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Location: United States; St. Louis; Detroit; Charlotte; Denver; Chicago; Seattle; Austin; Minneapolis; Phoenix; Atlanta; Washington D.C.; New York; Los Angeles; Houston; Boston; Columbus; San Francisco; Dallas Workplace: Remote ClickHouse is one of the fastest-growing databases in the world, and our design team is at an inflection point. As we expand into new solution areas, we’re looking for a designer who codes. You’ll own the design side of Click UI, ClickHouse’s open source design system. As a member of a solution-oriented product team, you’ll see those system-level design decisions through to end users. If you think of design systems as a way to bake good design into technical products, fix bugs yourself instead of filing tickets, and use AI to stay ahead of the curve, we’d love to hear from you. What You Will Be Doing - Own the design system in Figma and the design decisions that determine how components look and feel across the ClickHouse ecosystem. - Work directly with contributors and consumers of Click UI to improve the system and drive adoption of new and existing components. - Communicate designs through wireframes, prototypes, and visual mockups, iterating quickly on feedback. - Partner closely with a product team, including product managers and engineers, as a trusted, embedded collaborator rather than a separate creative function. - Use AI tools to accelerate your workflow, automate repetitive tasks, and improve both code and design quality. - Contribute to design feedback sessions with internal and external stakeholders to validate assumptions. - Advocate for product quality and user experience, even when you have to create the guardrails yourself. What You Bring Along - Strong visual design fundamentals and experience building and maintaining a design system. - Proven experience designing for complex software applications, ideally in B2B SaaS or developer tools. - Advanced proficiency in Figma, including components, prototyping, and design systems. - Frontend engineering skills: you write CSS, React, and TypeScript, and you’re comfortable in a real codebase. - Experience owning products end to end, working directly with developers and product managers. - Enthusiasm for AI tools and an active practice of using them in design, engineering, workflows, or all of the above. - Energy for the startup pace, including the ambiguity and shifting priorities that come with scaling a company with as much potential as ClickHouse. - Preferred: Experience owning multi-brand design systems or the same design system across multiple tech stacks; experience designing IDEs, data products, or other technical developer tooling. - Preferred: Familiarity with AI-assisted design or engineering workflows (Cursor, Copilot, Figma MCP, v0, etc.), open source contributions or an active GitHub presence, and experience in a fast-moving, globally distributed startup. PERKS - Flexible work environment - ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 25 countries. - Healthcare - Employer contributions towards your healthcare. - Equity in the company - Every new eligible team member who joins our company receives equity. - Time off - Flexible time off in the US, generous entitlement in other countries. - A USD$500 Home office setup if you’re a remote employee. - Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites. CULTURE - WE ALL SHAPE IT As part of a rapidly scaling start-up, you will be instrumental in shaping our culture. Are you interested in finding out more about our culture? Learn more about our values here https://clickhouse.com/company/careers. Check out our blog posts https://clickhouse.com/blog or follow us on LinkedIn https://www.linkedin.com/company/clickhouseinc/life/0c1ee7f4-2129-488d-b413-e7f6270659fd/?viewAsMember=true to find out more about what’s happening at ClickHouse. EQUAL OPPORTUNITY & PRIVACY ClickHouse provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any type based on factors such as race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Please see here https://clickhouse.com/legal/applicant-privacy-notice for our Privacy Statement.

Responsibilities: — Review and follow up on inbound requests from outreach campaigns. — Use deep prospecting techniques to engage patients personally. — Make 150 to 200 outbound calls daily using an auto-dialer. — Talk to 80 to 100 patients and book about 19 appointments daily. — Build trust with patients and caregivers to encourage appointment scheduling. — Educate patients on the importance and benefits of receiving in-home services. — Develop a strong understanding of partner care models to answer patient questions. — Collaborate with representatives and healthcare professionals for seamless patient experience. — Escalate questions and concerns to other teams as needed. — Perform other duties and projects as assigned. Requirements: — Minimum 2 years outbound call center experience, including 1 year in healthcare. — Proficiency with electronic health record (EHR) systems and healthcare software. — Excellent written and verbal communication skills. — Experience managing multiple communication channels (phone, email, chat). — Preferred experience with Zendesk and Five9. — Flexibility, humility, sense of humor, strong communication skills. — Ability to solve problems creatively and work in a fast-paced environment. — Highly organized and process-oriented. — Experience in on-demand service or healthcare environment. Benefits: — Medical, dental, and vision insurance. — 401(k) plan with company match. — Flexible paid time off. — Generous parental leave (16 weeks for birthing parent, 8 weeks for non-birthing parent). — $10,000 lifetime maximum for infertility/fertility treatment. Application instructions: All legitimate job postings require application through the official Sprinter Health Careers website. Communications will only come from @sprinterhealth.com email addresses. Applicants should mention the word GAINFUL when applying to confirm they have read the job post completely.

Location: Egypt The Technical Support Engineer - L1 will be part of the Level 1 team in Cincom's new 24/7 Support function, based in Cairo, and the first point of contact for Cincom customers experiencing technical issues with their enterprise software products, including CPQ, Eloquence and Cincom Smalltalk. The role focuses on receiving and managing customer cases, performing initial technical investigations, following established troubleshooting procedures, and ensuring timely escalation to the appropriate product specialists when deeper investigation is required. This is an opportunity for a recent graduate or early-career engineer with strong technical fundamentals, analytical thinking and a customer-oriented mindset to develop expertise in enterprise software support. The role operates within a 24x7x365 support organisation and requires flexibility to work rotating shifts, including nights, weekends and public holidays. KEY RESPONSIBILITIES Case Management Act as the first point of contact for customers reporting technical issues with Cincom products. Register, categorise, prioritise and manage incoming support cases in Zoho Desk in accordance with established procedures, severity definitions and service levels. Investigation & Troubleshooting Perform initial technical investigation and troubleshooting to identify the nature and potential source of reported issues. Follow documented troubleshooting procedures, knowledge articles, known-issue playbooks and Cincom's AI-assisted knowledge tools to resolve supported L1 cases. Collect and analyse relevant technical information, including error messages, logs, timestamps, system details and troubleshooting results. Identify whether reported issues may relate to application behaviour, operating systems, databases, infrastructure or network connectivity. Escalation & Customer Communication Recognise issues requiring deeper technical investigation and escalate them to Level 2 support, Hosted Services or the product engineering teams (Level 3) with complete technical findings. Recognise any report of a possible security vulnerability or active exploitation and route it immediately through the security escalation process, as these carry strict regulatory reporting deadlines. Maintain end-to-end ownership of customer-facing cases, ensuring regular updates, appropriate follow-up and clear communication until resolution. Participate in customer calls and communicate technical information clearly to both technical and non-technical audiences. Maintain accurate and consistent case documentation, including investigation steps, findings, actions taken and escalation details. Collaborate with L2 engineers, Hosted Services and Product Engineering teams to facilitate effective case resolution. Knowledge & Continuous Improvement Contribute to the development and maintenance of the technical knowledge base, troubleshooting guides and self-service content. Identify recurring issues and knowledge gaps and share observations with senior engineers to support continuous service improvement. Develop technical knowledge across Cincom's product portfolio, gradually building deeper expertise in assigned products and support areas. Security & Data Protection Handle customer data, logs and system access in line with Cincom's information security, data protection (including GDPR) and customer confidentiality requirements. Follow the controls that support Cincom's ISO 27001 and SOC 2 programmes, including access management and evidence of how cases are handled. Requirements WHAT WE'RE LOOKING FOR Essential Bachelor’s degree in computer science, Computer Engineering, Information Systems or a related technical discipline. 