Location: Yerevan, Armenia
Description
As a key member of our growing research team, the Market Intelligence Expert serves as the company's eyes and ears across the global iGaming landscape. This role is responsible for tracking industry movements, competitive dynamics, regulatory shifts, and market-level signals that inform Digitain's strategic direction across Sales and Product functions.
The Market Intelligence Expert occupies a critical position at the intersection of research and strategy. You will be responsible for monitoring and synthesizing information across competitors, emerging markets, regulatory bodies, and industry events — transforming raw intelligence into actionable insights that power Digitain's commercial and product teams.
Responsibilities
Monitor and analyze emerging trends in the iGaming industry — including regulatory changes, technological advancements, market shifts, and upcoming innovations
Track major players in the iGaming ecosystem by reviewing quarterly and annual reports, financial performance, revenue growth, and strategic announcements
Evaluate sales and market growth by region, assessing key growth indicators, player acquisition trends, and penetration in both regulated and emerging markets
Research product developments across the iGaming industry, including new tools, features, and integrations, and their potential market impact
Assess operational network expansion — tracking growth in B2C operator networks and B2B partnerships, including platform adoption rates
Monitor industry activity across public sources, including websites, conferences, press releases, and social media
Identify early signals of market expansion across the industry
Conduct competitive analyses of key iGaming players, including performance benchmarking and threat/opportunity identification
Prepare and deliver high-quality research outputs: detailed reports, trend summaries, competitive landscapes, and presentations for internal stakeholders
Source and validate data from industry reports, financial filings, news platforms, conferences, and proprietary tools
Collaborate with team members to translate research findings into strategic recommendations and contribute to BRD/PRD preparation
Proactively anticipate industry shifts (e.g., new regulations in Latin America, Asia, Africa) and alert relevant teams to emerging risks or opportunities
Requirements
Bachelor's or Master's degree in Business, Economics, Marketing, Finance, or a related field
5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Proven track record of owning market intelligence or competitive analysis functions and reporting insights as market conditions change
Deep, demonstrable knowledge of the global iGaming ecosystem: sportsbook and casino platforms, B2B/B2C business models, payment solutions, and regulatory frameworks across key regions is preferable
Experience analyzing financial/annual reports, investor disclosures, industry publications and market data to assess and validate competitor performance and strategic direction. Strong strategic and critical thinking skills — able to identify and connect non obvious signals (regulatory shifts, hiring trends, product launches, social/media activity) into them into early-warning insights
Ability to turn complex research into clear, decision-ready reports and presentations for stakeholders and leadership
Experience with competitive intelligence platforms (e.g., Similarweb, H2gc, LinkedIn Talent Insights) is a strong plus
Ability to work autonomously and take full ownership of the market intelligence function, setting priorities with minimal oversight
Strong stakeholder management skills — able to balance competing requests from Sales and Product teams and prioritize based on strategic impact
Proven ability to manage multiple concurrent research streams under tight timelines in a fast-moving, competitive industry
Fluency in English (written and spoken); additional languages (Russian, Spanish, Portuguese) are a plus
Yerevan, Armenia; 5+ years of experience in market research, competitive intelligence, business analysis, or strategic research, with a strong preference for candidates from iGaming, fintech and e-commerce
Location: San Francisco
Workplace: OnSite
fal is the generative media ecosystem powering the next generation of AI products. We build the infrastructure, tools, and model access that teams need to move from idea to production, and do it at scale without compromise. For developers and enterprises, fal is the foundation that makes generative media not just possible, but practical: a unified platform where high-performance inference, orchestration, and observability come together to unlock new categories of AI-native products.
As generative media reshapes industries across a market projected to grow by hundreds of billions over the next decade, fal is becoming the ecosystem that ambitious teams build on.
ABOUT THIS ROLE:
Generative media is moving from novelty to default infrastructure, and our GTM org has to scale ahead of that curve without diluting the bar. You'll own full-cycle hiring across GTM, Technical Sales, Revenue Operations, Partnerships, and Marketing— and you'll build the systems that make that hiring repeatable.
This is a builder's role. You'll be designing process rather than inheriting it, and you'll be close enough to the business that you're expected to have opinions about who we should hire, not just how fast.
WHAT YOU'LL DO
- Run full-cycle search for GTM roles — from AEs in a new segment to senior leadership — with speed and a high hit rate
- Source proactively for a market where the best candidates aren't applying: people who can sell technical infrastructure to developers and close eight-figure enterprise commitments
- Build the recruiting operating system: pipeline health metrics, funnel diagnostics, forecasting, and scorecards that hold up when hiring volume doubles
- Design role-specific interview loops that actually predict performance at fal — including how we assess technical fluency in GTM hires who need to speak credibly to engineers
- Partner directly with GTM leadership and on headcount planning, leveling, and comp positioning
- Build diverse pipelines and keep our process fair and consistent as it scales
- Make the candidate experience match the product: fast, clear, no friction
- Establish fal as a destination for GTM talent in AI infrastructure
REQUIREMENTS/NICE TO HAVE:
- Have 5+ years of full-cycle recruiting experience, with a strong track record hiring GTM in high-growth technical companies (infra, developer tools, API/PLG businesses, or AI)
- Can hold a credible conversation about how a technical product is sold — enough to screen for it, not just keyword-match résumés
- Have built recruiting process and metrics from a thin starting point, not just operated inside a mature machine
- Are proficient with a modern stack (Ashby, LinkedIn Recruiter, AI-assisted sourcing tools) and are opinionated about where automation helps and where it doesn't
- Have hired across levels, from early-career SDRs to VP-level leaders
- Are an exceptional communicator who can push back on a hiring manager and keep the relationship
- Are comfortable with ambiguity, shifting priorities, and a bar that doesn't move
- Experience hiring solutions engineers, forward-deployed engineers, or developer advocates
- Exposure to partnerships or ecosystem roles (model labs, cloud providers, platform partners)
- You've been the first or second recruiter supporting a function
WHAT WE OFFER AT FAL
- Interesting and challenging work
- Competitive salary and equity
- A lot of learning and growth opportunities
- We offer visa sponsorship and will help you relocate to San Francisco.
- Fully covered health, dental, and vision insurance (US)
- Regular team events and offsite
COMPENSATION
- $160,000 - $200,000 + equity + comprehensive benefits package
U.S. EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
fal provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other classification protected by applicable law.
Location: United States; Canada
Workplace: Remote
ABOUT DOCKER
Docker has been one of the most loved brands in developer tooling, trusted by more than 20 million monthly users and over 20 billion container image pulls. From solo founders to the world's largest companies, developers rely on Docker to build, share, and run their applications across our suite of products including Docker Desktop, Docker Hub, and Docker Scout.
We are a globally distributed, remote-first team building the tools that define how software gets built and delivered. As AI agents redefine software development, Docker is at the center of that shift, providing the sandboxed environments, verified images, and secure infrastructure that make autonomous workflows trustworthy by default.
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THE ROLE
As a Senior Security Engineer, Offensive Security, you'll help drive offensive security at Docker, putting our products, platforms, and cloud infrastructure under realistic adversarial testing to surface and drive out attack paths before real adversaries find them. You'll partner with engineering, product, and leadership to turn findings into durable fixes and to shape how security is designed into every Docker product.
You'll apply your expertise in penetration testing, threat modeling, and exploit development to find and eliminate risks across Docker products and infrastructure. Working across cloud infrastructure (AWS, GCP, Azure), containerized environments, and AI/ML products, you'll implement proactive security solutions that scale with Docker's growth.
