Location: United Kingdom (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is seeking to grow our
Business Value Engineer
team and support defining, articulating, and quantifying business value across our products and services. As a member of the business value engineering team, you'll play a critical role in shaping the direction of this high-impact function.
What You’ll Be Doing:
Customer Insights
: Collaborate with customers to uncover new opportunities for growth and profitability through personalized storytelling.
Value Quantification
: Develop compelling ROI/TCO models that identify value areas driven by new products, emerging trends, and market challenges.
GTM Enablement
: Enable pre/post sales teams through training, content development and support; ensuring our sales organization is equipped to showcase Grafana's value with customers.
Value Storytelling
: Partner with cross-functional teams to create a unified narrative that showcases Grafana's value proposition, aligning internal stakeholders and external messaging.
Strategic Partnerships
: Collaborate closely with Account Executives, Solutions Engineers, Observability Architects to define and articulate the business value of our products and services.
What Makes you a Great Fit:
Innovative Mindset
: Possess a growth mindset, willing to learn new technologies and adapt quickly
Value Engineering Expertise
: 3-5+ years of experience in value management, consulting, or engineering; deep understanding of building quantitative and qualitative analyses.
Data Storytelling Skills
: Ability to analyze complex data sets, create compelling customer-facing stories, and communicate findings effectively from technical to executive level audiences.
Cross-Functional Collaboration
: Experience partnering with GTM leaders (Sales, Customer Success, Marketing & Finance) to define and align on Grafana's value propositions.
Bonus Points For:
3+ years of Observability experience, preferably with Open Source tools like Grafana, Prometheus, or Loki
Familiarity with the Open Source landscape and community
If you're ready for a high-impact role that combines data analysis, storytelling, technology enablement, and partnership-building with cross-functional teams – we'd love to hear from you!
Compensation & Rewards:
In the UK, the OTE compensation range for this role is £130,000 - £155,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: Hong Kong
Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology and trading expertise has shaped QRT’s collaborative mindset which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.
We are looking for a Quantitative Developer to contribute to the development of analytics tools supporting automated trading strategies. You will work closely with quantitative researchers, traders, and other technology teams to design and deliver solutions covering the entire trading lifecycle, from pre-trade analysis and real-time monitoring to post-trade performance and execution analysis. This role combines quantitative development, data analysis, and full-stack engineering. It offers a high level of autonomy and direct exposure to trading activities.
Your future role within QRT
Design and develop pre-trade and post-trade analytics tools for automated trading strategies
Build intuitive dashboards for traders and quantitative researchers
Develop analytics related to execution quality, slippage, transaction costs, positions, risk and strategy performance
Process, analyse, and visualise large volumes of market and trading data
Close collaboration with traders and quantitative researchers to understand their needs and turn them into reliable, scalable solutions
Contribute to the architecture and continuous improvement of the analytics platform
Ensure the quality, reliability and maintainability of applications through testing, monitoring and code reviews
Proactively identify opportunities to improve existing tools and development processes
Your present skillset
Strong proficiency in Python
Solid knowledge of TypeScript
Strong experience with Vue.js and modern front-end development
Knowledge of AWS cloud services would be a plus
Familiarity with CI/CD pipelines and automated deployment practices (GitLab)
Experience designing APIs and data-driven applications
Good understanding of software engineering principles, testing and version control
Experience with financial markets, quantitative analytics or electronic trading would be an advantage
Ability to work autonomously and take ownership of projects
Excellent communication and collaboration skills
Proactive, pragmatic and solution-oriented mindset
Strong focus on delivery, reliability and user experience
QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.
Location: Poland - Remote
About Us
Established in 2018, Bybit is one of the world’s leading cryptocurrency exchanges and digital financial platforms, serving over 80 million users across more than 200 countries and regions. Powered by world-class technology and a user-first mindset, Bybit delivers a seamless ecosystem across trading, payments, wealth management, custody, institutional services, and Web3 — connecting users to the future of digital finance.
Our core values define how we build. We listen, care and improve to create products and experiences that put users first. Backed by a global team of ambitious builders, problem-solvers, and innovators, we foster a high-performance and fast-moving environment where talent is empowered to drive real impact at the global scale. Supported by 24/7 multilingual customer service and a strong commitment to innovation, we are shaping the future of finance through technology, collaboration, and bold execution.
Today, Bybit is recognized as one of the most trusted and transparent platforms in the digital asset industry, continuing to expand its global presence while building the infrastructure for the next generation of financial services.
Job Overview:
We are looking for an enthusiastic Relationship Manager to join our team in Poland, and serve as the primary point of contact, to further enhance customer experience, foster client loyalty, and drive business success in the region.
Responsibilities:
Perform client acquisition and strong relationship management with a portfolio of global VIP clients;
Provide tailored VIP support and account management for Polish- and German-speaking clients;
Build rapport, including enhancing and expanding relationships with existing clients via frequent and sustained communication;
Building key customer service processes and systems, formulating management rules, and tracking the status of key customers;
Analyze the clients' behavior, identify their unspoken needs, prepare key customer analysis reports;
Liaise with various stakeholders from different departments to provide optimal excellent service solutions and experience.
Qualifications:
Client portfolio including institutional clients, high net-worth individuals, private bank customers with brokers, futures institutions or commercial banks, etc.;
Experience working in trading platforms or exchanges is highly advantageous;
Prior working experience in sales and client services function with international financial background in banking, investments, etc. is preferred;
Strong communication and written skills;
Able to work under pressure and tight deadlines while maintaining good multi-tasking skills;
Demonstrates enthusiasm for the rapidly evolving crypto industry and stays up-to-date with the latest trends and innovations.
Fluent in Polish and German
Why Join Us
At Bybit, we are committed to fostering a supportive and enriching work environment.
Our benefits include:
- Study Growth Fund: We support your professional development and continuous learning.
- Internal Events: Participate in regular team-building activities, workshops, and events designed to promote collaboration and innovation.
- Global Collaboration: Be part of a diverse, international team, working alongside colleagues from around the world.
- Career Advancement: Access opportunities for growth and advancement within a rapidly expanding global company.
- Internal Mobility: Grow with us- Your long-term development is important to us. We offer internal job opportunities to help build your career path.