0–2 years of relevant experience; fresh graduates are encouraged to apply. Strong technical fundamentals in operating systems, networking and application technologies. Good analytical and troubleshooting skills, with the ability to investigate problems logically and systematically. Ability to understand technical information, identify relevant symptoms and determine appropriate next steps. Strong written and verbal communication skills in English. Good organisational skills and the ability to manage multiple cases while maintaining appropriate priorities and follow-up. Ability to work effectively within a team and collaborate with different technical functions. Customer-oriented mindset, ownership, attention to detail and willingness to learn. Able to work rotating shifts, including nights, weekends and public holidays, in a 24x7x365 support environment. Technical Foundations The following technical foundations are essential at foundation level. Product-specific skills are taught on the job. 1. Linux / Unix Fundamentals Basic command-line proficiency, understanding of file systems, permissions, processes, services and system logs. 2. Networking Fundamentals Understanding of TCP/IP, IP addressing, DNS, DHCP, ports, routing and connectivity troubleshooting tools. 3. Windows Operating Systems Basic knowledge of Windows operating systems, services, Event Viewer, Windows Server and Active Directory. 4. Application & Database Fundamentals Understanding of client-server architecture, application troubleshooting, log analysis, database fundamentals, basic SQL, HTTP/HTTPS and REST APIs. Desirable The following skills and experience are desirable: Basic programming or scripting knowledge, preferably Python or PowerShell. Familiarity with JSON, APIs and application integration concepts. Exposure to database technologies such as SQL Server, MySQL or MongoDB. Familiarity with virtualisation and cloud computing fundamentals. Academic projects or internships involving software applications, databases, operating systems or infrastructure. Previous exposure to enterprise software or technical support environments. Linux certifications such as Linux Essentials, RHCSA or equivalent. Networking certifications such as CCNA or equivalent. Microsoft technical certifications. Basic programming or database certifications. Additional language skills, particularly French, German or Italian. PRODUCT KNOWLEDGE Previous knowledge of Cincom products is not required. However, the successful candidate will be expected to develop familiarity with the company's enterprise software portfolio, starting with the products in scope for Level 1, during onboarding and technical enablement. HOW SUCCESS IS MEASURED First 90 days Product and process onboarding completed for the products in scope, with knowledge checks passed. Handling Level 1 cases independently on the shift rota. Case records consistently meet the documentation standard in quality checks. Ongoing First response and update times within the agreed service levels. Share of cases resolved at Level 1 against the team target. Escalations reach Level 2 or Level 3 with complete information first time. Customer satisfaction scores on closed cases. Regular, useful contributions to the knowledge base.

Location: India ubject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: Brazil; Argentina; Colombia; Mexico; Chile; Costa Rica Subject Matter Expert - Infrastructure as Code & DevOps Automation Position Summary We seek an experienced IT Automation Specialist to lead infrastructure automation initiatives across our enterprise environment. As a subject matter expert, you will design, implement, and maintain scalable automation solutions using industry-leading tools including Terraform, OpenTofu, Ansible, AWX/Tower, and advanced DevOps platforms. This role combines hands-on technical expertise with strategic thinking to drive infrastructure modernization and operational efficiency. Key Responsibilities Design and implement Infrastructure as Code (IaC) solutions using Terraform and OpenTofu for cloud and on-premises infrastructure provisioning Develop and maintain Ansible playbooks and roles for configuration management, application deployment, and system patching across heterogeneous environments Architect and optimize Ansible Tower/AWX implementations for enterprise-scale automation, including RBAC, credential management, and workflow orchestration Lead adoption of agentic AI capabilities to automate decision-making processes and reduce manual operational overhead Establish the best automation practices, standards, and frameworks; conduct code reviews for infrastructure automation projects Troubleshoot and resolve complex automation issues; provide technical documentation for knowledge transfer to other teams Integrate automation solutions with CI/CD pipelines, monitoring systems, and ticketing platforms Document technical architecture, runbooks, and operational procedures for all automation systems Evaluate and recommend new automation tools and technologies that improve efficiency and reduce operational risk Collaborate with cross-functional teams (Cloud, Infrastructure, Security) to embed automation across IT operations Requirements Required Qualifications 5+ years of IT infrastructure and systems administration experience Expert-level proficiency with Terraform and/or OpenTofu; demonstrated ability to manage complex infrastructure states Advanced expertise in Ansible; proven experience in designing and maintaining Ansible Tower or AWX in production environments Strong Python programming skills; ability to write custom modules, plugins, and automation scripts Deep understanding of DevOps principles, CI/CD pipelines, and infrastructure-as-code best practices Experience with public cloud platforms (Azure, GCP) and hybrid/on-premises infrastructure Knowledge of version control systems (Git) and collaborative development workflows Strong troubleshooting and problem-solving abilities with demonstrated experience resolving production incidents Excellent communication skills; ability to translate complex technical concepts for non-technical stakeholders Bachelor's degree in Computer Science, Information Technology, or equivalent professional experience Preferred Qualifications Hands-on experience implementing and managing agentic AI solutions for IT operations automation Experience with advanced Ansible Tower features (workflows, dynamic inventory, LDAP/SAML integration) Familiarity with configuration management databases (CMDB) and ServiceNow integrations Knowledge of GitOps methodologies and tools (ArgoCD, Flux) Certifications such as HashiCorp Certified Terraform Associate, Ansible Specialist, or equivalent cloud/infrastructure certifications Open-source project contributions or demonstrated thought leadership in the infrastructure automation community Technical Skills Matrix IaC: Terraform, OpenTofu, CloudFormation | Expert Config Management: Ansible, Ansible Tower, AWX | Expert Agentic AI: LLM orchestration, AI-driven automation, prompt engineering | Intermediate+ Languages: Python, Bash, Go, HCL, PowerShell | Advanced Cloud: AWS, Azure, GCP, hybrid infrastructure | Advanced Languages: Python, Bash, Go, HCL, PowerShell | Advanced Why This Role Matters Automation is at the heart of our IT modernization strategy. In this role, you'll drive repeatability, reduce manual toil, and enable self-service capabilities across our infrastructure. You'll work with cutting-edge technologies including emerging agentic AI solutions, and your expertise will directly impact how efficiently we deliver infrastructure services to our clients. Equal Opportunity Statement We are an equal opportunity employer committed to fostering an inclusive, supportive workplace free from discrimination. We celebrate diversity and are dedicated to creating an environment where all employees feel valued and respected

Location: São Paulo, Brazil; Santiago, Chile; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a Senior Data Engineer to join our team and contribute to a high-impact project for a strategic client in the Point of Sale (POS) domain. The project focuses on connecting data from POS systems with the data platform of a well-known hotel chain, including database integrations and reporting. In this role, you’ll work with AWS services and data pipelines, help build reliable integration solutions, and collaborate closely with the engineering team to support successful delivery. 🟩 What's in it for you: Contribute to an interesting integration project at the intersection of the POS and hospitality industries Apply your expertise in AWS and Python to build reliable data integration solutions ✅ Is that you? 5+ years of experience in Data Engineering Hands-on experience with AWS services and AWS data products Experience designing, developing, and maintaining data pipelines in AWS Hands-on experience with data integration, transformation, and processing Strong proficiency in Python Strong SQL skills for data transformation and analysis Strong problem-solving, analytical, and troubleshooting skills Strong communication skills and ability to discuss technical matters with clients Adaptability and effective time management skills Upper-Intermediate+ English level Desirable: Experience with Snowflake, particularly Snowflake data apps Familiarity with GCP services Knowledge of JavaScript and frontend development Experience with Java or Scala Experience in the POS domain 🧩 Key responsibilities and your contribution In this role, you'll help connect data across systems and build solutions that support the client's integration needs. Develop and maintain data pipelines to support data integration between POS systems and data platform Work with AWS services and data products to build and support data integration solutions Use Python and SQL to support data processing and transformation Work on database integrations and reporting solutions Collaborate with the Tech Lead and other engineers to implement and deliver data solutions Communicate with client stakeholders on technical matters as needed Our next steps: ✅ Submit a CV in English — ✅ Intro call with a Recruiter — ✅ Interview — ✅ Signing the Contract Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.