This role offers the opportunity to help improve security programs at a company whose products are trusted by millions of developers worldwide. You'll work in a fast-paced, technically challenging environment where your security expertise directly impacts both Docker's platform and the broader container ecosystem.
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RESPONSIBILITIES
- Contribute to security initiatives that align with business goals, helping ensure security is a core component of our products and infrastructure
- Support and help implement key security programs such as automated security design reviews, and vulnerability management
- Build deep knowledge of software security and architecture, and act as a go-to resource for engineering teams
- Partner with engineering to design and implement security architecture and controls across Docker products and platforms
- Plan, scope, and execute penetration tests and red-team / adversary-emulation engagements against Docker's products and services
- Develop proof-of-concept exploits and produce clear, risk-rated findings with actionable remediation guidance, then retest fixes to confirm closure
- Build and maintain offensive security tooling and automation to expand testing coverage and repeatability
- Perform security reviews and threat modeling (design, architecture, and code) across Docker products and services, including emerging AI products, and write automated security tests and exploits
- Serve on rotating on-call schedule to respond to security events, investigate threats, and coordinate remediation efforts
- Educate and collaborate with cross-functional teams (e.g., engineering, product) to promote security practices
- Participate in Security Incident response
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QUALIFICATIONS
- Have 3+ years in security engineering, including hands-on offensive security and penetration testing across applications and infrastructure
- Possess 2+ years of hands-on development experience in Python or Golang
- Demonstrate deep expertise in authentication, authorization, including technologies like OAuth, cryptography applications and Zero Trust principles.
- Have strong hands-on experience with securing cloud ecosystems (e.g. AWS, GCP, Azure)
- Have hands-on penetration testing experience across SaaS web applications and APIs., including manual exploitation beyond automated scanners
- Are proficient with offensive tooling and techniques such as. Burp Suite, and OWASP frameworks
- Can write security tests and develop exploits and proof-of-concepts that find real vulnerabilities in a product
- Understand AI/ML security risks and mitigations, including prompt injection, data poisoning, model extraction, and adversarial attacks
- Have practical experience using LLMs and agentic tooling to automate vulnerability discovery, reconnaissance, and pentesting workflows
- Have a track record of building security programs and automations from scratch, applying risk-based prioritization
- Have experience performing security reviews and building or improving security review automation
- Have excellent communication skills, allowing you to explain complex security concepts clearly to technical and non-technical stakeholders
- Understand industry standards, and actively keep up with emerging security technologies and models
- Are a team player who drives security change via collaboration and cross-functional partnerships
- Hold offensive security certifications such as OSCP, OSWE, OSEP, GXPN, GPEN, or CRTO
- Have published CVEs, original security research, or conference talks
Bonus if you:
- Have experience with container escape, Kubernetes attack paths, or cloud red teaming
- Have experience testing AI/ML systems for issues like prompt injection, model extraction, and data poisoning
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WHAT TO EXPECT
FIRST 30 DAYS:
- Meet with security team and key partners across engineering
- Gain access to team owned systems, and internal documentation
- Complete security awareness training and compliance onboarding
- Review application architecture, tech stack and data flow
- Review risk registry and annual roadmap
- Familiarize oneself with team workflows and processes
- Shadow a fellow security engineer during their on-call/secops rotations
FIRST 90 DAYS:
- Conduct security review on emerging Docker products
- Scope and execute your first penetration test against a Docker product or service
- Actively participate in architecture design reviews with the team
- Contribute to a Security-owned project or initiative
- Collaborate with Docker developers to validate and resolve discovered vulnerabilities
- Enhance incident response capabilities by participating in on-call rotation and post-incident activities
- Create and maintain security documentation and runbooks
FIRST YEAR OUTLOOK
- Contribute to the security roadmap for improving security controls
- Strengthen Zero Trust architecture and least privilege access controls
- Enhance security monitoring and anomaly detection
- Perform security reviews for major product releases
- Own and run recurring penetration tests and adversary-emulation exercises across Docker products, and engage with external researchers
- Support audits and ensure compliance with SOC 2, ISO 27xxx
- Advocate for “security by design” in all product features
- Become well versed in Docker products and emerging AI technologies
Visa sponsorship: Not available for this role.
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COMPENSATION & EQUITY
All full-time roles include equity. Final compensation is determined on factors including but not limited to experience, skills, qualifications, and location.
Canada: CA$271,150 – CA$434,000 base
United States: $194,150 – $312,950 base
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POSTING INFORMATION
- Open vacancy: This posting is for an existing open role.
- AI in hiring: Docker may use AI-assisted tools during our recruiting process.
- Interview recordings: Candidates will be invited to opt in to interview recordings to support interviewer calibration and consistent evaluations. Recordings are optional and require explicit consent.
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PERKS & BENEFITS
- Remote-first by design – Work from your home, with offices in Seattle and Paris for connection and collaboration.
- Flexibility that fits your life – We trust you to manage your schedule while delivering great work.
- Time to recharge – Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support – Set up your workspace for comfort and success.
- Technology stipend – Equivalent to US$100 net per month to help support your work.
- Learning & development – Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave – 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees – Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits – Medical, retirement, and paid holidays vary by country.
- Docker swag – Because representing the whale never gets old.
Docker is proud to be an equal opportunity employer. We are committed to building a team that reflects a broad range of backgrounds, experiences, and perspectives. We believe diverse teams build better products, make better decisions, and better serve our global community.
#LI-REMOTE
Location: Barcelona, Spain
Appodeal
is a dynamic US-based product company with a truly global presence.
We have offices in
Warsaw, Barcelona and Parkland (FL),
along with remote team members located around the world.
Our company thrives on diversity, collaboration, and innovation, making us a leader in the mobile app monetization space.
Why Appodeal?
At Appodeal, we’re more than just a company—we’re a team united by a common mission:
Help people discover and grow their talents through products that enable successful mobile app businesses!
We take pride in our cutting-edge product and our internationally dispersed team of talented professionals.
Here’s what we value, and what we hope you do too:
Seek the Truth and Say It with Care:
We find the truth together, and nobody owns it, the CEO included. Stories, perspectives and beliefs can be personal. Facts can’t.
Leverage Data to Build Product:
Our decisions start from data. We build systems rather than one-off tasks, use AI agents in our daily work and automate whatever is manual. When numbers don’t match, we fix them.
We Work Together to Serve Others:
No closed doors between teams. We share what we learn and win as one company first.
Insist on Higher Standards:
We don’t settle for “good enough”. We question it and push for better.
Passionate Curiosity Fuels Perseverance:
We ask “why”, take on ambiguous problems and keep going when they get hard.
Lean Startup Mentality: Start Small, Iterate Quickly:
Think big, ship an MVP first and learn fast. No big-bang releases.
Ownership and Accountability:
We work in small squads so each team owns its result end to end and has the freedom to get there. Go deep in your craft and wide enough to own the whole outcome. Escalate blockers early, admit mistakes, fix the damage and learn.
Why this role exists:
Our economics are richer than a typical software P&L. Gross billings flow through us to publishers, so what we book and what we keep are two different numbers. We deploy our own capital into user acquisition and earn it back over cohorts. Revenue moves with eCPMs, impression volume, network mix, portfolio concentration and platform policy — sometimes in the same month.
Leadership and the board need one version of that story: built once, refreshed on a calendar, and trusted by everyone reading it. That is what this role owns. You will be the analytical spine of the company — the person who owns the model, runs the planning cycle, and turns 200+ metrics into the handful of numbers that actually drive decisions.