Location: Tokyo
Workplace: Hybrid
adjoe https://adjoe.io is redefining the future of mobile ads. Powered by advanced AI, first-party data and world-class engineers, we’ve perfected the offerwall experience for monetizing and scaling app publishers with solutions like Playtime and Arcade – now the fastest growing rewarded advertising channel globally – driving incremental engagement, retention, and revenue.
At the same time, we’re breaking into programmatic advertising with the intelligent bidding system of adjoe Ads. Together, this ecosystem connects app developers to over 600 million users worldwide for scalable growth. Backed by a $100 million investment from Bertelsmann and operating from offices in Hamburg, Boston, Singapore, and Tokyo, adjoe is defining the next stages of app and ad experience – right now. Join us.
Meet Your Team: Japan Operations & Support
At adjoe, our operations team serves as the vital backbone of our global growth. Based in Tokyo, you will work directly with our Country Manager Japan to ensure our local office runs seamlessly while supporting our Sales team to thrive. You will also act as the primary operational bridge between our Tokyo team and HQ functional leads (Office, IT, HR, Finance, TA) in Hamburg. Combining local functional execution and business support, your work directly shapes our workplace culture and operational efficiency in Japan.
What You Will Do
- Office & Facility Operations: Manage day-to-day Tokyo office administration, vendor relationships, and inventory. Execute local procurement and IT asset ordering (e.g., laptops) to achieve availability and operational cost efficiencies.
- Local HR Administration & Employee Experience: Execute end-to-end local onboarding and offboarding, operate HR administration and documentation, ensure we act compliant according to local authority and our shareholders’ frameworks and administer monthly employee expenses. Serve as an approachable, trusted point of contact ("open ear").
- Sales & Business Enablement: Provide direct operational support to the Sales team by organizing and updating key data tracking (Google Sheets, CRM cadence), assisting with partner outreach, and coordinating client dinners, venue bookings, and team events.
- Cross-Functional & TA Assistance: Provide flexible overflow support to Talent Acquisition with potential local vendor relations, and Japanese/English translation of key documents.
Who You Are
- You have 3+ years of professional experience in combining operational and administrative support, such as office management and HR administration, ideally within an international, fast-paced tech or scale-up environment.
- You possess native-level fluency in Japanese (written/spoken) for local employee interactions and labor compliance, alongside business English proficiency (B2+) to communicate effectively with HQ in Hamburg.
- You are hands-on with core HR execution (employee lifecycle operations from on- to offboarding, labor law, performance management, document maintenance, absence queries, and compliance) and bring an empathetic, people-focused approach; professional HR experience beyond the core functions and cross-border local labor law knowledge is a strong plus.
- You are highly organized and tech-savvy, proficient with Google Workspace (especially Google Sheets) and CRM/HRIS tools, with an eye for detail and data hygiene.
- You bring a proactive, service-oriented "can-do" mindset - capable of juggling shifting priorities, solving operational bottlenecks, and supporting internal teams with discretion and warmth.
We welcome applications from people who will contribute to the diversity of our company.
Location: Egypt
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: India
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: Brazil; Colombia; Mexico; Argentina; Chile; Uruguay
Company Overview
PartnerOne is a long-term software investment group that acquires, operates, and scales successful enterprise technology companies worldwide. With over 30 years of experience, PartnerOne owns and manages a portfolio of high-growth software businesses that serve more than 2,000 leading corporations and government organizations globally. Our focus on operational excellence, sustainable growth, and continuous improvement creates a high-performance environment where accountability, ownership, and collaboration drive success.
Position Summary
We are seeking a highly skilled CRM Software Engineer to support the development, customization, automation, and integration of enterprise CRM platforms, with a primary focus on Zoho CRM and the Zoho One ecosystem.
This role is responsible for translating approved business requirements and CRM architecture designs into working solutions through configuration, scripting, coding, automation, integrations, and system enhancements. The CRM Software Engineer will work closely with the Corporate CRM Architect, Business Analysts, and business stakeholders to build and maintain scalable CRM solutions that support multiple companies operating within a shared CRM framework.
The ideal candidate has experience working across multiple CRM platforms including Salesforce, Sage, Quickbooks, HubSpot, and Zoho CRM, with strong software development and systems integration expertise.
Key Responsibilities
CRM Development & Configuration
Configure and customize Zoho CRM modules, layouts, forms, fields, profiles, roles, and permissions.
Develop and maintain custom functionality within Zoho CRM and related Zoho applications.
Implement business workflows, blueprints, automation, approval processes, and notifications.
Create custom reports, dashboards, KPIs, and analytics solutions.
Configure CRM environments based on established solution designs and implementation specifications.
Software Development & Scripting
Develop custom solutions using:
Zoho Deluge
JavaScript
REST APIs
Webhooks
SDKs
Custom Functions
Serverless integrations
Write, test, deploy, and support CRM scripts and automation.
Create reusable components and development standards for multiple company implementations.
Troubleshoot, optimize, and enhance existing CRM functionality.
Integrations
Develop and maintain integrations between Zoho CRM and external systems including:
ERP platforms
Financial applications
Support platforms
Marketing automation systems
eCommerce solutions
Third-party APIs
Build API connections and middleware solutions.
Support data synchronization and workflow automation across platforms.
Data Migration & Conversion Support
Assist with data migration projects from:
Salesforce
NetSuite CRM
Microsoft Dynamics
HubSpot
Legacy CRM platforms
Perform data mapping, transformation, validation, and migration support.
Develop import and validation scripts to improve migration efficiency and data quality.
System Maintenance & Support
Troubleshoot CRM issues and provide technical support.
Monitor system performance and proactively address technical issues.
Participate in testing, deployment, and release management activities.
Maintain development, test, and production environments.
Support CRM upgrades and new feature deployments.
Requirements
Bachelor's degree in Computer Science, Software Engineering, Information Systems, or a related technical field, or equivalent practical experience.
4+ years of experience in CRM development, software engineering, or business systems development.
Hands-on experience configuring, customizing, and developing within enterprise CRM platforms, preferably Zoho CRM.
Experience with CRM platforms such as Zoho CRM, Salesforce, HubSpot, Sage Intacct, NetSuite CRM, or QuickBooks.
Strong experience developing and supporting REST API integrations and third-party system integrations.
Proficiency in Zoho Deluge scripting and workflow automation.
Strong knowledge of JavaScript, SQL, JSON, and XML.