Location: Kyiv, Ukraine We are looking for a Junior System Administrator to support workplace IT operations, user requests, and core infrastructure maintenance in the IT Services team. The candidate must be based in Kyiv. The IT Services project focuses on reliable day to day support for workplace technology, office infrastructure, and user access management. You will help maintain stable operations across workstations, servers, and network equipment while contributing to secure and well documented IT processes. Provide technical assistance, incident resolution, and request fulfillment for local and remote users Handle device deployment, OS imaging, enrollment, peripheral setup, and secure hardware decommissioning Oversee user account provisioning, role based access, and Active Directory and identity system maintenance Monitor, update, and maintain office servers, workstations, and local network equipment Conduct routine system health checks, software deployments, security patching, and post incident root cause analysis Maintain up to date IT documentation, inventory records, and adherence to corporate security policies 1 plus years of experience supporting an IT workstation fleet of 20 plus devices including hardware diagnostics and repair Strong troubleshooting skills across Windows OS Basic knowledge of macOS and Linux Experience administering Windows Server 2019, 2022, or 2025 Experience with Active Directory and GPO Solid grasp of networking fundamentals including TCP IP, DNS, DHCP, VLAN, VPN, and NAT Pre Intermediate English for written documentation and basic workplace communication Hands on experience with VMware ESXi, Hyper V, or Proxmox Familiarity with PowerShell for routine administrative tasks and system automation Experience configuring Windows File Server Resource Manager, quotas, NTFS permissions, and share level access control Exposure to Zabbix, Grafana, or ELK and Elastic Stack Intermediate English or higher for cross team collaboration with international colleagues

Location: Philippines You You have a strong technical background, a passion for technology, and hands-on experience in SaaS and IT sales. You love solving complex technical challenges, bridging the gap between technical and non-technical stakeholders, and helping customers find the right solutions. If you’re excited by the idea of being at the intersection of technology and sales, we want to meet you! About Us At DBSync we provide the opportunity to use technology that creates innovative and next generation data integration products which helps our employees to cultivate their creativity and sense of belonging. DBSync is a leading provider for data integration and Data warehousing services for both cloud/SAAS-based-on-demand applications. We were incubated by Salesforce.com (as a part of Avankia), before getting spinned off as a separate company. DBSync provides data integration as a SAAS-based, Standalone or hosted integration at a competitive price with a plethora of benefits for business users. Our mission is to provide a strong foundation for businesses in solving complex problems and automating their workflows while acting as a pillar of support for all their data integrations needs. At DBSync we encourage innovation and creativity and our team is diverse comprising of a nice mix of cultural blends. We are a family where each talent is recognised and honed for the best of the individual and the company as a whole. We maintain a very professional, learn and excel vision with a hint of a start-up-like environment making each individual feel important and responsible with an equal opportunity to grow to the sky’s limit! If you have a spirit of enthusiasm to grow beyond horizons, a determination to work hard, confidence to achieve success and influence future visions and products and be a successful part of the next gen trend, DBSync is the place for you! Our Value System 1. We genuinely care 2. We do not waste time on manual or mundane task 3. We have a fun environment 4. We own it 5. We are experts on what we do 6. We win together DBSync has been: We have been rated 4.7 / 5 on G2. We have got around 125 reviews in 2023. Based on the reviews G2 has awarded DBSync following badges. Best Relationship– Winter 2024 Leader Americas Winter 2024 Best Results – Winter 2024 Best Usability – Winter 2024 About the Role: As a Technical Sales Specialist, you will leverage your technical background and sales expertise to engage customers, deliver tailored technical solutions, and close deals. You’ll be responsible for understanding customer needs, conducting live product demonstrations, and driving sales growth. This role requires a blend of sales acumen and technical knowledge to ensure customers are equipped with the right solutions for their business. Job Responsibilities: Lead technical product demonstrations, offering detailed insights into our data integration solutions and related technologies. Meet monthly, quarterly, and yearly sales targets, with a focus on SaaS and IT solutions. Collaborate across teams to ensure the highest level of customer support and alignment with our solution sales strategy. Identify opportunities to enhance customer engagement and boost sales of DBSync products. Stay updated on the latest product features, industry trends, and developments in SaaS, data integration, and IT solutions. Address customer inquiries and provide technical expertise to resolve product-related issues. Generate new leads and close sales through demonstrations, outreach, and relationship-building. Work closely with professional services and customer support teams to ensure seamless customer experiences. Continuously enhance your technical sales skills through training and self-learning. Skills and Qualifications: 3+ years of experience in software SaaS or IT sales, with a strong technical background. Solid understanding of B2B sales, particularly in the SaaS or tech industry. Ability to convey technical information clearly and effectively to both technical and non-technical stakeholders. Experience in selling data integration, cloud, or SaaS-based solutions is highly preferred. Strong problem-solving skills, with a passion for technology and innovation. Tech-savvy, with the ability to map technology to business needs and outcomes. Familiarity with Salesforce CRM or similar platforms is a plus. Excellent communication, presentation, and negotiation skills. Self-motivated and able to thrive in a fast-paced environment. MBA preferred but not required. Experience with AI‑enabled tools (e.g., Claude, Gemini, Copilot, ChatGPT, or workflow automation platforms) to enhance sales productivity, automate repetitive tasks, and improve customer engagement. Job Location: Philippines (Remote) Work Shift: U.S Shift (8:00 AM CST to 5:00 PM CST)