What you’ll own:
The consolidated operating model.
Driver-based revenue, gross profit, opex, headcount and cash for the group — annual budget, quarterly re-forecast, monthly rolling view. One model, one source of truth, documented well enough that someone else can audit it.
Board and investor reporting.
Build the board package end to end: KPI pack, P&L and cash bridges, plan-versus-actual, and a written narrative that explains movements rather than restating them. You own the calendar, the pre-reads and the follow-ups.
The monthly cycle.
Partner with Accounting through close, produce variance analysis against budget and forecast, and get a flash view to leadership in the first days of the month — with the reasons attached, not just the deltas.
Revenue economics.
Model gross ad revenue and net revenue after publisher payouts, take rate by product and cohort, eCPM and impression drivers, and network and publisher concentration — keeping the gross-versus-net presentation consistent with how revenue is recognized.
UA capital and Accelerator economics.
Treat the UA fund as a capital allocation problem: cohort ROAS and payback curves, capital deployed versus recouped, per-title P&Ls, revenue-share deal models to support go/no-go calls, and a clear read on the working capital tied up between paying for installs and collecting from networks.
Opex and headcount partnering.
Be the finance partner to Product, Engineering, Growth and G&A: hiring plans, vendor and cloud spend, return on what we choose to fund, and the discipline to say plainly what something costs.
Scenario and sensitivity work.
Take-rate and pricing changes, network mix shifts, privacy and platform policy changes, FX across our entities, downside cases with the levers named and quantified.
The reporting stack.
Move routine reporting out of spreadsheets and into BI and planning tooling, working with the Data team so finance definitions match what the product actually measures.
Management
of 2 financial analysts.
What you bring:
7+ years in FP&A, investment banking, transaction services or strategy consulting, including at least two to three years in an operating seat owning a budget and forecast cycle.
Modeling that holds up under scrutiny: driver-based three-statement models, cohort and unit economics, scenario mechanics built for someone else to inspect.
Building automation into finance reporting — this seat's own charter: AI-assisted forecasting, an agentic reporting layer, rolling-forecast automation, scenario tooling, automated variance reporting.
Fluency with large transactional datasets — you should be able to answer your own questions rather than queue for them.
Experience presenting to executives and a board, and the judgment to know which three numbers matter in a given month.
Direct, transparent communication in English (our working language), and the ability to disagree with a commercial team while keeping them as a partner.
Ownership as a default: you see gaps in process and close them without being assigned to.
Leadership experience - mentoring and leading a team of analysts.
Based in or relocating to Barcelona, eligible to work in Spain, and comfortable with a hybrid rhythm.
Nice to have:
Ad tech, mobile gaming, marketplaces, healthcare, financial services, telecommunications, e-commerce or any other pass-through revenue business — including principal-versus-agent and gross-versus-net revenue judgments.
Multi-entity, multi-currency consolidation across US and EU entities.
A planning tool (Pigment, Anaplan, Abacum, Planful) and BI (Looker, Tableau, Metabase), plus a modern ERP such as NetSuite.
Python, SQL or dbt for analysis, and the instinct to automate any report you have built twice.
With an outstanding product and a mission that excites and inspires, Appodeal offers a unique opportunity to make an impact while being part of an amazing team.
Join us
and help shape the future of mobile app success!
Location: West Palm Beach, Florida, United States
Graham Capital Management, L.P. (collectively with its affiliates, "Graham") is an alternative investment manager founded in 1994 by Kenneth G. Tropin. Specializing in discretionary and quantitative macro strategies, Graham is dedicated to delivering strong, uncorrelated returns across a wide range of market environments. As one of the industry’s longest-standing global macro and trend-following managers, Graham remains committed to innovation, evolving its strategies through a robust investment, technology, and operational infrastructure. Graham harnesses the synergies between its discretionary and quantitative trading businesses to offer a broad suite of complementary alpha strategies, each built on the principles of thoughtful portfolio construction, active risk management, and diversification by design. Graham invests significant proprietary capital alongside its clients – including global institutions, endowments, foundations, family offices, sovereign wealth funds, investment management advisors, and qualified individual investors – reinforcing alignment of interests across all strategies.
The foundation of Graham’s sustainability and success is the experience and contributions of its people. The firm seeks to cultivate talent, encourage the diversity of ideas, and respect the contributions of all. In turn, each employee shares in the responsibility of strengthening those around them.
Description
Graham is seeking a Quantitative Research Developer to join our Quantitative Strategies team. The individual will research and develop ways to improve Graham’s current trading code base and create new systematic trading signals to complement and diversify the firm’s main strategies. The individual will maximize performance and competitiveness by utilizing advanced methods in quantitative analysis and software development.
Responsibilities
Create production code for new trading signals
Ensure the efficiency and accuracy of existing production code
Research and develop methods to make existing trading signals more efficient, profitable and robust
Research and develop new signals that trade futures and FX markets that complement and diversify production strategies in terms of style, source of alpha and markets traded
Follow robust research and development procedures to reduce differences between simulated and actual performance
Work collaboratively in a research team environment, using common development tools to facilitate robust implementation of research as well as production versions of trading systems
Interact with other departments – technology, operations, trading, marketing, and accounting - to ensure current and proposed ideas are implemented, monitored and executed efficiently and accurately
Regularly present findings and ideas to management and investment committee
Complete other projects as requested by senior management
Requirements
PhD or MS in a quantitative field
2+ years related experience in systematic futures and/or FX trading on the buy side
Exposure to securities and derivatives markets and investment processes with knowledge in mid-to-low frequency systematic strategies
Advanced programming experience in languages suited for quantitative research and strategy implementation – python and/or MATLAB preferred
Ability to synthesize complex topics into easily digestible written commentary
Strong communication skills – both written and verbal
This role requires commuting into our West Palm Beach, FL office Mondays through Fridays. Please note that our central Quantitative Research team sits out of Rowayton, CT but the manager for this new hire will be based out of West Palm Beach, FL.
Base Salary Range
The anticipated base salary range for this position is $200,000 to $275,000. The anticipated range is based on information as of the time this post was generated and does not include any discretionary bonus or benefits (see eligibility below). The applicable annual salary or hourly rate paid to a successful applicant will be determined based on multiple factors, including without limitation the nature and extent of prior experience, skills, and qualifications. This wage range may be modified in the future.
In addition, the employee who fills this role will be eligible for a discretionary annual bonus, as well as a wide array of benefit programs, such as medical and life insurance, 401(K) plans, and access to other healthcare programs.
Notes:
No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, benefits, or any other form of compensation that a particular employee may be eligible for remains in the Company's sole discretion unless and until paid and may be modified at Graham’s sole discretion, consistent with the law.
Other
Graham is committed to providing equal employment opportunity to all employees and applicants for employment without regard to their race, color, religious creed, gender, age, national origin, ancestry, alienage, citizenship status, handicap, disability, marital status, sexual orientation, gender identity, pregnancy, childbirth or other related conditions, military status, genetic information, or any other personal characteristics protected by applicable law. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, layoff, termination, transfer, leave of absence and compensation.
Graham offers health benefits to eligible full-time U.S. employees, including medical, dental, vision, life and disability insurance, as well as other voluntary benefits such as spending accounts (HSA and FSA), and a profit contribution retirement plan. All employees also receive paid vacation and sick leave. Benefits eligibility is dependent upon a variety of factors, including employee classification and applicable waiting periods. Benefits are subject to change and may differ for non-U.S. roles.