Experience with CRM customization, workflow design, business process automation, and data migration.
Experience implementing, enhancing, or migrating CRM solutions.
Knowledge of integration architecture, data mapping, and system troubleshooting.
Experience with Zoho One ecosystem, including Zoho Flow, Zoho Creator, Zoho Analytics, and Zoho Desk, preferred.
Familiarity with Salesforce administration or development is a plus.
Experience using Git or other source control platforms.
Strong problem-solving and debugging skills with the ability to identify and resolve complex technical issues.
Detail-oriented with excellent documentation and organizational skills.
Ability to collaborate effectively with cross-functional teams, including Sales, Marketing, Customer Success, and Operations.
Strong time management skills with the ability to manage multiple priorities in a fast-paced environment.
Commitment to continuous learning and staying current with CRM, automation, and software development best practices.
Location: Sofia City, Bulgaria; Limassol, Cyprus
Workplace: hybrid
We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team.
The Deputy Head of Transaction Monitoring is a senior 2LOD leadership role responsible for the execution, oversight, and continuous transaction monitoring framework across all regulated entities. The role sits within the Group Financial Crime & Compliance function and reports directly to the Head of Transaction Monitoring (TM).
The TM team is being built from the ground up and the Deputy Head is a foundational hire. The successful candidate will play a direct role in shaping how the function operates, establishing its culture, and setting the standard for how TM is executed across the Group. The decisions made and ways of working established in the early months of this team will define its trajectory.
The TM function is mid-build across detection capability, operating model, and platform infrastructure. The Deputy Head will drive delivery across a complex, multi-jurisdictional operating model — translating regulatory expectations into working controls, challenging first-line frameworks with credibility and precision, and providing structured, evidence-based oversight of TM risk across the Group.
All accountabilities are exercised on the direction of the Head of TM, or independently where the Head of TM is unavailable and the matter cannot be deferred without breaching a regulatory or operational obligation. The Head of TM retains ownership of the framework, regulatory relationships, and strategic decision-making. In the absence of the Head of TM, the Deputy will provide full operational continuity, maintaining oversight, escalation, and regulatory responsiveness across the Group
Responsibilities
TM Framework & Policy
Shape and evolve the Group TM framework with the Head of TM — policies, procedures, rule design methodology, threshold calibration, and the quality assurance regime.
Review and challenge Scenario Engineering outputs, rule specifications, threshold proposals, and back-testing results ahead of Head of TM sign-off.
Own the quality bar for QA and Governance outputs, ensuring they meet the standard expected by senior management and regulators.
Shape rule change proposals and threshold recalibrations through the change management process.
Drive TM minimum standards across entities, partnering with local Heads of Compliance to close gaps.
Delegated Authority & Decision-Making
Hold formal delegated authority from the Head of TM, stepping into the primary TM decision-maker role whenever they're unavailable and a decision can't wait. In this capacity, you will:
Approve withdrawal holds, account restrictions, and alert escalations.
Review L3 SAR referral packs for completeness and evidential sufficiency before they go to the entity MLRO.
Approve interim rule threshold changes that can't be deferred, recording the rationale for the Head of TM to confirm on their return.
Deputise fully for the Head of TM during leave or absence, holding full decision-making authority within the governance framework for that period.
Regulatory Engagement
Working under the Head of TM's direction, and independently when they're unavailable, you will:
Support the Head of TM in managing regulator relationships on TM matters.
Respond to supervisory queries, attend regulatory meetings, and represent the TM function at inspections.
Support the preparation and delivery of regulatory submissions, responses to supervisory feedback, and remediation communications.
Coordinate with entity MLROs and Heads of Compliance on jurisdiction-specific TM requirements.
Team Leadership
Provide day-to-day leadership and line management of TM specialist teams, alongside the Head of TM.
Lead recruitment, onboarding, and development of TM analysts across pillars.
Chair TM governance meetings, including in the Head of TM's absence.
Act as the senior escalation point for analysts, bringing decisions to the Head of TM where needed.
Drive risk culture across the TM function through visible leadership, consistent challenge, and clear communication.
Governance & Oversight
Uphold the governance boundary between TM compliance decisions and commercial interests, escalating to the Group Head of Compliance and Regulatory Risk if the Head of TM is unavailable to resolve a conflict.
Ensure 1LOD Alert Operations operates within the framework set by 2LOD, escalating any breach to the Head of TM.
Maintain audit-ready documentation across all TM governance activity.
Act as a senior escalation point for material TM issues, control failures, and emerging risks across all entities
Requirements
Extensive experience in financial crime compliance, with at least 3 years in a senior TM role (team lead, deputy head, head of TM, or equivalent) within a regulated financial services firm.
Experience in the
CFD, forex, or leveraged derivatives sector
, or with investment firms offering similar products.
Demonstrable experience making autonomous decisions on TM matters: alert escalation, SAR filing recommendations, account restriction approvals, and rule threshold adjustments.
Experience engaging directly with the FCA or another Tier 1 regulator (CySEC, ASIC, MAS, BaFin) on TM or financial crime matters, including responding to supervisory queries and attending regulatory meetings.
Experience with TM framework design or significant enhancement, including rule design methodology, threshold calibration, and quality assurance.
Working knowledge of AML/CTF regulatory requirements in at least two of: UK (FCA/MLR 2017), EU/Cyprus (AMLD/CySEC), Australia (AML/CTF Act/AUSTRAC), UAE (CBUAE).
Experience managing or overseeing a team of financial crime or TM specialists.
Strong written and verbal communication: the role produces materials for senior management, the CCO, the Board, and regulators
What you will get in return:
• Competitive Salary: We believe great work deserves great pay! Your skills and talents will be rewarded with a salary that makes you feel valued and motivated.
• Work-Life Harmony: Join a company that genuinely cares about you - because your life outside of work matters just as much as your time on the clock. #LI-Hybrid
• Generous Time Off: Need a breather? Our annual leave policy lets you recharge and enjoy life outside of work without a worry.
• Employee Referral Program: Love working here? Share the love! Bring your talented friends on board and get rewarded for growing our awesome team.
• Comprehensive Health & Pension Benefits: From medical insurance to pension plans, we’ve got your back. Plus, location-specific benefits and perks!
• Workation Wonderland: Live your digital nomad dreams with 30 extra days to work remotely from anywhere in the world (some restrictions apply). Adventure awaits!