Location: United States; Canada Our client is an established hospitality technology company providing software solutions that connect and optimize the systems hotels rely on every day. With over 25 years of experience serving international hotel brands, the company specializes in system integrations, telecom analytics, and guest service technology. Now backed by a larger international software group, the business is expanding its portfolio with new AI-powered solutions for the hospitality industry. About the Role We are looking for a hands-on Commercial Lead – Sales & Partnerships to drive new business, develop strategic partnerships, and build a scalable sales function. This is a player-coach role combining direct sales with go-to-market development and future team leadership. You will own the new-business pipeline, personally close deals, establish repeatable sales processes, and gradually build and develop the commercial team. The ideal candidate is a B2B software sales professional who enjoys both winning new customers and building commercial processes from the ground up. Key Responsibilities Drive new business: Own revenue targets and generate new bookings across established software products and emerging AI solutions. Manage full-cycle sales: Identify prospects, generate leads, conduct discovery calls and demonstrations, negotiate contracts, and close deals with hotel groups, management companies, and hospitality brands. Develop go-to-market strategies: Define target customer segments, positioning, messaging, sales processes, and commercial approaches for new and existing products. Build strategic partnerships: Establish and expand relationships with telecom providers, cloud telephony vendors, managed service providers, and hospitality technology partners. Launch AI solutions: Work closely with the product team to bring new AI-powered products to market, contributing to pricing, packaging, and commercialization strategies. Establish scalable sales processes: Develop sales playbooks, pipeline management practices, CRM processes, and accurate forecasting. Build and develop the team: Coach existing sales resources and support recruitment, onboarding, and development as the business grows. Collaborate across functions: Partner with product, marketing, and customer success teams to support customer acquisition and sustainable revenue growth. Requirements 4–8 years of experience in B2B software, SaaS, or technology sales, with a demonstrated track record of achieving or exceeding sales targets. Proven experience in new-business acquisition, outbound prospecting, and full-cycle sales , from lead generation to contract signature. Experience developing sales processes, building a sales playbook, launching a new product, or establishing a new market or customer segment. Ability to engage both technical stakeholders (IT, telecom, technology teams) and commercial decision-makers (business owners, general managers, executives). Experience mentoring, coaching, or managing sales professionals, with an interest in building a team. Proficiency with CRM systems such as HubSpot or Salesforce, including pipeline management and sales forecasting. Strong communication, negotiation, and relationship-building skills. A proactive, independent approach and the ability to operate effectively in a growing business. Nice to Have Experience selling hospitality technology, hotel management software, PMS integrations, cloud telephony, or guest experience solutions. Experience commercializing AI products or introducing new technology categories to the market. Background in channel sales, strategic partnerships, or reseller network development. Experience in an early-stage startup, growing software company, or entrepreneurial business environment. Previous involvement in hiring and onboarding sales team members. What We Offer A fully remote opportunity based in the United States or Canada . Significant ownership of new-business sales, go-to-market strategy, and commercial development. The opportunity to bring innovative AI-powered solutions to the hospitality market. The autonomy to develop sales processes and influence commercial strategy. A clear opportunity to grow into broader sales leadership as the team expands. The backing and resources of an established international software group.

Location: Liverpool, United Kingdom Love Games? Bi/multi lingual in languages? Join US Universally Speaking (US) is a world-class partner to the games industry – its on US to make sure the game is ready for release. Our customers trust US to make sure that their amazing Indie or AAA games are perfect before they are made available to gamers. We are excited to announce that following our 11 years of success in the UK we are opening a studio in Liverpool, so if you think you may have some of the skills listed on this job advertisement, why don’t you give it a try? If you are interested to be part of this exciting project, then you need to apply, and we will share with you the next steps to complete the screening/recruitment process. What will you do? Play and test the games. Literally. But we need you be on it and all over it. Relentless with your approach to testing games. As an absolute perfectionist you will find linguistic bugs and report these back using bug database communicating across global boundaries in an unambiguous way which is why is important you can communicate in clear English. The role will suit candidates who can work from Monday to Friday full-time on a day shift, typically starting at 9:00am This in an onsite role, your presence in the office will be required. Our office will be located in 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA . What would you do at work? Your job is to make sure games and applications give the best user experience by being linguistic bug free. Check in-game text for linguistic accuracy and correctness, and its accordance to cultural rules. To do this you will learn how to follow the Universally Speaking LQA process and professional standards which we have optimised over the years to be the best in the industry. You’ll use a variety of industry standard bug databases to write detailed bug reports that get you noticed as someone who is trusted and cares about making games better. Reporting issues is where it starts but you’ll also have ownership to ensure that bugs have been fixed and implemented correctly. You’ll become the LQA Expert across a broad range of Indie to AAA projects and given areas of specialisation. You’ll own, manage, create, and regularly execute test cases throughout the project life cycle. This includes document testing practises, LQA process & reporting methods. You’ll actively participate in test requirement gathering with developers to ensure Localisation QA effectively tests and supports all features of the project. You’ll be one step ahead in looking at ways to make improvements, take ownership for additional activities and create efficiencies in the way you work. Cooperate with the QA team. Measures of Performance: Quality, velocity, and precision of bug reports. On time delivery. Team working and communication. Continuous improvement and knowledge of LQA workflow and techniques. Requirements You are a great match if you: Are a Native in French. Have proficiency in written and spoken English. Are passionate about video games. Are a team player, with the ability to work under pressure within tight deadlines. Are pro-active, tenacious, and enthusiastic. Have a focus on quality and a keen eye for detail. Are good with computers – word processing, database handling, record keeping, good working knowledge of MS Office Suit. Have the right to Work in UK – these positions are not eligible for sponsorship. It’s really useful if you have some of the following but if not, we can teach you Previous experience in LQA, translation or proofreading. Experience with working with the software tools in use for LQA testing (test case management and text editing tools). Working knowledge of CAT tools (MemoQ). Knowledge in video game industry and trends. Desirable but not essential: Bachelor's of higher degree in linguistic. Benefits We are offering a zero hour contract. Training and learning, which will be provided by our on-site experts so you could learn all the skills needed to perform this job. Type of work will be onsite in our office based in 5th Floor, The Watson Building, 4 Renshaw St, Liverpool L1 2SA .