Location: Hybrid
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available Location: New York City
What you will do as a Customer Engineer
The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey.
Key Responsibilities
Technical Validation:
Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals.
Customer Adoption & Value Realization:
Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk.
Commercial Accountability & Expansion:
Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives.
Trusted Advisory:
Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes.
AI Orchestration & Workflow Automation:
Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory.
Education & Enablement:
Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization.
Minimum Qualifications
Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling).
Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly.
Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives.
Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles.
Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy.
Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below:
Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS.
Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts.
Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3.
AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows.
Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions.
Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments.
Strongly Preferred Qualifications (The "Good-to-Haves")
Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms.
Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls.
Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2.
Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth.
Education
Undergraduate or graduate degree in Computer Science, Engineering, or a related field.
Travel
This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration.
Compensation
This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location.
For New York City, New Jersey based hires: Estimated annual salary of $204,000.00 - $321,000.00
Equity
This role is eligible to participate in Cloudflare’s equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
Medical/Rx Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Commuter Spending Accounts
Fertility & Family Forming Benefits
On-demand mental health support and Employee Assistance Program
Global Travel Medical Insurance
Financial Benefits
Short and Long Term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan
Employee Stock Participation Plan
Time Off
Flexible paid time off covering vacation and sick leave
Leave programs, including parental, pregnancy health, medical, and bereavement leave
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo
: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project
: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
1.1.1.1
: We released
1.1.1.1
to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our
privacy commitment
and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual
race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.
We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at
hr@cloudflare.com
or via mail at 101 Townsend St. San Francisco, CA 94107.
Location: Annapolis, MD
Position Summary
:
The Post-Acute Network Performance Specialist
is responsible for
facility-level performance engagement and operational partnership across
Luminis
Health’s post-acute network.
This role serves as the hospital-designated performance liaison to Skilled Nursing Facilities (SNFs)
and,
as phased, Inpatient Rehabilitation Facilities (IRFs), Long-Term Acute Care Hospitals (LTACHs), and other post-acute partners.
The Specialist supports execution of the enterprise post-acute strategy by conducting structured performance reviews,
identifying
operational barriers
impacting
throughput and readmissions, and
facilitating
resolution pathways in coordination with internal and external stakeholders.
This position
operates
at the partner-performance level and does not perform inpatient discharge planning, placement decisions, or care management workflows.
Essential Job
Duties
:
Conduct Facility-Level Performance Reviews
Lead recurring structured performance discussions with assigned post-acute partners to review throughput, readmissions, referral patterns, and operational reliability metrics.
Monitor Partner Performance Trends
Analyze facility-specific data to
identify
emerging patterns related to acceptance timeliness, cycle time variability, readmission trends, and escalation frequency.
Support Barrier Identification and Resolution
Identify recurring operational or clinical barriers
impacting
patient transitions and coordinate structured resolution plans in collaboration with partner leadership and internal stakeholders.
Facilitate Escalation Communication
Serve as the first-line external liaison for performance-related concerns, ensuring
timely
documentation, communication, and follow-up of identified issues.
Promote Throughput Reliability
Work with post-acute partners to improve referral responsiveness, documentation alignment, authorization readiness, and discharge progression reliability.
Support Preferred Network Performance Standards
Reinforce established performance expectations and tiering criteria through routine engagement and performance transparency.
Strengthen Clinical Alignment Conversations
Collaborate with facility clinical leadership to review readmission diagnoses, high-impact DRG trends, and transition breakdowns that may
impact
system performance.
Maintain Structured Performance Documentation
Track meeting outcomes, barrier logs, corrective actions, and performance improvement initiatives
in accordance with
departmental governance standards.
Provide Intelligence to Manager and Director
Escalate systemic trends, recurring patterns, and high-variance performance issues to leadership to inform enterprise-level decision-making.
Support Network Expansion and Governance Scaling
Assist with onboarding of new partner facilities into the governance model as the network expands across SNF, IRF, LTACH, and home-based settings.
Qualifications/Experience Requirements:
Bachelor’s degree in Healthcare Administration
, Public Health, Social Work, or related field
required
.
Minimum of 3–5 years of experience in post-acute care, care management, hospital operations, or healthcare performance improvement.
Demonstrated experience in one or more:
Post-acute strategy
Population health
Care continuum operations
Value-based payment models
Healthcare network development
Experience in Maryland’s TCOC or similar global budget environment
strongly
preferred.
Proven ability to influence executive and external partner stakeholders
High ethical standards and a commitment to compliance
Excellent organizational, time management and problem-solving skills
Ability to function effectively as part of a multi-disciplinary team
Required License/Certifications:
N/A
Working Conditions, Equipment, Physical Demands:
Requires travel between
Luminis
Health campuses and post-acute partner facilities
Physical Demands –
Light
Duty
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
in accordance with
the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position
.
This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as
deemed
necessary.
Pay Range
$75,000
—
$100,000 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Location: Remote
Workplace: Remote
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A LITTLE MORE ABOUT THE ROLE:
The Sales Executive drives new business for Gravie’s Level-Funded (Comfort) and ICHRA products through broker partnerships and direct employer relationships. This role focuses on executing a disciplined sales process, maintaining strong broker engagement, and achieving sales targets within a defined territory.
YOU WILL:
- Meet or exceed new business sales goals for assigned territory and product lines
- Develop and manage relationships with regional brokers and consultants to drive consistent quoting activity
- Identify and pursue new opportunities with small and mid-sized employer groups
- Deliver compelling product presentations and proposals tailored to client needs
- Partner with internal teams to ensure smooth quoting, underwriting, and onboarding processes
- Maintain detailed and accurate pipeline, activity, and forecast data within CRM systems
- Stay current on market trends, competitor offerings, and regulatory changes affecting level-funded and ICHRA products
YOU BRING:
- 3–7+ years of sales experience in health insurance, benefits consulting, or stop-loss sales
- Established relationships with regional brokers and consultants strongly preferred
- Strong understanding of the health benefits landscape and employer market
- Strong communication, relationship-building, and organizational skills
- Self-starter with a drive to exceed goals in a high-growth environment
- Must hold an active resident insurance producer license in good standing with Accident & Health (or Health) authority. Life insurance authority is not required. Must be able to obtain non-resident licenses in additional states, as business needs require, and to begin applications promptly upon hire
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Tennessee
Hi, we’re Gravie. Our mission is to create health benefits that actually benefit small and midsize businesses and their employees. Our innovative benefit solutions and services are developed and delivered by a diverse group of unique people. We encourage you to be your authentic self - we like you that way.
A LITTLE MORE ABOUT THE ROLE:
The Sales Executive drives new business for Gravie’s Level-Funded (Comfort) and ICHRA products through broker partnerships and direct employer relationships. This role focuses on executing a disciplined sales process, maintaining strong broker engagement, and achieving sales targets within a defined territory.
YOU WILL:
- Meet or exceed new business sales goals for assigned territory and product lines
- Develop and manage relationships with regional brokers and consultants to drive consistent quoting activity
- Identify and pursue new opportunities with small and mid-sized employer groups
- Deliver compelling product presentations and proposals tailored to client needs
- Partner with internal teams to ensure smooth quoting, underwriting, and onboarding processes
- Maintain detailed and accurate pipeline, activity, and forecast data within CRM systems
- Stay current on market trends, competitor offerings, and regulatory changes affecting level-funded and ICHRA products
YOU BRING:
- 3–7+ years of sales experience in health insurance, benefits consulting, or stop-loss sales
- Established relationships with regional brokers and consultants strongly preferred
- Strong understanding of the health benefits landscape and employer market
- Strong communication, relationship-building, and organizational skills
- Self-starter with a drive to exceed goals in a high-growth environment
- Must hold an active resident insurance producer license in good standing with Accident & Health (or Health) authority. Life insurance authority is not required. Must be able to obtain non-resident licenses in additional states, as business needs require, and to begin applications promptly upon hire
A LITTLE MORE ABOUT US:
- We know healthcare. Our company was founded and is still led by industry veterans who have started and grown several market-leading companies in the space.
