, data mapping and troubleshooting payload-related issues Good working knowledge of SQL, including joins, filtering, data validation and troubleshooting application or integration-related data issues Experience using Postman for API testing, request configuration, payload validation, authentication and response analysis Solid understanding of Git, including branching, commits, pull requests, merging and resolving basic merge conflicts Agile and Scrum processes, sprint planning, story grooming and iterative software delivery Strong problem-solving skills, and able to trace failures across systems rather than focusing only on individual application components. This includes troubleshooting across the API, application code, XML and JSON payload, database, configuration and deployment layers Able to work with the Product, QA, DevOps, Integration and Support Teams to investigate and resolve end-to-end integration issues Willingness to work occasional weekends or off-hours on rotation, as required. Hands-on experience with Entity Framework and LINQ for retrieving and manipulating application data is nice to have. Working knowledge of Azure DevOps, including repositories, build and release pipelines, work items and basic CI/CD concepts is nice to have. Familiarity with React and modern web application concepts, and able to understand or support integration-related frontend changes is nice to have, Experience using Visual Studio and standard debugging, logging and error-analysis techniques is nice to have. Able to write clean, maintainable, testable code and create appropriate unit tests using frameworks such as NUnit or xUnit is nice to have Working knowledge of Jira or similar ticketing systems is nice to have Familiar with Copilot or similar AI-assisted development tools for development, troubleshooting and productivity is nice to have Benefits The base salary range for this role is $80,000 to $95,000 USD. Employees also receive a comprehensive benefits package that includes an employer-matched retirement plan, generously subsidized healthcare with 100% employer-paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and paid time off (PTO). We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday. This position is based in the greater Colorado Springs area. For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us X: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/ iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Location: Remote US At Affirm, we exist for the moments that matter—giving people a clear, predictable way to pay over time, with no hidden fees, no surprises, and no tradeoffs on what matters most. About the Legal, Compliance, and Public Affairs team The Legal, Compliance, and Public Affairs team is a group of dedicated professionals committed to helping Affirm scale, innovate, and provide outstanding products for consumers, merchants, and key partners. We combine legal, compliance, and policy expertise to guide growth, shape products, and build trust across our ecosystem. Our work spans multiple professional disciplines and provides the foundation for Affirm’s mission to deliver honest financial products. About the role Affirm's Legal team partners with the business to drive innovation and support the scaling of our consumer financial products while expertly managing complex regulatory, litigation, and enforcement risks globally. This senior leadership position will report directly to the Chief Legal Officer & Chief Compliance Officer (CLO/CCO) and lead across the US and international jurisdictions, Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement teams. The ideal candidate will build and lead a team of professionals, skilled in all legal matters related to these domains and will be skilled in strategizing and developing products for the Company. This role will also partner closely with the executive team including the CEO, CLO & CCO, Chief Operations Officer, SVP Product, SVP Engineering, CISO & other executives, along with other cross-functional groups, to ensure that our product, regulatory, licensing, litigation and enforcement legal work supports the company and is cohesive, holistic, and aligned with the strategic and operational needs of the business. Necessary experience and skills include critical thinking in the development and provision of legal  analyses and the provision of strategic counsel, strong and effective written and oral communication skills, and a demonstrated ability to lead while seamlessly and collegially partnering with internal and external teammates. The ideal candidate will join the leadership team for the CLO organization and provide important cross-department leadership and strategic guidance to the CLO and the leadership team. What you’ll do Develop and execute strategic plans for Affirm’s Product, Regulatory, Innovation, Licensing, Litigation & Enforcement functions based on broader company strategies, ensuring alignment of global strategy and organizational growth. Provide strategic direction and leadership across Product, Regulatory, Innovation, Licensing, Litigation, & Enforcement through senior legal leaders, ensuring alignment of priorities, accountability, and organizational effectiveness. Counsel senior management, executive leaders, board members, and regulators as a trusted advisor on all product, litigation, and regulatory matters. Partner with Product, Technology, Engineering, Bank, and other cross-functional leaders to provide strategic legal guidance on product development, innovation, bank-related initiatives, and complex federal, state, and international consumer financial regulatory matters. Oversee legal strategy and responses related to federal and state regulatory inquiries, bank partner examinations, and enforcement actions, partnering closely with Regulatory Affairs, Public Affairs, and Compliance to anticipate and mitigate material regulatory risks. Develop solutions in partnership with cross-functional leaders to address complex, company-wide problems, building consensus to drive long-term business initiatives. Accountable for functional-level financial results and budgets, including judiciously managing outside counsel and litigation spend What we look for J.D. degree and a state bar member in good standing. 20 years of legal experience, including law firm and government (CFPB or FTC) or in-house supporting consumer financial, payments, litigation, and enforcement matters at a fintech or technology company. Expert knowledge of core functions, including federal and state consumer protection lending laws, financial technology, payments, and litigation. Strong thought leadership and strategic thinking skills, with the ability to build cross-functional leadership consensus and implement organizational growth. Experience interacting with executive leaders, board members, and external stakeholders. Demonstrated ability to manage change, develop risk mitigation plans, and translate long-term strategies into near-term focus (2-4 years). Experience scaling teams and a strong desire to manage, develop, and mentor other senior attorneys and paraprofessionals Base Pay Grade - X Equity Grade - USA 24 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range per year: $370,000 - $415,000 Please note that visa sponsorship is not available for this position. #LI-Remote Remote-first with flexibility built in Affirm is proud to be a remote-first company. Most roles can be done from almost anywhere within the country of employment. Some positions may occasionally require in-person work at an Affirm office, and a few are office-based due to the nature of the work. All new hires will be invited to attend an in-person onboarding experience. Benefits designed for you Our benefits reflect our commitment to care, transparency, and flexibility. Here are a few highlights: Health coverage at no cost: We cover 100% of premiums for employees and their dependents. Spending stipends: Monthly stipends support your tech setup, and the ability to choose health and wellness options that are right for you. Time off to recharge: Flexible time off and generous holiday calendars help you rest when you need to. Own a piece of what you build: Our employee stock purchase plan (ESPP) lets you buy Affirm stock at a discount. We’re committed to providing an inclusive interview process, including accommodations for candidates with disabilities. If you need support, we’re happy to help. For positions based in San Francisco or Los Angeles: Affirm considers qualified applicants with arrest and conviction records, as required by law. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and consent to the use of your personal information as described.