Location: Egypt ABOUT CINCOM Cincom builds and supports enterprise software used by organisations across EMEA, with three main product lines: CPQ, Eloquence (customer communications management) and Smalltalk. Our customers run our products on their own infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed. PURPOSE OF THE ROLE You will run Cincom’s hosted customer estate day to day, making sure every hosted customer gets a secure, reliable and cost-controlled service. You will manage our cloud services for those customers, build and configure their environments to our reference designs, and work closely with our Kubernetes Engineer, who will move into your team once the structure is finalised. Hosted Services is part of our new Support function, which is building a professional 24/7 service across all our products. You will work closely with the Principal Infrastructure Architect, who owns the reference designs and sizing, and with the product DevOps teams. KEY RESPONSIBILITIES Run the hosted estate Own the day-to-day operation of hosted customer environments: patching, backups, monitoring, capacity and change. Act as the senior escalation point for hosting incidents, and drive them to resolution with the product teams where needed. Run disaster recovery tests on schedule and fix what they find. Keep runbooks and operational documentation current. Cloud services and cost Manage our cloud subscriptions and services for hosted customers, mainly Azure. Track and control cloud spend for each customer, and flag cost or capacity issues early. Manage reserved capacity, renewals and cloud provider support cases, working with the Principal Infrastructure Architect and Finance on commercial decisions. Build and configure Build and configure new customer environments to approved reference architectures, using infrastructure as code. Work with the Kubernetes Engineer to run and improve our container platform. Set up test environments, and support the Principal Infrastructure Architect and product teams in performance-testing configurations for hosted and on-premise deployments. Customers Be the technical contact for hosted customers on their environment, availability and service levels. Report on availability, incidents and performance against hosting service levels. Onboard new hosted customers smoothly, working with Delivery and Client Success. Lead and improve Lead and develop the Kubernetes Engineer once the Hosted Services structure is finalised. Until then, the Kubernetes Engineer sits in the Eloquence product engineering team and you will work closely with them. Automate repetitive work, and improve monitoring and alerting. Provide evidence and controls for ISO 27001 and SOC 2 certification, working with our process and compliance lead. Requirements Essential Several years running production customer environments in Azure, at a software vendor or managed service provider (AZ-104 or equivalent level). Hands-on infrastructure as code, using Terraform, Bicep or similar. Working experience with Kubernetes and containers, ideally Azure Kubernetes Service. Strong Windows and Linux server administration, plus relational databases (for example SQL Server, Oracle or PostgreSQL). Backup, disaster recovery and monitoring tooling in practice, not just in theory. Comfortable talking to customers about their service, and calm under incident pressure. Able to work effectively as part of a remote team spread across time zones. Desirable Experience of performance or load testing tools. Cloud cost management or FinOps experience. Experience in an ITIL-based support organisation, and in ISO 27001 or SOC 2 environments. Some experience leading or mentoring an engineer. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS Hosting service levels met and reported to every hosted customer. Patching and backups on schedule across the estate, with disaster recovery tested and documented. Cloud spend known for each customer, with no surprises. New customer environments built through infrastructure as code, to reference designs. Fewer repeat incidents, and runbooks the wider Support team can use. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $2,500–$3,500 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: Egypt ABOUT CINCOM Cincom builds and supports enterprise software used by organisations globally, with three main product lines CPQ, Eloquence and Smalltalk. Our customers run our products on their own provided infrastructure and, increasingly, hosted and managed by Cincom in the cloud. We are reorganising engineering, delivery and support so customers get one consistent, well-run service whatever they buy and however it is deployed. PURPOSE OF THE ROLE Our product engineering teams own how our software is built. We need one owner who works with the product teams to determine what it runs on, specifically, the infrastructure and deployment design for every product, whether Cincom hosts it in the cloud or the customer runs it on their own hardware. When a customer or colleague asks what hardware or cloud capacity a deployment needs for a given volume, how it should be laid out, or what it will cost to run, the Principal Infrastructure Architect provides the answer or options and stands behind it. This is a hands-on role: you will design configurations, build them, test them with the product teams, and get into the detail when things go wrong. HOW THE ROLE WORKS A few points to be clear on: You own infrastructure and deployment design, not software design. Application architecture stays with the individual product engineering teams; you work with them to understand how each product behaves under load and what it needs from the infrastructure. You cover both Cincom-hosted and customer on-premise deployments. Hosting operations (patching, backups, monitoring, incidents) sit in Support with the Hosting Engineers, who build to your designs. You set the direction for our cloud infrastructure and its commercials. Day-to-day subscription and cost management sits with the Hosting Engineers; you own the strategy, the provider relationship and the cost model behind our hosted pricing. You work alongside our Principal AI Architect on the infrastructure our AI services need, including hardware for models we host locally as well as cloud capacity. You support Sales, Pre-Sales and Client Success on key deals and accounts, so customers get one credible answer from Cincom on how to deploy and size our products. You will create and maintain a standard, simple to use, sizing guide/calculator, to be used for all “standard” deployment requests KEY RESPONSIBILITIES Infrastructure and deployment design Define and maintain reference deployment designs for each product, for cloud-hosted and on-premise: including servers/VMs, storage, networking, virtualisation, containers and databases. Design for availability and resilience: high availability, load balancing, failover and disaster recovery. Review and sign off infrastructure design for each customer deployment and any significant change to it. Own the design of our Kubernetes and container platform and decide where containerised deployment fits and where it does not. Sizing and performance Build and own an infrastructure sizing model for each product, starting with Eloquence and CPQ, that turns customer volumes and workload mix, online, batch and on-demand use for Eloquence and Model execution, quotation production and Analytics for CPQ, into the hardware or cloud capacity needed. Own repeatable performance tests of deployment configurations with each product team and use the results to validate and improve the sizing models. Turn the models into clear sizing guidance that Sales, Delivery and customers can use with confidence. Investigate infrastructure-related performance problems in live customer environments when escalated. Cloud infrastructure and commercials Set our cloud infrastructure strategy, with Azure as today’s primary platform and managing any migration from Enavate hosting to Azure Own the relationship with our cloud providers and lead negotiations on commitments and reserved capacity with key stakeholders. Build the cost-to-serve model for hosted customers, so we price hosting and volume-based licensing on real numbers. Specify hardware and capacity for any infrastructure Cincom runs itself, including for locally hosted AI models. Customers and pre-sales Act as the senior voice with key customers and prospects on infrastructure, sizing, resilience and deployment choices. Support RFIs, RFPs and security questionnaires with accurate, reusable infrastructure content. Process and compliance Work with our process and compliance lead so our infrastructure and deployment designs support ISO 27001 and SOC 2 certification in 2027 and our obligations under the EU Cyber Resilience Act. Help build the Drata knowledge base for responses to compliance and security questionnaires Requirements Essential Senior infrastructure architecture experience at an enterprise software vendor, managed service provider or large IT organisation, covering both on-premise and cloud. A proven record of sizing and performance-testing infrastructure for enterprise applications, including capacity modelling from real workload data. Deep knowledge of servers, storage, networking and virtualisation (for example VMware or Hyper-V), and of database infrastructure. Strong Azure infrastructure experience (AZ-305 or equivalent level), with working knowledge of AWS. Hands-on experience with containers, Kubernetes and infrastructure as code. A solid grasp of cloud commercials: reserved capacity, commitments, cost management and FinOps practice. The confidence to give customers and senior colleagues a clear answer, and the judgement to know when the honest answer is “we need to test that”. English fluency Desirable Experience sizing infrastructure for high-volume batch and document-processing workloads. Experience of GPU and other infrastructure for AI workloads, including locally hosted models. Experience of ISO 27001 or SOC 2 environments. Experience working remotely across countries, languages and time zones. WHAT SUCCESS LOOKS LIKE IN THE FIRST 12 MONTHS A validated infrastructure sizing model for Eloquence in use by Sales and Delivery, with CPQ and Smalltalk following. Signed-off reference deployment designs for each product, for hosted and on-premise. A repeatable performance-test approach for deployment configurations, running with each product team. Cost-to-serve known for every hosted customer, feeding hosting and licence pricing. Disaster recovery designs tested for hosted customers, with the results documented. Fewer escalations caused by under- or over-sized deployments. Benefits Independent Contractor (Contractor is responsible for applicable taxes and statutory obligations, subject to the agreement and local law) Full-time role Availability for occasional short travels Payment in USD Equipment provided by the company Contractor fee range - $3,500–$4,300 USD per month Equal Opportunity Employer PartnerOne is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. AI Use Disclosure During our recruitment process, we may use technology, including AI-assisted tools, to support application review or scheduling. These tools support our recruiting team and do not replace human decision-making. Where required, candidates will receive additional information about the tool and applicable rights. This job posting is for an existing vacancy.