- We have raised money from top tier investors who share the same long-term vision as we do of building an industry defining company that will endure over the long run. We are well capitalized.
- Our clients love us. Customer satisfaction rates among employees using Gravie health plans consistently rank above 80% – nearly 40 points above the industry average.
- Our culture is unique. We tend to be non-hierarchical, merit-driven, opinionated but kind people who thrive working in a high-performance, fast-paced environment. People at Gravie care deeply about making a positive impact in the lives of the people we serve.
BENEFITS
Our unique benefits program is the gravy, i.e., the special sauce that sets our compensation package apart. In addition to standard health and wellness benefits, Gravie’s package includes alternative medicine coverage, flexible PTO, up to 16 weeks paid parental leave, paid holidays, a 401k program, transportation perks, education reimbursement, and 2 days of paid paw-ternity leave.
JOB APPLICANTS
If you apply for employment with Gravie, personal information collected via our applicant tracking vendor is subject to our standalone California Job Applicant Notice at Collection, accessible directly within the application workflow and separate from this Policy.
Location: Marlton, NJ
About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Marlton, NJ office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.
Responsibilities:
Scheduling patient appointments in adherence to Provider availability/area.
Prioritize urgent appointment task and schedule them accordingly
Assures that all messages are completed and distributed appropriately
Reschedules patient appointments as needed
Reviews and updates patient insurance information
Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
Displays excellent communication skills
Reaches out to referring sources for patients expressing difficulty with scheduling
Updates account information at the point of scheduling
Maintains provider daily appointment quota
Have new patients scheduled within 3-5 business days
Insurance preauthorization
Places calls to the patients for the providers when needed
Handles voicemails daily and ensures all inquiries are handled properly
Correctly notate patient charts to maintain up to date accuracy
Qualifications:
High School Diploma / GED required; Associate or Bachelor's Degree preferred
Administrative healthcare experience preferred
Attention to detail
Ability to navigate several software databases throughout the day
Maintain a calm and pleasant demeanor with patients and staff
Effective communication across various mediums of communication with staff and patients
Strong written skills
Capable of managing high volumes of phone calls
Bilingual
preferred
PAY RATE-$18.00 AN HOUR
*This is an in-office role*
#black
Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against
protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national
origin, religion, disability, and veteran status.
Location: Egypt
Workplace: Remote
Specright is the first purpose-built, patented platform for Specification Management. Whether it's packaging, raw materials, formulas, products, or machines, Specright helps companies digitize, map, and take action across their supply chain to reduce costs, increase profitability, and drive sustainability. Specright serves customers across industries, including packaging, food and beverage, consumer packaged goods, pharmaceutical, retail, industrials, and more.
We're looking for an Agentic Software Engineer (Full-Stack) to help us ship reliable, user-facing AI agent products to production — fast. You'll work at the intersection of modern AI tooling and strong software engineering discipline, building agentic experiences that our customers and internal teams rely on every day.This is not a research role. You will own production systems end-to-end: designing agent architectures, writing and reviewing code (often with agentic coding assistants), setting up rigorous evals, and operating what you build. If you care about making AI agents that actually work — not just demo well — this roleis for you.
What You'll Do
- Build and Ship Agentic Applications Design, develop, and deliver agentic products end-to-end — including chat-based interfaces, AI workflow tools, and internal copilots — that serve real users in production.
- Leverage Agentic Coding Workflows Use modern agentic coding tools daily (e.g., Claude Code, Codex, Cursor, and similar assistants) to accelerate delivery while maintaining high code quality and engineering standards.
- Design Agent Systems Architect agent internals: tool calling, multi-step orchestration, memory and state management, retrieval pipelines, permissions models, and failure recovery strategies.
- Own Evals and Quality Build and maintain agent evaluation infrastructure — regression suites, scenario-based tests, golden traces, and both offline and online metrics — so you always know whether your agent got better or worse.
- Implement Observability Instrument agents with production-grade observability: distributed tracing, prompt and version tracking, tool-call telemetry, and cost/latency monitoring.
- Own Production Readiness Take responsibility for the full lifecycle: rollout plans, QA, guardrails, incident response, and continuous improvement of deployed agents.
What You Bring (Must-Haves)
- Proven full-stack engineering ability. You've shipped production software end-to-end — not justprototypes or demos.
- Hands-on experience building LLM-powered agents that work in production. You've owned at least 1–2 agentic features or products through deployment and operation.
- Deep familiarity with agentic coding best practices. You understand task decomposition, agent delegation, prompt hygiene, iterative loops, and how to review and steer agentic outputs effectively.
- Practical experience with agent evals and tracing. You've gone beyond model benchmarking to build evaluation systems specifically for agent behavior — including trace-based debugging and regression detection.
- Solid engineering fundamentals. Testing, debugging, security basics, performance optimization, and reliability are second nature to you.
Nice-to-Haves
- Proficiency in TypeScript/Node.js and/or Python, with experience in modern web stacks and startup-pace delivery.
- Familiarity with agent tooling ecosystems: prompt/version stores, eval harnesses, tracing and telemetry platforms (OpenTelemetry, LangSmith, Datadog, Honeycomb, or similar).
- Experience with RAG architectures: vector databases, indexing strategies, chunking approaches, and retrieval evaluation.
- Experience designing tool APIs for agents: structured output schemas, idempotency, rate limiting, and error handling patterns that make agents more reliable.
We are an energetic company with an entrepreneurial, informal, versatile, intelligent, and fast-paced culture. We are a 100% remote company and promote an open and relatively flat organization with an emphasis on collaboration, sharing ideas, and information. It's more important to innovate than to worry about making mistakes.
Specright is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Location: Lanham, MD
Position Objective:
Contributes to the provision of high-quality, cost-effective healthcare as a provider of direct and indirect patient care and by effective of the health care team. Functions as a competent member of the health care team.
1. Clinical Decision Making/Judgment
Demonstrates clinical nursing knowledge and skill in the specialization of the unit.
Demonstrates the ability to apply the nursing process effectively in the care of culturally diverse patients and families. Demonstrates the ability to utilize all applicable laws, policies, standards, guidelines and evidence-based practice in the provision of patient/family care.
Organizes and reprioritizes patient care activities based on subtle and overt and/or environmental changes.
Consistently and thoroughly assesses patients to collect data and identify learning needs according to established standards and policies.
Utilizes a systematic, continuous and complete analysis of assessment data to develop individualized problem lists for assigned patients.
Develops and individualizes a plan of care for each patient in accordance with established standards, appropriate prioritization of problems/needs, and mutually agreed upon goals.
Efficiently implements the patients plan of care in accordance with applicable standards, policies, procedures and guidelines.
Demonstrates proficiency in medication administration, pain management and other unit or initiative specific skills.
Continuously evaluates the effectiveness of the plan(s) of care, making revisions and recommendations based on analysis of patient responses to interventions.