• Volunteer Days: Make a difference! Take two additional paid days each year to support causes you care about and give back to the community.
Be a key player at the forefront of the digital assets movement, propelling your career to new heights! Join a dynamic and rapidly expanding company that values and rewards talent, initiative, and creativity. Work alongside one of the most brilliant teams in the industry.
Applicable for Poland: Our company has an Internal Reporting Procedure. It is available from the Human Resources Department upon request hr@capital.com. You may report a violation referred to in the Procedure under the terms specified therein.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. Home services is one of our largest and fastest-moving markets, and we're looking for a Vertical Marketing Manager to own it. Think of the role as general manager for home services: you set the strategy, you own the number, and you're the company's go-to on this market.
You'll build the home services personas, positioning, and messaging, verticalizing our go-to-market narrative for this audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Home services is not one market, though. A roofer, an HVAC contractor, a remodeler, and a landscaper run different businesses with different seasons, job values, and buying triggers. Building a real strategy for each priority subvertical, rather than one generic story, is where this role makes its biggest impact.
What You'll Do
You act like an owner.
Home services is your line of business. You know its performance, its risks, and its opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your market needs.
You don't wait for a door to open; you open it. When you see something we need in order to win in home services, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Home services strategy and business performance
Own the go-to-market strategy for CallRail's home services business, including which subverticals we prioritize, how we position and message to them, and the plan to hit our acquisition and revenue goals
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Market and competitive expertise
Be CallRail's subject matter expert on the home services market: the buyers, the workflows, the seasonal and operational realities, the vendor landscape, and the economics of how these businesses grow
Own the home services buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the vertical and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the home services market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Subvertical strategy and expansion
Decide which subverticals we invest in and in what order, with a clear view of market size, our current traction, and where we're positioned to win
Build distinct strategies, positioning, and messaging for each priority subvertical.
Know the operational differences that shape how each subvertical buys
Build the subvertical-specific proof that makes the case credible — customer stories, benchmarks, and ROI framing that speak to that trade rather than to "home services" in general
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for home services: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real home services customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of the home services customer, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for home services buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role, with direct experience in home services tech, the trades, field service software
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Atlanta, GA (Hybrid)
The Position
CallRail is a
lead engagement platform: we show businesses which marketing drives their calls, forms, and chats, and we help them answer, qualify, and route those leads around the clock. We're looking for a Vertical Marketing Manager to own a portfolio of our emerging markets, with automotive at the center. Think of the role as general manager for that portfolio: you set the strategy, you own the number, and you're the company's go-to on these markets.
You'll build the personas, positioning, and messaging for these verticals, verticalizing our go-to-market narrative for each audience. From there you'll partner with demand generation, customer marketing, and content on how it comes to life, and work closely with sales, product, and leadership on what we build and say. Expect roughly equal parts strategy and execution.
Automotive is the priority. It's one of our fastest-growing segments, and the aftermarket — repair and service businesses, tire and quick-service shops, collision centers, and the parts suppliers and retailers who serve them — is where you'll go deepest. Alongside it, you'll own a portfolio of our emerging small business verticals. They sit at different stages and require different levels of investment, and determining where to focus is a core part of the role. What connects them is the customer: small businesses that win or lose on the leads they capture.
What You'll Do
You act like an owner.
These markets are your line of business. You know their performance, their risks, and their opportunities inside and out, and you carry the accountability that comes with it.
You bring an informed point of view.
You represent home services in cross-functional and leadership conversations, and your perspective carries weight because it's grounded in real expertise — what customers are telling you, what the data shows, what competitors are doing.
You advocate for what your markets need.
You don't wait for a door to open; you open it. When you see something we need in order to win, you build the case for it, bring the rationale and the numbers, and champion it until it gets a real decision.
You go deep.
You're genuinely curious about this industry, its buyers, and the forces shaping it. You want to keep learning, testing, and refining what works.
What You'll Own
Portfolio strategy and business performance
Own the go-to-market strategy across your automotive & other SMB verticals: how we position and message to each audience, and the plan to hit our acquisition and revenue goals
Decide where your time and our investment go. These markets won't all need the same thing, and setting that balance — then making the case for it — is yours to own
Live in the numbers that define the health of the business: customers, new MRR, churn, ARPU, conversion rate, and product adoption. You'll spot emerging trends and issues early, work cross-functionally to understand what's driving them, and bring a plan when one is needed.
Report on performance to leadership with the insight and executive presence to explain what's changing, what it means, and what you're doing about it
Automotive market and competitive expertise
Be CallRail's subject matter expert on the automotive aftermarket: the buyers, the workflows, the operational realities, the vendor landscape, and the economics of how these businesses grow
Own the automotive buyer personas and the value propositions, positioning, and messaging built on them — the work that differentiates CallRail in an increasingly crowded lead engagement and AI voice market
Build the proof that makes our case credible: customer stories, benchmarks, and ROI framing grounded in how these businesses actually operate
Track the competitive set continuously: who's winning, who's new, where they beat us, where we beat them, and what we should do about it. Feed that intelligence to product, sales, and leadership
Regularly surface the headwinds and tailwinds shaping the market and translate them into implications for our strategy
Validate market requirements through customer interviews, surveys, win/loss analysis, sales insight, and usage data
Be the face of CallRail in the automotive market: trade shows, industry speaking engagements, webinars, panels, podcasts, etc.
Your broader vertical portfolio
Own the positioning and messaging for the other emerging small business verticals, scaling the depth to the opportunity.
Keep a live read on each: where we're winning, where we're losing, and which ones are showing early signs of becoming a bigger bet
Size and pressure-test opportunities, in these markets and in ones we haven't entered: how big, how winnable, what it would take, and what we would have to be right about
Bring recommendations with a clear case for investing or passing. Knowing which markets to walk away from matters as much as knowing which to chase
Run early, lightweight tests where the signal looks promising — positioning, messaging, and proof — and build a repeatable approach the team can use the next time we look at a new vertical
Cross-functional leadership
Serve as the hub between sales, product marketing, customer marketing, demand generation, and product development, feeding market insight into each function and making sure everyone is marching in the same direction
Serve as the messaging authority for your verticals: consulting across marketing for campaign and content development
Pressure-test the work happening across teams against a simple bar: does it solve a real customer pain point, strengthen our competitive position, resonate with the segment we're targeting, and drive measurable results?