Location: United States; Canada Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Working Arrangement: NYC-based candidates are preferred, but exceptional candidates outside New York will be considered. Candidates must be able to work with significant EST timezone overlap, with EST working hours preferred. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Colombia; Brazil; Argentina Paired is an overseas staffing agency that connects top talent to remote opportunities with employers in the U.S. and beyond. We believe great jobs shouldn’t be limited by location, and we’re here to help you find remote roles that match your skills and career goals. About Our Clients We are partnering with a rapidly growing, US-based direct-to-consumer (DTC) subscription wellness brand operating in the supplement space. The business has experienced significant growth since launching and is now entering its next stage of expansion. With an ambitious growth trajectory, the company is looking for an experienced operations leader who can build the infrastructure, systems, and processes needed to support continued scale. The team operates with a lean structure and a strong execution-oriented culture. This is an opportunity to join at a critical growth stage and take ownership of the operational backbone of the business. We are seeking a hands-on Head of Operations to take full ownership of the company’s operational functions and work directly with the founder. This person will serve as the founder’s right hand for operations, taking over day-to-day operational responsibilities while building a scalable operating structure that supports rapid business growth. You will oversee the entire operational ecosystem, including supply chain, inventory planning, manufacturing, quality and compliance, fulfillment, customer experience operations, vendor management, and cross-functional execution. This is a high-ownership role for someone who can operate independently, solve problems proactively, negotiate effectively, and build systems without requiring extensive direction. This position reports directly to the Founder and will serve as the company’s senior operational leader, with responsibility for building and leading the operations function. Responsibilities Supply Chain & Inventory Management Own end-to-end supply chain operations, including demand forecasting, inventory planning, purchase orders, and replenishment. Build and maintain accurate inventory forecasting systems to prevent stockouts and excess inventory. Oversee third-party logistics (3PL) partners and ensure fulfillment operations remain efficient as order volume scales. Improve production planning and reduce manufacturing lead times through better forecasting and supplier coordination. Manufacturing & Cost Optimization Identify, evaluate, and onboard new supplement manufacturers across the US and China. Lead commercial negotiations with manufacturers to secure competitive pricing, better payment terms, and favorable production agreements. Continuously optimize cost of goods sold (COGS) without compromising product quality. Build strong supplier relationships and establish reliable manufacturing partnerships. Quality Assurance & Regulatory Compliance Ensure manufacturing partners meet applicable supplement industry standards and regulatory requirements. Oversee Certificates of Analysis (COAs), certifications, cGMP documentation, and quality assurance processes. Establish quality control procedures to minimize product defects, compliance risks, and potential recalls. Ensure product manufacturing and labeling processes meet relevant US regulatory requirements. Product Development & Launch Operations Lead operational readiness for new product and SKU launches. Coordinate packaging, manufacturing, inventory availability, and fulfillment requirements. Ensure cross-functional teams are aligned and products are ready for launch timelines. Improve operational processes for existing products and packaging. Customer Experience Operations Oversee the Head of Customer Support and ensure the customer support function scales with business growth. Monitor and improve key operational CX metrics, particularly return rates, refund rates, and payment chargebacks. Partner with the customer support team to identify recurring customer issues and implement solutions. Develop processes that protect customer experience while minimizing unnecessary operational costs. Vendor, Legal & Brand Protection Audit agency, software, and third-party vendor expenses to identify cost-saving opportunities. Oversee vendor contracts, commercial agreements, and operational legal matters. Coordinate brand protection initiatives, including identifying and addressing counterfeit products and unauthorized copycats. Ensure appropriate operational controls and compliance processes are in place. Operational Infrastructure & Leadership Build scalable SOPs, workflows, reporting structures, and operational dashboards. Define and monitor core operational KPIs. Lead cross-functional execution across operations, customer experience, creative, and other business functions. Build and develop the operations team as the business expands. Take full ownership of operational execution and remove operational bottlenecks before they impact growth. What Success Looks Like in First 90 Days Within the first 90 days, you will be expected to: Take full ownership of day-to-day operations, significantly reducing the founder’s involvement in operational execution. Rebuild inventory forecasting into a reliable, easy-to-use reporting system, ideally supported by AI-powered automation. Establish clear inventory ordering processes and stronger oversight of 3PL operations. Define the company’s core operational KPIs and reporting cadence. Identify opportunities to reduce COGS and negotiate improved supplier pricing and payment terms. Improve production planning and reduce manufacturing lead times. Work with the customer support team to identify and reduce returns and chargebacks. Audit agency and software expenses and implement cost-saving measures. Establish a scalable operational structure with clear ownership, SOPs, and accountability. Requirements Must-Have Experience Significant experience leading operations at high-growth DTC brands, ideally businesses generating multiple eight-figure or nine-figure annual revenues. Direct experience in the supplement, nutraceutical, or wellness industry, with a strong understanding of manufacturing, quality assurance, and regulatory compliance. Proven experience managing end-to-end supply chain operations, including demand forecasting, inventory management, purchase orders, and 3PL oversight. Demonstrated experience sourcing and negotiating with manufacturers, particularly across the US and China. Strong knowledge of supplement manufacturing requirements, including COAs, cGMP standards, certifications, and quality control processes. Experience managing customer support operations and improving returns, refunds, and chargeback performance. Previous experience leading teams and managing other functional leaders. Strong commercial negotiation skills and a track record of reducing operational costs. Ability to operate independently, make decisions, and take ownership without requiring constant direction. Preferred Qualifications Previous experience as a Head of Operations, or equivalent senior operational leadership role. Experience scaling a DTC subscription business through periods of rapid growth. Financial and commercial acumen, including budgeting, cost control, and unit economics. Experience implementing AI-powered dashboards, automation, and operational reporting systems. Experience building operational teams and infrastructure from an early-stage environment. Ideal Candidate Profile We are looking for someone who is: Highly autonomous: Can take ownership and execute without waiting for instructions. Commercially minded: Understands how operational decisions impact margins, cash flow, and business growth. Scrappy and resourceful: Comfortable building systems from scratch in a lean environment. Detail-oriented: Particularly when it comes to inventory, manufacturing quality, compliance, and financial controls. Proactive: Identifies risks and solves problems before they become business-critical. Execution-driven: Can move quickly while maintaining operational discipline. Benefits Competitive salary, with flexibility for exceptional candidates. Full-time remote opportunity open to candidates worldwide. Significant performance-based incentives tied to key operational metrics. Potential for future equity participation, subject to performance review and a defined roadmap. Join a lean, fast-moving team where decisions are made quickly and ideas are implemented without unnecessary bureaucracy.