2. Nurse-Patient Family Relationships
Demonstrates the ability to assess the patients/familys learning needs, readiness to learn, learning style, and presence of barriers to learning.
Demonstrates the ability to develop, implement and evaluate teaching plans for patient populations in unit specialty in accordance with applicable standards.
Demonstrates the ability to apply knowledge of growth and development across the life span to the care of patients.
Provides direct patient care to patients and families in a culturally, developmentally and ethically appropriate manner.
Plans of care address the physical, psychosocial, spiritual and learning needs of the patient/family.
3. Clinical Scholarship
Participates in QI, CPI and risk management activities at the unit, department or organizational level.
Demonstrates the ability to effectively perform and improve all processes in order to achieve excellence with regard to Luminis Healths quality standards and benchmarks.
Supports the use of evidence based guidelines and organizational policies and procedures to promote safe patient care and a safe practice environment.
4. Clinical Leadership
Participates in unit shared governance according to departmental standards.
Participates in the education and orientation of new staff.
Delegates patient care activities as appropriate; evaluates delegated activities for expected patient care outcomes.
Employs real time computer documentation when completing patient record.
Educational/Experience Requirements:
Graduate of an accredited school of nursing
Adherence to the credentialing requirements of Luminis Health as stated in the nursing bylaws.
Where applicable, completion of a BSN is required within 5 years of date of hire
Required License/Certifications:
Current licensure as a registered nurse by the Maryland Board of Nursing
BLS - American Heart Association Health Provider
If serving as a bilingual/multilingual interpreter, certification in Medical Interpretation is required to perform the duties of a qualified interpreter.
Additional requirements by department:
PALS Requirement:
The following department(s) require PALS: Pediatrics Unit, Postanesthesia Care Unit, Endoscopy, Procedural Care Unit, Interventional Radiology.
ACLS Requirement:
The following department(s) require ACLS: Heart and Vascular Unit, Neuro Care Unit, ICU/IMU, Interventional Radiology, Postanesthesia Care Unit, Progressive Care Unit, Resource Nurses, Emergency Department, Prep, Telemetry, Outpatient Infusion, DRCC Bowie, Observation Unit, Endoscopy, Procedural Care Unit, Cardiac Cath Lab, Flex Nursing Unit, Operating Room (LHDCMC only), Cardiac Cath Lab, Observation Unit, DCMC IP Mental Health, and Edwards Pre-Op and PACU.
New Grad and New to Specialty RN’s in ICU must get their ACLS within 6 months
Chemotherapy/Immunotherapy Certification
requirement:
Certification within 6 months of hire if experienced or within 1 year for new graduate nurse
The following department(s) require a Chemotherapy/Immunotherapy Certification:
Oncology Unit
NRP - Neonatal Resuscitation requirement:
The following department(s) require NRP - Neonatal Resuscitation: Mother and Baby Unit, Neonatal Intensive Care Unit, Labor and Delivery Unit, and Women's Surgical Unit.
BLS requirement:
The following department(s) require BLS: Employee Health, Performance Improvement, Special Pathogens Unit, Neuro Care Unit, Pre-Anes Testing, Wound Care Center, Medical Staff Office, Nursing Administration, Nursing Graduate Program, Women's Surgical Unit, Joint and Spine Unit, 4 Medical, IV Therapy, Nursing Quality and Research, HSCRC Nursing Grant, Flex Nursing Unit, ICU, Operating Room, Short Stay Unit, Postanesthesia Care Unit, Progressive Care Unit, 4TH FLOOR, DCH 3 East Med Surg Telemetry, 3 West Oncology, Emergency Room,
Oncology Unit, ACE Unit and 2 EAST OBS, Vascular Access Team.
Working Conditions, Equipment, Physical Demands:
There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.
Physical Demands -
The physical demands and work environment that have been described are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.
The above job description is an overview of the functions and requirements for this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of this position; your supervisor may assign other duties as deemed necessary.
Pay Range
$34
—
$54 USD
Luminis Health Benefits Overview:
• Medical, Dental, and Vision Insurance
• Retirement Plan (with employer match for employees who work more than 1000 hours in a calendar year)
• Paid Time Off
• Tuition Assistance Benefits
• Employee Referral Bonus Program
• Paid Holidays, Disability, and Life/AD&D for full-time employees
• Wellness Programs
• Employee Assistance Programs and more
*Benefit offerings based on employment status
Opt-in for text notifications!
Luminis Health's two-way SMS texting platform lets you receive notifications and messages from our Talent Acquisition team directly on your phone.
To enable this feature, select "yes" when asked to "opt-in to receive text messages" and to "Receive updates from a recruiter about this job via SMS" when completing your application. Once you are opted in, you can easily opt-out at any time.
Standard text messaging rates may apply based on the candidate's mobile carrier plan. Luminis Health is not responsible for any charges incurred by the recipient. Candidates are encouraged to review their mobile carrier's plan for applicable text messaging rates and usage charges.
Мы развиваем международную продуктовую платформу в сфере CS2 и ищем руководителя клиентского сервиса, который возьмёт на себя управление командой поддержки и построит масштабируемую систему работы с пользователями.
Сейчас клиентский сервис — одна из ключевых точек роста продукта. Нам нужен не администратор текущих процессов, а сильный операционный руководитель, способный выстроить функцию практически с нуля: внедрить SLA, стандарты качества, аналитику, автоматизацию, обучение команды и понятную систему взаимодействия с другими подразделениями.
Главная цель роли: Превратить службу поддержки из реактивной команды, обрабатывающей обращения, в системную функцию клиентского сервиса, которая:
— быстро и качественно решает проблемы пользователей;
— повышает доверие к платформе;
— снижает отток клиентов;
— помогает возвращать пользователей в продукт;
— выявляет системные проблемы и передаёт их продуктовой команде;
— автоматизирует большую часть типовых обращений;
— работает на основании прозрачных метрик и SLA.
Основные задачи:
— Управлять командой клиентского сервиса численностью около 11 человек.
— Провести аудит процессов, нагрузки, структуры обращений и эффективности сотрудников.
— Разработать и внедрить SLA по типам и приоритетам обращений.
— Выстроить многоуровневую модель поддержки: база знаний и автоматизация → L1 → L2 → профильный отдел.
— Определить правила эскалации сложных, финансовых и конфликтных кейсов.
— Создать регламенты, инструкции, шаблоны ответов и единую базу знаний.
— Сформировать Tone of Voice и стандарты коммуникации с пользователями.
— Внедрить систему контроля качества диалогов и регулярного QA.
— Настроить обучение, аттестацию и развитие сотрудников.
— Создать прозрачную систему метрик и отчётности по работе поддержки.
— Внедрять AI-инструменты, чат-ботов и сценарии самообслуживания.
— Автоматизировать типовые обращения по платежам, промокодам, трейдам, статусам предметов и другим повторяющимся вопросам.
— Выстроить систему Voice of Customer: собирать причины обращений, жалобы и предложения пользователей, превращая их в задачи для продукта.
— Обеспечить взаимодействие поддержки с Product, Development, Payments, CRM, Marketing и другими подразделениями.
— Управлять инцидентами и массовыми обращениями пользователей.
— Планировать необходимую численность команды, смены и нагрузку.
— Сформировать систему мотивации сотрудников, связанную не только со скоростью, но и с качеством решения проблем.
Цели на первые 30 дней:
— Провести полный аудит клиентского сервиса.
— Зафиксировать текущие показатели и определить базовую точку по SLA, FRT, FCR, CSAT, QA, повторным обращениям и нагрузке.