Partner with product development teams as the voice of your customers, bringing market insight that shapes the roadmap
Enable sales and support: train them on the problems we solve for these buyers, and work with sales enablement to build the internal tools and external collateral they need
What You'll Need
BS/BA and 4–6 years of experience in a strategic marketing role focused on small business buyers, including direct experience marketing to automotive businesses
A track record of owning a strategy end to end and being accountable for the results, not just executing someone else's plan
Experience entering or evaluating a new market: sizing the opportunity, building the case, and standing up positioning where none existed
Strong analytical instincts and genuine comfort with data — you can get to the story behind the metric and build a case around it
Excellent written and verbal communication, and the confidence and presence to represent your point of view to senior leaders and to external audiences
Demonstrated ability to influence and align cross-functional partners without formal authority
Comfort operating in a fast-moving environment where you'll prioritize, make tradeoffs, and shift between strategic thinking and hands-on execution in the same day
If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.
Additional Perks
Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
Competitive HSA with company matching
Paid parental leave
Flexible vacation policy
401K options with company dollar-for-dollar match
Employee stock options available from day one
$2,000 annual educational allowance
Catered lunch every Tuesday * an in-office perk
MARTA transportation or office parking expenses covered
Employee charitable donation company match, up to $500 annually
Regular company outings and events
Hybrid work options with $500 office stipend to set up your home office
Designated bike storage
Learn more:
https://www.callrail.com/about/
You Are Welcome Here
CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
Continuous adoption of AI technologies is essential to this role. You will be expected to leverage AI platforms to streamline operations, solve complex problems, and stay ahead of industry benchmarks.
*** This position is based out of our Atlanta office. Through December 2026, employees are expected to work in the office on Tuesdays and Thursdays.
Beginning in January 2027, CallRail will transition to a 3 day hybrid work model. Employees will work in the office on Mondays, Tuesdays, and Thursdays.
Location: Washington, DC
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
As a Customer Success Manager on Anthropic's Public Sector team, you will be the post-sales trusted advisor helping national security customers realize the value of Claude and turn their investment into mission impact. You'll combine your customer success expertise with technical fluency to drive adoption of Claude Code, the Claude API, and Claude for Government (C4G) on classified infrastructure delivered through a cleared cloud provider, while maintaining our high standards for safety, security, and discretion.
Working closely with our Sales, Applied AI, Product, Engineering, and Policy teams, you'll guide customers from deployment through enablement, model migration, renewal, and expansion. You'll develop genuine partnerships with customers' AI leadership, platform and compute teams, security and accreditation officials, and mission operators—and with the cleared cloud providers and system integrators that deliver alongside us. Your understanding of their mission, how they accredit and govern capabilities on classified fabrics, and how they evidence value to oversight will help them deliver decision advantage.
Drawing on both your national security expertise and technical knowledge, you'll serve as a strategic advisor throughout their journey with us—helping them navigate constraints that don't exist in commercial or federal civilian deployments: classified-fabric accreditation, fixed compute capacity, compartmentation, limited telemetry, and need-to-know discipline. Much of this work happens onsite, in the customer's spaces, on their systems.
Your role focuses on driving consumption and adoption of Claude across mission workloads, standing up enablement and change management suited to a cleared, mission-driven workforce, identifying and hardening the workloads that matter most to the mission, and demonstrating value in unclassified terms that can leave the building and support renewal and expansion.
The insights you gather will directly inform our research priorities, product roadmap, and national security strategy—making you a key voice in shaping how Anthropic builds and delivers AI systems for the most demanding missions.
Key responsibilities:
Partner with the account executive and Applied AI architect to deeply understand the customer's mission requirements and translate them into an account and success plan, ensuring alignment between mission objectives, the customer's investment, and technical implementation
Serve as the primary post-sales advisor to the customer throughout their Claude adoption journey, from deployment through enablement, model migration, renewal, and expansion. You will need to build trusted relationships across the customer's senior stakeholders—AI leadership, platform and compute teams, security and accreditation officials, contracting, and mission operators—and coordinate internally across multiple teams and with cleared cloud providers to drive customer success
Support customers building with Claude Code, the Claude API, and Claude for Government on classified infrastructure—managed configuration, capacity and throughput planning, and workload onboarding—with a working understanding of accreditation requirements (FedRAMP High, IL5/IL6, classified-fabric accreditation)
Create and deliver compelling enablement and executive content tailored to different audiences. You will need to spread the gamut from hands-on Claude Code enablement for engineering teams (Train the Trainer, managed configuration as the "paved road," Center of Excellence development) up to mission-value conversations with senior agency leadership, in unclassified language that can leave the building
Help the customer develop evaluation frameworks and measure adoption and value without direct telemetry—provider capacity reports, customer-run dashboards, workload registries, and agreed leading indicators—and guide model migration and release readiness: eval gates built from their workloads, staged cutovers off end-of-support models, and realistic expectations about what lands on their fabric and when
Drive consumption and adoption: separate under-pacing from burst saturation of a fixed compute pool, smooth and onboard workloads before asking for capacity, discover new mission workloads across compartmented organizations, and document value realized in mission-outcome terms (decisions accelerated, coverage, timeliness, findings produced)
Own Executive Business Reviews that function as discovery and alignment—leaving executives with sponsor commitments, mutual next steps, and a mission-outcome narrative that supports the renewal decision—and serve as the primary conduit between the customer, cleared cloud providers, and Anthropic
Identify common adoption and integration patterns and hero workflows that demonstrate mission transformation, and contribute insights back to our Product, Engineering, Research, and Policy teams—while maintaining strict separation of classified and unclassified channels and escalating correctly (e.g., 'Claude cut a high-volume analytic triage queue from days to hours')
Work onsite frequently at customer facilities for enablement, workshops, and relationship building, on the customer’s systems and within their security and need-to-know rules
Maintain strong knowledge of the latest developments in LLM capabilities, agentic and Claude Code implementation patterns, and national security AI policy
You may be a good fit if you have:
Due to U.S. Government contract requirements, this position requires U.S. citizenship and an
active TS/SCI security clearance with a current full-scope polygraph
(a TS/SCI with CI polygraph may be considered where crossover is supportable)
Must have prior experience working with US national security
(defense and/or intelligence)
agencies