Location: Fort Lauderdale, United States About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia. Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech. Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability. Salary: $45,000 base + uncapped commission. Most reps earn $55K-$70K in year one. Role Type: Full-time Location: Fort Lauderdale, FL. On-site for your first 90 days, then hybrid About the Company Our client is one of the leading outsourced sales development companies in the United States, helping B2B technology businesses grow through high-performing, phone-first sales teams. They work with innovative startups and globally recognized technology brands, providing an excellent environment for individuals looking to launch a successful career in tech sales. Company highlights: Recognized on the Inc. 5000 list of fastest-growing private companies five years in a row. Employee-owned business where team members share in the company's success. 170+ employees across offices in Massachusetts and Florida. Strong promote-from-within culture, with promotion reviews at 90 days and six months. Structured sales training, ongoing coaching, and clear career progression opportunities. Job Summary We're hiring Entry-Level Sales Development Representatives (SDRs) to join a fast-growing B2B technology sales team in Fort Lauderdale, Florida. No previous B2B sales experience or college degree is required. This is an excellent opportunity for ambitious, confident, and motivated individuals who want to break into tech sales, develop valuable sales skills, and build a long-term career. As an SDR, you'll connect with potential business customers through outbound cold calling, engage decision-makers, identify sales opportunities, and book qualified meetings for experienced sales teams. We're particularly interested in candidates with experience in customer service, retail, hospitality, B2C sales, or other customer-facing environments who are ready to transition into a professional B2B sales career. If you're competitive, coachable, resilient, and motivated by uncapped earning potential, this could be the ideal opportunity for you. Key Responsibilities Conduct outbound cold calls to prospective business customers on behalf of B2B technology clients. Identify and engage key decision-makers to generate new business opportunities. Qualify potential leads and schedule meetings for Account Executives and sales teams. Build rapport with prospects through confident, engaging, and professional phone conversations. Research target companies and identify relevant business needs and sales opportunities. Maintain accurate prospect records and track outreach activities using CRM software. Work toward individual and team sales targets in a fast-paced, performance-driven environment. Collaborate with sales managers and colleagues to improve prospecting strategies and results. Participate in structured sales training, coaching sessions, and performance reviews. Requirements Strong communication skills: Clear, confident, articulate, and comfortable speaking with people over the phone. Customer-facing experience: Previous experience in sales, customer service, retail, hospitality, or a similar people-focused role. Driven and competitive: Ambitious, energetic, goal-oriented, and motivated by performance-based earnings. Coachable and resilient: Willing to learn, receptive to feedback, and comfortable handling rejection. Strong work ethic: Reliable, proactive, and able to thrive in a fast-paced, target-driven sales environment. On-site availability: Able to work full-time from the Fort Lauderdale, FL office during the initial 90-day period and follow the hybrid schedule thereafter. Nice to Haves Previous B2C sales, telesales, or inside sales experience. Experience in commission-based sales environments, including door-to-door, solar, or cruise line sales. Background in financial services or insurance, including financial advisors or independent insurance agents. Recent graduates in business, finance, marketing, or related fields. Previous B2B sales internships or exposure to professional sales environments. Familiarity with cold calling, outbound prospecting, lead generation, or CRM platforms. Genuine interest in SaaS, technology, and building a career in B2B sales. Benefits 🚀 Opportunity to work with a growing, ambitious sales team. 🤝 Structured onboarding, hands-on support, and team collaboration. 💼 Long-term career opportunities with a high-growth business. 🏢 Collaborative, on-site working environment.

Location: Kazakhstan; Azerbaijan; Uzbekistan; Moldova; Tajikistan; Armenia Intetics Inc., a leading American technology company specializing in custom software application development, distributed professional teams creation, software product quality assessment, and “all-things-digital” solutions, is on the lookout for a On-Call Infrastructure Engineer (DevOps) to join our team and provide exceptional customer support. About the client Our client develops software products across various business domains, including education, healthcare, business management, sports, and marketing. Engagement details This engagement involves occasional support, with only a few hours of active work expected per month in most cases. It can suit an engineer who already has a primary engagement and can combine it with on-call availability. Availability during an agreed coverage window of approximately 12 hours per day, aligned with the CET time zone Monitor email and alerts throughout the coverage window Acknowledge incoming incidents or requests within 30 minutes and confirm that they have been taken into work Begin troubleshooting and resolution promptly Only time spent actively working on incidents or requests is paid; standby time is unpaid Responsibilities Investigate and resolve production infrastructure incidents Troubleshoot AWS, Linux, Docker, and MySQL environments Diagnose and resolve MySQL replication issues Restore service availability and document resolution steps Perform root cause analysis where required Responsibilities Investigate and resolve production infrastructure incidents Troubleshoot AWS, Linux, Docker, and MySQL environments Diagnose and resolve MySQL replication issues Restore service availability and document resolution steps Perform root cause analysis where required Requirements AWS EC2 administration CloudWatch Linux administration, particularly Ubuntu Docker and Docker Compose MySQL administration MySQL replication troubleshooting Production incident response On-call support experience Application Load Balancers CloudFront Strong operational troubleshooting skills Strongly Preferred Terraform Packer Percona PMM PagerDuty Site24x7 Backup and recovery operations Root Cause Analysis (RCA) AWS infrastructure troubleshooting Nice to Have Java application troubleshooting PHP application troubleshooting Prometheus Grafana Datadog New Relic High-availability MySQL design Observability architecture

Location: Ukraine; Poland; Romania; Spain; Portugal; Croatia At SPD Technology, we bring together a team of like-minded people who are driven by the desire to bring value through their work, united in their commitment to high performance and delivering custom, cutting-edge tech solutions that drive clients’ growth. We empower our people with a culture of excellence and enable them with the opportunity to uphold their accountability to contribute on each level. We value humanity and collaboration, encourage professional and personal growth, and foster a supportive and flexible work environment where everyone’s contribution is welcomed. We are looking for a Senior ML & AI Engineer to join us as part of our team. About the role PitchBook’s Machine Learning Engineer is responsible for using machine learning, statistical modeling, and natural language processing (NLP) to collect a high-volume of data for the PitchBook Platform and surface insights for the capital markets. This role will also serve as a resource and mentor for junior members of the team. A strong motivation to succeed is critical and everyone has the opportunity to shape the long-term direction of our team. About the project PitchBook — a platform for investment professionals. Our software provides access to data and the analytical tools to get answers fast and discover promising