— Классифицировать основные причины обращений пользователей.
— Выявить критические разрывы в клиентском пути.
— Описать зоны ответственности и правила эскалации.
— Подготовить план трансформации клиентского сервиса на 90–180 дней.
Цели на первые 60 дней:
— Внедрить базовые SLA и приоритеты обращений.
— Запустить регламенты обработки ключевых типов запросов.
— Сформировать и внедрить Tone of Voice.
— Запустить базу знаний и единые шаблоны ответов.
— Внедрить QA-карту и регулярную оценку качества диалогов.
— Настроить управленческий дашборд по ключевым метрикам.
— Организовать регулярное обучение и обратную связь для команды.
— Запустить понятный процесс взаимодействия поддержки с другими отделами.
Цели на первые 90 дней:
— Обеспечить выполнение SLA не менее чем по 85% обращений.
— Довести FCR — долю вопросов, решённых за одно обращение, — минимум до 70%.
— Снизить долю повторно открытых обращений до 10% и ниже.
— Довести внутреннюю оценку качества диалогов до 85–90%.
— Запустить автоматизацию наиболее частых типов обращений.
— Сформировать регулярный Voice of Customer-отчёт для руководства и продуктовой команды.
— Снизить количество зависших и незакрытых обращений.
— Создать прозрачную систему оценки эффективности каждого сотрудника.
Цели на 6–12 месяцев:
— Целевые значения должны быть подтверждены после фиксации текущей базы, но ожидаемые ориентиры следующие: выполнение SLA — 90% и выше;
— CSAT — 85% и выше;
— FCR — 70–80%;
— QA Score — 90% и выше;
— доля повторных обращений — не более 10%;
— автоматизация 50–70% типовых обращений;
— снижение ручной нагрузки на команду на 40–60%;
— снижение стоимости обработки одного обращения минимум на 30%;
— сокращение критических жалоб и эскалаций;
— измеримое снижение оттока пользователей после обращений в поддержку;
— формирование стабильного потока продуктовых улучшений на основании обращений клиентов.
Ключевые показатели роли:
— First Response Time.
— Average Resolution Time.
— SLA Compliance.
— First Contact Resolution.
— CSAT.
— QA Score.
— Reopen Rate.
— Backlog и количество незакрытых обращений.
— Количество обращений на одного активного пользователя.
— Доля автоматизированных обращений.
— Cost per Contact.
— Retention пользователей после обращения.
— Количество выявленных и устранённых системных причин обращений.
Наши ожидания от кандидата:
— Опыт управления клиентским сервисом или поддержкой от трёх лет.
— Опыт управления командой от 10 человек.
— Практический опыт построения или серьёзной перестройки службы поддержки.
— Понимание SLA, FCR, CSAT, QA, WFM и других операционных метрик.
— Опыт создания регламентов, базы знаний и системы контроля качества.
— Умение работать с аналитикой, находить причины проблем и принимать решения на основании данных.
— Опыт внедрения автоматизации, чат-ботов или AI-инструментов.
— Умение работать со сложными, конфликтными и финансовыми обращениями.
— Сильные навыки управления командой: найм, адаптация, обучение, мотивация и performance management.
— Способность взаимодействовать с продуктом и разработкой и добиваться устранения первопричин обращений.
— Умение одновременно повышать качество сервиса и контролировать его экономическую эффективность.
Будет преимуществом опыт в gaming, iGaming, fintech, crypto, marketplace, e-commerce или другом высоконагруженном B2C-продукте.
Какого человека мы ищем:
Нам нужен системный и самостоятельный руководитель, который умеет не только управлять людьми, но и строить процессы.
Человек, способный погрузиться в реальные обращения пользователей, найти корневые проблемы, сформировать целевую модель и довести изменения до измеримого результата.
У руководителя будет необходимый уровень полномочий для изменения процессов, внедрения инструментов и взаимодействия с другими подразделениями.
Location: Turkey
Workplace: remote
Location: Remote
Type: Freelance / Part-time
Rate: $ 10 USD per hour
About the Opportunity
We’re looking for individuals who are comfortable reading and speaking Turkish clearly to take part in a remote audio recording project. Tasks are completed using our Aurora Studio platform and can be done from your own device.
What You’ll Do
Record your voice while you read prompts and short scripts
Submit recordings through our online platform
Requirements
Fluent speaker of Turkish language
Access to a smartphone capable of making audio recordings
Ability to record in a quiet environment with minimal background noise
Comfortable following recording instructions and guidelines
How It Works
Apply and complete a short pre-vet recording
Get approved for the project
Start completing recording task
Location: Egypt; UAE
Workplace: remote
Location: Remote
Type: Freelance / Part-time
Rate: $ 12 USD per hour
About the Opportunity
We’re looking for individuals who are comfortable reading and speaking Arabic (MSA) clearly to take part in a remote audio recording project. Tasks are completed using our Aurora Studio platform and can be done from your own device.
What You’ll Do
Record your voice while you read prompts and short scripts
Submit recordings through our online platform
Requirements
Fluent speaker of Arabic (MSA) language
Access to a smartphone capable of making audio recordings
Ability to record in a quiet environment with minimal background noise
Comfortable following recording instructions and guidelines
How It Works
Apply and complete a short pre-vet recording
Get approved for the project
Start completing recording task
Location: Canada, Montreal, QC
Why Sony Interactive Entertainment?
Sony Interactive Entertainment isn’t just the Best Place to Play — it’s also the Best Place to Work. Sony Interactive Entertainment (SIE) is the company behind the PlayStation brand. As a subsidiary of Sony Group Corporation, we’re part of a proud legacy of innovation and excellence. SIE is a dynamic technology company, delivering cutting-edge hardware and network services to more than 100 million people and an entertainment leader, home to some of the most beloved and recognizable intellectual properties (IP) in the world. Our role at SIE is to create and nurture the experiences under the PlayStation brand, a name synonymous with entertainment excellence and creativity.
Position - Sr Game Designer (Progression & Economy)
Haven Studios is a game development studio headquartered in Montreal. In May 2021, we embarked on a journey to start Haven as a small team with big ambitions. Our goal was to build a studio of exceptional people where together we could make the kind of games we’ve always wanted to create – games we’ve longed to play. At Haven, we believe that kindness, adaptability and fearless optimism make space for creative excellence. We are a hybrid studio that supports flexibility, focus and collaboration for our teams.
Haven joined the PlayStation Studios family as the first Sony game development team in Canada in 2022. Our first game is in development for PlayStation and PC, a competitive multiplayer action heist game with a vision to entertain and engage players for years to come.
Position
- Sr Game Designer (Progression & Economy)
We are looking for an experienced Senior Game Designer with a highly structured, analytical mindset to own the progression systems, player lifecycle, and economic health of our upcoming live service title. In this role, you will design the frameworks that keep players engaged for years, translating high-level creative vision into mathematically sound, highly structured progression loops and economy systems. You will operate within a collaborative, multidisciplinary environment, ensuring that player investment, rewards, and monetization strategies feel cohesive, fair, and deeply engaging.
Reporting Line
The
Senior Game Designer
will report to the
Project Lead-Game Design
Role and Responsibilities
System Architecture:
Design, model, and maintain complex player progression frameworks, monetization loops, and virtual economies that support long-term player retention and engagement in a live service environment.
Structured System Design:
Translate abstract player experience goals into precise structural maps, detailed spreadsheets, data tables, and algorithmic logic models.