—ideally at the level of AI leadership, platform, and compute teams rather than a single program office—and a working knowledge of how national security agencies accredit, budget, govern compute, and measure mission (including the difference between FedRAMP High, IL5/IL6, and classified-fabric accreditation, and the role of cleared cloud providers and system integrators)
5+ years of experience in customer-facing roles such as Customer Success Manager, Technical Account Manager, Solutions Architect, or Consultant, with experience navigating complex stakeholder environments; able to work onsite at customer facilities in the National Capital Region 3-4 days per week
Experience driving success with consumption-based products (tokens, throughput, capacity) as well as seat-based products, including measuring adoption and value when you cannot see usage directly
Technical fluency with AI/ML concepts, API integration patterns, and agentic tooling such as Claude Code; familiarity with common LLM frameworks, tools, and evaluation approaches, and hands-on experience building something with an LLM API or coding agent, is a strong plus
Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders, from engineering and platform teams to security and accreditation officials to senior national security leadership
Judgment and discretion: never over-promises on dates, capabilities, or documentation; practices need-to-know as a reflex; keeps composure under political and competitive pressure; strategic mindset to identify mission transformation opportunities and translate them into actionable expansion plans
Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities—advocating for customer needs across internal (Applied AI, Policy, Research, Security) and external (cleared cloud provider, system integrator, program office) stakeholders
Passion for thinking creatively about how to use AI in a way that is safe and beneficial for the national security mission, and ultimately furthers the goal of advancing safe AI systems
A knack for bringing order to chaos and an enthusiastic 'roll up your sleeves' mentality—you're a true team player
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$265,000
—
$350,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: New York, New Jersey, Massachusetts, Pennsylvania, Washington DC, North Carolina, Florida, Georgia
At Reltio®, an SAP Company, we believe data should fuel your success in the enterprise AI era. Our Context Intelligence Platform turns fragmented data into a trusted, connected context so AI agents and systems can act with expert-level judgement at enterprise scale. Reltio’s cloud-native SaaS platform harmonizes, unifies, and governs data across sources and formats—including unstructured data—in real time, turning them into data assets that can be mobilized in milliseconds to any application, user, or AI agent. Trusted by more than 200 of the world’s largest brands across industries such as life sciences, financial services, healthcare, and technology, we fuel frictionless operations and help enterprises accelerate innovation and reduce risk.
At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.
Reltio has earned numerous awards and industry and analyst recognition for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!
Job Summary:
The Vice President of Customer Success is responsible for ensuring Reltio customers achieve measurable business outcomes from their investment in Reltio’s cloud-native Context Intelligence AI ready data foundation. This leader will drive value realization and customer adoption of trusted, governed, and connected data as a foundation for operational systems, analytics, and AI.
Reltio’s customers are large, complex enterprises undergoing data transformation initiatives across domains such as Customer, Product, Supplier, and multi-domain data unification. Success in this role requires a deep understanding of enterprise data ecosystems, governance maturity, and cross-functional business value realization.
The VP of Customer Success will build and scale a global organization that ensures customers not only deploy Reltio successfully, but operationalize it as a mission-critical data platform—driving improved data quality, reduced operational friction, faster time to insight, and enablement of AI-driven use cases.
This role owns Gross Revenue Retention (GRR), customer adoption, expansion, and advocacy, and serves as the executive voice of the customer across Product, Engineering, and Go-To-Market teams.
Job Duties and Responsibilities:
Lead a world-class Customer Success organization capable of supporting Reltio’s growth ambitions which include increased renewal rates and reduced churn
Accelerate the expansion of our footprint within accounts through cross-sell and upsell
Improve overall lifetime value through higher product adoption, customer satisfaction and overall health scores
Accelerate new business growth through greater advocacy and customer reference-ability
Define and operationalize a value realization framework tied to measurable customer outcomes
Ensure customers successfully adopt Reltio as a system of record as the foundation for AI driven functions across enterprise data ecosystems
Define the right structure and account alignment to enable CSMs to be subject matter expertise in support of customers’ business outcomes
Define and operationalize a value realization framework tied to measurable customer outcomes
Successfully hire and scale a world-class, global team
Create a robust process for onboarding and ramping new team members
Build a culture of continuous learning and development both around best practices as well as build business knowledge to help drive value for customers
Align the company on a shared view of an ideal customer, including driving a segmentation of our customer base on key dimensions (e.g., business outcomes, industry, scale)
Map customer journey from pre-sales to implementation to go live and value realizations
Identify critical listening points across the journey and key metrics to measure impact
Develop clear, repeatable playbooks to drive impact at each step in the journey
Implement systems and processes to drive continuous improvement at each step of the journey
Create right processes and metrics to ensure CSMs are driving right account-level activities
Participate in an executive council of key customers and prospects to help shape and guide product and service improvements
Define and drive strategy around Customer Councils focused on specific industry or use case topics to drive engagement and thought leadership
Work with Marketing to create and deliver high-engagement customer conference (virtual, in-person, hybrid) to foster engagement within the customer base and drive thought leadership with prospects
Other duties and responsibilities as assigned.
Skills You Must Have:
Relevant Bachelor’s degree; preference for computer science or related degrees
A proven track record with 15+ years of experience in highly regulated environments including Life Sciences, Healthcare and Financial Services.
Experience with Software-as-a-Service (SaaS)/Platform-as-a-Service (PaaS) and Infrastructure-as-as-Service (IaaS)
Ability to manage influence through persuasion, negotiation, and consensus-building
Ideally combined background of post-sale and sales experience
Strong empathy for customers AND passion for revenue and growth
Deep understanding of value drivers in recurring revenue business models
Analytical and process-oriented mindset
Demonstrated desire for continuous learning and improvement
An enthusiastic and creative leader with the ability to inspire others
Excellent communication and presentation skills
Be sure to include any MDM, Cloud, Enterprise, SaaS experience.
At Reltio, we carefully consider a wide range of compensation factors to determine your personal top of market. We rely on market indicators to determine compensation and your specific job family, background, skills, and experience to get it right. These considerations can cause your compensation to vary and will also be dependent on your location.
Overall Market Range
$245,000
—
$300,000 USD
Reltio is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reltio is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
Location: United States (Remote)
Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at
grafana.com
and follow us on
LinkedIn
and
X
.