opportunities. Uncovers actionable insights and trends hidden within the financial data of more than three million companies. Users all over the world include large corporations, start-ups, venture capital and private equity firms, investment banks, and many others. Features of PitchBook: Advanced search / Discovery & insights / Company profiles / Workflow & efficiency / Financials and many more. Team 1 EM, 6 ML Engineers Work Environment The role offers a flexible work schedule, allowing you to adapt your working hours with the requirement to attend all team meetings. The team follows a Scrum-based Agile methodology. As a qualified expert, You will Work with GenAI & LLMs: Design, develop, and fine-tune generative AI models using transformer architectures. Implement advanced techniques to create practical solutions for real-world challenges. Use Modern Toolkits: Leverage frameworks like LangChain, LangGraph, and LangSmith to build automated pipelines and intelligent agents. Integrate these tools with vector databases for efficient similarity search and real-time analysis. Extract Data Insights: Process and analyze large volumes of unstructured data using embeddings and statistical modeling to identify meaningful insights. Build Scalable Systems: Collaborate with cross-functional teams to create production-grade ML systems that handle real-time, high-volume data processing. Mentor & Lead: Act as a mentor for junior team members and stay updated on trends in Agentic AI, transformer models, and generative systems. Collaborate & Communicate : Work with Product and Engineering teams to improve data management and support innovation. Present complex analyses clearly and effectively. Tech Stack & Focus Areas: Work with generative AI and transformer models, integrating frameworks like LangChain, LangGraph, and LangSmith to automate workflows and build intelligent systems. Use PyTorch, Scikit-Learn, and Spacy to build NLP pipelines. Implement vector databases for high-dimensional data embeddings and develop hybrid models to extract insights from diverse data sources. We’re looking for you if you have Educational Background: You hold a Bachelor’s or Master’s degree in Computer Science, Machine Learning, Statistics, or a related field. Experience: You bring 5+ years of production experience in the ML field, with a track record in developing transformer-based models and deploying them in scalable systems. Technical Expertise: Proficient in Python and machine and deep learning frameworks like TensorFlow, PyTorch, ScikitLearn, Spacy or other. Experienced in natural language processing and modern LLM based techniques. Experience with full ML lifecycle, data preprocessing, training, evaluation stages and monitoring techniques Skilled with SQL and data extraction methods. Innovative Thinker: You thrive on solving complex problems and are always exploring new trends in Generative AI. Collaborator & Communicator: You’re an excellent communicator able to collaborate and express your thoughts in a professional manner to team members, other engineering teams and stakeholders. Domain Knowledge: Exposure to financial services, investment banking, venture capital, or private equity is nice to have. Languages: English —Upper-Intermediate or higher; Ukrainian —fluent/native . What’s in it for You Reveal great tech solutions Join the team of experts who create custom, cutting-edge tech solutions for world-renowned businesses, fueling client growth. Unleash your potential, tackle new challenges, and be part of a team that values your skills and contributions. Focus on long-term impact and building tailored, long-lasting partnerships with our clients. Experience an agile and flexible working environment Enjoy the freedom of fully remote work with a flexible working schedule. Empower yourself with a stable workload and a stable income, supported by provided laptops and licensed software. We focus on lasting cooperation and unite result-oriented individuals who stand on a high-performance approach to work. Embrace the opportunity for personal and professional growth Benefit from performance and merit reviews, elevate your skills with personal development plans, and individual learnings through the corporate library, public speaking support, and more. Be among like-minded people Work with a team of one mind who cares about what they do and how they do. Collaborate with top-notch experts who are always ready to help and support you through any challenges. Join company-wide tech and cultural events, and contribute to meaningful CSR initiatives that resonate with your values. Feel supported by your HR, and take advantage of our referral bonus program. Interview steps Interview with the recruiter Technical interview (up to 90 min) System Design interview (up to 45 min) Behavioral Round with Product Manager (45 min) Final interview with Engineering Manager (30 min)

Location: São Paulo, Brazil; Buenos Aires, Argentina; Bogotá, Colombia New opportunities in Latin America! 🟢 Dev.Pro is a US-based software development company helping tech companies build their products and grow their business. We’re remote-first, and we work with independent contractors in over 55 countries, so you’d be collaborating in a multicultural environment on some really interesting projects. We invite a DevOps Engineer to join our team and help build scalable, secure infrastructure for a global provider of technology and digital merchandising solutions. In this role, you’ll work across cloud and distributed Linux environments, manage CI/CD pipelines using GitLab, and develop robust monitoring capabilities for cloud systems and IoT devices. You’ll apply DevOps best practices, drive infrastructure automation, and collaborate with engineering teams to support reliable, efficient software delivery. 🟩 What's in it for you: Join a global technology company delivering digital merchandising solutions across 50+ markets Work on complex infrastructure spanning cloud services, distributed Linux systems, and IoT devices Tackle hands-on challenges in CI/CD, infrastructure automation, and observability using modern DevOps tools ✅ Is that you? 4+ years of DevOps/SRE experience, with strong AWS and Linux systems engineering skills 2+ years of experience supporting product-focused engineering teams Strong GitLab CI/CD skills, including pipeline management and workflow automation Hands-on experience supporting large-scale distributed Linux systems Proficiency with Terraform, Docker, Kubernetes, and cloud platforms Strong scripting skills in Bash, Python, Go, or similar languages Familiarity with IoT device management and observability tools like Sumo Logic, New Relic, or CloudWatch Experience designing resilient IoT observability and edge-device monitoring solutions Experience with architectures combining microservices and serverless functions Experience evaluating and adopting DevOps tools, with a strong understanding of IaC, automation, and templating Strong systems thinking, commitment to security and observability, and the ability to lead incident response and continuous improvement Desirable: Experience with Ubuntu Linux 🧩 Key responsibilities and your contribution In this role, you’ll help develop, operate, and improve critical infrastructure. Build, maintain, and optimize GitLab CI/CD pipelines for reliable, efficient software delivery Design and manage scalable AWS infrastructure for distributed Linux environments Build and support observability solutions, including real-time monitoring and alerting for IoT devices Implement infrastructure as code (IaC) to create reproducible, scalable environments Help maintain high availability across distributed Linux systems Collaborate with engineering teams to strengthen DevOps practices and drive platform improvements Research best practices and evaluate DevOps tools to recommend solutions that meet business needs Provide technical guidance to clients, internal stakeholders, and less experienced team members Lead incident response and continuous improvement efforts Interested? Find out more: 📋 How to Join Us 💻 LinkedIn Page 📈 Our website 💻 IG Page By submitting application, I've read and agree to the Dev.Pro Private Policy and Consent on Processing of Personal Data . I agree to have my Personal Data being stored and processed by Dev.Pro.