Balancing & Tuning:
Own the balancing, pacing, and tuning of player rewards, XP curves, drop rates, sink/source mechanics, and overall game economy to eliminate inflation or progression bottlenecks.
Live Service Integration:
Coherently integrate progression, monetization, and social layers within a multiplayer AAA ecosystem, aligning features across both PvE and PvP dimensions.
Cross-Functional Alignment:
Act as the primary point of contact for progression and economy systems, working closely with Directors, Producers, Data Analysts, and Engineers to ensure structural feasibility and data telemetry readiness.
Lifecycle Optimization:
Adapt and optimize systems post-launch based on player metrics, behavior patterns, and shifting market trends while maintaining structural balance with new content releases.
Required Experience and Skills
AAA Live Service Background:
Extensive experience in systems or progression design with at least one shipped AAA multiplayer live service title where you owned or significantly contributed to the game's economy or progression loops.
Structured Thinking:
A proven, highly methodical approach to design. You rely on strong mathematical logic, complex spreadsheets, and structural documentation over guesswork.
Economic Mastery:
Deep understanding of macro and micro-economy principles in modern gaming, including monetization strategies, virtual currencies, reward pacing, and incentive loops.
Engine Proficiency:
Strong ability to work directly within the Unreal Engine editor to hook up data structures, configure data tables, and test progression parameter changes locally.
Data-Informed Approach:
Strong competence in interpreting live telemetry, player cohorts, A/B testing data, and macroeconomic analytics to guide balance adjustments and systems optimization.
Clear Documentation:
Exceptional ability to distill complex, multi-layered economic dependencies into clear, highly readable system specifications for technical and non-technical stakeholders.
Assets
System Modeling Tools:
Experience using economy simulation software or advanced mathematical scripting (e.g., Python, Machinations, or specialized spreadsheet modeling) to stress-test systems before implementation.
Dual Discipline Background:
Prior design experience crossing into complementary fields such as Level Design, Business Intelligence, Data Analytics, or UX Design.
Please note, Sony Interactive Entertainment conducts background checks at the offer stage for all new employees (which may include criminal background checks for some roles) and will need to process personal information to support these checks.
Please refer to our Candidate Privacy Notice (where applicable) for more information about what personal information we collect, how we use it, who we share it with, and your data protection rights.
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, maternity or parental status, trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.
Sony Interactive Entertainment is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Location: Poland; Alabama; Arizona; California; Georgia; Brazil; Germany; Detroit; New York
Workplace: remote
Location: Remote
Type: Freelance / Part-time
Rate: $ 12 USD per hour
About the Opportunity
We’re looking for individuals who are comfortable reading and speaking Polish clearly to take part in a remote audio recording project. Tasks are completed using our Aurora Studio platform and can be done from your own device.
What You’ll Do
Record your voice while you read prompts and short scripts
Submit recordings through our online platform
Requirements
Fluent speaker of Polish language
Access to a smartphone capable of making audio recordings
Ability to record in a quiet environment with minimal background noise
Comfortable following recording instructions and guidelines
How It Works
Apply and complete a short pre-vet recording
Get approved for the project
Start completing recording task
УдалённоPoland; Alabama; Arizona; California; Georgia; Brazil; Germany; Detroit; New York
Location: New York City, New York
What you’ll be part of
Garner is on a mission to transform the U.S. healthcare system — and we’re the only proven player doing exactly that. We partner with employers to redesign how healthcare works: applying 550+ proprietary clinical metrics across 80+ specialties to a dataset of 320M+ patients to identify the best-performing doctors, then using compelling incentives to steer members to the care that helps them get healthier, faster.
The result is a rare “win win” — better care and lower costs for both members and employers. In just five years, our work has helped over 2.5 million people access higher-quality care and saved $1B in healthcare costs. We recently raised our Series E and have doubled five years running. If you've ever wanted your work to solve a problem that touches every person in this country, this is the opportunity to do exactly that. You'd be joining a team fundamentally reimagining healthcare in the U.S. — and using AI to scale that impact further and faster than anyone else can.
About the role
We are looking for a Senior Manager, Demand Generation to join our team and scale the channel that connects Garner to mid-size employers. Reporting directly to the VP of Demand Generation, you will own the campaigns, programs, and qualified pipeline behind our health insurance broker audience. Brokers and benefits advisors are the trusted advisors to U.S. employers, shaping benefits strategy and deciding what gets recommended, so your work is to earn their attention at scale and give them a reason to bring Garner to their clients. You will work closely with our Sales, BDR, Product Marketing, and Events teams to turn broker relationships into qualified pipeline.
What you will do
Design and launch multi-channel campaigns for one of our primary audiences, health insurance brokers, and own the qualified pipeline they generate
Build the quarterly plan: campaign strategy, broker segmentation, offers, and messaging
Partner with our channel owners across paid, organic, web, and digital to take campaigns from brief to readout
Build the broker lifecycle from first touch through activation and retention
Partner with Sales and BDR teams to design highly effective campaigns and ensure smooth handoff of qualified leads
Measure channel and campaign performance and recommend where to invest next
Bring an AI-enabled approach to every core function to build scalable marketing systems
What we're looking for
6+ years of B2B demand generation, growth, or integrated marketing experience, with direct accountability for a pipeline number
A track record of building and scaling multi-channel campaigns and demand generation programs
Experience marketing complex products to a sophisticated buyer
Channel partner or partner marketing experience is a strong plus
Strong command of funnel mechanics, including attribution, conversion rates, cost per acquisition, and pipeline-to-spend
Fluency applying AI to build scalable marketing systems and programs
Relevant experience in a fast-paced or high-growth environment is a strong plus
A desire to be a part of a high-performing, mission-driven team that operates with intense urgency, a strong sense of individual accountability, and a commitment to authentic feedback
This is a unique opportunity to join a fast-growing company in a transformative role, helping shape the future of healthcare.
What you'll get here:
You’ll work on problems that matter, at a company working to change healthcare at scale. You’ll work at the intersection of AI and systemic healthcare reform, where the problems we solve are as interesting and compelling as the mission.
At Garner, you’ll take on real, ambitious problems with real ownership and autonomy, alongside exceptional, principles-based people who genuinely want you to win. It’s demanding by design. You’ll be challenged to stretch beyond what you thought possible and receive consistent coaching to help you grow and do the best work of your career. This isn't the right fit for everyone, and that's intentional. The people here are driven by what's at stake for real people, and that's what gives our intensity its purpose.
Compensation Transparency:
The target salary range for this position is $150,000 - $180,000. Individual compensation for this role will depend on various factors, including qualifications, skills, and applicable laws. In addition to base compensation, this role is eligible to participate in our equity incentive and competitive benefits plans, including but not limited to: flexible PTO, Medical/Dental/Vision plan options, 401(k) with company match, flexible spending accounts, Teladoc Health and more.
Fraud and Security Notice:
Please be aware of recent job scam attempts. Our recruiters use
getgarner.com
and
garnerhealth.com
email domains exclusively. If you have been contacted by someone claiming to be a Garner recruiter or a hiring manager from a different domain about a potential job, please report it to law enforcement
here
and to
candidateprotection@garnerhealth.com
.
Equal Employment Opportunity:
Garner Health is proud to be an Equal Employment Opportunity employer and values diversity in the workplace. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
Garner Health is committed to providing accommodations for qualified individuals with disabilities in our recruiting process. If you need assistance or an accommodation due to a disability, you may contact us at
talent@garnerhealth.com
.
ОфисSan Francisco
УдалённоseniorUnited States; Canada
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