We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.
You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.
The Opportunity:
Grafana Labs is looking for an
Majors Account Executive, Key Customers
who will be responsible for prospecting and growing existing business across the
West region
. You will identify, nurture and close opportunities with existing customers. You will manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking about our products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Customer Success team.
What You’ll Be Doing:
Identify new opportunities to expand Grafana usage within 3-5 top existing accounts across multiple functions and business lines.
Develop and maintain strong relationships at Executive level in current customers
Create and execute strategic plans for defined account set
Meet and exceed individual quarterly and annual sales goals
Manage all aspects of the sales process (prospecting, sales meetings, product demos, proofs of concept, proposals, negotiations and account management)
Cultivate sales through outbound prospecting and inbound leads
Be able to understand and convey the value of both Grafana Cloud and Grafana Enterprise
Become an expert in managing your sales pipeline in Salesforce
Manage quote creation, order processing, and day-to-day customer requests
What Makes You a Great Fit:
8+ Years of Experience in Infrastructure Technology Sales
Demonstrated history of consistent goal achievement in a highly competitive environment (top 10% performer)
Energetic, upbeat, entrepreneurial, tenacious team player
Adaptable and with demonstrable experience in high velocity technology companies
You will need to be an excellent communicator in all channels (in person, online, in writing) and able to form strong working relationships both in person and virtually
Bonus Points For:
Experience using Salesforce
Familiarity with open source technology is a significant advantage
Experience using Command of the Message and MEDD(P)ICC is ideal
Compensation & Rewards:
In the USA, the OTE (On-Target Earnings) compensation range for this role is 360,000-380,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.
*Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.
Why You’ll Thrive at Grafana Labs:
100% Remote, Global Culture -
As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
Scaling Organization
– Tackle meaningful work in a high-growth, ever-evolving environment.
Transparent Communication
– Expect open decision-making and regular company-wide updates.
Innovation-Driven
– Autonomy and support to ship great work and try new things.
Open Source Roots
– Built on community-driven values that shape how we work.
Empowered Teams
– High trust, low ego culture that values outcomes over optics.
Career Growth Pathways
– Defined opportunities to grow and develop your career.
Approachable Leadership
– Transparent execs who are involved, visible, and human.
Passionate People
– Join a team of smart, supportive folks who care deeply about what they do.
In-Person onboarding
- We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
Balance is Key
- We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect.
*We will comply with local legislation where applicable.
Equal Opportunity Employer:
Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.
Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings.
#LI-Remote
For information about how your personal data is used once you’ve applied to a job, check out our
privacy policy
.
Location: San Francisco; New York
Workplace: Hybrid
Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.
Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:
- $10 billion+ generated by creators since Patreon's inception
- 100 million+ free memberships for fans who may not be ready to pay just yet, and
- 25 million+ paid memberships on Patreon today.
Patreon is looking for an Engineering Leader to lead our Payments team. This is one of the most consequential parts of Patreon's business: the systems that let creators earn a living and get paid reliably, and that let fans support them with a seamless, trustworthy checkout experience.
About the Team
The Payments team owns the 1) Payments Infrastructure which includes bill processing, compliance, vendor integrations, pay-in and payout methods, 2) Payments Experience which includes fan-facing checkout, and creator-facing payout experience, 3) Support & Internal tooling used across Patreon to run the business and support creators and fans. The team consists of 10-12 engineers that partner closely with dedicated Product, Design, and Product Marketing leads.
About the Role
As an Engineering Leader of the Payments teams, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.
- Set technical direction and roadmap priorities in tight partnership with Product, Design, and PMM leads
- Drive execution on major infrastructure initiatives (legacy billing deprecation, payments reliability, local payment methods expansion).
- Set the org structure and operating model for Payments — determine team boundaries, staffing plan, and where to invest across infrastructure, experience, and support tooling
- Champion a culture of operational excellence; Improve reliability and efficiency of payments infrastructure, and hold the line on guardrail metrics like Brand Trust and Total Payment Volume.
- Collaborate with other teams so payments experiences feel cohesive across other surfaces product areas
- Make the call on build-vs-buy and vendor partnership decisions for payment processing, compliance, and payout infrastructure
- Represent Payments in cross-functional planning with Finance, Risk, Support, and GTM stakeholders
About You
- 12+ years of software engineering experience and 7+ years of experience managing engineering managers and teams
- Direct experience with payments, billing, or financial infrastructure at scale — you understand PCI compliance, payment processing/orchestration, chargebacks, and reconciliation, or adjacent regulated-fintech domains
- Comfort owning both the "keep the lights on" reliability work and new product bets in the same portfolio
- Experience navigating vendor relationships and build-vs-buy decisions for critical infrastructure
- Proven record of shipping high-impact, end-to-end product work in complex domains (ideally payments, fintech, or other mission-critical systems) at the org level
- Operates comfortably at the executive level — regularly partners with and influences VP/C-level stakeholders across Finance, Risk, Support, and GTM
- Strong cross-functional partnership skills — you'll work daily with Product, Design, Finance, and Support leads
- Deep commitment to building high craft user experiences for both creators and fans
- Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions
- Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.
- Nice to Have
- Experience with international payments expansion (local payment methods, currency conversion, cross-border compliance)
- Background in marketplace or creator-economy businesses
About Patreon
Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:
- Put Creators First | They’re the reason we’re here. When creators win, we win.
- Build with Craft | We sign our name to every deliverable, just like the creators we serve.
- Make it Happen | We don’t quit. We learn and deliver.
- Win Together | We grow as individuals. We win as a team.
We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.
Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.
Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.
Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.
At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.
The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.
Patreon reserves the right to modify or update compensation and benefits at any time.
Location: San Francisco, CA
About Anthropic
Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.
About the role
The Claude Platform (API) is how developers and enterprises build with Claude, directly and through our cloud partners. It runs on a consumption model, and the economics move quickly as new models and capabilities launch, serving costs change, and customer usage scales.
We're looking for a Finance & Strategy Lead to own planning and forecasting for the Claude Platform, run the business reviews that track its performance, and recommend how the products and business should evolve. You'll sit on the Product Finance & Strategy team and partner with leaders from product, engineering, go-to-market, and other finance teams to steer the growth of the business. This is a finance role close to the product: your forecasts and analyses will shape where the business invests and how it grows.