Location: London Workplace: Hybrid WHY HARVEY At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started. ROLE OVERVIEW Harvey is building a best-in-class go-to-market engine, and we're looking for a GTM Systems Administrator to join the GTM Systems team and help scale the systems that power both our pipeline and our customer experience. You'll take on a variety of projects across the full GTM lifecycle, from how we source, enrich, and route leads at the top of the funnel to how we support and engage customers through Zendesk and our Customer Success platforms. This is not a traditional RevOps or Salesforce admin role: we expect this person to work AI-first, using AI tools and agents to build, automate, and maintain systems that would traditionally require engineering support or manual admin work. Reporting to the Head of GTM Systems, you'll partner closely with Sales, Marketing, Support, and Customer Success to translate business needs into scalable, reliable systems that directly drive revenue and retention outcomes. WHAT YOU'LL DO - Work across a variety of projects on the GTM Systems team, with some sprints focused on top-of-funnel growth and others on support and customer success tooling, flexing to where the business needs you most. - Design and improve top-of-funnel systems including lead sourcing, enrichment, scoring, and routing, building enrichment workflows in Clay and across data providers (ZoomInfo, Cognism, Apollo, Clearbit, etc.) to power inbound and outbound pipeline. - Configure and optimize Zendesk as Harvey's primary support platform (ticket routing, triggers, automations, macros, SLA policies, agent workspace) and support adjacent CS platforms like Catalyst. - Contribute to Salesforce configuration across the funnel, including lead routing, scoring, lifecycle stages, and automation (Flows, validation rules, custom objects), and how data flows across Salesforce, marketing automation, support, and enrichment tools. - Use AI as a default working method: build and maintain AI agents, automations, and workflows (AI triage, copilots, agent-based enrichment, LLM-powered data quality checks) to eliminate manual admin work and extend what the systems team can ship without engineering support. - Integrate GTM and CS tools with Harvey's broader ecosystem (CRM, product data, internal tools, communication platforms) to ensure a unified view of the customer, and build reporting and dashboards that provide visibility into pipeline conversion, support performance, and customer health. - Maintain high data quality and compliance through deduplication, normalization, enrichment governance, and consent/opt-out handling, and document system architecture, workflows, and processes so everything scales as the company grows. WHAT YOU HAVE - 4-8+ years of experience in GTM Systems, RevOps, Growth Ops, Support Ops, or similar roles. - Strong proficiency in Salesforce (data modeling, Flows, lead routing, account hierarchy, reporting) plus hands-on experience administering Zendesk (routing, automations, triggers, SLA policies), or deep expertise in one with proven ability to ramp fast on the other. - Hands-on experience with Clay and at least one major enrichment/data provider (ZoomInfo, Cognism, Apollo, Clearbit, etc.), and experience with marketing automation platforms (Marketo, HubSpot, or similar). - Demonstrated AI fluency: you already use AI tools (Claude, ChatGPT, Clay AI, Zendesk AI, or similar) to build workflows, automate admin tasks, draft configurations, and troubleshoot, and you can point to concrete things you've shipped this way. - Strong systems thinking, with the ability to design and debug end-to-end data flows across tools, spanning both reactive support workflows and proactive growth motions. - A collaborative, team-first working style: comfortable operating in a pod, picking up varied projects, and working cross-functionally with Sales, Marketing, Support, Customer Success, and Operations. Highly organized and documentation-oriented, with a focus on scalable, maintainable systems. BONUS - Experience with Customer Success platforms (Gainsight, Catalyst) or Zendesk certification(s). - Experience building integrations using APIs, webhooks, or iPaaS tools (Workato, Zapier, MuleSoft), or integrating GTM systems with data warehouses (Snowflake, BigQuery). - Experience building or deploying AI agents in production (e.g., agentic prospecting, AI ticket triage, health-score automation) - Working knowledge of SQL and/or scripting (Python, JavaScript) for data workflows. - Background in high-growth or early-stage environments where systems are built from the ground up. DEPENDING ON YOUR LOCATION, AN APPLICANT PRIVACY NOTICE MAY APPLY TO YOU. YOU CAN FIND ALL OF OUR APPLICANT PRIVACY NOTICES HERE https://harveyai.notion.site/Harvey-Candidate-Privacy-Notices-319ac3fcdd7a803bb807d5094f249922?pvs=74. #LI-SH1 Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai

Location: Dublin, IE About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We’re looking for a Recruiter to join our Talent team in London to own full-cycle recruiting for either our G&A functions (Finance, Legal, People, and related areas) and our Go-To-Market organization (Sales, Marketing, Partnerships, and Customer-facing roles), depending on business need and your background. This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You’ll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic’s values. You’ll work in a fast-moving environment where priorities shift, and you’ll have real ownership over the roles you run. We’re open to candidates whose strength is in G&A recruiting or in GTM recruiting; in your application, tell us where your experience is deepest. Key Responsibilities Own full-cycle recruiting for a portfolio of G&A or GTM roles across EMEA—from intake through offer and close Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies Source and engage high-quality active and passive candidates, building diverse and competitive pipelines Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic’s hiring bar Manage candidates through the process with clear communication and a great experience at every stage Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close Use data to track pipeline health and share insight that helps hiring managers make good decisions Minimum Qualifications 4+ years of full-cycle recruiting experience in either G&A (Finance, Legal, People) or GTM (Sales, Marketing, Partnerships) hiring Track record of closing strong candidates in competitive markets Familiarity with the EMEA talent landscape and comfort recruiting across multiple countries Strong stakeholder management—you build trust and partnership with hiring managers Excellent organization and the ability to manage multiple searches at once without dropping details Clear, direct communication style and a bias toward action Comfort operating with ambiguity in a fast-moving environment Genuine interest in Anthropic’s mission and the role recruiting plays in achieving it Preferred Qualifications Experience recruiting at a high-growth technology, AI, or machine learning company Experience recruiting across both G&A and GTM functions Experience hiring across multiple EMEA markets, including the UK and Ireland Familiarity with Greenhouse or similar ATS platforms Additional European language skills relevant to hiring across the region The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: €170.000 — €215.000 EUR Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.

Location: London, UK About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Role Anthropic is growing quickly across EMEA, and we need recruiters who can help us hire exceptional people into the teams that keep the company running and bring our work to customers. We’re looking for a Recruiter to join our Talent team in London to own full-cycle recruiting for either our G&A functions (Finance, Legal, People, and related areas) and our Go-To-Market organization (Sales, Marketing, Partnerships, and Customer-facing roles), depending on business need and your background. This is a full-cycle individual-contributor role for a strong recruiter who can run an excellent process end to end—sourcing, screening, managing stakeholders, and closing. You’ll partner with hiring managers across EMEA to understand what great looks like, build healthy pipelines, and deliver a candidate experience that reflects Anthropic’s values. You’ll work in a fast-moving environment where priorities shift, and you’ll have real ownership over the roles you run. We’re open to candidates whose strength is in G&A recruiting or in GTM recruiting; in your application, tell us where your experience is deepest. Key Responsibilities Own full-cycle recruiting for a portfolio of G&A or GTM roles across EMEA—from intake through offer and close Partner with hiring managers to scope roles, calibrate the bar, and build effective sourcing strategies Source and engage high-quality active and passive candidates, building diverse and competitive pipelines Run structured, rigorous, and candidate-centric interview processes that uphold Anthropic’s hiring bar Manage candidates through the process with clear communication and a great experience at every stage Collaborate with the broader Talent team, People Partners, and Compensation to structure offers and guide candidates to close Use data to track pipeline health and share insight that helps hiring managers make good decisions Minimum Qualifications 4+ years of full-cycle recruiting experience in either G&A (Finance, Legal, People) or GTM (Sales, Marketing, Partnerships) hiring Track record of closing strong candidates in competitive markets Familiarity with the EMEA talent landscape and comfort recruiting across multiple countries Strong stakeholder management—you build trust and partnership with hiring managers Excellent organization and the ability to manage multiple searches at once without dropping details Clear, direct communication style and a bias toward action Comfort operating with ambiguity in a fast-moving environment Genuine interest in Anthropic’s mission and the role recruiting plays in achieving it Preferred Qualifications Experience recruiting at a high-growth technology, AI, or machine learning company Experience recruiting across both G&A and GTM functions Experience hiring across multiple EMEA markets, including the UK and Ireland Familiarity with Greenhouse or similar ATS platforms Additional European language skills relevant to hiring across the region The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: £105,000 — £145,000 GBP Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. For roles performing work in California: We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.