Key responsibilities
Lead financial planning and analysis for the Claude Platform (API) business across self-serve, enterprise, and cloud partner channels. Set targets for the business and drive interlock with go-to-market partners on targets
Build and run the rhythm of business for the Claude Platform with product and cross-functional leaders, including monthly executive reviews with clear analyses and actionable insights to grow the business
Develop and maintain financial models and scenario analyses that show how launches, pricing changes, and commitment structures affect the forecast
Build business cases for new platform features and products, working with product, engineering, and go-to-market partners
Serve as a trusted advisor to product and finance leaders, analyzing usage, revenue, and cost data to flag what matters and answer complex questions
Automate recurring reporting and lead analyses on whether pricing and new business models are working and what to change
Partner with operations, data science, deal desk, and accounting to ensure new products are billed, reported, and forecasted accurately
Minimum qualifications
Experience leading annual planning and forecasting for a business or product line, from assumptions through final targets
Experience building driver-based forecasts for consumption-based or usage-based businesses, including reconciling top-down targets with bottom-up views
Experience running recurring business reviews with executives, including explaining variances to plan and recommending actions
Strong financial modeling skills in spreadsheets, and comfort pulling and analyzing your own data in SQL
Experience shaping pricing, business model, or investment decisions with analysis
Ability to partner with product and cross-functional teams and explain financial tradeoffs clearly, in writing and in conversation
Sound judgment with incomplete data, and comfort making a call and revisiting conclusions as you learn more
Interest in AI and a commitment to Anthropic's mission of building safe, beneficial AI systems
Preferred qualifications
8+ years of experience in strategic finance, product finance, FP&A, investment banking, consulting, or a closely related analytical field
Experience with infrastructure, cloud, or developer platform businesses, and a basic understanding of how compute costs and capacity drive unit economics
Exposure to pricing APIs, developer tools, or cloud services
Familiarity with how large language models are served, including token-based pricing and inference cost drivers
Background in AI, ML, or related technologies
The annual compensation range for this role is listed below.
For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.
Annual Salary:
$240,000
—
$325,000 USD
Logistics
Minimum education:
Bachelor’s degree or an equivalent combination of education, training, and/or experience
Required field of study:
A field relevant to the role as demonstrated through coursework, training, or professional experience
Minimum years of experience:
Years of experience required will correlate with the internal job level requirements for the position
Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.
Visa sponsorship:
We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.
For roles performing work in California:
We will consider for employment all qualified applicants, including those with arrest or conviction records or criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
We encourage you to apply even if you do not believe you meet every single qualification.
Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.
Your safety matters to us.
To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit
anthropic.com/careers
directly for confirmed position openings.
How we're different
We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.
The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.
Come work with us!
Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues.
Guidance on Candidates' AI Usage:
Learn about
our policy
for using AI in our application process.
Location: Worldwide
Our mission at Duolingo is to develop the best education in the world and make it universally available. But we’ve got more left to do — and that’s where you come in.
About the Role
We're collaborating with the world's biggest mobile games. We've shipped collaborations with Genshin Impact, Brawl Stars and Eggy Party, and we're now pursuing partnerships at a similar scale.
Every one of these starts with the same question: what should the integration look like? How does Duo exist in the game?
The right answer looks different in a battle royale than in a MOBA or an MMORPG - and getting it wrong gives us a partnership that reads as an advert rather than something players actually want to own.
We're looking for someone to answer that question with us, and then deliver it, on a project basis across multiple concurrent collaborations. You'll ideate concepts alongside our Business Development lead, pressure-test them for feasibility and player appeal, take them to partner studios, and deliver each collaboration through to launch.
You need to be a serious gamer for this. Not "I like games" - we need someone who has spent real hours in MOBAs, MMORPGs and battle royales, who understands cosmetic economies from the inside, and who can tell us why one skin sold out while another sat on the shelf. Preferably based in Southeast Asia. Remote-friendly, working partner hours as needed.
Engagement:
This is a 1099 contract role, averaging ~20 hours/week, for a term of 6 months.
🧠 You will…
Concepting
Generate and pressure-test in-game integration concepts for each target title, with the Business Development lead and Design Studio
Translate Duo's personality into each game's own native systems
Bring deep working knowledge of each target game's cosmetic economy, progression and live-ops calendar, and where a partnership can credibly sit
Hold the line on taste: what reads as authentic to players versus what reads as advertising
Delivery
Deliver each collaboration, from agreed concept through launch to post-campaign readout
Build and hold the master timeline across Duolingo and partner teams, identifying the critical path - usually the partner's game build - and managing hard against it
Support the cross-functional workstream on a deliverable basis: Business Development, Design Studio, Marketing etc.
Build the playbook, so the second collaboration takes half the effort of the first
✅ You have…
Extensive personal experience across MOBAs, MMORPGs, battle royales at a level of investment that gave you genuine fluency in how these games work.
Deep, practical understanding of cosmetic economies: gacha and loot boxes, battle passes, rarity tiers, skins, emotes, and what drives players to spend or grind
Able to hold a credible, specific conversation with a game producer about their own game
Instinct for competitive integrity - what can be added to a ranked game without players objecting, and what can't
Delivery capability
5+ years in project or programme management, ideally partnerships, integrated campaigns or game production
Demonstrated experience shipping something complex with an external partner against a fixed public launch date
Excellent written communication and stakeholder management - much of this job is chasing people at other companies without becoming someone they avoid
Highly organised and self-directed, comfortable operating with no established playbook
Fluency in
Mandarin and English
required; several target partners are Chinese-owned studios.
Strong plus
Game development or production experience
— you've been on the other side of the table and know what you're asking a studio to build
Live-ops or seasonal content delivery background
Experience at or with a mobile game publisher
About Duolingo
Duolingo is the most popular language-learning application in the world, with over 500 million users and over half a billion exercises completed daily. Beyond our core learning product, we also offer English proficiency testing with the Duolingo English Test, and are bringing new subjects into the Duolingo app, where people can develop their Math and Music skills.
We are passionate about educating our users, making fact-based decisions, and finding innovative solutions to complex problems. We offer meaningful work, limitless learning opportunities, and collaboration with world-class minds. Come brighten your life and over half a billion more!
Duolingo is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
By applying for this position your data will be processed as per the
Duolingo Applicant Privacy Notice
.
Mumbai
Hong Kong
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